help-old

[long escarp]

ooo alrighty, ill try like that, thanks!

[long escarp]

getting this
gql.transport.exceptions.TransportQueryError: {'message': '70401 Sign-In Required', 'path': ['users'], 'extensions': {'code': 70401, 'fields': {}, 'message': 'Sign-In Required'}}

[hollow trail]

Having this issue as well

I was trying to link my kick account to my main 7TV acc but it made a new one instead

[serene nexus]

#help-old hi my kick account linked to other 7tv account, can I get some help?

[willow ferry]

user searching is not what you want

and you should not be using it

its restricted like this for a reason, its not meant to be used for 3rd party applications

if you NEED to fetch users by username

lookup the username with twitch's api first

and then just use the rest api with their id

[long escarp]

ahhhh alrighty, so basically i get twitch id by username from twitch api, then i can get users/twitch/twitch-id and get emote set id from there to use on /emote-sets i see i see, thanks!

[willow ferry]

the last steps not neccissary

you'll get the contents of the active emote set included in the request to users/twitch/

[long escarp]

oooh that's awesome! thanks so much for helping me out

[severe bane]

Evening everyone. I have been banned on Twitch for some time now and can't get into my founders 7tv account as it is linked to twitch. Is it possible to get my discord added to my 7tv account? I logged in with it, hoping it would tie to my email address and pick it up but it just created a new account

If this isn't the place for support can someone link me? This is the 3rd time I've asked in here and I just seem to get ignored

[unkempt cobalt]

ban evasion

[severe bane]

not really, just want my shit for kick. I still don't even know what I did on twitch and they won't tell me anything

[limpid shadow]

?

[native vale]

how do i delete this random ass account

[candid basin]

good question

[native vale]

mods

[worthy arch]

@earnest roost 🫵

[native vale]

TOE GUY

[cedar pawn]

need help with this as well

[elder herald]

Same, tried linking accounts. But it just created different users for every account. For discord it created user "wesleydeman_6383" (https://7tv.app/users/648cd99e0ee2f9ddd762d6da), for Twitch just "wesleydeman" (https://7tv.app/users/648cd85bbef4002c8df22836) and for Kick "wesleydeman_3825" (https://7tv.app/users/648cd7f4ad1a750bb860c25a).

[rugged dust]

Same, mine still needs to be removed
https://7tv.app/users/648263437adff20811b14df1

[humble orchid]

@earnest roost I also have an account that needs to be deleted 👍 https://7tv.app/users/648cda38d977184898c05bc8 (fixed)

[jagged ocean]

@earnest roost https://7tv.app/users/648265807adff20811b14ea8 Same issue here, Thanks in advance

[scarlet wadi]

https://7tv.app/users/648cd56ab3fdb6379f1dfcc7 ditto 👍

[shadow sluice]

So when I changed my twitchname, a new account was created too. I readded every emote to the new one but I don't know if the billing for the sub on my old account is still going since I can't access it anymore. Is there any way to migrate the sub to the new 7TV acc? Would be awesome since paying for an unusable/ not existing account wouldn't be nice.

[white olive]

this has been a problem since launch on 7tv launch on kick

being worked on

from what i got told

[vocal cipher]

Yes

[vocal cipher]

no

[rugged dust]

ik

[white olive]

oh sorry didnt see mod badge

[low pivot]

hi i linked my account to kick and got a new one they told me is an error and to ask for help here 👍 https://7tv.app/users/648cd3430ee2f9ddd762d4df

[feral void]

We're working on a delete button atm, we'll post an announcement here once that's done. Anatole is fixing some common issues with Kick atm. Thank you for your patience guys

[rugged dust]

[worthy arch]

put it in news

Or something

[feral void]

Yeah I'll do that

[low pivot]

ty

[white olive]

yes news plz

[jagged ocean]

Thanks for the update

[feral void]

I'll add to faq also

[vocal cipher]

kick on top

[dawn fulcrum]

I too get this and do not know what is going on?? I have asked for help multiple times and there is never no response So I do not know what else to do but give up and cancel my subscription to 7tv

[limpid shadow]

lol

I unlocked my 9 month badge like 2 weeks ago and I still haven't gotten it 🤣

[uncut path]

same

[limpid shadow]

"shortly"

💀

[worthy arch]

All the cosmetics are updated on the 1st day of the month

[limpid shadow]

that doesn't cut it

should be at least weekly

had to wait a month to get a badge

like what

[prime hemlock]

still need this deleted https://7tv.app/users/6488be3911ffb819a6e40ded/ i cant use my account since its linked to that

[flint kestrel]

how do i connect my 7tv account to kick wtf...

it tells me this

[opaque river]

ok so i'm not going insane then

[misty crag]

same here

[flint kestrel]

we're all going insane

[rose vale]

Is the connection to Kick already fixed? The account 7TV created for me still exists and my original account still does not have the link to Kick
7TV: https://7tv.app/users/64825f267adff20811b14c72
Main: https://7tv.app/users/60ae9885ac03cad607488434
Note: Please delete the account zonianmidian_3488

[flint kestrel]

i think theyre actively working on it or something

[rose vale]

🤚

[worthy arch]

#help-old message

[opaque river]

I noticed someone got a 403 Forbidden error with this, but I got a 401 Unauthorized error instead

[flint kestrel]

whats this error

[cedar salmon]

Failed to verify code error on this end too

[unkempt cobalt]

banned from 3rd party thing

nah the devs are working on fixing things right now might be a bit unstable

[cedar salmon]

juicer online

so its a bit ridiculous rn

[rose vale]

[onyx gale]

7tv keeps changin my kick bio i dont even have it installed atm

[stuck sonnet]

is anyone else having trouble linking account to kick

[quiet prism]

We are currently experiencing issues with linking Kick accounts to 7TV accounts, due to the high traffic that certain streamer brought . So please be patient and try linking your accounts later.

Also if any of you get accidentally new 7TV account while trying to link Kick to existing 7TV account, we are currently working on delete button for that case. As mentioned in #faq message

[opaque river]

oh hey it finally linke-
oh no

now i get it

[inland hornet]

Still getting this messgae since yesterday

[flint kestrel]

it made you a new 7tv account?

[opaque river]

yeah

[stable rivet]

@sullen hinge How I remove my Kick account from the WRONG 7TV account?? I don't actually have this other account, it automatically made it when I tried to link Kick to 7tv. When I tried to unlink it, it says "don't be silly.. "

#help-old message

[lavish shard]

#faq

[sullen hinge]

[stable rivet]

But how do I log into this other account and manage it?

[sullen hinge]

for the time being you can't we're trying to fix this

[stable rivet]

OK. Thanks for the info.

[flint kestrel]

anyone know what the failed to verify code message even means?

[rare cape]

is there a way to remove myself as editor from a channel?

[wild wyvern]

nope this has been getting posted about for a while and havne't seen anything on it

i've been waiting at least a week to hear something about it

[weary blaze]

can somebody help me. When i have the 7tv extension it always hides the chat bar regardless of if i have the hide chat bar setting disabled or enabled so is there a fix or is the only fix not using the extension.

[past cairn]

Hello guys, anyone know why 7tv emotes are not showing on Obs Streamlabs Chat overlay (Chatbox). It show normally on the chat, just not showing the overlay.
Thanks in advance

It was showing few days ago

[quiet prism]

as of right now no, but if you send me 7tv profile of channel you wanna be removed from i can do that for you

[quiet prism]

Streamlabs is using API v2 and we disabled it few days ago. They need to update to v3. #news message
Very good alternative is https://chatis.is2511.com/

[weary blaze]

@quiet prism can you help?

[quiet prism]

What version is your extension and do you have any other extensions running ?

[weary blaze]

the newest one on the website and i have an adblocker and bttv

[quiet prism]

disable bttv and if that doesnt help what browser do you use

[weary blaze]

i use microsoft edge but have the extension from chrome and i use a mac book with m1

i will try rn

that didnt help

[quiet prism]

enable 7tv in incognito then if you go to incognito mode and then go to twitch does it also disappear ?

[grizzled socket]

Hi is there still currently no fix for the 7TV duplicate account issue on Kick? Asking because the update notes from last night say "Fixed some issues where the connection flow failed"

I doubt it but I thought I'd ask. 7TV integration for my account is all borked now for kick

[quiet prism]

did it make new 7tv account for you ?

[grizzled socket]

Yup, made the new account then was hitting me with a failed to connect error after signing into 7tv.app

So I deleted the extension and now it gets stuck on sign-in wait up to 10 seconds

[weary blaze]

it is still hidden

[quiet prism]

Yeah you need to wait right now for an admin to either delete your "new" 7tv account or for the delete button to be made

[grizzled socket]

Oh okay, I signed out of 7tv.app and was able to sign into the new account but I'd like to connect my main account if that's possible

The delete button for the account hasn't been implemented from what I'm gathering

[quiet prism]

not yet

but when the delete button will be available, all you will need to do is delete the "new" 7tv account and log back in into your old one, then just repeat the Kick connection process

[grizzled socket]

Right on. I have kinda bad eyes so I didn't read that I needed to be signed in first

[quiet prism]

i think this is something for the devs to look into then

[weary blaze]

ok thank you for all your help. I did also try the nightly release but i had the same issue

[languid estuary]

[lyric kernel]

how do i upload an animated profile picture

[sly radish]

try ezgif, convert it to .webp maybe

1:1 ratio

[wet python]

yeah, it needs to be square with the rest of the site emote requirements

[wise turret]

hello can you restore the personal emotes part please please i deleted it by mistake

I deleted it without knowing, please restore it, I beg you

[wind moon]

Allo guys quick question, unlinking my old (decided on another username) Kick account from 7tv and re-adding my new one should transfer all sub privileges, right?

