technical-help

[random bronze]

Nope

[hasty rover]

game blocked in storymode while talking, i can't skip and do anything... i can click but it doesnt work. I don't want to close the game because it took me 5 hours to get in the server. Any idea on what i can do??

[slate minnow]

help my account lost when i logged out, when i tried to switch back to connected account, it started from the beginning, is there a way to retrieve it back? i don't want to start from the beginning again please help

[random bronze]

I can't even play the game cuz the launch crashes even before the server selection and even if my laptop accomplish all the requirements 😦

[shadow falcon]

Yea man when i stay at channel with less ppl i rarely encouter that.But when i move the other channels with alot of ppl i face this shit.for example wb.I encouter that at ruins as well: \

[potent wedge]

Well this is annoying

[trail raptor]

you'll be able to play eventually, don't worry. It's just that a lot of people are active. We can only just wait until some optimization

[thin kettle]

my client runs fine, but when i click launch from the client it says running, then goes back to launch then nothing happens. reinstalled twice already

[peak hornet]

Thank you!

[cobalt junco]

i had the same yesterday, i leaved and reconnect without any queue, maybe there is some sort of priority queue

[burnt coral]

yeah, there actually is, go o your twitch profile, than drops, look for active events- choose TOF than at that menu u should see a purple link that says something like wgo to a partipacing live channel- and just watch one that got recommended- look that in the Title DROPS is written, and if u enter the stream a small pop up shows up in chat or above it that says u can get drops from this stream

[potent wedge]

My game graphics keep Glitching and I can't see anything correctly

[random bronze]

I can't even try to log in , the screen frozes before the warning (the screen stays black) and it crashes some minutes after, i have try to restart the wifi, uninstall and reinstall, repair, wait but anything worked, it's been 2 days like this

Someone answer pls

[glossy stone]

Indeed, last night I swamped 4 server 3NA 1Europe XD.
I hope on the next game maintenance they fixing this issue

[hasty rover]

i can't press any leave, i have to close the program game on my computer. U sure i will be able to join the server? I don't want to wait 5 hours again.

[charred oriole]

would be nice to have devs answer i can't play since yesterday their website got a virus

[cyan sable]

How i can redeem my key?

[burnt pelican]

^

[arctic jacinth]

any help pls

[viral radish]

Any clue on why my ingame chat doesn't work, When i try to send a mesage it says unable to use chat messages, try quick chat instead.

[shadow falcon]

I hope so too

[cobalt junco]

I'm not 100% sure but yeah i alt+F4 because i couldn't leave normally and then try to reconnect and got into the game instantly

[random bronze]

Pain

[glossy stone]

Yeah, what server are you playing?

[hollow cargo]

Why does everytime i try to load up the game it keeps coming up with "Login status exception, exiting the game!"

[potent wedge]

I keep getting this

[gleaming merlin]

and what i should i do?

[outer ferry]

where can you find your saved presets on your pc? like which folder would it be in?

[arctic jacinth]

help

[tidal vigil]

anyone else having an issue installing?
am i just doing it wrong or?

[hasty tide]

My key settings don’t save, once I leave the game and come back they are reset

[potent wedge]

My game is at the lowest possible setting but this still happens

[shadow falcon]

I'm at SEA right now.I have an character at Asia pacific too but i face the same problem there as well

[hasty rover]

it worked. im getting back without waiting line. TYSM ❤️

[amber jacinth]

I claimed nitro but few hours has passed and still no Tof avatar gift from discord gift section

[hollow cargo]

why does it keep saying "Login status exception, exiting the game!" when i try to join?

[cunning siren]

"Login status exception, exiting the game!" is there a maintenance? Southeast asia oryza server

[cobalt junco]

Nice ! was a pleasure

[past temple]

guys what is this

[glossy stone]

Turning on gaming phone BRB

[thorn mountain]

Any Fixes for those signing into ToF Through google?

[hollow cargo]

that's what is happening to me but on Orion server

[arctic jacinth]

no one is going to answer, its said technical help but with 0 help

[shadow falcon]

Excuse me how did u do that?I'm so dumb

[quiet field]

i usually stuck at 90% on loading screen when i do fast travel any solution to solve?

[hushed lodge]

yea me too

[tidal vigil]

well thats just not helpful
ive tried installing from the website like 4 times but the exe just does nothing (that i can see)

[slate minnow]

please help, or tell me where do i need to seek help

[hasty tide]

The game keeps sending me back to the Launch page like 5-10 minutes after playing the game. I can’t even get past the scene where you fight the spider looking things that come out of the portal…

guys my game stuck on here I tried repair but it didn't worked can someone help me?

[modest shuttle]

how to world chat, it says "unable to enter chat, please use quick chat instead"

[tribal thistle]

I literally crash every time that window pops up someone help

[glossy stone]

Same here Sky XD

[hollow cargo]

i don't know what you did, but when i downloaded it from the website i didn't hit download in the corner of the screen, i scrolled until it came up with the three options of windows, app store and google play

[noble plank]

Is there a way to stop continuously disconnecting?

[random bronze]

That happens to me 10-15 minutes and still no answer

[eager swan]

The login webpage for google is marked as phishing xD help me !

[shut spear]

how to change prof pic in mobile

[tidal vigil]

i chose windows and it installs an exe but when i run it it just does nothing

[hollow cargo]

i genuinely have no idea- because i keep getting disconnected every 1-4 minutes, the longest i've played is 11 minutes straight.

[hasty tide]

wifi or mobile

[noble plank]

How to fix random lights on your screen? Like it looks broken

[random bronze]

It's just me or most people here downloaded the exe?

[glass pilot]

Well it's lively here. I got a problem, i constantly get the "login status exception" thingy since yesterday, anyone knows why?

[severe crag]

i claimed all twitch rewards but only got pack V rewards??

[keen vale]

Hi Anyone have the same problem as i have?
and are there any solution to this problem?

[eager swan]

I can't login because the google login is marked as phishing url D::::

[hollow cargo]

windows, my phone wouldn't stand the game | @keen vale and @glass pilot I don't have an idea but i have the same problem

[lilac dust]

i have the same problem

[ebon pond]

my laptop can run games well but ToF crashes on cutscenes, will there be a fix for this? It's getting really frustrating tbh.

[hollow cargo]

wait- what server are all of you on? I'm on Orion in asia pacific i think, is it just happening in asia pacific servers or?? (for the Login status exception problem)'

[keen vale]

i tried uninstall the game and reinstalled it but the same problem pops out again

[lilac dust]

same

[glass pilot]

Well, i'm in europe but use NA servs. I don't even get to choose my serv though, i immediately get this login status exception

[rotund swan]

Hi! I have an issue, i made my first character on Starlight server but seens like my friends did characters on Nightfall so i reroll into Nightfall to play with my friends. Can i unbound my twitch account from my Starlight character?

[keen finch]

I did ! do you have the phising warning that pops up?

[hasty tide]

the fact you do get in to the game and play to me it seemed like a network thing or if the pc specs do not meat min req. that could affect it as well try doing a system reboot and all unneeded application off at least I have that for me

[worthy prairie]

Any fix a « disconnect to server » on ios

[keen vale]

i havent got into the part where we can choose servers
i chose asia pacific when creating the account tho

[hollow cargo]

so did I

[noble plank]

Osillron SoutheEast Asia

[glass pilot]

Got this problem since yesterday too

[lilac dust]

same

[hollow cargo]

i genuinely find it ridiculous how they can take their time to set up so many servers, that have limits so not everyone can play, but then be dodgier than genshin when it comes to living in certain areas??

[glass pilot]

Is it only a serv problem? I personnaly can't even choose a serv, i get this message as soon as the game has launched and enters the main menu

[umbral yacht]

anyone having trouble with receiving the twitch drops?

[lilac dust]

tbh ive never had as big of a problem as to logging into a game then this

[hasty tide]

Did that help with the problem? ;-;

[inner monolith]

why i cant log in with my google,but on another game was still connected

[hollow cargo]

I used to be able to play - infact i played not that long ago, but i disconnected as I always do on any server and once it returned me to the picking server screen it said "login status exception" it's been happening for an hour now, so I don't think it's just a server problem?

[hasty tide]

na sadly not the repair button is still missing

[rapid sapphire]

For those who have problems with their google page, just disable your anti-virus, it should help

[native sleet]

I was about to buy the battle pass but it seems that it is more expensive than what is shown on the ToF shop? Is this a bug?

[glass pilot]

I could play till yesterday morning-Afternoon. Logged off, tried to log in in the evening, no can do. Thought a night of sleep could help, but nupe.

[rancid marsh]

anyone have the same problem the game not launching?

[random bronze]

Now I'm gonna redownload the game for 3rd time so i can play 20 minutes and then getting the error again, until 4 hours later

[hasty tide]

yeah got the same problem.. saw some people fixed it but everyone did it differently, seems pretty rng xD

[hollow cargo]

depends where you're from, the price could be listed in the type of currency that's used in the game's country, whilst yours is more expensive when you transfer the currency

[hasty tide]

theoretically if I do send the folder with the launcher files youd think that work?

[formal sandal]

yu can get the twitch drop if yu use a salted mail? My character " failed to fetch" when i try to get the item ...

[hasty tide]

Welp me and my friend tried that but it sadly did not work :/ but its worth a shot.

[willow heath]

for the people who gets stuck at 90% loading screen. it somehow works when you're playing going into the game with mobile data but somehow with wifi it doesn't work..

[hasty tide]

well will contact him in DM's again see if hes up to that

[patent helm]

Can anyone help me or tell me what happened? I started playing during launch day, today is my third day playing so in theory I should be able claim this but for some reason I can't

[pallid zinc]

hi i dont know if it's here i can ask my question but i want to use my nitro code but i dont know where i can

[sinful vessel]

is there a way to save payment method? It keeps asking me to re-enter my card info each time

[keen vale]

i tried deleting the game and reinstall it but it doesnt work for me tho :/

[glass pilot]

And here i am, with the same problem, stuck at 76 out of 80 pity for an ssr ;-;

[near abyss]

hello, i want ask if anyone who DL the mobile apps have similar problems to my friend
he can't change the language to english & instead stucks with CN languange

[faint jewel]

Hi what does the arrow button mean

[dusky field]

was able to buy yesterday now its failing today? anyone else?

[hasty tide]

I also contacted support 2 days ago. If they reply to me I will let you guys know!

[carmine jasper]

click the gift box icon and it should be under the tab "Exchange Code' or something like that

[hardy patio]

Can I still join with my friends even im on another server?

