Help me. How to link icloud account, computer version can't log in
#community-solutions
quartz whale
keen dagger
I keep trying to join friends who are in lobby.
Their lobbies stay empty, ready for me, but I can't join.
The game says "This lobby is in progress or locked", though none of these are true.
This is a problem.
normal pawnBOT
{1}
Info
stuck kelp
Peace be upon you. I had a problem together. The game I want a solution
blissful sparrow
hey ive been trying to get on the game for about 30 minutes now and it keeps telling me that it couldnt contact the host even though i literally just got off another online game not even 5 minutes prior to trying to get on ggd can someone help???
normal pawnBOT
@blissful sparrow
Support
blissful sparrow
these are my results
this is the error message i get when i try to log in to the game
proven ice
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.
clear tree
why i dont have chinese option,and the map doesnt have map SS Mothergoose
chrome whale
How to fix the problem I can't uninstall it
stuck kelp
Peace be upon you. I had a problem together. The game I want a solution
I want a solution
oblique ice
I want a solution
I would try uninstalling and reinstalling to ensure you have the latest version of Easy Anti-Cheat and GGD as the pop-up instructs
eager ermine
When I tried to open ggd I got error and one second later bsod I cant take ss bc of bsod but i can screenshare can someone help? (sry for bad english)
worthy gull
why i dont have chinese option,and the map doesnt have map SS Mothergoose
the mouse wheel is too sensitive, so its skipping them.. this will be fixed in the next version
if you click and drag, you'll see all the options
proven ice
When I tried to open ggd I got error and one second later bsod I cant take ss bc...
I would check these potential solutions
rancid rose
I'm stuck here, someone can give me a solution, i tried all I see and dosn't work
waxen sandal
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.
rancid rose
Yo ma boy i already try that and continue loading
normal pawnBOT
@rancid rose
Support
rancid rose
proven ice
Since you've already tried the suggestions above, I would recommend reaching out to the support team
stuck kelp
I would try uninstalling and reinstalling to ensure you have the latest version ...
The same problem
I want a solution, please, I am more than a year of the game
stuck kelp
The same problem
modest pilot
If you are having issues on android installing update, uninstall and install fixed it for me.
stuck kelp
If you are having issues on android installing update, uninstall and install fix...
The same problem
normal pawnBOT
{1}
Info
oblique ice
Its not an in game bug
the command was related to a since deleted post
I understand you had to uninstall and reinstall to get your update to work
modest pilot
I blame Android lol
cloud pivot
does anyone know where the sinkhole in the godzilla map is?
sleek wadi
does anyone know where the sinkhole in the godzilla map is?
it's in SOME buildings after Godzilla destroys them, so they are created not there at start
sorry reposted that I think that was clearer the 2nd time I wrote it
cloud pivot
thank you!
oblique ice
mortal cedar
<@932649967540113438> https://discordapp.com/channels/816356438032908328/1153771...
Okay i will try if not working again i will reinstall
mortal cedar
<@932649967540113438> https://discordapp.com/channels/816356438032908328/1153771...
my pc not have Audio MIDI Setup
oblique ice
@vocal adder if you see "Coming Soon" in the dust shop you will need to relaunch your application and check your network connection
gilded trench
this has happened to me again
thorn field
Duckside I assume it auto deleted, can you send me that in a dm pls?
waxen sandal
No problem.
thorn field
Thank you
manic wagon
Hello, got a problem. the issue is DisconnectByServerLogic. i tried all of the ways mentioned in the https://discordapp.com/channels/816356438032908328/1153771135998111904/1155948731477274704 but it still wont work. Any ideas?
normal pawnBOT
@manic wagon
Support
cyan lagoon
I just instaslled the game today, and have gone through the connections suggestions, and my game still refuses to launch
proven ice
I just instaslled the game today, and have gone through the connections suggesti...
What platform are you playing on?
final moat
I just instaslled the game today, and have gone through the connections suggesti...
same error has been reported to Korean users right now.
There are a lot of people
fallen stirrup
[#announcements ](#816356997564727367 message) This has now been resolved, close and create a new room
cyan lagoon
same error has been reported to Korean users right now.
i got it fixed, had to restart a few vtimes tho
proven ice
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.
manic wagon
I would first troubleshoot your network. If using wifi or ethernet cable, reboot...
thanks for the advise. I'm using Ethernet. Gonna try to reboot the router later. already tried using a VPN. Also this issue is occurring for weeks now.
odd cloak
Since the new update, the lag is so bad that it's hard to proceed with the game
Is there any way?
Even if I delete and reinstall it, the frame drop is still there
Galaxy + Android
proven ice
Since the new update, the lag is so bad that it's hard to proceed with the game
...
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.
gilded flume
dont know what ive done wrong, been playing every evening (may have missed a day regardless) and tonight i get this come up twice..? nothing has changed in the past few days with my pc with my knowledge
oblique ice
dont know what ive done wrong, been playing every evening (may have missed a day...
This usually means Easy Anti-Cheat did not complete or perform a check
or if you press the "i" you should get some more details
gilded flume
I forgot to press i and just got back to clearing my temp files so I guess I'm not sure about it. Could be where I didn't let my PC finish starting up I always get issues I just wanted to play sooner
void mango
Do I put the 2 owners picture here? idk what to say about the bug idk how it occurred
I joined the game it said it was 2 owners then it went away
normal pawnBOT
@void mango
Info
void mango
I’m still very confused 
do you want me to report it in game?
I’m reading the stuff I’m just not comprehending it
proven ice
You can report in game if it just happened, or follow the instructions in #troubleshooting-and-bug-reports
cloud pivot
does anyone know the maximum number of people the sniper can kill at once?
odd cloak
I would first troubleshoot your network. If using wifi or ethernet cable, reboot...
That's not very helpful reply 😦
I know there are quite a few users who have symptoms similar to mine.
Please patch them as soon as possible
heady kite
Anyone one in game
proven ice
That's not very helpful reply 😦
I know there are quite a few users who have sym...
If you've tried the recommended steps and are still having issues, I would suggest reaching out to the support team at support@gaggle.fun
midnight cloud
how to fix this ? thank you
manic wagon
what is the error code 32766 for?
manic wagon
https://discord.com/channels/816356438032908328/1153771135998111904/115594854187...
thx but i'm still having the same issue with connecting to the server
hot wind
I tried logging in via the email that is linked to my Steam account but it's not working, I had to create an account with Gmail which doesn't have anything from my previous account
oblique ice
I tried logging in via the email that is linked to my Steam account but it's not...
please do not @ the team or try to @ everyone or here
for account related inquiries you will need to contact the support team. To access an account you will need to sign into the same account through the same sign in method (e.g. sign in with google vs sign in with email password)
hot wind
ok sure will do that
brittle prism
Hey I been running into issues sense yesterday when I jump on the game my whole Computer starts lagging badly. It started yesterday when it started it crashed my machine for a hot second. And then sense then it continues to do this.
I noticed my Power Usage(Which Idk if its part of it) when on the game also seems to spike in my task manager. But it makes my whole computer very loud now it seems when playing too :/ But I kinda suck with tech. Not sure if its a game issue or a me issue. But any help would be awesome.
proven ice
Hey I been running into issues sense yesterday when I jump on the game my whole ...
I would try uninstall then reinstall, and if that doesn't fix the issue, try some of the solutions here - #known-issues message
proven ice
If you play mobile, those games won't count toward Steam achievements
gilded flume
dont know what ive done wrong, been playing every evening (may have missed a day...
Had it come up again and clicked i this time. It says "Could not validate the integrity of the game. Please try reinstalling and rebooting the client." And if it persists contact yall with code 2
Should deleting and reinstalling ggd fix it?
proven ice
I would start here
rain star
Having issues with not being able to move or use character's ability after meeting on Carnival Map.
proven ice
Please make sure to report any suspected issues 
normal pawnBOT
{1}
Info
honest portal
Everyone can hear me but I can't hear them, I can hear everything else in the game just not the players, it doesn't even light up like they are talking. Can anyone help? I restarted the game and my computer and it is still happening. People's volumes are turned up as well.
I reported it but was wondering if anyone has any ideas. I downloaded the new update before starting.
brazen sandal
Is there a yellow mark next to the mic icon?
honest portal
Nope everything looks normal
It seems to be happening to more people though, might be an issue with the update.
lapis python
@honest portal are you on Mac?
honest portal
Yeah
honest portal
It is yeah
It was weird because I could hear one other person who was also on a Mac but the two of us couldn't hear anyone else. They could all hear us though.
reef path
It was weird because I could hear one other person who was also on a Mac but the...
Are you guys able to play a game, and then send us a bug report in game? This will give us some log files to look at. Let me know when you submit them,
honest portal
Are you guys able to play a game, and then send us a bug report in game? This wi...
I sent a bug report!
gloomy flame
we've identified it's an OSX build issue
light orchid
How is this possible
after a week playing this still at 200
No mobile games
And yes i have won games
just not counting towards steam achievements
alpine locust
you really want that achievement huh
waxen sandal
How long were the games, typically you need to at least see the "egg crack" screen to earn progress towards achievements
keen summit
what is happening with my game bruh 💀
keen summit
what is happening with my game bruh 💀
And after this i have the Security Violation error:
"Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 2"
proven ice
keen summit
https://discord.com/channels/816356438032908328/1153771135998111904/115594865021...
thx
brittle prism
Thought this was a weird glitch tonight. (Last major issue got fixed somehow)
Did this on like the bottom part of the map when dead
normal pawnBOT
@brittle prism
Info
hearty shadow
Hey I accidentally deleted my account it was level 450 any chance or hope to get it back. I mean I asked this before too but I am sad
proven ice
Hey I accidentally deleted my account it was level 450 any chance or hope to get...
For account issues, contact the support team below. They will likely ask for the code that was sent to your email when you deleted the account.
normal pawnBOT
{1}
Support
hearty shadow
Was 1 year ago I don't have the mails
proven ice
Support team will try to assist you if you contact them.
fallow robin
Haven't played in a while. Why won't it load?
oblique ice
Haven't played in a while. Why won't it load?
Different regions have high and low times, You can always try custom games -> find games to find public lobbies or check out the LFG channels #lfg-language
Quickplay is something we are going to be revisiting real soon
shadow pilot
whenever i try to join a game
it loads for a long time and this shows up
Cause: ClientTimeout.
Try checking your Internet connection.
normal pawnBOT
@shadow pilot
Support
shadow pilot
proven ice
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device.
Certain countries or localities may require using a VPN to ensure a stable connection.
oblique ice
@silk needle you will need to launch the game through Easy Anti-Cheat to be able to proceed and play the game, you can also find troubleshooting tips in #known-issues
fallow gulch
Hello, please help me solve the problem
waxen sandal
Have you done as suggested and tried reinstalling?
fallow gulch
Have you done as suggested and tried reinstalling?
yes, several times
waxen sandal
Does this message appear every time you try to play or just sometimes?
Also are you using the steam version of the game or the version from Gaggle's website?
fallow gulch
Does this message appear every time you try to play or just sometimes?
This message appears for the second day in a row every time I log into the game
fallow gulch
Also are you using the steam version of the game or the version from Gaggle's we...
Steam
waxen sandal
Okay I don't know much about the error, maybe some others can help further, but I would recommend trying the game downloaded directly from Gaggle
fallow gulch
Okay
waxen sandal
I believe you'll need to run the game from the blue bear icon once downloaded
proven ice
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.
umbral lagoon
I would first troubleshoot your network. If using wifi or ethernet cable, reboot...
