technical-help

[dim dust]

anyone else lost all progress?

[sage ravine]

Hm yeah. I cant play the game at all this just totally sucks cuz im hyperfixating but I cant even play

[hasty tide]

i hope i won't get banned 😦 @strange lance

[finite lance]

nope but someone also lost their progress today so you're not alone

[grand canopy]

My game RESETED after 1.0.6 i can no longer play with my account and resume my progress

[lusty night]

not yet but i found some funny solution to chat, <your chat> + current location

[grand canopy]

i emailed support so hope they get back to me. but damn if this problem isn't fixed i guess i will have to leave the game

[sage ravine]

And not to mention mobile isnt out on android google play store so I cant even play till then.

[cloud haven]

sounds like you're on the wrong server

[high prism]

i think they added the anticheat software or some makes us cant start anymore

[fierce bay]

How do i fix rapid screen tearing?

[vivid heath]

lol i found that solution too. but still btw try check this i got an answer.
#exploration-help message

[finite lance]

it's out it just your phone can't handle it or something with your android version. Try downloading it on taptap app (it's a chinese application downloader like google play)

[earnest glen]

I have it on my samsung? Are you sure it isnt there?

[sage ravine]

Taptap?

[grand canopy]

i am on the same server

[strange lance]

Oke but don't spam into technical thx

[hasty tide]

i never got an answer to my question, but i don’t know if my textures bugged out or if this is a feature of the game??

[hasty tide]

I have it on my Samsung in Google play

[dim dust]

thats ur gpu dying actually

[grand canopy]

sorry. its just i am stressed out as i been playing a lot on the game just to lose all of my progress on the game. i hope you can understand.

[strange lance]

Samsung Gang

[sage ravine]

It doesnt show up for me when i search. And when it dirwctly opens from google it gives me this

I have enough space too

[hasty tide]

?????????????? WHAT

[scenic lynx]

World chat is down on EU ?

[fierce bay]

Please help

[hasty tide]

Lol, it says to you that it's not working on your device

[finite lance]

ok im in after reinstalling the game good luck folks

[tepid bison]

restart your computer it work for me

[hollow lagoon]

I noticed that whenever I’m home, my servers all work. But every time I leave home and get to work, the servers I have once played in stop working.

Does anyone know what this is about?

[sage ravine]

Yeah ik but it doesnt explain why or if its the version or not

[strange lance]

There is no fix rn to most technical issues the game is a burning dumpster fire rn just wait out a fix

[dim dust]

so who here lost all their progress? like you never created a character?

[earnest glen]

Thank you! I'll give it a go <3

[fierce bay]

Im confused because this didnt happen the first few days i played the game.

[real tiger]

anyone know why there are some tar pits that don’t have black/gold nucleus inside them? i melted away the tar and there was just nothing inside; still displayes an exploration point on the map, switching channels/restarting hasn’t fixed it

[high prism]

doesnt work for me

[strange lance]

It's most likely your android. PlayStore only restricts Android Versions

[radiant cipher]

omg. My launcher fixed

[sage ravine]

Thats weird... and unfortunate. Do you think they might be able to update it to my version someday?

[tame halo]

I sincerely thank you for telling me this. My game works now. I appreciate your help :D
I hope my game doesn't crash anymore tho lol

[dim dust]

I lost the whole account

[grand canopy]

also happened to me!

[radiant cipher]

Wtf. I was sure I deleted my game yesterday, and it now reappeared.

[polar nebula]

anyone know how to fix this?

[static glacier]

Spam random shit and hope it goes away

[harsh rock]

yw, atleast its working for you 😭

[dim dust]

did you reroll, use temporary e-mail account?

[hushed talon]

i tried opening the program but it will do nothing

[hasty tide]

im just gonna pray atp because my gpu cost me a lot 😭😭🙏

[hasty tide]

My phone is different so it don't show on my Android 11

[static glacier]

It’s a game problem not pc so no worries about that

[lusty night]

crap i dont have enough space for my phone, but thank you i might try this

[vivid sparrow]

If you choose a NA server can you play with other NA servers?

[static glacier]

I think you have the ability to change 1 time a week

[jagged wigeon]

does anyone know how to share screen for TOF im trying to show my friends but when i do try it either shown discord over the top or just does the launcher

[hasty tide]

oh my god thank you for telling me that

[hushed talon]

i installed the game on my pc but when i try to open it it says do you want this app to make changes to your device and when i say yes it just does nothing

[vivid sparrow]

My second question is if you can transfer the data from another region to a NA region I made the mistake of choosing eden 3 days ago

[torpid thistle]

i cannot enter the game this msg pops up every single time
i tried reinstalling the game didnt work

[hushed talon]

i installed the game on my pc but when i try to open it it says do you want this app to make changes to your device and when i say yes it just does nothing

[sleek hemlock]

why is the game playing in only 1/4th of the screen
pls help

[sage ravine]

Taptap unfortunately doesnt have it available

[static glacier]

Reboot your pc entirely might fix the problem

[pale halo]

help i've trying to download the game for 3 days, and it keeps demanding me to redownload the entire game even though the folder is 22gb

[static glacier]

I don’t see why you couldn’t, most if not all mmos with servers allow it but don’t take my word for it

[finite lance]

try looking for alternative like taptap im sure you can find it or jusk look for it's apk but i doubt it will work on your phone that smooth.

[vivid sparrow]

How???

[sage ravine]

I guess i could try that thank u

[hushed talon]

i installed the game on my pc but when i try to open it it says do you want this app to make changes to your device and when i say yes it just does nothing

[cedar crater]

hi, i played the game yesterday but today the launcher dosent load if i open it twice it shows me a black launcher sized window, how to proceed??

[tired vessel]

is there any chance we can save the screen setting? it keep reverting to default resolution each time i close the game

[jagged wigeon]

Does anyone know how to share screen for TOF, im trying to show my friends but when i do try it either shown discord over the top or just does the launcher. my friends can stream the game fine but my discord is over the top of it when i try 😦

[hasty tide]

How long does it take for a server to clear up a little space?

[desert aurora]

guys, i purchased the 20$ pass pack which include the 10$ one but i never received the reward for the 10$ pack, is it a know bug ?

[static glacier]

Stream your entire screen then

[hushed talon]

i installed the game on my pc but when i try to open it it says do you want this app to make changes to your device and when i say yes it just does nothing

[hasty tide]

Does anyone have a fix for constant PC crashing when playing

[cedar crater]

try making it windowed and share aplication, then again switch to fullscreen

[sleek hemlock]

it worked fine last night

[hushed talon]

i installed the game on my pc but when i try to open it it says do you want this app to make changes to your device and when i say yes it just does nothing

[strange lance]

1. This is technical

2. Just read again and find out there is no reward for the 1st pass just for buying it

[crude rune]

TOF keeps crashing on me

[deft bramble]

is there a way to change your tof email

[jagged wigeon]

nothing is working discord is just stuck on top of the screen in general

[strange lance]

Yes as it does for all the other ones u will need to wait

[desert aurora]

i will check it thanks

[daring thicket]

what does 'login status exception, exiting the game!' mean?? D:

[hasty tide]

Hey, since the update stock the installation at 100% and nothing happens anymore.
My PC can meet all the minimum requirements and I've also done a complete reinstall before.
Any ideas?

Every single time i do a pull and the gacha animation plays my game crashes

[sleek hemlock]

anyone know how to fix this??

[hushed talon]

i installed the game on my pc but when i try to open it it says do you want this app to make changes to your device and when i say yes it just does nothing

[void stirrup]

how do i fix this?

[strange lance]

#faq

Q) No items received after purchasing?
We currently observed two possible reasons for this issue: (1) Unstable Internet connection, we recommend you wait shortly before receiving the items; (2) Failed to send the items to the account due to certain system limitations, which only happens when purchasing supplies and packs. Our colleagues are checking every single case and will send out the items manually. This is our top priority at the moment and asks for your patience.

Q) When I try to download the game, the screen is textless.
A) The above problem may be caused by your phone's remaining space is insufficient to load the corresponding error message, please confirm whether your phone's remaining space meets the official recommended requirements, if not, please try to free up the space to ensure the necessary resources to download.

Q) After I install the game and launch it, it starts downloading game resources. What should I do if it shows an error message or not enough space while downloading resources.
A) Please check whether the remaining space of your phone meets the recommended configuration requirements, if not, you can try to solve the problem by cleaning up the phone space.

Q) When downloading game resources, it stops at 100%.
A) Unfortunately, your phone might not meet the recommended system requirements. This problem may be due to the low performance of your phone, please first confirm whether your phone configuration is in line with the official recommendations. If your phone meets the requirements, please wait 2 ~ 3 minutes the first time you encounter it, if the problem still exists please try to exit the game and re-enter.

Q) What should I do when ‘insufficient space’ ‘unable to update’ or other error messages prompt after I enter the game?
A) The above problem may be caused by your phone's remaining space is insufficient to load the corresponding error message, please confirm whether your phone's remaining space meets the official recommended requirements, if not, please try to free up the space to ensure the necessary resources to download. If you encounter any error message after launch the game and before login, we recommend checking whether the remaining space of your phone is sufficient.

UPDATE: players with sufficient storage still experience difficulty downloading the update.

Q) When clicking the ‘Window’ pre-download button, it's unresponsive.
A) Please try a different browser than Chrome, we recommend using Edge for PC launcher download if you have difficulty downloading it. Also make sure you disable adblock.

Q) Why does it show two different languages on my screen?
A) Please change your system language to one of the eight languages we support, and re-enter the game.

Q) I selected a region/country during registration, can I change it later if I change my mind?
A) The region you select during registration does not affect selecting servers in the later stage, if you wish to change your region please reach out to our customer service.

Q) What should I do if my antivirus software stops launching?
A) (If it’s Norton Antivirus) Please recover TenioTPF.dll from Norton quarantine files and then try to launch the game.

Official Tower of Fantasy FAQ: Click Here

[lament trail]

can one please help me with this problem when I open topup page I get this white screen and nothing changes even after pressing reload

[pale halo]

folder is 22gb but the launcher doesn't recognize it and keep starting over

[hushed talon]

i installed the game on my pc but when i try to open it it says do you want this app to make changes to your device and when i say yes it just does nothing

[hasty tide]

did you try running it as admin and repairs with no antivirus just in case?

[cedar crater]

i think anitvirus is blocking it

[pale halo]

is there no hotta's technician here? it's just white roles answering questions

[pearl skiff]

Does any one here have a top up issue?

