#help-old
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is twitch run by morons?
yes
123 kappa
well when did you make your account? 
is it possible to create an emote while impersonating?
no it is not
alright thanks

Where can I apply for the translator role? 
By contributing to the translations #i18n The people who have contributed the most will be awarded the role.
Rhetorical question 
hello! I checked the FAQ and searched for an answer using discord's search functions but was unable to find a resolution, so here I am
please help my dumb ass out thank you
I subscribed to 7TV yesterday, and today I tried to upload an animated profile picture. I got an error message stating the file had to be under 5MB.
To rectify that, I used ezgif to get the file size down to 3.35MB, then tried uploading the optimized version. Now I'm getting the error message "Input File Too Large. Must be <2.5MB"
The image is square, optimized, 200x200px, under 5MB, and in .gif format currently.
So my questions:
- Does anybody know why the error message is changing (first 5mb requirement, then 2.5mb), or if the size requirements changed recently?
- Does anybody know if there are any other file requirements I'm missing that I can edit/optimize to rectify the error messages I'm getting?
Not sure about the error
But you can still lower the size of the file by either changing it to 140x140, or remove every 3rd frame then lengthen the frame time by 1.5x
I'll try making it 140x140 and report back
Thanks for the suggestion!
AYYYYYY that fixed it!
Thank you!!!

Seems like this issue will be fixed in the next version of the site
Which will come out soon probably 
Good to know!
Figured since I didn't see anyone else talk about it, it might be a bug or something silly.
The max file size is 2.5MB, not 5. If the error message said <5MB then thats an error
Gotcha!
thanks for the info
The error is an error 

@gleaming moth the limit used to be 5 MB but then it changed. But Anatole won't update the old website anymore because he's lazy because an entirely new version of the website is almost ready to go, and all effort is going towards getting it ready. The new version of course includes fixes for a whole bunch of stuff.
Ooooo, that sounds dope!
Also I don't really think it's lazy, it's just coding and dealing with shit is annoying af and hard to get motivated for 
either way, excited for the new site, ty!
the system is donk
if you dont get it in a few days even after getting the days i can look up and fix it for you

Mr. Toe can you check when I get my next baj pls

i bought 7tv prime and everything works except the gif pfp feature?
takes a while, give it some time
You have to select the gif pfp from the 7tv website wait 10 minutes and if it doesn't work sign out then wait 10 minutes ago after doing it again I think
just check #faq
yep
oh okay ty
Make sure to click that (Red Box) and upload ๐
and have 7TV extension installed on Chrome or whatever your using also
๐
https://femboy.beauty/juYZc you can also press change avatar here
i still can't add more than 248 emotes it says "ERROR: Channel Emote Slots Limit Reached (250) " when i try to add any but if i check my channel emotes there's only 248 added 
I think there is a glitch with 0w emotes
if you had zeor widths enabled and then unsubbed they get like half removed
itll show you have less than 250 but in the backend they are still there
Never subbed 
were you gifted?
No
I might have enabled them before they were sub only
Is there a way to disable them without having to click on every single 0w emote to see if they're added to my channel
i thiought they were always sub only
but click the zero width only box on the filter
I think they weren't sub only just when they came out but I could be wrong, when I press zero width only it's empty


how to add channel editors? i can only add one of my mods, the rest say unknown user
They have to login to 7TV first.

collecting all your data so we can analyze everything you do
Takes ~10 minutes to update in chat
It will be used for personal emotes in v3 IIRC.
Add 7TV Extensions to your Browser or what ever your using and wait up to 10 mins after changing/ selecting ๐
The bot is going to be used for metrics
ye what the femboy said
I have a question about adding my own emotes to my account. I can see where emotes are enabled and it shows a list of them and then right below that it says emotes by "me" (0). If I upload my own emotes for that bottom one am I the only one who can use those as emotes or does they become public domain per se?
you need to wait for a mod to approve your emote
Right but once/if they become approved are they only for my Channel or does it become public where others can use them on their Channel?
did you mark it? if not, then it'll be public
I haven't done it yet because I wanted to make absolutely sure I can make it only for my channel
Thank you for answering my question, I've got the idea


Correct
i prefer the low quality one
same, the scuffness adds to the charm
you can tell the difference if you look closely
why are you censoring the names

one of them is literally 7tv's creator and the other one is involved with twitch culture he doesnt care
it could be used as an actual bot too, like maybe saying in chat when an emote is add or removed
then again that's useless if you use native 
Infact we plan to make a general purpose botb
Like night bot or streamelements
Its on the list of things I have to do.
Low priority tho
Well yes
For the first time
It will be a fully open source bot
Which means anyone can contribute to it
And also suggest and work on features they wish to add

