#community-solutions

1 messages · Page 9 of 1

wide sentinel
#

I use win7 sp1 and install all system update，and now when i open GGD i get this.

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oblique ice
jolly mango
#

It's not working. Also I repeated the delete and reinstall process 3 times. What should I do in this situation

KakaoTalk_20251012_173711845.jpg
waxen sandal
waxen sandal
# jolly mango It's not working. Also I repeated the delete and reinstall process 3 times. What...

The error says that your game is unresponsive. Does this happen while loading the game or at some other time
If it's happening while loading the game, I suggest just giving it a little bit of time. Overloading system resources or having a lot of active background processes can give this sort of error. Usually just giving the program time to launch before trying to interact with it will fix the issue. As I understand it, this happens because the CPU is busy

jolly mango
waxen sandal
jolly mango
waxen sandal
#

In that case, I would try downloading the game from gaggle's website and try launching ggdlauncher(.exe) to see if that makes any difference. I don't know much else about this issue to help further

jolly mango
#

Okay I will try it. Thank you for your response

winged pumice
#

what is the Super banned

oblique ice
oblique ice
#

@winged pumice Tickets are replied to in they order they are received. Typically takes a couple business days to receive a response. Please don't ping the team #rules

wide sentinel
#

and that's I open GGD in win7
when I open GGDLauncher in win7 I get other error code

image.png
waxen sandal
# wide sentinel and that's I open GGD in win7 when I open GGDLauncher in win7 I get other error ...

If Google translated this correctly, it states that Windows could not locate the procedure entry point IsWow64Process2 (in the dynamic link library KERNEL32.dll)

This error indicates a program is trying to use a function (IsWow64Process2) that is not available in the KERNEL32.dll file on your system, often because your Windows version is too old.
Is your Windows 7 fully updated, running on service pack 3?
I happen to have an old PC running Windows 7 that I recently fully updated, so I can take a look and see if I can figure anything else out about this
Additionally, if you are running on a 32bit operating system, this will also have the same error. You will need a 64bit version of Windows if that's the case.

cobalt quartz
#

The loading screen is cursed the all menus are open chat info etc

wide sentinel
waxen sandal
finite musk
#

Is this 50% off?

oblique ice
#

For example 1x2000G pack is less expensive than 100x20G packs

normal pawnBOT
#

@finite musk

Info
Remember Goose Goose Duck is Free to Play

Thank you for being a part of our game community! We'd like to remind you that the game is 100% free to play, with in-game currency that is earned through playing to unlock items.

As a free-to-play game, there is an additional currency and cosmetics that can be purchased that help to support us. Purchasing items in-game supports us in maintaining servers and hiring developers to create new content for you. We are proud to offer this game to you for free and have released many maps, tons of game modes, and roles with much more to come. We are committed to providing you with as much free content as possible, and your support enables us to achieve this goal.

Thank you for playing our game and we hope you enjoy the new content we have in store for you!

copper flame
#

I’m having issues with a usb mic I just got. I checked EVERYTHING and it works fine with other programs, but not GGD. What wireless mics are you all using that work fine for you?

proven ice
copper flame
ornate stag
#

Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 0

#

Left lobby and this popped up. Can't play the game trying to reinstall.

mortal needle
outer karma
#

What is this? How do I fix it? It's not working.

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copper flame
lusty sparrow
#

Every time I download the game it says corrupt update file, and when I continue downloading it doesn't start

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stable pollen
waxen sandal
sharp crater
#

Good afternoon. Could you please tell me if it's possible to change the game resolution on macOS (Steam version)? There are no video settings in the menu. Maybe it can be changed through launch options or by editing the game files?

shrewd fiber
stable pollen
lusty sparrow
lusty sparrow
#

I deleted steam and downloaded it again still the same problem

slow lynx
#

Why do I have negative currency?

oblique ice
# slow lynx Why do I have negative currency?

This is usually the result of purchasing an item such as a gold pack from the Goose Shop, spending the gold that came with the item, then refunding the original purchased item (which would withdraw the purchased gold amount) resulting in a negative balance and your account being suspended

still night
#

What should I do if I get an error with the servers when I log in to Gus Gus Dak?

proven ice
novel echo
#

when i enter lobby i cant use my microphone it shows me exclamation mark sign next to it and only after a long time it starts to work withiut any issues thats weird
when i wait for it i have no name it shows only that im not ready and i cant hear anyone
(it worked fine earlier now this)
how can i fix that to work properly?

fathom cave
#

While playing Raven, my game gets stuck in a meeting and I'm on the phone.

obtuse jungle
#

Boa noite tenho tido problemas pra logar tem um tempo , toda vez que chega na parte de carregar os unlockeableas trava em 50%e não loga mais , já instalei e reinstalei o game, limpei cache de armazenamento , limpei dados , fiz de tudo que sei , mais ainda tenho esses problemas , as vezes raramente loga normal , jogo pelo mobile Android, alguem sabe como ajudar ?

cinder fern
#

Товарищи, не работает подключение к комнатам и хост комнат. Стоит мой перс с белым скином и 0 уровнем. Фикс уже нашли? есть что подскзать? буду очень благодарен.

proven ice
# cinder fern Товарищи, не работает подключение к комнатам и хост комнат. Стоит мой перс с бел...

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

crisp ember
#

Hello, can you tell me if your game servers are hosted via Amazon (ASN)?

karmic locust
#

I keep getting stuck in here when i try to join game . How do i fix this?

Screenshot_2025-10-27-01-03-57-32_0354e5e48afa844080b5c0ecef114801.jpg
pine pebble
#

sa

#

napiyonuz

proven ice
# karmic locust I keep getting stuck in here when i try to join game . How do i fix this?

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

normal pawnBOT
#

@nocturne harbor

Moderation
Uh-oh!

It looks like your message was removed because it didn’t comply with the server #rules. Please take a moment to review the guidelines before posting again. Thank you for your understanding and cooperation!

#

@nocturne harbor

Info
"Someone in-game is being toxic/abusive/swearing/racist"

Unfortunately sometimes you may experience a bad egg. Goose Goose Duck is equipped with tools and features to control the lobby and report bad eggs.
We encourage you to utilize the in-game report tool to report players for misconduct and inappropriate behavior. If a player is causing distress, please feel free to report them using the available tools as well as adjusting player volumes and remove players from the hosted lobby. We understand that not everyone will always get along, and these tools are here to help ensure a positive experience for everyone.

oblique ice
#

@keen wren

Certain countries or localities may require using a VPN to ensure a stable connection.```
#

@low heron most likely the same thing. Or ensure their game audio is going to the correct output. Probably best your friend reaches out directly

oblique ice
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@hearty shadow
Turn off your computer. Wait 30 sec then turn it back on

leaden hare
#

I have reported the bug many times, but it has not been fixed, so I would like to report it again in this chat section.I have been playing goosegooseduck in the classic mode of the customization game for a month, but I have been experiencing a number of issues, such as the screen freezing when I open the comments section in the waiting area after finishing a game, the screen freezing during a game or a meeting, and the screen freezing even when I am not doing anything.When this problem occurs, we are unable to report the bug, so we have had to restart the app every time before reporting it, or send emails directly to the management, but the problem has not been resolved and we are at a loss as to what to do.
We don't know the cause, so we would appreciate a prompt response.

normal pawnBOT
#

@leaden hare

Info
Experience a Bug or Unintended Feature?

Please let us know by providing as much detail as possible including:

  • Description of what happened
  • Steps that may have led to the unintended behavior

Ways to let us know!

Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase Running
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.

oblique ice
#

Be sure to be updated to the latest version, troubleshoot network connection, update device drivers etc are some quick troubleshooting tips

leaden hare
#

I updated to the latest version and tried simple troubleshooting such as troubleshooting my network connection and updating my device drivers, but I still can't play the game properly. I want to submit a bug report, but the screen freezes and I can't even submit it, so I can't play the game.
Is there any other way to let you know what's going on?

oblique ice
blissful horizon
#

So I’m new to the game! I tried to host a private lobby but I only see two rolls available crewmate and killer. How do I make more roles available?

oblique ice
#

There you can enable more roles depending on the map and gamemode

normal pawnBOT
#

@rigid nebula

Info
Looking for a group to play with?

Select your language in #lfg-language channel to access your language's LFG channel, and then post a code there or join a game.

onyx oriole
#

anyone had this come up when claiming something for the flight?

gloomy fern
#

Yeah, that's happened to me a few times.

waxen sandal
#

I've had it happen once, it was when I had already claimed the item and the button didn't go away so I clicked it again

proper pilot
#

anyone got goose goose duck working in linux?

normal pawnBOT
#

@proper pilot

Support
You play Goose Goose Duck on Linux/Steam Deck...

Goose Goose Duck is supported on Windows, MacOS, Android, and iOS platforms. Linux has never been an officially supported platform and if GGD was playable on linux in the past, it was a happy accident. The team is constantly working on improving the game. Linux may or may not be supported sometime in the future!

oblique ice
#

@vernal cloak
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

lusty sparrow
#

The game stays in loading screen I don't have WIFI problem.

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proven ice
# lusty sparrow The game stays in loading screen I don't have WIFI problem.

