community-solutions

[proven ice]

@weary mulch
Did you need help with something?

[weary mulch]

my items are shaking 🫨

lol

i just thought i’d share the funny glitch here…

[proven ice]

I believe that's just the items scrolling up. They may appear to "shake" when you slowly scroll like in the video

[weary mulch]

hmmm yeah maybe

but it doesn’t do it when my finger in on the screen

anyways i just thought it was kinda silly

[weary mulch]

0.0 i just updated the game to play and it isn’t doing it anymore

[summer plume]

esper cant kill anyone what is going on

the refres keeps going on and on everytie i try killing someone

[proven ice]

@summer plume
Please submit an in-game bug report when you return to the lobby

[summer plume]

will do ty so much

[weary mulch]

#📄︱feedback

[half parcel]

I updated my game earlier today (love the update) and went to play the claw machine on the new tab for it but when I opened the machine it wouldn’t let me spend my tokens on it

[languid ember]

Player 10.

[proven ice]

@half parcel
Which machine were you trying to use?

[half parcel]

I got 4 gold tokens and used two of them and went to use the other two and the machine wouldn’t take them so I went to the green machine and it also wouldn’t work

[proven ice]

Did you try again after restarting the game?

[half parcel]

I did restart my game but I just did it again and it’s fixed thank you! 😁

[summer dawn]

I have trouble from my account! Any MOD can help me!

[proven ice]

@summer dawn
For account support, please follow the instructions in #troubleshooting-and-bug-reports to reach out to the account support team

[summer dawn]

I know but support team not respond my case about 2 day alry

[proven ice]

@summer dawn
If it has been 2-3 days feel free to send a follow up

[summer dawn]

the case is open on Oct 4

and the support team helped me but I still got issues and them not answer me about 1 day

[ruby carbon]

mic not working in laptop

[waxen sandal]

Some common microphone issues and their solutions can be found here
#known-issues message

[winter raven]

hi

so what should i do

[waxen sandal]

I believe the first thing recommended is typically to restart your router

[winter raven]

im logging out and in 1 sec

[weary mulch]

he joined discord today so just be aware it could be a not logged in issue or something

[waxen sandal]

I am not too familiar with network issues, but there are some solutions suggested here:
#known-issues message

[winter raven]

i have decent internet

[weary mulch]

hm idk then

side note why did this happen?

made me wait for 2 minutes

[winter raven]

multible people aiting to join

[weary mulch]

i was testing things to see if i could replicate willsalts error code and i got stuck in a queue

[main gulch]

I ban people, and they can come in again

[proven ice]

@main gulch
Please submit an in-game bug report from the lobby

[honest cave]

After updating the new version, the game frequently crashes and cannot be played at all

[proven ice]

@honest cave
What platform are you playing on?

[honest cave]

Android phone, I hope you can help me solve the problem

[proven ice]

@honest cave
I would try uninstalling the game then reinstalling

[honest cave]

I have tried many times, but the problem still hasn't been solved

[proven ice]

@honest cave
What specific brand and model phone?

[honest cave]

huawei p30

[honest cave]

This issue only appeared after the new version was updated, and it has not occurred before

[proven ice]

@honest cave
You can request further support at the link below
https://gagglestudios.zendesk.com/hc/en-us/requests/new

[honest cave]

Okay, thank you

[forest hemlock]

We've just been hosting a public lobby and people who were kicked could continue to join. Is this a known issue with the update? Thanks

[fallen stirrup]

It is under investigation

[forest hemlock]

Thank you 🙂

[limber forge]

bug report option was gone in game, but when the "hello are you still there" screen pops up I could not click it and it sent me to the main menu

[proven ice]

@limber forge
You can request further support at the link below
https://gagglestudios.zendesk.com/hc/en-us/requests/new

[weary mulch]

it’s very known and very annoying lol

[proper hornet]

@proven ice Can I give a gold coin package to my friends?

[proven ice]

@proper hornet
Gifting is not available currently

[junior wigeon]

i downloaded the game from the site not steam

how to update it?

[proven ice]

@junior wigeon
Download and install again

[junior wigeon]

is it gonna be the same size everytime?

[proven ice]

The size will likely change

[junior wigeon]

i don't have to remove the game right?

[proven ice]

@junior wigeon
The old version will be removed as part of the install process

[hearty shadow]

Some people I know encountered some uh, interesting problems in the lobbies...

One was in a game of Taste Like Chicken that continued into the lobby.

The other was playing air hockey in draft in the lobby...

[proper hornet]

=)))))

[proven ice]

Please submit an in-game bug report if you're able

[hearty shadow]

I'll go tell em to do that

[slow obsidian]

Submit a bug report thro the website at #troubleshooting-and-bug-reportsif they aren't able to

[weary mulch]

what’s going on here…

[hot lantern]

So, I'm playing ggd on steam, the game signed me out yesterday outta' blue, and when I try to login back using google mail, it keeps on loading, any solutions?

[honest cave]

There are too many bugs in the new version, please take a look at the pictures

May I ask the minimum Android configuration for playing goose goose duck games

[fallen stirrup]

What version are you running 3.00.01?

[honest cave]

yes

[fallen stirrup]

Android minimum ram is more towards 3GB this issue is being investigated.

[languid ember]

CAN'T CLICK COLLECT ALL !!!!

[coarse briar]

Yes

And the most crazy is ...

The new clothes is PERFECT

[undone river]

Knowing issues

[terse badge]

Yes. I saw Ruru had already answered you as well

[undone river]

But I am pc

[hearty mulch]

Here you said that you were mobile #pictures-discussion message

May I inquire to which platform you are using?

[slow obsidian]

@tardy ether no links pls

[slow obsidian]

@hearty shadow no links pls

[weary mulch]

lol

[smoky path]

I can’t here anyone in goose goose duck how do I here them

Pls help me anyone

[terse badge]

@smoky path Have you tried selecting a listening device that is not what you want to use, then re-selecting the correct devive again in Sound Settings in game?

[smoky path]

How do I do that like is it in the game

[terse badge]

It is in the game

[smoky path]

Ok

[terse badge]

What device are you playing on?

[smoky path]

Phone

[terse badge]

Ahh. You might have to go into your phone settings and grant permissions there

[smoky path]

No it’s ok I got it

Thanks @terse badge

[outer shore]

Anyone else not been able to play online ?

[weary mulch]

you need to update your game to the current version.

[outer shore]

Yep that was it lol thanks !

[weary mulch]

you’re welcome

[outer shore]

Now I keep getting this

Followed by this

[weary mulch]

hmm

i’ve only ever gotten the queue thing after loading the game up while not connected to internet

but if you could hit the i on the second message and share the code it might be able to help us out

@outer shore

[weary mulch]

uhhh what in the world

[terse badge]

@zinc iron No need to post the same thing in multiple channels

[zinc iron]

Ok

[wispy trail]

can't find video setting, i need reduce performance to have better fps, so much drop when i play game

i'm mobile

[proven ice]

@wispy trail
What specific brand and model device do you use?

[wispy trail]

OPPO A58

[proven ice]

Can you take the speed test below and share the results? Need to see both upload and download speeds

[brittle coyote]

@wispy trail

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[wispy trail]

here, highest of upload i seen is 40~50

but it stop at 2.5

[proven ice]

@wispy trail
The minimum requirements for the game are 10 Mbps for both speeds. If either speed is below 10, you will experience lag and disconnects

[wispy trail]

okay, but where can i setting my video game performance :?

[proven ice]

@wispy trail
There are no FPS adjustments in the menu. If on wifi, I would recommend trying a reboot of the router or modem, and being physically close to the wifi source while playing. You will continue to have issues if attempting to play with low speeds.

[brittle coyote]

I see you are under 10Mbps Upload/Download

The game recommends speeds of 10 Mbps for both upload and download. If those speeds above are typical for your connection, you are likely to have difficulty maintaining a good connection to the game servers. In some cases a VPN may help.

[wispy trail]

okay

[fierce nexus]

what can i do
i lost money 2 times for 1 set

how long to refund 1 time

[proven ice]

@fierce nexus
If you've already initiated the refund it can take several business days to reflect on your account. This is dependent on the policies of your particular financial institution.

[fierce nexus]

so i have to wait email right .-.

[proven ice]

@fierce nexus
I would wait at least 3 business days before contacting [e-mail]

[fierce nexus]

okay

i will send

and wait

ty

[honest cave]

New version flash back too serious, hope to solve this problem, Android device 4 core 4 ram

[proven ice]

@honest cave
Have you sent a bug report for this issue?

