help-old

[coral jasper]

hey yall took my emote down

could a mod tell me why

[snow portal]

what was your emote?

[stone sinew]

@Marc pls delete this account... I accidentally created a dupe account. ❤️ https://7tv.app/users/64a2f2134a9e39329784266d

[sullen hinge]

ill check out all the stuff

whenever i got time

sorry if support has been slow

team was busy :c

[orchid notch]

@sullen hinge pls delete this dupe account i accidentally made while trying to link my kick. ty 🙂 https://7tv.app/users/648f1137bef4002c8df2aea2

[granite arch]

anyone know how to get the twitchcon paris paint

[brave nimbus]

just get it

[granite arch]

HOW SWAY

[sly radish]

https://tenor.com/view/kanye-sway-you-aint-got-the-answers-i-been-doing-this-more-than-you-kanye-sway-gif-21684362

u need to come to paris booth

https://cdn.7tv.app/emote/64a3cd4bd66481a52b5f6221/4x.gif

or finding streamers who went to it, they might do giveaway

[granite arch]

bummer

i got a ticket and hotel and didnt go cos of riots

[worthy arch]

what riots

[violet atlas]

I changed my twitch username like a week ago but 7tv still uses my old username, is there a delay for it to change?

[tulip solstice]

yes. It is effectively delayed until the username system rewrite to support username changes. ;)

[violet atlas]

sounds good, I guess it will be the same to get the subsrcuber role on discord

[vapid quiver]

I think the discord bot is broken atm too?

[brave nimbus]

[fair idol]

[ripe bear]

[unique oxide]

is there a way to reach an increase in pending emotes somehow?

[worthy arch]

nope'

[unique oxide]

aight, it is what it is, tyty 👍

[night dock]

Guys, how can i fix this?

[worthy arch]

#help-old message

[night dock]

u my hero🙏

[arctic sigil]

why is my emote upload stuck on 100%

[worthy arch]

check the link above

[polar halo]

Could you please delete a dupe account made while trying to link my Kick account? Name is MissMurder_6969

[cursive oxide]

all good brotha whenever you're available

[crimson jackal]

@sullen hinge appreciate it if you could delete this account when you find the time https://7tv.app/users/611d653ef1704017f52e5703

[brazen ingot]

Having the same issues with a temp account being created, so I can't connect my payed for 7tv with my Kick
If an admin could delete the random one? Thank you

[visual ledge]

No matter how many times I try to link my Kick account and follow all the directions perfectly, it will not link. It only shows Twitch being linked and my name paint won't show up on Kick. 😦

[cursive oxide]

This is due to a dupe account! go onto kick, go onto someones channel, and click the 7TV Chat Logo
then, open settings in the bottom right, then see the username. that is the username of the account you need an admin to delete.

[south ember]

could you please delete my dupe account when you have some time https://7tv.app/users/6482b700d93924fe3e2ce958

[clever chasm]

When do we get more personal emotes

[sly radish]

NEVEEEERR

[fathom rose]

Don't have pictures but when I've added emotes to a list fir a server I mod on its added 2 or 3 and more adding an extra one each time (increases each time a new one's added or i delete it then try the same one again) Is this my fault or is this a known glitch.

[viral spire]

Is there a way to unlink 7tv on kick channel and redo it?

[lavish shard]

what server?
what are you refering to?

[fathom rose]

Twitch

I've added a few emotes to a channel after making a new list or whatever its called, but when I added a couple different emotes, each time, it added 2, then I delete them then reinsert them, then it adds 3 and repeat

[sly radish]

i guess u can link twitch/discord first (as backup) then unlink kick

[lavish shard]

seems like linking kick account still creates duplicate account
post your duplicated account (the one with numbers at the end) and let an admin know to delete it

[fathom rose]

It works now but idk what changed or why it happened in the first place. Can I get info on it please

Might happen again in the future

[lavish shard]

no clue on what you are talking about
but can u link the emote set, or the emotes you tried to add?

[sly radish]

kick connection is so buggy

[viral spire]

daiminister_3346

[sly radish]

@sullen hinge 🔔

[lavish shard]

https://7tv.app/users/647776e1cde3496c3984647e

[sly radish]

this happened because he has different twitch and kick usernames?

[sullen hinge]

[sly radish]

he's here

[sullen hinge]

you can sync accounts

[lavish shard]

i have different username on kick

linked it first try

[sly radish]

[lavish shard]

but that's when it was first available
dunno what happened after that made it more buggy

[fathom rose]

If it happens again I'll get the link. Thanks

[lavish shard]

i mean you can link the emote set here and i can try checking it

[fathom rose]

Didnt have access to it at the time ill link now then

Again, it seems to work now but i havent tried since so...

https://7tv.app/emote-sets/648ac5e7806275b09f083596
It was this set. I had an issue with Corpa and DinkDonk and i believe more after but remember those specifically
@lavish shard

It's not my server so if possible please keep it how it is after you're done 🙂

[wet python]

he's not an editor so he cant change these person's emote sets

going to your own account, i see that you have an empty emote set with history of adding/removing emotes

did you maybe add the emotes to your own set and got confused maybe?

[lavish shard]

they are

[wet python]

i meant that you arent an editor there, so you cant change enything in this set

It's not my server so if possible please keep it how it is after you're done 🙂

[lavish shard]

oh yea im not a mod or an admin
just to try checking what happened

[lavish shard]

checked the log, not sure what the actual problem is
are these the extra emote your refering to?

[fathom rose]

most of them are. when i said extra i meant doubles and triples of the emotes themselves

For instance: I added Corpa and in twitch it said and disaplyed it itself "you added 2 corpa" and there would be 2 of the emote in the emotes tab

then id remove it and re add it and it'd give me then 3

repeat with a higher number of each emote

It was weird. I don't know why it stopped. Tried going in and out, creating new emote set etc.

[sly radish]

i think its just a known bug on browser, it spams same 1 emote added multiple times

but actually only 1 added

[fathom rose]

If you say nothing's wrong then I'm glad just annoying when i apply it so im hesitant to add mroe for the minor headache

[fathom rose]

oh ok. It actually only gives one?

[sly radish]

what browsers/version of 7tv u using?

[fathom rose]

I use Edge

I think up to date with 7tv. was within the month or so

I'd prefer not chrome but if i have to..

[lavish shard]

for the 7tv extension, stable or nightly?

[fathom rose]

hmm not sure

I think stable

I added it to twitch exclusively i believe. Don't think I added in browser if that's possible, could be i forgot

[sly radish]

both version works fine on my edge but i do remember someone had that bug

[fathom rose]

Does this mean if it does only add one and if i come back in 5m or so it'll fix itself?

[sly radish]

its only a cosmetic bug, it only adds 1 to the emote set, but u see it spams the chat, annoying but nothing to worry about

[lavish shard]

Just dont worry too much about it
It's not gonna break, and i don't think it takes up extra emote slot, even if it does u still have 990 spare slots

[fathom rose]

It just looks annoying in twitch section of emotes

Not a deal breaker but im a perfectionist hehe

If it happens again can I ping ya'll?

[lavish shard]

include some screenshots

[fathom rose]

Sure 🙂
Appreciate the responses

Nice pfp btw haha

[lavish shard]

👍

[fathom rose]

Have a good one mate

[exotic lance]

hi my emote got removed from public listing by a trial mod, despite being approved by an admin like in 2021
https://7tv.app/emotes/61a25c1effa9aba101bb63fe

[wet python]

[tulip solstice]

literally 1984

[silver glen]

its a stolen reupload anyways

and its not a pepe

[sly radish]

trial mod

[exotic lance]

guys pls i rely on 7tv to feed my family

[wet python]

https://7tv.app/emotes/616a0ffac52da56cd4908ffa better than calling it a peepo

[silver glen]

we should bring back force-renaming or deleting emotes with wrong names

[wet python]

[tulip solstice]

and total duplicate emote death

[silver glen]

true

[tulip solstice]

that can't happen until we get AI emote detection

right now it's just a complete mess of emotes being reuploaded in slightly lower quality in different languages

8tv will be manually curated emotes with only unique and high quality emotes

I can't wait

[echo cairn]

I have hopefully a simple question - do personal emotes show up in chat for other 7tv extension users even if its not on the channel emote list?

