#help-old

1 messages · Page 69 of 1

honest sable
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is 7tv on the firefox addons website?

vapid quiver
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no, you will need to grab it from the 7tv website

high hornet
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@feral void

honest sable
#

i know this is a weird request but would someone dm me the 7tv firefox extension file so I can manually install it, I'm unable to download it from the 7tv website

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nevermind! it worked now for some reason, I repeatedly was unable to connect to the download server, no idea why

verbal saddle
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GUYS HOOOOW

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How can I upload normally already, I have converted to all extensions, and it does not work, but that time it worked

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@dusk loom

lavish shard
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do you mind send the image file here for a check

verbal saddle
verbal saddle
#

@lavish shard he helped, thanks!

vague estuary
#

Why do my "favorite" emotes not carry over to other channels? I have to set favorites inside each channel, rather than having them carry everywhere? Anyone experienced this before and have a potential fix? Thanks!

vague estuary
vapid quiver
#

one channel may not have the same emotes as another channel

vague estuary
proven kindle
#

Is 7tv still experiencing issues or have I fucked up my 7tv on kick somehow

lavish shard
#

can you tell me what's the exact issue?

rose forge
#

how can i see the exact time when my sub ends?

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is there a way to see it in console or something on my browser

lavish shard
calm tapir
slate spindle
#

What is the media chat for?

rugged dust
#

media

tame mural
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Hi everyone, I wanted to ask if you can use 7tv enoteca and Stickers also on Smartphone ? Thanks

minor sandal
#

just can't name them here because you still get timed out for it DOCING

rocky cloak
tulip solstice
#

chat⁠sen

sly radish
long ore
#

@feral void Hello , shall you please help mi with problem up a few string ? Many thasnk

feral void
dusk loom
#

fixed

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badge distribution is broken rn i think? We'll look into it soon

finite dirge
finite dirge
#

Oh I also don't think I recieved my free 3 month sub from Anatole before they stepped down because my paints were bugged for a month #help-old message since I charge yearly and got charged on my sub anniversary

minor sandal
iron geyser
#

Hello, i have a problem with adding my custom emote on 7tv, 2 days ago i could add my emotes but yesterday i can't and today too.. Can i get some help with this issue?

lusty tangle
#

Are badges not being given out?

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2.26 years

lusty tangle
#

If only I scrolled 1 cm DENTGE

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Thanks

fossil tulip
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chаtsen

strong hull
#

How do I make a post highlighted in its entirety and not on the sides?

sly radish
#

eShrug i have ffz and 7tv on chrome

lavish shard
#

It's a problem with redeems i think
Anyways everything is getting a rewrite so i dont think that will be fixed

hard tulip
snow portal
umbral flume
#

so weird that the first one would even get made anyways LULE

snow portal
#

yep

umbral flume
#

"this has been closed due to the emotes being completely different, such as it looks like sun-dried dogshit" OMEGALUL

snow portal
hard tulip
snow portal
hard tulip
umbral flume
#

I'm saying that it's weird that someone would reupload an objectively worse version lol

hard tulip
#

Ah, my bad, I understood something else

umbral flume
#

no no you're okay dankHug

hard tulip
rain oriole
#

nearly 2 Months how long is the personal emote que now?! >.>

quiet prism
#

Can you give me link to emotes you have requested?

left saddle
#

Does the subscriber badge on here update automatically with the discord connection?

swift vortex
south harbor
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heya i need help any admin on?

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@admin

swift vortex
south harbor
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in here?

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Ok so.... I logged into my waife's 7tv but it wouldnt let me, cos its still using my own twitch's handle

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after a few log on/log off and disconnecting permissions etc on twitch

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now my wife's 7tv is tied to my own LOL

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and my own becomes empty

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all emote slots, all verified status, all editors, EVERYTHING got swapped

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i think i corrupted the system LOL

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date joined, account created date is swapped

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literally everything from my own acct is swapped with her new account

quiet prism
south harbor
#

^^ this one is my wife's

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^^^ this is mine

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u noticed even profile info/date joined/emote sets are all swapped LOL

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same for verified status etc

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same for editor list

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i think i screwed up the system O_O;;;

quiet prism
#

Well that's a first one LULE

So you logged off your main 7tv account and tried joining your wife's account?
Did you also switched twitch login before that?

quiet prism
south harbor
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i switched

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i even disconnected from twitch

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and it ask for login

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even OTPs thats my wife's account

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her cell phone

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then after i log in

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ITS STILL MY MAIN LOLLLLLLLLLLLL

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then i unlock everything clear caches

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then it finally logged me out

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and logged her in

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BUT

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profiles emotes editors permissions

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still retains as my main LOL

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then i go back to my PC

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log into my main

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everything is lost

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and its her emote sets etc LOL

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basically tldr

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we swapped accounts

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in the system

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incognito mode is the same

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when i log in to hers

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its still all my main's info emotes

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its seems iots perma swapped (for now anyway) idk if the system will sync itself

quiet prism
#

Can I DM you?

south harbor
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but for now its 100% swapped

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yea sure

quiet prism
quiet prism
rain oriole
#

ty ♥ yea the last one should be "funny" but you never know where it came from 😄

potent kiln
#

still havent gotten the raffle reward

mossy cradle
#

me neither

worthy arch
#

Do you mean the paint or the sub

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Cause the subs have been given out already

feral void
feral void
potent kiln
mossy cradle
feral void
mossy cradle
feral void
#

Should be there now

potent kiln
tulip solstice
#

Big fan

potent kiln
proven notch
#

hello I am trying to add a gif emoticon on 7tv and it immediately pops up, why is that ? "This emote is no longer available"

proven notch
#

all limits are ok

worn compass
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hello, i have a quick question.....im moderating 5-6 7tv channels on twitch, but some streams are missing in the "add emote" box, anybody know why?

