community-solutions

[weary mulch]

i don’t know please request a ticket in #troubleshooting-and-bug-reports

(@proven ice)

[brittle coyote]

My game starts, but it's stuck on the loading screen indefinitely!

This can usually be fixed by changing from IPv6 to IPV4. If you are using Windows 10, click on your start menu and open the Control Panel. Open Network and Internet, and then Network and Sharing Center. On the left menu, select Change Adapter Settings. Right click on the network connection that you use, and select Properties. Scroll down to Internet Protocol Version 6 (TCP/IPv6) and un-check the box, and then select OK to save your settings.

[buoyant grotto]

Did that already, waiting for an answer :/

I tried the ipv 6 to 4 already

But I have windows 11

[weary mulch]

it can take them a while sometimes but they’ll get there eventually

[proven ice]

@buoyant grotto
Are you using the version from Steam or the version from the Gaggle.fun website?

[buoyant grotto]

The one from steam

[proven ice]

I might try downloading the windows version from the website and see if you encounter the same issue

[weary mulch]

thanks for the assist @proven ice

[buoyant grotto]

Installing it now!

[waxen sandal]

When launching the version from the website, be sure to use the launcher with the blue bear icon.

[buoyant grotto]

I am confused

It doesn't work but I don't know how to do the blue bear thing

[proven ice]

So reviewing what you initially tried, the only other thing I could recommend is giving the modem and router (if on wifi) both a reboot

[buoyant grotto]

It works on other computers that are on the same internet, I tried a data hotspot via my phone too

[proven ice]

Looks like you used all the available resources to attempt resolving it yourself, kudos on that! At this point I think the support team may have to follow up.

[dark owl]

Would anyone be able to help me with the twitch drops?

Ive disconnect my gaggle account and twitch

[proven ice]

What is the issue you're having? The steps are in #🌠︱twitch-drops to connect the accounts

[dark owl]

And reconnected and logged out from the game and still nothing

Oh I’ll try that

[weary mulch]

i believe the point is to connect them not disconnect but yeah like d20 said

[dark owl]

I recently got back into the game like 2 months ago and had to make a different account new a phone since I didn’t know the other one. The last time I connected my twitch was 2 years ago so I didn’t know which account it was linked too

[weary mulch]

right… they changed the way their drops work since then with better integration so yeah i would try #🌠︱twitch-drops

[dark owl]

I will try now thank you for the help

[weary mulch]

welp thank DNDad he suggested it first

[dark owl]

Thank you 🙏

[dark owl]

This is what I keep getting when I try to link my twitch with my newer account. But I’ve deleted my old account which used to be connected to my twitch

[proven ice]

@dark owl
Best bet will probably be to contact the account support team at [e-mail]
There's not much we can troubleshoot here with player accounts

[weary mulch]

ummm that might be something twitch can resolve

[dark owl]

Oki thank you both again

[weary mulch]

hope they can help

[proven ice]

@wooden prairie
#known-issues message

[ruby charm]

I had the same issue, if you go to your connections on twitch you should be able to unlink the ggd account connected and then reconnect it to the account you’d like ^^

[buoyant grotto]

A reinstall of windows fixed the issue!

[dark owl]

I’ve disconnected it and reconnected many times and it still says the same thing. It asks to authorize the login not to put in my email and password yet still the same thing

And I thought maybe I had to wait till gaggle deleted my older account but I got a email saying the account was successfully deleted and tried again just now still not working. I’ve messaged support to see if they can help

[ruby charm]

Oh :( I’m sorry to hear that; Ik with mine it still showed the tab that it failed to link but my twitch showed that I did link it. Definitely try out what d20 said ik the support team was really helpful to me before so I’m sure they will probably be able to help you out as well

[stuck dome]

Hello, my game closes directly after loading. I have tried uninstalling it three times, and it still doesn't work, can any one help me please 🥲 🙏

[proven ice]

@stuck dome
What specific device do you play on?

[stuck dome]

pc

[proven ice]

Are you getting any error messages at all?

[stuck dome]

no, it closes directly

[elder surge]

I can't buy and see items in the game, can anyone help me fix this?

[shut sparrow]

If you bought something please restart your game.

[proven ice]

Do you have any third party software installed like auto-clickers or cheat programs for other games?

[stuck dome]

no 🥲

[elder surge]

I tried deleting the game many times but it didn't work, I bought the item but can't use the item

[brittle coyote]

@stuck dome

My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

[proven ice]

Try the above @stuck dome

[proven ice]

If you're certain you purchased the items/currency for the correct email address, you will need to contact [e-mail] for assistance

[elder surge]

tks @proven ice

[stuck dome]

i don't find gaggle

[proven ice]

Are you on a Windows PC?

[stuck dome]

yes, but i don't find anything name " gaggle"

[gritty pilot]

Hello 👋

[proven ice]

@stuck dome
You can try this in #known-issues

#known-issues message

[stuck dome]

finally it's working 😭 thank you very much 🙏

[dire solstice]

crash on this moment, any ideas how to solve?

reinstalled and cleared register already

[proven ice]

Is this on a windows device?

[dire solstice]

yeah

[proven ice]

I would check out the EAC solutions here

#known-issues message

[dire solstice]

already done

[proven ice]

Then you'll need to put in a support request with the instructions in #troubleshooting-and-bug-reports
Something on the device is preventing the game from loading, possibly an installed program conflicting with EAC

[dire solstice]

how long can take to get reply from support?

[proven ice]

2-3 days is typical. If you haven't received a response by then you can send a followup

[oblique ice]

*business days

[idle schooner]

I wanted to purchase the Support Pack, but I don’t know if it can be done from Russia?
And a question about him, on the picture it says “Bonus* 20 /game” next to Party Goose (pet), what does this mean, I couldn’t find any information.
||I used a translator, sorry if something is not clear :3||

[proven ice]

The gaggle.fun site should show what payment types are accepted when you try to checkout.
The pet will give you bonus coins for the first three games you complete each day with that pet.

[pale bane]

<!DOCTYPE html>
<html lang=en>
<meta charset=utf-8>
<meta name=viewport content="initial-scale=1, minimum-scale=1, width=device-width">
<title>Error 403 (Forbidden)!!1</title>
<style>
{margin:0;padding:0}html,code{font:15px/22px arial,sans-serif}html{background:#fff;color:#222;padding:15px}body{margin:7% auto 0;max-width:390px;min-height:180px;padding:30px 0 15px} > body{background:url(//www.google.com/images/errors/robot.png) 100% 5px no-repeat;padding-right:205px}p{margin:11px 0 22px;overflow:hidden}ins{color:#777;text-decoration:none}a img{border:0}@media screen and (max-width:772px){body{background:none;margin-top:0;max-width:none;padding-right:0}}#logo{background:url(//www.google.com/images/branding/googlelogo/1x/googlelogo_color_150x54dp.png) no-repeat;margin-left:-5px}@media only screen and (min-resolution:192dpi){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat 0% 0%/100% 100%;-moz-border-image:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) 0}}@media only screen and (-webkit-min-device-pixel-ratio:2){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat;-webkit-background-size:100% 100%}}#logo{display:inline-block;height:54px;width:150px}
</style>
<span id=logo aria-label=Google></span>
<p>403. <ins>That’s an error.</ins>
<p>Your client does not have permission to get URL <code>/getGGDVersion</code> from this server. <ins>That’s all we know.</ins>

How can I fix this error?

[inland condor]

I was just curious if anyone has happen to know step by step how to do the turtley awesome achievement, I’ve seen 3 different ways but not sure if doing right also heard to hear for a coin sound when you don’t get one to indicate door is open, as well there’s a bug and may not work?

[weary mulch]

i don’t think it has been confirmed yet so just try them out, the achievement is gained by going into the secret room

[weary mulch]

@proven ice ummm any help?

[proven ice]

Seeing as there are a lot of google branded images in that text, possibly an issue with the google account being used to attempt a login. Might suggest logging out of the account from the browser on the device and trying again

[inland condor]

Ah okay just wanted to see if anyone who already got it had tips or something, I got a group forming to try yo get it

[weary mulch]

@slow obsidian might be able to help you she had some tips

[inland condor]

I think I’ve played with them once or twice I’ll make sure to ask them thank you 😊 🙏

[kind sage]

Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 2

help

[shut sparrow]

#known-issues message
That should help you

[kind sage]

it didn't work at all

[proven ice]

@kind sage
What device are you playing on?

[kind sage]

steam on pc

[proven ice]

@kind sage
Can you try right clicking the game in your library and going to Properties > Installed Files > Verify Integrity of Game Files

[kind sage]

its okey

eeee...

[proven ice]

What does it say after you click the i

[kind sage]

same error again

[proven ice]

I would next try manually installing Easy Anti Cheat with these instructions
#known-issues message

[kind sage]

I followed the instructions and now I'm trying again

uh =_=

[proven ice]

@kind sage
Do you have any third-party programs on the device such as auto-clickers or cheat programs for other games?

[kind sage]

There is auto-clicker, I was using it for Roblox

[proven ice]

I would suggest removing any programs like this, as it may be triggering Easy Anti Cheat and preventing the game from launching

I would restart the PC after removing any such programs

[kind sage]

I deleted auto-clicker

[hearty shadow]

So I'm on Windows 11 PC version of the game and I can't launch the game. I've had this issue in the past but it was only temporarily solved. I can click play and it will say that it's launching but it won't open the game whatsoever. I have all the needed requirements to play the game, I've checked my firewall, verified the files, uninstalled & reinstalled, and restarted my computer. None are fixing the issue.

[weary mulch]

this sounds very similar to another message not to long ago, please submit a ticket to the team in #troubleshooting-and-bug-reports

[weary mulch]

the same issue pretty much…

[slow obsidian]

Hey, been tryin to get the same ach for some ppl n we haven't rlly gotten exact steps yet. My current theory is 4 diff toilets done only one, 4 hose pods, 4 input codes, anddd a certain sabo combo which plays a sound when all r called (idk which yet). When we do figure it out, I'm sure it'll b posted on Danero's achievement guide on steam.

[inland condor]

Ah okay thank you so much ❤️❤️

[analog latch]

I've been stuck on this loading screen for about 30 minutes but can't access it

[brittle coyote]

My game starts, but it's stuck on the loading screen indefinitely!

