🎭bugs-discussion

[high ingot]

with 3 march each? its like 45 poeple 😛 but in Server 1 all the beast ( lvl1-5) are equal in strenght lol

[devout stratus]

Hello my friend are you there

Hello, does the problem still there?

[rocky holly]

Morning

[devout stratus]

So is that a bug for him?

🥺

I am not sure about this

[rocky holly]

Did all got The rewards from even with runing terathlon oure wat was call. Because i got only The rewards from tribe mobilizatione for chief Rank and tribe Rank. From that event terathlon i didnt got any rewards in maill box

😡😡😡😡😡

[devout stratus]

👀

Can you kindly share more detail?

[devout stratus]

A screenshot would be beeter

better i mean

[rocky holly]

On wat event îs ended

Screen shot on maill box

???

[devout stratus]

Yep

[rocky holly]

Ok just a bit

[devout stratus]

And can you kindly share your info in this template?

Can you complete the temple below to give us more info?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

🫰

[rocky holly]

ID game players: 2100197

No rewards from event terathlon on mail box

[devout stratus]

Thx let me check with teams

🫰

[rocky holly]

Thanks very much

[olive anvil]

If and several people happen the same

[devout stratus]

You mean you find guys have the same problem?

Was the game lagging?

🫤

[rocky holly]

The game is almousr all time lagging. Moust If ussing chat game. The screen îs frozen, this happends several Times per day.

[stuck vapor]

Guys is possible to reinforce and ally that have been rally without enter in war frenzy?

[devout stratus]

Teams are trying to fix this bug.

[cloud basalt]

Hola buenas noches

[midnight schooner]

Good night!.

[quasi wharf]

why can't delete character?

i accidentally join a tribe that i don't want on another account trying to access the.migration but it saysz i don't have migration item

will it disappear when you accidentally join a tribe?

if so can i delete the characyer and remake a new one

please advice

dunno if this a bug or what

[rocky holly]

@devout stratus wat about me rewards not send from event???

[carmine abyss]

I won the Irishman 1st place. Where's it at. SammyDee is my handle on there. Come on now. I wasted all that time

[quasi wharf]

mind of weird from k72 migrating to.k50 the newbie migration item is empty?

i think this is a bug

but a k50 character when opened same scenario the item for migration is there even though the character has jouned the tribe

but on k72even you join or not the item.is.missing weird how can one migrate then

i removed the character from the tribe hoping that the item is there for me ti migrate it is missing a very weird scenario. k50 shows the item.but k72 does not. please fix i want to.mugrate these to k50

and llwase remive the chief hall.restriction. rather limit the transfer based on the time offline because that is the indicator that the player hates the said server and wants to migrate say a month or 2 if offline is allowed to migrate to server of choice. and it's annoying tribe suggestion to join even if you did not look for that tribe. the cause of accidentally joining of tribe especially using a small phone.

[lean grail]

IGG : 1544472796
Character ID : 1315602
Bug issue : Impossible to summon the troop for the 'free the heroes' event
Device model : PC/Phone
Server : 15
Game version : 1.4.17

Can't give screenshots cause there is no error messages, just when clicking on the 'go' button, nothing happens, kept trying for 4h now...

[raw vault]

@quasi wharf have you went past chief hall level 6 with the one on k72?

Also can you provide some ss of both k50 and k72 please?

[quasi wharf]

nope

s3c imma send screenshot

lvl 5 k72

i already send k72

sec imma do k50

it belongs to the same account

let me switch

sec

this one is on k50

you can clearly see that the item is there for migration the one in blue color kind of cart

they Re of the same lvl 5

difference only in number of troops by 2k plus

never went lvl 6 to be sure

the only difference is that the k72 joined and left tribe due to accidental press since the screen is small on the phone compared to tab

the invite to join tribe popout then accidentally pressed it.

left the tribe and opted to migrate to k50 but the item was not found

so i created that k50 on the same accounr

i was hoping i would delete the k72 ans start over instead to k50 but there is no delete button

for characters

it seems like a bug of some.sort

as you can see item was.detected on the k50 accounr.but not on yhe k72

and it shows i am in a tribe which is ok coz i madr that for k50

what am raising is the one on k72

already sent as well the id using the screenshot

please.advise what happened ob k72

this would have not happen if on set upon login one can choose which server to join not manually migrate but had some errors on new servers

k50 is ok k 72 is not

item not found forn the newbie migration

it seems like a bug and there is no option to delete character

[quasi wharf]

please fix it. admin thanks

[high ingot]

Im not sure either...

[high ingot]

Is the event finish or in the calendar it is still going?

[high ingot]

You cant delete character indeed.

[quasi wharf]

the issue i had was newbie migration for the k72 account .igrated to k50

i can'tmigrate since the item is kisisng after openjng the gift for newbie

it should stay even whe on tribe until used and conditions met

someone from vr op sent maik issue resolution but can i migrate the k72 to k50?

[devout stratus]

OKOK

[quasi wharf]

imma check if k72 can now migrate to k50

[calm gate]

Click bite or what...thanks for fixing email... can you fix it more so the goodies are able to colect 🤣🍿

Keep clicking on Claim but nothing happends

[quasi wharf]

hahaha wjat am after is that newbie migration item

if that is on k72 then yep still an issue probably else they give option to delete character while. wsitingbfor fix so i can recreate to k50

[calm gate]

Yes you can migrate till lev 5 I guess on eny server...

Server 6 is good for goodies, maintenance goodies every day , radioactive server I guess 🍿☢️🔥🤣

[summer nacelle]

[calm gate]

Hey souly good to see ya

[quasi wharf]

unfortunately mine can't

migration item is missing

fastezt way to fix it is not be dependent on item but on conditions

if condirions met allow migrate instead of item

that should fix it.

unless devs have other purpose why depend on the said item

[calm gate]

Before migration update it was posible to get on older server from new one... I guess that option is still open. Till lev 5

Got friends 5 weeks ago from 48 to 6... and many more .. turtle soup hahah

[waxen swan]

Got this today while using leidolf bells

[devout stratus]

Did you try reload the game?

[calm gate]

Woouw haha lol 🤣

[devout stratus]

Hello did you check the condition of server mirgate?

[waxen swan]

Reload? For what? I wanted to keep these guys. Lol

But I left the rally then called it again. And it was gone.

[quasi wharf]

yes i sent you the screenshot

[devout stratus]

Like exit the game and restart

Not to start a new account.

[quasi wharf]

here am.sending again

k72

[devout stratus]

Let me check with the team.

I just remember

🥺

[quasi wharf]

still.checking?

[summer nacelle]

Unable to collect my mail claim

[olive anvil]

In general, those in my tribe tell me the same thing.

[devout stratus]

Yo guys

Check the #📰game-news

[quasi wharf]

i was hoping the item either be sent back.or allow .mgrate iwthout item

[quasi wharf]

set rally longer see if that fixes the issue but not sure if rally disappears after reboot

[calm gate]

Clickbite lol

[summer nacelle]

Done

[quasi wharf]

email was fix but my migration is still not available :/ k72 to k50

[feral siren]

This is annoying, 2nd event for the Trial and did this last time, lost first place over it the last time

[summer nacelle]

This event only for p2p, buy gems you will easy get 4000 point if your f2p you will only 500 point on 5star task

[feral siren]

I've only seen 4k once this time but my rank of 999 I mean

Should be 16

[summer nacelle]

Check this event point system 1 might = 10 point , easy for p2p claim heights point in this evening, 64M on top

[light vale]

Is it only me or the mail bug is still there and is slow as heck and I cannot claim rewards?

[summer nacelle]

And today event playing form morning only got 228k and top one got 2M , this bullshiit

[light vale]

Still not working...