[vestal copper]

i keep getting forced close, anyone know what to do?

[willow heath]

no, you need to be in the same server

[static tusk]

Hi i have problem with my game why after i took photo. Then look at my gallery its just all black

[scarlet spruce]

I'm still unable to connect to ANY servers, nor that I see the queue Menu.
Can someone help out plz??

[hasty tide]

are you not able to change acount name or is there some part of the pervious name that must remain??

[olive orbit]

I started playing ToF on mobile. I installed it on my laptop but when I try to login on the same account, it says "account does not exist. What should I do?

[serene wyvern]

it wasn't like this at first, the game proceeds to go black-screen right after showing the Hotta logo.

[fringe lake]

i keep getting login status exception

[wild field]

for 3 days this problem

[sick silo]

am getting this as soon as I launch the game. could I get some help?

[willow heath]

someone said you just need to close the launcher then open it after

[mystic crest]

Didn't wanna ask amongst all the other issues, especially seeming it's probably common issue that's been answered but; I get incorrect username or password on login on mobile, any solution to that or fix due for that?

[serene wyvern]

how do i solve this.

[rustic tusk]

Every time i try to enter the severs it says this. Has anyone got clue to fix this?

[willow heath]

try checking the #gameplay-help channel and look at the pinned comments there

[tribal thistle]

???

[slate carbon]

Hi, I wonder if there's a possible way to move the installation folder on pc?

[worthy prairie]

You are in iOS ?

[rustic tusk]

Yeah

[glossy stone]

That's would be great, thanks 👍✌️

[white nexus]

Question, unable to play because might i quote. "Wanderer creation is limited." Tried second one, connection lost. Retry as reconnect. Picked another one, same result.

[small laurel]

@tender hearth @naive horizon @vapid warren my game is running now after doing this (most likely)
File will already be there you don't need to make new one, just add at the end of the file:

[D3DRHIPreference]
bPreferD3D12InGame=False

[hasty tide]

refer to #game-announcements

[river pagoda]

Hello I can't launch my game, im stuck on a black screen or violet screen, (freeze of the animation) and when i try to repare the game i can't too, someone how to resolve it ?

[worthy prairie]

I have the same problem

[fervent cloak]

There is a offer in shop that gives yellow orbs for cheap
One of my accounts has it but the other acc on diff server doesn't

[hasty tide]

try peaking in pins on #gameplay-help to see if any of it helps

The Game still crashes on me when it reaches 90-99% even though I followed the solution that was posted and even reinstalled the game. Does anyone know how to fix this?

[lilac dust]

i fixed it for me all i did was open the game used the task manager to close it then ran it as administrator and it work

[obsidian pollen]

Still have loading screen issue. Any updates for that?

[sterile cradle]

I am unable to claim discord gift

[white nexus]

ah, touche. Can't join God, Adam and eve in Eden. Too bad i can't eat the apple.

[pulsar jackal]

How do I logout an account in PC?

[candid notch]

why i can't top up anything ?

[crude delta]

I linked my Twitch acct to the wrong account. I unconnected but every time I try to login on the Twitch bind to acct official website page, it tells me wrong password. TF do I do???

[hasty tide]

creative XD

@pulsar jackal img

[stark marten]

Go settings and u Will see it on bottom left

[hasty tide]

anyone? ;-;

[pulsar jackal]

Where do I find that? in the launcher or the game?

[hasty tide]

launcher

[outer harness]

hi, how do i autologgin? i asked a friend,he dont need to login every time

[arctic jacinth]

some help pls !!!!

[hasty tide]

there is a small icon to tick under pasword

[outer harness]

i did that, but only stay logging until i turn off the pc

[fading fulcrum]

Hello,

Is this normal to have this difference between the main client game and the in game settings ?

[worthy prairie]

does anyone have a fix for "server disconnection"? In IOS

[candid notch]

why

[zenith tree]

I can't log in to my google account and my antivirus says it's a phising URL

[hot bluff]

(PC Official downloaded version from the tof website)

Anyone else have an issue where the game loses connection for a fraction of a second and then has to reload the game? None of the other stuff gets cut off (I have other stuff that requires constant internet)

I use the server Midgard

[hasty tide]

to auto log in tick that

[hollow cargo]

that didnt work

[remote jetty]

Still no fixation for load screen crashes on mobile?

[swift shell]

Does anyone know why EU servers have different story progressions? my Friends on another EU server are already at lvl 30 limit and im still stuck at 27 without being able to progress

[radiant edge]

Have to contact your bank, probably the transaction is getting flagged due to the repeat purchases.

-- You'll just need to let them know that it's actually you / not fraud.

[hearty sparrow]

Unable to reach my server atm....

[hasty tide]

thers a lot of google issue ik the gmail one is countered with the pic attached as it worked for this one

[hollow cargo]

try restarting the device, if you keep getting "login status exception" I jus did that and i haven't got it yet

[outer harness]

yes, i did that xd

[winged inlet]

how do i get my stuff back?! i changed regions and my shits gone

[noble heath]

How do you sign in with Google on phone? Doesn’t come up as an option

[strange creek]

is the ToF website for twitch drops down?

[hasty tide]

Does anyone have a solution as to why my game still crashes at 90-99% even though I did the solution thingy that was provided in the pingged message? ;-;

[hollow marsh]

anyone having trouble connecting to the website to connect ur account to twitch?

[ebon pond]

okay wow. i was able to go through a cut scene without crashing.

[radiant edge]

Sadly characters are unique per world -- and "at least for now" -- there's no means to transfer a character between worlds, let alone to another region.

[winged inlet]

no its not about that, i just went back to the old server and my stuf fwas all gone.

[hasty tide]

keep brute force spamming your way in the servers are filled thus the problem but once you get in thers 3k Q time

[vestal copper]

i dont understand how to do this

[zenith tree]

I'll give it a try thanks

[willow heath]

well some people said it worked, but the error i encountered so far nothing worked so it's just understandable that it doesn't work for everyone

[hasty tide]

it can tale a while as some even used auto clicker for that

[clever kernel]

hi, if i change the server im playing in will i have to start the game over again? because rn im in yggdrasl and it feels kinda laggy

[hearty sparrow]

Tks I already try this... but no queue atm Will try again

[winged inlet]

how do i get the stuff back though? its all gone completely even on the original server i was on before, i know it doesnt carry over. but on the server i started on its all gone.

[cunning siren]

login status exception for 2hours now

[elder quail]

Hi !! i cant connect my account into my phone , there isnt a google option and so it always creates a new account not my actual account .. any one knows how to connect trough google trough my phone

[hasty tide]

try rebooting as well the pc just in case to have a fresh start

[small laurel]

if you can't find that path
open run menu with win + R
than type %appdata% and ok
it'll open appdata/roaming folder so go back to appdata and than you can follow the steps in screenshot

[zenith tree]

Do you think the problem will be solved tomorrow?

[rancid marsh]

cant launch the game tried the pinned ins still not launching

[radiant edge]

That's unexpected. Probably have to contact support in a case like that one.

[hasty tide]

nah its like this 3 days now hope tho

[winged inlet]

how??

[hasty tide]

anybody know why this is happening and/or how to fix it?

[willow heath]

in the pinned, there's an email for support there

[hasty tide]

[e-mail]

[radiant edge]

There's a channel on here called "contact-support", the pins, yet specifically--

You have game related issues, please email [e-mail] if you have an in-game issue!

[hollow cargo]

I restarted my device - it worked for me, maybe you should try?

[cunning siren]

i'm having the same issue in SEA Oryza server, according to the internet it's a server side issue and only the devs can fix it

[zenith tree]

I am therefore condemned to play on a new account without the rewards 😭

[cyan pebble]

Bro I just downloaded this game and want to try this game, but it keeps saying Login status exception 😞

[azure crystal]

finally i managed to fix it, just restart ur device

[steel isle]

Anybody noticed issues with anti aliase on pc? It all looks the same to me

[river pagoda]

I fixed my problem of being stuck in a black screen in launching, just update your windows

[half panther]

Hello i have problem, when i try to login by google, the browser gives me erro that my connection was reset. I tried turning fire wall on and off but that didnt work. And i dont thing it has anything to do with my internet because on mobile i can log in to https://www.toweroffantasy-global.com/ , do any one knou how to fix this? or shoudl i send mail to support?

[hasty tide]

alright ill try, i hope it works for pc lol

[jade sun]

guys I need help, where do I find the pictures I took in ToF using the picture function? I already took a pic and saved but still isnt showing up in my gallery nor in the data files

[amber spoke]

Is it a Network Error?

[dense kraken]

Currently we've seen quite a few people have the same issue since yesterday.

[half panther]

it is looking like it, but my internet is OK, only tower of fantasy has this problem

[verbal meteor]

I have the same problem trying to login with Google. I get "This site can't be reached" and can't login

[chilly shuttle]

Can i ask someone, i am trying to take a screenshot in game but it says it failed to save in album. Why is that?

[steel isle]

Anybody has this too?

[zenith tree]

same for the first case

[dense kraken]

I experienced the same issue.

[willow heath]

there's a similar error, when you're logging into a server, you get stuck loading at 90% and it just disconnects you suddenly without any error messages.

[amber spoke]

I’ve sent an email to support. No response. I’ve got a similar issue. Try flushing your dns.

Open CMD (windows key and type CMD)

Type ipconfig /flush dns

Give that a shot

[mighty sable]

Having issues with ingame purchases

[chilly shuttle]

For the login of server it is mostly due to sever can't handle the number of capacity of people login at same time, this has happened to me on diff mmo and sites already

[rich kiln]

This didn't work for me, even the dxcpl method (reduces performance to 1/4th)

[misty plinth]

Guysss please help meee , i cant login with my google account.
Is always this site cant be reached if try login with my google account
Pleasee help meee i didnt linked other account only google account

[willow heath]

well just now, i've learned that it works when you play with mobile data but when you switch to wifi, you get stuck again at 90%

[hasty tide]

When I run the game on pc there is pj named "Piolin" (its not mine), but when I run it on my mobile there is my character, (Gigsen is my pj). I use the same acc in both devices.

[onyx quest]

May i ask is there a bug for the birthday set up?

