help-old

[lavish shard]

which you probably wont be able to use in his chat now since he is currently not a sub
sub running out wont remove 0-widths from your channel iirc

[near grail]

RaveTime still works

gunL also works

[lavish shard]

maybe you just cant add more 0-width into your channel if you arent subbed
not 100% sure how that works

[near grail]

hmmm ok

[lavish shard]

#help-old message

[near grail]

Looks like im at an impasse

Does anyone have like a support email for subscription issues or something?

[lavish shard]

for subscription issues, you can dm @catiy in discord

[near grail]

ok ty

[zealous jungle]

So I loaded 7tv just now, and now i cannot send any messages in any chat or DMs. Whats up with that? I even tried uninstalling again, still cant chat or DM

The messages show up in MY chat, but noone else can see them. When i tried to DM someone it says "Your whisper was not delivered"

[lavish shard]

Dont think it's a 7tv problem, or at least never happened before
does it happens only after you've installed 7tv?
do you have any other twitch related extension enabled?

not being able to send message while you are able to type in chat seems like it might be a shadowban? did you spammed in a chat, like too much?

[zealous jungle]

I did not, no. I told the stream I frequently watch I was gonna load it after the streamer added a bunch of emotes, i could SEE my msg in their on screen chat. I loaded it, typed again and it did not get delivered.

I do not have any other extension enabled, and this issue is not limitted to just this one channel. I cant type in ANY streamers chat

[lavish shard]

do you have a native twitch mobile app? can you try typing a message to see if it appears on their screen chat?

[zealous jungle]

Does not work..

Why would I be shadowbanned though, I dont understand

And why would it be twitch wide?

[lavish shard]

usually when you are shadowbanned by twitch, it's most likely that you are rate limited or sth

[zealous jungle]

I barely EVER type. I dont understand

So do you think I should contact their support?

[lavish shard]

i guess you can contact the support
but it usually goes away after a short while

how long has the problem persisted?

[zealous jungle]

Just the last hour or so. Ive been freaking out about it haha.. i never get banned anywhere ever so i feel really bad

[lavish shard]

are you using any vpn when watching twitch?

[zealous jungle]

No nothing of the likes. Not even adblock.

[sly radish]

have u tried turning off all extensions and try chatting?

[lavish shard]

[zealous jungle]

Yeah I did. I even tried a different browser and my phone

[lavish shard]

they cant even send message from mobile

[sly radish]

ohhh

[lavish shard]

so it's a twitch thing, not likely a 7tv thing

[zealous jungle]

It just happened as SOON as i downloaded 7tv is why i thought it was

[sly radish]

can u join in a channel and type, maybe we can see the messages?

[zealous jungle]

Oh I just logged into a different, new account, and my messages do not get sent on that one EITHER

I dont know whats happening anymore

[sly radish]

which channel

[zealous jungle]

Currently im watchin on https://www.twitch.tv/ash

[sly radish]

it might be internet, or twitch native chat, your messages actually sent but it's dropped on for u

and your username?

[zealous jungle]

Nanara_

Let me know when to type something

[sly radish]

can't see any messages

[lavish shard]

yea chatterino cant find your message in history

[zealous jungle]

How far back does it see history?

[sly radish]

try with a VPN maybe

[zealous jungle]

Cuz I was chatting just fine earlier today

[sly radish]

https://1.1.1.1

[minor sandal]

Could be a temporary chat shadowban, even though normally you can still whisper with that

[zealous jungle]

Well the fact I cant chat on a completely different account, on a completely clean extension free browser, throws me for a loop

Unless twitch shadowbans IPs

[lavish shard]

most likely if you are rate limited

[minor sandal]

I think they actually use IP for that

But still using 7tv normally doesn't get you shadowbanned

[zealous jungle]

@lavish shard https://i.imgur.com/l978Ifu.png

I would think so too. I usually dont try to blame things because heck its not your peeps fault right

But I kind of didnt know what else it could be

[keen lodge]

Gentlemen, I'm sorry I stepped in during the conversation.

Korea no longer offers Twitch service, and I would like to get a refund of 7tv for that reason.

Does anyone know who or where and how I can use the refund process?

[lavish shard]

send a ticket to twitch support and see if they responds

[zealous jungle]

Will do. Thanks pizza

[lavish shard]

you can contact @catiy for subscription issues

[keen lodge]

I'm not familiar with Discord, so should I wait until someone @feral void gets on?

@feral void

[lavish shard]

you can dm her

[keen lodge]

Thank you.

[zealous jungle]

Follow-up: I think its my internet provider actually. Im not entire sure, but I just was able to send a DM from my neighbors wifi on the same device..

[sly radish]

yep, thats why i asked u to try a VPN aka 1.1.1.1

[zealous jungle]

I wasnt keen on loading another app, so I figured just using neighbors wifi does the trick. Thanks though!

[hollow marlin]

how long does it take to unlock Personal Emotes? It says "Pending personal use Review" since like 5 days. Any guesses?

[vapid quiver]

personal emote queue is quite long iirc

[hollow marlin]

thx

[wet python]

any 7tv admin plz less than 2 minutes issue to fix #help-old message

[vale timber]

idk if here's the place about it but on my subscribtion on web says You'll receive your 2 Months badge shortly... do ihave to do anything or i just have to wait ? ty in advance

[minor sandal]

just wait, currently the badges get distributed together with the new paints at the start of each month

[vale timber]

https://tenor.com/view/holiday-classics-elf-excited-will-ferrell-gif-2459457841250755430

ty

[ember roost]

hello! I would like to solve the problem related to the number of smiley slots on the pa1ka channel. He has a maximum of 600 slots, although the rest have 1000 and would like to solve this problem

[vapid quiver]

newer accounts can only have 600 emote slots

[ember roost]

Is there no way to change this?

[vapid quiver]

nvm

yeah no, not currently

[ember roost]

But why? 😦

it just sounds like nonsense to take away the opportunity for new users to have 1000 slots

[minor sandal]

because in it's current state the service was sometimes barely functioning and the 1000 slots for everyone probably made it even worse. You will have to wait until the rewrite of everything is done, maybe the 1000 slots will return then

[ember roost]

Yes, it feels like they have never been normal these servers) There were bugs all the time, so I thought it was the norm)

[minor sandal]

it was the norm because of a certain person But now that this person is gone the devs are already hard at work at rewriting basically everything from ground up so in the future all these bugs won't be a thing anymore

[ember roost]

Well, thank you for explaining the reason to me, and I'll go clean the unnecessary emoticons so that there is enough space for the right ones 🙂

[minor sandal]

no worries, we probably just have to be patient for a bit longer I can also recommend turning in to Troy's stream when he's live, you can track current state of the development and he usually shares some information on planned changes and stuff like that there

[ember roost]

Well, I wish you good luck in your progress and patience ❤️

[minor sandal]

please contact Kathy via DM here on Discord for subscription related issues

[viral mortar]

Is there a way to disable my own 7tv animated profile picture?

[worthy arch]

upload a static one

[viral mortar]

so whenever I change my twitch profile I also have to change my 7tv one?

I only want to have to change my twitch profile picture

[sly radish]

disable it in settings maybe other people can still see your 7tv one if they have this on

[pliant crown]

i need help

i cant sub

the info is greyed out i cant press and add my address

like this

im confused

[lavish shard]

Maybe it uses paypal's address?
If you just enter the name, are you able to submit the payment request?

