#technical-help
1 messages · Page 16 of 1
Hm yeah. I cant play the game at all this just totally sucks cuz im hyperfixating but I cant even play
i hope i won't get banned 😦 @strange lance
nope but someone also lost their progress today so you're not alone
My game RESETED after 1.0.6 i can no longer play with my account and resume my progress
not yet but i found some funny solution to chat, <your chat> + current location
i emailed support so hope they get back to me. but damn if this problem isn't fixed i guess i will have to leave the game
And not to mention mobile isnt out on android google play store so I cant even play till then.
sounds like you're on the wrong server
i think they added the anticheat software or some makes us cant start anymore
How do i fix rapid screen tearing?
lol i found that solution too. but still btw try check this i got an answer.
#exploration-help message
it's out it just your phone can't handle it or something with your android version. Try downloading it on taptap app (it's a chinese application downloader like google play)
I have it on my samsung? Are you sure it isnt there?
Taptap?
i am on the same server
Oke but don't spam into technical thx
i never got an answer to my question, but i don’t know if my textures bugged out or if this is a feature of the game??
I have it on my Samsung in Google play
thats ur gpu dying actually
sorry. its just i am stressed out as i been playing a lot on the game just to lose all of my progress on the game. i hope you can understand.
Samsung Gang
It doesnt show up for me when i search. And when it dirwctly opens from google it gives me this
I have enough space too
?????????????? WHAT
World chat is down on EU ?
Please help
Lol, it says to you that it's not working on your device
ok im in after reinstalling the game good luck folks
restart your computer it work for me
I noticed that whenever I’m home, my servers all work. But every time I leave home and get to work, the servers I have once played in stop working.
Does anyone know what this is about?
Yeah ik but it doesnt explain why or if its the version or not
There is no fix rn to most technical issues the game is a burning dumpster fire rn just wait out a fix
so who here lost all their progress? like you never created a character?
Thank you! I'll give it a go <3
Im confused because this didnt happen the first few days i played the game.
anyone know why there are some tar pits that don’t have black/gold nucleus inside them? i melted away the tar and there was just nothing inside; still displayes an exploration point on the map, switching channels/restarting hasn’t fixed it
doesnt work for me
It's most likely your android. PlayStore only restricts Android Versions
omg. My launcher fixed
Thats weird... and unfortunate. Do you think they might be able to update it to my version someday?
I sincerely thank you for telling me this. My game works now. I appreciate your help :D
I hope my game doesn't crash anymore tho lol
I lost the whole account
also happened to me!
Wtf. I was sure I deleted my game yesterday, and it now reappeared.
anyone know how to fix this?
Spam random shit and hope it goes away
yw, atleast its working for you 😭
did you reroll, use temporary e-mail account?
i tried opening the program but it will do nothing
im just gonna pray atp because my gpu cost me a lot 😭😭🙏
My phone is different so it don't show on my Android 11
It’s a game problem not pc so no worries about that
crap i dont have enough space for my phone, but thank you i might try this
If you choose a NA server can you play with other NA servers?
I think you have the ability to change 1 time a week
does anyone know how to share screen for TOF im trying to show my friends but when i do try it either shown discord over the top or just does the launcher
oh my god thank you for telling me that
i installed the game on my pc but when i try to open it it says do you want this app to make changes to your device and when i say yes it just does nothing
My second question is if you can transfer the data from another region to a NA region I made the mistake of choosing eden 3 days ago
i cannot enter the game this msg pops up every single time
i tried reinstalling the game didnt work
i installed the game on my pc but when i try to open it it says do you want this app to make changes to your device and when i say yes it just does nothing
why is the game playing in only 1/4th of the screen
pls help
Taptap unfortunately doesnt have it available
Reboot your pc entirely might fix the problem
help i've trying to download the game for 3 days, and it keeps demanding me to redownload the entire game even though the folder is 22gb
I don’t see why you couldn’t, most if not all mmos with servers allow it but don’t take my word for it
try looking for alternative like taptap im sure you can find it or jusk look for it's apk but i doubt it will work on your phone that smooth.
How???
I guess i could try that thank u
i installed the game on my pc but when i try to open it it says do you want this app to make changes to your device and when i say yes it just does nothing
hi, i played the game yesterday but today the launcher dosent load if i open it twice it shows me a black launcher sized window, how to proceed??
is there any chance we can save the screen setting? it keep reverting to default resolution each time i close the game
Does anyone know how to share screen for TOF, im trying to show my friends but when i do try it either shown discord over the top or just does the launcher. my friends can stream the game fine but my discord is over the top of it when i try 😦
How long does it take for a server to clear up a little space?
guys, i purchased the 20$ pass pack which include the 10$ one but i never received the reward for the 10$ pack, is it a know bug ?
Stream your entire screen then
i installed the game on my pc but when i try to open it it says do you want this app to make changes to your device and when i say yes it just does nothing
Does anyone have a fix for constant PC crashing when playing
try making it windowed and share aplication, then again switch to fullscreen
it worked fine last night
i installed the game on my pc but when i try to open it it says do you want this app to make changes to your device and when i say yes it just does nothing
-
This is technical
-
Just read again and find out there is no reward for the 1st pass just for buying it
TOF keeps crashing on me
is there a way to change your tof email
nothing is working discord is just stuck on top of the screen in general
Yes as it does for all the other ones u will need to wait
i will check it thanks
what does 'login status exception, exiting the game!' mean?? D:
Hey, since the update stock the installation at 100% and nothing happens anymore.
My PC can meet all the minimum requirements and I've also done a complete reinstall before.
Any ideas?
Every single time i do a pull and the gacha animation plays my game crashes
anyone know how to fix this??
i installed the game on my pc but when i try to open it it says do you want this app to make changes to your device and when i say yes it just does nothing
how do i fix this?
Q) No items received after purchasing?
We currently observed two possible reasons for this issue: (1) Unstable Internet connection, we recommend you wait shortly before receiving the items; (2) Failed to send the items to the account due to certain system limitations, which only happens when purchasing supplies and packs. Our colleagues are checking every single case and will send out the items manually. This is our top priority at the moment and asks for your patience.
Q) When I try to download the game, the screen is textless.
A) The above problem may be caused by your phone's remaining space is insufficient to load the corresponding error message, please confirm whether your phone's remaining space meets the official recommended requirements, if not, please try to free up the space to ensure the necessary resources to download.
Q) After I install the game and launch it, it starts downloading game resources. What should I do if it shows an error message or not enough space while downloading resources.
A) Please check whether the remaining space of your phone meets the recommended configuration requirements, if not, you can try to solve the problem by cleaning up the phone space.
Q) When downloading game resources, it stops at 100%.
A) Unfortunately, your phone might not meet the recommended system requirements. This problem may be due to the low performance of your phone, please first confirm whether your phone configuration is in line with the official recommendations. If your phone meets the requirements, please wait 2 ~ 3 minutes the first time you encounter it, if the problem still exists please try to exit the game and re-enter.
Q) What should I do when ‘insufficient space’ ‘unable to update’ or other error messages prompt after I enter the game?
A) The above problem may be caused by your phone's remaining space is insufficient to load the corresponding error message, please confirm whether your phone's remaining space meets the official recommended requirements, if not, please try to free up the space to ensure the necessary resources to download. If you encounter any error message after launch the game and before login, we recommend checking whether the remaining space of your phone is sufficient.
UPDATE: players with sufficient storage still experience difficulty downloading the update.
Q) When clicking the ‘Window’ pre-download button, it's unresponsive.
A) Please try a different browser than Chrome, we recommend using Edge for PC launcher download if you have difficulty downloading it. Also make sure you disable adblock.
Q) Why does it show two different languages on my screen?
A) Please change your system language to one of the eight languages we support, and re-enter the game.
Q) I selected a region/country during registration, can I change it later if I change my mind?
A) The region you select during registration does not affect selecting servers in the later stage, if you wish to change your region please reach out to our customer service.
Q) What should I do if my antivirus software stops launching?
A) (If it’s Norton Antivirus) Please recover TenioTPF.dll from Norton quarantine files and then try to launch the game.