Ew
yo is it possible to have emotes override globals?
yes, just add an emote with the same name
Sorry, I meant twitch globals. It's working for 7tv globals
Yeah twitch globals override 7tv emotes for me. My stare emote works but not my lul. I thought maybe uninstalling bttv would fix it. bttv and ffz wasn't able to do it either but that's ok I'll just put it over lulw for now
Third party emotes have never been able to override twitch globals. If you want to override the tab, you could lowercase a letter. Like PogChamp -> Pogchamp
u can override twitch emote buy adding emoji next to the emote, forsexample "forsenPlsโช๏ธ" (no space between emote and emoji
)
does 7tv also display bttv and ffz emotes? otherwise what does the small bttv/ffz icon mean when hovered over.
yes
HOLY 
hi, question,
is there an ETA for the 7TV extension for Brave browser?
so if i download the Chrome versionfrom thsi icon, it would work?
ok let me try to download it
dude, thanks; i clicked on it and it now says:
thanks!!!
what's the widest emote you can have
I've seen 4:1 though
well, you can make the height less
which would give you a wider aspect ratio
but I think it's still limited to 384 pixels wide
at the 4x scale
widepeepohappy is 384x90
420x69
there were some weird sizing requirements and changing size requirements in the early days, so it's possible there are some old emotes that are weirdly sized
https://7tv.app/emotes/603cb295c20d020014423c3a
this one is 384x54
I tried 128:1 it just makes it very thin
Its still the widest
hi
i was trying to download an animated emote from 7tv, but when i try to add to disc its static
is this just a me problem or
You might have to convert it from webp to gif for it to work
its usually in webp, if i were you use https://ezgif.com to convert it
๐
also donk said that as well so
๐
does 7TV badge evolve only if u subscribe without canceling?
ok thanks 
if it doesn't update then it might have to be manually added by admins
i subbed like 3-4 times and cancelled after each time
is anyone familiar on whether or not subbing to 7tv only get you the paints that were released that month, or if you still get prior months (non exclusive/holiday) paints too?
currently it's only those available while you have an active sub
in the future it will ideally become possible to get past ones (at least for the non-exclusive drops)
Sounds good, thanks 
so there's youtube icon on my 7tv profile that leads to non existent channel (removed one), is there way to remove that icon from here?
nt by Tenal
Cant you open the emote from there?
no? when i click on it, it just types nt in chat so it shows
right click doesnt do anything just normal windows right click
could just go to the uploader's page https://7tv.app/users/tenal then find it under emotes owned 
ty seggsy
Its not the most obvious thing to do but it works
Np 
to be fair i never fixed this
i was looking on the bar but it didnt pop up
ye i tried looking for Tenal and still
You could try going to the other Pages but yea i get your struggle

still no badge 
anyone? 
Did you change your youtube account or something? If so, just link it to the new one
how to link it?
You have to put something in your channel "about" page or something. I forget, but there's instructions somewhere
I'm looking too but I can't find it
okay i got it
you have to log out from 7tv account, then click button on home page "link channel" or something like that
and there is text you have to copy to your channel about page
okay got it. thanks
yeah it does
weird that you had a YouTube icon on your 7tv page
well, i wasn't changing my youtube channel i had linked since forever
can someone help me with the badges?
sup?
i only have one month badge
will look
thank you sir 

is there a way to reactivate auto renewal for the subscription?
sub again
so i just have to wait until my sub is over then sub again?
im 100% forget by that time
Set a reminder

Mark your calendar
funny how you think im organised enough to have a calendar 
Or when you notice you don't have 0w emotes, paints, or badges just resub
use the one on your phone

Google calendar is amazing
whats the difference 
Compared to? Idk it's just what I use
compared to stock apple one

advice:
?


Forsen
forskin

literally anybody who is sane and wants to know what the date or weekday will be
queue "but just open it on your phone"
yeah but tell me whats next fridays date
but thats a callendar
is it not?
in what 
what would count 
what are you saying

+1 wins
im getting a status 400 invalid response from twitch, failed to convert code to access code while trying to add 7tv on my alt
seems like our servers are having trouble connecting to twitch atm
L + banned for having a bot in every channel + access token revoked
- phone number banned from making new twitch applications
- you have to send in your id now to use twitch
its probably on our end
i see, thx

@sand vigil should be fine now, was because of some internal limit which failed with more than 1000 outgoing requests per second
How can I remove an Alias I've once added?
empty the box and click rename
thank you fixed 
how do I find a certain streamers 7tv page?
7tv.app/users/[username]
Why 7tv option Show Timeouts & Bans not working?
you have bttv enabled
So if i off that, this option will work?
yes
But why can't they work together, i need to buy something?
7tv uses a lot of twitch's internals to be as seamless as possible. Sometimes other extension change how these internals work, resulting in features not working.
Then sad:( thank you for answer
Using the ffz extension is great since it can enable most of bttv and 7tv's features through its addons
The 7tv extension also works pretty seamlessly with the ffz extension
my 7tv extension appears like this and i cant use menu and i cant see emotes from it help






