game-support

[solemn abyss]

Hey can somebody help me with a connection problem

[visual fable]

what is it ?

[solemn abyss]

I cant go in the game

I have it downloaded since launch but i cant even go in the game

[visual fable]

What error comes up ?

[solemn abyss]

Can i send pictures here?

Lemme just write it

[visual fable]

I think so

[green scroll]

Philippines, played a bit of the beta

[solemn abyss]

It says "Connection Lost
You have lost your connection to the internet
Try checking your networking settings.

And i still have Open Beta

[atomic rain]

When more seasonal milestones come do they replace the old ones or do they just get added onto the list of milestones?

[versed sleet]

Added I believe

[atomic rain]

ah ok I hope so :pp

[grand cairn]

Are y’all able to fix the ping problem

[pearl forge]

They get added. It doesn't replace

[atomic rain]

ahh alr thats goood

ty

[pearl forge]

Np

[solemn abyss]

@visual fable pls answer

[pearl forge]

try something here: https://wealthquint.com/fix-multiversus-connection-lost-41666/

[pearl forge]

wdym? The game is still in Beta

[slim hearth]

Hi I was able to get in to the game with a VPN

[slim hearth]

Try using a vpn , it seems like we have the same issues.

[pearl forge]

I believe VPN makes the servers lag for other ppl but idrk. Have fun playing now then

[pastel valley]

Can somebody give me a run down about my screen

It too zoomed in

[pearl forge]

Check your TV settings

[pastel valley]

It says picture sound channel feature setup

Which one

[pearl forge]

Check the size of the screen. In-game you can't change it right?

[pastel valley]

No I don’t think

[solemn abyss]

It still says the game is in Open Beta

[solemn abyss]

I am on Xbox

[pearl forge]

Yeah. It is. You said like it was an error

[solemn abyss]

Ok i saw someone say its not in beta

[slim hearth]

Oops sorry

[pastel valley]

I’ve got a cello tv I don’t know where the settings are

Can you change setting in game or not

[half mist]

@pearl forge are you EU btw

[pearl forge]

no. South America

[pearl forge]

try on Display tab

[pastel valley]

Where’s display tab

[pearl forge]

in-game settings

[visual fable]

@solemn abyss i just had the same problem actually lol

Weird it was just working fine 5 mins ago

Now i have the same problem

[solemn abyss]

I think the servers dont reach my country or something

[pastel valley]

Where in the ingame settings

[pearl forge]

open the settings and there's a "Display" option

[half mist]

cogwheel in the main menu on the left side

[pastel valley]

I’m on it but it says controls interface audio/language online/legal

[pearl forge]

doesn't have a Display?

[pastel valley]

No I’m on ps4

[tough lagoon]

why no chat? i feel like a brick when i play duos and my teammate is just sitting there.

[idle temple]

What happend to general

Why can no one access it?

[pearl forge]

you can access it

[idle temple]

How?

I reacted to the emoji

[pearl forge]

what are you talking about?

[idle temple]

Like

I cannot access the chat

[fluid pebble]

Make sure you reacted to the one in #discord-rules if it still doesn't work after that contact a mod.

[fierce oxide]

asia support?

[pearl forge]

no Asian servers yet if that's what you mean

[fierce oxide]

L

[fierce oxide]

wait but is asia still ip blocked?

[pearl forge]

I think

[last void]

Guys can I change my server on PS5 in this game?

[pearl forge]

try to find on Online/Legal tab in Settings

[thorny sentinel]

My game instantly closes when it leaves the loading menu

[autumn abyss]

when will rick sanchez come out in multiversus

[pearl forge]

no date yet

[cinder loom]

@pearl forge is there a patch notes or a place i can find stuff for the patch the jus happened

[autumn abyss]

I think they had put it on August 26 but they put it on September 4

[pearl forge]

the last Patch Notes was on August 23rd

[cinder loom]

Yeah but wasn't there a patch today?

[autumn abyss]

that was morty smith

I want the rick sanchez one

[cinder loom]

There is no date for Rick Sanchez. He was replying to me

[pearl forge]

I didn't update my game today

[cinder loom]

Hmm it made me updated like a half hour ago

[autumn abyss]

it've prebeta

[pearl forge]

I didn't see it. mine updates automatically but I checked and I didn't see it any

some updates doesn't make to Patch Notes because sometimes it's just some bug fixes

[autumn abyss]

the deadline has been set on September 4

says it on the internet

[pearl forge]

what are you talking about?

[cinder loom]

What are you on about

[autumn abyss]

on the internet it says that they would have published on August 26 and without result. They had to postpone

[pearl forge]

what are you talking about?

[cinder loom]

Postpone what? Ur not being clear here at all. Can i see the link?

[autumn abyss]

ups

[pearl forge]

?

[autumn abyss]

pre-beta

[pearl forge]

wdym pre-beta?

the game is in Beta since July 19th. what they needed to postpone that would've been published August 26th? there was nothing

[cinder loom]

I went to DMs and solved his confusion he speaks Spanish and didn't understand

[pearl forge]

oh

[pearl forum]

I was wondering if I can get some help unlink my account from ps4 acc I don’t have access to anymore

[pearl forge]

you want to connect another PS acc to WB acc or another WB acc to your PS acc?

[pearl forum]

No I no longer have access to my PlayStation so I want to unlink my wb acc

[pearl forge]

you want to disconnect your PS acc from the WB acc

in the WB acc settings you can enter in the Connections tab and disconnect your PS acc but you need to contact costumer support

[pearl forum]

Yeh I did

[pearl forge]

they didn't respond yet?

[pearl forum]

I just got it

[naive copper]

is anyone having trouble staying in private matches? me and my friend get either disconnected or server kicked from 1v1's and we have cleaned our computer of the mods related to multiverses and cleaned every file within the game and yet we are still having this problem.

[left dust]

Im still getting red bars in matches and its not because of my wifi, my friend has the same problem, someone help

[pearl forge]

it could be the region or the servers

[left dust]

Im on eu

[pearl forge]

and in-game region is EU too? it's probably the server

[left dust]

Yes, its on eu

[stuck wasp]

is ranking under career stats like your global rank for the roster? cuz its way different than the one under collection and i really only use one character

[pearl forge]

in the leaderboard is highest character MMR, in the collection is per character

[sullen basin]

Idk if it's a bug or not but everytime I select "Windowed" it just goes Fullscreen

[pearl forge]

it doesn't go lower the size of the screen?

[sullen basin]

idk what you mean by that. It only happens on certain resolutions though

[pearl forge]

Fullscreen puts in the highest screen size. Windowed it goes lower

[sullen basin]

Yes but sometimes Windowed or Windowed Fullscreen doesn't work and it isn't actually windowed

[tough lagoon]

Any news on letting 2v1s in customs?

[restive raft]

let me guess the connection lost bug isnt fixed?

[keen pumice]

Is there any other thing for 100 gleamium other than hosts? I'm missing 100 gleamium and I want to check if I accidentally bought something...

I bought the preseason battlepass (300 gl) and nothing else that I remember after buying the 450 gl pack. I currently have 0 gl and no clue with what I spent the remaining 150.

[pearl forge]

if you changed platforms that's the reason. Gleamium doesn't transfers through platforms

[pearl forge]

no. Announcer's Pack are the only thing that costs 100

[keen pumice]

Thanks! Just saw the gl when I opened the game on the original platform.

[lone lion]

Nope

[tough lagoon]

Dang, i dont see why they wouldn't let it tho in future

I just hate having to have some bot set to very easy running abt

[fickle cypress]

so my game seems to be locked on 60fps, idk why, my v-sync isnt on or anything, pls someone tell me hoe to unlock fps

[tough lagoon]

You usually can't ever unlock fps lock on fighting games

I dont think its different for mvs

[lone lion]

You need to change it in ur mvs settings

[stable badge]

Are we going to see a 3v3 mode?