[worthy arch]

yes

all the cosmetics are tied to your 7tv account

[clever chasm]

paint tool removed

[north steppe]

hey, I've noticed that the extension doesn't work in the vinesauce channel (for me) but it does on any other channel I watch, does anyone know what could be happening? (I'm on firefox)

[mellow fern]

I'm having issues rn w all of twitch, Can't use any emotes, extension just isn't working. I've tried reinstalling and refreshing (on operaGX)

[wind moon]

Thanks!

[autumn flare]

Struggling to get my 7tv working with kick, enabled all cookies etc even tried different browsers, it just keeps putting some strange hash code in my kick bio for some reason instead of the banner im meant to click

[fading cargo]

Hey i want to add kick to my normal 7tv account but it somehow createt a new 7tv account can i fix this somehow ?

[delicate lagoon]

I'm trying to log-in with my twitch account and I'm just getting this error message:{"status_code":500,"status":"Internal Server Error","error":"Internal Server Error","error_code":70500}

[empty walrus]

@autumn flare I've figured out the issue, I'm 95% sure it somehow created an account link from your Kick to a like Generated 7tv Account, when trying to link it one of the first times, Because it happened to me and I didnt realize it till now, I made a new Kick account to test it and it instantly connected to my 7tv first try. We just need the connection to the random 7tv account to be cleared/removed somehow

I just dont know how to get my Kick accounts connection to a randomly made 7tv Account removed so I can link it to MY 7tv

If anyone could help with this issue, I would really appreciate it

[wind moon]

See #faq @empty walrus

[empty walrus]

Awesome, my b for Clogging

[hoary jacinth]

I'm trying to link my 7TV to youtube but I get a popup with this dialogue:

{"status_code":404,"status":"Not Found","error":"Unknown Route","error_code":70498,"details" {"message":"The API endpoint requested does not exist"}}

the url for this page in the popup is: https://7tv.io/v3/auth/twitch?old=true

[keen steeple]

someone know when i receive my 6 Months Badge? ive been waiting for almost 2 weeks D:

[worthy arch]

july 1st

[ionic halo]

Idk if I am braindead, but I removed the type in chat box and now I do not know how to undo it, the settings button is gone

[short zenith]

there is a 7tv button on top right of twitch, next to your pfp

[ionic halo]

ahhh

yes I see

thank you

[leaden grove]

@worthy arch can you please transfer my paint and badges from my Danis_dx to my Danis account It wasn't a namechange so it didn't autotransfer

[worthy arch]

i cant do that

why did you make a new account in the first place

[leaden grove]

It got unbanned after 6 years

[shadow sluice]

even with a namechange, a new acc is getting created without the badges and everything autotransferring (happened to me) and i still need my subscription migrated

[leaden grove]

I thought 7tv used user ids

I guess it's a little unreliable if twitch decides to kill that api

[shadow sluice]

I changed my name on twitch and now there is 2 accs and my new one (new twitchname) did not have any emotes and is not subscribed (the subscription is still on the old name which i do not have access to)

[worthy arch]

well that sounds like you unlinked your twitch account from your old 7tv profile

and when you tried to log back in it created a new one

[shadow sluice]

i just pressed "sign out" and clicked on "sign in" again

[worthy arch]

link your old profile here

[shadow sluice]

https://7tv.app/users/61fd5cf569acfa0715e1ce06

[worthy arch]

well yeah

thats pretty much what i said

there is no twitch account tied to it

[shadow sluice]

but i just clicked on "sign out" since it was still showing me the old name on the top right

[worthy arch]

common mistake

the display name doesnt change

and people try to unlink their twitch thinking it would fix it

[shadow sluice]

when adding emotes it didnt add anything thats why i thought i had to resign in

[worthy arch]

if you just clicked sign out

and logged back in

it would refresh the connection

[shadow sluice]

yeah thats what i did

[worthy arch]

yeah but you somehow unlinked your twitch first

[shadow sluice]

i didnt unlink anything

[worthy arch]

usually it would give you a warning but since you have a youtube account connected it didnt

[shadow sluice]

my yt is still connected to it, if i had unlinked anything i wouldve done all

[worthy arch]

i cant do anything about this

so you should ask anatole instead

[shadow sluice]

all i need is the subscription to be cancelled and migrated to the new one

because if it is still billing on the old account that would be really bad

[worthy arch]

i think @feral void can cancel your sub

[elder swallow]

my like emote isnt uploading anyone know why? just says like 100% and a green bar but dont upload...

[worthy arch]

Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large, less than 50 fps if animated

[elder swallow]

How do I check if its less than 1000x1000

[worthy arch]

right click > properties > details

[elder swallow]

W Admin tysm

[brisk ice]

Hello, sorry to ask this, but is there anyway I can update my version for firefox? i try the 7TV website but it won't download anything . My current verson no longer allows me to use emotes

[zealous bane]

hello, im trying to link my YT channel to 7tv for emote usage, but it seems to give me this error when asking to log in to twitch for verification?

[worthy arch]

youtube connections are currently unavailable

[zealous bane]

ah, understood. thanks anyhow!

here's hoping the issue is fixed in the future, will check the twitter for updates in that case

[elder swallow]

It still isnt uploading

Its 846x478 or somethying and 25 fps

[worthy arch]

the file size is probably too big

[elder swallow]

Do you know how I would make it less

its 25mb

[worthy arch]

https://ezgif.com/video-to-gif edit it here

just make it smaller

it doesnt have to be 850px

[elder swallow]

Oml why this so hard its not uploading

[hollow pumice]

i cant figure out this kick connection thing, i have 7tv connected in chat and everything but im not able to get to that account the 2nd 7tv account that was made

[hollow pumice]

#faq

but im stuck too because i cant figure out how to get to that 2nd account made

did bro get banned

[naive geyser]

no

[hollow pumice]

ah

[naive geyser]

i was just raging

[hollow pumice]

well i cant link the 2 accounts

[naive geyser]

but then didn't wanna spread negativity

you know?

[hollow pumice]

yeh fair

i dont get how people are getting their badges and paints on this like its not working for me

[granite arch]

Does anyone know if colon-completion will be implemented on Kick, by chance?

[mint birch]

how to make the space between chat like wider? i feel like the chat too close between chat

[wintry cedar]

hey i dont know why, but after i tried to integrate into kick, since then 7tv has stopped working completely on any platform, the button for it doesnt show up near chat either. Any fixes?

[nova latch]

its still working on Twitch

[wintry cedar]

no it literally just doesnt work on anything for me anymore

i tried reinstalling the extension, reconfiguring, clearing cookies n cache, and installing 7tv nightly instead

[nova latch]

I am using 7tv nightly maybe thats why

[wintry cedar]

as am i! i installed that instead, still no avail

[dire folio]

Cant open the 7tv options in the chat on Kick, anyone else getting this issue?

[rough folio]

does 7tv not work on firefox for kick?

[dire folio]

it does

I had to download the extension from the website

[rough folio]

really? I cant see any emotes so im just like

[dire folio]

go to 7tv.app and download the extension

[fluid plover]

Have you clicked the extension and enabled it for kick?

[rough folio]

actually yeah, my nightly just never updated? I'm not sure how to update it w/o removing it completely

[fluid plover]

It will auto update all you have to do is refresh

[rough folio]

O_O

is my thing just bugged out? should i just reinstall it?

[dire folio]

you need v3.0.7

that one works

its on the website

[rough folio]

yeah im sayin i just dont understand why my extension decided to stop updating at that version

o_o

[fluid plover]

Oh you're on a hella old version

[dire folio]

v3.0.9 actually

[fluid plover]

Just uninstall and reinstall should be all good after that

[rough folio]

aight np! :D

i guess it bugged tf out

[rough folio]

should i get the nightly or stable?

[fluid plover]

It doesnt matter

[rough folio]

[fluid plover]

[rough folio]

okay i got the stable one that one worked fine

[mossy berry]

I'm trying to connect my kick to my 7tv and it's giving me an error
Connect 7TV...
Error: failed to verify code
any help?

[junior quarry]

Is there a fix to the duplicate account problem yet?

alright, thx

[atomic berry]

bro how do u get 7TV on fuckin safari?

[turbid badge]

i connected my kick account and it made a new 7tv account, i think it needs to be deleted

[misty peak]

Yup, I'm fucked as well.