[vapid warren]

OMG THANK YOU SO MUCH

[vestal copper]

did this and my game running fine.. for a minute

[naive horizon]

it didn’t work when i did it

[small laurel]

its working sometimes and sometimes doesn't, graphics driver still needs to be updated

[half panther]

didnt work, still same problem sadly

[chilly shuttle]

Y college also has a site that fails if you enter thr site on specific wifi and and it is faster on data, this happenes during prereg using that site and it is usually server can't handle the number of people login

This is more of issue of server being weak, which is i think same here in tof

[ruby marsh]

i'm also having the same problem with google

[misty plinth]

Omaigoddd same as meee i cant login with my google account 🥺🥺😭😭

[amber spoke]

Yup. Only other recommended solution was change ISP 😂 I’ve tried everything

[tight solstice]

the game is frozen like this the timer isnt going down, it keeps happening even after relogging????

[ancient remnant]

Why my loading screen so long

[tropic linden]

is the pc version working fine? I can't seem to download the game cuz the site isn't appearing like it always says no internet or something please HELP

[half panther]

i had windows update over nigh, first i thought it was windost mesing with firewall, but even when disabled the issue still remained

[modern otter]

same here we tried to relog and now we cant login, keep getting dc's from server

[willow heath]

well now that you explain it, it does make sense since it just got released so yeah pretty much

[pallid zinc]

Ty

[tight solstice]

is it a bug or smth?? like i cant do any of the multiplayer things it just freezes

[small laurel]

what DirectX version its showing in dxdiag for you? @naive horizon you as well

[mystic crest]

Soz to ping again, just wondering if anyone had this issue

[amber spoke]

I managed to install and log in on iPad. So it’s def something with PC

[ancient remnant]

My loading Took 2-5 minute for teleport to location

[misty plinth]

Mee too 😭😭😭 i update my windows cause this trouble but nothing change

[modern otter]

i think its just a server crash, we need to wait for resolve

[calm coyote]

other question i had is that should i buy 10 red orbbs for forgiveness and rebirth? or is it not worth getting them untill i have 12000 dark crystals to get all 80?

[amber spoke]

Ask this in #gameplay-help

[fiery nebula]

can you log into other devices? if so then you can bind your account in settings with twitter etc. then log in with that you binded in your device.

[hasty tide]

is it possible to login with a google account on the ios version of tof

[half panther]

yea, i can log in mobile to the web site, but not on PC soo must be something there, I will try to make a screen shot, but i have browser in Czech soo i will translate it, meybe it will help more

[dense skiff]

I'm really concerned,you are limited in your report but no one is taking care of bots spamming the chat, why ? Is there another way to report bots ?

[viral island]

whenever i click "Launch", the game shows a black screen and then it closes by itself, is there any way to fix it?

[iron bloom]

Im stuck in force close loop when loading screen reaches 90%

[outer harness]

hmm, my control setting are getting default every day

[amber spoke]

Try releasing/renewing your IP

[naive horizon]

directx12

[granite aspen]

Does anyone know what to do? I‘ve downloaded everything and I have enough storage

[hasty tide]

how do i remove this black text

[misty plinth]

How?

[digital lake]

can we coping game files from 1 to another pc

[obsidian pollen]

Same and cant do anything until that is resolved

[ruby marsh]

we should maybe connect with the game in the store then connect with google and link an account ? maybe its the best solution rn

[wary geyser]

i still have this issue, is there any way around it?? ive tried almost everything, logging out and relogging, restarting the client, repairing, running as admin and so on but it still has been an issue ive been having this same issue since release and before release

[iron bloom]

Im around the part where u collect data samples with drone thing I finished that then it crashed now its a crash loop is there any fix

[amber spoke]

Press Windows Key - type CMD

Type “ipconfig /Renew”

Or ipconfig /release

[obsidian pollen]

Well i been waiting for fix since morning and so far looks like no progress so far

[iron bloom]

Can I know which phone you’re playing

[naive horizon]

@small laurel im on 461.92 for my nvidia drivers since i got my pc optimized but i dont think thats why i cant play

[acoustic relic]

Hi! The Game just gave me 1 story mission today, now i have to wait 22hs is that ok?
Yesterday mi Friends where able yo play the mission that i just played, but now i have to wait 22hs to keep playing after just 1 mission?
Someone know if this is a bug?
Sorry if i had spelling mistakes i am from argentina

[glass pilot]

yeah, just reinstalled every thing, still stuck there....

[obsidian pollen]

OnePlus Nord 5G

[hasty tide]

I get whitescreen when i enter fullscreen how to fix

[wary geyser]

i saw on a website that players cant fix it and its more of a problem for the devs but i dont know if its true

[iron bloom]

Im on iPhone 7 it runs genshin pretty decent idk why it has problems w this game

[small laurel]

i see
you did dxcpl thing too right?

[glass pilot]

Well, it's frustrating, because some just have to restart their device and it works, to reinstall and it works, and the other options we are given are just: "wait and see, maybe it's on the dev's part" :/

[wary geyser]

it is indeed frustrating, i hope atleast by the end of this week its resolved, ive been really looking forward to playing the game and ust seeing the issue itself is really making me discouraged

[naive horizon]

no never seen that

[ruby marsh]

anyone solved the issue with google?

[hasty tide]

whats the lowest setting for game on pc except smooth from display

[small laurel]

oh than do it as well
https://quoramarketing.com/fix-tower-of-fantasy-verification-of-some-files-failed-error-7812021/

[jagged shuttle]

I'm just gonna mention this in case others search for this issue. If you get a bluescreen with the code "ksophon x64.sys NOT_HANDLED" or something with "ksophon", please reinstall the game, it seems to have fixed it for me. It's a problem with their kernel anticheat and supposedly caused by updates from my experience. Until it's fixed, reinstalling is your best option to try fixing it.

[lusty spoke]

I have that problem i cant fix it at all tried everything

[untold sparrow]

can somebody explain to me why tf it is if i wanna use the character i started with i can't log in on pc ? these mf really forcing me to create a new one huh ?

[ancient remnant]

Someone help loading problem take so long

[white nexus]

how do i plug in my code from discord into this game's official website? Pls do enlighten me as well as ping me for response.;

[ruby marsh]

if we link the account to something like to connect with gmail and password do we loose everything we did?

[untold sparrow]

no , but you can't log into the game so you better run away

[glass pilot]

Well yes, and it happens right as i was on the verge of getting the 80 pity ;-;

[ruby marsh]

what do you mean ?

[heavy mesa]

umm someone can help me im stuck at hotta games. and the games forced close

[ripe cradle]

anyone knows how to change name

[white nexus]

How do i input the discord code into the official website

[untold sparrow]

i mean you won't lose anything but this joke of a game studio can't maintain servers so you can't play anyway

[errant moth]

bruh why cant i chat in the world chat

[glass pilot]

Login exception status? Welcome, take a seat.

[ruby marsh]

ooh sorry lmao i got it

[hearty sparrow]

Could u all logout the game to test If I can log in ? 😄

[iron bloom]

Im stuck after data samples mission its stuck in crash loop

[hasty tide]

naa thats a bit different

[quartz drum]

I can't connect through google, so i can't acces the game, auth server down?

[ripe cradle]

guys how do i change my name

[heavy mesa]

no its not login exception status. when u clicked launch theres level infinite logo and hotta games logo. after the hotta games done doing it animations. the games do closed it self

[sly lake]

every time crashes when i try enter that quest idk

[white nexus]

How do i input discord code into the game's official website

[untold sparrow]

honestly im getting really mad , i've spent 50€ on that game for a stupid weapon and some fancy stuff , and now i can't play ... devs should be ashamed

[night relic]

Hey i wanna Report a Bug, i downloaded the Game in my Phone and Ehen i try to start it there is just a bluescreen and when i try to Launch the Game crashes

[hasty tide]

did you try peaking in pins on #gameplay-help so as check in #faq to see if any of it helps

[heavy mesa]

ok ill check it

[ruby lily]

AH

[hasty tide]

more info in #gameplay-help pins

[graceful wing]

what's wrong with bind account guys?

[half panther]

Tried it and still same problem. There is the error and translation

[white nexus]

How do i input my discord code into the game's official webstire

[vivid zodiac]

Aight. I manage to run full screen 720p
adapt overcome and improvise
Change in game to windows 720p
Change desktop resolution to 720p

[vague meadow]

would tof work on a 4gb ram pc

[quasi flame]

so is it impossible to transfer a character to another server, cuz im in NA but i accidentally made a character in Asia/Europe and linked everything to it

[sly lake]

pls someone help

[night relic]

Ah tysm

[white nexus]

pls somebody answer

[lime basin]

right so after being offered those rewards from vanoss' video when do I gets them rewards. actually not sure if this is where I ask

[whole bobcat]

My game always crashes and i have a lot of fps issues it takes time for the textures to load why is that?

[misty plinth]

this same problem like my account :"")

[serene mango]

hi guys does anyone know where the .exe file of ToF on PC is located?

[hasty tide]

check that you meant system req. so as connection

[old bluff]

Can u import apperance of ur character from other server?

[whole bobcat]

My tablet has good specs that meets all the reqs

[oak oriole]

Some one have solution for the game launching nd comeback to launcher ans it copy a long error message

[hasty tide]

than check network is my guess

[white nexus]

how do i input my discord code into the official website of the game?

[cyan pebble]

Can someone help me, it says "Login status exception, exiting the game!" Whenever I try to play. I already restart my pc but it's still the same

[whole bobcat]

Yeah when my game freezes my ping is mostly at 170 or above what can i do

[native sleet]

I currently have level 29 in the battle pass. If I buy the Advanced battle pass, do I get a level 59(29+30) battle pass or no?

[untold sparrow]

"unable to connect to server" but when i make a new character on a different server it works , it also works when i log into the mobile version , why can i not play

[hasty tide]

are you using wifi or a sim card?

[whole bobcat]

I use wifi

[pliant yoke]

Anyone else having a problem linking twitch to the account? "website unavailabe" error

[shut glade]

can't stream tof in discord

[sly lake]

pls help

[hasty tide]

haa ... well either distance and obstacles for the signal of just bad network provider

[cyan pebble]

Anyone?

[whole bobcat]

Alr got it thanks btw is there a way i can make the textures load faster? I had the same issue with genshin too

[hasty tide]

try this see if it helps its located in #gameplay-help in pins

[oak oriole]

Please help me

[half panther]

at least is isnt problem just on my end 😭 I sent mail to support soo i hope it will be fixed soon

[rancid dragon]

anyone know what this means and how to fix it? i already made an acc and im lvl 25 but it doesnt work

[rich kiln]

How do I workaround stuck at 90% in loading screen in Mobile?

[hasty tide]

hey anyone knows how to fix this?

