🤝┃community-support

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[half prism]

Hi. I have had a problem at the Mud CSS crafting. Most of my fleet 165 crew is suck. When I go to the crafting instance tab it goes white. I have been unable to claim the crafting or reclaim my crews since Dec 22nd. Any help would be appreciated. Thanks.

[maiden ocean]

try in https://v1.labs.staratlas.com/ or the 3d version, that helped some people

[crimson wyvern]

I've already done all this. It didn't help

I've already done all this. It didn't help

[half prism]

Thanks vb. It does the same thing.

[maiden ocean]

so where was your fleet when you disbanded at the css or another station?

[maiden ocean]

yeah i saw a few people with the white screen, some reported another version helped, i think its temporary

[half prism]

Thanks for the reply vb. I don't think it's temporary for me, I've been stuck since Dec 22nd.

[maiden ocean]

like thats the only hotfix i know atm #❓┃ask-a-question message

sorry

[half prism]

Good news vb. i was able to recover the feet that I inserted to try and unstuck the original in crafting. I used the 3D version. wasn't easy, but it worked.

[crimson wyvern]

CSS arrived, unloaded all the cargo and disbanded the fleet and is nowhere to be found now. And I only flew on mrz12 and it's not there either.

[half prism]

Now I have 74 stuck crew. I'll open a ticket when the team returns.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[maiden ocean]

so nothing in the deposit and withdraw ships menu on the css?

[crimson wyvern]

Yes

[devout dagger]

Thanks, that worked wonderfully. But now I cannot relock it haha, will have to wait

Thanks for the update!

[limpid willow]

Hi there, I have my fleet stuck, undocked at the css, I'm not able to get any operation. tryed all possible options it won't dock, move, or even autodestroy,. I already tried from smartphone and pc, f5, cleaning browser, restarting. The other fleet is working properly.

Il

(I'm on lab v1)

[maiden ocean]

can you try in another version v1 or the 3d labs, that seems to help sometimes

[limpid willow]

Just tried, same result

[maiden ocean]

sorry not sure why it got stuck, we have to wait for an dev

dont take any direct messages

[crimson wyvern]

This is not armor from Diablo knocked out of mobs, these are assets worth $1,500. Who can help resolve this issue?

[crimson wyvern]

https://solscan.io/tx/3jgPHZLEku92Qu79JXUXksF5MrZNKnnjyvasYHCNo9UnFtQjaeh9UKXi83kUJL2DAUqGQmDYiGBWoXHnNwNzijA1

[crimson wyvern]

https://solscan.io/tx/59zW8zGoPDtnzUVZoA3Wsxhf1rCoB3P9MyzBbHjKaiWNZFTfSxfYTRdGhib76CZCHLcu68mmQLuhu9D8aYhekkat

[storm ferry]

and I assume you are using the same wallet, yeah?

[crimson wyvern]

Yes always the same

[storm ferry]

I apologize if this has already been asked but can you share your wallet address?

[crimson wyvern]

3vZEhZXwGnvZwvd1kmXZHKi9KXADGg8eFvNya6awiaxS

[storm ferry]

thanks checking at the moment

[crimson wyvern]

21 december

[crimson wyvern]

59zW8zGoPDtnzUVZoA3Wsxhf1rCoB3P9MyzBbHjKaiWNZFTfSxfYTRdGhib76CZCHLcu68mmQLuhu9D8aYhekkat

[crimson wyvern]

3jgPHZLEku92Qu79JXUXksF5MrZNKnnjyvasYHCNo9UnFtQjaeh9UKXi83kUJL2DAUqGQmDYiGBWoXHnNwNzijA1

[crimson wyvern]

This is where the error occurred

[crimson wyvern]

Look here please

[storm ferry]

confirming first that you don't have any ship anymore in the faction fleet

and no ships in your inventory

[crimson wyvern]

I threw off all the screenshots above, nothing is anywhere

[drowsy haven]

Anyone else has an error when staking atlas on the dao?

and when i try to claim polis i get error

[crimson wyvern]

I had this happen in my browser: clear cache and cookies

[storm ferry]

I understand. I was just confirming what I see that you don't have any ships in your inventory and you don't have any ships enlisted in faction fleet which is correctly displayed in your screenshot

[crimson wyvern]

so where did they go?)

[crimson wyvern]

4 ships vuzus opod, pears x6 and 2 bikes

[storm ferry]

this transaction is mainly related to resources:
https://solscan.io/tx/3jgPHZLEku92Qu79JXUXksF5MrZNKnnjyvasYHCNo9UnFtQjaeh9UKXi83kUJL2DAUqGQmDYiGBWoXHnNwNzijA1

[crimson wyvern]

I remember exactly that I unloaded all the resources and clicked reshape the fleet and everything was gone

[storm ferry]

what resources did you unload?

[crimson wyvern]

All button unload all

[storm ferry]

would you remember these transactions?

[crimson wyvern]

I don't have them in my wallet

[storm ferry]

I can see them via step.finance

[devout roost]

hi everybody

i have a little problem to share whit you

[crimson wyvern]

now I see it too but they are nowhere to be found

[crimson wyvern]

I found it on another planet sorry and thanks for the help

[fiery relic]

Hello guys were can get request help to unstake my POLIS? The details button offers absolutely no information. Already tried with phantom and ledger directly, don't know what else I can do

[storm ferry]

that's good to hear

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[storm ferry]

if you just need to claim emissions, you can do so via step.finance. the site is still being fixed

[storm ferry]

hey fam. the DAO site is still being worked on for the fix. if you need to just claim emission tokens, you can temporarily use step.finance

[prime dragon]

Glad to see you found the "Mice Fleet" 😉

[fiery relic]

Thank you so much, I managed to unstake my POLIS emissions using step.finance then I went to the DAO and tried to stake my entire locker again and finally worked, dont know why or how but thank you!!

[little galleon]

Hey guys ! Happy holidays ! Got my fleet stuck for the very first time today after subwarping from css and exiting . All actions result in an error . Really don't want to self destruct yet so maybe somebody has a solution for it .

[prime dragon]

It's probably a sync issue. You can try another version of the game, a VPN connection to a different region, or wait until your region syncs back up again.

[little galleon]

This is the error

[prime dragon]

This kind of thing happens when the UI is out of sync with the state your fleet is in.

Looks like you are trying to dock (maybe) but your fleet is already docked.

[little galleon]

Thank you so much man ❤️ . Changing regions with VPN did the trick , didn't think to try that before because all other fleets were working just fine .

Only 1 fleet was out of sync i guess .

[prime dragon]

Glad that helped!

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[limpid willow]

Hi @maiden ocean just wanted to let you know that this issue has been solved with the VPN trick suggested by @prime dragon.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[devout spade]

When was the official change in the atlas emmission rate? I think I still have the bug where the claimable atlas is incorrect.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[red pagoda]

Hey ! Since yesterday, i can't withdraw any of my claim stakes / Taps / tips from faction claims, i get a reverted tx everytime i'm trying to unstake/withdraw. Claiming the r4 works fine, but my miner ships are stuck in there, anyone having similar issue ? Anyone with any advice ? (i already spent hours hardrefreshing)

[still current]

Hi folks. I just wanted to ask you guys, if there is a possibility to get back my fleet from the pits of labs. After exiting subwarp all my assets were gone (for the 2nd time!). with assets i mean ressources, claimed R4 from claimstakes and ships which were all in my CSS. Thanks in advance for checking.👍

[maiden ocean]

hey for the claims try to open an order on the market 1 cent or 1 atlas, you might miss the solana token account for them, after you withdraw you can close the order

[maiden ocean]

nothing just disappears from the css?

[red pagoda]

u a legend thank you, it worked ❤️

[still current]

It’s like i do not possess anything. All assets withdrawn from the wallet to the CSS are gone. This includes the fleet as well (i only run 1 fleet).

[maiden ocean]

not sure man can you check in the 3d version or v1 also ctrl+f5 or maybe you need a new ip

[still current]

i don’t use vpn. But i tried all verions on firefox and chrome. I think, when the team is back, they can get it back out of labs guts with my public key. It’s all good. I can wait, buddy. 👍

[maiden ocean]

yeah im not sure man, thats not normal, i had a few guys missing stuff but it was always a user error like not checking on the right stations etc, so it is there somewhere definitely

where did you see the ships last or what did you do last?

[still current]

i clicked “exit subwarp” as i arrived ONI-5 to mine copper. But if you remember our “ticket conversation”, this is the same issue as it was a few days before. Perhaps it’s an user error, but if so i don’t know how i triggered it. I don’t use scripts or 3rd party stuff. I just use SA-UI. I’m sure all assets will be back. It’s not only my fleet, it’s ALL assets bound to the account. Even those already stored in the CSS. It has to be a glitch in the code structure and i’m just very skilled stepping into shit.😂

[maiden ocean]

i wonder if i can see your fleet in oni 5

[marsh dirge]

@maiden ocean Good afternoon, when I want to withdraw the POLIS rewards in the DAO I get a sign that says Failed to Claim. Could you help me ? Since yesterday I have tried several times.

[maiden ocean]

try here https://app.step.finance/en/dashboard

the site doesnt work very well, try on step or retry a few times

[marsh dirge]

Thank you very much, it worked.

[still current]

nope. when i log into labs, the “visit marketplace” window pops up, just like i haven’t any ships.

[still current]

M8, you are right

[maiden ocean]

now im curious you mind sharing your wallet address?

[still current]

i see it at oni-5

[maiden ocean]

you sure you logged in with the right wallet?

[still current]

aye

[still current]

may i dm the public key to you?

[maiden ocean]

did you had multiple accounts maybe like this

[maiden ocean]

which version you playing right now?

[still current]

nope, only 1

[still current]

But the adress bound to my fleet is not the same. But it may be, that labs gives another adrees when forming a fleet

[maiden ocean]

dont take dirct messages, there is fake accounts of me

[still current]

no one can reach me. deactivated DMs 😉

[maiden ocean]

good

[still current]

but thx a lot for eminding

*reminding

[maiden ocean]

so which version you play right now?

did you always play the same version?

like the 3d one or the one linked on the website?

[still current]

i'm logged into latest labs version right now. but sometimes i play sage.labs simultaneously for the graphic and v1.labs is on my iphone 😉

[maiden ocean]

and you login in on any of these and dont see the fleet in the dashboard?

[still current]

the v1.labs version lost my fleet this time. The time before was the latest version

[still current]

i'll sent a screenshot, sec

[maiden ocean]

how can someone loose the fleet, i dont understand

[still current]

don't judge my writing 😉

[maiden ocean]

the address is the token account of the fleet thats not the wallet

[still current]

I thought so.

[maiden ocean]

press show overview

[maiden ocean]

also press on the right side

[still current]

That' missing

That's the whole problem 😁

[maiden ocean]

well either you in a wrong wallet or wrong account maybe

you 100% sure you in the right wallet and you only ever created 1 account?

[still current]

100%

[maiden ocean]

post the wallet address we can delete it

i cant believe it

i have to see

ok thx

[tawdry parcel]

HELLO, HAVING TROUBLE WITH THE DAO POLIS CLAIMS

unable to aprove claims

[maiden ocean]

try step.finance

[still current]

try via step.finance. Some others told, that this works

[maiden ocean]

so like 7 days ago you created the fleet its in labs yes

[still current]

again... after sitting in score for a few days 😉 yes

[maiden ocean]

and you had this before once like missing fleets?