uncut dawn
#

@snow portal whats the chat box that has the homies badge and shit i forget the link

uncut dawn
#

also @snow portal whats the recomended size for a chat box on obs

snow portal
uncut dawn
#

ok ty

mellow ether
#

Anyone have an idea why the 7tv emoted will not show/load ? any help plz

mellow ether
verbal saddle
#

refresh the page

granite arch
#

Is there a way to remove the ability for other viewers to view the 7tv "mod log" in stream? The purpose being while in a stream a viewer tried to dox the streamer. The stream mods deleted the comments, but for any with 7tv using the "mod log" could still see the message. This seems like a major oversight to privacy.

tulip solstice
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You can't delete information that has already been sent to all the viewers. All twitch emote extensions have an option to simply ignore the request to hide messages that get "deleted."

sly radish
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I think you can report those to twitch, so the doxxers can get their accounts banned and the messages get deleted.

lavish shard
rocky cloak
worn compass
tulip solstice
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I like it

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Security through obscurity is not a good practice

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Bad actors can still get the information if they want it

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It’s kinda worrying how many mods don’t realize that “deleting” a message doesn’t wipe it from the face of planet.

heavy furnace
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is the bttv migration api down or its a BTTV error

minor sandal
heavy furnace
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naurrr

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unfortunate

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thx tho

civic crow
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i got 7tv on opera and it worket 2h and now is broken and nothing works

civic crow
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@rocky cloak not working

rocky cloak
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buh i mean you can try the flowchart but could be that opera just dont work atm #help-old message

civic crow
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idk it worked strait for 2h and in the next moment its gone

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7tv is working but all icon and the emots ar gone

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in chat

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do i need to subscribe?

minor sandal
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@civic crow just try refreshing the browser tab a few times, sometimes emotes/ the extension just don't work properly. Also if you have multiple twitch tabs open, try closing all but one

civic crow
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nah i try it 100 times and nothing works

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1 tab / refreshing ( not working) @minor sandal

minor sandal
civic crow
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nope

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im in the general chat if you wanna see it

rocky cloak
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ig opera just doesnt work properly atm

civic crow
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atm ? maby it works randomly in maby 1 h

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?

rocky cloak
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eeeh you can try it but i dont think so, guess it doesnt work till a dev fix it

civic crow
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microsoft edge works

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its opera

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okay dev pls fix it

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thanks for your help guy 🙂

#

s

rocky cloak
robust pecan
#

is that like normal? OMEGALUL

sick cloak
#

visual bug

tulip solstice
#

Badges can be delayed by up to a month, I believe

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HOWEVER

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If you think about it...

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You get the 1 month badge as soon as you subscribe

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so you're really getting it at 0 months

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so even if it's delayed by a whole month, the time is still kinda accurate. lol

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and you'd get the 2 month badge anywhere between 1 month and 2 months

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so TECHNICALLY you're getting the badges up to a month EARLY

robust pecan
#

i understood half of this at max but Okay

untold flint
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still waiting to aprove personal emotes :sleep:

mossy cradle
#

the queue is backed up by about 4 months right now

vapid quiver
tulip solstice
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4 months and 19 days at the current rate

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(I am making up disinformation)

steel dew
#

Is the "Update payment method" button not working for just me or anyone else? Trying to fix my sub. I think a payment bounced and now it's just broke.

steel dew
#

Well, I got it working lol.

gleaming ledge
#

Does anyone else have problems adding emotes that are not yet approved as an editor?
I used to be able to do that before, was good for quick uploads and make jokes of what was currently happening on stream but now when I click to add those emotes it says it adds them but they can't be used Hmmge

lavish shard
#

are you trying to add them into a persoanal emote set?

gleaming ledge
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Nope, normal set of a streamer

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I am talking about these kind of emotes

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As you can see it says it is added but is doesn't show in chat

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And I tested it in 2 channels, mine and a streamer's channel I am editor for

lavish shard
#

are you using the official 7tv extension? or sth else?

gleaming ledge
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FFZ with plug-in

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I think other people also didn't see it on stream today but let me check with 7TV's extension

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Ok, it is FFZ's problem pettheDerp

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My bad lol

lavish shard
#

hmm i see
troll ping TomFoolery

gleaming ledge
#

Thanks for the help okayge

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oh wtf

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It is a new option in the plug-in

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Or if it is not new it turned off on its own for me

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Good now thumb

lavish shard
#

ohh there's that setting
didnt used much 7tv addon so i didnt know
but i think it existed for a while now, not new

gleaming ledge
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Yeah I think I saw it before but maybe last update turned it off, I wasn't the only one having this issue today Hmmge

worthy arch
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Yep

onyx summit
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hallo

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i need help

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why i have only 600?

vestal topaz
#

Hello i jut have 1 question! How do i add 7tv to my twitch channel! And how do i fix so my mods can add emotes

rocky cloak
#

You can find everything on youre profile page

sonic turret
rocky cloak
onyx summit
lavish shard
#

there's still a chance that you might be able to get the 1000 slots one day
the scuffed code by the previous coder will get reworked on

flat estuary
minor sandal
lavish shard
errant inlet
#

can you assign an emote set to another channel you manage? say you've made x on your own channel and want to put it on another, it seems to imply there's the option but I'm too Pepega to figure it out

lavish shard
tidal mauve
#

it does not show the insertion of clips in the chat window, help

sly radish
tidal mauve
sly radish
#

mhm yeah its gone for me too

sly radish
crude ledge
#

sorry guys I'm being really stupid. But I can't figure out why 7tv doesn't work for me on non-twitch websites but the chat is embedded. Any suggestions? Or maybe this isn't possible?

urban flame
#

is there a way to add 7tv emotes to discord??

small gull
#

how do you share an emote list with another channel?