[misty plinth]

even at official discord we are not find the fix problem :"")

[quaint heart]

I am trying to start up my game on pc right now. Opening the launcher just does nothing. Can't even find something in Task Manager. Launching as admin doesn't help, neither does disabling my firewall. It was working perfectly fine yesterday.
Any other ideas?

[vague meadow]

for some reason when i try downloading the game it wont even start downloading

[obsidian pollen]

No so far

[untold sparrow]

european keyboard users , we Are fcked , can't change the ability keys , i wonder who was stupid enough to think we didn't need to change these keys

[mild skiff]

Can i only pay for Pass and Monthly thing with credit card... ?

[rich kiln]

Rips, ty. Having the same problem in PC as well but all the 'workarounds' and f'ixes' don't work for me.

[spiral lark]

How to put my crew on the chat please help

[vagrant locust]

anyone else getting a phishing error from their AV trying to login with google?

[ripe cradle]

anyone?

[hallow imp]

why is my launcher not opening?

[charred oriole]

anyone with a google account can login ? antivirus kick me from the page instantly

[clever kernel]

i cant find yggdrasil here

[rancid path]

I got this but right after getting her my game crashed and for some reason wiped my data??? Is there any way I can retrieve the account??

[oak oriole]

Some one pls ?

[untold sparrow]

go to windows defender and deactivate real time protection for a sec

[graceful phoenix]

can i inv people from a diff server in the same region into my crew ?

[hasty tide]

has to be the same server

[quasi flame]

are you able to change appearance after the intial character creation?

[hasty tide]

can anyone tell me how to connect my ps4 controller with the game, either via cable or bluetooth, i dont really care which one, but for some reason it didnt work before

[tepid ermine]

cannot claim twitch drop when i try to login with my email it says incorrect password.

[ripe cradle]

do u know the problem?

[charred oriole]

fishing virus with the google connect of the game

[clever kernel]

if I change my account server will i have to start all over again?

[obsidian pollen]

Yes

[mild skiff]

are u for real i cannot buy the pass and monthly thing now only cuz i have no credit card lol...

[slow dove]

I bought the collectors pass and I only received the bonus reward, not the advanced rewards help.

[hasty slate]

Algun hispanohablante que necesite ayuda o algun hispanohablante en general? solo veo ingleses._.

[untold sparrow]

consider urself lucky , i spent money on the game and im locked out of it now

[tepid ermine]

cannot claim twitch drop when i try to login with my email it says incorrect password when my password is litteraly correct.

[verbal ferry]

someone know how to fiw the crash at tje first loading when you get stuck at 61% or 76% and just crash ?

[clever kernel]

thn what do i do if i cant find my server in th webpage? @obsidian pollen

[quaint heart]

Having the same problem. Let me know if you find something D:

[mild skiff]

outch.. idk its super annoying reminds me of genshin first weeks where u could only pay via the phone

[oak oriole]

Some one pls ?

[untold sparrow]

everything is wrong with this game it looks like , half the players can't even play so i wouldn't be surprised if they just said "now we have your money get scammed lmao"

[obsidian pollen]

You need have the character for that specific server to link the account for twitch

[hasty tide]

so no one knows what this intlcore.dll thing is?

[cursive pulsar]

is anyone getting payment related issues?

[cursive tendon]

Anyone experiencing black screen after launching the game? no logos or any thing just pure black.

[hasty tide]

so I looked at the interactive map, I came to look for resources and half of them are not on the map, help, there is a red brown Rice in this location, but it is not (

[verbal ferry]

?

[merry widget]

I found a way to stream it:

1. Launch TOF
2. Go to your Discord Settings and find "Registered Games"
3. Add Tower of Fantasy
4. Stream (When you stream it, you need to focus your window on Tower of Fantasy in order to stream it)

[hearty sparrow]

With no possibility to login on my server, I will go another game.... :/

[untold sparrow]

damn ,people just now discovering not all games are automaticaly added

[icy turtle]

Does someone know how long it takes to get the rewards from Twitch after getting the drops? Cause I still haven't received them

[hasty tide]

can anyone tell me how to connect my ps4 controller with the game, either via cable or bluetooth, i dont really care which one, but for some reason it didnt work before

[prisma gulch]

someone know if I can play with Xbox controller?

[stuck herald]

the games keep crashing when i try to enter a ruin

[sonic anvil]

i cant go in the game ;-;

[severe crag]

How to get my twitch rewards I got pack V but the rest glitchd

[unreal jackal]

Is Blumous down ? can't reconnect on

[warped trail]

why does treasure cooldown differs from player to player my friends have less cd than mine

[obsidian pollen]

Well ur situation is better than mine. My keeps crashing then i try join the server. It just crashing at 90% loaded

[glad bough]

Q: I am ingame but when i try to transmit i got the message "the server is not ready."

[hasty tide]

snow lotus grows here, they are also not there why?

[stuck herald]

dang

[vague palm]

Guys the game keeps crashing while iam playing how can i fix this

[gritty wave]

This is happening despite my pc being able to run the game completely fine

[arctic meadow]

Guys i have the Problem that if i go to login via Google that my anti virus get triggerd by a script how can i avoid it ?

[radiant edge]

If you mean with items like the Jetpack, that's because it holds two charges. The CD is only displayed when you have no charges remaining. {spaced out usage will result in a lower display}

Otherwise, it may be because your friends upgraded them.

[sonic anvil]

wth is this i just wanna play ;-;

[copper kelp]

So anyways, found a solution for "system overloaded" on pc

Uninstall and delete the files left on your pc (ALL OF THEM or it won't be fixed) basically resetting everything.

To make sure it works, try login with an entire untouched account as that's what I did

[hasty tide]

it keeps crashing at the loading screen my god-

[paper mirage]

why my game crash when i click lunch ?

[cursive pulsar]

wait for 5-10 minutes, close all game instances on all devices then try again

[warped trail]

dandelions, tar pits, supply pods etc. not relics

[magic topaz]

how the heck do you get more fps in pc my phone is like handling the game better

[obsidian pollen]

Yep that thing. Still waiting the fix or workaround

[hasty tide]

THIS GAME SUCKS, GENSHIN IMPACT IS BETTER 250K IN TWITCH Lmaoooo

[dusk meteor]

can someone tell me this is the problem? I just want to teleport but immediately force close.

[mild skiff]

what can I do about this ?

[hasty tide]

uhh 🥲 im just gonna head back to genshin

[radiant edge]

Ah, that I don't have an explanation for sadly. I assume you all joined roughly at the same time.

[arctic meadow]

Guys i have the Problem that if i go to login via Google that my anti virus get triggerd by a script how can i avoid it ?

[hasty tide]

turn off antivirus for a sec for that

[arctic meadow]

But why it gets triggerd ?

[warped trail]

thank you. They can claim those entites but i need to wait for 35 hours thats just sad 😦 and i can't save theirs locations thats another sad

[sullen girder]

On m’y phone always disconnected but i can log on my pc

[vague meadow]

why it doesnt work

[remote knot]

my game keeps crashing after i climb the wall in what should be the tutorial ( after you choose your character and give him a name )

[still cairn]

when will contact-support open back up? Ive send an email but a couple hours after launch but no reaction yet

[arctic meadow]

Its alway coming if i get redirected with the intl site

[mild skiff]

Pls.. someone knows what to do?

[sly lake]

it crashed here when i try to start that quest help pls

[dusk meteor]

maybe someone give me solution?

[hasty tide]

I dono I dont have that issue tho I only run hard core on the edge no regret defender

[rancid path]

What is the current game version???

[hasty tide]

1.0.4 at least for me

[merry widget]

Reinstall? 7w7

[weary terrace]

to whoever has the problem of the game stuck at loading 90% and crashes after a while which happens when completing the cutscene where you select your gender for your player

in my case, i have the same problem and the guides in #gameplay-help pinned messages didn't work for me

i solved the problem by installing the game in Bluestacks and play through the cutscene then went back to ToF in pc

i cannot guarantee that this works 100% for everyone who has the problem, try making through the cutscene with an alternate device ( Bluestacks/ any emulator for ToF / your phone etc.)

i will give updates whether the problem persists or not, if anyone else who tried this method and worked, please ping me

this doesn't work anymore

[rancid path]

Thanks

[hasty tide]

oh thanks

[fresh oracle]

how long am i gona wait until this update error is fix so i can go p2w :troll

[hearty rose]

I cant open my account

[late ridge]

so my cutscenes are breaking any way to replay them

[forest fulcrum]

In my case, just teleported to a TP near the beginning of the new story but the game crashed. Now, when starting up, it jumps from 33% to 99% and keeps crashing...

[mild skiff]

welp didnt work sadly

[sly lake]

same

[hasty tide]

anyone have same issue as mine?

[icy turtle]

Does someone know how long it takes to get the rewards from Twitch after getting the drops? Cause I still haven't received anything ingame idk

[visual widget]

aww man, i wanted play in pc because emulator sucks, my phone also not optimized...

[sly lake]

for me it crashed here and keeps crashing every time i try

[tranquil jewel]

Can't even launch the game and all the fixes doesn't help (i.e. restart pc, latest driver, etc), always when click on launch nothing happens..

[mild skiff]

Anyone know a solution?

[forest fulcrum]

Restart the launcher (It may leave a remanent on your Task Manager so close it from there if it happens).

[hasty tide]

see if this helps

[misty plinth]

What do i do ? I cant login with google account

[digital lake]

a solution?

[hasty slate]

Algun hispanohablante que necesite ayuda o algun hispanohablante en general? solo veo ingleses._.

[wind olive]

Impossible to play at this game when you lived in france #AZERTY

[sly lake]

WHEN I TELEPORT IT CRASHED

[tranquil jewel]

no nothing in there ^^, but thanks for the help

[hasty tide]

27C huh get ice cream

[opal kernel]

i don't know what's happening with my game
it crashes > i repair it > it works excellent > oops gonna turn my pc off > it crashes

[vestal copper]

directX 12

[modern umbra]

failed to open descriptor file does anyone know how to fix it i even repair game didnt help

[hasty tide]

mmm specs do you meat them?

[arctic meadow]

Me too

[floral delta]

I cant log in cuz of my anti virus, says theres a phishing thing

[small laurel]

try doing this as well if you haven't
https://quoramarketing.com/fix-tower-of-fantasy-verification-of-some-files-failed-error-7812021/

[opal kernel]

i do, the game runs well at 20-30 fps
the fact that it works fine but crashes on HOTTA logo after restarting my PC
and i wasn't messing with game's files

[noble shoal]

can you guys pls ban all the world chat spamers. We cant even use crew chat anymore because its so laggy

[arctic meadow]

yeah mine too

[vestal copper]

will do, btw i tried login again and its just black screen

[floral delta]

I dunno how to turn off my anti virus so damn

[gritty wave]

my pc has the required specs to play the game yet it keeps crashing whenever i load into the game or teleport ???