[strange lance]

Yes indeed this is not support this is just technical help if u want support of the devs contact them

[hushed talon]

thank you

[uncut yew]

did anyone get free nitro

[sleek hemlock]

the game plays in only 1/4th of the screen, i even restarted and it still does it

[hasty tide]

#technical-help message

[pale halo]

ight man, i've been trying to download the game for 3 days, guess i'll just uninstall it

[dusky mesa]

what do i do

[hasty tide]

try the solution in 📌 'ns tho still a 50/50

[cedar crater]

repair game?

[tiny dirge]

Why Do I Have To Sign In Everytime I Launch The Game

It's Annoying

It's Even More So Annoying Cause I Have To Readjust My Custom Keyboard Settings

[pearl skiff]

I top up and I was credited by my bank but did not receive the crystal. What can I do? It seems their customer support is non-existent at all. 😦

[sleek hemlock]

how

[hasty tide]

Has anyone else already solved the launcher problem with the antivirus? I didn't do anything but now I re-downloaded the launcher and it works normally

[hasty tide]

there is a icon to click auto sign in under pass

[hasty tide]

yes, but it stock ....

[arctic heart]

Is there any fix for the Blackscreen/Frozen game directly after launching?

[cedar crater]

yeahh and once you enable anitvirus it will get stuck again, i am stuck here !!!

[tiny dirge]

There Was A "Stay Signed In"
Option But Checking It Doesn't Works Anyways

Or Are You Referring To Something Else?

[deft bramble]

is there a way to change your email

[hasty tide]

nah that one odd it does not work le my try as well to log in as I have that clicked

[hasty tide]

I did not disable anything, now I tried to download it to see if I could and now I can

[void stirrup]

seems like the one i posted got flooded so i will post again, how do i fix this?

[hasty tide]

hmm worked for me auto logged in tho now a update

[devout lark]

I still havent received any of my twitch drops, does anyone have this problem?

[strange lance]

U can only try the typical:

• Reinstall
• Antivirus

[tiny dirge]

Then Which Option Were Ya Referring To?

[hasty tide]

I also restarted the pc to see if doing that the problem returned, but it is still normal and the download continues

[cedar crater]

dm me?

[hidden pike]

Has anyone been able to take the survey under the rewards tab? All that happens for me is choosing my language and then i get a white screen with "Login Failed" written in chinese

[hasty tide]

in the client

[stone shard]

I have the problem when the game is not responding and when restart or shut down pc i have blue screen

every time after or b4 i play the game

[midnight jetty]

how to change install directory ?

[vocal olive]

That's my problem too

[stone shard]

ahh so im not the only have this problem..

[steady terrace]

Not going to lie, I'm kinda disappointed ToF now... After recent update they said "every crash bug, not launching etc. has been fixed" which is just not true because the same crash bug that doesn't allow me to play at all since day one is still there and hasn't been dealt with at all. Any thoughts on what I can do?

[dusky mesa]

thankss

[cedar crater]

thats mostly coz of low specs

[vocal olive]

nah, I played saturday with 3 hours and the next day crashes like this... seems wierd

[stone shard]

i5 9400f
H310MPH
GTX 1050Ti
16GB ram ddr4 2133hmz
Windows 11

[hasty tide]

hope it helps

[wispy fable]

how can I make my pc and mobile use the same account? Because I bound my account to my gmail and fb both in pc and mobile but they still have different account?

[cedar crater]

looks fine for this game tbh. try rapairing the game or updating windows. and install/repair those redistributables.

[stone shard]

yeah same though but same problem

[pale halo]

how does one repair the game?

[cedar crater]

I cant even open the launcher right now lmao

[split swallow]

[hasty tide]

Is there a way to undo the 30 day account deletion?

[pale halo]

the repait option is greyed out though

[floral jolt]

anyone find the solution for the black screen issue?

[odd quartz]

is elypium EU down?

[proper zealot]

hey guys, am new here. i just downloaded the game and wanted to play together with my friend in the same server. but the server says "Wanderers Creation Limit Reached". is that mean i cannot create new character there?

[junior grove]

stuck in that screen, how to get out of it? :D

Edit: Fixed it myself, closed the game per task manager and opened it again. After doing that you can continue playing :)

[hasty tide]

What antivirus do you have installed?

[mighty shale]

Uhh so I just updated the game to v1.06 and now I am getting this error

[hasty tide]

thats was cuz I hovered the mouse over at that time

[vocal olive]

I had the same error, but if you retry you may enter

[pale halo]

no, mine's greyed out and I can't click it

[proper zealot]

alright then, guess i have to try many more times

[stiff elk]

wasent their supposed to be mantience ?

[hasty tide]

SAO vibes emm relaunch?

[pale halo]

i've been relaunching it for 11 times since yesterday

[knotty bluff]

After loading into server selection screen glitches and buggy sounds are played before crashing

[hasty tide]

Gays, may I kindly ask.. which server I'll choose for PHILIPPINES? I mean, where the most people from philippines are in? do we have a server poll for this?

[vocal olive]

Now im trying to repair the game, hopefully it will fix the dpc_watchdog_violation

[cedar crater]

Yes so the launcher problem can be fixed like this-

1. download another installer for pc
2. install only the launcher again in the same place as before
3. just open the laucher and repair the game
   works like magic

[devout lark]

I still haven't received any of my twitch drops. Does anyone else have this problem? I've been trying to ask but I'm not sure where to and no one has been replying :/

[solemn surge]

The loading screen it takes too long

[unique zenith]

did anybody got CPU Usage 100% when run game ?
my pc very high spec.

[cedar crater]

yeah sometimes coz of bottlenecks

[pale halo]

what cpu?

[hasty tide]

Cannot login through mobile platform at all and Apple ID refuses to connect. But tried it with other games works perfect.

[hasty tide]

the first day I had the same problem (I only had windows defender) then I installed avast and the blue screen did not come back

[unique zenith]

ryzen 7 3750H

[hasty tide]

someone else is with the blue screen problem in the game after startup?

[pale halo]

that's very sufficient, no way in hell it's a bottleneck

[vocal olive]

Avast? FeelsWierdMan... I don't wanna install an AV 😫

[stone shard]

tell me if it working

[unique zenith]

i dont know why its just happen 2 3 days

[proper zealot]

mine don't even reached 100% but stuttering like crazy. guess i have to play it on ssd instead of hdd

[unique zenith]

i played on ssd

[wintry creek]

why is the chat not working? I can't even write

[pale halo]

complain it through email, that's the only way for the developer to notice it

[hasty tide]

windows defender has problems with the game, installing another antivirus disables windows defender and the blue screen does not return

[unique zenith]

no replys or reply something that i tried

[vocal olive]

😤 ok now I need to choose an AV but not Avast I had bad experience with Avast

[quartz iris]

I fear like I'm a bit too late for this event 😭

[hasty tide]

it works with any antivirus, avast I said it as an example

[untold holly]

what does the login exception status error mean

[vagrant vapor]

Hello. I've heard there were additional servers added to logon to to help reduce the queue times though do they offer the server transfer too? I don't want to start over 😅

[grim saffron]

ToF has fixed the lobby bug with the new update thank you so much ToF!

[stone shard]

well i will try this one every time i play tof i will disables windows after i done with it i open back

[upper wing]

Hi does anyone having memory leak issue? is there any advise to fix it?

[long silo]

Where can i go to get the twitch drops fixed? I never got them but they were connected and redeemed on twitch

[celest brook]

If they are in your friendlist you can just add them

If you having trouble with it

Dm me i will send a video explaining it

And sorry for late reply

[urban frigate]

For anyone who experiences constant disconnects in instanced areas, using a virtual private network can help. I think there is an issue with using Google or Cloudflare DNS servers. If your router is configured to go through them and you are experience abnormally high disconnects, try changing them or using a virtual private network

Edit: Just to verify, I have tried playing on an iPad from a different network with no disconnects. This further confirms that there must be an issue with using a Cloudflare or Google DNS, possibly others.

So for anyone disconnecting repeatedly, look into your DNS settings on your router and try changing them to something else. Hope this helps. This has caused a lot of frustration over the past few days.

[hasty tide]

Where can I contact the tof team, I have suggestion. Can they create a POLL for which server has the most people in country most?

For example;

FANTASIA:
PHILIPPINES -70%
KOREA -30%
CHINA -16%
THAILAND -8%
INDONESIA -4%

[celest brook]

Cool but when will the game fix it?
Half of my friends can't play with me 🥲

[jolly lark]

Are they going to increase capacity on an existing server... like when Server X "Wander capacity is full"... is that forever?

[vast nest]

the fuck

[pale halo]

try asking your local community which server they are in, these data usually is undisclosed or they disclose it in anniversaries

[hasty tide]

let me know if it was solved, literally I had the same problem and that's how it was solved

[clear rock]

how to change crew name?

[flint wyvern]

how do i download the installer, the website has been loading for a long time now

[high prism]

i think this is their anticheat software

[tardy bay]

umm... why does my game keep crashing after I choose a server? I'm choosing a yellow server

[little schooner]

Is the game under maintenance now? Getting the Login status exception error

[hasty tide]

what do i do my update is stucked on 1%

[bold spruce]

same here and i have good wifi

[daring owl]

Log out of your account and login again

[gleaming owl]

anyone else getting this when they try to update?

[prisma ice]

Why does it say login status exception, exit the game?

[sly shuttle]

The game kept crashing out of nowhere omg!!!!

[flint wyvern]

thats happened to me to, i uninstalled the game and tried to reinstall it but i cant cuz the website is just on buffering for almost an hour now

[tame tapir]

Hi, my country is not in the list when creating an account what am I supposed to do ? Choose a random country or what ?

[obsidian glen]

same im tryna do pvp but i cant even do a loading screen without crashing the game like wth i lost 1 match just cuz i crashed and cant get back in

[chilly whale]

Anyone getting IDP.generic in your antivirus when launching the game?

[hallow mesa]

the servers are so laggy today i am seeing that reconnecting message every 3 minutes

[stone shard]

sure i will tell you if it working

[sly shuttle]

Ikr!