[summer nacelle]

See in this who spend more time in game got 2 M lol

[devout stratus]

😟

Let me check with team

[light vale]

Thanks. I had to restart the game a few times, was working for 10 mins and then bugged again

[clear plinth]

Mail not working for me still

[rose charm]

Got it, we will check it again.

[mystic tangle]

Aye mail not working for me too

[rose charm]

@here We have received feedback from some players that the email system is still experiencing issues. We are urgently investigating and will notify everyone once the issue has been fixed.

[neon osprey]

Oki!

[wet gull]

My mail is not working either sadly

[tired pine]

Dm plz

[raw vault]

@tired pine sorry but Vr doesn't answer to dms

[gaunt umbra]

Oooo

[valid dust]

You unhappy with my score Soul 😂 - nah kidding aside - VR stages most of them are created to make money for the company though

[summer nacelle]

Never

[tired pine]

F

[gaunt umbra]

Yeah well DM's would be flooded if they did lol

[tired pine]

I'm giving up the game like this

[lapis prism]

welp

[raw vault]

If you have concerns about something use the appropriate channels or hit me up and I'll help

[tired pine]

You already know what I want, I said it before

[lapis prism]

i feel bad for the mods as if they don't exist if you have in game problems

💀

[viral mist]

You do know that mods in here aren't devs.

[raw vault]

Indeed

[neat lantern]

I am getting reward mails very late and i cant claim them for a while.

U guys have same issue?

[raw vault]

I mean if it was in Dm on discord check with discord team

[viral mist]

I didn't login yet. I'm reading novels.

[raw vault]

There is nothing devs can do about that @tired pine

[lapis prism]

it be like tat

[lapis prism]

no give attention to them let them learn on their own 🤝

[viral mist]

XD

[tired pine]

[raw vault]

Lol

[lone lotus]

What's wrong with the mail in the game ....... It's bugging

[raw vault]

@tired pine a little advice: don't use your photo as profile pic in discord if you want to not deal with that stuff

[devout stratus]

hahaha

[stone juniper]

Issues with mail. Not allowing me to claim items. Whole tribe is having issues

[neat lantern]

Same here and nkw whole mails are gone 🤦🏻🤦🏻🤦🏻

[raw vault]

Isn't that the way ? 😇

[fading plank]

No mail

[clear wigeon]

@tired pine but ain't giving up on you

[tired pine]

[rocky holly]

How did emaill issued solve If i didnt got rewards from event last night ended

[cosmic cypress]

the mail is still having issue. and they said they fixed it. -.-

[rocky holly]

Yes i lost from event last night lost of rewards unrecived TODAY , and steel hasnt been fixed

[clear plinth]

They keep sayng is fixed but is not xD

[cosmic cypress]

Yeah exactly. And our rewards are all gone. Said it has been claimed but nope. Fix the damn bug please. Jesus.

[rocky holly]

How îs this solved

[wide trellis]

yeah... some people wanted to claim the altar rewards but no...

[rocky holly]

Dont seevrewards from triatlon event last night ended on k23

Are rewards sorry

Moped no rewards but used even gems on that events for thosr XP commanders to get

[keen hornet]

Mail issue still not solved

[open condor]

Mail is still broken

[blissful wind]

mail delay 5m

[mental garnet]

Yes, same mail not working, there was even a new mail that said mail issue solved when I try to claim doesn't work. Now I have no mails, not even saved mails.

[clear wigeon]

cheer up 😊

[young robin]

still same

[lone lotus]

The problem is not fixed.......

[young robin]

all email gone

rewards gone

lolx

[wide trellis]

it takes 15 minute to get a scouting report...

[waxen gorge]

Any filipinos out here? If you are one, let me know. Thanks!

[mint rivet]

Please fix the mail bug holy shut

[grave mirage]

IGG ID: 1548634988
Character ID: 1905578
Bug issue: Appointed Jarl icons missing and cannot be reappointed
Device model: iPad (6th gen)
Server: 21
Game version: 1.4.26
Screenshot:

[velvet lance]

Yeah for real, please fix the mail bug. Its pretty annoying, thanks

[devout stratus]

🫰

[devout stratus]

This is a known bug, will be fix.

[grave mirage]

Thank you :)

[devout stratus]

#🗿tribe-recruitment

[devout stratus]

Teams are fixing now, pls wait🥺

[devout stratus]

Still fixing🥺 '

[weary jacinth]

I have the same problem

[devout stratus]

Yeah, this is a known bug and will be fixed.

[rocky holly]

@devout stratus i fell sorry You but some ppl buy every day packs, and isnt right to do updates in game bring new events but with the rewards not send om maill. Again i as old player on this type games understand, but hope we get rewards send oure compesationes to cover The lost rewards.

🥰

🤗

[devout stratus]

Yeah i get it, thx for your understanding, will talk to team to see what they can do.

[indigo frigate]

Mails still isn't fixed is it

[devout stratus]

Teams are trying their best to fix this bug🥺

[indigo frigate]

I'm sure they are, I was just confirming

[devout stratus]

Hello there how's the problem, does it still there?

[devout stratus]

Thank you for your patience

[sleek sable]

После нажатия кнопки вперед окно закрывается и ничего не происходит. Отряд не появляется и квест не могу пройти

[devout stratus]

могу поделиться дополнительной информацией

[sleek sable]

Да

[devout stratus]

Can you complete the temple below to give us more info?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:
🫰

[sleek sable]

Can you complete the temple below to give us more info?
IGG ID: 1577546677
Character ID: AIRE
Bug issue: не работает евент Возрождение героя
Device model: iPhone 13 Pro Max
Server: 0038
Game version: 1.4.26
Screenshot:

[rare valley]

Hay

[sleek sable]

После нажатия на кнопку Вперед - закрывается евент и ничего не происходит

[rare valley]

هل يمكن المساعدة يا شباب انا في الفصل 27 ولا استطيع انهاء المهمة

[crimson monolith]

@little rapids my day did not start out well! Tapped to start training troops , got booted! PLEASE try to get them to fix this mess!

[tidal prawn]

Olá vikings

[limber frost]

Is the mail fixed ?

[high ingot]

Suppose to be ....

[limber frost]

Thanks

[olive anvil]

Between 10am Chile time and the problem was still going on

[quasi wharf]

what's the news ofnthe k72 migrayion?

[scenic pivot]

IGG ID: can't check
Character ID: 5758467
Bug issue: Don't work game. After connect doesn't work any button, doesn't open account(in up-left), language Russia is Chinese?
Device model: Xiaomi Redmi Note 9
Server: can't check
Game version: 1.4.17
Screenshot:

[crimson monolith]

@little rapids did you guys just give up trying to fix this or what?

[devout stratus]

What we mods can do is to contact with team🥺

And I believe them are trying their best to fix the problem.

[devout stratus]

🥺Thx for your patience.

[devout stratus]

Noted

[crimson monolith]

@devout stratus that all I can ask. Just have not heard back about this is why

[scenic pivot]

thank you, this is no longer relevant. the problem was solved with the update of the game version

[dense spindle]

The game keeps closing out off and on . I play on my phone not sure whats up with it

[devout stratus]

Good to hear that.

[devout stratus]

Did you try reinstall the game?

[devout stratus]

🥺

[unreal sparrow]

hi

[devout stratus]

#☕general-chat

[little rapids]

hi there, hows your issue now? fixed or not? kindly switch to another type of device?

[olive anvil]

Everything is already arranged thank you very much for your concern to the community ☺️:3

[devout stratus]

Hello did your problem solve?