Official Tower of Fantasy FAQ: Click Here
can one please help me with this problem when I open topup page I get this white screen and nothing changes even after pressing reload
folder is 22gb but the launcher doesn't recognize it and keep starting over
i installed the game on my pc but when i try to open it it says do you want this app to make changes to your device and when i say yes it just does nothing
did you try running it as admin and repairs with no antivirus just in case?
i think anitvirus is blocking it
is there no hotta's technician here? it's just white roles answering questions
Does any one here have a top up issue?
Yes indeed this is not support this is just technical help if u want support of the devs contact them
thank you
did anyone get free nitro
the game plays in only 1/4th of the screen, i even restarted and it still does it
ight man, i've been trying to download the game for 3 days, guess i'll just uninstall it
what do i do
try the solution in 📌 'ns tho still a 50/50
repair game?
Why Do I Have To Sign In Everytime I Launch The Game
It's Annoying
It's Even More So Annoying Cause I Have To Readjust My Custom Keyboard Settings
I top up and I was credited by my bank but did not receive the crystal. What can I do? It seems their customer support is non-existent at all. 😦
how
Has anyone else already solved the launcher problem with the antivirus? I didn't do anything but now I re-downloaded the launcher and it works normally
there is a icon to click auto sign in under pass
yes, but it stock ....
Is there any fix for the Blackscreen/Frozen game directly after launching?
yeahh and once you enable anitvirus it will get stuck again, i am stuck here !!!
There Was A "Stay Signed In"
Option But Checking It Doesn't Works Anyways
Or Are You Referring To Something Else?
is there a way to change your email
nah that one odd it does not work le my try as well to log in as I have that clicked
I did not disable anything, now I tried to download it to see if I could and now I can
seems like the one i posted got flooded so i will post again, how do i fix this?
hmm worked for me auto logged in tho now a update
I still havent received any of my twitch drops, does anyone have this problem?
U can only try the typical:
- Reinstall
- Antivirus
Then Which Option Were Ya Referring To?
I also restarted the pc to see if doing that the problem returned, but it is still normal and the download continues
dm me?
Has anyone been able to take the survey under the rewards tab? All that happens for me is choosing my language and then i get a white screen with "Login Failed" written in chinese
in the client
I have the problem when the game is not responding and when restart or shut down pc i have blue screen
every time after or b4 i play the game
how to change install directory ?
That's my problem too
ahh so im not the only have this problem..
Not going to lie, I'm kinda disappointed ToF now... After recent update they said "every crash bug, not launching etc. has been fixed" which is just not true because the same crash bug that doesn't allow me to play at all since day one is still there and hasn't been dealt with at all. Any thoughts on what I can do?
thankss
thats mostly coz of low specs
nah, I played saturday with 3 hours and the next day crashes like this... seems wierd
i5 9400f
H310MPH
GTX 1050Ti
16GB ram ddr4 2133hmz
Windows 11
hope it helps
how can I make my pc and mobile use the same account? Because I bound my account to my gmail and fb both in pc and mobile but they still have different account?
looks fine for this game tbh. try rapairing the game or updating windows. and install/repair those redistributables.
yeah same though but same problem
how does one repair the game?
I cant even open the launcher right now lmao

Is there a way to undo the 30 day account deletion?
the repait option is greyed out though
anyone find the solution for the black screen issue?
is elypium EU down?
hey guys, am new here. i just downloaded the game and wanted to play together with my friend in the same server. but the server says "Wanderers Creation Limit Reached". is that mean i cannot create new character there?
stuck in that screen, how to get out of it? :D
Edit: Fixed it myself, closed the game per task manager and opened it again. After doing that you can continue playing :)
What antivirus do you have installed?
Uhh so I just updated the game to v1.06 and now I am getting this error
thats was cuz I hovered the mouse over at that time
I had the same error, but if you retry you may enter
no, mine's greyed out and I can't click it
alright then, guess i have to try many more times
wasent their supposed to be mantience ?
SAO vibes emm relaunch?
i've been relaunching it for 11 times since yesterday
After loading into server selection screen glitches and buggy sounds are played before crashing
Gays, may I kindly ask.. which server I'll choose for PHILIPPINES? I mean, where the most people from philippines are in? do we have a server poll for this?
Now im trying to repair the game, hopefully it will fix the dpc_watchdog_violation
Yes so the launcher problem can be fixed like this-
- download another installer for pc
- install only the launcher again in the same place as before
- just open the laucher and repair the game
works like magic
I still haven't received any of my twitch drops. Does anyone else have this problem? I've been trying to ask but I'm not sure where to and no one has been replying :/
The loading screen it takes too long
did anybody got CPU Usage 100% when run game ?
my pc very high spec.
yeah sometimes coz of bottlenecks
what cpu?
Cannot login through mobile platform at all and Apple ID refuses to connect. But tried it with other games works perfect.
the first day I had the same problem (I only had windows defender) then I installed avast and the blue screen did not come back
ryzen 7 3750H
someone else is with the blue screen problem in the game after startup?
that's very sufficient, no way in hell it's a bottleneck
Avast? FeelsWierdMan... I don't wanna install an AV 😫
tell me if it working
i dont know why its just happen 2 3 days
mine don't even reached 100% but stuttering like crazy. guess i have to play it on ssd instead of hdd
i played on ssd
why is the chat not working? I can't even write
complain it through email, that's the only way for the developer to notice it
windows defender has problems with the game, installing another antivirus disables windows defender and the blue screen does not return
no replys or reply something that i tried
😤 ok now I need to choose an AV but not Avast I had bad experience with Avast
I fear like I'm a bit too late for this event 😭
it works with any antivirus, avast I said it as an example
what does the login exception status error mean
Hello. I've heard there were additional servers added to logon to to help reduce the queue times though do they offer the server transfer too? I don't want to start over 😅
ToF has fixed the lobby bug with the new update thank you so much ToF!
well i will try this one every time i play tof i will disables windows after i done with it i open back
Hi does anyone having memory leak issue? is there any advise to fix it?
Where can i go to get the twitch drops fixed? I never got them but they were connected and redeemed on twitch
If they are in your friendlist you can just add them
If you having trouble with it
Dm me i will send a video explaining it
And sorry for late reply
For anyone who experiences constant disconnects in instanced areas, using a virtual private network can help. I think there is an issue with using Google or Cloudflare DNS servers. If your router is configured to go through them and you are experience abnormally high disconnects, try changing them or using a virtual private network
Edit: Just to verify, I have tried playing on an iPad from a different network with no disconnects. This further confirms that there must be an issue with using a Cloudflare or Google DNS, possibly others.
So for anyone disconnecting repeatedly, look into your DNS settings on your router and try changing them to something else. Hope this helps. This has caused a lot of frustration over the past few days.
Where can I contact the tof team, I have suggestion. Can they create a POLL for which server has the most people in country most?
For example;
FANTASIA:
PHILIPPINES -70%
KOREA -30%
CHINA -16%
THAILAND -8%
INDONESIA -4%
Cool but when will the game fix it?
Half of my friends can't play with me 🥲
Are they going to increase capacity on an existing server... like when Server X "Wander capacity is full"... is that forever?
the fuck
try asking your local community which server they are in, these data usually is undisclosed or they disclose it in anniversaries
let me know if it was solved, literally I had the same problem and that's how it was solved
how to change crew name?
how do i download the installer, the website has been loading for a long time now
i think this is their anticheat software
umm... why does my game keep crashing after I choose a server? I'm choosing a yellow server
Is the game under maintenance now? Getting the Login status exception error
what do i do my update is stucked on 1%
same here and i have good wifi
Log out of your account and login again
anyone else getting this when they try to update?
Why does it say login status exception, exit the game?