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

lusty sparrow
#

I don't have a network problem it works fine

lusty sparrow
proven ice
#

You may wish to try while connected with a VPN

lusty sparrow
#

I think maybe the problem with the game files when i download it , it doesn't continue verfiy files

hearty shadow
#

What about this?

oblique ice
#

If its you, you may need to wait a moment before joining games on another device

lusty sparrow
#

what shoud i do here ?

lusty sparrow
#

I downloaded the client from the website and it doesn't work too

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oblique ice
oblique ice
# lusty sparrow

A software on your machine may be preventing you from downloading or verifying your files

#

or a third party anti-virus may be providing a false flag (if you are downloading from official sources)

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(game is free, not sure why anyone would bootleg a third party version of GGD)

lusty sparrow
#

I just downloaded it from steam and the official website

oblique ice
#

so two points of troubleshooting

  • network level, please try the troubleshooting steps that D20 provided you #community-solutions message
  • software level, check to make sure any anti-virus/firewall is not preventing files from downloading
lusty sparrow
#

i put the game in the exclusion too from my antivirus

sour charm
#

.

jovial forum
#

I returned an item I bought, I didn't know it was a reason for a ban. I returned it because I didn't like the clothes. If I buy the same item again, can i play again? please help me

waxen sandal
jovial forum
#

yeah i see tysm

errant shuttle
#

hey guys, I'm playing GGD from Ubuntu 20. neither of my mics work (neither the integrated one, nor the USB one). looked up everything I could find regarding this, nothing worked so far. the microphone works in other apps (discord, browser), pulseaudio picks it up and has the volume set at 100%. any other ideas?

normal pawnBOT
#

@errant shuttle

Support
You play Goose Goose Duck on Linux/Steam Deck...

Goose Goose Duck is supported on Windows, MacOS, Android, and iOS platforms. Linux has never been an officially supported platform and if GGD was playable on linux in the past, it was a happy accident. The team is constantly working on improving the game. Linux may or may not be supported sometime in the future!

main dust
#

My game is stuck on banners loading

rapid lion
#

The notice states that the issue with colour changes has been fixed, but it appears that colour changes have not been fixed for users in South Korea. Could you kindly check this for us?

oblique ice
#

There was no mention regarding colours Dodo
Experience a different bug or unintended feature? be sure to report it through the methods below:

normal pawnBOT
#

@rapid lion

Info
Experience a Bug or Unintended Feature?

Please let us know by providing as much detail as possible including:

  • Description of what happened
  • Steps that may have led to the unintended behavior

Ways to let us know!

Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase Running
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.

rapid lion
#

It was mentioned in the previous bug fix announcement.

oblique ice
#

If your name appeared as "Nick Name" after joining a friend off the friendslist you will need to update to the latest version 4.04.01

#

That is what the hotpatched fixed

#

If you experience other unintended bugs or features you'll have to report them using the ingame report feature or by contacting the support team with all the details for our team to investigate and implement fixes in future updates

rapid lion
oblique ice
# rapid lion I have contacted your enquiry email address.

It looks like you recently submitted a ticket regarding your report late last week. The support team had replied requesting for further information.
Details help the team investigate and resolve any unwanted behaviors, unfortunately they won't be able to investigate and resolve issues if we don't have any information.

rapid lion
#

I was unable to understand what you were saying due to an error in the translation tool.

#

I'm so sorry^^;;

random veldt
#

My system is not bad and my internet speed is good. Before, my game was very fluid and I played comfortably, but it is not like that anymore. My game constantly hangs and as far as I observe, my FPS also drops at that moment. This suddenly started happening even though I hadn't made any changes to my computer. How can I fix this? I repaired the game files, deleted all the files related to the game and downloaded the game again, but the problem was not fixed in any way. I've come to the point where I can barely play the game anymore because I don't enjoy it anymore because of this situation. Please can someone help?

oblique ice
# 
Certain countries or localities may require using a VPN to ensure a stable connection.```
random veldt
normal pawnBOT
oblique ice
#

Though if you submit an in-game report, that would provide the most information

#

Things are looking good on our end. If this recently started to occur, I would investigate any other recently installed software and ensure its not consuming resources

random veldt
random veldt
random veldt
oblique ice
#

When issues arent reported, not sure how you would expect them to be fixed...

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I would try troubleshooting your network, ensuring that anti-virus or firewalls are not blocking

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then checking if there are any unintended softwares/applications running in the background

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so I am confused Dodo

random veldt
#

I don't understand this. This incident started to happen suddenly. For example, yesterday I was playing without any problems, but today the game started to have fps drops. Nothing has changed between yesterday and today

oblique ice
random veldt
oblique ice
#

I think in order to troubleshoot this device (if the team can assist you, may be something locally on your device, perhaps trying another device and see how that performs such as a mobile device) you would be to try to run a game, if you experience lag at the end of the game submit a bug report in-game providing as much detail as possible

icy mantle
oblique ice
#

if it changes your name to "Nick Name" you will need to update to the latest version v4.04.01

icy mantle
oblique ice
#

Your name will have to be appropriate yes

brittle sluice
#

I have a friend trying to join the game for the first time and he can’t join any games or start lobbies it just lets him free play and then everytime he tries to join does a network error

#

He whitelisted the game cleared the registry etc

rapid lion
#

I'm raising a Goose Goose Duck, and after entering the code and entering the room, I get kicked out immediately. I don't know what the problem is. Device: Galaxy Buddy2

oblique ice
#

If the lobby is full, you are on someones block list, or previously kicked from the lobby, you are unable to rejoin

#

if you were previously kicked, the host would have to pardon you before youre able to rejoin

bright niche
#

Is there any way I could change my account's email without changing my account? I don't have access to my account current email and it's really annoying, so changing it would be really helpful

feral perch
#

Every time I try to play a match my game freezes and I can’t interact with anything in the app so I have to close the application just to go back into the main menu, the part that frustrates me the most is that I was playing without any issues yesterday but today it’s not working, can someone please help me. Device: iPhone 16 pro max

oblique ice
#

Be sure that there are not too many applications running in the background taking your phone resources and that your network connection is stable with 10Mbps upload/download. You could also try restarting your mobile device

oblique ice
feral perch
oblique ice
#

Everything is the same on our end since yesterday

# 
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.```
feral perch
#

Ok

bright niche
noble cipher
#

Hello does anyone know how to fix my problem? My achievement progress in phone is not syncing when I play on steam pc, can you please help?

gloomy fern
#

Your in game achievement counter should be the same on both devices. e.g 5/3500 intercom uses. However, Steam achievement progress only goes up when you spefically play on the Steam platform itself so it isn't possible to sync up. e.g You use intercom another time on your phone so in game it'll change to 6/3500 but the Steam achievement list should and will remain at 5/3500.

#

So if you want a Steam achievement you have to play through Steam and not your phone. Hope that helps/makes sense.

noble cipher
#

So why my friend's steam achievement counts and progress even though he play on the phone and why mine doesn't count. Is there any way to make my achievement on the phone counts on the steam??

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I thought it will count because my account on the phone is connected to the steam

cyan gulch
#

How to enable night in corruption mode?

waxen sandal
#

Night time in corruption mode is on a timer, there is a visual indicator around the map that will show you when and also how long night time will last.
It isn't something triggered, it happens periodically

compact basin
spice cove
#

im having the same problem ..as frugos

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i was just playing for an hour even...and all of sudden im n security violation w/a code;0... i reinstalled the game, i restarted my pc. but itll let me get to my friendlist but i try to join the lobby and this message comes up

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i dont have cheats of anykind on my pc.'

rocky edge
#

same here i cant play i get this pop up when i start the game in swconds

jovial forum
#

what is this

image.png
warm hinge
#

What did i do? we just change the map

image.png
spice cove
#

im glad to know im not the only one having this problem

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i just reinstalled steam, ggd adn i restarted the pc...i checked the firewall too..

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i can get on on my mobile device but not on the pc

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i guess its a larger problem then mine alone...so ill go to work then...lol

warm hinge
#

im not using my phone huhuhu

delicate moss
#

help plsss

image.png
oblique ice
delicate moss
oblique ice
#

Unfortunately that is information we dont have access to.

#

As it is a third party service Epic Games Services

delicate moss
#

Okay, thank you.

#

Could you please inform us when it is fixed?

oblique ice
#

Keep an eye out on the #announcements updates. The message will be updated when its resolved

oblique ice
#

Please stop spamming your request #rules
If you submitted a bug report to the support team, they will follow up if they require more information. Tickets are replied to in the order they are received. Tickets are handled when they can and included in a future update. If you provided information that will allow the team to easily replicate then it will be easier for the team to spot, fix, and test solution. Thank you for your report thor_cool the team will take it from there. No need to ping the discord daily.

#

The answer to "when?" Is always as soon as its ready Wink

jovial forum
#

If you have a role that can kill in draft mode on mobile, you can kill the person next to you before entering the meeting when you spam the kill button after the meeting ends.

normal pawnBOT
#

@jovial forum

Info
Experience a Bug or Unintended Feature?

Please let us know by providing as much detail as possible including:

  • Description of what happened
  • Steps that may have led to the unintended behavior

Ways to let us know!

Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase Running
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.

hasty lake
#

My ggd on my phone freezes up immediately when I join a game. I can do everything else like go and change outfits and go to the shop but I can’t play. I tried deleting and reinstalling but it didn’t work as well as changing my WiFi connection. Any suggestions or ways to fix?

proven ice
hasty lake
normal pawnBOT
hasty lake
#

The only thing I don’t know what it is, is jitter. But I looked at it earlier and it was close to the same as this.

proven ice
#

The mobile device certainly meets minimum specs, and the speeds look good. The only other thing I know of at the moment would be to ensure there aren't other programs running in the background that could be using a lot of resources

hasty lake
proven ice
normal pawnBOT
#

{1}

Support
Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at support@gaggle.fun
China: cnsupport@gaggle.fun

For other support #troubleshooting-and-bug-reports

hasty lake
#

Thank you very much though!

proven ice
#

Happy honking!

willow badge
#

The game keep kicking me out of severd

Screenshot_20251204-211331.png
oblique ice
# 
Certain countries or localities may require using a VPN to ensure a stable connection.```
vocal adder
# willow badge The game keep kicking me out of severd

if you keep leaving public games while you are alive and game does not end before you leave game thinks you trolling public lobbies so it gives you temporarily ban. Try to not leave from public games before you die.

rapid lion
#

What happens if I turn on the voice conversion system? I've tried speaking in various languages and even used foreign languages in chat, but it didn't work.

proven osprey
#

hey guys, i left the game for a while when i bk i found out my acc reset to lvl 1 idknw why! no gold no staff.. however im still using the same steam acc and it works fine with other games!

proven ice
waxen sandal
pulsar pivot
#

Hello everyone can someone tell me why did the Arabic option disappear when creating a public game ??

quartz whale
#

I suggest the publisher increase the volume of the boom, it's too quiet compared to the rest of SFX...

oblique ice
#

The demolitionist bomb explosion? If you're not in proximity of the explosion you hear it faintly in the distance

oblique ice
oblique ice
#

@spice nova 👆

quartz whale
oblique ice
#

If you are close to the explosion you will hear it

quartz whale
oblique ice
quartz whale
oblique ice
#

That also hasn't changed (you can hear the ticking in the video as well)

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can only hear the ticking when in proximity

quartz whale
oblique ice
#

if you plant the bomb, the ticking doesn't start until after some time like 10-15 sec

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thats when the person holding the bomb is notified there is a bomb

waxen sandal
#

Latency may also contribute. If you're playing with say 300ms of ping, you won't hear the bomb ticking for 300ms after you see the player with it, more than enough time to be handed the bomb before you even know it's there

stark tendon
#

how can i fix this?

Screenshot_2025-12-16_at_10.30.26_PM.png
oblique ice
# stark tendon how can i fix this?

You may be trying to run the mobile version on a non-mobile device? Hard to tell with no details
Try installing a nonmobile version to this device

stark tendon
oblique ice
pulsar mauve
#

Hi, im new to the game, could someone help me prepare a tournament in the game? Me and my friends want to make a fun gaming afternoon, im just not sure how to make this game into a tournament? Is there like a stat board where you see the best player or something?

oblique ice
pulsar mauve
balmy kraken
#

May I ask what’s going on, this just happened randomly and it won’t go away, internet is fine but like

B4D12CB2-24AC-4DAA-AB84-2E7CD10FD162.jpg
oblique ice
#

what does it say when you hit the "i" icon?

# 
Certain countries or localities may require using a VPN to ensure a stable connection.```
balmy kraken
#

oh

#

its working now

oblique ice
normal pawnBOT
#

@barren cipher

Info
Looking for a group to play with?

Select your language in #lfg-language channel to access your language's LFG channel, and then post a code there or join a game.

barren cipher
#

?

oblique ice
devout gyro
#

we have a player currently in our game coming in with very loud audio and a blank name. he is also saying syfm n*****.

#

im not sure where to put this but it is getting on everyones nerves.

normal pawnBOT
#

@devout gyro

Info
"Someone in-game is being toxic/abusive/swearing/racist"

Unfortunately sometimes you may experience a bad egg. Goose Goose Duck is equipped with tools and features to control the lobby and report bad eggs.
We encourage you to utilize the in-game report tool to report players for misconduct and inappropriate behavior. If a player is causing distress, please feel free to report them using the available tools as well as adjusting player volumes and remove players from the hosted lobby. We understand that not everyone will always get along, and these tools are here to help ensure a positive experience for everyone.

#

@lost sand

Info
Experience a Bug or Unintended Feature?

Please let us know by providing as much detail as possible including:

  • Description of what happened
  • Steps that may have led to the unintended behavior

Ways to let us know!

Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase Running
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.

upper turret
#

Anyone know a fix for this? I've tried just about everything.

image.png
upper turret
oblique ice
# 
Certain countries or localities may require using a VPN to ensure a stable connection.```
misty knot
#

i tried restart my computer/ uninstall & reinstall but not perform

image.png
normal pawnBOT
#

@misty knot

Support
"I started the game and the window is tiny and hitting alt-enter doesn't change the size!"

This is a graphical driver failure, and happens when your DX11 drivers write the wrong resolution to your registry.

If you are using windows, type WINDOWS+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun

astral marten
#

My mate is having an issue that keeps saying "Verify integrity of the game files" He has verified them, reinstalled the game, installed it on a different drive etc and still gets the error.

He has made an account and logged in but the error persists

mental gazelle
#

WHAY IS THIS CODE??
Could not validate the integrity of the game. Please try reinstalling and rebooting the client. If the problem persists, contact us with this code: 32764

unborn fjord
#

I got the same err:
Could not validate the integrity of the game. Please try reinstalling and rebooting the client. If the problem persists, contact us with this code: 32764

dense hearth
#

Could not validate the integrity of the game. Please try reinstalling and rebooting the client. If the problem persists, contact us with this code: 32764

I've already reinstalled and rebooted the game many times

willow spruce
#

I'm in the same boat. Glad I'm not alone

mental gazelle
#

Is it a Christmas gift? LOL

sacred fjord
#

guys i think its donw for everyone

#

down

burnt root
silk sequoia
#

Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 0

simple silo
silk sequoia
#

anyone know how to fix it

onyx oriole
# burnt root ?

im getting the same security violation... im guessing its a few people

earnest atlas
#

Anyone know how to fix security code 0 for cannot verify integrity of game

#

Oh shoot i see now we all are havign the issue

#

It must be easy anti cheat that is down

silk sequoia
earnest atlas
#

Yup its confirmed to be down

silk sequoia
#

it works on phone

earnest atlas
#

Yeah it doesnt use Easy Anti Cheat on phone there isnt one

silk sequoia
#

yeahh

earnest atlas
#

I thought i was going crazy lol

simple silo
earnest atlas
#

The service that hosts easy anti cheat is down

#

Just have to wait for it to come back online

silk sequoia
simple silo
earnest atlas
#

Thats all you can do

simple silo
earnest atlas
#

status.epicgames.com is the site to check for status. Will be down for PC version until it says its back up

silk sequoia
upper turret
astral marten
#

I thought you had some others too?

high socket
#

คืออะไรอะ

image.png
upper turret
astral marten
upper turret
#

False alarm, restarted the router and it worked. Starlink doesn't like this game.

earnest atlas
oblique ice
#

@swift tiger Please be respectful of your fellow avian #rules
Frequent disconnect mid-game may result in temp-suspension (when disconnecting from a match a popup appears as a warning):

Certain countries or localities may require using a VPN to ensure a stable connection.```
ripe hare
#

The friend list is not working as intended, it says everyone is offline when I know that they are online. but as a result I cant send invites or join or vise versa for my friend on the other side. This is not just me, all of my friends have the same issue. Can you please do something about it?

waxen sandal
hollow field
#

Is there something wrong with my client or is it just me? Ignore the One Piece on the 2nd Monitor

Untitled.jpg
oblique ice
#

Which changes everyones name to Bird1, Bird2, etc.
If you'd like nicknames you'll have to make a new lobby with that setting disabled

brave mason
#

Having a real hard time with the game stuttering and freezing up or having significant frame rate drops. Playing on a 30 series Nvidia GPU and nothing in the background. Anyone else?

oblique ice
#

I would recommend checking drivers up to date and meeting the rest of minimum requirements

brave mason
#

Just found out the problem is only when using keyboard / mouse. Controller is smooth

oblique ice
#

Likely need to adjust your Nvidia graphic settings

waxen sandal
#

Which card specifically? I use a 3060ti and the game runs buttery smooth for me.
It may be other factors, such as a slow/failing storage device, ram or something else

brave mason
#
  1. It looks like the polling rate of the mouse conflicts with the game. Game specific issue. Just trying to find the right setting to match this game.
willow badge
#

I've been trying to get in the game and I even updated it

oblique ice
#

what does it say when you hit the "i"

twilit acorn
#

This is after logging in through Google.

image.png
oblique ice
twilit acorn
normal pawnBOT
#

@onyx oriole

Info
Experience a Bug or Unintended Feature?

Please let us know by providing as much detail as possible including:

  • Description of what happened
  • Steps that may have led to the unintended behavior

Ways to let us know!

Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase Running
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.

rugged pagoda
#

как фиксить?

image.png
waxen sandal
#

The symbol indicates that you are not connected to the voice channel. This should typically only last a few seconds upon joining the lobby. If it is persisting, there may be something preventing you from connecting such as your ISP or some other issue. Use of a VPN may be required.

Этот символ указывает на то, что вы не подключены к голосовому каналу. Обычно это длится всего несколько секунд после присоединения к лобби. Если проблема сохраняется, возможно, что-то препятствует подключению, например, ваш интернет-провайдер или другая проблема. Может потребоваться использование VPN.

waxen barn
#

I dont have any game sound

#

I use a iphone 7 plus

#

Other game is fine only ggd have this problem

stark galleon
#

so since about a day or two my game been stuck in the loading screen with the quit button appearing before i even enter the main menu ..... the game works on phone normally but when i try from pc this is what i get no matter what i do even tried the direct launcher instead of using steam .. would really love any advice

image.png
oblique ice
stark galleon
waxen sandal
#

Are you fully up to date?

stark galleon
halcyon cairn
#

I just got on the game today and it keeps changing my name Everytime I join a lobby, I've tried logging out and logging back in I even uninstalled the game and reinstalled it, and I don't need to update it

waxen sandal
#

Generally the game will change your name for one of two reasons

  • you've joined a lobby with privacy mode enabled - this will give you the name bird with a number after it
  • there is something offensive in the chosen name that is being filtered
halcyon cairn
#

Huh well I had the name csn_yazzy [20+] for like a few months or more and that's never happened before I don't think I put anything offensive

waxen sandal
#

I have noticed the censor being a bit more sensitive lately. It's possible it thinks part of your name is an attempt to bypass the filter for another 3 letter word that would not be allowed

normal pawnBOT
#

@worn sonnet

Moderation
Uh-oh!