[tame mantle]

A picture bug. If you choose kill animations menu and then enter achievements, it will go like this

[fallen stirrup]

What version are you on? 3.00.00 or 3.00.01? You can find this in the settings cog, then lower right

[honest cave]

After version 3.0.1, I flash back every day, hoping to solve the problem, quickly update to 3.0.2

[tame mantle]

Also, Jungle Temple is VERY bugged on textures like fire, waterfall, glittering and firebugs.

[gloomy holly]

Esper is not working. I press space wait 10 seconds and nothing happend.. Also last game my teammate have same problem.

[proven ice]

@gloomy holly
Is your game up-to-date? Should be version 3.00.01
If yes, please send a bug report with the steps in #troubleshooting-and-bug-reports

[gloomy holly]

Yea i got right version. I allready did ingame report.

[cunning pasture]

and everything freezes vpn no help my android 13

SpeedTest

TQ2A.230305.008.C1
PixelExperience_Plus_RMX2061-13.0-20230331-1838-OFFICIAL

[proven ice]

Certain countries or localities may require using a VPN to ensure a stable connection.

[prisma canopy]

my game is not luanching after I press Launch can some1 help

[proven ice]

@prisma canopy
What platform?

[austere locust]

What’s up?

[prisma canopy]

my game is not luanching after I press Launch can some1 help

[proven ice]

@prisma canopy
What platform are you using?

[prisma canopy]

steam

[proven ice]

Windows or Mac?

[prisma canopy]

windows

[proven ice]

@prisma canopy
I would reboot the windows PC then uninstall and reinstall the game.

[prisma canopy]

k I would try that in a few minutes

[waxen sandal]

@desert epoch I think you're looking for #lfg-vietnamese for lobby codes.

[weary mulch]

are you on the current version?

[prisma canopy]

didn't work

[proven ice]

@prisma canopy
You can request further support with the instructions in #troubleshooting-and-bug-reports

[prisma canopy]

k

[prisma canopy]

kinda can't

[proven ice]

Keep reading...

[dusk bramble]

Fix

[nocturne lintel]

Hi! sorry to bother but no matter what I try I cant connect to the game. I keep on getting the same issue where I cant connect. I tried the ip from 6 to 4 and other things and nothing seems to work. I also can see no games if I tried to find a game. Im on college wifi as well but I've never had it affect a game so much i couldnt connect. thanks fo the help!

[weary mulch]

Hey! no bother at all, what version of the game are you running?

this can be seen from the settings window in the bottom right or from the main menu above the logo

[nocturne lintel]

it's version 3.00.01

[weary mulch]

do you mind running this test and sharing the results? as you can see the link is from a verified member not me

[nocturne lintel]

yeah of course! give me one sec

[weary mulch]

okay

[nocturne lintel]

here's the results

[weary mulch]

well

it’s recommended that you have a minimum of 10 for both upload and download

[nocturne lintel]

gotcha. it hasnt been this bad before, is there any way to improve it?

[weary mulch]

but as far as i know you should still be able to find games…

[weary mulch]

your internet? or the connection problems?

[nocturne lintel]

the download and upload

[weary mulch]

oh well i don’t know if there is a way to get better speeds other than be not on college wifi…

[nocturne lintel]

fair

[weary mulch]

if you have unlimited data maybe try that? it could have better speeds

i’m not sure what platform you’re playing on though

that only works for mobile

[nocturne lintel]

I'm playing it on my computer through steam

[weary mulch]

i see

are you on windows or mac?

[nocturne lintel]

windows, specifically i think its windows 11

[weary mulch]

okay… im not super familiar with pc stuff but maybe try this?

if not just wait maybe someone else can help you! i tried sorry

[nocturne lintel]

gotcha, I'll try that. Thanks for all your help!!! and don't worry i appreciate you coming to help. I sent in a ticket too in case they would be better

[weary mulch]

yup! i was just about to recommend you send one

[honest cave]

Every time in this interface is easy to not respond, directly stuck

Please optimize as soon as possible, there are many bugs in this version

[slow obsidian]

Do you mean it lags a bit between the screens changing?

I assure you that the crew is working hard to fix the bugs as soon as they can!

[gentle geode]

I'm having issues with people joining my lobby from several accounts and I'm unable to report them. Any help??

They're trolls

[cunning pasture]

yes downloaded from the play store vpn does not help

[cunning pasture]

yes downloaded from the play store vpn does not help

[honest cave]

I set up a room specifically to test the bug, and I recorded the moment the bug happened

The game is running down directly，Please solve this problem as soon as possible, great engineer

[honest cave]

I want to ask is Android 9 supported

[proven ice]

Android is supported, and the device needs at least 3 Gb of RAM to be able to run the game successfully

[proven ice]

@cunning pasture
You can request further support with the instructions in #troubleshooting-and-bug-reports

[fallen stirrup]

What are you using to run the game? I've never seen a blue screen like that before

[vocal adder]

Hello what is wrong on classic mode? Same bug happened yesterday too

[proper hornet]

@proven ice hmm. I LIKE sticker ggd. I also want this sticker on my server. Can you share with me?

[proven ice]

@proper hornet
As a nitro subscriber, you should be able to use the stickers in any server that allows them

[waxen sandal]

@gray python what does the little i say when you press it?

[gray python]

? I'm from Russia

[proven ice]

@gray python
Please press the i button on the error message you receive. It will give more information that can help fix the issue.

[gray python]

@proven ice how will this help me?

[tawny panther]

I have the same problem. How do I fix it?

[dusty goblet]

Xin alot

[proven ice]

@gray python @tawny panther
If you are copy and pasting the email address, try typing it manually. Sometimes an empty space gets pasted into the email field

[gray python]

sps

[tawny panther]

I tried it

[fallen stirrup]

Try a different email address

[calm nimbus]

Who do i speak to about spammers coming into games? i have the same people that come in and say nasty/rasist remarks no matter how many time i block/reprt them!

[proven ice]

@calm nimbus
Some things you can do, if you have screenshot or videos of TOS violations (such as discriminatory language) please submit those in a zendesk ticket at the link in #troubleshooting-and-bug-reports
To avoid unwanted players coming into your lobbies, you can privately give out your private lobby code to ensure only the players you want to play with join in
Alternatively, once you have the players you want in the lobby, as host you can Lock the lobby so nobody else can join in.

[lean verge]

Hey, i have problems with my mic, my mates cant hear me.

pls

[pale wolf]

ayo pls help him

[proven ice]

@lean verge
What platform are you playing on?
What specific microphone device are you using?

[lean verge]

I have a behringer audio interface and I'm playing on windows

[proven ice]

If your audio hardware or software has any echo or noise cancelation features, please disable these as they have been known to interfere with the voice functions in-game

[trail egret]

identity theft duck error, basement map
Specifically, when a duck steals its identity and kills a goose with an eye accessory. Then after that vote, the previous eye accessory of the killed goose is still there, making the duck exposed

[proven ice]

If you can, please submit an in-game bug report once you're back in the lobby

[lean verge]

Ok thanks i will try it wehen i come home

[lean verge]

Its still not working!

[reef path]

Is discord taking exclusive control of your microphone in your windows settings?

[lean verge]

how can i look that, but when i play valorant i can use discord and the ingame voice chat @reef path

[pale mulch]

Okay is anyone else’s game keep crashing every time you try to join a game?

[proven ice]

@pale mulch
What platform are you playing on?

[pale mulch]

I play on my iPad.

[proven ice]

What specific model of iPad? @pale mulch

It sounds like insufficient RAM

[weary mulch]

o.0

[pale mulch]

It’s a 6th generation iPad. Apparently one of my friends had the same issue yesterday.

[proven ice]

@pale mulch
Your device does not have enough RAM to join lobbies. You may be able to open the app and browse menus, but the app will crash when attempting to join lobbies.

[pale mulch]

How do I fix that?

[proven ice]

There's not a fix. You would need to use a device that meets minimum requirements.

[weary mulch]

what is the minimum ram dnddad

[proven ice]

2GB of available RAM. System processes and background apps are always using some of this total, so a device with 3GB total RAM MAY be able to play. Devices with 4GB or more should be fine 🙂

[undone horizon]

hmm twice time now we get a bounty hunter who got no bodyguard

[nocturne lintel]

hey! sorry im having the same problem as before where I cannot connect to a game on wifi. i used my hotspot and it worked perfectly so I don't get the issue. I also redid the internet test and it states excellent, idk what to do. thanks for the help!

[proven ice]

What platform are you on?

[nocturne lintel]

im on my pc, windows 11

[proven ice]

If on WiFi it is possible the connection is experiencing occasional drops. I would start with a router/modem reboot and being as close to the WiFi source as possible while playing.