This can usually be fixed by changing from IPv6 to IPV4. If you are using Windows 10, click on your start menu and open the Control Panel. Open Network and Internet, and then Network and Sharing Center. On the left menu, select Change Adapter Settings. Right click on the network connection that you use, and select Properties. Scroll down to Internet Protocol Version 6 (TCP/IPv6) and un-check the box, and then select OK to save your settings.

[analog latch]

its doesn't work

I have tried all your ways

[brittle coyote]

My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

[proven ice]

What device are you playing on?

[analog latch]

window 10

srry im playing on laptop

[proven ice]

@analog latch
Were you able to try the solution that involves using the Registry Editor?

[analog latch]

I just finished it a few minutes ago

I have to reinstall the game again, deleted the registry and turn off ipv6

[proven ice]

Ok

[trail coyote]

Hiii, are servers okay? My friends cannot join/host a game. Anyone got a same problem?

[neon cosmos]

Servers aren’t working for me either. Have been trying for half an hour and nothing works. I am on mobile so i tried closing the app, deleting it and turning my phone off and none of that helps

[dawn vortex]

I can't get into a game - it only shows the play and collection button. When loading, it initially shows all the buttons, but they disappear. When I've been able to see a friend, it says I am disconnected. I have pictures if you need them.

I have tried restarting steam, restarting the game, uninstalling and reinstalling the game.

[neon cosmos]

Yeah same issue

[proven ice]

#💬︱general message

If restarting the game doesn't work, give it a few minutes then try again. If there's a persistent issue the team will get it resolved ASAP

[gloomy flame]

Servers are not Ok right now

[loud wasp]

quando coloco partidarapida depois de 10 segundos o jogo volta pro lobby é não consigo sair dessa tela

[smoky path]

I need help

Every time I log in I get kick out for no reason and every time I refresh the game it keeps logging

[brittle coyote]

@smoky path

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[smoky path]

Help @proven ice

[proven ice]

Start by sharing the results from this test

[smoky path]

What does it do

[proven ice]

Internet speed test

[smoky path]

I don’t trust in links that is sent to me

[proven ice]

Ok

[smoky path]

But for now

I will try it

Ok

What now @proven ice

[proven ice]

@smoky path
It is likely your upload speed is dropping below 10 Mbps, especially if on WIFI. I would try rebooting the modem and/or router and restarting the mobile device. Being physically closer to the WIFI source may also help.

[smoky path]

So your telling that I should unplug the Wi-Fi and plug it back in?

[proven ice]

I would try rebooting the modem and/or router and restarting the mobile device.

[smoky path]

So like restart the phone that is the powers button and the volume button ?

So that’s what your telling me @proven ice

[proven ice]

Whatever steps you would normally take to reboot the modem and/or router and restart the mobile device are the steps I am suggesting.

[smoky path]

So last question sorry for asking so much what is a modem @proven ice

[proven ice]

It is the device that provides the bandwidth to your router. Sometimes a modem is also a router.

[smoky path]

@proven ice I did the thing that you told me to do yesterday and it did not work

[proven ice]

@smoky path
Sometimes using a VPN may help. Otherwise, I would suggest contacting the support team with the instructions in #troubleshooting-and-bug-reports

[smoky path]

Ok and what is a VPN

[proven ice]

A VPN, which stands for virtual private network, establishes a digital connection between your computer and a remote server owned by a VPN provider

[weary mulch]

basically i tells ggd you are in a different place from where you actually are and so the game lets you play…

to my understanding

[zealous ice]

Hi - is anyone have solution to this problem? My game crush after i try to loading with error: "Unity playback engine. not respond".
And then game crush on loading screen, i try every recommendation that find on this issue - but nothing help/
Mb here smn have any info how to solve it?
Steam version

[weary mulch]

“Unity playback engine
Unity playback engine not responding
When closing a non-responsive program, unsaved information may be lost.
→ Close the program
→ Wait for the program to respond”

[zealous ice]

Ty for answering, but i have this issue almost 2 weeks, i reinstall\check files and etc, and nothing help

[zealous ice]

Anyone?

[zealous ice]

@brittle coyote "Unity playback engine" error

[weary mulch]

i was just translating so other people could help easier

[zealous ice]

oh)) ty))

[weary mulch]

@proven ice might have some advice

[cobalt ember]

@zealous ice - can you try going to your Steam Library
Right-click on Goose Goose Duck and select “Properties”
Select the “LOCAL FILES” tab and click on the “VERIFY INTEGRITY OF GAME FILES…”. Then try restarting the game ?

[weary mulch]

he is my go to man with tech support

i guess buzzbar got you though

[zealous ice]

Hi - thank u for answer, there steps that ive already try to do in last 2 weeks:

1. I checked the integrity of the game files + reinstall game
2. I turned off the antivirus
3. I tried to run the game through the game folder
4. Launched anti-cheat with administrator rights
5. Utilities checked all updates on the computer- video card \ cpu and so on
6. Deleted all goos files via the regedit command
   I think I did everything I found on the forums but still nothing help

[zealous ice]

Ahah)) ty again for ur attention and help :3

[fallen stirrup]

Have you tried a vpn or disabling ipv6?

[zealous ice]

i have windows11 pro - and that recommendation was for window 10
why i need try vpn?

[weary mulch]

i have a lead…

[zealous ice]

u mean my region blocked?

but i was playing peacefully and than this happend

[cobalt ember]

Yes, some ISP providers do restrict access to the game servers, so it could be a good option to try.

[zealous ice]

ufff...i need time to do that...

[weary mulch]

i think this is an issue with steam… i found very similar issues posted on reddit previously with other games…

[zealous ice]

but if it also dosent help - what else i can do?

[zealous ice]

ye in steam forum i find some same topics with my problem - but no one answered that they was able to fix it(

[weary mulch]

yeah…

[zealous ice]

any diffrent region - or i need choose eu or en?

[cobalt ember]

i'm not experienced with VPN's, sorry, I just know, as Darren has suggested, that that has helped some players. Perhaps try disabling ipv6 first?

[weary mulch]

looking into this issue further online i have realized that there is not a known fix, it’s not an issue with ggd but rather steam/nvidia/windowsOS btw

[zealous ice]

i dont have ip4 on my version 😦

[weary mulch]

can you download the game through gaggle . fun instead of steam? i believe it might work then

[zealous ice]

welp - that make me so 'lucky' - we was playing like 8-12 people and only i have that issue 😄 soooo lucky

[zealous ice]

ye i will try do it after vpn

[weary mulch]

i think switching to the gaggle.fun version should fix the issue…

[zealous ice]

bc if vpn not help - and i dont have any other things to update for my pc - i will hope that steam version not very good and try do it from main site

[cobalt ember]

https://gaggle.fun/goose-goose-duck < here's the link to download a non-steam version of GGD.

[weary mulch]

Thank you!

[zealous ice]

awwww)) ty so much :3

[weary mulch]

i was searching desperately through old discord messages for that link lmao ty buzz

[cobalt ember]

worth trying 🙂

[zealous ice]

ahahah) ye i spend tons of time searching possible way to fix it, every piece from all sites 😄 my last step and hope was discord )

[cobalt ember]

microsoft forums suggest re-registering the unityplayer.dll - have you tried that?

[zealous ice]

2 times 😄

i saw that recommendation too - when start searching not goose forums - but unity one

[cobalt ember]

unfortunate! As it's an issue with a third party programme, it's hard for us to identify exactly why and any suggestions are at your own risk 🙂

there are too many variables. 🙂

[zealous ice]

welp - at least i will know that ive done all i can

[cobalt ember]

does it happen all the time, or just some of the time? when did it start happening ?

[zealous ice]

we play - like everything was good, and when i launch game on other day its just stop working

basically no any updates or smth, just magically happend if i can say that
i was not having any issues

BUT! one sec- i think its because i was using login\pass via google window registration

like...how to explain

[weary mulch]

have you tried downloading it from gaggle yet?

[zealous ice]

in the registration window that appears at the first launch, u can manually enter the password or simply link the account using google mail, where you do not need to enter anything and the client pulls up the data using mail

i have feeling that that can be issue

[zealous ice]

o na - i make wireguard tunnel to use vpn

was distracted 😄

will try now

[cobalt ember]

If you have a compatible phone - you can try downloading the mobile version too

[weary mulch]

it’s fine hehehe i was just wondering since i was… on my own little adventure of embarrassment with ducktor who

[zealous ice]

ye but i want play with my community on pc ))

[zealous ice]

im loading)

nah didnt help

[weary mulch]

there is cross platform if you do need to resort to playing mobile

[zealous ice]

i even install it on other disk + delete previous steam-version with revo programm - so there was not any leftover things was on pc

[zealous ice]

oh) thats good to know, but im not a fun of mobile gaming )

[weary mulch]

very understandable.

[weary mulch]

unfortunately i’m at a loss for advice and the internet also has none so i’m gonna have to call it a loss, at least for me for the night (it’s 3:30 am)

[fallen stirrup]

Have you tried deleting the c:/Users/appdata/LocalLow/Gaggle Studios inc folder

[weary mulch]

so sorry about that though

[zealous ice]

broooooooooooooooooo VPN

works - jesus christ

[cobalt ember]

yay!

happy for you! 🙂

[zealous ice]

i will cry

[weary mulch]

[cobalt ember]

Thanks for the advice, Darren 🙂

[zealous ice]

Thaaankkk u all sooooo muuuuuuch

[fallen stirrup]

They are my, if all else fails, reply

[zealous ice]

If anyone will have that issues - i was launch game from website + vpn

[weary mulch]

Okay! i will remember that

[zealous ice]

Send u all blow kisses :3 ty for patience and all msgs)))

https://tenor.com/view/cat-gif-26024760

[weary mulch]

i’m very glad we could help you get it working

extra kisses to DARREN(!!!) and buzzbar

they are amazing and definitely helped the most

[zealous ice]

https://tenor.com/view/cat-cats-love-cats-cute-cat-cute-cats-gif-24560723

mua mua mua mua @cobalt ember @fallen stirrup

[weary mulch]

i don’t even own a computer so i don’t really know my way around issues like this

[zealous ice]

i will answered in steam topics that i saw with this issue, mb it also helps to others )

[weary mulch]

anyways goodnight!