It looks like your message was removed because it didn’t comply with the server #rules. Please take a moment to review the guidelines before posting again. Thank you for your understanding and cooperation!

oblique ice
#

@dusky anchor

Certain countries or localities may require using a VPN to ensure a stable connection.```
dusky anchor
#

My lobby loads, but I can't talk or interact. I restarted my internet connection and I'm from Russia. Will I need a VPN to play?

oblique ice
# dusky anchor My lobby loads, but I can't talk or interact. I restarted my internet connection...

Perhaps, while GGD does not restrict access to any region, sometimes various regions or ISP providers may throttle some connections to some services.
For example: https://www.bleepingcomputer.com/news/technology/russias-throttling-of-cloudflare-makes-sites-inaccessible/

BleepingComputer
Russia’s throttling of Cloudflare makes sites inaccessible

Starting June 9, 2025, Russian internet service providers (ISPs) have begun throttling access to websites and services protected by Cloudflare, an American internet giant.

oblique ice
#

@dusky anchor the yellow ! Icon on your mic indicates your having trouble connecting to voice services

dusky anchor
oblique ice
#

Those would be other indicators that you're ISP may be throttling your connection to services

#

You can try the network troubleshooting steps above or you may need to contact your Internet Service Provider

dusky anchor
#

I just recently started playing this game, I have 20 hours of playtime, this problem appeared two days ago, I'm trying to fix it, I used to play without a VPN and everything worked for me, please tell me am I the only one who has this problem? Or are there people who have solved this problem?

oblique ice
#

Certain countries or localities may require using a VPN to ensure a stable connection.

#

Russia is a common one

oblique ice
#

@quiet cradle I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps. Certain countries or localities may require using a VPN to ensure a stable connection.

quiet cradle
oblique ice
quiet cradle
normal pawnBOT
#

@austere grail

Info
Looking for a group to play with?

Select your language in #lfg-language channel to access your language's LFG channel, and then post a code there or join a game.

hybrid onyx
#

Hi i keep getting a ClientTimeout error

#

ive tried clearing registry, disabling ipv6

proven ice
# hybrid onyx Hi i keep getting a ClientTimeout error

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.

crisp ember
#

Hello, when will it be possible to return this feature in Draft mode?

image.png
oblique ice
#

Means the lobby is currently full or in progress and spectating is not enabled

frosty dagger
#

cant even open game now

#

after update

#

lol

#

i got warning of windows saying part of this app is blocked

oblique ice
# 
Repair EAC: Go to the game’s installation folder, find the EasyAntiCheat folder, and run EasyAntiCheat_Setup.exe as an administrator, then select "Repair".
Verify Game Files:
Steam: Right-click the game > Properties > Installed Files > Verify integrity of game files.
Epic/Other: Use the "Verify" or "Repair" option in the game launcher.
Antivirus/Firewall Exceptions: Add the entire game folder and the specific .exe file to your antivirus or Windows Security exclusion list to prevent it from being blocked or quarantined.
Delete/Reinstall EAC: Delete the EasyAntiCheat folder, then run the game to force the launcher to reinstall it.
Delete Temporary Files: Clear the %temp% folder to remove potentially corrupted cache files.
Run as Admin: Launch both the game launcher (Steam/Epic) and the game executable as an administrator.```
viscid jay
#

same things

image.png
oblique ice
#

and let me know

viscid jay
#

okay ill

oblique ice
#

additionally if you dont mind answering do you use an anti-virus and if so which one?

viscid jay
#

i tryed everythings u typed still not working

oblique ice
viscid jay
#

i tryed already

#

to i try to download it from the web app?

#

the direct download

oblique ice
#

You can try it and let me know. Currently checking to the team to see if anyone else has additional troubleshooting ideas

viscid jay
#

okay thanks u

reef path
viscid jay
#

it's activated

oblique ice
#

Wanted to say thanks for taking the time to answer these questions, got the team trying to troubleshoot but unfortunately none of use receive this popup
could you try running this command in command prompt, replacing YourApp.exe with the path to the installed:
signtool verify /pa /v "YourApp.exe"

viscid jay
#

ill try

#

i think the anti-virus blocks that cuz even the web side version not working too the anti-virus blocks some files

oblique ice
#

can you give this a try?

image.png
viscid jay
#

sure

#

i tryed it also doesn't work

random kestrel
#

ive been trying too

oblique ice
#

ah welcome in Hanna to the other troubleshooting channel

#

Right now the team is looking into possible causes and solutions

random kestrel
#

okay thank you

oblique ice
#

unfortunately none of us get this popup thor_exist
to clarify by us I mean the Gaggle Team not us as a community collective

viscid jay
#

it's just since the update so i think it's ing problem

oblique ice
#

sorry I deleted your message as not sure a post from 2021 is going to help 😅

#

seems Smart App Control is blocking our new cert thor_stare
Team is still investigating

viscid jay
#

im waiting

oblique ice
#

@random kestrel @viscid jay will you be around in about 25minutes and would it be alright to send you a message?

random kestrel
oblique ice
# random kestrel ye

currently I am unable to send a message, could you please enable this server setting 🙂

image.png
random kestrel
#

it says its on

viscid jay
lofty crypt
#

hey guys, I need help with a problem I'm having with the game. My microphone isn't working, and it's only in the game because it works everywhere else. I've already tried the tips I saw on Steam and in known-issues, but I still haven't been able to solve it.

deep crescent
#

I'm having the same issue Hanna and iceman are. But ik u guys are working on it so gl cat_spin
Reinstalling didn't work. I'll type something if I find a client side solution

deep crescent
#

Turning off my "Smart App Control" in my windows 11 security settings fixes it and allows GGD to run, although this setting can't be turned back on without reinstalling Windows. So wouldn't recommend CatOkay

image.png
#

but hope that helps the dev team fix it

woven bison
#

ayuda me sale este error me podria ayudar alguien que sepa español por favor

Captura_de_pantalla_2026-01-27_234120.png
deep crescent
woven bison
#

cual fue es que hay mucha

#

?

random kestrel
#

bug still there

random kestrel
deep crescent
random kestrel
#

oh i know i was helping earlier

pine mist
#

I mean same, I got that bug in GGD too... it's been acting up ever since the update smh ;;

pine mist
#

I tried every fix out there, even did a full reset, and it's still bugged... it's actually hopeless lol.

random kestrel
random kestrel
waxen sandal
#

The issue appears to be with the app signing or something on Windows that validates the signed app
Reinstalling it is unlikely to help now that the issue is identified

In the mean time, until a fix is issued, I would recommend playing on another device such as a mobile phone or another computer

gloomy flame
#

Mostly we need to wait for it to be fixed by all the antivirus companies, it has to do with the application signing.

gloomy flame
frigid terrace
#

i have this problem with goose goose duck for steam after the latest update

image.png
#

does anyone have a solution to this problem?

oblique ice
frigid terrace
#

is there a way to disable the windows security thing?

alpine summit
#

Excuse me I would like to ask for permission to report an issue in the chicken mode. There is a bug where after dying and respawning, players cannot kill others or be killed, and players who respawn are also unable to kill other players. This bug has been occurring for 2–3 patches. If possible, I would like it to be fixed. Thank you.

bitter isle
reef path
alpine summit
#

lol

lean nacelle
gloomy flame
oblique ice
#

@bitter isle if you'd like to connect with other players be sure to chat in #💬︱general or the LFG channels 🙂 This channel is for the community to help each other with troubleshooting

normal pawnBOT
#

@bitter isle

Info
Looking for a group to play with?

Select your language in #lfg-language channel to access your language's LFG channel, and then post a code there or join a game.

bitter isle
lean nacelle
oblique ice
#

oh? does Smart App Control like us now? 👀

gloomy flame
hearty shadow
#

?

#

It was draft/classic

normal pawnBOT
#

@hearty shadow

Info
Experience a Bug or Unintended Feature?

Please let us know by providing as much detail as possible including:

  • Description of what happened
  • Steps that may have led to the unintended behavior

Ways to let us know!

Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase Running
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.

waxen sandal
#

Just a quick addition to the above, reporting as the bot suggests is the correct way to report issues, but I do noticr you only have 4 players in draft... The game shouldn't allow you to start with less than 5

ancient steppe
#

how long does it take for support to get to your ticket? 1-3 days?

oblique ice
#

Support tickets are answered in the order they are received. You should have received an automated email that says you should expect a reply in a 1-3 business days.

#

be sure to check your spam/trash folder in the event a response or followup ends up in there

#

team has been receiving a lot of half reports lately, lacking information or context

honest briar
#

Hello my friends account got banned for 300+ days cus he mistakenly refunded the wrong purchase what should he do?

oblique ice
normal pawnBOT
#

@sonic bone

Moderation
Uh-oh!

It looks like your message was removed because it didn’t comply with the server #rules. Please take a moment to review the guidelines before posting again. Thank you for your understanding and cooperation!

twilit palm
#

hi i am having severe microphone issues. ggd isnt picking up my mic at all even tho in settings its saying its connected to the proper one. i also tried discord & discord is picking up my mic just fine - just not ggd. can someone help?

#

idk if this is the right chat actually

#

wheres chris when u need him...😪

reef lodge
#

i got banned by leaving the lobby, i just wanted to see if my recording had sound. so i left the lobby (again lobby, not game) and when i came back this appear (also i have the game on spanish, so don't worry if things mostly appear like that)

Screenshot_20260131-100101.png
oblique ice
oblique ice
twilit palm
blissful sparrow
#

I can’t load into a lobby when I try to play on my phone. I’ll tap on a lobby it will load for 2-3 seconds and just got back to the Home Screen. How do I fix this?