[livid crag]

I'm having trouble locating purchased appearance packs?

[proven ice]

@livid crag
Try closing and restarting the game

[severe roost]

How and why

[proven ice]

@severe roost
When you see a bug like this, please submit an in-game bug report once you're back in the lobby

[severe roost]

It would not let me

[weary mulch]

The lobby like the waiting area seen in second photo

then hit settings

there should then be a whole tab named bug report

[severe roost]

@weary mulch I had to reset my entire game it wasn't allowing me to do anything

Everybody had to leave and do the same thing

I believe I did place a Report but I was very vague since we were about to disconnect

[weary mulch]

yeah 👍 anything helps

the report will send them in game logs and data

[paper ingot]

The doors opened, but there was an invisible wall...
is it a bug, or was it half-opened?
Happened 5 times in a row in different lobbies yesterday...

[queen cobalt]

Hi, I have an question.
When I play goose goose duck with my macbook, there is a sound issue.
Only GGD sound is normal, but other sounds become very low.
I don't know why, but it happend after I upadated GGD recently. (big update version.)
Is there anyone can help this?
I want to play GGD with music!

[proven ice]

@queen cobalt
If everything within the game is correct, I would look at the system sound setting on the MacBook

[queen cobalt]

Thank you for reply.
Yeah, I'm taking a look on at Mac sound setting, but there is nothing to change.
Mac sound setting is very simple.

[proven ice]

@queen cobalt
I'm only able to help with issues with the game, you may be able to receive further assistance with your hardware by emailing [e-mail]

[queen cobalt]

Ok, I'll try it. Thanks!

[lost seal]

Who do I talk to to fix this glitch 😭

I can’t open or use the claw machines at all

[proven ice]

@lost seal
What specific device are you using? Brand and model

[fallen stirrup]

@lost seal Turn off private lobby in the feature before connecting to a lobby, a permanent fix is coming but we found this to be the issue.

[queen tapir]

I have a problem with the vending machine it don't work. And I can't collet the card and banners things after I know that I got a achievement

[proven ice]

@queen tapir
Try going to The Lounge but make sure Privacy Mode is unchecked

[queen tapir]

@proven ice 2 off them vending machine work not the rest of them an the achievents collet thing is glitching today

[proven ice]

Have you unlocked the other claw machines? Some must be unlocked with gold coins before they can be used.

[queen tapir]

Yes I did and I have use them before but I don't know how long it been like this

[proven ice]

Turn off private lobby in the feature before connecting to a lobby, a permanent fix is coming but this may be the issue.

[queen tapir]

I always use public lobby too use it Soo I didn't know that private lobby can be the problem

[waxen sandal]

Private lobby and privacy mode are different things, I believe d20 meant privacy mode

[proven ice]

IDK, was just copying Darren from above lol

[fallen stirrup]

The privacy mode

[granite pebble]

A classe telepata tá com bug

[proven ice]

@granite pebble
Can you share more details about the bug you encountered?

[granite pebble]

Quando você clica no botão de matar aparece a contagem mais não acontece nada depois

[proven ice]

@granite pebble
Ok I think I understand. An issue with the Esper Duck ability not working. This is a known issue and if you know the exact steps to reproduce the bug, there is a reward for the group that can give the reproducible steps first. More information in this channel: #bounty-board

[umbral jacinth]

I don’t really know what’s happening but every time I try to join a goose goose duck match, it kicks me out of the game and I’m on my Home Screen.
I’ve tried everything pls help 😭

It’s been happening for about the last two updates to goose goose duck

[proven ice]

@umbral jacinth
What platform are you playing on?

[umbral jacinth]

Uh iOS ?

[proven ice]

@umbral jacinth
Ok, what specific model device are you using?

[umbral jacinth]

iPad 5th gen, version 16.7.1

[proven ice]

@umbral jacinth
This device has insufficient RAM to join lobbies

[umbral jacinth]

🤯

Oh nooooooo

Okay Ty

[proven ice]

From the specs I found, the device has 2GB and most devices will need 3GB at minimum

[languid ember]

Cannot click to exit the game. I don't know when this error will be fixed?

[waxen sandal]

I believe that is a current known issue and is being investigated.

For me, hitting the quit button twice works.

[weary mulch]

that’s iPadOS o.0

[proven ice]

Appreciate you trying to be helpful, but the matter has been resolved.

[weary mulch]

oh cool… i wasn’t trying to be helpful lol

[proven ice]

If you aren't trying to be helpful it might be best not to post in this channel

[lapis atlas]

Anyone know how to fix this issuses?

[proven ice]

@lapis atlas
If playing on Mac, you must use either the Steam version or download the game from the Gaggle.fun website. The app store version does not work on Mac

[ebon tundra]

Anyone know how to fix this issuses?

I download from stream.

I think its not problem with my internet bc I can use my internet like normal.

[thorny raft]

you solve this problem?

[proven ice]

@ebon tundra
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[thorny raft]

Anyone know about unity playback engine error?

[ebon tundra]

Oh And I got this problem sometime.

[thorny raft]

Hmmm.. one player got this problem.. but i don't know why.

#community-solutions message this player got the problem. i think.

[ebon tundra]

ok thank yall guys.

[thorny raft]

I really want to know how to solve it..

[proven ice]

@thorny raft
I would first try verifying file integrity if on Steam, then a complete uninstall and reinstall if still an issue.
After that, I might try to reinstall Unity

[thorny raft]

okay first, I will convey this solution.

[ebon tundra]

ah sorry how to reinstall Unity?

[proven ice]

@ebon tundra
If you feel that step is necessary, I would advise searching for instructions to install this directly from the Unity website

[weary mulch]

@hot fiber if you don’t have your purchase please restart your game and if that doesn’t fix it please provide the details in a ticket using the link in #known-issues

[wind ginkgo]

Why don’t I into the game? The game is loading…

[proven ice]

@wind ginkgo
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[weary mulch]

damn you beat me too it lol

[umbral jacinth]

I have 128GB on mine 🧐

Wait nvm

[proven ice]

You do not have 128GB of RAM

[umbral jacinth]

I misread my info I apologize 😂

My AppStore says it’s compatible though so that’s why I looked it up

[proven ice]

It is easy to mix up RAM with storage space

[waxen sandal]

Just for a bit of clarification on this, an appstore reporting compatibility with your device simply means it meets the absolute minimum to run, it does not account for how well the app will work, just that it will load.
The specific device specifications are a better judge of whether the app will run well or not.

[proven ice]

And the app being able to open to the menu screen is not necessarily the same as being able to load into a lobby

[sick coral]

I'm experiencing a bug with the Twitch drop redemption offers, or do they no longer exist? I usually purchase Gold using the discounts, and today I redeemed 6 drops but didn't receive any offers at all, no discount links, nothing.

[weary mulch]

i didn’t know about the discounts till after i spent money

[steep dust]

Hi not sure if this the right place to ask but is there truely no way to unblock someone? I tried to block one person and they left before i hit the button and it made me block one of my friends.

[weary mulch]

do you mean mute?

[waxen sandal]

There is currently no way to block players in the game, so you likely accidentally reported them. This isn't much to worry about.

[weary mulch]

i think they mean muted them

like in voice chat

[waxen sandal]

I doubt it, muting and unmuting players is easy to do, they state they can't undo what they did.

[weary mulch]

no you can’t unmute players

[waxen sandal]

I've never had a need to mute others, so I will have to take your word for it at this time.

[steep dust]

i mean the little button next to kick theres report then mute then kick its the middle one

thankfully either a bug or something because kicking people and it not sticking and i guess they just reloaded back into my lobby and are unmuted so i can hear them so either the bug fixed it or it just meant to work that way

[weary mulch]

it’s called blocking their microphone

and the message says it’s permanent

[steep dust]

yep that and thats why im asking why is it perm or how can i undo it if possible

[waxen sandal]

Okay thank you. Not a function I am familiar with.

I'll have to let another moderator who knows more about it answer.

[weary mulch]

also ignore me not being on current version lol

[slim thunder]

As far as I know, muting a player in a public lobby only lasts while you are both in the lobby. If you were to leave and come back, you'd see their messages again.
If you turned down their mic volume, though, you will never hear them so long as they are using that account.

[zenith crypt]

Is anyone having issues trying to connect to a game (steam verison) Example. no games popping up when you click find or people randomly going quiet and disconnecting

[slim thunder]

Is your game to date? That can be the reason you aren't finding public lobbies. Having weak internet can also cause such problems.