[hasty tide]

my game keeps crashing

[arctic meadow]

The thing is that it still mean something

[hasty tide]

omg ty for this was curiouse on this error code so now got something to give the hungry wolfs to try

[plush stream]

is there really south east asia server ? i searched on the internet and i saw that there's sea server

[jagged kayak]

Having problem with Twitch drops, can't login to my account cause of "Wrong email format" on official site I can login without problem

[hasty tide]

it's just stuck here at 90% then loads back to the menu screen

[small laurel]

elmao

[quartz whale]

anyone else's app crash when attempting to purchase on mobile?

[floral delta]

It wasnt doing this, now it is

[stark wraith]

as soon as i launch my game, this error msg shows up

[hasty tide]

my game is crashing after loading %90 everytime

[arctic meadow]

My Anti virus also pushes the cash file in the Qurantän

[boreal steeple]

does anyone else have this issue when playing on pc? the display just glitches out like this? a bunch of flashing lines appear. i can still play

[hasty tide]

now if only a proper exception solution would be in that would be a help

[vestal copper]

i type grapics tools and theres nothing

[rancid marsh]

reeeeeeeeeeeeeeeeeeeeeeee not launching reeeeeeeeeeeeeeeeeee

[hasty tide]

same and even on my phone it doesn't load so I basically can't play the game

[mystic crest]

I will give it a try when I get home, thanks

[boreal steeple]

heres another image :( does anyone know whats up?

[meager zealot]

Same here

[hasty tide]

i can't play the game too, it keeps crashing

[low pendant]

Keep getting this message as I try to log in

[stark wraith]

i´ve already tried that, i also tried making a new acc but it didnt help

[small laurel]

oh wait wrong chat

[cyan ivy]

guys I jus claim my twitch drop reward. But when I go into game its not showing? Anybody knows why?

[hasty tide]

the only info ik is in pins under #gameplay-help see if that helps you

[arctic meadow]

I got the email for the support but idk if they will answer me

[shell shell]

You have realized that solution? And its not helping? Im with the same error

[opal kernel]

THANK YOU SO MUCH it helped

[hasty tide]

I keep getting BSOD after playing the game everytime. The errors shows about the Watchdog Violation.

[vestal copper]

no, im still stuck with that

[primal pecan]

how to do this pls

[shell shell]

Its not crashing for u? Im with the same error 7812021

[small laurel]

should appear, idk why not

[hasty tide]

how can i fix stuttering on the game?(mobile)

[burnt coral]

uhm i am stuck in this diologue what to do

[opal kernel]

i've booted into the game and now waiting in quene

[ruby marsh]

do wwe still have the google connection problem ?

[hasty tide]

yup

[shell shell]

Okay perfect i wil try that solution

[mental bramble]

Can anyone help me because my birthday got put automatically on this day. I know this sound like bs, but I haven't claimed my birthday gift and I just want to change it to mine

[willow heath]

for some reason when i install my game in my ssd, it's fps is so low and can barely play properly but if i install it in my hdd it can run with such high fps

[iron bloom]

For me it crashed to home screen

[shell shell]

Before when you playing TOF The game crashed a lot, didn't it?

[opal kernel]

yeah
not during the game tho, it only crashed when i opened it

[hasty tide]

I was told it a in game thing but I didnt activate it so dono if it auto redirects you to it

[mental bramble]

Can anyone help me because my birthday got put automatically on this day. I know this sound like bs, but I haven't claimed my birthday gift and I just want to change it to mine.

[magic topaz]

how do you increase your fps here my phone runs the game better

[meager zealot]

@low pendant @stark wraith @sonic anvil @ripe cradle just fixed that, close the game and the launcher then ctrl+shift+esc => Search for tof_launcher.exe (Still executed ..) and force close it. Then relaunch the game, relog and enjoy. Hope it will work for you

[shell shell]

I have the same error but for me it crash the game in random moments every day

[willow heath]

when you guys get stuck at 90% it seems like it's server issues not yours, i tried connecting with mobile data and it worked but with wifi it keeps getting stucked there. so far that's the only solution i'm sure that it works but yeah, can't play wifi...

[burnt coral]

u cant set ur bs ingame if its once set- may contact support or so?

[south shore]

anyone know why i cant login with my gmail and it just says that the page isn't available?

[mental bramble]

Yeah I will try to contact them thx

[lone zinc]

ruin always crash what should i do t.t

[floral delta]

The gmail login is messed up for alot of ppl I see

[misty plinth]

Guyss how i linked my account game with other account social media at smartphone? I cant find the fungsion

[hasty tide]

I'v seen the nitro thing in game but meh just ignored it

[magic topaz]

wait turning on fullscreen makes it run at native res? 💀

[ancient orchid]

How do you use the gift code for all nitro subscriber's?

[hasty tide]

idk I just clicked all the damn red lights poping up for rewards and one of em was nitro

[misty plinth]

Yesss i cant login with google since 🥲🥲morning

[queen root]

someone know how to fix it?

[hasty tide]

ikd if it works on google account but gmail worked try this

[magic topaz]

wishing for tof to make fullscreen on any resolution

[iron bloom]

It gets stuck at 90 but then it crashes to my mobiles Home Screen is that still related to server?

[snow elk]

My game randomly turns to rave mode

[boreal steeple]

SAME

[floral delta]

Bro idk how to turn off my antivirus

[south shore]

Thx!!!

[willow heath]

well, mine doesn't literally crashes but it puts me back to the main menu.. if you wanna make sure, you can try cause i've been playing for an hour now

[sonic anvil]

bruh

[warped trail]

i have 15 hours to take that mission but my friends already completed the mission and they have 8 hours to take next mission just why

[chilly shuttle]

They did create separate servers per region but i dont it still managed to alleviate one of the common problems in mmo with the surge of players well since the game is new

It will take a while before it stabilize

[dark jacinth]

Im on PC. I can log in to the launcher but when I click launch it just closes and re-opens the launcher without doing anything. This has not had a fix for 4 days now

[snow lava]

Hi, when i want to connect to “cosmos” server the logo is looping and telling me to disconnect from server… anyone have a solution pls

[meager zealot]

Sorry, it worked for me, not sur if it was the solution.

[willow heath]

yeah, that's why i'm just playing on my phone with data for now so atleast i'm not waiting for too long

[iron bloom]

Does i kick u back to the launcher or games homescreen i hate this stupid channel cooldpwn

[wise nimbus]

does the controller work on desktop or is it just mine having difficulties ?

[hearty sparrow]

Same server but not possibvle to join the queue ! What was your solution ?

[misty plinth]

Omaigodd same as meee tooo

[willow heath]

nope, it just puts me on the main menu screen where you choose servers / region

[hasty tide]

I get whitescreen when i enter the fullscreen mode. can someone help?

[iron bloom]

Oh i see

[meager zealot]

Retry and retry and retry, since two day i'm retrying, no solution, just too much people

[lone zinc]

hey guys my game always crashes on ruin b-03 anyone know how to fix t.t

[hearty sparrow]

😭

[frail vigil]

Any ideas ? (« Server disconnected »)

[chilly shuttle]

With how many people that has same problem it is totally server can't carry the surge of people login at same time

[heady notch]

If I change my server can I get my account with me ? I don’t want to start from new

[forest fulcrum]

Update: Just did as said on rentry site and now the game freezes upon reaching 99% -.- Can't even tab back to it...

[snow elk]

Switching video settings seems to cure it

[misty plinth]

Its didnt work :,,) i already try this

[meager zealot]

And shit ...

[heady notch]

But I’m in Asia rn and will go to Europe tomorrow

[hasty tide]

i see

[verbal elm]

This my third day log in but its not letting me claim it ~ My weekly is registering as 3rd day but the ssr selector event is not ..... pleases help ~

[hearty sparrow]

Nnooooooooooooooooooooooooooooooooooooooooooooo 😦

[hasty tide]

any info to fix crash issue?

[frail vigil]

You need 700 points and you have 540 rn

[verbal elm]

Look at the Login Days 3/7 , its not letting me get it ~ , my weekly is 3/5 for sign in

[stuck herald]

the games keep crashing when i trasmit one place to another

[wraith holly]

Why can't I use Discord VC in game, is there a way to change that so I can talk in a Discord VC?

[tall marsh]

Sinze is right, SEA server is bugged with that mission, heard EU and NA doing fine with it

[silent mural]

i think elypium is going to crash again because of spammers

[hasty tide]

#standard-chat

[proud salmon]

Anyone that managed to fix this

[hasty tide]

i have a problem help me

my problem : When I download the game I get a black screen why?

[white spruce]

has anyone in asia collected their day 3 log in yet? it's been hours and i still can't claim it

[severe creek]

i keep getting this message no matter what name i type in

[hasty tide]

nah there is a solution in pins on #gameplay-help but is a 50/50 chance

[fierce badge]

happened to me now it's fixed restart it completely and go back into it do it at least 3-4 times and then it works or just give it time

[wheat shuttle]

Where to redeem codes? Is there a lvl requirement for option to appear?

[hasty tide]

its probably the same thing as Error 2816

[fierce badge]

yeah probably

[frail vigil]

I don’t remember bc I can’t log in the game 👍👍👍👍

[hasty tide]

no clue prob best to ask in #standard-chat or #gameplay-help

[raw moss]

again on Elypium really?

[hasty tide]

get this error when i launch the game, any idea why?

[open pebble]

guys I just claim my twitch drop rewards but when I go into the game its not been received yet? Anybody knows why?

[wintry harness]

if you buy the basic $10 pass do you get a discount if you decide to buy $19 pass later?

[formal hollow]

Is EU Cosmos laggy for anyone else right now? (having serious 2-3 second lag)

[ruby marsh]

the google issue is still there?

[past mango]

Is 120Hz on PC broken ? I can't activate V-sync even on Nvidia panel

[static flint]

Anyone having problems to log in PC version with Google account? I'm having DNS problems but I've been playing the last 2 days without any problem

[hasty tide]

yup

After trying to open 10 orbs my game closed and I can't join the server again. What to do?

[lilac dust]

whats it saying when trying to go into the server

[ruby marsh]

bruh do you guys thinks that we need to wait and they are gonna fix that?

