help-old

[fresh seal]

Ask Lipton

He made it like this

[snow portal]

?

no i didnt

[fresh seal]

You did

[spare iron]

that darned lipton

[distant lichen]

Hoping my uploads are showing up correctly for everyone D: preview images in the activity feed aren't showing the emotes but the webpage is

[lavish shard]

it takes some time to process the image after you've uploaded the emote

[distant lichen]

Yep, i noticed! Thank you

[granite arch]

So my twitch channel has been banned and I don't have access to my 7tv account, it means that I can't unlink my youtube channel from it to be able to manage emotes for youtube. Can It be unlinked by someone from admins or mods please?
twitch name: 0rurq
proof that it's my channel on screenshot

[leaden shuttle]

does anychance to get Zero-Width Emotes for free?

i can`t donate

[lavish shard]

https://tenor.com/view/forsen-noidontthinkso-nymn-forsensmug-gif-19185375

[proper root]

[leaden shuttle]

I from ukraine and my money are blocked

[calm acorn]

What's your twitch

[leaden shuttle]

Connected to discord

[calm acorn]

Got ya covered

[wet python]

[leaden shuttle]

thank you! I really happy. You the best!

[calm acorn]

[granite arch]

'

[topaz sedge]

longass password

[leaden shuttle]

https://i.imgur.com/qS659hS.png

https://i.imgur.com/MAtqbbT.png

[earnest roost]

should be unlinked now

[earnest roost]

the real value is <2.5 MB, 5 is a mistake

[leaden shuttle]

ok

[leaden shuttle]

which resolution i have to use

[earnest roost]

any, as long as it's a 1:1 square aspect ratio

[granite arch]

thanks for help!

[earnest roost]

it's a bit weird, i heard of companies also blocking ukraine for some reason

though i dont think this applies to the payment processors we use

[distant lichen]

@wheat sapphire Was my first DougieGasm emote too risque for the public?

[calm bane]

the badge still hasn't changed after 4 months

[earnest roost]

should be a badge update this month actually unless we do a little stalling on the rebrand

consider the current sub badges placeholders (even more clear due to the fact theres nothing beyond 6 months)

[tulip solstice]

https://cdn.discordapp.com/emojis/966845452697878538.webp?size=48

we do a little stalling

[earnest roost]

i think its just about finding color schemes now

[fresh seal]

Can we get a ban on Anson and Gac please

[earnest roost]

dont remember what we were going for, will look back at that after the deploy op

[tulip solstice]

Yeah some nice color schemes are all that's needed to get things rolling

More advanced stuff can come later

like animations

or even spawn naturally when picking colors

[calm bane]

[tulip solstice]

that's a pretty dank username

[granite arch]

Hello, my Twitch-Account was banned and I'm still subscribed to 7TV. Is it possible to change my Twitch-Account in my 7TV profile so i don't lose my longer subscriber status?

[sand summit]

🔔 @earnest roost

[signal zephyr]

is there any way to remove your 7tv profile picture? it just asks you for another gif file

[wet python]

You can change your pfp on twitch

[maiden star]

hi

i been subbed 2 months but it says subbed 1 month?

[surreal ginkgo]

How do I get the contributor role on discord? (I am a contributor for 7tv)

[earnest roost]

whats your username on github?

[surreal ginkgo]

Is contributor role the same as a subscriber? Or is it more support based

^

[earnest roost]

Contributor is a role given to people who've made significant commits to our repos or otherwise made improvements to the service

[surreal ginkgo]

Ah, my bad, not me

[earnest roost]

The subscriber role on discord isn't available yet because it needs the ability to connect your discord account with 7tv

[surreal ginkgo]

Yeah, I made the assumption subscriber = supporter

[rugged dust]

will this be a v3 thing

[earnest roost]

Yea should come sometime this month

[rugged dust]

[earnest roost]

easy to implement now

The big blocker was deploying the new repos, now that this will be cleared in a couple days we can get back to feature creep

Only took half a year

[rugged dust]

how does it feel to finally be on the end of this development

[earnest roost]

Very poggers id say

Could've been sooner but i had like 2 months this year where i had low motivation

[rugged dust]

wasn't the original estimate like halloween last year

[earnest roost]

that was for a different scope

before we decided to change literally everything

[rugged dust]

[earnest roost]

the v3 we're talking about currently really only started development in december

[rugged dust]

[earnest roost]

previously it was only gonna be adding emote sets as a separate thing, but we thought that this would suck and decided to integrate emote sets as a fundamental component

then also decided that mirroring twitch data for users was very limiting

and then figured that everything that existed honestly kinda sucked

[rugged dust]

and there's the 7tvapp bot now

[earnest roost]

yeah that will be for stats

technically just need to write an app for it now

and figure out how to store and access the data - likely a time series db

[rugged dust]

will it be only for 7tv emotes or will it count bttv, ffz, and twitch too?

[earnest roost]

7tv only for now, maybe twitch

but these stats are moreso to provide insights to users, not necessarily the same thing SE does

for example we could give you a ranking of which emotes arent used and suggest removing them

or let emote creators know how much their emotes are used, what they're usually paired with

[rugged dust]

would be handy for bttv and ffz and twitch too tho

[earnest roost]

just move all your emotes to 7tv

[rugged dust]

not enough slots

would also be useful to know if you have emotes on bttv/ffz that have the same emote code as an emote on 7tv

[earnest roost]

very possible we will be going to a 500 maximum after avif

[rugged dust]

wtf

[earnest roost]

issue with bttv/ffz integration is they have api rate limits which have made it a little aids in the past

so it's not a priority at least

not ruling it out entirely though

[rugged dust]

fair enough

i just always see people get confused about having an emote enabled on ffz or bttv after they disable it on 7tv

[earnest roost]

one thing i want to get done soon is allow users to earn slots, so we can permaban anyone who asks and tell them all they need to do is be a good citizen

the algorithm knows how many slots you deserve

[rugged dust]

will mod apps re-open after v3 is out

[tulip solstice]

They will open when they are needed. I don’t think it depends on v3’s release date

[rugged dust]

[tulip solstice]

(moderators please respond) how long until gac is permabanned?

[boreal dune]

how i change my name i change it but i dont see the change on a chat twtich

[granite arch]

could u answer my question pls?

[wet python]

@earnest roost

[earnest roost]

will need you to wait until after july 12, cant move subs currently as everything is locked in for the deployment

[granite arch]

should i ask again in a few days?

[spare iron]

yeah. ping astria repeatedly for it

[snow portal]

[spare iron]

he will likely be busy coz of v3 so maybe a week after that come check in if its not done yet

[forest tundra]

guys how long it takes to have the 7tv sub in twitch

[coral echo]

if you mean the badge

about 10 minutes

[forest tundra]

Ok ty

[coral echo]

if it doesnt appear after that, try reloging onto the 7tv website

[willow ferry]

usually 190-300

alot of it is also usually leftovers though

foreign language stuff

i'd say the majority of the time atleast >60 emotes are unassessable and have to wait

[pastel bolt]

can i remove an alias that put for an emote and just use the original name again?