[worthy arch]

yes

they can be used globally

everyone with the 7tv extension or chatterino 7.4.3+ can see it

[echo cairn]

Thanks. 🙂

[lavish shard]

and every sub only get 1 personal emote set
once you delete it you might not be able to get it for now

[wet python]

how do i get my personal emote set back

[echo cairn]

Assuming you mean chatterino 2.4.3?

[lavish shard]

https://github.com/SevenTV/chatterino7/releases?referrer=7tv.app

the chatterino with 7tv support is v7.X.X

[cerulean shore]

Hello. I'm having an issue where global emotes on 7tv can work, but custom emotes dont. Here's a screenshot of what it looks like. I can't for the life of me understand what I need to do to show them..

[quasi oxide]

what client are you using?

[cerulean shore]

streamlabs

[quasi oxide]

switch to this https://chatis.is2511.com/

it uses the latest api endpoints

streamlabs' client is closed source, ofc you wouldn't know what's up

but my guess is that they've never bothered updating it

[cerulean shore]

yep that helped. Thanks

[west cape]

up

[versed dagger]

i have the same issue but with obs , how can i fix that ?

[worthy arch]

same thing

[versed dagger]

oh alright

[viral zodiac]

is there a limit to how many people 1 person can edit for?

[quiet prism]

no

[sly zenith]

Hi, I added this emote, but I am currently getting the message "This emote is no longer available". Can you please explain why? Is it a bug?
https://7tv.app/emotes/64adbd7f2077e013f5e8910d

i copied the emote file from the active page of another 7tv emote 🤔 shouldn't that mean that the file meets the requirements?

[willow ferry]

reuploads are not allowed

use the alias feature if you want to change the name of an emote in your channel

[sly zenith]

can other users use that emote with my name? like add to the channel

[willow ferry]

if they alias it themselves

[silver glen]

how do so many people not understand the concept of an alias

[sly zenith]

then it doesn't work for me because I want to add an emote to the streamer's channel for twitch points as a regular viewer

[willow ferry]

ask them to alias it then

otherwise they probably don't want you to be able to

since that would take away from the self moderating effect of only allowing used and approved emotes to be added by viewers

if you could add it under any name

[sly zenith]

it wouldn't work with a lazy dota streamer

[willow ferry]

if the channel's tool does not allow you to alias the emote, then thats on them

not us

however we dissalow rips of existing emotes under different names

since its ruins attribution, this is what aliasing is for

[silver glen]

you can ask editors as well

[vapid quiver]

I do think aliasing is a bit confusing with the current website , but I assume that's on the roadmap for the new site

[worthy arch]

[fluid plover]

The new site is real

[vapid quiver]

am I incorrect in that you have to remove the emote and then re-add it with the alias you want to use?

[scarlet rain]

.

[vapid quiver]

oh

[worthy arch]

if you have ideas for a new system lmk

[vapid quiver]

I was going to suggest a rename function from a user profile while right clicking on the emote

seems more intuitive

but I guess that's what the use emote... function does

[worthy arch]

Most people aren’t even aware you can right click emotes

[vapid quiver]

[fluid plover]

Just moving the green pencil icon to the top right of the actual emote card would be best imo

[cursive oxide]

have I been saved, is my account deleted

no

[willow ferry]

if your account gets deleted and you dont relogin to your normal twitch again on 7tv.app

it wont link

and you'll just get a new account again

because you'll be logged out since the account you were on was deleted

[brazen ingot]

Having the same issues with a temp account being created, so I can't connect my payed for 7tv with my Kick
If an admin could delete the random one? Thank you

[cursive oxide]

can you delete this shit for me 😭

https://7tv.app/users/649262ec4e8f6d6aafb17780

[brave nimbus]

may i get contributor role back, i think after i subbed it just got yoinked.
https://7tv.app/users/6423ad483fce4c46831e2847

[wanton iron]

my chat only shows the last 2 messages for some reason only when 7tv is enabled

[brave nimbus]

thanks

[minor anchor]

My emote list (on twitch) does not update, i added a emote like 30 minutes ago

and for my friend updates

[polar flume]

im losing my mind trying to link my kick to 7tv

can https://7tv.app/users/648e16bbd977184898c09e10 be deleted

🥺

[cursive oxide]

pro plz I'm going
https://7tv.app/users/649262ec4e8f6d6aafb17780

[full cipher]

Any other than me having problems with connecting my current 7TV account to Kick? - Im a 7TV subscriber, but i dont get the badge on Kick?

Ive tried to login to 7TV through the 7TV button on Kick, but it still doesnt show my badge or anything in chats

[cursive oxide]

you've got the exact same problem most of us got, dupe account that needs to be deleted.

[full cipher]

Are they working on a fix or something?

Cant i solve this now

[cursive oxide]

No clue, you just gotta wait for someone to delete the account
and no, you cant fix this now.

see the little 7tv in my chat?

click that and then the gears, the name of the account there is the name of the account you need deleted.

[full cipher]

Would like "soee1337_4142" to get deleted, whenever a person can do that

[cursive oxide]

perfect

[full cipher]

ty

[cursive oxide]

ofc

[desert kettle]

I forgot the size and dimension to upload and what is Zero-width? Thanks

[vapid quiver]

#help-old message

[visual ledge]

@cursive oxide When I click settings on Kick, it doesn't show a dupe account. It shows no account even though it works on Twitch. When I click to sign in, it says {"status_code":400,"status":"Bad Request","error":"Invalid Request: Unsupported Account Provider","error_code":70410}

[true nest]

Is there a way to remove yourself as an Editor?

if not; could one of the staff remove it for my account please

[cursive oxide]

yes this is because the account needs to be deleted.

[worthy arch]

link it

[true nest]

https://7tv.app/users/61c1927b857d3a3442b21bb7
thank you

[worthy arch]

done

[true nest]

<3

[cursive oxide]

can someone please just delete this account 😭

https://7tv.app/users/649262ec4e8f6d6aafb17780

[viral spire]

I did get this instead of connection to my 7tv account what can I do?

[sullen hinge]

okay time for account deletion time

lemme fetch all the accounts

.

[blazing charm]

i cant use my saldo on my paypal

really weird

more than enough for a 7TV sub

makes no sense why i cant use my paypal money to get the sub

@sullen hinge could you help?

[earnest roost]

Your PayPal balance will be used in priority, but you still need a valid payment method as it's a recurring payment

[blazing charm]

ah fml, thats super anoying i'll ask someone to use its bankcard for validation

i dont want to pay every month, wanna check it out and use it becouse i chat alot in MontanaBlack88 his streams, and via that i got into 7TV

[earnest roost]

You can click "do not renew" after subbing so that it doesn't auto renew

[blazing charm]

wait lemme check

[blazing charm]

after subbing you say right? so when the payment is completed?

[earnest roost]

yes

[blazing charm]

gimme a moment

[glad canopy]

Any updates? @sullen hinge

[slow sonnet]

i uploaded emote days ago and its still like this https://jappine.xyz/xNkg1068

it was never able to be used idk why

instantly when i upload it shows emote not avaible idk

its png and under those pixels

[sullen hinge]

i sent it to the dev will have to wait

[glad canopy]

thanks!

[slow sonnet]

i just swiched browser and it worked

[vapid quiver]

which browser were you using?

[slow sonnet]

i used chrome and it didnt work so i tried with operagx and no problem

[vapid quiver]

[slow sonnet]

something wrong with my chrome

[split forge]

is there a setting anywhere to manage what badges are shown?

