#help-old
1 messages · Page 13 of 1
i can understand the confusion though! global personal emotes are on our horizon too
okay, thanks for the help :-). I hope to see that feature on 7TV 😊
I'm confused 
Yup :))
imagine that
300k global emotes 
yeah, this is the list of 7tv global emotes
Was wondering if the youtube connect is down? I'm trying to connect my youtube channel to my 7TV profile and whenever I hit verify, this red warning comes up with no text?
I have a stupid question, How do I add Channel Emotes? (It keeps adding into the Emote Set but how do I paste the Emote set into the Channel Emotes?) 
how do i change which set is recognized as the default set? can't find it in the new add emote menu thing

Go to the main emote page and there should be a button on the bottom
do it through here https://old.7tv.app/link-youtube
7TV is an emote service and extension for Twitch, providing custom emotes at no fee and supporting new formats such as animated wide emotes
trippy 
L
?
we responded exact same time

or just check pins
i linked there
Hmm, it's still not working, just tried both pc and mobile and both still has the red blank popup. I appreciate the help tho.
what am i talking about no one checks pins anyways 
the red popup is on the new site though right
YouTube linking doesn't work on the new site currently
Oh sorry. It worked now. I was using the handle URL and not the string of letters/numbers URL. Thank you!
Thanks to Google 

It was both, but I was being dumb, lol.
I'm constantly receiving an error message when trying to add an emote ( https://i.imgur.com/a3pbZkT.png ) tried it in chrome and opera gx, tried restarting browser and pc, nothing worked 
its just a visual bug! the emote will still be added or removed
why tho
Change the set capacity
the what now 
everyone got more emote slots, but you need to change the maximum slot numbers in each set
Click the pen icon
oh tysm im dumb
we will be able to type how much for capacity soon
i think its going away entirely?
not sure

I'd like to be able to type in how many tho
especially if we can enable multiple sets at once in the future
just dont fill the set 
sure but imagine you have a reward redemption for viewer submitted emotes
you could cap it off at a certain amount
wdym
an option to auto change the cap by a certain amount like in orophia's case
and perhaps other options
here comes the sanest polish person


he's talking about the emote set limits
because for example in orophia's case it should auto increase
I think just making the error more clear would help 
yes god please we need 15 options for every feature on the website 
@rugged dust its on the list just prioritizing other things first
lots of cool stuff coming 
most of these suggestions I've had are very little details that would help people for specific uses but aren't necessary and you could literally use the extension with 1 set and never care about anything else
mfer they are not very little details
what
completely reworking how sets work is not a very little detail
no not u
i meant hyruge
u can join in on tussling if u want tho
im good
its a 1v1v1

for what
ok so it wasn't me
it being planned?
yeah
pretty sure atol replied to a suggestion post saying it was planned
or in general
The suggestion post I made was tagged with planned
not sure how this turned into a set issue again
And I'm pretty sure I asked him about it in general at one point
.
that was a comment on being able to type the number you want when the issue at hand was sets not auto updating to reflect the added slots
Makes more sense than a slider
ppl arent understanding why it says set is full when they have +300 emotes, so we should auto update it for them
that was my only issue rn
or just have anatole click a couple buttons on his end to auto update 
should probably default to the amount of slots that your channel is allowed unless you check a box to make it custom and change it yourself
yes..exactly.. 
then yeah I agree
i did spend like less than 10 seconds looking for my issue then figured no one else has the problem so im just stupid
Hey guys, I cant login to 7tv and I am getting this error
{"status_code":500,"status":"Internal Server Error","error":"Internal Server Error: Database Write Failed (user, stat)","error_code":70500}
what can I do?
I have also tried with other browsers and cleared cookies/cache
Thanks!
💀
Do the "theme" emotes like halloween/xmas etc auto switch on 7tv? Or do I have to do it manually?
^
How is that done?
in the future a tool will allow you to automate the process
of finding variations
Ah I see it, that's dope
make a new emote set
took me around 2 hours to add what i wanted to the halloween set
Do I add only the "themed" emotes there?
Yeah but the other ones will stay from the other set, right?
Or is it one set at a time
thats why we offer the 'featured halloween set'
in the future we'll allow multiple sets at once
so for right now its whatever set you have selected
I see, thanks a lot
Got it, thank you
np just come back if you have any more questions 
sorry to ping, what can I do in the meantime. Should I just wait for an answer or is there a temporary fix
Anatole at the moment is busy he will respond here in a bit to fix people's issues in the mean time you are going to just have to be patient sorry
no worries, thank you
yea

