#help-old
1 messages Β· Page 40 of 1


Has anyone else been having issues with emotes not loading? Even if i refresh some emotes just choose to not load and i never had this issue before
Elaborate more?
They don't show up in chat
it is just a empty message from time to time
but it is very random the same emote can be spammed 5x and the 6th time it doesn't show
or the 3rd time while the rest of the emotes show
Do you have any other twitch extensions? @night tinsel
Bttv for the auto claim of points but they aren't bttv emotes so would assume it wouldn't matter?
Or does it
you could try disabling the extension and see if it fixes
7tv has auto claim for points anyway
I guess i will try that, it is just weird as i always had both
what 7tv version are you on?
Oh ig i just never seen the option
Uh the latest one i think, was a beta tester for it. Can't remember the name
And i always check for updates
I will lyk once i am back at my pc, had something to do irl
Ok
in general, there's no need to have more than 1 extension these days. all 3 can show all of the emotes so just pick the one with the extra features you want/need
I made an emote but it gave such an error, I have to do it
make sure the emote is under 7mb file size and smaller than 1000x1000 resolution
3.0.6
Deleted bttv now so hopefully it sorts it, also is auto claim points automatically enabled?
You by chance know where it is under in the settings
Ah didn't know i could search, i normally don't play around with it that much

how do u turn off the ping sound effect when people @ you or put ur name
have you tried the settings
Hello. Just wondering... Does the 7TV extension no longer support older Chrome versions for use with Youtube? I have 7TV installed but can't see emotes or the 7TV menu anymore. [Chrome Version 109.0.5414.129 (Official Build) (64-bit)] π€
(It still works with Twitch for me though)
Can someone help me when i try to add an emote its saying that this emote is no longer available
make sure the emote is under 7mb file size, smaller than 1000x1000 resolution, under 50fps, and has less than 1000 frames
Hi
Is there anyway to turn off the purple outline around the chat box?
Yeah I was finding it annoying too
Thats not added by 7tv
Thats a twitch change
Oh I see
it's hot garbage
Whyβd 7tv change the text thing, its so bad
βοΈ
https://i.imgur.com/OVIff7S.png
been getting this for about a month since the big update i believe.. most 7TV emotes just stop working.. some work some dont..
anyone else have this and find a fix ?
are the animated profile pictures broken? I keep changing mine and its not updating over on the twitch web
Oh alright.
is there a way to merge 2 versions of an emote I uploaded into 1? the newer one has better FPS but the older one has more channels using it.

Is there a setting I'm missing to show when it's my first message in someone else's chat?
It works on other users, but not my own
My emotes wont post 
Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large, less than 50 fps if animated
oh I see
No
oh so it just doesn't work rn?
I dont remember if that was ever a thing 
Like first message highlights in general? That's a twitch thing and all 7tv does is make it look different afaik
Well 7tv has its own custom chat now
I know about first time chatter highlights but I dont remember if you were able to see your own before
i dont think even twitch shows your first time message
hm yeah just tested without the extension I guess it doesn't
Must just be a feature from Xtra then
You can make a suggestion for it in #1011268040408698930 
ye might as well 
I'm trying to submit an emote and it just keeps saying emote not available a few seconds after submitting each time. I have no idea why. its a png and its not even anything that could be bad
I just read faq and im in fact that cringe guy who didnt read before asking you can ignore me
yeah it was too big. imma show myself out now lmao

jschlatt pfp 
hey jschlatt is cool 
That's not very nice LiptonGod
Hi guys, I just uploaded an emote but for some reason it says is unlisted, how do I take that off?
the emote is not inappropriate
To be listed, an emote has to be reviewed by one of the mods
Since you just uploaded it, it hasn't had time to go through the queue yet
close enough
lol
Hello, I accidentally deleted a set of personal emotions instead of a smiley on the site, how can I restore it?
Thank you
Hey guys how can i rename my 7tv account. I registered on 7tv with the old nickname, and then changed it to twitch, and my old nickname remained in 7tv. How can I fix this?
As of now, there is no way you can change your 7TV nickname. This will be fixed in the near future
can 7tv auto claim points/moments etc?
it appears so, Mozilla is a shit company :)
Mozilla deleted most versions from it randomly
Im working on adding an alternative way to get the extension on Firefox
Hello 
I got no answer on my email aswell idk what to do
@earnest roost I saw you can help with this issue , i would really appreciate it π
Sure will look into it for you
brooo I didn't seen badges for a long time on firefox now I tried to remove 7tv rq and then add it new and now its gone
wtf
@earnest roost Do you need any extra Information or something ?
Temporarily disabled for now
what are you looking for
Google is not the goat 
We're waiting on them to approve us
I mean, it's stuck
Only way to get it is if we find someone who works at Google
To just cheat
No longer possible via the normal process
anyone doing anything about this? https://discord.com/channels/817075418054000661/1091049271031234650
im having the same issue did you get it figured out?