[hasty tide]

my game wont update💀

[flint wyvern]

even on my phone the game isnt updating

[sonic cosmos]

Anyone Else not Able to Buy stuff from the Store Cause i keep getting the same error over and over everytime i try

[flint jacinth]

Pls my launcher black screen

[manic basalt]

need help, after updating my freaking launcher is black, restarted pc and everything still just a black screen

[sly shuttle]

Pc crashing throughout the entire day, Mobile kept getting stutter out of nowhere

[obsidian glen]

they need to fix the crashing first the game is so unstable

[radiant cipher]

It's funny I got it fixed today. I re-downloaded the Louncher and it worked

[daring owl]

I have no clue why but i know that logging out of your account and logging in again fixes that issue

[pastel gulch]

How do I use this? I already used the code and got the accessory item but idk how to get the nitro from it

[fading blaze]

Hi I have a problem when I want to install the launcher the game me but this error (sorry for my english i am french )

[feral fulcrum]

My screen isnt turning with my mouse? anyone know how to fixz this

[flint jacinth]

oh okok but i am obligated to re-install the game ?

[junior grove]

press alt/reconnect mouse

[pale halo]

you don't get the nitro,
because you have nitro you get the item

[pastel gulch]

Oh
Thanks for the help!

[radiant cipher]

No. no. Your not obliged to uninstall the game 😄
Just redownload the launcher and launch it. It will consider as if the launcher didn't existed in the first place

[flint jacinth]

ok

[hasty tide]

I have 1 Huma and 2 Tsubasa? Which one should I pick in the box?

[hasty tide]

#standard-chat

[dreamy halo]

anyone know how to fix this (ive already un-installed then re-installed)

[hasty tide]

i cant even redownload the game the website is dead ahhh

[rustic cloud]

i have 0.00kbs dowloading and idk what to do with this too xD

[tardy bay]

how do I make the dialogue text speed faster? it's very slow for me

[wary lava]

I can't buy crystals with my google play balance, is that normal?

[velvet thicket]

Guys I need some help

[odd yacht]

Does anyone have the same problem here? All of my character costimize presets seems missing

[pearl skiff]

I top up and I was credited by my bank but did not receive the crystal. What can I do? It seems their customer support is non-existent at all. 😦

[hasty tide]

everyone's asking for help but wheres the people thats supposed to help...😭

[halcyon estuary]

I downloaded the game but I am always stuck at the loading screen

[fair canopy]

damn so much bugs for people

[drifting pike]

can someone help me, i countered login status exception before and i already fix that problem because i redownload and move the game to another directory.
now after around 10 minutes playing my game crashed. how to fix it ;-;

[flint wyvern]

the website where u download tof for pc is still buffering for me, its been an hour now

[hasty tide]

lol i cant oprn their website for days now

[pastel tinsel]

is chat still broken ?

[night tartan]

any info about broken world chats? Still broken after today update

[true tusk]

holy shit the stutters are killing me, my frametime always looks like someone is having an cardiac arrest

[halcyon estuary]

I can

[vocal olive]

Ok, for the dpc_watchdog_violation issue, I downloaded an AV to disable the windows defender and, just in case, lower graphics to high... it did work because after 15 mins of gamplay it didn't crash. Thanks for the suggestions

[rustic cloud]

any ideas how repeir this?

[hasty tide]

FINALLY IT LET ME UPDATE

[tiny dirge]

Can You Point Me To It Or Link A Vid?
I Can't Find It

[fading blaze]

Hi I have a problem when I want to install the launcher the game me but this error (sorry for my english i am french )

[narrow raptor]

Ive been looking for a fix since launch good luck

[rustic cloud]

u dont have problem with download speed? On start i was have 10mbs now coming to max 3kbs xD

[vocal olive]

most of new fresh game have stutters issue

[high vale]

hi, i have a question, while i updated ToF to version 1.0.6 my antivirus detected it as "IDP.Generic" , why is it like that and what to do?

[true tusk]

Ive tried everything that usually works in other games
this one just seem to have an serious case of bad shader compilation method
i can noticed shit popping on mid range

[narrow raptor]

yea i noticed that too, Lets pray for a fix

[hasty tide]

how to fix the damn update error
step 1: keep pressing the update button if it goes error
step 2: keep swearing until it gets fixed
step 3: threaten the game you will uninstall if swearing is not enough
step 4: pray that the game freakin updates

this is a joke but yes this is what i did until my update problem got fixed on its own

[ripe timber]

hey, anyone know whats wrong?

[last belfry]

All my button prompts vanished yesterday, no idea what i did- any help? persists today

[vocal olive]

It can be a false positive "However, it is often a generalized file or other component that is not necessarily threatening and the detection is, in many cases, a "false positive"."

[rustic cloud]

This is anyoing rly becouse on start was downloading really fast now 3kbs, this will take 4ever for download and weird thing is this "3kbs" taking all my net power and cant even watch youtube when downloading "3kbs" is on xD

[high vale]

WHY THE HECK???

[astral star]

still getting this problem even i disable my avast antivirus

[hasty tide]

maybe try restarting your router the website opens with my mobile data but not with my wifi its kinda picky maybe the game works the same

[rustic cloud]

i will try maybe that will helps

[ebon patrol]

why am i not able to log in with my account on the mobile version?

[limpid falcon]

where can i see bounty missions in UI?

[calm patrol]

Hello, i have installed the launcher on my C drive but would love to install game on my D drive. But seems like the installation path in the download settings wont let me. Cant click to change the path. Wonder do i have to install the game to the same drive as the launcher?

[native steeple]

hi guys i have the login status exception can i do something to fix it??

[flint wyvern]

so uh i fixed all my issues for now

[slow nexus]

Had the same issue, login out then back in fixed it for me

[ebon patrol]

problem solved, just bound to google

[hasty tide]

even after the 1.0.6 update, when i click on launch, the game icon still just poped up, and close instantly, is there anyway to fix this yet? (aside from reinstalling windows)

[hoary gulch]

Bsod whenever i start the game.... windows system

[viral island]

anyone found a fix to this black screen issue?

[empty folio]

Presets not working, especially eyes and thingie on eyes you can put. It's always just generic kinda close to what i made - avatar i'm starting with.

[native steeple]

thank you soooo much it worked

[zealous wraith]

Est-ce qu'on pourra intégré les touches 1 (&) 2(é) 3(") 4 (') dans le jeu plus tard? (Clavier français Azerty)

[flint wyvern]

ig try repairing game files

[hasty tide]

does anyone have an issue of not being able to type in any of the chats in game? it says i must use quick chat

[high vale]

how to uninstall AVG antivirus? i also need to leave a BAD review, and btw, how to solve it?

[viral island]

i've tried all different ways to fix this, reparing gamefiles, restarting pc, reinstalling the game, etc. yet nothing fixed it

[empty folio]

Is there anything can be done to fix presets and made them work correctly ?

[fading tartan]

how to fix?

[hasty tide]

does anyone have an issue of not being able to type in any of the chats in game? it says i must use quick chat

[spare thunder]

Hello for some reason i didnt get my twitch drops

[golden ruin]

me neither rip

[empty folio]

it's already over, it was only up to 13'th, it's 15 today

[tough night]

Is there a way to directly contact support?
I have massive account issues

[sleek plover]

help

[bronze stratus]

do you get your uid later on or something because mine just shows uid:00

[golden ruin]

They claimed them before the time wa sup I think

[austere cargo]

how to avoid crashing in tof it’s incredibly frustrating having to suddenly freeze and then the whole game jus kicks me out and i have to open again

[spare thunder]

Yeah

[midnight robin]

any clue why the buttons assigned to each weapon disappeared? PC version

[austere cargo]

u re download it

[hasty tide]

😭

[waxen plover]

press F1

[tall hound]

Anyone else having their game constantly quitting on you?

[midnight robin]

❤️ much appreciated

[acoustic nova]

I have something similar, Supposedly there is a text file edit that fixes it but I had no luck so try at your own discretion

[hasty tide]

so how can i do that?

[limpid mesa]

How to show ping? Im on pc

[fleet sinew]

ok so it seem it likes to crash whenever you fast travel/leave a ruin

[coarse pike]

whats the min specs requirements?(nvm got it)

[hasty tide]

uhmmmmm but how can i find and do the text file edit?

[high vale]

what to do??

[tender hawk]

The Update .exe is not installed with the newest release of the launcher somehow

[high vale]

anyone pls?

[bitter hound]

💀

[limpid falcon]

what is an SSR Weapons Box? anybody know?

[tender hawk]

you can try launch the launcher as Admin or double check if you chose the right installation path

[chrome grove]

help?

[high vale]

i didn't choose installation path.....

[ember vapor]

I tried to update the game, the Launcher turned black and now it wont start again (it still shows up in the task manager but no window). How do I fix this?

[tender hawk]

Are you INSTALLING or UPDATING is the question

[high vale]

installing, my antivirus quaruntined it, so i need to redownload(it didnt let me restore it)

[flat geode]

Hello guyssss! Has anyone else experienced a bug wherein the game crashes during the wishing animation?

[tender hawk]

Redownload the newest launcher version from the website

[high vale]

should i choose local disk in the installation path?

[stuck granite]

Does anyone know where the game file is? I can't find it I want it to add it to my GPU.

[tender hawk]

you can just use where you have enough disk space

[hasty tide]

#technical-help message A - Try first
#technical-help message B Exception error

[ember vapor]

Do I have to uninstall the game or I just download the launcher?

[sleek hemlock]

The game doesnt display properly if i dont use 720p in monitor settings...

[next bear]

Hi there not really sure what to do with this, was playing fine yesterday but when I removed my old registered device from my google account and logged in with my PC I got this the next day. Unfortunately I don't have any access to the device anymore.

[tender hawk]

just install it on top of the old launcher

[high vale]

doesn't work

[stuck granite]

Does anyone know?

[versed harness]

to join friends do you just need to be in same region eg asia or do you need to be in the same server as well as region like can a mars player play with neptune?

[ember vapor]

I just click the exe I download or do I have something specific to do to install it on top of the old one? (sry, I'm not very good this kind of stuff)

[woeful sparrow]

Does anyone else have stuttering with iPad?

[sleek hemlock]

anyone know how to turn off the motion blur?

[crisp tide]

Guyyyysss the game on pc still crashes on cutscenes and 90% on something got solved¿¿¿¿

[tender hawk]

1. Download the latest Launcher. 2. Disable any Live-Protection Antivirus programs since some update engines are looking sketchy to them. 3. Open the Downloaded Launcher, choose the same path as the game already has and it will work

[winter dune]

Idk in which channel this belongs, but here i go.
So i viewed streams for the twitch drops. I got all drops over the weekend.
Today i wanted to link my account to get the rewards, but ToFs website said "the event is over".
So does it mean because i linked my account too late i cant redeem the drops or is there a workaround to still get them?