Yo, recently a streamer added my to his editors on 7tv.
I wanted to start now adding emotes but it does not appear in the function below left?
This is the streamer https://7tv.app/users/6350a1f2a89d212e5b9a5c0b
press this
solved in dm
How do you switch between emote sets? I made a new set, now I have no emotes on my channel, cannot revert to old set
Just found it thanks though!
Hey I hit partner a month ago but 7tv still hasn't recognized it so I haven't been upgraded to the 600 slots. I tried to unlink and relink my twitch account but that didn't work, I also tried manually adjusting the slider in the emote sets but that didn't work either. Any elpers?
[user] akiwoo (akiwoo)
cow who likes to play games
426618455480074250
27243360
Subscriber
Default
i relinkeded now, still no fixo 
hmm
i granted u the role btu it seems it didnt up ur slots
we will up it manually but cant help u right now
$remind @halcyon walrus in 12h #help-old message
$remind @earnest roost in 12h #help-old message
troy, I will remind you in 12h, 0m (ID 1575159)
have fun

liptongod, I will remind anatole in 12h, 0m (ID 1575161)
nice

Femboys? 

femboys? 


Must... Resist...

I got the OW drops the other day is it worth downloading the game
yes
wait this the wrong channel 
true
Hey, is there a way to change the global emotes back to the normal ones instead of the current Halloween versions?
apply these on your set
I got a popup on the emote page of a channel I edit that said channel slots increased to 300, but the channel emotes tab says 250/600? 
sorry for the noob question, but how can do that? I dont see any button for that. Or can only the streamer do that?
Right click on each emote, click "Use Emote...", add it to the set you want to replace the halloween emotes
but yes, the streamer/editor has to add it
im an editor, so that should be working
yep
And now when I go to add a new emote the menu says the channel has 250/250 
Ok somehow I deactivated that set, how do I enable it on the channel again?
Thanks
Every time i try to download an emote, I add it in the channel and it says No Longer Available. Idk what’s the problem!?
The emote is a gif so I checked the accepted formats and it says this
I didn't understand what is that supposed to mean : )
can you send a link to this "No Longer Available" emote?
looks like it uploaded but it's infinitely loading
if i remember correctly it may have been uploaded but won't ever load properly
what's the size of the file and resolution?
7mb, 500 frames, and 1000x1000 resolution is the max
can you send the emote here?
looks like it's been deleted 
yes..it does that
oh ok, i've always gotten a 404 when visiting the page of a deleted emote 
oh i see now
yea it's just deleted
@latent monolith try reuploading it again
try uploading it again on 7tv
got deleted somehow ig 
My friend is a partnered twitch streamer but he hasn't yet gotten the 600 emotes nor the verified tag , does he have to reconnect his account or something?
Yeah that's why i'm asking here
think anatole has to apply it but he's currently asleep after a 32h grind for the slots and migration tool
there's more ppl needing to be entitled so I'll let him know
my other friend got it immediately before
the verified tag i mean
and the 600 emote slots as well
we can add the verified role but it doesn't auto apply the 600 slots
ohhhh
it will be fixed, promise
can anyone help me to fix 7tv for youtube livestreams the emotes wont show
can anyone explain the New Version button to me? I created Smadging and was curious if I could create New Versions for like Halloween and Christmas and if users would be able to swap easily between the three
technically you could but they wont show up when you search for them iirc
Thank you
yea its better to upload them separately for now
UHHHH I have an emote set now with all my 7tv emotes from before but it now says that I now have no emotes on my channel?