Hello all. One of my 5 personal emotes is greyed out and I cannot use it. I deleted it from my personal list, added it back. And it did work for about a minute. Then it greyed out again.
Its this one if it matters. It is approved for personal use so I am not sure what's going on.
https://7tv.app/emotes/6309e73ffe72a7a37ff476f5
I tried searching for this issue here and I couldnt find it, sorry if this issue is explained somewhere.
All personal emotes have to be approved and that one is definitely gonna get denied
grayed out since it is yet to be approved to be used as personal emote
it has to be approved to be used in chat
They are very strict when it comes to personal emotes 
Interesting, it shows up when you filter by "Personal Use Approved"
Am I using the filters wrong
username?
Of who added it?
the base version is approved, but not the latest version
use the base one
Ahhh I was wondering if it was the fact that there were 2
do your work 
Awesome thanks. Still new to this personal emote thing.
all good!

Changed my username on Twitch, will 7tv update or do I need to do something?
just wait
it's not possible to change atm, but it's in the works
so basically just wait
dang, alright
are all doc emotes really banned from personal emote use just because doc is band 
even though nobodys ever gotten in trouble for having doc emotes
no?
still cant download 7tv on firefox :(
ok that makes even less sense then
Firefox hates 7tv for some reason and they keep removing it, mr anatole said hes working on it 
which emote you want to get as personal emote then?
7tv name?
https://7tv.app/emotes/61d5dbb13d52bb5c33c4e21e https://7tv.app/emotes/60539ebd9d9e96000d24502f https://7tv.app/emotes/616ecf08b6d21adaffbe8f3f all rejected for no apparent reason
docRant and docFaint most likely because they can be used in a negative way towards streamers im not sure about docL tho
They are very strict when it comes to personal emotes
how can those be used in a negative way????
theyre only negative if the accompanying text is negative which is true for literally any emote
thats like saying someone typing "π kys" means the π emoji should be banned
They dont need text to be negative
im not arguing about it
of all the doc emotes on the site only 31 are personal-use approved despite many rejected ones meeting the requirements
@earnest roost please clarify 
The mods just approve/disapprove emotes randomly, explain to me how this emote that got refused ( https://7tv.app/emotes/6286477949bfbd86b87bb674 ) can be used in a negative way
personal emotes size should be smaller than 1.5 : 1 ratio
yours is 1.75 : 1
Oh alright yeah thanks
But what about this one https://7tv.app/emotes/616ec945b6d21adaffbe8e60
Too happy
Thanks alot, i notice no 7tv emote analytics :c
I need it to understand which emotes to remove (least used) etc to keep the list fresh 
I cannot PIN messages how can i fix it ?
I can't figure out for the life of me how to register on Kattah's site anymore
It worked at one point cause it tracks mine but I can't find anything now for a different account 
PorosLol aka DontAddThisBot is a mutli-varitey Twitch chat utility bot

ok im not a 7TV Subscriber anymore , i want to subscribe back now with paypal and there is a system error. So THATS what u guys trying to fix rn right ?
https://stats.kattah.me/ hyperlink sends you to the stats page, and then nothing to actually authorize
just ask @sand vigil i guess
I wait