[still current]

I think you worked on my ticket regarding a similar issue some days before

[maiden ocean]

i cant check the tickets atm, so it just magically appeared again?

[still current]

Yep. the former issue was resolved. and over christmas (as i played v1.labs via phone because i wasn't home) it happened again.

[maiden ocean]

yeah super strange, not sure on what to do did you try v1 on the browser?

[still current]

I tried all 3 versions. Nevermind @maiden ocean . My kids do a sleepover party rn and i have to get all of them to dinner ;). i'll send you a dm later on. i got your request and confirmed it. Now please tell me, you sent a request ...! 😉

[maiden ocean]

yeah sorry man, i definitely will check if i can find someone who can help, have a good one

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[mystic niche]

hey guys when im claiming polis reward on DAO it keep saying :Failed to Claim. im using phantom with ledger. any advise?

[maiden ocean]

try step.finance

the dao site has issues it seems

you can claim on step, or retry a few times on the daosite

[shut haven]

It's the same for me

[shut haven]

What is step.finance?

[maiden ocean]

https://app.step.finance/en/dashboard

[shut haven]

Ty i will try then

Thanks @maiden ocean

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[manic lodge]

<@&809877248572260394> can you reply to all of us who has the error while claiming POLIS rewards?

Failed to Claim
We've encountered a transaction failure. Tap the Details button to open the transaction explorer and find out more.

Is this a joke or what? You got so many messages and you never responded to any users.

[hardy verge]

Ho Ho Ho

[devout dagger]

It'll be fixed after new year's when the offices are open again. For now, use step finance to claim it

[tiny pivot]

my fleet is stuck i can't undock, load or unload, i tried swap solana and atlas and F5 reset screen but nothing else happens, but i can craft without any problem

its been 5 hour from now

[prime dragon]

#🤝┃community-support message

[drowsy latch]

For the past month I've been trying to withdraw my ships from faction fleet. I was successful with 2/3 however I cannot withdraw the last ship. I goes through a loop 1) I click "withdraw fleet"> 2) confirm the transaction with wallet pop-up > The ship disapears from fleet > then after a few seconds reappears in the Faction Fleet.

[drowsy latch]

I'm wondering if this is connected to me not being able with drawn my fleet from FACTION FLEET

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[lofty ravine]

I've got similar problem. 3 of my fleets are stuck at CSS. I can't undock no matter what I did. Tried hard refresh, restart, clearing cache, trying different browsers and Atlas Prime and also tied Unocking 1 fleet only and Undock all but nothing works.

Oh I've also tried to Disband but that doesn't work either

Are we going to wait till the 8th for that problem to be solved? What a loss

By the way I've got more than enough SOL and Atlas in the wallet

[storm ferry]

Do you have enough sol for the transaction?

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[short wind]

Hello
I want to promote my project in your Twitter and telegram community
I will pay for the promotion

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[maiden ocean]

hello i misread

so try send a mail to

[short wind]

Okay

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[chrome matrix]

hello community. i cannot start the game since the last update. Here is the error message i get, hope sb can help me: LowLevelFatalError [File:C:\P4\MainShipping\UnrealEngine\Engine\Source\Runtime\CoreUObject\Private\UObject\UObjectArray.cpp] [Line: 234]
Attempting to add Root at index 93425 but another object (0x000001f49d86b300) exists at that index!

0x00007ff91f74ada4 ucrtbase.dll!UnknownFunction []
0x00007ff91f77c2d3 ucrtbase.dll!UnknownFunction []
0x00007ff6e693664d StarAtlasEOSLive-Win64-Shipping.exe!UnknownFunction []
0x00007ff6eba22c87 StarAtlasEOSLive-Win64-Shipping.exe!UnknownFunction []
0x00007ff6eba22800 StarAtlasEOSLive-Win64-Shipping.exe!UnknownFunction []
0x00007ff6eba21c00 StarAtlasEOSLive-Win64-Shipping.exe!UnknownFunction []
0x00007ff6eba2203c StarAtlasEOSLive-Win64-Shipping.exe!UnknownFunction []
0x00007ff6eba1e45e StarAtlasEOSLive-Win64-Shipping.exe!UnknownFunction []
0x00007ff6eba1ef7a StarAtlasEOSLive-Win64-Shipping.exe!UnknownFunction []
0x00007ff6eba1b120 StarAtlasEOSLive-Win64-Shipping.exe!UnknownFunction []
0x00007ff6eba1f80d StarAtlasEOSLive-Win64-Shipping.exe!UnknownFunction []
0x00007ff6eba214e9 StarAtlasEOSLive-Win64-Shipping.exe!UnknownFunction []
0x00007ff6eba1fc5d StarAtlasEOSLive-Win64-Shipping.exe!UnknownFunction []
0x00007ff6eba1e49e StarAtlasEOSLive-Win64-Shipping.exe!UnknownFunction []
0x00007ff8ed8e34c9 MSVCP140.dll!UnknownFunction []
0x00007ff9223923ca ntdll.dll!UnknownFunction []
0x00007ff922365986 ntdll.dll!UnknownFunction []
0x00007ff92175257d KERNEL32.DLL!UnknownFunction []

[maiden ocean]

maybe reinstall?

[pliant patrol]

anyone else having problems claiming on the DAO site? I have a Ledger. For the past couple days it hasn't worked. Everything else works fine (play.xxxxx and labs.xxxx) I get the Solflare popup and it shows the correct amount of POLIS and SOL.

when I click details is says the transaction is not found

I have tried lots the past three days and always no detail??

... and yes I have plenty of SOL 🙂

I also don't think we can call yourselves a AAA game and shutdown support for 16 days. Just keeping it real guys as a fellow tech businessman myself. Don't boot a whale for telling it like it is. I own >$250k VWAP purchased at list price.

[maiden ocean]

use https://app.step.finance/en/dashboard that works well

[pliant patrol]

Thanks and glad to see someone is "holding down the fort." I used "we" to say we are in this together and none of us could have planned for the FTX scam.

[maiden ocean]

all food and thx for the feedback, i hope we get a much better support system in the future, at the moment its only darwiin doing all that, since we were struggling with the funds since ftx, in the future im sure we get more people in the department to make it triple a and available 24/7 all year long

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[manic lodge]

Thanks for helping 🙏🏻

[clever slate]

@maiden ocean
Hi there!
If a person registered using my referral link and after that, buys an Armstrong IMP Tip ship for 70,050 atlases, will he receive a 10% discount and I will receive a cashback of 17,500 atlas to my wallet?

[maiden ocean]

sure, doublecheck the wallet and the browser maybe do a new wallet and new browser and confirm you got the right refferal link https://support.staratlas.com/how-can-i-verify-which-starpath-link-i-am-using

[clever slate]

The buddy link does not match my referral link specified in the profile, which means I need to delete the buddy link and create a new wallet, but I don’t understand, because my account is already reserved to an existing wallet, how can I create a new wallet and link it with an existing one account?

[maiden ocean]

yes also there is cookies so i did it via a different browser

so you need a new wallet

[maiden ocean]

you buy with the new wallet

refer this new wallet

and then you claim the rewards with your referrer wallet

just to be 1000% maybe new wallets

[clever slate]

no no sir, you misunderstood me.
my friend will buy on his account, so I just need a referral link, and I don’t understand what it means to create a new wallet, it means that I need to create a new account I guess
but there is no guarantee that there will be the same problem with the ref link

[maiden ocean]

ok your friend needs to check his browser to see if he got your link

if not and its a different one he needs to create another account/wallet and best try a different browser

or clear cookies and everything

as soon he buys you can claim your reward with the buddylink

he gets the 10%

and only if you buy from the team

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[clever slate]

Thank you sir

But something I can't understand in anyway😅
This all sounds like if you need to create new wallets and accounts all at once, then it looks like hell

[maiden ocean]

nah usually not, just to make sure and if you got a wrong code then you would not get the reward

so people had issues before

they already been referred

so best to doublecheck

once you linked to an refer account you would need another wallet to change that or someone else is getting the money

[clever slate]

nastoyashchiy detektiv
I just remembered that I didn’t register using someone else’s link, but then, out of interest, I followed the ref link of one of the project participants to check if they would give me a discount even in this case

and surprisingly, even just by following the link, and not registering using it, I still received a 10% discount

in the Application in local starage, a ref link was indicated which I followed out of curiosity, which means that after clicking on it, the system replaced my link with the link of that person
but this does not mean that now if I give a link from my profile, the reward will go to the person whose link I simply followed and did not register🤔

and that means that everything is fine with my link and I can use it!

I'm a true detective😅

[digital thorn]

Hello
The tx failed when i claim my reward in the polis locker

Anyone know what can be the issu

I have sol for the fees

[clever slate]

@maiden ocean
Sir one more question
in order for me to receive a reward for a participant who registers using my link and buys ships, he must choose a faction by paying for the transaction, or can this be done later?

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[storm ferry]

Yeah, they have to do txns whike using your referral

[frank cobalt]

I have the same issue for about 2 days now

retries multiple times and keeps on failing

have not seen this issue in the past. Where claiming usually succeeds at the first try

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[maiden ocean]

https://app.step.finance/en/dashboard use step

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[restive tiger]

I can't "Deposit to starbase", I already changed wallets and pressed CTRL + SHIFT + F5

[maiden ocean]

thats weird, maybe try in
https://v1.labs.staratlas.com/
https://sage.staratlas.com/

dont take direct messages imperonators and scammers will target you

[restive tiger]

Thanks, I tried the second link but it didn't work either

[maiden ocean]

im not sure i just imported some ships this morning, could you try on another browser maybe

[restive tiger]

Okays, I'll try another browser

[maiden ocean]

also do you have autoapprove enabled, i dont see any confirmations?

couald also be that the txn dont go trough maybe

[restive tiger]

Yes, I'm using Solflare. I will try to disable auto approve

[maiden ocean]

yeah just for the ship import

to see what happens with the txn

[restive tiger]

The success message appeared but it didn't work

[maiden ocean]

are they still in the wallet?

you use a vpn?

[restive tiger]

Yes, I'm not using a VPN

[maiden ocean]

i sometimes had issues with my ip, like connected to a broken starcomm server, you have an vpn available?

or can you try to get a new ip?

[restive tiger]

Got it, I'll try

[restive tiger]

Ty vb, I didn't have enough Atlas 🤦‍♂️ . Now it worked

[maiden ocean]

disable atlas prime

its15% premium

also all token accounts will get paid in atlas and you get sol back

so it will feel like draining atlas

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[clever slate]

my referral purchased a ship and chose a faction, but I did not receive any reward.

Perhaps the reward from the atlases will come to my wallet later, but it looks like the system is not working.

[maiden ocean]

should be instant did you doublecheck the link beforehand?

https://support.staratlas.com/how-can-i-verify-which-starpath-link-i-am-using

[clever slate]

I didn’t register using someone else’s link, so the link is correct

[maiden ocean]

but did you check like shown in the document above?

also you cant do it vice versa like if you use 2 accounts only one can get the refer

we probably have to wait till the 8th january before the team comes back to open a ticket

[clever slate]

In the application there was a link of a person that I followed after registering my account. there was already another link in the profile, mine
that means everything is correct

I will wait for team sir

[narrow torrent]

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[topaz fulcrum]

one of my fleet stuck MRZ14

[sly storm]

Are you able to craft COUNCIL RFR? I've tried several times and it's giving me an error

[maiden ocean]

yes lots of errors at the moment sorry guys, we have to wait till starcomm gets restarted

[torn smelt]

Nope

[covert tartan]

My crew is stuck in crafting, anybody else experiencing this?