I've been trying to hide certain ones forever

[blazing charm]

@sullen hinge @earnest roost the adress is greyed out, what can i do so i can fill in the form?

even when i click fill in manually it still gives it in red and doesnt let me write it

[slow sonnet]

i think if you pay with paypal it uses paypal address

[earnest roost]

Try refreshing? I think this is a bug with stripe

[blazing charm]

refreshed it, i even restarted the enitre browser

i can maybe try and reset my pc. god knows

[earnest roost]

And it doesn't let you go through if you click the green button?

Paypal should autofill this info anyway

[blazing charm]

nope, everything goes red

[earnest roost]

I'll contact stripe about this since multiple users have had this issue, not sure how they fixed it. Could be caused by an extension

[blazing charm]

good idea yea

[earnest roost]

Are you not able to fill in the text field under?

[blazing charm]

i'll try via edge

[blazing charm]

nope

even on Edge it doesnt allow me to subscribe ( no extentions on there )

[blazing charm]

Anatole, its still bugged, i really wanna subscribe before Montanablack goes live again, ( likely this evening )

to give some context. for the last 4 days i have been trying to subscribe with Paypal, after many broken down attempts this issue comes up

[coarse apex]

is it possible to relink my kick account to my 7tv account it just created a new one

@sullen hinge https://7tv.app/users/6483120c2cad121c6d824e62 dupe and my real acc https://7tv.app/users/62dec84e0f665216627f28f1

[blazing charm]

got it via a fellow viewer

i asked a viewer in MontanaBlack his chat to subscribe for me, paypalled him the money, he gifted it to me and i got it 🙂

[sullen hinge]

nice

[quartz epoch]

is it normal that I can't put a profile picture on 7tv? Whenever I try it doesn't load....

[full cipher]

How can i get the sub badge on Kick? - When i try to login to 7TV through Kick it seems insanely buggy.

My duplicate account is still active. Can some1 delete it possibly? 🙂

[sly radish]

you're not subbed right? there was a bug that if u upload your .png it shows blank, try make a 2 frames gif from your pfp and reupload

[split forge]

I keep trying to upload a .png emote and all I get is "this emote is no longer avalible"

[wet python]

#faq message

[glossy portal]

trying to upload an emote and it just keeps getting stuck at 100%.

[junior ravine]

foo1z should have used $afk instead: 💤 (11d, 10h ago)

[snow portal]

Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large, less than 50 fps if animated

[glossy portal]

[visual ledge]

...how do u delete an account that doesn't exist?

[worthy arch]

try a different browser

and make sure youre logged in to your 7tv account first

[craggy pasture]

Hi @sullen hinge could you please take a look at this, its been ages

[hushed rapids]

Hey, sorry to immediately join to say I have a problem... but I have a problem. So not that long ago I changed my twitch user name and now I seem to have a problem where the 7tv emotes won't show up on obs. I've tried fixing this by reconnecting my twitch to obs but that hasn't fixed it. I also have tried to edit my username in 7tv but it won't let me edit username at all in 7tv. Any help would be amazing, thank you for your time

also sorry if this problem has already been solved and the solution has been posted, I'm currently double checking the server to see if anyone else had a similar problem as me and to see if they have a solution

[wheat sapphire]

Can't edit your username @hushed rapids

which OBS are you using, OBS or SLOBS

[hushed rapids]

I'm currently using OBS

[wheat sapphire]

okay You'll do the same thing I did with another person in here

If I can find it

[hushed rapids]

okok, thank you

[wheat sapphire]

SLOBS built in chat can show 7tv emotes

OBS due to a newer update apparently, it does not work

I assume you're talking about the chat thats IN the actual OBS

not a chat onscreen

[hushed rapids]

so I copied the chatbox from SLOBS into OBS (using the broswer source from OBS). I also did update OBS too, so that update also mightve screwed me over. Does this answer your question?

[wheat sapphire]

copied the chatbox from SLOBS as in a dock?

or you tried via just a browser source

[lavish shard]

just use https://chatis.is2511.com/

[hushed rapids]

broswer source I believe, it gave me a option to add SLOBS chat box into OBS

[wheat sapphire]

no, they're talking about the chat IN OBS

chatis is for onscreen chat

#help-old message
do from here

it will help you

[hushed rapids]

I'll give this a look and see if it'll help, ty

[hushed rapids]

ty I'll also give that a look too!

[wheat sapphire]

chatis is for your onscreen chat if it no longer works, which it might since OBS' recent updates

and just do what I posted in that link and it'll work for your chat

[hushed rapids]

ok

ty again

[wheat sapphire]

no problem, just come back if you have any other questions

[hushed rapids]

[shrewd brook]

@dapper ember sorry to bother you but @blazing kestrel is handing out viruses

[dapper ember]

Can you give me a print, just before I ban

[shrewd brook]

On it

Thanks man

[dapper ember]

done

[lavish shard]

Play his game

[fluid plover]

classic R.A.T

[sly radish]

please play my game

[misty estuary]

ty for the account deletion finally able to link my twitch and kick ❤️ @sullen hinge

[junior wolf]

I been trying to get help with this for about 2 weeks can someone respond or help.....How can i fix this...im just trying to connect my kick account to 7tv but keep getting this page...I cleared my bio and try to connect but that dont work.. CAN SOMEONE FINALLY HELP ME OR NO

[lavish shard]

any errors in the browser console?

[junior wolf]

no

[lavish shard]

what's your steps for trying to link your kick account

[junior wolf]

I followed everystep that the site given me and the last part is to connect 7tv to my acoount and it keep giving me that black page

0Auth2 callback

[lavish shard]

what's ur kick acc?

[junior wolf]

rak

the same as my name

[lavish shard]

u sure there's no error code?
when you open up that window again, can you try pressing f12 to open up the browser console and see what messages/ errors appeared?

[limpid siren]

is there a 7tv discord integration?

[lavish shard]

#7tv-tools message
not officially, but there's tool to import 7tv emotes to your discord server

[vapid quiver]

what does linking discord on the website do then?

[lavish shard]

just for the role
and a backup connection if you accidentally disconnected your twitch account

[junior wolf]

is that it

@lavish shard

[limpid siren]

ty

[lavish shard]

maybe try a hard refresh (ctrl+f5) or clear browser cache
just fyi im not the dev, and if that doesnt work you might still need the help from admins

[junior wolf]

ok i will try thanks for respomding back since idk where the admins are at

[lavish shard]

they were kinda busy setting up the booth at twitchcon for the past few days

[junior wolf]

well thanks for the help

[junior wolf]

Now i need help with this i got it to connect but then im stck on this page now saying the window should close soon but it havent for more then 30 mins...I STILL NEED HELP connecting 7tv to my kick

[sullen hinge]

@earnest roost

[earnest roost]

make sure you have space in your kick bio

[junior wolf]

I dont have anything in my kick bio

[junior wolf]

I made sure i didnt have anything in my kick bio and it still giving me this

[earnest roost]

was something looking like [7TV:xxx] added

[junior wolf]

No

[earnest roost]

then something is wrong with updating your bio on kick. check that you can yourself update it

[junior wolf]

How can i check that?

[earnest roost]

update your bio with anything

[junior wolf]

I can update my bio with puttting things in it

yeah I just did that

[jolly rain]

I cant link my 7tv with kick since it got linked with a new account https://7tv.app/users/6489e56afcb1a5523c99e90b

[junior wolf]

I did that and still giving me the same thing so its not an issue with my kick channel

[junior wolf]

How can i solve this issue

@earnest roost Is there anything you can did or i can try to fix this

[steep cargo]

7tv name paints aren't showing up on Chatterino, how can I fix that?

[lavish shard]

which chatterino version are you on?

[steep cargo]

2.4.4

[lavish shard]

https://github.com/SevenTV/chatterino7/releases?referrer=7tv.app
use the 7tv ones

[edgy sundial]

small silly question since I just subscribed, are personal emotes currently not working rn?

[steep cargo]

thank you

[lavish shard]

what do you mean by "not working"?
not showing up in emote menu? cant add emote?