[modern stratus]

yo mods. pls delete contraa_4826 it linked some bullshit cuh on foenem grave tho

[drifting plank]

is there a way i can see differences between stable and nightly

branches on github?

oh well i guess it doesnt matter

just curious

[pseudo geode]

7TV isn't working on Kick for me. I'm using Firefox

[sturdy bramble]

how do i merge the two account issue

[earnest roost]

done
make sure u have third party cookies on

[low mural]

Can you plz delete patch_1206 as well

[pallid oracle]

hi there, hope this is the right place to post!
is anyone having issues with 7tv emotes not showing up in chat overlay and obs?
ive spoken with several other streamer friends and it seems to not be an isolated issue.
i chatted with streamlabs support through twitter DMs and they said it was an api issue, that was 2 months ago. i've been using a different chat widget in the meantime but am hoping for a solution here. thanks in advance!

[modern stratus]

uuuuh where do i see that in brave do u know

[earnest roost]

honestly just try booting up vanilla chrome, sign in via twitch, then do the kick link process just for the first time then you can go back to whatever is your preferred browser

[modern stratus]

this was already on

[earnest roost]

easiest way for now

[modern stratus]

can i use edge im not installing chrome fuck allat

[earnest roost]

if you have discord or brave installed that's already 2 chromes you've got installed

[modern stratus]

oh this?

[earnest roost]

yeah allow those

[modern stratus]

i can do allow for now and disable after

ok

[earnest roost]

you only need it for the first time linking

scuffed sign-in method waiting for kick oauth

[modern stratus]

the connect button is gone tho

cause last time

[earnest roost]

did u enable permissions?

[modern stratus]

this one top right dosent do anything

[earnest roost]

uh try going to your profile

[modern stratus]

yeah its gone

thats what i used last time

[earnest roost]

refresh?

[modern stratus]

oh yeah its back now

worked ty

W

[earnest roost]

W

[granite arch]

Delete kaylogl_0664 -> https://7tv.app/users/648266a72cad121c6d8229ab

[dusty badger]

can any mod here delete airss_1184 https://7tv.app/users/64788a04ae7daff6969fb805 . thanks 🙂

[magic hazel]

wanted to ask if the report user button actually does anything? i misclicked it by accident

[earnest roost]

it doesn't no

[magic hazel]

that's a relief. thank you for the quick reply!

[dusty badger]

ye ur mad fast, preciate it anatole 🙂

[obtuse kite]

can i have deadly_2668 deleted, so i can relink?https://7tv.app/users/64825ec9d188e82f2595c1a9

[nova latch]

If you guys could delete this for me it will be sick https://7tv.app/users/648e5c89f411098a128cea34

[edgy flame]

can i have disidentt_1122 deleted, so i can relink, please?
https://7tv.app/users/648388266d3e0691ad35c66e

[radiant pine]

Could I please get this 2nd acct deleted, please? helplifealert_1873 - https://7tv.app/users/648268a490f619d9af690a64

[earnest roost]

there can only be 1 account connected

[young reef]

can romacen_2001 be deleted pls? it created a new acc I guess, idk if I fucked up the linking process to my main

[radiant pine]

Before I ask to have an acct deleted again.. how do I connect Kick to an existing Twitch acct? It keeps making a 2nd acct. Or can I not & have to have 2 accts?

[young reef]

You should be able to have 1 7tv account linked to whatever platform you linked with, look at xQc's 7tv profile for example. Shows both Twitch and Kick

[worthy arch]

just make sure you have 3rd party cookies enabled

or use a browser that doesnt disable it by default

[radiant pine]

thank you both

mine is disabled, but it keeps making a 2nd acct, instead of connecting to the original

[solemn sparrow]

how are the emote ids encrypted?

FeelsOkayMan -> 630660200e929d2fde44db5b

if its not a secret

[radiant pine]

Please delete the account helplifealert_7326 - https://7tv.app/users/648ed1add977184898c0c9e4/setting

[ionic mulch]

Hi is it possible to connect my old acc (https://7tv.app/users/618d6b81d34608492cc2caf9) to the new one (https://7tv.app/users/648ed896bef4002c8df2a091). I got banned on twitch and can not login to the first one. I would like to add emotes on kick and use the same acc as before. Is it possible to do something liek this or I am forced to create a new one (use 2nd one).

[regal roost]

Can someone please help me with logging into 7tv? Whenever i try to connect it just fails and i found out that it might be linked to my twitch account

[sly radish]

try right click the Sign in button, if u login with kick, then idk

[regal roost]

I managed to sign in with discord but twitch does not work

[sly radish]

maybe your 7tv acc hasnt linked to twitch or unlinked

[urban sigil]

this is a silly question but is there an integration of sorts to add 7tv to my discord channel and have my 7tv emotes collection in discord?

[sly radish]

check #7tv-tools

discord emote requirements are really bad for 7tv emotes tho

[boreal wigeon]

I can't connect my kick account to 7tv. Nothing happens after 10 seconds.
Can someone help me?

[blazing python]

hey, I have a question how to refresh nickname on 7tv after I changed it on twitch

[sullen hinge]

@blazing python cant do that for the time being but emotes will still work if you logout and log back in

[blazing python]

But someday it will be refreshed? @sullen hinge

[sullen hinge]

yeah we've been working on it

[buoyant cipher]

Hello, I have this problem when trying to connect to youtube

how to solve it

[boreal wigeon]

@sullen hinge Is it possible for you to delete my duplicated account?
Account Name: mrmizzi_3103(6487385fe8cdf6048fc93f73)
My correct account: MrMizzi(620fca79238beda80c09c446)
This is probably the reason for my problem.

[last badge]

Could a mod pls delete this account https://7tv.app/users/648f0365f411098a128d0de0

[quasi oxide]

a mod can't, you'll have to wait for an admin

[last badge]

Okay thank you

[fading cargo]

Could a mnod plz delete this account wazzup_0505 : https://7tv.app/users/648df83cd977184898c095fb or change it to WazzUp_ : https://7tv.app/users/61cf1e6f4c8d741816136590 thanks

[delicate lagoon]

I keep getting this error message when trying to log-in via Twitch (doesn't matter what browser I use): {"status_code":500,"status":"Internal Server Error","error":"Internal Server Error","error_code":70500}

[glacial oar]

pls delete iqkev_5400 it bugged while linking to kick. i have cookies enabled now so it should work right ?

[solemn ingot]

can an admin delete phyre_6735 plz https://7tv.app/users/6482974a7adff20811b15c06

[heady maple]

Hi, please delete this account (benjcas_0240) https://7tv.app/users/648f17a4d977184898c0d9b9

[scenic quest]

can an admin delete billycurtis_5148 please https://7tv.app/users/648e7feb0ee2f9ddd7633d2e

[serene sigil]

Hi! im sorry but i cannot for the life of me find the setting to auto pause the homepage stream, im pretty sure i saw this setting on 7tv before though, was it removed? and i cant find it on bttv either

[mint brook]

delete nuvvz_5681 https://7tv.app/users/648e00a90ee2f9ddd76317fe , i cant link kick account to my main 7tv acc

[upper tapir]

https://7tv.app/users/648d8b17ad1a750bb860e3ee delete this too please

marcel3_6452

[pseudo geode]

does anybody know if 7tv works for firefox? cause it's not working at all for me

[fading cargo]

@pseudo geode just use brave

[worthy arch]

wdym

[dusky walrus]

Works for me

[pseudo geode]

So I just did that and it works. For some reason I cant see any of the emotes on firefox. tf

[pseudo geode]

So for some reason, I cant see any 7tv emotes on Firefox even when I give it full permissions. But now it's working perfectly on brave. weird

[worthy arch]

do you even see the 7tv logo in top right

or the emote menu

[pseudo geode]

this?

[worthy arch]

i meant here

[pseudo geode]

so im on kick so i cant see that menu. but i just noticed that the 7tv logo appears in the chatbox on brave, but not on firefox.

and this is on firefox

[worthy arch]

maybe youre running an outdated version of 7tv that doesnt have kick support yet

but check if it even works on twitch

[smoky elm]

Do emote sets work?

[pseudo geode]

nope i dont see it on twitch either

[pseudo geode]

so everything works perfectly on brave, but its not working at all on firefox

[worthy arch]

something is wrong on your end

cause i just tested it and it works for me on firefox

[smoky elm]

Changed emote set doesn't work on Opera either

[worthy arch]

try reinstalling it from 7tv.app and make sure you have the permissions properly set up

[smoky elm]

It works on Chatterino, but not in the browser

[pseudo geode]

So I finally figured out the problem with Firefox. 7TV doesn't work if you have "never remember history" enabled. @worthy arch

[willow ferry]

this is known

the extension can not function without idb

[pseudo geode]

It'd been nice if someone told me.... >.<

[willow ferry]

which is disabled in any form of private browsing mode

[radiant pine]

Please delete the 2nd acct, thank you - helplifealert_7326 https://7tv.app/users/648ed1add977184898c0c9e4

[sturdy sun]

Can I please have mopolo_6678 deleted - https://7tv.app/users/648ea902d977184898c0c390 Thank you very much

[keen oak]

I'm on version 3.0.7.2000 and there is a bug where if you hover over a sub emote in chat it becomes bigger until you refresh the page again, has this been fixed in some newer version? It's the only issue I currently have

[hollow trail]

trying to link my kick account to 7tv. it tells me to wait 10s and then nothing happens, upon refresh there's a code that's been pasted in my about me section which i assume is for verification. any ideas

[crystal canyon]

As far as is can tell theres already a Thread in Bugs and Issues about problems with linking Kick to 7tv. For some it creates a completely new 7tv account and for some it doesnt do anything at all. Have the Same problem so imma just wait

[hollow trail]

All good

Just confused how some were able to get it working

[cobalt moss]

hii i was trying to add emotes for a streamer but even after creating an emote slot, i cant seem to able to add emotes

even if i have the parms and have created the emote set, is it that only the channel owner can create the emote set?