thank you!
Hey guys, is this normal?
Hey folks, just wondering is there anyone else having issues with the options resetting back to default all the time on Opera GX?
i was having that issue for a bit, it seems to be working fine now for me but that might change idk
would be nice to have a backup/restore feature like FFZ
cannot see channel emotes
they dont seem to have any 7tv emotes
just kashy
i was using the nighty one before
i removed that and added the normal one
its still the same
I am seeing the same where channel emotes not loading is working again
few graphql errors in the console related to CreatorEventCelebrationsChannelPageBadge
When do you think will the Paypal bug be fixed ?
''Sadly a System Error occured. Please try later again''
@feral void
π€ π
She helped me already but just wanted to ask when do you all think its going to be fixed 
so uhh #help-old message
maybe because its dr disrespect and that it is twitch TOS, just a guess tho 
for the life of me i cannot sign in to 7tv
look the event 
"active downtime"
ah sorry
no prob 
i tried looking, joined the server like 5 minutes ago
no worries 
LMAO no worries i was wondering the same thing LUL
π
is this scuffed?
Were you subbed with paypal?
PayPal is a little bugged at the moment, we're actively trying to fix it
Hey so uh i saw the thing about firefox having issues with the main build right now however when i try to download the nightly build it just takes me to a missing page on the mozilla extension store. Are there any mirrors where i can download the nightly build?
I have a question, how do people have emotes that aren't theirs in personal emotes? Always thought only your emotes added to >50 channels can be added
It can be any emote as long as its in more than 50 channels and is approved for use
Til thank you
I never add authorization for the site while re-making, i just manually do it now 
is there a fix for this or...
but when i disable 7tv its fine
are you on firefox?
Hello I'm trying to upload this gif as a profile picture and it doesn't show on twitch 24 hours later, am I doing something wrong I'm subscribed
animated avatars are currently disabled
oh π¦ any timeframe when it will be back?
No idea, it's been reported and worked on, but no ETA so far
ok thanks
Hello guys! I subscribed to 7Tv for one year and I picked some emotes and put them in my folder days ago, but I don't see them showing up in my 7Tv emotes list on twitch. The only thing different for me since I subscribed is I can make my name different colors in twitch⦠Other than that nothing has changed. How can I start using the new emotes that I picked (and some that I uploaded)?
Thanks in advance π
what is your 7tv profile name?
The emotes you added in your emote set is only usable in your channel,
Being a subscriber you're allowed to use personal emotes, but you'll need to add your emotes in your personal set instead of your twitch channel set. Click on this button to see what set your can add emotes to 
Only 5 slots are available for personal sets for the time being. It should be increased soonβ’οΈ
Also you'll need to add the emotes you uploaded into that set as they're not added into your emote sets automatically.
oh wow i didnt think of that its not like theres a global 7tv emote with doc on it or anything
so many minimods in here
can someone manually link my youtube to 7tv, new version is aint linking, i didnt stream like 7days , streaming without 7tv is horrible can any admin or moderator help me please.
just unlinked like 10days ago, cause of new pc, waiting for update π¦
i can't upload emotes to 7tv. is it something on my end?
Emotes can be only 1000x1000 and have only 7mb in size so check if yours isn't over the limit
oh i see
it wasn't giving me any error or output of some sort
thanks for reminding me
any tips for me @quiet prism
We've been having issues with youtube support on the new extension, youtube support does not work for the time being 
any way to manually link 7tv yt please?
:((
if its linked should work right
cuz my friends 7tv is working perfectly fine
@earnest roost ^
i actually pushed a fix this morning https://github.com/SevenTV/Extension/pull/551
it's in nightly atm

probably an issue with compatibility
Yeah didnt though of that
i was just trying to guess 
I'll check into it
sorry for being rude about it im just tired of getting answers from people who dont actually know the answer
docRant could be seen as toxic since it could be used to mock a streamer, likely the reasoning
docL not sure
docFaint is on the line of a "diesofcringe" / sleeper emote (toxic) so that's likely the reasoning for that
However I will try to get clarification for whether doc emotes are allowed as personals or not
@upbeat kayak
theres only like 30 allowed doc emotes as personal and theres definitely more this is just what i found as examples
good to know, though i still dont entirely see the reason docRant being disallowed, since as far as i can tell the only way it could be used to mock people is if it were paired with mocking text, which could be true of any emote
Would be really nice if emotes that were manually rejected would have a field for showing the reason
Since there seems to be a lot of grey-area
I mean think of it from a streamers perspective, wouldn't it piss you off if you were ranting and someone spammed a ranting emote to mock you? 
not really 
well unfortunately the guidelines are pretty strict atm but they may be let up more in the future
I think there's plans to have the guidelines for all emotes visible somewhere on the site in the future
This would just be way too much work ngl
queue is already big enough as is
I mean just apply it to real life tbh
If you're talking about something you care about or whatever and someone comes in with the
^
fair enough, i figured for common reasons it would be easy enough to have just a checkbox
it'd be pretty fucking annoying 
Exactly
"well I wouldn't be annoyed" is just subjective opinion 
the guidelines are strict so that personals don't feel super intrusive in chat while also giving the freedom of "choose your own" globals
right yeah
now give non-subs 1 free personal slot >:)
queue total 10xs

