help-old

[distant palm]

lets go

thanks 7tv staff

[feral void]

congrats on partner btw

[woeful cargo]

Hello

I'm a mod and 7tv editor for the streamer CarolineKwan. She also a twitch partner and wonder if me and my chat can have the 600 7Tv slots

I HECKING LOVE EMOTES

[wheat sapphire]

Only the admins can do that afaik - they'd have to issue verified to the person's account since they joined after the push

[woeful cargo]

👍

take time, no rush Thank you 7Tv Staff.

[honest forge]

can you remove previous versions of an emote without removing the whole emote?

[copper belfry]

Did the migrating emote sets feature disappear?

I just used it minutes ago but now I'm not seeing it.

Nvm see it now.

Can't disable imported emotes though, getting "Emote Not Enabled"

[balmy mulch]

Hello!! my 7tv emotes are not working on my channel and when i try to log in it says: {"status_code":500,"status":"Internal Server Error","error":"Internal Server Error: Database Write Failed (user, stat)","error_code":70500}." any fix?

[worthy arch]

did you change your name recently

[balmy mulch]

No i did not

[shell salmon]

Hey who would I speak to - to remove myself as an editor for a streamer?

[willow ferry]

what streamer?

[wheat sapphire]

The mods/admins can remove it, otherwise the streamer themselves would have to ^ Melon can do it

for you

[lavish shard]

4U

[sand summit]

Tiktok

[crimson zephyr]

hey, sorry if this is a basic question but I didnt see anything in the FAQ. a streamer I mod for on twitch just added 7TV and added me as an editor, but when I go to add emotes, I can only add them to my own channel. is there something he has to do on his side?

im new to modding any help would be appreciated

[wheat sapphire]

they need to create an emote set and add 1 emote to it

[blazing ether]

hi
"I've been added as someone's editor, but I can't add emotes for them
The channel owner must create an emote set first."
in #faq

erm

[crimson zephyr]

ok im an idiot and I missed that ty

[wheat sapphire]

another reason +1 for my idea of the little tutorial if someone opens the website for the first time

or like first gets 7tv

[blazing ether]

has anatole rejected that a new user automatically gets a set created?

[willow ferry]

your totally original and new idea that nobodies ever thought of, of onboarding

[wheat sapphire]

@willow ferry nobody thought of it for this website

[willow ferry]

nobody ever

[earnest roost]

not every user need a set created so no need to auto create one

[wheat sapphire]

just a little blur thing where it says 'to get started click this'

[blazing ether]

i knew he had a reason

[wheat sapphire]

shows how to make a set, add 1 emote and then alias

onboard these @willow ferry

[blazing ether]

melon u are now developer please offer a way to instruct new streamers that they need to make a set

[sharp wind]

Is it possible to override a global emote? We're trying to override EZ as the streamer doesn't want christmas emotes

tried bttv but 7tv takes priority

[willow ferry]

yeah

channel emotes should take priority over globals

just enable the old EZ on 7tv

[sharp wind]

that worked, thanks

[coral echo]

There should be a way to change your global emotes set without having to spend actual slots

[wet python]

No, you should use slots if you want to change them

[rugged dust]

[balmy mulch]

can anyone assist with this?

[weary panther]

how do i change my profile picture on 7tv its not working for some reason

surely if i just wait it out it will get changed after clicking save changes

[orchid eagle]

hey i need some help, a channel im moderating for is still capped on 250 emotes

why are the other channels i mod for on 300 and this one isnt?

[tulip solstice]

The streamer (or a 7tv editor with the right permissions) probably just needs to change the max size of their emote set

[orchid eagle]

i see its about emote set

thank you!

[tulip solstice]

yw

[sly radish]

[orchid eagle]

[wet python]

already left

[hard tulip]

can anyone help me with this?

[cyan torrent]

are you subbed ? this is a sub feature and on the website it shows that you are not subbed

[hard tulip]

you can only ask for help if u are subbed?

[cyan torrent]

no, the profile picture is a subbed feature

so if you are not subbed you cant set one

[hard tulip]

but i see a lot of people, not subbed, with profile picture is only that mine is bugged

is not an animated one

[cyan torrent]

yeah, on the 7tv website it will show the animated one if you set an aniamted profile picture while sub and then cancel it, but it wont show on twitch while you arent subbed

[quasi oxide]

setted is not a word ackshually

[cyan torrent]

i'm dumb

[quasi oxide]

if it makes you feel better, I'm an esl myself

[cyan torrent]

so you just say "set" here ?

[hard tulip]

the photo I put was a simple PNG, it should show. I'm not talking about twitch, i talk about the 7tv website, is there where is bugged

[quasi oxide]

yeah, "set" is the correct form

[hard tulip]

https://gyazo.com/0ea5d9a2dfa17267b7a824a87b4e96e0 look

[cyan torrent]

have you tried sign out and then sign in again ?

this happen when you change your profile picture on twitch

[hard tulip]

i tried, and it remains the same

[cyan torrent]

weird

[weary panther]

having same problem

[sly radish]

set set set

[hard tulip]

let's see if anyone can help us

[weary panther]

surely someone will help us

[hard tulip]

[sly radish]

ok this is weird i tried upload a static .png and got the same bug, i copy pasted it into 2 images => ezgif.com to make a .gif from 2 frames and it works

try @weary panther @hard tulip

[weary panther]

@sly radish i'm not even trying to put a gif i'm trying to put a normal image

let me see

[sly radish]

yeah i know but a gif would fix that problem

at least for me

🪱 nice pfp btw

[weary panther]

@sly radish thank you gorp permasmug andy

it actually worked

[sly radish]

[weary panther]

sub ran out

that was so dumb btw

they gotta fix it

@sly radish actual 5Head

[sly radish]

🤜 @earnest roost

oh he's sleeping

normie schedule

[weary panther]

ye its not only that they need to fix 7tv bio and username

[sly radish]

it will be, just not now

[feral void]

There's no Twitch account linked. Right click the sign in button on the site and log in with Discord

[rose fable]

hello

the new origin feature

it worked properly on my account

but its not working on an acc where im editor

[turbid dragon]

[balmy mulch]

That worked!!! thank you SO much Kathy!! legend

[tribal bluff]

i need help

[worthy arch]

we all do

[spice moat]

I have a question. Why it says deleted user? I post this Obadoba, when i got to my profile, i'm not deleted

is this a bug?

I was scared for a bit, if did something wrong, please let me know

[runic axle]

seems like a bug rn, I see it on every emote too ~~cc @earnest roost / @halcyon walrus fixed srry for ping ~~

[feral void]

The bug with emote owners in cards is fixed now

[spice moat]

seems fixed yeah

thank you so much for the help

[runic axle]

[lavish shard]

[spice moat]

Gableebin

[shut vigil]

https://i.gyazo.com/b02d047456dc4f7f3a970f4635ef95f1.png

i got a small problem

for emote sets i accidently maxed it out and transfer all my emotes to the new set, and i keep removing emotes and it is still maxed out, sometimes i remove it and it shows this and it wont remove

https://i.gyazo.com/3270b4fb714695cfb8dc73577b66cbbf.png

[granite arch]

i can't see or use global 7tv emotes is it a bug or a me problem (chatterino homies)

[lavish shard]

use chatterino7: https://github.com/SevenTV/chatterino7/releases?referrer=7tv.app

[honest igloo]

Hey Can we change mod and vip badges with 7tv?