There is no problem with my connection, it redirects to the browser to log in, but it gives that error.
proven ice
There is no problem with my connection, it redirects to the browser to log in, b...
You may need to log out of any existing accounts in the browser to ensure it is not trying to authenticate the wrong account.
If still having account issues, please contact the account support team at the email below
normal pawnBOT
{1}
Support
viral hare
i have the same error
quartz whale
The bomb's sound is very small, the rest of the sounds are normal. Is there any way to fix it ?
oblique ice
The bombs sounds are based off proximity
You can hear the ticking if the holder is in your field of view
You hear a faint boom when it detonates away from you, or a little louder when you are closer
quartz whale
The bombs sounds are based off proximity
You can hear the ticking if the holder ...
But it's too small compared to the rest of the sfx even the bomb close distance. Is it the game mechanics or my device ?
brazen sandal
Are any of your in-game sound settings modified? The bomb sfx is part of one of those
quartz whale
Are any of your in-game sound settings modified? The bomb sfx is part of one of...
This is my current settings. Although the general sound is 80, sfx 60 the bomb sound is still very low
I can turn up the volume (from game and headphone settings) but that means other sounds (esp sfx) will also be very very loud
proven ice
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.
golden barn
Help me Im stuck with email verify , and also i dont have any email about this me Im stuck with email verify , and also i dont have any email about this, It's an infi loop
This only happen on PC, I have tried to play on moble and everything is fine
waxen sandal
We recommend account related issues be directed to the support team via the link found in #troubleshooting-and-bug-reports
This is because nobody here can deal with account issues, you'll have to go through them, they will be able to assist
onyx oriole
this just started happening like two days ago. game starts but this is all I get. Cannot max or min. I have reinstalled, uninstalled, rebooted.
Any ideas?
normal pawnBOT
@onyx oriole
Support
idle briar
Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 32767
any ideas?
idle briar
Could not validate the integrity of the game.
Please try reinstalling and reboot...
in case you need it
proven ice
I would start here - #known-issues message
idle briar
I would start here - https://discord.com/channels/816356438032908328/11537711359...
tysm it works now
safe lodge
help me
misty zinc
Hii, why the ggd chat room lately was so lagging?
waxen sandal
Couldn't say. I haven't heard anyone else having issues with latency, maybe it was just a temporary network issue
fiery patio
I wanted to collect the 500 silver coins from Godzilla Returns Flight Level 7, but did't got them. Menu says "claimed" but that's not true. I don't have a Premium Pass, but Level 7 is free
proven ice
I wanted to collect the 500 silver coins from Godzilla Returns Flight Level 7, b...
I would start a ticket with the support team below
normal pawnBOT
{1}
Support
fiery patio
I would start a ticket with the support team below
thank you!
dreamy sentinel
My connection drops when I play the game on my phone anyone help me
in game 4-5 minutes later always disconnect on game
oblique ice
Certain countries or localities may require using a VPN to ensure a stable connection.```
spare crest
Hey everyone, has anyone solved the microphone problem on Huawei devices?
verbal wadi
when i try to log in ( with my correct credentials. i literall reset the pw and copied it into the game) i get The password is incorrect or the user doesn't have a password.
oblique ice
when i try to log in ( with my correct credentials. i literall reset the pw and ...
For account related questions you'll have to contact our support team (contact can be found in #troubleshooting-and-bug-reports ) and they'll be able to better assist
oblique ice
Hey everyone, has anyone solved the microphone problem on Huawei devices?
I would first check that the Goose Goose Duck app has permission to access your microphone
misty zinc
Couldn't say. I haven't heard anyone else having issues with latency, maybe it w...
It was not network problem...... It's been already lagging since ggd updated for the long time until 2 month
From the phone or tablet players
The tchat room was lagging for all ... its not the network or something ... its just ... broken
Can y'all repair it
normal pawnBOT
{1}
Info
hearty shadow
Hey there , so I paid for large gold pack transcation happened but I didn't get the gold coins.
normal pawnBOT
{1}
Support
hearty shadow
My account is not linked to steam. Made online payment.
oblique ice
My account is not linked to steam. Made online payment.
If relaunching the application doesn't refresh and show your purchase, you'll need to reach out to our support team to investigate #troubleshooting-and-bug-reports
hearty shadow
Ok ty
normal pawnBOT
{1}
Support
fallow gulch
code: 32766
Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 32766
nothing helps, what to do, already the third day in a row
jovial parrot
After updating, I can't click on my collection at all, even on the first game start screen, and I can't click on my closet inside the game. This is very inconvenient. I tried turning the game off, logging out, and logging back in, but it didn't make a difference. I was having a lot of fun playing until the update.
This is a Korean server
oblique ice
After updating, I can't click on my collection at all, even on the first game st...
Interesting... I would try signing out and in again. Checking network connection. Then if that persists please send a screen recording and reach out to our support team with any additional information #troubleshooting-and-bug-reports
We have not received other reports of this.
Actually, if you need to contact the support team, could you try opening the collections in all 3 locations and if they don't work for you, send an in-game report after trying to open collections while game running
jovial parrot
Actually, if you need to contact the support team, could you try opening the col...
I'm on mobile, so I can't really show you what's not clicking, but I'm going to record it, and I'm using data, so there's no problem with the network.
oblique ice
this is indicating that something isn't downloading (should see banners in the top right) when you launch the game that is probably preventing you from seeing the collections. I would try connecting to another network or restarting the device
jovial parrot
this is indicating that something isn't downloading (should see banners in the t...
I didn't quite understand what you meant.
oblique ice
I didn't quite understand what you meant.
When you launch the application, some assets are downloaded from the servers (including cosmetics) if the network is unable to connect or is interrupted for any reason, some data may be missing.
because there is no image in the top right of this screen, indicates to me that network connection to our servers were interrupted or unable to connect
so relaunching on an alternate network may resolve your problem
for further troubleshooting you will need to reach out to our support team #troubleshooting-and-bug-reports
jovial parrot
because there is no image in the top right of this screen, indicates to me that ...
It was bad even with that picture visible. What's wrong?
oblique ice
It was bad even with that picture visible. What's wrong?
You may be having trouble connecting to the network.
Certain countries or localities may require using a VPN to ensure a stable connection.```duel dodo bug still exists 
normal pawnBOT
@vocal adder
Info
oblique ice
@vocal adder one thing to note regarding the bloc klist is that only the lobby hosts list is enforced
#816356997564727367 message
For example if I didn't like Ben and I blocked him
Shawn wanted to play with Ben and I, my block list doesn't affect Shawn and both Ben and I would be able to join his lobby
vocal adder
thanks just in case you can look at what happened in game from game id so maybe it might give more detail about the things maybe i couldnt explain sorryy https://gaggle.fun/game-log/P05619042025705585606
slender herald
im unable to block people, or report. when i do my game lags until i hit cancel and then it gives this error. I did send an email but I i was told to also post here by a friend just in case. It’s done this since a couple days after the blocking update came out
muted nacelle
i have a trouble with this error , i tried relaunch 3-4 times but its alway show this
mossy mist
i already did the report option twice and blocked them is there anything else i should do
normal pawnBOT
@mossy mist
Info
oblique ice
If the behaviour is egregious, you can send screenshots, video, and details to our support team support@gaggle.fun
If you feel that you are in danger, contact your local authorities
oblique ice
i have a trouble with this error , i tried relaunch 3-4 times but its alway show...
Having any cheats installed on your PC, or any software like it such as autoclickers, could cause EAC to not work. Please remove any cheat programs before trying again. If it still doesn't work, any cheats installed my have modified system files, and requires these files either be reverted, replaced, or a fresh installation of windows.```Ok thanks
reef iris
( English and Turkish )
Can someone help me please?
When I try to join a room or find a room, Im getting this problems
normal pawnBOT
@reef iris
Moderation
final moat
@reef iris Is the same issue still happening repeatedly?
reef iris
<@1244440355995254786> Is the same issue still happening repeatedly?
yes, I need help please.
proven ice
yes, I need help please.
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.
reef iris
I would first troubleshoot your network. If using wifi or ethernet cable, reboot...
I restarted my modem and still the same problem. My upload and download is 100mbps.
proven ice
I restarted my modem and still the same problem. My upload and download is 100mb...
You may wish to try connecting using a vpn
reef iris
@proven ice can u tell me a vpnnamepls?
proven ice
You would need to search for the best options for your location, as they can vary by country or region
surreal oyster
guys my friend keeps getting game swecurity violation 0000001\
oblique ice
guys my friend keeps getting game swecurity violation 0000001\
As I mentioned in #💬︱general
Would need more information to help troubleshoot
Screenshot of the error? Is it an EAC error or Pop up in game? In game popups usually contains a "i" button with more details
gaunt bronze
Hey my friends cant join agme after their register it gives soem erro with null
oblique ice
Hey my friends cant join agme after their register it gives soem erro with null
They will need to create a game and verify their account, they should have received an email when registering
For account related questions, you may need to contact the support team #troubleshooting-and-bug-reports
cunning depot
can you help me please
normal pawnBOT
@cunning depot
Moderation
cold kite
My game started to lag extremely today for some reason even though yesterday everything was alright.
Players are teleporting and their voices are lagging, once the app got an error and I got a black screen while playing.
proven ice
My game started to lag extremely today for some reason even though yesterday eve...
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.
gray ice
Game started and immediately nobody in the lobby could hear each other or do their task and kept saying we will be kicked for not doing task when they game just started and the took us to the home screen where we can only talk in dead chat
oblique ice
Game started and immediately nobody in the lobby could hear each other or do the...
Did starting a new lobby resolve this?
gray ice
Did starting a new lobby resolve this?
nope, we had to join another lobby for people to stop having bugs
oblique ice
nope, we had to join another lobby for people to stop having bugs
So yes starting a new lobby resolved this
In the future, best way to report and provide the best info is to submit an in-game report
normal pawnBOT
@gray ice
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase 
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
gray ice
In the future, best way to report and provide the best info is to submit an in-...
i meant that the host try to start a new game but was still bugged. it was when we went to another host it stopped
oblique ice
It is likely the original host did not have a stable network connection. So that when the new host created a **new lobby **the issue was resolved
tawny mica
Guys, I made a purchase in the game but I haven't reviewed it yet.
And now what do I do?
normal pawnBOT
@tawny mica
Support
tawny mica
I am Android and I made the purchase through Play Story
vocal adder
I am Android and I made the purchase through Play Story
if this doesnt be deleted ill say you can ask for payback through playstore and later try to buy item again but please dont forget that IF YOU GOT THE THAT ITEM IN GAME(if purchase was sucsessfull) and you ask for money payback your goose goose duck account will get banned for fraud suspend for 365 days it happened to my alter account.
oblique ice
if this doesnt be deleted ill say you can ask for payback through playstore and ...
