#help-old

1 messages ยท Page 26 of 1

toxic ice
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Heyall

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Im confused:

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I got the Firefox Beta Extension. Im wondering what this login window is doing

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when i click on it, it just opens the 7tv site where im logged in

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Im confused cuz of the "special paint" of how u get it Caustic_Think

fluid plover
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The login button doesn't have functionality yet

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You get the paint from just typing in a chat while you have the beta installed

toxic ice
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gotcha

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ty

toxic ice
ebon dagger
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how i get special paint on beta 7 tv, I wrote to the chat and nothing happens

blissful bloom
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u have to apply it on your profile

valid aurora
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Hey my 7tv subscription isnt working on twitch, and I don't have the 7tv beta user paint either?

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& My old twitch name is still used on 7tv, don't know if that's supposed to be though

rugged dust
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classic daily

valid aurora
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disable your sub and try to sub again on old.7tv.app

pallid junco
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my name isn't using colours on tw chat

junior ravineBOT
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mini, reminder from: danielrx - (no message) (1y, 259d ago)

pallid junco
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any ideas?

rugged dust
valid aurora
rugged dust
valid aurora
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yea well isnt that a question people are most definitely allowed to ask when their stuff isnt working? @rugged dust i've used 7tv for far over a year now and have never had this before, so i came to the "help" channel to get "help"

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i guess other people do as well, weird, isn't it?

rugged dust
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can I not type an emoji? LULE

valid aurora
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you do it repeatedly? seems like you were craving for a response, so i gave you one?

rugged dust
valid aurora
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sure bud

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just dont come to the help channel if all youre gonna do is get annoyed by people asking help

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๐Ÿคทโ€โ™‚๏ธ

rugged dust
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I'm not annoyed?

valid aurora
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yea well youre definitely not helping are you

rugged dust
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sure but it's not like 1 emoji is clogging the chat like this argument is

valid aurora
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is that how youre gonna justify it?

rugged dust
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it's not that deep dude Awkward

valid aurora
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i'll quit then but just think about it, doesnt make sense does it

wet python
rugged dust
blissful bloom
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tbf hyru u do put emote responses without much elaboration a lot OMEGADANCE

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newcomers dont know the lore behind these questions even if its frustrating for us that do

rugged dust
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yeah good point I'll try to be more aware before I do it next time ok

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I was mainly doing it in other channels after someone answered the question already bc it's been asked dozens of times today already

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anyways Okayeg

blissful bloom
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ye i wish there was a way to prompt users to search for their questions before asking

rugged dust
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Clueless hmmm

wet python
fluid plover
blissful bloom
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i mean an actual popup or something

valid aurora
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FYI, I'm using V3, this has been going on for a couple of days now, I've already disconnected and reconnected and it didn't work. I do see other people's paints and badges, hence I asked for help

blissful bloom
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ye ur not at fault for asking or anything

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itd just be easier on everyone if people could help themselves more haha

valid aurora
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I get that truly, but I can't seem to fix it

fluid plover
blissful bloom
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i mean "help" as in finding the answer to these questions, too

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like "name change" in search box does give you the answer to why that is (again not blaming you specifically, or only)

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im sure theres a lot of people that do do that without typing out a message though so

valid aurora
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Yeah you're not wrong there

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guess i'll just have to wait, cheers anyways

blissful bloom
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yeah unfortunately ๐Ÿ˜”

pallid junco
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@blissful bloom can you link me to where i can find the discussion

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ive searched for name change

pallid junco
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none of those apply to me

wet python
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this was linked 1 message above your question as well

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this is related to name change

pallid junco
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yeah i havent name changed?

rugged dust
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Mini can't see paints

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which has been asked about all day

wet python
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"ive searched for name change"

valid aurora
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oh my bad

pallid junco
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assumed u were talking to me

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when u said to search that

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mb i g

wet python
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i thought they searched for it cuz they wanted an answer to that

fluid plover
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@pallid junco just gotta wait for paints and shit to be fixed

rugged dust
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@valid aurora what's your old and current username

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i can try to assist you

valid aurora
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are you guys able to sign in on twitch on the old 7tv site?

wet python
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yeah, the beta is getting almost daily updates so your bug should be fixed soon

valid aurora
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@rugged dust old is 7iqer, new is tiqer__

rugged dust
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i don't see either username on the site

valid aurora
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yeah its still 7iqer

rugged dust
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can you link your profile?

valid aurora
rugged dust
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and you said you signed out of 7tv and signed back in?

valid aurora
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yep

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even disconnected the connection on twitch itself, did nothing

rugged dust
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did you have any other 7tv emotes on your channel prior to FeelsRainMan?

valid aurora
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Nope

rugged dust
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odd

valid aurora
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yeah it is...

rugged dust
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tldr
changed username, connection is updated on the 7tv profile, subscription isn't loaded on twitch (no badge or paint) even though he has the subscriber role on 7tv

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@lavish shard any ideas?

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i was gonna suggest unlinking, signing out, signing back in with discord, relinking the connection

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not sure if that would help though

lavish shard
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What's your twitch channel name?
The same as the linked one?

rugged dust
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new user is Tiqer__ old is 7iqer

valid aurora
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^

rugged dust
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no paint or badge

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he said he's already signed out of 7tv and signed back in so the data should be updated already to match the name change

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connection is updated bc he relinked

valid aurora
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i've already tried the stable 7tv version before, but i could try again?

rugged dust
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extension makes no difference

valid aurora
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hm

rugged dust
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or is this literally just the no paint no badge bug everyone is struggling with feelsd

lavish shard
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But do they have the FeelsRainMan emote in the channel emote menu?

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Sry not at the cpu atm

rugged dust
lavish shard
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The no badge and paint is a bug for v3 extension
Try the stable for now

valid aurora
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yea tried the stable just now

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but its a bug on v3 yeah?

fluid plover
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Yeah

lavish shard
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Apparently yes

valid aurora
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confused to why this didnt work yesterday when i switched extensions

valid aurora
fluid plover
rugged dust
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Copesen tomorrow

lavish shard
valid aurora
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alright, i'll just use stable for now then till there's a fix, thanks for the help guys

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@rugged dust ๐Ÿค

pearl badger
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Hey everyone, after uploading my gifs to the site and on twitch, the gif animates once but doesn't loop. Any suggestions/recommendations to solve this problem?