[spare iron]

Yes, remove the alias from the field & press submit

[pastel bolt]

@spare iron omg i am Pepega thanks for the help i am sure i tried this before asking LUL

[spare iron]

ur good we have quite a few people coming in asking that

[pastel bolt]

OMEGALUL

[marble cedar]

Hello How do i connect 7Tv with my Discord ? I want to use the Twitch emotes in my Community

[lavish shard]

Currently there is no official way to connect 7tv to discord

[marble cedar]

Ok

thanks for the answer

[dapper dock]

I subscribed a couple days ago to 7tv added a gif logo and it works on 7tv but it is not showing up on twitch name paints badge and emotes are all working.

[willow ferry]

try logging out and in of 7tv.app in the top right corner

the current method used by the web extension requires up to date twitch information that is currently only gathered on login

[dapper dock]

ok did that didn't seem to work, do I still need to wait like 10 mins again?

[willow ferry]

yeah

and then restart your browser after caches have expired

[dapper dock]

ok thanks

[willow ferry]

@dapper dock you might want to reup your avatar too

avatars should be 1:1 in aspect ratio

otherwise they'll display weirdly

[dapper dock]

ok

[dapper dock]

ah

thanks for the help

[maiden nexus]

yeah so i seem to be having the same issue of my pfp not animating either, i've waited like 2 days lmao, tried logging out of both twitch and 7tv multiple times after waiting at least 10 minutes, and it still isn't working, any ideas?

[earnest roost]

tried logging out of both twitch and 7tv multiple times
this is your problem, most likely

you only need to relog into 7tv

especially if you've recently changed your pfp on twitch

[maiden nexus]

i know

i tried only relogging into 7tv first, waited, still didnt work so later i decided to try twitch as well

[earnest roost]

whats your username

[maiden nexus]

same as this

[earnest roost]

https://www.twitch.tv/ttriippy if it's this then it's working

no issue there

[maiden nexus]

that doesn't look animated to me

but people i follow i see their animated ones

[spare iron]

force-refresh on the page

[maiden nexus]

i have refreshed my page a ton of times, i literally just opened that link @earnest roost made which created a new tab

[earnest roost]

are u sure you dont have animated pfps turned off?

[maiden nexus]

like i said, i see other people's

[earnest roost]

do you use the 7tv extension or the ffz addon

[maiden nexus]

7tv

[earnest roost]

weird

it is working though

[snow portal]

seems to work for me

poggies right?

[spare iron]

force refresh isnt the same as regular refresh

[snow portal]

if i were you, this might be a shot in the dark, uninstall the extension and redownload the extension

[spare iron]

your animated avatar is working on my end too (firefox browser)

[snow portal]

or delete cookies/cache

like i said shot in the dark

[earnest roost]

if you only recently relogged then it's cached for 10 minutes

[snow portal]

[earnest roost]

reinstalling wouldnt help

[snow portal]

@maiden nexus what browser do you use?

[maiden nexus]

okay so i think i figured it out

you asked if i had 7tv or ffz and i actually had both extensions enabled apparently, disabled ffz its working now

[snow portal]

ok that makes sense

[maiden nexus]

thanks yall, seriously helped a ton

[snow portal]

[spare iron]

What part of ffz would be conflicting with animated pfps

[earnest roost]

it shouldnt conflict at all

[maiden nexus]

im not sure

[earnest roost]

@maiden nexus when did you last relog into 7tv?

[snow portal]

when you have both, theres some settings that dont update to have all of the settings like paints enabled/disabled

that could be a bug

[earnest roost]

please someone get those useless jannies out of here

[snow portal]

[maiden nexus]

about an hour ago but it started working immediately after i disabled ffz

[earnest roost]

strange, that shouldnt have any effect unless ffz changed something on their end recently

[maiden nexus]

yeah honestly im not sure

[earnest roost]

the way this works needs an update anyway

too many issues even when it works as intended

[willow ferry]

the addon implementation has still been working atleast for me

its better imo since you get the login and dont have to base it on the pfp url

also its more direct rather than having a mutation observer activate when you think there might be an avatar

you just get them as soon as twitch renders one

[earnest roost]

your implementation is better yea

ideally the extension needs to get the same thing, just need to look into it since you used some ffz utility

[willow ferry]

actually most of it doesnt use ffz stuff

since its a functional component

ffz doesnt have any tools for that

[earnest roost]

:apu

[willow ferry]

the only one I used was the search I beleive

and the react context grabber thingy whatever the fuck you call that

where it finds the __reactXXXXXX on an element

and the search one just makes a temporary mutation observer

to wait for the first avatar element, usualy the users one in the top right

and then walks the react tree until it gets to the right forwardref

[earnest roost]

you know what? it would be totally cool if you felt like adding a great contribution to your portfolio and submitting a pull request to the "SevenTV/SevenTV" repository, just imagine what employers would say when you show them those commits of hacking twitch's react to make user images animated

just saying

[willow ferry]

or someone could ping the microsoft spreadsheet guy

[earnest roost]

yeah but yknow, you could be the one to take on that task and everyone will praise you for years afterwards

imagine how great it would be

[willow ferry]

yeah I just went and checked the only two ffz functions I used are fine.getOwner which I think you have your own implemetation of

and site.awaitElement

which is just a mutation observer shortcut

[sand vigil]

i cant see my animated pfp on twitch

but my sub expired and got gifted again

[placid charm]

I can see it on the 7tv site, you could try logging out on 7tv and logging back in(then wait 5-10min) if that doesn't fix it Anatole

[sand vigil]

[undone pilot]

Hey, I'm having an issue with my pfp as well. I purchased a year sub a few weeks ago, and updated my pfp the other day and it no longer animates. My new pfp is in the global json but it's not uploading. My 7tv sub badge isnt showing so I think my subscription status is missing somehow.

[earnest roost]

see: #faq message

[umbral elk]

Hi all, I am trying to upload a new emote impersonating the streamer. They want it to be a private emote that only her channel can use, but every time I go to upload it, it adds it as my account meaning it cant be used in her channel. Does impersonation work for emote uploads or is it just for adding emotes to the channel?

I'm probably trying to do something that isn't supposed to be a thing

The worst case is they have to upload it i suppose

[wet python]

yeah, it's not possible to upload emotes in impersonations mode

[tulip solstice]

Do you think it should be possible though?

I've gone back and forth on it in my head, but basically if the editor can still manage the private emotes in impersonation mode, I don't really see any problems with it.

[spare iron]

new site doesnt have the same impersonation mode

[surreal verge]

@earnest roost can u please check if i am subbed for 5 or 6 months

[wet python]

[willow ferry]

new site doesnt have any impersonation mode

you just gain access to edit a users sets

not the user itself

[earnest roost]

impersonation was never meant to be the final design for editors

it's not necessarily intuitive, it gives false impressions that you're fully acting on behalf of a user (when in reality only some actions count)

[hexed narwhal]

so uhh... I accidentally cancelled my sub... how do I resub?

there isnt any resub button available on the website

[earnest roost]

i have some good news - by tomorrow you should become able to reactivate your sub following the deployment operation outlined in #news

[hexed narwhal]

oh

[hexed narwhal]

awesome! Thanks

[earnest roost]

no sorry

[umbral oak]

is it possible to get it right now ?

paints like that

[earnest roost]

[snow portal]

[lavish shard]

Would the 7tv.app redirect to the next site?