[empty walrus]

How do I get back to that Duplicate account to get the link

Can an admin delete this duplicate account my Kick linked to ---> gongie_4867 https://7tv.app/users/648df3f2d977184898c094aa

[soft talon]

https://media.discordapp.net/attachments/996627589684797553/1119371198996959292/eat_online-video-cutter.com_2.gif

[terse dagger]

https://7tv.app/users/648cd5be0ee2f9ddd762d5a3 (eireluke_0458) - Delete dupe account please if possible

[coral echo]

https://7tv.app/users/64825b0f2cad121c6d8225e7 (ferida_0844) - could mods please delet my friend's dupe account

[quasi oxide]

the absolute state of this channel

[quasi oxide]

oh and mods can't delete btw

[coral echo]

cosmetic role

+300 pounds for free i guess

[quasi oxide]

yes, 300 pounds (do we really have no fatass emotes wtf??)

[coral echo]

admin how to delet

[quasi oxide]

you dumbass

what part of "mods CAN'T delete" do you not understand??

[worthy arch]

delet

[empty walrus]

[knotty nova]

Hi is it possible to link youtube, kick and twitch all to the same account?

struggling to link kick + youtube rn

[tulip solstice]

yeah it's kinda broken at the moment

[knotty nova]

oh okay

[tulip solstice]

you can see if you scroll up

there are many people with similar problems

[knotty nova]

we got any estimate for when fix will be implemented?

[tulip solstice]

I wish

[knotty nova]

thanks for your help though

[tulip solstice]

"help"

lol

[knotty nova]

I mean I got an answer

[buoyant cipher]

very nice that no one answered my question ehhh...

a lot no helper people

[worthy arch]

youtube connections won’t work atm

[snow portal]

^

i was about to say that but bubu beat me to it

this guy

[worthy arch]

common lipton L

[buoyant cipher]

ok thx

[thin sky]

Mods please delete (drknessx_5561) https://7tv.app/users/648f85dfd977184898c0f600 it bugged while linking to kick. I have cookies enabled now

[hollow trail]

how did u do it

[rare cape]

sry just saw this will dm u it now

[tight ibex]

hello! um im trying to upload 2 emotes to 7tv and im just on the first one and it just says "Error: Rate Limit Reached: You have too many emotes pending approval! (429 )" but i dont have any pending for approval at the moment.
im sorry if this problem has already been answered somewhere else and i should've look there first but here seemed like a good place just in case

[rugged ridge]

I also got hit by the Kick link bug, please delete kathielvrc_6630, thank you!

[misty peak]

@quiet prism Sorry to bother you. I need two dupe accounts deleted. I made one, tried to fix it, ended up making another one. https://7tv.app/users/648e9d6bd977184898c0c1d1 and https://7tv.app/users/648e776abef4002c8df28d00
Thank you!

and if someone could tell me what I need to do to not make a dupe account, that would be great

[stoic barn]

Also have the kick bug -> maybeclean_2813 (648e64b2f411098a128cec70)

[lone junco]

kick bug need dupe acc deleted https://7tv.app/users/64838ff0315f10697d207949

[patent chasm]

uuh hey pls delete https://7tv.app/users/648261827adff20811b14d29 lmao

[tulip solstice]

https://cdn.discordapp.com/emojis/1042907357249802310.gif

https://cdn.discordapp.com/emojis/1042907357249802310.gif

https://cdn.discordapp.com/emojis/1042907357249802310.gif

https://cdn.discordapp.com/emojis/1042907357249802310.gif

https://cdn.discordapp.com/emojis/1042907357249802310.gif

[patent chasm]

[pine root]

dupe account got me, need a hand.

[sturdy sun]

mods please

[rose vale]

[quiet prism]

Sorry, only admins can delete accounts

[quick lagoon]

https://7tv.app/users/60f980b34c5d42dbbc51e5cb
I did everything that is needed but the kick tab did not appear, help

[tulip solstice]

https://cdn.discordapp.com/emojis/1042907357249802310.gif

[quick lagoon]

this not connected to my 7tv acc, can u helped guys?

[rugged dust]

[misty peak]

Sorry! Saw someone else ask you. My mistake.

[pine root]

I paid for a year sub on a dupe account, sadge.

[rugged dust]

could you provide a link to the dupe and your normal?

[mighty zephyr]

does anyone know how i can fix this?

[pine root]

can we screenshare cause idk how to find the dupe honestly

i got receipt for dupe purchase tho.

[rugged dust]

i assume it's a kick dupe account

what's your kick and twitch username

[pine root]

i didnt realize when i purchased it said moesleep-0

and i dont think i have a kick account

[rugged dust]

oh it's from discord

i'll forward it to an admin 👍

will get it transferred and refunded if needed

[pine root]

that would be great

i dmed you what i could

[rugged dust]

if nothing happens in the next few days ping me again and i'll check on it

[pine root]

no rush, thank you!

[mighty zephyr]

nvm apparently it was just a bug with Edge, doesn't happen with any other browser

[lost comet]

I got dupe bug. Dupe account is signally_3801 https://7tv.app/users/64900ce0ad1a750bb8617580
Main account is signally https://7tv.app/users/62a3b756144a2cc9bd41ab2f

User is signally on twitch and kick

Thx ❤️

[hollow pumice]

how do i get my spray and paint on kick?

[sullen hinge]

you just need to link your kick account to your 7tv subbed account

[hollow pumice]

I think i did that? Im not sure, it made a 2nd 7tv account

so i click the 7tv button in the top right, it opened a mini window which then redirected to kick inside that mini window

[violet steppe]

hi i paid for a month subscription, and i got it on a dupe account (sassyqueenb78_1837) help, can i just switch it to my main account. user is Sassyqueenb78 on twitch and kick.

[hollow pumice]

yeah im just in the duped account now

[heady orchid]

this might be a repetitive question but... how do i link my PAID 7tv account to kick?

[hollow pumice]

nah im tryna know too

[heady orchid]

"click the extenstions in the extensions and just click connect!" it just doesnt show my Kick is connected on the 7tv website

[hollow pumice]

yeah it never actually works

im stuck in a loop of going inbetween the paid account and fake account

[heady orchid]

how?

[wet python]

#faq message

[sullen hinge]

We're working on fixing the account linking issue

[hollow pumice]

alr

[heady orchid]

how did those with the duplicate accounts get access to it if i may ask?

[hollow pumice]

scuffed and busted and crusted

it just popped up for me

[heady orchid]

[hollow pumice]

when i tried to connect lol

[violet steppe]

me too

[heady orchid]

will wait then thank you all! just want the pretty paints . . .

[hollow pumice]

real

[violet steppe]

just popped up while i was trying to connect my kick

[granite arch]

In the onboarding settings setup in the platform selection i only choose to activate it for kick.com but it activates on twitch and youtube

because i have ffz on twitch etc

[true nest]

Unsure if this is an issue for just me or also other Firefox users, but the Nightly and Stable both don't display the correct badge or paint
(Twitch)

[sullen hinge]

@thin sky @rugged ridge @lone junco @misty peak @stoic barn @patent chasm @last badge @low mural @rare jolt @radiant pine @sturdy sun @upper tapir @solemn ingot @heady maple
You should be able to re-link your accounts now
We have a new linking method now and it shouldn't create a new account whenever you link your accounts.

[hardy oracle]

[sullen hinge]

If I missed anyone please ping me

[radiant pine]

Thank you so very much @sullen hinge how long should I wait before I try again?

[sullen hinge]

make sure you close your browser really quick before doing it

[next spindle]

I need help, not sure when exactly it happened but for a few weeks now I cannot see any 7TV emotes on twitch, I can see all BTTV/FFZ emotes in differing twitch channels, but no 7TV emotes

[sullen hinge]

you should be able now, if you have any issue tell me and we'll get it fixed as fast as possible

[radiant pine]

you're awesome, thank you

[next spindle]

both 7TV/7TV Nightly are installed on google chrome extensions, all perms needed are on

[sullen hinge]

Are you using any other extensions?
Other than 7tv

[next spindle]

no, I've un installed both BTTV and FFZ as it prompted me for the compatability issue

[sullen hinge]

What does the 7TV emotes show up as, does it show as broken images?

[next spindle]

so I've uninstalled the extension, cleared my cache etc, restarted PC/Brower, still same issue

it doesnt show any emotes, I can only see the text

even in the emote browser for the channel, I can only see global emotes, no emotes for the specific channel

[sullen hinge]

What browser are you using?

[next spindle]

https://i.imgur.com/XSxh65V.gif

it is called slimjet

[sullen hinge]

Never heard of it, is it just in posty's chat you're having this issue?

