#help-old
1 messages · Page 28 of 1
You can’t disable it
the extension is supposed to overwrite the entire chat so you cant
you can't disable the new chat. if you want to keep things default as possible just dont enable the smooth scrolling 
FFZ still has the old chat though
But I use other extensions' to modify the chat
the extension will have compatibility with other extensions in the future
just not atm
Wait so now I have to remove 7TV because of this update?
surely there should just be a "new chat" toggle
Just use FFZ in the meantime
from 7tv not from twitch, I got banned from twitch for smth else
I used to rice out every possible thing when I was younger. Now I just roll with the defaults most of the time. I don’t mind the new chat at all
I did previously but FFZ doesn't seem to support the "on the fly" additions and removals of emotes on 7tv
It doesn’t
That's why i installed 7tv
The new 7TV chat is needed to support similar feature for paints
In the new chat people’s paints can update on the fly as well
Before it would take 30+ minutes
There are going to be other cool new features that won’t work in the old chat
Ah okay, is there a way to roll back to old extensions at least?
Oh lmfao, I didn't even notice it was on the beta branch, that's all I needed
thanks!

I thought maybe the stable version got updated to v3 or something
But I couldn’t check on mobile
I could use some help. I’m not able to upload any emotes to 7TV. Every time I try, I would get, “Error: Insufficient Privilege (403 Forbidden).”
I think it has something to do with this.
Did I do something wrong?
No, that “LiptonGod” bug has been happening for a while. They’re trying to get rid of him. ||
||
Thanks for letting me know.
I’m just not able to upload anything, as previously mentioned, and I assume that had something to do with it.
403 errors are related to sign in problems. Did you happen to link your account to a new twitch channel or something?
Nope.
I just think it’s the LiptonGod problem, because since that came up, I haven’t been able to upload stuff.
@snow portal fix yourself 

fucking lipton always breakin shit 
^ reminder for myself to check when i get on pc
I believe you uploaded two emotes - one wide and one normal sized, two versions per emote, i deleted one of each of the versions because they were duplicates 
Read your DMs, sent one like yesterday or so
@green hound you can reupload those emotes, Im not sure what happened
there were 2 versions of emotes on the wide, and on the regular emote
they were duplicates so i deleted the one that you guys were not using
But isn't versioning the whole point? I made modifs to both and uploaded them as new versions, and only the new version was used but then couldn't use any 
But thanks 
both versions as far as I could see, unless i just didn't look hard enough, looked the exact same
the changes were minor yes 
would probably just be me not looking hard enough thats my fault
Hey I submitted an update to my emote to remove background but the emote on the streamer channel is still the 1rst version, I deleted the 1rst version but it's still showing on the stream
https://7tv.app/emotes/6404a3b1435ea94241749cf7
will do thanks 
should switch over @hard mirage if you have the new version enabled; just takes a bit of time
no, you can still add an unlisted emote to whatever channel
although the new version you uploaded will be approved at some point etc.,
6404e8a2e0759359c6688af6
6404e89059f51b6e1a7e9293

can you approve it please ? 6404a3b1435ea94241749cf7
sorry for bothering
thanks for the support guys
👉 ♥️
okay thx for the support
🫰

I just got the DM. Am terribly sorry. I’ll stop going forward.
I’m taking bets on how long until they make a rule against people requesting their emote to be approved in discord
I’ll hold the money
Good morning, I paid for the 7tv sub and the color appears on the panel of the page, but not on twitch. I have already waited the necessary hours and it still does not update, how can I solve it? I don't know if someone else has had the same problem
what version of 7tv are you using? v2 or the beta v3?
I know it can take like 4-5 hours on v2 for the cosmetics to update in chat. if you want to see them instantly try using 7TV beta. it has all the features v2 has plus more.
it appears in chat but not on those pages your looking at
you have to type in a chat first
hi everyone, i have a dumb question, if chatterino don't show the 7tv emotes, what i can do?, update chatterino?
Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large, less than 50 fps if animated
For the best quality, i suggest you to resize your emote to 128 pixels high since the emote upload process will resize it to 128px in chat at max anyways
im gonna just pin this shit and just tell them to check the pins

people will check pins
ty
Honestly, stuffs from #faq should be pinned here, instead of a separate channel in a separate section
Now pin this message
Pin me harder 😩
done

im dancing on the floor
Hello, can one of the moderators, need help
depends, what do you need help with?
Wrote a personal message on Discord
do you by chance use firefox? I think its a cache issue with images. try closing your browser entirely and reopening it
chrome
also blocks me from using my own emotes
refreshing a 2nd time fixed it
Is there a way to get an old paint added to an account?
Maybe with a little bit of financial motivation? 

I'm trying to upload an emote and it's being automatically removed for some reason
check pinned
It is compliant with all of those
It's a single image, 265x128, 192KB
well then its probably tos and its getting removed by a mod
It's literally just a person sitting on a couch
And it's being removed instantly, definitely not manual
try a different format then
Ah yeah it looks like my image was saving as 64bit for some reason and 7tv did not like that 
you read my mind 
im sorry if its a repeat or in the faq i didnt see: if i sub to 7tv, will the chats i edit get the zero width emotes? I know ill be able to turn them on, because it wont let me right now, but will the chat see it as well?
or will the chatters all have to sub to see the zero width if i turn them on
no
no, for a chat to have 0 width emote that person has to sub themselves
the channel has to be subbed for 0 widths to be enabled
Correct, simply just for enabling
hello, i made a rename on twitch and with that I had a question, can I somehow rename the 7tv profile?
Not possible currently, will be soon
thanks for help
thank you @rugged dust and @signal kite and all the other 7tv homies
u guys rock !!