[viral mortar]

that's not a good solution IMO.... I want my profile pic to be consistent with everyone even if they have or doesn't have 7TV, and at the same time not have to swap it in both places when I change it

Wish I could just disable it I tried to post the feedback in #1011268040408698930 but I don't have permission

[sly radish]

yeah its archived

try #developers i guess

[prime quiver]

I'm trying to setup 7tv for my youtube chat (ik its unusual). I've enabled for it for all three YT twitch and kick. Is it available for YT chat? Does anyone else have the same issue?

[pliant crown]

No

It says required field for my address

And even if i do by card payment it still the same

[minor sandal]

at the moment YouTube support has unfortunately been deactivated

[prime quiver]

okay thanks

[minor sandal]

try contacting Kathy here on Discord via DM, she should be able to help with subscription related issues

[pliant crown]

Okiee

[patent dock]

Hello my friends

i have a little question here

can anybody tell me how to verify myself or a Streamer I MOD in 7tv, in order to get from 600 to 800 emojis??? (Is this the right place to ask this?)

[wet python]

its not related to subscription or a special role, there is no way to get 1000 slots atm

[patent dock]

Oh, i see. What about just Verify myself or a Creator that i Mod?? How can i do that???

[lavish shard]

you dont get 1000 slots from being a mod nor a verified
it was destributed a long time ago, and might be planned to re-distributed sometime in the future

[patent dock]

Okey. I see @lavish shard What about just Verify myself or a Creator that i Mod in 7ttv?? How can i do that???

[lavish shard]

what's your twitch account?
the one linked in your discord is invalid

[patent dock]

my twitch account?? Is this one: https://www.twitch.tv/trujollgg

[sly radish]

you need to be partnered on twitch

[patent dock]

Ohhh i see.

[lavish shard]

For the mod role, it's for the 7tv mods onli

[patent dock]

In that case, what about a Streamer i Mod (on twitch). What i Have to tell him to verify in 7tv? He IS partner on twitch

[lavish shard]

They dont have to do anything on 7tv to get the verified role
iirc it is distributed automatically upon login
But that role is purely cosmetic. Doesn't do anything right now

[patent dock]

All right. Thank you so much @lavish shard

[lavish shard]

[limber tide]

hello! i'm a mod for a channel, if i buy a subscription, can I then add zero width emotes to my streamer's emotes?

[sly radish]

no

[limber tide]

okay thanks !

[sly radish]

imagine 5 streamers added you as editor

[blissful cliff]

you can no longer link 7tv to youtube, right?

[sly radish]

not right now
in the future? nobody knows

[blissful cliff]

ty

[wet python]

plz any 7tv admin help me with my small issue that will only take 1-2 minutes at most to solve #help-old message

[sly radish]

post it in #1204105649244479518 trippy, it's harder to get flooded there

( )

[wet python]

[prime fossil]

Does anyone here know a good chat box for twitch that shows my emotes and name paints?

[sly radish]

if you mean overlay for your stream, https://chatis.is2511.com/

[prime fossil]

yes, i'll try, ty

[prime fossil]

it's not showing my paint 😦

[sly radish]

[sly radish]

can u type one more time? i think it renders paints after the first message

[sly radish]

i dont see your paints in chat either, but its enabled on 7tv.app

[prime fossil]

yes

[sly radish]

try changing paints on 7tv.app i guess

[prime fossil]

@sly radish

😠

[sly radish]

[prime fossil]

[sly radish]

[prime fossil]

ok its working

i dont know why or how but okay

[sly radish]

i guess devs changing some stuffs or its just normally lagged

i can see your paints now

[prime fossil]

[lethal dawn]

I have a feeling that old subscribers might be mad that old paints will be available to buy
I'm subscribing for almost a year and I don't think it's a good idea. Has this idea been discussed with subscribers?

[hoary shadow]

why when i click on the app icon in chrome, it's just a thin, black window?

[lime spoke]

#1204118802984476682 message

[hoary shadow]

but i dont see the white bit

[lime spoke]

then follow the other steps

"or right click the extension icon and select Options"

[hoary shadow]

[earnest heart]

are emotes gone for anyone else again?

[sly radish]

emotes are fine for me, what channel are you talking about?

[earnest heart]

on twitch, i cant see my logs, or emotes

just a bunch of sadge, saj, ayos, no emotes 😦

i tried the cookie trick from a few weeks ago but that didnt help

[sly radish]

do u see 7tv icons on twitch?

[earnest heart]

i dont, but i can on kick

[sly radish]

is there any chance you're using opera browser?

try turning off all other extensions except 7tv, refresh and check if it works

[earnest heart]

im on chrome, also disabled all extensions and still no button

[sly radish]

[sly radish]

try right click the extension -> Options -> then go through the settings again

[earnest heart]

all enabled ;/

[sly radish]

try these, the flowchart too #help-old message

[trail shell]

Hi does someone know how to fix this on Kick?

Also i dont see the emotes because of this

This black bar comes if I press on the 7TV extention

[sly radish]

try right click, options

[trail shell]

aight now its working ty

[lament ginkgo]

This happened to me. I just had the reinstall it

[sly radish]

[pliant crown]

is animated profiles disabled?

any idea

[sly radish]

~~think so, it was working yesterday ~~its working for me now

[pliant crown]

i cant set it uppp

it uploads it

but doesnt regs on the website

it puts my old one

[sly radish]

make sure it's a gif, square (128x128px) and try to keep the file size small like 1-2MB

[opal nebula]

the problem was resolved by approving an emote, an admin came in and approved it and spaces were released for new emotes

[proud vine]

how long should i wait to unlock 600 capacity in emotes?

[opal nebula]

I'm sorry, my English is very bad

[minor sandal]

no worries, glad you can upload emotes again now

[minor sandal]

you should have 600 slots immediately

[proud vine]

wrong wrote. I want to uncok more than 600

[sly radish]

there was an event which gave out 1k slots and its over

unsure if the devs want to give it to all in the future

[proud vine]

so no way to unlock?

[sly radish]

https://fxtwitter.com/Official_7TV/status/1642985868049944578

no

1k slots was a mistake

[proud vine]

Everyone now has 1,000 emote slots, for free!

3 april 2023

[minor sandal]

I'm sure we will get more information on number of emote slots and stuff like that once the rewrite of the service is nearly done, at the moment we just have to wait unfortunately

[sly radish]

#help-old message

[proud vine]

okay

[sly radish]

it might be given out in the future

[proud vine]

yeah i see

[earnest heart]

Will try this later.

[acoustic pasture]

where can i find this in 7tv settings?

stream latency

[sly radish]

search for Video Stats

in the search box or Player tab

[acoustic pasture]

thanks i found it

[sly radish]

🔑

[acoustic pasture]

but its inconsistent

like sometimes it'll pop up and wont

[sly radish]

not sure, im using ffz's video stats tho

[acoustic pasture]

yeah thats what ive done

used that instead cos its more consistent

[sly radish]

devs, fix the extension, thank you

[tulip solstice]

yes it’s buggy and you often need to refresh the page AND re-toggle the setting

[fossil mulch]

Can anyone tell me why the limit is 600 slots, if you can exceed it to 1000?

Does this depend on subscription?

[vapid quiver]

No see: #1204118802984476682 message

[scarlet basalt]

Hi there! How long moderators approve emotes? And how can I remove the limit of 10 emotes pending their approve?