[crimson monolith]

@devout stratus. Seems like I am not the only one either from what I see

[devout stratus]

what

[crimson monolith]

@little rapids no it has not been fixed and no I can not switch devices nor should you even expect anyone to do it . I see I am not the only one with this issue as well

[little rapids]

Noted, will push the team one more time sorry for any inconvenience caused

[crimson monolith]

Caused me to loose a battle a lot of men and let my guild mates down , nothing can make up for that, just please get it fixed!

I see a lot of others with the same problem as well , am sure they feel the same

[little rapids]

will do thanks for your feedback

[crimson monolith]

Your welcome

[little rapids]

stay in touch mate:)

[sweet vector]

Sometimes in our city all the stuffs like mountains, trees, get removed and just showing building.

[little rapids]

hi there IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

heyyy there can you tell us your game version like real quick

like your current game version @crimson monolith

https://tenor.com/view/waiting-patiently-waiting-tick-tock-waiting-for-an-answer-waiting-for-release-gif-18116408

[rotund elk]

i am experiencing issues with the Hero Reclaimation event, not able to summon the heroes. anyone else experiencing the same issues?

[knotty gull]

Hi! We have an issue that i dont know if its already reported. We cant set beast (lair's beast) automatic attack individually; only option that works is all on/off

[little rapids]

kindly provide us some detailed info?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:(OR Video)

[rotund elk]

i believe im facing the same issue as this #🎭bugs-discussion message

[little rapids]

Noted kindly provide me a short video?

[radiant storm]

I having the same problems

Can't start hero reclamation

[little rapids]

THANKS !!! sent to the team already

[little rapids]

Noted with thanks

[spice linden]

My items r frequently coming to recycling center automatically.

why this happens?

[little rapids]

hey bud did you like to re-log?

[little rapids]

hey it's programmed like that, not a bug. When the farmer reaches the limit, the farmer props will be opened for recycling

thanks for your feedback tho

[rotund elk]

tried, still the same

[little rapids]

Noted thanks Let me check with the team

[spice linden]

what is the logic for it ? why it should come automatically?

whether i did not delete the item ….

[little rapids]

When the farmer reaches the limit, the farmer props will be opened for recycling

[spice linden]

ehh !!! limit reached ...!! 🙄

[little rapids]

oooop sorry about that we shall make it clear then:)thanks for the feedback

[quasi wharf]

sir kind of curious but there is stillno update on k72 mugration to k50

[little rapids]

#❓valhalla-faq if your acc is all-new you get a migrate item

[devout stratus]

[quasi wharf]

the item needed for migrationn is missing for id : 7309934

that is actually what my problem.is. my expectation is there should be but it's not there

that is what i am raising

i opened the mail. attempted to get the newbie migration but it is not found on the inventory already sent screenshot but until now it is not addressed. that character is on k72

i wished it migratwd to k50 but since the item is not founs it is not there.

how can i migrate then. i believe it is a bug associated with the email

that is why item.not received

the email.was fix ok
.but thw newbie migration item. is not. unless younremove that on the list of restriction.

[devout stratus]

But the migration item appears directly in the backpack, not by mail.

[devout stratus]

And when did you create character on S72?

[marsh pivot]

Same here

Can't start heros reclamation since it started

[devout stratus]

Teams are fixing this bug now

[lean grail]

THAT MAKES 2 DAYS I KEEP TALKING ABOUT IT ....

[little rapids]

heeey there we have already sent your issue to the team , im going to push them one more time again

thanks

[devout stratus]

[magic pasture]

Ch24 needs porter barracks not pikeman

[little rapids]

oooops let me check with the team real quick

[little rapids]

thanks for your kind feedback already edited ,cheers

[magic pasture]

No problem

[little rapids]

https://tenor.com/view/skal-skol-cheers-caryanne-vikings-gif-21535357

[little rapids]

Can you complete the temple below to give us more info? the dev will solve the problem for you
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:
@rotund elk

[little rapids]

Can you complete the template below to give us more info? THE TEAM would like to offer some solution
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:
@radiant storm

[little rapids]

hello we need your charater ID: number not name

@sleek sable

let me give me one sample

[devout stratus]

This ID in you avatar

[radiant storm]

Problems with hero reclamation

S#2

Version 1.4.28

IGG ID : 1455714071

[quasi wharf]

i find it funny you resent the email with the migration on the k50 toon not onnthe k72 hahaha damn why? the k50 is ok. what is gilarious is that email was already opened and the mugration item was in the inventory. item was not inninventory anymore but on the.email which i dont actually need. i need it on k72 id : 7309934 pl3ase resend it on this one not on the k50.

devs reallynhave messed it up.

[devout stratus]

Let me check with team

[quasi wharf]

please itvhas been days since i reported it

[modern sparrow]

Hero Reclamtion not working. I get to select hero and press go and it shuts down. ie doesn't show hero with attack button but returns to position where Hero reclamtion was first selected.

[quasi wharf]

just attack it but not sure now on k50 if event qas finish rwas too strong for.my main back then lulz.

it should spawn on the city but not sure if it's a bug on other servers

[devout stratus]

Can you complete the temple below to give us more info? the dev will solve the problem for you
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[quasi wharf]

let me know if its fixed. again the migration item should be on id : 7309934 k72 been wanting to migrate that to k50

[devout stratus]

We really need these which help the teams to locate the buh.

[devout stratus]

[quasi wharf]

tnx.mod. i find it hilarious because they sent it to a k50 server not the k72 toon which is where it was missing mostlikely due to email issue.

[devout stratus]

Will report to the team.

[modern sparrow]

What is character id?

[little rapids]

here here

[dense spindle]

@devout stratus no but my brothers a truck driver he's in NY right now and has same issues

[modern sparrow]

IGG ID: 1451983125
Character ID: 82506
Bug Issue: Hero reclamation not working.
On pressing go it returns to previous screen and doesn't go to attack screen.
Has worked on previous occasions. ie previous Hero Reclamation cycle.
Device Model: Galaxy Tab S6 Lite and Galaxy A22 (tried both)
Server: 2
Game Version: 1.4.28
Screenshot before and after pressing go.

[devout stratus]

Which issue you mean

[devout stratus]

The hero reclamation one?

[modern sparrow]

Yes as written under bug issue on form

[devout stratus]

okok

Just report to the team

[modern sparrow]

Do I not report here?

OK so it's reported

[devout stratus]

Sry wrong spelling *reported🥺

Yeah I Just reproted to the team.

[scarlet turtle]

IGG ID: 3574016
SEVER: 38

Appointed Jarls is not showing. Moreover, I can't appoint Jarls. I am the tribe leader.

[devout stratus]

This is a known bug and will be fix in the future

[quasi wharf]

would appreciate it so.much if it gets fixed.

what's u known error : 4239

unknown error :4239 showed on the screen after a niflung raid and attack on a non tribe.member farming near territory

[devout stratus]

let me check with the team

[woeful lodge]

Having same issue but this time it is with hero's...I can't upgrade them if I can't get into them

[bright matrix]

Can you complete the temple below to give us more info? the dev will solve the problem for you
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[woeful lodge]

Igg id: 1584796070
Character id:4597475
Still freezing up when I try to upgrade my heros
Laptop
BlueStacks
1.4.25

[long depot]

Good

[tame umbra]

try to re-install the game app to the latest game version ..

[woeful lodge]

Okay thanks

[woeful lodge]

Will I lose everything?

[devout stratus]

Can you try reload the game oncr to see is the 4239 issues still there?

[modern sparrow]

[devout stratus]

Have you link your game account to igg account?

linked

[woeful lodge]

Google account

[devout stratus]

so is fine

[tame umbra]

if you already linked or bind the game account , you won't lose it..