hyru β Today at 8:29 AM
I think personal slots are planned to increase soon

you're done for kiddo
i guess
i just feel like sometimes it feels like reasons to deny them are being reached for even if its not a common use case, but it seems like hell to moderate to the point where i almost dont see why it was added as a feature over something like custom name paints
I mean I kinda agree but tbf that's just the struggles of moderation. Not every mod is gonna have the same insight on situations or agree 
We do actively have conversations over decisions tho so it's not like every choice is reaching or without thought
yeah i figure its a tough spot to be in
- there's also new mods learning as well
like should a "verypog" emote be denied because it could be used to show something being seen as boring even if its primary use case is enjoying watching something
not saying that theyve been denied because i dont know im just giving an example
Those are approved
but like i see
being more used as being scared or shocked at something like a loud noise than a sleeper/bruh emote
yeah I mean I wasn't necessarily agreeing with the decision but I feel like it's on the line and the safe choice was just to reject it
yeah i get it
and if you want an emote for that specific usecase, there are others
however I think I will ask others for opinions bc now I'm curious myself 
theres also the whole thing of residentsleeper and cmonbruh being global twitch emotes
like i see why 7tv personals like that would be denied because its harder to moderate whereas you can just banphrase those
tbh that just brings me back to this point
we try to hold moderation to a higher standard and consider context and meaning
yeah
streamers could ban phrase, but if we accepted multiple of those emotes someone could just switch between them and annoy a streamer 
like ok just ban the user sure but that's missing the point yk
yeah i guess im just thinking out loud at this point but i appreciate you being open about it
Yeah man of course
feel free to @ me if you have any questions tho and I'll give an answer or look into it 
Hello, i need help. 2 days ago near my nickname on Twitch a purple triangle appeared. What is this ? For what ? Is it because of 7TV?
No
Looks like a party hat
https://twitter.com/TwitchSupport/status/1463220956864946203 i think its this thing 
π¬ Starting today, viewers might see a celebration party hat icon on creator channels that they follow as we are experimenting with ways to increase engagement during Affiliate and Partner anniversaries! π
Learn more and share feedback here:
π£ https://t.co/SrLZua4Hxh
1212
175
or just the new anniversary thing that just do that as well 
@cyan torrentthank you
I hope the Paypal Bug fixes soon , im hyped about my new badge and colour
Compatibility issue with what
My 7Tv profile name is pawndini
@lavish shardHere is my original message: Hello guys! I subscribed to 7Tv for one year and I picked some emotes and put them in my folder days ago, but I don't see them showing up in my 7Tv emotes list on twitch. The only thing different for me since I subscribed is I can make my name different colors in twitch⦠Other than that nothing has changed. How can I start using the new emotes that I picked (and some that I uploaded)?
BTW, I am not a streamer I just want to use my own Emotes in twitch chat.
^check my message @young dagger
I checked your profile and you don't have any personal emotes
you need to click this little menu on the side when adding emote to personals
then selecting Personal Emotes set
@sullen hinge @quiet prism Guys, thanks for your help it was spot on, the only unfortunate thing is I can't even upload something I make myself into my personal set because it would not be used on more than 50 channels π
And all the good emotes are also used in less than 50 channels
can i update my username on 7TV site somehow?
Not currently
ok ty 
I'm also on Edge and have the same issue. Disabling 7tv and enabling the FFZ addon fixes it, but it would be nice to be able to use both extensions at once
Trying to sign into 7tv with twitch and getting a error code, cleared my cache unistlled and reinstalled it and still not working {"status_code":500,"status":"Internal Server Error","error":"Internal Server Error","error_code":70500}
yeah
The latest nightly update has this in the changelog: Reinstated functionality on youtube.com
Maybe it has been fixed. I don't use 7tv on the youtubes so I can't test.
how long does it take to put 7tv back to mozilla 
I'm currently using it on Firefox but I was on the nightly version before it was taken off the Mozilla app site, and now it self updates for me. Hopefully they'll figure it out soon! Anatole seems to hate Mozilla right now.
Right-click the sign in button and sign in with Discord. Once you've signed in, you would need to reconnect your Twitch account to your 7TV account
It's not possible to link your YouTube account atm, we're actively working on this and we will post an update here when this changes
Just curious, how long does usually it take for newly uploaded emotes to be approved by moderators?
I had used the "migrate to 7tv" button thinking it'd bring all my personal emotes over from BTTV but it did not so I'm stuck manually uploading them, this is probably gonna take a while 
I've uploaded 2 emotes and it took between 1-2 hours each time.
please.... the right click moderation.... im suffering since v3 started π¦
cant mod with all the smooth scrolling and how chats batching now ... right click is way better and sadly i dont have it anymore π¦
you can disable smooth scrolling
and which extension is that right clicking mod tool from?
definitely not a vanilla twitch feature
Yes its either frankz or bttv idk.
Please Specify 
mod sliders work the same way
It's a bttv feature
That's why it's not working. Only the subbed channel can use zero-width emotes, doesn't matter if the editor is subbed or not

is there not a means of manually installing/downloading for Firefox?
@full tree I saw that, but I was just surprised that you can't manually install it.
i was just about to ask 
@echo patrol can't you just drag from left of chat messages? Why is that bttv feature better than that? Seems same
how can i stop seeing an emote
in any channel
blacklist an emote
i truly hate xdd its eyes are so ugly
no the right click ,, in terms of response time, accuracy when fast moving chat, and purge ability etc is better
if someone is familiar with the tool and is a moderator would support i think
Its shown the same message for a while now (few weeks)
Did you subscribe with PayPal?
Yeah I think so. Was a Yearly sub.
@earnest roost ^ what I mean about PayPal subs
dont think it's related to paypal
Please Kathy if this can be implemented again its not the same as the mod slider... https://discord.com/channels/817075418054000661/1101449805076643840
or Anatole :c
PayPal good then 
Hmm