[narrow torrent]

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[brave cobalt]

No deja craftear Steel en la ONI3!!!!

[echo tartan]

Cannot craft anything (but I can reclaim resources and crew)

All other actions than crafting work however

[echo tartan]

Do u know when this will be / what’s the process? Thanks!

[brave cobalt]

hola!!!! no deja hacer craft de STEEL en ONI3, hay alguien))))))?

[spice wave]

Can anyone help me with a stuck fleet? Can't move nor self destruct it. How do I reset it if neither works?

[storm ferry]

if transactions are going through, might just be a sync issue. if you are using a vpn, you may want to try and change location

[spice wave]

Transactions are not going through. Tried he VPN. Didn't work

[covert tartan]

For me it looks like it is stuck somewhere in between. My inventory seems to have the crafted compound resources but it still shows up as claimable in the crafting instances and I can’t use any of the crew assigned to that instance.

[clever slate]

Is there any table for all types of resources? I'm interested in tier 3-4 components

[spice wave]

https://www.reddit.com/media?url=https%3A%2F%2Fi.redd.it%2Fsage-labs-crafting-path-v0-q9avug1md3qb1.png%3Fs%3D04ca4615da364759ecc831558a93e348ab745662

[spice wave]

I use this one.

https://atlas.eveeye.com/crafting/?item=Fimbul_Mamba_Ex&c=USDC

[clever slate]

@spice wave
Thank you friend

[narrow torrent]

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[spice wave]

Is it possible for your fleet to be disconnected from the blockchain? How do I resync?

[sullen sorrel]

I'm also missing starpath rewards after clicking F12 and 'buddyLink' value was confirmed so @clever slate you're not the only one.

[steady mica]

I cannot unstake my claim stakes...help?

[narrow torrent]

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[storm ferry]

try bidding 1 atlas to a claim stake of the same tier in the marketplace

then try again

[spice wave]

Some how I was able to transfer 67732 iron to MRZ-1 station. Now my fleet and iron are stuck. I don't know how that happened. Can anyone tell me how to fix that? Or had a similar issue? Devs I need you.

[fresh thicket]

i can't create account on sage labs. It always notice that not enough token

help me:((

[narrow torrent]

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[maiden ocean]

you probably missing atlas, if you enabled atlas prime it uses atlas

[fresh thicket]

how can i enable atlas prime.?

[maiden ocean]

you already did i think in the first menu

its in the settings

[fresh thicket]

;-; why i can't create account. I have sol and atlas

[narrow torrent]

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[maiden ocean]

how much sol and atlas you have?

[narrow torrent]

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[narrow torrent]

Attention, everyone!

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[sturdy viper]

I know the team is on break until the 8th so I know this probably can't be resolved until then, but want to report it now since it just happened. I created a new wallet, used buddylink to refer itself. Discount shows up in purchasing window, but charges full amount in transaction window. Went ahead and bought the new core to see if the discount would get applied anyway, but I was charged the full amount and received no rewards in my buddylink.

[maiden ocean]

did you doublecheck the refer?

https://support.staratlas.com/how-can-i-verify-which-starpath-link-i-am-using

it only works one sided you cannot refer 2 to each other

[sturdy viper]

Yeah. It all checked good.

[maiden ocean]

i had someone else like that today, cant do much at the moment sorry, we have to wait for a team member

[sturdy viper]

Yeah, it's all good. Just wanted to report it here now for the record.

[maiden ocean]

thx

[sullen sorrel]

@sturdy viper I had a similar issue with no reward balance showing up even though everything else checked out. You're not alone in Starpath issues. 👍

[half prism]

I was able to unstuck my crafting by using the 3D VERSION.

[obsidian barn]

Has anyone ever tried to create a SageLabs account with Backpack?
After choosing the faction and name, I approve the transaction but nothing happens

Yes, how did you solve this?

Why? Just tell me here. It can help someone else

[narrow torrent]

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[sturdy viper]

Don't trust DMs here. Especially from newbie members. I sense a scam here.

@maiden ocean Note the user above. Possible scammer.

[drowsy latch]

question: who's pen five do I have to suck to whitdram my last ship from faction fleet?

[storm ferry]

try bidding 1 atlas on a ship in the marketplace to the ones you have in the Faction Fleet

then try again

not sure why you need to dm people if you want to help

you can keep it here in the channels

as you know there's been a lot of scammers lately and the way they do it is just how you do it so it does seem sus

[stoic ingot]

Hello

[narrow torrent]

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[prime dragon]

I've seen it work with v1. I haven't tried with v2. Try turning Off Atlas prime and see if the txn will go through.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[teal gulch]

ive been trying to claim POLIS from my locker in the DAO but i keep getting an error for the past 2 days. im using Phantom. what should i do to push the transaction through?

[potent kettle]

i cannot withdraw my claim stakes

[teal gulch]

i cant claim my Polis rewards from my locker. been trying for 2 days. just getting an error after approving in Phantom.

[lean cipher]

Hi

[tiny pivot]

Hey guys i withdrow my faction fleet this morning and it doesn't appear in my inventory

somone got that issue?

nevermind found them

[storm ferry]

I assume you were able to successfully delist them?

Can you check in your wallet directly?

[tiny pivot]

yeah it delisted 5 mins after!

thx anyway

[obsidian barn]

I cannot turn it off before entering the game. I specify that I hold both SOL and ATLAS in the wallet.

[narrow torrent]

Attention, everyone!

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[storm ferry]

You can turn it off in-game. Click on the gear option on the upper right.

[obsidian barn]

That's clear. But I can't even get into the game if I can't create the account

[storm ferry]

Any chance you've tried using a different wallet? Or you really preferred using backpack?

[obsidian barn]

I would like to use Backpack, that's why I'm trying to figure out whether it can work or not

[narrow torrent]

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[gleaming wing]

gm guys

I'm leveling up on 'Never Alone,' and there's a mission asking for a secret code (A Carnival Romance 🧭Step 2), but I don't know how to get it. Also, the next mission (Nightfall in Verkofa 🧭Step 4) requires me to obtain the '10' role on Discord. Can anyone help me?

[narrow torrent]

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[narrow torrent]

Attention, everyone!

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[storm ferry]

Are these all the same ships? Or 3 different ships?

[storm ferry]

can you share your wallet address and let me try to check

[storm ferry]

can you try if you can still #ticket

[storm ferry]

that is actually the wallet's functionality. I also have some but I don't have an idea how they tag assets as hidden. i'm using phantom btw

[storm ferry]

Hhmm, they should still be available. And you mentioned you can't see them in your ships inventory as well?

[narrow torrent]

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[bleak anchor]

I was able to get it sorted -thx!

[storm ferry]

that is great to hear. a happy new year to you. 🙂

[narrow torrent]

Attention, everyone!

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[ancient lintel]

Star atlas market hacked? All my assets have been sold. staking ships are not sold. The remaining balance in my account is the same as before the suspicious transaction. I use Phantom wallet. Only for star atlas. I did not open any suspicious transactions.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[whole crescent]

All my non-staked assets as well as the staked ones are fine. Ticket queues are closed till Jan 8th but I hope some of the Mods here can take a look at the transactions and help you out. It will help if you check your transaction history and see if there has been any movement/transfer out of your wallet.

If you have any suspicion that your main wallet has been compromised it might be a good idea to move your assets to a new secure one but first try to investigate where your assets have been transferred to.

Do not take direct messages from suspicious users - a lot of impostors lurking and trying to give you fake support! Do NOT share your private keys and seed words with anyone!

[summer jetty]

#📢┃announcements message Is this issue resolved? My quantity still hasn't been adjusted.

[whole crescent]

I think they made a snapshot of the state before the holidays and will fix the remaining issues after the team comes back from vacation on the 8th:
#📢┃minor-announcements message

You will probably have to open a ticked about it after the team comes back so they can check. Just in case make a note of the withdraw transaction that you make if you plan to withdraw your atlas emissions from faction fleet.

[ancient lintel]

Thank @whole crescent I did not share any transactions or passwords that could create a security vulnerability. assets I need to correct my previous statement. It was withdrawn from my left balance. The loss is small but annoying.

[whole crescent]

Is this related to faction fleet emissions, if yes check the above announcements. I am glad that nothing of value has been lost.

[radiant iron]

Hi

[whole crescent]

Hello. Just as a regular reminder - Do not take direct messages from suspicious users - a lot of impostors lurking and trying to give you fake support!

[ancient lintel]

base layer house. blue tigu and similar total 0.80 left loss sad

[whole crescent]

That fees bad bro, definitely check with support when possible, as soon as they get back: https://discord.com/channels/789226204980707409/895336048517849099

[narrow torrent]

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[summer jetty]

Thank you for answer. Are you saying open a ticket?

[sly topaz]

Hey i need some help. My fleet in a bug. Cant stop mining in 6 hours. 🤦

[whole crescent]

Yeah, but I think the ticket queue is close until 8th. Not sure if a Mod can help you out with this.

However since the dev team made a snapshot of the current state of on-chain data it should be possible to do the correction case by case if anyone is still experiencing issues with the emissions after the initial fix they made. Of course this is all based on my understanding of both announcements.

I would not be in a hurry to withdraw the Atlas emissions expect if I really need them on the spot for something else. Not sure - it might be an easier fix for the team if they look at your case after the holidays are over.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[whole crescent]

Hi. First of all - Do Not trust any private messages from suspicious users. There are impostors lurking in the server trying to offer fake support. Please be cautious!

Have you tried Hard refresh of the browser ( CTRL + F5 on most browsers should do ). Also it might help to close the browser clear the main cache and open it again.

Sometimes the transactions are passing but the interface does show the update. Are you getting any transactions errors when you are trying to do actions with that specific fleet?

[sly topaz]

Hard refreshing not solved, cache clear not solved. I tried stop mining v1.labs - labs - sage but not solved. I have one fleet so ı cant do any specific thing.

[whole crescent]

I hope the Mods can take a look, it is really bad feeling if assets are lost. @vapid silo this also seem kinda of important. It is good to check if it is some potential vulnerability with market or general security issue with the wallet plugin provider. Sry to bother you again.

If I understand correctly some of @ancient lintel assets that were in wallet were taken and sold on the Market or Maybe there was some transaction directly from it. All of my stuff are fine so I guess it is specific case to @ancient lintel

[sly topaz]

I can do export material my wallet in labs. But i cant stopped my fleet in 8 hours

My fleet in a bug 🙄

[whole crescent]

Not sure what else to do about it.

!!! First of all - don't let anyone tell you to type or paste stuff in the Browser developer console.

1. Open the browser console ( most browsers like Chrome shorcut is F12 or right click somewhere on the site and select inspect from the menu )

2. Make sure you are on the console tab then change the log level to "verbose"

3. Right click on the refresh button - there should be an option to refresh and clear cache / hard reset that the dev console is open.

4. Fresh login in Labs v1 and try wait 1-2 min after login to load all the cache. Then try to perform any action with said fleet.