Apparenly alot of emotes broke randomly on the website?
They also don't work in chatterino and twitch chat
you have bad dns, it'll come back by itself within an hour
ok
flushing DNS helped.
close browser
Open command prompt
type ipconfig /flushdns then hit enter
open browser again.
didn't work for me
I launched it with and without the administrator and nothing
Anyone know how to help fix these busted emotes 
@round arch
Thanks 
also take beta stuff in #beta-discussion btw 
This is a beta only thing?
?
no but i noticed you have the beta enabled, thats why i suggest taking stuff like this to that channel 
Ahhh i see 
yeye no worries tho 
Kinda sus that everyone has bad dns all of a sudden 
i came back to see the first 3 letters

huge help, thanks 

I didn't get a ping, so I can't be held responsible for my lack of critical information
@tulip solstice #news
You now got a ping
So you are responsible for the lack of critical information
from the moment I got the ping, yes
Might not be a thing but is there a way for us to use some type of customcss for the on-screen chat in OBS to show peoples name paints?
Thank you both
I cant see my own paint, any idea whats the issue?
are you using the beta version of the extension?
Nope
also what's your 7tv account?
did you recently change your paint?
DefectiveStupei
https://7tv.app/users/6186c9ebf1ae15abc7ec20bc
doesnt seems like you have a sub
did your sub ran out?
only subscribers can use paints
im pretty sure i still had it yesterday considering it said i still was subbed
incase that is (in fact) the issue at hand ill resub
check your sub status at https://7tv.app/store

what on earth is
? 

how did this come to be? Who thought it was a good idea?
And why is it so funny?
it needs eyes
Hey, I was made channel editor, but I can't add emoticons to the channel. Is there a limit to the number of channels I can edit?
the channel owner has to have created an emote set for you to add emotes too. they can do this under their profile in 7TV top right corner
It worked, thank you 
yw! 
they can also just add a single emote, same thing 
ahh yeah! thats the the other thing. knew I was missing something easier
also an option at the bottom of the set ui to create a set 
I thought it was an ocean at first too
there used to be a clownmeeting emote on our channel but it's gone 
hi, im about colors 7tv. I have had this problem for a long time. After changing my nickname, I lost my colors, but i have founder badge and i havent first colors. I definitely had colors and is there any way to solve this?
my nickname history: seazuy, name changes detected (10): davi_off => davidae3 => dezimell => zbe3ga => seltsadge => sadgecd => sadgesynth => sadgw => sadgesynth_ => vmyb => seazuy
Did you cancel your 7tv subscription at any point?
no, it happened because of a bug with discord and twitch
I remember for sure that I had these first Christmas colors
idk how it works
you created a new account
without realizing it
the old account must still be there
wait nvm

He's saying he's a founder but he's missing og paints
were there multiple paint drops when founder was eligible 
ye and i have only one acc

Could have subbed once/got gifted and earned founder, then resubbed after first paints
that means you werent subbed from december to may

their paints start with fairy glow
how do you know 
prob not
i subbed in June 2022. I got blueberry !
but i really like 80's pool. Unfortunately there is no pricetag on that paint. What i missed is gone forever 
Menthol or Puddle >>>
if im a 7tv subscriber, can i use zero-width emotes for a channel im an editor for?
or can i only use zero-width emotes on my own channel
You cannot add zero-width emotes other than your own channel
thank you
is anyone elses twitch player lagging after a few minutes of being on a stream? Mine stops lagging the moment I stop the extension or switch from the beta to the stable version
sounds like a bug worth reporting
What browser
Firefox
I was having that problem on opera gx a while ago and anatole didnt believe me that it was real 
I had to switch to chrome to fix it
I’ll report it if it continues, might just be an issue in my end
How would I add more words to highlight me with 7tv beta, I have a set of words highlighted on BTTV, and they worked just fine on 7tv stable but now only my username is highlighted
There is no keyword highlights in beta
Is there a way to fix highlights from BTTV then, 7TV beta broke them for some reason
Cant use both at the same time
Cant help you with that
I think ffz also has keyword highlights? Maybe use ffz + 7tv beta
7tv beta overwrites chat completely, functions from either bttv or ffz like highlights wont work at all with 7tv beta @ancient summit
I believe it's WIP yeah, might want to check #beta-discussion to be sure, but I'm pretty sure it's coming soon
Alright, thanks!
Hey, just joined here to ask when Paypal is back as subscription option. My subscription is going to end in 22 days and I would like to continue it, but the issue here is that Paypal seems not available anymore. Are there any information if Paypal is going to be available in future again or do you don't use it anymore?
@feral void might be a question for you 
Hey, you would need to wait until the subscription expires for the PayPal option to become available. Reactivation isn't possible with PayPal at the moment, it will be in a future update
good to know
Ah alright, that makes sense, thank you for the quick response!
Have you linked your discord to your 7tv account?
link to your 7tv profile?
link to emote?