#

It even does this when I try to host a lobby

IMG_1779.png
oblique ice
#

Looks like you are not connected to game services

oblique ice
twilit palm
proven ice
cunning oasis
#

hi

twilit palm
bronze terrace
#

There is a problem with the voice chat in the game.
When I create a private lobby myself or join a private lobby, everything works.
When I enter the public lobby from the list, my microphone does not work.

Maybe someone knows the solution?

oblique ice
#

Are the lobbies you are trying to join have voice chat enabled?

bronze terrace
oblique ice
#

Does your microphone icon on the right side of the screen display a yellow or red ! on the mic symbol?

bronze terrace
#

grey

oblique ice
#

grey "!"?

# 
Certain countries or localities may require using a VPN to ensure a stable connection.```
bronze terrace
# oblique ice grey "!"?

yes, the button is gray. That is, everything works in the private lobby, but I create a public one and it doesn't work right away. I'm not restarting the game.

#

I don't restart the game, I just recreate the lobby and everything stops working. It's only public, and that raises questions.

oblique ice
#

Are you connecting from Russia? I notice you have russian language selected in this server

oblique ice
bronze terrace
oblique ice
#

Your region/ISP may be restricting you from outside networks
Correct we do not make our server information publicly available

bronze terrace
bronze terrace
#

Hm.. This is strange, because the VPN is used in the Belarus region, and a public lobby is being created in the Russia region. At the same time, the person who hosts VPN in Belarus is playing himself and everything is fine with him. Could there be a local problem in the game settings?

oblique ice
#

It would be related to your network and how you are connecting to services. If your region/ISP is blocking/restricting/throttling connection you may experience disruptions in services

bronze terrace
#

in other words, the problem is related to the conflict of the game with something or related to the version of the game.

oblique ice
#

No, its related to your network or how your network tries to connect to game services. Some regions (such as Russia) sometimes throttles connections to services

#

GGD does not restrict access

bronze terrace
oblique ice
#

I can read the log, long messages with repetitive phrases gets flagged as spam

#

Your message gives conflicting information

bronze terrace
oblique ice
#

making it difficult to assist with troubleshooting

#

you say things dont work then in the next message you say they do work

#

I have to presume you are trying to join public lobbies with voice chat disabled

bronze terrace
#

the problem occurs on the girl's device. I tested it with her and with my laptop. In this regard, I concluded that the problem was precisely in her device, a driver conflict, or a game with something

oblique ice
#

now there is a new device involved Dodo

bronze terrace
#

on her device:

  • using a vpn
  • private lobbies where she or someone else is the owner - everything works
  • it does not work in the public lobby, while other players can hear each other, that is, the microphone is available in the lobby.
    my device is the same vpn: the microphone always works stably.
oblique ice
#

I don't know who or what I am troubleshooting anymore

# 
Certain countries or localities may require using a VPN to ensure a stable connection.```
I would also check to make sure devices, drives and game are up to date on the latest version
bronze terrace
oblique ice
#

In that case, please transfer a ticket to the support team at support@gaggle.fun or submit an in-game report and provide ALL details

novel remnant
#

just curious if anyone has a soultion for mobile mics? Since recent Android update GGD mic still works but it picks up EVERY sound causing extreme echo. Yes, I mute but sometimes not fast enough before I get kicked.

No other open programs ( I am a veteran with this game and mobile) I have restarted all to no avail. can't go back to old audio where I could have it on sound activated. Becasue the echo is so overwhleming I get kicked. Even when I talk theres it echo. Any solution as BT headphones are a known issues with this game?

earnest atlas
#

And Bluetooth headphone picking something up is interesting... Might be the headset too loud and picking up feedback from itself. As far as I know, nothing has changed on the voice or blueooth settings with latest update.

ripe hare
waxen sandal
brisk marsh
novel remnant
#

Sorry let me rephrase (I have dyslexia and a hard time putting thoughts to words):
My problem exists only using the regular speaker/phone function that GGD uses.
Any other options for me because BT headphones are the only other options and I DON'T want to use them. Every time I try they can't hear me- I can only hear them.

waxen sandal
#

I don't have a lot of experience with mobile microphones as I personally prefer desktop but I do know the issue you're mentioning.

This isn't a solution so much as a bandaid, but what if you connect with a Bluetooth device connected and then once you're in the lobby and can mute, return to your regular mic?

twilit palm
#

did something change with the way mics are detected/used in a recent patch? why is everyone having mic problems (me included) 😪

oblique ice
#

Nothing has changed on our end, unless mobile devices have changed something on their end recently 🤔 but reports definitely help bring awareness to the team

#

"Everyone"... 3 people have been talking about mic trouble Kappa

twilit palm
#

including me and im the most important person ever so therefore everyone

oblique ice
#

(I dislike the "everyone thinks" point to try to validate a statement)

twilit palm
#

only joking chris

#

but no fr i am cooked and idk how to fix my mic... ive tried everything😿

#

whats just weird to me and makes me think it might be ggd is other games with mics (rivals/roblox & discord) work perfectly fine and pick up my mic. its JUST ggd which made me think something was going on with this game specifically

#

maybe im just doomed idk its fine

oblique ice
#

well different applications use different services for voice so not too strange of thought

#

If you can, I would submit a in-game report as that provides the most info for the team to investigate

twilit palm
#

sure will do when im at my pc next. thanks chris! :)

oblique ice
#

... but the problem is on your phone?

twilit palm
#

oh no

#

my pc

oblique ice
#

ah

versed steppe
#

Hello

#

I can't pick a language. They're clustered on each other for the filter.

Screenshot_20260206-072053.jpg
lusty sparrow
#

I have been trying to solve this problem for like two month now and I didn't find the solution on the known issues.

image.png
normal pawnBOT
#

@lusty sparrow

Moderation
Uh-oh!

It looks like your message was removed because it didn’t comply with the server #rules. Please take a moment to review the guidelines before posting again. Thank you for your understanding and cooperation!

lusty sparrow
#

Sorry for pinging

waxen sandal
open mural
#

Does anyone can help me? Just downloaded the game but keeps stuck in the loading screen of "Unlockables"

oblique ice
# 
Certain countries or localities may require using a VPN to ensure a stable connection.```
I would also check to make sure devices, drives and game are up to date on the latest version
open mural
#

I tried that already and didn't work, also tried reinstalling the game

#

And deleting the registers

crisp ember
waxen sandal
hot dust
#

I don’t have a second account in GGD but I got kicked from a game well I was playing with this message this is the second time getting it

IMG_0543.png
#

How do I fix this because I don’t have a second account

waxen sandal
#

This can happen if you try to join a different lobby before you have left the previous lobby.
When you unintentionally disconnect there is a short window in which you can reconnect, before you are counted as having left the game

native rapids
#

How can I solve this error

oblique ice
native rapids
wintry vault
#

It's good, but it keeps sending me back to the home screen.

next stirrup
#

/help

oblique ice
hearty shadow
#

Players are using a wall-clipping bug in hangout mode. I reported this a long time ago, but it still hasn’t been fixed. We can’t even have private conversations in rooms because they can pass through walls, and it’s very disturbing.

Ekran_goruntusu_2026-02-17_040117.png
normal pawnBOT
#

@hearty shadow

Info
Experience a Bug or Unintended Feature?

Please let us know by providing as much detail as possible including:

  • Description of what happened
  • Steps that may have led to the unintended behavior

Ways to let us know!

Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase Running
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.

hollow shore
#

Is it intentional that the Engineer can vent in and out immediately, while other venting roles can’t? If that’s intended, do you think it might slightly weaken the social deduction aspect? Since being able to vent in and out instantly can kind of confirm you’re a Goose on the spot.

waxen sandal
#

Definitely not intended. That would be a bug. If you experience it again, an in-game bug report will help identify the cause

quasi geode
#

하하

muted flicker
#

Day 294827 of asking if we can merge our gamecenter account to a regular smegular email so we aren’t stuck to playing with iOS products

oblique ice
#

Unfortunately for security purposes, we do not merge gamecentre accounts

muted flicker
#

There are a lot of goose players that signed up with a gamecenter account that cant use anything but a game center account if they want to play with that account. For all the work that’s always being done on this game, it wouldn’t hurt to maybe fix that or make it an option to merge two accounts of our own. Nothing sucks more than wanting to plan on a computer, but I can’t with this account so I have to make a whole new account.

oblique ice
#

an overwhelming amount

#

player safety and security is very important to us

muted flicker
#

I 100% understand that. I’m just expressing my grievances.

oblique ice
#

You've been asking since December 15, 1218 which is impressive (294827 days)

#

thats 807 years Wow
kidding aside, your concerns have been read and considered by our teams and its something we can continue to think about. Unfortunately the risk and fraudulent activity is overwhelming

muted flicker
#

Listen..

#

It aint much but its honest work

#

The day I can play on a computer with my main account will be the day the sky will be pink.

wheat garden
muted flicker
wheat garden
muted flicker
#

That’s what I’ve been wanting them to do. I don’t want to be stuck playing goose on my iphone or ipad with my 400+ level account forever simply because I signed up with it via gamecenter. With no option to merge it with my gaggle or steam account.

twilit palm
#

nobody cares but my mic issues were resolved

#

idk what went wrong

#

but theyre solved now

vocal adder
#

since i tried to reach my second account to check if its ban is removed i cant no longer access to the game

image.png
#

reinstalling didnt fix it to make log out from game

#

can you add option to log out from that account too please?

#

i cant no longer play game since this happen because i cant log into my main account only options seems like quit lol

oblique ice
#

What you just described is ban evasion which goes against TOS

vocal adder
#

only option on this screen is quit

oblique ice
#

correct

vocal adder
#

im not trying to log into a banned account

oblique ice
#

what you just described is called ban evasion which goes against TOS

vocal adder
#

oh

#

im using steam version so if i install the direct download from the game website

#

will it work?

oblique ice
#

for account related inquiries, you'll have to reach out to the support team

oblique ice
vocal adder
oblique ice
#

if you believe the ban should be appealed, you should contact the support team

vocal adder
#

i can still access to my main account through my second device but logging into a banned account makes my game completely useless on my device?

