bugs-and-stuff

[late river]

then when replying to it

just normal twitch color

[chilly flare]

The name color is new and in beta

It’s bound not to be perfect

Working on replies isn’t easy

It’s being worked on still, it’ll be fixed naturally as it’s updated

[azure hawk]

who cares if the color doesn't work in replies

[narrow matrix]

Still a bug

[azure hawk]

or purposeful bc it's unnecessary

[fallow wing]

Got it, thanks for the help!

[pine parcel]

i hate replies and have them turned off

it just shows as if you @ ed someone

[chilly flare]

[uneven escarp]

the emote menu does not open on dashboard chrome and firefox known issue?

[thorn elk]

Is the "Show timeouts & bans" still having problems with BTTV? I just installed the Chrome extension 2.0.2 but it doesn't show the timeouts/bans.

[copper crater]

my bad..... I didnt see the bug channel here... sorry for posting the bug in the suggestion channel. also I will look better next time.

[wind oriole]

[gritty ice]

{"error":"Maintenance Mode"} ?

[humble pelican]

read the red banner

[gritty ice]

aa ok

[late river]

not me lmfao still reporting it since its a bug

[charred verge]

paint name isn't working for me subscribed last night

[humble pelican]

do you have more information

[charred verge]

idk i have paint names enabled and got a noti on 7tv that paint name was added to my acct.

[humble pelican]

Did you actually select it in the wardrobe?

[charred verge]

no

i haven't seen a wardrobe setting

[humble pelican]

top right

golden hanger

[charred verge]

thank you thank you

[azure hawk]

i can click to minimize alerts and impersonator mode but can't with wardrobe. i have to click the X

oh nice video to download

[bold lotus]

Hey having issue, re-subbed earlier today (multiple hours) and still cant pick name paint, how fix?

Says I need to sub

[narrow matrix]

try ctrl + f5'ing or something

[slate locust]

log out then log in

[bold lotus]

same

[graceful ibex]

bug?

it logged me out when i went on da website

ye f5 fixes it

[primal rivet]

Hey i have turned the show bans and timeouts, but i cant see them, its been like this for a week

[humble pelican]

usually known conflict with betterttv

[primal rivet]

So do i just disable betterttv or ?

[humble pelican]

that would work, you can replace it with ffz which has the same features + more

[bold lotus]

So im still having same issue, tried different browsers, all basic stuff etc

Cant access paints

[humble pelican]

try now

[bold lotus]

Works now thank you @humble pelican

[humble pelican]

gonna look tomorrow if there were others affected, seems like there was an oversight and any subs that were deactivated during a period of time lost paints

[hot rock]

Hi, my 7TV doesn't have settings button, is it a bug?

[narrow matrix]

the settings button is in the top right

[wind oriole]

Light mode

This man is committing war crimes and worried about 7tv settings

[deep sinew]

I heckin hate light mode!

it hurts my eyes!

[zenith gulch]

Hey, i just subbed to 7tv, but I only recieved one nametag color (the limited festive gold one). Is this a bug?

[grand nova]

No, the christmas paints were limited time, but head guy said there might be more soon

[zenith gulch]

oh ok tyty

[deep sinew]

I'm sure we'll get some more paints next Christmas too. Maybe the same ones, maybe new ones.

[civic tartan]

more paints coming in V3

[north cairn]

my gif avatar is not working on twitch.tv (yes i have animated avatars enabled in settings)

[civic tartan]

#faq message

[north cairn]

it worked thanks

[rustic otter]

{"isTrusted":true}

[narrow matrix]

[deep sinew]

[rugged sable]

Found another person with the bug when having bttv and 7tv

https://i.imgur.com/13e9Fql.png

This time hes getting 🇪

[narrow matrix]

[dense leaf]

Does this happen to everyone or is it just me

[wind oriole]

I cant even scroll on mine so idk

Oh after making my window smaller it did the same

[dense leaf]

Ahh so its just the zoom thing on the browser

[icy dirge]

found it, i'm just an idiot

[next trellis]

7tv loads FFZ emotes as BTTV emotes, they're BORKEN since the app loads them up with the wrong URL

this is from "Kiyoon" twitch channel, also many other TFT channels, bigger being "k3soju".
Navigator is Firefox

[void zinc]

[next trellis]

why are clowns in bug report channel

[pine parcel]

its an ffz emote and thats the ffz symbol

[wind oriole]

wtf

[pine parcel]

[void zinc]

!

[next trellis]

yeah but the url the app loads is from BTTV, an example would be:
working emote:
https://cdn.betterttv.net/frankerfacez_emote/xxxxx/1
loads:
https://cdn.betterttv.net/emote/xxxxx/1x

fixed

[pine parcel]

are you sure its not bttv thats doing this

[wind oriole]

[next trellis]

nah, I uninstalled 7tv and the problem is gone

[pine parcel]

sounds like its coming from bttv since they disrupt other extensions anyways

maybe you got a clash of bttv and 7tv

[rugged sable]

surely the non dev can answer all your questions

[next trellis]

I saw a thread with the same problem in github:

https://github.com/SevenTV/SevenTV/issues/151

is not only this emote

but since there was no response there, Im trying asking here

[pine parcel]

well i tried to help, for anything more u gotta ask codefrogs @humble pelican

[next trellis]

thanks, hopefully a dev passes by

[wise violet]

pinging anatole

[narrow matrix]

@humble pelican

[wise violet]

Anal Toll 🤑

[loud solar]

zero width emotes broken for anyone else with 7tv installed?

they work, just dont line up square to square

Hmm, if installed through ffz as addons it works

[copper crater]

theres an option to remove the space between emotes, this sometimes conflicts with the placement. either one will have its own set of issues.

[loud solar]

hmmm

[loud solar]

this seems like its fixed, thanks

[copper crater]

np glad its working for you 🙂

[pine parcel]

theres also the fact that chatterino and webchat both have a different way of showing overlay emotes

[copper crater]

oops... forgot to mention that. sorry

[narrow matrix]

no it shouldnt

mods were only giving more slots since it was already planned for more slots to come

[copper crater]

I saw that edit

[narrow matrix]

you still got 50 more slots wdym

[onyx ore]

dont have to have 50 more than everyone else

[copper crater]

check #news

[onyx ore]

?

[slate locust]

make your own extention that has unlimited slots for everyone

[copper crater]

the base amount for everyone is 250 now

[onyx ore]

i know thats why i said you dont have to have 50 more than everyone else= 300

[copper crater]

I read it wrong

[pine parcel]

v3 will come with a way to get up to 400 slots for yourself

which is also the current max slots we will give to you

[narrow matrix]

400 is literally bonkers

There's no actual way to complain about it

[deep sinew]

surely people won't be wanting even more slots on day 1

[onyx ore]

tbh i dont think i could even fill 250

[thick widget]

[narrow matrix]

I filled 250 slots in 6 minutes

[thick widget]

can i have my emote slots set back to 300 + 50

[narrow matrix]

I now have 350 slots

If there are gonna be ways to get to 400 slots, then it means that we can get 150 additional slots

That means i can get to 500 slots

:xqcM:

[nimble glen]

Hello. I was wonder if maybe this was a bug. It's not super important but if I try to click the emote menu for 7TV in twitch mod view I don't think it opens. I use chrome if that helps.