click the cog on the purple button
sorry its not very clear how to change sets at the moment
yoooo im
and there's no option for 600 emote slots?
just wondering if this is still being rolled out?
I believe we've stopped giving out slots
Do you have the verified role on the site?
oh right, you have to be purple on the website too
yea I don't think that's given out automatically currently
atol needs to do it manually I think
and he's asleep rn 
asleep?
lul
^ it'll get handled soon probably
apparently he was up for 32h doing migration tool and shit 
there's no rush
zamn
just curious
and that's insane
ye 
I thought the migration thing was troy's feature
I think he's handled the actual way it pulls emotes from bttv but atol probably did all the code for the page and infrastructure
he also handled passing out 300/600 slots to the entire platform
which is probably fucked
hello
hello
👍
Hi all, does anyone know how to make an emote set the default set after the change? It used to be an option when adding the emotes but the tick box has gone now. Im probably just being slow 
I think that was removed on accident
Go to the main emotes page
And in the bottom left there's a menu showing what's set as default

@earnest roost some partners don't have the correct role and haven't received their 600
let the man sleep 
🔔

atol checks pings in public channels
@cursive aurora he's not asleep 
he doesnt? 
that or he donowalls bc he's busy

guys i changed my pfp from twitch and now i cant change my 7tv pfp what can i do (already cleared cookies)
it says "It may take between 10 to 30 minutes for your changes to appear in chat." but doesnt change
@silent apex 7tv uses the ID of your twitch pfp to replace with the animated one, so it's probably attaching it to your old twitch pfp because it hadn't updated yet
IIRC, it'll eventually be rewritten to be instant but for now I think you have to wait 10-30 minutes after changing your twitch pfp before you can assign an animated version to it on 7tv
okayy thank u so much
welcome
is the subscriber badge only visible on your discord server?
no, it will show in chats too! you'll have to equip it on your profile on the website 
strange, I set everything up on the site, but it doesn’t show in the discord
it worked on twitch but not on discord ((
have you linked your discord account? 
yesssss
is there away to fix this?
ohh thank you
still same...


what's the size and resolution of the file you're trying to upload
6.81 - 600x600
but its fine i guess
im already using that pfp before i have this problem
I think the size limit was lowered for pfps 
Can't remember to what
might just be same as emotes which is 7mb
Try uploading again maybe?
i already tried that
how many frames does the picture have?
133 frames
that might be too big depending on how your mesuring that
6.8 MiB is > 7 MB
.
i dont think thats the problem
like I said the limit was lowered
so it may have been fine prior when you first uploaded it
is it a .gif?
Dunno if jpgs are actually supported file types 
https://ezgif.com/gif-to-webp try converting your gif to webp and upload it again @silent apex
Upload and instantly convert animated GIFs to animated WebP format images online, with various compression settings
i tried to upload 3.71 mb gif
and you waited 10-30 minutes?
no im waiting now
gotta be a lil patient 



does the reset button work now for deleting your pfp? 
no
not sure if it was ever given an actual function
doesnt work for anything

@blissful bloom any idea why his profile picture won't update if it's within all the file requirements? 
he's been trying to update it for the past 4h
he said he changed his twitch pfp and it doesn't update now
is it square?
oh it is
uhh im not sure
the file size might be different from emote upload
im trying to upload 3 mb
pfp
its gotta be accepted
im already using them before that happened
@silent apex what's your twitch
its @otuzluk
weird, I don't think 7tv is properly connected to your account
how
I'm not sure I don't see the enabled emotes on your page
he only has 1 emote 
nvm ignore me
😭
twitchmod bug
Madge