The game kept crashing out of nowhere omg!!!!
thats happened to me to, i uninstalled the game and tried to reinstall it but i cant cuz the website is just on buffering for almost an hour now
Hi, my country is not in the list when creating an account what am I supposed to do ? Choose a random country or what ?
same im tryna do pvp but i cant even do a loading screen without crashing the game like wth i lost 1 match just cuz i crashed and cant get back in
Anyone getting IDP.generic in your antivirus when launching the game?
the servers are so laggy today i am seeing that reconnecting message every 3 minutes
sure i will tell you if it working
Ikr!
my game wont update💀
even on my phone the game isnt updating
Anyone Else not Able to Buy stuff from the Store Cause i keep getting the same error over and over everytime i try
Pls my launcher black screen
need help, after updating my freaking launcher is black, restarted pc and everything still just a black screen
Pc crashing throughout the entire day, Mobile kept getting stutter out of nowhere
they need to fix the crashing first the game is so unstable
It's funny I got it fixed today. I re-downloaded the Louncher and it worked
I have no clue why but i know that logging out of your account and logging in again fixes that issue
How do I use this? I already used the code and got the accessory item but idk how to get the nitro from it
Hi I have a problem when I want to install the launcher the game me but this error (sorry for my english i am french )
My screen isnt turning with my mouse? anyone know how to fixz this
oh okok but i am obligated to re-install the game ?
press alt/reconnect mouse
you don't get the nitro,
because you have nitro you get the item
Oh
Thanks for the help!
No. no. Your not obliged to uninstall the game 😄
Just redownload the launcher and launch it. It will consider as if the launcher didn't existed in the first place
ok
I have 1 Huma and 2 Tsubasa? Which one should I pick in the box?
anyone know how to fix this (ive already un-installed then re-installed)
i cant even redownload the game the website is dead ahhh
i have 0.00kbs dowloading and idk what to do with this too xD
how do I make the dialogue text speed faster? it's very slow for me
I can't buy crystals with my google play balance, is that normal?
Guys I need some help
Does anyone have the same problem here? All of my character costimize presets seems missing
I top up and I was credited by my bank but did not receive the crystal. What can I do? It seems their customer support is non-existent at all. 😦
everyone's asking for help but wheres the people thats supposed to help...😭
I downloaded the game but I am always stuck at the loading screen
damn so much bugs for people
can someone help me, i countered login status exception before and i already fix that problem because i redownload and move the game to another directory.
now after around 10 minutes playing my game crashed. how to fix it ;-;
the website where u download tof for pc is still buffering for me, its been an hour now
lol i cant oprn their website for days now
is chat still broken ?
any info about broken world chats? Still broken after today update
holy shit the stutters are killing me, my frametime always looks like someone is having an cardiac arrest
I can
Ok, for the dpc_watchdog_violation issue, I downloaded an AV to disable the windows defender and, just in case, lower graphics to high... it did work because after 15 mins of gamplay it didn't crash. Thanks for the suggestions
any ideas how repeir this?
FINALLY IT LET ME UPDATE
Can You Point Me To It Or Link A Vid?
I Can't Find It
Hi I have a problem when I want to install the launcher the game me but this error (sorry for my english i am french )
Ive been looking for a fix since launch good luck
u dont have problem with download speed? On start i was have 10mbs now coming to max 3kbs xD
most of new fresh game have stutters issue
hi, i have a question, while i updated ToF to version 1.0.6 my antivirus detected it as "IDP.Generic" , why is it like that and what to do?
Ive tried everything that usually works in other games
this one just seem to have an serious case of bad shader compilation method
i can noticed shit popping on mid range
yea i noticed that too, Lets pray for a fix
how to fix the damn update error
step 1: keep pressing the update button if it goes error
step 2: keep swearing until it gets fixed
step 3: threaten the game you will uninstall if swearing is not enough
step 4: pray that the game freakin updates
this is a joke but yes this is what i did until my update problem got fixed on its own
hey, anyone know whats wrong?
All my button prompts vanished yesterday, no idea what i did- any help? persists today
It can be a false positive "However, it is often a generalized file or other component that is not necessarily threatening and the detection is, in many cases, a "false positive"."
This is anyoing rly becouse on start was downloading really fast now 3kbs, this will take 4ever for download and weird thing is this "3kbs" taking all my net power and cant even watch youtube when downloading "3kbs" is on xD
WHY THE HECK???
still getting this problem even i disable my avast antivirus
maybe try restarting your router the website opens with my mobile data but not with my wifi its kinda picky maybe the game works the same
i will try maybe that will helps
why am i not able to log in with my account on the mobile version?
where can i see bounty missions in UI?
Hello, i have installed the launcher on my C drive but would love to install game on my D drive. But seems like the installation path in the download settings wont let me. Cant click to change the path. Wonder do i have to install the game to the same drive as the launcher?
hi guys i have the login status exception can i do something to fix it??
so uh i fixed all my issues for now
Had the same issue, login out then back in fixed it for me
problem solved, just bound to google
even after the 1.0.6 update, when i click on launch, the game icon still just poped up, and close instantly, is there anyway to fix this yet? (aside from reinstalling windows)
Bsod whenever i start the game.... windows system
anyone found a fix to this black screen issue?
Presets not working, especially eyes and thingie on eyes you can put. It's always just generic kinda close to what i made - avatar i'm starting with.
thank you soooo much it worked
Est-ce qu'on pourra intégré les touches 1 (&) 2(é) 3(") 4 (') dans le jeu plus tard? (Clavier français Azerty)
ig try repairing game files
does anyone have an issue of not being able to type in any of the chats in game? it says i must use quick chat
how to uninstall AVG antivirus? i also need to leave a BAD review, and btw, how to solve it?
i've tried all different ways to fix this, reparing gamefiles, restarting pc, reinstalling the game, etc. yet nothing fixed it
Is there anything can be done to fix presets and made them work correctly ?
how to fix?
does anyone have an issue of not being able to type in any of the chats in game? it says i must use quick chat
Hello for some reason i didnt get my twitch drops
me neither rip
it's already over, it was only up to 13'th, it's 15 today
Is there a way to directly contact support?
I have massive account issues
help
do you get your uid later on or something because mine just shows uid:00
They claimed them before the time wa sup I think
how to avoid crashing in tof it’s incredibly frustrating having to suddenly freeze and then the whole game jus kicks me out and i have to open again
Yeah
any clue why the buttons assigned to each weapon disappeared? PC version
u re download it
😭
press F1
Anyone else having their game constantly quitting on you?
❤️ much appreciated
I have something similar, Supposedly there is a text file edit that fixes it but I had no luck so try at your own discretion
so how can i do that?
How to show ping? Im on pc
ok so it seem it likes to crash whenever you fast travel/leave a ruin
whats the min specs requirements?(nvm got it)
uhmmmmm but how can i find and do the text file edit?
what to do??
The Update .exe is not installed with the newest release of the launcher somehow
anyone pls?
💀
what is an SSR Weapons Box? anybody know?
you can try launch the launcher as Admin or double check if you chose the right installation path
help?
i didn't choose installation path.....
I tried to update the game, the Launcher turned black and now it wont start again (it still shows up in the task manager but no window). How do I fix this?
Are you INSTALLING or UPDATING is the question
installing, my antivirus quaruntined it, so i need to redownload(it didnt let me restore it)
Hello guyssss! Has anyone else experienced a bug wherein the game crashes during the wishing animation?
Redownload the newest launcher version from the website
should i choose local disk in the installation path?
Does anyone know where the game file is? I can't find it I want it to add it to my GPU.
you can just use where you have enough disk space
#technical-help message A - Try first
#technical-help message B Exception error
Do I have to uninstall the game or I just download the launcher?
The game doesnt display properly if i dont use 720p in monitor settings...
Hi there not really sure what to do with this, was playing fine yesterday but when I removed my old registered device from my google account and logged in with my PC I got this the next day. Unfortunately I don't have any access to the device anymore.
just install it on top of the old launcher
doesn't work
Does anyone know?
to join friends do you just need to be in same region eg asia or do you need to be in the same server as well as region like can a mars player play with neptune?
I just click the exe I download or do I have something specific to do to install it on top of the old one? (sry, I'm not very good this kind of stuff)
Does anyone else have stuttering with iPad?
anyone know how to turn off the motion blur?
Guyyyysss the game on pc still crashes on cutscenes and 90% on something got solved¿¿¿¿
- Download the latest Launcher. 2. Disable any Live-Protection Antivirus programs since some update engines are looking sketchy to them. 3. Open the Downloaded Launcher, choose the same path as the game already has and it will work
Idk in which channel this belongs, but here i go.