[lone lion]

I mean they probably would but they’re focus is servers and hit boxes

[lone lion]

Probably not that would be way to crazy

[stable badge]

why not like we play 2v2 and when a teammate gets ringout the 3rd teammate joins

i think it would be good

[tough lagoon]

Like internal config?

[lone lion]

Pretty sure

[tough lagoon]

Yeah probably under frameratelimit

[fickle cypress]

in my what settings?

[lone lion]

That would make 0 sense then one teammate would have to wait to play the game

[tough lagoon]

Mvs is multiversus

[fickle cypress]

it doesnt say anything abt fps in the settings

[lone lion]

Ur on pc?

[fickle cypress]

yes

[lone lion]

I think it has something to do with your Nevada settings

[tough lagoon]

Gotta go into game files and change FrameRateLimit i believe

It should auto revert to 60fps tho the moment you play multilayer tho

[fickle cypress]

nvm then, ill leave it as is

[pearl forge]

the game locks the FPS at 60 as normal

[tough lagoon]

Really not much you can do sorry, most fighting games love 60fps cap

[fickle cypress]

its ok, was just wondering

thanks tho

[prisma jewel]

when will the gremlins come out?

[pearl forge]

no date yet

[deep fjord]

Easy-Anticheat won't let me start the game. It keeps saying "Error Code: 30005 (CreateFile failed witth 32.) No mods are installed. Could someone help?

[pearl forge]

verify files

[deep fjord]

Nope. Still doesn't work.

[round vault]

happened to me 4 times in a row, legit nothing we can do and dont think it does anything cause we dont get a notification that it did any harm

[round vault]

i mean... thers a way to unlock it but through the files and f11 no longer works, u can simply do it by manually changing the screen from fullscreen to borderless however, that time it takes is to long when the game starts

[spring wraith]

why didnt u stop him

[fair pasture]

i just switched from xbox to pc what is the dodge keybind?

[pearl forge]

check in the settings

[rotund surge]

Is multiversus blue screening for anyone else anytime they enter the lab? I’m on PlayStation 4 btw

[whole tangle]

Why doesnt morty has quotes?

[clear pulsar]

any fix to when syncing account state occurs u crash?

[karmic maple]

why is my multiversus crashing

[deep cairn]

i need help

createservice faliled with 1072

[formal beacon]

why can you let dudes named I hate the poc not be reported

If they're on different platforms

Seems very backwards

[hidden basin]

when asia server PLEASE

cant even play the game man

[fiery pelican]

when global release???????? ...still can't play in Asia

[obtuse jackal]

is it just me or for some reason my keyboard movement gets reversed... my Left is my right and my right is my left. This happens randomly and im not sure why. Pls fix :(

[urban blade]

I've had two games now, where an opponent is at around 150-170 percent... Not a heavy character. Definitely at an easy kill percentage. I get a dair on them, which would normally send them off the top of the stage no problem. They go flying upwards fast, as expected, but then suddenly stop right at the blastzone. Maybe even past the blastzone? Then they fall back to the stage perfectly fine. I'll be able to do this over and over again, at higher and higher percents, with no kill. Anyone else experience this?

Maybe it's a bug? Honestly, it almost seems like a cheat that lets the player stop their character's velocity at will. It doesn't seem like a rollback oddity, and at least it doesn't look like the well known Velma bug where she just stays in place when being hit.

[tough lagoon]

does it work for you now?

[still moon]

XBOX DISCONNECT ISSUE. SAYS IM NOT CONNECTED!!! Haven’t played the game even once

Help

[slow glade]

Does anyone know if they are going to fix the glitch on controller dpad where you cant dodge down diagonally? just curious cause i wanna learn how to wave dash plus i want all my options

[strange tartan]

No one knows?

[pearl forge]

you mean on the BP? if yes then you will be able to buy someday. BP items are not exclusive

[pearl forge]

we don't know. all we know is they'll stabilize the servers before adding more regions

[strange tartan]

Welp is a skin from the season, in theory I need to level up but I'm afraid that i can't make it on level 50, but i want that skin 😩 for this i asked if someday it will be the possibility to buy it somehow

[pearl forge]

you will. BP items are not exclusive and can comeback someday

[strange tartan]

Thank you ☺️

[pearl forge]

np

[formal grail]

Add Kazakstan

[cinder loom]

Do you sleep?

[pearl forge]

yeah

🤣

[cinder loom]

When ever time i open this discord your here 💀

[woven plaza]

brutha sleeps with his eyes open

[cinder loom]

Sleeps with his fingers on his keyboard

[olive sphinx]

nope

[topaz tapir]

asia server when

rlly wanna play but from philip

[pearl forge]

they'll stabilize the servers before adding more regions

[tough wave]

^ Most likely.

The servers at this moment aren't stable enough to hold this amount of players.

[dark tusk]

Hello

[willow hollow]

Switch version

[pearl forge]

? this was random

[willow hollow]

????

[worldly phoenix]

can i log in whit my steam account on ps5?

[pearl forge]

yes. connect your PS acc in the same WB acc that's connected with Steam. go to your WB acc settings in the Connections tab

[paper sedge]

hey I have a problem with my game. It's saying that I don't have an internet connection but here I am talking here. there is someone else using the same wifi as I am so I don't know if that could be the problem

[worldly phoenix]

"We weren't able to authenticate that account. Please check your credentials and try again." what is this mean

[pearl forge]

password could be wrong. happened to me once. I changed the password and it worked

[broken hull]

i submitted a code from xbox gamepass for the mvp pack and i still dont have the items

[pearl forge]

play on Xbox?

[broken hull]

nope pc

[pearl forge]

it's only available for Xbox. it says on the Perk

[broken hull]

oh alr so if i would play the game on the xbox i would have the items ?

[pearl forge]

yeah

[broken hull]

okey, and do you know if the items will get available on pc sometime?

[pearl forge]

idk

[broken hull]

okey thank you for helping

[pearl forge]

np

[mortal isle]

if you do have a console you can log on, redeem the items on your account and then they’ll be available on pc for you

maybe you could use a friend’s console or something if you really want the items

[pearl forge]

the Game Pass MVP Pack is only available for Xbox

[mortal isle]

it was previously available for PS+ members also

[pearl forge]

yeah but you can't get the items on PC

[mortal isle]

you can

they’re tied to your account

log in on console, they’ll be there on your pc

the only thing that doesn’t stay across platforms is gleamium

[pearl forge]

you tried that? and for people who only have PC can't get anyways

[pearl forge]

I know that, but it says it's available on Xbox one and Xbox Series X/S only on the perk

[mortal isle]

yes, it’s how i got my pack initially

turned on my PS5 for the first time in months, got the pack, went back on pc and it was all there
friend did the same thing for the game pass pack

[mortal isle]

yes because it can only be redeemed on console bro

you still keep the stuff

[pearl forge]

I redeemed on PC but I don't have it because I only have a PC

[pearl forge]

I didn't know that, thx

[mortal isle]

yes, you redeemed a perk for the Xbox version of the game

so logging into the Xbox version will give you the rewards, and then you could go back to pc

[pearl forge]

thx for the info. didn't know that. I don't have a Xbox anyway

[pseudo silo]

i cant play the game

[pearl forge]

what's happening?

[pseudo silo]

i got crush everytime i try to play it i triend everything to repair it and still

[pearl forge]

it crashes when?

[pseudo silo]

when i am turning it on

it says an unreal process has crashed ue4

[pearl forge]

have any mods?

[pseudo silo]

nope

[pearl forge]

tried verifying files and reinstalling?

[pseudo silo]

yes

[pearl forge]

try downloading on Epic Games if you have on Steam or vice versa

[pseudo silo]

ok

ill try

[cinder loom]

If not it could maybe be your PC can't run the game cause it's not up to date i have to play on my ps4 cause my PC can't run that but probably not the case for u

[pseudo silo]

but i dont have any updates

[cinder loom]

I mean up to date as in like your computer is older or just not power full enough

[pearl forge]

you can try updating your drivers too

[pseudo silo]

i did

[solar pebble]

Do anyone know if character EXP from games Scale as you level? Or is it a flat amount each time.