[wet python]

i need help from a 7tv admin plz, 1-2 minutes to fix my issue plz! #help-old message

[mossy cradle]

the queue is backed up for months

[sly radish]

https://tenor.com/view/byuntear-baby-cry-crying-gif-25019897

trippy

[wet python]

i will be noticed some day

[sly radish]

https://tenor.com/view/vince-mcmahon-sad-nostalgia-gif-17540086145397943374

[sick crane]

why are only two of my personal emotes showing up in chat bro

[night pecan]

So, 7TV on my Firefox has been unable to update for several months now, stuck on 3.0.0. But now, for some weeks, it has stopped working entirely. I cleared cache and site data from my Twitch, disabled BTTV and FFZ but it won't work

[scenic geyser]

Where do I go to discuss emote approval? I got an emote that has been unapproved for a week now, when two other emotes I made the same day were approved.

[sly radish]

just wait patiently, there are thousands of emotes need to be approved

[supple turret]

tried to link discord to my account and it created a new account instead. please delete realityripple_0, created around <t:1708673400:t>

[sly radish]

post it in https://discord.com/channels/817075418054000661/1204296851541467157 so the devs can see it, u can request a merge too isntead of delete

[supple turret]

ty

[proper stone]

I don’t have a set of personal emotes, how can I add it or solve this problem?

[mossy cradle]

I don't think you can, sadly

only admins could add it to you

[viral mortar]

Is there a way to see your channel's 7tv emote statistics? It would be so useful to see which emotes I can remove when I hit the max 🥲

[worthy arch]

new website

For now use one of the tools in #7tv-tools

[viral mortar]

epic

ty

[patent dock]

Had the same question. Now, I SEE... -> #1204118802984476682 message

[glossy zenith]

can please anyone delete my alt kick account I accidentally created?
https://7tv.app/users/64883d1870b888377bfc691b

[worthy arch]

https://discord.com/channels/817075418054000661/1204296851541467157

[glossy zenith]

thx

[wet python]

Hello, I need the help of an admin for my issue!
i uploaded an emote and then a different version, i deleted the base so the new version got bugged. i cant delete it and cant even do anything with it.
i just need an admin to completely delete the bugged emote, thats it
https://7tv.app/emotes/63019c6d6c749bd13451f292

[proper stone]

will they help me with the problem of my question?

[honest turret]

how log does it take to remve an emote? i delted an emote i made and its still showing up in stream ?

[honest turret]

i think i have the same issue

[feral void]

What's your username?

[feral void]

Post in #1204105649244479518 for devs to see

[proper stone]

pkt_fade

[minor sandal]

if you go into 7tv settings under chat -> Typing there are settings for bypassing duplicate message check and Quick Send

[old slate]

i have the same problem
and after my prev 7tv sub ended nnys emote set disappeared also

[hardy thistle]

my chat keeps disconnecting every like 5mins (worst part is that it doesnt show that its disconnected thus some of my messages arent delivered and after like 2mins it shows that its reconnecting ://), im on firefox running nightly version of the extension. anyone knows how fix?

[rose forge]

https://7tv.app/users/62663b897d99707cc88b6f8a
my nnys & sub event 2023 emotes are gone

[desert solstice]

How do i fix that ?

oh nvm i figure it out thank's @lime spoke

[scarlet basalt]

Hi there! I have 10 emotes pending approve for more than 2 days, can moderators please approve them? I wanna make more emotes, but I can't cuz of the limit 😦

USERNAME : KAYO_KAISE

[sly radish]

2 days is nothing, could be weeks, just be patient

[mighty robin]

I seem to be unable to upload any emotes. submit button does nothing. just stays blue.

https://i.imgur.com/BzbFLIz.png

[frail grove]

Hello , i have a problem an can´t login with my Twitch account . I only get this Error . Can anybody help ?

[sly radish]

right click SIGN IN button on 7tv.app, login with discord, then link your twitch on the left panel

[sly radish]

do your emotes meet the requirements?

[frail grove]

Thanks ,it works

[stray solstice]

Who do I talk to about getting a refund? I thought I had canceled my year sub the day I had got it but it just renewed

[mossy cradle]

dm Kathy

[stray solstice]

Thanks

[lunar geyser]

Every so often my messages seem to send quite late but it only looks like it on my screen, people even reply to my message before my message pops up, is there a fix?

[void rain]

Hello! I've unlinked my Twitch connection on the 7tv website because i wanted to link it to my other Twitch account. but my entire account seems to be wiped. I've lost connections to Kick and Discord automatically and now all my emote sets have disappeared and i'm not subscribed anymore even though i have been a subscriber for about 6 months. I am What can i do to fix this?

I've found out that somehow 7tv makes me login to a brand new 7tv account when i use my Twitch credentials to here: https://7tv.app/users/65da4e0abe7e43ed7b6d9774

While my actual 7tv account was renamed to nononootje_0
Actual 7tv account i can't seem login to anymore: https://7tv.app/users/6154987320eaf897465add28

[minor sandal]

@void rain the 2 accounts need to be merged. Please request a merge here: https://discord.com/channels/817075418054000661/1204296851541467157

Just use the template the other requests used to provide your information

[void rain]

Thanks will do!

[eager ridge]

having this issue and also when i load into a stream 50/50 the emotes, badges and name colors wont show

[lime spoke]

are you able to provide any 7tv console logs

[eager ridge]

no idea how to do that?

[lime spoke]

Press F12, click on "Console" at the top. Then write 7TV in the Filter section right below that and copy the logs into a file

[eager ridge]

when i do it nothing off of twitch website theres nothing, and i have that problem off the website as well

[lime spoke]

Go on Twitch, make sure the issue you have is happening on that page then follow those steps.

[eager ridge]

like this ?

[lime spoke]

yeah that's great, thanks

[lime spoke]

actually, can you include verbose messages?

[eager ridge]

sure

[lime spoke]

and your emote menu looks something like this, correct?

[eager ridge]

no the emote menu is fine

just the thing i sent and in chat sometimes it wont show emotes

or badges and colors on names

[lime spoke]

as in it shows no image or just the text?

[eager ridge]

just text

[lime spoke]

you can try to delete your emote / cosmetics cache

go to F12, click on Application, locate Storage on the left side then click on seventv and click Delete database

if you want to save settings, create a backup and import it afterwards

[eager ridge]

okay thanks

[half creek]

hi guys I have an issue when trying to upload an emote. mov and mp4 doesn't work at all, converting it to gif looks to work but I'm stuck on this now

[lavish shard]

#1204118802984476682 message

[half creek]

I converted it into a 128x128 webp and it's still infinite loading

[lavish shard]

do you mind sharing the file here?

[half creek]

no problem

[lavish shard]

i believe your upload is working fine as i can look at its preview
refresh page after uploading
and perhaps you might want to delete the duplicate uploads

[half creek]

oh wait I thought there were a confirmation thing after "Loading..."