[devout stratus]

You won't lose anything

Just try re-install.

[woeful lodge]

Okay as long as I don't have to start over....doing the re install now

Thank you

[tame umbra]

game account is secured . since you bind it on your Google or Gmail.. just remember the correct Gmail yho if yo uhave more than 2 Gmail accounts

[devout stratus]

[woeful lodge]

Good to go, thank you

[little rapids]

https://tenor.com/view/horn-gif-8651046

Cheers lady. @devout stratus

[radiant storm]

Still hero reclamation has not been fix?

Can't play like this

[high ingot]

I'm not aware of any bug regarding the hero reclamation.... can you describe the encountered bug

[rotund elk]

issue has been resolved for me, thank you for the assistance earlier
edit only worked for the first region unfortunately, same issue on the second region

[devout stratus]

Still working on it.🥺

[radiant storm]

[quasi wharf]

i did it's gone but kinda curious if means anything from devz point of view that needs ro be addressed

[quasi wharf]

any update on the k72 migration item for id : 7309934 ?

[pulsar yarrow]

Guys

[pulsar yarrow]

I just experienced something strange after demoting a guy from R4 to R3 he was like kicked automatically out cause it happen instantly I don’t think he left he logged last time 2 days ago

I don’t know if it could be a bug

[lyric kernel]

My jarls keep losing their titles within my tribe. It doesn’t show Commander, Pioneer, etc. And I can’t give them their titles back. Anyone else having this issue?

[storm cape]

@bright matrix

[pulsar yarrow]

It happened to me i restarted the game then it fixed

[pulsar yarrow]

The bugged has solved

Maybe it was just visual bug

[bright matrix]

Didn't you accidentally give him or something to kick?

Even so, if it happened to you again, fill out this form and explain it in detail

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[devout stratus]

This is a known bug and will be fixed in future update.

[devout stratus]

Nah

[devout stratus]

Hello can you provide more details?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[dense spindle]

@devout stratus no were the game closes out while I'm playing

[devout stratus]

Can you provide more details？

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[dense spindle]

Not much to tell. When I'm playing it will close out sometimes on its own

[devout stratus]

Can you fill in the template above?

It helps us to gather the info for the team.

[dense spindle]

Oh I'll have to get my ID in the morning cause I'll have to load the game

Yep I'll do it in the morning if that's ok

[devout stratus]

Thx

[devout stratus]

Hello my friend just wanna make sure when do you create account on S72

[little rapids]

known bug. dev will fix it soon cheers

[lyric kernel]

Ty

[quasi wharf]

I forgot but i reported it as a less than a day aftwr i created it if you back read. the furst report i made that was the base date.

[devout stratus]

😮 Sry let me check

[quasi wharf]

if my memory is right it was hrs after or a day after. i my self.was surprise coz the difference in hrs is almost withib the i created.

[devout stratus]

Did you create your account on S72 before May 17th?

🤔

Or after May 17th.

Just wanna make sure.

[quasi wharf]

not sure i was not looking at the date. but am sure it"s not even a day after i fins out that the item was missing

when i created it. and i also read there was iszues with email

my suspicion was it was the root cause why item.was.missinh

[devout stratus]

Cause the account that create before May 17th won't get the migration item.

[quasi wharf]

even if the gift was open

hm..how come i received that email then?

when opened it's empty

[devout stratus]

Can you show me a screenshot of that email?

[quasi wharf]

unlike the one in k50 it was there

sec

[devout stratus]

tHX

And can you check with customer service and find out when did you create account on S72?

🫰

[quasi wharf]

there

it is under the guide and help

i opened it but the item was.missing

it did not show up on the inventory

the on that same day i created k50

after finsing out i can't migrate on that account

but after creating the k50 the item was there

the only explanation incan see is due to.email issue

where players can't receive irem from.email

and this occured before the fix.

[quasi wharf]

was hoping yiu can do that for me since you are the mod

i gave the id : 7309934

[little rapids]

hello there mod can not access to the data base, you have to file a ticket in the game

[quasi wharf]

thatbis the account in question on k72

[little rapids]

the customer service will gladly help you out

hope it helps

[quasi wharf]

after they gave me the date of creation what theb?

i send it here?

[little rapids]

yes please

they will send some help

[quasi wharf]

sec. i have some errands to do. i have to do that after. am.on the road

i'll get back once i had it

[little rapids]

https://tenor.com/view/winnie-the-pooh-pooh-hungry-food-waiting-for-food-gif-17836848

[devout stratus]

This is not the mailbox, this is the guide and help, just to tell you there is a new function in the game.

🤔

[little rapids]

@crimson monolith queeeeeeen we neeeeed yourrrrrrrrr gameeeee version please

[quasi wharf]

the live chat told me to check this

it was may 21st

it is way past 17th

that is why i recevied that thing that has a gift box that you open upon where you get the item

after reading the guide

that's the email attached to that id : 7309934

so does it answer your question?

now will that item be back now?

you asked for the qccount creation date that's it

i linked it the day i created it and the moment i see i can't migrate due to the missing item i reportes

reported*

[devout stratus]

No that's just the reward of you finish reading the guide, it won't give you the migration item.

[little rapids]

kindly contact our in-game customer service directly cheers

[sweet vector]

See these video respected moderators

All stuffs like tree stones mountains are gone

[little rapids]

kindly re-log?

and see if the problem still remains

[sweet vector]

all came back

[little rapids]

hit me up if you encountered such issue again cheers

[sweet vector]

Any compensation??

[little rapids]

no, not really

sooorrrry

[sweet vector]

I'll help you if there is any bug

Releted to game

[little rapids]

welcome share your bug within this channel cheers

[stiff marsh]

Second day hero reclamation not working on s2..

[little rapids]

hello known bug, but we need your ID to fix it

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[quasi wharf]

how come it dis on the k50 there is a gift that need to be open at the end then an item should show up on the inventory but unfortunately its not there

[crimson monolith]

@little rapids I have the latest update on it the one a week or so ago

[honest dock]

Hey, I finished upgrading my building but then it started to building the same building again

[devout stratus]

Can you share more info?

[devout stratus]

The item inside the gift is not the migration item.

was

[honest dock]

I used a lot of speed up to finish my warehouse, but then when I finish it, the timer restarted

[honest dock]

Do you need my game Id?

[devout stratus]

Yeah wait let me give you a template

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

Can you fill the template above?

[honest dock]

I didn’t take a screenshot because I just speed the thing up, is that ok?

[devout stratus]

🤔 Should be ok

But tbh can you try to find the customer service first?

[little rapids]

kindly give us some screenshot to confirm the version? @crimson monolith

[devout stratus]

Think they can help.

🤔

[desert finch]

[quasi wharf]

nvm should have told me no solutuon to it coz devs are lazy fixing it.

[little rapids]

No....we happy to assist you with the things which we can do for yall, while some data we can not access to it, your understanding is greatly appreciated. Did you contact our in-game service?

[devout stratus]

[devout stratus]

@modern sparrow Hello my friend, just wanna know was the problem solved?

@red wyvernHello there, did your game crush problem solved?

[modern sparrow]

Hi. Most of the malfunctions have been fixed, but there are a few minor constants - game freezes, chat scrolling.

[devout stratus]

Okok just collecting the feedback to see whether your problem was solved.

@sleek sable Ello, just wanna know was hero reclamation activity works for you now?

[sleek sable]

Так же не работает.

[little rapids]

heeey hows your Hero Reclaimation working now?still remains the same?

[modern sparrow]

Thank you for your concern)

[devout stratus]

Can you give us your user id?