[sand vigil]

its not possible on 7tv but you can do that on ffz

[honest igloo]

Yeah i know but i thought if it's a thing it would be easier on 7tv , thanks

[sand vigil]

maybe one day

[rare pier]

using chatterino 7 since forever

Channel emotes work but global are gone

[sly radish]

yeah same

7 tivis

[crimson zephyr]

hey, im having an issue with the firefox extension, the emotes work fine in every chat view except when you popout the chat in mod view, is there a way to fix that?

I tried searching but didnt see anything about this issue

[rose fable]

hello

so a set is filled completely 300/300

so i remove some emotes

it still shows 300/300

cant add emotes to the set

[wheat sapphire]

whats your account name @rose fable

[rose fable]

0beng

its happening on another

acc - aggregaatti

where im an editor

[wheat sapphire]

does not say 300 for me

ah you did the origin thing on the other set

[rose fable]

not onmy acc

its happening on this acc aggregaatti

[wheat sapphire]

I haven't looked into the new origin experiment enough yet to find bugs

but it might be that the person has done origin incorrectly

[rose fable]

hmm

that person was me

lule

i will probably waste some mor time

[wheat sapphire]

I guess thats the point of the experiment at the moment

Im sure when Anatole wakes up he could take a look and answer that perhaps @earnest roost bop

[rose fable]

[wheat sapphire]

I've seen very few people with the same issue but I can't recall if there is a solution

[rose fable]

[wheat sapphire]

did you add the origin to the main set on the person's channel

[rose fable]

yes

[wheat sapphire]

According to

you did everything properly and its working as intended

[rose fable]

yes

its the basic stuff thats bugging

[wheat sapphire]

the surplus of emotes that was added was sliced off

so if you added 200 emotes to a set that had 200/300 emotes it would fill the 100

100 would get sliced off

when you try to remove an emote from that set that is now 300/300

it will add 1 more emote from the 100 that got sliced off

which is why your set is stuck at 300

cause you have lots in excess, and removing 1 emote from the set will just add one from the excess that didn't make it in in the first place

[rose fable]

https://tenor.com/view/ryan-gosling-blade-runner-scrolling-gif-23683039

ok i understand

[wheat sapphire]

yeah so it works as intended

it seems you added origin to the set and only like 10 made it in

[rose fable]

oh i get it

okok

[wheat sapphire]

yes

[rose fable]

i realize what i did

[wheat sapphire]

allow room for however many you want in before doing it perhaps

[rose fable]

https://tenor.com/view/jet-bean-killer-bean-ragdoll-ragdoll-fall-gif-23762382

yes yes

[wheat sapphire]

okay goodluck its bedtime for me now

[rose fable]

https://cdn.discordapp.com/attachments/1043368801397391420/1047498208961626123/caption.gif

[hollow bloom]

why is one set of emoji 600 and the other 300?

[worthy arch]

you have to change the capacity manually

[tulip solstice]

It's so people can manually limit the amount of emotes a set has. Although I'm personally not aware of anyone needing or using that feature in the slightest

[willow ferry]

its really for editors

if a streamer has 600 slots but doesnt want their editors to add that many

they can just restrict their editors ability to edit sets

and lower the cap

[tulip solstice]

I see. That is a conceivably useful feature, but it could probably be implemented differently.

Although now it makes a lot more sense with the "origin" feature

[worthy arch]

[dark flame]

anyone know how to edit the nsfw filter in twitch mod APK? i cant figure out how to disable it or turn it off cause it wasnt like this before and now random things are being *'s out

[tulip solstice]

you have to use ****** to edit it

[dark flame]

huh

[tulip solstice]

[wraith totem]

My emote sets can only hold 300 emotes, but it says I can hold up to 600. I think it has something to do with a recent name change on twitch, but not 100% sure. Would love any feedback, thank you

[lucid loom]

are the animated profile pictures not saving right now? ive tried updating it a few times in the last 24 hours and it keeps going to my previous one

[wet python]

might be exceeding the requirements

should be:
under 7mb, 1000x1000 and 500 frames

[lucid loom]

thanks for info!

[wet python]

[wispy garden]

hey guys, i have a question, i'm an editor, but how can i switch channels to add emotes?

[fluid plover]

Top right, click the icon thats a guy with a magnifying glass

[wispy garden]

k and when i c the profile, how can i add emotes? cause its still connected to my own channel..

[fluid plover]

Click this button and you will see a list of channels that you're editor for https://i.imgur.com/jAqLJHU.png

If the channel you're trying to add emotes to has 0 emotes then the streamer has to add at least one emote first

[wispy garden]

thank you 🙏 ❤️

[fluid plover]

[cobalt ibex]

Question, I'm trying to upload an emote (it's been a few months since I've done this) I uploaded the gif, added tags, and clicked submit. The progress bar loads and completes but there's no confirmation. Is there a new grace period before I can see the emote on my page (I remember it would be hidden from public view but you could see it yourself) or is something going wrong. Thanks!

[wet python]

Emote needs to be under 7mb, 1000x1000 and 1000 frames

[cobalt ibex]

thank you, it worked

[wet python]

[elfin radish]

Does anyone have the gachilights, I want it for my stream

[tulip solstice]

beware of the black line though

also the not fully-transparent background

this is the tile from the website

less random than the ones lipton posted

[willow ferry]

did lipton really just try to colormatte the lights

and subtract blue

[tulip solstice]

nah it's a different source

lipton isn't stupid

[willow ferry]

are you sure

[elfin radish]

thanks

[tulip solstice]

I'm 100% sure it's not just colormatte'd

but I'm not 100% sure that lipton isn't stupid

[crimson zephyr]

just bumping this, anyone know a fix for firefox twitch popout chat?

actually its both chrome and firefox

[granite arch]

Can someone explain me how to send the same message twice?

[rose fable]

?

[cyan torrent]

click on the 7tv icon top right on twitch and then select this

[terse pier]

Hello, I have a new bank account and need to "Update Payment Method" but the link doesn't do anything (in any browser). Sorry if this is the wrong place to ask but I couldn't find any kind of "support" on the 7tv.app website..

[rose fable]

this is the place for any kind of help

[terse pier]

The other button works

So do I just cancel and renew under the new payment info...since the website doesn't seem to work?

[wheat sapphire]

^ that would be an answer for one of the admins

[tulip solstice]

Yes it should be fine to "do not renew"

it'll still give you the rest of your current month

[clear marsh]

I did setup 7tv for a twitch partner and 7tv doesn't recognize she being a twitch partner so the emote limit is currently at 300 (channelname: xFibii ) Any way to fix that? (she tried to log out and re login )

[normal cedar]

is there something wrong with the page? I can't reactivate my sub... why I have -738461 days to subscribe? O_O!? and I cant update my payment method

[rugged dust]

-738461

[heady crystal]

anyone know why my profile picture isnt an animated gif on twitch? It moves on 7tv page but on twitch it will not move. I have it enabled on my settings as well

[rugged dust]

did you change your twitch pfp after setting your 7tv pfp?