[half creek]

Ty for your time I ddin't realise they got uploaded 🙏

[proper stone]

We are still waiting for a solution to our problem

[robust loom]

Here are my Logs

[sly radish]

#1204118802984476682 message

https://github.com/SevenTV/Extension/releases/tag/nightly-release
or download the .zip , extract. In your browsers extension settings, turn on Dev mode, load unpack, select the folder you just extracted (save it somewhere like in D:\Program Files\ so you dont mistakenly delete it)

[robust loom]

Still doesnt Work

[lavish shard]

besides that window just being thin, what else does not work

btw that window does nothing

[robust loom]

I remember i could like make my settings there

but when i do the settings on the website they dont save

[lavish shard]

the setting button is next to your channel icon on twitch

[robust loom]

But when i open it there is only the small thing

[robust loom]

does nothing

like nothing happens

[lavish shard]

what browser are you using and which version of 7tv are you using

[uncut dawn]

what chat overlay should i use for my OBS if i want All the badges and shit

[worthy arch]

https://chatis.is2511.com/

[next dagger]

I left my 7tv account, logged back in and a new 7tv profile was created, but the previous one is in the search, with a subscription

can u help with it

[broken dune]

7tvs not working on kick for me

and I already tried clearing the cookies

any ideas?

[lime spoke]

have you enabled Kick through the onboarding screen?

[broken dune]

Ok yeah I fixed it, I had it enabled but I just had to uncheck and recheck it then refresh

thanks

[lime spoke]

np

[sly radish]

send a merge request in https://discord.com/channels/817075418054000661/1204296851541467157

[next dagger]

thanks

[proper stone]

waiting for

[wind thorn]

my dashboard shows the wrong amount of users of the emote it was like 1.5k or so

[lavish shard]

Can u link the emote here?

[wind thorn]

https://7tv.app/emotes/64120b6f3559d96c7c8410af

[tulip solstice]

emote usage count watchers

[minor sandal]

it's helpful to know usage numbers so you know which style of emote is actually useful

[wind thorn]

exactly

[tulip solstice]

Hmm

It's probably more accurate just to see which emotes are used in chat

lots of channels have emotes enabled that NEVER get used in chat

[proud vine]

Why so emotes are unmlisted and wont be seen by moderators to unlock

[proper stone]

I don’t have a set of personal emotes, how can I add it or solve this problem?

[meager gorge]

Recently I have noticed a very slow speed when typing or scrolling through the chat. I'm using Chrome, when I logged in with my Google account on another desktop, which has slightly lower hardware specifications than my main one, I was able to use normal with great fluidity. Is there anything I can do?

[hot adder]

Short question how do i get more name paints?

[fluid plover]

5 new paints drop on the 1st of every month

[hot adder]

got ya will they add them to the 5 i already got?

[fluid plover]

Yep you never lose paints, once you have them you have them forever

[hot adder]

Thanks my guy!

[rose forge]

Why did my emote get removed/transfered to someone else? https://7tv.app/emotes/65d93d98be7e43ed7b6d7cf2

[rose forge]

it was trending people were using it also top tier streamers

it got approved by an admin aswell

transfered to this person: https://7tv.app/users/61d0cba0b15cfaed30ea8890

even tho it says that he created it is still in all the channels where i added it

i created it before him

[brave nimbus]

literally copy paste emote lol

[rose forge]

i know

but still i want my emote back lol

i dont know which mod gave it to him

[brave nimbus]

both are twitch copyright

[rose forge]

7tv is still full with twitch badges as emotes

[brave nimbus]

well cant be surprised if it gets removed

[sly radish]

[crystal solstice]

check how many people uploaded new badge before you
my first version got removed probably by mistake so I created a second one and all other parasocial versions got transferred to mine

[sly radish]

im telling twitch

[crystal solstice]

[verbal saddle]

guys

How do I add Zero wight emoticons?

[lavish shard]

https://7tv.app/store

[hot adder]

does someone know how i can get the chatbox in the name theme?

like my name is ROSE on 7TV

and it will show in the chatbox widget for my Stream

like that

https://www.twitch.tv/keto/clip/FreezingEndearingLlamaYouDontSay-154IhnkCYvZyLw9J?filter=clips&range=all&sort=time

[sly radish]

https://chatis.is2511.com/

[proper stone]

I don’t have a set of personal emotes, how can I add it or solve this problem?

[hot adder]

Thanks

[sly radish]

devs

[upper scaffold]

whoops

[desert solstice]

is auto claim still working or not ?

[minor sandal]

the channel point auto claim should still work, yes

[desert solstice]

I don't know why it's not working well for me should i re-log or do something

[minor sandal]

do you have the setting for auto claims enabled?

[desert solstice]

yes i do

[minor sandal]

do you have any other twitch extensions active besides 7TV?

[desert solstice]

Like extensions i do have ad blocks

And ||FrankerfaceZ||

[minor sandal]

oh, then try to deactivate FFZ. Having multiple of the emote extensions active at once sometimes leads to problems, maybe this is the case here as well

[desert solstice]

Thank you for ur help sir i'll try it out

appreciate it

[minor sandal]

you're welcome, if the problem still persists just let us know here again

[desert solstice]

for sure sir

[mighty surge]

hi, im a mod for a streamer, how can he add me as an editor?

[minor sandal]

Hi, he has to log in to 7tv.app, go to his profile page by clicking on his name on the top right corner and then on the left side of the screen click on Add Editor

[mighty surge]

perfect, thanks. I have 2 more questions. I'm now an editor and he did check all features. But i'm not seeing anything on my side

and the other one, I've changed my twitch name, but it has not been modified on 7tv

and i don't have the subscriber role on discord even tho my discord is linked 😦

[minor sandal]

basically what you should now be able to do is if you click on any emote and then Use Emote you should now see options to either add it to one of your own emote sets or one of the emote sets of the channel your editor in

same thing of course for removing an emote

[minor sandal]

for the name change I think logging in and out on the 7tv page should fix it, but I'm not 100% sure about that one

[minor sandal]

the bot handling the roles here on Discord is currently broken, so it probably may take a while to get that role

[mighty surge]

and for all these checks ? like i can mange his own profil and stuff?

because he did check everything

[mighty surge]

sadly not

[minor sandal]

if all of those are checked I guess so. Never tried any of those myself, except the 2 options that are checked by default If you go to the user search at the top right and search for the profile of the channel you are editor of, do you have a edit profile button or an add editor button there?

[mighty surge]

oh yepp perfect thanks !!

[torpid patrol]

I'm asked to log in to my account and this appears instead of permission to log in

[lavish shard]

what is your 7tv account name?

[torpid patrol]

iComeAliveOnTheWeekend

[lavish shard]

try clearing site data and cookie for 7tv

[torpid patrol]

Thank you <3

[lavish shard]

[lost hemlock]

hi guys, i recently donwloaded the 7tv extension, i alr have ffz supporter and chatterino supporter, but for some reasonn i cant see my chatterino badge while using 7tv extension. And yes i have alr enabled "chatterino badge" in ffz settings

[clever delta]

Can someone link me a chatterino nightly version with 7tv paints please?

[sly radish]

https://github.com/SevenTV/chatterino7/releases/tag/nightly-build

.zip if you're on 🅱️indows

[clever delta]

Thank you!

[wet python]

https://tenor.com/view/forsen-forsenpls-dance-dancing-game-gif-16297750

[split olive]

Hello everyone i have an issue i can't see the extension properly i already installed and uninstalled the extension but still cant connect my kick account beacuse of this can anyone help ?

[lime spoke]

#1204118802984476682 message

[split olive]

thank you so much

[lime spoke]

np

[scarlet basalt]

Hi there! How can I connect with moderator? I've 1 question

[sly radish]

just ask here

[meager gorge]

I've been looking and found the problem was cause by the Kaspersky password manager...