@silent apex it won't work if your twitch pic is default
you need to set a pfp on twitch, then log out and sign in back into 7tv

atol to the rescue
ill try again
Is there any support or if someone can tell me where/to who write about ban on 7tv site?
It's a little complicated and a little biggie situation
you can dm me
remove them
troy, reminder from yourself (12h, 0m ago): #help-old message
anatole, timed reminder from liptongod (12h, 0m ago): #help-old message
@halcyon walrus 
yeah i'll fix the partner slots in a bit
Hey I got charged again even though I clicked do not renew
i can issue a refund if it just renewed today
yeah it renewed last night
Do I need to send you any information to get the refund?
should be done 
tyty, im assuming it may take a day or 2 to receive the refund
could be, it's been sent via paypal
if you paid by card then it might take a few days to be seen in your statements
can't add emotes past 250
go into the set, click pen icon and move the slider all the way to the right 
can also ask your streamer to load into the site, which would automatically raise the slot count
thanks it works now 
Can an editor do this?
if they have the right permissions, yeah
Thanks 


#faq message
Did this change cause I can't change profile
yes that menu changed just the other day
you can click this on the bottom of the emote page to select which set you want to add into now
if youre looking for how to change which set is visible on your channel, check the image just above 
I’m a bit confused by the Event API docs: if I’m hitting subscriptions to frequently should I expect to be disconnected and have to resubscribe to everything on a new connection or should I be able to pick up the same session?
A better question might be “is there a reliable way for my application to prevent itself from being ratelimited e.g. a request counter and limit?”
is there a good way to set up holiday emote sets so you can easily swap back and forth without swapping every emote every season?
you'll need to put in some work now to make a separate seasonal set, but after that's done you can just apply whichever set you want to your channel with 1 click
some form of copying is planned, but im not sure of the timeline
from how i understand it now tho you can only have one active set per channel? or can you have multiple sets showing in chat at the same time?
you can't, no
ok, so a halloween set would have to have every halloween emote, plus the regulars
basically yeah
this isnt a 7tv problem but does anyone who use flowframes know how to fix this?


i fixed it 
How did you fix this issue omg
You’re the best 
If any mod or adminstator that could help me and unprivate all my emotes. If you can do a one click unprivate them thank you.
when reporting for "I made this emote but it was uploaded by someone else" - do you need to have the same emote uploaded in order for it to be transferred?
I think mods can just transfer ownership to you
ok, that's what i'm hoping
the perfect report 🥹👏
???
sorry for late reply i was ashleep 
i disabled fix scene change
did the feature of assigning a set as default get removed? 
you can do it at the bottom of the main emotes page for now
got removed temporarily when they updated the set menu
https://7tv.app/emotes bottom left
try a refresh
sorry to bother again. is it possible to overwrite an emote with a higher quality version? I think i've seen it happen to other emotes
I created a new version, but that's not quite what I had in mind
its possible to merge yea
can you take a look at merging this if you have time saffy? https://7tv.app/emotes/6352b67d93778c5dc1239482
🛐
upload the higher quality one seperately
i'll do it right away
okay, should i delete the new version of this? (it will only delete the new version and not the original right?)
you can, but you dont have to, it doesnt use up a slot or anything
deleting versions is fine on their own, it only becomes a problem when the base is deleted before version 
i think i broke it when i tried to delete the new version 
https://7tv.app/emotes/60d1dca7d3a6297974d3c07a
https://7tv.app/emotes/6352cdc8b420a30c77ee0e31
nah i just sniped it 

will it be possible to merge the channels from the old one? 
they should follow
sorry does that mean it will happen automatically after a while? 
they're already in
it will update if someone adds or removes the emote
it's just cached
aahh okay, thank you all! 