[hasty tide]

try till you get back in fight scratch bribe your way in if needed

[hasty tide]

I dont think that issue was yesterday tho right? but yhea keep a eye on pins for solutions and just follow chat

[hasty tide]

No message is shown, just the game closes. The same thing happens on the phone as on the computer.

[noble fjord]

@potent anvil Encore un soucis avec le serveur Elypium encore attaqué ??? il es down

[silent linden]

bonjour j'ai un soucis avec les drops twitch j'ai toujours rien recu pourtant j'ai tout debloquer et relié le compte ? quelqu'un aurait il des infos

[lilac dust]

ok go on your pc and try running the game as administrator

[sly lake]

what should i do when it crashed while i was in teleport

[quasi latch]

is there a way to turn off the blue circles we get when we touch the screen?

[azure parrot]

does anyone know why this happens when i download the game

[hasty tide]

I don't know if this problem occurs only with me, or if it is a problem with the server I play on. I wrote an email 2 days ago, but still have not received a reply.

[wintry viper]

Someone know how I can activate aim assist on PC?

[silent linden]

i've an issue with the drops twitch my acc is already link , and still received nothing someone have a solution?

[left quiver]

Game won't launch on my laptop :/

[hasty tide]

uhh this keeps happening even if I quit and rejoin the game...

[misty plinth]

OMAIGODD GUYSS THIS WORRKKK. I TURN OFF ANTIVIRUS WEB AND I CAN LOGIIIN THANKSS

[stark wraith]

i just restarted my pc like millions of times, and kinda somehow it worked

[frozen jetty]

Hello! Umm.. i just want to stream ToF on Discord.. but it dont detect the game and when i go to add ToF to the list.. adds the launcher but no the actual game. Someone Knows how to do it?

[knotty orchid]

Is there any fix for this?

[floral delta]

My anti virus doesnt wanna turn off

[pearl geode]

7th times in like 5minutes TY GAME LOVE U

[sterile cradle]

when i try to do in-game purchase on PC it takes me to a white screen and doesn't loads

[hasty tide]

idk if this helps as there is 1 digit difference in the error code but give it a try
#technical-help message

[halcyon compass]

Its the 4th day and yet I can't get my 4th log in points so I can get my ssr box

[knotty orchid]

Not yet? Ight

[pearl geode]

where can i ask for support? like do they have like support team or sum

[lethal pewter]

when i try to lunch the game it says CBT is closed, why?

[raw moss]

cause its true the cbt is closed🗿

[waxen cedar]

does anyone else have a glitch where you look in the direction of the sun and the whole screen becomes super bright?

[cerulean carbon]

Is there a known fix for the in game chat bug where it always says "Unable to send messages, use quick chat instead"?

[stark wraith]

u could stream ur whole screen

[hasty tide]

nah haven't seen one yet

[pearl geode]

where can i ask for support? like do they have like support team or sum

[lethal pewter]

;-;

[hard lichen]

Is anyone having problems with topping up?

[hasty tide]

If no one can help me, and I still have not received an answer then I just give up on the game, because it is impossible to play it anyway by the number of errors..

[gritty wave]

i've found out how to fix pc crashing while loading in or teleporting , you need to either disable your antivirus or make tower of fantasy an exception to the antivirus.

hope this helps

[halcyon compass]

Google says it reseets are at 2 am but still can't login redeem my points

[cerulean carbon]

I see, that's unfortunate.

[hasty tide]

[e-mail]

[green sentinel]

Still not receiving twitch drops ingame even after claiming them on twitch and the account is linked, any fix with this?

[fervent whale]

Every single time I try to spar my friend it says he’s offline or different server even tho we’re both online playing the same server??? How do I fix this

[hard lichen]

This is what I'm seeing after trying to top-up!

[atomic urchin]

Hi, I’m trying to get into the game since yesterday, but every time I want to start I get the black screen and the game never starts, I tried everything, but nothing worked. It’s weird because my pc is compatible with the game, any idea what I can do?

[wary geyser]

either im doing this wrong or it just wont work for me, do you mind sending me screenshots of the step by step so i can get a better grasp on it?

[upper fossil]

Pls I need help, When I start to play at tof I go on european server and join "Jupiter" with my girlfriend but now, some friend want to join me but the server isn't on europ but Pacifi-asia can I change my character to another server ?

[fervent whale]

Every single time I try to spar my friend it says he’s offline or different server even tho we’re both online playing the same server??? How do I fix this

[quiet bough]

Reoccurring problem, game doesn’t ever run on mobile data even though i have clear and fast connection, wtf do i do i jus want to play outside the crib

[vale hare]

Elypium server down again 😦

[hasty tide]

the only info I found in pins is this

[slate willow]

So, Elypium down again? Wtf?

[rocky raven]

what's wrong with Europe Elypium server? It writes "game server not yet launched".

[fervent whale]

Every single time I try to spar my friend it says he’s offline or different server even tho we’re both online playing the same server??? How do I fix this

[past mango]

What's wrong with Elypium

[lost wolf]

anyone experiencing the issue where you launch the game and it crashes after like 10 seconds

[slim elk]

Elypium is being attacked by hackers

[slate willow]

I suppose too much players and there were some spammers :/ Even though when I started, I have chosen the server that I thought would be not so full imao.
@past mango Down.
@slim elk they should autoban these... 'people', srsly

[pallid zinc]

wait a minute

[knotty orchid]

Is there any fix for this yet? I just want to play the damn game

[fervent whale]

SOMEBIDY HELP ME

[atomic urchin]

.

[green sentinel]

Thanks! I'll just wait it out ig

[hexed solar]

How can I get my character ID?
When I finished my previous preset it said saved when I pressed next
but it wasn't saved.

Now I want to create the same character but in a different server but I can't get my character ID

[junior peak]

I bought the August pass and the other packages on the shop page but didn't receive them. I was also charged multiple time for them. I put a ticket in but they gave me a Sr character and called it good.

[hasty tide]

hope you get em tho

[fervent whale]

Does sparring work? Or is it just me

[subtle kettle]

Elypim was spam chat...

[woeful iron]

not sure if this is the right place to ask but how do i claim my nitro gift ? it’s an avatar pack

[west root]

2 days in a row hackers fking crash elypium server ffs

[slim elk]

Yes, sparred with my friends already

[hasty tide]

I just got the game and was trying to start but i cant enter a username

[vestal sonnet]

hi there, when im trying to log in with my google account, im getting an error

[halcyon compass]

What do I do im trying to get the login redeem but I can't so do i wait longer or what???

[fervent whale]

It doesn’t work for me it says friend offline or different reigion can u help

[south hare]

by chance are these bugged? they appear as active on the map but seem to not have lava at all...

[vestal sonnet]

i think once you've used it, it can't be used again

[slim elk]

Must be in same ch. Also they should be beside you.

[fervent whale]

Beside me irl?? We in the same server

[raw moss]

the thing is we dont used them ... there are empty from the start still on if you look at the minimap

[vestal sonnet]

@hasty tide any chance you can help me? I can't even get into the game anymore

[south hare]

that doesnt make sense though as they would disappear if so, and i havent touched a single lava pit ....

[slim elk]

Lol no, just your character. Same server, same channel, same location.

[hasty tide]

do lines affect it tho?

[hexed solar]

Is there any way to get my character ID after creation?

[unique bloom]

do you think that your problem with this little lava thing is even close to a "Technical" problem where people can't even play the game ?

[fervent whale]

We weee in the same place and same server and everything but I couldn’t see him in game

[cerulean carbon]

Those are time gated, think of them like the time gated chests. Some in Banges should be open now but not all of them.

[slim elk]

Think so, have to be in same line/channel

[quiet yoke]

elypium died again?

[hasty tide]

yhea so than region > server > line but what if the 30 char limit?

[past fossil]

Not sure if this is the right channel ive been having issues entering my payment details in the UK. It says failed payment any help would be appreciated

[slim elk]

If you dont see him in-game, you must be in separate channel

[copper lichen]

So I'm trying to make a purchase on TOF using Google play, it says that the transaction cannot be completed, tried many methods of fixing it but it still persists, any solutions?

[tall raven]

I get stuck in 90% loading screens very often Elypium [EU]

[west root]

is this for real i got 2 characters my main that i play since the first day and the second character that i play when eypium server is down cause of emotes spammers and i need to wait a full day to open orbs that i open on my main character so annoying

[lapis star]

Me too! Idk what's up with that

[soft swift]

I'm trying to log in but it says "account does not exist" for me. I've checked everything and I just can't log in.

[pseudo canyon]

is anyone else's login days for newcomer event not going up? ive logged on for two days now but cannot claim the mission, stuck at 1/2

[hexed solar]

Is there any way to get my character ID after creation?

[hasty tide]

you mean preset?

[tall raven]

ah shit, here we go again #FreeElypium

[lapis star]

This was the exact reason I came to this channel, and I also had the stuck at 90%. Then i restarted my PC and now I can't log in, and get this message.

[fervent whale]

Wdym same channel? As in like these?

[pseudo canyon]

no, channel ingame on the top left

[west root]

remove emotes from elypium server if they dont do nothing about the emotes hackers will crash elypium forever

[tribal tiger]

so elypium is down a lot ?

[umbral mesa]

Yo i just got this too!

[cunning lava]

Anyone know why the mini loader wont open? I've tried running as admin and did restart my pc, still doesn't work. Please help

[fervent whale]

Cool?

[gritty cedar]

How much gigs does this game use on iOS I have 15 free gigs but it still doesn’t wanna download

[halcyon compass]

Still trying to redeem log in but nada. What do I do switch servers or wait for noon or what??????

[umbral mesa]

Not cool

[woeful ermine]

This has probably already been posted here numeral times. But is there a fix for this? or just a "Try again every 30 minutes and see if it works" kind of deal?

[tall raven]

Yeah, we are screwed with our server #FreeElypium

[fleet glade]

Can you fix the connection to the game ?
I needed four tries to log.

[radiant edge]

Will DM you, I've some experience having troubleshooted these types of issues with people on here.

Update: solved

[lapis star]

Honestly just gonna make a new acc on a diff server at this point. It's only day 3 so it's not like we lose tons of progress

[hasty tide]

Where can I redeem the TOF code from discord?

[still cairn]

Connection timed out 2 times when choosing my character/name, is this game okay?