[heady crystal]

yea to the same file as the 7tv one

@rugged dust

[rugged dust]

changing your twitch pfp after resets your 7tv pfp

just resubmit your 7tv pfp and it should fix it

[heady crystal]

great thank you!

[rugged dust]

if it's still an issue, you can try these steps:

1. reset/remove your TWITCH pfp (in attached pic)
2. set a new twitch pfp after resetting
3. submit the 7tv pfp again

[uncut musk]

hi! sorry if this is a repeated regular question but i changed my twitch username recently and my 7tv still isn't updating. i've tried relogging, reconnecting, etc as the FAQ suggests but i'm still having the same issue and my sub isn't transferring to my new name or anything. any help would be appreciated!

[little badger]

This question is as many other answered in the #faq

[uncut musk]

I understand that. I did what was recommended in the FAQ as well as extra steps and it isn't updating for me. I mentioned in my message that I already did this.

[little badger]

Oh nvm i overlooked that , so you may wait until a team member answers

[sand vigil]

Try authorizing witg discord and re-log on twitch

with*

[uncut musk]

I've auth'd with discord with new name (worked fine) and re-logged with twitch (worked fine) but 7tv.app still isn't updating for me :/

i did this right now after your instruction with no luck. >.<

maybe i should completely remove the extension from chrome and re-add it?

okay i removed the extension and re-added it and it didn't change anything either.. >.<

[sand vigil]

that wouldnt effect anything rly

[elder moat]

[sand vigil]

what is your old name and new name?

[uncut musk]

sorry for being a headache, i promise i tried to troubleshoot on my end as best as i could before coming here :,)

old: phjDASH
new: dashu

[sand vigil]

https://i.imgur.com/aMdnkv9.png did you login like this with discord

when you logout, on the top right; right click on the sign in and login with discord from there

[uncut musk]

should i log out of twitch first

would that update it

[sand vigil]

yeah just fully log out

and then right click on the sign in

it should say "login with discord"

https://i.imgur.com/3kX2iEV.png

like this

my bad its "use discord"

[uncut musk]

ahhh right clicking it worked, one second

okay that worked and it logged me into my old name, should i link my twitch again thru this method?

[sand vigil]

and now you got the sub role on discord means its succesful

yeah now authorize with your twitch

btw your username on 7tv will not update with your current twitch name atm

[uncut musk]

oki i think it's working now

my sub finally updated on the page as well

[elder moat]

[uncut musk]

you don't think changing my name is the reason my 250 emotes can't upgrade to 300 do you
i followed the FAQ for this too and my brain eggsploding

[sand vigil]

hmm

you did this right? https://i.imgur.com/yfFDLHq.png

[uncut musk]

yeah

[sand vigil]

i also tried changing the slots on your profile myself but no louck

luck*

[uncut musk]

i broked it

[sand vigil]

https://i.imgur.com/kkyXhq8.png

boom 300 slots

enjoy

these are the steps for the future

https://i.imgur.com/akEqmLE.png

[uncut musk]

oh ya i was trying that! and it would 'save' but then nothing would actually update :,)

[uncut musk]

ur the best

[sand vigil]

[sly radish]

shout out to kattah

[stray marsh]

Is it possible to prioritise 7tv emotes over bttv/ffz emotes?

Like if there's 2 pausechamp emotes, it will use the 7tv one instead of the ffz one

[wet python]

not possible to prio over ffz, but in web chat 7tv gets prio over bttv

in chatterino bttv gets prio over 7tv

there is no current way to change that iirc

[stray marsh]

ty ty

[snow portal]

your best suggestion is to not use bttv or ffz or what your preference is

[wet python]

[stray marsh]

[granite arch]

I need help, I can't renew my subscription

😦

I can't buy a subscription for myself again

[feral void]

Hey, does this work now?

[granite arch]

thank you

[jade willow]

Any way to replace an emote from a different set without disabling the set sharing feature altogether? I wanna enable an emote that's basically a seasonal version of one I normally have but can't cus of conflicting names and it won't let me just remove one emote, it would force me to disable sharing altogether, feels counter intuitive to me

any way to duplicate a set without locking them together? would make it easier then I think

[worthy arch]

You’re using the origin feature incorrectly

Youre supposed to have a separate set with only Xmas versions which you connect to your main set

[normal cedar]

I can't renew my sub , anyone can help me pls?

[earnest rock]

[user] KaibaVT (kaibavt)

KaibaVT

KaibaVT (kaibavt)

Soy Kaiba, WereWolf Vtuber de Bolivia!, Sigan a la manada si les gusta mi contenido!!/Hablo Español e Ingles asi que no tengan miedo en decir Hola-Hi !! / I Speak Spanish and English So don't be afraid to say Hola-Hi !!

TWITCH

44566606

DISCORD

221714287159279616

YOUTUBE

UCeb7BKFAg1XS-4ZJ-qRBtbA

Roles

Default

Editors

PerackExtacy (perackextacy)
chiimuu (chiimuu)

Mar 25, 2022, 12:02 AM

[earnest roost]

try again @normal cedar

[grave heath]

how do I add my emote set to my discord?

[normal cedar]

Tthank you !!!

[kind bolt]

Hello all. I have a question. Do you now have to meet certain requirements to use emote? Or why I can not upload emotes on my channel (on the channel where I have editor rights, I can upload something).

[blissful bloom]

max 1000x1000, max 7mb, max 750 frames I think. some say 1000 frames

[kind bolt]

Sorry I did not mean that haha

I can not even upload public emotes on my channel because the field with my channel is missing

[earnest roost]

go to your profile and create an emote set

[blissful bloom]

oh

[kind bolt]

Worked. Thank you

[keen steppe]

How can I download the emotes as gifs?

[cyan torrent]

when you are on the emote page, right click the emote and select open in a new tab and then change "webp" by gif and then you can download

[night sequoia]

can someone explain to me how the origins setting exactly works? lets say i want a christmas setting now, do i need all the emotes in both? or can i just have christmas emotes in 1 new set and then add that to the main set with origins? i'm kinda confused to how it works. i tried adding the christmas set that only has christmas emotes to the main set, but then i only see the christmas emotes.

the way that would make sense to me is to have a set with the emotes you wanna add and have the same name as the normal one, and when you add as origin it would replace the main ones with the ones in the special set

[blissful bloom]

you can have only christmas emotes in one set, and apply that to your main!

so go into the main set, and choose your christmas set as origins

[night sequoia]

hmm i actually just added the main set as origins to the christmas one and now i do have all my emotes with christmas as well. last time i did this it would only show the christmas ones.

i think i have to click assign to channel everytime i add it thats what i wasnt doing

i think i got it now thx

[astral pecan]

while uploading a new emote, how do I let mods know that it's supposed to be a better/different version of an existing one, so it doesn't get binned for being a duplicate

[signal kite]

@astral pecan That's why the versions feature exist, instead of upload a complete separated emote u can go to the emote you made a better version and click here and from there I think you can get the rest

[astral pecan]

that's only when I uploaded the existing emote, yes?