[lime jay]

yees for me, the game launches and then the warnings dont show up and its just closes-

[tender hawk]

this worked for me atleast

[ember vapor]

I tried what you said and got this

[balmy robin]

Anyone else got the problem that the launcher doesn't start anymore?
I also disabled antivirus programs (it used to work before).

[hollow forge]

any fixes yet for the 90% loadingscreen bug?

[lime jay]

also after the game clashes on dialogues or cut scenes after that the app doesn't open/ work properly for me-

[hasty tide]

So does the world chat, include everyone in the region only or server only?

[stuck granite]

Got it

[tender hawk]

redownload newest version of the launcher, disable antivirus live protection and go ahead

[languid ingot]

is it just me or is anyone else experiencing massive ping spikes after the update? Like, yesterday everything was fine but today I feel like I'm playing on 500 ping

[lime jay]

any fixes for this issue?

[balmy robin]

Do you know if it's possible to just download the launcher and not uninstall the whole game?
Yesterday I also had the launcher bug (a different one that said permission denied, which I could fix by disabling antivirus).
But I also reinstalled the launcher but it uninstalled everything

[quick cobalt]

Can someone explain why I only got the mount for free as my pre-registration gift in the mail and not the pick a weapon or anything?

[tender hawk]

the launcher installs seperate from the game, so yes thats how i did

[karmic cairn]

May i ask there is button or short cut to swapping the weapon sets? 🤔

[hollow forge]

anyone have a fix for the 90% loadingscreen bug

[scarlet ridge]

hello guys , i just recently dowload the game and want to play in sever Nova with friends but whenever i create my wanderer it keep prevent me to do so

[sharp ivy]

Why i dont have my character when i logging on my phone with google account ? I play on pc and my character is here but not on my phone.

[quick cobalt]

Weapons tab, underneath your character, there should be a tiny icon with an anime face on it that lets you switch sets, yes

[balmy robin]

Thank you, Yuna. It worked. 🙂

[proper zealot]

yea me too

[tender hawk]

;3

[hollow forge]

how to fix the 90% loadingscreen bug

[hushed holly]

How to change language guys

[crisp hatch]

how many hours until server reset in NA?

[sick lynx]

Its quits everytime i log in

[karmic cairn]

Yes i know how to set i just would like to know there is key button like Shift+1 swapp the no1 weapons like a key combination or short cut for not need to open the menu.

[hollow forge]

how to fix the 90% loadingscreen bug

[scarlet ridge]

seem like there is no fix for this problem ?

[ebon jacinth]

anyone know how to fix this?

[radiant seal]

can someone help game is flickering i uninstalled it too and reinstalled still the same.. everything is set to low

[hushed holly]

Guys How to change language?

[azure yoke]

server is full, try other server

[hasty tide]

#gameplay-help message if mobile check img

[proper zealot]

asu

[clever pine]

has twitch drops given already in asia?

[scarlet ridge]

But then i cant play with my friend, no ?

[hasty tide]

#technical-help message A - Try first
#technical-help message B Exception error

[proper zealot]

guess either bruteforcing it or try again later

[fleet sorrel]

will my asus laptop be fried if i play tof

[ebon jacinth]

tysm

[hasty tide]

#game-announcements message read this

[random mist]

someone know what the error code 0xc0000005 means (windows event manager)

[proper zealot]

it depends on the specs tho

[tender hawk]

please tell me your specs or the laptop model, i also play on laptop

[woeful shore]

hello can someone help me? i cant play becuase my TOF is black only

[rare merlin]

is there anyway to play in full screen windowed mode right now?

[fleet sorrel]

how to tell specs

@tender hawk er idk asus zenbook 14 core i7 10th gen

[radiant cipher]

I redowloaded the launcher again today and it fixed

[woeful shore]

so redownload the launcher only?

[fleet sorrel]

it can run val genshin roblox diablo online pretty easily though but dont know if the same for tof

[tender hawk]

that should be fine

[radiant cipher]

yeah, don't fear. You don't have re-install the game

[silent pagoda]

Any fix for the bsod problem yet?

[scarlet ridge]

and then somehow reading it , i can finally get in . Tks friend & tks dev team

[fleet sorrel]

ight time to download then

phone couldnt download like genshin impact so relying on laptop

[proper zealot]

guess it'll be fine, just try it out first.

[radiant seal]

please help

[woeful nymph]

Does anyone have a fix for game crashes during cutscenes?

[fleet sorrel]

whats the tower of fantasy download link?

[hasty tide]

try this see if this helps #technical-help message

[viral elk]

hey wanderer, have you receive your twitch drop ? i complete all the drops but i've nothing in game :/

[jaunty canopy]

Anyone else not able to open the game? Like you launch it but then just crashes and just appears back at the “launch” thing?

[gloomy pond]

hi everytime i close tof my pc freezes and then crashes. does anyone have a fix? :))

[ebon pond]

This one fixed it for me
#technical-help message

[mellow cape]

how do i fix this?

[dusty fox]

If you get this error for linking twitch and you just joined FOR TWITCH DROP REWARDS: If you pressed claim too early before servers went live all you have to do is go to the drops page, press “manage your connections”, scroll down and disconnect tof. Then go back to the drops page and reconnect your account. It will ask for your user and server. If you however just joined it might take 24 hours for the website to reflect your account on the page. Make sure you click claim item on twitch drop page otherwise you won’t see any rewards. If it doesn’t work after 24 hours then contact support in game or by email; they will send you a automated FAQ email you must reply to the email if you still need assistance. If your server is not on the list that’s because TOF is continuing to roll out new servers and hasn’t updated their website yet; you must wait until they do usually 24 hours after the server goes live. Delivery can take 24 hours as well.

[viral elk]

i launch the game now and no problem for me

[pulsar lagoon]

it worked fine for me, its just i dont want to lose my progress because of queue thing, is this queue forever?

[hasty tide]

#technical-help message A - Try first
#technical-help message B Exception error
Try this see if helps

[potent wedge]

How to fix this

[crude current]

can you buy with google play gift card on phone?

[glossy jacinth]

Everytime i transmit the game crashes anyone faced similar issue ?

[tender hawk]

yes.

[fleet sorrel]

is asia pacific for singapore?

[hasty tide]

try asking it in #gameplay-help

[potent wedge]

I cant see anything

[smoky jackal]

Every time I try and launch the game on my PC I just get a black rectangle on my screen

[light salmon]

Some french Can help me ?

[tender hawk]

transmit creates a huge CPU load, try to avoid it on low end devices

[hasty tide]

did you try to restart the phone so as does it meat the req.?

[clear rock]

singapore is southeast asia. jpn hawaii aussie is asia pacifc

[hasty tide]

Will they add PayPal for purchasing in the future? 2 of my debit cards didn't work. 1 Payroll account while the other is a savings account.

[crude current]

it actually does? alot of people been trolling me lately

[potent wedge]

I did already

[wind moss]

Can anyone tell me how I active this

[fleet sorrel]

i got this only

[smoky jackal]

This is what it looks like

[tender hawk]

was it always like that or is this a new issue

[potent wedge]

Its been there for 4 days now and I can restart it again if you want brb i guess

[sullen galleon]

asia pacific = all asia

[clear rock]

that's just for profile. you can choose whayever server you want when choose on the starting page

[fleet sorrel]

oh ok

[surreal marten]

How do i log in to my tof account on ios?? I use my google account to to do it and it was fine on pc

[viral elk]

i complete drop 3 day ago, a go to try your solution thanks !

[sharp ivy]

Why the google account is not link?????
Where is my caracter ??????

[hasty tide]

@tender hawk did they still not fix that google account link / log in

[fleet sorrel]

dam theres even more to download after ?

[crude current]

google play gioft xards actually works for purchases in tower of fantasy?

[smoky jackal]

First time?

[potent wedge]

Finished restarting

[hasty tide]

update seems to me

[viral elk]

lmao i can't log in again because the event is over, let's go contact support :/

[fleet sorrel]

yeah other den genshin and val 1st time

[tender hawk]

not on all devices i guess

[potent wedge]

I cant play the game properly i wasted 4 days already

[proper zealot]

22gb total

[hasty tide]

i see .. they slacking on that

[crude current]

does google play cards work for purchases in tower of fantasy?

[fleet sorrel]

jesus

[clear rock]

yes

[livid urchin]

Game keeps crashinnng randomly ahaha ( Mobile/iOS )

[tender hawk]

they SHOULD work if any Google Linkups work on your device

[potent wedge]

Even the text is bugging out
Image from yesterday

[knotty iris]

help, i cant go here cause i dont have space rift unlocked

[stiff dragon]

my game just a little bit laggy, is there anything i should do to make it smoother other game setting?

[tender hawk]

just run. lol

[potent wedge]

I can't see anything or read anything properly due to the glitches

[zinc timber]

Login Status Exception. Exiting the game.

what do I do?

[clear rock]

try to lower resolution. if that doesn't work try a better connection.

[proper zealot]

u should play on ssd imo, and yeah with better specs then will give u better gaming experience

[undone cobalt]

why i can't claim the thematic reward

[river vector]

Hi guys, do you know why my ingame chat is gone? No whispers, crew chat or even world

[tender hawk]

Nope, early gamerelease problems, the fps is now even switching from update to update

[clear rock]

clixk the arrow you minimozed it on screen

[stiff dragon]

what's imo?

[undone cobalt]

when i tried to claim it the page became this

[knotty iris]

run where ?

[potent wedge]

Can my game problem be fixed it even follows me when creating a new character

[proper zealot]

*in my opinion

[lime kestrel]

hello, is the in-game chat totally blank for everyone?

[tender hawk]

the location you have to go

[wide slate]

did you have a free nitro before ?

[timid lynx]

I want to save a preset but any time I click "share" it doesn't allow the option. Is there any way to save a preset after the initial tutorial character creation+cutscene?

[clear rock]

@stiff dragon Is that you woof woof?

[willow heath]

anyone found a fix for the 90% stuck loading?

[stiff dragon]

got it tnx, ill see what i can alone till maybe they do something about it

[spring pike]

Are they not going to fix the 90% loading crash?

[undone cobalt]

nope , i already click the claim button but not redeem it right away because i forgot my paypall account yesterday and today i want to claim it but it redirect the page to that

[wide slate]

ah in that case idk how to help you bro

[knotty iris]

i need to go back on island with space rift, but i cant because first time go go i dont unlocked this space rift....

[stiff dragon]

i am playing on ssd thu, anyway tnx for trying to help

[lime kestrel]

😐 I just want to call ppl to do a bosss, but my chat is invisible or something

[royal vapor]

Is the game under maintenance or smth

[zinc timber]

Any idea what this is about?