thank you anatole β€οΈ all the best
context menu in a sense that moderation tool can be brought back? with right click?
it is just more responsive and less actions
ok if need any feedback from myside its about the responsiveness
least amount of actions (clicks) taken to timeout/delete/purge/ban
it'll be a bit different but should provide the same degree of utility
yeah we need it
How do you install 7tv nowadays? Stable release is disabled on Mozilla firefox & the nightly release link is dead. https://i.imgur.com/Kl98ANW.png
Rip firefox users, thx for the reply tho
@feral void Hows the paypal fix going
hi, can someone tell me how i can join the translation team?
Was about to ask this same question.
check pinned message in #i18n
ty
Can someone pls help me with the 7tv api? I wanna search a user by its name but i dont know the query
7TV Developer Portal.
If you want the user information it should look like this
https://7tv.io/v3/users/twitch/137199626
replace the userID with the desired userID
Hello, i need help. When I make a chat in a separate window to put it on a second monitor, for some reason sub\VIP icons disappear. Can this be fixed ?
I want for my application that you can search an emote or an user with the name. I know how to search with id but i dont know what the query is for searching with name
I need the first parameter name
are you trying to search a emote name or a twitch username?
To search a specific user, you need to use this
You gotta convert the twitch username to userid and give that to 7tv api
And for what is this?
You can use that endpoint to get userID
Not sure about that one on the docs, since i only use the undocumented one
on v2 7tv it works with just the name https://api.7tv.app/v2/users/btwnavi
v2 isnt supported anymore and i recommend using v3
You also dont know the query for this one right?
That gets the info of a specific emote set
for example like this https://7tv.io/v3/emote-sets/62cea771b32e75c202c7b205
Note that emote set id is not same as 7tv user id
https://7tv.io/v3/emote-sets/global like this?
I want to have it like this https://7tv.io/v3/emote-sets?={name-of-set}
I dont know the parameter name
{
"status_code":404,
"status":"Not Found",
"error":"Unknown Route: This route is not implemented yet",
"error_code":70498
}
Seems like its not implemented yet
oh...
well then
Do you have an idea how i can achieve my idea?
So that i can search with name
So whats your main goal? getting emotes info in a channel?
oh searchng with name, you need their twitch ID
you cant use names anymore
So my goal is, that you can just type the name of a emote or of a emote set and you will get all the emotes
I want to achieve it with the names of a set or of a emote not with the id
well you gonna have to convert them to ID since theres probs thousands of same emote name and sets
I assume that i cant convert the name of an emote to its id
What i do is, i get the channel's emotes and search for the emote name and return the ID of that emote

Hi, do you know how I can change my display username on 7tv app, I've changed it on twitch and it's still showing the old one
Not currently possible
any reason as to why I cant download the extension on firefox?
Thanks! So Im assuming theres no other way to get the extension right now? I tried github but it keeps telling me the extension is corrupt
Trying to download any of the versions on the github page gives the this addon is corrupt error, gone as far back as version 3 but still gives that error, maybe firefox is preventing it?
correct
firefox does not let you install any extensions
that havent gone through mozilla
I just want my emotes man 
inb4 it comes out that someone at Mozilla is affiliated with BTTV in some way
well
ffz has never been allowed on the amo store
and before us, ffz was nights target
they had a feud for a long time
coincidence?
also now that I think about that, it makes people's comments that we're the problem starters here sound even more rediculous
all you have to do is look back to see how much of an egotistical maniac night is
the only time he calmed down was when discord was delusional enough to hire him for that year or two
Which came first? FFZ or BTTV?
Yeah that's what I thought
But then BTTV has zero right to get upset at FFZ
No right to feud, I mean.

Hey there
Hello, subbed to 7TV and my gif profile isnt working after i save, once i hit the F5 its gone.
now its back to the previous one
are you subscribed?
animated avatars are currently disabled, We're working on fixing them.
-5 
hii so I tried to log into my 7tv account through my twitch account. I got this message? {"status_code":403,"status":"Forbidden","error":"Insufficient Privilege: This connection is already bound to another user","error_code":70403}
Anything i can do about this?
legend, thanks!
Just curious if there's a way to remove yourself as an emote editor for someone else?
I believe it can only be by one of the mods iirc, I asked someone to help me remove myself as editor from a channel at one time but I forgot who did it
That is so helpful! Hopefully one will be able to assist me
thank you so much!
welp then telll the garbonzo firefox to stop removing the extension from their store
Why is Firefox even removing it?
'randomly' doesn't really say anything...
No email or responses from them?
Is there anyway to add it manually without having to get it from the store?
according to anatole no
#help-old message
#help-old message
there will be self-distribution of the extension for firefox in the future
I'm sorry but I hate Chrome.
Dogshit browser has given so many issues in the past lmao.
Just gonna use FFZ for now.
When was 7tv fully deleted from firefox?
far from yesterday
And I noticed 7TV was removed.
I don`t know, i used it two days ago
Not on Nightly.
On stable version its been removed for a while.
@golden edge i was found this one https://addons.mozilla.org/en-US/firefox/addon/7tv-old/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search
welp i guess the stable version was removed from last wednesday
and nightly removed from the past few days
is it safe?
Same dev?
I think his nickname was AnatoleAM?
Yeah, but i`m not fully remember
there is currently no way to install 7tv on firefox
mozilla has removed all working builds
for inexplicable reasons

