🆘・support

[summer helm]

You need Eth on arbitrum chain in order to bridge your wop

and you need magic in treasure chain in order to stake

Make sure you are in the correct chain

@twilit spindle

[twilit spindle]

Bridged fine. Staking is the issue. I'm on Treasure chain with magic to use

[summer helm]

can you open a #📝・support-ticket please?

[twilit spindle]

Yeah. Also using a ledger

[summer helm]

ahhh

ok, team is working on ledger issues

[misty flint]

ss2 only for WOP holder?

[sly raven]

Full access is for WOP holders, but there will be other events for the whole community to play as well

be sure to #✅・verify to get into the rest of the discord

[spark vortex]

Hi. It seems like I lost writ keeper role after staking. Is it ok?

[sly raven]

You got the Staker role, it's okay sir

[lone ermine]

@summer helm did my support ticket get closed?

[summer helm]

https://discord.com/channels/951421342392131584/1331286799061876738

[lone ermine]

Why is it impossible to find? I don't wanna keep bothering you to.link it. Does it not show up anywhere in my beacon channels?

[summer helm]

You not bother my friend

make sure to have this option selected

or hover your mouse on #📝・support-ticket and you will find your thread

[misty vector]

Hello, my twitter account is suspended. I still have access to it but I can't post, like, authorize or any other action. I need to modify my twitter account to be able to access the game. How do I do it?

[misty vector]

is there any admin available to help me?

[summer helm]

Hello @misty vector dont worry about your twitter you wont need it for phase 2

[vagrant moss]

Hello, I have a question, how can I configure Citron 0.3 to launch switch games directly?

[prime pivot]

I FINALLY GOT BACK MY CHARACTER T_T

[barren badge]

good afternoon, I have a problem, I can't throw tokens into staking, it shows the following error

Note: At this time, you are unable to bridge MAGIC directly back to Arbitrum One from Treasure. Please bridge your assets accordingly. For more details, see the FAQ below.

[sly raven]

This is a normal message. You can bridge Magic to Treasure chain but you cannot bridge the magic back to arbitrum

Did you already bridge your WOP?

[lone ermine]

Lol wut

Guys it appears treasure chain does not support rabby wallet. I think you need to have a warning about this. My WoP nft and the magic I bridged there is now effectively frozen

[misty vector]

but how can I see my phase 1 loot?

[summer helm]

At this time you cant if your twitter account got suspended, but you will be able on phase 2 Act II

[misty vector]

and how can I? If I can't authorize from my associated twitter account... will it go through the wallet? In that case, can I confirm that the wallet I entered (I don't remember entering it) is ok?

[summer helm]

You enter your wallet on phase 1

Phase 2 Act II will require your wallet.

[barren badge]

yes

[cerulean grove]

Hi I stake my WOP. I do again the collab verification again , no role granted . Any helps ?

[sly raven]

SIr you got the role already

congrats

[wind obsidian]

hello, lost some roles. Blessed for Pet is gone and the role for staked writ not detected yet.

[wind obsidian]

update, blessed has returned, and i see writ keeper for the one unstaked writ, but no yet seeing staked writ role.

[grizzled skiff]

hi

[sly raven]

The writ staker is for those who lost the writ keeper role. you can get it in #1331301690434912347

[azure fractal]

hello, i won the giveaway side event 4 , sent my wallet via X but didnt receive anything so far. is something wrong with prizes distribution?

[sly raven]

Hey, please just wait a little longer. Thank you for your patience

[mystic bobcat]

Hello everyone, I staked Writ of Passage, but I can’t get a role for it what could it be connected with?

[summer helm]

https://discord.com/channels/951421342392131584/1331301690434912347

[cold sage]

Good afternoon I have a problem. My seed phrase from the linked wallet to the game has been compromised. I have access to twitter, but would it be possible to change the linked wallet address? Because if my account claims a drop, anything received to the old wallet address will be lost

[sly raven]

Because of security reasons, you cannot change the wallet for your phase 1 rewards. We apologize for any inconvenience this may cause, but the Beacon takes security very seriously.

Please transfer all your funds, including NFTs and other things to a fresh wallet to avoid any further loss.

[eager shore]

How can play the game

It says my account is not aloud to play the game

[sly raven]

Currently, staking is available for those who have the WOP. Phase 1 has ended, so there is no gameplay at the moment. We will resume February 27th

Please #✅・verify to access the rest of the server

[fresh hound]

I have all channels and i don’t see my ticket

[sly raven]

I will tag you there

[fresh hound]

Found it on search by typing my name, but still tickets are hidden.

[summer helm]

make sure you have show all channels on discord

[fresh hound]

i have and still dont see
it only happens in this discord

[summer helm]

https://discord.com/channels/951421342392131584/1333563104386355313

[dull ridge]

Hello, when trying to use BRIDGE, the following message appears: NotFoundError: Failed to execute 'removeChild' on 'Node': The node to be removed is not a child of this node. How to fix it?

[summer helm]

Hello @dull ridge can you open a #📝・support-ticket ?

[dull ridge]

Of course

[empty carbon]

Hi, i need help why i can't sell my beacon character, shows me ''not for sale''?

[summer helm]

!withfc

[marsh linden]

How to withdraw my FC

1. https://app.thebeacon.gg/ then click your profile and go to characters.
2. Before you initiate the withdrawal process for founding characters, it's essential to double-check that they don't have any unbound items equipped. To successfully transfer a founding character, you'll need to ensure that all unbound items are unequipped.
3. Click on the FC we want to withdraw, and press "Withdraw."
4. Successfully processed. Upon checking our inventory, the blue lock will be visible on your Founding Character.

[empty carbon]

i can't unbound just don't have this button

[summer helm]

you just need to remove all the items in game

[empty carbon]

oh, srry i did this, thx

[topaz fiber]

hello, still no distribution of Yellow Cosmetic Variant?

[severe steppe]

pls add an Ukrainian primary language

[summer helm]

Please open a #📝・support-ticket

[topaz fiber]

anyone?

[summer helm]

There is still no distribution. We will announce it when it's ready.

[fleet cloak]

dead ?

[sly raven]

No, I am still alive and kicking,

[inner kite]

When

[vivid valve]

Hello

[marsh linden]

The TGE is expected to occur shortly after the global game launch. Specific information will be provided as the launch date approaches.

For more info please check #📣・announcements message

[rustic ruin]

Hello. Please, who is the best person to reach out to regarding proposals?

[summer helm]

Hello @rustic ruin thats me

please check our #💼・collab-with-us channel

[grand seal]

I airdropped your missions and collected some silver and gold tokens, but I don't know about the TGE or the claim, what happened?

[marsh linden]

The TGE is expected to occur shortly after the global game launch. Specific information will be provided as the launch date approaches.

For more info please check #📣・announcements message

[grand seal]

Any information about the airdrop?

[marsh linden]

The TGE is expected to occur shortly after the global game launch. Specific information will be provided as the launch date approaches.

For more info please check #📣・announcements message

[sly raven]

You can #✅・verify to gain access to the rest of the server

more information will come on that later! For now, the team is focused on rolling out the second act of phase two which will start on February 27th

Be sure to check in on #📣・announcements to stay up to date on all the latest news

[frail mason]

What is the clan chiefs referral code on kgen the beacon clan.
I need beacons clan chiefs referral code to complete many task on kgen

[sly raven]

You can check out the KGEN discord and view this announcement from the beacon

#🔉・minor-announcements message

[frail mason]

Yeah sir I talk about that on kgen discord they say kgen beacon clan owner have the referral code

[sly raven]

I'll @ you later and give it you sir

thanks for your patience

[crystal nebula]

Any update about tge?

[marsh linden]

The TGE is expected to occur shortly after the global game launch. Specific information will be provided as the launch date approaches.

For more info please check #📣・announcements message

[reef badger]

have u found it?

[summer helm]

https://kgen.page.link/r4R1

@frail mason @reef badger

[worldly pecan]

Hey, I can’t get the wop roles through the collab land bot, where can I share my wallet to check what the issue is?

[summer helm]

check #1331301690434912347

[worldly pecan]

It worked, thanks

[bitter condor]

@summer helm it worked, just took its time.

[pine cradle]

How to claim a bridge from magic to eth?

[onyx mica]

Roles don't seem to be updating

[summer helm]

#💭・general-chat message

please open a #📝・support-ticket

[sonic sluice]

what happen to medallion ? it gone on my wallet

[sonic sluice]

Hi why the medallion is gone ?

Any one where can we check the medallion?

Where can i check the medallion? I can't see it in inventory

[sly raven]

You can check your loot here

https://nfq.thebeacon.gg/

[sonic sluice]

Thanks

[lone ermine]

Does treasure chain support ledgers yet

[sly raven]

not sure about that, please joien treasure discord and ask to be sure

[gusty burrow]

hello. i've just won the raffle on alphabot, but i would like to change my wallet cause it's not the right one. can someone help me please?

[summer helm]

please open a #📝・support-ticket

[static surge]

Hi gguys

[winter isle]

check

[storm island]

why

[shy rain]

I opened ticket thanks

[storm island]

I dont have WOP staker role while my WOP is staked why?

[sly raven]

please go to #1331301690434912347 and use the !staker command

[pale peak]

Hi!
What is the clan chiefs referral code on kgen the beacon clan?

