#help-old
1 messages · Page 69 of 1
no, you will need to grab it from the 7tv website
@feral void
i know this is a weird request but would someone dm me the 7tv firefox extension file so I can manually install it, I'm unable to download it from the 7tv website
nevermind! it worked now for some reason, I repeatedly was unable to connect to the download server, no idea why
GUYS HOOOOW
How can I upload normally already, I have converted to all extensions, and it does not work, but that time it worked
@dusk loom
do you mind send the image file here for a check
chec ls
@lavish shard he helped, thanks!
Why do my "favorite" emotes not carry over to other channels? I have to set favorites inside each channel, rather than having them carry everywhere? Anyone experienced this before and have a potential fix? Thanks!
When I click the extension from the toolbar, the only thing I get is this long vertical bar.
because emotes are defined for each channel
one channel may not have the same emotes as another channel
I was under the assumption that if its a 7TV emote, they would all fall under that umbrella and not fall back on the channels emotes. My misunderstanding
Is 7tv still experiencing issues or have I fucked up my 7tv on kick somehow
can you tell me what's the exact issue?
how can i see the exact time when my sub ends?
is there a way to see it in console or something on my browser
do you remember when you've subbed?
or do you still have the recipts in your email
if your sub is monthly, it would end a month after that
<t:1707169980:F>
What is the media chat for?
media
Hi everyone, I wanted to ask if you can use 7tv enoteca and Stickers also on Smartphone ? Thanks
not with the default twitch app, but you can use some third party apps. Some of them are listed on the 7tv start page here:
just can't name them here because you still get timed out for it 

chatsen

@feral void Hello , shall you please help mi with problem up a few string ? Many thasnk
Feel free to DM me with your issue, I'll try to help you as best I can
Thanks!
Oh I also don't think I recieved my free 3 month sub from Anatole before they stepped down because my paints were bugged for a month #help-old message since I charge yearly and got charged on my sub anniversary
chatterino


Hello, i have a problem with adding my custom emote on 7tv, 2 days ago i could add my emotes but yesterday i can't and today too.. Can i get some help with this issue?
chаtsen
How do I make a post highlighted in its entirety and not on the sides?
i have ffz and 7tv on chrome
It's a problem with redeems i think
Anyways everything is getting a rewrite so i dont think that will be fixed
Hi, I reported this emote https://7tv.app/emotes/6548cbf0eec810124e2d8d3d because is a reupload of my emote https://7tv.app/emotes/64674a7358d599a0419f49d7 without changing anything. The report has been "handled" but the emote is still there
this has been closed due to the emotes being completely different from one another, such as smaller emote sizing and it has a grey background. they have to be 1:1 exact
so weird that the first one would even get made anyways 
"this has been closed due to the emotes being completely different, such as it looks like sun-dried dogshit" 

So I can reupload every emote I want without making any "difference maker", just changing the resolution? Doesn't seen really fair to the people that make the emotes
like i stated, they have to be exact to be merged, nothing we can do about these on our end 
I came here politely to ask about this, I dont understand this comment
I'm saying that it's weird that someone would reupload an objectively worse version lol
Ah, my bad, I understood something else
no no you're okay 

nearly 2 Months how long is the personal emote que now?! >.>
About 4months atm, we've been busy with regular queue and other stuff, sorry about the inconvenience
Can you give me link to emotes you have requested?
Does the subscriber badge on here update automatically with the discord connection?
yeah should update automatically, but i don't think the bot is working
you should say what issues you have and then they'll probably respond to you
in here?
Ok so.... I logged into my waife's 7tv but it wouldnt let me, cos its still using my own twitch's handle
after a few log on/log off and disconnecting permissions etc on twitch
now my wife's 7tv is tied to my own LOL
and my own becomes empty
all emote slots, all verified status, all editors, EVERYTHING got swapped
i think i corrupted the system LOL
date joined, account created date is swapped
literally everything from my own acct is swapped with her new account
Can you link me the accounts?
^^ this one is my wife's
^^^ this is mine
u noticed even profile info/date joined/emote sets are all swapped LOL
same for verified status etc
same for editor list
i think i screwed up the system O_O;;;
Well that's a first one 
So you logged off your main 7tv account and tried joining your wife's account?
Did you also switched twitch login before that?
If you try to login to your main account from incognito mode what account do you join into?
i switched
i even disconnected from twitch
and it ask for login
even OTPs thats my wife's account
her cell phone
then after i log in
ITS STILL MY MAIN LOLLLLLLLLLLLL
then i unlock everything clear caches
then it finally logged me out
and logged her in
BUT
profiles emotes editors permissions
still retains as my main LOL
then i go back to my PC
log into my main
everything is lost
and its her emote sets etc LOL
basically tldr
we swapped accounts
in the system
incognito mode is the same
when i log in to hers
its still all my main's info emotes
its seems iots perma swapped (for now anyway) idk if the system will sync itself
Can I DM you?
https://7tv.app/emotes/63bb108ec14facb143f33205 But this idk if its okay 😄
@dusk loom can you look into this?
I don't usually do personal emotes as they have different guidelines, but I approved the 1st one and 2nd one
The last one I think might not fit but I'm really not sure
ty ♥ yea the last one should be "funny" but you never know where it came from 😄
still havent gotten the raffle reward
me neither
What's your 7TV username?
What's your 7TV username?
mine has not
I have a recurring yearly sub, it won't work with me I assume, but thanks anyways
I can add the extra 1 month to your account on top of your yearly if you'd like
oh ok, account name is ekahs_ then
got it thanks
Big fan
❤️
hello I am trying to add a gif emoticon on 7tv and it immediately pops up, why is that ? "This emote is no longer available"
It can't exceed these limits
all limits are ok
hello, i have a quick question.....im moderating 5-6 7tv channels on twitch, but some streams are missing in the "add emote" box, anybody know why?
@snow portal whats the chat box that has the homies badge and shit i forget the link
ty ❤️
also @snow portal whats the recomended size for a chat box on obs
tbh it really depends on preference
ok ty
Anyone have an idea why the 7tv emoted will not show/load ? any help plz
f5
what does f5 do?
refresh the page
Is there a way to remove the ability for other viewers to view the 7tv "mod log" in stream? The purpose being while in a stream a viewer tried to dox the streamer. The stream mods deleted the comments, but for any with 7tv using the "mod log" could still see the message. This seems like a major oversight to privacy.
No, there is no way to hide that. Twitch publicly exposes that information. It's not a privacy issue on 7TV's end. The same information is available in chatterino, for example. 7TV only makes that information more easily available in peoples browsers.
You can't delete information that has already been sent to all the viewers. All twitch emote extensions have an option to simply ignore the request to hide messages that get "deleted."
I think you can report those to twitch, so the doxxers can get their accounts banned and the messages get deleted.
tbh making sensitive infos easier for general to be accessed is kinda dumb
It makes sense if the log is just "<mod> banned <user>. Reason: <category of reason>"
Makes me wonder what's piss guy's original intent for this feature for 
You need to be an editor for the channels in 7tv if you want to add emotes
thank u sir, i figured it out 
It’s legitimately useful to know what people are getting timed out for.
I like it
Security through obscurity is not a good practice
Bad actors can still get the information if they want it
It’s kinda worrying how many mods don’t realize that “deleting” a message doesn’t wipe it from the face of planet.
is the bttv migration api down or its a BTTV error
the migration tool is unfortunately disabled at the moment
So you have to add the emotes manually #help-old message
i got 7tv on opera and it worket 2h and now is broken and nothing works
@rocky cloak not working
i mean you can try the flowchart but could be that opera just dont work atm #help-old message
idk it worked strait for 2h and in the next moment its gone
7tv is working but all icon and the emots ar gone
in chat
do i need to subscribe?
@civic crow just try refreshing the browser tab a few times, sometimes emotes/ the extension just don't work properly. Also if you have multiple twitch tabs open, try closing all but one
nah i try it 100 times and nothing works
1 tab / refreshing ( not working) @minor sandal
do the other tabs in the emote menu for ffz, bttv and the normal twitch tab show any emotes?
only for personal emotes
ig opera just doesnt work properly atm
you can try it but i dont think so, guess it doesnt work till a dev fix it
microsoft edge works
its opera
okay dev pls fix it
thanks for your help guy 🙂
s