is this gone now btw, or? 
the menu was changed, but you can choose default set in the small menu at the very bottom on Emotes page
cl... 
oh i love you for that 
ight anatole, good to hear
also as we are here, will there be an option for emote sets to be shared across channels some time perhaps?
planned 
although I'm not sure if that will be the exact functionality
But something similar at the very least
well the how is the dev's "job", dont really mind. "its coming some time" is all i needed, cause i've been struggling a bit with different channels 
thats a bit different from being able to actually allow others to add your own set on their channel for example tho. interesting 
just figuring out the most elegant way of going about it
certainly your call, just mentioning that many users may have already encountered this
and its painful, just a tad
yea it is very tedious for sure
yeah there's been many suggestions for something similar to that. But like you said it's up to the dev how it's implemented.
my suggestion
which i also did for the featured set
wait lemme make a thing in paint
actually i rarely went into sets anyway so never encountered that
nvm.


you know you can right click to add emotes
why would you open then in new tabs
he was having troubles with a bug when doing that
@blissful bloom you had us in the first half 
yea i rly did 
@halcyon walrus sorry for bing, you might be best placed to answer 
there are no ratelimits
there is a channel limit per connection
just dont subscribe to more than 100 channels on a single connection
split them into 2
so subscribe up to 100 on one and then 100 on the next
on /v3 there's no actual limit i think? or i dont remember what i set it to
troy is referring to /v1 i think, which is deprecated
on /v3 you can subscribe to event types and add conditions
docs mention rate limit close code, I guess I’ll just treat that as unlikely. Thanks guys
it might/probably will get limited eventually,
also the current impl i believe isn't sending out ACKs
when executing ops
acks are meant to let you know about the updated state which would include rate limits etc
was about to ask, for the last time today, but then i found that. is 4 days normal for foreign language emotes? 
it took under 24h on january, it was usually 12h iirc
depends on the language
i'll have a look 
if its in greek i dont actually think we have any greek mods 
we don't even have greek on crowdin
heyyy u want another badge or.. 
no, toe said it's causing bugs or some shit
damn

L
also wdym "another", I don't even have one 
i was talking about tommy 
if everyone would get a badge for every language they contributed 2 words into.. 
"seen" people do that..
@upbeat coral can i ask what the emote means 
i def wanna solve it for u
i've uploaded some other greeks too, those where the 12h ones i mentioned above
you need some help on the "we dont have any greek" part? 
you are not ready for this but eh... SO
back in august 2021, we had a pretty shitty situation with wildfires (https://en.wikipedia.org/wiki/2021_Greece_wildfires) in Greece
he is just a random civilian that appeared on a live TV coverage when a news reporter was interviewing people that was assisting with the whole situation along firefighters etc
at that point there was no assistance at all from the countries listed in this wikipedia article yet. was very sad to see, especially since there were 3 victims as well 
anyways, so the pictured man became a meme in Greece because he basically said "i stopped the fire, everything is fine" combined with a hilarious accent 
thats why i came here to riot 
!!!
thanks for your time saffy, preciate! 
btw, purely out of curiosity
do you happen to have greek submissions or am i the only one? 

uhh honestly i wouldnt know
i dont think i'd recognize greek written in non greek letters
thatd legit be helpful yea 
sleep well 
thank you so much
Anyone know why my upload keeps freezing
not letting me upload an emote to a set with a different name 
try refreshing and then try it again 
didnt work 
so i think the new replace system completely removed the conflict rename system...
i could be wrong tho
what set are you adding it to @mellow terrace
i had that problem too, didnt get an answer as to why 
a halloween set, but i wanted to see how emote i made looked side by side 
create new feature -> remove perfectly fine old feature
probably an oversight
i think you’re able to rename emotes before enabling them
obviously not as optimal as having it there, but as heads up than to remove the original, go back to what you want to add, re
name it, and go back to the original
im trying to upload an emote and it says 100% in the bar down below but nothings happening, am i doing something wrong? 😅
oh yeah file was to big, ty.
hello, can help me 😦
Hey, What can I help you with?
have you allowed it to work on youtube?
not 7tv logo in live youtube
idk how it operates on opera but it should've shown a popup when you installed the extension 
Whenever you downloaded the extension on chrome it should've asked you to allow the extension on youtube. Did you just install the extension?
Pretty sure it should've worked the same 
maybe reinstall?
chrome-extension://ammjkodgmmoknidbanneddgankgfejfh/yt_upgrade/yt_upgrade.html try copy and pasting this link in your browser 