Hello, how can I change my 7tv name? Because I've changed it on twitch
Currently it's not possible, will be very soon
Okay, thank you 🙂
can you verify that you're the owner of the 7tv account?
send a link pls 
did 0 width emotes break? They aren't working in chat for me anymore even after a page refresh
what do u want me to link
@earnest roost any idea why they wouldn't receive the sub role? 
im just frog 

noob question, how to correctly do combo zerowidth emotes?
what should i do, if i cant log in with twitch on the 7tv website? ( Error: 500 Internal Server Error, Error_code 70500)
Zero width emotes go after regular emotes and it will overlap on top
with space between codes? (yeah, it worked, was posting before together no space)

Sooo what exactly happens, if I link Discord and/or Twitch account to multiple 7TV accounts? 
You cant link discord and twitch account into multiple 7tv account
It will show an error saying the account is already in use
huh
Account switcheroo, fun stuff. Have multiple 7TV accounts linked to banned Twitch accounts due to VPN. Took me long time to figure that out.
First account was a founder and still subscribed, as there was no ability to login and cancel it (not that I wanted it to cancel). Wrote lengthy email about account migration, apparently they did it, so I can log to the first 7TV account, but I have Discord locked in different 7TV account. Oh well.
can you link the accounts in question @weary laurel
https://7tv.app/users/613931eef7977b64f644c021
https://7tv.app/users/62e79a937a90f628113594e4
https://7tv.app/users/63e43619b958195a9ac078b9
Honestly I'm just glad I can access the original 7TV account.
so you want your discord link from the 2nd account onto the 1st?
Yeah. And the Twitch account from the third remove completely, so It's only linked to the first. But I think I can do that all by myself with some throwable YT/Discord/Twitch accounts, I'm just scary to touch it honestly. 
you'd prob need an admin to delete the 3rd
but for the 2nd you can sign out of 7tv and then login with discord (right click sign in button)
And link some throwable, ten unlink Discord, and link it to the first account, yeah.
then you can create a fresh twitch account, link it to the account with your discord, and then you can unlink the discord and put it on your first
Uff, done. Every account has it's own Discord account, and the first 7TV founders account is linked to my Twitch. Hopefully this small maneuver also cleared backend DB. 
@frail star Hello. Over the past 24 hrs I've been chatting to someone who does work on FFZ's BTTV Addon, and specifically who's helped implement the proper rendering of BTTV's Emote Effects (including combining effects which were just pushed in the past hour). I told them that I like to use ChatIS for a chat overlay, and they said it should be easy enough to piggyback off their stuff to get the emote effects to show on ChatIS. They did say if you had any questions to join FFZ Discord and they can give a dev role to you to join their dev channels. 🙂
So... BTTV has emote effects? News to me
dont even bother adding that shit