is that like normal? 
I would say the badge system was poorly and hastily implemented. It's one of the things that needs to be redone
Badges can be delayed by up to a month, I believe
HOWEVER
If you think about it...
You get the 1 month badge as soon as you subscribe
so you're really getting it at 0 months
so even if it's delayed by a whole month, the time is still kinda accurate. lol
and you'd get the 2 month badge anywhere between 1 month and 2 months
so TECHNICALLY you're getting the badges up to a month EARLY
still waiting to aprove personal emotes :sleep:
the queue is backed up by about 4 months right now

Is the "Update payment method" button not working for just me or anyone else? Trying to fix my sub. I think a payment bounced and now it's just broke.
Well, I got it working lol.
Does anyone else have problems adding emotes that are not yet approved as an editor?
I used to be able to do that before, was good for quick uploads and make jokes of what was currently happening on stream but now when I click to add those emotes it says it adds them but they can't be used 
are you trying to add them into a persoanal emote set?
Nope, normal set of a streamer
I am talking about these kind of emotes
As you can see it says it is added but is doesn't show in chat
And I tested it in 2 channels, mine and a streamer's channel I am editor for
are you using the official 7tv extension? or sth else?
FFZ with plug-in
I think other people also didn't see it on stream today but let me check with 7TV's extension
Ok, it is FFZ's problem 
My bad lol
hmm i see
troll ping 
Thanks for the help 
oh wtf
It is a new option in the plug-in
Or if it is not new it turned off on its own for me
Good now 
ohh there's that setting
didnt used much 7tv addon so i didnt know
but i think it existed for a while now, not new
Yeah I think I saw it before but maybe last update turned it off, I wasn't the only one having this issue today 
Yep
Hello i jut have 1 question! How do i add 7tv to my twitch channel! And how do i fix so my mods can add emotes
You need to add them as editor, and to use 7tv for your channel you need to create an group for you’re emotes
You can find everything on youre profile page
Yes, I changed that a bit ago to be default off - Unfortunately that meant that users that didn't manually change it to be on had it change to off as well

there's still a chance that you might be able to get the 1000 slots one day
the scuffed code by the previous coder will get reworked on
#emote-creations message why does it show like this
every new emote has to first get reviewed by a moderator, before it is publicly listed. Just wait for a bit longer and it will get reviewed 
every newly emotes has to be manually approved before it can be used publicly, hence the heads up
You can still enable the emotes in your own channel, or link it to channels you want it to be enabled in
can you assign an emote set to another channel you manage? say you've made x on your own channel and want to put it on another, it seems to imply there's the option but I'm too
to figure it out
- Make an empty set on your designated channel
- Click on the wrench icon to access the Modify emote set dialog
- Click "Add Origin", then select the emote set you want to copy from
it does not show the insertion of clips in the chat window, help
can u be more specific? 
when you upload a clip to the chat, there is only a link without a preview
yeah its gone for me too
I'm not sure if 7tv extension has that feature, but turning off 7TV and use FFZ works 
sorry guys I'm being really stupid. But I can't figure out why 7tv doesn't work for me on non-twitch websites but the chat is embedded. Any suggestions? Or maybe this isn't possible?
is there a way to add 7tv emotes to discord??
how do you share an emote list with another channel?
you can use the origins feature and share emote sets that way
you need editor rights in both channels though
Classic feature that was never made 
I always thought origins was supposed to mean that you could "use this version of an alias" when activated. so for example holiday themed emotes
that was my interpretation of origins
you can use it to share sets as well
if channel A has an emote set 'Default'
and you want to share it with someone else
then you can create a blank set in channel B and set its origin to the 'Default' set of channel A to duplicate it
Hey any reason why I cannot see when a emote has been added to the channel?
you mean this twich chat message?
Hi
hi
hi
hihihalo
sorted it out, its klunky but got it working, thanks for heads up about origins
figured its been asked in here, but is everyone not able to delete their comments in a stream you mod in?
whatever you type on twitch is never truly deleted