Apperently the Old version you can. @willow ferry
But what is this one?
https://addons.mozilla.org/en-US/firefox/addon/7tv-old/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search @willow ferry
you dont understand
that IS the extension
and it is a broken build
read the release time
that is why its marked as (Old)
I see.
Uh...
Damn I guess I'll just use FFZ for now then.
Very sadly 
All functional builds were removed
@willow ferry so can you maybe give us a file with latest nightly build? 
leaving only very outdated versions from months ago
and
was just about to touch on that
firefox has made it impossible
to install addons via a file
you cannot do it, under any circumstance
unless said file
There is actually no way to do it manually?
has been signed through the amo store
Damn
nope
and
their service
for self signing said addons
has been broken for weeks

that version was
a readded version
the original extension id, that was used for stable
was restricted even more
to the point of complete removal
Why did they even remove it? People report it or something?
No reason given from them
That sucks.
other than the standard generic ones
Not even an email?
that dont actually indicate anything other than it was removed
they did provide logs originally
from another extension that some manual reviewer reviewed
and marked under our extension, but this was weeks ago, thats how our first id got locked
no way to appeal
a clearly wrong action
their support doesn't seem active
anyone got an answer
Zero way to contact them damn
also how do i check my own logs in a channel
I mean we did write to them
through the intended channel
on the original locked listing
and got no response
Could you upload the extension from a different account? lol
So you can`t upload it on different account?
Same question lmao.
I'm assuming the extension has an ID or something.
And it won't let you?
Yeah, i think they banning extension by manifest or something like that
I mean, that may be possible but we'd much rather just have this self signing sorted out
and not have to deal with this at all
or alternatively
we may just package
as a userscript
I see.
Like through tampermonkey or something?
yeah
we've structured the new extension
such that this should be completely possible
Interesting
Its neccissary for safari support as well
since you know, the whole apple developer license thing
Does safari support mobile extensions?
Firefox adds support for Linux essentially so its a big deal.
Thank you for working to fix it.
@willow ferry
Btw anatole left the server again 
Not sure what you mean by that, I'm a linux user, and while I do use firefox, chrome is completely usable
its just a different name
Chromium
but its an identical product
Yeah I know, I just hate Chromium.
with identical functionality, just a different name that google distributes it under
but internally identical
it even phones home the same way chrome does 
Which is why I don't use Edge browser because it's another product of Chromium.
you can use official google chrome on linux too and not use chromium which is compiled with insecure arguments on most distros
Idk I just value privacy more than others.
true, its only labeled chromium because of trademark collision
Chromium browsers are actually same for all, visual and functionality 
That`s why i don`t use vivaldi so much like firefox do
fwiw you might want to read https://madaidans-insecurities.github.io/firefox-chromium.html
I used to use firefox too but switched after reading this and it makes sense, I trust google not to send anything non-update related if sync and other stuff like that in settings is disabled 
how to install 7tv on firefox?
- stable release button on website disabled
- nightly release button leads to nothing
- nothing mentioned in faq
- nothing mentioned in v3-help
- tried downloading
7tv-webextension-ext.xpifrom github release and it doesn't work
help (ping me pls)
Atm there is no way to install 7tv on firefox as they've removed our versions. We'll post an update here once it's working again
ty for the quick reply, maybe mention this for now in the faq/v3-help channels π
is there a link to read details on the gross mishandling by mozilla?
you can install previous releases tho
its what i do
like 2.*? or the last 3
cannot install from unofficial site πΏ
if you do this on firefox developper edition
it works
otherwise you can install it from about:debugging#/runtime/this-firefox manually every time you open firefox
bruhhhhh
Are paints on a PS Plus system like if you were subbed the month they came out you keep them forever? Or are they seasonal or both? I'm sure it says it on the site but I can't browse atm
You unlock them the month they're released, if you're subbed. You can't use them, if youre not subbed anymore, but they're not lost. As soon as you sub again, you're able to use them again.
ty
My paints & sub was transferred to another 7tv account (I subbed in advance until October). Do the new paints not show up because it's a transfer?
when can we recreate a collection of personal emotes that we have deleted ?