its so bad
both bttv and ffz's effect shit is so bad
yeah i totally changed my mind on adding this to 7TV after a night of watching twitch
every streamer hates it
i'm only gonna filter it out, and maybe in the future add an option (default off)
@frail star Yeh they added them in January. But this FFZ dev made it so you can combine them. Plus they work with 7TV, FFZ and BTTV emotes
i dont even get the value of it
like just add wide emotes or scuffed emotes
Having flipped emotes is not as "annoying" as having all emotes flashing like the FFZ effects which are only for FFZ subs
Not having to waste slots on reverse emotes is a big plus
I'm not sure with 600 slots you can say you are wasting slots
and being able to do emote combos with emotes that used to not work if so nice
Tbh I think people struggle to fill them all
"wasting slots" in 2023
like yeah its not a waste of slots but people are gonna use one time and never use it again
think about it
bttv added personal emotes
but no one used it
Yeah, I was thinking the same
as if all three providers dont offer you a total of 1600 or whatever crazy shit it's at now
yeah 1.6k in total
Also, @earnest roost while you are here, are there any docs on cosmetics API? The v1 is deprecated? How do I migrate 
I mean I still have to reject emote add requests cos 600 is filled up. and with effect combos that adds like 20 emotes for 1 slot usage
the new cosmetics relies on the eventapi
Just remove old emotes
with 600, there are bound to be some
I mean I don't see what's with the hostility. It was just a request to be able to see effects on the overlay so I asked. In our chat we do emote combos daily and have fun with it. and I constantly remove emotes and hover around 550 in 7TV.
proper docs are in the works but essentially, you do POST /v3/users/{user.id}/presences when the user writes a message, and simultaneously subscribe to entitlement.*, cosmetic.* with the condition ```json
{
"ctx": "channel",
"platform": "TWITCH",
"id": "<channel id>"
}
I'm not hostile, I'm just lazy 
actually ignore the presence part since your app only listens
What's the presences for?
oh and emote_set.*
you'll then get cosmetic.create events with data of i.e a badge, paint, emote_set.create for personal emote sets, and entitlement.create/entitlement.delete when something is bound/unbound on a user
@merry sedge I'll add support for whatever you are asking if I have the time
It's just a feature ig, not like it breaks anything 
presences are how the user signals activity in chat
so that their cosmetics are delivered to other uses
@merry sedge I am kinda biased towards 7tv, I like the project. And I'm participating in Scuffle... Idk, BTTV and FFZ are falling behind because 7tv just innovates faster imo
@frail star ok fair enough. It's just a stark contrast in interactions for me is all. I just requested the combo feature and since it felt like a good idea is was done within 12 hrs. Then when I asked them about overlay implementation they said to me "So for them CSS and some extra processing magic (as in, removing the w! text and applying some class to the emote after it, for example) would be all they need to do", and since I'm not familiar with all the technicalities of how difficult things are I figured I'd ask.
So I don't see much value in adding their features, other than backwards compatibility
Because they have so many users already
hmm ok. I thought it's still nice to support each other where it seems applicable.
Damn 12h, I wouldn't even be back from work in that time 
yeh i know. tbf i think they just did it cos they were working on a bug fix for it already
how are we even supposed to handle that
the BTTV ones arent tho
I mean, I am making a free product, so I do actually get to decide to do whatever I want 
Extra steps just to check if user is ffz subbed or not
@frail star yeh for sure. i get that
it's one of those things that doesn't align with my personal philosophy of "if it doesn't cost to operate, you shouldn't charge for it"
it's why for example zero-width are soon going to become a free feature
it costs zero dollars to let people use these modifiers
Ridiculous business strategy nowdays
yeh i hear you on all that, but again, I'm talking about the free BTTV ones, not the paid FFZ ones
You cant just do one and not the other
but emotes cost you tho
And the problem still exists even if you ignore it
emotes are the the core functionality
thats also something that i dont believe should be charged
roughly $75K / month
counting on my fingers
seven fiddy a month 
Like 7.5k forsen donos
ideally gonna be closer to ~$150K by Q3
cries
so i can hire more people and build stuff faster
Hopefully Scuffle gonna be fire 
profitable streaming platform [real]
Sadly I'm not a golang programmer 
porn is profitable
mostly looking for web developers
API stuff is doing alright, what needs help is the website & the extension is basically gonna need constant work
I have a weird relationship with web, never done it professionally, only for pet projects and stuff. I don't feel like it's... fun enough. Kinda don't have a choice since web is the platform
web can be very unfun if you don't have the right tools
for example, if you're a php developer and uses a framework like react
i'm sorry for your loss
Framework war 
makes me wonder what bttv made in its prime
I think I don't, kinda get lost with all the stuff web requires. Unbelievably complicated build chain. I don't like using stuff I don't fully understand, and web is all about that
idk if they ever made much, only streamers subbed
probably enough to keep operations and get a little bonus pay
yea that's what im thinking too
but i doubt night ever made a full living out of it, or at least not a full living in the sense of living in San Francisco
anyone making a full living in SF
..
@frail star these are the simple effects from FFZ's BTTV Addon (all free). They're not "obnoxious" or irritating flashing lights if arguments were made against the FFZ paid ones. idk i find them fun to use and so does our chat. https://i.imgur.com/uKGo9eb.png
the way i built the tooling for the new 7tv extension is completely cracked though
extensions are traditionally the least enjoyable thing to work on
but i actually managed to make the dev experience way better, mostly piggybacking on Vite with some special configuration, and then by structuring everything in a way that lets us use vue on a foreign website like we control it
updating code and seeing shit update live within a few millisecs, without ever needing to refresh the full page, is a world of difference
lil bro works for discord, of course not 
there are probably a lot of people who subbed and forgot to stop it
- Maybe someone knows how to add 100+ emotes (dota 2 hero icon) in 7tv at 1 click?
- If it is not possible to do this (add 100 emotes in 1 click), is it possible to make the waiting and confirmation time shorter?
https://7tv.app/users/63ef10068e2c12d52f8420c6
there is no way to upload more than one emote at a time. also I'm pretty sure you can only have a max of 10 emotes in the queue at one time to prevent someone from botting the upload process and flooding the queue
thanks
hello, I just started using 7tv beta so I'm sorry if it's a dumb question, but I can't see FFZ badges, am I doing something wrong? I'm using both 7tv beta and ffz extensions
ffz badges are not implemented yet
soon though
ffz chatbox settings do not effect the chatbox since 7tv beta has a completely re-written chatbox
thank you very much @rugged dust 

Hi, how can i cancel 7tv subscription?
https://7tv.app/store go here and click "do not renew"
how long to get the sub badge on discord after you link the account?
ty
been waiting for this 6 month badge to unlock for a few days now
is it bugged? how long do i have to wait

i was going by that percentage scale this entire time not realizing 182 days in 6 months, why tf have the percentage increase if its not accurate
@viscid spoke is your subscription a yearly or monthly renewal?
subscribed a year but canceled auto renewal
when year is almost up i'll buy another year
i just hate auto renewal shiz personal reason
on yearly renewals there's currently not an automatic check for updating badges. Monthly renewals rely on the payment going through to send a check to update the badge. For yearly, the only way badges update currently is manually when the paints are released at the beginning of the month.
ok
so the "shortly" message only really applies for monthly atm
don't think it's 7tv related but my chat won't load no matter how long i wait or what channel im on 🤨
what extension(s) are you using for twitch 
7tv (non beta), ffz and ttv lol pro
it's been broken for like 5 hours but now it randomly started working again 

having trouble with clicking to migrate from BTTV to 7TV and it not doing anything, help? I searched the bugs and issues channel and wasn't seeing anything related there.
Can you provide more info
When it asks me to click on a provider, which I do (BetterTTV), I then click on the start button, and nothing happens.
I also have FrankerfaceZ, does that affect anything?
Do you have a set selected?
Also, have you used 7tv before?
You probably need to create a new set on your profile first
Just found out about 7TV from a friend today. No set created yet.
alright, try doing that first then migrate again
(new set button top right on your profile)
OK.
@ me if it's still an issue
Alright, and thank you for your help so far.
👍
I got it. Thank you so much @rugged dust

is anyone else experiencing issues with emotes not showing up in chat clients and stream overlays?
Is there a list of all of the nametag paints somewhere? And if you sub, can you choose any that have been released, or just one out of the most recent 'batch' shown on the page?
Is there a list of all of the nametag paints somewhere?
Basically this, minus the twitch con paint and the admin paints
And if you sub, can you choose any that have been released, or just one out of the most recent 'batch' shown on the page?
You can only get the paints for the month, which stays. But for now you cannot get the previously released paints
yo with the beta highlights I want "TJ" to be highlighted but it highlights like batJAM for instance, how do I stop that?
there will be an option to do whole word matching
right now though you can use regexp
tick regex box and put it this way \bfoobar\b
ah yep
that'll do whole word match
all g ty