[summer helm]

https://kgen.page.link/sm4W

[pale peak]

this is probably invite link to the clan but need something else. In each tasks need to add chiefs referral code

[summer helm]

sm4W

[pale peak]

nope(

mine referral code looks like this - FVB15U

[teal mirage]

sir can you check my support ticket please

[gusty burrow]

hey, do you have any estimate of when the VIP for Kuroro Wilds won on Alphabot will arrive?

[summer helm]

Get in touch with kururo team on their discord!

They already sent the vip

[cosmic bobcat]

Been busy IrL wanted to try playing. Still able to start from scratch or too late?

[sly raven]

You can bro

Phase 2 is coming in a few weeks and all you need is a WOP NFT for full access

https://market.treasure.lol/collection/the-beacon-writ-of-passage-arbitrum?tab=activity&sortBy=activity&order=desc

[dim coral]

gm

[spring gate]

Hi it is too late to play this game ?

[sly raven]

Not too late sir! Welcome in. Second part of phase 2 is coming Feb 27th so you are just in time

[still barn]

Good morning!

Is this normal when I try to take a look of my loot?

"Whoa there!
There is no request token for this page. That's the special key we need from applications asking to use your X account. Please go back to the site or application that sent you here and try again; it was probably just a mistake."

When I am clicking "checl my loot" and it's moving to X then is appearing me this message

[sly raven]

There are a few reasons why this happens.. Browser is out of date, you have multiple X accounts, or you have multiple wallets that you are using.

Try to:
1: Clear Cache
2: Update browser
3: Use a different browser
4: Completely sign out and sign back in

[frozen radish]

Good afternoon, I've lost my roles in discord again, I have 1 pet, 30 founder characters, 1 pass, and where are my roles?

[sly raven]

Hey Mike, sorry about that. Nanzs is currently working on the bot.

You can get your roles back heree #🏅・roles

[lucid lintel]

My multiplier Value says 0 now which is concerning.

I had 3 Writs at .5 so should be 1.5

[summer helm]

did you unstake it ?

[lucid lintel]

I did yes. Is there no way to track after unstaking?

[summer helm]

You will able to track on phase 2 act II

[cursive pasture]

#📝・support-ticket

[meager sail]

I can't get the role

[sly raven]

looks like you got thhe role already

Be sure to verify using the #🏅・roles bot

[hoary sun]

你好，我想问一下翅膀有啥后续吗

[tepid raptor]

why i can't check my loot?

[sly raven]

https://nfq.thebeacon.gg/

You can check your phase 1 loot here

[hearty wasp]

https:// nfq. thebeacon.gg/login isnt working, its only my problem or someone have same?. i clicked check your loot and nothing hapening🥲

[worn ginkgo]

Hi all, I'm getting an error when trying to buy a character on marketplace.

The contract function "buyItems" reverted with the following reason: Contract paused Contract Call: address:

[summer helm]

#🔉・minor-announcements message

[past steeple]

Where do I unstake my WOP? I saw the minor announcement about migrating a website.

[crystal palm]

the staking site keep asking me to add localhost as rpc?

[sly raven]

https://staking.thebeacon.gg/

Unstake it here

[jovial jacinth]

Hi, Im unable to log to beacon site. Im not receiving code (already tried two email adreses)

[sly raven]

which site?

[limpid void]

Hello

[limpid void]

Hello

[summer helm]

Hello @limpid void

[limpid void]

Hello turksih chat channel closed

[summer helm]

#✅・verify

[wary cove]

⚔️ Act II - Trials and Tribulations⚔️ - do I have to have a WL pass or something?

I played and completed the first quests but I didn't beat the pass, will I have a pass or not?

[vernal garden]

I can’t connect my wallet to the site to unstake my WoP, it says there’s a problem with RPC

[languid panther]

change rpc to another one, looking into chainlist

[sly raven]

GM beacon

[sly raven]

Hey, be sure you are on treasure chain? If you have other issues you can open a #📝・support-ticket

[dense iris]

Gm sers when does it start?

[sly raven]

There is not exact time, but it will be the 27th which is today

Remember the team has a different time zone, so it is just early morning for them

[paper shoal]

Will it be impossible to participate without WOP?

[summer helm]

we will have some non holders instances @paper shoal

those instances are not going to be available on day 1

[gloomy notch]

wtf is this rpc

http:// 127.0.0.1:8545 Network Name Localhost lol. Chain ID 31337. Cant unstake my WoP

[golden wyvern]

have proble with connect

[gloomy notch]

Hmm... I click "Install Game" via the client, and nothing happens. Has anyone else encountered this?

[summer helm]

Game still cant be installed

Will be available when we launch!

[gloomy notch]

got it, thanks

[jovial jacinth]

Is it possible to play in browser now? Game is loading, a can see screen with "Press any key", but nothing is happening when I press key.

[summer helm]

Game is not available in browser

thats an infinite loading my friend

[jovial jacinth]

Ok. Do you know when it will change?

[summer helm]

Game will not be available for web my friend

in a couple of hours we will release the client version

[jovial jacinth]

It will be available in Treasury client?

[sly raven]

yes

please be sure to download it

[warm tendon]

I cant connect my account in the treasure app for desktop

[rough fjord]

i'm getting the "No Auth token found when signing message" when signing in from desktop

[warm tendon]

try doing the auth part in a different web browser, this just fixed everything for me (used Chrome)

[dreamy python]

I can't find anywhere to bridge back MAGIC from Treasure to Magic or anything else to Arbitrum... Could anyone help please ? It's seems so hard to get out of Treasure chain rofl

I am on the bridge.treasure and it doesn't let me do Treasure > Arbritrum, only the opposite way ?!
I don't want to send magic to ETH to then wait 1 day and then send from ETH to Arb, wtf is this chain ?? Do magic even exist on ETH network ?
Why did we end up on Treasure for real, such a nightmare for people

[rough fjord]

yea that worked. thanks man

[orchid oriole]

Why my Phase 1 novice only?

[empty void]

try again

[normal mist]

i cant unstaking

[muted juniper]

can not enter game，game saying “coming sson” although I have done everything

[neat thunder]

I can't log in through the app. What could be the problem?

[stray atlas]

How do I do the quest with all my purchased characters?

[fickle thorn]

how i can instal the game someone can help me ?

[dense iris]

I'd say the QUESTS-LAUNCHER communication doesn't work very smoothly, you often need to refresh the page multiple times for the page to get the update that the quest was completed, you see the message Quest not Available multiple times etc., this should be improved

[pulsar reef]

Can you reset my quest account login?
I can't access anything because the quest isn't linked to the right Treasure Luncher account and I can't change it.

[sly raven]

Can you try unistall treasure launcher?
https://app.treasure.lol/install

Try this

[sly raven]

You cannot use characters at the moment, you can only use the WOP NFTs to access phase 2

[fickle thorn]

thank's its done but i get another alert after i instal the game its says (error;couldn't load project at path )

[hoary gorge]

Why my quest said: quest not available

[hoary gate]

please make it a browser game same as phase 1

[worthy belfry]

the browser version is better for me too — I can even play on my work laptop XD shhh

[hoary gate]

and much safer than installing something

[fickle thorn]

can some ome help ?

[sly raven]

give me one second

[sly raven]

can you #✅・verify

to access the rest of discord

[fickle thorn]

yes

[fickle thorn]

i did

[sly raven]

#💭・general-chat message

[cyan tusk]

not sure if this is a support question or not - but is it possible to link accounts yet? ive been trying to prompt my browser wallet from treasure desktop app and its not working

[copper otter]

I completed the first quest, but the game crashes in the main menu when I try to start the second quest. I have restarted the launcher, reinstalled the game, and disabled VPN and ad blockers. What else can I do to make it work?

[brave flame]

Not found by Treasure User id. What is this?

[topaz fractal]

same here ):

[tame bolt]

How to merge two account? I have account in phrase one and a new account from WOP holder wallet

[golden talon]

I click on play and the window closes with the game, what should I do?

[sly raven]

if you are experiencing crashes, please wait for the team to roll out a fix! Thank you

[tame bolt]

#📝・support-ticket

[subtle nebula]

Hello, i have problem with verification

[young stirrup]

I have the same problem. At first the game crashed on the first mission, I reinstalled it. Now it also crashes on the second mission, reinstalling the game does not help, I have already tried 5 times. Fix the error

[lofty sentinel]

same like above, after click "Play" game start to launch, I see "GODOT game engine", and after it's just close and nothing

[sly raven]

Please wait for the team to verify and roll out a fix. Thanks for your patience

[umbral quarry]

I connect my wallet to the treasure app, and another one appears. I try to log into the game and it says I don't have an ID. I've been trying for a long time now.

[dawn merlin]

i try start the game 100 times and no chcnace

[sly raven]

what's the issue?

[sly raven]

I saw your ticket and helped you in there

[dawn merlin]

Black screen 🖥️

Game starts showing logo and off

[odd patrol]

Same in laptop

[umbral quarry]

ty

[dawn merlin]

I on PC

[visual briar]

I have the same issue, should I open ticket?

[tired ferry]

Hello, how do I open a ticket? I want to inform you that your Launcher is shit, it doesn't connect with my wallet.

[visual briar]

you must be fun at party's xD

[sly raven]

The launcher will assign you a different address that is normal

please see this video

#💭・general-chat message

[hoary gorge]

Why the game keeps crashing

[wintry cedar]

Any solution for "not found by treasure user id"?

[sly raven]

#🆘・support message

theree is a video here

[rancid wasp]

I’m experiencing lag on my Mac. The game freezes during dashes

And overall, the controls feel unresponsive and sluggish, I don’t know how to explain it. It’s like controlling a multi-ton truck

[cyan tusk]

did you figure it out?