[edgy sundial]

i see the personal emote group when I look at my account info, but when im browsing emotes I don't see the option to add it to the personal emotes

idk if im doing this right

[edgy sundial]

yeah im missing that

I deleted my other set I had before that so now its just the personal set, I try and add a emote I get error 70441

[lavish shard]

dont delete your personal emote set

[edgy sundial]

ik

read that already

i got it to show up finally

[lavish shard]

you can add back emote set at the top right

[junior wolf]

@earnest roost Am I the only person with this problem?

[junior wolf]

Im not sorry for bothering people but i really need to figure this out. Its really fucking frustrating. All im trying to do is connect my 7tv to my kick channel and ive tried everything to try to fix it. I even contacted kick support and they saying nothing is worng with my kick channel and saying its 7tv. Also i did clear my Bio and even just having one word in it. Still not connecting. I even cleared my cache and history all of that and still not working. WHAT DO I HAVE TO DO TO GET 7tv CONNECTED TO MY KICK. HELP PLEASE!!!!!!

[worthy arch]

have you tried a different browser

[junior wolf]

yes i did still not working

What browser you have?

[worthy arch]

chrome

[junior wolf]

im using chrome as well

still dont work

[bold fulcrum]

Hello everyone, can you explain to me if I can use colors in the Paint Tool tab, in the 7tv extension settings, or what is it for at all?
I just saw people have a 7tv subscription for only one month like mine, but they have different colors, not the ones I can choose on the site

[junior wolf]

Is there any other ways to get it connected

[worthy arch]

nope

[worthy arch]

you unlock 5 new paints every month

[west hazel]

What happens if i accidentaly deleted my Personal emote set

is there any way to get it back?

[bold fulcrum]

What is the Paint Tool tab for?

[worthy arch]

making paints

in the future user would be able to submit their own paints and the best one will be added

[junior wolf]

So im just fucked and cant connect 7tv to my kick

[bold fulcrum]

oh i got it, thanks a lot for the help

[viral folio]

i have a little problem: i cant change my profile picture or name. is that intendend?

[junior wolf]

Should i download Firefox and try it? I dont really trust Firefox i never used it before.

@worthy arch Firefox doesnt work it wont even g to the connecting page tlls me to use a different brower....Edge isnt working Chrome not working any other browers i should check to see if it works

[minor anchor]

Where i can find a emoteshowcase to my twitch pannels?

[quiet prism]

#7tv-tools message

[glossy portal]

How do I change my personal emote sets max capacity? I can see that I have the option to but whenever I click save changes it resets back. Is there something else I have to do?

[fluid plover]

The max for personal emotes is 5

[glossy portal]

Oh I thought I could change it. My mistake then.

[junior wolf]

@worthy arch I finally got it had to use a browser i never heard of called VIVALDI. So in case someone has the same problem I had you can direct them to using this browser to help out.

[lyric flame]

I've been trying to upload a webm file as an emote that's 1) less than 7mb, 2) smaller than 1000x1000, 3) has less than 1000 frames, but it still gets stuck in processing. I got a different webm to work, so it can't be the format.

[slim saffron]

ello - not sure what happened but my animated profile picture is broken it was working earlier, it's the same kind of thing everywhere

[wintry marlin]

When I try to link my Youtube account this happens?

[worthy arch]

youtube isnt supported atm

[wintry marlin]

ahhh

I thought it was?

[worthy arch]

it used to be

but they complicated stuff for us

[wintry marlin]

fair enough, yeah yt gaming since a rough place right now for streams
just seems they dont wanna evlove

[long obsidian]

this has been happening for a while but occasionally my message doesn't show up in the chatbox? Like it went through and I can see it on stream but not in the chat itself. Sometimes it pops up after another message, sometimes it doesn't

[lone hare]

yo guys, I was at the 7tv booth at twitchcon paris, and I won that "higher and lower" game , and got the t-shirt and unique color code/7tv trial, I activated it on my phone but found out that to activate it properly i had to start a subscription, but atm I was busy and didn't have my cc readily available, so I put it in my bag, just tried it and I gave me an error, and says it is used anything I can do at this point?

[brave nimbus]

did you redeem the code already?

[earnest roost]

you'll still have the paint, but if you didn't redeem the free sub coupon within 24h after redeem you may have to pay the normal price

[visual ledge]

I have followed all the instructions for using 7tv on Kick and I see the emotes in chat, but my name paint isn't showing. I went to 7tv settings on Kick and it doesn't show a duplicate account. It just shows "Sign In." When I click to sign in, it gives me error "{"status_code":400,"status":"Bad Request","error":"Invalid Request: Unsupported Account Provider","error_code":70410}"

I'm using OperaGX

[worthy arch]

try chrome

[visual ledge]

I'm not using Chrome just for 7tv.

Are you saying 7tv ONLY works on Chrome?

[worthy arch]

im saying some browsers automatically block 3rd party cookies that make it impossible to link the account

[visual ledge]

It works on Twitch

[lone hare]

hmm, yes I redeemed it on the phone then it sent me to the "you need to add payment details for the triel to start"

[worthy arch]

its a totally different thing

im talking about linking 7tv with kick

[lone hare]

the cookies might be still on my phone

[worthy arch]

you can switch back to opera once you link the account

[visual ledge]

I'll try it

[worthy arch]

just make sure youre logged in to 7tv first

[pine jay]

Hi wanted some help with this issue, when i have 7tv and frankerfacez on the Display rich tooltips for links (a frankerfacez setting) doesnt work.Is there a way for you guys to add this in 7tv? or fix the conflict of it not working?

[cobalt geyser]

Cant see 7tv

[shy lintel]

I've been trying to connect 7tv and kick for a few weeks now as well the extention works the emotes and stuff but the callback window for connecting account doesn't work

[charred flower]

same broke my chat too on chrome twitch, kick is fine

[minor anchor]

Every time that i try to config the 7tv extension go to this screen
And when o click on it. This happen

its that a way to solve that?

[earnest roost]

we don't support www.

[minor anchor]

ok

the thing is, when i clic on the button goes with www and get a error if i remove the www

btw i solved using other channel extension.

Is there anyway to fix the streamlabs chat not showing the emotes?

[snow portal]

its using v2 api which has been deprecated, use https://chatis.is2511.com/

[quartz epoch]

how can i hide timed out messages?

[earnest roost]

disable "moderation messages" in settings

[quartz epoch]

it is already disabled, is this option right?

[earnest roost]

set "deleted message style" to "hidden" i guess then?

[quartz epoch]

oh yeah true, srry i am dumb

[minor anchor]

Is there anything like "emotewall" from streamelements/labs to use with 7tv emotes?

Streamlabs/elements does not have

[lavish shard]

https://github.com/RealityRipple/EmoteWall

[minor anchor]

this is really good, ty

[polar halo]

Still waiting on a dupe account to be deleted please, name is MissMurder_6969

[tranquil ruin]

Ello

What happened to the PayPal option on subscriptions?

[vapid quiver]

its handled through stripe now

[tranquil ruin]

rip

Thats a pity, since I used my linked bank account on paypal for payments

[vapid quiver]

iirc you can use paypal through stripe

[tulip solstice]

you can

I just did it the other day

[grand arrow]

How add emoji to favorite?

[half anchor]

Left alt + left click

[grand arrow]

ty

[tranquil ruin]

Your right, thanks!

[stiff whale]

Is there a way to reset the 7TV custom profile pic to sync with twitch?

[tulip solstice]

not at the moment, I don't think

[neat plume]

7tv emotes not showing on stream? Can somebody help me here please??

[quasi oxide]

outdated overlay most likely

https://chatis.is2511.com/ you can switch to this one

it supports both globals and user emotes

[neat plume]

oooh so i add that as a browser source?

[quasi oxide]

yeah

[neat plume]

alright! Thank you <3

[hoary thicket]

is tab to complete someone's name broken (where it won't complete someone's name if i wasn't on the tab when they talked) on just the nightly extension or both?