So i viewed streams for the twitch drops. I got all drops over the weekend.
Today i wanted to link my account to get the rewards, but ToFs website said "the event is over".
So does it mean because i linked my account too late i cant redeem the drops or is there a workaround to still get them?
yees for me, the game launches and then the warnings dont show up and its just closes-
this worked for me atleast
I tried what you said and got this
Anyone else got the problem that the launcher doesn't start anymore?
I also disabled antivirus programs (it used to work before).
any fixes yet for the 90% loadingscreen bug?
also after the game clashes on dialogues or cut scenes after that the app doesn't open/ work properly for me-
So does the world chat, include everyone in the region only or server only?
Got it
redownload newest version of the launcher, disable antivirus live protection and go ahead
is it just me or is anyone else experiencing massive ping spikes after the update? Like, yesterday everything was fine but today I feel like I'm playing on 500 ping
any fixes for this issue?
Do you know if it's possible to just download the launcher and not uninstall the whole game?
Yesterday I also had the launcher bug (a different one that said permission denied, which I could fix by disabling antivirus).
But I also reinstalled the launcher but it uninstalled everything
Can someone explain why I only got the mount for free as my pre-registration gift in the mail and not the pick a weapon or anything?
the launcher installs seperate from the game, so yes thats how i did
May i ask there is button or short cut to swapping the weapon sets? 🤔
anyone have a fix for the 90% loadingscreen bug
hello guys , i just recently dowload the game and want to play in sever Nova with friends but whenever i create my wanderer it keep prevent me to do so
Why i dont have my character when i logging on my phone with google account ? I play on pc and my character is here but not on my phone.
Weapons tab, underneath your character, there should be a tiny icon with an anime face on it that lets you switch sets, yes
Thank you, Yuna. It worked. 🙂
yea me too
;3
how to fix the 90% loadingscreen bug
How to change language guys
how many hours until server reset in NA?
Its quits everytime i log in
Yes i know how to set i just would like to know there is key button like Shift+1 swapp the no1 weapons like a key combination or short cut for not need to open the menu.
how to fix the 90% loadingscreen bug
seem like there is no fix for this problem ?
anyone know how to fix this?
can someone help game is flickering i uninstalled it too and reinstalled still the same.. everything is set to low
Guys How to change language?
server is full, try other server
#gameplay-help message if mobile check img
asu
has twitch drops given already in asia?
But then i cant play with my friend, no ?
#technical-help message A - Try first
#technical-help message B Exception error
guess either bruteforcing it or try again later
will my asus laptop be fried if i play tof
tysm
#game-announcements message read this 
someone know what the error code 0xc0000005 means (windows event manager)
it depends on the specs tho
please tell me your specs or the laptop model, i also play on laptop
hello can someone help me? i cant play becuase my TOF is black only
is there anyway to play in full screen windowed mode right now?
how to tell specs
@tender hawk er idk asus zenbook 14 core i7 10th gen
I redowloaded the launcher again today and it fixed
so redownload the launcher only?
it can run val genshin roblox diablo online pretty easily though but dont know if the same for tof
that should be fine
yeah, don't fear. You don't have re-install the game
Any fix for the bsod problem yet?
and then somehow reading it , i can finally get in . Tks friend & tks dev team
ight time to download then
phone couldnt download like genshin impact so relying on laptop
guess it'll be fine, just try it out first.
please help
Does anyone have a fix for game crashes during cutscenes?
whats the tower of fantasy download link?
try this see if this helps #technical-help message
hey wanderer, have you receive your twitch drop ? i complete all the drops but i've nothing in game :/
Anyone else not able to open the game? Like you launch it but then just crashes and just appears back at the “launch” thing?
hi everytime i close tof my pc freezes and then crashes. does anyone have a fix? :))
This one fixed it for me
#technical-help message
how do i fix this?
If you get this error for linking twitch and you just joined FOR TWITCH DROP REWARDS: If you pressed claim too early before servers went live all you have to do is go to the drops page, press “manage your connections”, scroll down and disconnect tof. Then go back to the drops page and reconnect your account. It will ask for your user and server. If you however just joined it might take 24 hours for the website to reflect your account on the page. Make sure you click claim item on twitch drop page otherwise you won’t see any rewards. If it doesn’t work after 24 hours then contact support in game or by email; they will send you a automated FAQ email you must reply to the email if you still need assistance. If your server is not on the list that’s because TOF is continuing to roll out new servers and hasn’t updated their website yet; you must wait until they do usually 24 hours after the server goes live. Delivery can take 24 hours as well.
i launch the game now and no problem for me
it worked fine for me, its just i dont want to lose my progress because of queue thing, is this queue forever?
#technical-help message A - Try first
#technical-help message B Exception error
Try this see if helps
How to fix this 
can you buy with google play gift card on phone?
Everytime i transmit the game crashes anyone faced similar issue ?
yes.
is asia pacific for singapore?
try asking it in #gameplay-help
I cant see anything

Every time I try and launch the game on my PC I just get a black rectangle on my screen
Some french Can help me ?
transmit creates a huge CPU load, try to avoid it on low end devices
did you try to restart the phone so as does it meat the req.?
singapore is southeast asia. jpn hawaii aussie is asia pacifc
Will they add PayPal for purchasing in the future? 2 of my debit cards didn't work. 1 Payroll account while the other is a savings account.
it actually does? alot of people been trolling me lately
I did already 
Can anyone tell me how I active this
i got this only
This is what it looks like
was it always like that or is this a new issue
Its been there for 4 days now and I can restart it again if you want brb i guess

asia pacific = all asia
that's just for profile. you can choose whayever server you want when choose on the starting page
oh ok
How do i log in to my tof account on ios?? I use my google account to to do it and it was fine on pc
i complete drop 3 day ago, a go to try your solution thanks !
Why the google account is not link?????
Where is my caracter ??????
@tender hawk did they still not fix that google account link / log in 
dam theres even more to download after ?
google play gioft xards actually works for purchases in tower of fantasy?
First time?
Finished restarting
update seems to me
lmao i can't log in again because the event is over, let's go contact support :/
yeah other den genshin and val 1st time
not on all devices i guess
I cant play the game properly i wasted 4 days already

22gb total
i see .. they slacking on that 
does google play cards work for purchases in tower of fantasy?
jesus
Game keeps crashinnng randomly ahaha ( Mobile/iOS )
they SHOULD work if any Google Linkups work on your device
Even the text is bugging out
Image from yesterday
help, i cant go here cause i dont have space rift unlocked
my game just a little bit laggy, is there anything i should do to make it smoother other game setting?
just run. lol
I can't see anything or read anything properly due to the glitches

Login Status Exception. Exiting the game.
what do I do?
try to lower resolution. if that doesn't work try a better connection.
u should play on ssd imo, and yeah with better specs then will give u better gaming experience
why i can't claim the thematic reward
Hi guys, do you know why my ingame chat is gone? No whispers, crew chat or even world
Nope, early gamerelease problems, the fps is now even switching from update to update
clixk the arrow you minimozed it on screen
what's imo?
when i tried to claim it the page became this
run where ? 
Can my game problem be fixed it even follows me when creating a new character

*in my opinion
hello, is the in-game chat totally blank for everyone?
the location you have to go
did you have a free nitro before ?
I want to save a preset but any time I click "share" it doesn't allow the option. Is there any way to save a preset after the initial tutorial character creation+cutscene?
@stiff dragon Is that you woof woof?
anyone found a fix for the 90% stuck loading?
got it tnx, ill see what i can alone till maybe they do something about it
Are they not going to fix the 90% loading crash?
nope , i already click the claim button but not redeem it right away because i forgot my paypall account yesterday and today i want to claim it but it redirect the page to that
ah in that case idk how to help you bro
i need to go back on island with space rift, but i cant because first time go go i dont unlocked this space rift....
i am playing on ssd thu, anyway tnx for trying to help
😐 I just want to call ppl to do a bosss, but my chat is invisible or something
Is the game under maintenance or smth
Any idea what this is about?
can anyone help me if i wanted to change to another drive i want to use my ssd
then guess it's your specs is lacking
Same problem can't fix this
idk the woof woof joke, no baddy did that before, do we know each other? im not really familiar with your name
You dont need that Specfic one,just one at the island
I have, is a new phone too so it doesn’t add up ( probably from playing continuously but i play Genshin n it has never crashed )
processor : Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz 1.19 GHz
RAM : 4 gb
country india
any way i could play Tof by changing settings or anything?