[narrow matrix]

I think they just didnt add support for mod view

[nimble glen]

Yeah if that's all it is, that's fair.

[fresh cape]

the way I'm moving I need 400 slots to be happy. It's like a addiction at this point. Do you have any spare slots man? scratches arms

[narrow matrix]

No, i don't think so. Burns you alive

did you have a stroke?

Deleted

Who is he talking to?

Who is he

Who am I

[thick widget]

~~ an AI that was made by Anatole in order to help sell and promote 7tv~~ just a normal human

[narrow matrix]

Best ai ever made

[visual void]

I dont have the paintings since yesterday

[humble pelican]

whats your username

[visual void]

botgerman

I resubbed yesterday (The 1 year subscription)

[humble pelican]

Will give them back to you, there was an error

[visual void]

👍

Its back

Thank you

[wary karma]

Got some strange behavior with zero-width emotes and animated emotes in Chatterino. Looks like certain ZW emotes will be layered below all animated emotes, whilst other ZW emotes are layered above (expected behavior). Bug persists on Chatterino 7.3.4 (browser chat unaffected). Just seems strange that the behavior is inconsistent, since some ZW emotes do actually work as intended.

[slate locust]

this is known and probably wont be fixxed until v3

[wary karma]

I see

[slate locust]

or if main chatterino adds 7tv

[near fern]

prolly fixed in v3 but wanted to post anyhow

[copper crater]

when that happens to me it fixes itself eventually...

[copper crystal]

i have this enabled on my chat but its not showing like it is

why

nvm

after 3 or 4 refreshes its fixed

[graceful holly]

@humble pelican Hey, whenever you can could you let me know how many months I've been subbed? Just wanted to make sure whether my sub streak bugged or not.

[humble pelican]

i did, it seems like your sub ending dates got set incorrectly

[graceful holly]

Ah alright

[humble pelican]

i manually fixed them so you'll get it now but that indicates there may be a wider issue, not sure how many people are affected

[graceful holly]

Is that it's own bug or due to the way im paying?

Ah ok

[humble pelican]

everytime a sub ends, the resub becomes stored as a new subscription (whereas with auto-renewal it just keeps pushing the date forward)

normally that sets a start and ending date, which is compared, then aggregated across each past subs, to get the accurate amount of time subbed

but if the data for start/end is wrong that doesn't work, obviously

[graceful holly]

So im guessing there might be some sort ot problem with the storage of some subs?

[humble pelican]

seems so, i'll need to have a closer look

[graceful holly]

Alright, anyways thanks

[lucid monolith]

Is search by submitter gonna get fixed anytime soon or not planned? Just curious

[wind oriole]

[dim siren]

Removing a emote with a alias stores the alias on the channel, when i readd the emote i cannot use the original emote name. the input box says Tastyge but chat still says Tastge and is locked

i was using https://7tv.app/emotes/60ae8908ea50f43c9eddb8f1 to replace https://7tv.app/emotes/60f18d27e48dc1dc2f7394d4 (zhark was original uploader on bttv but their version is scuffed on 7tv)

[pine parcel]

try leaving the alias box blank

[slate locust]

using 7tv's theater mode on youtube breaks the progress bar

firefox btw

[spiral ledge]

Yesterday my sub expired, but then I renewed it (wanted to switch to an annual subscription). I have my badge and have already changed several times to other colors, but in chat my name does not appear in color. Still after a few hours...
Does this perhaps still take a while, because of the renewal?
Edit: Yesterday my name was colored btw

[copper crater]

did you log out and back in on the 7tv site?

[spiral ledge]

Not yet

[humble pelican]

i can see that you have the "shallow sea" paint selected and active

do note you need to refresh the page for it to update

[spiral ledge]

Sure, press everytime shift + f5

[humble pelican]

do you have the extension active and are you sure the setting isn't turned off?

[spiral ledge]

As well the extension, as FFZ activated

[humble pelican]

I joined your chat, can you type something

[spiral ledge]

I'll see my badge so this wont be the problem

[copper crater]

dany, do you have the paint settings enabled in the 7tv settings on twitch?

[humble pelican]

wait you're right it's not showing, despite being part of the endpoint

[spiral ledge]

Well xD

[humble pelican]

ok that's sussiest shit ive ever seen

[wind oriole]

[humble pelican]

@spiral ledge ok have you ever tried typing more than one message? i think it's actually an extension bug, the first msg in chat doesnt show

you can see my initial msg didnt have it but any further ones are fine

[copper crater]

can confirm... that has happened to me many time

[humble pelican]

wasn't aware of this guess i'll write that one down for a possible fix

[copper crater]

[spiral ledge]

Okay, never mentioned it, but nice to know

[copper crater]

idk what causes my issue... yes I know its not a big deal cause its for spam. but its a bug (I think) so im reporting it...
sending repeat message doesnt work all the time. I have tried turning it off/on, refreshing, different pages... it doesnt matter what I do, it always messes up for me. and its random too, some things just work, others refuse.

[dim siren]

this worked thank you. still a weird thing the name is stored in the db after removing the emote from the channel

[cyan oyster]

yo so i have it working on normal twitch chat but cant figure it out how to enable the emotes on chatterino, can someone help me to get them enabled?

[deep sinew]

You need to use the 7TV fork of chatterino, called chatterino7

https://github.com/SevenTV/chatterino7/releases

[cyan oyster]

so what should i do when i click on this link?

[deep sinew]

The latest nightly release should work fine

If you're on Windows, download the one that says chatterino-windows-x86-64.zip

[cyan oyster]

aight got it working tysm

[deep sinew]

you're welcome

[ornate lava]

Because I'm a 7tv sub, I was able to upload an animated avatar to 7tv. I can see it on the 7tv website, but when I go to twitch, I can't see it being animated. I made sure I had the 7tv setting set to where Animated Avatars were Enabled. Am I missing a step, or do I need to wait longer to update?

[rugged sable]

Check #faq

[ornate lava]

ok thx

[vivid iron]

when you get timed out the emote menu for web chatters sometimes disappears

[ornate lava]

it worked

[narrow matrix]

[novel viper]

ay I'm getting this?

not for all the emotes but for certain ones

[deep sinew]

https://cdn.discordapp.com/emojis/811005178269794324.webp?size=48

[halcyon whale]

i have that too

for all my emotes

[novel viper]

it's happening for all of them on my extension but the website itself has some of them working

still works on Chatterino

[narrow matrix]

xqcL

[halcyon whale]

[narrow matrix]

[violet island]

tried two days and for some reason my animated profile doesn't work
tried different versions but it wont work, worked for about 2 weeks and started to stop

[slate locust]

MODS

HELP THEM

[narrow matrix]

#faq

[glossy condor]

Maybe a stupid question but how can you reset your 7tv profile picture?

[deep sinew]

You can't currently remove it

version 3 of the website adds a whole bunch of stuff that's missing though

But I mean, cancelling your subscription will remove your animated profile picture on Twitch ;)

[slate locust]

change it to your twitch pfp but as a gif

[boreal coral]

@novel viper @halcyon whale we investigated this

and we cant seem to find an issue on our side

nothing seemed to happen at all

if u dont mind please can u message me where u live

or like the area/state

so i can look a bit further

[slate locust]

[narrow matrix]

Femboys

[delicate pebble]

where?