[potent flume]

I have infinity loading. I try: 1.Delete ggd in regedit. 2. Reinstall game. 3. Delete configs from locallow. 4.Check game by steam. But i have this problem(

Help pls

[proven ice]

@potent flume
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[potent flume]

I reboot my modem and check my internet connection on speedtest. Also i try use VPN and i have this problem. I send problem to gaggle tehch supports with my configs and rgedit catalogs)

[granite sphinx]

Hi, I don't know if here is the right place to ask this but, I wanted to put more than one duck and neutrals, but every time I try to increase it, it doesn't work! If someone can help, thank you!

[shut sparrow]

The ducks and neutrals will only allow you to increase them if you have enough players in your lobby.

[granite sphinx]

oh

i get it

thankyou

[hearty shadow]

I don't know if this is the right place, but I had some problems tonight with toxic/racist players and I don't know exactly how to proceed. I reported them, but I don't know if they'll be punished. How should I act in these cases?

[brittle coyote]

Someone in-game is being toxic/abusive/swearing/racist

Unfortunately, we cannot control when bad actors enter a game, but we do provide in-game tools to help moderate your lobbies. Conversations that go on in-game are still private, and we do not have access to the audio in any way. You can block or mute the relevant players in-game and use the in-game censoring filter. Public lobbies have report features that will be attached to their accounts and may result in bans. The relevant players can also be kicked from the lobbies by the host and will not be able to rejoin unless permitted to by the host. If the player in question is the host, and a sufficient number of players block their mics, they will be kicked from the game, and once again that will be reflected on their account.

[ashen vale]

Hello, after the update the game lags terribly, how to solve this problem?

[proven ice]

@ashen vale
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[ashen vale]

@proven ice I play using mobile data, I’ve been playing for 2 months and I didn’t have this problem before, only after the update I discovered this, so, to be honest, I don’t think the problem is with my Internet. I play mainly via VPN, since in my region there are sometimes problems when logging into the game, so the VPN method doesn’t help me either

[smoky path]

Why can’t I see any server

And I have been waiting for 15 minutes

Why @proven ice help me

Bro help

Pls

Anyone

[slow obsidian]

Have you tried restarting?

Please don't spam btw

[soft lion]

Check if your gane is up to date too

The game should be on V3.00.02

[proven ice]

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[smoky path]

So how do I reboot my mobile device

[soft lion]

It depends on the mobile device exactly, but for me holding diwn the volume down and power button gives the option of restarting.

Look up how to restart with your exact device.

[smoky path]

Thanks

Ok

Gonna do it

Great it worked thanks guys

[slim thunder]

Meanwhile, just holding down the power button has the restart show up, and holding volume down with the power button takes a screenshot. That's why it's important to know how your model functions.

[frank raven]

solucion porfavor

[fathom hornet]

restart your pc

[ruby rampart]

anyone else getting this?

i dont see an update on steam

[fallen stirrup]

3.01.00 has just been released, hard restart steam if you don't see an update

[main prism]

Can someone help with this please, I have reset my router as well with uninstalled the game and installing it again and lastly I shutdown my Laptop and turned it out again. I don't have any VPN and I made sure no Firewall blocked my ability to use the game either.

My game worked just fine before the update rolled in so not sure if that might have to do with it.

[sudden urchin]

Does anyone know why mic audio might double up on itself/echo in game?

[mint mauve]

Restarted my game and now when I launch it, it says 'launch error' but I was able to play an hour ago?

keep getting this when I try and launch the game. Any help?

[velvet oasis]

I would try reinstalling the whole game or check your steam folders

or try turning on the game as administrator

[fallen stirrup]

@mint mauve if you are running any antivirus make sure it isn't quarantining any files.

[mint mauve]

Thank you! I uninstalled and then reinstalled which helped. I don't know what happened but it's working again.

[final idol]

ok checked for updates I'm on V3.01.00. In summary (maybe it was after the update idk) opened the game a few days ago and all my cosmetics were gone. silver, gold and stars still show and I still gain these items as I play or claim daily rewards but inventory is wiped and I can't see any inventory to even buy in the menu except cards and banners. I've logged out and back in. windows 10

[velvet oasis]

do you have your inventory filters on, maybe too many?

or you just logged into a different account

[final idol]

WOW ok Kush YOU THE MAN!! I swear I checked all this but just went over everything and YUP that's what is was. Wow I feel stupid lmaooo thank you brother!

[velvet oasis]

that's why I don't use them

[sharp raven]

Why is the microphone like that? I can't speak or hear anything in the game.

[velvet oasis]

sometimes the microphone get bugged, did you try restarting the game?

[sharp raven]

Restarting pc resolved

[half arch]

Guys help me pls

[keen lagoon]

Excuse me, why is goosechapel lagging for some people?

[proven ice]

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[dusty plank]

@proven ice

Btw not my main download rate

Its more

[proven ice]

What brand and model of device are you playing on?

[dusty plank]

I know how i can proce u

Prove

Samsung galaxy a20

3+ boosted ram

@proven ice i can open my screen

And see the problem on my screen

[proven ice]

The A20 is going to be right on the threshold of having enough RAM. You may experience some lag or FPS drop, or entire game crashes if there are other apps open in the background.

[dusty plank]

Btw boosted ram mena i did code on my phone

@proven ice yes it crashes after i play long time

I never open other apps

When i look at my notifys game gets alot of lag

When i try to open more sound game gets lag

When my keyboard open game gets lag

[proven ice]

This is indicative of insufficient RAM.

[dusty plank]

But u guys can fix it

Cuz isnt a ig game

Big*

Its just 500mb game

[proven ice]

The team cannot add more RAM to your device

[dusty plank]

No i mean

Fix the game

[proven ice]

RAM is different than storage

[dusty plank]

Cuz its a issue

@proven ice look come to vc

[proven ice]

No

[dusty plank]

I will prove u its a issue

Man im not gonna do anything to u

U just close ur mic and watch me

If u want u can talk

[proven ice]

You need a device with more RAM to have a better experience. The A20 is four years old and cannot efficiently run the game.
Best of luck

[dusty plank]

No

Look bro

When im ghost game not lagging but when im alive game lags

Its a issue

[proven ice]

If you have further issues, please contact [e-mail]

[dusty plank]

Why u dont trust me

@proven ice come to vc

I will prove u

[proven ice]

Please stop. If you would like to proceed further, contact [e-mail]

[dusty plank]

...

Im contact a staff member rn

But he dont wanna fix the issue

He just wanna ignore me

[proven ice]

The issue is the device. The team cannot upgrade your device.

[dusty plank]

If u fix the issue alot of people can play game again

It snot about my device

Some people with good phones said same issue

[proven ice]

If you would like to proceed further, contact [e-mail]

[dusty plank]

I dont wanna upgrade my device

Im not begger

I just saying fix the issue thats better than ignoring me

@shut sparrow

Aga yardim edermisin

Adam sadece beni gormezden geliyi

Geliyo

Ben burda bi hatayi raporluyom gel ekran acip kanitliyim diyom

Bana diyo yok su adrese mail at yok tekefonun kotu

Telefonum kotu olabilir ama bu oyun fazla ram isteyen bi oyun degil 2d bi oyun

O kadar yuksek bi ram istememeli oyunda buyuk seyler yok

Mapta sorun var

Oyunda sorun var

Boyle milleti gormezden gelirsenizde duzelmez bu

Kaz sapeli haritasi oynanmiyacak kadar kasiyo

Diger yerlerdede asiri fazla lag var

[velvet oasis]

That is, have you seen the minimum requirements for playing GGD?

[dusty plank]

Bro

Its a 2d game with some png

Its not a gta 5 or anything like that

It shouldnt be this much laggy

Some maps have big issues

Example goosechapel

It lagging when alive but when we die not lagging

If u want to see proof i can show u my proof

I can open my screen

Im not a liar or anything like that

[shut sparrow]

D20 did not ignore you. D20 has tried to help you. I can not help you as I am not a tech person in this capacity. I'd suggest listening to what D20 said.
Thank you.

If you would like to proceed further, contact [e-mail]

[dusty plank]

No i wont take support anymore this just a useless support members not looking at issue just telling ur device trash i know its a map issue but u guys dont want to fix that

[reef path]

Thank you for your concerns, please use the appropriate channels to report issues with the game, so the correct people can see them. #troubleshooting-and-bug-reports

[dusty plank]

@reef path if u look at my screen u can see its a issue

But

The support team calling my device bad

Ik its a issue

But still noone want to see the issue

I wish one day u can understand the issue

Have great day dom

[reef path]

I am aware you have an actual issue, however we have a structure in place to make sure your reports are going directly to the people that need to see them. This discord is not a place where those developers can see your issue in a timely manor. This particular section is managed by the community and some of our moderators, not the game developers.