[real valve]

Hey, it seems like all my emotes got removed

[lavish shard]

They are just loading

May have to give it some time to convert to the new format

[real valve]

nope removed

[lavish shard]

As in no longer in the emote list?
When did you uploaded it?

[real valve]

all of t hem are gone

[sand summit]

From where?

[real valve]

the ones i uploaded and the ones i added in my channel

were removed

from my profile

[sand summit]

What site are you on

[snow portal]

everything is being migrated so its a little bit buggy

just give it some timue

[sand summit]

try next.7tv.app

[faint breach]

so

[real valve]

we wait

[faint breach]

"method not allowed" is just from the migration right?

[real valve]

they're not on either

when i went to next

they strarted getted removed one by one

cause i have a bot in my chat that tells me when emtoe is added / removed

so no one can type or tab it

but no worries

[snow portal]

just wait till everything is migrated, #news, anatole states "Please understand that there will be issues and moderate chances for downtime in the next few days."

[real valve]

new site looks awesome btw

[snow portal]

👍

[faint breach]

didnt realize you were a mod here lipton lmao

[next ledge]

https://i.imgur.com/BTPbCbk.png how do

do i just wait for new site

[snow portal]

@next ledge try next.7tv.app maybe?

[next ledge]

i will try

it worked

[snow portal]

[next ledge]

also is there a way to delete my gif pfp

[lavish shard]

@real valve seems like you are using the different emote set, that's why most emotes are "gone"

[umbral oak]

I should have these paints

but I do not have these

[sand summit]

7tv has been going through a massive data migration today. Subscription status make take some time to update

[umbral oak]

ok thanks

[sand summit]

And I don't think anything will be available to change on the old site anyways

[tranquil wagon]

Hi, im having an issue when i try to add an emote it gives me ERROR: TypeError: Cannot read properties of null (reading 'emote_ids')

[analog sleet]

same!

@tranquil wagon use the new website

https://next.7tv.app/

[long abyss]

is there a way to merge already uploaded versions of emotes for versioning?

[tranquil wagon]

thank you!

[jade oriole]

the new website is not loading, is it still in maintenance?

[lavish shard]

should be working right now https://next.7tv.app/

[jade oriole]

just goes white and done

no loading, nothing

[lavish shard]

what about hard refresh ctrl+f5

[jade oriole]

nothing

deactivated all extension, also nothing

lemme check another browser rq

works on chrome, not on firefox RIP

[lavish shard]

yeah that, what browser are you using?

[jade oriole]

is that a common thing with firefox? i mean its declared as extension for firefox

so id figure itll work

[lavish shard]

not sure
i think it worked in beta test?

may have to wait for other similar cases, or anatole can figure it out

[sand summit]

it works for me on firefox

but not on chome

[jade oriole]

idk i didnt even know about the site change until i wanted to renew my 7tv sub today

[lavish shard]

@sand summit is there any inspect element in firefox
i have never used it so idk

[sand summit]

idk

yes

[lavish shard]

@jade oriole can you try viewing the browser console ctrl+shift+J

[jade oriole]

its open

[lavish shard]

any error messages?

[jade oriole]

completely blank

even after reloading

[lavish shard]

can you access the old site? https://7tv.app/

[jade oriole]

ah wait a mom i got something now

this came up after reopening the browser (firefox) with the new site link

nothing else

old site is fine but nothing works on there

like he doesnt register any changes or similar

[jade oriole]

or more like this

[lavish shard]

hopefully it will be looked over soon

[long abyss]

Is there going to be anyway to replace old scuffed versions of emotes with fixed ones while keeping its users? like get rid of the old one here and put the users on the new one https://next.7tv.app/emotes/611d5a7c95ab6c6c0e2f8d6e

[sand summit]

yes. previously mods could merge emotes into 1 and keep users on the new emote. now there is versioning (idk if its working rn) where you can click on the emote page and then click update to upload a new version of the emote

[long abyss]

oh do you not see the 2nd version?

[sand summit]

i didnt click the link

[long abyss]

oh

thought maybe it wasnt approved yet

but yeah it just kept everyone on the original version which makes sense usually but makes using versions for fixes kinda pointless

[sand summit]

yeah i cant add your new version

[long abyss]

maybe when its approved it gets merged if its the same but fixed?

[sand summit]

iirc there isnt any merging any more

users a free to chose which version they add

[long abyss]

I cant use the more option maybe something in there

[sand summit]

when you click more its suppoed to show delete

[long abyss]

yeah but you see what I mean in terms of using it to fix emotes right?

oh

[earnest roost]

i will quickly remind that while you can sort of use versioning right now, the feature is not released officially

[long abyss]

ahh

so down the road will it be able to replace scuffed versions?

been looking forward to fixing these outlines for like a year

[earnest roost]

thats the point of versioning

yes you can do that now

[long abyss]

how exactly? never saw an option

[earnest roost]

didn't you upload new versions just now?

[long abyss]

yeah

[earnest roost]

ye? all good then

[long abyss]

oh ok

[sand summit]

you cant add it to a set tho

[long abyss]

just the old version said it had the users and the new one said it has none

[earnest roost]

thats if it's not approved

[long abyss]

maybe im just confused

[earnest roost]

which isnt intended behavior

but as i said

not released

[long abyss]

ah so

new one wont get users til

release

yes?

[earnest roost]

@long abyss yes in the future there will be a prompt letting users know you made an update

if they accept it it'll swap to the new version

[long abyss]

awesome, thanks for clearing that up

love the new site btw,

[stable hare]

I've started using 7TV add-on about a month ago and suddenly my profile picture got changed to some random animated GIF, what's up with that ? I'm not even subscribed to the site so this function shouldn't even be available to me?

[willow ferry]

is this another default avatar moment

bug regressions

[earnest roost]

@stable hare regression, will be fixed in a few minutes

you have a default avatar

[stable hare]

@earnest roost Dunno what you mean with that, i have default avatar on Twitch itself, but the 7TV is this anime GIF what seems like to be a Naruto thing or something (i don't know this character)

Do i have this issue because of my default Twitch avatar ?

[earnest roost]

yes you have a default avatar on twitch. we have rolled out a massive update today and there are bound to be some issues

in this case i forgot to put back the filter against default avatars, it is fixed now

[vocal garden]

speaking of issues idk if anyones talked about it but the emote looks smaller than usual on chatterino (havent checked on webchat)

[wary aspen]

Lots of issues are bound to happen due to all the new changes for v3

[earnest roost]

@vocal garden what version is your chatterino?

[vocal garden]

7.3.5

do i need to update?

[earnest roost]

no

[vocal garden]

this is on 1.5x emote size

tho like soaral said there are bound to be issues so 👍

[stable hare]

@earnest roost Thanks for letting me know and a quick response

[silent estuary]

does v3 still use gql to add/remove emotes?

[slate palm]

Hi, we really lack slots for emoticons, could you add more slots for us? (https://7tv.app/users/61009d2d27a937e8297cedad)

Why?

[snow portal]

#faq message

[slate palm]

Ok thanks.