I assume that the 'sharing' functionality was intended to work differently, but it wasn't really a high priority, so it got delayed
using the origin functionality is all we have right now and even that is due for a complete makeover
how do i change my 7tv username from dogshit discord tag
i changed twitch to my first connection like 2 months ago and its still stuck
whats your twitch username
There's no system screw up here, you disconnected your twitch, then linked your wife's to your account. This is user error. I can switch them back if you want, but it seems you already re-enabled all your emotes on the new account?
yea switch back if u can
cos my acct has 1000 slots haha
idk how to "switrch back"
so need ur help ^^
On Chatterino7 the username paints will randomly disappear and reappear and sometimes my entire name disappears for a few seconds. It's been this way for months so was curious if it's known
yes
Hello, i posted an issue with my 7tv account in the bugs and issues section. I have not received my 3 months badge and any subsequent badges.
What's your username?
disappearing username paints occur in the Frosty app as well
just as a FYI, it's probably known already
frosty has paints?
How do you get the sub role in discord? am i missing something? help 
https://7tv.app/users/64552be7f5381fa6b6aad2a4
Can I also get a badge update? https://7tv.app/users/6274380cf02718495066f63c
it doesn't?
I used twitch on my mobile and my username disappeared, I guess I didn't use Frosty then
my bad
Your badge should be distributed at the beginning of feb
thanks
After installing the 7tv extension, thumbnails and clip names disappear from the chat. All that remains is the link. After turning off 7tv, the thumbnails and names of the clips are visible. How to fix it ? There is no such function in the settings.
Eps1lon_92
how soon will I get a badge for 2 months
very soon
How to fix it? For a month now I can’t figure out what to do to make everything work as before.
this feature is disabled and wont work until further notice
nothing you can fix on your end
@dusk loom would you like to help me? :D
the bot is very slow on adding subs so i manually gave it to you
Thank you <3
anyone know why i cant see the 7tv drop down properly, im trying to enable on kick but cant
i am having the same issue with my 3 month badge, hopefully they can get this fixed for both of us
Not anymore
ansonx10 finished their beauty sleep: 🛏💤 (9h, 15m ago)
okay thanks 
7tv emotes not showing in streamelements
click on the settings icon at the bottom of the chat box, scroll all the way down to BetterTTV setings and in there you can activate 7TV emotes
Twitch username change is not changing 7tv username?
7TV username is set on the first time you link the account. It doesn't change after that. Eventually they will hide that username though, but there are other things to fix first.
I activated the settings but still doesnt work
it changed again... i was waiting for my 6 month cooldown to get my old usernam back but by the time I could do that it changed to the new username I had and now it doesn't revert
Just wait for them to update it so the username doesn't show anymore
@minor sandal Do you know why is this?
Oh you mean in the chatbox overlay. I think it depends on there on which overlay you are using. Are you using the default streamelements chatbox? Because it normally should be able to at least display emotes (not badges and namepaints though I think).
And i have the crhistmas emotes ¿?
I try in the default streamelements chatbox but doesnt works too
https://7tv.app/emotes/65b104b7e5527b8b61f3a0cb
https://7tv.app/emotes/65b104d063e6b092008ba654
both got removed?? what is the reason
Use a diff chat overlay cuh
https://chatis.is2511.com/
But is possible to fix my overlay?, because other emotes works and 7tv emotes works but no my personal 7tv emotes
I added yesterday
And i dont know why are christmas emote
huh, I just noticed I also get the christmas emotes in the normal streamelements chat overlay still
I guess it must have to do with some caching on streamelements side
I guess best solution would probably actually be to use a different chat overlay, like @rich sphinx recommended, like ChatIS or jChat
hey, i added some 7tv emotes to my channel, in the browser on the twitch site i can post them just fine in my chat, however they dont show up in the chat interface on streamlabs
can someone help out?
@ashen cliff do you mean in the chat of streamlabs itself or in the streamoverlay on stream?
if you mean just the normal chatbox of streamlabs then -> #help-old message
the actual chat, not the overlay
ah i got them now
why does 7tv break when you have multiple streams open? 
Hello, does anyone know why I can't proceed with the purchase? I try to click on these empty fields but I can't, which means I can't finalize my transaction
@feral void
🤜 🔔
notjuansucks
I need to update my payment method. But the link doesn't work. Is this even possible?
Do you have an adblocker enabled? What's your username?
Do you have an adblocker?
No. I've tried Chrome, Firefox, Edge. I haven't tried on a mobile browser though.
piter1925 I tried as enabled and disabled adblock and still doesn't work :/
I'm JES600 in 7TV
Is it just the subscribe link that isn't working? Try in an incognito tab or private browser
I can subscribe. I can click the "Do Not Renew" link. I cannot click the "Update Payment Method". There's no link. It does this in a Private or non-private browser window.
did you subscribe with PayPal before?
Yes
You may need to wait for your current subscription to end before changing your payment method
OK ... thanks
The reason for this is PayPal wasn't connected to Stripe when you first subscribed
OK. So cancel, wait for expiration, then resub with payment of choice?
Yeah 
Anyone know why this might be happening? Sometimes when I'm looking through the emotes; when i reach a certain page it just repeats the emotes; even all the way up to page 250 lol. I've tried refreshing, I've cleared my cache/cookies lol I didn't see anything in the FAQ about this, but I apologize if it's something that's been asked already..
it was limited to 25 page to reduce the load for the server
Either sort the search result by created day in ascending order, or be more specific in your search (using Exact Match and Case Sensitive)
Ohh I see, thank you lol 
uh how come i cant add people as my editor for 7tv? I try searching their name and nothing pops up other than like 5 people...
do you mind sharing the 7tv account name?
mine?
the one you are trying to add
they might havent logged in (created) 7tv account yet, ask them to login 
@lavish shard Mega_Man_SF
doesnt seems like they have made an account yet
make sure they have used their twitch account to sign up first
what about their twitch account name? the same?