mossy cradle
#

you can use the origins feature and share emote sets that way

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you need editor rights in both channels though

fluid plover
#

Classic feature that was never made classic

vapid quiver
#

I always thought origins was supposed to mean that you could "use this version of an alias" when activated. so for example holiday themed emotes

small gull
#

that was my interpretation of origins

mossy cradle
#

you can use it to share sets as well

if channel A has an emote set 'Default'
and you want to share it with someone else
then you can create a blank set in channel B and set its origin to the 'Default' set of channel A to duplicate it

gusty rover
#

Hey any reason why I cannot see when a emote has been added to the channel?

lavish shard
cunning barn
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Hi

vapid quiver
#

hi

fluid plover
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hi

bitter willow
#

hihihalo

small gull
runic bay
#

figured its been asked in here, but is everyone not able to delete their comments in a stream you mod in?

vapid quiver
#

whatever you type on twitch is never truly deleted

sly radish
mossy cradle
upbeat kayak
#

how do i change my 7tv username from dogshit discord tag

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i changed twitch to my first connection like 2 months ago and its still stuck

worthy arch
#

whats your twitch username

dusk loom
# south harbor i think i screwed up the system O_O;;;

There's no system screw up here, you disconnected your twitch, then linked your wife's to your account. This is user error. I can switch them back if you want, but it seems you already re-enabled all your emotes on the new account?

south harbor
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yea switch back if u can

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cos my acct has 1000 slots haha

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idk how to "switrch back"

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so need ur help ^^

pulsar yew
#

trying to buy 7tv sub but this error ist showing

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fixed it

glossy geyser
#

On Chatterino7 the username paints will randomly disappear and reappear and sometimes my entire name disappears for a few seconds. It's been this way for months so was curious if it's known

worthy arch
#

yes

patent locust
#

Hello, i posted an issue with my 7tv account in the bugs and issues section. I have not received my 3 months badge and any subsequent badges.

mossy cradle
#

disappearing username paints occur in the Frosty app as well

just as a FYI, it's probably known already

worthy arch
#

ayyybuHUH frosty has paints?

hybrid marsh
somber oracle
mossy cradle
feral void
cyan dagger
#

After installing the 7tv extension, thumbnails and clip names disappear from the chat. All that remains is the link. After turning off 7tv, the thumbnails and names of the clips are visible. How to fix it ? There is no such function in the settings.

patent locust
north oasis
#

how soon will I get a badge for 2 months

lime spoke
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very soon

gusty rover
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How to fix it? For a month now I can’t figure out what to do to make everything work as before.

lavish shard
hybrid marsh
snow portal
supple willow
#

anyone know why i cant see the 7tv drop down properly, im trying to enable on kick but cant

sly radish
#

click that white pill

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check pinned messages

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water boiled pizza 🍕

swift vortex
patent locust
wanton jetty
#

Hey liveolHi

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how to get the beta tester paint? 😄

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is it still possible?

tulip solstice
junior ravineBOT
#

ansonx10 finished their beauty sleep: 🛏💤 (9h, 15m ago)

wanton jetty
supple quest
#

7tv emotes not showing in streamelements

minor sandal
rich sphinx
#

Twitch username change is not changing 7tv username?

tulip solstice
supple quest
rich sphinx
tulip solstice
supple quest
minor sandal
# supple quest I activated the settings but still doesnt work

Oh you mean in the chatbox overlay. I think it depends on there on which overlay you are using. Are you using the default streamelements chatbox? Because it normally should be able to at least display emotes (not badges and namepaints though I think).

supple quest
#

And i have the crhistmas emotes ¿?

supple quest
rose forge
supple quest
supple quest
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I added yesterday

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And i dont know why are christmas emote

minor sandal
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I guess it must have to do with some caching on streamelements side

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I guess best solution would probably actually be to use a different chat overlay, like @rich sphinx recommended, like ChatIS or jChat

ashen cliff
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hey, i added some 7tv emotes to my channel, in the browser on the twitch site i can post them just fine in my chat, however they dont show up in the chat interface on streamlabs

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can someone help out?

minor sandal
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@ashen cliff do you mean in the chat of streamlabs itself or in the streamoverlay on stream?

ashen cliff
#

ah i got them now

neon stream
#

why does 7tv break when you have multiple streams open? CRYIN

wheat tree
#

Hello, does anyone know why I can't proceed with the purchase? I try to click on these empty fields but I can't, which means I can't finalize my transaction

upbeat kayak
wary crater
#

I need to update my payment method. But the link doesn't work. Is this even possible?

feral void
wary crater
wheat tree
wary crater
feral void
wary crater
feral void
wary crater
feral void
# wary crater Yes

You may need to wait for your current subscription to end before changing your payment method

feral void
#

The reason for this is PayPal wasn't connected to Stripe when you first subscribed

wary crater
sand socket
#

Anyone know why this might be happening? Sometimes when I'm looking through the emotes; when i reach a certain page it just repeats the emotes; even all the way up to page 250 lol. I've tried refreshing, I've cleared my cache/cookies lol I didn't see anything in the FAQ about this, but I apologize if it's something that's been asked already..

lavish shard
neon stream
#

uh how come i cant add people as my editor for 7tv? I try searching their name and nothing pops up other than like 5 people...

lavish shard
#

do you mind sharing the 7tv account name?

neon stream
#

mine?

lavish shard
#

the one you are trying to add

sly radish
#

they might havent logged in (created) 7tv account yet, ask them to login eShrug

neon stream
#

@lavish shard Mega_Man_SF

lavish shard
#

what about their twitch account name? the same?

sly radish
violet nexus
#

Starting today activating 7tv in chrome causes chat to self purge every 3 messages. Also no options of 7tv available. Disabling 7tv instantly resolves the issue. Anyone knows what kind of a bug is this?

#

Installing 7tv nightly over stable fixed it for me. Strange tho

sly radish
violet nexus
sly radish
#

unlucky

north oasis
#

where is my nnys badge?

flat estuary
#

Still no one have watched / accepted my emote

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How long is it gona take?