I utilized this too for "clef", thanks! I don't know shit about regex 
Hey guys, i have a problem with adding my friend a new emote. 🙂 When im uploading this one, it shows "Processing Emote - this may take some time." but after few scnds switchin to "This emote is no longer available". I was tryin to clear CACHE, reinstaling all stuff but its not working. Ive already added nearly 50 emotes for me and my friends group and this is the first time im having that problem. Can some1 help me? Thanks 🙂
im subscribing 7tv 🙂
thats link to my profile
Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large, less than 50 fps if animated
Check #faq before posting 
up, sorry. Im gonna do that. Thanks! 🙂
MY TWITCH ACCOUNT GOT BANNED HOW DO I TRANSFER MY 7TV TO ANOTHER ACCOUNT
Are you still signed in on 7tv?
NOPE
we dont promote ban evading
so no transfering from a banned account
at most i think they can stop the monthly sub if you had one
ribozo
ITS A 3 DAY BAN BUT I STILL WANNA TRANSFER IT AFTER SO HOW DO I DO IT
wait out your ban and come back
Wondering if I can get some help, I just changed my twitch username and the name paint isn’t showing
sign out and back into your 7tv account. DO NOT UNLINK YOUR TWITCH ACCOUNT YOU CAN LOSE ACCESS ENTIRELY. there is no way to change the name on 7tv currently.
Thank you

Curious do I receive a sub badge on here or do I have to do something?
you have to link discord to your account but currently the link process is a bit broken after some changes I assume discord made
Understood
I'm trying to add an emoticon (gif) and after creating it (naming it, pasting the gif) I wait a while and suddenly this... help
make sure the file is less than 7mb, smaller than 1000x1000 resolution, and less than 1000 frames
i will check that
question, how do i make my custom 7tv emotes shown to the public or "list" them
wait for a mod to approve it 
appreciate it 🙂
I could be entirely blind, but does 7tv replace/remove the Emote button/menu that includes the "Frequently Used" tab, and not provide 7tv's own "Frequently Used"?
frequently used tab? 
is that a bttv or ffz feature or something
... it could be bttv, true.
oh is that just the default twitch emote menu
Entirely saves my life rather than having to search based on a word
and really is a huge step backwards for 7tv to remove it without replacing with its own for me
well feel free to suggest it in #1063506536154026024 and it may be considered (if not already planned) 
kk. wanted to confirm that it's not an existing feature that I overlooked in some sort of setting
I don't think it is, never seen mention of it tbh
help pls? is always processing
Does it show after a refresh
says "This emote is no longer available"
ok then make sure the file is less than 7mb, smaller than 1000x1000 resolution, and less than 1000 frames
I see, let me try. thanks!



http://puu.sh/JBjtO/dd57289533.png
$NaN line when ever show mod action option is on
Is it known/fixed alrdy?
Switch to beta
I want to transfer my existing 7tv subscription to another twitch account, how can I do it?
anyone know a fix for this? it just happend and it on every stream, i have uninstalled and restalled 7tv and its still the same
how long have you had it
30 mins
ok most likely a site based thing
yeah, probably on their side
Have it too 
its something wrong with their server
It's fixed for me now 
its not fixed yet for me, (skandinavia) should i stop chorme and or reinstall?
not for me
(dont know what a dns is)'
i have
still not working for me either
UK
and im from germany
How do you get to console again ?
Link says: This site can’t be reached
can u screen shot it
or just press f12
yeah this is the DNS issue
perhaps ur router is being dumb
it will fix on its own within an hour
or you can restart ur router to fix it now
or u can stop using ur router's dns and use 1.1.11
just setting ur dns server to 1.1.1.1 and 1.0.0.1
I'll just restart and leave it to fix 🙂 I don't mind waiting just wanted to make sure what's happening
Thanks 🙂
yo I need help pls
emotes wont load
wait are more people having this problem?
small percent of people yes
most people are fine
but some people's routers are dumb
so I can just wait
and they cache results for longer than they should
and it fixes itself?
yeah it will fix within an hour
W thank u
I share wifi from my phone
and it will insta fix
i dont own wifi router
Read above if no emotes showing peoples

Oh okay
lower TTL 
it is low
but some people have routers which are bad and cache for longer than they should
we had to switch the DNS route
so there was a brief moment where there was no record associated with the DNS address

and it seems routers think that its a prime opportunity to cache that at the TTL of the apex (which is 1h)
doesnt work either
what region are u from
germany
#help-old message do that
its likely then ur ISP is trolling too
emotes not showing any suggestions
▶️ https://pureinfotech.com/change-dns-server-address-windows-11 ◀️
^ if you can't see emotes
and how i fix the IPS xD
.
ill just wait an hour for it to fix Xd
if i dont change it wont work again?
u can either change it or wait an hour
alright thank you i will wait
serious question do u guys not see the messages next to the other messages in this thread
ok thanks
they dont read the chat haha
sorry im new to this
restarted router, fixed 👍
waiting for about an hour indeed does fix it. poggers
works
easier to ask again than to read
why does my 7TV badge keep changing itself 
is this a known issue? I want to use the 6 month badge but every few weeks it changes itself to the latest one
happens when new paints are released
im not sure on the details myself but its some reloading stuff.. 