yooo
yo
not sure if you even can
how can i do it then?
use a different browser maybe
any in mind?
chrome, firefox, opera, or even edge
@rugged dust check my screen out
i'm not joining vc sorry
Hey, I'm looking to connect my YT channel to my 7TV account, but every time I go through the process it always gives me an error with no message, just an exclamation point
I've tried Firefox and Chrome both just in case it was a browser issue, is this a known issue or is there something I'm doing wrong? I've added the identification phrase to my YT channel desc, but can't seem to get the connectino to work
sorry it just needs to be done through the old website is all!!
I believe even with the old version I'm still getting the error :( Here's a screenshot of my browser to show
Unless I'm doing something wrong?
someone else said this but it looks like you've done it that way actually
"Oh sorry. It worked now. I was using the handle URL and not the string of letters/numbers URL. Thank you!"
hmm
Oh, I think I know what they did, one sec
Seems like if you use a YT channel's chosen URL instead of their randomly generated ID string, it lets you get to the authentication part and gives you the code, but gives an error when you try to verify
I was using the bottom URL, but it wouldn't work until I used the top one
Hope y'all can use that to help fix it, prob just a small edge case that wasn't accounted for but should be pretty quick to fix !
so it can't be the custom url, probably because of the id
but there might be a way to fetch it if he wanted to add support for it
Hi everyone, i cant increase emotes cap from 250 to 600 on one channel that i edit, can some one help me with it?
go into the set and click the pen icon to change the capacity 
I dont have that pen icon in set
the streamer may need to re-login to the site first
so it refreshes their slots
he wouldn't be able to add emotes if that was the case tho right 
modify emotes vs manage emote sets I thought
i think adding an editor defaults both of those though
so unlikely that he doesn't have both
yep, just tested and it defaulted both

that's another thing i need to re-suggest from staging tests 
Ok so reloging didnt work
hello i am editor on my friend channel but i cant add any emotes, anybody know why?
They might have to add 1 emote themselves first I think @late mist
is something broken with the emote search? I cant find this
, but i can still see it on channels that its enabled

same thing on incognito window 
try lowercase @quaint adder
it shows everything in incognito
turn off your adblock or something 
doesnt change anything if i search with lowercase or uppercase
will try it

ok adblock** doesnt change anything either. Will try deleting cookies 
ok ye if im logged out it shows up 
works* for me 
install the ffz userscript and get 7tv from the addons menu https://cdn.frankerfacez.com/static/ffz_injector.user.js
yo I'm partnered on lasershieldvr but I haven't received my extra 300 emotes with everyone 
currently sitting at 300, I have logged into the site
do you receive the increased slots pop up message when you visit the site?
I have received the "increased to 300" pop up
even though I am logged into the site with my partnered account
i think i heard something about partners given out manually on the site
you don’t have the partner role on the site
not much you can do rn because idk, beg anatole?
how do people even get the partner role on this site
that was before anatole said he'll 'fix the partner slots in a bit'
dunno if he already fix it yet
oh 
in dms? 
i guess just wait lol
@chrome galleon try refreshing?
anatole man
have pressed f5 ✊ 
oh maybe you need to sign out and back in if you got partnered recently
it doesnt seem like you got the verified role
have signed in and out ✊ 

try a refresh now
cum
fuck yeah sick
+300 
saved!
appreciate it lots xoxo

does this mean anything

it’s not an emote add
it's missing locale for "updated emote capacity for emote set"
gac 1 sec ago
me
no that’s inaccurate
not even the actual file
i’m subbed at the moment and won’t be needing it
dont link the actual file
baited
anatole tried to click it
yo while you're being generous how do I get my 7tv pfp gif to play on twitch like all of those cool streemers
is there like a frame cap
since you just relogged it should have updated the data now and correctly matched your twitch pfp
it'll update in 10-30 mins
real laser 