[stiff whale]

Maybe a features request then >.>

[keen trout]

Guys i have a question, in order to delete an account i have to ask here right? If that's the case i would like to delete this https://7tv.app/users/64a9acc2b66fe5cd6f64b236 . I created it for accident and it doesnt let me link my other account cause i already have this connected.

[radiant tapir]

I need help. I have tried everything to change my payment method but nothing works. I do not know what I am doing wrong. I click on the update payment method link, but nothing happens. Like the link is broke?

[fringe basin]

@earnest roost a moderator told me to @ you here.
I mod for a few streamers and for one of them, the limit of emote slots in a set is limited to 600.
The streamer did log out of 7tv site and log back in. Also making a new emote set is limited to 600.
The moderator tried his magic and also couldn't fix it.
https://7tv.app/users/644580e1e7d80a72c8e6f63f <-- this is the user who has the issue.

[quasi venture]

@sullen hinge i accidentally made a dupe account trying to link my kick to 7tv and in the pins it said to @ you with the dupe account. this is the dupe account https://7tv.app/users/648f3e8ab3fdb6379f1e84a9 and this is the account im trying to link my actual kick to https://7tv.app/users/640d115a5df4f1465c9a2fa0

[teal cove]

Why do i get this error : {"status_code":403,"status":"Forbidden","error":"Insufficient Privilege: This connection is already bound to another user","error_code": }? i have already disconeccted it from my old twitch account

[lavish shard]

what was the 7tv account name?

[teal cove]

.

[lavish shard]

so you are trying to connect your current twitch account, but the error shows up?

[teal cove]

Yep

it goes to the authorize page i click authorize then that error shows up but it shows its connected on my twitch

and its not linked to my profile on 7tv

ah nvm i think i found out why

apparently i have another 7tv account and it linked to there

[lavish shard]

[teal cove]

yep i just unlinked and signed out atleast i found it tho

[lavish shard]

you can sign back to your Moxur account with discord

[teal cove]

how would i do that

there is only twitch sign in

[lavish shard]

right click thee sign in button
then select Use Discord

[teal cove]

thats awesome man

i got it

[lavish shard]

i think the linked acc is your current account

dunno if discord's username update affected it

[teal cove]

nah it let me sign in with my discord username

[lavish shard]

[jolly owl]

how can I change my nickname in 7tv?

[sly radish]

u cant for now

[manic steppe]

i'm a 9.5 months sub to 7tv, but i still don't have my blue 9 months badge

[shadow saddle]

Hi, I have issues because this is the second time this is happening to me and I don't know what's going on, the 7tvv emojis don't show up for me, only the subtitles can be seen, do you guys know how to fix it?

[quasi oxide]

do you have any kind of firewall installed?

and what kind of emote is supposed to be there? could you link it?

[shadow saddle]

sure

these and lemme send emotes

[quasi oxide]

disable bttv

[shadow saddle]

alr

done

[quasi oxide]

refresh and try

[shadow saddle]

nothing changed :/

[quasi oxide]

ok, post the emote you

[shadow saddle]

kk

[quasi oxide]

you're supposed to see

[shadow saddle]

k

links or pics?

[quasi oxide]

link

[shadow saddle]

pv?

[quasi oxide]

you can post here if it's a public emote

[shadow saddle]

kk

https://7tv.app/emotes/613937fcf7977b64f644c0d2

https://7tv.app/emotes/628bf9a8adc5e81118ca01aa

https://7tv.app/emotes/6287c2ca6d9cd2d1f31b5e7d

[quasi oxide]

ok that's enough lol

[shadow saddle]

https://7tv.app/emotes/62e7cbb128c95e70a6027fc6

ohhh

sr

lol

[quasi oxide]

what is that streamer's name?

[shadow saddle]

BanduraCartel

it happens to every streamer for me

[quasi oxide]

can you see the images themselves on the website?

[shadow saddle]

every chat

[quasi oxide]

NOT in twitch chat, the 7tv website

[shadow saddle]

yeah

[quasi oxide]

and what is your browser?

[shadow saddle]

opera gx

[quasi oxide]

could you try disabling that cleanerstream thing as well?

[shadow saddle]

alr

done

and here also the 7tvv badge is not shown

nothing changed

[stiff trellis]

look dm

[shadow saddle]

Does anybody know how to fix that?

[calm tapir]

check dm

[manic steppe]

is there a reason why i'm not getting the badge?

[calm tapir]

IndexedDB is not working here on Opera GX, maybe someone knows how to fix that

[tulip solstice]

😭 nooo I need my heckin david dawid jasper emotes

[shadow saddle]

heh

[stiff trellis]

kocham dawid jasper

[shadow saddle]

not only jasper, i dont see all 7tvv emoticons

[sly radish]

#help-old message i think this guy had the same issue, maybe wait until first of the month

[manic steppe]

ok i'll wait. thanks

[sly radish]

[quiet prism]

how long is that an issue ?

[shadow saddle]

like 2 days

I had it yesterday too but I fixed it and today it happened too but what it did yesterday doesn't work today and I don't know how to fix it

I've been using this for a 1,5yr and this smth happened to me yesterday

what is that?

[willow ferry]

kill chrome from your task manager

close all tabs completely

and then restart it

this is an internal chrome issue

[shadow saddle]

opera gx not chrome

[willow ferry]

same thing

[shadow saddle]

oh

[willow ferry]

opera is a reskin

it uses chrome as its engine

[shadow saddle]

okey

ayoo bro tysm!

it worked

[sly radish]

[quasi oxide]

I use firefox myself, never would have suspected it was a chrome issue

[mighty yew]

Hey quick question, how can i add as an editor emotes to an other channel? I looked over FAQ but it wasnt usefull for me tho, i dont see his Channel.

[wet python]

you need to create an emote set for him

[mighty yew]

I dont see his channel neither

[rocky sierra]

you need to go to his 7tv profile

and create there

[mighty yew]

Got it, thanks and cheers

[coarse apex]

@sullen hinge hey could you possibly unlink my kick from this account https://7tv.app/users/6483120c2cad121c6d824e62

[steep shore]

is there any chance to recover your own Personal emotes? Maybe i did an upsi and deleted the list and cant figure out, how to get them back

[rocky sierra]

not at the moment

[steep shore]

sadge but thank u 😄

[elfin sundial]

is there a way you could request emotes for them to be accepted for personal use?

or do mods just choose randomly

[lavish shard]

if you enable it in your personal emote set, and it havent been accepted nor denied for personal use
it will be in the queue for the mods to check

[elfin sundial]

well the emote I want is in 40 channels right now

so I guess I gotta wait until it gets to 50 so I can do that

[lavish shard]

yes

[lyric flame]

I've been trying to upload a webm file as an emote that's 1) less than 7mb, 2) smaller than 1000x1000, 3) has less than 1000 frames, but it still gets stuck in processing. I got a different webm to work, so it can't be the format.

[lavish shard]

Whats its fps?

Max is 50fps

Also try to make it as close to 128 px high

[lyric flame]

I can try. It was 480 before and another one with either 360 or 480 worked. I think the fps was 30 but ill double check

fps was 25, so I'll try scaling, I suppose

[obsidian walrus]

https://media.discordapp.net/attachments/784329392343220264/1130091701357264916/ezgif.com-gif-maker_2.gif

https://7tv.app/emotes/64b3cda5b0c9371bd2d77935 i tried to upload this emote but it doesnt work like it should

[half anchor]

What's the expected result?

[obsidian walrus]

@half anchor like this

[sly radish]

it has 1 frame on 7tv, assuming 0-width messed with it? 🤔

[half anchor]

https://7tv.app/emotes/64b3cf4eb0c9371bd2d77964

I saved it again with a proper editing software. works for me. please try this file

[sly radish]

[half anchor]

I'm not sure where the white frame is coming from though

[sly radish]

from your imagination

[obsidian walrus]

have to work with photoshop then, just made from ezgif

[half anchor]

gimp is also a good alternative (and free, if you don't want to crack)

[obsidian walrus]

ty

working

[half anchor]

[keen trout]

Guys i have a question, in order to delete an account i have to ask here right? If that's the case i would like to delete this https://7tv.app/users/64a9acc2b66fe5cd6f64b236 . I created it for accident and it doesnt let me link my other account cause i already have this connected

[unkempt aurora]

hi, i have a problem, my 7tv extansion isn't working on twitch, i tried to reinstal and still don't work, can someone help me?