yea it does seem to coincide with the start of the month
which i believe is when new paints come out
still though, kinda annoying to have to keep changing it manually

So I deleted an emote which I had a custom name for, now I can't use that custom name for another emote.. assume this needs reporting as a bug?
7
webp files are far smaller than gif so its always better to try and render in webp 
for a few days now ive been having trouble viewing emotes. very often the emotes load super slowly, causing most of them to timeout
probably the same issue
#help-old message
did not solve the issue. here's what it says in the console
I am at my wits end. Still can not use any of my emotes from my page after name change have signed in/out 4x browsers dickscord the damn works. STILL nothing. I log in w/ twitch wiith the new name and 0 emotes available. No, 1.5yr badge, paints, nothing. I've reviewed the hell out of the search. I even posted last month. got skipped over. I'd REALLY like to be able to use my emotes.
Seems like you signed up with your twitch account, rather than Linking it to your 7tv account. Note that the 7tv account and twitch account is different and decoupled from each other
There is no name changes on this site for now. It will stays with the first account you signed up as, not even re-linking account or log in and out
if you wish to transfer your twitch account to your 7tv-subscribed account, please try the following steps (NOT GURANTEED TO WORK AS THERE IS ALSO SOME PROBLEM WITH DISCORD ACCOUNT LINKING. DO IT AT YOUR OWN RISK):
- On the non-sub account (ItsKOOLDOWN, login with twitch), connect a dummy discord or youtube account (dont use any main acc that you'd care about)
- unlink the twitch account on the non-sub account
- Log back into your subscribed account (UndergroundDance) with discord by right clicking to login button
- link your main twitch account
Okoay, will attempt this again. May be okay because it shows as ItsKOOLDOWN until I Linked my DC and then switched back to UndergroundDance. ahhh step 1.5 is where I screw that I bet. Will let you know.
Does a chat overlay exist that supports 7TV custom paints? 
ChatIs you can find it in #7tv-tools
its actually not on the tools area
its like a fork of it giambajs overlay
heres the website https://chatis.is2511.com/
Thanks alot 
Can I use this process to link the 7tv account to a different twitch account?
think so
I linked it to another twitch account but it didn't work, my name is still the same as my old twitch account
There is no name changes on this site for now. It will stays with the first account you signed up as, not even re-linking account or log in and out
7tv account =/= twitch account
So I won't be able to use my 7tv subscription on my new twitch account?
as long as your twitch account is linked
you will be able to enjoy as a 7tv sub on the linked twitch account
account names does not have to match
Got it, it's working now, thank you for your help 

Is this the right channel to ask for someone to make a gif I randomly found smaller? like emote size?

yeah. I figured. thanks
hey is there a character limit on emote names, i assume 500 but i wanna check
100
thanks
hello, i'm trying to upload a emote, but after upload it keeps getting removed. it's this emote and i'm not sure what's wrong with it
make sure the file is less than 7mb, smaller than 1000x1000 resolution, and less than 1000 frames
its too large
scale it before uploading
the emote will be scaled to 128px anyways so that's a good size
hmm, did the RC build also break the addon for somebody else? emote window is empty, name paint not working anymore
using firefox btw
hmm, updating to 3.0.0.191 atleast fixed the missing name paint
but now the 7tv emote menu is fully gone 
update to 19.1
close out all your tabs
i restarted my browser
should work then
classic caching 
I haven't been able to see 7tv emotes for a day now, feel like I've done everything under the sun, but still the 7tv window on twitch is empty and I can't connect my account on the 7tv website
What do I do about my by emote that was removed?
uh i guess this was not supposed to happen 
go to page 1
i was on page 1 but reloaded and it's working
Chatterino on the left. Extension on the right. I can see my own paint and badge but not others.
if youre using 2.x.x: the old cosmetics endpoint is heavily rate limited. sometimes it just won't load
if you're using 3.x.x: the user in question might not be using a client that supports dynamic cosmetics, that is a skill issue on their end
i am using the latest beta 19.1 but this started to happen today. At first everything was working normally and then i could only see my own cosmetics in the chat 
the first point applies to the second
static cosmetics are on the way out
it's no longer supported, occasionally you just won't see cosmetics of non-v3 users
which does not matter much since within a week from now ~90% will be supported
heyho guys got a problem since 1h emojis dont work anymore, any admin who can help per dm? would appreciate it alot
is it cause its not checkmarked here?
but even if i checkmark, and press safe changes the mark is going out again
try to set here emote set
I just got my animated picture, but nothing shows up on twitch? I did it 30 min ago and still nothing, what do I do?
nothing to do with it i think :/
it can take several hours to show up on the stable branch, but will be instant on the beta
So when can others see it? On the main or? I was just getting concerned about everything
the refresh time for the old system is ~4-6 hours
Okay, so take it as people can see it after 4-6 hours? Also asking for a friend
that should be correct yes
v3.0.0 actually begins its live rollout tomorrow, reaching up to 50% of users by the end of the week 
Uhh sounds amazing, and thank you again! Sorry for asking so much 
this is what it says for my emote
make sure the file is less than 7mb, smaller than 1000x1000 resolution, and less than 1000 frames
hey guys, trying to upload an emote with a resolution of 0.014 arc seconds - any clues as to why it doesnt work?
Unfortunately we currently only support emotes that are defined by height and width
ok I will make sure its small enough
ugh, im going back to bttv
im going back to pay money for stuff that i can get for free
🤓 umm actually she was only joking
no, really?
Yes, really! I’m surprised you have such trouble understanding sarcasm. 
Is “unclever” even a word?
Also “teases” and “falling” are misspelled. Is the text actually the tomfoolery in question?
My emote is 395 kb I hope it works this time.
nope im wrong the 32x32 is 2KB and the 128x128 11KB is that the problem?
this site sucks! I made a simple two frame gif and wanted it to blink really fast. so I set the time between frames to a single attosecond and all I see is the first frame. fix ur shit
As long as it’s not an unsupported format, maybe it’s a malformed file or something.
You can try running it through ezgif or something to reencode it
ansonx10, reminder from: water_boiled_pizza - https://color.method.ac/ (14.17s ago)
@lavish shard bruh
Fk
Later
are you trying to add it to someone elses channel?
yea
lol
soon enough, zero width will be a free feature though 
unfair
??
so only streamers who have subs 7tv can add zero emotes? XD
editors cant if streamer dont have sub?
yes
what a nonsens
if that worked, 1 person could be editor for 100 people and they would all have access to a paid feature
no info about it when buying sub
i think its pretty clear. but like i mentioned the zero width emotes will be free for everyone in the future 🙂