[next spindle]

in every chat

same thing in XQC's chat

[sullen hinge]

Have you tried any other browsers?

[sullen hinge]

Has it been happening for a while? or is this recent?

[next spindle]

just recently, I'd say within the last month

[sullen hinge]

You may need to refresh, is it happening on your own badges?

[true nest]

Yes, It's happening regardless of reinstallation, reload, cache clearing, etc.

[misty peak]

@sullen hinge Sorry to ping, but I need my dupe account deleted still, it would seem.
https://7tv.app/users/6490312acd36f492fb4e0ede

[true nest]

Sorry, forgot to reply on last response, It's also not showing other people's paints

Chrome as well

[sullen hinge]

you can only sync 1 kick account per 7tv account.

[misty peak]

I understand. My main 7tv account isn't linked to a kick account because my kick account made a dupe immediately.

at least I think

[lean pebble]

i cant link my kick account to 7tv, im using the stable version but it still seems very buggy on my end. its working normally for my friends though

[sullen hinge]

you only need to do it once
If it didn't link it means your account is already linked somewhere

lemme have a look

[misty peak]

https://7tv.app/users/60fcebff5b7deb3de05d4a3d this is my main account, linked to my twitch but not to kick ... if that helps

[lean pebble]

i forgot to mention: it is linked to some random account that was automatically created, i cant even access it anymore.

[sullen hinge]

I'll ask the dev to fix, make sure you're logged in into your main 7tv account if you link the kick account.

[lean pebble]

i thought i can just unlink by linking it to my account

[sullen hinge]

nah not really I'll reach out to the devs. Give me a bit I'll ping you when you'll be able to sync accounts

[lean pebble]

thank you, i appreciate it

[misty peak]

👍

[true nest]

On further inspection, It's just my own paint and badge

[misty peak]

Also, is there a way to change your username on the website? or nah

[sullen hinge]

try logging out and back in on the 7tv website

I'll check with a dev if the issue persist

[true nest]

Is it possible that because of me changing my name a few weeks back It's causing this?

[sullen hinge]

not for the time being. It's being looked at, just a bit busy for the moment. but we'll announce it whenever it becomes available.

[sullen hinge]

If you logged back into the site it should've fixed it.

[misty peak]

Of course! Obviously it's not a big deal, just curious. You guys are doing great.

[sullen hinge]

can you tell me if you get the same issue with another browser?
Also are you able to look at emotes on our site?

[next spindle]

yes I can see emotes on 7TV site

[true nest]

Unfortunately not, I have a 1.5yr badge with the Prismatic paint, but It's showing no paint and the 1yr badge

[sullen hinge]

Give it a bit for server side cache to refresh aswell, but i'll mention it to a dev anyways.

[next spindle]

what browser should I use as slimjet is basically a google chrome hybrid, it uses chrome as its webpage with features, but the actual browser has its own functions too

[sullen hinge]

Check dms

yes, what is the name of your duplicate account?

I'll ping you whenever the duplicate account is deleted
Make sure you login into your main 7tv account before linking again

[patent chasm]

thank you!

[sullen hinge]

^ @native vale @nimble flicker @vagrant pagoda @indigo wren @lean pebble @misty peak @vivid egret (make sure you're logged in on 7tv with your main account before linking)

[indigo wren]

It works ty!

[thick turtle]

hello i have the same issue, the duplicate is https://7tv.app/users/67b5678c778b5b3fad08e2c8324a69df

[jovial folio]

@sullen hinge If I could get sheephair_8338 deleted as well that'd be kinda cool https://7tv.app/users/648fc31c0ee2f9ddd76389ae

[sullen hinge]

is this the right link?

[thick turtle]

uh wait maybe not i just assumed that this is the link i actually don't really know where do you find the link but this appeared

[indigo wren]

@sullen hinge i add few emotes but they dont appear in kick chat 😓

[true nest]

Unsure which Anatole to tag

[sullen hinge]

give it a bit for server cache to reload and make sure you select your emote set for kick. via your profile on 7tv

[indigo wren]

I'll wait ty 🙂

[glacial oar]

idk if this is related but i have no badge now and im trying to resub, take my money now pls

[dawn gazelle]

Hi hi, for duplicate accounts, should we ask here for getting it deleted ? ^^
I seem to have the same issue as everyone, my duplicate is this kyweespeeroy_7557
https://7tv.app/users/6287efd28acb3b23f634be9e

[sullen hinge]

Make your you're logged in the right account

[sullen hinge]

Are you using a vpn?

[true nest]

I am not

[sullen hinge]

It seems that your IP has activity on 3 different accounts which is the maximum allowed per 24h

So it won't let you update presence (paints and badges) live whenever you type

[true nest]

Would it be because all 3 people in my house use 7TV? Under the same connection

[sullen hinge]

yes

[true nest]

[sullen hinge]

Never had that in the past, rare find

[misty peak]

All good, tysm!

[sullen hinge]

I think the solution would be to make sure your housemates doesnt type for a full day and then you could snatch the spot for presence

[true nest]

Well that's going to be very tough, both are full time streamers

[sullen hinge]

[dawn gazelle]

[thick turtle]

i found the right link https://7tv.app/users/64826bbc2cad121c6d822b5c

[glacial oar]

yea i think my kick linked to my alt

[true nest]

@sullen hinge
Is there a possibility to allow an increase for subscribers or something, It's kinda rough being subbed almost 1.75 years and now this

[sullen hinge]

the presence api has no login system its locked by numbers of accounts per ip.

just gotta get lucky everyday or use some kind of vpn , maybe not public kinds

[true nest]

I may use a VPN in that case, do you have any recommendations?

[true hemlock]

@sullen hinge is there any way to get more than 600 emotes on kick? im kick partner

[sullen hinge]

600 is a lot already, Normally the slots went up to 1k but newer account have a bit less should be fixed someday maybe around july

[sullen hinge]

Actually you won't need a vpn, wait a bit and I think the presence issue should be fixed we upped it for you

[true nest]

Appreciate you guys very much

[random stirrup]

hello can anyone reply I kinda need some help

my friend added me as editor in his 7tv but I still cant add emote in his emote set

[worthy arch]

do they have an emote set already

[random stirrup]

yes

[crystal canyon]

If someone could delete the Duplicate https://7tv.app/users/648ef0d9f411098a128d0961 that would be very

[true nest]

@sullen hinge it just updated, thank you & the team, Anatole too wherever he is.

[sullen hinge]

who's this anatole guy glad it's fixed though enjoy your paints ~1

[random stirrup]

I cant even make an emote set for his channel

[worthy arch]

that requires additional perms

tell them to add any emote first and try again

[random stirrup]

which one needs a check mark?

[worthy arch]

you already have them

weird

i can see it already works for you

[random stirrup]

yeah its working now

thanks

i dont know why its not working earlier

[young reef]

@sullen hinge Is the linking process fixed? I still have a duplicate account assigned to Kick and not my main 7tv acc linked with Twitch. Want to see if that can get deleted first before I try relinking again

[sullen hinge]

we first need to delete the duplicate

if you have the link to the dup we'll delete it and then you'll be able to relink your kick account to your main

[young reef]

ok I believe the dupe is romacen_2001

[sullen hinge]

[crystal canyon]

[sullen hinge]

Make sure you're logged in on 7tv to your main account before linking

[young reef]

ok will do

[jovial folio]

I got my accounts linked properly just now, thanks

[sullen hinge]

you should be able to link your account now

[young reef]

Ok it worked, Thanks

[rain rampart]

@sullen hinge hi hello, i'vr read the faq and all but i still can't connect my accounts

https://prnt.sc/MU3kr5c56vzU

[sullen hinge]

are you logged in on our website?

[rain rampart]

yes

and signed out and in

[sullen hinge]

Oh you have a dupe account

[rain rampart]

yeah i guess

[sullen hinge]

I'll request for it to be deleted, I'll @ you whenever and you'll be able to link once again

[rain rampart]

thank you very much

[sullen hinge]

you should be able to link again

[rain rampart]

aight thanks

[rain rampart]

ayyyy thanks a lot again

[urban junco]

@sullen hinge can you by any chance delete whatever account is connected to my kick.com/treuks account i dont actually know what 7tv account it corresponds to because of donk auth

[sullen hinge]

I'll tell anatole https://7tv.app/users/6484734b24d3712709cf46aa that the scuffed account

[urban junco]

yes thats probably it

no wait not probably

[sullen hinge]

it is

[worthy arch]

delete his main

[fringe kraken]

yea pretty sure i also borked mine by making a duplicate account @sullen hinge https://7tv.app/users/649069c51599f2e04f8eb2a2

[sour gust]

can you also delete my duplicated account? https://7tv.app/users/648f972bd977184898c0f97b

[frosty fog]

please delete https://7tv.app/users/648df6980ee2f9ddd76314e9 thanks a bunch

[wheat sapphire]

Just delete it all

[dawn gazelle]

@sullen hinge I asked earlier but I didn't wanna bother as you may have not seen it so I'm asking again if it's possible to delete this duplicate account made from the Kick integration
Name of the dupe is Kyweespeeroy_7557

link:
https://7tv.app/users/6287efd28acb3b23f634be9e

[steady hollow]

Hi, I've read through the discord and i probably have a dupe too because my kick account: https://kick.com/yyanni wont connect to my 7tv account: https://7tv.app/users/61cca4e95b3e4178c53ee51f I have no clue what my dupes name is either so if anyone could help that would be huge!