[sleek sable]

Вчера один раз заработало (появились отряды для атаки), но новые не появляются

[devout stratus]

User id is here

[sleek sable]

3622553

[devout stratus]

Thx

Just reported to the team, they gonna fix for you.

[sleek sable]

Thx, waiting

[devout stratus]

Hello can you give us your user id?

[devout stratus]

Hello can we get your user id?

[devout stratus]

Can you give us your user id?

[rotund elk]

Hi, thanks for following up. I have sent a support ticket via the in-game chat system

[little rapids]

NOTED ! nice to hear that:)

[radiant storm]

Still the same , not fix yet

[radiant storm]

Longer enough waiting lol

[devout stratus]

🥺

Can you give us your user id?

[radiant storm]

Again?

[devout stratus]

You can see from here #📰game-news

Yeah, cause the team just locate the bug.

[radiant storm]

Already given yesterday lol

IGG ID : 1455714071

Please fix

So bored, make you quitting this game

[devout stratus]

Thx for your help

[radiant storm]

Stop buying if you have bug

[devout stratus]

🥺

[little rapids]

under fixing sorry about any inconvenience caused:)

[wheat zenith]

Server: 67
Game version: 1.4.15
Bug issue: All ranks are gone and they can not be set
Screenshot:

[devout stratus]

This is a known bug, and will be fixed. Thx for your info

[solar stump]

Hello posting this here for visibility

Let me post some pics

[little rapids]

Yeah wait let me give you a template
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:
Can you fill the template above?

[solar stump]

Yeah will do I’m sorry first time posting.

[little rapids]

let me check

in a min

[little rapids]

its your rally time

valk countdown is just 15 mins, its programmed like that

she can not wait you that long

valk summon you need to nego and discuss with your tribe members about time and place
hope it helps

[quasi wharf]

solution to that cancel rally and resetup rally to 5 mins. just select valkyrie again be it an R4 or leader

did it once

[solar stump]

Then the option to choose a prep time should be removed when summoning a VALK, wow what a let down lol

[quasi wharf]

actually that should.be the fix since it cannot wait that long. unless it's a lair, altar and the likes

find the rally system problematic actually

[solar stump]

Well either case thank you for the heads up and I will Inform other peeps/tribe.

[quasi wharf]

should be preset when it's time limited raid

but dunno why devs had it that way. it makes no sense to setup rally for a 15 min raid waitingbtime after summon.

[quasi wharf]

just select the valjyrie that has been summoned already on the spot.and resetup rally to 5 min.

[little rapids]

yep,up to 5 or 10 mins

[little rapids]

Thanks for the help

[quasi wharf]

10 mins is not adbisable especially when it was summoned already

by the time rally fires up its gone

not advisable valkyrie would be gone by then.

[quasi wharf]

well you guys don't know how to give prompt solutions and remedies. like my case about the migration.

[devout stratus]

🥺

[little rapids]

like I told you earlier and before, we can not access into your data base, you have to reach out our customer service thanks again

[quasi wharf]

well you should have not wasted time and directed.me.to people who can. not let how manybfays passed jnowing that the migration item has only 2 days before it goes out.

i know that fully well. but mods should have critical.thinking you know how to remedy stuff quick.

i even suggested to do away with the item and remedy with conditions set when met instead then allow migration and not dependent on item to avoid such issues.

but well things have happened. already raised it with them highlighting the incompetence of mods here.

[little rapids]

sorry to let you down, next time mods will do better. I promise

stay in touch mate:)

[quasi wharf]

just make it happen. i don't like beating around the bush. enough promises just show it. make it happen.

[little rapids]

Roger that

[quasi wharf]

apology accepted but i still need that migration item so i can migrate it. hope you guys simply stuff and not over complicate simpky fixable issues.

never comolicate things that can be actually fixed promptly with urgency.

[little rapids]

sure in which kingdom?

can you make sure that your K50 is missing the migrate item?

let me quote your message earlier

here

[quasi wharf]

it's in k72 id: 7309934.

it's in k72.

k50 is the server i wsnt it in.

[little rapids]

in a word, you consider you missing one migrate in K72? am I right?

[quasi wharf]

this woukd have not happen if onset before starting the game we can preselect which kingdom to login.

[quasi wharf]

exactly.

the missing migration item is on k72 id : 7309934

all condirions met except that missing item since day 1

[little rapids]

did you try to create new character in other servers? to see if the problem still remains

[quasi wharf]

other servers are ok especially k50

k72 is the one inhave issues

[little rapids]

if your K72 character been over 48 hours, trying to confirm

[quasi wharf]

am pretty much sure this has to do with the email problem.back then which they fixed. my problem is that the mugration item has not been resent. they gave rewaed but that is not what i need.

[quasi wharf]

well due to you guys wasting time resolving my issues yes of course it has been more than that. but since i reported it to you guys here you have been beating arouns the bush. wsting precious time ro fix it

[devout stratus]

NONONO， my friend. The migration item just appear in your bag not from the reward or the emaill.

🥲

[quasi wharf]

it is not thwrw in the bag since day 1

that is may 21st that is why i reportes it here thar seems to be a bug

[devout stratus]

You can not get from email or rewards.🥲

[quasi wharf]

well if that's the case it is not thwre then.

as far as i can recall on other server it is from that. coz i checked the bag befoee and after on other servers.

don't over complicate will ya?

the point is it's not there period.

since the day i complained about it.

it does not matter where the heck would appear. the point is it's not there.

plain and simple.

it took you guys more than 24 hrs to advice mw to contact cusyomer service? the heck of mod is that?

you deluberately wasting my item over a freakin newbie migration item on id: 7309934 on k72

dabobby already understood it. while you can't?

how come? you asked me alot of things and just foegot to address my complaint

[devout stratus]

I get it.

[quasi wharf]

i even send screenshot my goodness.

[devout stratus]

I just be this mod in my free time.

[quasi wharf]

indicating what's missing. i guess what's missing is common sense you know?

[little rapids]

in a min, im reaching out the team for your case now

[devout stratus]

👍

[little rapids]

will get back to you ASAP

we have your ID

[quasi wharf]

let me know when it's fixed dabobby.

yep and customer service has laso submitted a ticket.

[little rapids]

hi there we just checked that your character ID was created on 18th,May,2023. Since our account creation rule is that the item will disappear if the account creation time exceeds 2 days, the time you first reported this bug was May 21st （#🎭bugs-discussion message）, so two days have passed since your server 72 account, so The props disappeared automatically

Hope it clear the misunderstanding between you and our mods:)

[quasi wharf]

may 21st us the time.i linked tha gmail to the account. how may 18th?

it was notnthere sincre i created it.

accoeding to.live chat this is the time i created the account. not 18th.

[little rapids]

Linking an email address and creating an account are two different times

[quasi wharf]

can you show me a more concrete evidence on the database showing creation date. coz that item ws not there since i created it.

[little rapids]

sorry we can not provide any players' info and data from our end, but you can reach out our customer service

just let them to send you the time when you create the character not linking mail date

[quasi wharf]

am very sure of that the item was not there. do they have logs to show it disappeared and created on that id?

[little rapids]

hope i made myself clear

[little rapids]

you can ask for customer service to search it for you

can you kindly livechat with them to say"I need to know when did I create my character in S72"

[quasi wharf]

alright. if this had been the answer i would have known and made proper actions. the fact that it took you guys this long to answer is actually a disappointment for a good game. hope they would consider a one time courtesy for the item coz that item was surely not there. since it was created. if they can't hope they woukd add option to delete character. it is useless anyways not able to migrate it.

[quasi wharf]

i already did and referred me to that screenshot i gave you. that is why i find it absurd coz it's contradicting what live chat is saying.