[quaint spoke]

well its first day hopefully they will fix the lag

[tiny moat]

I saw someone complain about buying a WoP on the market that likely only had 15 days of staking by the time rewards were done, but they continued staking it until 20+ days anyways. So it shows 20+ days and 50% staking boost on the marketplace even though it actually has 37.5% boost

[worthy tusk]

Wasn't sure where to stick this - but the game is currently getting flagged as a trojan horse by norton

[stuck shell]

I'm having trouble doing the second quest. When I open the launcher and click play game the game does not start. I already uninstalled the game and the launcher and installed them again, but it didn't solve the problem. Does anyone know what to do?

[undone wren]

So you played quest 1
Mine is even from quest 1
The game doesn’t start at all
It just loads a dark page and goes back to launcher

I’m gonna ask my lil brother to play for me with his pc
He uses a gaming pc
While the team works on a fix so I can take it from there
In the event that they are unable to fix it
My brother will have to finish it for me
I have no other choice

[mystic nacelle]

Hi! I have downloaded treasure launcher on mac but I am not able to open it. Also, how can I download it on my pc?

[rancid cargo]

hei, i am having a JavaScript error when i try to install the app, how can i solve it?

[summer helm]

https://app.treasure.lol/install

[mystic nacelle]

Thanks I downloaded, connected wallet and now it is asking to download NFQ quest 1-Into the Fray! Am I doing it right?

[summer helm]

hey @mystic nacelle lets go to https://discord.com/channels/951421342392131584/990352070110494770

and ill guide you!

[dawn merlin]

How to makes suport tickets????

[summer helm]

#📝・support-ticket

[dawn merlin]

Why my app showing different tresurę walet than my profile on tresurę web both is logins with the same MM address

My ticket disappears?

[summer helm]

https://discord.com/channels/951421342392131584/1345079614090776586

[autumn axle]

I have te same issue, or it is not an issue?

[summer helm]

thats a smart account!

if you click on manage wallet

you will be able to see your wallet

[autumn axle]

in the Linked Profiles, I see it, thx

[unique trench]

help pls, I'm trying to login in the launcher but is not working. I'm using the same connection method that I use in the treasure website (my EVM wallet), also already connected my wallet to my profile in the TheBeacon profile

[potent breach]

can't connect to the game

theres no option for the main wallets to scan the QR code when I click for the ones I have it doesn't let me use it just show me other wallets

[latent tiger]

My treasure APP doesn't connect to my wallet... It opens the website page, I connect there, it shoes the message "Sign in Successful, You can now return to the Treasure App!" But nothing changes in the treasure app, still the "connect button"

[lyric yew]

How get WOP?

[unique trench]

Guys, now that I finally logged into the launcher and installed the game, I clicked to play but the game is taking me back to the launcher. I can't play

[peak cliff]

please provide the download link for the client

[summer helm]

https://app.treasure.lol/install

[brisk osprey]

it's impossible for me to connect to treasure app can somone help me?

[summer helm]

https://cdn.discordapp.com/attachments/659062860529401885/1344899141465280603/Error.mp4?ex=67c2966e&is=67c144ee&hm=02e1e23b3ce3f8d3ecc18a8a0f160d8c10594cdd801403e4e3aa96383acf3fd0&

[brisk osprey]

gonna test that thx

[dawn merlin]

GAME DO NOT START ????

[brisk osprey]

no

[dawn merlin]

NFQ Webapp What it is ????

[brisk osprey]

it's the connection to the app i'll just try but i still had an error and i cant send a screen here that say no authe token found when signin message

[summer helm]

https://discord.com/channels/951421342392131584/990352070110494770

come here

[brisk osprey]

thx for the help bro

[wispy cobalt]

Why I can't sent my MAGIC to Treasure Chain from Arbitrum? How I can do this for buy items

Who are u, rtrd ?

[wispy cobalt]

I fix it with phone browser. Good night guys

[dawn merlin]

after restart same problem

[summer helm]

Ill share this to the team my friend

[dawn merlin]

ok thank you

[lilac coral]

Game crashes, the last quest, after pressing "play" inside the game. I can share the video, but don't see here how
(Reinstalled few times ofc)

[loud stump]

gm all

[elfin latch]

The website arent detect my Wops, I have this problem on last mission

[summer helm]

Already aware of the situation

[naive escarp]

Website isnt detecting my WoPs

[summer helm]

https://tenor.com/view/up-look-up-above-point-up-gif-8287011734727029414

[naive escarp]

why is there slowmode in support channel? which text?

[summer helm]

we are aware of the situation, working on the fix right now

[versed zinc]

Do I need to transfer assets to my treasure connect wallet from my metamask wallet?

[tardy oak]

Where can I open a ticket? The game opens normally, but after a while, it closes.

[versed zinc]

If you spam click the play button it opens multiple instances of the game.

I have a founding character, do I need to bridge and transfer him to my Treasure Wallet?

I also have Numeraire assets, do I need to bridge those as well

[jade thistle]

can i use my character in phase 2?

[sly raven]

cannot sir

[jade thistle]

saaad

[sly raven]

the only NFT you need is the writ of passage (WOP)

and you don't have to bridge

can use on treasure and arb

[cyan tusk]

are ppl able to link accounts at this point?

[summer helm]

hey @cyan tusk what do you mean with link_

[cyan tusk]

i have x2 accounts with founding characters

but only x1 WOP - i notice there is a link feature in wallet manager on desktop app but im unable to connect multiple wallets - is that normal at this stage or is it a bug on my end? (metamask not being prompted once i choose to link new wallet)

my main concern is that i have phase 1 medallions / rewards that i want to ensure will be accessible going forward - if i start phase 2 with my WOP on acct 1 , will i be able to link the other account later? otherwise i need to choose which account to begin phase 2 with

[summer helm]

it is a good question

I'll make sure to have an answer for you next week, my friend!

[cyan tusk]

ok 🫡

[cyan tusk]

i mean the main question is really whether or not the linking feature should be working on treasure desktop now -OR- is it a troubleshooting issue on my end

[versed zinc]

great have 18 of those in my metamask wallet that just unstaked. But are they in play? Since all I see connected is treasure wallet?

[sly raven]

yes fam you should be good to go

just be sure to install the treasure client

[cosmic bobcat]

Will I need a founding character to play or just the WOP

[opaque tendon]

Any who dealt with the Treasure app closing with pressing 'play' find a work around?

[latent tiger]

try to update your graphic drivers and reinstall the beacon from the treasure launcher, it worked for me

[stark yew]

hi guys ! i cant sent my character ! how to unlock to sent ?

[stable oxide]

How to withdraw my FC

1. https://app.thebeacon.gg/ then click your profile and go to characters.
2. Before you initiate the withdrawal process for founding characters, it's essential to double-check that they don't have any unbound items equipped. To successfully transfer a founding character, you'll need to ensure that all unbound items are unequipped.
3. Click on the FC we want to withdraw, and press "Withdraw."
4. Successfully processed. Upon checking our inventory, the blue lock will be visible on your Founding Character.

[stark yew]

i cant check character have to equipped or not, just swap to change avatar

[gray wing]

Hi

[stable oxide]

They recently changed the site as they prepare for phase 2. I don’t know if you can withdraw right now. I will tag Nanzs and he can answer tomorrow

@summer helm what is happening with FC withdrawals?

[opaque tendon]

Yeah tried it but still has the same issue :/

[feral geyser]

What should I do if the game flashes back?

[timber sonnet]

Hi! I can't participate in the second stage.
Trials and tribulations. I connect the wallet over and over again, but nothing works. I have a scroll and I have removed it from stacking. Help please

[sly raven]

were you able to play the first stage?

#💭・general-chat message

try this

[fossil flame]

i can't open the beacon game in launcher treasure ? why ? please help me

[hazy knoll]

me too

[shell bridge]

I cant open the game

[pastel bobcat]

@stable oxide When starting the 4th quest, when I press the play button, the game breaks and automatically closes.

[orchid oriole]

Still cant see my Journal Phase 1 . Im still novice

[tawny heron]

the apps keep crashing

[stable oxide]

If the other quests worked, then you may want to just wait as they make updates and fix bugs.

[keen charm]

hey, i'm stuck at downloading launcher (treasure://games/the-beacon-nfq-quest-1) and cant start a game
hmm, i logout and now i can't sign in again 😦

[summer helm]

are you using brave?

[keen charm]

no, i'm using a chrome because i have installed all wallets here

[summer helm]

can you open a #📝・support-ticket and send me some ss?

[keen charm]

sure, thank you

[orchid pilot]

Hallo is it possible to exchange MAGIC from Treasure on Arbitrum One?

[sudden shadow]

Del

[severe bluff]

Treasure Launcher works after turning off anti virus, but the game crashes after clicking "play". All drivers updated. Has anyone resolved the problem or should we expect the update from the team?

[empty meteor]

Anyone figure out how to fix the Pressy any Key main screen not going any further?

[still barn]

Hello, when I try to open the game "play" seems is starting but after nothing happen...any idea?

[tardy smelt]

Same here + after downloading treasure launcher i got trojan Oo like witf

[worthy tiger]

Launcher keeps loading “smart wallet” my wop is in meta mask, can’t login to even do the first quest. Any help?