@earnest roost yo sorry for the ping. LIRIK added other mod to editor. Does it take awhile to update?
it should be instant, might need a refresh
only has 1 editor though
sure , can you just dm some chat logs that he meant to do it or something, for record keeping
my dms were off for some reason
I bet because of the people begging for more slots 
let me try again

is there a way to update my twitch username to 7tv?
not right now, but it's still connected to your twitch regardless
Hello, what could be the problem?
@tired lark click on the emote set and then click the pencil icon
you probably just have to increase the size to 600
and maybe refresh afterwards
basically, as a partner your channel can have 600 emotes, but your emote set has a size of 400
I was able to get it up to 600, thanks for the help!
You're welcome
I'm trying to add two dif emotes but both have same name, I thought we could just rename them & add them, but the replace conflict thing keeps popping up, is there a way to do it?
its a little bit bugged at the moment
try renaming the first one before adding the second
was about to suggest that
okie I'll try tyyy
i have the same problem, but with firefox. Can some give me a help or hint?
hello. i have a problem. i changed my name on Twitch and after that my 7TV is still on the old name but not on the new one
its like a whole new account
You're currently unable to change your username on the website for now.
This feature will come later in the future.
But you should still be able to use your emotes in your channel and animated avatars/paint just as it was as long as your twitch account is connected.
@sullen hinge no i unlinked my account because my color and 7TV badge were gone and linked my account new and everything is gone
all happend after namechange on twitch
idk if you can have a look
moz-extension://503ac738-9cf6-4ceb-86d0-d2bb1327729a/yt_upgrade/yt_upgrade.html Not sure if this works but try it out 
This isn't for you lemme have a look at your account 
@sullen hinge thanks, my old name was mechanixttv and now it is mechaniix
Oh, it made you a new account I see
@earnest roost
https://7tv.app/users/60d3384760c4a1a36547eea6
https://7tv.app/users/635504144800b853c96fd0da
You'll have to wait for Anatole he'll be able to assist you, this is a dev issue 
okay thank you m8 @sullen hinge
did you unlink from 7tv and then link with the new name? or already linked with new name before 
did you unlink from https://www.twitch.tv/settings/connections or did you just logout and login

sadly dont make any changes, but i reinstalled the addons and now it works (after i click "allow for Youtube")
But Thanks!
Noo look, i changed my name on twitch, so when my sub should renew i renewed it but my color was gone and my badge after that, so i was on 7TV website and unlinked my twitch and relinked it. But after that my 7TV was empty, like im a new "account"
because the link was with my old twitch name
its the same twitch account just another name
it made him a new account @sand vigil
look at the link
oh i see
just safe my Streak BlessRNG
yeah no worries anatole will get it fixed for you
Anatole my man
you guys have some news?
when do i get my 9 month badge its been like this for 2 days? my @ is @reaiamir
My progress bar has been slowing down lately instead of at least moving on a daily basis. Might have to wait for the next badge for ages... but my concern is why do i have this plain white color even on links. I had the same color as the person above me.