#

im not banned

#

my account is not banned

#

i can use on my android device etc. but once i tried to access my one of second accounts, i cant log into my main account too on my computer

#

only option on game is to quit rn cause it can only use my old banned account

oblique ice
vocal adder
#

man my account is not banned and i can still play from my mobile etc. just thing is i cant access through pc cause theres another account that i logged in that has got banned before

oblique ice
#

For account related inquiries, you'll have to reach out to the support team at support@gaggle.fun

vocal adder
#

so i cant log into my account thats not banned

oblique ice
#

what you are describing and asking is referred to as Ban evasion which goes against Terms of Service

#

which could lead to your alternate accounts being suspended

#

@vocal adder please take a moment to read and review the information I have provided you

#

Your original account received a suspension for fraud (processing a refund that lead to a negative balance), to circumvent the ban you created an alternate account also referred to as ban evasion, which goes against the terms and services you agreed to. If you would like to appeal the suspension you will have to reach out to the support team to review your account status.

#

and you are now asking us to help you evade your ban further and violate our own terms and services

remote turtle
#

I bought the 'starter pack' through Google Pay, the money was deducted from my account, but I didn't receive the reward.

#

What should i do?

oblique ice
remote turtle
#

It didn't work, I'll wait a few workdays, maybe it'll be fine then. Thank you.

oblique ice
drowsy thunder
#

Help? I'm using a macbook.

image.png
pallid plinth
proven ice
drowsy thunder
hardy slate
#

What word!?

waxen sandal
quick kraken
#

how to fix this?

image.png
oblique ice
quick kraken
#

so it's my internet?

oblique ice
quick kraken
#

my wifi is 100 mbps and it

#

its still not working

oblique ice
#

Have you tried the quick troubleshooting steps above?

quick kraken
#

yes i alr tried retrting my wifi

oblique ice
#

Which country are you connecting from?

quick kraken
#

yes

#

im using vpn also

normal pawnBOT
#

@finite musk

Moderation
Uh-oh!

It looks like your message was removed because it didn’t comply with the server #rules. Please take a moment to review the guidelines before posting again. Thank you for your understanding and cooperation!

oblique ice
#

Please dont ping the team

oblique ice
#

@proper violet

Certain countries or localities may require using a VPN to ensure a stable connection.```
pure sundial
#

how do i make a account

screenshot-2026-03-13_10-46-25.png
pulsar forge
#

Hello can someone help me please i tried reinstalling easy anticheat 2 times i uninstalled it 10x times and verified it also 10x times could someone please help me? i tried to text them on email and 1st time they answered and 2nd time nothing

image.png image.png
pulsar forge
pure sundial
#

i will do

pulsar forge
#

can u tell me if u fixed it and how?

#

im trying to fix it rn nothing is working

pure sundial
#

i am trying to figure out how to do it

oblique ice
#

Correct these are Easy Anti-Cheat related error codes

pulsar forge
oblique ice
#

Some quick troubleshooting for EAC (Google Search):

  • Restart your PC: Often fixes temporary file locking issues.
  • Delete EAC Folder: Delete the EasyAntiCheat folder, then run the "Verify integrity" tool in Steam to redownload it.
  • Run as Admin: Launch the game and the launcher as an administrator.
pulsar forge
#

Or only the ggdlauncher as admin like not on steam but only this

oblique ice
#

After you verify the integrity/reinstall easy anti-cheat should be able to launch through steam

#

Wait are you launching the application through the File? Not through steam?

#

Make sure you are running the EasyAntiCheat exe in that folder not the one with the GGD icon

#

Easy Anti Cheat needs to run before the application opens

pulsar forge
#

so first should i run it as admin in the easyanticheat folder and double click it and after that in the steam?

oblique ice
#

If you launch the EAC exe in the folder, it will launch GGD

#

after eac does its security checks

pulsar forge
#

wait so first i should run this as admin?

image.png
oblique ice
#

I dont know what folder you are in or what you are trying to do

pulsar forge
#

in this folder

image.png
#

if i should first run the easy and then start goose

oblique ice
#

go up a folder
you should see these two exe. Launch the GGDLauncher.exe as admin

image.png
#

if you run Goose Goose Duck.exe EAC will not lannch and you will flag a security violation

pulsar forge
#

ye i launched the ggdlauncher.exe like 30x times and still security violation

oblique ice
#

even when you launch as admin?

pulsar forge
#

yep

oblique ice
#

Then either EAC needs to be completely removed and reinstalled on your machine

#

or there is something blocking EAC from running

#

such as a Firewall/Anti-virus

pulsar forge
#

like 2x times

pulsar forge
oblique ice
#

restart your PC after doing that

pulsar forge
#

already did that

oblique ice
#

Maybe the support team will be able to further assist

#

I have walked you through the quick troubleshooting

pulsar forge
oblique ice
pulsar forge
oblique ice
#

You will need to have Easy Anti-Cheat set up

pulsar forge
#

but when i uninstall it and install it its again eos_setup

pulsar forge
oblique ice
#

@pulsar forge please stop spamming the server. If anyone has ideas how to assist you I am sure they will

pulsar forge
#

im sorry

oblique ice
#

You may have to reach out to Epic if Easy Anti-Cheat is causing issues for you at this point

#

We have provided you with many troubleshooting techniques

pulsar forge
#

oh okayy tysm

oblique ice
#

If you have correctly followed the advice you may need to contact them directly

pulsar forge
#

oh okay

low comet
#

mic is currently not working on game at all I've tried disconnecting my current one and using my laptop mic (built in) and it still hasn't worked what should I do?

#

put built in bc some people don't pay attention and have asked what do you mean by laptop mic

oblique ice
low comet
#

I've tried those

oblique ice
#

What is indicating your mic doesn't work?

low comet
#

name ain't lighting up yellow

oblique ice
#

for example in the lobby is there a yellow triangle next to mic?>

low comet
#

I've tested in discord works fine

oblique ice
#

Is your mic set to a communication device on windows? Is it appearing in the input list in ggd settings?

#

More details the better because "mic no work" is very vague and could be a lot of things

low comet
#

is it appearing on imput list but haven't checked comminication part let me check rq

#

is it alright if I send screenshot?

#

tell me if its wrong or not

oblique ice
#

screenshots help as long as not revealing anything personal

low comet
#

ain't really doing that

image.png
#

testetd it and worked fine

#

thats why it says play

#

does this help or no

broken hamlet
low comet
broken hamlet
low comet
#

oh ok

oblique ice
#

ok was wondering if they were going to jump in with a solution dah well

#

sorry was looking to see what a insignia mic was

low comet
#

ok

broken hamlet
#

do you have it as push to talk and not pressing the key?

oblique ice
#

If you go to settings -> privacy & security -> microphone is microphone access enabled and is goose goose duck enabled?

low comet
#

I have it as voice so its auto unmuted

#

uh

#

let me check

oblique ice
#

goose goose duck might need to be opend to appear in the list of apps

#

looks like this followed by a list of apps

image.png
#

how we lookin?

low comet
#

what does that mean

#

it ain't working

#

I did the test on ggd and mic didn't light up

oblique ice
#

means thats the last time goose goose duck tried to access your mic

low comet
#

it ain't give me a thing saying its requesting access

oblique ice
#

lets try something more basic, in goose goose duck settings what are your amplifier and sensitivity at?

#

also try with echo cancelation enabled and disabled

low comet
#

amplifier is currently 0 echo disabled and sneitivity 20

broken hamlet
#

did you at least try in the "test mic" button above the amplifier and sensitivity that only appears when you in a public lobby for some reason?

low comet
#

yes

#

bar didn't move

low comet
#

thats where I test mic

broken hamlet
normal pawnBOT
#

@broken hamlet

Support
You play Goose Goose Duck on Linux/Steam Deck...

Goose Goose Duck is supported on Windows, MacOS, Android, and iOS platforms. Linux has never been an officially supported platform and if GGD was playable on linux in the past, it was a happy accident. The team is constantly working on improving the game. Linux may or may not be supported sometime in the future!

broken hamlet
#

try changing amplifier up a bit, it might not be loud enough to hear you

low comet
#

I was tapping on mic

#

it would've lit up

#

I even have this

#

it should be working

#

but ain't

broken hamlet
#

yea honestly idk, it says its being used according to that img

oblique ice
#

and confirming no caution in the lobby

image.png
low comet
#

I am starting to get annoyed tbh

#

should i try using a bug fix on steam end>

oblique ice
#

Audio issues are never fun, but with different hardware and software configurations can be tedious to troubleshoot

low comet
#

with the properties thing when rightclicking

#

should i try this

oblique ice
#

if you have something you can try on steam, why not?

low comet
#

k let me take a look at options

#

no options

#

bruh

#

any other solutions you can think of?

oblique ice
#

does insignia have any software associated with it?