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Already have been waiting for 5 days

olive pewter
#

is there anyway to see emotes on vids/vods on kick.com?

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I can see them in the streams but again not vods on kick.com

quiet prism
flat estuary
quiet prism
flat estuary
#

Its finnish

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Its just ”named” and the turtles name

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Meme

quiet prism
#

Oke

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Approved it Okay

flat estuary
#

And ”nastolan kunta” is place name

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Ty

granite arch
#

Guys pls help, i have this pictures instead of emotes

sly radish
marsh ledge
#

So I'm curious if I should lose my NNYS 2023 badge because I still have paint but not badge and I see people on chat that seem to have it?

feral void
#

I've let the devs know about the NNYS 2023 badge issue

grand topaz
#

I get this error when I press register, do you know why?

swift vortex
feral void
sly radish
#

fixed

rich sphinx
sly radish
ornate shale
#

Previously, when they threw a link to a clip in the Twitch chat, there was a link and below was the name of the clip and the author of the clip, how can I return this sign in the chat with the name and author of the clip?

swift vortex
scarlet basalt
#

Hi there! Anybody knows this emote? Really need it.

P.S Sorry for quality, bad screenshot 😦

scarlet basalt
#

Yes, thank you very much, u re the best bro!

lime spoke
ornate shale
#

Do not quite understand

lime spoke
#

you'll have to wait for a fix sadly enough

ornate shale
patent locust
feral void
plush light
#

hi, my streamer friend want to increase her emote slots to 1000, but maximum is 600, what we can do?

#

Is there anything we can do at all?

north shoal
#

I added some emotes, but they are unlisted.. is there any way to change that?

lavish shard
north shoal
#

thanks!

stark kestrel
#

Everytime i click Sign in i get this error:
{"status_code":400,"status":"Bad Request","error":"Invalid Request: Unsupported Account Provider","error_code":70410}

austere aspen
#

Hello, is there any way for users in chat to re-order how they see the emotes in a channel menu, or to make a sort of 'favorites' section for the emotes they use most often?

stark kestrel
#

i click and then i get this, in on kick btw

#

i want to subscribe but im worried it wont work bc of this

lavish shard
austere aspen
lavish shard
stark kestrel
lavish shard
fluid plover
lavish shard
#

that sign in button serves no purpose iirc

stark kestrel
#

oh ok, i went to my profile on kick and synced with 7tv and now its working

#

gonna sub now, ty @lavish shard

lavish shard
#

+1 PagMan

lavish shard
#

it serves 0 purpose
it should be removed NOW 🌩️

verbal saddle
#

Guys, I want nighbot to notify in chat about the beginning of the stream, and also after the end of the stream.
Example at the beginning - @streamer is online , at the end - @streamer offline

#

is that possible?

worthy arch
#

You can use botbear for that

sly radish
gray walrus
#

Is it possible to "subscribe" to a group from someone else? That is if someone has nearly exactly those emotes I want, I just add his whole group? Or add multiple emotes at once? Didn't find it in the FAQ 😄

north shoal
#

How long does it take for mods to manually approved emotes?

sly radish
gray walrus
#

Mentally preparing to add 360 Emotes AWNAWWWW

sly radish
granite arch
#

Iss there a setting to autocomplete users, eg. if i want to tag the streamer I just write the first letter and then tab? these are my current settings, note that the settings are applied as if this should work but it's not, so if it's a bug or not.

lavish shard
granite arch
worn current
#

Hi, I got banned on the site for adding emoji, was I wrong, how do I get unblocked?
I realized the mistake, honestly PepeHands

pulsar yew
sly radish
#

at Marc HELP

stark kestrel
#

yesterday i subed and linked discord, still no role

lavish shard
#

discord bot for sub role is down atm
but dont worry, you arent missing much for the role here
it's mostly cosmetic

stark kestrel
#

oh, okay ty

rocky cloak
#

buh gave it to you, so you have it now

rocky cloak
granite arch
#

Does the role apply automatically

#

Have done the same but no role applied 💀

worthy arch
#

eventually

sly coral
#

hey

sly coral
#

I cannot renew my subscription pls help

feral void
plucky stirrup
#

@feral void i think iam having the same problem

#

i cant login either

feral void
limpid sleet
#

I also have the same Problem

copper mauve
#

i have a problem

#

nah

clever chasm
#

Are there ongoing problems ? the website says "subscribe" and same does the twitch chat WeirdDude

copper mauve
#

i cant sign in

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{"status_code":500,"status":"Internal Server Error","error":"Internal Server Error","error_code":70500} hm

#

how i can fix it

clever chasm
worthy arch
#

Hmm interesting

copper mauve
#

hmm

#

I still can't sign in Okay

clever chasm
worthy arch
#

troy is actively working on the backend atm so i assume it might be related

feral void
#

troy is aware

clever chasm
feral shuttle
#

hello, I have a problem, my paint and the subscriber banner are not showing up, maybe someone can help, the problem is that it only shows up for me but the streamer or chatters don't see it, everything was fine before, then suddenly something happened

#

@feral void

feral void
feral shuttle
#

yes

#

i see paint but streamer doesnt

feral void
#

it's possible that they don't have 7tv enabled

feral shuttle
#

i see emotes so idk

snow portal
#

plus they probably do not have chatis which has paints shown on stream

#

whats the channel name?

feral shuttle
snow portal
#

whats the twitch channel?

feral shuttle
snow portal
#

yeah they dont have the overlay

feral void
#

^

feral shuttle
#

soo streamer see it yes?

snow portal
#

the streamer should see it

feral void
#

if they have 7TV enabled, then yeah

feral shuttle
#

but how is it possible that I saw it in the chat moments ago?