[zealous ice]

u 2)

[muted ember]

Esper Duck error cannot be killed ?

[oblique ice]

If you have information, if you are still in the lobby and could submit a bug report that would be much appreciated
#bounty-board message

[proven ice]

@jaunty karma
Try this

#known-issues message

[proven ice]

@bold tree
Try this

#known-issues message

[bold tree]

Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 2

[proven ice]

@bold tree
Try this

#known-issues message

[bold tree]

I tried many times but it didn't work and I feel quite sad about this. I hope the game maker will fix the error as quickly as possible!

[proven ice]

@bold tree

You can also try this

#known-issues message

If that does not work, you may wish to try connecting with a VPN

[bold tree]

I really appreciate your kindness but I have tried many ways and it still doesn't work

[shut sparrow]

As those didnt work I would suggest contacting the support team with the instructions in #troubleshooting-and-bug-reports

[sterile sage]

Hey i getting error code 2 the game violent thing

i try reinstall game

and this doesn't work

eos manually thing too

[shut sparrow]

please try #known-issues message

[sterile sage]

i do it too

[sterile sage]

and doesn't work

[shut sparrow]

have you tried this one then ? #known-issues message

[sterile sage]

i dont know how to whitelist

these websites

[sterile sage]

can you help?

[shut sparrow]

From what I am seeing "click Start, type firewall and click Firewall & network protection. Click Allow a program or feature through Windows Firewall (or, if you're using Windows 10, click Allow an app through firewall)"

[sterile sage]

Duck Duck Goose Allowed

its allowed

ggd launcher

[sterile sage]

am i need to change allowed ggd to directly game

or add it too?

[shut sparrow]

Have you tried opening GGD ? Im not sure after this point cause this is not my area of expertise. If you can wait til someone more equipped comes along might be best.

[sterile sage]

am always start it from steam

and steam opens launcher

GGD Launcher

@shut sparrow

It doesn't work

[shut sparrow]

At this point you can wait for @proven ice when hes available or go to #troubleshooting-and-bug-reports and follow the instructions for someone more knowledgable

[sterile sage]

hey im here

[proven ice]

@sterile sage
Are you playing on a windows pc? You may wish to try downloading the version from the Gaggle.fun website

[sterile sage]

I Downloaded it from steam

[shut sparrow]

Ty D20. I tried

[sterile sage]

I deleting it and download from game website right?

[proven ice]

Are you playing on a windows pc?

[sterile sage]

yes

windows 11

[proven ice]

Then yes, I would try the version from the Gaggle.fun website

[sterile sage]

it continue

nothing changed

i do everything ducktor said

@proven ice

[proven ice]

@sterile sage
What country do you connect from?

[sterile sage]

turkey

[proven ice]

@sterile sage
You may need to connect with a VPN

[sterile sage]

i dont need because

my internet provider doesn't have blocked websites

[brittle coyote]

@sterile sage

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[sterile sage]

you see

[proven ice]

Okay. You may wish to try connecting with a VPN. Otherwise, you can contact support with the instructions in #troubleshooting-and-bug-reports

[sterile sage]

oky i try

[weary mulch]

@languid girder what seems to be the issue?

[weary mulch]

@proven ice

[proven ice]

I believe more people are opting to play private or public lobbies.

Doubt anything is wrong, just probably not other players looking to jump into quick play draft right now

[weary mulch]

i

realized the issue

i had it set to no mic

i think that was probably the issue

[hearty shadow]

help ;-;

can anyone help me with the problem i have?

[shut sparrow]

.... well depends. what is the problem

[hearty shadow]

well, i already put it through on the website but i seem to be having trouble signing in.

upon doing so, the loading slows and then, when there's a bar to indicate pets, it doesn't load and crashes my game

not sure if it's something on my side or not but i kinda panicked and went here.

[proven ice]

@hearty shadow
I would start at this message and work your way down, usually uninstall reinstall or manually running the Easy Anti Cheat will resolve

#known-issues message

[hearty shadow]

tried that already.

no solution.

i can try again but it'd most likely not go anywhere.

[proven ice]

@hearty shadow
Are you on a windows pc?

[hearty shadow]

mhm.

10 to be specific.

[proven ice]

Steam?

[hearty shadow]

mhm.

[proven ice]

You can try installing the version from the Gaggle.fun website and see if the issue persists

[hearty shadow]

any potential links i could use?

shortcuts?

[proven ice]

May also try validating integrity of game files in steam

[proven ice]

https://gaggle.fun/goose-goose-duck

[hearty shadow]

download blocked for me.

frustrating.

[proven ice]

Sounds like you may have antivirus or firewall programs blocking the game

[hearty shadow]

that hasn't been payed for in a while*

xD

but yeah, this is annoying.

[proven ice]

In not quite sure what you mean by the download being blocked. Is it blocked by your device or by your internet settings or by your internet provider?
If it is the internet provider, connecting with a VPN may help.

If it is either of the first two, that would be a local setting that would need identified and troubleshot

[hearty shadow]

can i show you via vc so you can see for yourself?

that might help >.<

[proven ice]

I am not available for vc at this time. You may need to wait for a reply from the support team you contacted if none of the solutions in #known-issues worked for you

[hearty shadow]

i appreciate for the help.

[stark tendon]

If it were a goose it would have voted. Then, assassinate and shoot that goose. Does that goose's vote count?

[broken snow]

Could not validate the integrity of the game. Please try reinstalling and rebooting the client. If the problem persists, contact us with this code: 2 Can someone help me with this error?

[terse badge]

@broken snow Have you tried following the steps found here #known-issues message ?

If that does not work, you can always follow the instructions to submit a support ticket #troubleshooting-and-bug-reports

[torpid temple]

Is it possible that I can get a reduced sentence on getting banned idek what I did

[proven ice]

@torpid temple
Account issues are handled by contacting [e-mail]

[native steppe]

bro i've problem my game stopped working while loading banner in loading screen

we have try re-install many times

[brittle coyote]

My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

[warm sage]

see #1175813124989927504 plsssss

[proven ice]

@warm sage
Wait for a reply from the support team. Replies may take 2-3 business days

[native steppe]

doesn't work

[brittle coyote]

@native steppe

My game starts, but it's stuck on the loading screen indefinitely!

This can usually be fixed by changing from IPv6 to IPV4. If you are using Windows 10, click on your start menu and open the Control Panel. Open Network and Internet, and then Network and Sharing Center. On the left menu, select Change Adapter Settings. Right click on the network connection that you use, and select Properties. Scroll down to Internet Protocol Version 6 (TCP/IPv6) and un-check the box, and then select OK to save your settings.

[analog latch]

There are too many errors that cannot be fixed. The more you fix the more errors, so just reset the window and you're done

[brittle coyote]

”Fix the bugs!” … “Your game’s broken!”

We’re sorry to hear that you’ve experienced a mildly inconveniencing error in GGD. We assure you that we thrive for a fully operational game and are quite dedicated to this endeavor. If you’ve experienced something to report with proper information and feedback, you can take a gander at our #known-issues section or contact support in #troubleshooting-and-bug-reports

There is also a feature, should the issue have happened in a game, that after the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there. We can’t fix something that we don’t have any information on. Thank you for your help.

[light knoll]

Is anyone having trouble with the Esper role lately?

Or---

[tough rock]

#bounty-board

[reef path]

#816356997564727367 message

[silent sinew]

anyone else getting no music on any reload of the home menu unless i change the music once?

[oblique ice]

@undone river #816356997564727367

#816356997564727367 message

[undone river]

Why is the mic clsed

Closed

[weary mulch]

Chris already answered you directly above

[bronze juniper]

yes I have

[weary mulch]

please submit a report ticket with the support team #troubleshooting-and-bug-reports

@bronze juniper

[civic verge]

me too

[civic verge]

not working

[kindred sinew]

Hey, Im looking for someone from gaggle crew. I have question regarding license for commercial activity

[waxen sandal]

I believe commercial inquiries can be sent along to business @ gaggle.fun

[cobalt ember]

That is correct - please email that address, with as much detail as possible about what you'd like to licence and why, and the crew will review your submission.

[tame mantle]

Here’s a trouble: I cannot enter by the link, where I need to have a ticket. But I have a recording of problem

Where I can place it?

[fallen stirrup]

Email [e-mail]

[tame mantle]

Thanks!

[cobalt ember]

are you located in/near one of the countries listed here? #816356997564727367 message

[modest breach]

How to fix this I can't hear anyone ....?

[ashen vale]

After the last update, in-game players' voices are intermittent. It only gets better in the lobby and when you die.

Is there any solution to this?

[fallen stirrup]

What language are you set to? Is it English?

[modest breach]

Yeah

[ivory shoal]

can u fix this bug? i need 30 minutes for get menu, and when try join to room, i have back to menu.
this update so bad.

[brittle coyote]

”Fix the bugs!” … “Your game’s broken!”

We’re sorry to hear that you’ve experienced a mildly inconveniencing error in GGD. We assure you that we thrive for a fully operational game and are quite dedicated to this endeavor. If you’ve experienced something to report with proper information and feedback, you can take a gander at our #known-issues section or contact support in #troubleshooting-and-bug-reports

There is also a feature, should the issue have happened in a game, that after the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there. We can’t fix something that we don’t have any information on. Thank you for your help.

[blazing dust]

The voice chat doesn’t work

Also my friends have the same problem

[shut sparrow]

@blazing dust #816356997564727367

[weary mulch]

what’s the gaggle website? can a mod give me the link? i looked up gaggle but all i got was the definition and gaggle.net which was a different company and i don’t wanna randomly type in website names cause i don’t wanna get a virus or something

isn’t it like

gaggle.fun or something?

[shut sparrow]

Gaggle.fun yes

[weary mulch]

https:// ?

[shut sparrow]

https://gaggle.fun/

[weary mulch]

thank you Dr.

[worthy summit]

what's the problem with the mic in Egypt after update

[shut sparrow]

Disruption in Voice Services for UAE, Saudi Arabia, Egypt, and Algeria

We're aware that voice services are being blocked in United Arab Emirates, Saudi Arabia, Egypt, and Algeria.
We are looking into alternative solutions and will provide updates as they become available.
Sorry for any inconvenience this may cause to players in those regions.