[narrow matrix]

@boreal coral 👈 here

[boreal coral]

what

[narrow matrix]

Yes

[orchid arrow]

I subscript on December 25th 12.21, it should go for 30 days? The subscription expired on 9.1.22! Please help!!!

[slate locust]

!!!

@humble pelican important

[nocturne crater]

Admin probably asleep cuz it's like 5am his time, give a bit for him to respond

[narrow matrix]

Unlucky

-5

[orchid arrow]

Np all good

🙂

@nocturne craterthank you 😚

[halcyon whale]

Ontario in Canada

[slate locust]

he actually

[novel viper]

U tryna dox me

Nah but I live in Ohio

@boreal coral

[small gulch]

how do i sub on the website there doesnt seem to be a sub button pls halp

[chilly flare]

Just sub

[small gulch]

[pine parcel]

theres a subscription page, if you are there and the buttons dont work someone said that they fixed it by disabling adblock or so since its a popup i think

[sage maple]

can't see 7tv emotes on chat all of a sudden? any ideas?

i tried reinstalling the extension already

i also have bttv and ffz on chrome

[pine parcel]

try disabling bttv, you can add the bttv emotes through ffz (as you can do with 7tv emotes)

bttv doesnt integrate with other stuff well

if its not that no idea

[small gulch]

ok disabling ad block worked

ty so much!

[sage maple]

bttv has some features that i use though, like stopping the front page player automatically

but i'll give it a shot

[pine parcel]

who tf uses front page

i have my twitch bookmark on my follower page

following

or however its called

and have the vods or reruns or hosts disabled

[sage maple]

yeee i disabled it it still doesn't work

it's okay

[tidal bramble]

People who are looking for the 7tv settings

[tacit solstice]

I opened firefox today and 7tv appeared to stop working. I tried to log in on the site and this popped up https://i.imgur.com/F5ltjLE.png

[opaque bridge]

7tv breaks bttv personal emotes, idk if this is a known bug to 7tv and being worked on, but its been a thing since 7tv released

hoping for a fix soon

[boreal coral]

uh

this is actually a dns issue in ur area im guessing

[boreal coral]

we wont fix

we dont even know how bttv personal emotes work

since night and the bttv team have never released any documentation

so we cant be asked to support something where the devs dont even want to be supported.

also bttv sucks and we are releasing personal emotes in the next month or so.

[boreal coral]

are u from germany?

[opaque bridge]

ah i see. i understand.
are your personal emotes gonna be similar to bttv emotes where the longer you pay $5/mo the more emote slots you unlock or are you guys just going to give us all the slots at once, and how many slots? or do you have any information you can share on that at this moment

[boreal coral]

i dont think bttv gives u more personal emotes the longer you sub?

and also we dont do that

we will just give u all slots

from the beginning

[opaque bridge]

it does, the first month u sub u only have access to about 5 personal slots but every extra month you sub they give you 1 more slot until you have about 24(?)

& oh okay, thank you

[boreal coral]

interesting

[opaque bridge]

yeah its a little meh

[narrow matrix]

24 personal slots

Holy

[boreal coral]

i didnt know they gave that many

[opaque bridge]

thats mainly why i was hoping it would be fixed because ive been subbing for a while but if you guys are releasing personals i guess it wont be too much of an issue

yeah

[boreal coral]

yeah we will never implement bttv

because they will never give any api on how to do it.

[opaque bridge]

bttv could have been so great but like u said they really did drop the ball on a lot of things

[boreal coral]

if they just provided us with any sort of documentation

we would implement it

[opaque bridge]

yeah its 25

but anyways, thank you for your quick and kind replies <3

and ill keep an eye on the release of 7tv's personals

[boreal coral]

does it work with ffz?

[narrow matrix]

I may be wrong but i believe it doesnt

[opaque bridge]

personals? they do

7tv is the only thing that broke my personal emotes

i have ffz

[tacit solstice]

I am not, however, it looks like it's working now. Not sure what the issue was there.

[pine parcel]

personals are very scuffed

no open endpoint

so even chatterino cant display them

and obviously bttv doesnt wanna give the endpoints anyways

[mortal marlin]

CLASSIC BTTV CLOSED SOURCE

[marble star]

Bttv is open source, and i dont think personals would be that difficult to implement.

But not really that much of a reason since having ffz makes it work

[humble pelican]

It isn't

It's source-available but no rights to modify and redistribute

Well, that's only for the extension - backend is closed source

[marble star]

[humble pelican]

7TV is moving to a source-available model as well but with only commercial use disallowed, otherwise still free to do whatever

All of v2 is open source though

And the extension will remain that way, the new license only affect backend repos

[craggy finch]

just wondering if its normal that the paint looks like this it used to look different

dont know what happened maybe i just missed somethign

[chilly flare]

15 pixels

[celest rivet]

Made a border cause you couldn't see it on lightmode

[chilly flare]

[celest rivet]

Prob out of our control but the "show emote command for streamelemebts don't do anything on 7tv emotes

[stiff mesa]

i changed my profile picture to a gif but it doesn't seem to be working i can see other peoples gif pictures though, any ideas for fixes would be helpful

[narrow matrix]

#faq

[stiff mesa]

hmmm i changed it 3 days ago

[narrow matrix]

Did you unlog and relog into the website

[stiff mesa]

trying the optimize gif thing now

[narrow matrix]

If it got accepted then you prob dont need to optmize it

[stiff mesa]

hmmm

[marble star]

I see your avatar as animated, so should be good @stiff mesa

[stiff mesa]

weird, i wonder why i cant see it but can see others

[marble star]

Try ctrl + f5 on twitch

[stiff mesa]

and just changed 👍🏻

[marble star]

hmm

[marble star]

Did you end up figuring it out? @stiff mesa

[static basin]

Heya

uh my 7tv emotes aren't working

Got it installed ofc

I removed the extension and reinstalled

even restarted my PC

any ideas, or what else I can try?

[steep mauve]

probably related to the latest thread in #general

[delicate pebble]

hey im not sure if its just me or does it, for some reason, on chatterino the 7tv founder badge look smaller than the others? im not sure if its just me or if theres anyone else who isnt the only one with the same problem on chatterino

the same kinda goes with webchat as well

[slate locust]

2 pixles too small

[delicate pebble]

yea its been a ocd problem for me who wants everything to be the same size

[chilly flare]

why i can do combos with 7tv emotes¿?
i am using Emote Streaks Overlay
and chatterino

[quartz spade]

Hi, is this a known bug? https://i.cwve.xyz/TinyRipeImage.png
Content-type is "image/webp" but the downloaded emote is a png file. The emote in question is the zulul emote https://cdn.7tv.app/emote/603c89cbbb69c00014bed23e/4x

[marble star]

I believe this only affects a few emotes that were uploaded before we started using webp. I believe this will be fixed when migrating to v3

[quartz spade]

got it, thanks!