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Have tried to upload gifs with auto sizing AND manual mode but both seem to not work.

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thanks in advance

half anchor
pearl badger
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Cool, I'll look into that

willow ferry
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GIGACHAD asks question about something unrelated to the server

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gets answer

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leaves

unkempt cobalt
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HOLY

digital ember
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Is there an issue linking youtube accounts to 7tv, and can it be connected for streamers on youtube, or only twitch?

craggy crane
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how do i turn off the "first message" text that shows on beta extension?

rugged dust
craggy crane
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ah ok ty, 7tv beta also overrides ffz's reply settings too, i assume its the same as the first message? able to change later?

rugged dust
craggy crane
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makes sense, forgot that it was entirely rewritten, ty for the help

rugged dust
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๐Ÿ‘

finite apex
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why do my emotes come out like this? i type it right then this happens

rugged dust
finite apex
rugged dust
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huh feelsd

olive fjord
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Hey can I somehow set multicolor nickname at Twitch ?

signal kite
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FDM you mean the 7tv paints ?

olive fjord
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something like that]

signal kite
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it's a 7tv sub feature

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that is an old paint tho, if you sub now you wont get it

olive fjord
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oh cool, thank you for fast respond ๐Ÿ™‚

signal kite
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Okayge no problem

rugged dust
digital ember
proud nexus
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hey can someone delete this broken version from emote?
emote id 63e2850d97d8b53b818f2482

rugged dust
void mortar
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Hello, When i try to link my discord, I get this error

rugged dust
void mortar
rugged dust
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what's your old username @void mortar

void mortar
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surviv0rtv

rugged dust
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well you essentially softlocked your discord onto that old account

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there's a way around it but it's kinda a pain and you'd still have your old username (changing username on the 7tv site will be implemented very soon)

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Step 1: create a new discord account and link it to your new 7tv account that was accidentally created

Step 2: unlink your twitch account from the new 7tv account

Step 3: log out of the new 7tv account and then right click the sign in button and login with discord.

You can then login with the original discord account linked and you should gain access to the old account

Step 4: link your twitch account to your old 7tv account

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that's the only fix I know of currently

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hope that helps

unkempt cobalt
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ik soon to be implemented, still in the meantime wouldnt be a bad idea to maybe pin this until name changes arrive ApuThink

rugged dust
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tbf there's different steps for different cases Apu

lavish shard
merry sedge
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Hello. Any intention of adding emotes into Pinned messages on Twitch? ๐Ÿค” (preferably also working with the FFZ Addon too?)

boreal lion
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i keep getting this issue whenever I sign in? I noticed I was signed out today when I opened the site and now I seem to be locked out?

lavish shard
boreal lion
lavish shard
boreal lion
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yeah thats me. I could have sworn I linked my discord. could it have caused the issue?

lavish shard
boreal lion
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i always log in with twitch

lavish shard
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try logging in with discord and see if you have accidentally created a new account

boreal lion
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i only tried linking my discord because I wanted to figure out a way to link the emotes to a server. (to which i do not think is possible)

boreal lion
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one small issue. I either am incredibly blind and/or stupid, or theres no button to sign in with discord on the site.

lavish shard
lavish shard
boreal lion
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i just wanna add silly frogs to my twitch chat NOOOO

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I just think its weird that I cant sign in at all. Its not like i'm trying to add my twitch account to a new profile, which make it strange that it says the connection is bound to "another user" as if I am signed in to some different user Hmm

lavish shard
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what browser?

boreal lion
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Brave browser

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so basically chrome I guess

lavish shard
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So my guess is that there's another account running around with your twitch account binded
but i cannot help with that, might need an admin to look into it, as well as delete the account created just now

boreal lion
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dang sadL. would an admin see it in here?

lavish shard
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idk
im not that brave to dink donk the anatole

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@โ€Žmods Dink Donk the anatole dinkDonk

rugged dust
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actually doesn't seem to be the case tho Hmm

gilded venture
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is there a list of allowed characters for an emote name ?

boreal lion
# rugged dust actually doesn't seem to be the case tho <:Hmm:889032126622728192>

I've made an interesting discovery, I installed Firefox to see what would happen if I were to try signing in on a separate browser and it let me sign in? I just had to enter my username and password like normal. For some reason this issue is just happening for me in Brave Browser. Which is annoying because Brave is the browser I use for my main accounts on everything

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I also did just try signing out of Twitch on Brave, which seemed like it was going to work since it gave me the Twitch log in option on 7tv.app again however after logging in it just gives me the same error that its bound to another user.

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if this is done, I think I will be able to add my discord to my main account on FireFox and then log into my main account on Brave with discord rather than twitch

blissful bloom
topaz sand
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I use Opera GX, and I had an account synced with youtube. Now when I try to log in with my twitch account, i get the same error

rugged dust
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VeryTroll Anatole forcing users off that shit browser

earnest roost
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this is an unusual error

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likely corrupted data

topaz sand
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I think I may have fixed it for me personally, but my username is GUPPgotSWAG

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I couldnt log into my youtube one either. Had to login to discord and sync my twitch account

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So i guess my old twitch one doesnt exist anymore

earnest roost
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oh you only have a youtube acc linked somehow

topaz sand
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huh

earnest roost
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we cant do youtube login

topaz sand
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ye ye

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makes sense

earnest roost
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google has never approved us so LULE it's been stuck in limbo

rough cobalt
topaz sand
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youtube streaming is so dogshit for the streamer, no moderation tools and barely any third party functionality. I cant get 7tv emotes to work with stream elements either so i'm bringing my audience to twitch

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youtubes fault tho

earnest roost
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yeah i dont have too much faith in YT getting better thats why we havent put huge effort in bettering our support for it

rough cobalt
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yep, fixed thanks
tbf there was no reason for me to link my discord account, I was just curious if it does anything

earnest roost
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it can sync your sub role if you have one , thats about it for now, we dont have emote sync yet

topaz sand
lavish shard
white ridge
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holy shit

rough cobalt
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ye, nice pfp too :D

granite arch
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Hello everyone If my questions have already been answered somewhere, then give a link to this message, thank you.
I changed my nickname on Twitch, how or when will it change to 7TV? And another question about the avatar, which is not shown on the 7TV website in the profile, that is, so that I do not put, I always see a damaged file instead of an avatar. How to fix it? Thank you in advance for the answers to the questions, have a nice day.