[weary mulch]

@barren spruce __ My Microphone Isn't Working__ General Microphone:
If you're having microphone issues, with a wired device/headset make sure to check to see that your drivers are all up to date, and also make sure that the volume of the microphone is not set too low in your system settings. You can also try toggling echo cancelation on and off. Make sure your microphone isn't in use by other applications such as discord, or other voice chat programs at the same time, as this may cause errors. OSX: In launchpad search for Audio MIDI Setup. If your microphone isn't there then it might be a driver issue. If there microphone is there try to change the format to something different, like to 48,000hz or 44100hz. That might work

[wide drum]

There are many bugs in the map.For example, in the basement, there is no food for the feeding task

The skill of the superpower duck has failed, and the only game of the dull bird is still being played. After the update, there are more and more bugs, please check carefully. The game experience is very bad

[brittle coyote]

”Fix the bugs!” … “Your game’s broken!”

We’re sorry to hear that you’ve experienced a mildly inconveniencing error in GGD. We assure you that we thrive for a fully operational game and are quite dedicated to this endeavor. If you’ve experienced something to report with proper information and feedback, you can take a gander at our #known-issues section or contact support in #troubleshooting-and-bug-reports

There is also a feature, should the issue have happened in a game, that after the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there. We can’t fix something that we don’t have any information on. Thank you for your help.

[grim phoenix]

Does anybody know how to fix astral's spirit not being able to move

[glad matrix]

If you could submit an in game bug report when you get back to the lobby that'd be awesome

[grim phoenix]

Alright I will do

[weary mulch]

what in the world is going on here?

i was trying to type 21/250 (talking about an achievement) but it won’t let me… tested this a few times between games and it didn’t work once

wonder why you can’t type 21 25 or 25 21

or 21/250

[proven ice]

There is a limit on numeric characters that can be entered in a single message

[weary mulch]

ohhhh

that’s

annoyingly low

just four?

[proven ice]

Alternatively

twenty-one out of 250

[weary mulch]

yeah i guess i’ll have to do that now

thanks dnDAD

[tame mantle]

I noticed one specific pattern in microphone disruption during game or in-lobby time. I’m playing on the Ipad and if you go back on Home page for a moment and then enter the game back ( if you stay away from the game for too long, you’ll be kicked away ), your game sound will decrease and your microphone will drop. Same will be if your battery will drop down to 10% or 5% and you’ll have the notification about low charge.

[unborn ruin]

I've been trying to do the achievement "The floor suits you" for a while now, which consists of winning the prize for the most takedowns 25 times, but because of this bug the achievement isn't counting

[shut sparrow]

If you’ve experienced something to report with proper information and feedback, please use the in-game feature to report such issues.After the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there.
The team can’t fix something if they don’t have any information. Thank you for your help.

[normal sage]

It's showing that I'm disconnected when I enter a room to play.

[weary mulch]

hmm

@proven ice i’m kinda busy rn do you have any solutions?

[proven ice]

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[oblique ice]

If they have additional questions or information I am sure they will ask

[eager willow]

Can anyone help

I tried using the website and I tried to verify my email nothing works

I was trying to get my account on pc but no luck

[proven ice]

The account team can be reached at [e-mail] and will typically reply in 2-3 business days

Or you can open a ticket at this link - https://gagglestudios.zendesk.com/hc/en-us/requests/new

[eager willow]

I tried contacting the team same response o don't have VPN nothing its the website it's probably bugged I when I press Google to sign in it brings me to yall website and I'm already log when I never logged in I don't know how to fix that

Im quite irritated

And one more note I can't even put my Google account

Im sorry if come as rude but I've been trying for days im frustrated

[fallen stirrup]

In your video, once you see login success what happens if you just close the browser without signing out and then click the mouse on the background in the game?

[eager willow]

I never could sign into my Google account

It always shows white and doesn't allow me to

I've been trying for almost 7 days

[tough rock]

Be sure to follow the support teams suggestion and check your spam/junk folder for verification emails or responses

[light fractal]

In the current update I still can't use the mic when connecting to a Bluetooth headset, when I turn on the mic the headset gets disconnected.
I can't play the game with this bug, please fix it

[proven ice]

#troubleshooting-and-bug-reports to open a ticket

[mighty badger]

Punch and duck game sounds too loud. My ears hurt, so please turn the volume down

[scenic kraken]

I cannot speak in game I was try delete the game and download but that still cannot speak

[soft lion]

They are aware of this and are actively getting it fixed

#816356997564727367

[glad matrix]

@hearty shadowif you have a problem, please submit a ticket or a bug report.

[scenic kraken]

Thx u

[lavish cedar]

Hello, installed and booted from steam, but it loads this popup and then closes without launching. No error messages or anything. I've updated drivers, windows, and tried doing the regedit stuff

[proven ice]

@lavish cedar

#known-issues message

#known-issues message

[last helm]

The problem will not go away if reinstall the game

[proven ice]

@last helm
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[spare oriole]

Idk what’s happening but my mic is not connecting properly and I have to turn my volume up to 100% to hear everyone, I can’t hear everyone clearly ingame since I got this notification

It keeps having the yellow caution ⚠️ thing on my mic when I enter a lobby

I even deleted the app n reinstalled it but still not working

[weary mulch]

#816356997564727367

[spare oriole]

I reported it, thanks

But im not getting on until its fixed, its been 3 hrs with a bad mic 😭

[weary mulch]

oof, maybe you could try some no mic task race? i have a been doing that instead

[coral python]

i’ve never gotten this notification but i also struggle to hear people in the lobby even with everything turned up to 100. this update has caused SO many issues for me as a mobile player 😭😭

[spare oriole]

Same here

Im also a mobile player

[severe roost]

I got the stare at myself for awhile lol I was a nervous wreck I thought I did something wrong

[shadow scaffold]

I can’t register a new account, it displays the error {"isSuccess":false,"status Text":"3 INVALID_ARGUMENT: The key path element name is the empty string."} what should I do?
😢

[weary mulch]

hopefully someone can be of help here but your best bet for account issues is probably the support team #troubleshooting-and-bug-reports

[delicate sedge]

How do I buy expired skin packs?

[proven ice]

Expired skin packs are no longer available.

Anyone offering expired packs for sale is most likely a scam.

[delicate sedge]

I saw people selling expired skin packs with codes and it was possible to use that code to use expired skin packs. So where do they get those skin codes from? @proven ice

[proven ice]

You should only purchase from Gaggle or an authorized vendor like Heybox

[soft lion]

These are almost always scams.

[oblique ice]

Correct, we do not provide support for codes purchased through unauthorized vendors as these vendors usually resell their used codes.

[delicate sedge]

There are some skin packs that are not sold on heybox but still have codes for sale, right?

[oblique ice]

Again, we do not provide support for codes purchased through unauthorized vendors and would discourage you from doing so as most likely they are reselling used codes

or codes are expired at this point

anything not currently available on heybox are expired

[rotund drum]

Please help me, I do not know how to solve this error

<!DOCTYPE html> <html lang=en> <meta charset=utf-8> <meta name=viewport content="initial-scale=1, minimum-scale=1, width=device-width"> <title>Error 403 (Forbidden)!!1</title> <style> {margin:0;padding:0}html,code{font:15px/22px arial,sans-serif}html{background:#fff;color:#222;padding:15px}body{margin:7% auto 0;max-width:390px;min-height:180px;padding:30px 0 15px} > body{background:url(//www.google.com/images/errors/robot.png) 100% 5px no-repeat;padding-right:205px}p{margin:11px 0 22px;overflow:hidden}ins{color:#777;text-decoration:none}a img{border:0}@media screen and (max-width:772px){body{background:none;margin-top:0;max-width:none;padding-right:0}}#logo{background:url(//www.google.com/images/branding/googlelogo/1x/googlelogo_color_150x54dp.png) no-repeat;margin-left:-5px}@media only screen and (min-resolution:192dpi){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat 0% 0%/100% 100%;-moz-border-image:url(//www

[shut sparrow]

can you please press the "i" button and tell us what it says?

[rotund drum]

<!DOCTYPE html>
<html lang=en>
<meta charset=utf-8>
<meta name=viewport content="initial-scale=1, minimum-scale=1, width=device-width">
<title>Error 403 (Forbidden)!!1</title>
<style>
{margin:0;padding:0}html,code{font:15px/22px arial,sans-serif}html{background:#fff;color:#222;padding:15px}body{margin:7% auto 0;max-width:390px;min-height:180px;padding:30px 0 15px} > body{background:url(//www.google.com/images/errors/robot.png) 100% 5px no-repeat;padding-right:205px}p{margin:11px 0 22px;overflow:hidden}ins{color:#777;text-decoration:none}a img{border:0}@media screen and (max-width:772px){body{background:none;margin-top:0;max-width:none;padding-right:0}}#logo{background:url(//www.google.com/images/branding/googlelogo/1x/googlelogo_color_150x54dp.png) no-repeat;margin-left:-5px}@media only screen and (min-resolution:192dpi){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat 0% 0%/100% 100%;-moz-border-image:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) 0}}@media only screen and (-webkit-min-device-pixel-ratio:2){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat;-webkit-background-size:100% 100%}}#logo{display:inline-block;height:54px;width:150px}
</style>
<span id=logo aria-label=Google></span>
<p>403. <ins>That’s an error.</ins>
<p>Your client does not have permission to get URL <code>/getGGDVersion</code> from this server. <ins>That’s all we know.</ins>

[weary mulch]

#community-solutions message

same error

that’s what d20 had to say

[latent mango]

I can't join any games. I've tried joining english with only text and with text and voice chat. I've waited for 5 minutes on both games, just waiting. No one appeared. Are there no players online or am I doing something wrong?

[soft lion]

If you are trying to use quickplay, you can try custom game instead.

[upper mantle]

Problem nedir bu hatayı alıyorum

[rocky quiver]

The Voice Chat problem In Egypt Take long time guyss

[weary mulch]

have you already gotten 100 today? or 1000 over the whole event?

there is a daily and event limit on the tokens

you can check in the title screen by clicking on the “event token” tab

yeah

[rotund drum]

ummm any help?