To clarify, if you make a purchase, spend the item then process a refund. This is considered fraud and your account will be suspended (as your balance goes below 0)
If you made a purchase and have trouble, you will have to reach out to our support team #troubleshooting-and-bug-reports and provide them all the information as they will be able to pull up your information
hearty shadow
Made purchaes for flight pass didn't get anything. So this keeps happening every purchase the transaction happens but I don't get the outfit
oblique ice
If you purchase the premium flight pass, you'll need to claim the rewards as you complete the steps. The other benefit is you eliminate the expiration of the flight
You'll need to contact the support team regarding account related inquiries
oblique ice
@vocal adder if you account goes negative you can resolve by contacting the support team
You will need to get your account in good standing
reef quest
I was banned from the game because of a wrong decision, help me to fix this
oblique ice
I was banned from the game because of a wrong decision, help me to fix this
For account related questions you'll have to reach out to the support team, their contact info can be found in #troubleshooting-and-bug-reports
worldly grotto
hi my friends mic isnt working on game but is working on discord or something
his voice is coming but so low like %1
oblique ice
They may need to increase the amplitude in their game settings
or they have the wrong mic selected
worldly grotto
They may need to increase the amplitude in their game settings
ty mate i fixed but still coming less
oblique ice
Depends on the microphone they use and their device settings
e.g. if they're louder in discord, they may have their input volume set higher within the discord settings
worldly grotto
i see, i see
ty for everything
i saw it on steam but i didnt think you would respond.
worn elm
Subject: Issue with Voice and Game Sound Balance in Goose Goose Duck (Android)
Hello Goose Goose Duck Team,
When playing the game on my phone, my voice gets quieter, cuts off, or strange wind-like sounds occur when it’s my turn. When I increase the volume, two sections appear: one for adjusting the game’s volume and one for adjusting the microphone’s volume. Normally, adjusting the microphone should only affect the players' voices, but it's not working correctly in this game. I’m using Android, and my device is up to date. When the microphone is off, the game’s sound works fine.
Can you please help?
Thank you.
oblique ice
Under game settings you can adjust input amplitude and sensitivity
worn elm
The issue is not related to sensitivity or amplifier. I’m playing on a phone and not using an external microphone. The bars that appear when adjusting the volume in-game are not working properly
oblique ice
In that case you may need to investigate your device settings and app permissions
No thank you, if you'd like to send video you can reach out to the support team and provide them with more details (device info, operating system, etc.) Or wait and see if someone from the community has experienced and found a solution to your request
worn elm
No thank you, if you'd like to send video you can reach out to the support team ...
Should I contact the support team via Gmail? info@gaggle.fun
oblique ice
worn elm
<#904807551730864128>
Thank you for taking the time to help me
normal pawnBOT
@vocal adder
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
gaunt vapor
Good afternoon! I registered my account in the game using the Apple game center. I can't transfer my account to steam. Help, please
finite lark
kinda need help here
the game you tried to join is in progress or locked
i keep on trying to join a friend lobby by code and that happen
oblique ice
The game lobby is in progress or locked
they may need to try creating a new lobby if neither is the case
oblique ice
the room limit may be lower
or the room lock setting may be enabled to prevent people from joining
finite lark
ok ok
waxen sandal
Another thing to remember is that if the game mode is draft, you will have to wait for the drafting period to end before joining
proven ice
need help
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.
umbral swan
Nah bro i unisntalled all vcredistuble and reinstall and fixed
static spear
make vc chats like among us
oblique ice
make vc chats like among us
Goose Goose Duck has built in voice chat 
toxic escarp
help pls
fiery mountain
tu ferme et tu reouvre le jeu
versed laurel
Nah bro i unisntalled all vcredistuble and reinstall and fixed
I think I might have the same problem, where do I locate these files?
proven ice
help pls
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.
normal pawnBOT
@supple rune
Support
supple rune
how to solve this problem
supple rune
<@1004059983832436818>
yes im here
proven ice
Contact the support team for account assistance
supple rune
contact who?
proven ice
support@gaggle.fun
unique pier
I have deleted my account accidently, is it able to restore?
oblique ice
I have deleted my account accidently, is it able to restore?
For account related questions, you will need to contact the support team.
Though if you deleted your account through the multiple steps required to do so, it is unlikely to be recovered
fallow slate
I was in a game, then left now Everytime I refresh the servers disappear, and I can’t load into a server. Restarted the game a bunch, reinstalled and even logged out of steam. Nada( I see servers when I launch game first time and I see community highlights etc in play) First time it’s happened and can’t seem to do anything else but come here and ask for help 🙂
hearty shadow
I have deleted my account accidently, is it able to restore?
I did that too , sadly u can't get it
oblique ice
In order to delete your account, you're required to acknowledge your information will be lost and not able to be retrieved or transferred. There are multiple steps required to ensure you are unable to "accidentally" delete your account
oblique ice
or submitting an account deletion request through mobile
fallow slate
I was in a game, then left now Everytime I refresh the servers disappear, and I ...
Would like to keep it in here to not bother general chat, I will check after work and see!! My connection was wired and I waited a long time and refresh button was greyed out, but it could be a bug! I’ll check in later~ ty btw for the reply! (Not sarcasm)
normal pawnBOT
@quaint pumice
Info
proven ice
Would like to keep it in here to not bother general chat, I will check after wor...
I would check to make sure any lobby filters are cleared, as too many could narrow the results so much that none display
bright depot
Can I have some help please? I am getting this error message:
Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 2
proven ice
Can I have some help please? I am getting this error message:
Could not validat...
I would try the steps here
ornate pine
oblique ice
They will need to create a friendID
clever whale
Help this Is fof 4 days the same on iPhone
oblique ice
Help this Is fof 4 days the same on iPhone
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.
clever whale
I would first troubleshoot your network. If using wifi or ethernet cable, reboot...
I already use vpn
oblique ice
Have you tried the other parts?
clever whale
Have you tried the other parts?
It's just one... I turned it off and it workt
oblique ice
good ol' off and on again
hearty shadow
when I type in my language
all my letters become question makrs
marks
despite seeing other people type in that language and their letters don't turn into question marks
hearty shadow
despite seeing other people type in that language and their letters don't turn i...
I am using steam deck
hearty shadow
when I type in my language
I am using Simplified Chinese Pinyin keyboard
normal pawnBOT
@hearty shadow
Support
trim pelican
mic isnt working in game
hexed arch
oblique ice
@crisp ember #community-solutions message
Certain countries or localities may require using a VPN to ensure a stable connection.```
crisp ember
<@1189147051443896331> https://discord.com/channels/816356438032908328/106751945...
well, you have to understand that a vpn is not an option, it's a big Ping at least...
All your recommendations have been made, nothing has gotten better.
oblique ice
Then unfortunately you may need to contact your Internet Service Provider 
Minimum network requirements will need to be met 
muted flicker
Question. I purchased the battlepass this month and it went through twice on my end. I purchased it first and was never given the pass, tried again and it worked the second time. I just want to make sure my account wont be paused when I go to request a refund for the duplicate
oblique ice
Question. I purchased the battlepass this month and it went through twice on my ...
For account related questions, you will need to contact the support team 😅
spare lintel
Hi!! I have a question, can I link my existing account to the mail? if he was registered on the apple id 🥹
vocal adder
Hi!! I have a question, can I link my existing account to the mail? if he was re...
You can click to forgot my password button while you log in so you can make new password for your account
Also you can contact to support team for help
ancient eagle
Something went wrong: BLOCKING_FUNCTION_ERROR_RESPONSE : Cloud function deadline exceeded.
proven ice
slim lantern
Something went wrong: Visibility check was unavailable. Please retry the request and contact support if the problem persists
Can someone explain pls
ancient eagle
<#816356997564727367>
I am experiencing a lot of inconvenience. When will this issue be resolved?
proven ice
I am experiencing a lot of inconvenience. When will this issue be resolved?
Updates will be provided in #816356997564727367 when there is more to share
oblique ice
This is a massively spread outtage. Lots of services are infected including Discord, Twitter, Twitch, Google
Please be patient 
tawny dune
An internal error has occurred. [ Visibility check was unavailable. Please retry the request and contact support if the problem persists ] what is this?
brazen galleon
I am a China player. I encountered problems while starting the game. I have quit ACE but I still cannot start it.
finite wasp
I'm a Indonesia player eyooo
versed laurel
Have had this problem for a while. Never got fixed.
When i click main menu button the game does work but Flight and all shop options dont work, can't use cosmetics, everyone has no clothes.
Also a lot of bugs happen when i do play, I have been able to move while there was a meeting. Seeing ghosts in the Lobby a lot of stuff that just shouldn't happen when its fixed.
How do i fix this issue?
Im using PC
oblique ice
Have had this problem for a while. Never got fixed.
When i click main menu butt...
You will need to have and maintain a stable network connection, the symptoms indicate this may not be the case
versed laurel
https://discord.com/channels/816356438032908328/1067519452347904001/138204200481...
Both are above 10Mbps.
I’m not using a VPN but I played this game for multiple months without any issue.
oblique ice
I would try the steps mentioned above and try relaunching
Cosmetics not appearing is usually a result of the loading being interrupted
versed laurel
Cosmetics not appearing is usually a result of the loading being interrupted
The loading doesn’t stop. But clicking “Main Menu” will just cause all the issues again.
I think it’s stuck somewhere when loading and I don’t know what exactly.
oblique ice
Clicking "Main Menu" while loading will cancel the loading of assets such as cosmetics
Please try the steps mentioned above and try again
violet vigil
Russia. Far East. There is no opportunity to play the game. I am not able even to join the lobby where my friends play. I have no idea what to do. VPN doesn’t help at all. Please help or fix this.
oblique ice
Russia. Far East. There is no opportunity to play the game. I am not able even t...
Unfortunately if a VPN does not assist you in connecting to services, you may need to contact your local internet service provider as they may be restricting access to various services. Goose Goose Duck does not restrict any region
You may also try restarting your network connection
violet vigil
Okay, thank you, Chris 🫶🏻 By the way, a lot of people in the community are missing all of the online staff that you’ve made before with the crew 🥺
oblique ice
Okay, thank you, Chris 🫶🏻 By the way, a lot of people in the community are mis...
I appreciate you saying that 
Things have indeed been busy 
violet vigil
I appreciate you saying that <a:KeanuAppreciate:884504080674869268>
Things have...
Looking forward to your return ❤️🔥
real acorn
same problem I'm from China, When I use VPN or not, it doesn't let me login. It always stays on this interface.😫
This situation has been going on since the 13th until today. I changed my VPN and network, tried to modify the registry, turned on and off IPV6, and reinstalled the game itself, but none of them have resolved the issue.
and firewall
My network is not a problem. Before the problem occurred, I had not changed my network or VPN and could play normally. However, after the 13th, whether I changed or used another network, it could not solve the problem for me
gray birch
Help. how do i link my account email if it is like this. no email linked but i can play and join in the game. Play on ios phone.
normal pawnBOT
@foggy lily
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
vocal adder
i am able to reach game main menu, i am able to reach friendlist, i am able to reach to the cosmetics page too but i cant join or create any games this started to happen today i checked my internet connection its upper than the 10 mbits, i tried from my phone too if there is problem with the pc but phone wasnt able to join any games too as soon as i click to join my friend game says i got disconnected but i see im not disconnected. Im still able to chat from friendlist. Did i get ghost ban from game?
oblique ice
You will need to check your network connection. For account related inquiries you will need to reach out to the support team
If you leave to many games mid-game you may experience a penalty (why a warning popup appears when leaving)
vocal adder
i know it but i didnt use to leave any mid-game without before dieing in close time
weary flint
Help. how do i link my account email if it is like this. no email linked but i c...
Meet the same issue here
vocal adder
i didnt get any ban message at game begin menu too
i need quick response i have tried for my alter from legal ways of you descriped but i didnt got any response for my alter account 2 months ago from zendesk
oblique ice
For account related inquiries please reach out to the support team @vocal adder
Be sure to whitelist gaggle and zendesk on your email preference to ensure you receive your response (may end up in spam depending on email provider)
vocal adder
is that means my request reached?
vocal adder
Be sure to whitelist gaggle and zendesk on your email preference to ensure you r...
also my spamlist and sociallist on my mail was empty i checked earlier and today. Thank you for your help
muted flicker
is vulture not being able to eat the feet of those who exploded by the bomb a glitch or intentional?
oblique ice
is vulture not being able to eat the feet of those who exploded by the bomb a gl...