[frail zealot]

Is there a fix for the crashing on start? Still can't play the game

[dawn merlin]

i turn off anti virus and still same problem dont lunch

[dawn merlin]

i has exacly same problem 100 %

[frail zealot]

i found the issue, the problem is, when u are installing your game, your antivirus is moving the libsgphysics2d.dll to quarantine, and then your game will not load
u must restore it and make an exception for this file

[peak hawk]

Sorry if any one answered this already but downloaded the app but when I go to connect, I log in but it never logs me in on the app

[dawn merlin]

this sounds good but i try find this files in my pc its not showing

[frail zealot]

I was with this same issue, but restarting my computer solved

[frail zealot]

try to see your antivirus latest notifications

[peak hawk]

nm it worked this time weird

[abstract dirge]

Thank you Nanzs!! You are the best!

[dawn merlin]

ok thanks mate i restore them and swith off anti virus and its working

[cosmic bobcat]

Will WOP have future benefits?

[dawn merlin]

bro when you have time check my ticket i know exacly what problem we has with start the game

[versed zinc]

I got to the first game but the others will not initiate after hitting play

It gets as far as the GoDot game engine screen but fails to load the new quest.

[jolly pilot]

how to complete the mission Into the Fray! I have installed the application

[stark yew]

hi guys !I have a problem: previously, my wallet had WOP participating in SS2 and was linked to my email. Currently, my wallet has been hacked, and I need to transfer WOP to another wallet, but I can't reconnect my email with new wallet. What should I do now?

[vagrant oasis]

GM

[granite pollen]

I win in Pixel Heroes Adventure x The Beacon WL Giveaway on alphabot.app. Why don't I need to add wl on market ronnin launch

I asked pixelhero's admin and they said the beacon didn't send them my Address
Can any admin help me?

[rugged plank]

i using brave, is it not working on treasure launcher ?

[opaque tendon]

still the same issues on my end

[ashen shell]

My quest doesn't count. What should I do?

[wicked sage]

For me, it also doesn't show the medals earned from stage 1 of the game, as well as the rank. I have submitted a ticket, and I would appreciate it if you could check it.

[naive escarp]

Still can't open the game from my end

[sly raven]

https://www.amd.com/en/support/download/drivers.html

you can try your drivers

[naive escarp]

huh CPU drivers needs update?

[sly raven]

some users had success after this

[naive escarp]

nope still can't

[atomic lantern]

I have the quest installed, I click play. the game engine logo appears, after a while it disappears and the game does not load

I tried restarting the computer, installing and uninstalling applications, nothing helps

[young wasp]

[fossil flame]

i have the same

[left shell]

I have a problem when I enter the game "not found by Treasure user id"

[left shell]

I press play and it throws me out.

[left shell]

i get this error USER ERROR: Unable to open file: res://.godot/imported/edit.svg-286bed3a3479315926bdfb71e66da51e.editor.ctex.
at: _load_data (scene/resources/compressed_texture.cpp:41)

[haughty onyx]

Hello, I would like to ask: I completed the first phase, but now when I log in, there’s nothing left of what I had collected. Where has it gone? And how can I get it back?

[haughty onyx]

No

[stable oxide]

The guy who just responded to you is almost certaintly a scammer

If you're having an issue then use this #📝・support-ticket

[vagrant oasis]

GM

[deep rain]

treasure launcher cant connect. can game go back to browser based. the treasure thing made it worse

[lilac coral]

Fixed, thank you 🙂

~~I don't see where is to create a ticket, sharing it here, I see internal info with error on request.

And as result - stuck on the start page on the website.

GET "nfq.api.thebeacon.gg/api/users/me"~~

Response:

{
    "statusCode": 500,
    "timestamp": "2025-03-03T11:42:19.220Z",
    "path": "/api/users/me",
    "errorCode": "Unhandled",
    "message": "\nInvalid `prisma.user.findUnique()` invocation:\n\n\nCan't reach database server at `nfq-postgres-rw.nfq-env.svc.cluster.local:5432`\n\nPlease make sure your database server is running at `nfq-postgres-rw.nfq-env.svc.cluster.local:5432`.",
    "details": {
        "name": "PrismaClientKnownRequestError",
        "code": "P1001",
        "clientVersion": "5.21.1",
        "meta": {
            "modelName": "User",
            "database_host": "nfq-postgres-rw.nfq-env.svc.cluster.local",
            "database_port": 5432
        }
    }
}

[finite tangle]

I'm unable to play the second quest. My game keeps crashing, even after disabling my antivirus. I don't know what to do. I've already uninstalled the Treasure app and nothing works.

[indigo dune]

Heya! Sorry to hear you're having trouble. Have you tried turning off the sound in the Title Screen?

Move the bars to the left, and toggle the Mute button

Is this happening with every quest? Or a specific one?
Can you replay the first quests?

[jolly pilot]

queast2,Dance Through the Danger!
can't instal file game

[finite tangle]

I managed to play the first two. After the third one I couldn't do it anymore. I tried playing the first mission again and I couldn't do it either. I just tried reducing the volumes and I couldn't.

Now I can't install mission 2 watch you step

[uncut dune]

Can't play even first quest. Game crashes after pressing play. Tried everything people suggested here, but it didn't help

[opaque tendon]

yeah fam, in the same boat. im sure they'll come up with a fix

[pearl river]

Same as me

[golden talon]

When will they fix the client crashing when pressing the "play" button?

[topaz fractal]

same question ! trying to play both optional quest and craashing after press play ):

[topaz fractal]

THANKS !!! thats works to me at least in the "make it through" (L)

[dense haven]

Hey friend! Have you tried this solution here #✨・holders-club message

[turbid moon]

Guys I have problem I can't connect with launcher treasure

I am logged into the browser but apps I can't
I use brave and deactivated shields but still doesn't work

[sly raven]

Could you try using chrome?

[turbid moon]

I will try

[turbid moon]

the same
How can i fix this ?

[untold spoke]

Hi! I've been trying to enter the game for several days now. The game itself launches, but when I press the play button in the main menu, a black screen appears and the game closes.

[pearl river]

I cant still do the first quest, it crashes when play start. I tried all the things suggested in channel, cheked quarantine, added the folders on exclusion, updates driver
Idk what to do anymore…

[sly raven]

Team is working on things in the background, please just wait a bit more.

You will have plenty of time to finish the quests, don't worry

[uncut dune]

hi, yeah, I tried it. Didn't help unfortunately 😦

[dense haven]

I'll report it to the team, don't worry as Phase 2 is several weeks long

You won't miss it, what's more is you can play a better version of it after we fix these annoying bugs 😂

[keen rain]

GM

[tropic bough]

how to download game?

[sly raven]

https://app.treasure.lol/install

here bro

[mental shell]

no treasure auth token found. Please launch the game using the Treasure launcher. Anyone know how to solve this problem? Game launched with launcher)

[summer helm]

https://cdn.discordapp.com/attachments/659062860529401885/1344899141465280603/Error.mp4?ex=67c7dc6e&is=67c68aee&hm=decaae07b57a7f24322c6cdfe339a52a50acaf92572d62a8668afa101866850c&

[opaque tendon]

looks like my support ticket got closed.

checked my quarantined files, nothing shows up

[summer helm]

#💭・general-chat message

Can you try uninstalling the current files? We're uploading new builds from the current quest right now!

[opaque tendon]

gave it a go, reinstalling the files still showed up with the same issue.

also tried making exclusion for the files mentioned and turning off my antivirus, with no avail either.

[opaque tendon]

same boat, looks like it does help some. but theres ppl like us that still get the same issue 🫂

[sweet forum]

Hey, guys. Hey.
I can't get the game to start.
For a moment povyaletsya gray game screen and then throws out in the Windows.

I'd send you a video or a screenshot, but you can't do that here.

[summer helm]

Please open a #📝・support-ticket

[wind inlet]

I can't even get the treasure launcher to start up, has anyone run into this problem and solved it? I get a 'do you want to allow this app to make changes' pop up but after I hit yes, nothing happens.

[uncut valve]

hello guys I found a bug

[summer helm]

helo @uncut valve

make sure you verify your #🏅・roles

so you can have access to https://discord.com/channels/951421342392131584/1343589086883221574

so you can post your bug

[uncut valve]

I post it, thanks

[stark geyser]

I cant play the game.. do i need to buy the character?

[sly raven]

you don't need a character but you do need a wop

the writ of passage nft

[stark geyser]

how can i get wop?

[sly raven]

https://market.treasure.lol/collection/the-beacon-writ-of-passage-arbitrum?tab=activity&sortBy=activity&order=desc

you can buy one heere

[stark geyser]

thanks.. too expensive to buy

[hazy knoll]

I got kicked out when I entered the game, I have nft WOP

[sly raven]

you can open a #📝・support-ticket bro and the team will take a look

[gaunt ginkgo]

hi

[keen rain]

hi

[harsh hollow]

dont work

[summer helm]

open a #📝・support-ticket please

[cinder juniper]

guys how i unlock my founder character for sell in treasure market?

[summer helm]

feature not yet available we will notify you when its ready

[cinder juniper]

i buy it in treasure 8 months ago, why this is locked?

[summer helm]

we change the webapp

it will be available very soon my friend

[cinder juniper]

nice thank you

[dusk garden]

My game crashes every time I click play on Quest Boom or Doom.

[mental creek]

guys, i got wings from s1, is it already distributed ?

[sly raven]

Not yet

[median anvil]

If you buy the writ of Passage now, will you directly add the score that has passed the level？

[burnt ibex]

Have you played this "NFQ Optional Quest 1 - Make It Through!?" ? My game crashes always when i click play, tried everything, nothing helped

[wheat parcel]

while playing Boom or Doom applocation crashing any solution ??