signal kite
granite arch
signal kite
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peepoThink i thought that was the way to fix, in that case ill leave it to a mod that might know how to fix it Okay

tepid gyro
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is there a way to copy the emotes/emote sets of a different streamer do your own, if yes how do i do that

blissful bloom
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if you're an editor for them you can use origins feature but then you won't have control over the emotes

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otherwise no

rugged dust
granite arch
rugged dust
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both, I divided them for a reason

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you need to sign out and sign back in to refresh your twitch data

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which resets the 7tv pfp

granite arch
rugged dust
tardy dove
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yo how do I get the beta paint? Also can I have my messages highlighted on the browser chat

rugged dust
tardy dove
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oh I see, what about highlights?

rugged dust
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don't think there's an option for that currently

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But highlights will be customizable in the future so it wouldn't surprise me if it eventually gets added

tardy dove
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yeah it's a must have for fast chats

lapis lava
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Does 7TV have a Audio Compressor ?

rugged dust
lapis lava
blissful bloom
lapis lava
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otherwise 7TV has everything else I need

ripe kayak
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Basically me OME Waiting for 7TV to have feature parity with FFZ

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Or just update the 7TV FFZ plugin TROLLGE But I do see good things in 7TV

rugged dust
ripe kayak
rugged dust
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v3 is only in beta you guys gotta be patient kek

ripe kayak
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Isn't that basically what I said spinning_think

tough saddle
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is there an option to disable this type of emote hover and use twitch's default ui?

tough saddle
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are there any plans to add emote artist credit to the 7tv ui?

rugged dust
candid stirrup
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i am trying to upload an emote has 100% at bottom but then nothing happens

waxen plank
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Having a constant "This emote is no longer available" message after every emote I upload

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@wheat sapphire

waxen plank
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sanks

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prolly the size then

rugged dust
fluid plover
#

back to back combo PagStick

rugged dust
#

daily

  • file requirements not met
  • unlinked twitch account
unkempt cobalt
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next we need the gigachad leave and we hit the trifecta

rugged dust
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GIGACHAD true

granite arch
candid stirrup
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can you add to chrome or is it only edge

fluid plover
candid stirrup
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7tv emotes on twitch

fluid plover
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any browser

candid stirrup
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we cant get to work on friends chrome

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where do we get the Browser Extension on your site only have edge

wanton idol
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hello where can i contact support?

wet python
fluid plover
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what do you need help with

wanton idol
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oh so basically i uploaded an emote it got deleted couple of times and then i think i got banned

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for 0

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so idk whats happening

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i cant login

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the emote wasnt unappropriate or anything

fluid plover
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A mod deleted it or you deleted it?

wanton idol
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no someone

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not me

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i mean i dont care about the emote i just wanna know why i cant login

fluid plover
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What is it that you were trying to upload

wet python
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need to wait for a mod to check it then

wanton idol
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can i send here?

fluid plover
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If its someones sub emote or a official twitch emote its not allowed

candid stirrup
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thank you for your time and help

snow portal
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no

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do not send

wanton idol
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it wasnt nude or anything

snow portal
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@wanton idol lets move to dms

frail sonnet
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question, i wasnt subbed for a few weeks, i just resubbed. signed in on the website changed my sub basge hit save. logged out. wait 5 mins logged in, and after a few hours my name and basge havent changed. something im missing? im using firefox.

rugged dust
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currently the stable version can take up to 2-3 hours to have cosmetics updated

frail sonnet
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i think the one ive been using for awhile

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for firefox

inland dragon
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So is there anything I can do to access my old account tied to my discord?

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I have an ongoing 1.25 year subscription on it with previous colors unlocked too

lavish shard
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What was the name
You can also login with discord if you Right click the sign in button

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Btw there is no way of updating your username on 7tv so no point to relink your twitch account

rugged dust
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SCHIZO daily accidental unlinked account for name change

ember creek
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so i linked my discord with 7tv but i cant use the emotes i have on 7tv?

half anchor
blissful bloom
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he got it ApuApproved

ember creek
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yeah thank you @half anchor

granite arch
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hi any mods can help me bcs i have problem with yours website i on twitch have nick 0x1x2x and showing my last nicknamy (banned account)

blissful bloom
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it cant be changed for now

unkempt cobalt
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Ban evasion

granite arch
icy viper
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is there a way i can transfer my previous sub to another acc?

granite arch
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I have a gif of a guy putting a sausage in a bun, will this emoji be accepted? There is no +18 stuff

quasi oxide
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it might get marked as sensitive if it's suggestive

blissful bloom
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@feral void should be able to help you

feral void
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@granite arch What's your username? I can have a look into this

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Your recent payment has been refunded. Please make sure to cancel your subscription in the 7TV site in the future, subscriptions charge you monthly otherwise

earnest roost
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Nothing on our end indicates you've been charged twice on the same period (2 times in total for 2 months of subscription)

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though the payment for this month was refunded so the associated sub is likewise canceled

ripe kayak
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Are they still pending? Cos it could just be that one failed and the other is still waiting on refund

earnest roost
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it is most likely something akin to what zakary said, as nothing indicates there were extraneous charges

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you can call your bank if the money doesn't come back after a few days

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note it's the weekend so everything is paused in the financial world

ripe kayak
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Financial world OME when will they catch up

flat lotus
#

hey so, i dunno if this is the right place for this but my 7tv sub didnt go thru this month so I tried to deactivate and reactivate my sub but for some reason that doesnt work? pls help yuwunaIsFine

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its also saying this and the update payment method button doesnt work

naive timber
#

hello, everytime i start my chatterino (version nightly 7.4.0) i get this error messages: 22:07 Message history service unavailable (Error 0) 22:07 Failed to fetch 7TV channel emotes. (unknown error)
ive tried to change the version to fix this but it wont work for me. does enyone know how i can fix this?

crude nova
naive timber
#

let me check

crude nova
#

Just a guess btw.

naive timber
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i use the automatic proxy by windows

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should i try to deactivate it?