[potent shore]

can anyone help me if i wanted to change to another drive i want to use my ssd

[proper zealot]

then guess it's your specs is lacking

[polar sail]

Same problem can't fix this

[stiff dragon]

idk the woof woof joke, no baddy did that before, do we know each other? im not really familiar with your name

[tender hawk]

You dont need that Specfic one,just one at the island

[livid urchin]

I have, is a new phone too so it doesn’t add up ( probably from playing continuously but i play Genshin n it has never crashed )

[paper nacelle]

processor : Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz 1.19 GHz
RAM : 4 gb
country india
any way i could play Tof by changing settings or anything?
(since right now be it my mobile or pc my game just keeps closing it keeps showing server connection failed .)

[river vector]

same, had to kill 1st boss solo for 10-15min, and im proud i did it

[polar sail]

Helps us pls

[stiff dragon]

maybe, thu i play games mmo or like genshin very smoothly soo i guess its bugs since its still early game? idk but you got a point

[tender hawk]

that looks just like a too low end PC for the Game, i dont think so.

[zinc timber]

Force close your launcher and login again

[paper nacelle]

so i log in try to get the starting rewards and wait for a better pc?

[hasty tide]

#technical-help message

[knotty iris]

how?? there is only one space rift on this platform

[tender hawk]

Try to Restart your Pc, if that doesnt work you have to reinstall the launcher

[hasty tide]

Discord nitro link not working i cant claim nitro

[polar sail]

I'll try ty

[proper zealot]

well the requirement for this game is not high tho, then maybe because of bad game optimizations. since i do get crazy stuttering too

[tender hawk]

I cant tell you exactly as i just noticed you are ahead of m stor progress, maybe this is all the story you can play yet

[tender hawk]

The formal requirements are just as other games but i can definately tell there is a hell of a work of optimizing to be done and it could be way worse then it is right now

[crimson citrus]

Hii! I can't play the game because everything closes, it starts but as soon as I start a dialogue it closes.

[dusky forum]

can't download the game even after today's update i tried to run it as administrator but still didn't worked

[rustic cloud]

nope this dowloanding still working like sh*t afther all reset... when normal i have nice dowloading now have 30kbs

[knotty iris]

na bc i already go on this platform, and I thought the rift would activate itself as we landed on it, but no. And now I’m blocked, sad

[hasty tide]

The ToF launcher is just black for me?

[tender hawk]

Please look at your DMs

[hasty tide]

#faq message

[proper zealot]

true

[gritty berry]

Same for me

[split python]

if you didn't realise this just has been fixed with v1.0.6 just now bro, i changed my apperance just now 😄

[river vector]

@tender hawkdo you have any info on blank chat?

[slim fog]

I just updated the game and this keeps happening now, any fix?

[hasty tide]

check in pins on this

[tiny arrow]

is there a shadow queue ? because me and my friend started queuing at the same time with the same numbers of person and he just went in while i only advanced a thousand

[oak timber]

why i fight 2 ppl in pvp

[fluid timber]

d00d, where you are right now ain't even 10% of the whole game .__.
I'm just suggesting a solution better than more time getting wasted banging head to wall trying to find a solution instead of you getting to enjoy the game already
Thing is, not a single member of our guild encountered your problem so it's potentially a rare case and looking at ToF's customer support, I doubt you'll be getting official help anytime soon

[tender hawk]

This is an weird occurrence, for some it happens for some not

[cunning bolt]

Can anyone recommend an emulator for tof? I tried bluestacks and ld but they werent compatible

[river vector]

@tender hawkthank you, hope they fix it soon

[lime kestrel]

I even restarted the game, still have no chat

[narrow frost]

Hey, i need support in game help

[supple stump]

it's more common than you think, and also I think you replied to the wrong person anyway cause after looking at the thing you linked before was for reinstalling the game for login problems which was not my problem lol

[crimson citrus]

I can't play the game because everything closes, it starts but as soon as I start a dialogue it closes. i play with a phone

[analog grotto]

im getting micro stutter. especially while im running. any way to get the game smoother?

[little isle]

instead of having fun on the game, I'm having stressed man they need to fix the southeast asia server ASAP -Southeast asia Phantasia

[untold sparrow]

nope

[narrow frost]

¿Where can roport it? I lost my character...

[hasty tide]

[e-mail]

[red elk]

Anybody has a solutoin for keybinding ?

[drowsy hazel]

Does ur game crash at the watchers fight? Because if it does I have the same problem

[hasty tide]

Hello...may i ask why am i can't type in the chat?

[crimson citrus]

Closes in dialogue with an npc in the story.

[tender hawk]

yep. the file VersionService.exe is also detected by Antivirus so if you encounter updating problems disable it

[hasty tide]

I just received "please use quick chat instend" -_-

@tender hawk #technical-help message was this a antivirus issue ... curious how to counter it

[tender hawk]

saw alot mobile players toda with no chat, on PC atleast for me it works

[untold sparrow]

nothing apart from waiting for hotta to fix it

[narrow frost]

¿Can i write in spanish?

[hasty tide]

Possibly not a bug but more of a technical problem i guess?

[little gyro]

Does anyone have the same issue opening the game?

Basically yesterday when I opened the launcher it had a small update, after which it opened the game, which disappeared and deleted the launcher from my desktop. Since I couldn't find the launcher exe file in tof files I tried reinstalling the whole game and after 20+ attempts (bcs it for some reason wasn't installing the launcher properly most of the time) it worked and i could play.

Sadly today the same thing happened and I wonder if someone had the same problem, if there is a launcher exe file hidden somewhere and I don't have to reinstall the whole game again?

[hasty tide]

#gameplay-help #exploration-help

dono just go for it @narrow frost

[lime kestrel]

I am on PC tho

[prime citrus]

Why can't join?

[hasty tide]

I can't download tof i already downloaded up until 40% of it, but then my internet was poor and the download stopped, and the download starts at 3% , not continuing from where i left off and when I try again it's the same

[tender hawk]

it was some weird location bug, fixed by putting the installer on the desktop and launch it from there

[eternal bison]

I opened the game and asked for a system update after I opened the launcher and put it to update the screen was flashing eventually turning black and now the launcher doesn't even open

[lime kestrel]

your teammate does not fit the requirements

[hasty tide]

I see good to know

[marble talon]

hey, since this morning I had a launcher issue, reinstalled the whole game, and now when I launch the game, it just shows a black screen and eventually crashes. Any solution?

[foggy summit]

when i try to log in it says unregistered username/my account doesnt exist?????

[prime citrus]

It's me .. What are the requirements?

[lime lily]

I have the same problem, can't open the launcher, and if it opens, it is only a black window 😦

[tender hawk]

could be a server / region based problem because of high player caps

[lime kestrel]

uhhh, I dunno realley I got in by chance so I don't know what are those

[flint stump]

You can take this conversation to #932909006765293578

[eternal bison]

here, the launcher doesn't even open, only the game icon is in hidden icons

[tough garden]

When will they fix the 90% loading screen?

[hasty tide]

I see...

[left flame]

it's literally unplayable on ipad. it crashes like every 10 minutes

[elfin osprey]

yeah the game stays black and then crashes when I try opening it.. ANyone know why?

[little isle]

when they gonna fix this issue? I wanna grind so bad, but i just can't i keep getting disconnected even tho my ping is literally green my winrate on pvp is so goddamn low because of this sh4t

-southeast asia, Phantasia server, Android

[foggy summit]

why does it say my account doesnt exist when i try to log in??

[light venture]

Anyone got a fix for this yet?

I already did the following:

1. Reinstall
2. Restart
3. Run as admin
4. Copy an already fully downloaded game

[red elk]

Is it normal that I can't use my weapon skill ?

[little gyro]

My launcher disappeared, what to do?

[austere cargo]

with or without cooldown?

[tender hawk]

@hasty tide you know how to fix the blackscreen?

[torn field]

how to know my ping in game

[rain jackal]

ah is there a place in the game to adjust my fps?

[elfin osprey]

imma try to see if a system diagnosis on the game works

[hasty tide]

there were several proposals but le my see what I can find

[hazy cobalt]

try logout your account and log-in again ,, its work for me

[tepid prawn]

Best channel for issues regarding purchases is here?

[strange lance]

We will never know

[honest egret]

So still having launcher issues where I hit launch and the launcher just opens again without starting the game. Anyone still having this issue?

I've noticed in one video where u make a UserGame.ini in the appdata folder, that person had a Engine.ini file that I didn't have. Is that engine.ini file made when one boots up the game the 1st time or is it supposed to be there from the get go?

[flint stump]

[e-mail]

[red elk]

no cooldown, just here and presing the key but nothing happend, I had to dc during the tutorial to change shortcut cause 1 above the letter does not work

[gloomy grove]

Why is my game freezing now. I get non stop 120fps at 1440p max settings

[tender hawk]

join my DMs i will fix it with you

[torn field]

pvp is literally unplayable since its lagging too much

[real raptor]

Do we know if the inability to send messages has been addressed yet?

[drifting atlas]

Can anyone tell me how to purchase the ssr relic pack?

[hasty tide]

@tender hawk discord nitro link not working for me

[tepid prawn]

What is the standard reply time please?

[tender hawk]

it has not been addressed yet, still this issue is only happening on high load servers right now

[flint stump]

I'm not part of the customer support, I wouldn't know, but probably pretty long, considering they are getting thousands of mails everyday

[wind moss]

How do u redeem code

[high wedge]

hello i play on a samsung ultrawide monitor (3840x1080) the game supports this format but the FOV (field of view) is really not good. 😄 is there a possibility to adjust the FOV? in the config files or something?

[real raptor]

Damn, alright, thank you for the information, still though, I'm able to send a message in the world chat so long as I link my world location at the end. It's something at least

[paper notch]

@tender hawk fyi > launching from the installer fixed the black screen issue for me this morning

[tepid prawn]

Ah that's not great for me then, I will try another question I guess, first time purchases for tanium is supposed to be double correct? however I only got the standard. Does the rest come via mail or is it supposed to be instant?

[austere cargo]

they really need to fix the crashing problem

[untold sparrow]

they need to fix everything

[tender hawk]

Yes sometimes that fixed the problem but some are not fixed yet, there is also a problem with antvirus and firewall right now

[sterile canyon]

How do I make more than one preset

[shut cobalt]

I need help. so i play on a windows PC and when i download the game if i click the icon that appears on my desktop it'll open the launcher. but once i have it fully downloaded and i exit out. i can't open the game from the icon anymore. any suggestions on what to do?