[signal kite]

[astral pecan]

sooo... what if that's not the case

[signal kite]

well if the emote isn't the the exact same that already exist on the website I don't think it will get merged as a duplicate, like for example this one

same emote but there is a difference to it

if im getting correct what you're trying to do

[snow portal]

[astral pecan]

time to throw in the example then
https://7tv.app/emotes/62f8b522b3c3b0ac703ccfa6
vs
https://betterttv.com/emotes/62f58890ecbd41815423def4
bttv one looks smoother to me, is the biggest reason

[snow portal]

what are you trying to get at?

like if something is better vs the original?

cuz thats how versions work usually

or you can use them as holiday themed emotes

[astral pecan]

basically, yes
but I can't just upload it and hope it'll get recognized as 1) a better version and 2) not a straight duplicate and get removed

so I was asking if there's a way to let the approving mod know about my intention

[snow portal]

we just approve it

its fine

you can put a description of what the new version is like

[signal kite]

oh i see what you mean
well in any case I don't think you made the one in bttv, so if would be the original creator it would be better I think, idk

[snow portal]

so

either or

[signal kite]

it's not a new version lipton it would be a duplicate

[snow portal]

oh

then yeah itll just be a dupe

if its 1 to 1

like everything looks the same

quality wise however is a different ball game

[signal kite]

Ye that's why I said it would be better if it was the original emote creator to upload it

[snow portal]

ah

[signal kite]

otherwise it will just be a dupe

[snow portal]

yeah agreed

or they could just report that its their emote

[signal kite]

and from what i see TweedleGloop does have a 7tv profile so it's up to them to do it

[astral pecan]

I don't think nintendo is gonna claim ownership of that one

[snow portal]

ofc not

[astral pecan]

eh, k
guess I'll leave it

[placid prism]

Can anyone help me? I can't add any emoji to the channel because it doesn't show " add to chanel"

[sly radish]

create an emote set first

top right of your user page

[placid prism]

thank You very much

[sly radish]

np

[magic scarab]

7tv Chatterino timing out while fetching 7tv emotes today

[sage galleon]

guys i'm panicking help what happened

[merry folio]

Yeah the same thing happened to me today and I've been gone for days

[magic scarab]

Nightly build of stock chatterino is also unable to fetch 7tv emotes

[sage galleon]

days?

[magic scarab]

These issues are probably connected, server issues?

[merry folio]

apologies, Ive been out of town for days and returned to this but it was fine when I left

[west robin]

not work

[magic scarab]

[placid prism]

its work now

[magic scarab]

Saved

[sage galleon]

yeah chatterino also not fetching for me

[magic scarab]

Refresh it just started working for me

[sage galleon]

can confirm, it works now

[cloud sandal]

working now but no global emotes for me

[clever chasm]

I tried to update chatterino on my mac now it wont install the update

[tulip solstice]

"Install?"

I thought you just copied it to your applications folder

although it has been a while since I used it on a mac

[tidal cargo]

help

I can not log in

Is it for maintenance I guess?

[clever chasm]

I fixed it . The chatterino build is so new it doesn't even show up anywhere. 7.4.0.

[tulip solstice]

Doesn't show up anywhere?

That's not possible

[clever chasm]

7.3.5. is the latest i found but i have 7.4.0.

[tulip solstice]

What do you mean "the latest I found"?

You mean the nightly build?

[clever chasm]

here : https://github.com/SevenTV/chatterino7/releases/tag/nightly-build

[tulip solstice]

Yeah that's nightly

It still "shows up" but it just doesn't list the version

Since it's not a full release

[clever chasm]

yeah i noticed. Not listed yet.

[tulip solstice]

The version number of nightly releases shouldn't be taken as a "real" version number

Often, changes are compiled without changing the version number

The version number doesn't really matter until a version is "released"

[true hemlock]

i cant login through my yt account

any help?

[lament pebble]

Hello @earnest roost I bought subscription about 4hours ago, money was taken off my paypal account, but I still dont have subscription activated on my 7tv acc.

[earnest roost]

will look

[true hemlock]

@earnest roost could you help me?

[earnest roost]

you cannot log in via youtube indeed since we arent able to get approved by google

[true hemlock]

ok, but i cant login through discord either

and i have twitch banned so :/

[earnest roost]

you'll have to wait a bit then, nothing else to do at this time

[true hemlock]

ok thanks

[brittle narwhal]

keep getting this error message

[snow portal]

question marks are not allowed i believe

[earnest roost]

did you read what it says?

[earnest roost]

hey sorry there seem to be issues on paypal's end, im unable to retrieve logs

i'll check again a bit later

[lament pebble]

i can send you pp confirmation recepit of payment

[earnest roost]

it's a different issue, i cant actually replay the sequence that would give you the sub

[brittle narwhal]

trying to create a new version of the image
with no punctuation
still get this error messsage

[lament pebble]

ok so i will wait then.

[ashen pond]

Hello! I learned that emote capacity is increased from 300 to 600 for twitch partners but mine didnt even tho I'm partner. I tried to assign my emotes to my channel I guess it didnt work either. Can't I incrase it or is it bugged?

[void orbit]

Last message in #faq might help @ashen pond

[unborn briar]

i uploaded a new version of an emote and this message is still showing up after 26 mins is that normal?

[earnest roost]

try refreshing

[unborn briar]

i refreshed and it still show that message

[ripe tinsel]

One message removed from a suspended account.

[earnest roost]

try again now

[ripe tinsel]

One message removed from a suspended account.

[unborn briar]

https://7tv.app/emotes/638e722126ea6e9eba0b9646 this message shows when someone tries to access the emote

[earnest roost]

you might have to reupload

[unborn briar]

ok should i delete if first?

[drowsy bear]

if i gifted someone a sub on 7tv do they have to accept? or is it just active?

[earnest roost]

it activates immediately

[lament pebble]

@earnest roost Hey, is my issue with subscription possible to solve now?

[earnest roost]

can you link your discord on 7tv

[lament pebble]

ye give me a minute

[raven meteor]

When gifting with cc, does it take a bit before the receiver gets the gifted sub ?

[earnest roost]

it should be instant, but could be delayed due to some errors occuring earlier

i can check if you pass me their username

[raven meteor]

Sivenergy is his username.

[earnest roost]

should be good now

[raven meteor]

Thanks bud ❤️

[lament pebble]

done

[earnest rock]

[user] 1parke (1parke)

1parke

1parke (1parke)

cienki jestem w te gry ogolnie :((((

TWITCH

444085231

DISCORD

289008064710049793

Roles

Default

Editors

xelex18 (xelex18)

Sep 10, 2021, 3:41 PM

[earnest roost]

@lament pebble still seems broken, i'll give it to you manually tomorrow and add in an extra week for the trouble, sorry

[lament pebble]

ok thanks for help

[granite arch]

how would I initiate an unban request? I foolishly uploaded an nsfw emote and didn't know of the TOS.