(since right now be it my mobile or pc my game just keeps closing it keeps showing server connection failed .)
same, had to kill 1st boss solo for 10-15min, and im proud i did it
Helps us pls
maybe, thu i play games mmo or like genshin very smoothly soo i guess its bugs since its still early game? idk but you got a point
that looks just like a too low end PC for the Game, i dont think so.
Force close your launcher and login again
so i log in try to get the starting rewards and wait for a better pc?
how?? there is only one space rift on this platform
Try to Restart your Pc, if that doesnt work you have to reinstall the launcher
Discord nitro link not working i cant claim nitro
I'll try ty
well the requirement for this game is not high tho, then maybe because of bad game optimizations. since i do get crazy stuttering too
I cant tell you exactly as i just noticed you are ahead of m stor progress, maybe this is all the story you can play yet
The formal requirements are just as other games but i can definately tell there is a hell of a work of optimizing to be done and it could be way worse then it is right now
Hii! I can't play the game because everything closes, it starts but as soon as I start a dialogue it closes.
can't download the game even after today's update i tried to run it as administrator but still didn't worked
nope this dowloanding still working like sh*t afther all reset... when normal i have nice dowloading now have 30kbs
na bc i already go on this platform, and I thought the rift would activate itself as we landed on it, but no. And now I’m blocked, sad
The ToF launcher is just black for me?
Please look at your DMs
true
Same for me
if you didn't realise this just has been fixed with v1.0.6 just now bro, i changed my apperance just now 😄
@tender hawkdo you have any info on blank chat?
I just updated the game and this keeps happening now, any fix?
check in pins on this
is there a shadow queue ? because me and my friend started queuing at the same time with the same numbers of person and he just went in while i only advanced a thousand
why i fight 2 ppl in pvp
d00d, where you are right now ain't even 10% of the whole game .__.
I'm just suggesting a solution better than more time getting wasted banging head to wall trying to find a solution instead of you getting to enjoy the game already
Thing is, not a single member of our guild encountered your problem so it's potentially a rare case and looking at ToF's customer support, I doubt you'll be getting official help anytime soon
This is an weird occurrence, for some it happens for some not
Can anyone recommend an emulator for tof? I tried bluestacks and ld but they werent compatible
@tender hawkthank you, hope they fix it soon
I even restarted the game, still have no chat
Hey, i need support in game help
it's more common than you think, and also I think you replied to the wrong person anyway cause after looking at the thing you linked before was for reinstalling the game for login problems which was not my problem lol
I can't play the game because everything closes, it starts but as soon as I start a dialogue it closes. i play with a phone
im getting micro stutter. especially while im running. any way to get the game smoother?
instead of having fun on the game, I'm having stressed man they need to fix the southeast asia server ASAP -Southeast asia Phantasia
nope
¿Where can roport it? I lost my character...
Anybody has a solutoin for keybinding ?
Does ur game crash at the watchers fight? Because if it does I have the same problem
Hello...may i ask why am i can't type in the chat?
Closes in dialogue with an npc in the story.
yep. the file VersionService.exe is also detected by Antivirus so if you encounter updating problems disable it
I just received "please use quick chat instend" -_-
@tender hawk #technical-help message was this a antivirus issue ... curious how to counter it 
saw alot mobile players toda with no chat, on PC atleast for me it works
nothing apart from waiting for hotta to fix it
¿Can i write in spanish?
Possibly not a bug but more of a technical problem i guess?
Does anyone have the same issue opening the game?
Basically yesterday when I opened the launcher it had a small update, after which it opened the game, which disappeared and deleted the launcher from my desktop. Since I couldn't find the launcher exe file in tof files I tried reinstalling the whole game and after 20+ attempts (bcs it for some reason wasn't installing the launcher properly most of the time) it worked and i could play.
Sadly today the same thing happened and I wonder if someone had the same problem, if there is a launcher exe file hidden somewhere and I don't have to reinstall the whole game again?
#gameplay-help #exploration-help
dono just go for it @narrow frost
I am on PC tho
Why can't join?
I can't download tof i already downloaded up until 40% of it, but then my internet was poor and the download stopped, and the download starts at 3% , not continuing from where i left off and when I try again it's the same
it was some weird location bug, fixed by putting the installer on the desktop and launch it from there
I opened the game and asked for a system update after I opened the launcher and put it to update the screen was flashing eventually turning black and now the launcher doesn't even open 
your teammate does not fit the requirements
I see good to know
hey, since this morning I had a launcher issue, reinstalled the whole game, and now when I launch the game, it just shows a black screen and eventually crashes. Any solution?
when i try to log in it says unregistered username/my account doesnt exist?????
It's me .. What are the requirements?
I have the same problem, can't open the launcher, and if it opens, it is only a black window 😦
could be a server / region based problem because of high player caps
uhhh, I dunno realley I got in by chance so I don't know what are those
You can take this conversation to #932909006765293578
here, the launcher doesn't even open, only the game icon is in hidden icons
When will they fix the 90% loading screen?
I see...
it's literally unplayable on ipad. it crashes like every 10 minutes
yeah the game stays black and then crashes when I try opening it.. ANyone know why?
when they gonna fix this issue? I wanna grind so bad, but i just can't i keep getting disconnected even tho my ping is literally green my winrate on pvp is so goddamn low because of this sh4t
-southeast asia, Phantasia server, Android
why does it say my account doesnt exist when i try to log in??
Anyone got a fix for this yet?
I already did the following:
- Reinstall
- Restart
- Run as admin
- Copy an already fully downloaded game
Is it normal that I can't use my weapon skill ?
My launcher disappeared, what to do?
with or without cooldown?
@hasty tide you know how to fix the blackscreen?
how to know my ping in game
ah is there a place in the game to adjust my fps?
imma try to see if a system diagnosis on the game works
there were several proposals but le my see what I can find
try logout your account and log-in again ,, its work for me
Best channel for issues regarding purchases is here?
We will never know
So still having launcher issues where I hit launch and the launcher just opens again without starting the game. Anyone still having this issue?
I've noticed in one video where u make a UserGame.ini in the appdata folder, that person had a Engine.ini file that I didn't have. Is that engine.ini file made when one boots up the game the 1st time or is it supposed to be there from the get go?
no cooldown, just here and presing the key but nothing happend, I had to dc during the tutorial to change shortcut cause 1 above the letter does not work
Why is my game freezing now. I get non stop 120fps at 1440p max settings
join my DMs i will fix it with you
pvp is literally unplayable since its lagging too much
Do we know if the inability to send messages has been addressed yet?
Can anyone tell me how to purchase the ssr relic pack?
@tender hawk discord nitro link not working for me
What is the standard reply time please?
it has not been addressed yet, still this issue is only happening on high load servers right now
I'm not part of the customer support, I wouldn't know, but probably pretty long, considering they are getting thousands of mails everyday
How do u redeem code
hello i play on a samsung ultrawide monitor (3840x1080) the game supports this format but the FOV (field of view) is really not good. 😄 is there a possibility to adjust the FOV? in the config files or something?
Damn, alright, thank you for the information, still though, I'm able to send a message in the world chat so long as I link my world location at the end. It's something at least
@tender hawk fyi > launching from the installer fixed the black screen issue for me this morning
Ah that's not great for me then, I will try another question I guess, first time purchases for tanium is supposed to be double correct? however I only got the standard. Does the rest come via mail or is it supposed to be instant?
they really need to fix the crashing problem
they need to fix everything
Yes sometimes that fixed the problem but some are not fixed yet, there is also a problem with antvirus and firewall right now
How do I make more than one preset
I need help. so i play on a windows PC and when i download the game if i click the icon that appears on my desktop it'll open the launcher. but once i have it fully downloaded and i exit out. i can't open the game from the icon anymore. any suggestions on what to do?
