#❓┃ask-a-question
1 messages · Page 59 of 1
#🔑┃game-access-key hey guys, Im new and trying to figure out how to use discord. I need some help, looking for customer support. submitted my email on the star atlas site. it gave me a early access key to the game I think, STAR-ATLAS-(follow with 8 character code) code does not work on the epic games store. What do I do here to get into the game?
hey fam! welcome to star atlas!
you just need to generate another key for the epic game.
let me generate one for you
here you go fam:
#🔑┃game-access-key message
see if the key works
hey fam .. what are you trying to redeem?
open epic games launcher, go into profile top right, then "redeem code" and paste the code you got from the bot
#🔑┃game-access-key Hi How long it usually takes to get the key after requesting? back in the June 2025 Ive requested the key never received ever since ive been kindly waiting, please look into this. Thanks in advance
it normally comes instant. Here let me summon you a new one. Take the code that shows inside the box below
@hazy bone VM63Z-EEACP-TKNHD-6GW5P
Follow these simple steps to redeem your key on Epic Games:
- Open or Install the Epic Games Launcher
- Log in to your Epic Games account
- Click your name in the upper right corner
- Select Redeem Code from the dropdown menu
- Enter
VM63Z-EEACP-TKNHD-6GW5Pand then click Redeem - Check your Library where you'll find Star Atlas ready to play!
We're still in the early stages of development, so there are no tutorials yet, and you'll likely encounter bugs. But don't worry, our community is super helpful! If you're unsure about anything, just reach out and we'll gladly guide you in the right direction.
i can not get it
So, it's been a while... none of my crew are showing in my inventory on the star atlas site, the rest of my stuff is there. I seem to remember that when i opened my crew packs i had the crew sent to an ingame wallet or something? maybe sage labs? but I can't find them... any ideas?
Try connecting to Tensor and see if your crew shows up in your inventory. Otherwise, login to SAGE and check point of entry, wallet tab then crew.
Cant find buy/sell channel
It got nuked
Thanks, starting to figure sage out a bit.
in holosim how does one scan i still havent figuerd it out
find green or better sectors and stay scanning in them till you find
ohk thx ill ssave the photo thanks @hazy bone
just scan once and see what color you get, it takes some time sometimes for it to show, then decide to move or keep scanning. I personally dont stay unless its green or better
ight thanks been scanning in purple for the longest lol
thats ur problem haha
do u recommend any specific scanning fleet composition
guardians if you can afford
even just 2 to get started
I see a lot of drones and spacecraft, but I don't see any shielded unit, a machine that serves as part of the base.
How, where are the bases for the planets and stakes ?
quiero usar mis naves de compradas en play. startatlas punto com como hago para usarle en holosim
no puedes usar los barcos comprados para Holosim. Holosim no son activos reales, piénsalo como un campo de entrenamiento para el juego de activos reales, SAGE
aprende a manejar esos barcos en holosim. Luego juega a ser sabio con tus barcos reales
I still have some NFTs and funds from the game Star Atlas linked to my compromised Phantom wallet address (8NwJz65yZMBnpV1LyMBt1sMco4os77f4hwYghF69VMEZ). Although it isn't much—since they swept almost everything—it is still something, and I need to protect it. How can I redirect these assets to a new address without losing my current holdings?
I personally wouldn't do anything with a compromised wallet. Youd have to log in to that wallet.
but a s Sistine said in the other channel, you can #ticket and see if the team can assist in any way
Hello all, Back in 2021-2022 I was gifted a ship to what I believe was my Phantom wallet. However, the google chrome extension does not work anymore... When I try to use my google accounts to access my wallet it says I don't have one. Also I've checked my email for "Star Atlas", "Phantom Wallet" search terms like that... and nothing comes up. I'm trying to see my ship. I know ive viewed it a couple of times and I remember sending it on a few missions back in the day... just odd that now there is no record anywhere of it. Any advice how to find it? There has to be some kind of email or something but so far nothing
You can load your phantom wallet in any browser. You just need your seed phrase or private key. If you do not have either one of those then you cannot access that wallet anymore
I hope there is a Chinese version.🫡
So I'm doing the single player mode on the hover bike how do I make it go to scanner mode?