[weary mulch]

not much to help on that error other than what was mentioned in the message i linked above

[rotund drum]

Logging out with a Google account didn't help

[supple phoenix]

Im having troubles with microphone.I tried everything but nothing worked any suggestions?

[soft lion]

#816356997564727367

[supple phoenix]

I checked there too

[soft lion]

It is a known issue that is being worked on

[supple phoenix]

ok

[soft lion]

Any updates on it will be in there

[weary mulch]

i am

[hushed estuary]

Quick question, I know some countries have blocked voice chat, but I live in America and my voice chat hasn’t really been working here. I’m able to play a game, but then the yellow symbol pops up and I can no longer hear/talk. So I was wondering if I should try rerolling to a previous update?

[oblique ice]

Be sure to update to the latest version v3.03.05 and join a new lobby. If issues persist, please check your network connection then submit a report #troubleshooting-and-bug-reports so the team can take a look

[hushed estuary]

Thank you ! I will try that!

[mortal cloud]

What's the problem with this?

[fallen stirrup]

Try this #known-issues message or restarting your machine

[mortal cloud]

Still doesn't solve the problem.

[thorny fern]

So the Astral has a bug.

When you try to use it, you can't move your spirit.

[weary mulch]

oh?

fancy… #troubleshooting-and-bug-reports

[astral hornet]

Hi, can someone help me? I cant click on buttons in menu

I updated drivers, did a reinstall, removed registries but nothing helped

[wintry echo]

my game is infinitly looping

I already did the registry things

[brittle coyote]

My game starts, but it's stuck on the loading screen indefinitely!

This can usually be fixed by changing from IPv6 to IPV4. If you are using Windows 10, click on your start menu and open the Control Panel. Open Network and Internet, and then Network and Sharing Center. On the left menu, select Change Adapter Settings. Right click on the network connection that you use, and select Properties. Scroll down to Internet Protocol Version 6 (TCP/IPv6) and un-check the box, and then select OK to save your settings.

[wintry echo]

that didn't work

im still stuck loading

[proven ice]

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[weary mulch]

see the directly above message posted by d20dad

[swift shell]

It's not a network problem, I used 3 different networks and nothing changed. It only shows the loading page, but I'll check again tomorrow, anyways thanks!

[weary mulch]

you could require a vpn, or the speeds on all three networks could be too low.

[slow silo]

the friends menu button isnt showing up for my friend who just got the game. how can we fix it?

[weary mulch]

restart game obv, then i would try and troubleshoot the network

[weary mulch]

this

[coral python]

why does mobile not have the option to adjust sensitivity?

[weary mulch]

mobile does have the option

[coral python]

for me and a few other mobile players i play with regularly, none of us have the sensitivity adjuster as shown in the screenshot

we used to before this new voice chat update but not anymore

[weary mulch]

how odd… i play mobile and have it

although i haven’t played since the new update

oh now mine is gone too

[patent imp]

my voice chat won’t work and i cannot hear others speaking, either. this has been the case for two weeks. it has prevented me from playing with my friends for two weeks 😢

[soft lion]

It is still being worked on, any update on it will be in #816356997564727367

[vocal adder]

hiii is this a bug or new feature ._.

[soft lion]

Ayy there I am. Also that is probably a bug, but a minor one at that

[lone cloak]

why i cant talk and cant hear others
its always shown as this
but sometimes its working fine

[hearty mulch]

We are aware of the mic issues and the team is working diligently towards these issues. It has been addressed in #816356997564727367 here #816356997564727367 message

[reef path]

Is your game up to date? I'm unable to replicate this.

[proven ice]

@noble bloom

#known-issues message

[vocal adder]

my game is steam version so it must be up to date i guess

[sand kernel]

I'm having this exact same issue as well. It's been going on since 11/30/23. And I've submitted a support ticket to the website, and was emailing with 2 different techs from Gaggle about this.
So far NOTHING has worked to get the game to go past the loading screen.

[swift shell]

Have you tried using a vpn?

[sand kernel]

I've tried with my VPN on, which it always was when I played previously. And I've tried with the VPN off. Neither work.

I have uninstalled. Installed from the Gaggle website. Installed from Steam. VPN on, VPN off. They suggested turning my Internet Protocal Version 6 off, and running it only on 4. That didn't work. I did the suggestion for if it was a registry error that was on the Steam forums. That didn't work. We've also reset the routers/modems/connections.
I haven't had the voice chat connected since 11/23, and now I can't get into the game at all since 11/30. It's become very frustrating. Not to mention, my husband checked his game as well the other day, and his is stuck on the loading screen as well.

[brittle coyote]

@sand kernel

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[brittle coyote]

@sand kernel

I see you are under 10Mbps Upload/Download

The game recommends speeds of 10 Mbps for both upload and download. If those speeds above are typical for your connection, you are likely to have difficulty maintaining a good connection to the game servers. In some cases a VPN may help.

[proven ice]

A connection that doesn't meet the minimum requirements will experience connection issues, often as infinite loading screens like you have described.

[sand kernel]

I'm just very baffled, as I've been playing this game since 2021, and never had this issue until 11/30.

[proven ice]

Internet speeds can vary at times, I might do the speed test at various times throughout the day and see if there are patterns to when either speed is below 10 Mbps. I would recommend contacting your internet provider if you are supposed to be getting over 10 Mbps on your upload speeds.

[sand kernel]

That's the other question. I have tried at various times the past 5 days in trying to get the game to load. So one would think that wouldn't be a problem.
But okay, I'll keep trying I guess.

[sand kernel]

And it's still stuck on loading.

[ruby garnet]

why game dosnt work with me !
Just stuck in loading screen ?

[proven ice]

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[zinc iron]

there is no Drone role in this list

[dawn igloo]

how to fixed it?

[proven ice]

@dawn igloo

#816356997564727367 message

[tawdry galleon]

Problem is when I log into the game, and then throws it away. Does anyone know how to solve it?

[proven ice]

@tawdry galleon

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[tawdry galleon]

Yes, I was rebooting the Internet. I entered the game, then at the moment of choosing a role, I was thrown out of the game and the same error is issued.

[brittle coyote]

@tawdry galleon

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[kind stump]

I also changed the input device to my microphone, but the microphone does not work. It works fine with the recorder or other games, but I want to solve it.

[fresh wraith]

i have an endless load in the game, rearranging it doesn't help

changing ip4 to ip6 and so on does not help!!!

[brittle coyote]

@fresh wraith

My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

[proven ice]

If that does not work, you may need to connect with a VPN

[brittle coyote]

@frozen sedge

I see you are under 10Mbps Upload/Download

The game recommends speeds of 10 Mbps for both upload and download. If those speeds above are typical for your connection, you are likely to have difficulty maintaining a good connection to the game servers. In some cases a VPN may help.

[proven ice]

You will need a faster internet connection to be able to connect

[frozen sedge]

so what can i do now i want to play the game i really love it

plz tell me for a solution

[proven ice]

The minimum requirements for internet speed are 10 Mbps for both Upload and Download speeds

If you are expecting faster speeds, I would recommend contacting your internet provider. In some cases, connecting with VPN may help.

[frozen sedge]

can u tell me for a good VPN ???

[proven ice]

I cannot. You can research what services work best in your location.

[frozen sedge]

ok thanks for your help

[sacred pasture]

hi

wanted to ask

did u guys block egyptian players from ur game?

[thorny fern]

Restart your game, it'll work.

[shut sparrow]

Please see #816356997564727367 message

[proven sigil]

I tried more than 5 times already

[thorny fern]

well.

Restart your device?

[proven sigil]

Tried

[thorny fern]

Are you on PC?

If so, try starting the game through Steam.

[frozen sedge]

@proven ice

tysm for your help it worked finallyyyyyyyyyyyyyyyyyyyyyyy

[sleek topaz]

how to fix this

[thorny fern]

give it a sec

it should work

or at least help

[sleek topaz]

its been an while

[thorny fern]

well..

Dangit.

[frozen sedge]

i have the same problem

[proven sigil]

Maybe its server's problem?

[frozen sedge]

maybe

[frozen sedge]

@proven ice

now this is my friend internet test

he can't create an account

how can he fix this

[weary mulch]

account issues should probably be handled by the support team #troubleshooting-and-bug-reports

[proven ice]

Users in some countries may need to connect with a VPN. I would also ensure they are attempting to create an account with a secure email service, such as Gmail.

[sand kernel]

It's now been a week since my game stopped getting past the loading screen. Last email I got from Gaggle was last Friday. None of the solutions offered have done anything to help. Clearly something on their end is blocking us from being able to connect as I have friends in other states that can make it in. 😐

[proven ice]

If your upload speed is not consistently over 10 Mbps you will have difficulty connecting. If your internet provider is supposed to be giving you higher speed I would recommend contacting them for assistance.

[jovial stratus]

Is there a better security measure instead of confirming by entering the word "DELETE", can the game publisher enter the otp code sent to your gmail account registration to confirm cancellation???

[proven ice]

If you're not sharing your account, you should be the only one able to delete the account. Always a best practice not to share accounts, passwords, etc.

[proven smelt]

can you help me?

[proven ice]

@proven smelt
Which of the suggested steps have you tried?

[proven smelt]

only did reset module. about disable ipv6, I dont know about whats that so I didnt

[brittle coyote]

@proven smelt

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[proven sigil]

Help me please >;;

I disabled ipv6, firewalls, tried vpn, deleted files with regedit but still cant play

[proven ice]

@proven sigil
Are you playing on a home network? Or is it a school or work network?

[proven sigil]

home network

[gaunt fjord]

Hi, I have a problem where my game loads forever whenever i log in

Does anyone have a solution to this

it seems to be a problem with the servers since i also cant connect on mobile

[proven ice]

You may need to try a different VPN. If that doesn't work, you can contact support in #troubleshooting-and-bug-reports

[proven ice]

Are you able to try connecting with a VPN?

[gaunt fjord]

I tried and it didn't work but I'll try again

[proven ice]

If that doesn't work, please complete the speed test below

[brittle coyote]

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[gaunt fjord]

I got this error also when I used vpn

it seems to be a more global bug

[proven sigil]

I live in Spain and played more than 400h, and this never happened before

[proven ice]

@gaunt fjord
Please contact support in #troubleshooting-and-bug-reports

[proven sigil]

what.