[tardy isle]

its not only for THIS emote other emotes are lot smaller as well https://i.imgur.com/yNBUmfc.png https://i.imgur.com/dm3hOlV.png https://i.imgur.com/Ud4C15z.png

[earnest roost]

the size of emotes has not changed

[lavish shard]

wtf go to sleep analtoe

MODS PERMA MUTE ANALTOE

[snow portal]

anatole stop getting distracted

or imma have to put you in the dungeon again

[lavish shard]

DinkDonk kathy

my man stalling his sleep harder than any streamer with gaming content

[earnest roost]

im trying to keep the service from going offline

[snow portal]

poor anatole...

[tulip solstice]

sleap is for the week

[snow portal]

sleap

[lavish shard]

sleapge

https://www.youtube.com/watch?v=Z4qr7kwmE2I
watch this, might help you with sleep

[south ravine]

anyone else's profile picture not changing?

[lavish shard]

#news message

[south ravine]

thank you, do you have any idea when it might be back working again, or is it a matter of waiting?

[lavish shard]

gotta wait until further notice

[tribal bluff]

i cant change my Profile Picture

[snow portal]

#news message

works for me

probs refresh

[tribal bluff]

do you know when it will work again?

[snow portal]

when most of these issues have been resolved

or whenever anatole gets to them

too many errors

[tribal bluff]

how do i get the subscriber role in discord

[snow portal]

you dont

[tribal bluff]

why

[snow portal]

theres no work on sub role as of recently?

[lavish shard]

vadikus is the only one who have sub role

[snow portal]

[tawdry coral]

Also

even here https://next.7tv.dev/emotes

[lavish shard]

@tawdry coral oh wait it's https://next.7tv.app/

[tawdry coral]

YES

[lavish shard]

i sent you the wrong link

[tawdry coral]

so, can you give right link please c:

[lavish shard]

it's https://next.7tv.app/

the difference between .app and .dev

[tawdry coral]

oh ok

ty

[cobalt linden]

How can I see the emotes you create?

[lavish shard]

#news message
The features is not available right now as the site just migrated to the new version
May have to wait until further notice from the devs

[cobalt linden]

Thanks

[feral forum]

Hello, I'm a 7tv subscriber to know how to change my color on Twitch. I tried but it didn't change. I need your help to solve my problem

[vocal garden]

yeah kinda strange

[odd quest]

anyone else not able to upload gif avatar? not on next

[fathom wind]

[lean thistle]

Hey guys, can you help with logging into a new site, the problem is that it is loading for me, but instead of an interface, I just have a white screen, if that I'm from Ukraine

@earnest roost sorry for tag, maybe u can answer?

[heavy sable]

Did i lose all the emotes I uploaded? it says 0 uploads for me now on the OG site. wow!

[coral echo]

Things are still not 100% because of the api shift, hopefully it will be fixed in a few hours

[heavy sable]

okay, thank you @coral echo for easing my concerns. Should I hold off on any uploads until then as well?

[thin grail]

im having this problem as well

[heavy sable]

Yeah my heart dropped.

[coral echo]

Its currently not working

[odd quest]

aight

[spare spoke]

hello everyone, i'm currently trying to add an emote in my friend's twitch channel and currently am impersonating them (editor role), however I cannot add an emote to the channel and get this error. any help would be appreciated

[cyan torrent]

you're using the old website
try using https://next.7tv.app/

[hybrid drum]

Hey, I'm getting "Method Not Allowed" error while uploading new emote. How can I get rid of it?

[cyan torrent]

which website do you use ?
https://7tv.app/ or https://next.7tv.app/ ?

[spare spoke]

ty for your response, but this is how it looks in the new one

my friend's name is "loading"

[hybrid drum]

I'm using https://7tv.app/. Should I use the new one?

[cyan torrent]

oh yeah i saw this bug in this channel earlier, it's still a bit buggy because the website is not finished

[spare spoke]

rip, i guess i gotta wait then.. thanks again ^^

[cyan torrent]

yeah, 7tv.app i deprecated

[hybrid drum]

Well, I tried https://next.7tv.app/ and it worked. Thanks a lot!

[cyan torrent]

[lean thistle]

guys, someone can help me? my answer a bit upper 👆

[coral echo]

Wait are you trying to subscribe or Just log in

[lean thistle]

just loading to new site ( https://next.7tv.app/ )

i can subscribe and use old site

[coral echo]

Try ctrl + f5'ing

[lean thistle]

nope

don't work

[coral echo]

[lean thistle]

I tried to fix it and even turned off the addblock and tried to log in through vpn, nothing helped. that's why I posted here

idk how to fix it

maybe moderator or admin can help me?

[sand summit]

Try it in an incognito tab

[lean thistle]

same

[coral echo]

[shut magnet]

have aigan a bug im subscriber but i can not channge name color Q_Q

[coral echo]

cant you open the wardrobe at all or the paint just doesnt appear?

[cold geode]

Hey guys, having a bit of an issue. My vod chat is not showing any of my picked 7tv emotes, however the global ones are showing. I'm not sure if this has anything to do with changing my Twitch name. Whenever I try and log out of 7tv and sign in, it keeps logging in with my old Twitch name so not sure if there is a way to pick the account I want to access it with?

It just auto logs me into the older name without me able to choose

[thorn arch]

when i first joined 7tv i used a different name to the one I have now, and when I try logging in with my current name, it logs into the old one which is an account that technically doesnt exist

[cold geode]

Yeah that's what keeps happening.

Now I did figure out that I removed 7tv directly from Twitch connections, and it let me sign in using my new name, however my profile seems to still be connected to my old name

[thorn arch]

i tried incognito where i actually have to enter my username and it still does it

[cold geode]

OBS and Twitch chat is showing my custom selected emotes

however

just seems like my VOD chat on stream doesnt display it anymore aside from the global 7tv emotes

[thorn arch]

yeah idk how to fix this

the only thing i can think of is if someone were to completely remove my account, but i cant do that on my own obviously

[cold geode]

I checked streamlabs chat widget settings too and all the emote sites are linked to show up (BTTV, Frankerface, 7tv). My only guess currently is it having to do something with our old names being linked to our 7tv profile even if we are signing in with our new accounts

[past dove]

I added a bunch of emotes to my profile on the website like an hour or so ago, and they still aren't showing on twitches website or OBS, anybody know why? I've enabled 7tv on ffz on both applications

[thorn arch]

yeah i'd assume so

[shut magnet]

The page says I have to subben and when I press Sub he says that I have a sub.

[thorn arch]

i dont want to have to change my name back

[earnest roost]

will fix the name change issue in a min

[cold geode]

yessssssss thank you so much. Hoping that's what is causing the issue

[thorn arch]

thank you

[shut magnet]

merci ^^ vvery nice support

[turbid lark]

thanks I know im great

[zinc holly]

Uh, small question, I'm trying to upload an emote but it tells me "Method not allowed" What do I do?

[strong pine]

upload emotes on the new version of 7tv

[thin grail]

animated profile picture not working?

[fluid plover]

#news message

[bright egret]

any clue how to fix?