Starting today activating 7tv in chrome causes chat to self purge every 3 messages. Also no options of 7tv available. Disabling 7tv instantly resolves the issue. Anyone knows what kind of a bug is this?
Installing 7tv nightly over stable fixed it for me. Strange tho
if u have time, u can try disable other extensions instead of 7tv to see which one incompatible with 7tv
I tried that at first and I know it's ridiculous but it seems to me that 7tv stable just doesn't work (for me)... In the case like (for example) there's a forgotten semicolon in a code that demolishes chat and doesn't load itself
unlucky
where is my nnys badge?
Still no one have watched / accepted my emote
How long is it gona take?
Already have been waiting for 5 days
is there anyway to see emotes on vids/vods on kick.com?
I can see them in the streams but again not vods on kick.com
Can you link me the emote in question?
It's probably because of the language used, because we need to understand what the emote is before we aprrove it. I think no one that understands that language has cheched yet
Guys pls help, i have this pictures instead of emotes
- Do u have bttv? try disable it
- Try in private mode
- Try clearing browsers cache
more info: #help-old message
So I'm curious if I should lose my NNYS 2023 badge because I still have paint but not badge and I see people on chat that seem to have it?
it's gone for me too 
I've let the devs know about the NNYS 2023 badge issue
I get this error when I press register, do you know why?
yep i lost the NNYS badge too.. still got the paint
Should be fixed now
kk resolved, i checked today and its changed 😄

Previously, when they threw a link to a clip in the Twitch chat, there was a link and below was the name of the clip and the author of the clip, how can I return this sign in the chat with the name and author of the clip?
yup ty :)
Hi there! Anybody knows this emote? Really need it.
P.S Sorry for quality, bad screenshot 😦
Yes, thank you very much, u re the best bro!
if you're referring to the clip embed (see the image) it should be fixed in one of my prs.
Yes, I mean exactly this, but I don’t understand, can I enable this or wait for a fix?
Do not quite understand
you'll have to wait for a fix sadly enough
I've been waiting for about six months 🙂 Moreover, it was earlier
Have you been able to look into my issue? my username is Eps1lon_92
This bug is being looked at
we'll post an update here once it has been fixed
ok thank you
hi, my streamer friend want to increase her emote slots to 1000, but maximum is 600, what we can do?
Is there anything we can do at all?
I added some emotes, but they are unlisted.. is there any way to change that?
every newly uploaded emotes are unlisted, and has to be manually approved before it can be used publicly
You can still enable the emotes in your own channel, or link it to channels you want it to be enabled in
thanks!
Everytime i click Sign in i get this error:
{"status_code":400,"status":"Bad Request","error":"Invalid Request: Unsupported Account Provider","error_code":70410}
Hello, is there any way for users in chat to re-order how they see the emotes in a channel menu, or to make a sort of 'favorites' section for the emotes they use most often?
what are you signing in with?
i click and then i get this, in on kick btw
i want to subscribe but im worried it wont work bc of this
there's no re-ordering emotes for now
but you can "favourite" your emote by alt + left click on an emote in the menu
Thank you! I appreciate the help
do you already have an 7tv? or creating a new one
already have, logged on website
which sign in button is it?
can you show the whole screen?
that sign in button serves no purpose iirc
oh ok, i went to my profile on kick and synced with 7tv and now its working
gonna sub now, ty @lavish shard
+1 
it serves 0 purpose
it should be removed NOW 🌩️
Guys, I want nighbot to notify in chat about the beginning of the stream, and also after the end of the stream.
Example at the beginning - @streamer is online , at the end - @streamer offline
is that possible?
You can use botbear for that
Is it possible to "subscribe" to a group from someone else? That is if someone has nearly exactly those emotes I want, I just add his whole group? Or add multiple emotes at once? Didn't find it in the FAQ 😄
How long does it take for mods to manually approved emotes?
can only with be done if you're their editor (to use Origin feature). Beside that you can only right click then add manually one by one
Mentally preparing to add 360 Emotes 
link your emote link in #emote-creations and pray 

Iss there a setting to autocomplete users, eg. if i want to tag the streamer I just write the first letter and then tab? these are my current settings, note that the settings are applied as if this should work but it's not, so if it's a bug or not.
this setting
but it's better to use @<username>
I do have it on but yet it only gives me the emotes, however yeah I guess it's better to use the @
Hi, I got banned on the site for adding emoji, was I wrong, how do I get unblocked?
I realized the mistake, honestly 
can u delete https://7tv.app/users/6511939b714d1753923950b6
at Marc 
yesterday i subed and linked discord, still no role
discord bot for sub role is down atm
but dont worry, you arent missing much for the role here
it's mostly cosmetic
oh, okay ty
gave it to you, so you have it now
but can you link me your acc, so i can check youre subscribed 
eventually
hey
passed on 
I cannot renew my subscription pls help
Shoot me a dm with your username and I'll help you
DM me your username and a more detailed description of the problem
I also have the same Problem
Are there ongoing problems ? the website says "subscribe" and same does the twitch chat 
i cant sign in
{"status_code":500,"status":"Internal Server Error","error":"Internal Server Error","error_code":70500} hm
how i can fix it
wdym
i can't access my stuff
interesting
update : i can access my paints and badges so it must be a visual bug
troy is actively working on the backend atm so i assume it might be related
troy is aware