[blazing ether]

Bans are not permanent (usually). The duration based on the severity. Check back in a week or so.

[coral echo]

free my man

[granite arch]

@blazing ether would you be able to check? if im perm or not, Ill just check back in a week though

[blazing ether]

we've never permed a user for nsfw emotes unless they've been repeat offenders

[solid breach]

yo im trying to add 7tv emotes to a discord server

i know we can change the url to .gif np but

the emote dimensions come out smaller than normal every time, any way around this?

[granite arch]

kk thank you

[blazing ether]

cufu are you using the 4x version of the emote?

[solid breach]

4x?

like this 1 is naturally wider

[blazing ether]

oh you probably need to crop it again to a square then?

[solid breach]

how would i save this for discord use?

[blazing ether]

I would save the 4x.gif one then use something like https://ezgif.com/crop to make it a square

[solid breach]

o

[blazing ether]

4x.gif might be too big in filesize though so may need to use a smaller one or compress it afterwards

[solid breach]

crazy their isnt a converter tool for this

or maybe there is

[blazing ether]

7tv to discord?

[solid breach]

ya

scuffed

[blazing ether]

holy

[solid breach]

[blazing ether]

use the crop to make it a square don't resize it

[signal kite]

you could try to set up this bot #7tv-tools message

[sand vigil]

python 4Head

[solid breach]

i am an NA 2head

i will bring this link to my technical support

[blazing ether]

is the bot up to date even?

[signal kite]

[solid breach]

doomed

[lost marsh]

Hi, I have a streamer who uses 7tv emotes, and he's trying to change the name of an emote in his emote set, but when he adds it to 7tv on twitch, the emote name is still the same. does he need to be subbed for the name change to stay?

[blazing ether]

Aliasing/renaming is not a sub feature it's free.

Are they typing the name in and then adding it to their set?

[lost marsh]

he says yes he's done that, but its still the same name on twitch as the original emote

[blazing ether]

hmm

this in browser twitch correct?

[foggy phoenix]

If i've created an emote set for Christmas and im an editor for another streamer, Can i easily move my set to a set of theirs some how?

[heady crystal]

anyone know why my animated pfp isnt working on twitch?? it moves on 7tv profile but wont move on twitch and ive tried resetting my twitch pfp and then resetting my animated pfp. still no work

[blazing ether]

Jax what file are you trying to use as an avatar?

[heady crystal]

a gif

[blazing ether]

Can you send it here?

[heady crystal]

ive tried other ones too and still hasnt worked

[blazing ether]

hmm gif itself seems valid, I would recommend re-logging into 7tv, uploading it then leaving it for an hour or two without changing anything else

[heady crystal]

sounds good thank you

ive been trying for like a week now and its been a process lmao just hasnt worked at all

[native flicker]

try this version

[heady crystal]

ill try it thank you @native flicker

[native flicker]

I just opened it in a gif program and resaved it. Maybe it will work hope so 🙂

[heady crystal]

ill type in here if it works

[native flicker]

[dusty star]

when i tried to log in to 7tv i realised i had been logged out of both twitch and 7tv

and i was just logged in minutes before that

(this just happened now)

[granite arch]

hello, how can i display 7TV emotes in my OBS chat also i'm using restream servers to stream in twitch and its not shown, i googled some of the solutions but still nothing works for me, can anyone help ?

[lavish shard]

#help-old message
See if this helps

[granite arch]

i did it before still not shown

[granite arch]

https://i.imgur.com/6VonOUc.png

[sly radish]

try disable mod view, happened to me once but both view modes work now

use chatterino7

[ashen pond]

[lament pebble]

Hey, @earnest roost are you avaliable now to try fix my subscription problem ?

[sullen hinge]

Usually verified/partnered streamers are added every few days manually, @earnest roost

[ashen pond]

but I've been a partner for almost 2 weeks now

maybe more

[sullen hinge]

Yeah, anatole just hasn't run the command in a while then Itll be updated soon

[rugged dust]

every few days

[woeful cargo]

How do I make a wide emote? I was having a hard time

Im trying to make this emote wider https://7tv.app/emotes/6351032a4d5a81e68878bdd9

[lavish shard]

the width is capped at 384 pixel, no wider that that

[tulip solstice]

that looks like a 1-channel emote

might as well upload it as a multi-part sub emote

[granite arch]

Hello i need some help to see emotes on other streams how do i do to be able to see them?

Please help, i dont really understand what to do

[tulip solstice]

Well what extensions are you using for emotes?

[granite arch]

It says on twitch that i have BetterTTV and FrankerFaceZ but i need 7tv and i dont know how to like install that

[tulip solstice]

but are you using BTTV or FFZ for the emotes?

Like the actual extension installed in your browser

BTTV does not support 7TV emotes

But if you're using FFZ, you can enable 7TV emotes with it. (and it also supports BTTV emotes)

[granite arch]

Hmm i dont really know, but how do i get to see 7TV emotes

[tulip solstice]

I am literally explaining it

You can also install the 7TV extension by going to https://7tv.app/ and clicking whichever web browser you're using

that will add 7TV emotes as well

[granite arch]

Oh well you see this is what i wanted help with, i didnt understand that you were supposed to click on a web browser to be able to get it, thank you

im not very good at these things

[tulip solstice]

You're welcome, but my point was that you don't have to install an additional extension if you already have FFZ installed

[wet python]

uninstall your bttv extension, and then go to ffz settings (their logo at the top right of your twitch

go here and where it says 'Disable' on my picture, it should say 'Enable' for you. click enable on both of these

and thats it

[cerulean bobcat]

how could i pull all emotes i have on my 7tv set and compile it into a list in link form?

[signal holly]

new chatterino update wont fetch any emotes (unknown error)

no one else complaining so maybe just a me problem

[runic axle]

here's a quick script, your user ID is in your 7tv profile's URL https://jsfiddle.net/hfdajb80/1/

[spare pond]

trying to update to 7.4.0 but this keeps on showing up

[earnest roost]

https://github.com/SevenTV/chatterino7/releases/tag/v7.4.0

[sleek zenith]

so 7tv took money from my paypal twice

[earnest roost]

i can look but that could be due to a previous outstanding payment

was there a charge in november?

[sleek zenith]

ahh, i see
dont mind me being dumb

where my subscriber role btw

[earnest roost]

go link your discord on your 7tv profile

[sleek zenith]

u can link that now? damn ait
i havent been here for like 6 months

thank you anatole uwu

[earnest roost]

welcome back

[dire kelp]

Is it normal that I can't use origins to synchronize my emotes in the Christmas version ?