[pulsar brook]

scales

[pearl forge]

I think it scales

[pulsar brook]

Going from lvl 30 to 31 is like 100 games or more

[solar pebble]

I know it takes more EXP for each level, but the EXP reward you get from matches. Is that a scaling amount too? Or is that flat?

[worn pine]

It cannot just be me, why does every other game I play feel like my opponent's connection is exploding?

They're teleporting around my screen constantly and I keep teleporting to my death when I was on stage

It's aweful

[dark tusk]

Hello

[worn pine]

This game really needs a way to accept or deny matches based on connection while showing if they're on Ethernet of wifi

[tough lagoon]

Does anyone know if I can see my email address when I’m logged into multiversus bc I know when I signed up I used the wrong one but idk what email I used

[pearl forge]

you can check your WB acc settings

[tough lagoon]

Also I hate how this whole problem could’ve easily been avoided if I could log in with my username

[tough lagoon]

In multiversus?

[pearl forge]

no. in WB website

[tough lagoon]

Bro the whole problem is I can’t log in to the wb website because I don’t know my email

[pearl forge]

how you don't know your email?

[tough lagoon]

Because I put in the wrong one

[deep cairn]

my game crash help 😦

[pearl forge]

you put one that you don't remember? try asking WB support: https://go.wbgames.com/WBHelp

[pearl forge]

unreal crash report?

[deep cairn]

idk

[deep cairn]

it just closes out of nowhere

[pearl forge]

it appears a message after it crashes?

[deep cairn]

no

[pearl forge]

when the crash happens?

[deep cairn]

idk

ima see local appdata

multiversus

[deep cairn]

in crash report client aperance UE4CC

[pearl forge]

you have mods?

[deep cairn]

no

[pearl forge]

try verifying files and reinstalling

[deep cairn]

i do that

[pearl forge]

tried doing a clean reboot on your PC? updated drivers?

[deep cairn]

i do that

i think is the game and not my pc

[pearl forge]

why are you saying this in the support chat?

[paper bolt]

🗿

[loud hinge]

Why do i keep randomly dcing? My net isnt the best but ingame i dont even lag i just dc every single time

Game could be running smooth then i just dc out of nowhere

[pearl forge]

check the keybinds in settings

[sullen basin]

Is Windowed Fullscreen supposed to be the same as normal Fullscreen cuz it's not windowed when I select Windowed Fullscreen. How do I fix this?

[pearl forge]

you can change the size of the screen

[sullen basin]

and is there any way to make the windowed mode bigger cuz I want a bigger window so I can interact with live chat.

[manic ridge]

windowed fullscreen allows you just to tab out without your game closing in the background

[sullen basin]

ohhh I see

[manic ridge]

it also could sometimes make you have less fps in some games too

[manic ridge]

change your resolution in the windowed fullscreen mode to 1080 by 1920

and you should be good

[sullen basin]

chose 1600 x 900 but it's still too small if I go 1920 x 1080 it covers the whole screen but I can't move the window anymore

I don't have that option

so idk what to do. guess I'm stuck with 1600 x 900 and having a slightly smaller screen

[last void]

What’re the difference between #general and #general-2 ?

[pearl forge]

there isn't one. I think is to not have a lot of messages in 1 chat only

[calm mural]

They are for users ease to not have such a flooded chat

[deep cairn]

i search in %localappdata% MultiVersus\Saved\Config\CrashReportClient
i see UE4CC-Windows

[deep cairn]

when everytime crash the app

[dreamy hawk]

i play on xbox and alot of times when i try to move my character wont move and just stays idle how do i fix

pls someone help

[deep cairn]

you try change control on options?

[fiery grail]

is there issues with custom matches? cant seem to set one up without someone getting kicked after 1 minute

[dreamy hawk]

wut do u mean

[deep cairn]

in controller you have in default or legacy?

[dreamy hawk]

o

[deep cairn]

and ima get golden pot in getting over it

[dreamy hawk]

u mean that ya i try both and dont work

[deep cairn]

ok

[dreamy hawk]

what

[deep cairn]

i need win 50 times in getting over it

[dreamy hawk]

why did u reply to my message

with that

[deep cairn]

you can play but your character dont move?

[dreamy hawk]

ya like i'll be fighting and then it wont move

and i have change the direction i want to go and turn back to move

it even happens mid air and i cant recover

[deep cairn]

im gonna send you a video in dm if this works

[dreamy hawk]

ok

[deep cairn]

my game crash
i search in %localappdata% MultiVersus\Saved\Config\CrashReportClient
i see UE4CC-Windows when everytime crash the app

[deep cairn]

:C

[lone lion]

All people in lobby need to restart game

[fiery grail]

ty

[olive sphinx]

it's fixed for me, I'm assuming you can change it now too

[tough lagoon]

AYYY okay ill check in a bit, thank you

i accidentally put the stupidest f'in name and it was so dumb

[olive sphinx]

the name I wanted got taken ofc

I was never able to change it from the generic one

[atomic rain]

When is the shop and ranked coming?

[winter tide]

No date on it yet.

[atomic rain]

oh ok

thanks!

[pliant slate]

how much longer will the founders pack be available for?

[shut ginkgo]

I dont think it has a length @pliant slate

[pliant slate]

just that the name “founders pack” kinda seems to imply its for early birds

so im under the impression it’ll eventually not be available or replaced with something else

[shut ginkgo]

It probably will be replaced with something else down the road

[pearl forge]

it will leave sometime during Season 1 but they will announce it before it leaves

[pliant slate]

ok cool so i still have time ty

[honest spruce]

My game freezes when I enter the lab or when I queue into a match

[lone lion]

Some time in season one

Idk about the shop but ranked fs

[pearl forge]

np

[tough thicket]

I can’t get into the game because of the age thing

[pearl forge]

PC?

[tough thicket]

Yea

[pearl forge]

click Windowns + R then search %localappdata% then find the folder Multiversus->Saved and delete SaveGames folder inside Saved folder only then reopen the game. select the option “over 22”

do this ^ to change

[scenic topaz]

Does anyone know how to change multiversus into high priority i tried to change it through task but access is denied any adv

[weary jacinth]

Hello need help syncing account state

[pearl forge]

try something here: https://www.gamerevolution.com/guides/712028-multiversus-not-loading-fix-stuck-syncing-account-state/

[weary jacinth]

Thank you will check

[pearl forge]

np

[night isle]

Is it laggy for someone else? i've been lagging since yesterday on every match

[ruby ether]

Hey quick question?

What happened to my charters

I have to re buy them

For instant I had to buy raindog again

[civic swift]

am i able to use my account on my ps4 and pc?

[noble jewel]

is disconnected error fixed yet?

[strong rune]

Does anyone know if the age thing locking people in offline mode is intentional. It seems like it is but I can’t understand why people under 18 can’t play online because the game is rated for teens

[tough wave]

Can you please specify?

[tough lagoon]

This is starting to become a joke now i keep getting error disconnected on my xbox1 it has been happening for OVER 6weeks now when it used to work 100% perfect now i cant even enjoy the game disappointed in that 😢

[pearl forge]

which characters?

[pearl forge]

yeah. connect Steam or Epic and PS acc to the same WB acc

[scenic topaz]

Does anyone know how to change multiversus into high priority i tried to change it through task but access is denied any adv

[indigo yew]

Guys i keep getting kicked out of matches any idea whats wrong?

Im on ps4

[scenic topaz]

#game-support Is there anyone here that knows how ican set multiversus in high priority i tried task but access is denied

[jovial ridge]

Is there any way you can change your name in game? When I created my account it gave me some random name and didn’t let me change it.