snow portal
#

no clue tbh

#

ive double checked everywhere to see if they had it and they didnt

#

they could be using giambaJ's overlay but not chatis

feral shuttle
#

ok ok i see it someone else with subscribe sent emote but on streamer chat i doesnt see any paint

#

thanks for help

snow portal
#

yeah they dont have the overlay

#

no problem

quartz sierra
#

Yea something isnt working right ive lost my personal emotes and it says I need to sub

feral void
#

As for your personal emote set, what is your username?

quartz sierra
#

inked_1600

quartz sierra
feral void
#

I'll update in here once the sub page has been fixed

quartz sierra
#

Much love to you guys

#

Love 7tv

feral void
quartz sierra
barren root
#

possibly related, experiencing emote sets just disappearing on the website, trying to remove emotes from the use emote menu and its like a 50/50 chance they show up if it loads, also getting signed out randomly

worthy arch
#

it is known

#

and currently being fixed

feral ruin
#

is the site out?, it keeps logging me off and saying im not sub while i am

feral void
#

should be fixed now i think

feral ruin
#

yep thanks! luvv

runic bay
#

my 7tv isnt working with twitch at allSadge

lusty tangle
#

can't access either Sadege

runic bay
#

i restarted my pc, reinstalled 7tv, logged out and back in, and still nothing💔

lusty tangle
runic bay
#

mines not showing 7tv options at all

lusty tangle
#

click it in browsers extensions

#

looks like this for me but click that button if you haven't

runic bay
#

mine looks like that too, but didnt change anything

lusty tangle
#

browser?

runic bay
#

chrome

sterile kelp
#

is the website legit on fire for anyone else too?

#

logging out, can't load pages, can't search, can't see channel emotes on twitch etc

runic bay
#

hopefully it'll be fixed soon

vague ginkgo
#

yo i have 7tv bttv and ffz but i cant see any emotes

#

i use opera gx and i have uninstalled and installed many times over and over but it still doesnt work

spice bone
#

Is there a way to recover paints? Somehow I managed to mess up one I wanted to change to Deadge

verbal saddle
#

Is there anyone here who uses phantombot ?

#

for twitch

manic osprey
#

7tv keeps logging me out and when searching for emotes it just buffers Apu

coarse lark
#

guessing the issues from the news channel still ongoing? i just noticed my 7tv nuke itself

tough monolith
#

Yeah like others 7tv just isn't working for me, on both Chatterino and on Firefox

#

And the website is extremely laggy/not working

#

for example here's what chatterino looks like, most messages don't load

sly radish
lusty tangle
#

Ye I know was trying to tell them, they tried it and it didn't have any help in fixing their issue

#

The UI isn't the issue, their extension isn't working, the other part not even worth talking about as it didn't fix anything

sly radish
#

yeah, the last dev left, leaving behind alot of bugs, new devs are rewriting stuffs, should be fixed SoonTM

void notch
#

I can no longer log in to the site, please fix the error

slow ore
#

^

sly radish
#

🔥 HELP 🔥

worn current
#

Hi, how can I get back access to uploading emoticons?

neat elm
#

hello admin why my kick still attached to another o7 profile?

#

can you remove IT?

obtuse breach
#

hi support i made a 7tv account under my kick and a different one under my twitch

#

i think i need one to be deleted for it to work

#

because whenever i click sign in on 7tv all it does it open my kick channel and redirect me to the sign in again

rocky cloak
#

ping marc buh

sly radish
#

Copesen marc

#

i think kathy helps with account issues now

slow moth
#

anyone knows whats wrong here? I have to disable 7tv because twitch wont load otherwise

long wave
#

Hi, I added an emote with an alias to the channel, after some time I deleted it, but I can still use this emote in Twitch Chat using the alias. Has anyone had such a problem and know how to solve it?

rocky cloak
#

can you send me your acc. and the name of the emote

long wave
sly radish
#

u should refresh your browser

rocky cloak
#

yeah they doesnt work for me

long wave
#

So they could have been saved in the browser cache? Many people reported this to me yesterday, so I thought something was wrong

sly radish
#

i think its a problem with alias or version of an emote

#

need to refresh to fix it

long wave
#

I understand, thank you for your help, I think that if I delete it today, it should be ok to stream tomorrow 🙂

sly radish
#

peepobusiness 📈

long wave
#

I have one more question, we have the same named commands (!tfu) in StreamElements and 7TV emotes. StreamElements recently stopped responding to these commands, could this be some name conflict between 7TV and StreamElements? Or is there a bug in StreamElements?

rocky cloak
#

i believe its a StreamElements bug

kindred wing
#

anyone know why enabling emotes sometimes just decides to not work every few weeks

#

and the emotes site sometimes stops letting me search emotes for seemingly no reason at all

#

ive been trying to enable some emotes for 2 days and 7tv is just deciding to bejj instead of do anything

#

ok nvm it just took ten minutes to enable the emotes idk why

#

but i keep having issues pretty frequently trying to work with the emote page/enabling emotes outside of this case

edgy thicket
#

hi! could someone help me to change my 7tv name? i changed my twitch name 2 weeks ago and it still hasn't changed lol, my name on twitch is AiexisNegrito and on 7tv is Aiexisct

edgy thicket
tawdry hound
#

Despite having purchased a subscription that should grant me access to 1000 emotes slots, it appears that I am still limited to the default 600 slots. This limitation is typically applicable to users without a subscription.

Could you please investigate why my account does not reflect the expected 1000 slots and provide guidance on resolving this issue? Your prompt assistance is highly appreciated, as this limitation is significantly affecting my user experience.