[sullen hinge]

Are you unable to link your 7tv and kick account ?

make sure you're logged in to your original account and follow https://7tv.app/help/kick

[calm osprey]

Bruh

@sullen hinge

What happend configuration kick

[sullen hinge]

What?

[calm osprey]

Bug

I click settings in 7TV in Kick , bugged

ekia

Eu estava dizer quando abri 7TV em Kick e n acontece

Bruh , calma ai

Não aconteceu anda

Quando clicei , n aparece , fds

Quero tirar os emoji em Kick

Chrome

Já fiz igual

[sullen hinge]

try this, this will disable kick if you follow those steps

I think they're trying to disable it right?

[hollow trail]

How can I find my dupe account? Ik I have one

[sullen hinge]

search your kick name in the search bar on our site

[hollow trail]

Kk I'll try it when I get on my computer

Thank you

[calm osprey]

i do , problem its emojis

I Want disable Emojis

[sullen hinge]

for the moment you can't

but you'll have the option later most likely

[calm osprey]

How

😦

[sullen hinge]

click on this ^

[steady hollow]

Yeah I'm logged into my original account on kick and 7tv, i have done everything until the "assign the emote set" step because my account doesn't show up there, only my twitch account:

[sullen hinge]

go on kick.com @calm osprey and do the same thing

[violet steppe]

Hello, I'm having trouble with a dupe account: I linked my kick and it created a dupe ( i didn't notice it) and than i subscribed to 7tv under the dupe account. Help please this is the dupe: sassyqueenb78_1837. this is the account that is twitch linked that i would like to link with kick.com and also subscribe with. https://7tv.app/users/631bb9548cf0978e2955b9e5

[native vale]

worked, ty

[vagrant pagoda]

thxs it works

[foggy wedge]

Hi, while I was trying to link my kick account with 7tv it created another account, could someone delete it? https://7tv.app/users/648f1b00f411098a128d12a6 <- dupe

[sturdy sun]

thank you it worked now!

[fresh field]

how do I request emotes now? I used to do it with a link like this https://api.7tv.app/v2/users/forsen/emotes but well u see the result

[white olive]

can i have mine deleted too king? https://7tv.app/users/64790edc804ca09ebf23a7ce

[lost comet]

I'm having kick connection issues. My kick username is signally (https://kick.com/signally) and has this in the about me [7TV:e5a4cce5cf9d61a8225c90ab569c0516]
It isn't linked to the right account. It made this duplicate: https://7tv.app/users/64900ce0ad1a750bb8617580
Here is my actual 7tv account: https://7tv.app/users/62a3b756144a2cc9bd41ab2f

[lost comet]

Missed me 👼

[worthy arch]

https://7tv.io/docs

[fresh field]

ty

[violet steppe]

*** HELP*** i also have a dupe account that my kick is linked too this is the dupe account https://7tv.app/users/648e90bbd977184898c0bf2b please delete. I also subscribed under this dupe account, how do i cancel my sub and subscribe under the right account?

[worthy arch]

@sullen hinge

[violet steppe]

ty

[hushed vale]

how do you use zero-width on kick? anyone

[worthy arch]

looks like they dont really work

as a combo at least

[glacial tundra]

dupe account please remove https://7tv.app/users/648126b65579ae9e2808ae10

[sullen hinge]

sent your request to the dev theyre not on right now but will keep you up to date. whenever it's fixed

[violet steppe]

Thank you I appreciate it.

[empty walrus]

Did we get a fix now?

Fuck yes, I'm linked thanks guys, yall are nuts

I still dont have like different Colored names/or my 7tv badge on Kick? Is that another issue were having?

@earnest roost can I ask you a question?

my b

[cunning hollow]

HELP Wait i'm confused. Can I put in a request to fix my dupe account without waiting for the deletion button implementation? @any admins

[empty walrus]

If you put your account in this channel asking for it to be deleted, it should be done

check and see if it still exists

mine's gone I'd assume they went through and deleted them

[white olive]

mine hasnt been deleted https://7tv.app/users/64790edc804ca09ebf23a7ce if anyone can help id appreciate kings

[fringe kraken]

hi @sullen hinge hate to double ping just wanna make sure you got my dupe account on the list to delete https://7tv.app/users/649069c51599f2e04f8eb2a2

[sullen hinge]

it is

[lost comet]

Please any confirmation

[cunning hollow]

Ok so I have two accounts that I made on accident when trying to link. One is linked to kick and the other was linked to this discord account. I would love if they could be added to the deletion queue so I can link them to my proper account that is subscribed to 7tv. The two accoutns are: https://7tv.app/users/648e0f16bef4002c8df26e94 and https://7tv.app/users/648e0c59d977184898c09b7d

Thanks so much @sullen hinge !

[mortal ridge]

just a lil questions: will the new version of an emote replace the old one? or have to delete the old one manually?

[marble snow]

how do i dowonload the chatterino version from 7tv ?

[sullen hinge]

@white olive @lost comet@dawn gazelle@frosty fog@sour gust@fringe kraken@full tree@urban junco you can link your accounts now make sure you're logged in on 7tv with the right account first before linking

[sullen hinge]

https://github.com/SevenTV/chatterino7/releases?referrer=7tv.app

[marble snow]

[white olive]

@sullen hinge it worked perfectly thank u guys

[frosty fog]

same. thanks for the help

[tulip solstice]

idk I still don't trust it

[sullen hinge]

trust wot ?

[tulip solstice]

the 7TV x Kick linking process

I'm terrified

irrationally so

[sullen hinge]

its good now

actually fixed

[tulip solstice]

It could still literally blow up and literally kill me irl

[sullen hinge]

[tulip solstice]

I've seen what Kick has done to peoples phones and computers 🔥

[sullen hinge]

[sour gust]

ty very much

[late vessel]

wyanot on kick got the bug where it makes a new 7tv account when you connect 7tv to kick, im posting for her bc she will be too busy to do it herself

[dawn gazelle]

Thanks a lot !!!

[tough basalt]

I am having issues turning on my emote collection for my kick stream. I can access 7TV global emotes, but it isnt letting me connect them. Any help?

I read above and noticed that a lot of people had this when they made a kick account and connected, it made a new 7TV account, I have seen this but I still cant seem to unlink the previous one

I hope this doesnt bother @sullen hinge but I have seen you helped others with theres ❤️

[sullen hinge]

I sent your account to the dev just wait a little i'll ping you whenever you can relink again

[tough basalt]

THANK YOU SO MUCH

[sullen hinge]

fixed, check dms

[tough basalt]

Do you need the link to my Dupe account? @sullen hinge

I think I can find it if needed

[sullen hinge]

should be done

make sure you're logged in on your main and you should be able to link your account @tough basalt

[tough basalt]

I just relinked it, but again it doesnt come up for me to connect my Emotes to it it seems

https://gyazo.com/c90380db3ac10f9926aea4f2c93907e3

[vivid canyon]

Hello, I just subscribed and i am confused with the personal emotes. I have added some and have been refreshing this chat for the last 10-20 mins but the personal emotes wont show up? Also when i click save after changing the personal emote capacity it doesn't save (idk if this is intentional)

[rocky sierra]

they have to be approved

just wait

[vivid canyon]

oh ok thanks

[earnest roost]

seems most of them are already approved so it should work

[vivid canyon]

how do i check this

if they are approved

[grizzled socket]

Hi can someone unlink my duplicate account as well please: https://7tv.app/users/648d8067f411098a128cb1c5

[earnest roost]

try closing out all twitch/kick tabs to reset your connection

[vivid canyon]

ok will do

[earnest roost]

it'd look like this if it's not approved

if theres no icon then it's

[vivid canyon]

ah ok 2 of them are waiting for review but the other 3 are fine

oh ok refreshing seemed to work tysm

[violet steppe]

Thank you so much it works.

[cunning hollow]

@sullen hinge sorry for the second ping today just wanted to make sure you saw my last message and you can ping me whenever it is done so I can relink.

[grizzled socket]

@sullen hinge same as Zeon for me: https://7tv.app/users/648d8067f411098a128cb1c5

sorry to bother

[opaque river]

can i get this dupe account removed as well https://7tv.app/users/648cf86abef4002c8df232a2

[sullen hinge]

@opaque river@cunning hollow@grizzled socketfixed make sure you log in your main account on 7tv and then link your account again

[cunning hollow]

it has worked thank you so much

[opaque river]

[grizzled socket]

thank you

[tough current]

Hello goodday my 7tv isn't working properly. It doesn show the emotes and the twitch chat is stuck at the top of the instead of flowing from the bottom up it just stays at the top while new messages come it. I'm on the opera browser and would like some help please. The issue started about 1 hour or 2 ago

[cunning hollow]

No rush at all, but if I am subscribed to 7tv and now have my discord linked how long until the role arrives?

[sullen hinge]

should sync up in a bit

[tough current]

would be able to assist me please?