[burnt ibex]

No, in my app only 1 quest works, the rest crashing after click play. Tried to upgrade graphic drivers, take off antivirus and other things, nothing helped and the team has no solution for it. Why can't we play on the web like earlier, the launcher su...

[cyan sage]

Same problem

[burnt ibex]

And we have no information if team working to fix it or something. I have write of Passage and finished all previous quests. The first from the launcher works, the rest not. So it's obviously problem with the game or launcher...

[summer helm]

hello sir , we indeed are working on game crashes please go to #🏅・roles and verify your assets so you have access to phase 2 channels

also please open a #📝・support-ticket so i can guide you from there

[woeful sun]

Hello how can i list my NFT to marketplace ? It write me "The Token is not currently tradable and may reduced funcionality on Treasure"

[celest gust]

Hey guys

[summer helm]

We're aware that some users are encountering the error "No Treasure Auth Token Found. Please launch the game using the Treasure Launcher."

Treasure is already looking into it and will fix it as soon as possible. Thanks for your patience!

[celest gust]

How do I link my wallet in discord with no marketplace?

[summer helm]

opensea!

[stuck shell]

You closed my ticket without giving me time to respond

[summer helm]

hey @stuck shell open again sorry

[celest gust]

The only option?

[unborn ravine]

Hi itried it, but it didint work, still won't open the game

[summer helm]

#🆘・support message

[stray atlas]

Fix?

[summer helm]

we will announce when its ready!

[dawn merlin]

HI I did Boom or Doom Quest make cliam bat do not get chest ????

[summer helm]

can you refresh your browser?

[dawn merlin]

ok dont worry my wollet was off

[woeful gust]

where can i verify my wops to get into holders chat? can anyone help me unlock my founding characters?

[ivory arch]

When I enter to Make It Through! quest it throws me back to Into the Fray!, is this known issue?

[boreal merlin]

I got kicked out of the game at the end of level 3. I have a Mac Mini M4, and I keep getting the same error.

[sly raven]

what's the error

[red bolt]

how to play without the scroll ?

[sly raven]

you can't at the moment

[mortal patrol]

I have now logged into my account automatically via Google, although I used a wallet before. How can I now link these two different accounts? Or is there a way to unlink Google from the newly created account?

[sturdy gazelle]

how to unstake Founding Characters?

[marsh linden]

Staking has ended! ⏳ Unstake your WOP here to join Act II of The New Frontiers Quest on Feb 27. No need to bridge back—Phase 2 will stay on Arbitrum & Treasure. The staking site will remain open for a few months for unstaking.

[sturdy gazelle]

how to withdraw Founding Characters?

[golden talon]

How to get rid of crashes when pressing the "play" button in Windows 10?

[wintry laurel]

is it booting up at all?

[cosmic burrow]

Anybody got a fix for the auth token issue, tried discconecting and recconecting but it persisits. Even did a reinstall of everything.

[golden talon]

Loads up to the window with the play and exit buttons, you press play, after 5 seconds the client closes/crashes

[radiant ruin]

how much time do i have to complete the quests? trials-and-tribulations

[ivory arch]

Any help for this one?

[stable oxide]

I don't think there is an official deadline. They're working on fixing bugs so everyone can play. Then after everyone is able to play they will tell us a deadline.

[sly raven]

I am a blockchain developer with expertise in Bitcoin ordinals & runes, Ethereum, Solana, and Sui.

I am currently seeking new full time opportunities and would love to know if there are any available developer position here.

[broken quiver]

hy

[willow tiger]

I connected my wallet in the launcher, then instead of my wallet connected, there is a "Smart Account" (right upper corner). When I try to play the game, there is an error : "Not found by Treasure user ID". What should I do?

[snow bramble]

I have the same problem, can anyone help?

[inland imp]

Which wallet are you using ?

[sly raven]

#💭・general-chat message

Hey guys please check this video

[sharp trail]

nice thank you

[haughty fossil]

Hey guys

[turbid rivet]

any creators program avaliable ?

[urban raft]

we have news on this ser

[median vigil]

guys why i have random acc in treaseaure when log in with wallet

[pale gull]

Check sup ticket pls

[urban raft]

should we open ticket for this for documentation or we just wait?

[naive knoll]

hello, can someone help me. When i want to sign message to my wallet/contract it doesnt work, the button is blank

[quick stone]

Godot engine keeps crashing after opening from treasure launcher. Tried new drivers, anything else I should be checking? Thanks!

[lethal igloo]

do we have any update on this please? should we wait or open a support ticket.

[brazen lily]

anyone can help ? after Install ->>a javascript error occurred in the main process

[warm kiln]

not yet

why was removed?

[burnt ibex]

Had the same, it's because antivirus, u have to delete the .dll files from antivirus quarantine then turn off the antivirus. It helps by me.

[elfin citrus]

i have a javascript error

can someone help me?

[cursive sapphire]

@elfin citrus what the issue sir

[elfin citrus]

Javascript

[elfin citrus]

No private chat here if you want

[quick stone]

Thank you for the reply. I may need to look deeper bcuz I only have windows defender thing and nothing shows in history

[haughty fossil]

hi

[coral ivy]

You closed my ticket without giving me time to respond

[flint sigil]

guys, i got wings from s1, is it already distributed ?

[brave shuttle]

Having problems with nfq quest 3 boom or doom, when i press play in the treasure app thebeacon.exe is showing up in my task manager but nothing happens. If i press play again 1 more .exe pops out in task manager but still nothing

[drowsy berry]

still getting No Treasure Auth Token Found. Please launch the game using the Treasure Launcher. is there any solution?

[drowsy berry]

i've done this, but it's still showing the same message

[tidal fiber]

having trouble logging in to play. have connected to treasure launcher with the wallet i hold WOP on but then "not found by treasure user id" when the game launches

[summer helm]

working on it

[gentle tapir]

Can't unstake my wops, asking to add some kind of network but already have Treasure one

[sharp trail]

how to unstake Founding Characters?

[marsh linden]

Staking has ended! ⏳ Unstake your WOP here to join Act II of The New Frontiers Quest on Feb 27. No need to bridge back—Phase 2 will stay on Arbitrum & Treasure. The staking site will remain open for a few months for unstaking.

[coral ivy]

hi

[haughty fossil]

👍

[rare quartz]

Hello. I'm new new and i wna t to play. I cannot play without buy a nft at 1500 magic?

[sacred tusk]

when i click on play my game shut down then open again automatically then popup show no auth toke etc i am waiting this issue to be solved from last few days any solution?

[sly raven]

The team is actively working on solving the issue

thanks for your patience

[clear timber]

I'm not able to play the game yet, even though I own the WOP and already unstaked it. I'm not being able to connect my treasure account.

[summer helm]

hello @clear timber please open a #📝・support-ticket

[orchid pilot]

Why can't I install my character?

[haughty fossil]

Goodnight everyone

[coral ivy]

[sly raven]

what do you mean

[blissful skiff]

Jmm

[civic lintel]

I can't enter the game, it doesn't find tressure id, what should I do?

[stable hill]

Got the same error

[arctic widget]

hi guys i'm from indonesia

Hi guys

and yup it's quiet there's no one there

[lofty sentinel]

pls add function of running in window the game

[arctic widget]

so can i ask 1 thing

I want to enter the Indonesian server

but it seems to be locked by the owner or admin

I can't translate English

[sly raven]

you have to verify first

#✅・verify

[arctic widget]

I want to enter the Indonesian server

[sly raven]

I understand

#🇮🇩・indonesian

its here

#📍・select-language

select language first

[arctic widget]

Why

[sly raven]

you have to verify first #✅・verify

[arctic widget]

Why am I being asked to check?

Out

[cosmic burrow]

Treasure update still has not resolved my crash problems😥

[sly raven]

you just have to verify to speak in there bro

I gave you the link earlier

[lofty sentinel]

have "No Treasure Auth Token Found. Please launch the game using the Treasure Launcher"

[pearl river]

Are there any news about the fix of the game crash when click start?

[stable hill]

Any update about this?

[summer helm]

we will release a fix before the new quest !

[arctic widget]

good morning guys

[coral ivy]

hi

[orchid pilot]

I can't put the purchased character

[sly raven]

you want to import the character into the game?

[lofty sentinel]

what about "No Treasure Auth Token Found. Please launch the game using the Treasure Launcher" error?

[feral nova]

Hey Team, I am Godson an official BD from victus global a leading venture capital firm, we are interested in exploring partnership with Beacon

Here with me is a proposal from our team. Who's in charge of partnership to whom I shall send this proposal to for a review?

[summer helm]

Hello @feral nova please check #💼・collab-with-us

[fast dune]

Hello, is there an announcement where to find the launcher ? i can seem to find anything in the announcements

[summer helm]

https://app.treasure.lol/install

[fast dune]

thank you!

Is it usual that my launcher wallet is different than the one connected to the beacon website ?

[arctic widget]

Morning guys

[unreal niche]

Hello, my game won't open, I've already updated all the drivers and Godot doesn't work, the log only shows errors. How can I fix it?

[untold spoke]

Hello, when will the issue with the game crashing after pressing the PLAY button be fixed, or is there already some solution? I've been waiting for a long time, and I'm afraid I won't have enough time to complete the quests.