we able to change our username yet?
Nope
Hows Paypal going 
i cant wait to subscribe again
The Thing u guys need to fix ist the System Error when u want to pay with paypal right
daily
ok thank you
7tv stopped working for about an hour
sorry if this has been asked before, but do you have to reupload an emote to change its name?
no, just click on properties and change it
thank you, I did, but it's still using the originally uploaded name
is it one you've uploaded or someone else's?
my own
do you have an alias applied to it in a set/sets?
yes
What's it look like when you rename the original from the properties tab?
if you rename the emote
you'll also need to rename it in your own chat as well
this is a safety feature
so people dont bait and switch channels
just either remove and readd the emote
or hit the multiline option
next to add
and change the name in the top right
Ohh, thank you so much! I just changed my Twitch name which is why I was having problems. I appreciate the help! ^^
how do I fix this
somebody in a chat asked about cancelling his 7tv sub, and kattah asked me to ask here if it was possible. from what i understand the user thinks it's reoccurring but as i understand it if the one month option is selected then it's one time. their twitch is @MrCIip
just hit do not renew
what is zero width?
Emotes that overlap on top of other emotes
Personal emotes are for subs so only you can use it but other people will be able to see it


Hello, is something happening to personal emotes? I had all 5
now only 1
I had all my 5 emotes approved and they worked in chat, now only one works
And neither have an icon of approved or rejected
link to your 7tv?
they're all approved
refresh?
had to hard reload and send a new emote for it to work tf 
How do i add 7TV on Opera GX?
Chrome store
but Opera GX is a different browser?
opera gx is a chromium browser, basically same as chrome
ah alright, i wasnt aware! thanks:)
It's happening again
not gonna give it more attention but it's definitively intermittent, just FYI
what browser?
is it like clearing data everytime you revisit the site?
@feral void So , i can gift a sub with paypal but i cant subscribe myself. With Gifts Paypal works but when i want to subscribe its System Error. What can i do ?
β
just be patient bruh cmon
@rugged dust So , i can gift a sub with paypal but i cant subscribe myself. With Gifts Paypal works but when i want to subscribe its System Error. What can i do ?

gifta? 
you're already subbed, I see the role
im actually not subbed
nah im not
your monitor buggin
bro mine is hendrik1300
i dont know whats going on with my paypal
but at least im trying 