Henlo
The menu with emotes that pop up with autocompletion is always doubled (including the currently highlighted emote), I've tried enabling/disabling it in 7TV, BTTV and FFZ, nothing works
The worst part is that it makes scrolling impossible
Any ideas? 
Seems like this becomes an error when 7tv, ffz and bttv are installed. Removing either one of them seem to fix the issue
nvm this is actually unrelated to 7tv and only a conflict between ffz and bttv
Twitch recently changed how they rendered these emotes which is likely the cause
I see, I can still enable FFZ emotes with bttv or 7tv so it's safe to get rid of it right?
You can just have FFZ and enable bttv and 7tv addon
๐ค KEEEEEEEEEK
Ty for the help it worked 
normandy emotes
How can you see how long you've been subbed for without sub badges ?

I am subscribe but can't make my animated profile pic work ๐ฆ does it need a further configuration?
did you follow this:
#faq message
nop, I will, thank you
i logged out of 7tv and now it works thank you.
I have a question, does my profile pic animated on 7tv has to be the SAME picture as on twitch??? Or I can put the gif on 7tv and the png on twitch profile pic?
any animated emote you have its over what your twitch profile pic is 
its prio
yes but, it doesn't has to be the same archive, right?
depends, are you trying to make your twitch pfp more "animated"
They can be entirely separate. It's just important that you re-login into 7tv.app.
hello, on May 29, I extended my subscription to 2 months, but it says that I am still a subscriber of 1 month.
What to do?
i would say just wait or restart web/chatterino 
Are you talking about the Sub Badges ? As sub badges are 1 month, 3 months, 6 months and so on
yep Sub Badges
Yeah there is no 2 month sub badge
No worries 
it should show like 7TV 3 Months subscriber (5 months) like twitch
think he/she/them/they thought there would be a 1-2-3-4-5 month badges
What causes the "ERROR: Insufficient Privilege" message? I uploaded a ZW emote (https://7tv.app/emotes/6294fa3ef75a73adfdc2b36f) yesterday, it has been approved by Ravenbtwx, but I can't add it to any channels, including my own.
you can only enable zero width emotes if the channel you're adding it to is subscribed
Second Message as got no help 
How can you see how long you've been subbed for without sub badges ?
just remember
or check bank transfer 
That's long
just let me press 1 button to see 
hey hey, question id like to add a "modCheck" to my channel but it appears that twitch prioritizes his own "modCheck". How does one override the global twitch emote?
a global modCheck?
yes i presume it is a global modCheck
there's no twitch global modCheck
but i see you've enabled the modCheck in bttv?
oooh i do
i cant keep up with all these extensions LOL havent touched bttv in while well let me yeet that one out then
thx for that btw 

I'm a subscriber for 7tv. I've a question can anyone help me?
asks to ask a question
refuses to actually ask the question
just remove all bttv emotes
There's no way to add 7tv on discord, but if you mean adding the 7tv emotes Just use ezgif to convert from webp to gif
oh ok, thanks
apologies if this is answered elsewhere, i didn't see it - is there a way to remove the animated pfp entirely? not replace it, just delete it
Update your pfp on twitch
i did that several days ago, and it seemed to do the trick, but today i see that the 7tv animated one took it over again
not a huge deal, just curious
is any1 else getting whit escreens

damn why am i getting that then
i think its an issue with poe extension...?
or extensions in general i think
it only pops up with streams that have extensions
its something to do with extensions yeah
can i just turn off extensions like all of them?
it was happening reportably to asmongolds stream with the click maps extension
yeah
you can disable showing them in ffz
but they'll still be loaded
ffz?
if you want to block them completely you can add a filter like this to ublock
twitch.tv##.extension-panel, .extension-container, .extensions-dock__layout, .extensions-video-overlay-size-container```
yeah
wym their still there
I was made as an editor on a channel and I cannot seem to find where I can add emotes for them
Where could I go to do that?
The icon that should be there isn't there
@upper raven What's the channel name? Or DM me, either works.
dbzbeast
Seems they didn't actually make you an editor.
huh
You'll have to ask them again.
thanks
how do i turn on the glowing name after buying it? I have the subscription badge but idk how to get the name effects
ohhh thanks!
does anyone know how long it takes to get the 6 month sub badge? I only have the 3 months badge and am already more than 6 months sub. 
It takes awhile if you have paid for the 6th month straight
It takes like up to 3 days I think
ok thx 
how do I block vtubers from using my emotes
๐
make your emotes not liked by vtubers 
oh yeah, why haven't I thought of that sooner
thanks for sharing your limitless knowledge with me Anatole
no problem