[sullen hinge]

what browser are you on?

[unkempt aurora]

opera gx

yesterday everything was good

also this errors in devtool

[granite arch]

hey so i uploaded a new emote but it says its unlisted?

[rocky sierra]

it remains unlisted until a moderator approves it

[granite arch]

oh ok. thanks ^-^

[graceful juniper]

Is there any way to share sets? I have my set ready and i want it to apply it on friends account. (im his editor)

[trail valley]

Hey guys. So I just installed 7TV Addon for Firefox but some stuff isn't working.

• I don't see the emotes like ICANT, Sadge or Madge
• Autoclaim Points does not work

from 7tv.app

[graceful juniper]

@analog forum Thanks a lot

[trail valley]

stable

Oh I think I know the problem. My bad. My NoScript interfered with it.

[exotic lance]

https://7tv.app/emotes/6292b9efd1b61557a52ad167 i made this emote myself - granted its a drawing of an existing emote, but whys it been removed from public listing? if its nsfw there are others, if its a copy - i drew it myself

[trail valley]

Yeah now it works 🙂

[unkempt aurora]

@sullen hinge could u help?

okay nvm it randomly working now

[obsidian ridge]

is new emote processing a bit slow atm?

that's the case, but I was getting a "this emote is no longer available" message after uploading, afaik it was never available to begin with

[wet python]

#faq message

[obsidian ridge]

ok i'll check the dimensions again

it works now thanks, btw do we get a notification if our emotes hit the trending page?

[half anchor]

no

[still canopy]

How come some people didn't get the extra emote slots? Some of my friends are still locked at 250 slots and some have 300 or a random number. It's really inconsistent. I've tried my best googling but couldn't seem to find much on it. Thanks in advance! 🙂

[granite arch]

My 7Tv's don't work

[sullen hinge]

what browser are you using?

[still canopy]

Thanks a bunch

[sullen hinge]

try closing every twitch tab and reopening it maybe?

[coarse apex]

@sullen hinge hey could you possibly unlink my kick from this account https://7tv.app/users/6483120c2cad121c6d824e62

[hollow dew]

I have FFZ, 7tv, and bttv, I don't know witch one is causing my issue but ill go and favorite a lot of emotes and ill have them for a week or two and then one day ill open up twitch and all my favorited emotes are no longer in my favorites tab and ill need to go through all the streamers again and favorite all of the emotes. This is the 4th time in the last 2 months iv had this issue.

Is this a 7tv issue that is somehow fixable or has anyone heard this issue about ffz or bttv? or does anyone just have any general idea for what's going on?

[rugged dagger]

I couldn't find an answer to this, but I'm trying to add all my Twitch emotes to Kick. It's not detecting my Kick though... Is there a fix for this? I apologize if this was answered somewhere, I've been browsing and messing with it for an hour to no avail

[rugged dagger]

Yeah, I managed to find it after reinstalling the 7tv Chrome extension. Idk why, but I'll take it. Thank you very much!

[keen trout]

Guys i have a question, in order to delete an account i have to ask here right? If that's the case i would like to delete this https://7tv.app/users/64a9acc2b66fe5cd6f64b236 . I created it for accident and it doesnt let me link my other account cause i already have this connected

[clever chasm]

So there's a new TwitchCon paint again which i luckily missed. In the paint tool there is another weird paint i haven't seen before, something called Pearsex ??

[half anchor]

It's a custom paint for a contributor afaik.

[clever chasm]

[merry iron]

Hi, I have a question, how long can I wait for my badge after completing my 6 month subscription? I've been subscribing for 157 days now and 8 days ago I got paid for 6 months. It keeps showing me "You'll receive your 6 Months badge shortly" but I still haven't received it.
Maybe I have to wait until these 23 days have passed and the 6th month sub will end?

[orchid coral]

Hi guys !
Is there anything I can do to enable the settings to be saved when I restart my PC?
idk why every time i return on twitch all settings are reset
And is there an option to enable basic twitch "highlighting" by default?

[rocky sierra]

#help-old message

[fringe basin]

any other admin maybe ?

[hexed delta]

I wanna sub but it wont let me help pls (paypal)

[vapid quiver]

use paypal through stripe

[hexed delta]

i only have 2 options cc and paypal and i cant enter any adress so it wont let me through checkout

[sick star]

How can I get a more emote slotes for twitch, bcs I can't get more

[upper laurel]

Does anyone know why my 7tv emotes won't show up in other streamer's chats on twitch, even tho as a subscriber I'm supposed to be able to.

[heavy mist]

isnt that just the 5 personal emotes

[vapid quiver]

yeah you can only use the 5 personal emotes on other streams (as a subscriber)

[hot rain]

Is there an option how to download an emote in 16x16?

[upper laurel]

So all the emotes I save to use in my chat, cannot be used in other peoples chats? Even though they have them as well?

[upper laurel]

okie dokie. Appreciate the help

[quartz pike]

I've uploaded an emote that I wanted to update. From what I understand by reading past conversations it seems like I need to upload the new one and have a mod replace the old one and not use the version feature. Is this still the case?

[wheat sapphire]

@sick star @fringe basin if the account in question was created after when we upped the limit to 1000 (yes there are some that were created before that also don't have it) you would need to wait for a patch/update to be put through to fix that issue. There are a lot of people that have the same issue, it just depends on where that is on the list of things to do

[wheat sapphire]

I am not sure what you mean by this

If you're uploading an emote that you wanted to update as in:

• better timings
• fixed portions of an emote
• upscale
  etc., then you can just upload a new version on the emote page itself

[quartz pike]

Oh okay, I was under the impression the version option wasn't for updating emotes and that the merge function was to be used

[wheat sapphire]

Merging is used for duplicate emotes

If you're updating an emote as in the things I mentioned
perhaps you're fixing an emote of some sort, that is versions

[quartz pike]

yes I made some adjustments to an emote and wanted to replace the original one

[wheat sapphire]

yeah so you'll use the versions button on the emote page

although the channels that are using the original version will not transfer over

[quartz pike]

I see, so I'll just have to inform them of the new version so they can update their emotes then?

[wheat sapphire]

yeah they'll be able to deselect the emote via the normal way they'd remove the emote and then select the new version and add it

[quartz pike]

alrighty, thanks for the help 👍

[wheat sapphire]

no problem, just come back if you have anymore questions

[hazy ridge]

Yo yo, I can only see global emotes on streamers chat when I should be seeing their added channel emotes too. I got FFZ and bttv also installed on Opera via Chrome Web Store.

Happened around the time I enabled it for kick

I uninstalled 7TV and installed the nightly version and now it works.

[exotic dragon]

where can I find my pending emotes?

I uploaded one, none personal

I found the owned section, I already uploaded some emotes, but there is no "pending" or any for my new emote. I did this some weeks ago with the same emot, but it still doesn't show up

There is only a loading bar with 100%

No message or anything

I tried it with 112x112 and now with 56x56 with size of 8kb and non animated

[exotic dragon]

I‘ll do it later, have to go now. Thank you for your help at this moment

[tall wing]

hellooo just wondering, is there somewhere I can get a proper invoice for my 7tv subscription? I am on my second yearly subscribtion and just realised i only have paypal receipts rather than a proper one

Kinda gotta fix that asap

[uncut kiln]

any update on the delete button for duplicated kick accounts? got logged into mine again today https://7tv.app/users/648cda3bad1a750bb860c314

[urban cypress]

I got charged twice and on the wrong card for my 7tv subscription

[sullen hinge]

Hi let's go in dm's

[civic canyon]

do we always get 5 personal emotes or does that go up the longer youve been subbed?