#

for example I have corsair headset and it has additional settings

#

or a software such as elgato wavelink

#

/audio mixer

low comet
oblique ice
#

because at this point something third party may be a factor preventing you from talking in GGD. Unless you try the ol' turn the computer off and on again

#

those are windows settings

low comet
#

it might've been medal I downloaded it to record clips but removed it now since it wasn't working

#

didnt show me it was clipping stuff

#

still ain't working

#

I'ma just search for other solutions thanks for help though

oblique ice
#

Keep me posted thor_cool
If I think of anything else will let you know

low comet
#

just @ me I'm fine with that

#

figured it out

#

my security thing that allows things to access my mic/webcam

#

had its settings setup to not popup during games

#

even though I had it set to do the opposite of that

oblique ice
#

ahhhhh that makes sense
thanks safety things for keeping things too safe thor_stare
glad you got it sorted out Happy

low comet
#

atleast its figured out

frank flare
#

I have some issue with some teenagers who are exposing the other highschooler's address and personal information. I want to report with screenshot resources. How can i report this issue

oblique ice
frank ermine
#

Pls help me im go to reg my acc and all ok , but verification mail not go to my gmail

oblique ice
#

@bronze terrace please don't tag the team repeatedly #rules
This is an question anyone would be happy to answer in #💬︱general
If there is not a gift option either in game or in the goose shop, that means these are not giftable items

oblique ice
oblique ice
#

@vagrant bluff

Certain countries or localities may require using a VPN to ensure a stable connection.```
vagrant bluff
#

whatever

oblique ice
#

Are you trying to connect from Russia?

vagrant bluff
#

yes

oblique ice
#

Unfortunately Russia is known for limiting connections to external regions, so you may need to try a solution such as a VPN

vagrant bluff
oblique ice
#

You can give it a try

#

we unfortunately cant influence regional restrictions

#

we make GGD as accessible as we can

velvet summit
#

Is this normal…

IMG_2972.png
#

My screen is stuck in pitch black now

oblique ice
velvet summit
#

but everyone dissapeared mid talk, one of them said “what the hell is happening?”

#

I’m pretty sure it’s not my network

drifting brook
#

Something like that also happened to me but with survivalist and clown me and my friends had to leave the game and rejoin

velvet summit
#

Oh

oblique ice
# velvet summit I’m pretty sure it’s not my network 
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.```
#

If you can provide documentation, you can always submit it to support@gaggle.fun

#

but very unlikely

#

likely a network connection

sullen kernel
#

I have the problem that as soon as I join a lobby super blatant lags have play on Mobile

#

Actually still image

oblique ice
#

Also check to make sure your device meets minimum specs. You can also try closing other applications to clear resources

sullen kernel
oblique ice
#

May be your device not meeting minimum specs, or the network connection

sullen kernel
#

May you want see a clip?

oblique ice
#

If you are running multiple apps at once, you may not have enough resources to meet minimum specs (e.g. RAM)

sullen kernel
#

It sometimes works even if other apps are open

sullen kernel
oblique ice
#

Does not rule out the troubleshooting

#

if you barely meet min specs the slightest difference can change causing it not to work

sullen kernel
#

Can’t I just sent it here?

oblique ice
#

No thank you

#

I would recommend those troubleshooting steps regardless how you feel about your network connection and device specs

#

Sometimes the internet connection can be great, other times it may not. It is a varying factor regardless

sullen kernel
#

Rn it works fine

oblique ice
#

Perfect then you are good to go thor_cool

#

Glad the troubleshooting helped

sullen kernel
oblique ice
#

How does your device connect to other devices and game servers?

#

Many factors come into play when connecting to game services. Different games may use different services, Different games require various levels of device specs, Internet service providers can throttle or limit connections to various services, and the list continues

#

so it never hurts to try troubleshooting all aspects between your device and the game servers

#

Many troubleshooting can be resolved with the ol' turn it off and on again Engineer

sullen kernel
#

Some time

dim raptor
#

Hello! My friend is attempting to load into our lobby, everytime he starts loading into the lobby it starts to load but will infinitely load and later just say he had a connection error. We have tried practically every fix we can find on the internet or through ChatGPT. Can anyone give us a solution for this?

waxen sandal
#

Just getting the obvious things out of the way first, your friend has confirmed their device meets minimum spec and has a stable internet with a minimum connection speed of 10mbps up/down?

dim raptor
#

He does indeed

oblique ice
# 
Certain countries or localities may require using a VPN to ensure a stable connection.```
dim raptor
hard plume
#

Anyone notice while using a controller (during draft) that when you slide right (on D-pad), it indicates for the wrong option? And when you slide left (on D-pad), it opens up a menu?

normal pawnBOT
#

@hard plume

Info
Experience a Bug or Unintended Feature?

Please let us know by providing as much detail as possible including:

  • Description of what happened
  • Steps that may have led to the unintended behavior

Ways to let us know!

Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase Running
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.

quartz whale
#

The issue of friends appearing offline when online is happening very frequently. We hope the developers will fix this bug soon.

rustic phoenix
#

why ? i didn't do anything wrong

rn_image_picker_lib_temp_77b9554e-9186-40fe-adb0-0ac5dc3d7af2.jpg
#

can someone explain

oblique ice
#

You will need to run Easy Anti-Cheat successfully

ripe hare
#

I essentially had the game crash on me without dc'ing, my screen was completely frozen, I couldnt move, talk, open settings, nothing. And I couldnt leave to reset it either. I was stuck like that for a meeting and most of the next round. Is there anything that could have caused it? Its mobile, and I was vulture in basement map, I froze from second meeting to most of the third round.

oblique ice
#

I would check that you dont have too many other apps running make sure its getting enough resources to meet min spec.

fair ravine
#

Hello owners I would like to say that there is a bug in the rollercoaster in the carnival so someone was the survivalist and they were in the rollercoaster and I can't kill them

oblique ice
fair ravine
oblique ice
#

They found a way to survive

native gorge
#

Hello, my boyfriend and I are experiencing an issue the block list limit isn’t enough for us, as there are quite a lot of inappropriate users in the Russian-speaking community. We would really appreciate it if you could increase the number of block slots or make the block list unlimited.

normal pawnBOT
#

@summer bramble

Info
"Someone in-game is being toxic/abusive/swearing/racist"

Unfortunately sometimes you may experience a bad egg. Goose Goose Duck is equipped with tools and features to control the lobby and report bad eggs.
We encourage you to utilize the in-game report tool to report players for misconduct and inappropriate behavior. If a player is causing distress, please feel free to report them using the available tools as well as adjusting player volumes and remove players from the hosted lobby. We understand that not everyone will always get along, and these tools are here to help ensure a positive experience for everyone.

frigid ocean
#

Guys i just downloaded the game and i keep coping with security violation though i didnt do anything

oblique ice
#

You will need to successfully run Easy Anti Cheat

rigid goblet
#

hi can someone help me when i want to play the game and the loading screen is loading for like 3 hours

oblique ice
simple gyro
#

Hello! How can I apply to goose goose duck's or gaggle.fun's creator program?

oblique ice
simple gyro
wheat garden
#

Help! My game keeps crashing, I can open the game but the moment I try to join a lobby it crashes amd closes the game. Im on mobile

#

I made room on my phone to try to help it out some, cleared the cache, deleted unused apps, the whole shabang, even deleted and reinstalled ggd itself yet it crashes everytime

oblique ice
#

I would check to ensure that your mobile device meets minimum specs. Perhaps troubleshoot your network:

Certain countries or localities may require using a VPN to ensure a stable connection.```
halcyon vine
#

Hi - so it seems my daughter purchased robux by accident and tried to cancel it before i found out and clicked the wrong cancel on my phone.
Its blocked my account which i have spent well over £100 on! How do i get my account back or refund everything spent on the account in the last 12 months?

oblique ice
# halcyon vine

"If you believe this is a mistake, you may reach out to our support team at support@gaggle.fun"

#

This is usually the result of making a purchase, spending the purchase, then forcing a refund that results in a negative balance

#

in which case the support team will need to assist you as we dont have access to your account in the discord server

halcyon vine
oblique ice
#

Usually takes 1-2 business days (you should have received an automated response)

halcyon vine
#

Not yet i havent but i’ll keep checking. Thanks

oblique ice
#

be sure to check spam just in case thor_cool

sharp willow
#

My best friend wanted to play this game, but when she tries to log in, she gets an error message. Another friend then logged out of his account and tried to log back in, but now he's getting the same error. Both of them are playing on PC. Does anyone know how to fix this?

oblique ice
atomic mantle
#

so i downloaded this and it's unplayable, connection times out

#

i've done the registry thing and the ipv6 to 4 thing

oblique ice
atomic mantle
#

Unfortunately I can't reboot my internet so I'm not gonna worry about it. I can play mobile without wifi at least. Thank you

atomic mantle
#

My download and upload are way way over the 10mps so I think my internet is too fast for the servers

oblique ice
#

It can also be a routing issue depending where you are connecting from

#

I would try the troubleshooting steps above for quick troubleshooting

atomic mantle
#

I'll try again when I get home

atomic mantle
#

the troubleshooting did not work. Thank you for trying to help.

tulip kestrel
#

I am running into an issue that I am unable to find lobbies/join lobbies, and this game has worked for me before. :\

oblique ice
tulip kestrel
oblique ice
#

Next would be checking your network and firewall setting to ensure its not blocking services

#

if the ol modem off and on again didnt help

tulip kestrel
#

I've done that, even disabled.
And opened ports.

waxen sandal
#

Opening ports is probably the last recommendation I would suggest.
It works sometimes, but it also exposes you to security risks.
Only open ports if you know what that does and why, not just because an intenet guide said to

tulip kestrel
#

I know. My job is in this sort of stuff.

Which is why I'm very confused as to why my game is not working.

wheat garden
ruby sky
#

yo gng can someone help me

image.png
oblique ice
ruby sky
#

ty bro i just restart my pc and da game work

oblique ice
#

thor_cool
The ol' off and on again

pulsar trail
#

so i update my game

#

and now its just stuck on black screen

#

when i press smth

#

game is not responding anymore

oblique ice
#

Need more description. When you launch do you see Easy Anti-Cheat? Does it go straight to black?
You may need to troubleshoot your network:

Certain countries or localities may require using a VPN to ensure a stable connection.```
pulsar trail
#

i see this thing

#

after it loads in everything crash

oblique ice
#

do you have a crash error?

pulsar trail
#

before update everything was fine

pulsar trail
#

il try updating my drivers

#

i hope its gonna hep

#

help

#

yeah nothing helps

#

drivers update

pulsar trail
#

re installing was enough

#

fixed

ancient steppe
#

i havent been able to download the new update from my mac all day. The Gaggle site just tells me the download links can't be loaded. I've switched between 3 wifis and still nothing 🙁

deep crescent
#

Do "achievement lobbies" break TOS? I never thought they did, but I also never checked.

oblique ice
vocal adder
#

Does connecting to game with vpn like "i am in turkey but connecting from usa through vpn" break TOS and makes account get ban? i usually connect to the game from my office wifi so it needs to connect through vpn to use game so i wonder if this breaks TOS.

supple sundial
#

Don't know if this is the right place, but as cuckoo, why can't I see the eggs I lay?