Thank you in advance for your support.

high hornet
#

chatgpt moment LULE

tawdry hound
full spoke
tawdry hound
#

1min of work

#

dont work hard work smart

#

could you help me

feral void
tawdry hound
tulip solstice
#

That has never been the case

#

If someone said that, they're spreading a little misinformation

tulip solstice
#

Please inform me of their whereabouts so I may smite their house

lusty tangle
#

Any updates on getting missing badges?

feral void
lusty tangle
#

epic ty xqcL

light wing
obtuse breach
#

any support here

sly radish
obtuse breach
#

I have two separate accounts: one for Kick and one for Twitch. I think I need one account deleted so I can properly sign in through Kick using 7TV.

sly radish
#

mhm you should link the account you want to delete then ping Kathy

obtuse breach
#

I have both linked but they're not on the same account

sly radish
#

Jukz?

obtuse breach
#

My internet was turned off for some reason sorry, I want the account with the kick deleted the username is
jukz_6272

#

I don't think i can get a link because I can't sign in but i'll try

sly radish
obtuse breach
#

yes that one

sly radish
#

@feral void HELP

obtuse breach
#

kathy is sleeping can we just @ any moderator?

sly radish
vestal mauve
#

Hey im having a problem where some of the emotes in chat are just purely white, not sure whats causing it but please help :)

sly radish
#

first time i see this problem, can only think of some dark mode extension causing it MonkaThink

vestal mauve
sly radish
vestal mauve
#

i will try

sly radish
#

if its gone, try turning on half of the extensions to find the culprit

vestal mauve
#

did not work :(

#

let me load up chrome

#

ok on chrome its fine, opera is not :D

sly radish
vestal mauve
#

i wonder what could be doing it though

sly radish
#

can u take a screenshot of that bug? i wanna see it MonkaThink

vestal mauve
#

yup

sly radish
vestal mauve
#

this one if from chrome

sly radish
#

i just installed opera (with 7tv,ffz,bttv) to test it but cant reproduce FeelsBadMan

vestal mauve
#

should i reinstalled 7tv do you think?

sly radish
#

i think its just opera bug, alot of people complaining about visual bugs on opera

#

try this, create a new profile

#

tl;dr: close opera, press Windows + R, type explorer "%AppData%\Opera Software", rename the folder to Opera Stable old, reopen opera

vestal mauve
#

kk

#

alright so new profile did not work and also the nightly has not, let me try win+r

sly radish
#

docnotL unlucky

vestal mauve
#

am happy to report that win+r thing did fix it

sly radish
#

the create new profile method actually fixed it

#

forsenClassic opera visual bugs

vestal mauve
#

true, what a classic

#

but thank you for the elp :))

sly radish
#

np, enjoy

sly radish
obtuse breach
#

who here can delete my account

weak wraith
#

@sullen hinge, I need help with my 7tv account, my Twitch linked normally, but Kick account keep creating different and separate 7tv accounts, each time with different numbers of my username: https://7tv.app/users/65b615638e0d3dfadc6236d7

bold sinew
#

hello, i'd like to inquire again about an irritating bug that has been present for a very long time already. docRant Basically when you hover over a sub emote, it becomes larger.

night wind
#

any fix for this?

#

clicking on extention doesn't open it only like bugged 2 cm as shown above

tulip solstice
#

reported 1437 times already AWNAWWWW

umbral flume
#

maybe it should be added to #faq but I know that still wouldn't stop people from not checking pinned messages LULE

sly radish
#

surely people will check #faq even if it's there ClueMan

#

personally, i usually find #knownbug channel when i first join other discord servers

vagrant hare
#

y

minor sandal
vagrant hare
minor sandal
#

yea, several weeks. But once the devs have refactored the current code they'll hopefully come back FeelsOkayMan

vagrant hare
#

💪👍

frail acorn
#

I'm using SE.Live OBS and I can't seem to get my chat to load up the 7tv extension on the docked chat viewing. Can anyone help?

#

It works fine on my browser extension

uncut dawn
#

when will these 7tv issues be fixed

mossy cradle
#

very soon

fluid plover
#

COPIUM soon™️

olive sable
tranquil niche
#

Hey, am I the only one that has the Thread Reply Bug? Everytime i want to reply to someone that already replied to a message, it picks up the first message of the Thread

minor sandal
minor sandal
tranquil niche
#

Okey thx

frail acorn
worthy arch
#

Try ffz instead

#

with the 7tv addon

minor sandal
minor sandal
minor sandal
#

@worthy arch since you're here, do you know if the problem @bold sinew is describing here is a known bug? #help-old message

#

I can confirm the problem myself as well LULE

worthy arch
#

I remember it being a thing since the v3 extension was released

minor sandal
#

yea, I think it came with the chat rewrite

bold sinew
#

forsenInsanePossessed please fix it please please

#

i am going crazy trying to maneuver my mouse around sub emotes in chat AAAAAA CRAIDDOInsane

umbral flume
lament glade
#

my paints are not showing up in chatterino 7

old slate
#

animated avatars doesn't work at all for like 4 days for now

sly radish
old slate
sly radish
#

OHHHHHHH ohh he meant on twitch

#

i thought 7tv.app kek

old slate
lavish shard
#

yea i dont think animated avatar works on twitch rn

obtuse breach
granite arch
#

Hello, was here +-six months ago with a question, said to wait until the slots themselves will appear, but they have not appeared, what to do now to get 1000 slots?

sly radish
placid sparrow
#

I have a problem that the global emotes are shown in obs but my channel emotes are not anyone know what the problem is ?

granite arch
#

there must be 1,000 free slots, right? It's easier to create a new account with 1000 slots than wait a year+ for the fix Hmm

worthy arch
#

well the new accounts dont get 1000 slots

granite arch
#

in that case then we should wish you good luck in solving this problem and improving 7tv COPIUM

mossy cradle
#

they're on it
8tv releases soon

hazy fractal
#

hi didn't get this months paints added to my account ending5Sitti

worthy arch
#

Check again

#

they just don’t appear at the end of the list

hazy fractal
#

ahh i see

#

thanks

rose forge
#

@worthy arch when will we know if 7TV will be at the Twitch Con

feral void
rose forge
sly radish
#

50% tf

clever chasm
#

i saw the NNYS 2023 design paint Dcolon looks pretty cool

main jay
#

I have a problem with displaying the badge and paints. I see badges and paints of other users, but when I try to use it for myself, nothing happens. I changed 3 browsers, tried to reinstall the extension, nothing helped. Or do I need a subscription for everything to work?