[earnest roost]

currently it's 5 but that will be increased soon

[civic canyon]

ahh. wouldn't be so bad if it stayed at 5 if it increased by 5 every month, or even every 3 months 🙂

[civic canyon]

any idea why 7tv is showing my personal emotes twice?

not sure if i set something up wrong on this page

[tall edge]

hey anyone know the bug where i can press the 7TV logo to use emojis?

Like im pressing it but nothing opens. when i turn the extension off, i can use emojis again

updated to 7tv nightly and its working now, somehow i cant add favourit emojis now when i press ctrl

[lyric flame]

yeah, I tried 128 px and it didnt work. It was already 25 fps too

[worthy arch]

just dont upload webms

[willow ferry]

yeah

not a really greatly supported format

use a picture format

[worthy arch]

convert it to webp https://ezgif.com/video-to-webp

[willow ferry]

not a video format

for upload

[lyric flame]

It worked before, but I'll try converting it to webp

[dusk loom]

As far as I can tell, webm is not supported at all. Do you still have the original file?

[lyric flame]

I think so, yeah. It's listed under supported files though.

(under animation anyway)

I converted it into webp and that seems to have worked

[dusk loom]

[keen trout]

@sullen hinge can someone help me to delete my 7tv account?

[tulip solstice]

☝️

[errant ingot]

[grave swift]

this

[fossil wharf]

I can't change my nickname on 7tv, does anyone know how I can do it?

[lavish shard]

You can't

[distant condor]

yo on kick I have this issue where emotes will just return back to text

[azure prawn]

yo mods

https://7tv.app/users/648fd6cdf411098a128d3ee2 i think i needa unlink this from my kick, like delete it or something to link kick to my already existing 7tv account

idk where else to ask this

[distant condor]

@earnest roost please take a look at my bug

@azure prawn vyvanse guy LULE

[azure prawn]

[distant condor]

how much u take

[azure prawn]

60mg

[distant condor]

oh shit same sometimes 70 if I feel freaky

gotta renew that shit tho and my doc dont got any free time so annoying

[azure prawn]

MODS

https://tenor.com/view/forsen-mods-nymn-twitch-gif-19229116

[keen trout]

@grave swift i need to delete this https://7tv.app/users/64a9acc2b66fe5cd6f64b236

[terse patio]

Hello people, is it normal that when browsing emotes after page 25 the page simply repeats? I have seen other people have it behave like this

[worthy arch]

yes the search is limited to 25 pages

apply some filters to get more accurate results

[terse patio]

good to know thank you

[sharp sonnet]

Hi can you tell me how I can have 1000 emotes on 7tv? My friends have max 1000 emote capacity when I have only 600 😦

[sly radish]

#help-old message

solution: wait for a patch

[sharp sonnet]

Okay, thanks

[royal mortar]

does video stats not work or is it just broken on firefox? (nothing shows up when i enable it)

[vapid quiver]

even after page refresh?

[worthy arch]

never worked for me as well

[quiet prism]

Yeah it never worked

At least for me

[sly radish]

advice: dont use firefox

https://media.discordapp.net/attachments/817075418640678964/1095396040628252782/429.gif

[quiet prism]

It never worked on chrome either

[royal mortar]

ye i cleared my cache and everything but nope

[sly radish]

what video stats again? the delay time?

[royal mortar]

yeah

[sly radish]

working fine for me, Chrome, 7tv 3.0.9, FrankerFaceZ 1.57

[quiet prism]

Not ffz

[sly radish]

[quiet prism]

There is feature in 7tv

[sly radish]

advice: dont use 7tv

[quiet prism]

That's ffz

Not 7tv

[sly radish]

skill issue thats for sure

[royal mortar]

damn

[quiet prism]

My bad the other one has slight tilt

Looked the same

[vapid quiver]

obviously 7tv is the superior one as the ffz one is cut off on the bottom

but actually don't know why it works sometimes and doesn't others

I don't really dev on firefox

so...

[lavish shard]

RARE LEFT HAND SIDE CHAT

[quiet prism]

It doesn't work for me on chrome

[royal mortar]

i'm on firefox beta and i forgot, so maybe that's it?

[vapid quiver]

nah it doesn't work on my firefox either xdd

[royal mortar]

actually nvm it's working now on beta? and when i refreshed it was gone

so weird

[sly radish]

try Ctrl F5 instead of F5 maybe

fors refresh

[quiet prism]

Give me some quality alternative then

[lavish shard]

fors

[sly radish]

[royal mortar]

yeah i can get it to work one tab at a time only

[quiet prism]

Oh that's probably why it never worked for me

[sly radish]

https://media.discordapp.net/attachments/817075418640678964/1095396040628252782/429.gif

[vapid quiver]

ok, weird

it worked after I logged in

[sly radish]

"fuck firefox"

[vapid quiver]

skill issue

but ye it's not always instantaneous

[royal mortar]

maybe two different windows works and not two tabs

[quiet prism]

@vapid quiver fix it

[vapid quiver]

how many other twitch extensions do you have?

[quiet prism]

it doesnt work even when its just standalone

[vapid quiver]

[lavish shard]

https://www.youtube.com/watch?v=JoNhsRKw8gY

[young kraken]

I cannot connect my 7tv to kick i keep getting this 0auth and nothing ever happens. I tried so many different ways and browsers but nothing seems to work!??

Can one of the mods delete my account so i can redo it? It might be the issues

Account: glmood1_6374

[tulip solstice]

I don't get why people run

[lavish shard]

wait i just realised i posted in help

[tulip solstice]

yes you did

https://cdn.discordapp.com/emojis/1113152351063265420.webp?size=128&quality=lossless

[rich sphinx]

Bring back my personals please 😭

[limber vine]

having some issues uploading an emote, seems to be infinitely processing.

frames:801
size:2mb
dimensions:960x540```
tried bumping the dimensions down to 320x180 but still seems to infinitely process.

[worthy arch]

dont use mp4

https://ezgif.com/video-to-webp

[limber vine]

will give it a shot, thx

[willow ferry]

there is no supported video format with an alpha channel anyways

your better off using webp or avif

[limber vine]

tried using ffmpeg to turn it into avif, would just say the emote doesnt exist after processing for a bit.

[limber vine]

this worked, thanks again

[worthy arch]

[queen ferry]

I keep having this issue where 7tv is registering 3 different twitch accounts. I've changed my main twitch account name a few months ago, 7tv hasn't updated it. Then when attempting to sign into my new Twitch account on 7tv- its like fkin MERGED 2 of my accounts together somehow.

i.e. My current twitch account is not youngtarkov, and thats a seperate account that is no longer even named youngtarkov. The profile picture is to my NEW account. so they've somehow merged or some shit

[fluid plover]

#faq message

[queen ferry]

Oh, the most recent one?

I mean it's not even got my correct name or anything. I.e my 2 accounts on twitch are (7__ms) and (WhosFPS) and it's got YoungTarkov

[fluid plover]

your 7tv profile is linked to WhosFPS https://i.imgur.com/duJuNGY.png

bottom right

[queen ferry]

Yea but when I look into emotes on the channel, it says "YoungTarkov" with my logo next to it lmao

apparently it doesn't now.

oh yeah there it goes

Added By "youngtarkov" with my WhosFPS profile picture

I was just seeing if I could at least edit the name on my 7tv profile to properly match, if possible.

[fluid plover]

7tv profile name doesnt change when you update twitch name

Not possible but the system for that is changing in the future

[queen ferry]

Ah alright. Well even with that, The name is from one twitch account, the profile picture is from another

so assuming that's what the most recent statement in #faq is about?

[fluid plover]

Wym its the pfp for WhosFPS https://i.imgur.com/3GPR1HT.png

[queen ferry]

Yes, but they are 2 different accounts.