[dusty plank]

Theres many staff team

Can help people

I dont think thoose people choosen just for telling people ur device bad

[reef path]

I have explained to you the proper method for reporting an issue, if you don't want resolution to your issue, we can't help you any further, once again please use the proper channels to report issues. #troubleshooting-and-bug-reports

[dusty plank]

@reef path i understand

But one thing problem

I cant take rec

So screen share perfect for that

[reef path]

You don't need to, the team investigates all reports. Just send as much detail as possible, such as if a certain map struggles more than others, and anything else that you believe is useful.

[dusty plank]

Thanks

I will do it

[idle lintel]

I can't open the claw machine

[weary mulch]

can you explain further?

or send a photo

[idle lintel]

Never loads

Keep loading forever

[weary mulch]

can you record a video?

[brittle coyote]

@idle lintel

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[proven ice]

@idle lintel
That should be okay, though you may be getting occasional dips under 10 Mbps which could cause some connection issues like long loading or disconnects. I would try rebooting the modem or router you're connected to, or the mobile device if you're using mobile data, and see if the issue is resolved

[honest cave]

Please fix the flash back issue of Android 9 as soon as possible

[waxen sandal]

Could you give more details, what is a flash back issue, are you able to describe it?

[honest cave]

When I was in the lobby, it was normal, it didn't flash back. When I entered the map and was about to start playing, it suddenly flashed back. I didn't have this situation with my Android 12 phone

[waxen sandal]

Which model device are you currently using?

[jaunty token]

how i can fix it?

the game crashed

[jaunty token]

oki i will

[waxen sandal]

This is normal, the game is loading.
Let it run through and you'll soon be able to play.
If it doesn't go anywhere and seems to be stuck, #known-issues may have some answers to try for common issues or ask here for further assistance, with any error messages the game may give you.

[slim yoke]

I can't find the rooms

[median gale]

room??

hey

[shut sparrow]

#lfg-한국어-korean

[shut sparrow]

#lfg-vietnamese

[median gale]

do you have a room

??

[shut sparrow]

Click here > #lfg-vietnamese <
That will take you to rooms

[jovial stratus]

What is this, help me???

[half arch]

@proven ice

[shut sparrow]

#known-issues message
That may help you

[half arch]

what if it didnt help? im getting kicked afer about 5 seconds staying in room

[shut sparrow]

If that doesn't work then please follow the instructions in #troubleshooting-and-bug-reports

[ashen vale]

hi. I recently asked for help with a problem, but I couldn't get any response. After the update, the game began to lag terribly, I can’t even move around the map because it lags so much. Several updates have already been released, but nothing has changed.

[waxen sandal]

What do you play on mobile, pc or something else?

[ashen vale]

On mobile

[waxen sandal]

Is it possible your device doesn't have enough free ram? The current recommendation is 3GB I believe

Closing all background applications can sometimes help

[ashen vale]

I have 4gb of RAM, but the fact is that I’ve been playing for 3 months now and I didn’t have this problem before, only after a recent update I encountered this

[ashen vale]

I tried everything, including this, but it didn't work

[novel nebula]

help

[ashen vale]

I also encountered this, VPN helped me, you can try it too

[waxen sandal]

I'm not too familiar with mobile, so I would suggest following the instructions in #troubleshooting-and-bug-reports for further assistance.
Good luck getting things sorted and back to sus activities

[waxen sandal]

In addition to the above, this may help
#known-issues message

[novel nebula]

what VPN?

[proven ice]

Many users from certain countries report needing to connect with VPN. Their internet providers and/or government occasionally or always blocks the connection otherwise.

[fiery leaf]

Is anyone having problems starting a game or finding a game?

[velvet oasis]

what exactly is wrong with starting a game?

if you're a lobby leader and you can't start the game, pass the crown to someone you trust

[eager willow]

It doesn't let me in at all

I tried everything

Can someone help??

Im using a hp laptop

[proven ice]

@eager willow
Please ensure you are using a secure email domain, such as Gmail. Some email domains are not accepted for account creation.

[eager willow]

My email was secure it was because I'm not 18 and I think it something like that im 17 so

[waxen sandal]

As long as you are 13 or older, age doesn't matter. Some email services, such as those ending in .ru, simply don't work for a variety of reasons.
d20 is just wanting to make sure you're not using one like that.

Gmail is recommended because it is proven to work well

[rancid flame]

does anybody knows how to close this? It doesnt have the close button

[waxen sandal]

I believe the escape key should work on PC

[brittle coyote]

@night gazelle

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[sacred mulch]

help ?

[proven ice]

@sacred mulch
Can you click the i button and share the new message you received

[sacred mulch]

that

[proven ice]

@night gazelle
The minimum requirements are for 10 Mbps for both upload and download speeds. If either is below 10 you will experience connection issues

[night gazelle]

Okay

[proven ice]

@sacred mulch
I would try using a different email

[sacred mulch]

already

[proven ice]

@sacred mulch
What is the email domain you are logging in with? Not the full email address, just the part after the @

[sacred mulch]

gmail

[proven ice]

@sacred mulch
If you are trying to login with Google authentication, I would try opening your browser and signing out of any Google account, then trying to login to the game again.
If issues persist, please reach out to the support team with the instructions in #troubleshooting-and-bug-reports

[still venture]

Hello I am getting error when loading game, the game keep loading at 20% and simply auto exit. I have tried to restart my computer and checked my internet connection but it didnt work. Can some one help me ?

[brittle coyote]

@still venture

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[weary mulch]

i’m not certain if ps4 controllers are fully supported or not

[proven ice]

They are

[weary mulch]

i see… i wasn’t sure since i have the dual sense edge which doesn’t really work on anything but the ps5

[honest cave]

Why is the translation wrong? It's not Cupid. It's a quick match

[shut sparrow]

Please use #translations-report

[weary mulch]

nah it’s definitely sonys fault

the edge has custom software

which basically only works on the ps5

[woeful umbra]

So we got the secret door open tonight in Eaglton Springs. Saw the mini ninja turtles and all. Problem is, no one received the turtally awesome achievement. Any ideas why?

[shy lance]

How do I know where zombie gonna go? And did it always appear in pyramid? Or random position?

[gloomy fern]

The Mummy from the sabotage on Ancient Sands will either spawn in the middle of pyramid by the shrine or in the Embalming House. Always either one of those spots.

[shy lance]

I mean how do I know where mummy gonna go? Mummy will go to somewhere have much goose? Or just random ways?

[gloomy fern]

You don't know which of those two rooms he'll spawn in, it is random. He'll follow whoever the closest bird(s) is/are and try to kill them. He can break down closed doors to get to you.

If you're far enough ahead you can lead the Mummy wherever you wanna go for funsies which will stop him killing other people.

[brittle coyote]

@strange wadi

Can you take this test and screenshot your results?

https://www.fusionconnect.com/speed-test-plus

[proven ice]

@strange wadi
What specific brand and model device are you using?

[strange wadi]

I am using iphone 14 pro and live in switzerland

[naive escarp]

i cant play the game, its loading, whatever that i join or create a game :(

[proven ice]

@naive escarp
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[naive escarp]

with this?

[proven ice]

@naive escarp
You can use that link to test your speeds

[naive escarp]

thankss

it seems good ig?

[proven ice]

Are you on a mobile device or a windows or mac pc?

[naive escarp]

window

[proven ice]

I would reboot the modem and the pc and try connecting again after everything is back online

[naive escarp]

alr ill be back

still not :(

[proven ice]

Next suggestion would be to try connecting with a VPN. Some internet providers or governments sometimes restrict connections, and a VPN often can circumvent this.

[naive escarp]

i cant really us vpn actualy-

[proven ice]

@naive escarp
Okay, you can reach out to support with the instructions in #troubleshooting-and-bug-reports

[naive escarp]

thanks,

[proven ice]

Could also try this

[brittle coyote]

My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

[plucky peak]

ai bt khắc phục lỗi vào game r bị out ko

[naive escarp]

ill try!

[naive escarp]

i dont have anything called regestery error :(

[proven ice]

type Windows+R to open the run window. Type in “regedit” and launch the registry editor.

[naive escarp]

sorry to not understand, im not doing on purpose, but whats a registory editor?-

[proven ice]

The steps above use the Windows program for editing the registry to completely remove the registry information for Goose Goose Duck.

[naive escarp]

OOOH

ok ok, my ba, thanks u i didnt gt it was this

[proven ice]

And if THAT doesn't work, one more thing to try below, before reaching out to support

[brittle coyote]

My game starts, but it's stuck on the loading screen indefinitely!