[sly raven]

Check out #🔉・minor-announcements

there was some info released

[orchid pilot]

yes

[dawn merlin]

how to make a ticked

[summer helm]

#📝・support-ticket

[pearl river]

I updated the game but it still crash after I click play at the first quest

[hoary gorge]

I have the crash issue 2 weeks ago but the same issue still fixed yet

are you guys gonna fix the issue or not? I bought a WoP & an FC + waited 7 months to play phase 2 and you guys giving us a version of game with the most annoying bug and unknown date to be fixed

[uncut dune]

Game still crashes after I hit play... Guys, when it's gonna be fixed?

[silver fable]

trojan in treasure installer be careful

[errant raptor]

how can i fix 'not found by treasure user id ' issue

[sly raven]

Best way is to open a #📝・support-ticket and be sure to post your PC specs for the team to take a look

[proud drum]

I have the same problem.
When will you fix your game?

[warped oar]

Same problem, CAnnot playu the game anymore

[tacit hollow]

how do I change the screen resolution in the game?

[final ruin]

Hello, I have already played first 6 quest, everything is cool, but the last one "Need for Speed" - when I downloaded the game, and press play, beacon opens and after 3 second tell me that "Not found by Treasure user id" after I can only exit from the game and that's all why if I played before with no problem?

[novel orbit]

"Error: no treasure auth token found. please launch the game using the treasure laincher"

Does anyone know how to solve it? I can't do the new mission

[sharp trail]

[hasty spindle]

NFQ Quest 4 - Need for Speed
Can;t open this quest . It shows red screen and always after that crash

[grim wren]

Please can we get an update on this issue from the team?

[hasty spindle]

My ticket disappeared

[blazing sentinel]

"Not found by Treasure user id" please fix this issue. many people here got it

[rare glen]

same here

[sly raven]

Team is currently working on this

[hasty spindle]

What about my problem?

[slate plover]

About the "Not found by Treasure user id", I managed to reproduce it if I log in in Treasure account with my wallet
I could play with a Google account, but I needed to disconnect and reconnect after each quest to avoid getting the game to crash 🙂

That could be a valid workaround

[soft pewter]

since day 1 can't complete quests because of the "not treasure auth token found". already reinstalled, reconnected, deleted antivirus and so on. nothing has changed:( for how long do i need to wait for this problem to be solved?

[summer helm]

Hey @soft pewter can you open a ticket please?

[pearl river]

I downloaded the treasure and beacon lasts update; still the same: click play (quest 1) - crash - reload - no treasure auth found

[ivory hazel]

Yep, i have this problem too

[cerulean grove]

I downloaded the treasure and beacon lasts update; still the same: click play (quest 1) - crash - reload - no treasure auth found

I have this issue as well

[astral spindle]

I bought a scroll to be the first to start playing and farming points. For the bought scroll I get a game that crashes for a month. When are you going to fix it?

[past quest]

hi, I have a wop and I didnt have role writ keeper, whats wrong ?

[summer helm]

#🏅・roles

[misty trench]

""Error: no treasure auth token found. please launch the game using the treasure launcher"

Does anyone know how to solve it? I can't do the new mission

[topaz fiber]

still no?

[frozen rover]

Wen airdrop?

[marsh linden]

The TGE is expected to occur shortly after the global game launch. Specific information will be provided as the launch date approaches.

For more info please check #📣・announcements message

[loud jungle]

same

[fiery basin]

Another update, and the problem with No treasure auth token found is still not fixed 😦

[ivory hazel]

I am facing the problem of the game crashing again and again. After pressing the play button, the game immediately exits automatically and gives an error

[summer helm]

We are implementing a new system to identify the causes of client crashes. With the integration of advanced diagnostic tools, we will be able to detect this ongoing issue.

[ivory hazel]

that is, at the moment I will not be able to complete the quests((

[flint mirage]

not found by treasure user id

[summer helm]

https://cdn.discordapp.com/attachments/714212883160105041/1344892885820112949/Tutorial_login.mp4?ex=67daf45a&is=67d9a2da&hm=5c7add0e9ba5f5ef8b3be1168b7b72350920abcf518e7b7e50ddb4447e945fe6&

[flint mirage]

That's what I did

I have already done this, but it’s no use; it keeps saying it can’t be found.

fuck you

[flint mirage]

Didn't anyone solve this problem?

[dense iris]

I had it and realoding the page a lot of times helped me finally

[tranquil herald]

what happened

[slate plover]

Scammer

[pastel bobcat]

@summer helm Another update and the treasure auth token not found issue is still not fixed. When will you fix it?

[restive minnow]

I got this error too. I just closed the game and clicked play on the launcher and got in-game without the error. I am already linked correctly in the launcher.

[topaz fiber]

???? hello? no still?>

[summer helm]

Wings The distribution of items will occur when the new cosmetics system is implemented.

Medallions are tied to the TGE, with more details about the TGE and tokenomics coming soon. The TGE is expected to occur shortly after the global game launch. Specific information will be provided as the launch date approaches.

[hushed dust]

Hi, I haven't been able to log in to play new dungeons for a week now. When will the connection error be fixed?

NFQ Quest 4 - Need for Speed has crashed. Please try launching the game again or reporting this issue to the game team.

[lofty sentinel]

I have "NFQ Optional Quest 1 - Make It Through! has crashed. Please try launching the game again or reporting this issue to the game team."

^ NFQ Quest 2 - Watch Your Step! have same error

[glacial dust]

hello. I can´t play the quest 4:
Not found by treasure user id

[glacial dust]

I have this error

scammer

[lofty merlin]

and when cosmetics system is implemented?

[sharp moat]

Can you tell me how to solve the problem with Treasure user id when you enter the walkthrough of the game series?

[spiral osprey]

sup guys... i have been trying for days.. have un-installed and re-installed, disconnected and connected wallets and still the game is giving me that game crash error

[tawny hull]

Gm

[odd karma]

You need to make sure that the treasure account you’re using to log in to the launcher is the same one that is connected to your beacon account in https://app.thebeacon.gg

[odd karma]

You can open a settings menu with F10 in the game. Try changing some of the settings (especially the ones related to vsync and window mode)

[orchid oriole]

How can i fix my problem boss

[odd karma]

You’ve already opened a ticket. One of our support staff will respond and dig into the issue

[hushed dust]

I haven't been able to go play TAI Quest 4 - Need for Speed for a week now. Please figure it out. I've already reconnected my wallet 50 times wherever I can, but the game won't start.

0x585A16Cbd800A6bcc8351cb02B5f4a123e5FfF46 my wallet

[weak pasture]

Hello

[north palm]

Why can't mine. I have closely followed the project to do the task of operating every day to buy, sell and exchange ocena. My name is @dungmin86 id 1678099804 please check and pay me what I deserve

[blazing sentinel]

same issue please fix it.

[sage egret]

Top support here

[summer helm]

Hey @sage egret do you have an ongoing ticket?

[sage egret]

yeah when be solution i close simple

[orchid oriole]

How to check my ticket

[summer helm]

https://discord.com/channels/951421342392131584/1353112952487809065

[ebon field]

Hey, the game won't start, I get the message: "not found by treasure user id"

[summer helm]

Hello @ebon field can you open a #📝・support-ticket ?

[stoic trail]

scam is the beacon because no occur airdrop

[marsh linden]

The TGE is expected to occur shortly after the global game launch. Specific information will be provided as the launch date approaches.

For more info please check #📣・announcements message

[marsh linden]

The TGE is expected to occur shortly after the global game launch. Specific information will be provided as the launch date approaches.

For more info please check #📣・announcements message

[lone token]

Why I can't send the ss of my problem my game is crashing

Game is crashing I only completed 1st mission I don't know why team is so unprofessional on fixing this game is this a scam project?

[valid jacinth]

Can you guys just fix it?

NFQ Quest 3 - Boom Or Doom has crashed. Please try launching the game again or reporting this issue to the game team.

We wait from the very beginning

[sly raven]

Hey, sorry you have been having issues.. Please, #📝・support-ticket open a ticket and let the team know what is going on

They are working non stop to help people with their issues

[frank bluff]

Hello everyone, I have a problem
I have completed all the levels in the game, I entered the launcher via mail, but recently I forgot my mail password and I can’t restore it, how can I log in and continue to complete levels?

I was able to log in through discord, but the wallet inside the launcher changed

And when I try to continue passing levels, an error pops up

Is it possible to re-link mail or something else?

[solid trench]

I cant run game, no treasure ID token found, just when trying last q

[unique river]

still no works for me the game can someone help me?

[summer helm]

Hey @unique river can you open a #📝・support-ticket ?

[odd karma]

You can link your new treasure account to your beacon account. - Go to https://app.thebeacon.gg and log in with your wallet

• Go to Settings -> Connections and disconnect the existing treasure account
• Click on Connect and connect your new treasure account

[unique river]

already open and closed without answers!

[summer helm]

Are you sure? I dont have an ongoing ticket

Or on my closed logs

[viral spire]

hi

[unique river]

I can do again

[tepid iris]

Hello guys, my wallet that I have the WoP was compromised. I have a trezor wallet but I tried to move de Pass to it and the game account still registered at my old one. There is any way to change my account wallet?

[sly raven]

Can you move the WOP to a new wallet?

[tepid iris]

Yes

[sly raven]

If your old wallet has been compramised I suggest sending everything over to a new one and starting from there

[tepid iris]

Ok

[fringe idol]

Am i need to withdraw my nft from treasure?

[tepid iris]

hey, how can I change my wallet from my the beacon account?

[tepid iris]

Stop tagging me scammer, fuck off

[atomic breach]

what happened to treasure magic?