Page down button changes modes
Is there a way to restart my progress on the single player mode?
You can do so by deleting the Galiasave and Galiaquest files from the Staratlas app data
- "C:\Users[youruser]\AppData\Local\StarAtlas\Saved\SaveGames"
- The AppData folder is often a hidden folder. Click "View" in file explorer and turn on "Hidden Files"
guys, why can't I craft a Revelation bundle? i have all of the glimpses and a crew on the starbase
You dont need glimpses for a revelation bundle, you need the 3 revelations
i have all
I can't send it here
did you import them from your wallet into sage?
yes, i can dm you a screenshot
Is "lancer account" or "lancer wallet" official terminology for Star Atlas? I wasn't sure if "lancer" term was created by SLY community or more official by Star Atlas
Yeah I think it's more from the automation community
Though for ATOM they just call the automation wallet as hot wallet. Hehe
automation wallet got it. Okay, so no concesus then. That's what I thought - thank you 🏹
Hi there I'm just wondering what The airdrop is for? Simulation Test Dummy and Solflare ! Is this a scam?
Those are for the completionist bundle from chapter 1 of holosim, the test dummy is a badge, the solflare is the skin.
Ok thanx for clarifying that!
no problem man, always good to ask if youre confused for sure
Is it possible to pay for an ad here on the server for another game, low budget? To get referrals?
No we dont allow that
ok thx
no problem, ty for asking first
I saw the X post today about habitats. Are those these, or something else?
these are habs yeah
thank you
Can someone please help me out with this I don’t know what it is or what it means I’m paying the subscription but I don’t really know what it does lol
is a bug report different than submitting a ticket?
i out in a ticket for holosim quest not updating and the ai chat said to submit a bug report
you will receive those items once z.ink airdrop is announced.
i suggest checking in the #👾┃holosim with the error you are getting. probably something that has been encountered and repoted by others as well
after the release of C4, sage labs will be removed as it is now and integrated there or it will remain independent?
How or when do we get the prizes from the Iris blessing drawing?
Does one know how to link my star atlas to my Z.ink profile? i mean the one that says: "play star atlas on the epic game store"?
Will no longer be a "real universe"
earnings will be deprecated
from SAGE
and moved to C4
No mention of it yet but the prizes will be sent to the wallet you registered.
Use the wallet you registered to z.ink when you create your UE5 player profile.
Have you downloaded the game from EGS?
Hey guys, quick question. So i keep joining empty lobbies on matchmaking
anyone playing or is it me?
the servers are def not full most of the time, racing is your best option as you can still earn XP/INK playing solo
best to look for players in #💥┃ue5-game chat though
Ohh ok that's good to know
And what about exploring on Galia?
I couldn't find anything there
That's single player, the very early stages of the mmo
no rewards from that, just follow the quest line and do the missions
Here's a good post giving info for the Galia single player, few helpful tips
#💥┃ue5-game message
Ohh ok. Thanks for the info
No problem brother, anytime
thanx for ya reply. I've installed the game like october 2025. been playin it a couple times and wondering how to add to z.ink profile
Is there info posted anywhere detailing the rewards for holosim chapter 2? Also the end date?
hey is the main game out?
i havent been here in so long lol so i have no clue whats been happening dev wise
no problem man. can you double check the wallet you are using in UE5 and the one you use in zink?
i have some issue open the packs and send them to sage . it just take me to another page
sometimes the UI lags. did you choose to send your crew directly to SAGE?
it won't allow me as soon i click on transfer to sage before open the pack it take me away from the crew pack and show what crew is all ready open
like the crew tap and not the crew pack tap
is it still showing as unpacked here: https://play.staratlas.com/crew/#packs
try doing a hard refresh CTRL+F5
let me know if it's still showing after that
it do for they not open yet.
what is the error you're getting when you click on open?
you know the check mark you have to click . then i click that one it send me in to my crew cards insted
the box there say transfer to sage before open . then i click that one it send me to my crew cards
i see. what type of pack are you trying to open?
and you have tried 1 just for now?
yes
ok. other 2 is still unpacked, right?
all 3 is
oh ok. and how many crew can you see in your MY CREW CARDS tab?