how many ppl have access to many channels? very few ppl
doesnt make sense that youll buy a feature in order to use it for other people
you buy 7tv sub for your own twitch channel
you buy access for yourself and your own channel. its set up this way so no one can abuse it no matter how many channels they are editor for
thats why youre the only one who benefits from the rest of the sub perks
.<
zero-width will be available for non-subs to in the future
wait until then if you have the patience
https://7tv.app/emotes/640e6488c08f1a0f223cac6d
May I ask for my emote to be speedrun approved? 
Thats not how it works
Wait in queue like everyone else 
It worked in the past
You can still use emotes that aren't approved
I know
your emote has been placed in limbo
ok lets hope im good tis time

what is this even supposed to be
If you see the emote on this page, it’s not a file issue
If it disappears after being fully uploaded, it means a mod deleted it
I know that’s not really explained anywhere though
oh I see. I didnt think I was breaking any TOS. Is here somewhere I can get a reason for it being removed?
Well mods are supposed to contact you about it
there’s no way for you to know otherwise
I'm not sure where to look for that.
Well it would only be either here or on Twitch
YouTube doesn’t have DMs anymore. lol
I haven't been contacted anywhere. I guess I have to wait?
I suppose.
I don’t have access to the mod channel so I couldn’t tell you who deleted it, if it as even discussed
It’s a very weird looking emote though.
I cant deny it looks weird, but if I knew what it is that its being removed for I could change it.
You could start by just saying what it is
I did. its three action figure type statues on a miniature couch in the center. Then the sides are just a guy holding it on the sides.
Its suppose to be a had to be there type thing. So we can use the emote and just our group knows what it really is.
Doesn’t sound like a very useful emote tbh
My guess is that the mods thought it was blurred because it was porn or something else that broke tos
Yeah its not really useful outside the group lol
Well if the mods are deleting the emote, and you keep reuploading it, they might ban you from 7tv. That’s not what they’re supposed to do, since you can’t be expected to know what’s happening. But sometimes some mods make the wrong decisions.
They don’t listen to me so I can’t help you if that happens. lol
Yeah. It just sucks not knowing what Im doing wrong.
Try uploading it to BTTV or FFZ. See what their mods do.
Thats a good Idea
you mentioned its a couch with people standing around it but blured. If I had to assume they are seeing the Blacked meme which is a scene from a porn. makes sense why its getting nuked 
that's the one with the white girl in the middle right. I can see how someone could get that but they aren't black.
I get that but I recall seeing the picture of the emote you posted before in #emote-creations and I thought it was some parody version of that
Imagine having emotes from porn on twitch 
I'm just a coomer
imma delete it tho just cuz if a mod is denying it im not just gonna keep the image here 
At least from the big picture maybe not on 7tv
just upload it to BTTV. their "moderation standards are poor" and it will probably scoot right through their process.
"unsavory content"





Is there any set date on when "Extras for creators" drops?
currently no, all depends on what gets prioritized for the site first
no exact date
but definitely after v3 is officially released and stable
the funniest part about uploading new emotes is when it just doesnt do it and it doesnt tell you why! always gets me going 🙂
check #faq
#faq message
make sure it's under 1000x1000 size and less than 7mb
it's not available anymore because beta ends today.
I was looking through my emotes and noticed that one of them are not there. It's a gif called VinceWalk. There's nothing in my activity that suggests me removing it. So I'm wondering if someone could help me investigate this further. My profile is: https://7tv.app/users/61bb23d305f36322ee1a7e9d
looks like it was merged with an existing emote since it was a reupload 
Oh I see, thanks for the quick help 🙂

7TV only hosts the emotes. You need to make the emote how you want it before you upload it.
You'll need to remove the background yourself
u need to change ur profile pic on twitch to do that
it'll override the pic on 7tv
It does? I didn't think it worked that way
they also have to sign out of 7tv and then sign back in to update the data

doesnt work like this anymore
oh okay
that was technically a bug
what's the go to now?

I have problem, I installed the beta extension of 7tv and I still haven't had the special beta paint
beta paint has been disabled now and you cannot get it anymore unfortunately
Thank you for your reply
👍
I remember the short period of time before "sez u"
it was just "says you
"
and then xqc did the feelsdankman thing
sez u!