[ripe linden]

does the staking bonus remain? cause i had 3 wops with full bonus, but now bridging back to arb I can't see it anymore

[wheat vessel]

Hi! how do I transfer magic from treasure to arbitrum?

[dense iris]

Same question here, I tried to bridge my NFTs from T to A using their bridge, but it reqested more gas (about 40+ MAGIC), I tried to transfer more Magic to be able to do the bridge, but it doesn't allow me to.

[sly raven]

If you mean your rewards from phase 1, then you cannot transfer those as they are tied to your account

but you can transfer your WOP to a new wallet if you wish

[sly raven]

hey, you can go to https://bridge.treasure.lol/ and follow the steps

[tepid iris]

Could be any problem with that? I will receive my phase 1 rewards in one account and phase 2 in another?

[sly raven]

It's not a big issue, you can do it

[tepid iris]

Cool, thanks

[dense flame]

how much magic do we need? its not telling me

[strange rover]

I also tried to bridge and the txn worked but it didn't send my NFT. If i try again it keeps saying not enough magic for gas. I have 60 magic in my wallet and 2 magic in my treasure account.

[sly raven]

you need about 6 magic per wop

[dense flame]

ty

its not letting me bridge my magic to treasure so i can bridge my wops, what should i do?

[sly raven]

whats the error? be sure you have enough eth on arb to bridge magic

[dense flame]

I think I had too little eth on there actually, it worked now, thx

[sly raven]

welcome

[glacial dust]

why I can't bridge? I have 6 magic in mi wallet in treasure chain

[glacial dust]

If anyone is asking the same, I needed 9 MAGIC in order to bridge my WoP

scamer here... discord id eutopio0947_19099

[sly raven]

Gas price varies depending on time of day I guess, but thanks for letting us know!

[slate plover]

I don't know if I'm doing it right but when I try to bridge my wop to Arb, I have a request that requires ETH so I guess I'm doing it wrong :
On the bridge.treasure website, I select Nft tab, from Treasure to Arbitrum, I select the wop and a request requesting ETH is sent to my wallet... 🤔

[sly raven]

Hey, Treasure Chain does not use ETH, it uses Magic for gas.

[slate plover]

Yes that's why I don't understand why when I hit "Withdraw" I get a request with ETH gas

Maybe it's my wallet, should I use Metamask ?

[sly raven]

Could you post a screenshot?

Are you trying to bridge your WOP from Treasure to Arb?

[slate plover]

I can't in the discord 😢 Probably a right restriction

[sly raven]

you can open a #📝・support-ticket and I can help you there

[limpid drum]

https://treasurescan.io/tx/0x114e623cad209fcd2a79f55a86f391ce2ef57918d8579086319d7d2915eaaf59 transfered my WOP back to arbitrum but it keeps appearing on my treasure inventory...

also i cant play the missions, dont know why. #💭・general-chat message

[summer helm]

make sure to use the same login method

on both nfq and treasure launcher

[limpid drum]

what you mean?

[summer helm]

open a #📝・support-ticket

[errant raptor]

I want to send NFTs from the treasure network to the Arbitrum network, but my magics in the treasure network are not visible.

[sly raven]

I responded to you in the ticket

[void owl]

Am I forced to download the treasure launcher?

[forest anvil]

Hello,
I still have a problem: I can't download the new quest. The launcher refuses to download.
Is there a solution?

Thank you

[forest anvil]

Yes but it tells me that the wallet is ineligible and I don't understand why, I have done all the previous quests @warm ridge

Yes, but I find it very strange.
Why did it work until now?
How much will they charge next time?

Yes but i don't understand why did it work until now?

So far I have done all the quests without any problems, I don't understand why I have to credit now

How did you do it?

Did you do it? Did it work for you?

ok

Thank you @warm ridge

[forest anvil]

Yes

[dense burrow]

I can't bridge NFT because I use Trezor .While signing transaction I see error all the time(Error: Forbidden key path). How to solve this problem?

[balmy gull]

can someone help please

i can't install the new quest , after i click install the quest gets installed but again it commands me to install , its like a loop , i installed the quest 10 times but i cant play it

[still abyss]

u fixed it? i get same thing there

[past dune]

Hello, can't play any quests

error: not found by Treasure user id

[odd karma]

You need to make sure that the treasure account you connected to your beacon account is the same one that you’re using to log in to the launcher

[stable hill]

Getting error with quest 5: couldn’t load project data at path. Is the .pck file missig?

[odd karma]

There was probably some issue with the download. Can you uninstall the quest and install it again?

[stable hill]

How to uninstall the quest?

[blissful sequoia]

is mac supported？

[indigo dune]

Go to the quest. Click on the 3 dots and pick Uninstall

[unique river]

Any news for my ticket?

[sharp moat]

I need help.
When I try to access the application I get the following error - not found by Treasure user id
When I close the application, a banner pops up - NFQ Quest 4 - Need for Speed has crashed. Please try launching the game again or reporting this issue to the game team.

[trim ore]

how to unstake Founding Characters?

[marsh linden]

Staking has ended! ⏳ Unstake your WOP here to join Act II of The New Frontiers Quest on Feb 27. No need to bridge back—Phase 2 will stay on Arbitrum & Treasure. The staking site will remain open for a few months for unstaking.

[trim ore]

but I'm asking about Founding Characters?

[sly raven]

do you mean withdraw?

[azure flicker]

my nft disappeared what should i do?

[sly raven]

what do you mean? which NFT?

If you would like to open a #📝・support-ticket I can help you

[sullen berry]

Ok

[cunning hawk]

@sly raven hi,I have a problem

[summer helm]

Hello

How can I help you ?

[cunning hawk]

Withdrawal failed: missing revert data in call exception; Transaction reverted without a reason string
I get this error when transferring nft from treasure to arbitrum

[summer helm]

can you open a #📝・support-ticket and send me some screenshots?

[low vigil]

When do I get the "arbitrum" reward in the gift box?

[sly raven]

The ARB tokens were already handed out during phase 1

[mint wind]

hello
what shoud i do to play
the site tapped me to this
Unstake your Writ of Passage to participate in the next phase of The New Frontiers Quest!

[sly raven]

Hey, you will need to unstake your WOP

if you havent already done so

follow the link in the message above

[bright nova]

V

[heavy escarp]

I'm getting not found by treasure user ID even when same metamask wallet is signed into both.

why can't we share images of the issue in a support channel?

[low vigil]

I have the wings, have they been used in game?

[lime karma]

@low vigil ??

[river plaza]

same problem not found by treasure id

this treasure conflict during playtest really disturbing, why dev change so sudden

[sly raven]

wings have not been distributed yet

more info on that at a later date

[radiant saddle]

Please check my ticket #1360537248977780796

[heavy escarp]

so I sent my WOP to treasure do I now need to send back to ARB?

[sly raven]

Hey, yes please do so

[thin tulip]

I got a third WoP, but the multiplier for the third decreased to 1.25x, why is this pls?

[thin tulip]

@sly raven

[sly raven]

hey

maybe it wasn't staked for as long

[heavy escarp]

where can I find the details on how to do that please?

[sly raven]

unstake here

[marsh linden]

Staking has ended! ⏳ Unstake your WOP here to join Act II of The New Frontiers Quest on Feb 27. No need to bridge back—Phase 2 will stay on Arbitrum & Treasure. The staking site will remain open for a few months for unstaking.

[sly raven]

https://bridge.treasure.lol/

[thin tulip]

Oh oh.
Pls, for how.long should it have been staked to have a 1.5x?

[tulip lichen]

，

[jade thistle]

how do i get the writ keeper role back?

[azure flicker]

I transferred my NFT to Arbitrum and now I can't play in the launcher. what should I do?

[sly raven]

whats the error message you are getting

[opal hinge]

Hi! Will I be considered a sybil if I play on multiple accounts. I have several nft on different wallets. And I want to complete quests on all of them. Did the admins say anything about sibil? Is it forbidden?

[hallow cliff]

Hi guys i still got the ""No found by treasure ID"" impossible to do the quest. I tried to disconnect and reconnect but nothing channge

[summer helm]

hey @hallow cliff please go to https://app.thebeacon.gg/ and go settings , and disconect from treasure, email and discord. then go to https://app.thebeacon.gg/nfq and connect with your wallet, choose a quest and connect to treasure with your wallet.

[raven moat]

hi i get a problem , i cant play with my charater can i have hlp pls ?

[summer helm]

Hello @raven moat thats normal we are not using FC for phase 2 quest builds ! no need to worry

[raven moat]

when will start ?

[summer helm]

Phase 2 last quest will be released on April 17

[spare shale]

How can I remove the lock from my character in order to sell or transfer it?

[rough fjord]

hey team, are we supposed to keep our Writ of passage on treasure OR move back to Arbitrum?

your announcement on Apr 3 stated "As this situation unfolds, we strongly recommend bridging your assets to Arbitrum at your earliest convenience."

noticed after bridging my WRIT back to arbitrum, doing the quests didnt award any chests

[spare shale]

@sly raven please respond

[summer helm]

Please open a #📝・support-ticket

[void owl]

Am I forced to download the treasure launcher? Or can we play on the website? @summer helm

[summer helm]

Theres no browser client anymore my friend.

In order to play the game for now you need treaure launcher

Tomorrow we release the last quest, then game will be available until April 30.

[modest sequoia]

help us reduce the difficulty so we can finish the game for us casual gamers, and add controller support

@summer helm

[modest sequoia]

This game is obviously not for us casually gamers
Atleast let us adjust the difficulty mapping
What’s the point of giving us controls that are not comfortable

[amber pike]

Hello

[summer helm]

Hello mr @amber pike!