5. Wait about a minute for the push notification in the bottom right corner to appear then check the console output for any failed transaction.

Example for a transaction to stop mining that is alright and where to enable verbose log. Also one for Empty cache and Hard reload option.

P.S. Any chance the fleet is stuck specifically on Stop Mining? Can you check if you have enough fuel in fleet and that you have enough SOL for the transaction in your wallet that you use to play Labs.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[hoary bridge]

Happy New Year to all. I want to claim my Atlas token from 2 Wallets which are ready to reclaim, but once doing so it failed. Browser clreared and hard reset didnt help. Tried via step, but this doesnt work as well. Any advise would be appreciated.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[storm ferry]

Hey. There is a known issue at the lockers at the moment. If you just want to claim emissions, you can do so via step.finance

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[lament geode]

Hello, i need help from a mod or team member

[vapid silo]

What’s up

[lament geode]

My phantom wallet was compromised and if i unstake my atlas/polis i think itll be gone too. i dont know if theres a way to have the tokens transfered to a different wallet

[vapid silo]

I can double check internally but I don’t believe there is a way to migrate the locker accounts

[night plank]

Hi, i cant withdraw my armstrongs from claim stake? I use Phantom wallet - error code is - transaction reverted during simulation.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[digital leaf]

Good day, I am a representative of BeInCrypto company Bary Rahman. I would like to know more information about your project and proceed to cooperation with you. I hope for your understanding. Please contact me in PM.

[inner mulch]

Hi. I keep getting incomplete deposits in SAGE and it takes a lot of ATLAS to withdraw and redo the recipe. Is there a server issue or what is going on?

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[calm sail]

Hey! Thanks for reaching out and your interest in Star Atlas, however for partnership requests I'll invite you to contact the Star Atlas team by sending an email to [e-mail]

Others contacts:
Support: [e-mail]
Careers: [e-mail]
All other inquiries: [e-mail]

[calm sail]

Some users also still have them, these are temporary errors, soon it will be solved, thanks for your patience

[digital leaf]

Done✅

[tender dock]

🔨 Banned aza780 indefinitely

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[signal python]

<@&809877248572260394> Hello, is it possible to cancel or stop a craft in SAGE Labs?

[narrow torrent]

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Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[storm ferry]

There is an option to do so. Let me know if otherwise.

[signal python]

No i dont see that option, can you tellme where to find it?

[storm ferry]

hhmm let me double-check as well.

[storm ferry]

I don't have access to the Labs at the moment but it should be on the upper right side of the screen. will you be able to share a screenshot of your crafting UI

[storm ferry]

tough one on a mobile

[signal python]

Now im not close to my pc. But I see same buttons, nothing different

Also same thing in v2

[storm ferry]

can you click on a line item and see if it brings you to another screen

[signal python]

nothing happens, now on pc

this is v2, is same thing

[storm ferry]

let me check with the team

I just don't have access to Labs atm, apologies for that

[frosty pine]

gm team! anyone else getting different scanning cooldowns from same fleet when opening labs on another device/pc? is this a bug or security feature? like 100 sec diff

[storm ferry]

same fleet composition with the exact same number and type of ships. yeah?

[frosty pine]

yep same, just from another device

a solo vzus opod is 30 sec cooldown I believe, but I got 150 here

was thinking it's a security feature but not sure, if the tram can confirm that's good to know

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[storm ferry]

thank you and I will check with the team on this.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[alpine cliff]

hi guy after crush on sage my Vzus Opod disappear even from Starbase hangar, he is not even in ship enlistment ??

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[regal wave]

Can't claim crafted material and can't stop mining. Cntrl+F5 several times and still not refreshing. Wallet transactions are failing. Seems like something needs to be rebooted.

[cold sky]

you are not alone! this gets very frustrating

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[regal wave]

Yep, I'm all for new features and progressing the game functionality but it sure would be nice for them to get the infrastructure right-sized to deal with the current releases.

[ancient smelt]

Hey guys, I have an incomplete deposit error on Council RFR. Any fix?

[signal python]

just cancel it if it takes more than 10 min to start, and retry.

[ancient smelt]

All good, ty

[clever slate]

I purchased the ships about a week ago

when I logged into sage labs in the MUD CSS tab
and then to the tab
Starbase crafting workshop, but my purchased ships were no longer available for crafting. But I didn't have the resources to craft, I put off buying the resources, and only bought them yesterday to try the game. But when I went back to the Starbase crafting workshop tab, the system displayed the following "no crew in starbase(0available)" I thought that perhaps during these days when I did not use the fleet, they ran out of 4 basic resources and acquired all 4 resources. Everyone began to refuel, but could not refuel the last resource, due to the fact that it was written "Fleet is already at full cargo capacity."

Then I removed one resource to add back a little less so that I could add 4 resources. But the system doesn't allow me to do this.
I tried and clicked on undock, assuming that the problem was not resources, but this did not help, and the system still wrote “no crew in starbase(0available)”
I don’t understand why the system says that I have 0 crew in starbase

[narrow torrent]

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[tender dock]

🔨 Banned vd0336 indefinitely

[whole crescent]

Hello. Not sure if I understand your correctly but it seems that you are trying to craft something.

Can you confirm that when you wanted to start crafting the ships were not in a formed fleet. In order to use the crew from the ships for crafting the ships must not be in a fleet ( fleet must be disbanded ).

After you finish the crafting and claim the output the crew will be free to form the fleet again or start working on another crafting.

[narrow torrent]

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Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[alpine cliff]

guys still the same >>??? You do not have any ships in your wallet or Starbase.

[rugged sparrow]

Hello , I just moved all my fleets back to SAGE from SCORE now that I am back from vacation. I tried to add inventory to ships and nothing happens. I keep spending / wasting SOL and resource inventory.

[rugged sparrow]

It working now

[fallow ice]

Hi guys I am trying to withdraw unclaimed rewards from the polis locker in the DAO and it keeps failing, is this something y'all are working on already? Also I can't lock additional amounts of polis

Turns out, when I attempt to lock polis it takes it from my wallet but doesn't add it to my staked amount

[primal wave]

my fleet won't undock, or disband, transaction keeps getting reverted, been like this for 30 minutes, tried all the resets, and disconnects, it remains frozen

[lapis rain]

devoz007 has been warned

Reason: Posted a link

[narrow torrent]

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[alpine cliff]

guys when custumer support will be available..??? the most expensive ship is stucked in the game i cannot play or to put him for staking rewards for atlas

[narrow torrent]

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[vapid silo]

Where is it stuck

[alpine cliff]

he is in "deposit or withdrawal ships" , sometimes i can see him and when i try to press he disappears its VZUS opod

[cunning plover]

Hi all, seems I am having issues withdrawing my claimstakes, maybe because I closed the token account I originally had for my tier 1s

"Program log: AnchorError caused by account: player_token_account. Error Code: AccountNotInitialized. Error Number: 3012. Error Message: The program expected this account to be already initialized.",

So how am I to withdraw them now?! 0_o

[cunning plover]

Fix for this! Create a 1 atlas buy order for whatever you need a token account for ❤️

[vapid silo]

So the ship is in the starbase

Since I suppose it can’t be in the wallet or you wouldn’t be currently thinking its stuck

[narrow torrent]

Attention, everyone!

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[alpine cliff]

When i enter here i can see him for seconds and hi disappear immediately, so i cannot create new fleet, i cannot deposit to starbase, i cannot withdraw from starbase

[vapid silo]

I can’t tell if you’re using labs v2 or v1

[alpine cliff]

SAGE LABS
v2.0.23

[vapid silo]

Does the ship show when you want to form a fleet

[dry beacon]

@fallow ice - did this resolve for you? I have been trying, off and on for a couple hours with no luck claiming my rewards from my polis locker. I was able to claim the Polis rewards from my Atlas Locker.

wow - as soon as I post this, then it worked....

[alpine cliff]

no , no

[alpine cliff]

now i tested even https://sage.staratlas.com/ still empty, the ship is not there

[vapid silo]

https://v1.labs.staratlas.com/

[blissful grove]

have you managed to solve this? I have the same issue. Fleet is docked, will not undock or disband. All transactions are reverted. Tried different devices/browsers/wallets. nothing works.

[narrow torrent]

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Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[south portal]

Hey everyone!
It make more than a week now that I have my main fleet stuck as Docked in the 0;0 sector, I don't found any solution to destroy or undock my fleet

Some advice ? Known issue ?

[vagrant geode]

Hi for a few days i cannot buy new resources, i also dont see any buy or sell orders. I also cant seem to get into sage labs it keeps loading. I tried several browsers like chrome and edge.. anyone have an idea?

[whole crescent]

Hello. First of all - don't trust DMs from suspicious user. Do you have enough SOL in your wallet for interaction with the market and the game?

[vagrant geode]

I don't but tnx. Yes i can still refill withe the resources that i do have

[harsh hare]

Hi everybody! Just came by to report a fatal error in the showroom. Wen im riding my opal jetjet if i cycle trough the secondary buttons on my mouse (the ones that balance between ammo shield and thrusters) it crashes wen i reach number 5. I have a razer mouse with a wheel of buttons (7 to be exact)

havent try with other ships

[narrow torrent]

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[thin coral]

hi

I'm trying to withdraw from my blocked ATLAS and I get an error, it shows me to click on a button to see details and when I click on the page that opens it doesn't show anything, just NOT FOUND

#🤝┃community-support

[storm ferry]

hi. there is currently a known issue in the token lockers but if you are only claiming emissions, you can try doing so via step.finance

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[echo carbon]

I am having this same issue while trying to claim my atlas and polis staking rewards

[echo carbon]

is this a known issue for trying to claim rewards?

[narrow torrent]

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[storm ferry]

yes it is.

[echo carbon]

Ok, is it best to just wait until a fix is issued or is there a way to go about getting the rewards another way?

[junior bone]

is there any way I can get access to the game?

[storm ferry]

if you are referring to the unreal engine 5 version, you can get a key by enlisting a ship in the faction fleet and after 7 days you will get a key youu can use for he UE5 version of the game

[junior bone]

ok cool thanks

[wispy atlas]

Hey all. I've been having an issue with claiming my dao. It's been in reclaim status for a couple weeks but have failed each time.

Anyone know of a fix or why it's failing?

[alpine cliff]

still i cannot see the ship i do not know what to do ?

[alpine cliff]

v1 labs still no

[narrow torrent]

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[vapid silo]

You’re giving me head Scratcher

[alpine cliff]

its simple, i disband VZUS 1 ship and he disappered,i cannot withdraw him, i cannot create new fleet with him, hi is invisible in the game

[alpine cliff]

He is invisible in v1 , v2 and in the new one, he disappeared

[copper jungle]

I cannot upload my fleet in V1 and V2

[vapid silo]

And you’re able to see all other ships you have

[alpine cliff]

Everything is ok with my fleet, i am mining with them Everything is perfect, only that VZUS opod is invisible, qfter i go disband, sometimes i can see him in the "Deposit or Withdraw Ships" and he disappear immediately

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[halcyon sandal]

Hello, while claiming the POLIS rewards in DAO, I keep getting error. When I click on 'Details', it takes me to Solscan but it just says 'Not Found'
Any idea what is causing this issue and how to fix this?

[pine hollow]

The purchase time counter finished 16 hours ago.

[stiff jackal]

Hello. I have this issue when I want to claim my POLIS. No transaction is initiated.