[tender hawk]

I would say reach out for email support and just wait for a reply then

[flint stump]

You get the shown amount of Tanium and then the same amount of Dark Crystals you purchased Tanium for. So for example you bought 6480 Tanium, you get 6480 Dark Crystals as a bonus

[pliant rose]

Hello! Please do DM me if you have any questions! I want to help you but this slow mode is inconvenient! I'm from Requiem, Alintheus EU's #1 Crew

[stone shard]

To those who have blue screen problem disable windows security real-time protection only after done playing tof you can enable it back

[tepid prawn]

Ah now I see, I misread that! thanks for clearing that up

[stone shard]

It work for me now i don't have blue screen problem anymore

[fluid timber]

welp join up with them if they're that common and find a solution together
At least, the few hours I spent here earlier I've seen no one else facing the same problem as you

[potent wedge]

Yep still happening even with a phone restart brb imma go do errands

[stone shard]

last pic look like naruto in kurama mode

[slate gale]

so uuh question i cant update my game it keeps failing to update how do i fix it?

[hasty tide]

my phone restarted becos of tof :D

[tender hawk]

join my DMs to fix the issue

[smoky jackal]

Every time I try to open the launcher I get a black rectangle, wtf

[desert condor]

em hello when i want to join to server that i played before i can see that text but when i joined some other server it worked normally DD:
I played before on "Lyramiel" and "Magia Przygoda Aida" (both on Europe) and for test I joined "Moon" (Asia-Pacific) and it worked. Is there some problem with Europe servers?

[honest egret]

Anyone able to DM me the Engine.ini file in their appdata. I don't have that file for whatever reason and I'm hoping that'll fix my launcher issue not launching the game

[sage vault]

do i need to update my tablet to play since it just keeps crashing

[hasty tide]

You can just repair the game and/or reinstall the launcher(Not the game)

[tender hawk]

please join my DMs for fixing

[unkempt holly]

check your antivirus, one of game related files was moved to "quarantine", i added it as an exception and it launched just now again normally

[honest egret]

@hasty tide I've already tried the repair and reinstalling (offical launcher file of course) and still doesn't work.

[wind solstice]

Hi guys quick question did anyone counter a problem where you can't chat and the game say "Unable to Enter chat message please use quick chat instead" ????

[lone sage]

help when i try to text on the chat it says i have to talk on the quick chat, how do i do that?

[reef coyote]

i just downloaded the game on my mobile device and its not working

[hasty tide]

If a file is missing Repair should know about it and fix it, if not, I don't know what else can be happening...sorry

Hello, I currently have a problem that doesn't allow me to see the keys in the interface and doesn't let me change into one of the weapons

[sage vault]

same but mine keeps crashing after playing 3-5 mins

[smoky jackal]

It isn't my antivirus

[desert condor]

okay thank u

[wooden merlin]

why my game keep saying "login status exception"?

[opaque shard]

Can anyone help me?

[unkempt holly]

oh i dont think i can help then 😦 it worked for me

[reef coyote]

on google play it says that my mobile is compatible with the game

[honest egret]

@hasty tide which is why I'm askin' if anyone can lend me their copy of the engine.ini file. I just wanna try to see if that'll work. If not then I'll just wait when they actually fix the issue.

[hasty tide]

You can Restart your PC and it should work, if not, try to reinstall the launcher (Not the game), also try Relogin it could work

[shut cobalt]

Can i get help with this plz?

[desert condor]

my friend has that problem and she just exit the game and open it again idk if it would help you but maybe try?

[pine fulcrum]

Is the Event banner bugged? I went through all 80 pulls, hit pity, I've gone through another 60 pulls, and I still have yet to see a single SSR besides the guaranteed pity, much less Nemesis herself.

[wooden merlin]

am SEA

[kind leaf]

my game just crashed and now i wanted to play again but my game glitched and now i have to start over

[hasty tide]

@harsh tiger Login exception is a known issue and it is solved by restarting PC or reinstalling launcher, most people solved it

[inland pond]

can anyone help?? I try to download TOF but all it says is Disk Format not supported

[sage vault]

restart pc dont open anything but launcher it worked for me and close those things in hidden icons

[vernal citrus]

thankss

[restive dust]

can someone help me ? at every update of the systeme i have this message error, and i have to re download the entire game to play....

[weary surge]

How do I stop the game from crashing on my iPad Pro 2020, I’ve even lowered the graphics and made sure my iPad is cool at all times also I’ve deleted and reinstalled multiple times and I get about 10 mins of gameplay before it crashes what do I do

[opaque shard]

I'm also SEA

[hasty tide]

A known issue that has no solution as of now is Black Screen launcher, some people solved it by Restarting PC but mostly this didn't work so I don't have solutions for that

[sage vault]

click repair game file in launcher below the launch button

[honest egret]

Can someone lend me their copy of the engine.ini file in the appdata folder?

[restive dust]

ty hellowo

[wooden grotto]

Does anyone know if there is controller support? 😮

[kind leaf]

there is i think

[reef coyote]

i need help, im on a mobile device and it keeps being in this, it doesnt load more...

[tender hawk]

there is. but you need an XBOX controller, PS4 controller dont get detected, but ou can fix it with DS4Windows

[hasty tide]

@honest egret Out of curiosity I did a quick search in my files of ToF (Appdata and installed) and there is no engine.ini in my files afaik

@reef coyote Look for pinned messages in this chat, bottom

[marble talon]

I have this file, but my game doesn't go beyond a black screen when I launch it..

[reef coyote]

ty

[potent wedge]

Will the Graphics and Text Glitches be fixed

[wooden grotto]

@kind leaf thank you both. Do you know if PS5 controllers work as well or same problem as PS4 controller atm?

[eternal bison]

I installed it on the phone again but it stays at 90% and after a while it goes back to the home screen and the second time it went back to the game page on the play store

[honest egret]

@hasty tide huh, well shucks. And you're able to play the game right now?

[tender hawk]

its not dependent on the Controller, its the Dualshockl software on it

[hasty tide]

I have no problems running the game, not a single one.

[spring void]

so, why does the siumlacra flash red 24/7?

[inland pond]

can anyone please tell me how to change disk path

[potent wedge]

The current game is barely playable for me

[hasty tide]

#technical-help message

[real pasture]

hey folks! Im on pc and my client has been stuck in update hell for awhile now any ideas on how to fix?

[honest egret]

ah ok, well thanks for checking. Oh and just outta curiosity, what video card u got?

[wild field]

?

[tender hawk]

If anyone need fixes or Help tell me. fixed all problems so far for everyone at my DMs

[reef coyote]

thanksss ❤

[hasty tide]

You can do it before install it, just choose the location there must be a button somewhere

[wooden grotto]

Wonderful, thank you very very much for your help ❤️

[potent wedge]

Graphic and Text Bugs

[hasty tide]

is not a guarantee that it will fox it but worth a try

[nova patrol]

anyone know how to fix this ?

[reef coyote]

im going to erase some apps and try again

[real pasture]

man this place is fkin useless

[tender hawk]

If this issue doesnt get s fixed with a reinstall there is nothing to do about it besides waiting for an update

[honest egret]

@tender hawk I need help, I click launch and the launcher just opens up again. I can't even boot the game up.

[potent wedge]

Restarted my phone twice but it still happens

[inland pond]

i changed it to Disk C but when i go to download and check settings its at Disk D when i try to install it says "disk format not supported"

[zinc lotus]

Yo the clothes look kinda blurry, yknow how to fix that?

[marble talon]

do you have a fix for a black screen when launching the game followed by a crash a minute later? tried everything I could think of

[tender hawk]

texture quality is dependent on our settings

[hasty tide]

i had this same problem earlier, i just reloaded the game and it fixed

[soft fable]

When I launch the game on the PC, a couple of seconds pass and the game process simply disappears from the task manager

[potent wedge]

I'll try a reinstall i guess

[zinc lotus]

It's still blurry at extreme texture so ig need to reinstall

[slate jay]

Hii my tof is crashing how to fix this? i playing it in pc windows 11

[tender hawk]

yep please send me a DMs for fixing

[hasty tide]

@inland pond That's strange, if you did right and select the correct disk path it should be installed there, if it is changing I don't have a solution for that, it's very unique xD, try asking others or contacting Tof support by email!

[elfin osprey]

My game keeps crashing

[weary surge]

Same

[hazy wind]

what do i do if it keeps saying this?? i have storage space btw

[rose juniper]

your storage is full

[tender hawk]

You can just move the Whole Tower of Fantasy folder to another Disk, no problem there

[weary surge]

@tender hawk what do I do , my game keeps crashing on iOS

[hazy wind]

how big is the update bc i have literally over 7 gb free

[coarse pollen]

guys, how to log out my account? I can't find the button

[rose juniper]

is anyone had this problem before , im trying to lunch it twice but still it appears like this

[viral pelican]

check your phone spec im #gameplay-help pins

[fathom wedge]

Libera server NA

[inland pond]

i tried it but when i open the app its still on disk D

[trail thicket]

usally the button supposed to be in the settings but i actually dont have one on my tablet but i have it on my pc so very weird

[weary surge]

I play on a 2020 iPad Pro with a A12x I think

[mossy bone]

stuck

[slate gale]

does anyone know where i can get the download link for tower of fantasy i cant seem to enter the official site where you can download it

[hasty tide]

Move the whole folder which is a "installed" program to a new location? well it could work but I don't think it's good to move these installed apps manually, if they were portable yes, but that's not the case, anyway...

@fathom wedge Restart PC or Reinstall launcher (Not the game) or Relogin

[fathom wedge]

thanks

[weary surge]

Why is this game so problematic??

[soft fable]

@tender hawk When I launch the game on the PC, a couple of seconds pass and the game process simply disappears from the task manager

[slate gale]

yeah same thing happened to me

[tender hawk]

there is nothing to do on Mobile devices, you have to wait for a fix update

[hasty tide]

Well, I also want to know that, the problem is that the game is +8 months old (CN version) and...

[weary surge]

Yeah I’m just gonna stop playing since the experience soo far has been less than enjoyable

[candid token]

helppp

[rose juniper]

the same prob

[lusty crown]

My game crash a lot, is there a solution ?

[stone elbow]

is credit card the only payment method available? 💳

[tender hawk]

@rose juniper send me a DM @inland pond i need to investigate that @mossy bone DM me @candid token DM me

[hasty tide]

@candid token Sorry but you are now part of the Black screen launcher's club, No fix AFAIK but some people here like @tender hawk maybe have a solution for you!