[ocean bear]

I can't see the emote menu button under chat input on the Kick

but tab completion is working

[tawny coyote]

Hi, I just wanted to know if this problem with Personal Emotes has been fixed because I deleted it by mistake and I can't get it back.

[mystic imp]

me too since I connected my profile with 7TV its just gone now

[twin oyster]

i cant see 7tv emote menu on kick

but i can send 7tv emotes

i tried dc and connect again

[sly radish]

yeah there's a new post about this problem in #1204105649244479518

[mighty surge]

hey is it possible to put emote from 7tv to discord?

[worthy arch]

#7tv-tools

[mighty surge]

could you link the message plssssssssss

[worthy arch]

#7tv-tools message

[patent shell]

I CANNOT LOG IN TO 7TV VIA KICK PLATFORM HOW CAN I FIX THİS

[swift vortex]

https://media.discordapp.net/attachments/938903939649261598/1157330702937895032/323.gif?ex=65aa8e35&is=65981935&hm=fdac0003e151577e82a1863d64fe6fe538915d01ffab1b43ae97378ba3b7169c&

u tried this?

[patent shell]

YES I TRIED IT BUT THE NEW TAB OPENED AND CLOSED AGAIN BY ITSELF
AND NOTHİNG HAPPEND

[lavish shard]

What's your 7tv account name?

[patent shell]

Komutanlogar_3131

[lavish shard]

When you go to https://7tv.app/ you don't see yourself logged in?

[patent shell]

No, I see the login information on the website but not on the Kick site.

[heavy bone]

I haven't been able to stay logged in to 7tv for weeks now. I cleared cookies and re-logged in to Kick and Twitch, the Chrome extension still fails.

I tried reconnecting Kick, still doesn't work.

[patent shell]

me too

[lavish shard]

That button only serves to log you into https://7tv.app/ through Kick
You dont need a 7tv login to use 7tv on Kick

[heavy bone]

You need the connection to be active in order to see the emojis, though & 7tv no longer activates when I go to any chat on Kick.

[patent shell]

LİKE ME

BUT I CANNOT SEE KICKTE TV EMOTE MENU

[heavy bone]

over and over and over and over again

[patent shell]

I TRY THİS 100 TİMES

[lavish shard]

@heavy bone @patent shell That issue is not related to the 7tv login as you dont need it to use 7tv on kick,
and that issue is known already: https://discord.com/channels/817075418054000661/1212294439800807454
You can use colon completion to use the emotes

[patent shell]

OK, THANK YOU FOR YOUR INTEREST.

[heavy bone]

ok thanks for this

[prime fossil]

when are the new colors going to release?

[sly radish]

kathyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

[rain igloo]

I am a subscriber to 7TV, but I don't have the role here in the discord, how can I fix this? Discord is connected to 7tv.

[sly radish]

@earnest rock bot is still broken i guess

[rain igloo]

[snow portal]

bot isnt giving it automatically so i gave it to you manually

[worthy arch]

Today if everything goes right

[twin oyster]

We tried connecting 7tv to kick it but it doesn't show as connected on the site.

we tried 7tv nightly also

[rigid hearth]

No 7TV on firefox?

[twin oyster]

on chrome

[rigid hearth]

rip

[twin oyster]

xdd

[rigid hearth]

chrome eats my computer 😦

[twin oyster]

:(

we did correctly other channels but we didnt connect this account

[lavish shard]

7tv is available on firefox if that's what you are asking

[lavish shard]

what is the kick account name?

[twin oyster]

eray

@lavish shard

[lavish shard]

They created another account with kick instead of linking it: https://7tv.app/users/65e06f1fea0a256bf900ef70
head over to #1204296851541467157 message to request an account merge
follow the format

[atomic basin]

huge speed runner

[rigid hearth]

Where,

[lavish shard]

just head to https://7tv.app/ and click on Stable Release

[twin oyster]

@lavish shard i wrote, thx for everything

[sly radish]

how did u find the alt account?

[lavish shard]

With Verbose enabled in your developer console
Head over to their channel on kick and check the console

[sly radish]

aight i got it, somehow 7tv was disabled on kick for me

[twin oyster]

@lavish shard its okay now?

[lavish shard]

no
the dev is not online yet to do the account merging

he will tell you with it is fixed

[twin oyster]

If I remove it from the bio it wont be a problem, right? @lavish shard

[lavish shard]

you can remove it

[twin oyster]

okok ty

[prime fossil]

eww, kick

[prime fossil]

Can we have a little sneak peek?

[worthy arch]

no

but i can tell you the theme

[snow portal]

heres the sneak peek

[worthy arch]

spring, easter and st patricks day

[prime fossil]

So the topic is green?

[twin oyster]

i need blue themes

more than*

[sly radish]

easter?

[prime fossil]

Pastel was really good, I am so sad that I dont have it 😦

[twin oyster]

shining blue's best!!!!!

[worthy arch]

one is kinda pastel like

[lavish shard]

[prime fossil]

YEAHHH

i would pay for pastel

[worthy arch]

soon

[prime fossil]

but only 1€ per color

[prime fossil]

when?

and can you gift it to other persons? (you can gift it to me uwu)

[worthy arch]

new website

[sly radish]

new website exists

[prime fossil]

WHERE

[snow portal]

RIGHT THERE

[sly radish]

[prime fossil]

UHHH

[prime fossil]

still waiting for the new paints

[clever chasm]

[rain igloo]

[sly radish]

https://tenor.com/view/chilling-standing-dancing-jamming-grooving-gif-17340237

(i have no sub why tf im waiting )

[rain igloo]

[wet python]

[minor sandal]

[sly radish]

[prime fossil]

go subscribe

[sly radish]

[prime fossil]

$3,99 bro

[sly radish]

im poor bro

😭

[clever chasm]

[prime fossil]

[worthy arch]

[upper scaffold]

https://tenor.com/view/cartoons-fox-poor-gif-10729250

[tulip solstice]

🫴

[leaden glade]

quick question if anyone knows, my friend wants to subscribe but she wants the february paints, since the march ones arent out yet will she get them?

[worthy arch]

most likely

[brazen schooner]

[fleet bone]

[shrewd crag]

I have mistakenly deleted a 7.tv emotes folder, is there any way to recover it?

[lavish shard]

dont think you can recover deleted emote set
but you can make a new one and add back the emotes instead

[sly radish]

[wet python]

https://tenor.com/view/forsen-forsenpls-dance-dancing-game-gif-16297750

[warm moat]

I uninstalled FFZ to get rid of an issue and now twitch homepage plays the streams automatically 😭 please add the "Disable homepage autoplay" option to 7TV

[tulip solstice]

they'll probably add that at some point

I haven't even been to the twitch homepage in multiple years

I just bookmark the streamers I watch

if there are other people I'm following that are live, then I click on them in the sidebar

[wet python]

i suggested before that they should just copy most of ffz' settings and features

otherwise there's no reason not to use ffz

[tulip solstice]

I mean yeah, but that's less of a suggestion and more of a "wouldn't it be cool"

ffz has a billion features

[wet python]

i suggested specific stuff

but in general, yeah

[tulip solstice]

The main thing I wanted from FFZ, they actually implemented

the latency meter

I mainly use it as a button to open the stats

[shrewd estuary]

[subtle panther]

wil 7tv ever fix the issue where channels that started using 7tv after the increase to 1k slots are still stuck with 600 slots?