Good evening together. I have a problem subscribing. PayPal always says set up account for future subscriptions and then cancels. Can you help me with that?
@admin
Hi how to get more emote slot? or ist impossible?
Everyone gets 250 and if the channel is an active stream with a bunch of viewers then you can get more
โค๏ธ
I'm gonna guess that is the pokimane clip
Do no upload it
poki's legal team were on 7tv's asses

guys how do i enable those auto claim special channel points
Not a feature in 7tv
holy shit shes so cringe
yes it was
at least i still got this
classic binkel 
was gonna ask for username but they left
Is there a way to download an animated 7TV emote I see in a chat or on the website as a GIF?
The methods I tried didn't work.
not right now, but you can transform the webp to gif using https://ezgif.com/webp-to-gif 
Upload and convert WebP to GIF images (including animated), online and for free. No watermarks. Upload files up to 35 MB in size.
Thanks 
is there a way to allow an channel editor to enable zero-width emotes, or is it channel owner only?
also emotes arent bannable by twitch right? since 7tv is its own separate extension?
If a streamer shows the chat on their stream then the emotes might be bannable
Doc emotes for example
7tv in general need a way to filter emotes you don't want to see, regardless of chat
If someone doesn't want to see any 'ge' emotes for example
idk thatโs just up to the streamer
Whether or not you see the emotes doesnโt change anything
I mean for a viewing experience
Uninstall the extensions 
I often use chat on mobile without any 3rd party emotes
I still see the emotes in my mind
And I still type them
If someone doesn't want to see any of a specific emote group, in all chats. Doesn't matter if a streamer has them enabled or not
Iโm one of those losers youโll sometimes see typing โOmegalulโ or something. lol
Yeah it might make sense once emote sets+versions are implemented
Disabling Halloween emotes when youโre โover itโ for the season makes sense
thats sort of what unlisted toggles are for
in the extension and ffz addong
you can toggle the visibility of unlisted emotes
for you locally
all listed emotes shouldnt beable to get a streamer banned
But doc emotes are โlistedโ
Listed should be different than a โnot safe for twitchโ toggle
I mean techically thats the entire purpose of the listed flag
doc emotes are a greyzone because they were recorded before his ban
and dont allow him to put any messages out
Well that greyzone is one thing that could be made black and white
how do i disable the plugin on youtube?
right click 7tv extension -> manage extension -> site access -> on specific site -> add "twitch.tv" so it should only work on twitch

rip needs an ez disable button
it is easy wdym 

Hi Guys, maybe the moderators can help me, practically with Anatole we have solved a problem of automatic renewal (1 year) canceled via paypal.
unfortunately I noticed that now no more Nametag Paints are added to the wardrobe and the badge is not updated with the months (it remains as if it were always in the first month)
Can anyone help me?
Hi! Is it possible to replace a gif in an existing emote without creating a new one? (cosmetic changes)
I don't want to lose existing connections with channels
not right now but it will be possible via the versioning system once it releases
So that option isn't possible? @earnest roost
no
k
merge is only used in the case of duplicates / for identical emotes, requests to merge for quality updates aren't honored at this time
is there any way I can make the emote bar not close when I click anywhere else? Also can I drag the emote bar somewhere else on screen?
whats the route for getting technical help/account help?
also when i signed into 7tv just now it said i had 3 month sub, but i havent ever paid for 3 months so i dunno if it was gifted or what, but when i go to the wardrobe thingy it says im not subbed either.
yet on twitchmod mobile it shows i have the 7tv badge as if i were
You are a subscriber, someone likely gifted you
as for the wardrobe not showing any paints or badges you likely just need to refresh the page since its your first visit
You can see who gifted you here https://7tv.app/subscribe
7TV is an emote service and extension for Twitch, providing custom emotes at no fee and supporting new formats such as animated wide emotes
also do you have any other resource blocking (like ad blockers) extensions on
seems like your not loading any of the emotes 
i just went to the sub link you gave it doesnt show who gifted to me only 3 people listed as top gifters
and also it shows this:

only extensions i have as far as blockers go are ublock origin and duckduckgo's extension in firefox. but i just turned those both off an reloaded page, however the wifi network im on right now has frankerface extension blocked/disabled whatever i dont see it on my twitch so naturally i dont have 7tv button in obs
if i got subbed for 3 months one would think itd say the end date would be september wouldnt it not december? thats why i thought it was a bug
and your sure you didnt subscribe
@earnest roost
payment related mystery
people can only gift in 1 month increments so you shouldn't be subbed for 6 more months unless you subed
nah i havent subbed for a good while
Uh ill check what's the username
user id is 61a06b62ffa9aba101bb2783
and i dont have any money in my paypal or other money account to pay for a sub tobegin with
last time i wouldve subbed wouldve been like last month or march
er april i mean
You sure you didn't subscribe for a year then?
noi only 1 month
100% positive. ive only ever bought 1 month subs like 3 or 4 times since i learned about 7 tv
I'll check the backend no need to speculate 
as for your other issue
if your network is blocking traffic theres not really anything we can do about that
right i know that. i just checked my email the last time i had 7tv was april 17th is the last time i subbed, said email came may 28th 22
@dark flame seems like it was just scuffed remains of a past sub,should be sorted now
the live paypal implementation has a few issues let's say
oh okay. well glad this could be helped then. also i just got an email again from whoever 7tv's pay person is that my auto payment thing was shut off so hopefully that means it doesnt randomly deduct from my paypal when i dont have any money in it and it showed that i had 3.99 euro outstanding whatever that means.
my guess is the next month mightve tried to auto renew or something and declined payment as nothing in it
id rather be honest bub
theres no honor among theives friend
im actually struggling to feed my kids wtf man 
yeah how inconsiderate of us, how are kathy and troy gonna eat now