[snow portal]

use the new website

[bright egret]

ty 🐐

[fluid plover]

Will channel editors be able to make emote sets

[spiral elm]

emotes display as amount/0, and arent useable in chat unless added by the twitch channel owner

im the editor for the channel, and added some emotes, however none of them are working, and they only work when the owner deletes and re-adds them

[wheat sapphire]

when you're the editor for the channel at the moment, it wont show up as a message

if thats what you're saying

if you right click the emote and click add, there wont be a message saying that you've added the emote

but you've added it, if you refresh the chat it will show

[spiral elm]

oh wow im dumb

thanks lmfao

[wheat sapphire]

when you remove an emote as an editor, it will show up as a message in the chat

[spiral elm]

for some reason i didnt think to try refresh 😵‍💫

[wheat sapphire]

its just because of our maintenance, it will be fixed etc., in the coming days surely

np all good, lots of questions since we had maintenance from yesterday so

[spiral elm]

thanks for the help :D much appreciated

[wheat sapphire]

np

[torn arrow]

can't add emotes to certain channels atm

[torn arrow]

seems to only be for channels that have this /0 thing

[earnest roost]

whats the name?

[torn arrow]

rottedranch

and I decided to test it out on my alt izeetesting bc it has the same /0 and it didnt work there either

doesnt work for any emote btw, gigachad was just an example

[earnest roost]

they probably did not have emotes before the maintenance

[torn arrow]

yeah they didnt

[earnest roost]

as they have no emote set attached to their account

to fix this currently they can go to https://next.7tv.app and create an emote set

by going to any emote page and clicking use emote

[torn arrow]

ah okay thanks

[earnest roost]

@spiral elm this likely also applies to your issue

[spiral elm]

he has an emote set

[earnest roost]

name?

[spiral elm]

dale__k

i believe he does at least

im pretty sure i saw it

[earnest roost]

ah for some reason the account-bound capacity is set to zero, though that will not affect ability to add to the current set

[spiral elm]

yea thats what i thought was causing the issue

turns out im just not all that smart

ive been adding more emotes and theyve been working fine now that i know ive got to refresh

[earnest roost]

yeah it's fine, i'll fix the values

[spiral elm]

will that fix the issue of having to refresh each time?

also why am i a frog

[willow ferry]

how many fucking caps do you have

cap on the account cap on the user connection cap on the emote set

[earnest roost]

it's on the user connection

[wheat sapphire]

he owns a hat store

[earnest roost]

but im trying not to be a nerd while providing support

[wheat sapphire]

[willow ferry]

also out of curiosity which one was migrated to

like for people who had slot extensions

I guess it would have had to have been both

but then that means if they make a new set do they have regular limit?

or are regular sets not restricted

[earnest roost]

migrated users all got an emote set with an ID equivalent to them and the same amount of slots

plus the capacity bound to their twitch channel, which means any emote set created currently would also have the same amount of slots

[willow ferry]

so wait when you have a connection with a slot restriction

all sets you make also have that number of slots?

[earnest roost]

yes

or so it cant go beyond

[willow ferry]

so with multiple connections its always the lower of the two?

or the highest

[earnest roost]

if you have an emote set with 500 slots, but your account only allows 250, then half the emotes in the set will be sliced out

[floral coral]

(Change Avatar) Any clue why when i hit submit for the gif, nothing happens? It's like i didn't click submit at all. The file is gif and under 5mb. Also have tried logging out and in.

[keen cloak]

hey guys is anyone having trouble adding emotes to their stream after the maintenance last night?

usually when i add an emote during stream there is a message that appears in twitch chat that says "nvrtry added emote" but i do not see that when i add through the website and they aren't being added to my emote list in chat

they do show as added on the 7tv site however

[sand summit]

The added dialogue doesn't show up rn, you have to refresh

[keen cloak]

Cool thanks for help

[wary wraith]

hello! I'm getting an error message when trying to add emotes as an editor. It's uh " ERROR: TypeError: x.user is null "

[wary wraith]

okay different issue. How do I add emotes to a channel I'm an editor for? It's not showing up in the new version of the site.

[sand summit]

Click the emote you want to add, then click the 3 dots next to enable, then chose the set you want

[wary wraith]

No, like it's not showing me the channel I'm an editor for.

[sand summit]

refresh

[wary wraith]

I have

[sand summit]

the eventapi is kinda borked rn

try adding again

[wary wraith]

where do I see channels i'm an editor for on the new site

if you don't mind me asking

[sand summit]

right now yo ucan only see them in the emote adding window

[wary wraith]

it's so weird. I'm not seeing any channel but my own on the new site, but I can see that I'm an editor for the old site. but the old site keeps throwing up errors when I try to add emotes

[sand summit]

i would say log out and back in but i dont see a sign out button the new site

[wary wraith]

yeaah.

[sand summit]

i guess have the streamer remove and re add you as a editor

[wary wraith]

didn't work.

and i cry. oh my god do i cry.

[sand summit]

@earnest roost elp

[earnest roost]

@wary wraith you simply add emotes to the sets you have access to

click the ellipsis on the right of the "use emote" button

[wary wraith]

yeah but I can't assign the set to a channel I'm an editior for.

It's working perfectly on my own channel, but not the other one.

[earnest roost]

correct, this is not possible currently. the channel owner will have to assign a set to their account

[wary wraith]

okay. Can I share the set w/ the owner?

[earnest roost]

if they have you as an editor you're allowed to manage its emotes

[wary wraith]

So managing doesn't currently involve adding?

[earnest roost]

it does

[wary wraith]

It's not letting me add emotes to a channel I'm an editor for though.

[earnest roost]

i'll need more information to understand your case

[wary wraith]

kk! I'm willing to share anything needed. I'm listed as an editor on a twitch channel. On the old site I can go into editor mode and everything but it won't let me add emotes. On the new site, it isn't showing me as an editor on my end at all.

[earnest roost]

what is your name and their name

[wary wraith]

My name is ChrisKen01. Theirs is keegan

[earnest roost]

that user does not have any emote sets

right now due to the update, new users must create an emote set which can only be done via the new site

[wary wraith]

oooooh

[floral coral]

Is changing avatars borked?

I've tried several different gifs but it won't submit

[earnest roost]

this will change sometime today - the intended behavior is that an emote set is created automatically while adding an emote on the old site, but it's not applied atm

@floral coral it is, as listed in #news

[floral coral]

Thanks, sorry for being ignorant about checking news.

[half helm]

How do I change my username, now that it's changed on Twitch?

[snow portal]

relog into 7tv

[half helm]

I logged out then back in and it still shows the old name

[snow portal]

@earnest roost

[earnest roost]

it will show your old name but your channel has been updated

twitch accounts and 7tv account are now separated

[half helm]

Ohhh okay, will there ever be a feature to delete my account (to re-create), or rename the 7TV version of it?

[earnest roost]

you'll be able to rename it

[urban agate]

Hello, I'm trying to upload a GIF Emote but all I'm getting right now is "Failed to load preview - Unknown Emote addey by DeletedUser"
The ID is: https://next.7tv.app/emotes/62cfd622100c47ee2836a25c

[earnest roost]

make it smaller, it's larger than 1000x1000

[urban agate]

Ah that's unfortunate. I'll try!

[surreal raft]

LVNDMARK added me as an editor for 7tv, and, I cannot add emotes to his channel..