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aight didnt work LULE

crude nova
#

is this all channels? Hmm

naive timber
#

yes

crude nova
#

4Shrug maybe somebody else has an idea

naive timber
flat lotus
#

did i get ignored or?

ripe kayak
naive timber
earnest roost
sage minnow
#

How can I Disable 7TV Emote hover preview? I want to be able to click on emote to see what channel an emote is from, like normal twitch behavior

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Here's an example of what I mean. Left is 7TV preview, right is what twitch does normally, if 7TV isn't installed

earnest roost
#

Emote Cards will be cleaned up alongside the v.3.0.0 release (in beta currently)

snow portal
wide moon
#

name change?

wet python
#

soonTM

wide moon
#

I asked the same question 6 months ago..

lavish shard
#

#help-old message

Name changes require special implementation, which hasn't made it to priority at this point
we can't just let people change name to that of a popular streamer or such

naive timber
clear copper
#

In the V3 beta is there a setting to make the emote menu that opens when typing ":" appear when pressing tab, without requiring the colon?

rugged dust
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no but you can have the menu open and search with it when typing in the chatbox

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(disable the menu search bar in settings to do this)

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probably does the same type of thing you're looking for

clear copper
#

I was gonna ask what that setting actually does as I don't see any difference when toggled

rugged dust
#

basically when you have the menu open you can use the chatbox to search

fluid plover
#

So you want a hotkey to open the menu basically? Hmm

rugged dust
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Rather than having a separate menu search bar

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no they want the list you get from typing : to tab

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but without requiring :

fluid plover
#

That could be a cool setting to have > if nothing is typed into the chatbox and you press tab it can open the emote menu Hmm

rugged dust
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suggest that

clear copper
#

Ohh I see

rugged dust
#

Seems like a very simple idea that could be implemented easily if not already planned

clear copper
fluid plover
#

Ahh gatcha

snow portal
naive timber
#

guess i got no other choice Hmm but thank you

snow portal
#

yeah no other choice

naive timber
#

well

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if not even pajlada is able to help me i guess i got a problem LULE

snow portal
#

yeah seems like it

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best to do a hard reinstall with all of you settings commands etc saved

naive timber
#

already done like 1000 times

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this has to be a windows issue

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i cant explain it in a different way

tulip solstice
#

Try something other than Windows kek

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Nothing that would break message history or emote loading should be saved in any of the settings files

blazing ether
#

Shrugeg firewall? idk

timber torrent
#

so, if you type /user @ on twitch and then click on the the user window to focus it, and then press a it outputs a comment in chat saying !permit. i'm trying to find what's creating this. is it 7tv, bttv, or twitch native? don't think it's twitch native though

viscid glade
#

when i make a gif on 7tv, the load bar just says 100%?

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should i keep this tab open or will the emote load eventually

thin lynx
#

I tried to link my Discord account to my 7TV account, the window popped up and I pressed authorise and instead of linking them, it somehow created an account with my Discord Tag as the username.

I logged out of it without thinking and logged into my actual account and now obviously, I can't connect it as it's still linked to that account lol any advice?

unkempt cobalt
rugged dust
#

yea

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or anatole needs to delete it

unkempt cobalt
#

I remember you posting instructions in here before but couldnt for the life of me find them. thx for confirming peepoClap

thin lynx
#

I'd probably have to get Anatole to delete it then as I have no way of logging into it

rugged dust
#

you can login to 7tv via discord

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logout and right click the sign in button

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gives and option for discord

thin lynx
#

Ohh, thank you. I never thought of right clicking that lol

rugged dust
#

need to make a twitch account and link it

thin lynx
#

I did

rugged dust
#

link?

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to the 7tv profile

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that has your discord

thin lynx
rugged dust
#

discord is no longer linked on there

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you can logout

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and try relinking

thin lynx
#

Oh, thank you. It was still showing as linked on my end

rugged dust
#

๐Ÿ‘

lunar geyser
#

Since getting the beta the options page seems to open pretty often on it's own, is there a way to disable this?

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I'm pretty sure it happens whenever it updates

wintry quiver
#

I am trying to connect my youtube account to 7tv, but it tells me first i must log in to twitch, (was already logged in) when i click log in it gives me an error screen instead of letting me log in. PLS HELP, i can provide a screenshot if needed

rugged dust
granite arch
#

what is this

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on every emote

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random commands

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copypaste is just a space

earnest roost
#

ancient issue, no longer a problem

#

use beta if it bothers you

granite arch
#

User avatar
level 1
MAXAMOUS
ยท
11 days ago

Got on 7TV discord and was told "next update will permanently fix this."

Asked when and was told "soon"

Pretty sure that was at least a few weeks ago...

Also seeing this post is 10 months old and issue is still around.

earnest roost
#

the issue is not around.

#

you're just using the 2.x.x version, there's a complete overhaul in progress

granite arch
#

can u update it for firefox

earnest roost
wintry quiver
wintry quiver
# rugged dust What do you mean?

I had my yt account connected and working, then I unlinked to log into my alt cause I was streaming on it for a few days, and wanted the emotes to work there since viewers were typing them and they werenโ€™t actually working, but when I unlinked my main yt account, I now canโ€™t link either account due to an error screen.

So I said maybe some type of warning that if you unlink your yt account this could happen would be good because I wouldnโ€™t have unlinked it if I knew this would happen

rugged dust
#

Yeah unlinking fucks up a lot of stuff even for twitch currently

#

but yeah you can't relink to YouTube bc only a limited number of people can link to it currently I think

#

bc google is dumb and won't approve 7tv

#

don't quote me but I think that's the reasoning

wintry quiver
#

L google

rugged dust
#

real

craggy crane
#

ive found a couple weird bugs, in my mates stream when searching an emote in the emote menu the names of the emotes are the same but when using : to search they show up as their supposed names, AND when using those emotes in his overlay one is supposed to be red and fast but it shows as rainbow and fast

#

not sure if its entirely related to 7tv but those emotes are from 7tv

narrow folio
#

How long does it take an emote to delete before the name can be used again because it wouldn't let me update the emote so I deleted it in hopes I could re upload and start over but I see the emote is still there and deletion hasn't gone through fully, when can I expect deletion to finalize?

half anchor
narrow folio
half anchor
lavish shard
#

Bad name because u might have accidentally use a special character that is not allowed

half anchor
#

Probably a space at the end of the name. Just tested that and a space will result in "Bad Emote Name (400 )"

lavish shard
#

a-z, A-Z, 0-9
!?:$-_() but only if used with other characters im pretty sure
minimum 2 characters

narrow folio
#

No special characters at all

lavish shard
#

copy and paste the name here perhaps

narrow folio
#

DidSomeoneSayPlasticBagMan

#

I FIGURED IT OUT! For some reason it was default putting a space behind my emote name when I was not putting one in myself.