hello, I have a problem, my paint and the subscriber banner are not showing up, maybe someone can help, the problem is that it only shows up for me but the streamer or chatters don't see it, everything was fine before, then suddenly something happened
@feral void
Is this just on the streamer's stream?
it's possible that they don't have 7tv enabled
i see emotes so idk
plus they probably do not have chatis which has paints shown on stream
whats the channel name?
no, normally I saw it an hour ago so it's on
whats the twitch channel?
Amar8ygg
yeah they dont have the overlay
^
soo streamer see it yes?
the streamer should see it
if they have 7TV enabled, then yeah
but how is it possible that I saw it in the chat moments ago?
no clue tbh
ive double checked everywhere to see if they had it and they didnt
they could be using giambaJ's overlay but not chatis
ok ok i see it someone else with subscribe sent emote but on streamer chat i doesnt see any paint
thanks for help
Yea something isnt working right ive lost my personal emotes and it says I need to sub
The sub page issue is currently being looked at
As for your personal emote set, what is your username?
inked_1600
Wait it fixed itself

I'll update in here once the sub page has been fixed


possibly related, experiencing emote sets just disappearing on the website, trying to remove emotes from the use emote menu and its like a 50/50 chance they show up if it loads, also getting signed out randomly
is the site out?, it keeps logging me off and saying im not sub while i am
should be fixed now i think
yep thanks! 
my 7tv isnt working with twitch at all
can't access either 
i restarted my pc, reinstalled 7tv, logged out and back in, and still nothing💔
click it in browsers extensions
looks like this for me but click that button if you haven't
mine looks like that too, but didnt change anything
browser?
chrome
is the website legit on fire for anyone else too?
logging out, can't load pages, can't search, can't see channel emotes on twitch etc
hopefully it'll be fixed soon
yo i have 7tv bttv and ffz but i cant see any emotes
i use opera gx and i have uninstalled and installed many times over and over but it still doesnt work
Is there a way to recover paints? Somehow I managed to mess up one I wanted to change to 
7tv keeps logging me out and when searching for emotes it just buffers 
guessing the issues from the news channel still ongoing? i just noticed my 7tv nuke itself
Yeah like others 7tv just isn't working for me, on both Chatterino and on Firefox
And the website is extremely laggy/not working

for example here's what chatterino looks like, most messages don't load
@runic bay
the UI is bugged, its function is the same as Right click 7tv extension -> Options. More info in the flowchart here: #help-old message (Left path)
Ye I know was trying to tell them, they tried it and it didn't have any help in fixing their issue
The UI isn't the issue, their extension isn't working, the other part not even worth talking about as it didn't fix anything
yeah, the last dev left, leaving behind alot of bugs, new devs are rewriting stuffs, should be fixed 
I can no longer log in to the site, please fix the error
^
🔥
🔥
Hi, how can I get back access to uploading emoticons?
hi support i made a 7tv account under my kick and a different one under my twitch
i think i need one to be deleted for it to work
because whenever i click sign in on 7tv all it does it open my kick channel and redirect me to the sign in again
ping marc 
anyone knows whats wrong here? I have to disable 7tv because twitch wont load otherwise
Hi, I added an emote with an alias to the channel, after some time I deleted it, but I can still use this emote in Twitch Chat using the alias. Has anyone had such a problem and know how to solve it?
can you send me your acc. and the name of the emote
Sure, it's DzuniorJR streamer account (i'm a moderator od Twitch and 7TV). I'm talking about the Puhh (aka: !tfu) and Blubbershug (aka !hug) emote. I received a message that the emotes have been removed, but when I enter the alias they still work
u should refresh your browser
yeah they doesnt work for me
So they could have been saved in the browser cache? Many people reported this to me yesterday, so I thought something was wrong
I understand, thank you for your help, I think that if I delete it today, it should be ok to stream tomorrow 🙂
📈
I have one more question, we have the same named commands (!tfu) in StreamElements and 7TV emotes. StreamElements recently stopped responding to these commands, could this be some name conflict between 7TV and StreamElements? Or is there a bug in StreamElements?
i believe its a StreamElements bug
anyone know why enabling emotes sometimes just decides to not work every few weeks
and the emotes site sometimes stops letting me search emotes for seemingly no reason at all
ive been trying to enable some emotes for 2 days and 7tv is just deciding to
instead of do anything
ok nvm it just took ten minutes to enable the emotes idk why
but i keep having issues pretty frequently trying to work with the emote page/enabling emotes outside of this case

hi! could someone help me to change my 7tv name? i changed my twitch name 2 weeks ago and it still hasn't changed lol, my name on twitch is AiexisNegrito and on 7tv is Aiexisct

click this
and log back in
Despite having purchased a subscription that should grant me access to 1000 emotes slots, it appears that I am still limited to the default 600 slots. This limitation is typically applicable to users without a subscription.
Could you please investigate why my account does not reflect the expected 1000 slots and provide guidance on resolving this issue? Your prompt assistance is highly appreciated, as this limitation is significantly affecting my user experience.
Thank you in advance for your support.
chatgpt moment 


We don't offer extra slots for subscribers. At the moment, newer users can only have up to 600 emote slots. This may change in the future