YoungTarkov is now known as 7__ms with

WhosFPS is a brand new Twitch acc basically

[fluid plover]

Because your 7tv profile isnt linked to that account

Its linked to WhosFPS

[queen ferry]

Hmm. Not sure how that happened, I just made WhosFPS 2 days ago and have had 7__ms for years (upon signing up with 7tv)

[fluid plover]

[young kraken]

Can a mod or an admin delete my duplicate acc pls

[sly ore]

if u delete a personal set can u recreate it? like can u assign a new set to be personal?

[rocky sierra]

not at the moment

[fringe palm]

Emotes just arent working, I've just tried uninstalling all extensions and reinstalling them. I've gone through the process of allowing 7tv for twitch and kick, checked it's compatibility, restarted my search engine. I've got the menu in the bottom right for twitch, but no emotes show?

[dusty flame]

yeah same

oh everything but the 7tv channel emotes just loaded

[fringe palm]

Nevermind, it was a BetterTTV issue. Simply had to uninstall all extensions, install BTTV, go to settings for allowing all emotes, then install other extensions. Not sure why my BTTV just reset itself so randomly.

[tribal herald]

My kick doesn't connect yet. Twitch is connected, and discord. For Kick when I follow the directions. It does not say 'enable for kick tv' it says 'onboarding' an goes in a loop that does nothing. An never connections. When I click sign in on the 7tv kick browser it just loops an browser says oauth 2callback Pic included. Bummer

[graceful swallow]

emotes doesnt work on twitch, tried to reload page, still. emotes that im trying are: muted, SUSSY, pepeJAM.

[lavish shard]

you do not have any emote set

@graceful swallow make an emote set in your profile page top right
then search and add the emotes you want

[graceful swallow]

okay, but other people won't see the ones I selected if they didn't?

[lavish shard]

they will see it in your channel if they also have 7tv

[keen trout]

No One ever responded to me, its 4 days i am trying to get to talk to someone abou deleting this account https://7tv.app/users/64a9acc2b66fe5cd6f64b236

[sullen hinge]

Yeah sorry, your account has been sent to the dev this morning was waiting on the dev to do it, it'll most likely be fixed tomorrow or later today

[keen trout]

Ok np i just wanted a response, i am fine waiting

Thx

[zenith lava]

guys, can I buy a 7tv subscription via a Russian card? I tried, but it doesn't work

[zinc blaze]

I subscriped a vew days ago beacause of the personal emotes but i accendently deleted the Personal emotes emote set how can i get it back? 😦

[rocky sierra]

it's not possible at the moment

[zinc blaze]

can't a staff set something like that?

[rocky sierra]

as far as i know, no

[tulip solstice]

@sullen hinge help Adrian. Force Anatole to fix the personal emote thing.

[zinc blaze]

thanks!

[tulip solstice]

no promises unfortunately

[zinc blaze]

i hope btw username lightadrian if he needs that

[brave nimbus]

[zinc blaze]

[sullen hinge]

i still dont understand how people delete their sets

[lavish shard]

https://github.com/SevenTV/Website/pull/982

[worthy arch]

too much work

[zinc blaze]

i thought you could edit the slots after that

[zinc blaze]

Do you think it's possible to reset my personal emotes per manual

[sly radish]

[supple edge]

@sullen hinge I see we're supposed to ping you with dupe accounts due to kick linking so here's mine https://7tv.app/users/648e0ccf0ee2f9ddd7631b43 thx in advance

[zinc root]

has it already been said that 7tv is down?

i might be blind x)

oh it has been

[tawdry mica]

hello i just bought a subscription and I was kicked out of the account and says that I can not authorize on 7tv website.

[zinc blaze]

Had the same issue try with another browser

[tawdry mica]

already did dont worked(

[zinc blaze]

7tv is down i think

[tulip solstice]

What did you mean by this?

"edit the slots"

[hot dome]

I need my emotes back

is it really down?

[zinc blaze]

I meant that maybe you could set over 5 emotes for the set

[tulip solstice]

oh lol

yes I'll take 500 personal emotes pls :)

[tawdry mica]

ok

[unkempt aurora]

7tv is working but i can't see emotes, how to fix that?

[tulip solstice]

it's working for me. Which country are you in?

are you able to access the 7tv website?

[quasi oxide]

looks like it's poland

[keen gust]

How can I delete a version of an emote ?

do I just click on the version -> delete ?

[unkempt aurora]

ye, poland

[unkempt aurora]

ye

[tulip solstice]

oh lol I didn't look that closely.

[quasi oxide]

aaaanyway, @unkempt aurora tell me if you're able to access this page and see the images https://7tv.app/emotes?page=1

[tulip solstice]

yes, but don't delete the first version. That messes things up

[quasi oxide]

^

[unkempt aurora]

ye i can see everything

[quasi oxide]

alright cool, not an isp issue

what's your browser?

[unkempt aurora]

opera gx

[keen gust]

oh thanks , and does each version need to be approved ?

[quasi oxide]

ok, try doing this: kill the chrome/opera process using the task manager

[quasi oxide]

yes

[keen gust]

[unkempt aurora]

okay i did

still nothing

[quasi oxide]

nothing? still can't see the menu?

[quasi oxide]

uhh @willow ferry could you help out?

I don't know much about chrome

[unkempt aurora]

i had this issue few days ago

but it just fiexd itself

i also reinstalled 7tv extension

[quasi venture]

https://7tv.app/users/648f3e8ab3fdb6379f1e84a9 @sullen hinge

[half anvil]

Any ETA on the deleting personal emote list that seems to have been a problem for a while?

[night tinsel]

I seem to not be able to see badges and paint on Kick. It also says i have to subscribe even tho i a subscribed

it also says that i am not signed in, if i try to it shows this code

[south grotto]

Hey guys i temperarily need to unsub from 7TV because of budgeting issues. For the life of me I cant find where to do that

[sly radish]

go to https://7tv.app/store and choose Do Not Renew maybe

[unkempt aurora]

now i can't even see 7tv icon there

[visual ledge]

I'm trying to get 7tv to work with Kick. I've added the extension with full permissions, but when I go to the 7tv settings in kick, it says "Sign In" at the bottom left. When I click to sign in, I get this message (on both OperaGX and Chrome): {"status_code":400,"status":"Bad Request","error":"Invalid Request: Unsupported Account Provider","error_code":70410}

[ornate helm]

can somebody help me to add my own emotes to 7tv
normally i know how to add but today i couldn't do it

[wet python]

what's different today?

[ornate helm]

i don't know

a couple hours ago i try i couldn't even click submit button

the button wasn' working

i try it recently

now ı can click submit but it says this emote is no longer avaliable

[wet python]

#faq message

[ornate helm]

i think ı found the problem thx

appreciate

[wet python]

[unborn oriole]

Hey how's it going. I deleted an emote I made, but it's still persisting

Curious how I remove it

[willow ferry]

just remove it

right click the emote in the set you'd like to remove it from

deleted emotes arent removed from sets

so channels can see what emotes have been deleted

[unborn oriole]

Ok so now how do I delete it from my emotes

Like, it's deleted now. How do I get rid of it so I don't have to see an emote that isn't available for use.

[lavish shard]

Click Use Emote and unselect it from your set

[unborn oriole]

I'm trying to delete it from my Owned Emotes section. It's not in a set.

[lavish shard]

oh
did that emote had another version, and you just deleted the base emote?

[unborn oriole]

I deleted the base

[lavish shard]

bc u deleted the base emote, the versioned emote still exists, so it still try to show the emote
but since base emote is gone, it cant show, nor take you to that emote page

gotta specify u wanted it removed from your owned emotes when u first requested the help
have to wait for an admin to help you remove that

[unborn oriole]

It has my name on it so I figured I wouldn't have to explain that it's mine

But I got you

[willow ferry]

it cannot be removed

its a logical bug not an issue with the data

[lavish shard]

oh it cant?

dem

[willow ferry]

the owned emotes section always shows the first version of an emote

even if it does not exist

if you deleted it entirely it would go away

[lavish shard]

what about removing the version

[willow ferry]

but it cant show the other version

[wet python]

i have that bug as well for more than a year at this point