[earnest roost]

you're meant to add your christmas set as origin to your main set

[rugged dust]

thought it was the other way around

Or are you saying you can make sets origins of each other

[earnest roost]

no i mean what i said

[rugged dust]

doesn't make sense to me

[dire kelp]

oooh i'm a I thought it made a Christmas version automatically

my bad

[worthy arch]

change the name already

its just confusing

so is the description

origin doesnt provide a base

it extends your set

[rugged dust]

[unborn lotus]

Hi how can get animated profile pic in twitch I only see just animated in just 7tv web

[prime spoke]

❓

oh like you cant see them on twitch?

[unborn lotus]

I use gif file 120 x 120 pixel file size 92kb

Yes

I can't see

[prime spoke]

go to 7tv settings at the top right

and u should see the animated profile pic settings there

👍

[unborn lotus]

Still not work

[velvet epoch]

using this as a measurement of how many channels are using the origins feature since if they do use it, it counts as sets usage

less than 1% usage

[signal kite]

@unborn lotus try to log out and log back in on the 7tv website they might help

[unborn lotus]

Yesterday I tried it but it still doesn't work.

I will try again

[worthy arch]

can you see other peoples animated avatars?

[unborn lotus]

Yep I can see

[worthy arch]

link me your twitch profile

[unborn lotus]

Can you send me your gif ? Maybe I'll try to use it.

The problem might be my files.

[rugged dust]

daily 7tv pfp issues

[worthy arch]

i wanna check if i can see your pfp on twitch

[unborn lotus]

Can I send dm my gif to you?

Ayybubu

[worthy arch]

well youre saying it works on 7tv.app

[unborn lotus]

Ok I will give u link give me sec

[worthy arch]

then i dont think there is anything wrong with the file

[rugged dust]

Did you change your twitch pfp after setting your 7tv pfp? @unborn lotus

[unborn lotus]

I didn't change anything.

Until last 30min ago

But yeah I changed name

Yesterday

[worthy arch]

log out of 7tv and log back in

its gonna update your twitch connection

[unborn lotus]

Ok I'm log off already

Can I login now or wait for some 20min

[worthy arch]

log in

[rugged dust]

well there's the culprit

[prime spoke]

That'll do it

[unborn lotus]

The successful 1 I know my name in 7tv is changed

[rugged dust]

He created a new account

he's gonna need to disconnect the twitch account and login via discord

[earnest roost]

im failing to understand why people think "log out" means "unlink your twitch connection"

[rugged dust]

[rugged dust]

It's probably bc their 7tv name doesn't update and they freak out

[unborn lotus]

Yep mybad

Maybe I should wait some 20 min

And 1 bad thing all sets emote is gone Sadge

[rugged dust]

that's because you made a new account

[unborn lotus]

How can I bring it back

Log out in tv7 again?

[rugged dust]

no

[unborn lotus]

Ok

[rugged dust]

You need to remove the connection

Tell me after you did that

[unborn lotus]

You mean unlink connection?

Only I can do is sign out

Cuz its no sub in this account

Right?

[wet python]

You need an admin to link your discord and old account after you log out of the current one

And then you'll be able to login with your old one

[unborn lotus]

Gimme sec for understand

U mean I need to deauthorize this?

[rugged dust]

Ah shit he can't disconnect his twitch from the new account on his own

My bad didn't know

[unborn lotus]

@rugged dustwhat do you mean

[rugged dust]

You need an admin to fix it

[unborn lotus]

You mean admin in discord 7tv or twitch

Primary might be admin 7tv

[rugged dust]

7tv admin

[worthy arch]

if he logs in back to his old accounts using discord

and then tried to link his twitch back would that just transfer it?

[rugged dust]

That's what I thought but it probably doesn't let you link a twitch account to two 7tv accounts

hence what trippy said

[flat finch]

hey, i have a question about https://github.com/seventv/eventapi
over time i get several events of the same type which is a little strange to me so i will describe the process and maybe it will turn out that im making a mistake somewhere:

• connection with ws
• after receiving HELLO = 1 i send SUBSCRIBE = 35:
  { "op": self.SUBSCRIBE, "d": { "type": "emote_set.*", "condition": { "object_id": "..."}}}
• when a problem occurs, i close the connection to ws and repeat the above steps or send a reconnect depending on the code received

^ im using wss://events.7tv.io/v3

[earnest roost]

what do you mean by "several events of the same type"? if you subscribe to emote_set.* then you should expect to get events with that type anytime the source object is updated

[flat finch]

a more accurate statement here is the same "data"

[earnest roost]

can you send an example of the payloads you're receiving

[flat finch]

hm now it will be hard for me to recreate it, but I always parse by the given keys and then do something with it like:

data_type = data.get('type')
if data_type == 'emote_set.update': 
    body = data.get('body')
    if pulled_arr := body.get('pulled'):
        for entry in pulled_arr:
            id = entry["old_value"]["id"]
            name = entry["old_value"]["name"]
            ...

i assumed that eg data['body']['pulled'] is a list that always contains various things

hence i iterated after it

ill add a little more logging stuff and if i have anything ill get back to you

because on reboot my logs that I had earlier were cleared :C

[native flicker]

maybe they don't realize they have a 7tv account that is separate from their twitch account. didn't that change recently?

[earnest roost]

i mean yeah thats probably why, just surprised at how often it happens

it'll be changed soon anyway, i already have most of the code ready to deploy to allow name changes

[native flicker]

ah also Sign in shows the twitch icon

nice

and under link accounts twitch isn't listed

[nocturne compass]

I've been added as an editor for a Twitch streamer and given full perms and I'm unable to add emotes to his channel. I've tried "Add this emote to..." and it only shows sets from my account.

[wet python]

tell them to create a set first

if you have full permissions, you can probably do it yourself

[nocturne compass]

Thanks, that worked

[wet python]

[rotund dagger]

forgive me if this issue has been addressed already, but I'm currently unable to upload any new emotes to 7tv. After creating the emote, I will immediately get the following message

I've tried signing out and in, and clearing cache and cookies

[snow portal]

#faq

#faq message

[rotund dagger]

thank you

[signal holly]

13:22 Failed to fetch BetterTTV channel emotes. (unknown error) 13:22 Failed to fetch 7TV channel emotes. (unknown error) 13:22 Failed to fetch FrankerFaceZ channel emotes. (unknown error) 13:22 Message history service unavailable (Error 0) new chatterino release wont load any emotes for me i deleted cache already 🤔

and then going back to older version wont load anymore now either

maybe if i delete everything then do old version

nope

[raw chasm]

Does chatterino2 work?

[signal holly]

ill check

[tulip solstice]

works for me

7.4.0

[stoic flower]

Hey so I know this is a different question to ask but is there anyway to get the anniversary name color for my account since having bought the full year? If not completely okay with it but would like to ask when that color will come back.

[signal holly]

yes chatterino2 works

[tulip solstice]

that paint is not currently available. It was available to celebrate 7TV's first year. nothing to do with subscribing for a year

[stoic flower]

Ohhhhh

Thanks for the info.