[pearl forge]

you need to change in your WB acc settings on the website

[glacial vigil]

has anyone here been banned for absolutely no reason????

from the game i mean

[pearl forge]

never heard anyone say anything so I assume not

[glacial vigil]

sent a message to wb about it and havnt gotten a response

its been a week

[pearl forge]

you asked them if someone has been banned?

[glacial vigil]

i got banned from the actual game without an actual reason

[pearl forge]

it says you've been banned?

[glacial vigil]

yeh

[pearl forge]

can you send a picture? never seen it before. dm me

[glacial vigil]

Ok

[regal swallow]

hello i need help i started the game but i couldnt sign in with an account or create an account and now im in the offline mode yet and cant play online with my friends what can i do ?

[pearl forge]

console or PC?

[regal swallow]

pc

[pearl forge]

when you opened the game you put your age under 18

do this to change it -> click Windowns + R then search %localappdata% then find the folder Multiversus->Saved and delete SaveGames folder inside Saved folder only then reopen the game. select the option “over 22”

[regal swallow]

yes under

[lone lion]

Did you ever mod before or had it on ur pc?

[lone lion]

Restart console and game

Game first and if keeps getting bugged restarted console

[unkempt solstice]

uh can someoen from wb games or pfg help me with something important?

[pearl forge]

they won't answer here

[unkempt solstice]

where do they answer?

cause is a big error that i tried reporting on twitter and on the mvs page but so far nothing

[lone lion]

What happend

[pearl forge]

try texting Tony on Twitter(https://twitter.com/Tony_Huynh) or WB support(https://go.wbgames.com/WBHelp)

what's the error?

[unkempt solstice]

already tried and no luc

im from perú and use PEN as currency, on steam, on mvs if you go to the store, the price it shows for the 6k pack of gleamiun shows it in dollars, shows it as 5$

but when you try to buy it, it sends you to the steam page and it shows the actual price wich is 200 PEN

[pearl forge]

it's your region on the account correct?

[unkempt solstice]

wich dosnt make any sense considering the 2k pack is 80 PEN aprox

[lone lion]

Wait so how much is 200 pen into usd?

[unkempt solstice]

on warner account? yes, all of my friends have the same bug

[pearl forge]

weird

[unkempt solstice]

52$

can i send sc here?

[pearl forge]

only as a link

[unkempt solstice]

mmm i see, but if you go to the epic games version of the game, they show the price correctly there

[lone lion]

6k pack of gem is like 50 bucks in usd as well?

[pearl forge]

maybe it's a Steam bug then

[unkempt solstice]

but as i said it dosnt make sense with the pricing of the 2k of gleamiun for my currency

[lone lion]

Oh

[unkempt solstice]

since 2k is around 80 PEN, it dosnt make sense that the 6k is 200 PEN, case is cheaper to just buy 3 of the 2k pack

wait is not even 80

is 40 lmao

[lone lion]

I mean isn’t cheaper?

Lmao

[pearl forge]

The real prices are this: 450 Gleamium – $4.99
1,000 Gleamium – $9.99
2,200 Gleamium – $19.99
6,000 Gleamium – $49.99

[unkempt solstice]

450 gleamiun is 10.99 PEN, 1000 gleamiun is 21.99 PEN, 2200 gleamiun is 43.99 PEN and the 6000 gleamiun shows as 5$ but when you click it to buy it shows as 195 PEN

wich dosnt make sense considering the 2200 pack costs 43.99 PEN

and if you go to the epic game store you can see the 6000 pack is 109 PEN

ive tried contacting tony on twitter and reporting this on the mvs bug report but so far nothing, thats why i was trying here

[deep cairn]

my game crash
i search in %localappdata% MultiVersus\Saved\Config\CrashReportClient
i see UE4CC-Windows when everytime crash the app

[unkempt solstice]

so idk if i can tag anybody from wb games or pfp

because this is preventing me and my friends to actually buy the game currency

[pearl forge]

they won't answer probably

[deep cairn]

help

[pearl forge]

try uninstalling, deleting the folder of the game and reinstalling

[deep cairn]

i do that

[unkempt solstice]

idk how tony answers to eveyrbodey on twitter except me, idk where else to try

[deep cairn]

and im poor to puchase ssmu

[pearl forge]

he doesn't answer everybody. there's a lot of people to answer. he can't reply to everyone

[pearl forge]

when you uninstall you delete the game folder?

[deep cairn]

ssmu is super smash bros ultimate, cost 70 €

[deep cairn]

i do that and continue crashing

[pearl forge]

drivers are updated right?

[deep cairn]

yea

[pearl forge]

idk what else to do then sorry

[deep cairn]

i search in %localappdata% MultiVersus\Saved\Config\CrashReportClient
i see UE4CC-Windows when everytime crash the app

[pearl forge]

I have 4 folders of that and my game never crashed

[glacial vigil]

no

[deep cairn]

you play in?

[pearl forge]

PC(Steam)

[deep cairn]

bro i dont wanna do a backup

[deep cairn]

equals

[deep cairn]

I don't want to format my pc, I have games that weigh 6 gb and my internet only downloads 280 ks per second imagine how long it will take

[lone lion]

Does any one know if summer skins are gonna be exclusive meaning they won’t return again?

[pearl forge]

it was said that they will return

[lone lion]

Next summer?

[pearl forge]

yeah

[lone lion]

What about uncle shaggy worth and like last season battle pass

Is it exclusive for ever?

[pearl forge]

BP items are not exclusive. it can comeback someday

[lone lion]

That’s dumb

But what about evo banner and icon never returning?

[deep cairn]

is normal crash when are creating session?

[pearl forge]

that could never return, but nothing was said

[novel coyote]

wth does catch opponents on fire mean

[jovial ridge]

Ok thanks

[pearl forge]

np

[loud hinge]

Why do i keep randomly dcing

My net is fine and the game is running smoothly then out of nowhere i dc

Its starting to get annoying

[deep cairn]

is normal my multiversus crash when i create session?

[tough lagoon]

Whenever i try and log into the the servers it doesn't allow me to connect and keeps saying i have lost connection to the internet. I've tested everything and all of my services are available but after two reinstalls it still doesn't allow me to log in. I'm confused 🙄

[pearl forge]

try something here: https://wealthquint.com/fix-multiversus-connection-lost-41666/

[fading viper]

a lot of desync and lag matches :/

[tough lagoon]

Appreciated greatly but im on xbox one s.

[shrewd horizon]

would you know when the founders pack will leave?

[marsh ruin]

every time i start up multiversus it crashes

anybody know how to help?

[tough lagoon]

Why do I take damage when hitting down air and landing right after on Wonder Woman? Is it a bug or mechanic?

[versed lotus]

Is there supposed to be an update today

?

[shrewd horizon]

?

[pearl forge]

no

[versed lotus]

So what was it just a gizmo announcement?

[pearl forge]

yeah

[carmine sail]

why in a getting kicked for the game server every game ?

[solar ledge]

it says MSVCP140.dll missing?

[tame nacelle]

My game crashes whenever I go to the lab

[marsh ruin]

every time i start up multiversus it crashes
anybody know how to help?

[lone lion]

Restart ur game

[lone lion]

Try uninstalling and reinstalling

[lone lion]

Restart game

[thorny sentinel]

my game keeps crashing after the loading menu

[marsh ruin]

like the easy anti cheat engine?

or smth like that

[thorny sentinel]

No, it just loads, then i go to the wonder woman titlw screen. After that it only takes around 5 seconds for my game to crash

[marsh ruin]

yeah mine crashes too

esxcept when it loads up the anti cheat thing

[silk zinc]

how do I invite my steam friend to my party? I added them as a warner brothers friend but when I click on them there is no invite option, and it still lists them under online steam friends rather than online warner brothers friends

we are both playing on PC and have just freshly installed the game and made new warner brothers accounts

it gives me options relating to their WB account so it's not like they don't have one

[indigo yew]

Guys i have a problem , ive been playing alot of 2v2s and i won like 30 consecutive matches my winrate is 100% but im stuck on 10million rank could someone give me a solution?