#💭・general-chat

[raven moat]

Sorry but is it normal i still cant play ?

[summer helm]

Hello @raven moat please open a #📝・support-ticket so I can guide you

[raven moat]

Okok , I open ticket , style waiting the answer

[rare glen]

If I buy a additional WoP now, will it multiply my current points or just the new chests I open?

[shy trellis]

Is there a bug that if you damage is too high you cant go through doors?

[sly raven]

as long as you hold it when the snapshot happens

[rare glen]

is there a date already? which chain do I need to hold my WoP into?

[sly raven]

As per the latest announcement about the departure from treasure, you should bridge your WOP back to arbitrum

if it's already on arbitrum then you are good

[vast quartz]

Every time i try to launch the game it crashes without even opening, what can i do?

[vast quartz]

NFQ Optional Quest 3 - Experienced Adventurer Required has crashed. Please try launching the game again or reporting this issue to the game team

@summer helm

[sly raven]

Hey, I saw you have a ticket open. The team will check it thanks for your patience

[tiny flax]

Hello, could you help me, I have not been able to load the game in treasure for several days, it is at 0% and does not load

[mortal gull]

what was the trick again if treasure auth not working? i logged in and out two times now. i bridged my wops back to arbitrum as recommended.

[summer helm]

make sure you are using the same login method!

in both treasure launcher and nfq website!

[mortal gull]

damn. that did the trick. now working. thanks a lot. one more question, why am i not allowed to write in #🔴・phase-2-chat ? 😄

[fervent shoal]

no work crush course quest

[fervent shoal]

NFQ Optional Quest 5 - Crush Course has crashed. Please try launching the game again or reporting this issue to the game team.

[pale gull]

If I sell the WOP now, and buy them later will my phase 2 progress be retained ?

[pale gull]

@summer helm

[upper seal]

Am i doing something wrong or treasure bridge aint working

[sly raven]

https://bridge.treasure.lol/

working just fine

give it another try

[sly raven]

If you aren't holding your WOP when the snapshot happens then no

[pale gull]

I mean if I sell the old ones and buy new ones before the snapshot, do I lose phase 2 points and upgrade ?

Also, the medallions from phase 1 are not showing up, how do I fix that ? They were taken from me ?

[sly raven]

as long as you are holding the WOP when the snaphot happens it's okay

if you sell before the snapshot happens then you wont get the points

[upper seal]

Thats odd, i have sent like 3 txs and still didnt received my magics on treasure

[pale gull]

In order not to lose phase 2 points, I'd better not sell my WOP ?

[sly raven]

exactly, because if you don't have it when snapshot happens you will lose it

[pale gull]

I can not understand, for example I sold WOP NOW and bought them on April 29, points will remain or not ?

[sly raven]

if you don't have them in your wallet when the snapshot happens you wont get the points

the date of the snapshot hasn't been announced yet

[pale gull]

I can't figure it out. Can I sell the WOP now and buy them on April 29, the points will remain ? This purchase will be before the snapshot, obviously.

[pale gull]

No snapshot date yet?

[sly raven]

You have until April 30, 16:00 UTC to complete the main quest nodes (middle path).
A snapshot will be taken on the same day of all player progress, including points earned and nodes completed.
Additionally
Please keep in mind that your WOP won't be upgraded immediately.
If you transfer your WOP to a different wallet before the snapshot, points and multipliers will not be applied. Do not move it until we've confirmed the snapshot has been taken.

this is all the information we have

[pale gull]

The wording is very strange. It's a play on words. Will the snapshot be April 30th or not ?

[sly raven]

We don't know when

but it says do not move it until the snapshot has been confirmed

that part is very clear

[pale gull]

Thanks

[strange rover]

The game is lagging so much and gets worse as i progress. It wasn't lagging wen it was on browser. I have a 1070 8 gb GPU.

[summer helm]

Hello @strange rover how much ram do you have?

[strange rover]

8gb but i never had any problems with other games. Even so much higher graphic games works smoother than this.

[summer helm]

can you open a #📝・support-ticket and send me screen video of your gameplay?

try disable vsync

[strange rover]

I've finally did that level which i was stuck because of lag so i prefer not to send video. Only last 2 levels to do now.

[summer helm]

make sure to close chrome (if you have multiple tabs open)

[strange rover]

Chrome was already closed ok thanks.

[misty scarab]

Hi, how could I get The Treasure Launcher?

[summer helm]

Hello @misty scarab Unfortunately, the Treasure launcher link is currently unavailable. However, we are in contact with Treasure to provide a safe way to download it again.

[misty scarab]

Ok... so I cant play right now, right? I need to finish my quests

[summer helm]

I’ll make sure to ping you as soon as I have the download link. @misty scarab

[fresh radish]

I completed the last quest and i didnt receive the chest

[misty scarab]

Ok, thanks

[strange lantern]

Hey, why can't I download Quest? The launcher didn’t start

[summer helm]

• https://launcher-download.treasure.lol/Treasure-x64.exe

• https://launcher-download.treasure.lol/Treasure-arm64.dmg

@misty scarab

[indigo grove]

NFQ Quest 7 - Descending into Blue Haze has crashed. Please try launching the game again or reporting this issue to the game team.

[summer helm]

Hello @indigo grove please open a ticket!

#📝・support-ticket

[halcyon gulch]

hey, I have a character that I bought on Arbitrum. I heard you changed the network how can I transfer it?

[sly raven]

We have not changed

You don't need to transfer

[junior moth]

i cant bridge out of treasure chain
it says i dont have gas
when i hjave 1.2 magic in treasure

how do i get more magic in treasure

[sly raven]

hello

you have to bridge more magic from arbitrum to treasure

1.2 magic is not enough

https://bridge.treasure.lol/

[radiant holly]

Hey, trying to complete first quest but not getting first chest or proceeding to next level after completing it many times

[sly raven]

Are you still having the problem?

Sometimes it takes a minute or two to load

[radiant holly]

Yes same problem still

[real tapir]

can i play the game even if i don't own an NFT?

is it still on ?....is it playable right now or what???

[sonic mural]

@sly raven Thanks for helping, you are the best moderator, I hope you get an award!

[sly raven]

Welcome man!

[sly raven]

You must have the WOP to play

it's an NFT

[real tapir]

🫡

[unique iris]

Do quests work if I have WOP on Arbitrum?

[summer helm]

Yes !

[unique iris]

When I try to enter the quest, it says I don't have any Treasures

I’m getting the message: 'Not found by Treasure user ID' after transferring from the Treasure chain to Arbitrum

[summer helm]

Can you open a #📝・support-ticket ?

[unique iris]

Alright, it works, but it only connected when I logged in by entering my email and then the code I got via email. When I tried logging in with MetaMask or Google, it didn’t connect the quest

[lyric valley]

I’m getting the message: 'Not found by Treasure user ID' after transferring from the Treasure chain to Arbitrum

[mighty marten]

So I don’t have enough treasure to transfer my wop should I wait till after the snapshot to transfer it back ?

[drowsy nexus]

Hi, I oppened a ticket but I can't see where to find it

[summer helm]

https://discord.com/channels/951421342392131584/1365328710172938351

[tired rain]

Same thing

[stable otter]

Getting that error too, anyone figure out how to solve it?

[fresh pine]

Need help.. i logged in tresure launcher using my Metamask wallet.
everything kind of went fine, but the wallet address in treasure launcher is not the same as in my metamask wallet?

What does that means

[sly raven]

that's normal

its the same for everyone

[chrome zinc]

For some reason when I launch the game it says "Not Found by Treasure user id"

[stable otter]

Yea still getting that error too.

[boreal umbra]

"Withdrawal failed: insufficient funds for gas + value. balance: 5678422593844367692, fee: 0, value: 10627791926663540522"
Does this error require me to bridge magic to treasure?

[sly raven]

You don't have enough magic for gas

[sweet wing]

Hey, can I move my WoP from Treasure to Arbitrum using the same EVM address? Or is it better to wait until after the April 30 snapshot?

[sly raven]

You should move it as soon as you can

No need to wait

[boreal umbra]

ok.

[unborn hazel]

hi, please help me, Why does my NFT have the message:
This token is locked and have reduced functionality on Treasure?

[sly raven]

because it is locked in the game

you have to withdraw it

[unborn hazel]

can you send me the link i cant find it

[sly raven]

which nft is it

[unborn hazel]

Founding Characters NFT

[sly raven]

got to app.thebeacon.gg

sign in, connect wallet. go to my profile, click on the FC you want to withdraw.

there will be a wheel. click it and click withdraw

[unborn hazel]

thank you

[marsh linden]

2005_05 has been warned

Reason: Posted an invite

[orchid pilot]

Hello, I have a big problem, TREASURE Launcher does not connect the wallet, just loading, I have not done anything, reinstall, nothing helps, I can not complete the quest

[summer helm]

Ill get in touch with treasure to see whats going on.

[void owl]

Where can we download the treasure launcher? can't find the link

[summer helm]

https://app.treasure.lol/install

[void owl]

ty sir. Last question. Do I need to bridge my wop back to arb first?

[molten shuttle]

safu?

[sly raven]

You don't need to, but you should bridge back as soon as possible

[stable otter]

Still getting "Not found by treasure ID"..

Have reinstalled and reconnected everything

[summer helm]

You need to use the same login method my friend

[static oxide]

I have same issue @summer helm

[summer helm]

#💭・general-chat message