This is a known bug and will be fixed in the next update
real acorn
This situation has been going on since the 13th until today. I changed my VPN an...
need your help plz
twilit palm
not sure where i should put this but i think there's a tiny bug in the tutorial with the gold coins name lol
tight sapphire
Why can't I find a lobby with voice chat? Or its currently disabled?
tight sapphire
not sure where i should put this but i think there's a tiny bug in the tutorial ...
By the way, if you play in Russian, some part of the tutorial is in English
oblique ice
Certain countries or localities may require using a VPN to ensure a stable connection.```For translation reports #translations-report
versed laurel
The recent update fixed my problems it seems.
bold dagger
when i open the game i cant log in even if i log in the web page but nothing happens. I reinstalled the game, i reinstalled a fresh windows but nothing works, i just cant log in. This never happened to me before, since i used to play a lot this game
oblique ice
For account related questions you'll need to contact the support team
bold dagger
its not the account, i tried with 6 emails but i cant log in, the game gets stuck
oblique ice
You will need to sign into a valid Gaggle Account using the same method as prior. For account related questions please contact the support team
cold fossil
I don't know why I was banned. I've never broken any rules.
can you help me please
oblique ice
Appears your account went to a negative balance, usually a result of purchasing an item, spending it then process a refund (fraud). You will need to contact support to rectify your account.
cold fossil
Appears your account went to a negative balance, usually a result of purchasing ...
How can I contact support?
oblique ice
obtuse nacelle
gloomy fern
You have to type at least 5 characters/letters to be able to save. The save button will light up green after that.
tulip sparrow
Hello, I'm experiencing an issue on the PC version of Goose Goose Duck. My friends list always shows everyone as offline, even though some of them are online. However, when I log into the same account on my phone, the friends list works correctly.
I've tried:
Restarting the game and PC,
Reinstalling the game,
Disabling VPN,
Syncing date/time,
Running as Administrator,
Clearing AppData and LocalAppData folders,
But the issue is still there. Can you please help?
I'm on Windows 10.
sour saffron
If there's a bot from this discord server messaging me who do I report it too
oblique ice
If there's a bot from this discord server messaging me who do I report it too
Discord. Please report and block
foggy lily
When a bomb is planted on someone, then a pelican eats him and then the bomb starts to count down, is that right that the bomb is passed to a pelican? I thought that the player who has been eaten must brought it to zero and then the pelican is bomb-killed. Is that a bug? Or a bug was earlier when the bomb wasn't passed to the pelican?
cold fossil
I have added gold and I did not receive it. I have reset the game many times and did not receive it, so I have requested a refund from Apple. It is a system error. Why do I still have to pay to unlock the ban?
oblique ice
I have added gold and I did not receive it. I have reset the game many times and...
For account related questions, You will need to contact the support team.
normal pawnBOT
@foggy lily
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
foggy lily
I know about the bug report, but I'm not sure whether that's a bug or not. I don't want to report it if it's an intended feature. So I want to know, is that how it must be?
random wasp
what is the error rooted device guys?
proven ice
what is the error rooted device guys?
If you are on MacOS you will need to download and install the version from the Gaggle.fun website. The iOS app store version will not work on Mac
clear tree
My achievement "Mr. FIXIT" has been stuck at 608 and never increased again - only the broadcast count keeps rising
i tried changing map and different type tusks but still .please help
fringe vector
I just made an new account, but its taking so long to load. I have been waiting around 10-15 minutes i could say. I keep refreshing but it does not work, does anyone know how to fix this?
oblique ice
I just made an new account, but its taking so long to load. I have been waiting ...
sometimes clicking on the screen (putting the app into focus after signing in) helps it progress
oblique ice
Sorry, I do not understand the question. No need to ping
normal pawnBOT
@violet lion
Info
normal pawnBOT
@clear tree
Moderation
@clear tree
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
oblique ice
@cold karma
#known-issues message
cold karma
<@758936597588344884>
https://discord.com/channels/816356438032908328/115377113...
yesterday i was able to play fine and today i can't play
I haven't downloaded any apps since yesterday
I also checked my hard drive and there are no new applications downloaded.
oblique ice
Your device will need to pass Easy Anti-Cheat. You can close and relaunch the application
cold karma
I tried deleting and redownloading it but it still doesn't work
normal pawnBOT
@oblique sand
Moderation
oblique ice
@oblique sand
Bad eggs are no fun and a subject we continuously monitor.
If you're able to provide screenshots/video, matchID (can be found in the matchstats of gaggle.fun website) and provide those to the support team #troubleshooting-and-bug-reports
The more details the better for the team to investigate and monitor
but I do ask you contact the support team so the request is properly logged and catalogued
I understand what you are saying, but the team will be unable to investigate without enough details/evidence
normal pawnBOT
@foggy lily
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
clear tree
why there was no game shows in find game
is that a bug
also the achievement system Mr Fixed still not working .
normal pawnBOT
@clear tree
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
oblique ice
why there was no game shows in find game
You may need to check your network connection, if you have search filters applied you may have to expand your search
clear tree
i can join lobby but no game in find
and i clear all the filters still nothing
furthermore, i sent the email to the staff but they just reply me like 2times (the information i asked before then stop replying. idk )
normal pawnBOT
@old parcel
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
normal pawnBOT
@glad dove
Moderation
wintry jewel
A bug in the soldier is that when the pelican swallows a player, the soldier kills the player who is inside the pelican's belly.
normal pawnBOT
@wintry jewel
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
royal trellis
I haven't been able to play on PC for a couple of days. It's frozen and laggy. And I don't think it's because of my internet speed (?), since it's the same as always.
oblique ice
I haven't been able to play on PC for a couple of days. It's frozen and laggy. A...
You will need to provide more details for troubleshooting assistance. For troubleshooting assistance #troubleshooting-and-bug-reports First please make sure you are on the latest version (v4.00.01). Check your network connection
Certain countries or localities may require using a VPN to ensure a stable connection.```@merry pendant Please don't ping the Gaggle staff #rules
All of a sudden, it's too laggy in GGD that it's almost unplayable. Everything (voice and players' movement) is cutting off way too often. I verified that our internet speed is not an issue (getting 1Gbps for both upload/download). I also tried uninstalling GGD and installing it back, but that didn't help at all. I have two PCs so I even tried with the PC that I've never played GGD ever and it had the same issue. I didn't change anything in the game options today so I'm kind of puzzled what's the root cause of this issue Any help would be really appreciated. Thanks in advance! Really want to play this game right now and I'm depressed because of this```I would try rebooting the modem and router and the computer first, then see if the issue persists.
silent epoch
Hello I have problem with mic. My mic is working fine in Private lobby but in Public lobby it wont work. PC Linux CachyOS
normal pawnBOT
@silent epoch
Support
oblique ice
@jade osprey #known-issues message
When you enter a lobby next to the microphone icon is there a red or yellow 
symbol?
@keen burrow ☝️
keen burrow
i fixed it but thanks
normal pawnBOT
@vale hawk
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
scarlet leaf
How can I become an admin?
proven ice
Appears your account went to a negative balance, usually a result of purchasing an item, spending it then process a refund (fraud). You will need to contact support to rectify your account.
normal pawnBOT
{1}
Support
proven ice
Generally you will need to get your account back to a positive amount of gold.
The support team handles all account issues. Please allow up to three business days for them to assist with an account issue
oblique ice
Hello Yusff, it appears you have posted this matter across multiple channels. D20 has provided the necessary information.
For account related inquiries, you will need to get into contact with the support team #troubleshooting-and-bug-reportsas they will be able to collect you account information. Tickets are replied to in the order they are received, be sure to reply to any follow up questions as soon as possible.
Appears your account went to a negative balance, usually a result of purchasing an item, spending it then process a refund (fraud). You will need to contact support to rectify your account.
brittle prism
Hey in recent times my game hasnt been able to load.
For me the top part is all I see from the game
The bottom is what I see in task Manager
brittle prism
So far I tried, Uninstalling and Reinstalling. Checking for updates, And Restarting The computer. Throwing GGD into the exclusion for the Anti-Virus, Verified the files. And updated my graphic Drivers.
normal pawnBOT
{1}
Support
fallen token
<@968520408775131278> https://discord.com/channels/816356438032908328/1153771135...
Thanks for your help, problem solved
brittle prism
This is what i see
proven ice
This is what i see
You will need to click the arrow beside the folder to expand it
brittle prism
That worked 😄 Thank you ❤️
oblique ice
@frozen mica I would recommend checking your network connection
Certain countries or localities may require using a VPN to ensure a stable connection.```
frozen mica
<@761658509384613908> I would recommend checking your network connection
```If u...
Of course, I use VPN, but the problem is observed not only by me, but also by my friend, who entered the game for the first time, like me. I tried to disable IPv6 connection, but it did not help. I also disabled antivirus, but it did not help.
oblique ice
Depending where you are connecting from, you may need to contact your local internet service provider or network admin as they may be restricting access to services
coral furnace
hi - quick question! my friend has played GGD on her phone and mobile but it seems like they are two separate accounts. can she use the account shes been playing with on her PC on her phone somehow? She has some skins on the PC one so wants to make that the primary on her phone too
oblique ice
hi - quick question! my friend has played GGD on her phone and mobile but it see...
Your friend would have to sign into the same account across both devices through the same sign-in method (e.g. email/password, sign in with Google, etc.)
fluid wind
my friends all appears to be offline on my pc, while they are online(appears online on my phone also). Cannot join or request to join ofc, tried deleting/downloading game, changing my status,nothing worked. has anyone had same bug?
fluid wind
this bug appears constantly from multiple users from last year and had never been issued correctly.. I tried disconnecting/deleting from steam, download directly from the gaggle website, doesnt work still
rugged idol
Can the account be reset? Packages, friends, and levels are all reset and disappeared
oblique ice
this bug appears constantly from multiple users from last year and had never bee...
This is the result of being unable to connect to services
Certain countries or localities may require using a VPN to ensure a stable connection.```If the account has been deleted (gone through the process of requesting a delete, confirmed by typing "delete" in the text field and acknowledging the confirmation that deleted accounts may not be recovered) the account no longer exists
You will need to sign into the same account through the same method to access an account between devices (e.g. email/password vs sign in with google)
fluid wind
This is the result of being unable to connect to services
```If using wifi or et...
connection is stable, rebooted the router but still not working:(
oblique ice
@dapper solstice #community-solutions message
dapper solstice
o i can see friends
and language lobbies from English group, but not Spanish or Chinese
when I switch language all lobbies disappear
if I go all language it will show Turkish, English and Russian
seem like the filter is what is glitching
since whenever I change filter setting all lobbies disappear
and it only shows lobbies in the backdrop as I tweak the setting
but after I click apply it remove all lobbies
I tried to back and click "Find Games"
and it will use the last setting I applied
refresh doesn't seem to work in this case?
oblique ice
It is also possible that it is a low time in those regions for example it is 4am in China you can also check the #lfg channels for various channels
dapper solstice
and I'm checking on both Spanish and Chinese lobbies rn
oblique ice
I would suggest those troubleshooting tips in the link I provided
As you will need to have good connection to the gaming services (friendslist and game services should be thought of as separate)
dapper solstice
Only lobby search seem to be an issue
I guess I just use my phone to go into lobby, grab code and my PC can connect
open monolith
My microphone doesn't work in public lobbies, but when I go to private it works (Linux)
normal pawnBOT
@open monolith
Support
coarse viper
Is anyone else experiencing a lag issue of some sort? Where the game seems extremely slow booting up and moving around in game? Also for example, the report image on the game last for at least 6-7 seconds when normally it lasts for maybe 2-3 seconds.
coarse viper
oblique ice
First step would be troubleshooting your network:
Certain countries or localities may require using a VPN to ensure a stable connection.```I have already done that. I am well above both for download and upload. Trying to figure out what else I can do.
normal pawnBOT
@patent stone
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
oblique ice
@hollow idol #community-solutions message
hollow idol
<@601779275464441876> https://discord.com/channels/816356438032908328/1067519452...