Did you happen to see someone say that subscribers got more slots?
That has never been the case
If someone said that, they're spreading a little misinformation
a little trolling
Please inform me of their whereabouts so I may smite their house
Any updates on getting missing badges?
It's actively being fixed, will update here once it is
epic ty 
did u get any answers on this? started to bother me aswell
any support here
just tell us your problem, anyone could help will help 
I have two separate accounts: one for Kick and one for Twitch. I think I need one account deleted so I can properly sign in through Kick using 7TV.
you should link the account you want to delete then ping Kathy
I have both linked but they're not on the same account
no, i mean write your 7tv account link so she can delete it. what's your 7tv account name?
Jukz?
My internet was turned off for some reason sorry, I want the account with the kick deleted the username is
jukz_6272
I don't think i can get a link because I can't sign in but i'll try
yes that one
@feral void 
kathy is sleeping can we just @ any moderator?
not sure, i've only seen kathy dealing with account issues recently
Oh kk
Hey im having a problem where some of the emotes in chat are just purely white, not sure whats causing it but please help :)
first time i see this problem, can only think of some dark mode extension causing it 
not sure what could be causing its exept for opera gx doing something, i did try light mode and auto mode, nothing changed
i dont use opera so i cant help much, have u tried turning off all the extensions except 7tv and see if the problem is gone?
i will try
if its gone, try turning on half of the extensions to find the culprit

i wonder what could be doing it though
can u take a screenshot of that bug? i wanna see it 

this one if from chrome
i just installed opera (with 7tv,ffz,bttv) to test it but cant reproduce 
should i reinstalled 7tv do you think?
i think its just opera bug, alot of people complaining about visual bugs on opera
try this, create a new profile
tl;dr: close opera, press Windows + R, type explorer "%AppData%\Opera Software", rename the folder to Opera Stable old, reopen opera
u can also try to reinstall 7tv extension or use the 7tv nightly build https://chromewebstore.google.com/detail/7tv-nightly/fphegifdehlodcepfkgofelcenelpedj
kk
alright so new profile did not work and also the nightly has not, let me try win+r
unlucky

who here can delete my account
@sullen hinge, I need help with my 7tv account, my Twitch linked normally, but Kick account keep creating different and separate 7tv accounts, each time with different numbers of my username: https://7tv.app/users/65b615638e0d3dfadc6236d7
hello, i'd like to inquire again about an irritating bug that has been present for a very long time already.
Basically when you hover over a sub emote, it becomes larger.

any fix for this?
clicking on extention doesn't open it only like bugged 2 cm as shown above
known bug
reported 1437 times already 
maybe it should be added to #faq but I know that still wouldn't stop people from not checking pinned messages 
surely people will check #faq even if it's there 
personally, i usually find #knownbug channel when i first join other discord servers
channel usage stats are disabled at the moment
o ok its been a while then
yea, several weeks. But once the devs have refactored the current code they'll hopefully come back 
💪👍
I'm using SE.Live OBS and I can't seem to get my chat to load up the 7tv extension on the docked chat viewing. Can anyone help?
It works fine on my browser extension
when will these 7tv issues be fixed
very soon
soon™️

Hey, am I the only one that has the Thread Reply Bug? Everytime i want to reply to someone that already replied to a message, it picks up the first message of the Thread

stream elements uses bttv in their obs chat, so to see 7tv emotes you have to click on the settings icon at the bottom of the chat box, scroll all the way down to BetterTTV settings and in there you can activate 7TV emotes
hi, no, that's happening for everyone at the moment. But as far as I know it's a known bug
Okey thx
I had that activated but I still can't see the emotes or see the list of my emotes.
hmm, ok, strange. The emotes themselves should be visible like that. For them to be listed in the emote menu you also should enable the extended emote menu and replace twitchs native emote menu with it
I don't think you can change the plugin for the stream elements integrated chat, or can you?
Oh this worked! Thanks!!!
You can enable both of them
oh, you mean in the settings. Yeah, true. I thought you meant like using the ffz plugin itself inside stream elements
@worthy arch since you're here, do you know if the problem @bold sinew is describing here is a known bug? #help-old message
I can confirm the problem myself as well 
yea, I think it came with the chat rewrite
please fix it please please
i am going crazy trying to maneuver my mouse around sub emotes in chat AAAAAA 
Has been passed on 
Unrelated but I'd scrap SE.Live imo
It spams up the crash logs so if you ever need troubleshooting help it becomes a complete nightmare, fucks with how OBS browser sources work since it downgrades it to a different version, and everything it offers (to my knowledge) you can just add as a custom dock 
my paints are not showing up in chatterino 7
i see yours working 

on twitch?

yea i dont think animated avatar works on twitch rn
can any mods delete my account its https://7tv.app/users/65b397406c58556bb3b1a396
Hello, was here +-six months ago with a question, said to wait until the slots themselves will appear, but they have not appeared, what to do now to get 1000 slots?

I have a problem that the global emotes are shown in obs but my channel emotes are not anyone know what the problem is ?
there must be 1,000 free slots, right? It's easier to create a new account with 1000 slots than wait a year+ for the fix 
well the new accounts dont get 1000 slots
in that case then we should wish you good luck in solving this problem and improving 7tv 
they're on it
8tv releases soon
hi didn't get this months paints added to my account 
@worthy arch when will we know if 7TV will be at the Twitch Con
no confirmation eta currently
what/how are the chances
50% 
i saw the NNYS 2023 design paint
looks pretty cool
I have a problem with displaying the badge and paints. I see badges and paints of other users, but when I try to use it for myself, nothing happens. I changed 3 browsers, tried to reinstall the extension, nothing helped. Or do I need a subscription for everything to work?
you have to be subscribed
Is there any available update on everyone getting 1k emote slots? I still only have 600 
ello, a streamer wants to make me an editor on her channel but she doesn't really know how to proceed. Any help for us ?
the streamer needs to go to 7TV's website, https://7tv.app/, and click sign in at the top right. after they've signed in, they need to open their profile by clicking their username at the top right of the site and on the left hand side there is a button that says add editor. they'll type in your username to give you privileges

I just subscribed but didn't receive a subscription. Or is it normal for this to take a little longer?
i'm added as an editor now but i don't see how to actually add emotes to streamers emote set 
you can right-click an emote on the emotes page and click use emote to add it to an emote set
anyone know why 7tv keeps randomly renaming emotes to other emotes that are enabled?
this should come up and you select which sets you want to add it to. your streamer's emote set should show up on the list if they added you as an editor
i can only add emotes to my own set 
make sure the streamer has given you at least these two permissions when they added you
if so, try hard refreshing the page by using Ctrl + F5 to see if their emote set appears in your list
it works now ! I just signed out and back in !