I would say reach out for email support and just wait for a reply then
You get the shown amount of Tanium and then the same amount of Dark Crystals you purchased Tanium for. So for example you bought 6480 Tanium, you get 6480 Dark Crystals as a bonus
Hello! Please do DM me if you have any questions! I want to help you but this slow mode is inconvenient! I'm from Requiem, Alintheus EU's #1 Crew
To those who have blue screen problem disable windows security real-time protection only after done playing tof you can enable it back
Ah now I see, I misread that! thanks for clearing that up
It work for me now i don't have blue screen problem anymore
welp join up with them if they're that common and find a solution together
At least, the few hours I spent here earlier I've seen no one else facing the same problem as you
Yep still happening even with a phone restart brb imma go do errands
last pic look like naruto in kurama mode
so uuh question i cant update my game it keeps failing to update how do i fix it?
my phone restarted becos of tof :D
join my DMs to fix the issue
Every time I try to open the launcher I get a black rectangle, wtf
em hello when i want to join to server that i played before i can see that text but when i joined some other server it worked normally DD:
I played before on "Lyramiel" and "Magia Przygoda Aida" (both on Europe) and for test I joined "Moon" (Asia-Pacific) and it worked. Is there some problem with Europe servers?
Anyone able to DM me the Engine.ini file in their appdata. I don't have that file for whatever reason and I'm hoping that'll fix my launcher issue not launching the game
do i need to update my tablet to play since it just keeps crashing
You can just repair the game and/or reinstall the launcher(Not the game)
please join my DMs for fixing
check your antivirus, one of game related files was moved to "quarantine", i added it as an exception and it launched just now again normally
@hasty tide I've already tried the repair and reinstalling (offical launcher file of course) and still doesn't work.
Hi guys quick question did anyone counter a problem where you can't chat and the game say "Unable to Enter chat message please use quick chat instead" ????
help when i try to text on the chat it says i have to talk on the quick chat, how do i do that?
i just downloaded the game on my mobile device and its not working
If a file is missing Repair should know about it and fix it, if not, I don't know what else can be happening...sorry
Hello, I currently have a problem that doesn't allow me to see the keys in the interface and doesn't let me change into one of the weapons
same but mine keeps crashing after playing 3-5 mins
It isn't my antivirus
okay thank u
why my game keep saying "login status exception"?
Can anyone help me?
oh i dont think i can help then 😦 it worked for me
on google play it says that my mobile is compatible with the game
@hasty tide which is why I'm askin' if anyone can lend me their copy of the engine.ini file. I just wanna try to see if that'll work. If not then I'll just wait when they actually fix the issue.
You can Restart your PC and it should work, if not, try to reinstall the launcher (Not the game), also try Relogin it could work
Can i get help with this plz?
my friend has that problem and she just exit the game and open it again idk if it would help you but maybe try?
Is the Event banner bugged? I went through all 80 pulls, hit pity, I've gone through another 60 pulls, and I still have yet to see a single SSR besides the guaranteed pity, much less Nemesis herself.
am SEA
my game just crashed and now i wanted to play again but my game glitched and now i have to start over
@harsh tiger Login exception is a known issue and it is solved by restarting PC or reinstalling launcher, most people solved it
can anyone help?? I try to download TOF but all it says is Disk Format not supported
restart pc dont open anything but launcher it worked for me and close those things in hidden icons
thankss
can someone help me ? at every update of the systeme i have this message error, and i have to re download the entire game to play....
How do I stop the game from crashing on my iPad Pro 2020, I’ve even lowered the graphics and made sure my iPad is cool at all times also I’ve deleted and reinstalled multiple times and I get about 10 mins of gameplay before it crashes what do I do
I'm also SEA
A known issue that has no solution as of now is Black Screen launcher, some people solved it by Restarting PC but mostly this didn't work so I don't have solutions for that
click repair game file in launcher below the launch button
Can someone lend me their copy of the engine.ini file in the appdata folder?
ty hellowo
Does anyone know if there is controller support? 😮
there is i think
i need help, im on a mobile device and it keeps being in this, it doesnt load more...
there is. but you need an XBOX controller, PS4 controller dont get detected, but ou can fix it with DS4Windows
@honest egret Out of curiosity I did a quick search in my files of ToF (Appdata and installed) and there is no engine.ini in my files afaik
@reef coyote Look for pinned messages in this chat, bottom
I have this file, but my game doesn't go beyond a black screen when I launch it..
ty
Will the Graphics and Text Glitches be fixed
@kind leaf thank you both. Do you know if PS5 controllers work as well or same problem as PS4 controller atm?
I installed it on the phone again but it stays at 90% and after a while it goes back to the home screen and the second time it went back to the game page on the play store 
@hasty tide huh, well shucks. And you're able to play the game right now?
its not dependent on the Controller, its the Dualshockl software on it
I have no problems running the game, not a single one.
so, why does the siumlacra flash red 24/7?
can anyone please tell me how to change disk path
The current game is barely playable for me 
hey folks! Im on pc and my client has been stuck in update hell for awhile now any ideas on how to fix?
ah ok, well thanks for checking. Oh and just outta curiosity, what video card u got?
?
If anyone need fixes or Help tell me. fixed all problems so far for everyone at my DMs
thanksss ❤
You can do it before install it, just choose the location there must be a button somewhere
Wonderful, thank you very very much for your help ❤️
Graphic and Text Bugs 
is not a guarantee that it will fox it but worth a try
anyone know how to fix this ?
im going to erase some apps and try again
man this place is fkin useless
If this issue doesnt get s fixed with a reinstall there is nothing to do about it besides waiting for an update
@tender hawk I need help, I click launch and the launcher just opens up again. I can't even boot the game up.
Restarted my phone twice but it still happens 
i changed it to Disk C but when i go to download and check settings its at Disk D when i try to install it says "disk format not supported"
Yo the clothes look kinda blurry, yknow how to fix that?
do you have a fix for a black screen when launching the game followed by a crash a minute later? tried everything I could think of
texture quality is dependent on our settings
i had this same problem earlier, i just reloaded the game and it fixed
When I launch the game on the PC, a couple of seconds pass and the game process simply disappears from the task manager
I'll try a reinstall i guess 
It's still blurry at extreme texture so ig need to reinstall
Hii my tof is crashing how to fix this?
i playing it in pc windows 11
yep please send me a DMs for fixing
@inland pond That's strange, if you did right and select the correct disk path it should be installed there, if it is changing I don't have a solution for that, it's very unique xD, try asking others or contacting Tof support by email!
My game keeps crashing
Same
what do i do if it keeps saying this?? i have storage space btw
your storage is full
You can just move the Whole Tower of Fantasy folder to another Disk, no problem there
@tender hawk what do I do , my game keeps crashing on iOS
how big is the update bc i have literally over 7 gb free
guys, how to log out my account? I can't find the button
is anyone had this problem before , im trying to lunch it twice but still it appears like this
check your phone spec im #gameplay-help pins
Libera server NA
i tried it but when i open the app its still on disk D
usally the button supposed to be in the settings but i actually dont have one on my tablet but i have it on my pc so very weird
I play on a 2020 iPad Pro with a A12x I think
stuck
does anyone know where i can get the download link for tower of fantasy i cant seem to enter the official site where you can download it
Move the whole folder which is a "installed" program to a new location? well it could work but I don't think it's good to move these installed apps manually, if they were portable yes, but that's not the case, anyway...
@fathom wedge Restart PC or Reinstall launcher (Not the game) or Relogin
thanks
Why is this game so problematic??
@tender hawk When I launch the game on the PC, a couple of seconds pass and the game process simply disappears from the task manager
yeah same thing happened to me
there is nothing to do on Mobile devices, you have to wait for a fix update
Well, I also want to know that, the problem is that the game is +8 months old (CN version) and...