half anchor
narrow folio
#

Thank you for your guys' help lol! ๐Ÿ’œ

lunar geyser
#

Guys how do you stop the changelog from popping up over every single clip?

true nest
#

Is "sub anniversary" counter broken? it says minus 3 days lmao

analog yarrow
#

I can't upload an avatar to my 7tv profile, what to do?

earnest roost
#

are you subscribed?

analog yarrow
earnest roost
#

you have to be subbed to upload an animated avatar

analog yarrow
#

but I'm uploading a static photo

#

I used to have an avatar from twitch

#

but right now there is no avatar

#

when I try to upload an avatar nothing happens

lavish shard
#

FDM is it because you created your account with YouTube first? Not sure if you have pfp on your YouTube channel, nor how the system handles it

That said, dont try to reconnect the accounts yourself as you might get yourself locked out of the account if not careful

rugged dust
blissful bloom
#

upload guidelines pls

#

including foolproof "if you want a static image change it on twitch.tv" kek

lavish shard
#

the thing is it was their youtube that got linked first
the yt channel does have pfp tho so idk

gritty lagoon
#

Just wanted to ask quickly, anyone else having this issue?

#

This started recently when I switched to beta

placid silo
#

the sub badge or name color isnt showing on twitch how do I enable it?

lavish shard
gritty lagoon
lavish shard
placid silo
#

beta

lavish shard
gritty lagoon
#

lmao

#

thanks bossman Salute

lavish shard
placid silo
#

I see people using it

#

like its visible to me

#

went to 7tv web and selected a color then back to twitch i see nothing

lavish shard
#

no paint in chat message?

placid silo
#

i can use emotes same like before i sub

placid silo
#

i just want to know how to enable it as anyone using it for the first time

lavish shard
#

ApuThink paints should be on by default and there is no option to toggle it in the extension

placid silo
#

couldnt find any helpful link anywhere

lavish shard
#

can you type in a channel so i can see?

placid silo
#

oh it works

#

thanks it just magically worked now

lavish shard
#

sometimes it might take a few messages to work

#

like 1 ~ 2 message

#

then the cosmetics will load

earnest roost
#

unfortunately we don't have your money Okey

#

it's been refunded

teal cove
#

Hello, I am writing about whenever i try to sign in or link my twitch that it brings up an internal server error message (Auth Error) what should i do if i get this?

clever spruce
#

i think i have the same problem

#

this screen appears after trying to log in with twitch

lean patrol
#

hey, so ive been trying to upload a couple of emotes and every time i have tried within the past 3 days, it immediately says that the emote is no longer available. its not tos, just a peepo so im not sure why its not letting me upload anything

signal kite
#

Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large.

lean patrol
#

ok thanks, i didnt think that would be the issue cause it didnt tell me any of that. in the past its told me its too big, rather than just saying nothing

neat fossil
#

yo, sorry if this is the wrong place to ask, but does the chatterino extension works on linux+firefox? I tried and it won't "detect" my opened chatterino instance

earnest roost
#

as an alternative try out the 7TV Beta extension, it has performance and a feature set on par or better than chatterino Okayge

neat fossil
#

oof, I tried a few days ago on windows and worked

neat fossil
teal cove
clever spruce
#

there is no way

fickle saddle
#

Any help why I can't change my nickname on 7tv.app? There is a old nickname from twitch witch I used 1-2 years ago lmao

unkempt cobalt
fickle saddle
signal kite
#

you have to wait till a mod approves it

fickle saddle
lost marsh
#

hi, the twitch streamer I'm editor for is having a weird refresh bug on the site

#

i have a clip of it if you need to see it

#

also, it says im editor but, i can't see his channel as an option when i want to add emotes

primal shell
#

Strimmer having issues?

lost marsh
#

haha yes

hybrid relic
#

I'm trying to add emotes for a friend but I cant find his list or what I should call it

primal shell
#

Ah skill issue

hybrid relic
#

do I have to be more then an editor ?

snow portal
hybrid relic
#

the editor yes, a emote set no dont think so

snow portal
#

tell them to create a set

#

then you are good

hybrid relic
#

@snow portal he made the emote set now but cant see a way for me to add to it

snow portal
#

if hes added you as editor you should be able to see him on your list of channels you edit for

hybrid relic
#

yo I got it working

#

thanks for the help

snow portal
#

no problem!

teal cove
#

So there is no way I can fix this? ๐Ÿค” i cant sign in or link my twitch

worthy arch
#

right click the login button and sign in with discord

#

and then link your twitch back to your account

teal cove
limber crane
#

Hey my friend asked me to help them set up their 7tv emotes and gave me editor, but for some reason it's not giving me their name to swap to?

willow ferry
#

they need to either add an emote

worthy arch
#

tell them to add any emote first

willow ferry
#

or you can make a set for them

#

on the top right of their profile

#

blue button

stray nova
#

yo. anyone know why discord doing this? i picked the smallest size of the emote from the site and discord still won't upload it on my server. does converting webp into gif have anything to do with this?

signal kite
#

check file size

#

discord max size is 256kb

stray nova
#

oh wait, it is the converter site. Aware

signal kite
#

what is the emote you tried to add?

stray nova
#

its called 'mods'

signal kite
stray nova
#

a girl cosplaying an anime girl

signal kite
#

you can just link it LULE

stray nova
#

oh

stray nova
#

ye

#

there a way to download it without the file being webp?

signal kite
#

you can just change from webp to gif when saving the file

lavish shard
#

click it

signal kite
#

also take in mind it's a wide emote, so you might need to do it in 2 parts instead of just 1

stray nova
#

is this how you change it or ?

unkempt cobalt
#

if you click the link pizzage posted and save that one it will give you the gif version

stray nova
#

tried uploading it, same error

blissful bloom
#

gif will always be bigger

#

you'll need to compress it to fit to discords standards

unkempt cobalt
#

thats because the file size is too large and being a wide emote its going to come out really small

blissful bloom
#

and discord doesnt take webp unfortunately

signal kite
#

webp support soon Copesen

unkempt cobalt
blissful bloom
#

its crazy they added 4k streaming but no webp support

stray nova
#

there was a discord bot for this, but they got rid of it..