This can usually be fixed by changing from IPv6 to IPV4. If you are using Windows 10, click on your start menu and open the Control Panel. Open Network and Internet, and then Network and Sharing Center. On the left menu, select Change Adapter Settings. Right click on the network connection that you use, and select Properties. Scroll down to Internet Protocol Version 6 (TCP/IPv6) and un-check the box, and then select OK to save your settings.

[naive escarp]

thanks bcus there was no gaggle stuff :')

[proven ice]

If there were no Gaggle folders in the registry address listed (HKEY_CURRENT_USER/SOFTWARE) I would try a complete uninstall then reinstall

[naive escarp]

hmmm

last question

does the fact i use it without admin right change anything?

maybe i should have started this way-

[proven ice]

You could try again and run Regedit as admin, not sure if that would affect it or not

[naive escarp]

can i run things as admin without admin right?/gen

[proven ice]

If your login to the device doesn't have admin privileges, it will likely ask you to provide credentials for an admin user. If that is the case, I might go ahead and try the uninstall/reinstall, then try the above steps for changing to IPv4 if still cannot connect

[naive escarp]

hmmmm

is it free as well on mobile?

[proven ice]

Yes, it is free and cross-platform play

[naive escarp]

thanks youu

[strange wadi]

I use iphone 14 pro and the network is very stable, why is it so laggy when I play games?

[weary mulch]

you could be far from the nearest server-

that can cause lots of ping issues but idk

[proven ice]

I would try connecting with a VPN

[strange wadi]

Before when I played it there was no problem, but in the last 4 or 5 days I've been lagging

[strange wadi]

Can you fix it for me soon?

[fallen stirrup]

Is it network lag you are seeing or FPS drop? The two are very different, maybe if you can send a video of what you are seeing somehow, it will help us diagnose any issues you are experiencing

[strange wadi]

I'm just in the waiting room and the game is even more laggy

[proven ice]

@strange wadi
Have you tried rebooting your modem or router?

[strange wadi]

In recent days, I have tried many times and many ways

[proven ice]

Have you tried playing while connected with a VPN?

[strange wadi]

I also tried it

[proven ice]

Do you experience this on all maps/lobbies or is it specific to only one or two?

[strange wadi]

I see it all over the map and even the main menu

[proven ice]

@strange wadi
After you complete a game, when you are back into the lobby, can you go into the settings and send an in-game bug report please?

[strange wadi]

I will report and take photos for you

[waxen sandal]

I believe that is just a visual glitch but I could be wrong.

What gives me that idea is some of the players come back in, which kicked players cannot do unless pardoned

[dull cosmos]

Its been like this for some time

Does anyone know how to fix it ?

[soft lion]

What version of the game are you on.

[dull cosmos]

Let me check

It doesn’t say on steam but I downloaded the game this week

Maybe 3-4 days ago

[soft lion]

It would say on the main menu

Above the E in GOOSE

[dull cosmos]

Oh god i feel stupid just saw it
Its v3.01.00

[soft lion]

It took a while for me to find it too when I needed it the first time, don't worry.

The version is correct, so have you tested your upload/download speed?

[dull cosmos]

I dont know how to do this but everything works well with me like all games are fine

And the speed is good the bar is green

[soft lion]

You go to the fusionconnect link in #known-issues to test upload download

#known-issues message

The game requires both values to be 10 Mbps

[waxen sandal]

Yes, this is what I was implying. They connected and either left of their own volition, or their connection failed and they disconnected.

You can be sure they weren't kicked because the chat shows them reconnecting shortly after, something a kicked player is unable to do

The game saying they were kicked would be a glitch in that case and should be reported as a bug

[worthy gull]

hi

do you mind sending me your logs?

i'll dm you

[dull cosmos]

Oh thanks guys it worked :). I just had to reinstall it

[slim thunder]

That will happen if you join and your default colour is already claimed.

[soft lion]

It's being shown as ... so I am assumung that it doesn't have enough room to display.

Either way, this is on steam's end

[pulsar dragon]

Where is the friend list?

[velvet oasis]

you're not logged in

and you can't sign in, can you?

[quartz timber]

yes, me too

;w;

[proven onyx]

not only that, an issue where it says youre earning coins doing tasks but they dont increase the total after the match

[velvet oasis]

Who knows...

[void flume]

That is my issue right now

it is not connecting me to my account so cannot get tokens... ugh

[quartz timber]

I think it should take a while to fix.

[proven ice]

May be a regional issue, it is fine for me

I would suggest sending a ticket with the instructions in #troubleshooting-and-bug-reports

Technical issue

[gloomy flame]

We had some backend issues for about 10-15 minutes

[proven ice]

The Gaggle work fast

[gloomy flame]

we're doing some optimizing and missed a step

haha, it should get faster 🙂

quick question, did it make you relog in?

[gloomy flame]

ty

[shut sparrow]

My suggestion would be following that link to find out what's going on as we would not have any information on that stream issue.

[velvet oasis]

What's your level on Steam?

"new users currently have a limited account and cannot add friends on Steam without paying at least $5 in the Steam store."

but I don't know if that applies to products, I'd rather write to support

[proven ice]

They've provided a link with more information. That will likely have your answer.

[vocal adder]

Did that happen to me for that issue?

[velvet oasis]

I sent you a link to dm

[velvet oasis]

You'll have it all locked up until you spend at least $5.

[gloomy flame]

you would be surprised

[proven ice]

If anybody could review without restrictions, what would stop someone from making 5000 accounts to review bomb a game they don't like?

[velvet oasis]

I'd say it's mostly because of the bots

[vocal adder]

Same thinking it prevents bot comments for games etc.

[gloomy flame]

because he's a dad

[proven ice]

I copy @shut sparrow notes

[shut sparrow]

I copy @proven ice notes

[velvet oasis]

just pay Gaben needs it

[keen lagoon]

Ah.... Can someone explain me what's this error?

[proven ice]

This is an issue with Easy Anti Cheat, I would check out the link in this Known Issues post

#known-issues message

[waxen sandal]

What do you do while 'switching' controls. Are you meaning changing keybindings, or unplugging a phyiscal device and plugging in another?

[waxen sandal]

I just tested this myself with keyboard and mouse and am unable to replicate it.
I don't have a controller handy at the moment to check with, but I'll take a look later and get back to you.

[thorny raft]

There are users who say that the game cannot be played because Easy anti cheat is not installed. Can I guide @mellow wedge through this message?

[proven ice]

#known-issues message

[proven ice]

Or this

#known-issues message

[thorny raft]

Thank u. I'll tell that user to check out this channel.

[hearty shadow]

Can someone explain why I can't use my voice chat in the game while being mute in a discord call ?

PS: I play in the cell phone

[velvet oasis]

#known-issues message try this

[proven ice]

Mobile devices typically only allow the microphone to be used in one app at a time. I would recommend using either the in-game voice chat, or discord, but not both.

[supple lava]

Ai giúp tui đăng nhập game đc ko

[proven ice]

@supple lava
Have you played the game before and are trying to use an existing account?
Or are you creating a new account?

[hearty shadow]

Bạn đã từng chơi trò chơi này trước đây và đang cố gắng sử dụng tài khoản hiện có chưa?
Hay bạn đang tạo một tài khoản mới?

just translated it

[supple lava]

Có tk và chơi trên đt rồi

Lên đăng nhập trên pc thì kh đc

Để tui quay video cho mn xem nha

[hearty shadow]

bạn đã thử xem email của mình chỉ trong trường hợp bạn có email xác minh chưa?

[proven ice]

@supple lava
You will need to ensure you login the same way with the same email and password. If you login with Google authentication on mobile, ensure that is the same way you attempt to login on the PC.

[hearty shadow]

Bạn sẽ cần đảm bảo rằng bạn đăng nhập theo cách tương tự với cùng một email và mật khẩu. Nếu bạn đăng nhập bằng xác thực Google trên thiết bị di động, hãy đảm bảo rằng đó giống như cách bạn cố gắng đăng nhập.

[proven ice]

Many times when a user attempts to use Google authentication, the user is already logged in to Google with a different email than the one they wish to use for the game. And this can cause an error with logging in to the new device.
I would suggest opening the browser and signing out of any Google accounts. Then open the game and attempt the login again.