Does anyone know how to make the emote not replace the text? I type "que" and an emote called "que" appears
if that's how the emote is called you have 2 options
you either check on the 7tv website who has editor rights for that channel and ask nicely if they can rename the emote to something less common, like capitalizing the word for instance
or you disable 7tv emotes altogether in your FFZ and/or 7tv add-on
ty
https://twitter.com/SirStendec/status/1750250361749729303 @crimson inlet if you use ffz addon
Question: Can you have have 1000 emote slots of the rip? Or is there a certain thing you have to do? (requirment)
you can set the capacity when editing the emote set on your profile. no requirement i think
Does it make difference if im an editor who made the 1st set of emotes? Since streamer just added 7TV and i can only set it up to 600
if he makes a set can he set it up to 1000?
newer 7TV users currently only get 600 emote slots
Theres a time period to wait? Or they can sub and get 1000 instantly?
subbing wont increase it, it's up to the devs/admins to decide to increase it
Its a bug and wont be fixed because the website is being rewritten from scratch
Not technically a bug, but it probably won’t be changed before the website is fixed regardless
(Not technically a bug)
Anatole never changed the website to say 1000
it still says 600

I'm not sure he actually wanted to give everyone 1000
Hello, can anyone help me with making a twitch command show up as a 7tv emote. When uploading using ! at the start of the name says Error: Invalid Request: Bad Emote Name (400 )
i think you need to upload it as <emote_name> first, then set custom name with the !<emote_name>
Thank you very much! I actually just figured it out and came back to remove my comment. Thanks so much though! 
hi, I want to create an emote and when I click "submit" it tells me this. does anyone know why this happens?
the format is alright
more info: #help-old message
thanks, I'll try
I’ve been adding emotes but no matter how much I reload the chat they won’t appear
paints and badges vanished for everyone 
can any mods delete my account its https://7tv.app/users/65b397406c58556bb3b1a396
do you have an origin set added? happened to me too whenever I renamed an emote #help-old message
a fix is just giving the emote the alias before you add it to the set instead of after.
right click the emote > use emote > type the alias into the 'custom name' text box > click the set u want it in
if it's already in the set and u wanna rename it, remove it then do this ^
Has there been a update in the past few days? My streams keep freezing for ~4 seconds every once in a while. I disabled 7tv addon and problem is gone
Is big problem for me, because at some point audio is out of sync
My 7tv has randomly stopped working, any ideas why? Platform I stream on is twitch, i thought it was just generally a 7TV problem for the last 3 weeks, but nothing has changed. I haven't altered anything for this to randomly happen. I've un-installed and re-installed all 3rd party extensions (BTTV/Frankerface/7TV) and still nothing.
No emotes show up in my chat anymore, tabbing half an emotes name doesn't auto complete anymore and manually typing the text and pressing enter just shows text not an emote. It's as if it doesnt exist anymore?
My name paint and 7tv badge randomly disappear and reappear as I'm chatting on twitch, wonder if everyone is experiencing that or if it's a browser issue on my end.
u or someone accidently disabled the emote set i think, try this in your 7tv.app profile
Seem youre right. Thank you, always the most obvious things I seem to overlook
yea, that's a common issue everyone is struggling with I think. Also it seems to occur more often, when you open multiple tabs of twitch streams. But it's a known bug as far as I know
Gotcha, thanks @minor sandal
Hey there, what's up with 7tv on kick, when a lot of people start spamming the stream freezes, i have to refresh every time that happens, i'm on firefox
my paint doesnt show up on chatterino 7
Where i can Download 7TV for Firefox?
7tv.app
just open https://7tv.app/ in firefox and click on the stable release. You will probably get a pop up in which you have to allow the page to install the add on

February 1 will the new colors come out all at once?
most likely
Can one of the mods reevaluate this emote for personal usage? No clue why it was rejected in the first place
https://7tv.app/emotes/6362e8534dee2f47fafaaf68
Also this emote is bugged for me. The emote page says it was approved for personal use but when I try to use it it says "Pending Person Use Review"
https://7tv.app/emotes/6399afd60c03b94698f08755
i don't have a personal emotes set, can someone help? https://7tv.app/users/62eaaaa60bd1890b74adbba6
Prob. Because of the cigar 
ig it doesnt matter
Hey, this emote seems to be bugged since it is returning it's in 0 channels while it's in multiple
https://7tv.app/emotes/65b894e36c5a95083e64388b
Hello! I need help from a mod. I can see what channels has added my Emotes. It says (66) channels but i cant see the list under it liek i could before.
Hey there, just curious if I can there's anywhere I can see the reason my emote was rejected for personal use. It is used in over 50 channels but it was denied. Just wondering if I can see why so I can try and fix it. Thanks!
link the emote
drug related emotes are not allowed
Ahh gotcha that's understandable thank you for fillin me in o7
waiting new paints
waiting!