#

anyway, thanks for the help

signal kite
#

you can try and use this one

#

works fine, but like i said wide emotes are a bit dank with it

unkempt cobalt
blissful bloom
#

same issue really

signal kite
#

it's funny cus someone make a PR last year and they didn't merge it

#

it's just got closed

blissful bloom
#

odd

unkempt cobalt
#

so dumb. the difference between that same image in the two formats is almost like a 1/3 of the size. Madeg

blissful bloom
#

with better quality

blazing ether
#

TrollDespair gifs format has not been updated since 1989

unkempt cobalt
#

im older than the last gif update

#

Do not cite the old updates to me witch! I was there when they were written

blazing ether
#

FDM someone older than 34 on twitch?

unkempt cobalt
#

born in 88. Oldge

#

literally older than forsen

blazing ether
#

Okey are you happily married

signal kite
unkempt cobalt
#

fuuuuuuck no! single af! I watch twitch and hang out here after all kekw

blazing ether
#

TrollDespair me in a decade

unkempt cobalt
#

nothing wrong with it. I'm happy chilling and doing what I want when I want in my freetime. societal norms can fuck off!

blissful bloom
#

holy

#

when did u make ur account

unkempt cobalt
#

twitch? lemme see

signal kite
#

2013

unkempt cobalt
#

yeah there

blazing ether
#

docnotL 2014

signal kite
blazing ether
#

LULE jason

blissful bloom
#

i asked him not you myke ๐Ÿ˜’

signal kite
#

....

blissful bloom
#

my discord and twitch older than baldmans accounts

unkempt cobalt
#

I dont remember if that is before or after justin.tv days tho. Oldge memory starts to fade

signal kite
#

saffy you're old af

#

2012 acc

blissful bloom
#

im literally 8 years younger than baldman

signal kite
#

wish i didn't delete my 2011 acc LULE or at least that i could acess my 2015 one

stray nova
#

okay, so how do I make the emote in 2 parts? I used that tetra bot and is nice and all but it's way too small.

unkempt cobalt
#

I used to be a YT andy when I was younger. I saw you had to pay to sub on twitch and I was like FeelsDankMan what kinda moron pays to push a sub button, its free on YT, not realizing follow was basically what I was thinking of

signal kite
stray nova
#

aight, i'll try that

signal kite
blissful bloom
crude nova
signal kite
#

it is a gif raven LULE

blissful bloom
#

could also try making it a sticker

crude nova
#

Ermm oh

unkempt cobalt
#

sticker would probably be the best option. file size is larger to but it only supports APNG. I think that would make the file big as hell

stray nova
#

i can't even have the second smallest size of the emote bro, these converter sites are something else.

blissful bloom
#

its not about the sites

#

gif is a horrible format

stray nova
#

ight, whatever. i'll just stick to the classic way of sending gifs. thanks again.

proud escarp
#

hello good evening i have a question
install 7TV BetterTTV and the emotes are seen inside my stream chat
but in my stream the chat that appears on my screen only the letters appear. Does anyone know how to make them appear in my stream as emojis?

#

I do not use the Beta version I have the stable version but in my chat it is seen but within the stream on the video screen where the game is and the chat on the screen the animated emotes are not seen only as they are written

umbral flume
proud escarp
#

yes

#

a overlay

wet python
#

you need to use one that supports 7tv then

snow portal
wet python
#

forgot about that one

#

yeah, use that one

umbral flume
#

Chatis is v good

#

auto-updating when an emote gets modified/added/removed is invaluable tbh

cerulean bobcat
#

Where do I update my payment info for 7tv sub?

unkempt cobalt
wintry breach
#

Hi There! I am a long betterttv subscriber and wanted to take the step to use 7tv instead. I have a lot of personal emotes on bttv that I would like to upload on 7TV but it gives me this error: Error: Rate Limit Reached: You have too many emotes pending approval! (429 ) what is the limit on uploading emotes a day, is there a way to bypass it and upload anyways?

umbral flume
#

The limit is 10 iirc (or was supposed to be upped to 10 In The Futureโ„ข๏ธ)

wintry breach
#

oof, it will take me a while then. Thank you for the reply!

blissful bloom
#

@wintry breach as soon as the 10 have been approved by mods you can keep uploading, you just can't have more than 10 in the queue ๐Ÿ™‚

#

a mod might be able to help you quicken the process, it's been done in the past

wintry breach
#

if any mod is available please @ me

lavish shard
wintry breach
rugged dust
wintry breach
blissful bloom
#

W hyru

wintry breach
#

@rugged dust Are you still available?

rugged dust
wintry breach
#

oh, which one were those?

rugged dust
#

POGGERS, NOPERS, peepoRun, peepoOnAGoose

wintry breach
#

the peepo on a goose is with a mini gun though

#

i'll continue submitting the rest I have cause there is like 30 + more

rugged dust
unkempt cobalt
rugged dust
wintry breach
#

Oki I submitted them all!

#

Thank you for the help @rugged dust

rugged dust
#

๐Ÿ‘

wintry breach
#

So I am still kinda new but when u seperate emotes into different sets are you only able to use one set at a time or does the other one still pop up

#

for like organize reasons

rugged dust
#

yeah only 1 set can be enabled at a time

wintry breach
#

Oki, thanks a lot

rugged dust
#

feel free to ping me if you need any help or have questions Okayeg

wintry breach
#

will do!

remote whale
#

For some reason I can't sign in after trying to link discord, any ideas?

left basin
#

Unless I misunderstood your problem and when you connect your discord account to your twitch/youtube account, you can't log in to your yt/ttv account?

remote whale
left basin
remote whale
left basin
remote whale
remote whale
left basin
#

So, you have 2 accounts

rugged dust
#

made a new account on accident

remote whale
#

no

rugged dust
left basin
#

via discord, and via twitch

remote whale
#

well I didn't mean to

#

I was trying to link boolie

rugged dust
#

need to make a new twitch and connect it to that account to unlink your discord from it

remote whale
#

what

rugged dust
#

what

left basin
# remote whale what

Did you try to log into your twitch account and got this error above or what?

and only place he goes to link his twitch account with discord is here

remote whale
#

And No, as he stated "make a new twitch and connect it to that account to unlink your discord from it" so I made a new twitch and tried to link the discord to 'unlink' from other and got the error mentioned above.