Hello all anyone know why I keep getting "Image must be square" when uploading a 1 mb animated pfp?
Because your image is not square?
that's rectangle, square should have the same height and width and that image is wider
Thats a rectangle
hello piza

I've smoked myself stupid disregard lol
dont do this to him bro
Allo assy
🦶
Anyone know a way to crop a gif or change an existing one to circle format?
ty
Yes, circle lol and thank you again

Is there a Cisco WebEx / Jabber Extension for using emotes?
No, i dont think there is any twitch emote extension for any video conferencing softwares, nor anyone who would type twitch emotes during a conference
Imagine your boss typing:
our new marketing is not working
📉
brooo did you see the typo on that powerpoint slide
-5% 
ceo sitting in on the meeting like:


is there a way to have emoji auto completion without having every variation under the sun
currently no
i see.
One question: after installing 7TV, I lost my highlight over being mentioned, is there a way to change that?
what extension version are you using?
2.2.2, I downloaded yesterday the stable version
The stable will very soon update to 3.0 (currently in the late late stages of beta) and will include highlights and various other features 
You can download the beta on the site if you'd like or you can just wait till the stable updates
will very likely be within the next few days
Oh, that's amazing. I heard about it recently, so I've been slowly moving around the website trying to know more about it
Well if you have any questions feel free to @ me
My first major question is: what assets does 7TV have, or at least is there a place I can find a summary of all the stuff? I was looking at #7tv-tools and I got a bit lost 🥺
Do you mean like features vs other extensions?
Not comparison, but yes
One of the most obvious important is 600 free slots, slots will never be locked behind a paywall
Emotes are easy to manage via sets. You can create holiday-specific sets and switch in and out whenever you like.
I overheard that it's possible to assign custom badges for viewers, is that true?
or it will be possible, idk
afaik, no
you can create custom mod and vip badges with frankerfacez and I think custom ones with 7tv has been considered before but not confirmed or planned that I know of
ooooh, gotcha
I'm gonna give a run on the beta version, then o>
Thanks a lot for the help

SadChamp

Hey I'm having an issue trying to link my 7tv account to my YT account. wanna use it during youtube streams. When i go to link accounts thru 7tv webpage, it says i gotta sign in thru twitch first, but when i try to do that I get a popup error:
{"status_code":404,"status":"Not Found","error":"Unknown Route","error_code":70498,"details":{"message":"The API endpoint requested does not exist"}}
google hasn't approved 7TV yet unfortunately so they limit how many people can have their accounts linked is my understanding. I don't think there is any work around for it currently 
badge always keeps resetting to this one and says im using 1month one on the site whenever it happens 
Hi !
I wanted to know if it was possible to move users of an older version of an emote to a new one ?
I made a GIGACHAIR emote with a white background that I fixed later on to a gray one, closer to the original meme.
First emote: https://7tv.app/emotes/62365ecf1b03beeed3487f18
Fixed one: https://7tv.app/emotes/636729acdd9376602d80f086
no, cause u dont get to choose for others which emote they should have
no iirc they have to re add it to their chat. prevents people from uploading something SUSSY after the emote is added 
I believe the plan is for there to be an alert that there are new versions of an emote, and give streamers the option to "update" emotes, either individually or all at once.
Gotcha, I expected that there would be some protections to avoid anyone to replace an emote without verifications.
I'd love to see a feature to help pushing fixed/enhanced versions of emotes to streamers!
wait so what's the point of this 
duplicates
i did ask if thats available to users in general cause i didnt hear anything about it
so i might be mistaken
Yeah it's been there on my end for at least a week or two now
but for mods, merging was only ever for duplicates or to transfer ownership 
that makes sense, I gotcha
anyone can help me? I cant upload any video to 7TV to have my own emotes
sometimes happens with photos too, but always with videos. I uploade it and then it goes 100% but never finishes
make sure the file is less than 7mb, smaller than 1000x1000 resolution, and less than 1000 frames
Thanks, i think is the resolution
old site dead, merging on new site now
Ig button isn't hid yet
Hey. my sub badge is all of a sudden stuck on the 1 month badge after changing username colour, it wont change back to my 1.25 sub badge
https://7tv.app/users/61081d12adcc3d43861509a7
doesnt seems like you are currently subbed
OllieOfAussieSaysOiMate
is it stuck in the 7tv profile page or in twitch chat?
if it's twitch chat, try the beta version of the extension if you are not. The stable extension will take about 40mins to update cosmetics, and the beta will update them immediately
If you are currently already using the beta version, then idk
then try the beta version
where do you get the beta from
your 1.25 badge is equipped
probably since you are using the stable version, it did not update immediately
thanks mate
yo, question, my pfp is always like this, doesnt matter if i change it or not
is there anything i can do to fix it?
i tried changing pfp already in 7tv profile tab and also on twitch, didnt make a difference
-
This Profile Picture component is just for 7tv subscribers to set their animated profile pictures. Non-sub is not able to use that function
-
The Twitch account and 7tv account are seperate entities, so changing your pfp on twitch would not affect the pfp (or any other twitch-related user details) on 7tv
3) Seems like you linked your YouTube account before your Twitch account, and it seems the system would not use the Youtube pfp as 7tv pfp.
So yes, for now you are stuck with no pfp on 7tv
Welp bc animated pfp is a sub feature, if your sub rans out, it would then be not available
yeah makes sense, but even if i set a regular png pfp its still blank, so probably my whole account is bugged, cause i still see like paint options




👍















you WILL keep the paid feature