[cunning nimbus]

Hello new here don't know if this has been asked a lot but is there a way to download or cache the emote I use? really hate having to reload the emotes everytime I wish it could save the emotes somewhere in a folder because when there's a lot of emotes it takes forever to load and sometime some emote just won't load , I'm talking about the 7TV emote button, any help is appreciated!

[mossy cradle]

that's not an issue per se
the 1,000 slots are just not available anymore
those were only granted to early adopters

[sly radish]

all users might get 1k slots in the new site

[sly radish]

not sure if browser extensions have cache, but u can try this if you want a smooth chat https://github.com/SevenTV/chatterino7/

[serene monolith]

hello, i wanted to ask why does my friend only have 250 emote slots when the page says 600 is the new max. its been like 5 months since he logged into 7tv.

[sly radish]

tell them try to adjust in their profile, wrench -> slider

[serene monolith]

yooooo it worked thanks sexy

[sly radish]

welcome

[pine orchid]

Good afternoon. I want to clarify. I was given two subscriptions. One for 30 days, the second for a year. The profile shows that the subscription ends after 30 days. Can you tell me if the second payment failed? There is only a subscription for 30 days. User's nickname turbovarenik

[sly radish]

for payment related issues, please contact @catiy

[hybrid thistle]

hello, I can't add personal emotes even though I'm a 7TV sub

[sly radish]

your account is bugged/missing personal emotes set, it might be fixed when the new site released (this month, next month ). You can ask admins to manually add it in #1204105649244479518 like others but they probably will be ignored, so i think you should just wait

[hybrid thistle]

okay

but thx ❤️

[verbal saddle]

When the new colors on 7tv?

[sly radish]

[minor sandal]

since february only had 29 days the new colors probably just needed a few more days of work

[craggy seal]

Are we just not caring about the paints and people paying at this point?

[craggy seal]

It’s a day longer than most years, so that’s not an excuse

It’s not professional either.

People are paying for what what promised and they just don’t care

[umbral flume]

#news message 1984 is over, relax

[reef flame]

when i click the the sign in button on kick for m7 7tv all it does is open a mini window of kick and says "7tv sign in, please wait"

[solemn cargo]

I can't see 7TV emotes on youtube live chat, is there a way to enable them? during the 7tv setup, youtube is selected but in a livestream, the button doesnt slow like how it does on twitch or kick

[tulip solstice]

They weren’t even traditionally released on the 1st of the month. That’s just something they’ve been trying to do more.

It’s only the 3rd right now

That’s not that bad

your comment is a bit of an overreaction IMO

however I’m not involved at all and I don’t represent the opinions or PR team of 7tv

[wet python]

[craggy seal]

Lmao sounds like you do, I was just asking where the stuff I paid for is, they keep taking the payments. So I have every right to ask the questions.

Don’t really care for your hour long essay

[craggy seal]

Yeah pointing out unprofessional acts is 1984… you seem intelligent.

[umbral flume]

The paints, more often than not (at least recently), don't drop immediately on the 1st. It's been a few days into the month

If it was, like, weeks into the month and there wasn't anything I'd get it but it's literally been 3 days

[tulip solstice]

They used to be in the middle of the month

but you always get 1 drop per month

[umbral flume]

https://twitter.com/Official_7TV/status/1590851313658605568 Nov '22, paints dropped on the 10th

7TV (@Official_7TV) on X

Limited November paints are here! 👉 https://t.co/eeqDo3paQt
Heads up: We're slowly moving towards releasing paints on the 1st of every month. Keep your eyes peeled on 5/12 and 1/1.

Twitter · Nov 10, 2022, 11:38 PM

they should probably (7tv new website Soon™️) find a way to automate paint releases at some point, but you also came in hot for no reason with the whole passive-aggressive "does no one care anymore?" googoo gaga baby shit

[tulip solstice]

Yeah it’s very Karen-like behavior. lol

Again, my own opinion etc

But with that kind of attitude, I wouldn’t be surprised if they’d rather just refund you and ban you

They’ve banned people for less

[umbral flume]

no
anson
why come in and say "hey, paints haven't dropped yet, what's going on" or something when you can just be like "why do the mods despise us and steal our money and kick our pets?"

[hollow zephyr]

hi im dumb but i was tryna look around for answers before turning here

but is there a way to circumvent that firefox wont let me d/l 7tv

[lavish shard]

are you downloading from https://7tv.app/ ?

[hollow zephyr]

yeah and its stuck on forever loading

[lavish shard]

are you updating it or is it a fresh install?

[hollow zephyr]

fresh

i feel like an idiot but yeah

[lavish shard]

does downloading either version results in loading forever?

[hollow zephyr]

yeah both versions take forever to load

ive been sitting here for like 2 hrs LOL tryna troubleshoot before giving up

[lavish shard]

just to be sure
do you see emotes when you go to https://7tv.app/emotes?page=1

[hollow zephyr]

yeah i see the emotes and stuff

its just the download

[lavish shard]

have you tried cancelling the current install, and try again?

[hollow zephyr]

oh i mean like the page doesnt even load for downloads, like its stuck on homepage

but if i go to any other page itll still load

[lavish shard]

ok im a bit confused
can you send me the screenshot for your current situation

are you refering to this loading or sth else?

[lavish shard]

got a couple of result of why that could be happening
try them and lemme know if any of them works
https://support.mozilla.org/en-US/questions/1124410
https://support.mozilla.org/en-US/questions/1175150

[hollow zephyr]

i figurede it out

i had to turn off a stupid security setting

[lavish shard]

[granite arch]

my account breaks, ask for help and get this as a response???

see things never change with the people running this discord

waste of multi year sub

https://tenor.com/view/fuck-fuck-you-middle-finger-middle-finger-gif-15294280

[snow portal]

@halcyon walrus

[lime spoke]

a typo

[halcyon walrus]

is that guy trolling

i fixed his issue

wtf

i literally fixed it

and yeah that wa sjst a typo

[lime spoke]

doubt they bothered checking after that typo

[halcyon walrus]

my hand was slightly left on my keyboard

[lime spoke]

that's what i figured

[snow portal]

good to know then

[wet python]

wtf

[umbral flume]

@somber lintel apologize

[wet python]

he's not in the server

[umbral flume]

he's still showing as in for me

weird

[snow portal]

seems like he’s that mad to leave the server

oh well

[tulip solstice]

I'm trying to figure out what word it was supposed to be

I was thinking "fixed" at first

or maybe "dm me"

but I can't really figure out how either would've worked

[halcyon walrus]

it was odne

[tulip solstice]

ah

I was trying to reach out

he has DMs off though

but when I went to prepare a message (for if he accepts my fr), I realized that I couldn't figure out what word it was meant to be

[umbral flume]

people love pissing in their bowl of cereal before even asking for milk

[sly radish]

this guy must be trolling

[zinc oyster]

Hey there , What is the chance that I will be helped with my "personal emote" problem? I posted it in #1204105649244479518 earlier (Sorry for google translate )

[mossy cradle]

about as low as the Mariana trench

[clever chasm]

In the xtension you can add emotes to favorites right ? Well. i'm using mac instead of MS BS so i don't have any "alt" key in the keyboard

[clever chasm]

I figured it out. It's the "option" key and you have to select the emote from the twitch emote menu. I typed it in the search box and it won't select anything from there

[halcyon walrus]

What is ur personal emote problem

[halcyon walrus]

.