#

I also get the same error when trying to log into my original twitch account

rugged dust
#

no I mean the account your discord is linked to doesn't have a twitch linked to it

#

And you have to have a connection linked to an account

#

so you link a twitch to that account with the discord to free up the discord connection

#

Which you can then link to your actual 7tv account

remote whale
rugged dust
#

there's just not a simpler way atm

remote whale
#

My twitch is linked no ?

rugged dust
#

yeah

remote whale
#

I'm just trying to log into 7tv with Twitch, I don't understand what you're saying

rugged dust
remote whale
#

I don't know where this 2nd account is or where it came from

#

I was logged in with twitch.

left basin
#

This is 2nd account.

#

only discord

remote whale
#

Idk where that came from

rugged dust
#

you tried to login with discord I guess

#

and it made a new account

remote whale
#

I was logged into my Twitch account on 7tv website, I tried to link Discord

#

And then on the 7tv App/extension it says that

#

There was no time I tried to "login" or "create" a new account

#

And that's why I'm confused on what you actually want me to do

rugged dust
#

Shrug idfk man

remote whale
#

That's why I'm asking man

#

lmfao

#

I logged out of the extension, and let me logged into twitch so cheers

wanton pewter
#

how enable beta paint frfr

unkempt cobalt
sharp python
#

how can i add 7tv to obs?

half anchor
wanton pewter
#

its not there for me :c

unkempt cobalt
#

I'd also be sure you're only using the 7tv beta extension and disable FFZ and bttv (if u have them) to avoid any potential conflicts when typing in the chat. not sure if they cause issues getting the paint but better to be sure

wanton pewter
#

thanks

granite arch
#

So my issue is: I can't add emotes to my own channel now.
I can add emotes for other streamers, but not my own.

Looking at my own page i see nothting.:D

rugged dust
#

what's your username

unkempt cobalt
#

I assume its because they dont have an emote set created

rugged dust
#

they have emote tho Thinkge

#

that's odd

granite arch
rugged dust
#

well he can just create an emote set on his profile then Shrug

granite arch
#

i have created emote set

#

wait

rugged dust
#

click blue button top right

granite arch
#

wtf now it works

#

bruhge

#

i hate and love 7tv

#

99%love

rugged dust
delicate lily
#

can an emote be added to a set if there's already an emote named the same, but that's no longer available?

junior ravineBOT
#

agenttud just woke up: ApuApustaja ๐Ÿ’ค (1m, 31s ago)

unkempt cobalt
#

@delicate lily nah I seem to recall someone having an issue where they couldnt add the flashbang emote because they had one already enabled

delicate lily
#

so that can be a solution to "softblocking" emotes from getting added?

unkempt cobalt
#

I suppose you could use it that way. like if you didn't want someone to add an emote just rename another one

blissful bloom
#

they can still alias it though? FeelsDankMan

unkempt cobalt
willow ferry
#

they need to be removed manually

#

by searching the name on the profile or via link to the emote

granite arch
#

what can i do?

unkempt cobalt
# granite arch what can i do?

I assume the problem is your sub expired and you can't re-sub?

  1. click do not renew (if it says reactivate you're good and can move to part 2)
    2.go to https://old.7tv.app/ then try to sub there
  2. should go through without a problem.
  3. if it doesn't you'll have to wait for one of the Admins to fix it for you
granite arch
#

So I was f*** with the configs and unlinked my Twitch account, now I can't login to 7tv and re-add the connection... what should I do SCkittymeowmega

unkempt cobalt
granite arch
#

Smadge TYSM

unkempt cobalt
granite arch
#

Resubed. But now this lol

unkempt cobalt
granite arch
#

huh wat wrong acc is subscribed wtf

#

XD

heady minnow
#

hey, am i missing smth or 3.0 doesnt show the current channel emotes which im not subbed to? or is it an option ive overlooked?

lavish shard
#

It doesnt

wheat valley
#

stuck 100% for any upload

snow portal
simple pond
#

7tv bot for discord wont start any ideas?

glossy sapphire
#

How can I get a list of channel editors through the API?

noble shuttle
#

I was logged into my 7tv account earlier and noticed the "link to Discord option" so I clicked it and authorized it, but it created a new 7tv account that's separate from my Twitch/YT 7tv account and now whenever I try to log into 7tv using Twitch, I get the error message:

{"status_code":403,"status":"Forbidden","error":"Insufficient Privilege: This connection is already bound to another user","error_code":70403}

I've tried logging out of the Discord 7tv account and deleting my cookies, emptying my cache

I can log into 7tv using Twitch on an incognito browser, but just not on my main browser

Twitch/YT account I want to keep: https://7tv.app/users/6160ab5c0f93a2d6173c0882
Discord account that I didn't mean to make: https://7tv.app/users/63f7a9c907f3fbaef1517748

unkempt cobalt
# noble shuttle I was logged into my 7tv account earlier and noticed the "link to Discord option...

So the fix for this I think is a bit of a pain.

  1. go create a new twitch account
  2. on 7tv right click the login button and select "use discord"
  3. you should be on your account that only has the discord linked and now you want to link that twitch account you just created to this account.
  4. now that you have another account linked. you should be able to disconnect discord from this account now.
  5. log out of 7tv and twitch. then log back into twitch on your main account.
  6. try logging onto 7tv via twitch now and you should be able to access the account again.

Otherwise the only other option would be for one of the Admins to delete the account that was accidently created via discord.

molten summit
#

i changed nickname on ttv but on my 7tv acc is old nick and i dont have for example 7tv subs badges onttv

noble shuttle
blissful bloom
molten summit
blissful bloom
#

what is your name on twitch?

worthy arch
#

ayyybuHUH their username

unkempt cobalt
blissful bloom
#

the bio HUH

unkempt cobalt
molten summit
molten summit
molten summit
#

bede cicho

stiff trellis
#

o nie ๐Ÿ‘ฎ idzie

worthy arch
#

least edgy poles Clueless

vocal garden
#

nawwtff

blissful bloom
#

i'll check if i can see badge

molten summit
#

done

blissful bloom
#

yea i cant see em either thinkEgg

#

whats your name on the website?

molten summit
#

old nickname?