[jagged ocean]

@sullen hinge Hey i got the same issue trying to link my Kick account with 7TV, Thanks in advance

https://7tv.app/users/648d3220ad1a750bb860d7a7

[opaque river]

how long does it take for my emotes to load on my 7TV channel? this is taking a bit longer than i expected

[earnest roost]

up to 10 minutes

[opaque river]

oh yippee it just now loaded

[tough basalt]

@sullen hinge and @earnest roost deserve raises. Thank you guys

[onyx gale]

could someone please unlink this account from kick if you get the chance https://7tv.app/users/64826c367adff20811b15103

[dreamy inlet]

When trying to link kick to my 7tv it created an entirely new 7tv account to link my kick account instead of just linking it to my current 7tv account. Any way to fix that?

[grand harbor]

I think a lot of people are having this problem, it should be fixed soon I'd hope

[earnest roost]

it is fixed

if you had a dupe made before about 24h ago then it would need to be deleted though

[grand harbor]

How can we do that?

[earnest roost]

drop the account here

[dreamy inlet]

I attempted mine about 6 hours ago and it created a whole new account instead of linking to my already existing one. Do you want me to link the account that should be deleted?

[grand harbor]

I tried to link mine a couple weeks ago when 7tv nightly first became available. I was initially given a new 7tv account but I can no longer access it. Whenever I click the 7tv sign-up botton it loads for 10 seconds but nothing happens. There is also no pompt on my profile section, never has been. :/

[earnest roost]

you shouldn't be seeing a 10 second load time, should be around 1-2 seconds now

[grand harbor]

oh ya you're right, much faster, but still nothing happens

[earnest roost]

try now make sure you're logged into your main account on 7tv.app

[dreamy inlet]

This is my dupe account that needs deleted https://7tv.app/users/6490b94cf590bd81889b107c

[robust token]

I thought we wait for a delete button?

[earnest roost]

not sure, a delete button involves a number of things, think that was miscommunicated by another staff member

[robust token]

https://7tv.app/users/648e7d1bf411098a128cf2c7 THis is mine then

[earnest roost]

that can't exactly be rushed atm

[onyx gale]

mine is fixed now ty, unsure if you manually did that or it was because i took the [7TV] Code out of my bio then did it

[robust token]

Happy to be rid of it, I think I also lost some hair over that

[grand harbor]

Holy shit

[robust token]

Do I have to logout for the dupe to be deleted?

Just to be sure

Logged in on the dupe rn

[dreamy inlet]

If it helps, my kick account needs to be moved from this account https://7tv.app/users/6490b94cf590bd81889b107c to this one https://7tv.app/users/6284e06d64619b37b7518ec9. Idk how the whole thing works

[grand harbor]

Now I just have a wait a little and I can add a kick library, correct?

[earnest roost]

yeah connect a set and within 10 minutes it should appear

[grand harbor]

awesome thanks man 🙏

[dreamy inlet]

omg, fixed. 7tv support is god tier

[earnest roost]

try now, log into your main account on 7tv.app first

[robust token]

@earnest roost

Thanks

Kick got linked on my 7tv account

[earnest roost]

whats your main account

[grand harbor]

Hey, still have no option to connect an emote set to kick

[earnest roost]

you just click the cog on the kick connection

[grand harbor]

only have the twitch and discord connection tabs on my end

[soft talon]

yo yo, i have tried relogging, reinstalling and for some reason i have no access to the paint tool. anyone know a solution

[grand harbor]

the link button reappeared on my kick profile, now its working

[earnest roost]

[tough current]

is there a way to go back to the old 7tv?

[earnest roost]

no

[tough current]

cuz this new one is bugging out my twitch chat and its not showing my emotes

[modern swan]

can someone delete this dupe account please and thank you https://7tv.app/users/648e85d4d977184898c0bcf7

[rough cobalt]

conflicting extensions maybe?

[nova latch]

how long does it take for emotes to be approved

[wet python]

usually up to a day, it's mostly depends on how full the queue is. you can still use and add the emote to your channel though

[thick sonnet]

Retried connecting my kick account and it is still bugged with the extra account that it created https://7tv.app/users/6482aeed2e005e037a390f9e

My actual account is https://7tv.app/users/613354ba434bb87c45d90ae2

Looks like it connects to main but is still linking to the dupe

ok so I have two dupe accounts https://7tv.app/users/6491676b4e8f6d6aafb13b3a

[compact monolith]

Hello again! Just want to be sure, if we'd prepare mr for your github with implementation for vkplay.live in the coming weeks - is it OK? Thanks

[elfin flower]

I have a problem, my kick account is linked with another 7TV and I can't link with my original 7TV that i use on twitch...
Dupped Acc https://7tv.app/users/64901a74ad1a750bb8617711
OG Acc https://7tv.app/users/62a3dedc2b24f7ba48b72d20

[quick lagoon]

I haven't been able to link my Kick to 7tv for 3 days now

https://kick.com/fleygik

https://7tv.app/users/60f980b34c5d42dbbc51e5cb

HELP ME GUYS PLEASE!

[earnest roost]

[thick sonnet]

[worthy arch]

[sly radish]

[boreal hazel]

i can't add favourite emotes in opera

[lucid loom]

so even while logged in to 7tv website and kick, somehow when attempting to connect them, it managed to create a new 7tv account, it wouldnt let me remove my kick connection, so i logged out of the newly automated created account, logged back in my main account, and now its not letting me connect my account :/

[nimble flicker]

@sullen hinge can you please unlink my duplicate account https://7tv.app/users/6490bb8d1599f2e04f8eca55

[craggy crane]

is it possible to force the 7tv usercard when a user that hasnt typed in chat/the streamer? /user just brings up the default one 7tv one just looks nicer

[hexed grove]

is it possible to install the 7TV extension in firefox, if so, how?

[sullen hinge]

https://7tv.app/ on our front page click on the extension button

[slender bloom]

is there a way to enable 2 emote sets at the same time?

[worthy arch]

through origins

[slender bloom]

got it thanks

[dense kindle]

Can someone please help me, i kinda created 2nd acc and now i cant connect that account on my 1st profile

[acoustic pasture]

i think i have a duplicated 7tv profile page and i cant seem to link it to my main 7tv page.

I cant find it aswell. My 7tv page is "holdingkeys"

[royal radish]

hi, same thing as others here:
https://7tv.app/users/613a95658a6d6c422eb6c159 - this is my main acc
https://7tv.app/users/648e3380d977184898c0a7f2 - this is a dupe that needs deleting

[strong harness]

having issues the last couple of days with some of the 7tv emotes not getting shown in the chatbox widget in OBS while all emotes are visible in my own browser;

anyone having similar issues or knows how to fix? Ty

[sullen hinge]

https://chatis.is2511.com/ try this streamlabs is broken I think

[strong harness]

Yo, thanks. That one seems indeed to work, much love!

[nova gate]

i tried linking my kick account to 7tv, but a new account was made and i can't link my kick to 7tv now, is there a fix to this?

[worthy arch]

post the link to the duplicate account here and it will be deleted

[nova gate]

https://7tv.app/users/64834a982e005e037a392d68

before i try to link it again do i have to do anything specific, like be on a specific browser or clear cookies or anything

[sullen hinge]

not anymore the new linking process has fixed that

just make sure you're logged in to the right account on 7tv.app before linking

[nova gate]

thanks how long does it take to get the duplicate account to be deleted?

[sullen hinge]

I sent your dupe to the dev team i'll @ you whenever it's fixed

[nova gate]

i appreciate you lots thank you!

[sullen hinge]

Most likely tomorrow or later tonight

[crisp cypress]

got the same issue with the kick linking this is the duplicated user
https://7tv.app/users/648dac590ee2f9ddd76300c7

[sullen hinge]

sent it aswell i'll ping you whenever it's done

[toxic ibex]

does anyone know about how long it takes for emotes to be approved for personal use?

[sullen hinge]

Usually a few hours or up to 4-5 days, you can also use already approved emotes for personnal use.

[toxic ibex]

hmmm, I've been waiting for like 3 weeks at this point lol

[sullen hinge]

What emote is it?

[toxic ibex]

https://7tv.app/emotes/63f02a8664042a6feeccd5fa https://7tv.app/emotes/60b04536fd9839f62d487a5e https://7tv.app/emotes/61c32f8d44cb589796afba3b

[sullen hinge]

I'll have a check at the queue

[toxic ibex]

cool cool

[crisp cypress]

thanks ❤️

[sullen hinge]

2 of them been approved, I'd recommend using already approved emotes for the time being for the rest

[toxic ibex]

[jagged ocean]

@sullen hinge @halcyon walrus

Hello: Could you help me with this duplicate account, thanks in advance

https://7tv.app/users/648d3220ad1a750bb860d7a7

[sullen hinge]

should be fixed by tomorrow

[jagged ocean]

Thanks

[river pike]

Hi I had a duplicated account bc i had a different username on TTV and Kick, I appreciate the fix in advance
https://7tv.app/users/6483a32076b53e625d592279

[sullen hinge]

just sent it as well , same as on top will be fixed by tomorrow

[river pike]

Thx

[drifting hare]

Hello, had a duplicate account made when linking my kick account. Dup account is the one linked. Can it please be deleted so I can retry linking. https://7tv.app/users/6483cb2b315f10697d208982

[smoky rune]

hello had duplicated account. https://7tv.app/users/648884b991d353630c8dbc12

[wheat sapphire]

[heady grove]

Hi I'm also dealing with a duped account 😦 https://7tv.app/users/6489ec5711ffb819a6e44477 Thanks in advance ❤️

[sullen hinge]

@drifting hare@smoky rune@heady grove should be fixed tomorrow

[sullen hinge]

@crisp cypress @nova gate @royal radish @nimble flicker @quick lagoon @thick sonnet @thick sonnet @modern swan@heady grove @drifting hare @smoky rune @heady grove @jagged ocean fixed make sure you log in your main account on 7tv and then link your account again sorry for big ping

daily spam pings

[jagged ocean]

I don't know what happened, but again I have another account

https://7tv.app/users/64922f6b16d0a941c30d80d2

Also, tried in another browser

[sullen hinge]

did you forget to login

[thick sonnet]

Would it be best before trying this to remove any 7tv related stuff from kick and following the guide step by step?