[pine parcel]

yea a bunch of very old emotes arent webp

[narrow matrix]

Is gachiBASS gif? Its one of the oldest emotes

[quartz spade]

I checked and yes, it's a gif file

[narrow matrix]

Im so hecking smart 😎

[boreal coral]

soon

they will all be changed '

[narrow matrix]

Please fix the gachiGASM when that happens

The upload that is global is actually blurry, its not webp fault

[chilly haven]

my foil seems to be a bit weird all of the sudden. rebooting browser doesn't fix

[onyx ore]

they changed the glow im missing the old version tbh

[narrow matrix]

Plastic Foil

[chilly haven]

Also I noticed the 7tv extension isn't loading unless I refresh the page. Was able to reproduce by restarting browser and closing the tab reliably

[woeful shell]

I don't know if this is just my problem or a global one, but when I get the time out, the bottom 7TV icon disappears. Also tab-completion of emotes doesn't work at this point. Only refreshing the page fixes it. This is a bit annoying:>

[nocturne crater]

Yeah it's annoying and a known bug, thank you for reporting. Hopefully it'll get fixed soon. In the meantime don't get timed out

[proud sail]

just a suggestion, make it possible to see the username when selecting
the username, person above is using a paint

[late gull]

having the same issue, had to disable the paints since it makes the username look ugly now

Not sure why the change, it looked great before

[slate locust]

it was changed to make it look better on lightmode

but now it looks bad on dark mode

[unborn snow]

getting this error when trying to upload an emote (yes its a png file)

[civic tartan]

is it animated png file monkaE

[nocturne crater]

it was a webp

[tender sluice]

yeah im in favor of changing gold back to how it was
i never saw any complaints about it lol

even the old look is still on the 7tv site

[humble pelican]

is it actually a png or is it a different format that you renamed with .png

[humble pelican]

light theme users couldn't see it

[tender sluice]

so a total of 2% of users on twitch that havent even figured out theres a dark mode yet?

just seems weird to favor such a small majority of people
i even word searched to see if anyone complained about it :/

[humble pelican]

it's not about the number of people it's about accessibility

if there's a state where you have to squint your eyes to read, it's a problem

also i don't see what's wrong with the updated version, it's just even shinier than before

[tender sluice]

maybe just make an accessibility option for those people specifically

it does look like tin foil now lol

maybe make it look like how it originally did if said user is on dark mode?
then swap to the new style when in light?

[deep sinew]

THIS

[chilly haven]

looks better now, thanks guys

[umbral burrow]

i have this issue, when first time open the twich 7TV doesn't show up , have to refresh everytime - is it a bug or ?

[keen coral]

not sure if anyone else has this problem but apparently as of today despite page refreshing the 7tv emotes dont show up under the channel emotes when having the 7tv emote button hidden: they used to show up underneath the channel emotes section of emotes after ffz and bttv's list for a given channel but according to this screensnap i just took the only emotes i can see are the global ones if i click the tab next to the channel icon at the bottom

[snow viper]

Anyone else having problems with custom usernames not loading? Custom badges and emotes are all working perfect just the usernames sometimes not loading for me... just me or anyone else having this problem?

[lofty grove]

Hi, anyone having the issue of not being able to change your nametag color even though you're subscribed? when i go to the wardrobe it says subscribe to get it but on my account it says subscribed, and when i press subscribe it also says im already subscribed

[humble pelican]

Try refreshing the page

[lofty grove]

sweet, it works now, thank you so much!

[keen coral]

seems it fixed itself because firefox needed to be restarted as it had an update

[chilly flare]

Light mode user opinion rejected don’t ask for help

[gusty kiln]

uhh this ( Failed to fetch 7TV channel emotes. (timed out) ) happened out of nowhere, it affected every channel i was joined, i needed to f5 to see emotes again and it took considerably longer to reload compared to the bttv,ffz,twitch emotes. But another problem came about when I tried opening the 7tv.app website, it takes average of 3mins to load in.

[delicate pebble]

@humble pelican sorry for the ping if you were busy but i was wondering if you could check this? i dunno if its on yall's end or on my end, or am i just dank?

[humble pelican]

check your internet connection?

[gusty kiln]

i did its 150Mbps up down

[humble pelican]

probably some routing problem then

if it persists ask your isp

[humble pelican]

no clue

[delicate pebble]

no worries

[keen coral]

lolwut? because i had darkmode turned off im not allowed to ask for support?

[gusty kiln]

danke anatole

[humble pelican]

there's an issue in the last update which prevents the extension from loading if you first load twitch outside of a channel page

this has been addressed, though now awaiting approval

[keen coral]

ah okay, i ended up fixing it myself as firefox apparently had an update after my wifi was restored so i restarted browser entirely then signed back into twitch and it showed up again as intended. why it did that i dont know but if thats the reason why, then good to know

[chilly flare]

Surely I wasn’t joking

[delicate pebble]

is it me or is the 1 month legacy badge not working for yall when you set it? ive refreshed, logged out logged back in, everything in between and it doesnt wanna work for some reason. got any solutions?

[humble pelican]

because it's legacy and it doesn't exist anymore

[delicate pebble]

oh

[west stratus]

https://tenor.com/view/bugs-cat-praying-mantis-touch-frightened-gif-8070777

[deep sinew]

https://cdn.discordapp.com/emojis/876029372803461141.gif?size=48

that mantis

[boreal coral]

please only send bugs here

[azure hawk]

cat playing with a bug

[narrow matrix]

Its a bug tho

And a cat

[chilly flare]

umm, hello, can someone help me? my 7tv doesnt work

like, its there but i cant click it

and it doesnt appear on the twitch

also doesnt work on chrome

[dire edge]

You're not supposed to be able to click it.

[chilly flare]

oh, ehh maybe im hallucinating

or just stupid

[mortal zinc]

hello! I have this one emote which for some reason seems to be x2 the speed in chat, while it looks normal speed on 7tv https://7tv.app/emotes/611d57d6f1704017f52e5648

[slate locust]

looks the same speed to me

[mortal zinc]

sorry i should've been more specific, I meant on chatterino7

[slate locust]

are you on the lastest version?

https://github.com/SevenTV/chatterino7/releases/tag/nightly-build

[dire edge]

Downloading the latest version fixed it for me

[mortal zinc]

yes that did in fact fix it. Thank you!

[chilly flare]

[muted lake]

Yo, I've redownloaded the extension twice now yet it's still not working on twitch vods. Any advice?

Using opera btw

[humble pelican]

try installing ffz alongside, there's no native support for vods currently

[muted lake]

Ayeee it worked

Thanks so much

[chilly flare]

custom name color doesnt show up on twitch

help?

[flint maple]

wait ten minutes

also maybe restart browser

[chilly flare]

yah its fixed

lol

thanks

also i only see 3 color changes when someone has like a gold one what does it mean and how do i get one?

[flint maple]

those were limited based on time

gold was until jan 7

[chilly flare]

oh will there be more?

[humble pelican]

there will be new ones periodically

generic drops every month + others on various events/seasons

[chilly flare]

[chilly flare]

[tiny crystal]

Today I can no longer click emotes from this emote box anymore, anybody know what's causing the problem? tried reinstalled extention already still same.