10
can't they are mud and uster and i play oni
it's ok. they will still show in your CSS
regardless of their faction
how about the crew tab starbase inventory
yeah it should still show all crews regardless
can you try this. open a new browser profile or use a different browser altogether, use a differnt wallet, maybe solflare or backpack then try opening it from there
can i not just open then with out transfer. and then transfer after. ? insted of make a completly new wallet
definitely. you can untick the direct to SAGE option
I am only suggesting the new browser + wallet combination,using the same seed phrase so the cache is clear
noice! now you can transfer them, 6 max at a time
i had a filter 🙂
well kinda wired that you can use mud crew in a oni faction tbh. that it say they are idle atm
what is the point for faction then ?
just not yet implemented in this version of SAGE
there will definitely be game mechanics on crews on future iterations
well open pack still don't work as soon you hit the box transfer it just refers the page
yeah. opening of crews is still bugged at the moment
if you want, you can check tensor.trade and search for STAR ATLAS CREW if you want to choose opened crews
especially if you are into rarity, you can filter those in Tensor as well
that is the secondary market for crews
i know but i like the surprice element of open things 😄
ah that too ...
and for support the game
I got an Epic once opening a silver pack hahaha
love it! and if you are participating in ZINK, you get good zXP if you buy directly from the Star Atlas listings
think im rank 400 some on zink
noice!
so what if i open the pack with out transfer do that work `?
hhmm, sometimes it does, sometimes it doesn't
you can try one silver pack
if it takes too much time, just refresh it
can i still choose faction
that don't work
that refres the page
now I want to try it hahaha
so the pack opening is still having issues .. again it's just the UI
the packs get opened just the experience of opening it is a bit buggy. sorry about that
i open a voice chat. and share then you can see if it is
thanks for sharing that. I'll mention it to the team and see if that is being worked on but I will also try it myself
np
and thx for the help and understanding 🙂
no problem fam. anytime
The adres is the same. UE5, you mean the desktop game Star Atlas? in the menu of Star atlas i see my adress and can unlock it with my password. it then prompts that transactions need to be signed by my ledger flex. fine. when i play a racing game, it says i need to connect a wallet, when i just unnlocked the wallet in the menu. any thoughts?
that is correct. that wallet has to get linked with your zink account so you can earn zxp
have you tried unlocking it through your ledger?
when try with ledger. first it asks to connect the ledger. so i unlock my ledger and connect. second step it asks to open the solana app on the ledger. after i do that, nothing happens.. \
hhmm, and when you click play, it says your wallet is disconnected, yeah?
Noob question: I rented out a fleet, now its stranded in space without fuel. How do I get fuel to it so I can fly it back to css?
I think you can try self-destruct
@potent panther So, There is no way to say, take another fleet out to it and transfer fuel?
nope
not yet anyways
eventually refuel will be possible, but not yet
Yes, when i click play wallet is disconnected
So I can rent out my space vehicle to traverse the universe--they dont have to refuel the "car" when the rental is done--( with no penalty to the renter) and my only recourse is "self destruct?"
Dumb question: What if I bring fuel to a nearby (non-css) base, can I refuel at that base?
more likely related to the ledger sign-in. although it should work as expected. I suggest #ticket so the team can further assist. Sorry you are experiencing this my friend.
As the owner, you sort of have to bake-in those risks/costs to your listing price.
@hazy bone hi, wen we able use claim stake in sage/ue5?
What time and day is the star atlas brew?they share weekly updates there?
With C4
not before then for sure
Check the events tab up top left corner of the server
all those events are labeled with your local time
Will we need mining equipment for C4 or just a claim stake?
Claim stake is enough. You'll be able to build buildings on it
and when c4 coming?
We dont know a date yet
What is best if you don't know how to code ? Atom or sly ?
Sly is pretty easy to get going
With out any code knowledge?
Minimal
you dont need any coding knowledge nah, just have to copy and paste a script, thats it
then set up config in the ui
Hello guys, i've a question:
i was an old player from 2021, i had some ships and structures somwhere, and i received an invite to claim something for the 2026 live cycle. The problem is that i have my browser claiming stuff for the last 3 days (over 70k claims) but i don't even know what i'm claiming or where i'm collecting this stuff, just stuck in this screen:
any help would be apreciated 😄
This is not real bro
This is a scam thats been going around, there is no annual access pass
you need to disengage with that and clean your wallets of any connections immediately
ok how do i clean my wallets? and how did they get my email?