[supple lava]

Đr tui đăng nhập gmail đó trên pc nhưng nó kh dô đc game

[hearty shadow]

Nhiều khi người dùng cố gắng sử dụng xác thực Google, người dùng đã đăng nhập vào Google bằng một email khác với email họ muốn sử dụng cho trò chơi. Và điều này có thể gây ra lỗi

[supple lava]

Mn coi đc video tui giửi qua chưa

[hearty shadow]

bạn có nhớ mật khẩu và email của tài khoản không

[proven ice]

If you still cannot login to the existing account with the suggestion above, please go to https://gagglestudios.zendesk.com/hc/en-us/requests/new to request help from the account support team

[supple lava]

Tui đăng nhập bằng gmail

[hearty shadow]

nếu cách đó không hiệu quả, hãy thử nhập thông tin chi tiết của bạn vào các ô và nhấn đăng nhập

[supple lava]

Cũng kh đc luôn ạ

Ai vào máy tui bấm giùm đc ko

[hearty shadow]

bạn đã thử nhập thông tin chi tiết của mình vào các ô và nhấn đăng nhập chưa?

[supple lava]

Rồi

[hearty shadow]

bạn đã cố gắng?

[supple lava]

Đr tui thử mội cách nhưng kh đc

Đr thì đăng nhập đc con pc cũng nhập bằng tk đó nhưng nó cứ trả dìa bắng đăng nhập

[hearty shadow]

thử đóng game rồi mở lại xem

Tôi đã gặp vấn đề tương tự cách đây ít lâu với giao dịch tiền cho đến khi tôi đóng và mở lại trò chơi

[supple lava]

Vậy h làm sao để vô game

[hearty shadow]

đóng tab trò chơi và mở lại

[supple lava]

Okk

Tui đang làm

[hearty shadow]

được Bây giờ nó có hoạt động không?

[supple lava]

Kh đc ạ

Vẫn bị

Nó cứ hiện đăng nhập tui bâmd đăng nhập thì nó chạy 1 đâu nó lại hiện đăng nhập nữa

[hearty shadow]

à, nó báo thông tin đăng nhập của bạn có thể thay đổi mật khẩu

[supple lava]

Nó cứ hiện đăng nhập tui đăng nhập mãi kh đc

[hearty shadow]

bạn đã thay đổi mật khẩu của bạn?

[proven ice]

I would probably send a ticket to the account support team at this point. The request does not have to be in English.
https://gagglestudios.zendesk.com/hc/en-us/requests/new

[hearty shadow]

@supple lava nếu tôi có thể hỏi bạn ở cấp độ nào trong ggd?

[hearty shadow]

@datemm bạn đã lấy lại được tài khoản Ur chưa?

@supple lava

[supple lava]

Tui chưa

Tui chỉ đăng nhập kh đc trên pc chứ kh có mất acc

[hearty shadow]

bạn có thể cho tôi biết bạn ở cấp độ nào không?

[supple lava]

Cấp trong game hả

Cấp 25 26 j á

[hearty shadow]

bởi vì có vẻ như bạn sẽ phải giữ nguyên cấp độ trên điện thoại của mình và tạo một cấp độ mới trên máy tính của bạn

[supple lava]

Tui lấy 1 acc khqcs đăng nhập cũng kh đc luôn

[hearty shadow]

giống như một tài khoản hoàn toàn mới?

[cobalt ember]

Vui lòng liên hệ với bộ phận hỗ trợ tài khoản tại https://gagglestudios.zendesk.com/hc/en-us/requests/new, họ có thể hỗ trợ bạn về các vấn đề đăng nhập. [google translate]

[hearty shadow]

figured lol

it just have to be he has to separate account yk

2*

[cobalt ember]

If someone has tried the existing solutions, and they are not working, the BEST thing they can do, is contact the account support team.

[hearty shadow]

true

I'd say I did a good job handling that

maybe not a mods level but Id still say I did well

[proven ice]

I appreciate your help

[hearty shadow]

np

my phone has a built in translator 🤣

[cobalt ember]

we appreciate assistance, the account support team just has far more information and ability to help with account and login issues 🙂

[proven ice]

Most of the time if it is technical issues, there are things we can suggest. But with account issues, there's not a lot we can help with

[hearty shadow]

iv lost a few accounts to different games so I have a fair bit of knowledge lol

things would have taken longer if u had to go back and forth translating through Google

but when I have a built in translator it makes life easy

and I'm pretty fast with it

which helps

[velvet oasis]

If sabotage was used by a dead duck, you won't see it.

[fluid sail]

That has been a thing for a long time
Pretty sure any role can fix intercoms
Though I have yet to see a duck fix it =p

[proven ice]

Everyone except Ducks can fix them

[noble violet]

30% of Rotten Egg Jump rounds have that one last impassible jump (or am I just a noob)

[fiery elk]

hi guy

i just want to know

does the game have any monthly gif codes?

[proven ice]

The monthly developer stream on Twitch gives chances to win gift codes
Usually the second Friday of each month, and will be posted in #816356997564727367

[fiery elk]

ty

[waxen sandal]

This is just random chance. I once got the failing task twice in a row which kinda sucks because it takes 15 seconds each time 😦

[severe roost]

Help

[idle mulch]

did you made a report sheet for that?

[severe roost]

@idle mulch I made an in game bug report

[idle mulch]

that is good but if you experience something like that again make a new lobby and the bug should be gone

[severe roost]

@idle mulch it's been doing silly things but just to me, no one else has that happen. Like in this case, it was just me who had the bug

[idle mulch]

okay

[proven ice]

I might check to ensure your game is up to date

[noble violet]

Exactly

[cyan gulch]

No arrow to player

[vocal adder]

It looks like your target Got eaten from pelican

Or its really a glitch

[waxen sandal]

If the pelican eats your target, the arrow will still show you where your target is, this would be a bug and ideally should be reported once the game ends

[quartz pasture]

System.Exception: Falha ao conectar. Por favor tente novamente.ClientState.JoiningLobby.

[proven ice]

@quartz pasture
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[oblique ice]

@viral merlin for account related inquiries please email [e-mail] or follow the instructions in #troubleshooting-and-bug-reports

[brittle coyote]

Rule 1

RESPECT the Gaggle Crew! We read everything, may not acknowledge everything, but we read them. Please do not @ Gaggle Crew/Managers #rules

[brittle coyote]

Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at [e-mail]
China: [e-mail]

For other support #troubleshooting-and-bug-reports

[limpid pasture]

[proven ice]

Hi there, you can reach out to the support team through the link in #troubleshooting-and-bug-reports

[oblique ice]

The support team would be best to handle your inquiry. Technical or not

I apologize if there was any confusion, but the support team would be best for account related inquiries

[deft pulsar]

Hi

[proven ice]

@deft pulsar
Hi there, if you need help with a technical issue with the game, this is the channel to ask in! Otherwise, general English chat is in the #💬︱general channel

[weary mulch]

what they are saying is that they trust the team and that if you don’t trust the team that’s fine but they aren’t gonna do anything more…

okay i understand, have a nice day i’m sorry that i can’t be of any help

[proven ice]

@weary mulch
The issue has been addressed by Chris, who gave next steps to take.

[weary mulch]

yeah? okay?

[brittle coyote]

The Gaggle Staff/Moderators have answered this already!

If you see a question that has been responded to with a bot command or one of the Gaggle Staff/Moderators, there's no need to repeat the same thing in reply. Thank you for trying to help.

Though, if you have something additional to say or information, feel free, we appreciate it. Otherwise, please refrain from reviving older messages that the staff/moderators/bots have already responded to, thank you!

[weary mulch]

that’s all i ever said

or meant to say anyways

[oblique ice]

@viral merlin I, Chris/Thor have read your messages and have provided the required steps to address your concerns. The discord moderators have provided the required steps to address your concerns in the way they have been instructed/learned over time.
The Gaggle team takes safety very seriously and by going through the proper channels, concerns can be addressed and noted in the proper manner. The Support team is part of Gaggles internal team (does not go to third party) and the team acts in a professional manner. I, Chris/Thor leave these concerns to the dedicated team because the support team has a system in place and I would not attempt to go around them as things need to be properly documented in case of further concerns. If you would like to have your concerns addressed by the Gaggle Team, please email the support team at [e-mail] and they will be happy to take care of you

Things get done quickly and efficiently when going through the proper channels. You are not being mitigated, you are being pointed in the right direction as I do not handle account related inquiries

[brittle coyote]

The game told me i'm on the wrong version, how do I update?

If you're using steam, an update will be queued, and if you do not see one you might have to restart your steam client. If you downloaded GGD from the gaggle site, an updated version will have been uploaded. If on mobile, you'll need to check your app store directory for any updates. Thank you for your patience!

[pliant sapphire]

So I am recieving errors that the game is out of the date though steam updated it earlier today.... What's going on?

[oblique ice]

Did you update to v3.02.00?