I did it what's next
oblique ice
If that doesnt work, you will need to contact your internet service provider
as some regions may restrict access to services
hollow idol
as some regions may restrict access to services
But I got this message, is it related to the internet?
hollow idol
and be able to connect to services
This problem is not only mine, my friend from another country also has problems. He simply can't log in from his phone, it's loading endlessly
oblique ice
Your friend would then also need to follow the troubleshooting instructions
as mentioned various regions or internet service providers may enforce their own network restrictions
For further troubleshooting please contact our support team at support@gaggle.fun (your friend should do it separately as well)
hollow idol
Your friend would then also need to follow the troubleshooting instructions
It's not about the internet, when I go to other servers except Russian ones, everything is fine for me and I can play
oblique ice
Thats what I mentioned:
various regions or internet service providers may enforce their own network restrictions
Certain countries or localities may require using a VPN to ensure a stable connection.
hollow idol
Thats what I mentioned:
**various regions or internet service providers may enfo...
Don't you manage all the servers?
oblique ice
GGD does not restrict access to any region
however various regions may restrict us
for example: https://www.bleepingcomputer.com/news/technology/russias-throttling-of-cloudflare-makes-sites-inaccessible/
hollow idol
Now it turns out that it won't be possible to play on Russian servers at all
oblique ice
Unfortunately that would not be a result of GGD but regional restrictions and regulations and internet service providers in that region
we do our best to make the game as accessible as possible to players around the globe
hollow idol
What a pity
oblique ice
@sacred terrace couple starting troubleshooting instructions for you
#known-issues message
#community-solutions message
oblique ice
@light sapphire
I would first check the audio settings and make sure your Master Volume is up and sound settings up
Then I would check device settings to ensure audio output is correct (e.g. media output vs general output)
light sapphire
thanks but already tried that
normal pawnBOT
@agile brook
Support
oblique ice
For account related inquiries, please contact our support team #troubleshooting-and-bug-reports
stoic bay
Hello, I'm new to this game and I love it!
But there's an issue that I've been facing this whole day and tried everything I could to fix it on my own but couldn't.
For some reason every time I try to join a friend's room it says the room is full, and when I look for other peoples rooms through (Find game) most of the time today I found the list empty, and when a game finally appears it still doesn't let me in, saying (System.Exception: Failed to connect. Please try again.) Or (System.Exception: You got disconnected!)
This is happening when I try to play on either phone or pc , tried uninstalling and reinstalling and it didn't work.. could you please help me?
I've already submitted a bug report in game but I'm trying to find a quicker solution through this server.
Thank you
agile brook
It's not steam but smartphone mobile
stoic bay
https://discord.com/channels/816356438032908328/1067519452347904001/139730288199...
Okay I will check, thank you
oblique ice
It's not steam but smartphone mobile
If restarting your application does not display purchased items, you'll have to reach out to the support team
stoic bay
Restarted the router and it happened again , idk why this is happening it was working just fine 😔
agile brook
If restarting your application does not display purchased items, you'll have to ...
How do I contact the support team?
normal pawnBOT
@agile brook
Support
heady nest
Hi, I'm having issues launching the game. I was able to launch it yesterday, but I can't right now. Any solutions to this?
I'm trying to launch through steam. My pc is more than qualified to run this game.
oblique ice
Hi, I'm having issues launching the game. I was able to launch it yesterday, but...
Would have to be a little more specific... is it throwing an error, just not opening etc.
Default troubleshooting would be checking network connection, then the ol' uninstall and reinstall
heady nest
It's doing nothing
I've uninstalled and reinstalled several times. Restarted my pc several times.
Literally does nothing when I hit play
It's something to do with steam
I downloaded it through the google play beta for windows and launched immediately
oblique ice
Ah for steam you'll need to reach out to their support team
oblique ice
@ripe flame #community-solutions message
stoic bay
Hello, I'm new to this game and I love it!
But there's an issue that I've been f...
Hi I'm still having the same issue, can't find games when I'm on phone, laptop or pc it shows an empty list most of the time and when it finally shows one and I click it it says "System.Exception: Failed to connect"
Or System.Exception: You got disconnected.
It was working fine for the first 4 days I played it, now it's been 2 days and I'm unable to play
It let me play one game today and when I left to find another the list was empty..
oblique ice
Hi I'm still having the same issue, can't find games when I'm on phone, laptop o...
It sounds like you are having trouble connecting to game services. I would recommend troubleshooting your network or trying alternative networks. Depending where you are connecting from you may need to consult your network administrator or internet service provider to see if there are any network/routing restrictions
dapper gale
When entering the game, I get an error saying "Close Interception" and I cannot enter.
thin quiver
Cause: ClientTimeout.
Try checking your Internet connection.
thin quiver
https://discord.com/channels/816356438032908328/1067519452347904001/139730288199...
Umm it’s not my internet this the only game I have issues with
oblique ice
You will need to be able to connect with game services
have you tried the steps I provided above?
normal pawnBOT
{1}
Support
thin quiver
You will need to be able to connect with game services
yes
my up load dl speed 1 gig
latency 11 ms
i can play any other game but this game
copper swift
i cant put my name
i keep clicking the button to insert the nickname it doesnt do anything
and i cant play
oh nevermind :( im so dumb
oblique ice
In this discord game
Goose Goose Duck is available on steam, pc, macos, android, and iOS
opal monolith
Hey so I tried to launch the game I got in and this message popped up (playing on a Mac mini through the App Store)
oblique ice
Hey so I tried to launch the game I got in and this message popped up (playing o...
You may need to download the MacOS version of GGD as your mac mini may not be recognized as a mobile device
https://gaggle.fun/goose-goose-duck
royal trellis
im on phone, and it seems that everything that can be purchased is blocked
oblique ice
im on phone, and it seems that everything that can be purchased is blocked
#announcements
We were made aware of an issue with iOS purchasing. The team is working towards a fix
I believe we're just awaiting iOS approval to release the hotpatch that should fix
thank you for your patience
oblique ice
im on phone, and it seems that everything that can be purchased is blocked
Should be good to go
royal trellis
Should be good to go <:thor_cool:943547316235821126>
Yes, everything is working fine now. Good job
mint plank
I tried purchasing the 9.99 dollar package. The transaction failed even though money was deducted
oblique ice
I tried purchasing the 9.99 dollar package. The transaction failed even though m...
Hello, please make sure you are updated to the latest version v4.01.01
You may need to reach out to our support team at support@gaggle.fun for purchase inquiries they'll be able to assist 🙂
oblique ice
can someone help please
Sorry I am relying on a translator for this image and it doesn't really do a good job, what does the message say?
oblique ice
Sorry I am looking up what interception is, is it a software that is installed on your machine that Easy Anti-Cheat would block?
lusty dirge
how do i get rid of it?
lusty dirge
Sorry I am looking up what interception is, is it a software that is installed o...
maybe
idk
oblique ice
if it is a software installed on your machine, you will need to remove it for Easy Anti-Cheat to run and clear you
You may have to research how to remove it from your machine if you are unsure
oblique ice
If it doesn't work, you may have to look through EACs support https://www.easy.ac/en-US/support
but from a quick search, it seems like you have something on your machine that is being flagged by EAC that will have to be removed before launching games that use EAC
astral tartan
https://discord.com/channels/816356438032908328/1067519452347904001/139730288199...
Is there any reason why Thai rooms aren't showing up for me?
They were still showing up before the update, but now they don't. I'm from South America.
oblique ice
I would first try troubleshooting your network:
#community-solutions message
maiden valley
İs there are any problem in game? because when i enter room i can't hear any voice at all neither players nor mine
And all sound settings are open
And im a mobile player
oblique ice
İs there are any problem in game? because when i enter room i can't hear any voi...
Please check to be sure you are on the latest version 4.01.01 (can be found in the logo on main menu)
Then please try checking your network connection #community-solutions message
maiden valley
Please check to be sure you are on the latest version 4.01.01 (can be found in t...
Yes i am on 4.01.01 and it all started when i opened room in godzilla map after that it doesn't work
muted flicker
Hi, is it a bug for the spy to spy on a "duck" for it to tell them theyre a duck, and then actually be mimic?
raven crow
The game doesn't open for me. I've reinstalled it several times. It just loads and loads and doesn't open.
oblique ice
Hi, is it a bug for the spy to spy on a "duck" for it to tell them theyre a duck...
Thanks for letting us know, this will be fixed in the next update
In the future, please be sure to report bugs in the following methods
normal pawnBOT
@muted flicker
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
muted flicker
Yep! So I wasn’t sure if it was a bug or not, that’s why I asked. Thanks!
royal trellis
Corruption mode Bloodhaven map: The Dodo Duelist is disabled; you can't kill other Dodo even after completing tasks. The kill ability is permanently disabled. The Sin Eater also doesn't work; it accumulates corruption to the limit and can't kill anyone (I don't know at all if its my mistake or a real glitch). Also, collecting up to 10 corrupted items freezes the counter.
normal pawnBOT
@royal trellis
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
upbeat lodge
Hello, I am a player in Vietnam. For the past 2-3 days, I have not been able to log in to the game to play. It always shows an error even though I have checked my network connection but still cannot play. How can I respond to the game's support team now?
jaunty leaf
My friend can't verify her number on discord to join this chat but she's having this issue with the game on mobile where she doesn't have any audio. Even when she reinstalls the game and restarts her phone she still has the same issue and can't hear anyone but her mic works just fine. She can't change her input and nothing changes when she clicks default.
west falcon
Hello. I wrote to you by email regarding an erroneous refund from Apple. My account was banned from purchases and items from the game were taken away. How can I return 2200₽ to you so that I can continue playing and buying game items? I was warned long before the ban that this was a mistake, but they do not respond to my emails and do not offer a solution. I am not a fraudster, this is a mistake. Please help. Request numbers 62567, 62612, 62632, 62650.
proven ice
Hello. I wrote to you by email regarding an erroneous refund from Apple. My acco...
Generally, if your account shows a negative balance of gold, you will need to correct your account by bringing the amount of gold to zero or greater.
proven ice
My friend can't verify her number on discord to join this chat but she's having ...
I would advise your friend to ensure she has granted the game all the required permissions (mic, speaker, etc) then contact the support team if issues persist.
proven ice
Hello, I am a player in Vietnam. For the past 2-3 days, I have not been able to ...
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.
west falcon
Generally, if your account shows a negative balance of gold, you will need to co...
I was blocked from making purchases. How do I unblock my account? Due to an Apple error, I was refunded for successful purchases. How can I get this money back so that I can get my items back from the game? Please help🙏🏿😪
proven ice
I was blocked from making purchases. How do I unblock my account? Due to an Appl...
If the block is in place on your device (such as regional/ government restrictions, parental controls or something on Apple's side) you would need to address that restriction first.
Otherwise, the support team handles accounts issues.
west falcon
If the block is in place on your device (such as regional/ government restrictio...