Mention me if anyone got a solution

[unborn sigil]

@pearl forge can asia play yet?

[pearl forge]

no. they'll stabilize the servers before adding more regions

[unborn sigil]

ty

[night isle]

south america server is really laggy, anyone else?

[indigo yew]

I played and won like 190 matches

Thats aside from 1v1s

[cedar lance]

Why cant i load into the game it just kicks me off the game after like 5 mins

[haughty kestrel]

it’s not letting me load into a game

[frigid forge]

still no asian server?

[polar sedge]

Is there any way to fix the locked player icon bug? I used an xp boost on Wonder Woman and can’t use her profile icon.

[wet tiger]

Cake isn't showing up in my Jake skins.

[marsh ruin]

every time i start up multiversus it crashes
anybody know how to help?

[fading viper]

i need to know how to improve my internet connection....

I'm suffering with disconnection and lag several times

[tough lagoon]

i wanted to ask for a problem that the game is giving me randomly

i been trying to join matches but like

it automatically kicks me out right before a match starts for no apparent reason

it just says i been booted out of the server over and over...

[scenic token]

Does anyone know what is 4 star wins? Im at 1350 and at 3 stars.

[lone lion]

Idk how to explain it but I think when u reach 1500 wins you will get 4 or 2 thousand idk

[lone lion]

It’s not your internet connection it’s the game it will be fixed in the big patch

[lone lion]

Restart or wait for patch

You need to go in settings interference scroll down and choose your color

[tough lagoon]

tried to wait a while, restart the pc, and nothing...

[lone lion]

What’s happening

[tough lagoon]

the game is not letting me play

[lone lion]

Wdym

[tough lagoon]

as soon as i enter a match it instantly boots me out

like when the match is about to start

and the error message only says "booted out of the server"

[lone lion]

Are you like using a vpn or anything ?

[tough lagoon]

nope

[lone lion]

Uhh

What does it say exactly?

[tough lagoon]

hold up i have it in spanish

let me change it into english and do it again

[lone lion]

Ok

[tough lagoon]

alright

it only says "Server kick"

[lone lion]

I have a question

You know when you started playing it asked for your region?

Did you like put anything other then your region???

[tough lagoon]

i put south america

im from chile

[lone lion]

You can try changing your region to something closer but idk if it has to do with the region

You can try that if that doesn’t work just wait for patch

[tough lagoon]

im really confused on why this happened, i played early today and it went flawlessly, now that i tried again at night it suddently started doing this

gonna try to change to my phone wifi to see if that changes anything

[lone lion]

Then there is probably a lot of people playing then

[tough lagoon]

it suddently started working with the phone

thats still a problem, i dont want to blow up all my internet wifi in the game...

[urban smelt]

Asia server?

[tough lagoon]

south america server

[scenic token]

I was thinking that

[novel halo]

I straight up cannot play this game anymore because it just freezes on launch\

[rapid heart]

Anyone knows if 2 player on xbox already works?

[cold sapphire]

Does anyone here play on xbox and has bought the founder pack?

I bought the deluxe pack but it won't let me download it

And it was $60 😥

And xbox told me they won't refund it

[unkempt hull]

Any mods?

[novel halo]

No sir

It happens randomly where my game will crash when loading into a match and just will refuse to start from then on

[split wharf]

we get 5 toast a day? didnt notice that one, a pop up would be cool

[solar ledge]

nvm, i just downloaded that file from the internet

[lone lion]

What does it say?

[lone lion]

Yea u just need to controllers connected to the same Xbox

[lone lion]

Lol I didn’t know at first I had to look at Tony’s tweet

[cold sapphire]

That I own it but that it's not sold separately

[lone lion]

And I thinks it’s 10

[cold sapphire]

I can show you screen shots if you'd like

[lone lion]

Wait you bought both packs?

[cold sapphire]

?

[lone lion]

Like you bought 2 packs

[cold sapphire]

No

Only the deluxe

But it doesn't allow me to download it for some reason

Both wb support and xbox support said they can't do anything too

[lone lion]

U have the receipt

[cold sapphire]

Yeah

[cold sapphire]

^

[lone lion]

How come they can’t refund it

Wb can’t ether?

[cold sapphire]

"Our policy doesn't allow digital games to be refunded when there is playtime on them"

[lone lion]

That’s kinda dumb

[cold sapphire]

When I told them about this issue they told me that no one else was having this problem and that they would mark it down and do nothing else and to contact xbox

[lone lion]

What does it say when u try to download it

[cold sapphire]

Very especially since the game is free so like

[cold sapphire]

When I go to manage my game only the base game is there, the deluxe doesn't even show up as an add on to download

[lone lion]

Have u tried going on the Microsoft store searching it up and seeing what it says

[cold sapphire]

And in the Microsoft store when i try to download it directly separately from the base game it tells me it's not sold separately (it's in a bundle and it's weird af)

[cold sapphire]

Yeah

[lone lion]

Honestly

I think u should probably try and wait for the big patch

That’s probably ur only hope

[cold sapphire]

Hopefully bro

I missed out on the first season battle pass too because of it

[lone lion]

Dam

[cold sapphire]

Now when I play bugs I can't hit the griddy😔

[lone lion]

U can try asking other discord servers

[cold sapphire]

Like?

[lone lion]

I will send u a invite

[cold sapphire]

Ok thank you

[gleaming girder]

I wanna play with my mate at home but we wanna verse people online in 2v2s. How do we do like a local-online 2v2

[safe bear]

asia?

[pearl forge]

no servers yet. they'll stabilize the servers before adding more regions

[safe bear]

the servers are already stable when the open beta opens, i can play smoothly until the devs restrict players from asia

[pearl forge]

Before Open Beta there was less people playing

[safe bear]

i mean after the open beta started i can play smoothly for about 1 week then devs started to block players from asia

[pearl forge]

Oh. You mean Open Beta Early Access. Some people could play in Early Access(with all regions unlocked) and then in July 26th when Open Beta released for Steam/Epic, Xbox and PS they blocked Asia

[winged jolt]

any idea on when the release would be in asia?

[pearl forge]

No. They will stabilize the servers before adding more regions, so could come only when game fully releases

[winged jolt]

ohh 😦

[ionic stump]

theres a bug with purchases

[tough lagoon]

Add Darkseid please

[pearl forge]

wrong chat. put in #character-wishlist

[tough lagoon]

Thank you I’m new to the server

[pearl forge]

np

[terse spire]

Add Asian servers please

[pearl forge]

wrong chat. put in #game-feedback

[halcyon oxide]

I have Standard Founders Pack. I don’t know discount other Founders Pack

[pearl forge]

you don't get discount in others Founder's Pack if you have one

[wet flax]

Can someone please tell me how you get assists

[pearl forge]

you damage the opponent and a while later(don't know the exact time) your teammate ringouts the opponent

[wet flax]

Are u sure?? I searched on youtube and no one said this idk and ive tried every way

[pearl forge]

yeah. this is how assists work. in any game too

[wet flax]

I did what u said and it didnt work. Ive tried every other way too, and nothing works lmao. Imma just not do the 25 assists milestone

[supple fog]

It works most of the time. How recently you have to have hit them before someone else knocks them out isn't really known so it's likely a timing thing. I'm pretty sure you get assists in FFA mode as well and it's actually the easiest to get them with that mode

[marsh ruin]

every time i start up multiversus it crashes
anybody know how to help?

lowkey i've asked this question like 6 times so i dont think its gonna be answered

[stuck rain]

i started the game on my xbox i then signed into the same wb account on my playstation but all my characters are gone

[pearl forge]

unreal crash report?

[pearl forge]

which characters?