[raw chasm]

Cant remember if anatole has said if paints will become available again in the future, but for now no paints have been released twice

[signal holly]

2.4 will work i didnt realize it had 7tv emotes and overlays work and eventapi there too

[rugged dust]

the fork merging with the main

[glossy sapphire]

I'm trying to make a bot command to edit emotes. I send a request ChangeEmoteInSet, response comes after 40 seconds, is it ok? Is there any way to reduce the response time, or is it the server/queue, etc.

json = {
            "operationName": "ChangeEmoteInSet",
            "query": "mutation ChangeEmoteInSet($id: ObjectID!, $action: ListItemAction!, $emote_id: ObjectID!, $name: String) {\n  emoteSet(id: $id) {\n    id\n    emotes(id: $emote_id, action: $action, name: $name) {\n      id\n      name\n      __typename\n    }\n    __typename\n  }\n}",
            "variables": {
                "action": "REMOVE",
                "id": "6108679a108dbea366608893",
                "emote_id": "603cb7b873d7a5001441f99e",
                "name": "maaaaan",
            },
        }

headers = {
            "Authorization": f"Bearer {config['Bot']['7tv']}",
        }

async with aiohttp.ClientSession() as session:
    async with session.post("https://7tv.io/v3/gql", json=json, headers=headers) as response:
        response = await response.json()
        print(response)

[earnest roost]

nothing indicating slow response times on our end, this is most likely an issue on your end

[glossy sapphire]

Ok, i'll check it, thanks

[dire wagon]

help i cant see 7tv emotes in my chat and i have 7tv enabled on FrankerFaceZ what do it do

[sand summit]

Make sure your set is selected

Click the wrench

[wet python]

click the cogwheel next to the twitch logo (or YT if you want to set that up) and then choose the set you want to enable there)

[next hull]

hey, i have a question on the zero width emotes. if i sub to 7tv i will be able to use the emotes in every channel i am a editor? or only in mine?

[tulip solstice]

Well currently the streamer needs to be subbed to have zero-width emotes in their chat

[next hull]

ok, thanks!

[tulip solstice]

but I'm not subbed currently and I can still use zero-width emotes in my chat

so idk

try it anyway. lol

[compact dragon]

I’m a mod on a channel and the emote slots are full. Is it possible to increase the amount of the slots?

[signal kite]

#faq message

[compact dragon]

Ah okay. Thank you

[deft ore]

I signed out to check something. Now when I wanna sign in again this pops up in my browser

[earnest roost]

did you log out, or did you unlink your twitch connection

[earnest rock]

[user] primevibeZ_ (primevibez_)

primevibeZ_

primevibeZ_ (primevibez_)

vibin', chillin' :)

DISCORD

693536319955009566

Roles

Default

Jan 4, 2022, 3:39 PM

[earnest roost]

right click the sign in button then click the discord option @deft ore

[sand summit]

how is it still possible to unlink twitch

only problems come from it

[earnest roost]

because the other options are supposed to let you sign in

discord works but not youtube since google won't budge on accepting us

[deft ore]

is there a way to link twitch again?

[earnest roost]

left side panel on profile page

[deft ore]

gotchu. thank you

[valid fox]

Hello! Can anyone help me, I've tried everything about my 7tv avatar, everyone sees it animated except me D:

I removed the extension and added it again, I waited over night for the avatar to appear on twitch and still nothing

Weird part is that I do see other's streamers animated avatars

[rugged dust]

daily

[glossy sapphire]

@earnest roost you said that this is not a bug, but the random emotion is still renamed, and to give it its old name back and rename the original emotion correctly, you have to delete origin, rename everything, and give origin back, is that the idea?

https://media.discordapp.net/attachments/840481976938397696/970318034440970240/WEIRD.gif

[valid fox]

Hehe I'm reading the other person's issue

[rugged dust]

tbh idk if there's a definitive fix currently

it's so buggy

[valid fox]

Yeah I logged off 7tv and waiting if anything changes

My fault for wanting a different avatar

[rugged dust]

solved in cosmetics v3

[valid fox]

[ancient summit]

Hey there, I'm using the Orion browser on MacOS and installing 7TV through the FireFox extension store, whenever someone in chat sends a message with an emote the entire message is blank, however any messages without emotes work just fine.

[tulip solstice]

Orion might be blocking external emotes

images loaded from places other than twitch.tv

since those could be used to track you

[tribal zephyr]

I need help, why is it that the emotes only load when I use a VPN?

[ancient summit]

I mean BTTV is working just fine?

[tulip solstice]

They might have whitelisted BTTV

[ancient summit]

fair

[tulip solstice]

It's been around for a much longer time

IDK maybe you could look in uBlock to see for sure

[ancient summit]

what would i look for in uBlock

[tulip solstice]

I'm not sure how Orion has it set up

I'm not planning to install it, but it looks like Orion has uBlock origin installed by default

[ancient summit]

it has like a list of recommended extensions it shows when u first open it, ublock being one of them

[tulip solstice]

I see

[tribal zephyr]

how do I stop 7TV from blocking my IP or idk if my ISP blocked 7TV? if so why? Using a VPN is the only solution for the emotes to show up

[tulip solstice]

well if it's just using the uBlock origin defaults, it might not be that. It might be something else

[tulip solstice]

Are you sure that's what happened?

[ancient summit]

Also just for an idea of what happens

[tribal zephyr]

yeah, I also tried changing dns and emotes still won't show up

emotes only show up when I use a VPN

[tulip solstice]

yeah that's what I imagined was happening. You described it well in your original message. lol

[ancient summit]

Yeah, thought I did but just wanted to provide video as well

ok yeah its ublock thats blocking it

[tulip solstice]

I don't think uBlock Origin blocks 7tv emotes by default

[ancient summit]

.

and

Assuming these show that uBlock is blocking them unless I'm wrong?

[tulip solstice]

Not sure

[sand summit]

ublock doesnt block them on anyother browser

because its preinstalled on urs it might have some other setting enabled

[tulip solstice]

yeah that's what I was thinking

but I can't say for sure

[ancient summit]

turned uBlock off , still having issues

[tulip solstice]

ok so it's definitely the browser

I've never heard of Orion

[ancient summit]

It's Safari but with extensions

[tulip solstice]

wanting to be more privacy conscious is noble, but you have to expect stuff to break

look around in the browser's settings

[tulip solstice]

maybe you can whitelist 7tv

[ancient summit]

Safari is great on MacOS but u have to pay for extensions or find user scripts, so Orion is , but it does come with it's own issues

[tulip solstice]

Using twitch is giving all your info to amazon anyway.

[ancient summit]

real

[tulip solstice]

Are you in a country that censors the internet at all? lol I'm not aware of 7TV itself blocking any IPs

[tribal zephyr]

hmm I'm in the Philippines and we weren't told that our ISP censors internet

[tulip solstice]

I can't imagine 7TV could do anything to help

unless your IP was used to DDOS it in the past or something. lol

[tribal zephyr]

aight thanks

[raw chasm]

I tried to compile the 7tv extension for safari at some point, but i remember getting into some issues because safari didnt support some regex rule that the extension uses. This resulted in blank messages like you have.