How do i get my 7tv emote listed?
you gotta wait till a mod approves it, usually takes around 24 hours
Ok!
It's much shorter than that
my emotes aren't showing up but i can tab the emote for 7tv 
Mods slacking 

Hey, is there any way I can "appeal" an emote merge? My 2 monakX emotes were merged today for being a duplicate, however it was merged with the earlier upload.
I'd like to have it merged with the new one (https://7tv.app/emotes/629614da53251206979afb51) instead as it has a slightly better loop 
I don't see why they were merged in the first place
hey anyone know how to set up the animated avatar ? i uploaded a gif but when i goto my twitch channel there is nothing but a still image
okey i can fix it 

any fix? (emote icons not showing)

i deleted 7tv only didnt fix it ill try that
they're joking
you could try without bttv though
its known to cause issues
ffz should cause no issues
No actually its some thing about that ^^^
you just said to delete everything 
Not 7tv tho
You can enable the extensions through ffz, so you'll still have their emotes and stuff
theres no reason to uninstall ffz
it was fine earlier though maybe a couple weeks ago
Only ffz and 7tv should be ok i guess
we've got built in compatibility with them
bttv has refused and doesnt like us
and has made integration impossible
while breaking every other extension
you don't even need 7tv, just install the extension in ffz
i currently have bttv and 7tv crhome extension
Most of the stuff (besides emotes) that bttv adds can be added through ffz and 7tv
^
yeah I would try removing bttv, if theres features there that you rely on you can use ffz
cool ill try
including emotes
i thought ffz and bttv were the same thing 
NOPERS ffz is far more advanced
They are
bttv is outdated
but he's helping him understand 
Yeah, but you can get more slots through bttv so that's something I guess
well yeah but you can just enable bttv emotes in ffz, and 7tv has them by default
But you still need to configure them in bttv's website
ok so bttv ruins it
Reddit mods
bttv had these cool settings though rip
your mom
yeah ffz has alot more settings, its worth going through them

Stfu
yourself's mom
i c thx guys
hello, can a mod help me merge my emotes? i just made a new version of my "stronjj" emote and want it merged with the old one
this isn't the purpose of merging, to make updates to emotes you'll need to wait for the Versioning system
oh, ok then
how do i get cool colour
Subscribe to 7tv and you get them every month around there
if you're already subbed check the wardrobe icon top right on 7tv.app
maybe via the FFZ addons, dont remember what level of support SE has
otherwise you can use chatterino or popout chat
thanks
ill just memorize every emote so i can visualize them after reading the text

that's how I do it on mobile
what do you determine as a bunch of viewers? ๐
You know there are multiple apps you can get that have ffz bttv and 7tv emotes right 
No idea, probably up to the mod you're asking. I doubt there's an actual number
So can I approach a mod about it in that case? and get their definitions?
I'm not a mod, so your should wait for one to answer. But I don't think there will be a problem