[storm ferry]

there is a known issue on the token locks. if you need to claim emissions, you can do so via step.finance

[wicked lava]

are u running single vzus per fleet?

[narrow torrent]

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[tender dock]

🔨 Banned abduh99_ indefinitely

[narrow torrent]

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[minor cave]

got a stuck fleet not wanting to undock, i get the prompt that i already did the txn, but its been showing the same after the whole day. even disbanding dosnt work. is there any way to fix that or do i need dev to unstuck my stuff?

also still stuck when trying on phone

[narrow torrent]

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[storm ferry]

if it's successful in the back-end, it's just a delay in the UI.

if in case you are using a VPN, try connecting using a different location and check labs again

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[sullen sorrel]

Helloo admin, im marketing admin of @fairypromos, wanna do some promotion? let’s do negotiations 🥰

[narrow torrent]

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[muted rune]

how to cancel craft 1921 hour 1 crew? 6DDNAWVxK8SKjBvakgNmbPYjyGvVsRvSe4xCUdLGxGNS

[minor cave]

It probably is that but a delay for the whole day even after hard refreshing😑
All is good now, not stuck anymore

[narrow torrent]

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[blissful rock]

confused, i sold a few things and then bought a tip at market the transaction sat there in the wallet under transactions it says success, the tip entry has been removed from the market, the atlas is still in my wallet and no tip, i view on solscan and it says success that the transfer of the tip happened. what do i do now ?

[whole crescent]

Hm, did you bought the TIP directly or did you place an order to buy it? If you have placed an order to buy it the Atlas will be taken out from your account and the TIP will be transferred once the order is filled. Can you check in the "My Orders" tab just in case:

[storm ferry]

anything special you did fam?

[minor cave]

stopped playing for 2 days, all i did. servers are way to bad its realy unplayable. 😦 lost 2 days of earnings

[coarse mountain]

is more than 7 day that i try to claim my polis but i can't, if i press details on the error it don't show any transaction 😦

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[blissful rock]

@whole crescentI bought it directly

[narrow torrent]

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[blissful rock]

@whole crescent solscan says success, the fees were taken etc, but the token tab says zero in all columns, i sold nearly everything i had to do it, in the end i sold more converted to usdc and bought another one, the one i was buying disappeared from the market

[next spear]

Anyone still getting the Fatal Error in showroom?
I have never been able to load the new version. As soon as showroom loads I get "The UE Star Atlas Game has crashed and will close. Fatal Error!" .
If I click on it the game closes. If I don't click it, I can get to the next loading screen before it closes.
I opened a ticket with Epic Games on the 26th, and followed up every few days. Nothing.
I've reloaded everything, updated video drivers, verified installation, rebooted... nothing.
I'm dying to check out the new showroom. Anybody have any ideas?

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[whole crescent]

Hi, don't trust DMs from suspicious users. A lot of imposters try to offer fake support

[next spear]

Thank you! I searched the Epic Games community forum pretty extensively, I thought. Could you recommend any specific terms to search for, or any other sites? Without posting a direct link of course.

[whole crescent]

I suggest checking with support as soon as they get back from vacation. That should be tomorrow or the next day ( not sure about the time zones ). If I understand correctly your issue:

1. You tried to buy the TIP directly in Atlas
2. When you clicked the order it dissipated from the marked and the transaction was successful
3. When you checked the result - your Atlas was still in your wallet, there was no TIP in your inventory and you payed the market transaction fee.

It is possible that the fee taken from your wallet was to create the Token for the TIP and the order for it was removed right away ( could be that bots are doing it on purpose ). But at this point I am just guessing - it would be best if the Star Atlas team takes a look at the transactions and investigates the case.

I am curious too, there were others complaining with the same error and we tried some stuff here in chat, yet we were not able to resolve the issue. If you can share some screenshots and that works it is highly likely that the mods will whitelist the links or repost them for you.

[blissful rock]

Thanks i shall screen shot and post

[whole crescent]

That about the screenshots was for another topic. Not sure if it is alright to post your transaction data in the public chat. Best to keep this private with Star Atlas support team.

[blissful rock]

@whole crescent okay no worries, your description of events above is exactly what happened.

[narrow torrent]

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[trail cradle]

I crafted 500k of ammunition in mrz1 but after claiming it has not appeared in my inventory

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[storm ferry]

If you have a successful claim txn, give it some time. Just a front end UI issue.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[young veldt]

This site has not been opened for about a month. I couldn't find the solution.

[lament hull]

why can't i access "Nightfall in Verkofa 🧭Step 4" in Star Atlas: Never Alone - Mission 3 ??

[whole crescent]

was this for the secret code entry - if yes, they are now available up to 24h after the code is revealed or smt like that

[trail cradle]

It was more than 24 hours ago and its not returned

[whole crescent]

Have you tried another browser?

Also does v1 work for you https://v1.labs.staratlas.com/

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[topaz fulcrum]

Hello one of my fleet stucked at Oni-2

[maiden ocean]

usually these sort of bugs are temporary and a hard refresh (hold ctrl + press f5) resolve these, you also can doublecheck on another version of labs https://v1.labs.staratlas.com/
https://sage.staratlas.com/ that helps sometimes as well

[topaz fulcrum]

I tried but unfortunately I couldn't solve.

[maiden ocean]

try get a new ip address that sometimes helps to.

[south reef]

Hi guys i can't claim my polis since a month, I usually take them and put again in to the cycle of staking how can i solve this?

I always see this message

if i open the transaction this is the result

[maiden ocean]

yes, tomorrow the team is back and hopefully it gets fixed right away, for claiming right now you can use https://app.step.finance/en/dashboard that works well

the dao site has problems with txn at the moment you would need to retry a few times (5-10) before the txn goes trough

step works right away

[south reef]

done thanks

[zinc pewter]

I have a wallet showing the balance of 305$ as seen in the screenshot, but once I open the wallet, I only have 15$. Does anyone know how I can locate whats missing? Step.Finance doesn't show anything.

I would assume I have a token that isn't visable, but I have no idea how to locate it.

[maiden ocean]

i usually check that on jupiter

see if there is any tokens you could swap there

be careful so you dont get lured to a shitty site or something

[zinc pewter]

Learned my lesson on that 2 years ago

Thanks bro, not seeing anything with a balance.

just got a mystery 300$ I can'tt find

[maiden ocean]

on the bottom go on all maybe then it shows up

[zinc pewter]

nothing, so weird.

[narrow torrent]

Attention, everyone!

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[storm ferry]

You can also use birdeye.so

Most tokens are there.

[zinc pewter]

still can't find it. Its a mystery.

[storm ferry]

Interesting.

What does solscan say when you look at the token account?

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[zinc pewter]

nothing recognizes any tokens outside of seeing it like that in solflare when switching to that wallet.

I can't locate anything. It looks like on Solscan that there is a bunch of BERN transactions, but i dont see any bern when I try to add it.

[topaz fulcrum]

It worked thanks

[naive anvil]

Getting this weird white screen instead of CSS crafting Instances screen... only at the CSS it looks like. Tested with v1 and v2 Sage Labs, same thing.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[storm ferry]

That's a dialog box that pops up but is not displaying properly. Have you tried restarting your machine?

[lime forum]

Im having problems getting my Packlite back out of Mining Mode. Followed a pop up link to Solscan for the problem. Says #5 is the Problem.
Any ideas how to fix, or do I just wait until the "create-a-ticket" reopens ? Ta

[lime forum]

My Taps are ok, in and out of mining mode no problems.

[hoary shore]

I opened the ticket 65704a34ddf8ec69a4138921 the 06/12/2023 is still opened... more than one month without be able to use my ship so is very big damage... 🤬

[lime forum]

I have done the Ctrl F5, used the V1, and 3D versions, still no good, cleared me browser cache, used a different PC, all to no avail

[lime forum]

Hoping they come back from the Xmas break and solve a few issues , tickets reopen on the 8th, nearly there.

I cant even self destruct it, its an option in the 3D version, fails as well,

[alpine cliff]

My Vzus opod is still missing from Starbase I can create new fleet but Vzus is invisible and after i disbanded his he is invisible several days

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[muted rune]

How do I cancel crafting? 1900 hours....(((

[stray iron]

GM when the ticket channel will be open?

[drowsy tendon]

someting wrong with SCORE i try to reclaim my ship and i get this try on 2 browser multiple time and i get this

I figure it out i need to fully repair

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[lime forum]

it cleared, whew, back hauling/mining again

[maiden ocean]

should be soon

[echo laurel]

Sorry, you can't cancel crafting. 😦

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[zinc pewter]

Have a member getting "no eligible fleets" when attempting to redeem a code for SA on Epic games. Any tips?

[maiden ocean]

he cant claim a code i get you one 1 sec

[zinc pewter]

Dom got me already, i was reading it wrong.

[tacit mango]

hello, I can not seem to get the game to let me in inventory so i can start playing it memory leaks and crashes

[storm ferry]

Try restarting your machine and close all other apps before opening the game. See how it goes. Also, make sure your computer specs meet the game requirements.

[tacit mango]

done all of that including re installing on a seperate hard drive

so far all i have done in create an account

[storm ferry]

How's your specs looking like?

[tacit mango]

2060 i7 16gbram

[sullen sorrel]

Do we know when the ticket system will reopen?

[tacit mango]

I just happened to be able to get this game by chance.. I didnt realize i needed to spend money to play this..

[storm ferry]

if you just want to try the Unreal version of the game, you can roam around and use a available default ship. but yeah, other ships are available in secondary markets. this is a web3 game

[storm ferry]

initial target is within the day but tune in for further announcements

[tacit mango]

I just want to play the "Game"

[maiden ocean]

2060 how much vram is that 6gb?

i think thats the issue

you need a card with 8gb

[sullen sorrel]

Great, thanks!

[stray iron]

Ok

[tacit mango]

i am above spec with this 2060 according to epic games

[maiden ocean]

1080 has 8gb

i think its faster than a 2060 to

[tacit mango]

besides it the ram than goes from 8 gbs to 16 and crashes

[maiden ocean]

vram

[whole crescent]

I am able to run it on GTX 1650 with 4GB VRAM, However I have 32 GB PC RAM. I am running on the lowest possible settings 720p res. The game will spike to about 10 GB PC RAM in Showroom and even more in some of the experimental modes. Hope that helps you with the troubleshooting:

[tacit mango]

Yea I have watched people play it on a 2060 so I know it's possible

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[whole crescent]

Does it start at all? Maybe try lowering the settings from the config file before launching the game. Should be in "%localappdata%\StarAtlas\Saved\Config\Windows\GameUserSettings.ini". I had to do this because it was crashing on first run for me because it was trying to run in normal settings and 2k res. These are my current settings in game:

It doesn't look as good in super low settings but it is playable and you can practice with the ships and bots

[storm ferry]

yeah. especially if you just want to try things out first

[tacit mango]

Yea it boots up and I can change settings, but once I hit inventory it mem leaks and crashes

[whole crescent]

Does it run without going to inventory tab? Just open showroom and try to summon a ship. Inventory is just to swap parts and currently it does work only on xxSmall and xSmall ships. Also crashes a lot when I swap configs so it might not be related to specs.