Clicking add to channel does nothing (in console, I can see the POST request)

[feral void]

Hey, use next.7tv.app

You can find that site by clicking the NEXT tab

[surreal raft]

@feral void I don't see how to roleplay as him?

https://i.imgur.com/nUxm3Cb.png

When trying to add the emote, it's just blank for his channel

[primal mauve]

Hello a friend of me made me editor to her channel and i wanted to add emotes

But there are 0/0 slots

[feral void]

https://i.imgur.com/EX08uKV.gif Try this

[feral void]

Hey, try to add emotes to their channel in next.7tv.app

[surreal raft]

@feral void Sorry to ping again but 😦
https://i.imgur.com/xFsN1mT.gif

[feral void]

What's their username?

[surreal raft]

I've tried logging out, clearing cache, etc

LVNDMARK is the streamer name I am trying to add emotes to
https://next.7tv.app/users/62cf8e3ed513abac0f5edc63

[feral void]

@surreal raft Seems to be a new bug. I'll get Anatole to have a look at this once he wake up

[surreal raft]

Okie, thank you 😄

[silent estuary]

yo, could a mod/dev dm me rq?

[primal mauve]

if i open in next.7tv.app i dont see her name

[surreal raft]

@primal mauve

[primal mauve]

ty ty

[brazen dragon]

I tried to load the new 7tv website, but all I'm getting is a blank white screen (using chrome). Incognito shows me a white screen too. Even on phone its showing me a blank white screen, mobile and wifi.
But when I'm using Microsoft Edge its working totally fine. Did anyone else have this issue before and got it fixed?

[celest vessel]

Hey, are recently uploaded emotes to the new website broken in chatterino in that they don't show at all? They appear in browser, but it's just a blank message in the latest chatterino nightly

[earnest roost]

They do not have an emote set, ask them to add an emote themselve first, they'll be prompted to do so

[surreal raft]

Oh man, okay. That's like pulling teeth with this dude lol.
Thanks.

[earnest roost]

Will have a workaround for this sometime today

[cold geode]

Oh ok so it should still link to the new name. Is there a way to have 7tv emotes show up on streamlabs chat widget? I can see the emotes working in my chatbox however do not show up in the VOD chat

It seems like global 7tv emotes show up in VOD but the ones I selected for my channel don't show

[wheat sapphire]

streamlabs obs/chat widget doesn't support 7tv emotes atm @cold geode

it did months ago for a bit of time but then does not

[cold geode]

Ohhhh

[wheat sapphire]

not sure if they're working on it or whatnot

[cold geode]

Yeah I remember it working before

[wheat sapphire]

so if you're talking about a chat that displays on your stream

jchat or chatis works

[cold geode]

Wasn't sure if I had broken something on my end. Thanks I'll look into another chat widget then

[wheat sapphire]

https://chatis.is2511.com/ and https://www.giambaj.it/twitch/jchat/

are 2 pretty common ones

you can look at those

[cold geode]

It's funny cuz the only emotes showing up now are the global emotes

Thanks for the suggestions!

[wheat sapphire]

np

[cyan torrent]

related to the new update about emote sets.. Idk if it's normal that i only see my channel and not the channels i manage when wanting to create an emote set

[plain gale]

[lavish shard]

Only the channel itself is able to make emote set, editors cant add emote sets atm iirc

[cyan torrent]

yeah, that's what i thought, i juts missread the message of anatole about updating the site about emote sets i thought he meant to add support for that also

[earnest roost]

you can now but the ui hasnt been updated yet

this currently only applies to the specific case of adding an emote to a user with no existing set via the old site/v2 api

[cyan torrent]

oooh i see
that's nice, thanks for all the work

[torn arrow]

I have the same issue, no one replied to this person it seemed. is this a known issue?

[earnest roost]

whats the emote youre having an issue with

[torn arrow]

same here as kev, any emote I've uploaded since the new updates have been having this issue

https://7tv.app/users/626247264f320c1b8cf58d7e

[earnest roost]

ah

chatterino's implementation of data driven urls is wrong

I'll try a workaround

[torn arrow]

sure lmk when its implemented and I can test it

[earnest roost]

nothing i can do for now unfortunately

this will have to wait until every emote is re-processed for the compatibility layer to come online

it was expected that all apps were using images urls as returned by the API by now, but it seems this was not applied to chatterino

[celest vessel]

well at least you're aware of the issue, thanks for looking into it!

[torn arrow]

oh damn okay

[fallen pulsar]

Hello sorry to bother, but my youtube stream doesnt have channel emotes, and my youtube is linked on the website

[earnest roost]

do you have the extension activated on youtube?

[fallen pulsar]

yessir, i used the "next" thingy and it worked now, ty @earnest roost

[pliant moss]

Exists any type of docs for 7tv?

[willow ferry]

not yet

[pliant moss]

Im trying to get an emote as gif and not webp, is that posible?

[sand summit]

not yet directly from 7tv

you can use ezgift to convert

[pliant moss]

im using code so i cant use ezgift

[sand summit]

surely there is some kind of cli img converter

(idk what im talking about, i have no idea how to code)

[lavish shard]

just code

[pliant moss]

Im using java and i have only found 1 lib that can do that but for me doesnt works :(

[sand summit]

code your own

[lavish shard]

i can kinda do it in Python, not familiar with other languages

[pliant moss]

not a bad idea

[willow ferry]

you can use https://imagemagick.org/script/develop.php

[lavish shard]

oh yeah ImageMagick is also available on java

[pliant moss]

Im going to try it out, thanks

[midnight finch]

is the websocket offline ? @earnest roost

[earnest roost]

yes

should be back online by tomorrow but we need to reconfigure a few things on the new cluster

handling half a million concurrent users needs a bit of work

[willow ferry]

fiiixx ittttt

😠

NOW

DO IT NOW

[midnight finch]

don't stress

[unborn trout]

How do you see only the emotes already added to a channel in the 7tv dashboard (when impersonating)?

[fathom wind]

let Anatole get some sleep

or I will personally shit in your mailbox

[willow ferry]

and I will personally sharpie on

RETURN TO SENDER

get fucked

that shit is going straight back up your ass

in 3 to 5 business days

[fathom wind]

I am homeless

[willow ferry]

doesnt matter

the government will find you

[fathom wind]

THEY'RE NOT TAKING ME ALIVE

[willow ferry]

oh nonononono they dont have to

[hidden sluice]

I've been adding emotes to a channel I manage and I no longer see the message in chat announcing the new emote being added, the emote also doesn't appear right away, I have to reload chat to see it

[pastel lantern]

can't open https://next.7tv.app on Firefox or Edge. Only on my Android Phone. Only have White Background and a TypeError in Console. Is it a known bug?

https://7tv.app works fine tho

[fathom wind]

works fine on firefox

maybe try without plugins

[surreal raft]

I didn't even see this part - thank you for getting to that!

[unborn trout]

rofl

[rotund cloud]

Is everything moving over to next.7tv?

[sand summit]

eventually next would be moved to regular

[rotund cloud]

ok

needs to add some sort of labeling to identify when I'm adding emoted for a certain channel

[sand summit]

wdym?