worthy arch
#

you have to be subscribed

mellow moth
#

Is there any available update on everyone getting 1k emote slots? I still only have 600 SadgeReflectionOnLife

mellow moth
#

O nice I just had to scroll up Danki

#

Thanks Okay

clever chasm
#

ello, a streamer wants to make me an editor on her channel but she doesn't really know how to proceed. Any help for us ?

rotund socket
spice tulip
#

I just subscribed but didn't receive a subscription. Or is it normal for this to take a little longer?

clever chasm
rotund socket
manic plover
#

anyone know why 7tv keeps randomly renaming emotes to other emotes that are enabled?

rotund socket
clever chasm
rotund socket
#

if so, try hard refreshing the page by using Ctrl + F5 to see if their emote set appears in your list

clever chasm
rotund socket
crimson inlet
#

Does anyone know how to make the emote not replace the text? I type "que" and an emote called "que" appears

mossy cradle
#

if that's how the emote is called you have 2 options

you either check on the 7tv website who has editor rights for that channel and ask nicely if they can rename the emote to something less common, like capitalizing the word for instance

or you disable 7tv emotes altogether in your FFZ and/or 7tv add-on

crimson inlet
#

ty

hallow prism
loud gust
#

Question: Can you have have 1000 emote slots of the rip? Or is there a certain thing you have to do? (requirment)

winged kindle
loud gust
#

if he makes a set can he set it up to 1000?

rotund socket
loud gust
rotund socket
#

subbing wont increase it, it's up to the devs/admins to decide to increase it

fluid plover
#

Its a bug and wont be fixed because the website is being rewritten from scratch

tulip solstice
#

Not technically a bug, but it probably won’t be changed before the website is fixed regardless

tulip solstice
#

Anatole never changed the website to say 1000

#

it still says 600

fluid plover
tulip solstice
#

I'm not sure he actually wanted to give everyone 1000

mortal gale
#

Hello, can anyone help me with making a twitch command show up as a 7tv emote. When uploading using ! at the start of the name says Error: Invalid Request: Bad Emote Name (400 )

sly radish
mortal gale
heavy sphinx
#

hi, I want to create an emote and when I click "submit" it tells me this. does anyone know why this happens?

#

the format is alright

heavy sphinx
#

thanks, I'll try

robust wagon
#

I’ve been adding emotes but no matter how much I reload the chat they won’t appear

lusty tangle
#

paints and badges vanished for everyone Sadege

obtuse breach
winter lintel
pseudo mica
#

Has there been a update in the past few days? My streams keep freezing for ~4 seconds every once in a while. I disabled 7tv addon and problem is gone

#

Okayeg Is big problem for me, because at some point audio is out of sync

solemn sky
#

My 7tv has randomly stopped working, any ideas why? Platform I stream on is twitch, i thought it was just generally a 7TV problem for the last 3 weeks, but nothing has changed. I haven't altered anything for this to randomly happen. I've un-installed and re-installed all 3rd party extensions (BTTV/Frankerface/7TV) and still nothing.

#

No emotes show up in my chat anymore, tabbing half an emotes name doesn't auto complete anymore and manually typing the text and pressing enter just shows text not an emote. It's as if it doesnt exist anymore?

fossil orchid
#

My name paint and 7tv badge randomly disappear and reappear as I'm chatting on twitch, wonder if everyone is experiencing that or if it's a browser issue on my end.

sly radish
solemn sky
minor sandal
fossil orchid
#

Gotcha, thanks @minor sandal

valid osprey
#

Hey there, what's up with 7tv on kick, when a lot of people start spamming the stream freezes, i have to refresh every time that happens, i'm on firefox

lament glade
#

my paint doesnt show up on chatterino 7

gritty gazelle
#

Where i can Download 7TV for Firefox?

worthy arch
minor sandal
gritty gazelle
#

No pop up :c

swift vortex
gritty gazelle
#

...My bad. I just Reset firefox

#

Yippe

#

Now Works

minor sandal
verbal saddle
#

February 1 will the new colors come out all at once?

worthy arch
#

most likely

glossy geyser
brazen pumice
glossy geyser
#

bruh

#

it's futurama like YEK

rocky cloak
#

ig it doesnt matter

heady shale
winged flame
#

Hello! I need help from a mod. I can see what channels has added my Emotes. It says (66) channels but i cant see the list under it liek i could before.

sly radish
regal yacht
#

Hey there, just curious if I can there's anywhere I can see the reason my emote was rejected for personal use. It is used in over 50 channels but it was denied. Just wondering if I can see why so I can try and fix it. Thanks!

worthy arch
#

link the emote

worthy arch
#

drug related emotes are not allowed

regal yacht
#

Ahh gotcha that's understandable thank you for fillin me in o7

verbal saddle
#

waiting new paints

worthy arch
#

highly unlikely they will get released today

#

but they did get chosen already

verbal saddle
#

waiting!

clever chasm
verbal saddle
#

:waiting:

brazen pumice
wet python
#

not possible atm

brazen pumice
#

ive never even had access to it since i subbed

wet python
hollow compass
#

Hi, any mods who could help me out with removing myself as an editor from a channel?

tardy hare
#

Hey 7tv is breaking the chat. When I have the extension enabled, It won't show chat. But when I disable it, the chat works like normal.