[tacit mango]

Well first I need to create a character, which I thought I could do in game then when I tried on the site it wants money

[whole crescent]

no need to, if you want to do a test run just launch the game in UE5 and it will ask you to create a wallet - it will make a default empty one

and there are always some ships on free rotation that you can try

no need to buy

also buying inside EU5 is not recommended right now - if you want to buy a ship that you want to have always available better to do it from the website

[tacit mango]

It wants me to pick a faction, and says I don't have enough sol

[whole crescent]

in UE5?

[tacit mango]

No just regular way you launch the game

[whole crescent]

From here, right?

Create account

[tacit mango]

I created account and logged in, when it told me to go to inventory I would and it crashes

[stray iron]

When? haha

[whole crescent]

I just went with the process of creating a new account. It wants you to choose a skin, it does not load a default one.

So if I understand correctly you are stuck here and when you go to inventory it crashes for you and you cannot pick the crew member, correct?

[tacit mango]

I don't know what comes after all that lol

[whole crescent]

Can you confirm that:

1. You see the dude with the helmet from the picture that I posted above when you start the game
2. The game crashes as soon as you hit the inventory tab?

I had some troubles understanding your issue that is why I am asking to confirm. Might have a workaround for the inventory tab for you.

[tacit mango]

Booting it up now to see

Soon as I hit inventory the ram shoots up and it crashes

[tender dock]

🔨 Banned suwen2356 indefinitely

[whole crescent]

Ok, what I am about to send you as a workaround is just for testing purposes.

Don't use the wallet I send you for anything else than testing ( don't transfer any NFTs to it or any Tokens/SOL ).
This is just intended to see if the game will still crash for you after character creation.

I have created this test wallet, you can try the "Login" menu instead of "Create Account" and try importing the private keys below:

5KSGA75UebekirHfLTw8EY77RWtef8V9hVjSumZGB461hcdJc1GLqWvfsw2qEHjcsSdcEcaBim6a9p5ijajFaswu

This is an empty wallet, however I have already chosen a character in game for it.

Btw if you are not comfortable with testing this workaround it will be best to wait for support to open the ticket system and troubleshoot with Star Atlas team.

P.S. if the import is correct you should be able to see the Repair guy instead the dude with the helmet:

[tacit mango]

Yea knowing my luck I would screw something up, been waiting on Star Citizen I can wait on this

[whole crescent]

I hope that you are able to run it soon on your PC. When you do - ping me and we can check out the multiplayer. Definately write a ticket about your crahs to support so the team can check the error.

[alpine cliff]

i am in shock that the VPN is problem in SAGE LABS 2, now i am not using vpn and i dont have problems with the progress mining in the game, but still MY vzus OPOD IS unavailable in STARBASE HANGER

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[storm ferry]

for the vzus opod, can you check other sectors' starbase hangar?

[alpine cliff]

here is video

[storm ferry]

thanks for providing the video for this. just wanted to confirm, it is in the Ustur CSS?

[dry quail]

I think many citizens of the Star Atlas metauniverse have seen that bots have started on the marketplace.
Here, as an example, are two of these

3smaMQSxA3DYXSgVcWYnveiXEo7B9BQ9bgnjQfJMu88u

J7bAr9kjiWfKHP2XWcNkW8RohTRtvQ5FERP2jsAoztNp

As soon as we place a buy or sell order, the machine places its order in a few seconds. This goes on constantly, thousands of times a day.
When the program sees a difference between orders for sale and orders for purchase of more than 15%, it immediately places orders for purchase. In this way, a person, using the bot program, and without actually playing the game, without purchasing any ships, no Claims, nothing at all, can earn, using the program, several thousand dollars a day on the difference between the selling and buying prices.
In my opinion, the activity of bots interferes with players.
I suggest that Marketplace users pay a minimum commission for each order placement - call it Bot Stop Fee. It should be a small amount for the players, for example 0.01 USD C or 1-10 Atlas for the resource market.
The main thing is that the Bot Fee is not canceled when the seller or buyer cancels their order.
It seems to me that trading bots overload the Star Atlas site with their requests, so a small commission will make their work cost-effective, and the funds received from the Bot Stop Fee will be spent by the developers on further development of the metauniverse.

[storm ferry]

Thank you for the feedback and suggestion. There have been many discussions around the bots in the marketplace and currently it is being allowed. it can be very frustrating for some but for the others, they are ok with it as they provide liquidity. it can be frustrating but unfortenately, we have to live with it at the moment

[dry quail]

I'm not talking about a ban, but a tax on bots that will make it unprofitable to use Marketplace apps.
Bots limit the competition between players by covering their orders with their own every few seconds.

[storm ferry]

yep, understandable.

[dry quail]

In addition, bots overload the Star Atlas site with their records. Now I see at least 2 bots, what if there are 100 or 1000?
Will the servers withstand such a load?
Something needs to be done about bots on the marketplace now. That's why I offer a commission on each order that cannot be reversed when the order is canceled.
When there will be thousands of them and they will compete with each other every second, what will become of the Marketplace?

[lofty ravine]

Hi, my fleets are stuck at mining and can't stop them. Not even Self Destruct is helping. I've tried hard refresh, cleand the cache, try different browsers and restart but doesn't help

[storm ferry]

as shared, this topic have been in a lot of discussions already and know that the team is well-aware of the situation.

[storm ferry]

did you try to cancel the mining and got a successful cancel transaction in your wallet?

[lofty ravine]

normally yes I do, but this time I pressed the mine button after the fleet was done with mining and it's now stuck

[storm ferry]

did you get to approve the transaction

?

[lofty ravine]

yes I'm getting the approval but it keeps on going

[lofty ravine]

it says the miner has stopped mining as usual but actually doesn't

[storm ferry]

can you check the last transaction in your wallet?

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[lofty ravine]

it's app interraction : Fail

[alpine cliff]

yes ,yes hi is inside, sometimes i can see him

[alpine cliff]

here also empty

[storm ferry]

seems like it didn't push through. are you using a VPN?

[storm ferry]

may I ask for your wallet so I can check as well from my end? and you haven't imported your vzus opod into the SAGE Labs yet, right?

[alpine cliff]

in that time yes i use VPN, now i dont use vpn, it was NordVPN,

[alpine cliff]

in that time yes i use VPN, now i dont use vpn, it was NordVPN,

[lofty ravine]

no I'm not

[alpine cliff]

for my is not even problem to show my wallet, is not there on staking, he is imported in Sage labs, i have fleet with him mining SDU, i go disband and he disappeared

[alpine cliff]

you need my wallet address ?

[storm ferry]

yes please. I'll have a check

just the wallet address

[dry quail]

There is food, but where is the water and oxygen? About spending resources in the gameplay

It seems to me that the game should have more resources that will be spent during player pvp or spaceship racing. For the human race, for example, it is food, water and air.
We all see our characters walking around in spacesuits. Maybe a sign that they are breathing? But this is not yet reflected in the gameplay.
Mankind uses air to breathe.
The main components of air (near the Earth's surface) are nitrogen — 78.08% of the volume, oxygen — 20.96% of the volume.
A person inhales approximately 25 kg of air per day (approximately 5 kg in terms of oxygen). The average rate of consumption for a person is 2.5-3.5 liters of water per day. This can be laid in the game based on the consumption of food, water and air per minute for the MUD race in the gameplay and by analogy for other factions. It should also be possible to produce and trade these resources on the Marketplace.
I am also surprised by the unlimited amount of ammo for shots in the crypto game. The ships in the showroom also do not need fuel. This is a miracle.
If there is no consumption of resources in the cryptogame, then it is difficult to talk about the economy in general.
Yes, it's good that there is Council RFR, which now, along with ship production, shapes the demand for resources and production.

I suggest that now in the showroom, and in the future in the game itself, at least 3 resources should be consumed for the life of our characters.
Fuel, ammo while playing with ships, and tools to repair ships if I damaged them should be consumed accordingly.

This should make the game more realistic and interesting, and the game economy prosperous and growing.

[rough pond]

since december i am still missing ATLAS 1,000 form SCORE, the tickt system is offline and i want to know how i can get that amount back. please help i have been waiting for the team to return since december

[storm ferry]

kindly raise a ticket once the ticket system is up. I believe tentative date is by this week

[alpine cliff]

CvVR8SXgxqZa2R6n6J88VErsjUfic3Ht91z9DXzZN5gK

[maiden ocean]

https://app.step.finance/en/dashboard?watching=CvVR8SXgxqZa2R6n6J88VErsjUfic3Ht91z9DXzZN5gK

you can always doubleheck there if the sa site has issues

ctrl+f5 or if that doesnt work try to get a new ip

[lofty ravine]

how am I going to solve my issue, any idea?

[simple nebula]

Hi everyone, I've had crafting blocked for 24 hours in this situation, how do I unblock it? I tried to undo it but it still stays the same. I tried completely restarting the PC, but it didn't help.
Has anyone else had this problem?

[storm ferry]

Try giving it some time. Restart your machine and try again.

[dry quail]

I will also add about bots on the Marketplace in relation to the resource market.
Bots block free pricing by covering the orders of normal players with their own orders in a matter of seconds.
Second, they limit competition between players, preventing prices for finite resources from rising, artificially limiting demand.
This, in turn, affects the profitability of ships and the price of ships.
Why did Atlas grow 4 times, but NFTs do not increase in price?
Ask this from the bot owners from the Marketplace, who block the increase in the price of resources, in particular R4.
Either a normal economy with competition, or a bot economy.
What do you choose?

[dry quail]

Here. Right now.
Bot
3smaMQSxA3DYXSgVcWYnveiXEo7B9BQ9bgnjQfJMu88u
Buys Fuel at the price of 0.00177002
https://play.staratlas.com/market/fueL3hBZjLLLJHiFH9cqZoozTG3XQZ53diwFPwbzNim/
For the amount of 4,500,000
He will then place a sell order below any player
The resulting products are sold twice
First to the reseller and then to the final consumer
Of course, this at least doubles the growth of prices for R4 resources and, accordingly, slows down the growth of the cost of ships, increasing their payback time in the game.

[whole crescent]

The community made a tool that marks the bots on the market in Red. I think it was from the SLY guild but I have not checked it yet.

[dry quail]

No need to mark anything. A commission of 1 Atlas for all orders, which will not be returned, is enough to make the bots unprofitable.

[dry quail]

The bot places thousands of orders competing with people, it tries to cover our orders with its own. He does this thousands of times a day in the resource market.

[whole crescent]

Yeah, I know. It will be nice if there is some kind of way to regulate bot trading

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[dry quail]

Make placement of any order paid. A small fee that will not be canceled.
An ordinary person does not place thousands of orders every day.
So a fee of 1-10 Atlases will make bot owners spend 1000-10000 Atlases every day. Therefore, speculation will be unprofitable.

[alpine cliff]

So guys now is safe to play with VPN or no ?

[alpine cliff]

sorry to ask is some progress with my VZUS opod ..???

[storm ferry]

Apologies, I still have to check. And yes, you can always play with VPN. There might be some isolated issues, but generally it should be ok.

[storm ferry]

Can you #ticket for this so we can further check from there?

[alpine cliff]

i create thanks

[alpine cliff]

did i need to explain everything in that ticket..??