[weary surge]

I don’t get how this game made a global release in that state

[bright fern]

Can someone tell me what to do in this situation?

[slate gale]

is the official ToF site working for any of you?

[hasty tide]

Restart PC or Reinstall Launcher (Not the game) or Relogin

[restive dust]

no solution for this ?

[wooden grotto]

@tender hawk do you know if it works with a Nintendo Pro Controller too, or currently just Xbox?

[wise mason]

help

[gritty berry]

Logout of the launcher and login

[neat marsh]

yo i need help rq so basically i cant see the keybinds etc aanymore which are normally here, how do I turn them back on?

[lusty crown]

return to the client disconnect and reconnect (don't close the client), it work for me

[hasty tide]

Restart PC or Reinstall Launcher (Not the game) or Relogin

[mossy bone]

press f1

[lusty crown]

the game crash a lot while playing, any solution ?

[stable aspen]

hey! umm idk but I don’t have the milestones reward page but my alt acc has it- so I’m kinda confused now is it just me?

[umbral dome]

if i change my nickname, can it be used again later? if yes how long i must wait to use it again?

[tall hound]

I also had this on my phone and I have over 40 gb of space so I gave up and went to pc

[hasty tide]

F1

[glad cosmos]

PC or mobile?

[lusty crown]

PC

[wise mason]

thanks its work

[weary surge]

I’m still so confused as in how a game that existed for months before this with a lot of potential could be released globally it’s sooo many bugs , this game is buggier than in no kuni and that was a disaster like I do not understand at all like the majority of people literally cannot play the game or play the game and hardly enjoy it

[hasty tide]

Glad it worked, have fun!

[stoic marsh]

Does anyone have an idea why I'm getting disconnected by the game within the next 5 minutes of the upon entering the server? this just happened just today? and I can't even pvp. I got disconnected in PVP arena mid fight. very frustrating.

[slate gale]

question is there any other site to download the installer or is it only from the official site and steam/Epic Store

[glad cosmos]

Can I see your PC specs, follow the guide

Press Windows key + R, type dxdiag, then screenshot the System and Display pages

[hard vapor]

my game keep crashing right after I click to ''launch'' what should I do? I tried redownload the game, restarting my pc and fixing launcher..

[brittle elm]

me too

[hasty tide]

Only official site, if you get it elsewhere it might be a virus, so be careful

[weary surge]

I’m sorry right but HOW is anyone gonna play this on android if it still crashes and overheats a iPad Pro

[amber moon]

Still dont see a chat massages? I read they fix that by making chat in slow mode..... Or i did something wrong?

[glad cosmos]

It will be available soon in Steam, not sure for Epic Games

[hard vapor]

how suprising lol

[slate gale]

wwelp rip cant even get in to the official site can someone check if the official ssite is even working?

[subtle wharf]

Hi guys what do i do in here i already checked my network stuff and everytime i try and update the client this pops up

[hasty tide]

@slate gale It's working perfectly

[robust dagger]

Hello, I've been experiencing micro stutters and fps drops while playing and I have no idea why, tweaking the settings and restarting the game numerous times didn't work, same for clearing the cache, does anyone have a solution to this issue? It's seriously ruining my game experience

[tall hound]

When I try to go to the site it redirects to the app on my phone, which is having issues and not working, so not sure about the website

[slate gale]

YEAH i had that same exact message

[brittle elm]

i can log in via iphone but not via pc

[hard vapor]

same :/

[amber moon]

Other regions chat is working fine or the same thing? Anyone?

[quiet sonnet]

I just want to ask what should I do bc tof is not opening when I click launch on pc

[subtle wharf]

So has there been any fix or do the devs just ignore/delete this stuff like they did with the messages on reddit

[lusty crown]

@glad cosmos (sry it's in french)

[hazy wind]

yeahh that's so annoying 💀💀

[hasty tide]

Well you can try Nvidia control panel (Or AMD equivalent), I don't think there are more options if you already tried all...

[robust dagger]

I'm on android

[true smelt]

ingame:
log out and then back in = FIX

[subtle wharf]

Im gonna go with ignoring

[amber moon]

@true smelt Is chat working on other regions?

[hasty tide]

Oh so do you think your phone is capable of running the game smooth? I play Genshin on mobile sometimes and there is always small lag problems and i have a high end phone

[tall hound]

Anyone else constantly getting stuck on 90% loading into the game? I get up to 90, then it redirects back to the region selector and then it is just the same loop

[true smelt]

yea

[thick wigeon]

yea

[versed parcel]

eu astora chat doesnt work for 2 days....

[robust dagger]

I think so? I have 12gb ram and snapdragon 870, unless the game needs higher requirements I'm not sure what's wrong.. unless tof is just badly optimized

[amber moon]

@versed parcel @true smelt Same

[tall hound]

I got up to 99%, then it switched to a different background and started loading from 0 again 😂

[tired bear]

guys my store is not working when i wanan purchase something. it just shows a white screen. help pls

[thick wigeon]

yea me too when im 99 a black screen appears then crashes

[hasty tide]

@robust dagger Also this game is far from being optimised so it can just be a game problem, if you can get along with it keep playing, if not, just leave or try elsewhere...

I didn't tried in phone buy in my PC the game eats my PC

hello when i start the game it gets stuck on black screen

[brittle elm]

games crashes before ending the loading screen any solvings?

[pale flax]

my game randomly crashed and now keeps crashing when i try to load in, any idea what i can do/ where resources to help me are?

[hexed solar]

Are scenic points bugged? I just interacted with one and it didn't give me the point

[tall hound]

It was working perfectly fine an hour ago, but I switched to gi to do my dailies 😂😂 now it won’t let me in

[robust dagger]

Ig I'll just deal with it and wait until the next update, it's the first heavy game that causes me troubles until now

[unborn bay]

same here i decided to uninstall and im installing the game again to see if it helps

[thick wigeon]

for me it always crashes i played just twice bcz of that..

[vale elm]

How to claim the nitro on phone?

[true smelt]

Try this https://rentry.co/fixtof

[coral raven]

is there a way i can purchase from india?

[hasty tide]

Yeah you can still play it, there are people who can't play the game at all xD

[quaint finch]

i am trying to play with a friend but we cannot see each other even though we're on the same server and in the same channel.. can anyone help me pleaseee?

[glad cosmos]

There should be a Display page, screenshot that page

[tall hound]

So now I exited but I am still hearing the music and wind and all that, but legit nothing is open 😂 I think my game is broken

[unborn bay]

add your friend to a team maybe

[thick wigeon]

HELP SAME WHEN I HEAR THESE SOUNDS I HAVE BIG HOPES THAT I GOT IN

[spark grove]

why's the launcher just a black box

[tall hound]

Dudeee I was like are you serious I exited as soon as I got in? 😂 so now I restarted my computer and I’m hoping this will work

[neon juniper]

ever since the update, can't stay for like 2 minutes in the server till im unable to connect ;/

[quaint finch]

i already added them but i still cannot see them :(

[thick wigeon]

i re downloaded the game so many times..

[ripe river]

i would like some help 😦

[spark grove]

yooooooooooooo same

[edgy grove]

man i finally downloaded and when launched it said gmsedx.dll file not found, then checked my game files to find out a lot of files missing to restarted again. 6 hours to download again

[native silo]

After I updated my game I can't lauch it anymore, It opens and then closes

[floral jolt]

Did anyone find a way to fix the black screen error? Please help
It's been 4h since I'm trying to make my game work

[tired bear]

i cant load the store. can someone help

[neon juniper]

already restarted pc. router, fixed client, and reinstalled the entire pc package from the website. Still the same for atleast 8 hours this day already f

[tall hound]

I didn’t finish the install when I was loading it 2 days ago and I’m like dude do I have to sit here for another 10 hours 😂 so I just watched marvel movies till it finished and I loaded it up to make sure it all worked before I went to bed

[arctic dust]

fwi for people having problems check your antivirus... mine AVG was blocking a file from installing from the launcher

[ripe river]

SAME but not same file tho

[native silo]

I'm having the same problem here

[hasty tide]

pff help mee

[floral jolt]

Does anyone have this issue

[ionic burrow]

Why is the map not opening ish?

[prime otter]

HOW DO I LOGG OFF MY ACC

[grim vessel]

I also need some help, every time I tried to launch tower of fantasy, it would just have a black screen and crash

[unborn ibex]

Why is it so laggy on mobile •́ ‿ ,•̀
I can run any other games just fine tho so why•́ ‿ ,•̀

[brittle elm]

doesnt works for me, i did my ruins dungeon and after solving it i got an instant shut down, no crash notes no blackscreen, it works on my mobile phone but not on my computer

[thick wigeon]

same here

[unborn bay]

yes same here

[ripe river]

same

[edgy grove]

click three line icon on the top of the launcher

[floral jolt]

Same :' (

[hasty tide]

i am experiencing the same

[native silo]

same 😭

[tall hound]

Question for everyone in this chat, is there anyone who’s actually in the game not having any connection issues or anything similar?

[prime otter]

Where

[neon juniper]

there actually are, it's really weird why some of us have this issue ;/

[hasty tide]

I don't have any connection issues, any issues at all besides in-game bugs

[floral jolt]

Does anyone have any clues how to stop the black screen issue?

[unborn ibex]

Any help for lags on mobile 😩

[edgy grove]

scroll up (beside ur name)

[lunar cape]

Only issue I have, is that it's been 72 Hours since claiming twitch drops, but still recieved nothing. Everything else is fine

[slender epoch]

guys is there any way to force launcher to actually close completly when you click on X instead of minimizing to taskbar?

[torpid marlin]

i cant start a star gate, is this a bug or is there a requirement

[hasty tide]

????

[prime otter]

It wont let me

[unborn bay]

I HAD THE SAME ISSUE I moved it to quarantine and after that my game stopped working

[hasty tide]

@hasty tide You need to whitelist Tof, it is known that Avast and other antivirus block the game or part of it

[torpid marlin]

you need to go to their website after claiming it from twitch dm me if you need more help

[inner kestrel]

I can't play ToF for some reason

[hasty tide]

we are waiting in vain, tons of people came with the black screen problem, but the admins don't give a fuck

[wind coyote]

everytime i click launch game it crashes so i cant get on the game can someone help pls

[native silo]

I hope they give black cubes as compensation lol

[true smelt]

Whitelist the document

[tall hound]

Ok because I kept crashing earlier (even in the tutorial I crashed and had to do it multiple times), but after like 5 times of crashing it worked until that first big bridge fight scene where you get to use a bow and that machine gun thing, and since then I can’t go back in to the game.
I keep loading up to 90%, then it flashes black and goes to a new loading screen then exits to the region selector, and I have this same loop no matter what I do

[inland pond]

cries my download keeps going in Disk D even tho i downloaded it in Disk C 😭

[hasty tide]

lollll 😄

[keen falcon]

if u got black screen launcher issues just turn off or make exeption from your anti viruses to ToF (especially for avast)

[ripe river]

Anyone? help?