I checked my mobile phone and didn't find any restrictions. I've written to you by email many times, but no one answers me. I urgently want to resolve my issue. Can you please advise, is my issue in progress?
oblique ice
I checked my mobile phone and didn't find any restrictions. I've written to you ...
Hello @west falcon as D20 mentioned if your account was suspended for entering a negative balance. You will need to contact the support team which it sounds like you have. When you submit a ticket you should have received an email that it may take a couple business days to receive a response as tickets are replied to in the order they are received. (Please limit the number of tickets per issue to 1 to help the support team assist as many as possible as quickly as possible). The support team will reply to your ticket as soon as they can
oblique ice
Hello, I am a player in Vietnam. For the past 2-3 days, I have not been able to ...
Hello, the support team responds to tickets in the order they are received so if you submitted a ticket to the support team please be patient 🙂
I would try various troubleshooting techniques such as the ones listed here #community-solutions message
lusty dirge
@oblique ice how do i find the thing that is messing with my ggd
west falcon
Okay, thanks, I'll wait for a response from the support service in the mail. And do I understand correctly that if the silver is 0 or more, then purchases will resume?
west falcon
My account was blocked and on games. Tell me, how quickly can I restore access to the game? support has not responded for over 24 hours. I am ready to do anything to get my account back, just tell me what to do? The block was due to Apple's fault, they refunded me for an in-game purchase, after which the balance became negative. How can I return this money to you so that the account is in-game again? Please help😢🙏🏿
proven ice
My account was blocked and on games. Tell me, how quickly can I restore access t...
You will need to contact the support team which it sounds like you have. When you submit a ticket you should have received an email that it may take a couple business days to receive a response as tickets are replied to in the order they are received. (Please limit the number of tickets per issue to 1 to help the support team assist as many as possible as quickly as possible). The support team will reply to your ticket as soon as they can
proven ice
<@268207502246543370> how do i find the thing that is messing with my ggd
If both upload and download are above 10Mbps I would try connecting with a VPN
zinc sigil
Hey I lost my old account information and I would like helping getting it back but the issue is I no longer have that email
oblique ice
Hey I lost my old account information and I would like helping getting it back b...
For account related questions you will need to reach out to the support team.
normal pawnBOT
{1}
Support
zinc sigil
Ah ok
keen summit
why this thing appears on 2 players? its a bug i think
cuz this line means the reported body but its impossible to report 2 dead bodyes at the same time
normal pawnBOT
@keen summit
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
west falcon
Hello. And if I create a new account and play on it, will I be banned again? I want to play, but I have not been answered about the blocked account for 2 days. And my friends are waiting😢
keen summit
<@545611590414893057>
cant open the url, do you have something for russian servers?
oblique ice
cant open the url, do you have something for russian servers?
if Russia is blocking connections, we cant do much about that
@west falcon The support team replies to tickets in the order they are received. Please be patient, when you submitted a ticket you would have receied an automated response regarding next steps. Please stop spamming the discord channel. All account related inquiries go through the support team
summer basalt
I'm having this sort of error, someone help? I tried the sfc/ scannow thing, doesnt work.
I usually could play it without no problem, but i deleted it for a long while. When i reinstalled, it got this error.
The specs are just window 7 and the whole minimum specs that the program required. (Ah yes, a toaster oven.)
keen summit
I'm having this sort of error, someone help? I tried the sfc/ scannow thing, do...
Your system is on x32 architecture and can't run a game that is designed for x64 architecture i think
summer basalt
Ah weird, thank you so much
summer basalt
Hmmm is there a program with win32?
proven ice
Hmmm is there a program with win32?
The game requires a 64-bit processor and operating system
prisma tendon
Can anyone help me?
normal pawnBOT
@dreamy flax
Moderation
oblique ice
Please remember to be respectful to your fellow avian @dreamy flax
If you have ways to assist fellow members please do so, no need for inappropriate nor unnecessary comments
oblique ice
Can anyone help me?
I would try uninstalling and reinstalling depending how you are trying to launch Goose Goose Duck. If you are launching the steam PC version from explorer or something that you found on the website, be sure you are launching the GGDLauncher.exe with the EAC icon
would need more information to try and troubleshoot. Assuming your machine meets minimum specs, etc.
hasty echo
How do you acess the fart shop where i can buy different farts?
oblique ice
How do you acess the fart shop where i can buy different farts?
Farts can be collected in the Peck & Claw in the small and mini claw machines
scarlet solar
Hi
when i join discord vc then i open the game it disconnects me from the discord vc through iPhone
same issue w my friend
deep coral
anyone know how to get the mic working on Steam Proton? im on ubuntu
normal pawnBOT
{1}
Support
earnest atlas
anyone know how to get the mic working on Steam Proton? im on ubuntu
Linux is not fully supported but
..
Also seems echo cancelation off works for me on linux otherwise it doesn't recognize input
deep coral
Also seems echo cancelation off works for me on linux otherwise it doesn't recog...
Yeah that’s what I figured out
deep coral
Also seems echo cancelation off works for me on linux otherwise it doesn't recog...
Also changing the proton version to proton 9 also helps with the random freezing
scarlet solar
when i join discord vc then i open the game it disconnects me from the discord v...
ً
wraith ember
I paid for the paid item through my Apple account. However, only the money was withdrawn, but the item did not come in.
What's the matter with this?
oblique ice
I paid for the paid item through my Apple account. However, only the money was w...
Please try restarting your application and see if the item was added to your collection
If the item does not appear in your collection, you wil need to contact the support team at cnsupport@gaggle.fun
proven ice
when i join discord vc then i open the game it disconnects me from the discord v...
Many mobile devices don't allow the mic to be used by multiple applications simultaneously. I would recommend using the built-in voice chat when playing
scenic ferry
Same!
rich kayak
yep
manic shadow
Im also getting that error
random violet
It was okay before, wasn't it?
It just happen now..
Yes, The mobile version works without any problems..
I wanna play on the computer
frosty cosmos
Im having issues both on my computer and on mobile
random violet
Im having issues both on my computer and on mobile
just now.. right ? it was work
frosty cosmos
just now.. right ? it was work
I've only just tried to get in as my friends weekly game is just about to start and i loaded up the game and it just pops up with that error
oblique ice
08/14/2025 EAC Outage
The team is currently investigating several reports of "Code 0: Security violations" preventing players from playing.
It appears Epic Games services (Easy Anti-Cheat) is experiencing an outage or disruption of service. We will need to wait to see when services are expected to return.
This outage is affecting most, if not all, titles that utilize EAC.
Sorry for the inconvenience
solar hearth
ok good its not just me
scenic ferry
it looks like there is Easy Anti-CHeat problem
Im playing it on steam, and i tried to manually uninstall and install it, and nothink happend
running setup i root directory in game doesnt work too
oblique ice
random violet
Is this a problem only for people living in the U.S ?
oblique ice
Is this a problem only for people living in the U.S ?
There was a brief outage of a third party service that should now be resolved #announcements
oblique ice
@nova moth
First step would be troubleshooting your network:
Certain countries or localities may require using a VPN to ensure a stable connection.```
nova moth
kewl kewl, thanks chris
raven crow
Can you help me guys when I open game on steam its not lunching it,s loading a few seconds and close i try uninstall and same problem Happen.. this problem after last update
proven ice
after this she close i try many of times
You may wish to try connecting with a VPN
normal pawnBOT
@languid coral
Moderation
languid coral
Hello, Where can I ask for help here to report a guy who is making my life impossible?
oblique ice
If it is on Discord, you will need to report them directly to discord
oblique ice
Regarding Discord TOS, Discord will need to enforce it
You can block them on Discord
languid coral
Ugh ok
hasty echo
I’ve seen other geese fart sometimes, how do i make my goose fart? (In goose goose duck, i have a fart cosmetic thingy.)
hasty echo
I’ve seen other geese fart sometimes, how do i make my goose fart? (In goose goo...
O i figured out
oblique ice
does anyone know a fix my game is stuck on banners
I recommend checking network connection, here are some quick troubleshooting steps
#community-solutions message
high plaza
oh sorry for some reason the game didnt load because of my location i used a vpn and it worked thanks
arctic turret
SKIP button and MAP EXIT (X) button are on same position. This is causing people to make mistakes or have unpleasant experiences. Please fix it.
oblique ice
SKIP button and MAP EXIT (X) button are on same position. This is causing people...
Thanks for pointing this out, wouldnt want you to accidentally skip while looking at the map
Passed it onto the team and we'll try to add it to the next update
gaunt veldt
I'm on mobile. Ever since the update, I have been having technical difficulties where I cannot pick up audio from the game after a phone call. A couple of my friends are experiencing the same issue.
oblique glen
Sup
oblique ice
SKIP button and MAP EXIT (X) button are on same position. This is causing people...
Thanks for letting us know! you'll see in the 4.02 update the mini map x now appears in the mini-map frame
rancid dune
Hey chat, ever since the most recent update (4.02) I can't even get into the game itself. When I boot up the game, I'm always stuck on a white screen. I'm playing the mobile version of Goose Goose Duck on my Chromebook. I can send screenshots if necessary.
How do I fix this?
Some screenshots of the mobile version I'm using as well as the screen I'm constantly stuck on when booting up the game.
Another message that pops up if I try to boot the game up. Screenshot provided.
oblique ice
what happens if you try running the pc version of the game on your laptop
rancid dune
I don't have the PC version, nor can my Chromebook run it.
I could only get the mobile version on my Chromebook, and now it isn't even getting past this white screen you see on the screenshots.
upbeat lodge
This game is really terrible. I’m a player on the Vietnam server, and until recently, the game always ran smoothly for me without any lag or stuttering. But for the past week, I haven’t been able to play at all because every time I enter a match, I get kicked out of the game. It has been happening continuously for over a week now. Whenever I join or create a room, I get disconnected and the game lags badly, which is extremely frustrating.
I already sent an email to the support team, and although they replied to my Gmail, it seems like they still haven’t fixed the issue. No matter what I do—whether I uninstall and reinstall the game or try other solutions—I still get kicked out of every match and cannot play.
oblique ice
This game is really terrible. I’m a player on the Vietnam server, and until rece...
Hello, the support team has probably already recommended a couple troubleshooting methods but
First step would be troubleshooting your network:
Certain countries or localities may require using a VPN to ensure a stable connection.```
dawn briar
How do I reach out to a support team I wanna say about a year ago I made a couple purchases and now I can’t seem to find the account I made purchases on
oblique ice
For account related inquiries #troubleshooting-and-bug-reports
keen vigil
The update has been loading for an hour now. Internet connection is ok.
oblique ice
I would recommend closing and relaunching
#community-solutions message
if the connection is interrupted may have trouble loading
rain slate
Hello everyone! My friend has a problem, he can't enter the game, error 403 appears, he already tried to turn on VPN, I don't know how to help him 🙁
oblique ice
oblique ice
@modern ridge
#community-solutions message
modern ridge
I want to ask you about a problem I’m facing in the game settings The problem is that my friends see me as offline in the game but in reality I am onlineI tried deleting the game and reinstalling it againbut that didn’t help
modern ridge
Thanks
normal pawnBOT
@raven crow
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
hollow sparrow
This happened to me today and in June. When I go to gusgusdak, I have an endless download and then I press the yellow button. Then I go to my friends in the lobby and there are people on 16/16, but I don't see people. I don't see my nickname. It's like I got into Limbo of geese. I tried with vpn and there's nothing to do without it. I helped
Help me please please please please please please please please
oblique ice
This happened to me today and in June. When I go to gusgusdak, I have an endless...