[hasty tide]

nah keep brute forcing spamming your way in its cuz servers are full

[copper palm]

where to claim gift codes pls help

[iron bloom]

Im getting crash at 90%

[tall raven]

cba, I already spent so many hours into my character. Got lvl 29 and the first area 100% today. Plus my fav SSR:s

[west root]

u need to wait again to open some orbs and u need to wait to get more lvl cap again

[lapis star]

Yeah, I totally understand that! Luckily I've only been playing casually doing the story and daily stuff.

[hasty tide]

https://www.youtube.com/watch?v=mbjLfNbA4BM&ab_channel=JAZZY

[woeful ermine]

Ah alright. I do get this error after the the first one. So just keep spam clicking and hope it works?

[hasty tide]

any help? seems like im the only human getting this error, already contacted support no word from them

[rancid wraith]

Why don't they just transfer everyones account to a different EU server FFS and close Elypium down

[tall raven]

At this point, we may be entitled to server transfer because of the numerous issues already

[hazy shell]

I agree

[soft swift]

Do you have any admins here???

[west root]

cause hacker will attack others server so doing that dont change nothing

[next ermine]

when i open the game i see the logos and then its just a black screen forever and when i try to repair the game it says this

[hasty tide]

yheaa its error 2816 or account in use or occasionally except. something

[fervent whale]

Will they add switching servers without losing progress?

[hasty tide]

#technical-help message

[charred nexus]

anyone know how to fix can't chat in game ?

[next ermine]

i've already tried that

[hasty veldt]

what is this

[hearty thistle]

How to fix lag🗿 can't play for long and need to force stop constantly

[charred nexus]

how to fix can't chat in game

[hasty tide]

I see Iv seen it work for some

[errant sorrel]

Elypium as well?

[fervent whale]

Will they add switching servers without losing progress?

[desert geode]

every server down or just some of em?

[hasty veldt]

yep, and hello fellow elypiumer

[velvet mason]

#FreeElypium sadge

[west root]

elypium got hacked by spammers its the second day in a row they crash the server

[solid vessel]

what happens if you change servers in same region for exp. changing servers in europa will my account stay same or its going to be fresh new one?

[wide elm]

I am stuck in dialogues, is server down?

[charred nexus]

how to fix can't chat in game

[hasty tide]

k time for some food

[errant sorrel]

Well, guess it seems to be a common issue with Elypium, at least today, was playing normal an hour ago.

[tardy adder]

Guys i wanna ask is there any difference between tower of fantasy from taptap or Google play in terms of fps and running the game smothly also over heating

[hasty veldt]

lets hope it doesnt take long, i have got nothing else to do and i wanna play

[neon siren]

anybody solved the login exception status problem ?

[hoary geyser]

I have the same issue, seems to bed the anti virus program detecting the link as URL Phishing

[gritty cedar]

How do you fix update error on IOS

[hearty thistle]

Should I reinstall cuz my game lag after a story or transmitting

[errant sorrel]

Oh i am not too mad about it, they did say the game got a fair amount of issues and i can see most of them already, but i also got WoWS to play so at least i got things to do till it's fixed.

[void reef]

Is anyone still experiencing game crashes? My game crashes after selecting a server and it loads to 80%

[west root]

yesterday i think elypium server was down for like 5hours i hope today take less time

[hasty veldt]

how long will it take

[iron bloom]

Me im stuck in crash loop

[floral delta]

My game keeps crashing and its annoying

[frank falcon]

do you have to be in the same server to form a crew?

[radiant edge]

Missing files are almost always antivirus related. Even if you don't see a detection / removal prompt, or the file in the AV's quarantine folder.

[errant sorrel]

how long will what take? I mean the Developer stated that before the launch of the game.

[neon siren]

Anybody fixed the login exception status error ?

[near ravine]

hello, i don't know where to ask it my question is can i change my Email, and dose tof have 2step verification ?

[lilac dust]

yes

[silver lantern]

help

[iron bloom]

My game loads to 90 then closes completely when i open again its same thing

[neon siren]

my guy just writed yes and gave no explanation 💀

[void reef]

I see, i thought it was just me. Ive been looking for a fix but nothing works

[hasty veldt]

elypium is the only server with that issue?

[urban tide]

So was the elypium server fixed or not? I just get "game server not yet launched" error

[ashen vortex]

This fix make a new problem
Decreasing fps

[midnight cedar]

I got the same

[west root]

it was but hackers crash the server again 1 hour ago

[errant sorrel]

So far it seems Elypium is the only server being hammered by Bugs.

[gloomy bison]

I thinks its bugging cause all the world chats are being spammed

[urban tide]

bruh

[hasty veldt]

damn, talk about misfortune

[lost silo]

oh the same problem

[small laurel]

I hope they make some optimization and this whole problem with directx gets fixed

[native sluice]

someone can help-me to login ? i'm trying to play since yesterday and i cannot to login, i am using google account

[hot fox]

every time I open the game, it keeps going to this screen. Is there a way I can get around this without uninstalling?

[devout parrot]

Is it confirmed that we will get switch server item on level 30?

[karmic ginkgo]

when the queue will be deleted?

[hasty veldt]

open the launcher, log out and then log back in, it should solve that

[iron bloom]

Yeah ive tried relogging tried wifi/mobile data nothing works its game breaking bug u can’t progress at all I shouldnt have uninstalled genshin now i have nothing to play

[runic fern]

Elypium is dead again, right?

[errant sorrel]

yep

[cedar summit]

when error 2618 will be deleted and any can join ?

[hot fox]

I've tried doing that numerous times but it keeps happening

[loud osprey]

elypium cursed

[hasty veldt]

i should not have joined it lol, i almost joined Cosmos but my bff is in Elypium so i joined it

[fresh heart]

game constantly crashes when im near this area,anyone having the same issue ?

[rough roost]

anyone know how to fix login status exception?

[hasty veldt]

I should NOT have joined Elypium

[hasty tide]

https://media.discordapp.net/attachments/998000414614102098/1008006673446740038/Screenshot_20220813-104109_Tower_of_Fantasy.jpg

help. everytime i try to login, i get this message and cannot enter the server (atlantis)
i checked my internet connection is good

[cobalt goblet]

hey guys is elypium down ?

[burnt cove]

Anyone else not getting their monthly pass rewards?

[hasty tide]

Hi! I need help, how do I rearrange button UI on mobile?

[timber sparrow]

Uhhh....redeem code has reached its limit

[hasty tide]

ye Elypium is down

[west root]

i was reporting the spammers but nothing happen to them they spam for 2hours no stop and now the server its down

[karmic ginkgo]

same from anomora

[ivory phoenix]

i was parental locked despite being 20 years old, how do i fix this issue?

[brittle scroll]

Anyone knows what it means?

[limpid quest]

https://discord.com/channels/@me/944778768436850728/1007904884961591316

[rigid aurora]

Anyone who has an idea about this one?

[west root]

elypium server got hacked and no one can play on that server people are spamming emotes for hours and they crash the server doing that

[brittle scroll]

When will it be on again?

[minor thunder]

wait so is it hacked or just crashed because of people spamming?

[royal vapor]

yes

[still cairn]

why does it keep crashing my whole pc? how do you mess up a game that bad to the point it crashes pc's

[limpid quest]

anyone know how to fix "game file verification failed" when I try to launch the game?

[west root]

they use a hack to spam emotes i think

[rancid belfry]

So I was downloading the game almost 19gb, but I paused and shutdown the pc, tonight when I want to resume the download, it started from start again, not from where I left. I paused it because Im using mobile data and the download speed at the time already slow, so I decided to download again tonigt. Anything I can do about it?

[hasty veldt]

yeah as there is a 7 second cooldown in the chat

[gritty wave]

Does it crash when you load in and/or teleport?

[brittle scroll]

That's not ok I spent money and now I can't play

[timber sparrow]

Oh yeah some peeps spamming emotes earlier in Ethereal Dream

[hasty tide]

can we destuck ? or die ?

[open wren]

Lunalite server is legit “smooth and green” at the moment and I still can’t go in, waiting 10 minutes?!?!

[still cairn]

Opening/Closing the game, installing the launcher also crashed it twice before it worked

[fierce bolt]

Hello my character dissapear, anyone else with that problem? :/ in my guild im still there but no in my login :c

[royal vapor]

It’s speculated that the hack is occurring via the “link account” system. the links they take you when you try to link your account are getting detected as malware.

[hasty veldt]

server should be up soon, issue is that the server is full of douchebags, i regret joining it

[sharp apex]

The game keeps crashing whenever I interact with the mouse. Is anyone else facing this?

[plain ridge]

GG, same as yesterday

[hasty tide]

im stuck lol

[calm coyote]

I am unable to make a purchase, it just says error contact bank.

[gritty wave]

It's to do with the antivirus, it's preventing you from playing the game due to a file, either disable the anti virus or select Tower of fantasy as an exception to scans, I had the same problem but once I did that it let me play no with no problems

[hasty veldt]

i never knew Elypium had so many people lmfao

[rough wadi]

anyone got login status exception

[still cairn]

Alright i will try that thank you!

[tepid tendon]

game keep closing on ipad any solutions?

[royal vapor]

can tof please let us on Elypium migrate to another server.

[random seal]

cant they please just make a slow mode ingame?

[sharp aspen]

they should let everyone move to any server they want

[spring pike]

How do you find the current game version number

[gritty wave]

No worries! 😋

[wheat vortex]

i cant log out i cant resize the window how do i fix it

[primal dagger]

i didnt get some of the twitch reward even thought i recieve all of it
literally have frame but no title

[open wren]

Man they really gotta fix the server issues, a red dotted sever legit took me 2 seconds to join while lunalite (server i did progress in) was greendotted and waited 10 minutes and still ongoing, how can I NOT join a green dotted server???????

[tiny hemlock]

Use end task manager if crash then use alt + f4

[light vale]

how do i redeem the nitro avatar pack?

[sharp aspen]

i've been trying to queue onto anomora server for the past hours still no luck , always get the "already logged in" message

[weak talon]

I cant complete the hot air balloon quest. Can someone help pls

[wheat vortex]

i can't change accounts, iwanted to change accounts, the log out option is not showing

[misty lava]

is there a way to find the date of birth on tower of fantasy of account? im 21, and apparently that classifies as a minor not being able to use text messaging in game

[cerulean carbon]

At least put some context and let people see your specs maybe? We can't see what's wrong if you just say "it crashes my pc" lol

[royal vapor]

the chat already has a cooldown. the reason the bots spam so fast is probably that they input the emotes before the cooldown actually activates. ( rinse and repeat ). // this is just speculation please don’t view this as fact

[tiny hemlock]

Probably bug lol just restart em

[random seal]

if thats the case then they should fix that problem xD

[weak talon]

@cerulean carbon

[hearty sparrow]

same here...have to try tomorrow ^^

[minor thunder]

please tell me, that happend to everyone from Elympium server and not just me. I really hope that i'm just dumb

[wheat vortex]

this one does not work 😦, cant change my account

[tame tundra]

i tried everything and still doesnt work

[onyx yew]

most of the time it needs to repair XD

[tiny hemlock]

There is way u can re install game if work this or not. Delete em

[glass pilot]

you're not alone. same with me since yesterday

[soft swift]

How long does support take to respond? I want play !!! 😢

[minor ember]

hi! when i log in my deets on mobile it starts on tutorial. is my pc progress not carried over to mobile?