[marsh ruin]

wdym

like that report thing

[stuck rain]

i brought finn with gold

[pearl forge]

yeah

[marsh ruin]

yeah everytim e

[pearl forge]

when?

[stuck rain]

and i think i brought jake

[stuck rain]

after season 1 dropped

[pearl forge]

have mods?

[marsh ruin]

no

idek how to add mods lmao

[pearl forge]

try verifying files an reinstalling

[marsh ruin]

doesn't reinstallign reset progress?

[pearl forge]

you bought Finn during S1 and you don't have him?

[pearl forge]

no

[stuck rain]

yes my account level is 1 and my beginner missions are available again

all my characters are also level 1

[marsh ruin]

how do i verify it?

[pearl forge]

then it's a different acc

[pearl forge]

Steam or Epic?

[marsh ruin]

steam

[pearl forge]

right mouse click on Multiversus in the library -> Properties -> Local Files Tab and Verify Integrity of game files

[stuck rain]

how do i disconnect this account from my playstation then?

[pearl forge]

you need to enter in this WB acc settings in the Connections tab and disconnect contacting Customer Support

[stuck rain]

is it faster if i delete the account?

i don't remember making it but it's 100% my email

[pearl forge]

and after, you connect your PS acc in the same WB acc that it's connected in your Xbox acc

[pearl forge]

delete the WB acc? yes

[marsh ruin]

and now i reinstall game?

[stuck rain]

kk

[pearl forge]

yeah

[stuck rain]

so deleting the account then restarting my game will work?

[marsh ruin]

do i just delete and instal again or do i have to do it in a special way

[pearl forge]

delete the game folder first then reinstall

[pearl forge]

you need to connect your PS acc to the same WB acc your Xbox acc is connected to

[marsh ruin]

wheres the game folder?

is it in this pc > desktop?

[pearl forge]

SSD or HD(depends where you installed) -> Program File(x86) -> Steam -> steamapps -> common -> delete Multiversus

[marsh ruin]

alr i deleted it

it still ggives me a option to play

and not install

how do i fix?

[pearl forge]

you uninstalled?

[marsh ruin]

i deleted

[pearl forge]

you uninstalled from Steam first right?

[marsh ruin]

dawg

did i not listen to instructions

[pearl forge]

uninstall now anyway and install again

[marsh ruin]

ok be back in like 7 months

its installing

[pearl forge]

👍

[marsh ruin]

half way there

it has been installed

it didn't work

man

[brisk nova]

How do you get the ringouts badge?

[tough lagoon]

can i play multiversus on windows 11

[candid pagoda]

How can I play the game without it disconnecting in the first couple seconds into the game it keeps happening and idk what to do

[pearl forge]

your drivers are updated?

[pearl forge]

it was in the Preseason BP

[candid pagoda]

On Xbox for my issues

[timber iron]

When does the season pass ends?

And how the hell do we make it to level 50? Is there any exp boosters or anything like that

[candid pagoda]

I can't even think about playing this game without it disconnecting

[pearl forge]

November 15th

[pearl forge]

you do daily missions and seasonal besides playing with Rested XP. it's very doable

[candid pagoda]

Can't even play against AI without disconnection

Everything is up to date too outside of the WiFi Infastructure in my city

[timber iron]

Whats rested XP?

[marsh ruin]

what s that

[pearl forge]

it's a boost that uses automatically in each match and you get 2x BP XP per match

[pearl forge]

search on Google how to update drivers/check for updates

[night isle]

Why are south american servers unplayable

[pearl forge]

servers are not unplayable for everyone just to clarify

[night isle]

I've re-installed multiversus and checked files, could it be an area related problem?

I used to play with an stabilized ping and now i'm on 200-300 ping or so

[pearl forge]

I don't think so. the game is in Beta so the servers are a little unstable atm

[night isle]

Hope it gets fixed anytime soon:(

[brisk nova]

Xp boost also just do challenges. Not that hard

[timber iron]

You say challenges, but they only give you 6 per day

[brisk nova]

600 in total

[timber iron]

And that only boosts my tier like up to 2 twice

[pearl forge]

and 3 each week with 600 XP each

[brisk nova]

Plus the challenges that give 600 every week

And you have like 2 months my guy

[pearl forge]

it's going to take a while to finish the BP but it's very doable. they're not going to make a BP to finish in 1 month

[solid imp]

still no updates to for Asia players?

[pearl forge]

they'll stabilize the servers before adding more regions

[rustic arch]

um so basically whenever i try to open multiversus it opens the blueanti cheat screen and stays there for a while, then after like 30 seconds or so it just randomly disappears. the actual game doesnt show up afterwards, and on steam it says the game is still running. ive tried checking file integrity and running it in administrator mode and it still doesnt work, can someone help?

[pearl forge]

probably is an anticheat problem

try this: Go to your Steam Library → Right-click “MultiVersus” → Click on “Properties…” → Select “Local Files” → Click on “Browse…” → Right-click “start_protected_game” → Select “Properties” → Click on the “Compatibility” tab → Tick “Run this program as an administrator” → Click on “Apply” then click “OK”

[potent swallow]

For those who activated the MVP Pass on PC via XBOX, if you load the game on your account on an XBOX it will activate the items for your entire account regardless of platform. Just confirmed here had my brother log in as me and the items are available in steam.

I’m now a proud owner of the MVP Pass 🙂

[pearl forge]

unfortunately I don't have an Xbox but already redeemed it

[potent swallow]

If you have a friend they can log in as you on their console and play the game

It will unlock them

[pearl forge]

I wish

[deft raven]

If you plug in a keyboard to a console in settings you can’t see or change the binds for the keyboard

[pearl forge]

I don't think it's possible to use keyboard on console for MVS

[pastel valley]

I have fixed my issue

[deft raven]

I plugged in my keyboard and it worked

[pearl forge]

you can play but can't change keybinds?

[deft raven]

Yeah or see them

[pearl forge]

put in #bug-reporting

[deft raven]

K

[tough lagoon]

What counts as a "neutral special"? I'm pressing triangle while standing still, which as the Iron Giant, is the circular bolts attack. Why isn't it counting towards the "preform a neutral special 20 times"?

Does the Iron Giant not count for some reason?

[pearl forge]

Neutral is when you use an attack without moving. it should've worked. try another character besides IG

[solar pebble]

Did you all know that there as Hidden Bots in matchmaking? They have sneaky usernames and they will toast you at the end of matches.
https://www.reddit.com/r/MultiVersusTheGame/comments/x4j3sz/hidden_bots_in_matchmaking_has_sneaky_usernames/

[wooden condor]

how do i invite my friend to a 2v2

nothing is working in the friend panel

[lone lion]

Restart game

[lone lion]

Yes that is if ur mmr is to high

And no one is queuing with u

After two minutes it will put u in with bots

[wooden condor]

ok thx

[empty garden]

anyone has any clue when is it coming to ASIA

[pearl forge]

they'll stabilize the servers before adding more regions. could come only when the game fully releases

[empty garden]

ok

[river shard]

probably I predict end of seaion 3.

[empty garden]

ok

[cold river]

bro, the start_protected_game.exe in the game folder reads up as a trojan dropper, what

[tepid harbor]

Can someone help me

[pearl forge]

sure, I can try

[tepid harbor]

Everytime i try to log in it says you have lost connection to the internet try checking network settings

[pearl forge]

you can try something here: https://wealthquint.com/fix-multiversus-connection-lost-41666/

[tepid harbor]

Ok thanks

[pearl forge]

if you're from Asia, it's blocked so you won't be able to play without using VPN

[tepid harbor]

Nah am na but i tried all those things it still doesn't work thanks for you help I'll wait till they fix it or sum

[pearl forge]

np

[sturdy kernel]

you should customise your controls for neutral attacks since its way better to move and perform neutrals

[fierce oxide]

asia support?