Yeah I’m just gonna stop playing since the experience soo far has been less than enjoyable
helppp
the same prob
My game crash a lot, is there a solution ?
is credit card the only payment method available? 💳
@rose juniper send me a DM @inland pond i need to investigate that @mossy bone DM me @candid token DM me
@candid token Sorry but you are now part of the Black screen launcher's club, No fix AFAIK but some people here like @tender hawk maybe have a solution for you!
I don’t get how this game made a global release in that state
Can someone tell me what to do in this situation?
is the official ToF site working for any of you?
Restart PC or Reinstall Launcher (Not the game) or Relogin
no solution for this ?
@tender hawk do you know if it works with a Nintendo Pro Controller too, or currently just Xbox?
help
Logout of the launcher and login
yo i need help rq so basically i cant see the keybinds etc aanymore which are normally here, how do I turn them back on?
return to the client disconnect and reconnect (don't close the client), it work for me
Restart PC or Reinstall Launcher (Not the game) or Relogin
press f1
the game crash a lot while playing, any solution ?
hey! umm idk but I don’t have the milestones reward page but my alt acc has it- so I’m kinda confused now is it just me?
if i change my nickname, can it be used again later? if yes how long i must wait to use it again?
I also had this on my phone and I have over 40 gb of space so I gave up and went to pc
F1
PC or mobile?
PC
thanks its work
I’m still so confused as in how a game that existed for months before this with a lot of potential could be released globally it’s sooo many bugs , this game is buggier than in no kuni and that was a disaster like I do not understand at all like the majority of people literally cannot play the game or play the game and hardly enjoy it
Glad it worked, have fun!
Does anyone have an idea why I'm getting disconnected by the game within the next 5 minutes of the upon entering the server? this just happened just today? and I can't even pvp. I got disconnected in PVP arena mid fight. very frustrating.
question is there any other site to download the installer or is it only from the official site and steam/Epic Store
Can I see your PC specs, follow the guide
Press Windows key + R, type dxdiag, then screenshot the System and Display pages
my game keep crashing right after I click to ''launch'' what should I do? I tried redownload the game, restarting my pc and fixing launcher..
me too
Only official site, if you get it elsewhere it might be a virus, so be careful
I’m sorry right but HOW is anyone gonna play this on android if it still crashes and overheats a iPad Pro
Still dont see a chat massages? I read they fix that by making chat in slow mode..... Or i did something wrong?
It will be available soon in Steam, not sure for Epic Games
how suprising lol
wwelp rip cant even get in to the official site can someone check if the official ssite is even working?
Hi guys what do i do in here i already checked my network stuff and everytime i try and update the client this pops up
@slate gale It's working perfectly
Hello, I've been experiencing micro stutters and fps drops while playing and I have no idea why, tweaking the settings and restarting the game numerous times didn't work, same for clearing the cache, does anyone have a solution to this issue? It's seriously ruining my game experience
When I try to go to the site it redirects to the app on my phone, which is having issues and not working, so not sure about the website
YEAH i had that same exact message
i can log in via iphone but not via pc
same :/
Other regions chat is working fine or the same thing? Anyone?
I just want to ask what should I do bc tof is not opening when I click launch on pc
So has there been any fix or do the devs just ignore/delete this stuff like they did with the messages on reddit
@glad cosmos (sry it's in french)
yeahh that's so annoying 💀💀
Well you can try Nvidia control panel (Or AMD equivalent), I don't think there are more options if you already tried all...
I'm on android
ingame:
log out and then back in = FIX
Im gonna go with ignoring
@true smelt Is chat working on other regions?
Oh so do you think your phone is capable of running the game smooth? I play Genshin on mobile sometimes and there is always small lag problems and i have a high end phone
Anyone else constantly getting stuck on 90% loading into the game? I get up to 90, then it redirects back to the region selector and then it is just the same loop
yea
eu astora chat doesnt work for 2 days....
I think so? I have 12gb ram and snapdragon 870, unless the game needs higher requirements I'm not sure what's wrong.. unless tof is just badly optimized
@versed parcel @true smelt Same
I got up to 99%, then it switched to a different background and started loading from 0 again 😂
guys my store is not working when i wanan purchase something. it just shows a white screen. help pls
yea me too when im 99 a black screen appears then crashes
@robust dagger Also this game is far from being optimised so it can just be a game problem, if you can get along with it keep playing, if not, just leave or try elsewhere...
I didn't tried in phone buy in my PC the game eats my PC
hello when i start the game it gets stuck on black screen
games crashes before ending the loading screen any solvings?
my game randomly crashed and now keeps crashing when i try to load in, any idea what i can do/ where resources to help me are?
Are scenic points bugged? I just interacted with one and it didn't give me the point
It was working perfectly fine an hour ago, but I switched to gi to do my dailies 😂😂 now it won’t let me in
Ig I'll just deal with it and wait until the next update, it's the first heavy game that causes me troubles until now
same here i decided to uninstall and im installing the game again to see if it helps
for me it always crashes i played just twice bcz of that..
How to claim the nitro on phone?
Try this https://rentry.co/fixtof
is there a way i can purchase from india?
Yeah you can still play it, there are people who can't play the game at all xD
i am trying to play with a friend but we cannot see each other even though we're on the same server and in the same channel.. can anyone help me pleaseee?
There should be a Display page, screenshot that page
So now I exited but I am still hearing the music and wind and all that, but legit nothing is open 😂 I think my game is broken
add your friend to a team maybe
HELP SAME WHEN I HEAR THESE SOUNDS I HAVE BIG HOPES THAT I GOT IN
why's the launcher just a black box
Dudeee I was like are you serious I exited as soon as I got in? 😂 so now I restarted my computer and I’m hoping this will work
ever since the update, can't stay for like 2 minutes in the server till im unable to connect ;/
i already added them but i still cannot see them :(
i re downloaded the game so many times..
i would like some help 😦
yooooooooooooo same
man i finally downloaded and when launched it said gmsedx.dll file not found, then checked my game files to find out a lot of files missing to restarted again. 6 hours to download again
After I updated my game I can't lauch it anymore, It opens and then closes
Did anyone find a way to fix the black screen error? Please help
It's been 4h since I'm trying to make my game work
i cant load the store. can someone help
already restarted pc. router, fixed client, and reinstalled the entire pc package from the website. Still the same for atleast 8 hours this day already f
I didn’t finish the install when I was loading it 2 days ago and I’m like dude do I have to sit here for another 10 hours 😂 so I just watched marvel movies till it finished and I loaded it up to make sure it all worked before I went to bed
fwi for people having problems check your antivirus... mine AVG was blocking a file from installing from the launcher
SAME but not same file tho
I'm having the same problem here
pff help mee
Does anyone have this issue
Why is the map not opening ish?
HOW DO I LOGG OFF MY ACC
I also need some help, every time I tried to launch tower of fantasy, it would just have a black screen and crash
Why is it so laggy on mobile •́ ‿ ,•̀
I can run any other games just fine tho so why•́ ‿ ,•̀
doesnt works for me, i did my ruins dungeon and after solving it i got an instant shut down, no crash notes no blackscreen, it works on my mobile phone but not on my computer
same here
yes same here
same
click three line icon on the top of the launcher
Same :' (
i am experiencing the same
same 😭
Question for everyone in this chat, is there anyone who’s actually in the game not having any connection issues or anything similar?
Where
there actually are, it's really weird why some of us have this issue ;/
I don't have any connection issues, any issues at all besides in-game bugs
Does anyone have any clues how to stop the black screen issue?
Any help for lags on mobile 😩
scroll up (beside ur name)
Only issue I have, is that it's been 72 Hours since claiming twitch drops, but still recieved nothing. Everything else is fine
guys is there any way to force launcher to actually close completly when you click on X instead of minimizing to taskbar?
i cant start a star gate, is this a bug or is there a requirement
????
It wont let me
I HAD THE SAME ISSUE I moved it to quarantine and after that my game stopped working
@hasty tide You need to whitelist Tof, it is known that Avast and other antivirus block the game or part of it
you need to go to their website after claiming it from twitch dm me if you need more help
I can't play ToF for some reason
we are waiting in vain, tons of people came with the black screen problem, but the admins don't give a fuck
everytime i click launch game it crashes so i cant get on the game can someone help pls
I hope they give black cubes as compensation lol
Whitelist the document
Ok because I kept crashing earlier (even in the tutorial I crashed and had to do it multiple times), but after like 5 times of crashing it worked until that first big bridge fight scene where you get to use a bow and that machine gun thing, and since then I can’t go back in to the game.