#

qbaa4

blissful bloom
#

odd, i see the paint on the website but literally nothing else LULE never encountered this before

molten summit
#

:v

narrow folio
blissful bloom
#

yeah i asked them to relog, no success PES2_Shrug

unkempt cobalt
#

showing up for me if that helps at all

molten summit
#

okey on other browser everything is allright

#

okey it works rn

#

idk how i just restart everything LULW

blissful bloom
ancient summit
#

Is there a 7TV API?

signal kite
ancient summit
#

pogg ty

#

despairVanish does not have nearly as much functionality I was hoping

willow ferry
#

what are you missing?

clever chasm
solemn forge
#

In the beta, my chat window looks like this

#

how do i fix it?

willow ferry
#

that is not us

willow ferry
#

its clearly an iframe

#

so definately not us

#

or it could be a video player, the mini player perhaps?

#

when ads play

solemn forge
#

this is happening when I am on the chrome web browser when ever i enter any chat

solemn forge
#

nvm i figured it out

#

im guessing that it has issues when i am using the extention called Twitch Chat Anti-ban

rugged dust
#

opens a 2nd chat which would be overridden by 7tv

#

you can actually click the Incognito chat button at the bottom to do the same thing :)

keen steppe
unkempt cobalt
keen steppe
gloomy crest
#

hi, I was subscribed for 2 months, cancelled my subscription, and resubscribed. My badges/paints from before are gone, is this normal or would it have to do with me changing my twitch username?

lavish shard
gloomy crest
lavish shard
#

you can still access this account with your discord if you right click the sign in button top right

#

Keep in mind, the 7tv account is decoupled from the twitch account, and register the first username as the 7tv display name.
So far there is no way to change it, especially not unlinking your twitch account and sign in (up) again with it.

gloomy crest
#

ok thanks sm for helpin

tardy dove
#

is there a way to bind a key to paste a copypasta on chatterino?

unkempt cobalt
unkempt cobalt
#

@exotic rock

#

then after that try linking the discord account to the main account you want it linked to.

exotic rock
#

XDDDDD

#

to be unlink this i must create new twitch acc for relink

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nice nice

unkempt cobalt
exotic rock
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why dont add the option for delete accunt

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I thing 90% people who relink from this never use this 7tv account again

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clogging databases

unkempt cobalt
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hey i aint the boss I just providing a potential fix! zealEhehe

exotic rock
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@unkempt cobalt for approve or not my emote i take some information?

tulip solstice
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LULE ๐Ÿ‘‚ โœ‹ ?

unkempt cobalt
lucid lichen
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Can any admin disconnect my 7TV account?
Bugged and I can't relog on twitch or discord. zsnfpsBebo zsnfpsBebo

lavish shard
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Did you tried to relink your twitch account to "fix" your display name?

lucid lichen
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and

lavish shard
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It's because you unlinked your twitch account from this 7tv account, so you now cannot login to this account with twitch
or you got error when tried to login with twitch?

lucid lichen
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yes i got the error zsnfpsBebo

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I formatted the pc, so this inconvenience, sorry.

lavish shard
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can you show the screenshot of the error?
or what's the code of the error?

snow portal
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and click discord

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i see you have discord connected

lucid lichen
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yes ๐Ÿซก

snow portal
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yea just right click the twitch icon and itll say discord click that and login via discord

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and make sure its your discord

lucid lichen
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it worked, thank you very much, you are the best! @snow portal and @lavish shard

snow portal
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Okayge ๐Ÿ‘

lucid lichen
snow portal
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now just connect your twitch and you are good

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yep

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nice

lavish shard
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I will repost this for every issue related to name changing

hardy fossil
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Hey! Is it possible to have an emote be used on multiple words?

Use case is wanting to have

Water
Water,

As in the PCG we have list of pokemon types but as you can gather.. sometimes has a comma next to the type if there are multiple in relation. ๐Ÿ™‚

lavish shard
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so far, no

hardy fossil
hardy fossil
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Ah wouldn't have matter anyways, just noticed you can't use commas in the name even on custom assigns. RIP.

hardy fossil
# lavish shard so far, no

Ok so actually, you can have it on multiple words, so long as they're in different collections. So now just the comma problem. ๐Ÿ˜„

blissful bloom
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name them Water or water or WATER or wATeR PES2_Shrug

hardy fossil
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Not in my control. ๐Ÿ˜˜

rugged dust
solemn forge
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i have the beta

ruby charm
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so a while back i changed my name on twitch. I came here to ask how to get it changed on 7tv and someone told me to sign out and sign back in and it will change it but that didnt work. Im Here to ask if theres anyone that can change the name for me or do i have to wait for an update that allows me to change it Erm

unkempt cobalt
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any day now

rugged dust
earnest roost
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38k away from a million

rugged dust
earnest roost
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count of registered users after the new extension releases PEPW ๐Ÿ‘‰ ๐Ÿ“ˆ

toxic ice
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I cant link my discord on my 7tv profile

unkempt cobalt
toxic ice
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why do i have it

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can i delete that

unkempt cobalt
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just a dumb thing that happens sometimes. I can walk you through the fix actually lemme just link my message

toxic ice
unkempt cobalt
toxic ice
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Any Admins can delete my account KEK

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that would be faster lmao

unkempt cobalt
toxic ice
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He helped to fix my beta problem

unkempt cobalt
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the pihole problem

toxic ice
earnest roost
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never thought i'd be fixing a man's pihole once before

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anyway

toxic ice
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Furkan_7777

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Delete this pls PeepoShy

unkempt cobalt
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๐Ÿ˜ณ

toxic ice
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Damn t he instant color change works now too

rugged dust
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delete account button when

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GachiPls "help I accidentally deleted my account"

unkempt cobalt
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FeelsDankMan I accidently deleted my

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damn beat me to it

earnest roost
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there will always be something

rugged dust
toxic ice
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Will u fix my account now or nah? @earnest roost PeepoShy

earnest roost
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i already deleted it

toxic ice
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oh

unkempt cobalt
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enable ability to delete account, with a way to recover it. WTF WHY DO YOU STILL HAVE MY ACCOUNT IF I DELETED IT?! no ability to recover, thats fucking stupid the info is just GONE?! FEELSWAYTOODANKMAN

earnest roost
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but it's a UX issue really