[lone lion]

No servers there getting the game stabilized

[somber trellis]

so say you change your wb games name right can you get that og name back if nobody took it?

or does that name get abandon

[tough lagoon]

hello. im trying to connect from russia, but it doing loading in 5 seconds, giving me a start screen with error internet connection lost. im tried with vpn. only offline mode.

[thorny depot]

So I’m confuzzled i just won 2 matches back to back right but I just lost mmr than gaining it 🥸

[atomic pine]

Why cant i still get in a game with out being kicked

[lofty roost]

I keep trying to play on different accounts and all say Offline Mode how do I stop this I'm in the United States my brother can play on his account I on the other hand can not please tell me how to fix this because I'm getting really irritated bc of it

[atomic pine]

Please help im going to kms im joking but how tf do i fix it

[scenic lichen]

wassup

[bright hearth]

what happens if someone leaves the game does a bot take over?

[lofty roost]

I'm not a 100% sure but it seems to be accurate bc how can you play without a secondary teammate?🤷‍♂️

[opal pier]

fix the servers

[clever eagle]

The game keeps closing a few moments after the title screen finishes loading

what can I do?

[tough lagoon]

what are the best perks for every individual character? There's no right answer, I just want some opinions to help me figure it out

[ruby dew]

I can’t load into a game, I alway get kicked any suggestions

[dark oasis]

Does anyone know how to fix the lost connection error in multversus?

[red wyvern]

its usually just with crossplay. Thier servers for cross are doodoo rn

[deep umbra]

@lofty roost asia servers?????

[fluid pebble]

No Asian servers. MAYBE later but probably still awhile away. They still don't have the game working well for our servers yet. So they are going to fix the current servers before opening more across seas. And even then unless they see the numbers are good enough they might not.

[pearl forge]

under 18?

[tough lagoon]

hello there

i was trying to play MV today and for the first time

so i installed itand opened it

and i got to the Press any button to continue

and i pressed space

and it loaded for 1 min and launched me back to the push a button to start

saying i dont have interhnet wich i clearly do

and to check my settings

[pearl forge]

"Connection Lost"?

[tough lagoon]

yeah

[pearl forge]

try something here: https://wealthquint.com/fix-multiversus-connection-lost-41666/ . if you're from Asia, it's blocked and you can't play without using VPN

[tough lagoon]

im in europe?

[pearl forge]

then try something from the link

[tough lagoon]

so my pc meets all the rquirements exept the gpu but idk if that is the cause

my internet conection is a 5ghz lan

[fluid pebble]

GPU has nothing to do with connections. Go to link and follow some steps. 5ghz lan is not your internet nor it's speed. That's how it's wired/setup.

[tough lagoon]

1 sec

its wired

like the lan cable

[fluid pebble]

That's cool man. But so? That's still not it's speed or anything of importance lol. And again just go to the link.

[tough lagoon]

lol i did all from da link

im booting up da game rn

[fluid pebble]

We've already offered you the answers in the link for you to try but you just keep saying things lol. Having your connection wired does not matter here at all. That's not it's speed. You could have a 5 Mbps connection for all we know. If you've tried everything in the link then reach out to support and report it. Try also using a VPN. Tuesday a patch comes out and should hopefully fix most of these issues anyway so that's not super far away.

[tough lagoon]

ok

[tough lagoon]

nothing worked

[tough lagoon]

anyone?

[pearl forge]

what you want?

[tough lagoon]

nothing worked from the link

[pearl forge]

then talk to support: https://go.wbgames.com/WBHelp

[lofty roost]

That's the thing it never let me choose my age or anything it immediately goes into Offline Mode bc it's getting irritating

[pearl forge]

when you open the game on PC it asks for age

[lofty roost]

It never asked me for an age tho it just immediately loads me into the game and says I'm in Offline Mode

I use steam to launch the game I even tried using epic games launcher

Same exact thing happens

[stone fable]

hey there im having a lot of connection, matchmaking, and even game crashing issues recently. i can’t play more than one match at a time without the game disconnecting me when i rematch and sometimes the game will just straight up crash. im on ps4 if that’s any help.

have already uninstalled and reinstalled mvs, on lan too

some of the graphics won’t even load in right on my game, skins or backgrounds will seem blurry too. i can provide SS

[pearl forge]

clear data of the website and refresh the website or use another browser or incognito tab

[dim isle]

game is far too laggy, especially 1v1s. Every single game has orange ping and feels choppy/slideshow-y. I'm toronto (NA E) with 1 gb fibre internet, 2 ping and ethernet. I literally never lag in any other game, this is 100% game servers (my friends all had this issue as well and stopped playing). Any chance they fix this?

[obtuse rose]

I cannot open the game, it keeps saying it couldn't open

[pearl forge]

what message appears when it doesn't open?

[obtuse rose]

It's ok It worked this time, I can't tell you the code, but it didn't seem to give me one

[pearl forge]

okay

[tough lagoon]

Hello guys I was trying to play in ps4 but it always say lost connection but I have good internet. Should I need ps plus to play the game?

How do I check my ring out projectile count????

[cosmic escarp]

Okay! Hi! I don't know why, but everytime I open Multiversus, the audio keeps going in and out. Any ideas why?

I don't know if it's a bug or not

[potent swallow]

Guessing its PC related... I've never had the problem

[sharp pecan]

I'm not sure if anyone's mentioned this already but when using the PS4 controller on PC, the inputs show as Xbox controls.

[rose pulsar]

You need to configure that on steam on big picture mode

[sharp pecan]

After switching my controller settings in big picture mode to PS4 configurations I still get Xbox inputs. I watched a video where the creator suggests turning off the PlayStation configuration but when playing in game the controls seem a bit off.

[modern nymph]

Best bugs perks for solos

[tough lagoon]

Is Assassin damage reduced to 5% but displays incorrectly in the game?

[thin raft]

Hello! Why the Multiversus Game is not available in Kazakhstan?

[pearl forge]

it's blocked in Asia

[thin raft]

our country is in Europe, by the way

or EMEA region

all games are available for us, but I don't understand, why Multiversus isn't available(

[cosmic escarp]

can anyone help with this issue?

[pearl forge]

Kazakhstan is in Central Asia

[thin raft]

I know, but we play on Europe servers, because our ping on Asia is 200+

Europe - 70-120 max

[lethal parcel]

prob cause the asia server is just bad overall

[pearl forge]

it's blocked in Asia

[lethal parcel]

a lot of games have bad asian servers

[thin raft]

if it's blocked in Asia, why I got the key for a game?(

[pearl forge]

that key only worked for Open Beta Early Access

[thin raft]

and Early Access wasn't available

in Kazakhstan

[pearl forge]

Early Access was available for everyone

[worldly radish]

my keyboard doesnt have a home button, is there any way to reset in the lab without it?

[thin raft]

nope, the game is not available from the Early Access

[pearl forge]

the game was available during Early Access

[thin raft]

I tried to launch it during Early Access

[pearl forge]

you then because a lot of ppl from Asia could

[worldly radish]

anyone?

[pearl forge]

wdym it doesn't have a home button?

[worldly radish]

its one of those small keyboards without the number pads

which is where the home button is

[pearl forge]

keyboards without number pad has a Home button too

unless it's those super small one with only left side keys

[worldly radish]

cant send images here, search up mini mac keyboard

[pearl forge]

you're using Mac?

[worldly radish]

bootcamp

[pearl forge]

oh. the game is not made for Mac, so they don't expect people to use Mac keyboards

can't you change the keybind for that tho in the settings?

[worldly radish]

i couldnt find it, thats why i came here

[pearl forge]

then you can't reset it

[worldly radish]

damn

[novel gust]

How do I turn off gold name plate

[pearl forge]

you can't. at least not yet

[novel gust]

A damn ty

[pearl forge]

np

[buoyant copper]

add sex

[deep umbra]

asia servers

?