[minor sandal]

I think it was this one https://discord.com/channels/817075418054000661/1213877378326208603

[halcyon walrus]

but is there an actual bug?

[lavish shard]

no
it's just that they dont know personal emote usage has another requirement

[zinc oyster]

Well I thought it was a bug 😅 because there is no hint/explanation that your emotes which you want to use as personal emotes, have to be shared/used in at least 50 other channels.

So my problem is „solved“ in some way.

Thanks Water Boiled Pizza for your explanation in my Thread . 👍

[dawn cliff]

Hi, my 7TV emotes stop working today. I've tried changing browser, cleaning caché, reinstalling extension... but not fix yet :(

[leaden spruce]

I've checked old messages and they said to do this:

Press Win + R , type ncpa.cpl -> choose your Ethernet -> Properties -> double click Internet Protocol Version 4 (IPv4) -> Tick Use the following DNS server addresses: -> enter 1.1.1.1 and 8.8.8.8 (if there are already some numbers there, backup/write them down somewhere before you make changes).

Close your browser, press Win + R, type cmd, ipconfig /flushdns, press Enter, then ipconfig /release (you will be disconnected from internet), ipconfig /renew , check if you can see emotes in https://7tv.app/emotes?page=2

It worked for me

[lavish shard]

@leaden spruce @dawn cliff Are you both perhaps from Spain as well?

[leaden spruce]

I am 👀

[dawn cliff]

yes

[lavish shard]

What ISP are you both using?

[leaden spruce]

Vodafone/Cableuropa Ono

[dawn cliff]

vodafone

[leaden spruce]

FUCKING VODAFONE

[dawn cliff]

xDDDDDDD

[sly radish]

[leaden spruce]

@pulsar spindle do this

[lavish shard]

If anyone is having trouble with 7tv not loading and is using Vodafone as your ISP, this guide with help you temporary fix the issue: #1204118802984476682 message

[pulsar spindle]

oh this worked

you are a computer magician my friend

[leaden spruce]

I only copied another message, I'm an art person, numbers scare me

[sly radish]

132872132

[pseudo ledge]

hey, thank you for the guide on changing the dns address! in my case, I had the "secure DNS" option enabled in my router settings too (for some reason), which overrode my OS settings

[sly radish]

if u can access your router, u can change the DNS on there too for your whole network (like me)

[daring heart]

same issue is happening to me lol

also from spain and with vodafone isp

[visual relic]

I Have the same problem and im from Vodafone/Spain too, I swear I fucking hate them

[visual relic]

Doing this also fixed my problem btw.

[molten bear]

I was crazy about this all day, same here spain + vodafone, tyvm ❤️

fixed with dns change

[coarse ingot]

omg thank a lot i was losing my mind over this (soy de badajoz)

fuck vodafone

btw someone knows why chatterino only shows a fraction of my 7tv emotes??

i have like 300+ emotes but chaterion only shows this

[bright hill]

Hello some emotes aren’t showing up in my stream elements chat (browser source added in ob’s to view the chat in stream) It works for some, but only like 30%. Idk what to do I installed all add-ons and in obs itself all emotes are showing up

[lavish shard]

i see all your 7tv emote
perhaps clear the chatterino's cache

[coarse ingot]

i just cleared and not is showin none

also i just did the DNS fix ppl were talking previously

so i fix it in browser and obs

but for some reason didnt fix it on chatterino

[lavish shard]

hmm im not sure how chatterino handles it

do you see 7tv emotes in your chatterino chat?

[coarse ingot]

no its just appear as blank space

i tried downloading night v of chatterion but the same happens

i just weird the DNS fixed the problem but not for chatterino

[lavish shard]

@bold delta can you check
it's a problem with ISP blocking 7tv access, and vpn wont fix it in chatterino7

[coarse ingot]

i did this fix and it worked perfect on everything but chatterino

i know it doens looks so bad but i show chatterino on screen all the time on my stream so its a biggy for me 😭

[lavish shard]

chatterino is a seperate tool and might have seperate implementation
we dont have much info about it, so might need help from its dev instead

[coarse ingot]

ok ty

gonnas ask in chatterino discord but i doesnt look very active 😭

[snow portal]

its pretty active, they will help with your chatterino problems as soon as they can

[coarse ingot]

🤷‍♂️

[snow portal]

interesting...

[coarse ingot]

cache didnt work btw

[snow portal]

ive never seen this problem before so i have no clue why this is possible

[coarse ingot]

fs has something to do with DNS but i can wrap my head around who it fixed for browser and OBS but no for chatterino

losing my sanity rn

[lavish shard]

for curiosity sake, can you check the chatterino folder to see if there's any error logs?

[coarse ingot]

empty

[sly radish]

have u tried restart your pc or router?

u can google search and try different DNS

try with cloudflare warp

thats all i can think of weird issue

[coarse ingot]

how do i search for this

like wich DNS ports im looking for?

[sly radish]

search best dns servers

[coarse ingot]

ok will try

[sly radish]

i’ve tried opendns before, not bad, the one with 208.something

[leaden spruce]

De nada orslok un besi de fresi

[coarse ingot]

❤️

trying different DNS port bot none seems to work...

[sly radish]

try open chatterino settings, search 7tv then turn off all 7tv emotes, then on again

if it doesnt wok try using cloudflare warp, download them at https://1.1.1.1

[rose vale]

Classic Vodafone LL

[rose vale]

Just yesterday 2 people reported me the same error, both from Spain. It was solved by using Cloudflare DNS

Official docs: https://developers.cloudflare.com/1.1.1.1/setup/windows/

Windows 10: https://www.youtube.com/watch?v=pHedApAE12g
Windows 11: https://www.youtube.com/watch?v=sgS2aYvGVT8

[coarse ingot]

nice gonna try it now

[rose vale]

They are using 1.0.0.1 as alternate DNS server

Instead of 8.8.8.8

[coarse ingot]

its only that change??

okk gonna try

[rose vale]

(soy de almería)

[coarse ingot]

xddfdfsdfsdf

[rose vale]

[sly radish]

so both cloudflare DNS

[rose vale]

Yupp

[sly radish]

if it works, another L for google

[rose vale]

Try and tell us if works

[sly radish]

[coarse ingot]

coño zonian eres el mismo que el del chat no??

ahora pruebo eso

[rose vale]

Sí sjkajsk

After clearing cache in Chatterino try F5 to reload emotes

[sly radish]

clearing cache

[rose vale]

Loading all images from 0

https://cdn.7tv.app/emote/62e5d3fb05e2ed080d607eba/4x.gif

[sly radish]

1.0.0.1 if u can hear us, please save me

[twin marsh]

[sly radish]

1.0.0.1 killed his internet

[coarse ingot]

it fixed the problem on 7tv page but wont fix it on chatterino

everything working fine yesterday i fucking hate vodafone

[sly radish]

[rose vale]

Vodafone

[sly radish]

@coarse ingot does ur internet support ipv6? it should show Internet for IPv6 here

[coarse ingot]

yes it does

should change the DNS there too?