[storm ferry]

it's ok. I'll take it from there

[storm ferry]

hi @alpine cliff , I checked the ticket and @silver fox suggested some things you can do to resolve this. kindly check the ticket and see how it goes. thank you

[alpine cliff]

ship visible they help me wow

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[storm ferry]

that is awesome to hear

[alpine cliff]

Thanks for everything 🙂

[drowsy tendon]

Are we been charge for the transaction failing like have to make the fleet stop mining multiple time as it show a pop up in my Phantom wallet but sage dont update ?

[naive anvil]

Update, weird that it cleared up. I can't correlate it with anything I did so I can't be sure if it was a restart or what that fixed it.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[storm ferry]

Sometimes, a connection restart resolves such issues.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[oak kayak]

I was making items, but I didn't realize that the number of people was 100, but it remained at 1. How can I cancel it?

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[outer light]

Hi, I'm trying to create a ticket for (I guess) a simple reason, but I have an already opened one, where I can't type anything, so it's impossible to close, and at the same time is impossible to open a new one 😅

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[silver fox]

It should be fixed could you please try again

[left pumice]

#Missing-ATLAS-SCORE

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[drowsy tendon]

i would like to know what is the process for creating bug report ie.: graphical and UI problem incompatibility with hardware or imput devices concerning the Ue 5 game ?

and also what type of details your interested imasking cuz i do this type of game testing for Star Citizen it a diferent style but ther is place for many space games

I found it and read the forum Post can disregard 🙂

[pale badger]

Currently Hellomoon drops a lot of transactions. Don't know if the team is aware of this. @silver fox

[woeful tendon]

@storm ferry are u here? need help

anyone

[silver fox]

hey feel free to open a ticket #ticket

[silver fox]

Hey Swift Happy New Year! Thanks for the report, the team is aware

[woeful tendon]

i just wanted to ask if SA could do anything if my friend's wallet got hacked?

[muted rune]

I had one lottery ticket left after the December event, but it disappeared. now I see that tickets continue to be sold on the market. Where's my ticket?

[silver fox]

Unfortunately there's not much we can do
You can ask him to check here if he has any delegations to close: https://famousfoxes.com/revoke

[whole crescent]

I kept one as a memento and it is still sitting alright in my wallet. Is it by any chance hidden in your wallet interface? I know phantom does hide some of the nfts sometimes?

P.S. tickets are now considered trinkets, because they no longer have any utility

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[woeful tendon]

ok thanks

[tender dock]

🔨 Banned last_child17 indefinitely

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[plucky rivet]

Hi, in DAO I can't claiming my POLIS rewards in the POLIS locker; it doesn't working yet even though they mentioned correcting it, I tried many times, also use another browser, but doesn't work...

[deft basin]

Same here

[storm ferry]

i already had this reported to the team

just waiting for feedback

hi @plucky rivet @deft basin , kindly check again now and see if it's working

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[muted rune]

who is it? support?

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[silver fox]

@olive thunder

[silver fox]

nop I banned him

[muted rune]

thank you

[silver fox]

Thanks to you for the report

[viscid python]

i'm having some incomplete deposits problem, should i withdraw and try to start craft again? whats the hint?

[whole crescent]

Yeah, cancel and withdraw. Then wait for the transaction to actually refund you the resources - it might not be instant. Then try again

Couple of hard refreshes in between won't hurt

[viscid python]

did that, second time still not working, maybe i just keep going?

some assets did not deposited i guess

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[whole crescent]

Is this the RFR? Someone mentioned before that could be a problem with the SDUs deposits but I am not sure. Do it again but wait a bit after your resources are refunded. Then do a hard refresh of the browser ( CTRL+F5 ). Might want to give it a try in Labs V1 actually https://v1.labs.staratlas.com/

[viscid python]

Yeah RFR and I’m already using v1

[whole crescent]

Well, no other option but to try again - it should work at some point, maybe server is slow at the moment and it cannot finish the deposit in time. Maybe try in smaller badges. If not might need to open a ticket

[viscid python]

but it makes difference craft 1k or 10k RFR? it is the same asset i guess, but i'll try to wait the chain to be more empty i guess

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[alpine cliff]

in USA after i press stop mining this happens

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[alpine cliff]

all day is like this..??? video ..!!!! i start to play v1 is ok , but labs problems

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[amber barn]

is there any reason we cant claim POLIS from ATLAS locker?

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[maiden ocean]

i think its still the same txn bug as the polis locker had

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[lament hull]

Why it's taking 25x fee in some transactions ,for ex ::
for initiate mining it take 0.00002 Sol but some times it asks 0.00051 Sol ,
if i cancel 0.00051 transaction and retry then it gets normal and asks 0.00002 Sol,
@maiden ocean please look into it ,and contact back end Devs.
Because of this i don't know how much Sol i have lost till now

[whole crescent]

These are the new priority fees. I tested with both Solflare and Phantom. Phantom will use the priority fees and Solflare will use the dafult. This has nothing to do with Star Atlas/Sage Labs setup - it is a "feature" of the Solana network tha Phantom is currently using. So right now you have options:

1. Use Phantom with priority fees and pay a bit more for tx but it should prioritize your tx and be faster ( in theory at least )
2. Use Solflare and don't pay the priority fees but wait more for your transactions to pass.

I have not re-tested how Atlas Prime behaves with the new version but now it could even be a better option than using Sol with Phantom ( need more testing to say for sure )

[wild bloom]

@coral cobalt #archived-foundation-room message

[wild bloom]

@coral cobalt This is just now, I tried it again, making sure I am clicking the referral link to open the page, etc etc.

[coral cobalt]

That is for sure super weird

My view is the same, except Phantom shows the correct (discounted) amount 🤔

Not sure what this could be. I would recommend creating a ticket tbh

@maiden ocean Is this a known/common issue?

[maiden ocean]

not sure

#ticket probably best to check

[wild bloom]

I have already submitted a ticket, any information on this would be appreciated. One thing that is weird that started happening, and I don't know if it might have to do with it, but recently I did clear my cache and browsing history, etc etc, and since then I have always had to accept cookies when entering the star atlas website, like literally every single time I open the page. It wouldn't do this before, could it somehow be connected ?

[maiden ocean]

i have the cookie thing as well its a chrome issue

not sure if its connected

@prime dragon might know

[coral cobalt]

If the cache would be at issue, then I would expect the UI not to show the discounts 🤔 Unless the team already fixed that. I remember I had something similar at some point. But the transaction part should not take that into account tbh. Then again, no idea how the team facilitates this whole process in their code tbh 😬

[wild bloom]

I am also doing this on a ledger wallet, could that have something to do with it perhaps ?

[coral cobalt]

Should not be the issue, no. I would be very surprised if that somehow would matter here 😬

[wild bloom]

Well, I have isolated it to be a ledger issue, as I tried with a non-ledger wallet, and it worked just fine.

[coral cobalt]

Ow wow 😅
And you used Phantom (or the same wallet extension) both times?

[wild bloom]

Yes, I did various TS, including: trying different browser, trying different wallet extentions, disabling adblocks

What resolved it in the end was trying a different wallet that was non-ledger, did not try on another ledger wallet as I don't have one

[coral cobalt]

And that Ledger is the wallet you connect with to the SA website?

[wild bloom]

Yes, I have 1 ledger, and now two hotwallets that I use for SA. Before was just 1 ledger and 1 hotwallet, but had to use a 2nd hotwallet for this experiment

[coral cobalt]

And they have all been referred I assume?

[wild bloom]

Well, as of right now, my two hotwallets are referred, but it seems like my ledger wallet is not

[coral cobalt]

Yeah, fair point 😅

[wild bloom]

my primary hotwallet I voluntarily clicked the link on eveeye, really impressed with what he was doing so wanted to support. But wanted to setup a self referral as well, which is what I was trying to do now with the ledger.

So most my secondary market transactions will go to eveeye, but big purchases want to avail of the discounts, just makes good sense.

[coral cobalt]

And you set up the self-referral just today, after the cache clean, etc? Did you use two different browser(profiles)?

As in, one for the creation with wallet A and one to click the referral link with wallet B logged into SA?

[wild bloom]

Well, I had the link created on primary hotwallet, and used it to make the purchase on secondary hotwallet. I got the rewards on buddylink, I assume they take a small cut as it was not all there, but all good.

[coral cobalt]

Or, you may not need to create a new referral link of course, you already have one

[wild bloom]

btw, do you know what the buddylink commission is ?

[coral cobalt]

3%

[wild bloom]

ok perfect, then all matching up nicely, very pleased

[coral cobalt]

This is the scenario that succeeded just now? But same with your Ledger earlier on?

[coral cobalt]

When you clicked it with the Ledger-logged in account, did you use a clean/new browser?

[wild bloom]

I basically repeated the steps I was trying to do with the ledger, but with the secondary hotwallet, and it went through first time. With ledger I have tried countless times, countless ways, and I don't even get the 10% discount, so something is not right there.

[wild bloom]

Yes, many times, and even different browsers, same issue.

[coral cobalt]

Alright. Then I am stumped 😅 We’ll have to wait for @prime dragon most likely 😬

Glad you got it working through an alternate hot wallet now though 👍

[wild bloom]

yes, it works for now, will just use the secondary hotwallet.

[prime dragon]

I've tested buddy link using ledger directly and it worked fine. I haven't tried it using phantom+ledger though.

The 10% discount is only good for 90 days. After that only referrals are counted.

[narrow torrent]

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Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[whole crescent]

Does the -10% disappear from interface after 90 days. Account says 3 months but I am pretty sure checking out my claim stake that I am over 90 days and I am still seeing it. If it does not apply the discount but still shows it in the interface I would probably be logging this as critical bug coz it is missleading info on the pricing:

[prime dragon]

Humm. Looks like the 10% discount is still in effect, even on wallets older than 90 days.

Something to look into on Monday.

[stable isle]

Hi, I have bought crafting stations in the past, I was woundering if they are available now to be used for something?

[whole crescent]

Currently no - I think they might be available in the next stage in game and you will need some type of housing for it. For example you need to slot this in CSS Base tier housing. I think Crafting Station XXS goes in the Base tier housing but need to check the game manuals again because I can be mistaken. That reminds me I need to buy some for my house too.

[fallow ice]

I'm trying to find where my ships went. I sent a Pierce R4 and two Thrill of Life ships to Starbase, and created a new fleet with them at my faction's home base. Now I have the fleet but the ships are gone. Not in the fleet not in my wallet not in Starbase, just gone.

[narrow torrent]

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[whole crescent]

Hi - first of all don't trust any direct messages, lots of spammers trying to offer fake support and impersonate people in chat.

Give it some hard refreshes ( CTRL + F5 ) and check again. I have experienced some issues with fleet creation in V2 too and have logged a bug report here: https://discord.com/channels/789226204980707409/1187514851715727382

You can also check if the fleet is displayed correctly with all the ships in V1 if they don't show in V2: https://v1.labs.staratlas.com/

If refreshing the interface does not solve the issue - best to open a ticket so support can check it: https://discord.com/channels/789226204980707409/895336048517849099

[fallow ice]

refreshing fixed it, thanks

[fallow ice]

Can we use Sammy and Anna yet?

[whole crescent]

not yet, probably will be available when the team releases the crew app

[proven pivot]

gn

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[lyric depot]

I have a problem: I'm lvl 10 in the STAR ATLAS discord server.. but the mission (Nightfall in Verkofa Step 4) remains blocked. how can I solve it?