[nova gate]

i was logged in to my 7tv account before i tried to relink and it says it connected but on 7tv, it doesnt say i have a linked kick account

[jagged ocean]

Nope, loged on my original 7TV account and Kick account

[nova gate]

@sullen hinge

[sullen hinge]

name on kick?

[nova gate]

botbot

[sullen hinge]

can you try doing it on vanilla chrome

I don't see why it's not working

[thick sonnet]

Ok I reset cookies and permissions so here we go fingers crossed I dont stuff it up

[sullen hinge]

make sure you login on 7tv

first with your main account

twitch.

[thick sonnet]

So now I wait 10 minutes to see the emotes

[radiant harness]

Hi, I had a duplicated account
https://7tv.app/users/648292412cad121c6d823590
thank you in advance

[jagged ocean]

Ok, firefox is giving some problems, now linked

[thick sonnet]

The connect button popped up again on my profile so I am guessing this will disappear ?

[sullen hinge]

did you just link it?

[thick sonnet]

Yeah it hasnt been 10 minutes yet

[sullen hinge]

yeah it should be fixed in 10minutes

[thick sonnet]

There we go, now I can spam all the motes I want

[nova gate]

my username on kick is botbot, don't know why its not connecting

it also keeps saying this when i click on it now after i reopened my browser, doesnt say connected anymore, and on 7tv.app it never linked

[shut sigil]

Kick connected with another account of mine and I can't get into it to put my emotes.
In this account that connected I do not have access

And as a duplicate account my real account is Jpforg _ and the fake one is jpforg_4641

https://7tv.app/users/648fb116ad1a750bb8616686 this is the duplicate account

[analog surge]

need my duplicate account removed that happened with the error here is the link.
https://7tv.app/users/648e8f89ad1a750bb861262e

[barren girder]

Same bug here, I have 2 accounts now https://7tv.app/users/60b082714d83b66c44a6c475 https://7tv.app/users/64825b0f2cad121c6d8225e7

[rich turtle]

got an issue, i was using an alt account for twitch and 7tv but now that i want to log on my main account i can't and this is the only thing it appears (it opens on another window) also the 7tv emotes are not showing in my chatbox only letters, and like 2 days ago didn't had this issue i've tried changing some config on obs and chatbox but idk if it's related to this

[acoustic pasture]

@sullen hinge Can you let the devs know that I have a duped account too and I would like it removed, please? I can't find my duped account when I linked it with 7tv. \

[hardy oracle]

Hi, I accidentally created a duplicate account while trying to connect to Kick. The duplicate account name is epicxd_6280. https://7tv.app/users/648ce14ebef4002c8df22aaf If a moderator or admin could delete it, that would be greatly appreciated. Thanks in advance. :D

[neon stream]

not sure if this is a bug or whatever but why does the "paint" disappear after like 5 seconds of being in a chat?

[lament glade]

how xqc can view 7tv and bttv badges at the same time, this wasnt impossible?

[heady orchid]

cant link kick acc to 7tv acc. i click the kick logo under Link accounts... and it redirects me to 7tv / help page

is this suppose to happen?

[quiet osprey]

I have a duplicate account that needs deleted, thanks for the help
https://7tv.app/users/6479a062628540685214e498

[soft talon]

yo @earnest roost can i get some help, for some reason the paint tool doesnt show on my account and i am subbed

[cursive jay]

I have a duplicate account that needs to be deleted, thanks in advance: https://7tv.app/users/649263994e8f6d6aafb177a8

[brisk oracle]

@sullen hinge my account was also duped. Can you delete it? https://7tv.app/users/648e6e75f411098a128ceef1

[versed crow]

Hello, I would like to know if there is any way to recover the space of the personal empotes given by the subscription? I deleted the section by mistake and it doesn't appear again.

[rocky sierra]

not for now, maybe in the future

[static finch]

Having difficulty linking my kick account to my 7tv account. My 7tv account is "MudflapTV" and my kick account is just "mudflap" and no matter how many times I link and it says it was successful it doesn't actually link. Kinda at a loss of what to do.

[mint tangle]

Hey there ! I also have a duplicate account with the wrong kick linking process ^^" https://7tv.app/users/648419001966006df9a372c4

[hollow pumice]

same as me, my duped account is averwhy_7500 ( https://7tv.app/users/648cd904bef4002c8df2287f )

[sleek moth]

I have the same issue with Kick as well. It made a new account for Kick and I can't link it to my twitch account.

https://7tv.app/users/64900ac6b3fdb6379f1eb05f

[ancient wave]

Could I please have my duplicate account deleted? https://7tv.app/users/648e801cb3fdb6379f1e5e39

[hollow trail]

https://7tv.app/users/648ca4910ee2f9ddd762c72b
Sorry it took a while, can this account be deleted? Thank you

I'll have cookies on next time I try linking

[worthy arch]

FFZ addons

[slate compass]

is there ANY way to view 7tv emotes in the chat on clips.twitch.tv pages?

[sonic delta]

will the auto-complete for emotes on kick eventually become like the twitch auto-complete? the autocomplete is buggy for some emotes I've tried on xqc's stream. etc "omE" or ""

[fair mason]

i'm the editor of a friends 7tv integration but i cant add any emotes, help 😦

[quiet prism]

Do they have a emote set?

[fair mason]

no, do i need to add that first?

[quiet prism]

Yes

[fair mason]

thanks!

[fair vale]

hey I have the issue where a new 7tv account was created when trying to link my existing 7tv twitch account to my kick account. Could this account please be deleted - https://7tv.app/users/64828b982cad121c6d823408 - thanks!

[tawdry gulch]

is there an issue with changing username ?

[quiet prism]

No, we just don't currently support it

But it's just a 7tv username it doesn't affect any of your connections

[tawdry gulch]

any way to get rid of the numbers at the end of my name?\

[earnest roost]

you can change the name of the emote set

[tawdry gulch]

thanks

[wet python]

These emotes

[sly radish]

dojapls

[foggy pine]

hey there i accidently linked my kick account with wrong 7tv and now i cannot unlink my account and now i have this problem. how should i fix it please?

[worthy arch]

link the profile with the kick connection here

and it gonna get deleted

[foggy pine]

ive got that connected with kick only....

[lavish shard]

Yes
They will delete that kick account and you can relink again

[sly radish]

[river void]

https://7tv.app/users/648e6a390ee2f9ddd763375d - i have the same kick new account issue, this is the new linked account, could you delete this as well please. thank you

[neon stream]

@earnest roost sorry to tag you but do you know any reason why the paint disappear after opening a 2nd stream?

[runic trout]

Because it made a separate account https://7tv.app/users/648f33ccbef4002c8df2b68e ask for this account to be deleted in #help-old

[foggy pine]

who can delete it?

[sly crest]

I am having an issue setting up my 7tv w/ my Kick profile...My friends all have the option to edit and link their kicks but I cannot...No option and when I login through the 7tv Nightly it still isn't saying anything.... PLEASE HELP! I have been trying to figure this out for the past 3 days with no luck and I've been a subscriber for over 3 months now (just started on kick 2 weeks ago...so I've had 7tv on Twitch for much longer)....Its really frustrating me! XD

Is this the link you guys need? I am having issues finding the bad profile (non linked 7tv account) link...?

https://7tv.app/auth/callback?platform=KICK&user_id=toadie&manual=1&callback=https%253A%252F%252Fkick.com%252F

[worthy arch]

https://7tv.app/users/64850ee8152edf18727d6bc8 is this the one?

[sly crest]

yes I believe so.

I dont even remember ever making that! LOL

So I just request for that to be deleted and then....?

[runic trout]

can someone help fix it

i cant connect my kick account to 7tv

https://7tv.app/auth/callback?platform=KICK&user_id=jefvervloessem&manual=1&callback=https%253A%252F%252Fkick.com%252F

duplicated account need to be removed

https://7tv.app/users/6491d62f5db16a7a5a7c2b6f

[worthy arch]

once its deleted you can connect it to your main 7tv profile

[runic trout]

who can fix that bug that you cant connect your kick account with 7tv

[worthy arch]

its technically already fixed