[whole iron]

When are the stupid asian servers going to come

[oak canopy]

There's probably hella licensing / censorship issues that are preventing them from just booting up a server

[whole iron]

Like what? This is a fighting game not a sex simulator which needs censorship

[oak canopy]

Do you remember how difficult it was for Sakurai to secure rights to all the IPs he put in Smash

This game is an amalgamation of a bunch of different IPs that have different licensing

and also China

China censors everything, and oftentimes american companies have to create a separate version of the game without really sexy characters like Wonder Woman or Harley Quinn

or rather with them unsexualized

[serene frigate]

we still play on eu because kazakhstan is a transcontinental country that uses europe servers

[woeful lynx]

still waiting for asia servers, i really want to play the game

[snow dagger]

Any news about asia servers??

[queen ruin]

i don't think so

[bright hearth]

does a bot come in when someone leaves the game

[fair pasture]

how do i change the character on my home screen from wonder woman

[tough lagoon]

What even is a neutral? I thought "neutral" meant standing still

Have I been playing wrong this whole time? Because when I pressed triangle (special) and stood still (placed target on ground) it did trigger the challenge successfully

[tough lagoon]

Anyone know the email for suggesting game improvements

[neon mulch]

dude every time i start a custom with more than 1 other person, the match closes and it just says "sever kick" or my wifi goes to 1 and it says disconnected

and i know its not my connection because my connection is perfect rn

[orchid pecan]

are battle pass tiers always 1k points?

[pearl forge]

we don't know but since Tier 10(I think) until Tier 24(it's where I'm at) it is

[orchid pecan]

alright, thanks

[neon mulch]

now its happening in 1's

[agile prawn]

is there a way u can remove /change the dodge sfx in files?

[solar depot]

ban steven universe

[heady dove]

guys whats the best server when u in the middle east cuz i found myself laggy in all of em

[pearl forge]

Europe is the closest

[novel gust]

Make bots hard to beat. Im tryna learn new characters but it's hard when I'm matched up with lvl 30s and bots are too easy and pose literally 0 challenge to me at all

[gloomy lily]

Guys do you have a europe server?

[pearl forge]

there's a Europe server in-game

[gloomy lily]

Ok but what country are instaled the server

Or is other near than europe because im on Portugal

*in Portugal

[smoky bloom]

What should I do if my rank isn’t going down it keeps on going up

[pearl forge]

I believe it goes in the closest for everyone

[pearl forge]

your rank position?

[gusty island]

why are the north america servers so awful right now? i've never seen servers this laggy before

[pearl forge]

servers are not stable. the game is in Beta

[gusty island]

i mean like, a few days ago it wasn't lagging as bad

[pearl forge]

it has stability issues. juts because it never happened doesn't mean it never will

[gusty island]

ok...

[gloomy lily]

In europe its not Stable yet

[proven flax]

Do 2v2s give more gold than 1v1s

[pearl forge]

I don't think so

[proven flax]

I need to get gold quick before gizmo

[pearl forge]

play in a party. you get 30% more per match

[proven flax]

Time to find freinds

[gloomy lily]

You are working for better connection for countries farther the servers?

Are you creating ranked mode?

[woven nova]

Hello, I have a massive lag problem, fast actions causes the game to freak out, me and a friend tested with us in a custom game and his feet were clipping into the ground when spamming crouch, Does anyone know of a fix?

[pearl forge]

yes. they are improving servers and yes Ranked is already coming this Season(we've known that for a month basically)

[fierce hedge]

When I try buying gleamium, it loads for a sec and closes out and doesn't let me buy(steam pc)

[pearl forge]

make sure you have Steam overlay enabled

[fierce hedge]

How do I check that

[pearl forge]

Find the game in your Library -> Properties...
Under the General tab, you'll find a checkbox for Enable the Steam Overlay while in-game

[fierce hedge]

gotchu th

thx

[pearl forge]

np

[tough lagoon]

A

[copper bluff]

are they ever gonna fix xbox servers

[ivory smelt]

Three big things I’ve noted as of late

1. The taunt at the start of two of your matches mission seems to be outright broken as I have taunted at the exact start of six matches and it has not fulfilled the mission

2. Garnets ingame base skin colors are still busted it to look like her cotton candy skin by being far too bright and blue and I know this because the gloves on her flashback skin look normal

3. On garnets flashback skin even when team colors are turned OFF she will suddenly turn to the chosen color you have in your menu even though this doesn’t affect any other character and I’ve had an option turned off since I started playing

[viscid wigeon]

I have a problem and
would like some help. So basically when I first
started playing the game I played it on my Xbox
which is where I play all my games and it
automatically made me a account and I didn't get
to make a display name or anything and earlier
today I decided I didn't want my Xbox name as my
display name and I went the change it and there
was no option to, so I went to the website and it
had me make a account and I said oh ok I'll just
connect my Xbox account and when I tried to it
said my Xbox account was already connected to a
account, and I never made a account and there is
no way of logging into the account that was
already made and I've tried everything and would
like some help

So if anyone could help that would be great

[tough lagoon]

you make your display name on the actual website itself. yea i know its weird. the reason it said your xbox was already connected was because by logging into the game and doing what you did you have already made your account. i made mine on the website but i think you can still make your name if you log in on the site itself. (edit) i didnt read the bottom part. so you cant log in. if i were you i would take it to the devs. it is still in beta after all.

Anyone know why my friend just can’t play the game? He can load into the match but as soon as it starts it kicks everyone out

[tough lagoon]

same problem im having what the heck 😂

[smoky bloom]

232k

[pearl forge]

?

[kind cypress]

Add the GO GET BACK PERK after you do 50 percent damage increase

[pearl forge]

wrong chat. this chat for support. leave it at #game-feedback only

[vague musk]

why does asia server not exist? I hope it's not because you're R___(fill in the blanks)

[pure summit]

are asia servers here?

[pearl forge]

the game does not have Asian servers yet. they'll stabilize the servers before adding more regions

[pure summit]

ty

[pearl forge]

np

[sly basalt]

does anyone know what i should do i dont think there is an account linked to my psn on multiversus and i want to play on pc and now its asking me to login

[pearl forge]

It creates a WB acc I believe when you enter in PS acc if you didn't connect to a WB acc before, but you need to connect Steam or Epic Games acc to the same WB acc connected to your PS acc to play on PC with the same progress

Try using the same email and password of your PS acc in the WB website

[sly basalt]

tried got a completely different account from when i first signed up for the closed alpha

[pearl forge]

You connected your WB acc used in Closed Alpha to your PS acc?

[sly basalt]

nope

[pearl forge]

You played on PC the Closed Alpha?

[sly basalt]

i first played multiversus when they were realising codes from twitch entered my age and done i played for a while but now im back home and want to play on pc but still keep my progress and i cant.

[sly basalt]

i didnt.

[pearl forge]

But in which WB acc you played then? You changed acc since Open Beta Early Access?

[sly basalt]

yup i made an account in the closed alpha but played on playstation in the open beta days i just dont know if i dont remember what email i used or if it just didnt require a wb account.

[pearl forge]

You needed a WB acc

[sly basalt]

im pretty sure i did but no matter what email i try to login with it still tells me that the credentials are wrong

[pearl forge]

It can be the password

Change the password and try again. This happened to me once and I just changed the password and it worked

[sly basalt]

tried a multitude of different passwords i also tried the reset password option on all of my gmails

[pearl forge]

You tried changing the password on the WB acc? It doesn't matter the password to open your gmail

[sly basalt]

ive opened all of my emails and there is no sign of a wb email

[pearl forge]

You did the send email with a verification to change password?

[sly basalt]

yup

[pearl forge]

And you didn't get the email? Tried to ask to resend it?

[sly basalt]

yeah i tried

[pearl forge]

It could be the email doesn't have an acc or smth

[sly basalt]

i contacted support aswell but they told me there is no wb account linked to my psn

but when i try to link my psn it says there already is an account connected to it