[rotund cloud]

uhh usually there something on the top right that shows that im adding emotes for a certain channel

but it seems to default to my channel (which i have none)

[sand summit]

oh there isnt impersonation anymore. just click the 3 dots next to enable in the emotes page to chose whos channel to add to

[rotund cloud]

ahh i see it

[pulsar niche]

hi all, i'm having trouble adding emotes to my channel. i currently don't have any enabled, but when i try to add any it gives the error: 'ERROR: TypeError: Cannot read properties of null (reading 'emote_ids')'

i tried https://next.7tv.app/ too but the emote page doesn't have any "Add" or "Use" button so i'm unable to add from there too. the right click menu's "Add to channel" doesn't seem to do anything either

[willow ferry]

currently dissabled

will be able to once some things are figured out

[granite arch]

help

[willow ferry]

this is a known bug with rtl languages

[granite arch]

ok thx

[willow ferry]

I dont think twitch flips the page styling around

[fathom wind]

you can't see your uploaded emotes on the new site yet, right?

[earnest roost]

correct

[plain token]

Hi I have a problem with 7TV showing my old nickname which I recently changed. I have paid a sub and changing the color of the nick and gif on the profile picture works fine on the site it shows. But already there is a problem that on the same twitch account it doesn't show my 7TV subscriber badge and the changed nickname color. I don't know how to actualize the changed nick on the 7TV site.

[fathom wind]

thanks! ||btw good job anatole and co, not much working right now but it looks great!||

[earnest roost]

try to sign out and log back in, this won't update your username on 7tv right now but it will update your twitch account data, which should fix any weirdness you're experiencing

[plain token]

I've tried this before, I've even tried logging in on a different browser and it still shows my old nickname.

[earnest roost]

it will show your old nickname yes, that's because we've just changed a lot of things including splitting accounts

though that shouldn't affect functionality on twitch

whats your username currently?

[plain token]

DanOnAir

[earnest roost]

seems to be correct as shown here

have you tried typing more than one message? sometimes your first message won't display the badge/paint to yourself

[plain token]

Yes, I did.

On different channels, but still nothing.

In my opinion, instead of the nickname "denyhigh", my current nickname should be "DanOnAir" No?

[earnest roost]

7tv accounts are not mirrors of twitch anymore as of july 12, though it's not yet possible to change your account name

i doubt this is actually the problem but just in case i'll update it manually to reflect your new twitch name

[plain token]

Okay

If you've done it manually now, it's already working.

[earnest roost]

hm strange okay

[plain token]

It's okay now.

[earnest roost]

yea but wasn't your issue that badge and all arent showing up in twitch chat?

[plain token]

It seems to me that until the nickname was changed to 7TV, it didn't work. But after the name DanOnAir was actualized, it worked.

But it's working now, so thanks a lot.

[earnest roost]

that's actually very strange because technically that stuff is linked to ID and not nickname, so name change really shouldn't affect it

[plain token]

I wouldn't worry about it anymore. Everything works, so thanks a lot.

Just a question, is there any way to get this style of nick? Like this light blue? I only have a couple of nick styles in there. Does it change after a while or not? And I'll have this selection there for a whole month?

[earnest roost]

this is the Anniversary paint which was available around the time of our 1 year celebration, it will be available again next year

otherwise new paints release every month for active subs and it will be possible to acquire previous ones soon

[plain token]

Sounds good.

Thanks for the explanation.

[opaque sonnet]

my 7tv sub was renewed this month and my badge is now gone for around 5 days

i go on the website it says i dont even have a sub but my 7tv custom color name still shows up

[earnest roost]

whats ur username?

[opaque sonnet]

mloosey

[earnest roost]

you have a badge entitled but it's not selected

can you try selecting it?

[opaque sonnet]

yea now I can cause now it says my sub is active

10 mins ago it literally said im not a sub

everything is fine now I think thanks

[earnest roost]

things are a bit rocky atm apologies

[cyan brook]

im not able to upload an animated profile pic rn is it down or sum

[coral echo]

i believe its down for now

[cyan brook]

ok thx

[wheat sapphire]

#news

[sudden zealot]

I subbed on 13th, I can see my sub badge in twitch chat but I cant seem to change paint on my name. It keeps prompting me that i'll have paints if I sub but I already am

[karmic rapids]

on new site ui how do i change which channel im editing for?

[sand summit]

on an emotes page, click the 3 dots next to enable

[karmic rapids]

im do dum

in native chat if i add an emote now it doesn't show "------ has added emote*

gotta refresh is that supposed to happen? cant find a 7tv setting to change that

[sand summit]

eventapi is kinda broken rn

you will have to refresh

[karmic rapids]

thats fine makes sense

[tulip solstice]

yeah but v3 is like a 3rd version thing and idk

[karmic rapids]

[sand summit]

https://cdn.discordapp.com/emojis/913124848002285578.gif?size=48&quality=lossless

[karmic rapids]

jeo da 🐐 no 🧢

[snow portal]

https://tenor.com/view/drake-nods-agree-eyes-closed-gif-17791282

[pliant moss]

Maybe it's not a 7tv question but maybe someone can help me, I'm getting the emotes from the 7tv page and I get everything fine, but when I use some emotes they come out weird ( it happens with all the emotes that are not a square ) for example peepoShy , i tried with different types : (stacking)

(not stacking)

makes sense that im getting this things but, how should i do it to get displayed a normal emote?

[fluid plover]

What are you trying to do with it

Just make it a gif you can post to discord?

[pliant moss]

not exactly but similar

[fluid plover]

Is that good?

[pliant moss]

im rendering it with opengl, so i need to render it frame by frame i can not use external pages

[fluid plover]

https://tenor.com/view/lil-yachty-drake-oprahs-bank-account-meme-laptop-gif-20803826

Try this

[earnest roost]

try refreshing the page to reload the wardrobe

[sudden zealot]

Tried it on 3 diff browsers, still nothing unfortunately

[earnest roost]

What's your username? I'll have a look

[sudden zealot]

loveduv

[earnest roost]

@sudden zealot should be fixed now

i think you subbed roughly just as we got out of maintenance and paints must have not been set up at that point, i just had to add it back into the scheduler and it seems fine now

[sudden zealot]

oof unlucky but thank you for fixing it

looks all good on my end

[tiny olive]

Hello, to report an emote? I tried from the page but the option is not available.

[earnest roost]

you can report here i'll have a mod check it, onsite reports are unavailable temporarily

[tiny olive]

Thanks, I would like to report an emote that is using part of my name as well as contains a sexual innuendo that I don't know how it could have been approved.

The emote is called nebflutSOCC

[earnest roost]

can you provide a link to it?

in dm if you prefer is fine

[tiny olive]

Sure

[tiny olive]

Done, I have sent the link by DM

[earnest roost]

i forwarded it to the reports chat, it'll get handled

[tiny olive]

Perfect, thank you very much

[coral echo]

[pliant moss]

ofc with that works, but i need to know how to get the frames like that and not "corrupted"

[tulip solstice]

I see the "holes" in the image only appear where the pixels would be redundant information from previous frames. But you're turning a webp rendered by the browser into png frames with opengl? What are you trying to do, and how? Even though it's not a 7tv-specific issue, people probably can't help without knowing what you're doing.