#

It seems to be an issue with mobile specifically; we don't get a number of how many legs to lay

normal pawnBOT
#

@supple sundial

Info
Experience a Bug or Unintended Feature?

Please let us know by providing as much detail as possible including:

  • Description of what happened
  • Steps that may have led to the unintended behavior

Ways to let us know!

Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase Running
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.

oblique ice
spice cove
#

i need help in knowing where to go to get assistance for my game recording of ggd...all of sudden, i cant record the audio of the game, i can my voice, but not the game sounds, from my friends either...Nothing, silent..it started when i switched headphones, to a jabra pro 930 duo, its not pluged into the microphone ports, but usb. can anyone tell me where to go to get help?

oblique ice
#

For example I use elgato wavelink and have separated audio outputs (system, game, browser, aux, music, chat) and have all my various applications routing to corresponding channels

spice cove
#

the AI & i have gotten to where we think the audio is being saved elsewhere for privacy sake....ive gone to all the settings, the Jabra, win10 sound, Steam, i cant get it to work all the settings are where the AI says for them to be to pick up the audio...not just my voice...which makes for boring playback...lol

vocal adder
#

my alter account mean doesnt use for cheating so think like using second account for my fluent lobby

#

main account for english ones

oblique ice
#

So if I check both your account standings they are both in good standing?

vocal adder
#

yes they both are good standing right now

#

btw where did the limited time cosmetics etc gone i havent been while in this game lol

oblique ice
vocal adder
#

wait im sorry i see they are connected with normal ones thanks for reference mr chris

image.png
#

so now i see my alter account's ban reason i guess how to fix negative balance on it?

image.png
#

does buying gold from goose shop turn it back to normal?

oblique ice
#

You will need to contact the support team

vocal adder
#

okay! thanks for your help and time!

oblique ice
vocal adder
#

but in the time when i said i mistakely logged into my alter account that got ban for negative balance and i couldnt log out and log back to my main account

#

at that date

#

so i had to change the device to log in to my main account

oblique ice
#

You'll have to resolve your negative balance

vocal adder
#

yeaa

#

ill buy gold for my alter in time when i got my sallary lol

wide patrol
#

does anyone know why i cant create an account even though i put everything in correctly?

image.png
oblique ice
wide patrol
#

i alr fixed it by signing in through google but ty for answering

oblique ice
#

Im not too familiar with macs maybe that'll help

wide patrol
#

im playing a round of goose goose duck with my friends but i cant seem to find a settings to turn chat on and to turn on player names

oblique ice
wide patrol
#

oh so i have to recreate it?

oblique ice
#

yes

wide patrol
#

alr ill do thx

untold fossil
#

Excuse me, I'm an old player.

I have a problem with my work email and a mixed game email, I want to separate. I already contacted support 3-4 times 4-5 months ago, but no one contacted me. What can I do to change my personal email this time? Please help me. I really have a problem. 🙏🏻😢😭

waxen sandal
polar cove
#

Hi, I’d like to report an Easy Anti-Cheat issue on PC.

Problem:

  • I do NOT use cheats or third-party cheat tools.
  • If I launch Steam normally, Easy Anti-Cheat loads very slowly and then skips into the game at around 10% instead of fully completing.
  • If I run Steam as Administrator, Easy Anti-Cheat loads to 100% and the game opens, but I still get a Security Violation error in-game.

Things I already tried:

  • Verified no cheats are installed/running
  • Ran Steam as Administrator
  • Restarted PC
  • Tried repairing EAC, but had issues opening the setup

Can someone help me figure out what might be causing this or what logs/info I should provide?

Thanks.

Screenshot_2026-04-29_162517.png
oblique ice
polar cove
# oblique ice The "i" is going to have more details regarding your error Here are some tips fo...

Thanks for the response.

I do not have cheats, autoclickers, or cheat-related software installed.

Also, the issue is inconsistent:

  • Sometimes the game works when using a VPN
  • Sometimes it does not
  • Without admin mode, EAC loads slowly and skips around 10%
  • With Steam as Administrator, EAC loads to 100%, but I may still get Security Violation

Because VPN sometimes changes the result, I think this may be related to connection, EAC/EOS service startup, or region/network routing rather than cheat software.

Is there any way to check logs or troubleshoot EAC/EOS connectivity for Goose Goose Duck?

oblique ice
polar cove
oblique ice
#

If you're saying its inconsistent due when you adjust various settings and #known-issues common troubleshooting doesnt help, you may need to look at easy anti-cheat and ask their support team to assist you. For GGD you will need to pass the integrity check

polar cove
tight yew
#

Hi, I unlocked this achievement first 1-2 days of introducing cuckoo role. What’s the reward, I didn’t seem to get it ?

IMG_8057.png
hollow shore
oblique ice
#

1-2 business days usually

#

Tickets are replied to in the order they are received. Being Monday, they'll be taking care of the tickets that accumulated over the weekend first

oblique ice
#

Please don't ping the team @sweet whale the support team will take a look when they get your ticket

burnt river
#

Hey there! Is it known which ports need to be open for multiplayer? I'm unable to join a game or even load into the tutorial on my home internet but on my hotspot I can

Google had reccomended these ports but no luck so far

image.png
oblique ice
#

Some quick internet troubleshooting:

Certain countries or localities may require using a VPN to ensure a stable connection.```
You can also find other troubleshooting in [#known-issues message](/guild/816356438032908328/channel/1153771135998111904/)
burnt river
#

Yes I can confirm both connections are well over 10Mbps, I've tried both device and modem restarts as well as. There is no anti-virus or VPN running, the issue also persists with the Firewall disabled.

I had ran through #known-issues to no avail. I can test a free VPN tonight in addition to any other reccomendations RareOtter appreciate the help!

winter latch
#

hey so i am stuck intializing forever, everything is updated and ive done all the common fixes that have been suggested online

oblique ice
burnt river
#

Hey! So just an update the VPN did end up fixing the issue, while it does work I'm curious what service may not be connecting on regular AT&T internet. Tried to be as thorough as I could opening ports and reducing Firewall inspections/security. Manual DNS targets and port ranges gave the same result. I'm curious if a DMZ would've let the traffic through but I'm unable to test on this Router

Can't say I've ran into this elsewhere but appreciate the info and hopefully someone may shed some light on the issue! :p It is a whole game so can't be easy!

lilac fern
#

I'm using a translation app to communicate with you, so it might sound a bit strange. I've tried uninstalling and reinstalling the app, and I've also restarted my phone's internet, but it's still stuck on this screen. My internet speed is 20 Mbps+.

Screenshot_2026-05-11_200528.png
polar cove
#

i use mobile hotspot

polar cove
#

Also this, I can't close it and I've to restart the game to close it

Screenshot_2026-05-06-02-32-13-93_0354e5e48afa844080b5c0ecef114801.jpg
fading dagger
#

help pls

image.png
oblique ice
#

Some quick internet troubleshooting:

Certain countries or localities may require using a VPN to ensure a stable connection.```
You can also find other troubleshooting in [#known-issues message](/guild/816356438032908328/channel/1153771135998111904/)
fair ravine
#

So I have never gotten this error before in my life so ye here

Screenshot_2026-05-15-22-43-24-367_com.Gaggle.fun.GooseGooseDuck.jpg
oblique ice
fair ravine
mighty hinge
#

where can i report people ?

#

like in the discord ?

oblique ice
# mighty hinge like in the discord ?

Block and Report directly to discord if you are receiving messages outside of the server. For within the server you can ping the community moderators

normal pawnBOT
#

@white grotto

Info
Experience a Bug or Unintended Feature?

Please let us know by providing as much detail as possible including:

  • Description of what happened
  • Steps that may have led to the unintended behavior

Ways to let us know!

Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase Running
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.

amber lynx
#

I recently logged back into my account, same email and everything and it has ALL of my purchased items. But for some reason the user is set to my ACTUAL NAME and not the username I left it as, RavenArtist. I tried changing my friend id, just wasted money for nothing because it did not fix it. I'm stuck with my real name as my username, I could really use some help.

oblique ice
amber lynx
#

Yes I am trying but it wont let me

oblique ice
#

Whereas your friendID is the ID used to add friends to friendslist

hollow light
#

hey，I am stuck here

IMG_7312.jpg
oblique ice
formal bear
#

it wont let me join games, when i try it says "the room is running on a different version of the game" but ive updated my game but it still wont let me

oblique ice
#

everyone will need to be on the same version to play together

formal bear
#

even when i hosted, my friends who also updated werent able to join

#

specifically my friend who plays on his phone

oblique ice
#

And not 4.08.01

#

V4.08 cannot play with v4.09

formal bear
#

Ahhh thank youuuu

oblique ice
#

yea there is always that small transition window with version updates but everyone eventually gets there thor_cool

gaunt nexus
#

Hi guys does anybody have this problem? I cant play with friends on mobile when im on PC. we are on the same version. I even tried to install game to my phone restart both devices but still same problem thanks.

image.png
oblique ice
#

you will need to join a lobby that is updated to v4.09

gaunt nexus
#

is there some way to fix it ?