you need 152 days for 6 months
any updates on this? channel i edit doesnt have partner role yet, got partner recently
Did you check to see if the channel just needed to open 7tv and increase the max emote count for the set?
yeah but since they don't have the partner role on 7tv it's not an option
what’re the channels?
is there a way to transfer emotes from one set to another?
not currently
tyy
we are figuring out the best way to move multiple emotes at once 
sorry i thought i sent that message 
Hey there! I am using this chat (https://ko-fi.com/s/81ae118bce) on my youtube stream, and was wondering if there is any way to get the 7tv emotes to show up on it :)
probably up to the creator to add support for emotes
I would suggest contacting the creator of that overlay and ask them if they could implement it on themselves
another question that may/may not fix the previous issue...is there a way to see my 7tv emotes in the YT studio stream view? For some reason I see other global emotes but not the emotes Ive uploaded for my channel.
maybe it's not properly connected?
can you link your 7tv profile
yep, lmk if this is it! (https://7tv.app/users/6318ef4249c37251451622ea)
i can see my emotes on the public view of my stream but not in the studio view :)
oh ok 
i'm not familiar with yt streaming so i'm not sure
studio view just might not be supported currently
yea its funky. I guess i CAN see the emotes if I "pop out" the chat in studio view but not by default...weird
Hi, I subscribed to 7tv, but my name color or subscriber badge does not show on Twitch
make sure to equip your color and badge on your profile, also it could take up to around 15mins
theres an "edit profile" button in your profile
Hi! I'm still having an issue with signing into 7tv where I get this error
{"status_code":500,"status":"Internal Server Error","error":"Internal Server Error: Database Write Failed (user, stat)","error_code":70500}
Should I keep trying that? I subscribed days ago, and every so often I try the same thing.
try resetting and re equip it
Sure thing, I'll come back with an update
nothing i can do much with this, might need to ask anatole
ok, should I ping him?
its been a week and i still get the error. not sure how to approach it or what to do to help/resolve it
Wait actually, try signing in with discord and then sign in with twitch
Gotcha, give me a second
looking at other users having this issue in past, this might solve it
How can I sign in through discord? I just see a twitch sign in
ok i see it, discord is signed in
i think
hmm aside from seein my user im not sure what to do
try doing what this user did before #help-old message
oh right click gotcha
on it one second
perfect! that worked like a charm!
@sand vigil thank you plenty! you're a life saver!
no problem 
w kattah 
thx
Unfortunately, I still haven't seen an update. Is there anything else that could be effecting why I'm not seeing a visual update to my badge/colors?
do you use chatterino or normal twitch chat?
Would it be possible you type something in your chat once
I've been doing that periodically as well, still not showing. I'm going to reinstall the plugin, see if that helps
i wanna see on my end if i see the badges 
im in your chat currently
on Redshell's channel?
that works too just any msg
alright
oh yeah i dont see your badges
so this isnt a visual or extension problem
something went wrong and its not equipping it on the site
I am using Microsoft Edge if that has any relation to the issue
alright lets try this
https://old.7tv.app change it from here
7TV is an emote service and extension for Twitch, providing custom emotes at no fee and supporting new formats such as animated wide emotes
its the orange hanger
now I'm getting this error when I try to sign in
does it let you sign in on main 7tv page
no, I get the same error there as well
we actually had this issue with another user couple minutes ago
Try this method
nice you got the subscriber role here, now we fixed that issue lets try the badges
Alright I reset the badges, and re-equipped them. I'll come back with an update
Its enabled now, I can see everything! Thank you so much for your help, I really do appreciate your patience with me, and helping me solve my issues ❤️
No problem im glad i can help 
my friend's C2 does
7.3.5
kattah i wanna do this one
Kattah 
keep c7 installed instead of the one from chatterino’ ss it’s
Use the chatterino nightly
chatterino nightly has it? 
im not on pc i forgot my chatterino version

band

kattah u still stream ?
chatterino2 recently merged 7tv badges and emotes but not paints
do you need to use nightly though?
yeah
oh
its been 1 year since i touched obs

Actually this is the latest https://github.com/SevenTV/chatterino7/releases/tag/v7.3.5
oh
Chat client for https://twitch.tv. Contribute to SevenTV/chatterino7 development by creating an account on GitHub.
no need for nightly when 7.3.5 is the latest
normal 7.3.5 doesnt support paints no? 
no need for nightly when 7.3.5 is the latest
nah
wait it doesn’t
?? i thought it’s been in for months now
for me i see paints tho
idk then, i switched to nightly cause of paints
so my friend has nightly 7.3.5 and i just have 7.3.5
i’m pretty sure i have a stable download w paints 
and i dont see paints
