[little rapids]

they will glad to spare 3-5mins to check out your detailed info

[quasi wharf]

but any how i will wait for the reply from them else please provide the option to delete character as i hate it when youbguys don't allow users to select server before game starts.

[little rapids]

sorry about that , it's programmed like that, if you feel like any change you can post it here #📝submit-suggestions I will send out to our team cheers

[quasi wharf]

i still would like to cont3st the 18th creation date coz it does not make sense.

am very much sure i linked it the same day it was created for a lvl 5

[little rapids]

i know your chief hall stays lvl 5

just your time is over 2 days

sorrrrry about that

[gaunt umbra]

Hi,
Your query seems to be something that cant be handled here on discord completely
All we can do is give you advice on what could have possibly happened.
We suggest you have a Chat with Customer Service on this matter and follow up with it with Customer Service

[quasi wharf]

i don't thibk date is right. i would like yhat contested until i see the real logs of that id insdicating when migration item appeared and when it disappeared coz anyone can claim the creation date but logs will show without tampering. i knownhow database and programs work so yeah i need logs to be fulky satisfied with your answer.

[little rapids]

kindly hit the help button Cyber

[quasi wharf]

yep that is what i have done after days of wasting my time thinking discord is the helpline but seems not.

[gaunt umbra]

If you read the TOS you will find that we cannot reveal sensitive game information to anyone
Also sharing player/user info is aginst the law in many places
So you should keep any queries over this to Customer Service

[little rapids]

we are trying to help the best we can me and @devout stratus void too @gaunt umbra

please try to reach out to CS

please

[quasi wharf]

i just find it funny even rhe advices are illogical but dabobby thanks for somehow compensating. i know you did your best but sorry am not satisfied. logs would have been better.

[devout stratus]

🥺

[gaunt umbra]

Yep.
Games dont give out logs buddy
That is sensitive information and Unless you are the dev team u wont have access to it

[quasi wharf]

well they sgould have advised me thatbsince day 1 of my complaint right? and not wasting time.

[quasi wharf]

well if thatbis pertsining to my account why not. am not asking for others right?

[gaunt umbra]

Well we have been trying to get you to understand that
We tried finding u a solution
But that is not upto you satifaction so we cant really claim anything

[gaunt umbra]

Ur asking for game logs bud
CS is the only one who deals with those~

[quasi wharf]

the lig that woukd justifybthe claim tha it did disappear and not assume it did. it's two difderent matter to assume and show thatbit did disappear.

[quasi wharf]

exacyly the point they should have not wssted my time if yhey knew the things ibask is not their scope.

[devout stratus]

We're just trying to help you as much as we can, and at the beginning, we still need to go through the program. The communication between us and the development is not so real-time, so I told you I was trying to help. We are same as you, we are also player. Hope you understand.

[quasi wharf]

don't try if it's not your scope refer and not complicate stuff.

[little rapids]

we will DO better next time, deeply apologize

and at least Having fun in our game

https://tenor.com/view/skol-lagartha-vikings-floki-cheers-gif-16265490

[devout stratus]

Deeply apologies

Sry for wasting your time🥺

[quasi wharf]

i cannhave fun when that id has been migrated for now please.mods keep it simple and short.

[true brook]

Anybody here?

[little rapids]

understood, we will do better next time:)

[devout stratus]

I will do better next time

[little rapids]

sup

anything we can help you with?

[quasi wharf]

now i understand you are still in probation. just keep it simple. and if it is not your scope please refer to who can resolve else you'll take the heat like what happened. i don't want to be rude but if am being drag in circles with no concrete and senssible answers i can morph. apologies accepted. just learn.

[devout stratus]

Thx for your advice

[radiant storm]

Any news on my hero reclamation yet?

[high ingot]

Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

We need those to fix it if you havnt provided it yet.

[little rapids]

Dev is working on it. Will be done shortly. Your patience is highly appreciated

[unkempt warren]

Alguien que necesite clan

DarkSpirits

[high ingot]

Please do not write here. Go into #☕general-chat

[subtle cape]

I have also a problem with hero reclamation, it doesn't work, what can i do?

[little rapids]

#📰game-news message

[radiant storm]

I only 1 day left to play hero reclamation,so please fix this fast

have#

[stiff marsh]

Bug: Hero reclamation not working
Device: Android Nokia G20
Server: 2
Game version: last update on 19/20 apr

Also have log in fail please log in if i am in game for longer 1h or idle for 10-15 min

[thorn bough]

IGG ID: 1453577
Character ID:Zhang
Bug issue:Hero reclamation not working
Device model: iphone
Server: 17
Game version:1.4.28
Screenshot:

[fickle void]

IGG ID: 1580490904
Character ID: 3918104
Reclamation heroes don't spawn when i press button "Вперед".
Device: Redmi 10C
Server 41
Version 1.4.28

[stiff marsh]

You are good, when i click it it send me to random coords on map in radius ~20km around city 😂

[lean grail]

IT LITTERALY MAKES 3 F****** DAYS THAT I KEEP SAYING IT !!!! @little rapids Brother please.... I know you have a lot of work and everytime i reported something before everything's been fixed really quick, but there, it is a whole event we have not been able to play...

[quasi wharf]

btw hero reclamation is repeatable event or. one time only? was not able to finish mine coz it was too strong when it started. wished jt would repeat on k50.

[gusty pike]

[fossil vault]

IGG ID: 1534628012
Character ID: 616459
Bug issue: Beast Lairs do not save Auto Attack state when being change from tribe menu.
Reported once before and told that nothing was wrong...but it clearly is

Device model: Galaxy 21 Ultra
Server: 8
Game version: 1.4.28
Video Evidence:

Multiple leaders and R4's have also tried this to no avail.

[olive maple]

Yeah i dont know if its a bug or not, but : if you attack some nigfulen (how ever you spell the evil guys for pve on the world map) with multiple troups you get mutliple chest from them

[gloomy stratus]

IGG ID: 1449983314
Character ID: 52782
Bug issue: Hero Reclamation Error, Hero don't spawn when clicked
Device model: ASUS ROG 6 PRO (ASUS_AI2201_D)
Server: 2
Game version: 1.4.28
Screenshot:

[devout stratus]

hello there, we still need your character id.

[devout stratus]

Hello my friend, this is not the character that we need, you can find it here.

[fossil vault]

That is normal as you are hitting twice

My baddd, all repaired Gula

[little rapids]

Helllo you issue be resolved ? Just checking

[limpid cosmos]

@here About the Hero Reclamation event, we apologize for the inconvenience caused. We are aware of the issue and kindly ask you to submit the problem through the Help button in the game settings. We will fix the issue as soon as possible. To submit the problem, please click on the avatar on the top left corner, then go to Settings, Help, and Submit a Problem. Thank you for your understanding and support.

[limpid cosmos]

I have recorded and forwarded to our team for further checking. Thanks for your information.

[little rapids]

under fixing, your patience is greatly appreciated

[little rapids]

@crimson monolith hello hows your game crush doing? still happening boot you out of our game? just checking up with you

dev want to know hows your issue doing at this moment

[lament glacier]

IGG ID: 5376465
Character ID: Raycest
Bug issue: The mail "Conquest Quest" saying you can't hunt anymore comes after beating 4 beasts while the max is 5. The actual number of beasts able to hunt is not affected.
Server: 46
Game version: 1.4.17
Screenshot:

[little rapids]

if you assist others for beating beasts, it will count in

[lament glacier]

I did not

[little rapids]

then if you summon you quit on the mission, it will count in too

[lament glacier]

It's been happening for a few days and I think I did that several days ago. Today (and the past few days) I simply woke up and killed 4 beasts, without missing anything or assisting anyone.