Also when I type global emotes like "Kappa" nothing else, didn't do ctrl+a or anything just typed normally and it highlights, anybody know what is causing that?

[chilly flare]

[pine parcel]

think someone else had that problem and just reinstalling it fixed it so idk kev

[tiny crystal]

Ok, I'll try reinstalling all extentions then 🙂

[chilly flare]

[humble pelican]

this is some experiment twitch is doing. nothing to do with us

it will break autocomplete for all extensions if they choose to roll it out to everyone

[tiny crystal]

[cosmic thorn]

Hi, can someone help? Starting yesterday, when I press tab to autocomplete a native twitch emote, it will insert the emote but will be invisible in the chat message box and only shows up as a space. When I press enter it does show up in the chat. Using BTTV with 7TV. Disabling 7TV fixes it and allows the emote to show up properly in the message box.

[humble pelican]

@cosmic thorn

you're in the unlucky bracket of people who've been enrolled into it

[cosmic thorn]

really? damn. i tried frankerfacez instead of BTTV and it seems to be ok there, but i have other problems with that extension - maybe you have an idea how to fix? They dont seem to have any support. If I type an emoji like :emoji: it doesnt show the emote in chat and only shows the literal text. But if i autocomplete it, the emoji does show up. Any idea?

[humble pelican]

unfortunately i cant test this as i didn't get that twitch experiment

autocomplete will be broken for some people until they stop

[cosmic thorn]

is that part of the experiment? i never used frankerfacez extension before so i dont know if that was normal behavior before

[humble pelican]

if you have the twitch thing where it has these bubbles and whatnot when typing emotes, it means you have the broken experiment

so any behavior of extensions is unspported

[cosmic thorn]

damn. Regular emotes are working properly with BTTV still though. Installing 7tv breaks the autocomplete for those

[humble pelican]

maybe bttv got briefed in advance, i'm not sure

it is what it is

[cosmic thorn]

[teal sonnet]

can some1 help me please?

How do I fix that?

[humble pelican]

Is this on YouTube

That's because you have a right to left language which inverses the UI

[teal sonnet]

yes

[humble pelican]

Try switching to a left to right lang (ie English)

[teal sonnet]

Do you mayb know how?

This is what I get when searching how to do this

[solid meadow]

what the

Maybe change language?

[solid meadow]

well its not going left to right

[tidal bramble]

try your google account language setting if that doesnt work @teal sonnet

[teal sonnet]

ty it works now

[deep sinew]

Yeah chrome’s language settings won’t change it for websites too

[serene creek]

hi my emote menu is bugged. i can click on the emote menu and hover over the emotes but i'm not able to click on them. any solution for this issue? ❤️

[solid meadow]

reinstall

[serene creek]

already did

[elder swift]

Same

[flat nova]

my emote menu is also bugged and i tried reinstalling, not sure what the problem is. Using firefox

[raw zodiac]

are you guys having the same problem as me where you cant click the emotes or tab complete, have to write out the 7tv emotes perfectly before they send right? ive reinstalled multiple times, do i switch to fire fox

[flat nova]

I am having those problems , and im using firefox

[serene creek]

yes i have exactly the same issue i'm using chrome

[vivid iron]

im not 100% sure this has to do with the 7tv extension but sometimes emotes like will show as a random twitch sub emote

or they will break completely

[delicate pebble]

what extensions you have?

bttv ffz?

7tv?

[humble pelican]

@flat nova @serene creek @raw zodiac @elder swift twitch experiment. Not on us

You're part of the unlucky group that got it

Seems like the pool this time is bigger and more people have it, though im hoping they remove it again because it's just bad

[serene creek]

wtf they experimenting with?! how to take away our fun by breaking the menue?! KEKW thx for letting us know

[real zealot]

twitch is fixing the "7tv bug"

[flat nova]

I've noticed that my emotes actually show up in a thought bubble whenever I type them in now, which might be what anatole is talking about

[humble pelican]

yes

it is that

i don't have this myself so i couldn't begin to fix it if i wanted to

i think bttv is the only one that got info from twitch about it, hence why their autocomplete still work (allegedly)

[humble pelican]

5% of users currently have the twitch experiment breaking chat input, I posted a FAQ with a workaround for the time being (@flat nova, @serene creek, @raw zodiac, @elder swift & whoever else was having problems)
#faq message

[tiny crystal]

Thx @humble pelican

[raw zodiac]

i did it and im able to click on emotes from the 7tv menu now but i still cant do tab completion, comes up with no matches if i type peepopogo ; i have to type out the emote peepoPogo for it to work

[cosmic thorn]

I have all those issues - it basically breaks almost all features of 7TV so I switched to FFZ instead of BTTV+7TV and while its not exactly the same, after a lot of customization I have gotten it very close to how my BTTV experience was, and 7TV autocomplete is working (i also had an issue where autocompleting a twitch emote would just show a blank space when 7TV was installed with BTTV).

[stone shard]

Overall I'd say FFZ + 7tv is the better addon combo. FFZ's control panel is extremely powerful once you mess around with it enough.

[cosmic thorn]

BTTV autocomplete still works without 7TV extension, and FFZ autocomplete works perfect with 7TV add-on. It's only the 7TV extension that has the issues at least for me.

[humble pelican]

#faq @cosmic thorn

[cosmic thorn]

Ah. Well, since the fix requires you to install FFZ, I guess it's just as well that I switched to FFZ since i dont have problems with it anyway

[humble pelican]

you don't actually need to keep ffz after disabling the experiment

it'll stay that way if you disable it

[cosmic thorn]

oh really

hmmmm

[humble pelican]

we are working on a fix currently though. The reason it was fine for bttv/ffz is because twitch notified them in advance

they did not notify us

[cosmic thorn]

really? i wouldnt have expected twitch to notify them of anything since they're 3rd party tools that basically are workarounds for twitch's paid emotes

[serene creek]

@humble pelican i tried this but its still the same for me

[boreal marlin]

If my FFZ is already at Control as it should be for Tab-Completion of 7TV emotes, but yet it still doesn't work - what am I supposed to do?...

[flat nova]

doing the fix worked for me

[boreal marlin]

Cool, it just didn't for me. So is there any other fix for this?

[marble star]

There's currently a test version you can use that should fix it, see #stage-notes

[boreal marlin]

I'm currently using the add-on provided in FFZ itself, would it make any difference if I happened to install the google add-on? Or should I try out the test version first?

[marble star]

Do you have the 7tv extension aswell as the ffz addon?

[boreal marlin]

I do not have both no, I'm currently only using the addon FFZ is providing.

[marble star]

Hmm, autocompletion works fine with ffz for me

[slate locust]

does your settings look like this?

[boreal marlin]

Yes, yes they do.

[slate locust]

do you have the inline tab addon

[boreal marlin]

I do have that as well, yes.

[slate locust]

[boreal marlin]

In regards to a completely other question, is it possible to see all the 7TV emotes that's been added to a specific channel? Like on FFZ where it's nicely provided under different tabs in the Emote-Wheel.

[slate locust]

https://7tv.app/users/USERNAME

[boreal marlin]

Assuming you can't see it then within Twitch itself via an emote menu or anything similar

?

[wise violet]

theres a 7tv emote menu

under the chat box

[boreal marlin]

Can you please provide a screenshot?