i have a question, in a streamer's chat i mod for, we have personalised emotes uploaded like NotLikeThis etc.
Now we've decided to remove them from chat but also want them removed from the website, but we're not the ones who own them but someone who used to be in chat (that is now banned). Is there a way we can get them removed from the website or anything like that? If needed I can explain more in detail to someone why, in DM's or something. Thankss in advancee 
The easiest way would just be to ask the uploader to remove them
you'd have to find a way to contact them though
tried to upload a emote
got the thing pop up at the bottom
edit : nvm refreshed tried again and it worked
i have a question, is there a way to see the chat before i joined the stream, like i wanna see what people were talking about so i can have a idea on whats going on
i used to have this but after i changed my OS and downloaded 7tv and others i couldn't find how to enable it again
I think FFZ has that feature, but personally I mainly use Chatterino which also has that feature
FFZ and 7TV are compatible if you have both extensions
Or even just FFZ and enable 7TV emotes in the FFZ settings
if its possible on chatterino i'll just download that i don't wanna go through all of the settings again
It's possible on chatterino
Pretty sure you can request to remove an emote if it's you (has your face or whatever), if that's the case for the streamer you can report the emote or just post the emote link here and wait for a mod to help you
hey guys, is the fairy glow 7tv chat name effect supposed to change with the color you pick in the vanilla chat? I've seen people with in chat with the fairy glow over different colored chat names but mine stays white
it's a set color
ah that's what I thought, thanks. i just got confused because I saw someone with blue text and pink glow like the 7tv fairy glow
not sure if it was a BTTV thing tho
could be, or could be a different paint
fairy glow is the only glow from 7tv, correct?
there are a few others, mainly special ones though (ie new year, anniversary)
AH i see i see
it might have been the anniversary paint you saw
appreciate the explanation!
it looks like this
Doesn't the lunar new year also glow?
yes
so which of the colors do change with your vanilla chat color setting? on the subscribe page it shows an asterisk denoting which ones blend but none of the colors listed have an asterisk on them
puddle does, i just forgot to put an asterisk this time around
will have better visualization coming up
perfect, thanks for the responses!
is 7TV on opera GX?
yes but you have to download it from chrome web store
How do you control animated emote speed? On the upload page the speed is what I see when I open the file locally but after upload and on the channel the speed is much much less.
By my count it seems like the 5 frame animation is taking 0.5 seconds to complete (aka, 25 fps) while it's expected to be 60 fps, so 2.4 times the current speed.
if you're uploading a gif then the maximum framerate is 50 and anything higher would result in it being dropped to the default
It's an animated png if that makes a difference.
apng is loosely supported / has not been tested much so that could be a reason as well
Alright. Seems that exporting it as 50 FPS keeps the speed so that was the issue.
Good to know.
Not sure but I think we limit it during processing regardless of input format
Necessary to keep timings consistent across formats , besides 50fps is plenty for a low res image
wha
50 fps looks like garbage on 60 hz displays
It should at least allow 60 hz
excluding gifs
no, it's not immersive 4k hdr gaming, it's 32x32 images
but for any emote with smooth animation, you'll see stutters
Or at least people who complain about pixels will
no you won't see stutters
you've likely never even seen an image with a frame timings lower than gif limit
It's not gaming, you physically wouldn't tell the difference between 20ms and 5ms frame delays
Hell you probably can't tell apart a movie at 25fps from one at 60
whether or not it's "gaming" doesn't matter
If the animation is made to work at specific frame timings, even if it's lower, you don't notice it
Is it possible to hide messages deleted my mods?
Facebook: https://www.facebook.com/frameofessence
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This is just a fun little thing I decided to make. More full science videos are coming soon!
play this at 0.833333x speed on a 60 hz monitor
you can easily see the stuttering
i am getting this on top of twitch. Does anyone know how to fix this ?
Refresh? 
Probably related to your internet, not the extension
that ghost icon is when one of twitch's modules crashes
since our extension doesn't modify that area this almost definitely is something else though
looks like it may be the thing that asks you to accept cookies, or other agreement notices
if you have some kind of gdpr/cookie auto-reject extension that could be the cause if i had to guess
i should read more
anyway I don't see stuttering cause my refresh rate is miles higher than 60
I disagree that 50fps vs 25fps is impossible to notice, people often tell me this emote I made is really smooth https://7tv.app/emotes/61473fb71eb7078240525151.
But I agree 50fps is fine tbh I don't see stuttering when viewing emotes at 60hz