[narrow torrent]

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[maiden ocean]

give zealy a refresh and make sure you have the right discord account connected

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[fierce kiln]

Hi all, anyone else problems claiming rewards from locker? Is this a Solana congestion or SA thing? Thx

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[lament hull]

@maiden ocean did you DM me yesterday, if not there is scammer with same name and id @fiyopii

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[maiden ocean]

yes its a scammer report that message directly to discord

we cant ban him since he is not on the server

they watching here with alt accounts and then target people who seek help

[narrow torrent]

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[lyric sierra]

The game is horribly slow and not working for me.... any update?

[sly storm]

wtf this tax? I'm seeing rates like this sometimes. If I cancel and redo the action, it usually goes back to normal values around 0.00002 SOL

[sly storm]

Is a solana congestion... this will make the game unviable for players with an XX-Smal ships

[whole crescent]

yeah, the new priority fees, started recently. Check what I wrote here: #🤝┃community-support message

[narrow torrent]

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[dreamy pollen]

Please tell me a "stop crafting" option is coming soon, or a "cancel crafting" option ? I put only 1 crew by mistake and have to wait several months before claim...

[sly storm]

Hi explorers... When will it be possible to use our memory fragments to redeem the rewards?

[whole crescent]

I don't think we have exact day announced by the team. The memory fragments drops for mission 2 are also pending for now.

[gritty vector]

Hola!! Me aparece el siguiente error, y no puedo cobrar mis reward. Program logged: "AnchorError caused by account: staking_account. Error Code: InvalidPeriod. Error Number: 6009. Error Message: Staking account must be in the same period as the Registered Stake." what's going on?

[whole crescent]

This is the deadliest of all traps, maybe try to open a ticket. I know there is some kind of recovery option for broken crafts but not sure if it can be used to cancel a craft in some way.

Best to give it a try otherwise you will not be able to even withdraw your ship if the crew is missing. I hope support can help you with that: https://discord.com/channels/789226204980707409/895336048517849099

[whole crescent]

Hi, Is this related to staking Atlas/Polis in the DAO?

P.S. don't trust direct messages - a lot of imposters trying to offer fake support and trick you. Best to stick to the server chats only

[narrow torrent]

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[narrow torrent]

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[gritty vector]

Yes. Is staking the Atlas.

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[flint kindle]

Is POLIS claims in lockers still having issues?

[gritty vector]

I have problems collecting rewars

[flint kindle]

ATLAS locker doesnt work at all. Cant lock or claim anything. POLIS locker says its failing even though its actually happening after 25 tries

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[whole crescent]

Team had deployed new fix that should make the locker interactions more stable. Maybe try again now and check if it works as expected. Tagging @flint kindle just in case.

Here is a link to the topic regarding the fix: #❓┃ask-a-question message

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[viscid python]

tried withdraw polis from the atlas locker, no bueno for now, tried a few times, hard refresh all this

Also tried to deposit and increase my lock time, no good :/

Ledger+Phantom, Chrome browser and Brave, no good

[narrow torrent]

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[storm ferry]

if you are withdrawing emissions, kindly check if you can do so via step.finance

the team is aware of the issue about the lockers

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[viscid python]

Polis locker done with step, atlas not working even with step, but I know we need to be patient! Just reporting 🙂

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[storm ferry]

thanks for the update and truly appreciate your patience. the team is well-aware of the issue and has been working on a fix

[narrow torrent]

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[narrow torrent]

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[sly storm]

how change the username in metagravity test?

[narrow torrent]

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[muted rune]

I can't get into crafting instances.when pressed, a white screen appears. how to solve the problem?

[small arch]

hard reset

reload the page, better yet reload the browser

[stable isle]

Hello, are there a crafting guides I can see or read about the time and fee. Does fee varies from station to station or they are all the same?

[narrow torrent]

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[storm ferry]

there are a number of content in the #📺┃content-creators channel. hope those could help

fees varies depending on the activity especially if there's a need to create a new account, close an account when crafting, etc.

but when those accounts gets closed, you get your SOL back

@river schooner hey fam, you need the code for the UE5 game?

[river schooner]

Yes please.

[storm ferry]

here you go: QKRUT-68VSL-58H29-3EXAR

[river schooner]

Thank you! @storm ferry

[tender dock]

🔨 Banned y0220 indefinitely

[narrow torrent]

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[fresh nebula]

Occurs every time i attempt a transaction!

Is this a common occurence?

I've have just cleared my cache! and same thing happens.

[storm ferry]

is this regardless of the transaction? also, how much SOL is in your account?

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[lyric scroll]

hiya can i open a ticket if any issues or just post here

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[silver fox]

Hi! what's your issue?

[upbeat gust]

Hello, I have started the process of importing ships on Starbase in Slabs. On Solscan the transaction is valid and confirmed, but I no longer find the ships on either the Starbase or the wallet... It's been an hour and half, refreshed, cleared cache, etc. but still nothing. Thank you in advance

[sullen sorrel]

Any update on my ticket? Haven't heard from you in eight days.

[silver fox]

I'll take a look at your ticket

I've just answered you

[silver fox]

you should be able to see them now if the issue persist please #ticket

[steady sky]

I just try update Info about ticket but no uplodas i should wait

[silver fox]

I have a lot of tickets to go through, I just saw that you answered me 15 minutes ago. I'll answer you as soon as possible

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[next spear]

If anyone has any info, I haven't been able to load showroom since the update.
As soon as I open the app, it hangs, then crashes, Originally a window with Fatal Error would pop up, then the app would crash. Now, i think i have enabled the debugging tool, so I get a bunch of lines of info:
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x0000000000000000
StarAtlas_Win64_Shipping
StarAtlas_Win64_Shipping
StarAtlas_Win64_Shipping
Google searches have turned up similar issues with UE games, often involving GPU drivers, or sometimes ram managment.

I've verified installation, removed game, reinstalled.
I've removed Epic loader, removed Unreal Engine, reinstalled on different drive, updated nVidia drivers, updated BIOS, changed graphics managment,

Nothing seems to fix it.
I have been able to delay the onset long enough to change some graphic settings in showroom, but it has made no difference.
I've had a ticket open with Epic for 3 weeks, with zero response (I ping them every 3-4 days).
If anyone has any ideas, i've love to hear them.I can't wait to try out showroom.

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[regal wave]

I'm trying to stop mining, get successful transactions in phantom, cargo is loaded but won't stop mining. Is there something on the backend that isn't functioning now? (ctrl F5 many times and have over 10 transactions that have successfully completed after the initial one completing the harvesting...)

[lament niche]

Hello boys, i have some ships i bought like 3 years ago and i cant sell them, i think is beacuse they are on a faction fleet, but when i try to remove them the transactions fails. i tried support and they asked me to do this: "can you please open a buy order in the marketplace for the item you want to withdraw? Set the price at less than 1 ATLAS or USDC.

This should allow you to withdraw it"

but when i tried the order fails too. any ideias?

the error im getting on solscan is Program Error: "Instruction #6 Failed"

[maiden ocean]

you need toolkits in the wallet to withdraw them they repair automatically back to full health

[lament niche]

hmmm, ill try that

[maiden ocean]

you dont need the token accounts anymore i think they updated that a long time ago

its done automatically now

[lament niche]

it worked, thanks my g

thanks @maiden ocean

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[half prism]

Hey. A bit frustrated here. On Dec. 22 74 of my crew, 28 ships got stuck in a craft at the Mud CSS. On Jan 9th, after the break I opened a ticket. No one has been able to help and now the ticket is ignored and my asks for an update go unanswered. I've tried everything possible on my end, used every version of sage. Cleared cache etc. Any one else here have this problem? I know that this is an early development and I've been patient, but this shouldn't happen.

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[maiden ocean]

they just released a fix for that i think an hour ago

#👽┃general message

check in your ticket maybe

[half prism]

That would be awesome, but I sceptical. Thanks.

[half prism]

Not fixed yet. Do you know if the fix requires a certain version?

[maiden ocean]

@silver fox maybe has more details

i just read what xeanor said

so i was hoping it helps your case

[half prism]

Thanks again for your reply.

[silver fox]

Hey Comtech I'll answer you in your ticket

[maiden ocean]

thx

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[autumn parrot]

I need help with Sage Labs. I took a break since before the holidays. I am trying to make a youtube series on the new Sage Labs developments,,, But it almost never loads now. I just get a blank screen. I tried f5, CTR f5, restarting computer, clearing cache.... nothing works

[small arch]

I've been seeing issues while stopping mining. Page hangs every time. Page or browser (Chrome) reload to no avail. Been happenning for at least 12 hours now. Anyone have a way around or know if a fix is coming?

[small arch]

Have you tried a different browser? I see that issue come up for me sometimes and just reload in Chrome

[autumn parrot]

I'll give a different browser a shot. Thank you

[small arch]

FYI, Clearing browser cache fixed this issue

[alpine cliff]

So after i disband my fleet is difficult to create new, and later after 30 times trying i cannot now refuel and rearm, you need to fix that guys

[maiden ocean]

yes starcomm still struggling, make sure you do the refreshs after crating fleets and such

hope soon we get an stability update

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[strange scarab]

I can't take out my fleet from mining

[maiden ocean]

ctrl+f5

if you use vpn try another server t get a new ip

you also can try in the other versions
https://v1.labs.staratlas.com/
https://sage.staratlas.com/

try to spamm it a few times if you use solflare since there is no priority fees in that wallet yet

had some cases where restarting the browser helped to

if it persists feel free to #ticket

do not take any direct messages scammers watching and will target you

[strange scarab]

Thanks, but it seems like that the transaction dosen't get to the wallet, because when i try to destruct the fleet then the transaction pops up.

[maiden ocean]

can you please do #ticket

[strange scarab]

I did

[narrow torrent]

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[lament gulch]

dose anyone know why i cant see any of my ships, houses, ammo, food, fuel or anything on my coinbase wallet, i would like to transfer all of them to my phantom wallet. but i can still see everything in game

[narrow torrent]

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[viscid python]

Any news on matrica foundation room? Almost a month without it :/

[maiden ocean]

did you do a ticket , darwiin does it manually atm?

[rapid saffron]

Hello, I have regrouped my fleet on MUD CSS and I have lost two ships in the process. I have searched the entire map, all hangars, inventories and my wallet and I am now missing an IMP TIP and an Airbike. The Airbike was displayed twice again very briefly under "deposit or withdraw ships". Is this a known problem? How do I get my ships back?

[whole crescent]

Hard refresh the page - CTRL + F5 then check again. Also check in V1 just in case: https://v1.labs.staratlas.com/

I am assuming that you hit this display bug that I described here - if you did, please upvote so dev team can check this with higher priority: https://discord.com/channels/789226204980707409/1187514851715727382

And don't trust DMs from suspicious users that offer fake support. If you still have issues after waiting a bit and making hard refresh you might want to open a ticket with team here: https://discord.com/channels/789226204980707409/895336048517849099

[viscid python]

Doing, thanks

[narrow torrent]

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[young veldt]

I cannot withdraw my fleets in faction claim. for two days.

[narrow torrent]

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[maiden ocean]

you have enough toolkits in the inventory?

[young veldt]

there is

[maiden ocean]

the ships need to fully repair when unstaking, feel free to #ticket

sont take any direct messages

[narrow torrent]

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[robust yacht]

Need major support finding my ships, can anyone of the support team help me

[narrow torrent]

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