[little rapids]

check up rules in the first place

[lament glacier]

Yeah, but I'm pretty sure it's broken for me now.

[little rapids]

if its not your issue, kindly reach out in-game service ?

sumbit a ticket please

[lament glacier]

It's not preventing me from summoning and beating the 5th beast though, so it's more of a weird mailing/decorative issue

[little rapids]

they will happy to offer you some help im quite sure

[little rapids]

Noted

I suggest you hit the help button and report your issue

[lament glacier]

Sure

[little rapids]

cheers for your quick feedback

[devout stratus]

Привет, можешь попробовать перезапустить игру?

[devout stratus]

Здравствуйте, я только что связался с разработчиками и подтвердил, что это ошибка, не могли бы вы предоставить свой идентификатор igg, идентификатор роли и информацию о сервере.

[stiff marsh]

There it is in screenshoot..

ID: 137174

[devout stratus]

Sry, was on bus bad internet , did not load the image.

[stiff marsh]

Np 😉

[stiff marsh]

Its not broken because if you have 5 marches that hiting one lvl 5 summon it will count as 5 attack and 5 daily is gone. If you help other with 5 march will count as 5 also and one summon all is gone.

But that is just to count exp and reward for heroes you still can hit other summons for reward in summons and gaining exp for higher tier summons.

[lament glacier]

Got it.

[devout stratus]

[radiant storm]

Any news for hero reclamation please? Still the same till now

[devout stratus]

Hello mate, just check with the team and they told me that they will fix for u tonight. 😚

[rose phoenix]

It's not showing Appointed Jarls!! Kindly check it out!

Bug issue: Appoint Jarls
Device model: Android
Server: Kingdom 0005
Game version: 1.4.28
Screenshot: I can't upload any photo in Discord!!

[rose phoenix]

The same issue!

[undone parrot]

Привет. Перезапуск не помог.

[devout stratus]

This is a known bug and will be fixed in future update.

[undone parrot]

Igg 1605158476
Server: Kingdom 0072
Character ID: 7301136
Game version: 1.4.28

[devout stratus]

Thx

[devout stratus]

Hello my friend, devs has recorded this bug and will fix it in the next update, thank you for the information.

[undone parrot]

you are welcome

[carmine silo]

Question does anyone's game act like this right now?

[tepid holly]

Nope! Everything is alright at my end

[devout stratus]

Can you try reload the game?

[carmine silo]

I did but it was the same when i reloaded the game 3times so i simply just reinstall the game. So after that it worked as normal again.

[devout stratus]

When it happens again just tell me, gonna tell the team.

[carmine silo]

[radiant storm]

[rotund elk]

should i be concerned, if my hero reclaimation event is not fixed yet, and the event is ending

already submitted a ticket via in-game live chat yesterday

@radiant storm has your issue with the hero reclaimation been fixed? seems not?

[small cairn]

@rose charm Good evening, we would like to raise this concern in server 80.

There's a player here who is massively having might in just a few minutes. At 3pm this afternoon he only has about a few hundred might. But look now, at this moment, he now almost at 15M might. I get it if he's spending so much money but, we also have a pay to win player but he didn't progress that much. We want a fair game, so if he is cheating by any chance, please see it through.

We were watching him and he was able to get 700k might in JUST 2 MINUTES.

[raw vault]

Heyy mate this ain't a bug, it's just money. And please don't ping Viking Rise

[tranquil pelican]

Hi

[frosty ice]

Hi

[radiant storm]

Nope till nowadays

Hope IGG consider giving us same gifts doing hero reclamation

If this thing's not fix better I stop playing

Wasting your time and money

[rotund elk]

its extremely frustrating, i agree with you

[boreal dragon]

Hi I'm an R4 and I wanted to change the welcome mail, I changed it but then when I go back the mail remains the same, I've tried everything but nothing to do.

[high ingot]

Welcome mail is the mail a new member receive when joining the tribe. It's not the wall of the tribe

[gaunt umbra]

IGG ID: 1490318348
Character ID: 665330
Bug issue: Not being able to intiatee rally with 140 energy
Device model: Samsung A13/Bluestacks
Server: Kingdom 9
Game version: Latest
Screenshot:

[stiff marsh]

If you get your chieftain hall from 24 to 25 you can jump for 1.5 mil might or big research like t5 t6 units etc.. also if he/she is big spender just use gems for fast build/research no need to wait for rss so can progress fast.

[radiant storm]

I think IGG not doing to solving hero reclamation bug , what are you'll doing ? Nothing improved

Dang

We need to claim for hero reclamation

[stiff marsh]

@radiant storm i have it fixed just first stage now second is same bug cant start it 😂

@devout stratus again same bug after first stage is fixed and done second is not working

[modern sparrow]

Why please ???

[rocky dawn]

Rqcsit player. IGG refused to do anything

I guess social media and Instagram and Twitter will have to see how pathetic this game is

[crimson monolith]

@little rapids. I have not been booted in 2 days. Lol thanks so much did you take a stick to them?? It worked !

[devout stratus]

This is a known bug and will be fixed

[modern sparrow]

Olá , boa noite a todos

[crimson monolith]

@little rapids, lol knew I should have waited, just went to trai. Troops, booted

[little rapids]

wait what?

[little rapids]

deeply apologize we will do better next time, the dev is preparing the solution as to this issue now

[crimson monolith]

@little rapids yep I started to train some men , when I hit the train button it threw me out of the game. Thought it was too much like right, lol

Ha

@little rapids I am pooped way too many hours here today lol will check in the morning

[little rapids]

Noted with thanks

[crimson monolith]

Ok thank you nighty night

[little rapids]

Noted BEAST LAIR BUFF

[lethal grotto]

Не указано какое место заняло племя

Награду племени мы не получили

Хотя было 2 место

Чтобы возвысить нужно 15 осколков, а когда понимаешь героя требует 20

[radiant storm]

They block me

We don't have any feedback to receive any hero reclamation to claim

Stupid

Not interested to buy anymore,I will leaving my account hanging around only

You even can't take the equipment lol ,so stupid

[icy birch]

"Select 1 equipment" try tapping on one of the icons

And then the "OK" button will turn blue

[radiant storm]

Still wasting our times playing without fixing the bug

[icy birch]

Но это нормально... Когда вы покупаете автомобиль и хотите установить в него турбину, турбина стоит меньше, чем автомобиль, за исключением случаев, когда вы купили детский трехколесный велосипед и решили прикрутить к нему турбину просто для вида...

[icy birch]

Bro... There is no bug in the case of the "select 1 equipment"... I believe you've become accustomed to buying packs so much, that whenever you decide to redeem it you get everything. Not in this case. Since it says "select 1 equipment" it means you get only one of the four provided.

[radiant storm]

I was saying hero reclamation lol

[icy birch]

Ah, I see

I believe they're working on that problem

It's not as if it's easy to find and fix one bug in a document that's over 100K lines (probably even more in the case of the game)

[radiant storm]

Give us feedback on this and give us gifts for hero reclamation

I don't care what you do , because I'm the player buying your stupid game here

[icy birch]

Buddy, I'm a player too 🤣

But, please try to use the template here, because that bug may be in one server, not in all the servers together

@radiant storm ^^^^

[radiant storm]

at least compensation

Don't just pretending nothing happened

[icy birch]

After fixing a certain bug they always grant compensation to all players 😄

[little rapids]

on it now kindly spare us some time:)

[little rapids]

your compensation will be sent out soon stay tuned

[devout stratus]

👍

[devout stratus]

Здравствуйте, не могли бы вы сначала попытаться связаться со службой поддержки игры?