I gifted you, if you wanna pay me back you can cash app me or something I guess $hyruverse
or I can dm you my paypal
link it here so everyone else can give you money 
dm me your paypal bro
7tv still not back in firefox? 
Im still on a older version where emotes not loading etc 
the older version sucks so bad there are so many bugs
just use Chatterino in the mean time 
Hi, how to update bio(description) on 7tv account ? logout and after login not sync with twitch
it's not updateable
any way to delete ?
why
It is irrelevant and not true, I am looking for a way to delete it or delete the account if it is not possible to change the bio
Should I write to this email to delete my account? kathy@7tv.app
I found this by searching on discord server
Hi, my twitch account has been banned, is it possible to transfer 7TV subscriptions to another account? If not, please cancel my subscription, I cant do it myself because I cant log in to 7TV, banned acc name: kozioo_
@feral void
btw my card was charged 2 times since ban, I thought the subscription be automatically canceled
Hello! I am using bttv and 7tv for couple of months, and recently, I don't have highlighted messages from bttv showing up anymoe except when I disable 7tv. Is it possible to keep both and remove the chat overriding from 7tv ? thanks
why do you need both extensions
7tv emotes and highlight options from bttv (whenever verified ttv are typing, it automatically highlights)
so i should only use 7tv right ?
7tv extension overrides all other chat related stuff from the other extensions
nowdays there isnt really a reason to have more than 1 extension, since each one can get you all of the emotes.
ah okok! it makes more sense now! thanks for the clarification!
I can't upload my emote, I don't get a error code or anything, I don't know what to do 
Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large.
It's a png so idk 
Didn't realize the quality is bad for the screenshots 
Never mind, apparently they've uploaded 
what software do u use to make a mov file into a avif?
or can handbrake make webp?
ezgif
playback looks slowed for some reason, atleast the webp that ezgif made
edit: oh nvm
Hi, can you dm me with your old and new username?
my sub just randomly stopped and wont let me click on update payment method or reactivate subscriptions. should i just try on a new browser
Link your 7tv profile
doesn't look your subscription is inactive
it says its ending in 2 days. but not allowing me to update the payment method. maybe its just glicthed out on my end?
just try resubbing after it ends I guess
sounds good. both these options wont let me click lol
There's no punishment for cancelling and restarting
reactivate gives me this error
"Invalid Request
Reactivation is not supported with PayPal at this time"
should i try not using paypal to re sub
if you want
hey is there any solution for the current update through mozilla?
How do I make the emote I uploaded not appear in unlisted?
Wait for it to get approved in queue
Oh ok thank you
ty
Also, bttv has commands, and is reliable
also how do people have 2 year sub badges? Was 7tv even around back then?
like what?
It resets my settings pretty often, even when I am not clearing any browser details like cache or cookies.
It'll just stop working, works on one channel then disappears the next
my badges don't update
7tv has been around for longer than that
Do emotes require an approval to activate?
subs were only introduced more recently as well
It's been a quiet boy then. Wish I knew about it earlier
I'm not leaving or anything. Just whining
also you must be out of site storage then
the extension heavily depends on idb to function
which itself relies on site storage
but yeah that would explain
why it would occasionally be reset
and also simoultaniously occasionally not load at all
if idb fails to initialize due to lack of space the extension will not start
because its used as a caching and data transfer mechanism between the worker threads and the page
and chrome also has a global storage limit
across all sites
hello! i have a problem, ever since this morning, im having trouble loading 7tv emojis
any 7tv emotes looks like this
This seems like a problem, idk. I'm not smart like that. But other extensions never had that issue
Hey, quick question, is there a bot or something that can sync the 7tv emotes you've got to your Discord, like BTTV did?
because we've gone to lengths to optimize our extensions
the others just start a completely new isolated instance
for every tab
instead of sharing data and processing between them
I see
but to do that we use idb as a data transfer mechanism
also so the worker can go down and be restarted without issue
welp, my 7tv is simply gone
I click the 7tv extension and it says something about onboarding when it used to. ok will do
thats normal it'll always say that
thats so you can go back and reconfigure from a fresh start
yeah
thats exactly the issue
try killing all chrome tasks
like close all your windows
ok, brb
k chrome is down completely, restarting
@snow portal Are you able to mass import though with this bot? Cause from what I'm seeing you have to go through them 1 by 1.
that fixed it!!
this has been a reoccuring issue
ty so much
inexpicably with no descriptive error
idb fails to initialize
from chrome's side
and needs to be killed
damn
we need to add an error popup for this
since theres no mitigation we can do for this
when this happens
Would that explain why auto-completing 7tv emotes just kinda randomly dies sometimes?
cause I've been experiencing that for a week or so 
Like typing them out manually is fine, but auto-complete will just keel over sometimes
might also be cause I still have ffz installed too idk 
youd have to contact the dev about that
im not sure
emotes is not showing, even reinstalled 7tv and restated webrowser.
installed the nightly and now it works but stable is not working
done
how do you turn off this sound notification when someone pings you in your chat? 
7tv logo up in the right corner next to your profile pic.
search for> play
and youll find it
Turn off play sound on mention
thank you 
https://i.imgur.com/QxEXb1M.png How do I have more options than you 
No im saying
Like site layout
Oh ok I was thinking you needed to update or something 
working great now
Hey, sorry to be a bother but Ican't download the extenstion for firefox? even the nightly link doesn't work?
Mozilla broke it
Sweet...
Taht is terrible... Guess I'll just watch twitch on chrome..
Thank you all for your help! Look forward to mozilla stop being jerks about this.
Site layout is in nightly version right now so maybe if he has official version that's why
am i doomed to never be able to use personal emotes? i deleted my original set a long time ago by accident. do i need a whole new twitch and 7TV? π
Just need to wait
Devs is busy with something else
It says its approved 
Maybe its just bugged
Oh I think the base version of it is approved but its showing the other version in the search
well now the alternate version should be approved
Thank you!

Still not approved as a personal emote?
yes they are
they are approved
its also weird the paint doesn't show up in native chat
You mean without the 7tv extension?
no, with
Sometime you have to type in chat first to have the chatbox loaded
fixed it
had to chat from the edge browser native chat (logged in to that account there, added emotes there) before the emotes updated

Hello guys am i the only one who cant pay with paypal or is it a known issue
yes
i think 7tv is resetting extension settings after every update 
not for me
what browser again?
Where can i download the mozzile addon from? both links on the website are broken
not anywhere right now: #help-old message
firefox removed both stable and nightly version of the extension from the store
and you cannot add the addon as a file
probably won't be supported
Hi, I'm creating emotes for a certain person, I'd like someone to accept my emotes for a public list, since I can't add any more. My account on 7tv is: Gari_756 Link:|| https://7tv.app/users/62f17d0c309e03fd97e715a4||
=Sorry for my English, it's not my main language=
bc there's no reason to, ffz:ap is a supporter badge for an entirely different extension/add-on that doesn't even exist anymore iirc
when add-on support is added, there's a chance someone could make an add-on for it
but until then I doubt it gets support
if u wanna see it you gotta uninstall 7tv, only have ffz running. Or just sub to 7tv instead 




<@&817085632378699878>
answer all the questions NOW








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