Where did you use your email? Clear connected apps. You didnt give your seed phrase or private key i hope?
do you have a screenshot of the email that led you to that page as well?
no i didn't connected anything, just clicked the dashboard link and paste the code
it was a masked email...
yep thats a scam
good brother, disengage and block all of that
done, that wallet was empty anyway 😄
thank you
no problem man. Youll rarely if ever get an email from the team
stay safe brother, always check the domain of the senders
but we are web3, no emails. how do they get users email to begin with?
email still used, even in web 3, no clue where the emails got leaked from, thats being investigated, doesnt look like its on our side tho
double xp weekend ??
Hello!
Can we expect the integration of crew cards on the game somehow this year?Thank you
This year? i doubt that. The team has been working on these overtime, but i would not think they will be done this year no
thank you. one more question on eve eye when i click my portfolio i see usd value of assets. for oni quantum contracts for instance I see usd value all together 50 usd. this price comes from the marketplace?
I have no clue, there is no usd value on quantum contracts, they are worth 2 atlas each
but thats a third party site, youd have to ask the maker what that actualy means
ok thanks
i know for sure they sell for 2 atlas each in game
Can I sell my crew members?
answered you here fam
#👽┃general message
in sage labs, for scanning why the second transcaction can not be approved? everything else on the game works smooth.
not sure what you mean? i scan all the time without issue? Are you waiting for the scan cooldown for your fleet before trying again?
if not, thats probably why
still have issue set up sly it look strait forward but I'm still confused about it 🫣
Join their discord brother
is there any website where we can see the daily active players of sage labs?
Not an official one no, im sure there is something community made
If this has been answered already please direct me lol.
But do we know the minimum PC specs the team is aiming for to run the full game??
you can look at that in the epic games launcher on the store page for Star Atlas
shows required and recommended
For C4 and beyond, are components universal as long as they match the type and size? For example, a Mamba EX has two large fixed hardpoints. Does that mean those slots can support any large fixed hardpoint weapons? Same with ATS Enforcer and it's capital slot.
Does it have to match size and manufacturer?
For example, could a Calico ATS Enforcer mount a fixed hardpoint from a Calico Guardian?
Correct. There won't be any "ship specific parts".
Parts will fit if the size and type match.
Hi! Will I be able to craft ships on C4?
If so, could someone point me to the upcoming ship recipes because I can not find them here?
https://ses.staratlas.com/SAGE Editor Suite/C4 Tools/index.html#recipes
thanks
SAGE C4 Integrated Tools - Claim Stakes, Crafting Hab, and Recipe Tools
Ship crafting hasnt been introduced yet really, we have only ship redemption at this time
We are many years away from ship crafting other than ship redemptions as Jindo mentioned.
hey, im trying to create a character, but it doesnt progress, but also doesnt tell me whats wrong either
youre talking about in holosim?
yeah
try a different browser or hard refresh/clear cache on current browser and try again
thank you
Just saw the crafting teaser on Twitter. For C4, do I need housing to craft? Will the housing tier limit what I can/cannot craft? Are there crafting advantages for larger housing?
will it exist automation for mining, scanning and crafting in C4 like sage labs?
Hopefully we'll see some built in automation, however, im sure SLY and ATOM are working towards being ready for C4
Do we know then chapter 2 starts ?
part 2 of holosim? Not yet
Though it would be this week
they never set a date, just said there would be a downtime, im sure it wont be too much longer tho. Cant confirm any specific day for you atm though
Will combat in C4 have the ability to be automated? Or will it be manual gameplay?
there's currently a defensive patrol mode in Holosim. Maybe we'll have something similar. I doubt its going to be fully automated though
Kinda defeats the whole purpose of its automated entirely lol
no puedo hacer unstaking de mis naves para llevarlas a mi wallet. Me cobra la comisión pero no me las pasa a la wallet alguien puede ayudarme
I can't do unstaking of my ships. They charge me solanas but it is impossible to pass to my wallet. anyone can help me?
you have to repair the ships first with toolkits, that may be why its failing
thank you
no problem, that's the only reason i can think that it would fail
In Holosim we can mine pretty much everything in the safe zone, but a bit slower. Will C4 match that or will the only way to get certain resources be to go in to MRZ/HRZ? E.g. Arco
there is resources only in the MRZ as well. Holosim is a bit different there
Arco is only avail at Pavo Passage in SAGE currently, unlike Holosim
Actually, I think I just answered my own question by rewatching the C4 teasers. 😂 If MUD can mine diamonds in the safe zone, it seems reasonable to expect all crystals will be available in their associated safe zones.