[pliant sapphire]

Not sure. All I know is that it was updated automatically by steam today at 1 pm (GMT +2) so that's 6 am EST

[oblique ice]

Can always try ye ol uninstall and reinstall

when you launch the game should be able to see the version number on the logo

[pliant sapphire]

You can't see when it is loading.

Or are you referring to when the game goes through the anti-cheat launcher?

[oblique ice]

yea after the EAC

[sudden chasm]

again

how do i solve the security violation issue

[terse badge]

@sudden chasm have you tried #known-issues message

Or #known-issues message

[sudden chasm]

Tried but idk , I don't have hacks or Auto clicker or anything on me

[proven ice]

If you can share a screenshot of the error message that could help find the solution.

[sudden chasm]

this one

[proven ice]

I would try manually installing EAC as in this solution

#known-issues message

[sudden chasm]

sorry to bother but idk where exactly to look in the files manger, help lol

[proven ice]

What pc platform are you playing on? @sudden chasm

[sudden chasm]

huawei good sir

[proven ice]

You're getting the above error on a mobile device?

[sudden chasm]

no the laplop in which am currently using

[proven ice]

Is it Windows or Mac?

[sudden chasm]

windows

[proven ice]

You can go into your file explorer and search "easyanticheat" and it should eventually find the filepath for you

[sudden chasm]

thank you for the help i'll proceed now

did i mess up? lol

[silent sinew]

GGD keeps crashing on boot. I've reinstalled twice, so I'm not sure what to do

[proven ice]

What platform?

[silent sinew]

windows

[proven ice]

Receiving any error messages?

[silent sinew]

nope. i open it it gets to the home screen, then it jsut closes completely

[proven ice]

@silent sinew
How much RAM does this windows device have?

[silent sinew]

16 gb

[proven ice]

Do you have any third-party programs installed such as autoclickers or cheating programs?

[silent sinew]

nope

[proven ice]

@silent sinew
I would suggest contacting support through the link in #troubleshooting-and-bug-reports at this point

[silent sinew]

alr thanks

[limber knoll]

https://clips.twitch.tv/AmericanAgreeableGrassChefFrank-bqYL0fLnVPsqYwu6

so in this clip i got stuck in the little room on eagle wood until the game ended i dont know if any1 else has had this problem but i think itd be best to report it to you guys and see what you think

i also dont know if this is the place to put it but here it is

[slow obsidian]

Hey! Thanks for letting us know. A reminder that u can always make an in-game report found in settings after the game

I've experienced the same bug b4 n have reported, but more reports r always helpful

[slow obsidian]

U can also report stuff at their website listed at #troubleshooting-and-bug-reports

[limber knoll]

Thank you! ill try and remember to do that!

[lime flint]

Does anyone know why his name is so high

[lime flint]

hello

anyone here？

[proven ice]

@lime flint
Duckside answered you here

#💬︱general message

[lime flint]

thank u very much

But I don’t understand

I am a noob in it

[waxen sandal]

We've spoken in DM, should be all good now

[ashen vale]

I'm really bored now. It's terrible that such a beautiful game has such terrible optimization. The Goose Chapel map is too slow to play, I'm tired of applying to the developers both via email and discord. Many people, including me, have been having this problem for 1 month, but no one can deal with our problem. The game is updated every week, but there is no change. Why this indifference??

[proven ice]

If you're on an older mobile device, it is likely the device barely has enough RAM to run the game, leading to decreased performance.

[nova dune]

is the pc server online? cant login to play today. i have been trying the whole day buy the game wont open.

[tough rock]

Having trouble signing in? #known-issues message

[nova dune]

the game wont open a tool bar only opens but not the game

[brittle coyote]

@nova dune

I started the game and the window is tiny and hitting alt-enter doesn't change the size!

This is a graphical driver failure, and happens when your DX11 drivers write the wrong resolution to your registry.

If you are using windows, type WINDOWS+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

[nova dune]

it is fix thank you for your help

[ivory dragon]

question. is there any way/anywhere to report people after ive been kicked from a host? ive been repeatedly been kicked from "english" speaking lobbys because i wasnt speaking arabic or something (the entire lobby was, just in the server list it was denoted as english lobby) , and its been growing increasingly annoying also not being able to report those hosts.

this i have noticed a pattern, generally includes people with "Egy" in their username, being lobbies which are not english, even though the host did set the lobby language to english

[proven ice]

It is unlikely these hosts deliberately set their lobbies to English. English is the games default language, and Arabic is not currently an option for them to set.

Alternatively, you can host your own lobbies with friends, find lobbies in the English LFG channels here, or try finding public games later in the day when more English speakers are typically playing

[ivory dragon]

arabic, idk what language exactly some eastern language.

[narrow raven]

Hi, I have a Goose Goose Duck account which is associated to my steam account. I am logging in my steam to another computer but the goose goose duck account is not automatically logging in to the game. How do I login that account?

[waxen sandal]

You will need to log into the game itself using the email you used when you first created an account.
All of your cosmetics and progress will carry over, but you first need to log in.

[torpid temple]

I purchased in-game gold but my "purchased failed" but it still took money and now I have no gold

[shut sparrow]

Have you restarted your game?

[torpid temple]

Yeah it worked sorry for any trouble

[shut sparrow]

Glad it worked

[austere heron]

Customize comunity doesn't work

[waxen sandal]

🧐
That's not supposed to happen.

Which language is your main, English or some other?

[glad matrix]

@vital creekplease keep codes to lfg channels

[heady ginkgo]

You can access the game on your iPad.

[shut sparrow]

If it is not from Gaggle I would not trust it.

[oblique ice]

*Gaggle or Heybox in China

[ivory dragon]

hitman... i killed target, but i did not get the bonus? do i need to win to get the bonus as hitman?

presume the hitman bonus is denoted as bonus%?

[fluid sail]

You don't have to win to get bonus you just need to kill target and stay alive to get bonus

[frail fox]

there is a bug on SS Mothergoose where if u call a meeting while (we think while someone is using intercoms) people dont go into the meeting and it glitches out.

[proven ice]

@frail fox
If possible, send an in-game bug report once you're back in the lobby please

[frail fox]

will do

i tried reporting it but it gave an error code i took a screenshot of all the roles that were in the game and the game code

[proven ice]

Okay, you can send that information to [e-mail]
Thank you for reporting!

[frail fox]

will do

[waxen sandal]

I believe the hitman works differently to the gravy, getting its bonus even if it dies.

I guess there's the old "things change" clause, so I suppose I need to go confirm this is still the case in 2023

[keen dagger]

I think so, too. As long as Hitman kills target, Hitman gets bonus regardless if living at the end of a game.
..having said that, I THINK is different from "I know". I'm equally uncertain.

[pine halo]

I can't get into any match, what can it be?

[proven ice]

@pine halo
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

[ruby charm]

This is just a question, I thought maybe here would be the best place for it. I was playing on Nexus last night, and was eaten by the pelican (I believe I was Avenger). The pelican also ate the demo and then got killed by the Teleportation sab; For some reason, the demo lived but I didn’t. Is this due to the fact I was also a goose so the sab also affected me? I’m just curious on how it works

[torpid temple]

Can someone translate for me so I know why I'm banned for a year

[pine halo]

Thank you very much for the help

[proven ice]

You can contact [e-mail] for this inquiry

[scarlet carbon]

Please point me to Gaggle's support site

I don't know where it is

[brittle coyote]

@scarlet carbon

Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at [e-mail]
China: [e-mail]

For other support #troubleshooting-and-bug-reports

[scarlet carbon]

@brittle coyote I don't know which page it is

[proven ice]

It is not a site

You email the support email above

@scarlet carbon
[e-mail]

Or open a zendesk ticket
#troubleshooting-and-bug-reports message

[frosty cargo]

Please help me when loading the game crashes I already reinstalled the game did not help

[proven ice]

What specific brand and model device are you using?

[buoyant grotto]

My game stays stuck on this screen, I tried reinstalling, checking my firewall, internet, registery, restarting the pc, checking for updates etc

But nothing seems to fix the issue

My pc has windows 11 and is completely up to date

From the moment I launch the game, I can notice a pattern with the loading messages, followed by the gaggle screen and after that the loading bar around the duck has 2 glitches. It does give me a quit button but I can not enter the game at all

[weary mulch]

can you take the internet speed test?

[weary mulch]

https://www.fusionconnect.com/speed-test-plus

you need above 10 upload and download speed so that may be the issue @buoyant grotto

[buoyant grotto]

It's not the internet, I tried downloading the game on my brothers pc and it worked there

It's purely on my computer

[weary mulch]

okay

hold on…