I keep loading up to 90%, then it flashes black and goes to a new loading screen then exits to the region selector, and I have this same loop no matter what I do
cries my download keeps going in Disk D even tho i downloaded it in Disk C 😭
lollll 😄
if u got black screen launcher issues just turn off or make exeption from your anti viruses to ToF (especially for avast)
Anyone? help?
what did u do to fix it?
no. I WANT AN UNICORN
Same boi same
i cant launch the game every time i click it it just doesnt launch the game
but I don't even have one mine is expired
literally 1984
Admins are not in this channel, this is maintained by the community @hasty tide And yeah they don't do anything xD, Black screen problem is a big issue afaik, you can try to contact them by email, they answer fast (I think) but they maybe don't help you at all Xd at least try
Yup same issue i'm having since the new update came out this morning, version 1.06 ToF
my English is bad. I'm from turkey
i dont have anti virus my pc old ass
WAIT omg I got in what I bet it’s gonna crash soon
I absolutely don't know how to do this, can u send screenshots where to find exception or create them-?
urgh
How do I log off
HOW. i want to play too..
its a reference to a book
can literally anyone help😭 the game literally just wont launch
Hey, just came back from work, is the import bug been fixed?
I restarted my computer 3 separate times and just kept trying, I didn’t try anything different
I keep having the launch and not play issue
its gonna turn black and THEN only THEN will it crash
I have the same issue too
guys what about eu astora chat? seems it still doesnt work :(
i'm guessing i'm not the only one with this problem after the update
I WANT TO GAMBLE
i was having the same issue but then i learned that moving my camera too fast can cause my game to crash so just be careful with what ur looking at and loading :)
Hi guys, from yesterday, every-time i try to join a "guild / clan", the game let me join some random and not the one i've select. (Same for the 2 button). Someone know why? 😮
YEAH it would be even better
Yeah I did that, that's why I emailed them. Even after doing all the steps, it's been 72 hours and nothing.
Everyone with Update Problems or Blackscreen launcher please DM me for a fix
open your quarantine on your antivirus - mark on them - on three dots click restore/restore and add exeption
It's always crashs and I can only play this game by my android
HAve you tried to run as administrator?
Thanks!
yes?
i tried reinstalling the game, it worked for a little while, but after turning off pc, the next update got me black screen launcher again. please if anyone knows the solution.
or is this it for me, do i have to drop the game now
is anyone here from iran?sometimes it says "server connection failed." and refuses to connect.is this a problem at my end or is it from the server?
Go to the settings of the antivirus and find Exceptions or the quarantine
AV basically thought the game was a virus and quarantined it like a good doggo
WHY DID MY DATA GET RESET
Is anyone running into a problem where you cant stream the game in discord?
y'all sure this isn't the CCP trying to get my information by using Waifu's to bait me?
when i try to download the launcher it closes itself after i click download and nothing happens then
idk how to do that to turn it off XDD
did it work?
I can’t login the game with mobile data?
guys i literally cant launch the game every time i click it nothing happens can someone help im going insane 😭
WAS I SUPPOSED TO SAVE OR SOMETHING
Sadly your problem is quite common, AFAIK there is no current solution, some people restarted PC and it worked but mostly it didn't, try contact Tof team by email!
right click and run as administrator :) the same thing happened to me a lot
the game crash when i open pls help me
this is my 3rd virus warning from this game today, first it was when I tried logging in using email then it was when I launched the game after update and now this
no,however check if you are playing on the same server as before.saves are server based.also dont type in all caps
game repairing helped me
What is an exception btw? And how do we add it?
did that, same thing, ill dm you whats happening if thats alr
my pc tells me i need a file named ''MiniDumpWriteDump'' WHA- cuz its like the start place thats what it said
Does redownload the whole game data fixes the early 2000s textures despite set to extreme issue
the game crash when i open pls help me
yeah :) ill try and help as much as i can
i've tried a lot of things already, restarting and reinstalling, updating drivers
i'm so tired of this i've been trying to find a fix the entire day
v p n just fixed my problem with being disconnected every 2 minutes of logging in the server :pepepray
what anti virus are u using?
My skill button "1" or jetpack "2" doesnt work? Ive repaired and reinstalled my client, changed to qwerty and tried to change the keybind (which wasnt possible) do you guys have any idea how to fix this? (also sent an e-mail to support a few days ago but waiting for a reply)
Heya... how can I change my email address?
lmao its been almost 3-4 days and the game still crashes
the game crash when i open pls help me
i deleted earlier the tbs browser file and now i tried to put it back to make it an exception but it says that they cannot put it back
try looking for the mini icon in your taskbar for tower of fantasy, double click that and if a black launcher pops up, then welcome to the club of not working TOF launchers
Yeah you can just stop looking for a fix, I know some people who tried also everything and didn't work, I'm sorry I can't help you with this...
ummm, help
the game crash when i open pls help me
At least Genshin Impact works
i reinstalled the game and it works fine
first, try to restart ur pc
Everytime i start the game it keeps doing black screen someone know how to fix?
thanks, i hope they find a way to fix this issue, welp, back to genshin i guess
Restart PC or Reinstall Launcher (Not the game) or Relogin
help what do i do when the game doesnt launch even whne i press launch?
Log out and then log back in
whenever i try to launch the game its just a black window what do i do
the game crash when i open pls help me
Still cant send any messages to the in game chat, anyone know about this issue?
I've never put any, not that I remember, how do I check?
its a common issue,no one knows how to fix it.so...yea...
samae i got disconnection issue evwn tho my network is fast
do these work even with different weapon and matrices?
try uninstalling then install
Pain I wanted to farm while in school
i cant login the game now. it was fine before. help
the tower of fantasy, where you fantasize about playing but can't actually play coz of launcher bugs and issues
im literally stuck in a loop the game crashes as soon as i click launch
does anyone knows that this might fix the game?
does anyone have a probelm with there twitch drops until now ? i 've reclaimed them and it said i have got it but i didnt recieve any in game mail
With this new update my fps is so terrible. I had good fps last night and now with the new update it is just terrible.
Anyone know how to fix black window when i start the game?
I have same problem, i try restart pc, i try restart launcher and it still appear
Have you already made it an exception?
YouTube comment: this game has no bugs at launch best game 2022
Discord: thousands of player countering problems xd
Same problem here
fr
i get a black screen really can't be fixed?
Hello. If u get an SSR before 30 pulls, will u get 2nd one on 30th?
just disable realtime protection
no because it's kinda sus since it was 3 diffferent warnings from 3 different reasons (not the same file or whatever)
i got no bug at launch and i play without problems
i guess this is good bye to TOF for me until they get their shit together. good luck with your issues guys i hope they get resolved
yeah I'm getting the same login issue, and i've restarted the launcher, and switched my internet connection as it lost itself for a few minutes during play
no i think an SSR is just guaranteed in your first 30
i’m on mobile and i keep getting disconnected from server
this is how i did it because it kept deleting my launcher. restore and add exception
Make the game an exception in your anti virus and run it as administrator. This is what fixed it for me.
For everyone needing to fix Launcher Blackscreens or Update errors in any form, send me a DM
who should i get from the ssr box? i got king, samir and crow
So it's not fixed. Thanks
same im in pc tho but i switch in my mobile the same happen
where did that bottom IDP Generic from Jul 24 come from?
i get a black screen really can't be fixed?
not fixed?was it a bug?lmao
I can’t get past the tutorial every time I try to play the game. It keeps disconnecting me after the tutorial and when I try to play on another server it continues to do the same thing. Idk if this is an ios problem, but a lot people have been going through the same thing with no fix.
"Gunner, heat, pc!"
Do you mean the launcher?
Hi guys, from yesterday, every-time i try to join a "guild / clan", the game let me join some random and not the one i've select. (Same for the 2 button). Someone know why? 😮
no the game