#community-solutions messageFirst step would be troubleshooting your network:
Certain countries or localities may require using a VPN to ensure a stable connection.```@jovial parrot
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
formal vortex
Hello, every time I try to open GGDLauncher, I get a message saying "Game loading" and then I get kicked out of the game. I contacted you by email but didn't get a clear solution. Could you help me?
oblique ice
Be sure you are launching the Easy Anti-Cheat exe for GGD as your device will need to pass EAC to play. Looks like a blue bear, instead of the GGD goose
formal vortex
There is no file named EasyAntiCheat.exe in the game files. There is a blue bear named GGDLauncher, and when I run it, it kicks me out of the game after I wait a little while on the small windowed screen that appears at the start.
oblique ice
Usually Easy Anti-Cheat will provide a reason or code for not completing. I would try uninstalling and reinstalling the latest version
formal vortex
When I get kicked out of the game, I don't receive any error code. I uninstalled and reinstalled the game several times, but the problem persists. When I click on the EasyAntiCheat installation file, a CMD screen appears on the screen for a second and then disappears.
flint charm
And who?
mild jasper
@formal vortex that happens to me when i run GGD without updating it
formal vortex
@mild jasper How do I update it
mild jasper
<@1373152377825132605> How do I update it
https://store.steampowered.com/app/1568590/Goose_Goose_Duck/ click download
formal vortex
I downloaded it again and the result is the same.
mild jasper
I downloaded it again and the result is the same.
awww
waxen sandal
When I get kicked out of the game, I don't receive any error code. I uninstalled...
That is normal behaviour, The window opens and closes faster than you can see it because it completes its task then closes the cmd window.
There are a number of ways to make it stay so you can see what it did, likely the easiest is to hold the Windows key and press R, this will bring up the Windows run command application
In the box, type
cmd \k "full path to the file"
And press enter
Include the quotation marks "
This will run the EAC installer without closing the window when it completes or fails so you can see the results
Regarding the game kicking you out, there is no error message at all? Are you sure the game is not just crashing?
mild jasper
The game keeps yelling at me about security breach whenever i launch the game using an invite link from gaggle.com
so i just load GGD directly and use the invite code
crisp vale
I am not able to block someone when I am playing on mobile. It wants me to type in the text box before I can block but the keyboard doesn’t toggle. I am able to report for behavior, but not block.
formal vortex
That is normal behaviour, The window opens and closes faster than you can see it...
The message "Waiting for the game" appears on the game's opening screen, and then the game closes without displaying any error code.
livid zealot
oblique ice
#community-solutions messageFirst step would be troubleshooting your network:
Certain countries or localities may require using a VPN to ensure a stable connection.```Duel dodo achievement and sabotage fix don't increase,
normal pawnBOT
@astral tartan
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
blissful sparrow
I'm trying to play the game but I keep getting this message I don't know what to do
I've reset my router already and I'm not playing off wifi
oblique ice
blissful sparrow
i reset the router 2 times and my speed test is great but still get this message and I've never had this happen while playing in the US
thorny warren
i reset the router 2 times and my speed test is great but still get this message...
You may have something the game disables in your wifi/conputer. But it's just my guess.
oblique ice
i reset the router 2 times and my speed test is great but still get this message...
Where are you playing now?
Certain countries or localities may require using a VPN to ensure a stable connection.
hearty shadow
Hello, when I enter the game, it kicks me out. What could be the problem? Please help. Can I contact someone for this?
thorny raft
Hello, when I enter the game, it kicks me out. What could be the problem? Please...
#troubleshooting-and-bug-reports
Before you send an email, if you have a level lower than 25, it may be because there is a setting in the room.
hearty shadow
The problem is not the room
When I try to launch Goose Goose Duck, the game starts but after showing “In-Game Waiting” for a short while, it closes by itself and returns to the desktop. There is no error message, it just crashes.
thorny raft
When I try to launch Goose Goose Duck, the game starts but after showing “In-Gam...
I think this is all I can offer.
If you're experiencing a similar issue and trying the solutions doesn't work, please contact #troubleshooting-and-bug-reports
steady crown
Please help me solve this problem. The game crashes frequently on my phone. After exiting the game, I can‘t get back into the room.
oblique ice
Certain countries or localities may require using a VPN to ensure a stable connection.```
compact lion
Hey guys I'm in US, but still when I tried to connect or start a lobby, it pops I got disconnected.
I disabled IPv6 and firewall already.
compact lion
Both upload and download speed is above 2GB. However when I tried under same network on my mobile device it has the same problem.
normal pawnBOT
{1}
Support
compact lion
topaz rain
So I thought I made a ticket for this issue but I’ve received nothing. I can’t type in room codes on my Chromebook anymore. The cursor won’t stay in the box. I’ve updated, uninstalled, and reinstalled. I’ve restarted my computer. I don’t use it through steam. I just use it directly through the GGD app download through the Google play store.
brazen sandal
Mine does the same but only if my keyboard is connected... movement works fine with it though
stable pollen
So I thought I made a ticket for this issue but I’ve received nothing. I can’t t...
Hi @topaz rain, does the same happen when changing your player name, or only on the Join Game pop-up?
vocal adder
You playing game installed from play store means you installed android version
You need to see an input area on your bottom screen for input code/name etc. but you don't seeing it
That's the issue ig
vocal adder
You need to see an input area on your bottom screen for input code/name etc. but...
Because in Android game works that way so in Chromebook it should work as same way
jagged dune
Aaa itt mindneki angolul besszel?
topaz rain
Hi <@550414676308262934>, does the same happen when changing your player name, o...
I’ll have to check that out. I hadn’t tried that.
hearty forum
just a quick question, for dodo if your dueling dodo and the other one dies and then you get voted out, is the surviving dodo supposed to win?
to clarify the duelling one got blown up by bomb
oblique ice
If the last living dodo is voted out, they win
quasi sand
I having a issue with Microphone , When I in the game settings when I start the game my mic works fine , then ones I joined to lobby then change it "no input devices found" Only having mic issue with this game. Mac Mini+ steam
oblique ice
I having a issue with Microphone , When I in the game settings when I start the ...
I am not too familiar with Mac, but give this a try: #known-issues message
oblique ice
```If using wifi or ethernet cable, reboot the modem and/or router you are conne...
@spice crag
spice crag
thx
vestal creek
Quick question, I redownloaded GGD after a long time of not playing and my account seems to be missing all my gold silver and cosmetics, I also tried my siblings account and the same has happened there, was there a shop rework or is it simply a bug ?
oblique ice
You will need to sign into the same account as before with the same method (e.g. sign in with google vs email/password)
Accounts are only deleted if players go through the multi-step process and request it
vestal creek
I relogged using my email instead of google account but I only kept one shirt and got my silver back, however there are still cosmetics missing, have any cosmetics been removed since 2021-23 or is there something else at play?
oblique ice
Nothing is removed from accounts. All your collectibles are associated to the account you played with
so if all your items are on your account tied to your Google account, you will need to log into that account
willow harbor
oblique ice
Looks like you'll need to troubleshoot your network connection (the "i" would provide more details)
Certain countries or localities may require using a VPN to ensure a stable connection.```
sand crescent
Help i keep getting this message. I just fixed my issue with my friends list and now it is showing this every time i open the game
When i wait out the time and press go online it brings me back to this
oblique ice
Looks like you may need to troubleshoot your network
If you look at my previous message with some intro steps
sand crescent
Fixed tysm
oblique ice
mystic plover
I keep getting this issue when joining a game. My account is logged in and I have 0 issues with internet connection outside of GGD. I restarted the game, Restarted PC, restarted internet, verified files, reinstalled the game and still doesnt work
tulip tapir
I keep getting this error but i double checked and copy pasted like a hundred times already so the password is definetely correct idk what to do
for context i am on steam not sure if that helps
and are signing in for the first time on pc
oh and if i sign in with google it does this
oblique ice
@tulip tapir if you just created the account, please try relaunching the application and ensuring you are signing in with the same login method you created your account with
(if I recall correctly, you have to verify your account through an email)
tulip tapir
i did that multiple times
oblique ice
Then sorry to say, for account related questions you will need to contact our support team at support@gaggle.fun and they can check the status of your account
tulip tapir
alr thank you will do that then
oblique ice
normal pawnBOT
@bleak nexus
Info
gusty silo
So I keep encountering a Client Timeout problem both when trying to host a game as well as join via friend invite. My game files have been verified, I have uninstalled/reinstalled, steam restart, computer restart, whitelisted the game to my firewall, disabled my firewall altogether, as well as manually changed my DNS server to Google's (8.8.8.8 & 8.8.4.4) with nothing succeeding. I am at a loss as to what is wrong. This all occurring during my first ever attempts to play the game. HALP ;-;
normal pawnBOT
@smoky thicket
Info
oblique ice
For egregious player behaviour you can send screenshots/video to the support team at support@gaggle.fun
smoky thicket
I am giving feedback on the game, I am not toxic, where should I give feedback for support?
oblique ice
I am giving feedback on the game, I am not toxic, where should I give feedback f...
Feedback is welcome—positive or negative—as long as it’s constructive. Avoid rudeness, harassment, or disrespect towards developers, staff, or other members. Be thoughtful and provide constructive suggestions rather than emotional reactions.
@smoky thicket thank you for the feedback, we will take it under advisement. If you have video of this behaviour please forward to the support team through the email above
smoky thicket
<@362151845646303233> thank you for the feedback, we will take it under adviseme...
please give me the support email
oblique ice
For egregious player behaviour you can send screenshots/video to the support tea...
@smoky thicket
smoky thicket
Thanks
oblique ice
Please remember while it is important that we listen to feedback, positive or negative—please be constructive. Avoid rudeness, harassment, or disrespect towards developers, staff, or other members. Be thoughtful and provide constructive suggestions rather than emotional reactions.
glad veldt
Hello I wanted to create an account. But it keeps saying my e-mail domain is restricted. It is a gmail
oblique ice
Hello I wanted to create an account. But it keeps saying my e-mail domain is res...
🤔 Gmail should be an accepted domain. Please try checking your network connection:
Certain countries or localities may require using a VPN to ensure a stable connection.```For additional account inquiries, please contact our support team at support@gaggle.fun
glad veldt
For additional account inquiries, please contact our support team at support@gag...
Thank you for the answer- I have internet since I am playing other online multiplayer games right now.
oblique ice
The ol' off and on again refreshes connections
glad veldt
Sadly it kept saying it: Something went wrong: You are attempting to create an account with a restricted email domain. Please try again using a different domain., I will wait for the support feedback
true inlet
So I keep encountering a Client Timeout problem both when trying to host a game ...
Hey just trying to forward this post to the attention of the community. Been trying to help fix this issue but for the life of us we can't figure out what is wrong. I will say its affecting both people in the house we are trying to play with
oblique ice
Certain countries or localities may require using a VPN to ensure a stable connection.```If multiple devices are having trouble connecting, may be a network setting
for example if you are on a college campus, the campus may be blocking network connection to services
neon herald
How can i report someone for typing some ... Things in the chat when they already left
gusty silo
If multiple devices are having trouble connecting, may be a network setting
Would you know what network settings i should be trying to mess with? 🥲
gusty silo
```If using wifi or ethernet cable, reboot the modem and/or router you are conne...
Our internet runs at 366 Mbps download and 355 Mbps upload speeds. I'd just be surprised if the US needs a VPN 🥲
oblique ice
May have to try a VPN or try contacting your internet service provider as you should be able to connect in the US
normal pawnBOT
@earnest lotus
Moderation
quiet token
When I tried to buy gold through Steam, I got this banner. This error doesn't depend on my Steam account.