junior ravineBOT
#

tray2daworm is no longer AFK: (no message) (1d, 21h ago)

trail cedar
#

I need some help. I had a Kick and Twitch emote set for my account. I changed my Twitch username and now it's messed up. It won't let me access both of the emote sets now. I have to do weird sign in things to get access to one or the other, but not both. For some reason it sees it as 2 whole different accoutns and not the same account with both sets? Is there a way for someone to delete all of my userdata/7TV account so I can completely start again from scratch and redo my sets?

lavish shard
#

The 7tv website is being rewritten from the ground up for the better

Whether the 1000 slots feature will stay is unknown, but there will be a feature to track emote usage in your channel so you can remove those that aren't used often
And 600 slots is more than enough, you dont need 1000 slots

sly radish
#

but....but but

#

others have 1k slots

#

i must have 1k slots too

#

i mean admins can manually give 1k slots to people but doing 1 by 1 is alot of work, better just wait for the new site to auto do it Copesen

weak wraith
vale nest
#

is there any way to make people use a new version of an emote without removing everyone from the old emote?
For example: I created an emote, people subscribed to said emote, I then updated the artstyle of the emote and would like to update it for everyone without having to create a brand new emote?

rocky cloak
#

i dont know if it changes for everyone but you can try uploading a new version of the emote

#

buh just click the blue button

worthy arch
#

You can’t

#

And you never will be able to

#

For obvious reasons

hardy thistle
#

my chat keeps disconnecting every like 5mins, anyone knows how fix

tulip solstice
#

the question was about new versions anyway

verbal saddle
#

yesssssssss new paints!!

sly radish
clever chasm
stuck laurel
#

anyone else having trouble choosing the new paints? i cant choose one FeelsStrongMan

nocturne vault
#

you don’t get to choose, it chooses you.

swift vortex
#

i can't choose one cause i cant see any new paints kek

sly radish
worthy arch
#

they havent been assigned yet

proud drift
#

anyone elses 7tv stopped working? deleted bttv and readded 7tv like 3 times and still isnt working and every time i try to open the panel from extensions its just a small slip so i cant see options. using opera gx

stuck laurel
#

yeah mine is also having some issues showing paint and badge

rare cape
#

api is probs buggin

tulip solstice
#

Juice Box is almost the same color scheme as these things

lethal dawn
#

I saw someone with new paint so are new paints being given away? or is it again only for users who renew subs?

rugged dust
lethal dawn
rose forge
worthy arch
#

there is nothing new about it

#

assigning paints to all users is just more complex

#

and takes longer

rugged dust
rose forge
#

so when do we get the paints

worthy arch
#

today/tomorrow

rose forge
#

ok thanks boss

#

can a mod/admin remove anatole from my editors list lol

worthy arch
spice laurel
rose forge
worthy arch
#

its bugged

#

cant do it manually

spice laurel
#

thank you

#

also, new paints not showing

#

can u help me with that too?

worthy arch
spice laurel
#

noted

#

ty

signal nest
clever delta
#

Can anyone tell me what can I do if I wanted to update my payment method while having the active sub, it charged me full cost of 3.99 and nothing happened?

toxic tinsel
#

am i blind or can i not use the new rose paint?

feral void
feral void
graceful cobalt
#

Hello! I downloaded 7TV and I can't find a way to highlight roles. Is that not possible? I only see options for phrases

tulip solstice
#

You can sorta do it with Chatterino or FFZ though

graceful cobalt
tulip solstice
mighty rock
graceful cobalt
#

Okay I see. One last thing. Is it possible to import my favorites from FrankerFace to 7TV? If not I can do it manually

mighty rock
#

I think you got to do it manually for favorite

graceful cobalt
#

okay. thanks

tulip solstice
#

Not without extensive knowledge of how the extensions store that stuff

rose forge
#

@worthy arch Hmm

#

what happend there?

#

lol

worthy arch
#

I missclicked when trying to remove the broken editor kek

rose forge
#

but the broken editor is still there?

night hollow
#

the plugin stopped working me and when i click on the plugin i just get this slither and uninstalling and reinstalling didnt work

worthy arch
vast blaze
night hollow
vast blaze
#

np

night hollow
#

ive gone through the settings again but it doesnt seem to affect twitch anymore

granite arch
#

how to connect them to each other? (picture 1 kick, picture 2 tw)

#

I authorized it

#

When I log in through the Kick, it creates another account.

lavish shard
#

ask an admin to help you with deleting the alt account

granite arch
#

I can log out of the account, but it creates a new account again and again

#

should I tag admins on the right side?

lavish shard
#

actually i dont know which admin is in charge of deleting accounts
@earnest schooner Tomfoolery🤜 🔔
Which admin is in charge of that now?

sly radish
#

does kick have the 7tv icon to set up? because i cant find it FeelsDAnkMan @robust panther

lavish shard
#

also you pinged the wrong pizza

sly radish
#

it showed the only water boiled pizza before press enter

#

i blame discord for this

#

i mean i linked it before, i just cant see settings anymore kek

lavish shard
#

i mean your 7tv icon isnt even showing up
check your extension permission on kick

sly radish
lavish shard
#

Pretty sure it wasnt an issue about whether you have your 7tv account linked to your kick account
I guess a refresh fixed it

sly radish
#

nah its gone again, so i guess its there just to sign in then disappear

lavish shard
sly radish
#

wait, i have to click the 7tv extension for it to show up maaan

#

veryFors alright, learned something new

lavish shard
#

Go through the onboarding process again

rough tartan
#

2 hopefully easyish questions... 1, how come some of the emotes i created show up as unlisted? does it apply for all newly made emotes? or is it due to the nature of the content? and 2, is there a way to see what channels are using emotes ive created? it just says the number of channels theyre in

lavish shard
rough tartan
#

perhaps they were unapproved OkaygeDonk

sly radish
sly radish
lavish shard
sly radish
rough tartan
#

(variants, y'know)

lavish shard
sly radish