[pliant moss]

Im trying to render an emote in the screen

[pliant moss]

i know that, but only looks great with the full square emotes ( stacking all the frames )

[long abyss]

hey is there no way to upload zerowidths on the new site yet or am I

[earnest roost]

that's correct ye, but you can upload a normal emote and then make it zerowidth

by going back to the old site then clicking the cog icon

[long abyss]

[earnest roost]

a bit convoluted but yes

[long abyss]

thanks

[noble slate]

How do I unsub from 7tv can someone please help me. Thank you very much

[placid charm]

https://7tv.app/subscribe

[noble slate]

I don't have that option

[placid charm]

try logging out and back in

[noble slate]

That didn't work

[earnest roost]

try disabling your adblocker

some of them for some reason like to block "payment buttons" or something like that

so they prevent the page from updating

[noble slate]

Thank you that helped also thank you for everyone who helped me appreciate the help and support!!

[hollow pine]

hii. i changed my username on twitch and it doesnt update on 7tv. i tried logging in and out and i dont know what else to do. changed from alwayysmaxxi to alwysmaxi

[fathom wind]

sorry I didn't find info on this after 4 seconds of looking: can users choose to use an older version of an emote?

[sand summit]

Yes

[fathom wind]

ok thanks, in that case another question though. is the latest uploaded version used as the default, or can I choose one myself?

[mighty token]

Can I get script for tampermonkey?

[wet python]

7tv profiles are separated from twitch since the new update, you'll be able to rename your 7tv profile eventually

[willow ferry]

not at this time

[mighty token]

why

[willow ferry]

because nobody has made one

[sand summit]

What would I need to do to make it

[willow ferry]

refactor the web extension to be one single script

probably webpacked

and then just make a userscript to inject that into the page context from some hosted url

[sand summit]

https://cdn.discordapp.com/emojis/748668903269335041.png?quality=lossless&size=100

[fluid plover]

https://cdn.discordapp.com/emojis/805610532663984159.gif?size=64

simple (i dont know how to do that)

[sand summit]

No idea what any of that means

https://pastebin.com/cR24QJmh

[spring grove]

Would anyone have an idea why a specific channel's 7tv emotes won't work? If I refresh the page it will work for a second or two then just stop.

If I click on the 7tv icon/button next to the "Chat" button I can see the emotes for their channel. But if I click on the "smiley" icon in the chat window their 7tv emotes dont show up there only bttv

[lavish shard]

Which channel?

[spring grove]

e_seoa

[hidden rose]

Yo am I dank or is there no way to access channels you have editor to in "next" currently

impersonate

[willow ferry]

click the ellipses next to the add emote button

to add to sets you have access to

[hidden rose]

yeah that's for adding the emote; I was more curious if there was not an impersonate function anymore

[fluid plover]

Impersonate is no longer a thing on the new site

[hidden rose]

Process in old site iteration - I go the site and click PFP to impersonate; i then have a quick 1-click to access their emote set and then remove irrelevant emotes and go straight to searching for new emotes

[fluid plover]

It may change in the future but as of right now you have to click on each individual emote that you want to remove and click the 3 dots

[hidden rose]

luckily it works on old site still

[fluid plover]

Or you can set the channel that you want to edit as the default and simply click remove emote instead of going to the 3 dots each time

[hidden rose]

Its much easier choosing emotes to remove when you can see it all infront of you is my point - that was the old process

But old site still works for that - tamagucci

[fluid plover]

Yeah the new site is still WIP so things are subject to change

[hidden rose]

Probably don't need to suggest it

but just in case

[lavish shard]

#bugs-and-stuff message

[willow ferry]

select the emote set as default

then when pressing the add emote button it'll automatically add to that set

[prime orbit]

Why is the avatar feature disabled and when will it come back?

[earnest roost]

it's because the way we process images changed and that hasnt been updated yet, it should be back pretty shortly it's on my list

[prime orbit]

[hidden rose]

I do understand the new process now - my issue was just not having quick shortcut to the impersonated channel's set upon landing page. Tamagucci though

[sand summit]

use bttv discord

[snow portal]

yea we arent the bttv type to help

[fluid plover]

Kekvv

[sullen hinge]

[rotund temple]

Hello, I'm an editor for a channel and I'm adding some emotes but they are getting added in their bigger size, can anyone tell me how to add them in smaller size

[placid charm]

check the resolution under the emote, if that's what you mean

[rotund temple]

In the chat, they are getting add in 128x128

[spare iron]

Can you send a screenshot of what you're seeing?

[rotund temple]

sure

[spare iron]

[rotund temple]

They seem to fix themself now

[spare iron]

classic try to take a screenshot next time if you can remember

this was in the chat right? not in the emote menu?

[rotund temple]

Yes in the chat

[spare iron]

ok, I ask coz I think someone had a similar issue but in the emote menu & anatole was aware of that issue

[rotund temple]

I accidentally close the tab and then I opened it again they were fixed

Still thanks for the help

[spare iron]

no worries, your friendly neighbourhood Bidoof is always here for you

[lavish shard]

It was this one #bugs-and-stuff message

[sand vigil]

how do i add editors on the new 7tv site

[coral echo]

you dont

[short drift]

i cant change my avatar when i choose one nothing happen

[sand vigil]

i logged out and in but my account "kattah7" wont change name

https://7tv.app/users/617ec8ffb0bfad942896fe01

[open karma]

hey idk who is he but he added me as hes editor and not me i guess every 7tv user and he is adding more every second https://i.imgur.com/rMi9buk.png

[forest elk]

@sand vigil ☝️

[sand vigil]

huh

[forest elk]

is your bot automatically adding editors

[sand vigil]

VeryTroll

[open karma]

[coral echo]

Im adding pogpega

[keen steppe]

I have already subscribed for 3 months, but I still have the 1-Month subscriber badge, did I do something wrong?

[tulip solstice]

No, it's just that the system is being completely reworked at the moment. So new badges won't show up for the moment.

[coral echo]

does putting a username instead of a ID not work anymore?

[sand summit]

no

[tulip solstice]

that's pretty danschest

[narrow mountain]

hi why my emote was deleted?

no information or something on site just dissapeared

[earnest roost]

soon

[sand summit]

™️

[narrow mountain]

emote whas on this link https://next.7tv.app/emotes/62d59a63c0fd27cb8d3518e4

[spare iron]

what emote was it? can u upload it

it may have been mistaken for a duplicate

[spare iron]

[narrow mountain]

don't ask

[spare iron]

try reuploading. that shouldnt have been deleted

[narrow mountain]

but sad bc one streamer used it

[spare iron]

im not sure any other mods would've deleted that either. it is quite tame.

[narrow mountain]

now this shti

[spare iron]

what does that say

[narrow mountain]

choose emote pack or somtehing like that

https://clips.twitch.tv/GenerousCarefulKleeYouWHY-CAjfCB_IdxAjJptQ others have 1:1

[spare iron]

yeah that should be what allows you to add it to your channel

[narrow mountain]

BŁĄD = ERROR

[spare iron]

link him the old website one. that may let him add it

[narrow mountain]

on old website

[earnest roost]

perhaps this is an error of the translation, but what this is telling you is "conflict"

meaning theres a name conflict, ie you already have an emote with this name

[narrow mountain]

i have only 1 emote