:waiting:
how do i get personal emotes set back? https://7tv.app/users/62eaaaa60bd1890b74adbba6
not possible atm
ive never even had access to it since i subbed

Hi, any mods who could help me out with removing myself as an editor from a channel?
Hey 7tv is breaking the chat. When I have the extension enabled, It won't show chat. But when I disable it, the chat works like normal.
tray2daworm is no longer AFK: (no message) (1d, 21h ago)
I need some help. I had a Kick and Twitch emote set for my account. I changed my Twitch username and now it's messed up. It won't let me access both of the emote sets now. I have to do weird sign in things to get access to one or the other, but not both. For some reason it sees it as 2 whole different accoutns and not the same account with both sets? Is there a way for someone to delete all of my userdata/7TV account so I can completely start again from scratch and redo my sets?
Send me the channels
The 7tv website is being rewritten from the ground up for the better
Whether the 1000 slots feature will stay is unknown, but there will be a feature to track emote usage in your channel so you can remove those that aren't used often
And 600 slots is more than enough, you dont need 1000 slots
but....but but
others have 1k slots
i must have 1k slots too

i mean admins can manually give 1k slots to people but doing 1 by 1 is alot of work, better just wait for the new site to auto do it 
any admin can help on this issue? 
don't take my pixel surplus 
is there any way to make people use a new version of an emote without removing everyone from the old emote?
For example: I created an emote, people subscribed to said emote, I then updated the artstyle of the emote and would like to update it for everyone without having to create a brand new emote?
i dont know if it changes for everyone but you can try uploading a new version of the emote
just click the blue button
my chat keeps disconnecting every like 5mins, anyone knows how fix
no this doesn’t work
the question was about new versions anyway
yesssssssss new paints!!

new paints ?? where 
anyone else having trouble choosing the new paints? i cant choose one 
you don’t get to choose, it chooses you.
i can't choose one cause i cant see any new paints 
they havent been assigned yet
anyone elses 7tv stopped working? deleted bttv and readded 7tv like 3 times and still isnt working and every time i try to open the panel from extensions its just a small slip so i cant see options. using opera gx
yeah mine is also having some issues showing paint and badge
api is probs buggin
any fixes?????
Juice Box is almost the same color scheme as these things
I saw someone with new paint so are new paints being given away? or is it again only for users who renew subs?
New paints are given each month to active subs
last month current subs had to wait longer and now I also don't have new paints but I already saw someone with rose paint so I'm asking if we need to wait longer again as a current subs?
this new way of giving paints is weird
there is nothing new about it
assigning paints to all users is just more complex
and takes longer
It was delayed last month due to holidays and the transition period
so when do we get the paints
today/tomorrow

Hello, its been weeks that my paint keeps glitching in and out and now its not showing at all, can you please hlep me fix? https://7tv.app/users/63c1d9a898723adbfb96176e
please 
check again
thanks a lot issue solved im an idiot
Can anyone tell me what can I do if I wanted to update my payment method while having the active sub, it charged me full cost of 3.99 and nothing happened?
They're still being distributed, might take a bit of time
Did you update your payment method in the store page? https://7tv.app/store
Yeah, right here
Hello! I downloaded 7TV and I can't find a way to highlight roles. Is that not possible? I only see options for phrases
There's currently no way to do that with 7TV
You can sorta do it with Chatterino or FFZ though
Yeah I have FFZ installed but I was hoping to have only one plugin installed
It's something I'm sure they'd like to implement at some point, but there are a LOT of other things that need to be done first

Okay I see. One last thing. Is it possible to import my favorites from FrankerFace to 7TV? If not I can do it manually
I think you got to do it manually for favorite
okay. thanks
yeah I don't think there's a way to "import" them
Not without extensive knowledge of how the extensions store that stuff
I missclicked when trying to remove the broken editor 
but the broken editor is still there?
the plugin stopped working me and when i click on the plugin i just get this slither and uninstalling and reinstalling didnt work
That’s why I said I couldn’t do it myself
Happens to me too, just click extensions > 3 dots next to 7tv > options. Should bring you to the page 
i'll give that a ganda thanks
np
ive gone through the settings again but it doesnt seem to affect twitch anymore
how to connect them to each other? (picture 1 kick, picture 2 tw)
I authorized it
When I log in through the Kick, it creates another account.
ask an admin to help you with deleting the alt account
I can log out of the account, but it creates a new account again and again
should I tag admins on the right side?
actually i dont know which admin is in charge of deleting accounts
@earnest schooner
🤜 🔔
Which admin is in charge of that now?
does kick have the 7tv icon to set up? because i cant find it
@robust panther
the 7tv icon should be at the top right next to your channel icon if it is set up properly
But the icon only serves to log you into 7tv.app through kick.
The 7tv settings is in the gear icon under chat
also you pinged the wrong pizza
it showed the only water boiled pizza before press enter
i blame discord for this


i mean i linked it before, i just cant see settings anymore 
i mean your 7tv icon isnt even showing up
check your extension permission on kick
alright so I unlinked my kick account on 7tv.app, went to my kick site to relink it and it showed the icon now
🔧
Pretty sure it wasnt an issue about whether you have your 7tv account linked to your kick account
I guess a refresh fixed it
nah its gone again, so i guess its there just to sign in then disappear
It will stay even after you've signed in as shown in my pic
wait, i have to click the 7tv extension for it to show up 
kick.com faded out
alright, learned something new
Go through the onboarding process again
2 hopefully easyish questions... 1, how come some of the emotes i created show up as unlisted? does it apply for all newly made emotes? or is it due to the nature of the content? and 2, is there a way to see what channels are using emotes ive created? it just says the number of channels theyre in
-
every newly uploaded emotes are unlisted, and has to be manually approved before it can be used publicly. You can still enable the emotes in your own channel, or link it to channels you want it to be enabled in
-
It used to show which channels enabled the emotes. But due to some backend change, that feature is disabled as it was causing issues
ty this answers my questions for the most part. but i do have some older emotes that i created that have remained unlisted
perhaps they were unapproved 
link them here or in #emote-creations and ask for approval
No dont

Your mleepy was just upload not too long ago so i guess that one will have to wait a bit
But your DrakeWide variants are probably just simply denied because not even the original DrakeWide are approved for listing

LOL gotcha, thats what i figured
(variants, y'know)
Subs have higher priority for getting emotes approved
If you post the emote in #emote-creations it probably wont get approved any faster







opera visual bugs

ohh he meant on twitch


