My 7TV emotes stop working today for some uknown reason

[worn elk]

ive tried everything, cleaning cache, changing browser, reinstalling the extension but nothing seems to work, if anyone knows how to fix it pls let me know, ty

[coarse wren]

@spark anchor

do you mind telling us where are you from?
seems like certain area is starting to not able to connect to the 7tv service

also you can try using a vpn

[spark anchor]

oh maaan

did troy did something to get blocked? 😭

[worn elk]

from spain

[coarse wren]

so 2 spain case so far

[spark anchor]

i really hope the DNS thing i talked about in #general help, it would be ez to fix this issue

@worn elk hi, can u try this:

• Press Win + R , type ncpa.cpl -> choose your Ethernet -> Properties -> double click Internet Protocol Version 4 (IPv4) -> Tick Use the following DNS server addresses: -> enter 1.1.1.1 and 8.8.8.8 (if there are already some numbers there, backup/write them down somewhere before you make changes).
• Close your browser, press Win + R, type cmd, ipconfig /flushdns, press Enter, then ipconfig /release (you will be disconnected from internet), ipconfig /renew , check if you can see emotes in https://7tv.app/emotes?page=2

[worn elk]

yeah just did it

it worked

[spark anchor]

alright

[worn elk]

does this affect in any way my internet speed tho?

idk anything about what im doing

[spark anchor]

make your internet faster + unblock more sites

[worn elk]

ok nice then

[spark anchor]

1.1.1.1 is cloudflare and 8.8.8.8 is google so u shouldnt be worried

[worn elk]

ty for the help

[coral ruin]

hello! same thing is happening to me and I'm also from spain lol

doing the dns fix worked for me

the fix only works in chrome/edge tho, not in chatterino

[spark anchor]

im not sure about chatterino but u can try restart pc, router, reduce chatterino channels, try stable or nightly build, clear cache/appdata, use cloudflare warp,…

[spark anchor]

*dont clear cache, make it worse

[tranquil scaffold]

I did both solutions here but it all did nothing, I'm having issues seeing 7tv emotes in everywhere, in PC and in mobile phone. I'm from Spain, too

[spark anchor]

can u try 1.0.0.1 instead of 8.8.8.8 ? remember to flush dns

works best by changing on router, make sure there's no secure DNS like this guy #help-old message

[ocean bolt]

Vodafone?

[tranquil scaffold]

that worked, thank you very much bud

[tranquil scaffold]

imagine using vodafone

[ocean bolt]

Te cargan los emotes en Chatterino?

[spark anchor]

so 1.0.0.1 is better

[tranquil scaffold]

y en todos ahora

aunque en móvil está fatal

[ocean bolt]

Yup, 1.0.0.1 is Cloudflare too

[spark anchor]

i will update the guide, with ipv6

[tranquil scaffold]

No es tan necesario porque ni lo uso, pero bueno

[ocean bolt]

Pero entonces si eres de Vodafone?

[tranquil scaffold]

Nah

ni muerto

[ocean bolt]

Así que es un problema a nivel España, no de proveedor

[tranquil scaffold]

Aunque la empresa es una derivada de vodafone

así que quizás no andes muy errado xd

[ocean bolt]

[red turret]

it doesnt work for me, any other solution? im using opera without adblocker

[ornate stump]

pero es culpa de Vodafone ?

he intendado ya lo del dns con la 1001 y con la 8888 y no me funciona

[red turret]

a mi tampoco y uso tambien vodafone

puto vodafone

[ornate stump]

JAJAJAJAJAJ bueno a ver si lo arreglan

[median thicket]

I think someone mentioned they had to change dns settings inside Opera itself to make it work

[chrome bolt]

can someone help me and explain how i can fix this??

[median thicket]

#1204118802984476682 message try this

[chrome bolt]

perfect thanks

[red turret]

worked!!!, thx @limber breach, @median thicket and @dapper sky to help me

[limber breach]

it should start working now without

[chrome bolt]

i could fix it, thank you very much for the help

[red turret]

aupa athletic!! a por la copa

[red turret]

yes!

[ocean bolt]

Sí, culpa de Vodafone

Únicamente sucede en España y justamente con ese proveedor

[ocean bolt]

Ya está solucionado, por cierto