[tough rock]

#troubleshooting-and-bug-reports if you feel like you have encountered a bug or unintended feature

[sand kernel]

Tried the report feature. Got responses from 2 different people last week, haven't heard back from them since friday.

[proven ice]

You can send a follow up email if you wish

[sand kernel]

Oh I did....

[hybrid kindle]

I'm having a problem with the game.
It opens normally but I can't find any room

[dreamy socket]

same

[hybrid kindle]

yes

[dreamy socket]

and when there is a game and I try to join this error occurs

[tough rock]

Users in some countries may need to connect with a VPN

[hybrid kindle]

The same thing is happening to me

What is VPN

[dreamy socket]

same thing

[dreamy socket]

how

[tough rock]

@dreamy socket You can research what VPN service works best in your location, and the VPN should provide instructions

[dreamy socket]

its free?

[tough rock]

There are free VPN services and paid VPN services

I cannot recommend a specific service.

[dreamy socket]

ok thanks

[hybrid kindle]

in which country and to connect to Portuguese

[dreamy socket]

yea which country is good

[dreamy socket]

what if VPN doesnt resolve my problem

[tough rock]

#troubleshooting-and-bug-reports

[tardy flame]

I think this is really annoying but in my game and i just got the assassin to shoot me for being canadian killing the assassin. The pelican/falcon was left (7 people: assassin and detective dead) and we called another meeting to get everyone to vote themselves. Everyone but the pelican/falcon voted themselves and us 4 geese were sent to jail. The p/f was waiting for us outside the jail taunting us but the door didnt open. The “Do your tasks or get kicked” thing popped up and we were stuck. I was asking the jail people if there was an engi or sheriff to help but no one was. I used my vigi kill already. The game ended in a nuetral victory because everyone in the jail was kicked and the door still didnt open. Idk if this is a glitch or a bug…

[slow obsidian]

How many people remained when the falcon/peli hunt started?

[tardy flame]

No one remained as everyone was disconnected

5 people were alive when we were in the jail cell

[slow obsidian]

dced?

[tardy flame]

Yes

A while after the kick popup

[slow obsidian]

ohhh

From ur story I think that the popup and jail mechanic was working as intended, but y'all just ended up with some bad timing. I suggest doing tasks more often so it doesn't happen again and putting something in #📄︱feedbackif u still have any other issues

[tardy flame]

Isnt the jail timer only 30 seconds?

[slow obsidian]

I don't rlly know specifics, but if u think u encountered a bug (e.g. jail door stuck too long), u can always submit a bug report in settings after the game or #troubleshooting-and-bug-reports . It's always better to b safe than sorry

[waxen sandal]

The jail timer is kill cooldown plus 10 seconds, I believe, so with unedited settings, 30 seconds.

[forest juniper]

guys im stuck at loading screen some one help

[proven ice]

What platform and what have you tried so far?

[forest juniper]

i have tried every thing the dev told me anti vuires and controll panel thing

[forest juniper]

i use steam

[brittle coyote]

My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

[severe roost]

I have a question about the dev fireside snowflake ❄️ shirt drop? I went to claim it and it had disappeared, It's still visible on my twitch as a notification only, but it's not visible to claim on gaggle, nor does it show that I had claimed it on twitch. I'm not sure what to do in this scenario. I can provide pictures if needed to understand what i'm explaining. Thank you.

[proven ice]

@severe roost
Please use the steps in #troubleshooting-and-bug-reports to contact the support team

[twilit hornet]

When will the entrance to the site be introduced through the game center?🥲

[proven ice]

I'm not aware of any plans to change the current login methods

[sleek topaz]

Why this is happening?I can't hear them

[glad matrix]

that's a no mic mode icon

[balmy jasper]

how do you allow a nickname like "ihateN******" ?? makes no sense...

you dont allow it in chat, but do allow it in nicknames

[tough rock]

Please ensure the report feature is used to report bad eggs. #troubleshooting-and-bug-reports if you also have screenshots or recordings to provide the support team

[balmy jasper]

I have a screen shot, I can provide. Will not post here, as its racist

[tough rock]

Please ensure the report feature is used to report bad eggs. #troubleshooting-and-bug-reports if you also have screenshots or recordings to provide the support team

[warm scroll]

Game will not start on mobile. Uninstalling does not help

[brittle coyote]

@warm scroll

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[tough rock]

What country are you connecting from? @warm scroll

[warm scroll]

USA, east coast

[tough rock]

What specific device are you using?

[warm scroll]

I haven't been able to play for a week and it messed up my daily login streak :(

Samsung Galaxy S10

[tough rock]

I would try (if you haven't already) restarting the WiFi source you're connected to (modem and/or router), and the mobile device. Once everything is back up, try again. If it still won't load, I would reach out to the support team with the instructions in #troubleshooting-and-bug-reports

[warm scroll]

I've done both of those repeatedly

I will contact the team tomorrow

[tough rock]

The support team may be able to assist. The only other thing I can think of is if something changed recently with your local network's security settings, or your internet provider.

[manic haven]

is there a way to force open2 duck 2 nature with 8 player in classis mode

[jaunty creek]

Is this new update for mobile as well, haven’t seen the ability to update for me.

[brittle coyote]

The game told me i'm on the wrong version, how do I update?

If you're using steam, an update will be queued, and if you do not see one you might have to restart your steam client. If you downloaded GGD from the gaggle site, an updated version will have been uploaded. If on mobile, you'll need to check your app store directory for any updates. Thank you for your patience!

[proven ice]

You may have to clear the cache in your app store to see the update. Apple tends to take the longest so it may not show up just yet

[jaunty creek]

Thanks

[stuck iron]

achievement error, I can't complete it

[slow obsidian]

Did u go thro all toilets as drone in one gaming session?

[stuck iron]

yup, but can't complete it

[spare oriole]

Its something to do with the sabotage’s you might’ve missed a few

[mighty badger]

Mobile Voice Not Available

[proven ice]

@mighty badger if you experienced a bug or unintended feature first make sure you are on the latest version then please follow the instructions in #troubleshooting-and-bug-reports

[mighty badger]

It's updated to the latest version.Report Submission Completed.

[twilit hornet]

why did the graphics become so bad while you are in the lobby and the cards are in the game? Previously, the above was smooth and beautiful, but now I can’t understand geese or playing Minecraft

[proven ice]

@twilit hornet
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[twilit hornet]

Before today's update, this had never happened in all the games, everything is fine with the speed

[west estuary]

Hey, did you solve it somehow? ive played the new gamemode and since then i have the same issue.

[warm scroll]

Restart your connection and hope for the best

[brittle monolith]

same, i've already restart my connection, it's not only in mobile, me and my friends have the same issue, not only 1 or 2 friends, but almost everyone, and now we use discord to communicate

[west estuary]

I can't even play, it's stuck on the loading screen. Since I've played the new game mode it's broken.
I'm on PC. It keeps telling me I wouldn't have connection, but my connection is fine. I restarted everything, I even deleted and reinstalled the game. Nothing helps. 😂

[brittle monolith]

i hope it will fixed soon

[waxen sandal]

There may be a few things you can try in #known-issues
Specifically for when the game is stuck in loading.

[proven ice]

Generally, for connection issues:

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[shell spear]

My game keep crashing when it's starting to load "pets" (APK or Google Play Store have same result)

[west estuary]

Thank you!

[buoyant zealot]

Hey, I have a problem with my geese, the game takes forever to load, and when I manage to load it, I can't join any game, reinstall the game, change the disk, update even what was done today, doesn't help, change the IPv protocols, something the same

[proven ice]

What specific device are you playing on?

[brittle coyote]

@buoyant zealot

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[shell spear]

Lenovo

[proven ice]

Do you know what specific device you are playing on? Looking for the model of Lenovo you are using

[shell spear]

It's Lenovo Legion Y70

[brittle coyote]

@buoyant zealot

My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

@shell spear

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[buoyant zealot]

I've done it several times and after restarting the client it's the same

my teory is daily rewards problem

Is it possible to somehow remove them so as not to receive them and we'll see?

[tough rock]

@buoyant zealot Are you able to try connecting with VPN and see if you are able to play normally?

[buoyant zealot]

ok i buy vpn and try

[proven ice]

@shell spear
Your device and connection should be well above minimum requirements, I would recommend following the steps in #troubleshooting-and-bug-reports to contact the support team

[shell spear]

Yeah, i'm sure my device can handle this game. My wifi connection is 5GHz too

[dusty bison]

Someone help me, my game keeps loading endlessly and then closes by itself

[proven ice]

What device?

[dusty bison]

PC and cellphone

[proven ice]

@dusty bison
If it's the same on both devices, I would try connecting with a VPN

[dusty bison]

Ok

but I don't have a vpn

[reef path]

What region are you connecting from?

[twilit hornet]

every 20 games the gunners' suit gets a bug and is transferred from the game to the lobby

[reef path]

Have you submitted an in-game bug report after this happens?

[reef path]

Or have access to that room code?

[twilit hornet]

error report they didn’t make a too interesting mode, no one wanted to wait they took only a photo for memory, but there is a code for the lobby (61CMMMP) but it’s probably already closed.

but the important point is that the lobby didn’t break, everyone was able to get ready and start the game

[heady jasper]

so im logged in on the website but cant log into the game

[slow obsidian]

Hmm r u sure ur puttin in the right password same as the website?

[heady jasper]

yes

[slow obsidian]

Maybe send a report at the website in #troubleshooting-and-bug-reportsfor account help

[heady jasper]

i did just was seeing if anyone had a fast fix

i made a google account and it let me sign in that so im wondering if its a bug because theres no way im ban i havent played in years

[cobalt ember]

if you created a google account, use google to sign in rather than password + gmail nod

and hello again, bello 🙂

[heady jasper]

buzz

no im trying to use my old account

[cobalt ember]

okay, may then need to contact support at the link ruru posted, we cant merge accounts, here, but they can. 🙂

[heady jasper]

as you see i can log on the website i see my twitch drops i got but i cant log into the game

then i just made a random gfoogle acount to see if i can log in and i cna

[cobalt ember]

just provide all the addresses you have accounts with, and which one you want to make your active/primary, there must be something holding it back.