[wise violet]

the little 7 next to the chat button

[boreal marlin]

🤨

[slate locust]

its in the default emote menu

[boreal marlin]

I think my shit is buggin' buggin'

OHHHHH, cheers @slate locust

[wise violet]

oh your using the FFZ addon

not the web extension

[boreal marlin]

Yes, I'd like to keep my web extensions to a minimal as I've already got quite a few.

[wise violet]

Madge you made me enable the web extension to get that screenshot

[narrow matrix]

[kind ivy]

7tv broken for anyone else?

It's not allowing me to repeat the same message

or press on the emote menu

[narrow matrix]

Huhh

Try refreshing

[chilly flare]

@hollow mist

[hollow mist]

Latest message in #faq

[stone shard]

I hacked the website

[solid meadow]

[stone shard]

what does featured broadcast do?

[flint maple]

puts them on 7tv.app front page if theyre live probs

[stone shard]

[solid meadow]

click it

[stone shard]

none of the buttons do anything

[solid meadow]

[flint maple]

because you're not mod

[stone shard]

still have the buttons though

Uhh yea but the bug is if an account doesn't exist on the website then any user can see mod buttons on the page for example https://7tv.app/users/thisaccountdoesntexist

[flint maple]

i guess the bug would actually be that there is a page for those users, it should probably just show something like "This user doesn't exist"

[spiral ledge]

Is it known that you might not longer spam after a timeout?

[wind oriole]

Yes

[kind ivy]

7TV doesn't even work after timeout

the menu disappears and basically breaks

[kind ivy]

Also looks like a testing account for moderation features and you stumbled across it

[stone shard]

[old pollen]

I might be retarded but how do I activate that colored name? I have subscribed recently

I got brave browser which runs on chromium so not sure

Or is there something I need to enable first? Because my name is still twitch default

[humble pelican]

you have to enable it via the wardrobe

top right golden hanger

[old pollen]

Oh my god thank you

[dire edge]

What's the point in having this option if it never works? Hasn't it been broken for months but it's still there?

[humble pelican]

We are no longer updating the current website

current focus is on the new one written with vue and api v3

[topaz wadi]

heyaa... i've had this issue a couple days, the twitch extension shows up but I cant click any of the emotes nor do they autocomplete when typing and tabbing, emotes added before this issue show up for me but nothing added after. seems to be working fine for everyone else in chat, new emotes included

i tried reinstalling the extension but that didnt work, resetting browser, pc too, no luck

[humble pelican]

#faq

[topaz wadi]

you da best

thanks

[serene creek]

the fix in the faq didnt work for me. i still cant use my emote menu. is there any other way to fix it or any infos when its gonna be fixed??

[humble pelican]

it's officially fixed whenever google feels like it

we pushed an update days ago

they have yet to accept it.

[maiden warren]

so my gif picture shows up normally on the 7tv site

but not on twitch

[slate locust]

wait 10 mins

[maiden warren]

this has been a week

im only just reporting it now

[humble pelican]

#faq message

[slate locust]

log in and out

[maiden warren]

okay icic

now ill just wait 10 minutes

thanks

[serene creek]

i'm using firefox now for twitch stuff. 7tv is working fine with it

[stone shard]

Firefox migrator

[wise violet]

excellent choice my friend

[copper crater]

why sometimes the zero-width is behind emotes in chatterino.... hard to explain... the zero-width in question is https://7tv.app/emotes/61e0a3ae950a8915e170738f

it doesnt overlay anything in chatterino. but its set as zero-width on 7tv site... it worked correctly the first few times, but now its just not.

[thick widget]

if the emote you are trying to overlay it is animated then the zerowidth will render below it. its a bug with how chatterino renders emotes

[copper crater]

ohhh thank you

[proud sail]

huh

I can't change my wearable, but it shows a wearable in chat

and I am subscribed

[humble pelican]

@proud sail try refreshing

[narrow matrix]

Refresh

[proud sail]

works

[blissful escarp]

3x disappeared? https://7tv.app/emotes/614785a41eb70782405259af

https://cdn.7tv.app/emote/614785a41eb70782405259af/3x

not sure.

[left wave]

There is a conflict with BetterTTV where if its deleted messages functionality is enabled, 7TV cannot show mod actions.

[slate locust]

Yes

Use ffz instead, all the same functions on bttv but without conflicts

[left wave]

I switched to FFZ's deleted message handler. I figured out this fix recently, but I mostly use BTTV bc its alternating line colors is nicer than FFZ's.

[stone shard]

You can change the theme with ffz, just takes a bit more effort

[toxic isle]

Gif->webp conversion "stacks" transparent borders if consecutive frames are the same, which creates an ugly growing black border. Is this a known bug?
Example: https://7tv.app/emotes/61f052a8c14a217098617b9e

[humble pelican]

It's kinda known yea, but also the current method is going away which means this sort of artifact will be fixed too

[toxic isle]

Oh ok awesome

Is there a workaround for now?

[marble star]

Instead of using repeating frames you can just use 1 frame with a longer delay

[vapid rose]

So I'm probably in the wrong channel, but I was meaning to ask, is there any way for the mods to remove zero width without me deleting the emote and re adding it again?

[humble pelican]

The cog on the emote page, then untick zero width

[vapid rose]

Yaaaas king or queen! Sweet! Thanks!

[stone shard]

anyone else having CloudFlare issues just with 7tv or is it just me?

[narrow matrix]

Its keeng respect their'ye pronouns

[compact crane]

My 7tv isnt working anymore, does someone got a solution?

[solid meadow]

[compact crane]

fr bro

[woeful shell]

The first time something like this happened to me, refresh or reinstall does not help

[compact crane]

Same

In my case I don't even see the emotes

[tidal bramble]

#news

[rugged sable]

Try right click load emote

[chilly flare]

I have a technical problem. The option "show timeouts & bans" does not work for me. It never has. It works on my laptop for some reason though

i thought maybe my ffz or bttv settings are messing with it but i didnt find anything

[slate locust]

bttv hides that

[chilly flare]

oh it does? do you know where I can disable that

[slate locust]

uninstall it

ffz already supports bttv emotes

[chilly flare]

yea now that I think of it i probably didnt bother to insteall bttv on my lpatop so that has to be it

nice it worked, thank you

[slate locust]

no problem

[chilly flare]

hi, I'm an editor for a streamer's emotes and it says there are 247/250 slots on her account, but it won't let me add 3 more emotes even though there's space. does anyone know if this is a common thing happening?

[narrow matrix]

Did you sub before?

The streamer i mean

[grand nova]

happens if they had a 7tv sub and had some 0-width emotes enabled

[chilly flare]

hmmm

we're both subbed

to 7tv at the moment

[grand nova]

if there was a gap in the sub it might've bugged not sure

[narrow matrix]

[chilly flare]

it says slots are full but there are 3 spots left

not sure what to do tbh

[grand nova]

try disabling the 0-widths and re-enabling? not sure if that'll help but its worth a shot

if it doesnt work and the counter is still bugged, one of the mods might be able to help

[chilly flare]

That actually worked!! Thank you!