Makes life easier for casual and non-whale players.
thank you @hazy bone !
Anytime brother
Is there any channel for trade enquiries?
Not for OTC, not here no
@hazy bone support ticket channel not working? appears blank to me
Havent heard anyone else report this. I know we changed support systems, Id try refreshing discord. Control, F5 while in disc
if its still having problems after that let me know and ill ask internal, i can see it no problem tho
oo, its different channel . i was looking at #ticket
i dont know why it was hidden
That was probably an old ticket you had. They sent out a msg in those tickets a while back saying the tickets were being closed and moved to the new system. Think you could reply to that msg to reopen it though.
Either way, youre good now?
Are drones capable of doing salvage? Aren't there more options and possibilities for how and with what to do salvage??
That's a FR question for Danny
Will C4 be playable on a Mac?
its a browser basd gamed still, so most likely
I'm grateful to receive any kind of gift.
I really am. Before I ask this, I just want you all to know that isn't lost on me. I'm just curious what the rational was for the airdrop to ranks 101-250. Was it just to give people the sense that they were given something?
I ask because I played Holosim SO MUCH. Multiple times a day. During work. First thing in the morning and I still play it.
So getting sent $6 worth of NFTs is oddly patronizing.
Ive said this in the past, but if youre playing holosim for the rewards, youre in it for the wrong reason
I'm seriously not playing for the rewards. That isn't the point of my question
I spent 15 hours a day playing holosim, earned a tip. The payoff isnt worth the time invested by any means, really at any level of the leaderboard
You'd prefer they take rewards away when under a certain level and only reward the top leaderboard players vs rewarding a large pool small rewards?
I dont hate that by any means
bigger rewards for the super hardcore
i wanted to make some videos using ai of star atlas does anyone know where can i find images of the weapons to use them as reference?
there is a lot of images of the ships but not of the guns
Not sure we really have the guns. You could make some pretty easily though, just load the game up in Epic Games, take some screenshots of each weapons. Can see the skins there as well
oh ok thankyou ill try that
no problem man, GL! Make sure to share your videos when youre done!
will do just going to take some time thanks for the help
There's some in the fr sneak peeks but I don't think they've been released officially
--Fleet Analytics Dashboard v2 broken ?
from ryden's site?
Aephia Industry 
Oh.. probably funcracker knows why
I just checked my desktop after clearing cookies and browsing history, but the page still isn't working.
<@&809877248572260394>
thx
Subject: Inquiry regarding "Star Atlas TV Dao-casters celebration giveaway" Winner Reward
Hello Team / Moderators,
I am writing to report that I am the 1st place winner (Ranjan B) of the recently concluded Star Atlas TV Dao-casters celebration giveaway hosted on Gleam (Campaign: Star Atlas TV Dao-casters celebration giveaway)
The campaign status is marked as Ended, and my name is visible at the top of the winning entries list. However, I haven't received the 200,000 $ATLAS reward yet, nor have I received any confirmation email.
Could you please guide me on how to claim my reward or submit my Solana wallet address? I am attaching the screenshots of the Gleam page and my winning status for your reference.
Thank you for your support
add me
Any update
Hello! Will Star Atlas be delisted from Gate?
yes
Hi, do we have some stats already about the Arma and the Cultivation Facility ? Like cargo, SDU/scan, R4 prod rate ?
Is this for C4?
you can check the C4 Operation's Hub from the announcement:
#☄️┃c4-ptr-chat message
No it's about Arma stats and new cultivation stake R4. I was asking if i can find some spreadsheet or graph about these new assets
production rate on the cultivation supposed to be the same as normal claims i think
no stats on the arma that i know of yet
someone know the spec of the ship?
Oh and while you're at it...
Thanks
Ustur coffin