[hasty tide]

what did u do to fix it?

[thick wigeon]

no. I WANT AN UNICORN

[floral jolt]

Same boi same

[wind coyote]

i cant launch the game every time i click it it just doesnt launch the game

[native silo]

but I don't even have one mine is expired

[spark grove]

literally 1984

[hasty tide]

Admins are not in this channel, this is maintained by the community @hasty tide And yeah they don't do anything xD, Black screen problem is a big issue afaik, you can try to contact them by email, they answer fast (I think) but they maybe don't help you at all Xd at least try

[neon juniper]

Yup same issue i'm having since the new update came out this morning, version 1.06 ToF

[hasty tide]

my English is bad. I'm from turkey

[ripe river]

i dont have anti virus my pc old ass

[tall hound]

WAIT omg I got in what I bet it’s gonna crash soon

[floral jolt]

I absolutely don't know how to do this, can u send screenshots where to find exception or create them-?

[inner kestrel]

urgh

[prime otter]

How do I log off

[thick wigeon]

HOW. i want to play too..

[spark grove]

its a reference to a book

[wind coyote]

can literally anyone help😭 the game literally just wont launch

[tribal sparrow]

Hey, just came back from work, is the import bug been fixed?

[tall hound]

I restarted my computer 3 separate times and just kept trying, I didn’t try anything different

[inner kestrel]

I keep having the launch and not play issue

[ripe river]

its gonna turn black and THEN only THEN will it crash

[fallow surge]

I have the same issue too

[mint sorrel]

guys what about eu astora chat? seems it still doesnt work :(

[lilac matrix]

i'm guessing i'm not the only one with this problem after the update

[spark grove]

I WANT TO GAMBLE

[crisp folio]

i was having the same issue but then i learned that moving my camera too fast can cause my game to crash so just be careful with what ur looking at and loading :)

[red fjord]

Hi guys, from yesterday, every-time i try to join a "guild / clan", the game let me join some random and not the one i've select. (Same for the 2 button). Someone know why? 😮

[native silo]

YEAH it would be even better

[lunar cape]

Yeah I did that, that's why I emailed them. Even after doing all the steps, it's been 72 hours and nothing.

[tender hawk]

Everyone with Update Problems or Blackscreen launcher please DM me for a fix

[keen falcon]

open your quarantine on your antivirus - mark on them - on three dots click restore/restore and add exeption

[fallow surge]

It's always crashs and I can only play this game by my android

[true smelt]

HAve you tried to run as administrator?

[floral jolt]

Thanks!

[hasty tide]

yes?

[lilac matrix]

i tried reinstalling the game, it worked for a little while, but after turning off pc, the next update got me black screen launcher again. please if anyone knows the solution.

or is this it for me, do i have to drop the game now

[uneven sedge]

is anyone here from iran?sometimes it says "server connection failed." and refuses to connect.is this a problem at my end or is it from the server?

[river scarab]

Go to the settings of the antivirus and find Exceptions or the quarantine
AV basically thought the game was a virus and quarantined it like a good doggo

[prime otter]

WHY DID MY DATA GET RESET

[latent fossil]

Is anyone running into a problem where you cant stream the game in discord?

[hasty tide]

y'all sure this isn't the CCP trying to get my information by using Waifu's to bait me?

[sharp kite]

when i try to download the launcher it closes itself after i click download and nothing happens then

[unborn bay]

idk how to do that to turn it off XDD

[keen falcon]

did it work?

[odd olive]

I can’t login the game with mobile data?

[wind coyote]

guys i literally cant launch the game every time i click it nothing happens can someone help im going insane 😭

[prime otter]

WAS I SUPPOSED TO SAVE OR SOMETHING

[hasty tide]

Sadly your problem is quite common, AFAIK there is no current solution, some people restarted PC and it worked but mostly it didn't, try contact Tof team by email!

[crisp folio]

right click and run as administrator :) the same thing happened to me a lot

[dry kettle]

the game crash when i open pls help me

[hasty tide]

this is my 3rd virus warning from this game today, first it was when I tried logging in using email then it was when I launched the game after update and now this

[uneven sedge]

no,however check if you are playing on the same server as before.saves are server based.also dont type in all caps

[brittle elm]

game repairing helped me

[floral jolt]

What is an exception btw? And how do we add it?

[wind coyote]

did that, same thing, ill dm you whats happening if thats alr

[ripe river]

my pc tells me i need a file named ''MiniDumpWriteDump'' WHA- cuz its like the start place thats what it said

[alpine sphinx]

Does redownload the whole game data fixes the early 2000s textures despite set to extreme issue

[dry kettle]

the game crash when i open pls help me

[crisp folio]

yeah :) ill try and help as much as i can

[lilac matrix]

i've tried a lot of things already, restarting and reinstalling, updating drivers i'm so tired of this i've been trying to find a fix the entire day

[neon juniper]

v p n just fixed my problem with being disconnected every 2 minutes of logging in the server :pepepray

[keen falcon]

what anti virus are u using?

[flint stratus]

My skill button "1" or jetpack "2" doesnt work? Ive repaired and reinstalled my client, changed to qwerty and tried to change the keybind (which wasnt possible) do you guys have any idea how to fix this? (also sent an e-mail to support a few days ago but waiting for a reply)

[hasty tide]

Heya... how can I change my email address?

lmao its been almost 3-4 days and the game still crashes

[dry kettle]

the game crash when i open pls help me

[unborn bay]

i deleted earlier the tbs browser file and now i tried to put it back to make it an exception but it says that they cannot put it back

[lilac matrix]

try looking for the mini icon in your taskbar for tower of fantasy, double click that and if a black launcher pops up, then welcome to the club of not working TOF launchers

[hasty tide]

Yeah you can just stop looking for a fix, I know some people who tried also everything and didn't work, I'm sorry I can't help you with this...

[cerulean karma]

ummm, help

[dry kettle]

the game crash when i open pls help me

[spark grove]

At least Genshin Impact works

[keen falcon]

i reinstalled the game and it works fine

[ebon jacinth]

first, try to restart ur pc

[honest brook]

Everytime i start the game it keeps doing black screen someone know how to fix?

[lilac matrix]

thanks, i hope they find a way to fix this issue, welp, back to genshin i guess

[hasty tide]

Restart PC or Reinstall Launcher (Not the game) or Relogin

[ivory veldt]

help what do i do when the game doesnt launch even whne i press launch?

[true smelt]

Log out and then log back in

[stone spruce]

whenever i try to launch the game its just a black window what do i do

[dry kettle]

the game crash when i open pls help me

[ebon jacinth]

Still cant send any messages to the in game chat, anyone know about this issue?

[floral jolt]

I've never put any, not that I remember, how do I check?

[uneven sedge]

its a common issue,no one knows how to fix it.so...yea...

[plush prawn]

samae i got disconnection issue evwn tho my network is fast

[tawdry linden]

do these work even with different weapon and matrices?

[ripe river]

try uninstalling then install

[odd olive]

Pain I wanted to farm while in school

[rancid magnet]

i cant login the game now. it was fine before. help

[lilac matrix]

the tower of fantasy, where you fantasize about playing but can't actually play coz of launcher bugs and issues

[wind coyote]

im literally stuck in a loop the game crashes as soon as i click launch

[alpine sphinx]

does anyone knows that this might fix the game?

[rapid atlas]

does anyone have a probelm with there twitch drops until now ? i 've reclaimed them and it said i have got it but i didnt recieve any in game mail

[elfin osprey]

With this new update my fps is so terrible. I had good fps last night and now with the new update it is just terrible.

[honest brook]

Anyone know how to fix black window when i start the game?

[hollow stream]

I have same problem, i try restart pc, i try restart launcher and it still appear

[river scarab]

Have you already made it an exception?

[odd olive]

YouTube comment: this game has no bugs at launch best game 2022
Discord: thousands of player countering problems xd

[sturdy cloak]

Same problem here

[edgy grove]

fr

[dry kettle]

i get a black screen really can't be fixed?

[slate mist]

Hello. If u get an SSR before 30 pulls, will u get 2nd one on 30th?

[tender hawk]

just disable realtime protection

[hasty tide]

no because it's kinda sus since it was 3 diffferent warnings from 3 different reasons (not the same file or whatever)

[west root]

i got no bug at launch and i play without problems

[lilac matrix]

i guess this is good bye to TOF for me until they get their shit together. good luck with your issues guys i hope they get resolved

[trim meadow]

yeah I'm getting the same login issue, and i've restarted the launcher, and switched my internet connection as it lost itself for a few minutes during play

[uneven sedge]

no i think an SSR is just guaranteed in your first 30

[wicked geyser]

i’m on mobile and i keep getting disconnected from server

[river scarab]

this is how i did it because it kept deleting my launcher. restore and add exception

[vale marsh]

Make the game an exception in your anti virus and run it as administrator. This is what fixed it for me.

[tender hawk]

For everyone needing to fix Launcher Blackscreens or Update errors in any form, send me a DM

[pliant wind]

who should i get from the ssr box? i got king, samir and crow

[slate mist]

So it's not fixed. Thanks

[plush prawn]

same im in pc tho but i switch in my mobile the same happen

[odd olive]

Same

[hasty tide]

where did that bottom IDP Generic from Jul 24 come from?

[dry kettle]

i get a black screen really can't be fixed?

[uneven sedge]

not fixed?was it a bug?lmao

[shell tulip]

I can’t get past the tutorial every time I try to play the game. It keeps disconnecting me after the tutorial and when I try to play on another server it continues to do the same thing. Idk if this is an ios problem, but a lot people have been going through the same thing with no fix.

[river scarab]

"Gunner, heat, pc!"

[vale marsh]

Do you mean the launcher?

[red fjord]

Hi guys, from yesterday, every-time i try to join a "guild / clan", the game let me join some random and not the one i've select. (Same for the 2 button). Someone know why? 😮

[dry kettle]

no the game