I managed to get the count to 248/250 but now its not adding more than that lol

Is it possible that deleted emotes from 7tv could've bugged the slots? If it won't let me fill the 2 spots left it makes sense because those 2 spots that were previously filled are now deleted emotes from 7tv

[grand nova]

Ooh could be

I’m not sure what happens when someone deletes emotes but it probably shouldn’t do that

[south whale]

hello, i have a problem with 7tv ,any time someone uses @somebody in a message it copies to the beginning of the message and I can't understand why. Only happens when 7tv is active ,looked through every 7tv/ FFZ setting and i could not find an option ot turn that off ,maybe I missed it though.

[stone shard]

do you have both the web addon and ffz addon installed and enabled separately somehow?

I remember that used to be an issue

[south whale]

i dont have ffz installed

its from bttv i guess

[stone shard]

[south whale]

or i do i guess

nvm

lol

i dont remember installing it but i ahve it

wait what do you mean by web addon and ffz addon ?

[civic tartan]

Web addon: the 7tv chrome extention
FFZ addon:

[south whale]

i did not have it enabled

and now i enbaled it

[pine parcel]

it used to auto integrate into ffz

idk if it still does

but when you had ffz enabled it used to turn the extension itself off and only use the addon for ffz

[south whale]

i guess not since it was off

but now that i enabled it ,it still doubles @s

[stone shard]

current correct behavior looks like the browser addon provides the ffz addon overriding melons ()

that should be fine. But I'm also only using 7tv and ffz. adding bttv to the mix generally causes issues from what I've seen from others

[south whale]

why does it not happen to other people though ?

like i mean ,why does it not happen to everyone

[nocturne crater]

cuz it's a conflict with the bttv extension, since they don't care about us and some of the things they do just cause weird bugs

[simple badge]

Hey guys, I have a problem with the 7tv website, when I wanna sign in with twitch I just type in the name, password and it just resets the pop up window that I'm signing in through and nothing happens, anyone ever experienced this?

[pine parcel]

try turning off adblock

[simple badge]

Still doesnt work, also uninstalled adblock, but it works in incognito mode and on my phone so I guess ill just have to be using 7tv like that

[deep sinew]

Cookie issue maybe

[humble pelican]

probably some extension you have if it works in incognito

because incognito yeets all your extensions

[pine parcel]

yea

[chilly flare]

does anyone know if there is a way I can put in a support ticket for this issue? or do I just reach out to any mod on this server and ask?

[slate locust]

https://github.com/SevenTV/SevenTV/issues here

[zinc dagger]

I've been a sub for 4 months. Why do i have only these badges in my wardrobe? Is it because i let my subs expire and there is a 1-2 day break in between my subs?

[rugged sable]

I think someone else had this issue as well

[chilly flare]

thank you!!

[pine parcel]

when in doubt ping anatole 🤏

[wicked warren]

My Twitch account has been blocked for no reason. So I opened a new account to which I can link my YouTube account but I need to connect to the previous account (which as I said already blocked)

How can I connect my YouTube to the new account?

[unborn ridge]

hi, i have an issue for 3 days already. the emotes are just not showing. i tried clearing cookies, reinstalling extension, disabling/enabling the 7tv add-on in FFZ (even tho i have 7tv separate extension. nothing helps. what could that be?

forsen 🦢 HELP ME

[wicked warren]

I need help too

[lone schooner]

my account has an error

pay subscription 3 hours ago

[humble pelican]

@lone schooner does this persist after refreshing

[lone schooner]

yes

[humble pelican]

are you able to resolve https://cdn.7tv.app/ ?

if not that most likely means your ISP or a firewall in your local network is blocking it

@lone schooner let me know if this is resolved within the next ~3 hours, seems like the initial entitlement grant didn't work but next check you should get them

realistically should be within the hour

you'll get a notification on the website when they arrive

[lone schooner]

ok

thanks

[lone schooner]

@humble pelican my problem has been solved thanks!!!

[humble pelican]

[kind ivy]

uh oh can't repeat the same message again

🔨

[humble pelican]

wdym

[kind ivy]

I can't repeat the same message

i have it enabled

[humble pelican]

uh refresh maybe idk

[kind ivy]

I did

tried it on 2 different chats

[nocturne crater]

are you holding ctrl

[kind ivy]

No

[nocturne crater]

ctrl + enter

[kind ivy]

doesn't work

Found out why it wasn't working, FFZ set the chat_input_user_id back to treatment

[unborn ridge]

@humble pelican it works for now, but sometimes it fucks up and sometimes when i type an emote and autocomplete with Tab, it shows 2 emotes, one of them is some absolute random one. this is the site you linked, is it "resolved"?

why would my isp block 7tv tho, i dont think doc is in charge of some noname russian isp

[pliant tapir]

i've had the same issue and submitted it on github about 4 months ago
https://github.com/SevenTV/SevenTV/issues/151
the extension uses wrong links for these emotes, idk if the problem comes from ur host or not but wrong links are being used for the emotes

[unborn ridge]

@pliant tapir i dont have bttv tho, only 7tv and FFZ with bttv plugin enabled, if that changes anything

[pliant tapir]

i tried disabling other extensions but problem still presisted, i only have bttv installed for stuff like auto theater mode, everything emote related is disabled in the settings

[unborn ridge]

[wicked warren]

Can you help me pls

[humble pelican]

can you give me your original twitch username? i'll reset the account binding

[wicked warren]

Kahbar10

And ty

[humble pelican]

should be taken off

[hollow girder]

Today I manually renewed my sub, which ran out less than 24 hours ago. still only have a 1 month badge. Is that normal?

[humble pelican]

it takes a few days to get badge upgraded, that system is pretty outdated and is pending a rewrite

[unborn ridge]

paying for pixels

[hollow girder]

I use the 0-width emote for my viewers. So it's more like an investment

[unborn ridge]

investing into 3 viewers

[wicked warren]

ty so much

[narrow matrix]

Better than you investing for 0

[unborn ridge]

classic

[narrow matrix]

"LULE" 👍 GG

[unborn ridge]

🐱 🤙 LULEEEEEEEEEE (gg)

[dark fable]

@rancid shard tell ur streamer to relog on the 7tv, for the acc to get sycned

and emotes will be back

[vernal socket]

hello, how i can remove the gif profile ?

[humble pelican]

did it for you

[vernal socket]

[chilly flare]

[earnest leaf]

I subebd when the Gold name was a perk. but i never saw it. Was it for a certain period?

[rancid shard]

i still cant use sending messages twice can someone help me

[rancid shard]

how do i do this

[narrow matrix]

Wdym how do you do this
Ask your streamer to unlog in the 7tv and then login again

[compact finch]

yo why i cannot send the same message twice, i enabled it and im holding CRTL?

[humble pelican]

see #faq

[compact finch]

oh, thanks

[runic hatch]

after you got timed, you can't tab 7tv emotes and the 7tv menu is gone

[narrow matrix]

[dusty kiln]

Trying to enable 7tv emotes on my OBS, but the FFZ control center isn't showing up in the non mod settings. Does anyone know how to fix this? My twitch chat add-ons setting is set to both FFZ and BTTV

[humble pelican]

should go to the ffz discord for that

[dusty kiln]

Will do, sorry 🙂

[formal isle]

I can't tab to auto complete the 7tv emote after getting timedout. Any fixers? :peepoShy:

[humble pelican]

refresh the page

[formal isle]

Yeah ive been refreshing page every time

[tacit solstice]

My name color stopped working, but other people's still works https://i.imgur.com/dIjPMoB.png

[humble pelican]

do you have an active subscription?