the point i was making is animation timings are not the same "fps" as you get in a video game. Image frame timings are variable, not constant, so it entirely depends on the type of content whether or not it feels smooth
yeah that's fine I agree that timings is an artistic choice and can be anything the author desires but I was saying my point is that I don't believe the differences in framerate is not noticeable.
I'm not saying more frames is better just saying that it's easy to tell a difference between 25 and 50
And that applies to all forms of content unless your video is literally a still image or lacks in motion
Except modern emotes are basically videos, rather than individually-timed frames
back in the day, of course artists used to choose how long each frame would last, in order to keep the frames minimal so the gif would be small
but these days, no one bothers
they just take a video and export it. These days, the vp8 codec can handle redundant frames gracefully if they exist
but most video content is 30 fps or 60 fps
arbitrarily forcing it to play back at 50 fps will just add stutters for anyone viewing on a 60 hz display
my point is: allow 60 fps uploads for non-gif formats, so as not to arbitrarily break 90% of the non-gif content that will get uploaded as emotes
how many of those types of emotes are in the top 100 lol
answer is, almost none
actually it might be none
no im talking about video rips. we do allow people to upload in video formats, but it's low effort so a few frames getting skipped isn't a big deal
but you're choosing to make them look worse
the issue with allowing >50fps is that we then cannot do backwards compatibility for environments with no webp/avif support
can you not just let the gif conversions be 50 fps?
but webp and everything else will be 60?
not worth
the difference between 50 and 60 peak framerate is completely impossible to notice in a 32x32 image
so it's easier to simply keep it there. it's plenty.
besides
you'll be sorry when, in a few years, someone makes 8TV and the only feature they add is 60 FPS emotes
browsers do not support anything over 50 fps
even for webp and avif
we actually tested it, and they simply revert to the default timing rendering the image slow
actually i should've mentioned that earlier to stop you from complaining 
Yeah you should've led with that lmao
That's a valid reason
but that's pretty stupid and will probably be changed in the future for webp and avif
We'll get 60fps with v4 when browsers support it too 
120fps 8tv v23
the original limitation came from gifs, i wonder why webp and avif aren't rendered any higher than 50fps
Because the devs are probably like ๐ค "people can't tell the difference anyway"
๐ค "It would break compatibility with gif conversions"
Eyes only see 30fps anyways
the human eye can only see one image per lifetime. it's just a composite of everything you've ever seen
but I get to see your mom many times in my life
So I just subscribed for the name color change but I cant see the name color change aswell as the sub Badge
nevermind I got it
classic
If I have 2 of the same named emotes, which one is gonna show up when I type the name?
Is it the newest one I added?
So different people with different clients can see different emotes?
How can i cancel the subscription?
delete system32
lol
go back to the subsrcibe page & there should be a RED "Do not renew" text you can click on
Hello, I am currently switching browsers and I notice that animated emotes look smaller on my new browser. How can I fix this
Actually it's not just animated emotes
do you use ffz?
yes i do
if you did you probably had large emotes setting turned on
That setting makes the emotes too big
what are your settings for both?
100% zoom and
Mine is the same, can't figure it out, all good thanks for trying
best i can think of is that firefox has a scuffed rendering engine
will be fixed soon
its because the 2x and 3x sizes arent integer scaled
like the browser expects them to be
when using the srcset attribute
all emotes will be converted to have the correct sizes during the v3 migrations
this makes the emotes look small when the browser switches to a higher resolution for the image due to scaling
it tries to scale it the ammount but its actually smaller relatively
I see, maybe I'll make my browser switch when the update is implemented. Thanks!
do you have a highdpi monitor?
that might be why
one browser might not be respecting that setting
highdpi?
monitor scaling
like a 4k monitor but the ui is scaled to be the same size as 1080p
yeah thats probably why
its still a bug but thats whats triggering it, should be fixed when v3 migrations happen though
soon
For sure lol. Thanks for the info
Just created emote with less than 2.5mb and webp format, but it looks like this 
it can take a few minutes to show up properly
and its not gonna show up in #activity-feed until its approved?
I think both creation and approval show up in the feed
and actually for some reason animation in 1x and 2x absolutely different from 3x or 4x (there is like 20% of animation)
can you link the emote?
after each page refresh it shows different animations, maybe its wrong on my side?
looks good on my end
probably just unsynced
okay, maybe its still "uploading", there is like 480 frames
thank you
i subbed to 7tv last night at 12:02 am and it's 2:13 the next day and i still haven't recieved any of the things yet