[heady jasper]

i did send a ticket it online seeing whats up with my account

[cobalt ember]

cool cool, give them 2-3 days, and follow up to the support email if you haven't heard back

[slow obsidian]

It is confusing how gmail+pass is different from signing into google with the same gmail

[heady jasper]

thanks alot buzz good to see a old face agian

[cobalt ember]

ditto 🙂

[heady jasper]

no i dont use google to play this game i use hotmail

but i made a random google account to see if it would let me sign in and it did so i know its my account hopefully like buzz said in 2 or 3 days ill get a email back

it let me log in on my phone

buzz

now my head hurts

[pseudo hedge]

How long does it take to exchange packages in the store?

[slow obsidian]

Responded to u in #💬︱general , but did the restart work?

[pseudo hedge]

hm i trying

[verbal linden]

I also checked the integrity and the latest version. The microphone has an exclamation point. Please check and solve it.

[slow obsidian]

They are aware of this issue. Look out for any updates in #816356997564727367

Feel free to submit a bug report at #troubleshooting-and-bug-reports

[pseudo hedge]

it doesn't change..

[verbal linden]

@slow obsidian OK

[slow obsidian]

Sorry, I'm confused on what the problem is

[pseudo hedge]

I just want to ask

How long does it take for the packages in the store to change?

renew

[slow obsidian]

Like when the pack will no longer be available?

[pseudo hedge]

yub

and the new package will appear

[slow obsidian]

Hmm I wouldn't know. Sometimes they post in announcements if the pack is going away, but sometimes not, so I would buy it while u can because it seems like a limited pack for fall, but it is winter now.

The information on when new packs apprearing is the same as updates. It is here whenever it is ready, so no exact dates. I would just keep a lookout in #816356997564727367 and especially in the monthly devlogs because they showcase new pack outfits when the time is near

[pseudo hedge]

hm ok thank you

[wooden fern]

cant i play with bluetooth headset ?

[slow obsidian]

yes

[wooden fern]

thx..

[slow obsidian]

Sorry, did I misunderstand your question?

[wooden fern]

nono just sad about cant play wth bluetooth mic

[slow obsidian]

Ohhhh sorry I meant you can play with bluetooth

[wooden fern]

ohh how ?

ggd cant catch my mic

[slow obsidian]

Do you mean your bluetooth mic connects to your device, but doesn't appear in settings?

[wooden fern]

yes

mic goes with discord or any other things

but not with ggd

[slow obsidian]

I think your bluetooths is one that doesn't work with GGD at the moment #known-issues message

[wooden fern]

oh it means i have to change my discord setting ?

[slow obsidian]

No, some bluetooth devices don't work with GGD, but they are looking into it

[wooden fern]

oh thx

ill find my device works

[brittle coyote]

@tender quartz

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[topaz bay]

I'll try my best to make this step by step comprehensive as this is what I did to solve the login issue for me yesterday, and a friend that experienced the bug today.

Don't know if logging in through google is a relevant factor, but it's how I login to GGD via Steam/Gaggle.fun (GGD website).

After encountering a login failure in goose goose duck, and disregarding errors/aborting the login doesn't automatically work for you, task manager's gonna be our best friend so keep the game running as we do this.

**Step 1 **
We're gonna locate where your game is to run it as admin so lets launch task manager,
Simply press Ctrl+Shift+Escape on your keyboard to bring up Task Manager.
(remember to only run programs you TRUST as admin).

Step 2
In Task Manager, time to double click "Unity play back engine."
Right click "Goose Goose Duck" and click Open File Location.
(Leave this File Explorer window open for later).

Step 3
Now we're gonna close ALL Steam & GGD services/processes in task manager,
Right click "playback engine." end that task.
Right click "Steam (32 bit)" end that task.

Step 4
Time to open Steam as you regularly do.
Then run GGD as admin!
Head over to the file location of Goose Goose Duck.exe (Refer to step 2 if needed)
Right click Goose Goose Duck.exe
Run as Administrator

Step 5
When you encounter the 'can't verify files' prompt upon launching GGD,
Kinda ignore it and allow it to load until the login screen appears, and then proceed to log in successfully, if possible.

Step 6 - My Go To Audio Troubleshoot Fix
If you logged in, joined a lobby and can't hear due to an audio deafen bug, repeat Step 3
then relaunch the game as normal. Idk if closing steam is neccesary, but it's always worked for me if the issue ever occured.

To my memory, up to version v3.02 were you able to simply double click echo cancellation to fix mic input bug as opposed to leaving lobby.
Now closing GGD and relaunching won't always fix it, I'd have to close steam as well, but np.
Up to V3.03.5, sometimes joining a lobby your mic icon would continuously remain loading and wouldn't work, before relaunching/leaving lobby
sometimes clicking the continuously nonfunctioning loading mic icon would expedite or fix it immediately, fully functioning.

This sequence has resolved similar issues for me and others, no problem.

[topaz bay]

^

[proven ice]

@tender quartz
The speeds required are 10 Mbps for both upload and download. With your upload being very low, it is likely that is causing some issues, especially if you connect via WiFi. I would try rebooting your internet sources (modem or router) if on a computer, and the mobile device if on mobile.
Players in some countries have better success while connecting with a VPN

[manic minnow]

hello guys, i have a problem about always stuck on banner page. Have someone can help? please....

[proven ice]

There are some potential solutions listed above. If you do not wish to try them, the next step would be to contact the support team as in #troubleshooting-and-bug-reports @tender quartz

[brittle coyote]

@manic minnow

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[proven ice]

I do prefer acoustic to electric

[distant pewter]

ive tried everything on the list

[proven ice]

@tender quartz
Please take some time to review the #rules

[distant pewter]

but it still doesnt work

[manic minnow]

@brittle coyote

[proven ice]

@manic minnow @distant pewter
Are you able to try connecting with a VPN?

[manic minnow]

no

i try it

[brittle coyote]

I live in India / Pakistan / China / Philippines / Iran / Iraq / Syria / Myanmar / Russia and after 1 minute of running the game, I get disconnected saying CLIENTTIMEOUT, but my internet is fine.

Depending on the time of day or day of the week, you service providers may use different DNS connections, and your ISP may not be able to connect to our game servers. We recommend contacting your ISP, or using a VPN.

[proven ice]

Players in some countries other than the ones listed above may have better connection results while connected with a VPN

[brittle coyote]

@tender quartz

Rule 5

NO spamming!

[proven ice]

If you wish to continue troubleshooting, please attempt the steps above, or contact support in #troubleshooting-and-bug-reports

[manic minnow]

@proven icethanks, the VPN is work

[proven ice]

@manic minnow Awesome, have fun!

[timber karma]

Hi everyone! Me and some of my friends can't control Astral form or the reticle while playing as a Sniper in Hoot&Seek. Didn't see it in known issues.

[tough rock]

if you experienced a bug or unintended feature first make sure you are on the latest version then please follow the instructions in #troubleshooting-and-bug-reports

[timber karma]

I do have the latest version installed, I think (3.04.01)

[sonic crystal]

I updated but still can't play

[heady jasper]

im still having log in problems

[topaz bay]

and you tried the recommendation i suggested, (launching via admin in the sequence i provided)?

[dense ice]

@oblique ice
@proven ice

I just wanted to thank the team for solving the mic issue in the middle east region. 🙏🏻💚

[brittle coyote]

@dense ice

Rule 1

RESPECT the Gaggle Crew! We read everything, may not acknowledge everything, but we read them. Please do not @ Gaggle Crew/Managers #rules

[livid roost]

anyone here have a solution for my friends problem: "when I start up the game I cant interact with some kinds of GUI elements such as "custom game" etc. Also my language on settings is different and the cosmetics is also bugged. Couldn't find anything on this problem. He literally cant play with us bcs of the GUI issue"

[oblique ice]

Probably best for them to contact us directly, you can forward them to us with the instructions in #troubleshooting-and-bug-reports would get them to check their device to make sure it meets minimum specs and network settings if a reinstall/reset doesnt resolve

[vocal adder]

when i click to i understanding to regular tab this thing opened lol

video is coming a bit delay

this happened after i couldnt join to a public lobby

[coarse cradle]

Hello. Je viens de faire la maj du jeu et je ne peux trouver aucune partie, comme s'il n'y avait personne oO est-ce que quelqu'un saurait me dire pourquoi ?

[hearty mulch]

Hello, Si votre connexion est bonne, il se peut que le trafic de jeu dans votre région soit actuellement un peu faible. Vous êtes toujours invité(e) à vérifier les parties publiques ou les canaux "lfg" (looking for group) dans le discord de votre choix de langue.

[formal wolf]

Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 32766

[proven ice]

@formal wolf

Try this - #known-issues message

[formal wolf]

i did

still the same

[proven ice]

@formal wolf
Are you able to try connecting with a VPN?

[formal wolf]

ye

thanks

[tawny badger]

Hi there! I am choosing English as my language in roles but am not being added to the English LFG -- if I select any other languages it adds me immediately

[proven ice]

@tawny badger
It looks like you have the role, you should have access to #lfg-english-over18 and #lfg-english-all-ages

[tawny badger]

Hmm, thank you! When you tag them here I have access but can't see them under the "🔍 LOOKING FOR GROUP"! But thank you, this works 🙂

[proven ice]

You may need to tap on the LOOKING FOR GROUP category to expand the options, discord likes to hide them sometimes

[zinc iron]

the secret room on the Eagleton Springs map is not opening, and just randomly, and if you follow the instructions, they will not open, it is broken, please fix it

[soft lion]

Those instructions would have been made by the community, and no one really knows 100% how to open them. That's just the best info they have and sometimes it works, sometimes not.

Will the real, step by step solution be found some point? Who knows. Maybe. Maybe not.

[zinc iron]

There is a step-by-step solution, and now it doesn’t open, it’s a fact

let the developers confirm that it really opens and is not broken

[terse badge]

I can confirm no one really knows for sure how to open the secret door. There has been no confirmed step-by-step solution as of yet.