If I pay through other sources, everything works, but the problem is that all my funds are in Steam.
Gaggle Fun support hasn't responded for 19 hours.
It would be a shame if I couldn't buy the stock I wanted because of this.
waxen sandal
When I tried to buy gold through Steam, I got this banner. This error doesn't de...
I don't believe you can purchase gold via steam any more, can you?
I just tried and it took me to the Gaggle website
Support generally takes between 1 and 3 business days to respond depending on the number of requests in front of you. Be sure to keep checking your email including the spam and trash folders just in case replies are accidentally being sent there
quiet token
I don't believe you can purchase gold via steam any more, can you?
I just tried ...
When you buy through Steam, you're first redirected to the Gaggle website, then you enter your first and last name, and then pay from your Steam balance. It's while you're entering your first and last name that it gives you an error
waxen sandal
oh okay
Steam mentions this about the error you have shown
Disable or completely remove any IP proxy or VPN software that you may be using, restart your computer, and test your purchase again. All transactions that are initiated through anonymous proxies will be declined by Steam.
If you are still unable to complete a purchase, contact Steam Support with detailed information, including your Steam account name and the exact error message that you are seeing.
However, I would suggest waiting for a reply from support
quiet token
The problem is that I couldn't make purchases only in Goose Goose Duck; everything was fine in other games.
So, yeah, I'll wait for a response from support.
gusty silo
May have to try a VPN or try contacting your internet service provider as you sh...
I forgot to ask. What exactly should I be trying to ask my service provider? Because I feel like if I just say "I cant connect to goose goose duck servers", they're going to have no idea how to help me and just refer me to goose goose duck to resolve the issue if its only this game im having a problem with. Should I be siting something specific like a specific DNS server address or something?
safe bobcat
The screen was recorded while playing, but the video clip did not hear any sound and could not adjust the device volume.
I played over the phone.
hushed wedge
I’ve been having a pretty big issue with Goose Goose Duck and I was wondering if you could help or point me in the right direction.
Every time I try to launch the game on Steam, it shows the loading screen, gets stuck on “Waiting for the game to start”, and then just closes by itself — the game never actually opens.
Here’s what I already tried:
-
Restarted PC and Steam
-
Ran the game as Administrator
-
Tried all the common fixes I could find online
-
Reinstalled the game
-
Even tried downloading and running the standalone version directly from Gaggle’s official site, but had the same issue
Also, when I manually run the Easy Anti-Cheat setup, the CMD window flashes for a second and disappears instantly without starting the installer.
normal pawnBOT
@hushed wedge
Support
hushed wedge
<@851780651133042699>
normal pawnBOT
@hushed wedge
Info
proven ice
You may wish to try connecting via a VPN to see if you are able to connect.
hushed wedge
You may wish to try connecting via a VPN to see if you are able to connect.
The game was working fine before, but I haven’t played it since the last update. When I tried to open it again, this issue appeared. I also tried using a VPN (Proton), but the problem still persists.
wet geode
yo guys
proven ice
The game was working fine before, but I haven’t played it since the last update....
You can reach out to the support team, but if both speeds are not above 10 Mbps there may not be much they can do to help.
proven ice
i press to find game and i cant found any game
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.
You may also have too many filters set when searching
wet geode
You may also have too many filters set when searching
im from morroc and my wifi is good 4-9 mb
normal pawnBOT
{1}
Info
wet geode
ok
jovial forum
Is there a way to change the email? I have to change to my mail
proven ice
Is there a way to change the email? I have to change to my mail
If I recall correctly you will be unable to change your email address for security purposes.
quasi sand
Does anyone having isues with not identifying the mic ? I'm playing on mac mini with steam
twilit palm
Does anyone having isues with not identifying the mic ? I'm playing on mac mini ...
wdym? like ur mic isnt being picked up?
coarse urchin
I think I'm having the same problem @quasi sand
In the mic test my audio isn't even registering. I'm also playing on a mac, but have friends who play on macs without issue. I've tries both with airpods and sony WH1000XM5s
Did you find a solution? It's been annoying to not be able to join proximity chat
stable pollen
@quasi sand @coarse urchin —Do you have microphone permission checked in the OSX Setting? (Settings > Privacy & Security)
median onyx
Update: I solved the problem, I had the steam overlay disabled, so the purchase was opened through the website, not steam. Hello, I'm asking for help! I used to buy a battlepass through steam in the spring without any problems. But now, for some reason, when I try to purchase, I am redirected to a website where there is no payment option through a steam wallet, there are only cards, paypal and other options. Is there an opportunity to buy a pass via steam and how to do it?
obtuse viper
Please help me with this,my game keep crashing after easy anti cheat,it wont open although i unstall and install many time but it still not fixed
inner fulcrum
Demo is not giving a countdown or any ticking noise, you just blow up
normal pawnBOT
@inner fulcrum
Info
Please let us know by providing as much detail as possible including:
- Description of what happened
- Steps that may have led to the unintended behavior
Ways to let us know!
- In-game Bug Report: Open Settings -> Bug Reports and fill out the information there
- Contact the support team through email at support@gaggle.fun or Online Form #troubleshooting-and-bug-reports
Details help the team investigate and resolve any unwanted behaviors, please don't send them on a wild Goose chase
Unfortunately, we won't be able to investigate and resolve issues if we don't have any information.
oblique ice
Please help me with this,my game keep crashing after easy anti cheat,it wont ope...
I would try uninstalling and reinstalling Easy Anti-Cheat as something may be blocking it
oblique ice
Update: I solved the problem, I had the steam overlay disabled, so the purchase ...
Payments are processed through the website so the available payments methods are available on the website
median onyx
Payments are processed through the website so the available payments methods are...
Thank you. I checked and found that the steam overlay was disabled. I realized that it opens the necessary purchase page through the steam wallet.
coarse urchin
<@770128935550713866> <@363777432211423252> —Do you have microphone permission c...
I didn't! I'll check if it works now, thanks a bunch
rare rampart
hey so my game isnt letting my log in for some reason? it always gives me the excuse that the server is full, before saying something external went wrong
and i had just played it for the first time a while ago
oblique ice
hey so my game isnt letting my log in for some reason? it always gives me the ex...
This is usually an indicator that you will need to check your network connection
Certain countries or localities may require using a VPN to ensure a stable connection.```its weird though because it worked fine the first time i played it
oblique ice
Network connection can vary when you connect especially to different networks
If your connection speed drops below 10Mbps you can experience disruption of service
tiny rune
how do i sign into my account on pc from my phone account? i go to email to see which email is used and its blank
oblique ice
You will need to use the same sign in credentials between devices
obtuse viper
I would try uninstalling and reinstalling Easy Anti-Cheat as something may be bl...
my easy anti cheat just appear and then disappear after i open it.I cant reinstall it
I think it only happen when i play goose goose duck
I tried 7 min in hell and it run perfectly
only goose goose duck happen
tiny rune
You will need to use the same sign in credentials between devices
somehow i dont have a email linked on my phone account and wont let me add one so that i can log on my pc one
oblique ice
I tried 7 min in hell and it run perfectly
... 7 Minutes in Hell does not go through easy anti-cheat
oblique ice
somehow i dont have a email linked on my phone account and wont let me add one s...
For account related questions you will need to contact the support team #troubleshooting-and-bug-reports
full moth
I havent played this game in ages but when i came back today i lost all my cosmetics and have nothing,
oblique ice
I havent played this game in ages but when i came back today i lost all my cosme...
Hello, you will need to sign into the same account as you did before using the same sign in method (e.g. email/password vs sign in with google)
full moth
Hello, you will need to sign into the same account as you did before using the s...
it didnt let me cuz it never uninstalled
oblique ice
You'll need to sign into your Gaggle Account
that you created when you first played GGD
full moth
it is
oblique ice
items are not removed from accounts, likely unintentionally created an alt-account
for account related questions, please contact the support team #troubleshooting-and-bug-reports
brisk fox
i have a problem i can`t see anyone online in my account I want a solution
twilit palm
i have a problem i can`t see anyone online in my account I want a solution
try restarting ur game, that fixes it most of the time
brisk fox
try restarting ur game, that fixes it most of the time
I deleted it and downloaded it again from Steam and again from your official website and in both cases it didn't work
mellow loom
When I try to log in:
If I input the right email and password
I get taken back to the sing in screen
If I input wrong password
It tells me the email or password is incorrect and then takes me to the sing in screen
I tried it on the Steam version as well as direct download for windows.
I was logged in before.
oblique ice
You will need to sign into the same account using the same method as before (email/password vs sign in with google)
For account related inquiries you will need to reach out to the support team #troubleshooting-and-bug-reports
mellow loom
sign in with google also doesnt work
oblique ice
If you didnt create an account with google, it wouldn't
mellow loom
It logs me onto the website. The game loads for a while and then goes back to the Sign in screen.
oblique ice
You may have to contact the support team to investigate the status of your account
To ensure you registered, verified the account, etc. etc. and signing in through the correct method
Here in the discord we don't ask for information about your account for security and privacy reasons but contacting the support team will give you that privacy
mellow loom
I´ve already sent request
And I have 104 finished games a decent amount of them on the device I cannot log in on.
oblique ice
The team will get to your ticket when they can
Accounts are not removed unless you go through the 3-step process
So assuming you didnt go through that process, they'll be able to assist you
mellow loom
I restarted my computer and now it let me log in, can I unsend a support request to not clog up the system?
oblique ice
If you submitted through email, you should be able to reply to that email with a "nevermind"
glad the ol' off and on again worked for you
mellow loom
I sent it through the website
oblique ice
I forget if you get a email confirmation or not that you can reply to if you used the website
oblique ice
For account and purchase related questions you will need to contact the support team #troubleshooting-and-bug-reports
@weary robin deleted your message to keep your email address private
rare shale
- installed ggd on a new Windows device through steam but through a different Internet Connection than my home WiFi or mobile Hotspot
- Password was wrong connected to an Email I no longer use but still have access to
- went to reset my password and tried to update the email address(which i later found you cannot do yourself for that I sent to the gaggle-support-email)
- reset password sucessfully and go to login in ggd but i get confusing error Messages (view attachments) and sometimes ggd doesn't lauch at all and stops starting up when EAC is still initializing and outputting error 3005 which i was able to fix partially because it still sometimes happens
- as a result I try multiple things: reinstalling ggd, restarting the device, reseting my password another time and deleting the "Cache"(?) of gaggle off my PC and reinstalling it through steam but I keep getting the same error messages
oblique ice
1. installed ggd on a new Windows device through steam but through a differen...
Looks like you followed the instructions and contacted the support team regarding your account status, they will be able to assist you with your account when they can
Here in the discord we don't ask for information about your account for security and privacy reasons but contacting the support team will give you that privacy
dry panther
Hello my mic isn't working in game so far 1. made sure all the drivers are up to date 2. allowed the permission's for ggd 3. Turned up my mic volume 4. turned on and of echo cancellation 5. My mic works for other games and apps but not ggd (the mic check wont work also) 6. No other apps are using my mic while im playing 7 made a ticket in game
oblique ice
Hello my mic isn't working in game so far 1. made sure all the drivers are up to...
Try this:
#known-issues message
dry panther
Try this:
https://discord.com/channels/816356438032908328/1153771135998111904/11...
I did
zinc sigil
Hey I'm trying to join a friend but it says I'm not allowed but I never played with anyone in that lobby
And i was sent a friend request but never got it
normal pawnBOT
@zinc sigil
Moderation