[open wren]

How to not get the message “disconnected from server” (but on a GREEN dotted server)

[random seal]

I mean I get that there are a lot of problems on release, but its insane that server go down because of emote spams and dont go online for 4h+

[errant sorrel]

It's for everyone.

[worthy cave]

Ahh, RIP Elypium. Attacked again

[sharp aspen]

this system is dumb anyway even if the server were full there should at least let us queue instead of spamming and trying to connect

[tame tundra]

repaired it nothing happened

[still cairn]

My pc is more then capable to play this game, its funny how people react when i call the game bad but not when i ask for help like the 5 times before that message. Maybe not only respond when you can argue about something 👍

[misty lava]

support takes like a day or two to reply. and arent very helpful i found. just sent another email

[ruby marsh]

the google account issue is still not solved ? :/

[hasty tide]

russians to strong

[sly lake]

still tof crashing in the midlle of playing

[onyx yew]

when you go to an area and crash it wont open til you repair it

[tiny hemlock]

By attacking hackers 🗿

[hearty sparrow]

for sure....

[open wren]

Bruh I join any any any red dotted max queued sever and I can easily join in less than 3 seconds, I don’t get why a green dotted smooth lunalitr server takes impossible to load

[gritty wave]

It should be carried over, make sure both devices are logged into the same account and check the servers that have characters on it

[soft swift]

oh my god 😢

[chilly dust]

Elypium down again?

[misty lava]

does anyone know how to find date of birth submitted in account?

[errant sorrel]

ye

[tame tundra]

cant even play the game since release wow

[timber patio]

hi .. did your problem got fixed? because i have the same issue

[minor thunder]

uff thank god, i was scared

[cerulean carbon]

I did not react because you said the game is bad, I'm here trying to answer questions, I'm just saying that you should at least put context when asking here, how are people supposed to help when you only say your PC crashed? It's funny that you come in technical-help and whine, maybe not come here without the intent of being helped? 👍

[tender hearth]

soo did it work ?

[west root]

elipyim is up again

[wheat vortex]

is there any other way to change accounts, i cant resize the tab so the log out option does not show

[hard lichen]

Is anyone else having problems with topping up? Whenever I click on the pack I get this blank space!

[glad minnow]

i have an issue, i download the launcher, i choose where id like to install the game and stuff, i hit the install button but then nothing happens

[stuck laurel]

Hi i got an error during activating my account on twitch event, can anybody help me?

[small laurel]

yeah

[pastel heron]

u have nickname like me) bruh

[ruby narwhal]

server connection failed i live in ukrain

[weak gyro]

i keep getting stuck at 90% when i try to enter a server

[plucky crescent]

what do i do if the game doesn't launch after 20 min ?

[final oar]

My game crashes 3 seconds after loading into the game

[hasty tide]

delete game

[tiny hemlock]

End task manager restart em

[still cairn]

Your not here to answer questions, thats pretty obvious, after asking for help 5 times i can "whine" a bit, this channel is full of issues that people have and 1% are actual solutions. Stop arguing and help people if thats what your here to do lol

[open wren]

Did they fix those server problems yet

[misty lava]

please anyone, is there anyway to find birthdate in account? i really dislike not being able to message in game chat

[plain ridge]

Why always Elypium... 😦

[cerulean carbon]

Because I just came here, do you expect me to read your back log like I'm being paid for a 9 to 5 job? Stop being entitled

[pastel heron]

Elypium live

[tiny hemlock]

Also u need buy SSD and HDD can help you both storage and performance is important needed

[dusky shell]

whenever i try to do a special order the game freezes in the animation and then crashes every time and im not exactly sure how to solve this issue

[timid saddle]

Is anyone else unable to claim there twitch drops for EU Kuura server?

[still cairn]

Then maybe think a bit before responding to something, you know with the brain humans got

[gritty cedar]

Has anyone found any solutions for insufficient storage I have literally tried everything

[royal vapor]

Are you one of the workers in the server or so?

[cerulean carbon]

Yea you kind of need that as well when asking favors and questions, and maybe pick up proper etiquette along the way too.

[fleet glade]

How can I set shortcuts for relics ? It does not work so I cannot use the jetpack.

[plucky crescent]

maybe try to disconnect your wifi and connect it again

[errant sorrel]

Pal, not everyone is here 24/7 and can see everything, and the person is right put some context behind it with some PC specs instead of just saying "Yadda yadda my pc fast".

[hasty tide]

try pins in #gameplay-help there are some posts regarding lording fails

[ripe marten]

I'm playing in iphone 12 mini but keep getting disconnected. Any fix?

[sharp aspen]

check that your keyboard is set to english QWERTY

[misty lava]

im hoping someone might know the answer, anyone know how to find the birthdate you submit at beginning of game?

[candid estuary]

The game closes for me on pc

[obsidian shadow]

I'm stuck with this always when I try to start the game on mobile?

[royal vapor]

please stop fighting here in the tech chat. it’s not going to solve anything.

[lilac dust]

try running the game as administrator

[plucky crescent]

ok thx

[still cairn]

Already got the answer so no need sound like a smartass afterwards, you guys act like you need my pc specs and stuff while someone else that is actually trying to help found the solution, i don't expect alot of smart people like them tho in a community for games like these

[thorny comet]

im on day 4 of login rewards but its not counting it towards my newcomer event progress, anyone have any ideas how to fix?

[fleet glade]

My keyboard is azerty.

[ruby marsh]

Hi do you guys found solutions or know if the google issue is gonna get solved ?

[grave wasp]

has anyone tried to stream this game with obs? for the life of me i cant get it to show on obs :bored:

[hasty tide]

emm the servers are over loaded but try restarting the phone and check network (WIFI recommended)

[sharp aspen]

that is why i told you to set it as english QWERTY

[exotic forge]

What is the google issue

[hard aurora]

Anyone else having this problem? I'm playing on a Moto G Power and I'm on Nightfall server US. I tried playing the game. Game runs fine right? Everytime during cutscenes or gameplay I get a loud screech sound when I try to play the game. It runs fine. Idk if I need another phone which I can't afford but if definitely plays on Moto G Power 100%. Sometimes it screeched makes a beeepz sound during character dialogue too when the cheaters talk and when I'm fighting monsters. Etc. I need some advice could it be due to a full server causing it? I'm about to uninstall. 😦 I've been waiting for this game to come out too. It even crashes on character creation screen. Last time it completely kicked me off the game and crashed. Sorry. Hope someone could help me get this sorted out. Makes it impossible to play the game. Awesome voice acting BTW. Love it. 🙂 ^_^

[dusky shell]

can anyone help me with an issue when i wish on the banner? it crashes every single time no matter what

[gritty cedar]

Yeah it’s been like this ever since pre download came out pretty annoyed honestly

[ruby marsh]

i can't connect to ToF with my google account

[errant sorrel]

K suit yourself. Remember, the way you act doesn't make you look intelligent in the slightest.

[hasty tide]

do you meat min req. on specs so as do check network

[neon siren]

never seen a game with this much fatal problems. But this is a same issue with asian games. They only interested in their market.

[royal vapor]

just stop arguing. nothing is being solved like this. i get that it’s frustrating, but everyone is pretty frustrated right now with the game. nothing is going to work either way now since the servers are being crashed at the same time aswell.

[errant sorrel]

to be fair the developer did state the game will launch with some issues.

[weak gyro]

im using one of the fixes in gameplay help

[hasty tide]

chill personal issues go DM

[misty lava]

can i assume no one knows the solution to my problem since no one is responding to me. all my messages been ignored

[charred nexus]

how to fix can't chat in game

[sharp aspen]

le jeu bug en AZERTY , il faut passer ton clavier en QWERTY pour que les touches numériques fonctionnent , pas le choix pour le moment tant que y'a pas un patch

[weak dust]

On short I can login normaly on PC with my account but I can t on my phone... ideas? 🍞

[royal vapor]

i 2nd this

[hasty tide]

wasn't that in menu tho mines ik flufed up

[errant sorrel]

Oh i got none, the person i replied to has a few too many.

[neon siren]

I mean player count hit 10 million. I would expect to see daily fix updates or maybe updates by hour. Thats what you do as a game designer if your game hits popularity real quick

[umbral mesa]

are you using the same service to log on?

[misty lava]

i cant find it in the menu or the settings

[royal vapor]

there was a issue on cn where people could double the rewards when being logged on two devices. this may have something to do with it,, they might have disabled logging in on two platforms rn

[hasty tide]

ouu trust me there more tickets than players

[errant sorrel]

Ye, sorry to dissappoint you but that is literally next to impossible to update a game that quick. Knowing the problem is only a small percentage of the way of solving that issue.

[exotic forge]

Why is there no way to login with Google on iOS version? I have created my account on PC with my Google account but now I do not have the google login on iOS so I cannot connect.

[obsidian shadow]

So I'm not able to pay sad enough

[thorny comet]

anyone know how to fix this bug?

[teal kestrel]

So far I haven't seen this anywhere. My friend started playing yesterday. He's done the story missions until chapter 3. He can't do chapter 3 or 4 as its time gated. Is it still time gated for new players or something?

[misty lava]

i can chat in discord and social media, but they made that level cap for sending messages in game, it seems being 21 is a minor to them

[weak dust]

I am not from China 🍞

[pastel bone]

pretty sure the website got marked as a phishing website so they blacklisted it lmfao so you can't log in using google

[lilac dust]

thats because google is android not ios well rather for logging into games that is

[neon siren]

bruh. I am a game designer as well and published mobile games without any network service cuz we were broke. These games have systems that allows them to update real quick. U probably never seen the developers side. Cyberpunk 2077 came out with problems but had lots of daily fix updates first month

[hasty tide]

yhea it does that

[umbral mesa]

bruh..

[iron bloom]

I agree

[gritty cedar]

And it sucks cause no one has an answer for it