[zinc iron]

exists, I used this guide to open the room several times, but now it doesn’t open, it turns out the room is broken

[brittle coyote]

Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at [e-mail]
China: [e-mail]

For other support #troubleshooting-and-bug-reports

[brittle coyote]

The Gaggle Staff/Moderators have answered this already!

If you see a question that has been responded to with a bot command or one of the Gaggle Staff/Moderators, there's no need to repeat the same thing in reply. Thank you for trying to help.

Though, if you have something additional to say or information, feel free, we appreciate it. Otherwise, please refrain from reviving older messages that the staff/moderators/bots have already responded to, thank you!

[zinc iron]

your answers are not an answer to my question, but on the contrary, you are moving away from the essence of the question itself and talking about something else

[slow obsidian]

If you think the door is broken, then we have provided you with the solution on how to submit a bug report. Please move onto a different topic.

[zinc iron]

Okay, okay

[fallen stirrup]

This achievement was tested within the last week and was confirmed to be working.

[gilded temple]

Wait ,eagleton has a secret room?

[proven ice]

[mighty badger]

When is the release date for Christmas clothes?

[proven ice]

@mighty badger
No holiday cosmetic bundles have been announced for the shop. Holiday cosmetics were available in the recent event claw machine that ended yesterday - #816356997564727367 message

[waxen crow]

rucham wam czarne dzieci

[jovial spear]

What is the solution to this problem?

[finite musk]

When is the release date for Christmas clothes?, Today is 24/12

[oblique ice]

The Winter Claw Machine has concluded

Be sure to follow the #816356997564727367 and Socials for the latest news regarding events

[finite musk]

When sell cosmetic of holiday?.

This is this year's Christmas outfit?

[oblique ice]

These were available in previous years and not currently available

Some cosmetics make returns others do not. This year we did a Winter Claw Machine event

Be sure to follow Gaggles Official Socials for the recent, accurate and updated news

[mellow sequoia]

Alguem tá conseguindo entrar no jogo, o meu não sai da tela de carregamento

[mellow sequoia]

Is anyone able to get into the game, mine doesn't leave the loading screen

[proven ice]

@mellow sequoia
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[mellow sequoia]

The internet is ok

[proven ice]

Certain countries or localities may require using a VPN to ensure a stable connection.

[mellow sequoia]

ok

[fallen stirrup]

The ping and jitter are awfully high, that can cause an issue

Like D20Dad says though a VPN would be your best shot as it seems like your ISP is failing lookup

[waxen sandal]

I wonder if anybody has ever tried changing DNS and whether it has helped.

Specifically, 8.8.8.8 or 8.8.4.4 may help, as these are Google's

[proven ice]

That is a possible solution for loading issues that we used to recommend, but usually the IPv4 or VPN solutions are simpler fixes

[hearty shadow]

hey my game wasent loading. i was just trying to play draft and i just ended up sitting there for 5 minutes waiting for it to load

[waxen sandal]

I am not the most experienced with these issues, so hopefully somebody else a bit more knowledgeable in the subject can help, but I thought I'd mention there might also be some fixes in #known-issues you can try in the mean time

[hearty shadow]

good to know thx again

[obsidian grail]

So I keep getting a “Security Violation” and I’ve tried everything, and keep in mind I do NOT have windows 11.

I would assume I need to download the “AntiCheatManually”? If not I would assume it’s not resolved.

[obsidian grail]

Also I tried joining the quick play for this issue^^^^

[fallen stirrup]

You can try running the anti cheat manually, but also make sure you are running the ggdlauncher for the game

[hard rover]

Whenever I play in mic lobbies, my audio is gone and no one can hear me, even when my mic lights up. The game acts fine in no mic- I've looked at all of my in-game audio settings, steam, and computer settings, but nothing works. Any ideas?

[hard rover]

it seems that my mic works fine, because people can respond to what I say when typing, but I am deaf in the mic lobbies

[gusty idol]

You might want to double check your sound settings

Just as a first step

[hard rover]

everything looks fine, but the issue won't go away

[proven ice]

Sometimes toggling echo cancelation on then off helps with audio issues. Might also check default devices in the windows settings

[sterile arrow]

Alguém ajuda meu jogo fala que tem q atualizar dps q eu abro o jogo o jogo fecha donada alguém sabe pq?

[lilac owl]

What should i do

Pls answer me

[sterile arrow]

Ok

1 min

[brittle coyote]

@lilac owl

Rule 1

RESPECT the Gaggle Crew! We read everything, may not acknowledge everything, but we read them. Please do not @ Gaggle Crew/Managers #rules

[lilac owl]

Ok but im in hurry

[tough rock]

click the "i" for more information

[lilac owl]

Ok
It was something like code

[sterile arrow]

Problem solved

[tough rock]

check your network connection and relaunch the application

[proven ice]

Please click the i button to get more information

[marsh kelp]

already

[proven ice]

Please share the additional information it shows

[marsh kelp]

5 sec

[proven ice]

A screenshot would be fine (no offense, just not downloading a file )

[proven ice]

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[marsh kelp]

OK, but I do not know which VPN to use. All the VPNs that I used didn't work properly. Can you recommend any

[proven ice]

I cannot recommend a specific service. I would advise researching what services work best in your location

You may also wish to disable any anti-virus program, as those can sometimes interfere

[grand valley]

GUYS

i cant find

any game

and i cant join my friends

i just get stuck on Loading

for ever

when i try to join my friends

and i cant see any games

[proven ice]

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[grand valley]

nope

evcerything is ok

internet got speed of 100 mbps

[proven ice]

What country are you connecting from

[hard rover]

i've tried toggling the echo cancelation for a few minutes, and the audio appears for a second then cuts out again. I have no idea what is wrong

it must be something wrong with the output, since people can hear my mic, but i can't find how to fix it

[lime flint]

I forget my account password and my email can’t be used right now, how do I reset password? how to change account email address

[terse badge]

@lime flint For account related issues, please follow the steps to submit a ticket in #troubleshooting-and-bug-reports

[white elbow]

I'm also facing the same problem, constant internet speed at 100MBps... btw I'm from Malaysia

Didn't saw any of these issue during Jan to August until today

[proven ice]

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[white elbow]

Done both including rebooting modem and run speed test, speed test doesn't indicate issue with stable download and upload speed. I had never used any VPN while launching GGD before during January till August with no connection issue.

[brittle coyote]

@white elbow

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[proven ice]

Thank you. There are a couple of potential solutions you can try that will appear below. If neither works, I suggest trying to connect with a VPN

[brittle coyote]

My game starts, but it's stuck on the loading screen indefinitely!

This can usually be fixed by changing from IPv6 to IPV4. If you are using Windows 10, click on your start menu and open the Control Panel. Open Network and Internet, and then Network and Sharing Center. On the left menu, select Change Adapter Settings. Right click on the network connection that you use, and select Properties. Scroll down to Internet Protocol Version 6 (TCP/IPv6) and un-check the box, and then select OK to save your settings.

My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

[white elbow]

Is it possible that I try traceroute to GGD server?

[lapis silo]

So my account is softlocked for my account, I just made another account and logged in successfully through it...

I can log in on the website to my account, and it logs me in as shown in the top left (my username) it just doesn't let me past this loading circle ever [FIRST IMAGE]

I went and deleted the registry for the login info via regedit, and made a new account to see if it'd let me log in with that one [SECOND IMAGE]
Quite literally just my account but with a dif email and a 2 added to the end of the name...

Why is my main account soft locked??

I was thinking its the email login failing but I realized it says im logged in, in the top left, (with one astrix to denote the "2" at the end being there or not)

meaning I think it's logging me in...

originally I thought hey maybe its cause my main accounts email is really really long so the login might not pass it through (and I cant seem to change my email...?)

last time I made a support ticket back when the discord server had those, the solution I was given was just make a new account and migrate all the items over (rather then just changing the email of it.. or something i dunno)

no clue why its stuck on the loading screen for my main but not the new one

when I log out and try to log into my main it also does the same infinite loading circle soft lock

nvm i said nothing lmao

[fallen stirrup]

The only advice I can give you is contact [e-mail] and wait 2-3 business days, although it may take longer because of the Christmas season

[lapis silo]

last time I did that they just told me to make a new account and most of the support was me bug fixing/narrowing down the options myself T_T

[fallen stirrup]

Also reverse engineering/modding the game is against TOS

If you have attempted this before it might be why your account is having issues

[lapis silo]

I have not actually

one day after an update months ago it just stopped letting me in

ive reinstalled, verified files, havent even pissed off anti cheat in any game I've ever played (I dont mod my games like period the only reason I asked was because I cant for the life of me figure out from the debug logs why this happens)

only modding ive done is with steam workshop and or now ig the one lethal company mod you need to make it more then 4 people

the only reason I actually care about my account is because I used to host sessions daily and have a lot of friendly faces come by who I enjoyed the company of (it was nice having the same people show up when they saw my server in the server list and joined)

I dont mind loss of cosmetics, premium currency, etc. [the solution given to me months ago when I made this ticket (and it didnt get solved and just got closed randomly) was that they just copy all my account data to a new one (except for my friends) which kinda defeats the entire point of why im tryin to get my account back

I think the update that broke my game was the uh desert one

[oblique ice]

For account related inquiries, you will need to contact the support team

[lapis silo]

last match I played before it broke was on the pyramid map with the boat going down on the right

[oblique ice]

To contact support, please follow the instructions here
#troubleshooting-and-bug-reports

We are unable to assist with account related questions in the discord, you will need to contact the support team directly

[lapis silo]

I assume if it was my account being suspended, it would either tell me that (either on the website or in game) and wouldnt just hard soft lock me [and again I literally havent done anything to get me banned or anything even close hell I don't even curse lmao]

no reason to assume its an account related issue because when I did contact support via the methods provided, they were like "yeah just make a new account dunno why its not working"

hence why I am asking if anyone here knows a solution or a way to fix my game lmao

my best guess after the 3 days many months ago of bug fixing n narrowing it down was that my email [for whatever reason] is no longer able to connect to the service required to get rid of the loading screen (it works fine/i can run without internet, I'm on IPv4, etc etc)

sorry for the paragraphs but I'm trying to showcase that its a technical issue rather then an account one... or at least more technical then account because my account appears to work fine