[sly radish]

if you have, try adding these to IPv6 in properties

2606:4700:4700::1111
2606:4700:4700::1001

yeah

worth a try

remember to flushdns

[coarse ingot]

ok let me try

[rose vale]

[coarse ingot]

not working 😦

[sly radish]

[rose vale]

So the API does work, the problem is that it does not render the images

[coarse ingot]

100%

[sly radish]

i just applied the DNS myself, turn off 7tv emotes, back on, they were gone too but came back after chatterino restart

[rose vale]

[sly radish]

vodafone

blank emotes happened before like a few weeks ago but its 7tv issue, dont think its the same for this

[coarse ingot]

i think its like zonian said, the emotes are there but not rendering

chatterino offering 0 support

[sly radish]

or its just a vodafone moment, only spanish users have this problem in the past 24h

[rose vale]

Yes

[lavish shard]

chatterino7 is a fork of the official chatterino
and is most likely it's standalone, nothing chatterino devs can help with the feature in chatterino7
i've pinged the chatterino7 dev: #help-old message
and will have to wait until they respond and check the issue

[sly radish]

try https://chatis.is2511.com/

[lavish shard]

[sly radish]

felanbird said its 7tv or internet problem in chatterino discord, which i think is right

[rose vale]

He is using Chatterino2

[lavish shard]

oh

might as well try chatterino7 then?

7tv emotes are available on c2?

[rose vale]

Yes

[sly radish]

its just vodafone maintaining their services for better internet

[rose vale]

I don't know if there is something different in the implementation of the emotes, maybe it makes no difference

[coarse ingot]

ye i just setting this up

[sly radish]

that's for other guy, doesnt fix your problem

[coarse ingot]

aww okok

still its a work around for showing chatterino on screen

also looks nice

[rose vale]

It's currently the best chat overlay

[coarse ingot]

any chance of emotes shwoing in another version of chatterino?

[rose vale]

Maybe try Chatterino7

https://github.com/SevenTV/chatterino7/releases/tag/nightly-build

[coarse ingot]

tried early but it just replicates all my chatterino setting

que me sigue pasando lo mismo vamos

[rose vale]

[coarse ingot]

segun lo abro me sale exactamente igual que el chatterino que ya tengo

[rose vale]

No podemos hacer mucho más, ya es cosa del CDN así que sería modificarlo desde nuestro lado o que Vodafone revierta el cambio

[coarse ingot]

100%

nada a joderse

si eso cuando me muede cambio de compañia y que les follen

pero en fin mil gracias zonian

estoy usando el chati y la verdad que queda bien

queria copiar el de cristian y no sabia de donde sacarlo xddd

asi que mil gracias

[mossy cradle]

[dusky onyx]

hi guys im from spain too my emotes didnt work even on 7tv page, i changed the dns to work but it only works now on chrome not other browsers

[sly radish]

spain

[dusky onyx]

vodafone

[sly radish]

so far only works for chrome, but not for other browsers, chatterino and idk why

[dusky onyx]

works on edge too but thats not a browser

[sly radish]

use cloudflare warp in the meantime i guess https://1.1.1.1

[dusky onyx]

cant go there

blocked by vodafone

[sly radish]

[dusky onyx]

back to chrome i guess

[sly radish]

u should call them and rant

[dusky onyx]

a

working now

opera gx was ignoring my dns settings

changed the dns setting on opera itself

[sly radish]

W

[knotty kite]

I have the same problem as @Shiro (using Chrome) and... Spain too

[sly radish]

#1204118802984476682 message

[arctic sigil]

why cant i see how many people are using my emotes

[sly radish]

its disabled due to a bug, will be back on the new site

[arctic sigil]

cheers

[knotty kite]

thanks @sly radish

[clever chasm]

when is the new site ready for release ? Like roughly estimated.

[daring heart]

chatterino emotes still not working for vodafone users

7tv extension still only works with the dns workaround

I hope they fix it soon lol

[rose vale]

[knotty kite]

If you are using Chrome, go to Privacy & Security Settings, select Security and then change the DNS the browser is using to Google (Public DNS) or Cloudflare (1.1.1.1) (I'm a Vodafone user too)

I dunno If will work for chatterino users that fix

[tulip solstice]

chatterino doesn't use chrome's dns settings because it's not chrome

[tulip solstice]

@daring heart you'll have to set the DNS system-wide

or network-wide

(change it on your router)

[still thistle]

why does this extension sometimes works on kick and sometimes it doesnt? i reinstall and no emotes show up, but on twitch its 100% up there,,,

[lime spoke]

does the 7TV logo show up?

[noble bloom]

im having an issue trying to add a new emote

idk whats the issue because i added (then deleted) an emote and nothing was wrong

[lapis lava]

#1204105649244479518

[noble bloom]

im doing it now thanks

https://discord.com/channels/817075418054000661/1214668599189311518 there

[woeful hawk]

hi, im having troubles with 7tv. The 7tv emotes dont load and appear like this, any solution?

i deleted cache and reinstall 7tv but doesnt work

[lapis lava]

2 reports of issues in #1204105649244479518 | @woeful hawk but no official info from @feral void or @halcyon walrus or anyone yet

[lime spoke]

^ #1214227192888958976 message

[woeful hawk]

ok, thx, i will try

[woeful hawk]

it doesnt work for me, im using opera without adblocker

[halcyon walrus]

This is the Spain dns issue?

[woeful hawk]

with chatterino works

[lime spoke]

seems like it Troy

[woeful hawk]

im from spain

[halcyon walrus]

There have been multiple reports of this dns issue in Spain and the helpers have posted a work around for it

Currently there is an issue with Vodafone (and maybe other isps) in Spain.

[woeful hawk]

im using vodafone xdd

i will try with 1.0.0.1

[halcyon walrus]

Idk why I need to say it again because it was already posted abt here

@lapis lava

[woeful hawk]

doesn't work with 1.0.0.1 either, i will wait until vodafone solve this

I mean never xdd

[tulip solstice]

You should reach out to their support

That’s the fastest way to let them know there’s a problem

[halcyon walrus]

Can you do a ping or tracert

[woeful hawk]

of vodafone or 7tv?

[halcyon walrus]

On cdn.7tv.app

[tulip solstice]

Vodafone of course. 7TV can’t do anything about it. You’re already talking to 7TV’s support

but go ahead and do a traceroute like Troy said

[woeful hawk]

it replys

[halcyon walrus]

What is the ip

[woeful hawk]

185.93.2.248

[halcyon walrus]

Wtf

Why the fuck is it that

[woeful hawk]

idk xdd

[halcyon walrus]

Can you do dig cdn.7tv.app

Are u on Linux?

[woeful hawk]

windows

[halcyon walrus]

(For context) that ip is no longer in rotation

And hasn't been for weeks

Do u know what dns server ur using?

[woeful hawk]

im using 1.1.1.1 and 1.0.0.1

any solution or i wait for vodafone?

[halcyon walrus]

I will look into it in a bit I'm not home at the moment

[woeful hawk]

okok np

[dim summit]

can someone help me and explain me how i can fix this???

[lime spoke]

#1214227192888958976 message

[dim summit]

ok thanks

[lapis lava]

Oh I thought you may of posted it in #news my bad

[stuck needle]

why do i only have 600 7tv emote slots while other people have 1000

[lime spoke]

#1204118802984476682 message

[umbral flume]

[lime spoke]

[stuck needle]

its not a new account tho

[lime spoke]

when did you log onto 7TV for the first time?

afaik it’d had to have been prior to the announcement (april 3rd)

[sly radish]

pretty sure this is new