what do you see when you click the wardrobe button?
and the color options arent there either
and yes whenever i use snip the color gets messed up in the screenshot
go to https://7tv.app/ and click on wardrobe icon @wraith hinge
7TV is an emote service and extension for Twitch, providing custom emotes at no fee and supporting new formats such as animated wide emotes
is it possible to get banned from 7tv? im watching a streamer that said he's banned until wednesday and we cant use/see 7tv emotes in his chat
nono he said he's banned
what streamer

yello, so I was wondering if it's possible to transfer my fresh new 7tv sub to my other twitch account.
@earnest roost
i just change my username on twitch and my 7tv emote is not showed up in the chat, how do i fix that?
try relogging
still the same, i was using chat overlay from streamelements
Log out and back in on 7tv.app
already, but still doesn't change for streamelements, jchat is fine tho
whats going on in the background there
probably need to go into the streamelements discord and have them transfer your chatstats
not sure if that would actually work but it might
I guess streamelements could be caching something?
lemme try that
se casually having problems 
Isn't there a maintenance downtime
any green name who can kindly help me merge emotes?
I created the emote and feel like taking away other peoples' uploads
How do I add tags to emotes I uploaded before tags existed? I'm not seeing the option.
Never mind. Did some extra searching and found out it's not possible yet.
Didn't want to delete & resubmit because a lot of people already use some of these.
Yeah, you might have to wait until v3.
reupload with new tags and ask a mod to merge
In twitch chat you can change your chat appearance
Youll need either prime or turbo to do it.
If you got it,do /color {hex color}
Ok tnx 
How can it be done so that the profile can be a gif? a friend put the gif on twitch and 7tv but it doesn't work
Are they a sub? How long did they wait?
yesterday my friend subscribed
Most likely, they changed their profile picture on Twitch, which will require them to log out and back in on 7tv.app (not twitch, but the 7tv site)
ok bro thanks ๐
Im getting a {"isTrusted":true} error when uploading an emote. Does anyone know what causes this or any fixes?
Yeah thats the error
wait 10mins try again
It worked now! Thanks for the help.
bro my friend tried to log out and log back in but it didn't work :C
Can you post or DM their name?
Oks
I sent you a message but it says you only accept friends
that's not true, maybe it's your settings?
I don't bro, the bot Clyde automatically sends me the message that it cannot be sent
it's your own settings
bc i just sent him a msg
enable this in security settings
or go to server privacy settings and enable it
you first need the streamer to add you as an editor
after that click on this arrow button on the top right
2 Questions:
- Is there any way to get Contributor role in discord rn?
- Will there be support for Custom name colors in Chatterino soon?
- The contributor role is for users who've made notable contributions to our github repositories or have created good apps using our APIs
- You can track an implementation of paints in Chatterino via this pull request: https://github.com/SevenTV/chatterino7/pull/89
Hey, how do i see how many months i have subbed for?
Does anyone know why my 7TV colour isnโt showing up? As soon as I subscribed to turbo and changed my twitch name colour my 7TV colour wonโt show up 
did you try typing more than one message when testing it?
anyone know what the (Unknown) shit? happened after i installed the 7tv browser extension instead of just using the ffz integration
I changed my animated pfp a few hours ago. The change is shown on the 7tv.app website, but not on twitch (cleared cashe, hard refresh etc. already done). Any ideas?
If you changed your TWITCH profile picture since you last logged into 7TV.APP, you might have to relog into 7tv.app
I changed my Twitch pfp after changing the animated via 7tv. So I uploaded the animated pfp again to 7tv and relogged into 7tv to make sure. Twitch still uses a static pfp.
I see your animated profile picture on Twitch, so it's all good! Just got to wait.
I see it now as well, thanks!
Hello,
I set up the 7TV in my twitch but my viewers where not able to use the emotes that where uploaded and selected. Im pretty sure it has to be user error so im just trying to find out what need to be done so they can use the emotes.
Have they downloaded 7TV to access the emotes ?
7TV is an emote service and extension for Twitch, providing custom emotes at no fee and supporting new formats such as animated wide emotes
I'm going to assume no cause I didn't even know they had to do so to use the emotes.
So would they have to respond from the app instead of on the live stream?
7TV or BTTV (Better Twitch TV) if someone does an emote who has one of them download they see the emote. But to other people just see letters... the 3rd party cilent converts them letters into an emote for all people who have them downloaded to to see
.
The 7TV for example: just gets added to the Chrome extensions... you don't go through the extensions to watch a stream it will just be there when you go onto Twitch. You can then enable an emote menu and more if you'd like via the 7tv tab should be on the top right of your twitch page or bottom right using 7tv icon or gear cog...
Cringe tv
Is the size limit 2 MB or 2.5 MB? the error when I try a 3MB image says it has to be under 2 but the normal text says 2.5
2.5, but this is probably because of the way windows displays file sizes
any ETA on the API? What I'm looking in particular would be a json of what emotes are enabled in streamer's channel, similar to this
https://api.frankerfacez.com/v1/room/id/30777889
https://api.betterttv.net/3/cached/users/twitch/121059319
cool ty
and this is an old API, that is to be replaced in the future with a new one?
its the most up to date and available one afaik. whenever v3 releases soonโข๏ธ itll supercede v2
I see, ok in that case we might consider just waiting for the new one before integrating... tyvm
I believe v3 will implement v2
v3 has a simulation of v2, which is going to work exactly the same
so the release of the v3 api isn't (or shouldn't) break your apps, you'll have plenty of time to upgrade before it's discontinued
๐ 

Is there any way to remove yourself from being an editor of someone else's channel? Someone i don't know added me and it showes up under my own channel editors and it's annoying
Would be nice if there was like a menu where you gotta approve which channels you edit
Cuz i dun want random ppl add me
i only see your channel editors

what is the "7tvapp" user on Twitch and what is the reason for them lurking in channels?
its needed for 7tv stuff 
anyway if u guys take suggestions i'd say to add a confirmation for being an editor of someone's channel
also would love if i could get that removed
I don't understand what features it would be needed for?
unless it's for something that will be added in the future?
This will be implemented in V3 
oooo nice 
If you want me to manually remove you as editor in some channels, let me know
@calm marsh
yes i'd like to get removed from iicknt and if it's possible ban them from adding me again

ok thanks
don
we cant only ban them from adding you back but if they do it again we'll take action. there is an approval system coming up
there are a few attention seekers who like to add a bunch of people as editors 
@coral echo cough cough
also as a warning to all those who have a million editors i will wipe your list soon

theres gonna be a cap introduced, between 25 to 50 max
probably 25
who the hell needs more than 25 editors get real
exactly im just being lenient 
if you make it ten theres going to be the several one guys
i guess some communities might have a redeem thing or whatever where they let viewers become editors







have a good day


๐