[willow ferry]

yeah idk why the extension does it this way

its very strange

it compiles every emote code into one large regex with alternates

and then looks up in a map which one it matched

3 iterations for one thing

[raw chasm]

How are you doing it in the new one?

[willow ferry]

just iterating String.split(" ");

[low depot]

https://i.imgur.com/wCAoCj6.png

Hi guys, I'm trying to add emote to another friend's channel but his channel doesn't show up on the selection menu. I think I see a gray scroll bar on the left but I can't scroll down either to see his channel. Anyone else has this bug?

[earnest roost]

ngl i dont remember either it's so old

thats actually code from the very first commit

i think

[earnest roost]

create an emote set

via their profile page

[low depot]

Thank you! It works now

[austere brook]

how does origins feature work

i have about 50 xmas emotes i added to a new set and im trying to make them replace the ones in my default set

i think i misunderstood how it works completely

[sand summit]

Origins is for copying other people's sets

What you need to do is press the cog next to ur twitch name

And chose the active set you want

[rugged dust]

wut

[sand summit]

Afaik

[rugged dust]

the way I understand it is that you set your normal set as an origin to a new set and it copies over all your normal emotes and you can easily add in Christmas variants onto it replace them

I could be wrong tho idfk

[austere brook]

thats pretty much what idid except add the emotes to the set first

and the origins are overriding the new ones

[sand summit]

The point is that you chose the active set by clicking the cog

I have no idea what origins does or how to use it

[earnest roost]

@sand summit dont talk here if you have nothing to contribute

[sand summit]

Well I thought I knew

But now I'm confused

[rugged dust]

[sand summit]

I thought origins was the solution to people wanting to copy other peoples sets

But I can't figure out how

So I guess that's not it

[rugged dust]

yeah probably not intended

just make a fresh one and setup the origin then add all the ones

[earnest roost]

you add an origin to the set where you want the emotes added onto

thats it

it's two clicks

it will conveniently take care of any naming conflicts and override them

[rugged dust]

so is it supposed to be in the normal set settings? Or the new one?

[earnest roost]

click wrench

[rugged dust]

yes I know

[earnest roost]

or right click the card

[rugged dust]

but which set are you supposed to add it for

the new one or the existing one

[earnest roost]

existing if you want the origin to override conflicts

[austere brook]

i dont think its taking care of any name conflicts tho

[rugged dust]

that feels backwards tbh

[earnest roost]

it is

[austere brook]

oh nvm

it works now

[rugged dust]

bc what if you wanted multiple seasonal sets

[earnest roost]

the global set has the christmas global set as an origin to it https://7tv.app/emote-sets/62cdd34e72a832540de95857

you can see the christmas set's emotes override the regular globals

[earnest roost]

youre allowed to add multiple origins

up to 3

[rugged dust]

is that even clear in the settings

[earnest roost]

anyways this isnt a feedback channel you can suggest changes in #1011268040408698930

[rugged dust]

[plain hare]

Hello. I could use some help. My emotes got automatically unassigned from my Twitch channel. Every time I try to reassign, it doesn't save.

[rugged dust]

all of your emotes don't show up?

[plain hare]

No, I'll show you.

[rugged dust]

Okay

[wet python]

i see 7tv emotes in your channel

[rugged dust]

yeah same

[plain hare]

As you can see, I scrolled all the way down.

This is on my official twitch.

[wet python]

works for me

[plain hare]

Wow, but every time I click 'assign to channel', I don't see them on my end.

[wet python]

do you see them in chat?

[rugged dust]

I'm assuming that extension isn't updated immediately

[plain hare]

Yes.

[lavish shard]

what about through FFZ's emote menu?

[plain hare]

Yes.

[coral echo]

ASS BALLS BOOBS

[wet python]

im guessing you tried refreshing the page a bunch of times? cuz i see everything in your channel

[plain hare]

It's just not showing up on the Lt. Wilson's Emote Showcase extension.

On my end.

[wet python]

try removing the showcase and re-adding?

[plain hare]

I see BTTV & FFZ, just not 7TV.

I could.

[lavish shard]

hard refresh? ctrl+f5

[plain hare]

I removed the extension, now to re-add it.

Negative.

The capacity bar is not even moving on the 7tv site.

Maybe it has to do with the latest website update, showing the 7tv custom paints for all users.

[wet python]

idk, i see all of your 7tv emotes in that showcase

so it's a problem on your end

[plain hare]

Must be. Also, I didn't highlight this.

[rugged dust]

What browser do you use and what extensions do you have enabled on it?

[plain hare]

Firefox.

FFZ, BTTV, 7TV, Truffle.tv

[rugged dust]

I wonder what file type they're displayed as

[plain hare]

I see the emotes on Microsoft Edge.

And Firefox.

[wet python]

ok, can you try uninstalling one of the other extensions then? they might be conflicting

try truffle or bttv first

[rugged dust]

do you see them in the showcase?

[plain hare]

Yes.

[rugged dust]

on Firefox too?

[plain hare]

Yes. I guess the 7TV site is just acting up a bit.

[rugged dust]

I'm confused what the issue is now

my understanding was that emotes weren't displaying in the showcase

[lavish shard]

how about this
can you access the 7tv site

[plain hare]

Yes.

[signal kite]

@plain hare it's not a 7tv problem it's an extension problem with Firefox I checked and I can't see them either on Firefox but they work on Chrome

[plain hare]

Oh.

I removed it. I will reinstall it.

[lavish shard]

if that's the case maybe you could contact its dev about it https://github.com/rcwdev/emote-showcase/issues

meanwhile, you can also showcase 7tv emote with the extension made by our community: #7tv-tools message

[plain hare]

Your right. I still can't see them on Firefox, again, but I see them on Microsoft Edge.

[signal kite]

I would follow this idea this one works fine

[rugged dust]

daily Firefox avif issue

[plain hare]

It's just on the extension. They're in my channel, just not shown in the extension.

[rugged dust]

yea that's bc of the file type

Firefox doesn't support it

they are displayed differently in chat

[plain hare]

They're back. Now I'm confused.

Maybe I should just leave it alone.

Thanks for the help.

[coral lichen]

How do I get the elusive 600 emote slots? 🤔

[signal kite]

You need to be partner

[coral lichen]

And how do you do that?

Oh, you mean Twitch partner

[signal kite]

yes

[rugged dust]

Elusive

[near patio]

get a normal browser. extensions and orion just dont go together

[ancient summit]

Normal browser extension?

[near patio]

there

[ancient summit]

Ah

[near patio]

lol

[ancient summit]

Not worth imo, Safari / Orion uses literally like less than 10% energy compared to even Firefox

[near patio]

wtever just tryin to help

[ancient summit]

I get a MUCH longer battery life when using Orion

[near patio]

its still in beta maybe try again in a year or so

[ancient summit]

Yeah I understand, when I get my desk setup properly for my Mac it’ll probably be plugged in 24/7 so likely gonna use Firefox then

[near patio]

https://chatterino.com/#downloads

try this instead of native maybe

[wet python]

not recommending the 7tv chatterino build

[jaunty shard]

Chat is constantly pausing with 7tv enabled