[tacit solstice]

I was subscribed but it ended for some reason and I never canceled it, how weird

Guess that solves it then lol

[humble pelican]

sometimes automatic payments can fail to go through

although looking at the records i can see that auto-renewal was manually turned off on december 29

[tacit solstice]

That is so weird, I don't remember doing that

No worries tho I just reupped the subscription

[humble pelican]

[feral kite]

are the other colours disabled for now? i subbed yesturday and i can only choose none or lunar

[real zealot]

all paints are exclusive

you only get the active set when you sub (and any subsequent sets when you continue subbing)

[pine parcel]

the normal ones should come back after the event

and you will get them then as well

[feral kite]

ok thx

[pine parcel]

any paints added during your sub will be in your inventory

[real zealot]

yeees

[pine parcel]

u got more than me

[narrow matrix]

I dont have the new one yet

:SAJ:

[delicate pebble]

[deep sinew]

https://cdn.discordapp.com/emojis/351164354114355200.webp?size=48

[pine parcel]

[azure hawk]

those conflict (assuming will be fixd cumming v3)

(you get the 2nd error message when you put in a 5mb gif in)

[half quiver]

can anyone help me? i downloaded 7TV and it appears on my twitch dashboard. but when i am in my chat and i click the 7tv button, nothing pops up.

[azure hawk]

check in #faq your answer might be there

[civic tartan]

any screenshots so we can see what's the problem is about?

[half quiver]

so when i press the 7tv button down at the bottom nothing happens. like when you press the the bttv one all the emotes pop up, but not for 7tv

[humble pelican]

The overlay is bugged on the dashboard page

So you'll see the emotes but no tooltip or menu

Should work in popout and otherwise though

[half quiver]

ahh okay! thank you ❤️

wait no it does not work

[humble pelican]

doesn't work in what way

[half quiver]

it still doesn't open when i am popped out

[humble pelican]

I wonder if popout from dashboard is a special thing

It should work normally

[half quiver]

yeah, when i am in other people's streams it works fine

but i even tried typing the emote name in my chat and nothing popped up that way either

[humble pelican]

very odd

Ill see if I can reproduce

[deep sinew]

said Anatole. But soon afterwards, he realized the humor in his statement.

[half quiver]

lmao

[humble pelican]

I know for sure I can't irl

[graceful ibex]

look at u and ur badges

[delicate pebble]

i was a believer

[pine parcel]

the dashboard stuff was a problem for someone else too just dont use dashboard chat it sucks

[half quiver]

well, 7TV doesn't even show up for me anywhere else lol so i am still at a loss

[pine parcel]

not in normal twitch chats?

[half quiver]

it shows when i am n another streamers chat, but it doesn'

t show up in my chat anywhere but creator
dashboard

but it also doesn't work in creator dashboard

[pine parcel]

that sounds very weird

it should show up in your chat when it shows up in others, like its literally the same website

maybe you blocked the extension for your specific chat?

[half quiver]

it does show up when i am in a web browser it just doesn't pull up anything when i click on it in my chat

i don't even know how to do that lmao

[civic tartan]

what other extension have you enabled for twitch?

[tiny crystal]

Randomly bugs out and can only fix by refreshing browser, happens randomly when using chatbox.
Another twitch experiment I guess

[half quiver]

i have bttv as well. and i have had this issue since installing it. refreshed a bunch.

[weary trout]

uninstall bttv. use ffz and 7tv together, or only 7tv. bttv's extension conflicts a lot with the other two. ffz has pretty much the same functions

[golden quartz]

any elpers?

👍

[celest rivet]

What were you trying to do?

[stone shard]

did you mean "audit_entries { ... }"?

[golden quartz]

add an emote

I dont know what those words mean I just wanted funny internet picture

[stone shard]

wait for smart emote man to come help

ana toe

[golden quartz]

sounds good

[narrow matrix]

Did the role bot die?

@humble pelican elp 🤜 🔔

[humble pelican]

i think you have a literal ancient version of the web app

do ctrl+f5

[golden quartz]

oki

[celest rivet]

an exclusive old limited edition of the web app

[golden quartz]

!

it worked ty sm

[narrow matrix]

I bing anatole

[timid ocean]

tags are not clickable (just hover)

[mortal marlin]

ability to search depending on the tag is good

like tapping on them and it sending you to the search tap

[timid ocean]

yes

that will be nice

[wise violet]

you can already search via tag

regular search includes text in tags

[narrow matrix]

Thats why i put a "forsen" tag in all my emotes

[wise violet]

you mean the emotes you reupload?

[wispy portal]

Hey, I probably am blind but I cant find anything on this bug

Been happening a bit lately :3 just lookin for some halp ❤️

[humble pelican]

are you able to load https://cdn.7tv.app ? (should give you an xml error)

[wispy portal]

Yes i see the xml error

[humble pelican]

what service is that emote from

and if you can click on the bugged image and copy the link so i can check it on my end

[wispy portal]

The emote says its from 7tv.
I just retyped it and now ofcourse it works : |

Its been on/off for a few days now which is the weird part

[narrow matrix]

Hey Man i made 1% of my emotes

3.6

[vital tundra]

hi i get this error when i try to add an emote

[real zealot]

suuurely you aren't broadcasting and explaining exactly what you're going to do next

[vital tundra]

I am not, but someone is

[real zealot]

i replied to ur twitter DM lol

[vital tundra]

it's not me who is broadcasting nor dm'd u, I tried to add another emote aswell at first but got the same error there

[real zealot]

Is your emote the correct size? I've seen that happen before when the image is too large or something

what are you trying to upload?

[vital tundra]

A mustard emote of a guy getting mustard in his face, it should be the right size

I can send u if u want to see it

[real zealot]

It's larger than 2.5MB

that's the limit for now

[pine parcel]

@humble pelican istrustedtrue btw

[vital tundra]

I will just pixelate it, thank you for your help :^)

[narrow matrix]

Aww mustard

[vital tundra]

https://tenor.com/view/what-get-that-pepper-off-there-pepper-too-much-doggone-pepper-tik-tok-gif-19267428

[boreal coral]

there is no is trusted @pine parcel

its not possible for that bug to happen

that was a bug related to the old infrastructure

if anyone reports it they are lying and also aiming to waste time.

[real zealot]

makes sense

[stone shard]

[wind oriole]

[narrow matrix]

They must've planned THIS for years!

[delicate pebble]

said this and left

[narrow matrix]

No the role bot is donk rn

Oh he actually left

[unreal valve]

Hey guys. Anyone knows how to disable the @ mentions that are in bold ? I want them default as they were before installing 7tv

[civic tartan]

i dont think 7tv have a setting related to @ mentions
if anything you should check FFZ for the setting

[unreal valve]

Dont have FFZ installed

That is my problem... When I disable 7tv, everything goes back to normal 😦