[muted eagle]

Hero reclamation does not work. I press go and it just returns me to where ever I was when I opened event tab.

[full steppe]

I'm stuck on a quest to gather resources and keep sending me to the gem mine

[tardy leaf]

this warship thing doesn't work correctly, imo, i have 2 rewards open, i have 2 wood
i click twice and it gives only 1 reward, have seen this previously but thought it was my mistake, but it did it again, and others of my tribe have the same thing, it doesn't add to the total points either

[frosty furnace]

Anyone having an issue with logging in rn?

[terse latch]

Login bug report now. It says unable

[frosty furnace]

Keeps saying login expired

[verbal moat]

Same

[terse latch]

Yes same

Jus now

Tried restarting the app

Restarted wifi network

And still

[frosty furnace]

Shitttt

[terse latch]

Take a break from the game loolll chill mate will b alright

[gaunt umbra]

Is there an issue with login?

Coz i just logged out after Playing two accounts 👀

[little rapids]

works for me tho

[gaunt umbra]

Yeah same 👀

[devout stratus]

Hello my friend can you kindly share your character id?

[muted eagle]

i made bug report already too

[devout stratus]

With customer service?

[muted eagle]

Yes, asked my id then

[devout stratus]

Good good, they will fix for you.

[muted eagle]

Thank you

[devout stratus]

NPNP

[devout stratus]

Does the login issue still happening?

[terse latch]

Trying again now

[devout stratus]

[terse latch]

It worked. Thanks for checking

[devout stratus]

Ur welcome

[terse latch]

[quasi wharf]

most likely wifi unstable. change your wifi channel to the least or no one uses to avoid interferrence.

[quasi wharf]

it is most likely isp provider issue or congested wifi channel. mine is ok

[little rapids]

thanks for the clarification lol cheers

have a lovely viking day in our game

[quasi wharf]

am a tech as well and dev so i know if it's server issue or not.

[quasi wharf]

no worries

[little rapids]

👍🏻

[quasi wharf]

had a question though, is the mounts still not worrking or is it a bug?

[tardy leaf]

not availabe yet, not implmeneted

[quasi wharf]

it's thr tamjng area

ah ok. i thought it's a bug

hope.they give heads up when it becomes available.

[quasi wharf]

just a tip execute a trace on server connection if there are hops down woulf explain the disconnection to server.

[little rapids]

9️⃣ When is the Taming Area going to be ready?
A: This feature is still in the development stage. Once it is ready, we will update everyone as soon as possible.

Dev def will

[little rapids]

well received

[nocturne gull]

i have questions, why my tribe lost the ownership of indestructible tower lv 1, when we try to attack it again, it said we can't own it because we already have lv 2 tower
i need explanation for that

[untold vine]

You can only own one indestructible tower

[umbral void]

There are no lvl1 shrines.

[bright matrix]

For questions, ask them here#☕general-chat and when an indestructible tower of a higher grade is captured, those of a lower grade are released

[worldly perch]

Why couldn't the chieftain disband the tribe?

@little rapids

[cosmic moon]

hii

[waxen swan]

IGG ID: 1549142238
Character ID: 2004839
Bug issue: hero reclamation event doesn’t redirect to hero after tapping at hero’s avatar.
Device model: iPhone 14 plus
Server: 0022
Game version:1.4.28
Screenshot: nope

[crimson monolith]

@little rapids, lol here we go again. Was going into my forge and was kicked out of game

[echo cradle]

has the hero reclamation bug been fixed for anyone?

[runic arch]

Not for me no 😭 no cs email to update me of anything. No compensation. Nothing 😮‍💨

[magic plaza]

Is there a reason why the Indestructible towers lvl 1 in world 37 are still not up? While tribe oddysey says that towers lvl 2 are almost coming? Could this be a bug?

well actually unlocking

@warm tapir maybe has an answer to that? 😮

its all lvl 1 towers, that were part of oddysey part 9 and we are in 14 right now if im correct

[stark dawn]

Nice rank 999+ 👍

[bright matrix]

When you leave and enter a tribe it looks like this, when you return to your tribe, after a while the real value is put back

[devout stratus]

Hello there, can you give us ur character id. We need that to fix your hero reclamation bug.

[devout stratus]

Hello my friend, can you give us your character id? We need that to fix the hero reclamation bug.

[little rapids]

forge/train right? just double check with you

[little rapids]

helllo there, If you are the only one in your tribe while you don't have any tribe buildings, you can disband the tribe then

[hazy void]

@echo cradle @runic arch has the hero reclaimation been solved yet? I'm having the same issue as well

[little rapids]

we need your chief ID to get issues done and send out related compensation cheers

[hazy void]

just chief ID is fine?

[little rapids]

yes

[hazy void]

461708

[little rapids]

Noted with thanks

[hazy void]

hope it can be settled thanks!

[little rapids]

sorry for anything inconvenience caused, the dev is working on this issue atm, your patience is highly appreciated

[crimson monolith]

@little rapids did you guys throw up your hands on this ? Lol it happened a little while ago again went to forge some gear the second to tap it zippppp out I was again!

[quasi wharf]

tiers only apply to armies. but ti heroes it is about build.

[quasi wharf]

crafting item is bugged?

[winged matrix]

Oh and hero xp. I got a full set of lvl45 gear $0 on it and yet no hero to wear it..why spend on gear packs you can’t use?? Maybe if I was a bigger spender I’d understand?

[little rapids]

If you're facing issues with the game, please tap on your Profile Picture>Settings>Help>Submit Issues and submit an in-game ticket.

[violet pine]

@stark dawn

[little rapids]

the dev is now relocating the problem, your patience is greatly appreciated

[little rapids]

and which gear you cannot wear?

kinldy provide more detailed

[winged matrix]

Oh there is no need for a ticket. This is obviously an issue beyond a simple private message. I’d rather a public solution to the players can see or showing a stance of not caring to the players. No more secret(spenders are more important) messages

[winged matrix]

Any of the lvl45. The issue is my hero level due to a difference in hero book gain

[little rapids]

oh if its not a bug kindly move to #☕general-chat

[winged matrix]

I posted it there too for you before I put it here..I didn’t know this was bugs only

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[winged matrix]

🤦‍♂️ ok so the issue is hero book gain versus free equipment gain. What room is that addressed in? And what room is my first comment directly responded to in? Because spenders being unable to gather or heal their troops due to no passive resource gain and people being able to murder their gather marches while shielded seems like it should be here in bugs..

Legit I’ll happily go to the room. I just want to know which room I go to?

[little rapids]

#☕general-chat

game related issue

[winged matrix]

That’s not a support/help room but sure. Pass it over

[little rapids]

and you can open a ticket over this channel #📩tickets

[winged matrix]

Crap they blocked my mssg. Clearly I’m not wanted

I’ll leave to another room

[little rapids]

#👀off-topic

[winged matrix]

So I can’t speak in suggestions room..I guess they don’t want to publicly address this issue. Glad I found out early into the games existence. Thanks for your help DaBobby

[elfin obsidian]

I saw a problem in the mail system of the game, i wanna know if it os a game issue or maybe the device issue

Look at the bottom, all the content below are stashed together, couldn't scroll down to see the content

[devout stratus]

Hello there, can you try to reload the game ？

Tell me if problem still there.

[bright gate]

server 72

[little rapids]

hello yes?

[bright gate]

We didnt receive the solo quest rewards in chronicles

@little rapids

Even though we finish that quest

[little rapids]

If you're facing issues with the game, please tap on your Profile Picture>Settings>Help>Submit Issues and submit an in-game ticket.

thanks man

[bright gate]

Ok

[little rapids]

cheers mate