🤝┃community-support

[austere tulip]

but multiplayer data comes from server or something, right?

[maiden ocean]

no you host other players connect to you atm

[austere tulip]

yep, u right

[maiden ocean]

again i knew we get into a discussion again 🙂

[austere tulip]

Okay thanks vb now I'm going for 15 minutes to check the connection from another device to another router. cu later

[maiden ocean]

thats perfect

like for troubleshooting 🙂

[austere tulip]

jeez, I had to combine wallets, give Seed phrase to have the same fleet and it doesn't make sense anyway, as u can not import Burner wallets. So created new one. 🤔
I only have five ships and one disconnect so far but the game seems more stable on a laptop

too short time to give any data here, but I will watch it and see how it goes

[maiden ocean]

the disconnect is still weird

like i had none for hours

[austere tulip]

it's a pity that I had to make a new wallet because I will need the other one to continue playing Never Alone

[austere tulip]

I am connected with this laptop to a completely different router and to a different wi-fi point

[maiden ocean]

i used a thetered phone connection with 4g and had less disconnects 🙂

well #ticket or something, i dont really know on how to help you there

[austere tulip]

this is actually a very clever idea 🙌

[maiden ocean]

also i just saw there was a disconnect

we should be fine for a few hours now

[austere tulip]

Okay, I give up, I can't handle it anymore, I had several disconnections within a 15 or so minutes

Brave "Log " json file

[maiden ocean]

maybe its brave

we will see

[austere tulip]

Correct me if I'm wrong but I think there was a kind of "ip-proposal/ip-rules" channel here on discord and I can't find it or I'm losing my mind?

[maiden ocean]

i cant remember that, like in 2021 we had something similar but thats long time ago, use the forum for feedback i would say

[austere tulip]

I'm talking about "intellectual property" we wrote there about better quality graphics, logos, etc. Where is it? Links to SA Google Drive

[maiden ocean]

#1100489075972133024

[austere tulip]

yep - that one

I can't see it anymore

I believe that for me, an ordinary user was at the top in the Suggested section

How do I get it back so it stays there permanently?

[maiden ocean]

click the red dot

its a drop down menu

[austere tulip]

this is what a normal user sees

[maiden ocean]

like scroll down on the left?

how did you find community support lol

[austere tulip]

nope, that just go down to Archived - no + like in yours

[maiden ocean]

i dont get it sorry

like what happens if you scroll?

what do you see

[austere tulip]

Nothing there, were it should be 👀 🤔

[maiden ocean]

ok i see

[austere tulip]

all categories fully extend

[maiden ocean]

maybe its a permission thing we have to ask @brazen sluice or @calm root

[austere tulip]

exactly, because I saw it earlier and had a discussion about IP there

[maiden ocean]

thx for the report

[maiden ocean]

hey can you check this

i think you can add the channels you miss

under browse

[austere tulip]

Some was Off, some On

When turning On - those gone from menu list 🤔 so have to turn them Off to see them 🧐

but, ip is back 👍

[maiden ocean]

cool, this was new to me as well 🙂

gn

for the other things we check in the ticket tomorrow

[austere tulip]

np

thanks a lot @maiden ocean

I was most interested in the IP channel today, as I would like to produce a limited version of T-shirts made of high quality HT vinyl of having it a very reflective, glossy with a change of colour at different angles to resemble the highest Photoli technology 👽

I have gathered all the necessary materials and I have many ideas. Now I just need to count everything and see if it will pay off at all and it won't be too expensive for us (users/players).
Of course, I will make a few T-shirts to see if my ideas works and OK 😜

[covert tartan]

Been running into this for the past 30 mins. Anybody else?

[storm ferry]

You already got the role.

[covert tartan]

whaaaaat, I the verification failed every time haha

thanks

[storm ferry]

All good. The team probably assigned it to you manually. Good luck on the quests!

[bright dune]

having problems claiming the first intro mission in NA. any reason why? I enter my wallet address still nothing.
" Condition not met "

[silver fox]

you can refresh Zealy

[bright dune]

you are the best thanks

[clear flame]

anyone else having problems trying to restock faction fleets? for days now i haven't been able to. transaction sim fails and then fleet management window says there was an issue.

[maiden ocean]

like we got outtakes sometimes, due the ev test, but thats like 10-15 mins or so

so for days sounds suspicious

maybe #ticket

usually a hard refresh is enough

make sure you have sol and resources in the wallet

also dont take any direct messages, scammers target people who seek help

[clear flame]

i think i have to. i just cleared everything from my browser and retried. same problem. thanks for your help

[agile copper]

Anyone know why this is happening?

[silver fox]

Can you please #ticket

nvm

[mossy dirge]

A couple of other people are confirming that ships aren't moving. Is there a known issue relating to ships not actually moving but accepting transaction fees? I've seen confirmation messages but no movememnt as well as no movement and no confirmation.

[storm ferry]

Hi Jadjad, one of our mod teammates reported this to the team already.

[sullen sorrel]

hi

[maiden ocean]

welcome, how can we help?

[sullen sorrel]

Hallo, I need help on how to solve the tasks further? I did the first 2 but now with the third one it asks me for something from Discord "Influence and influencers" and when I click there it sends me here to Discord and I don't know what to do? Thank you

[maiden ocean]

#archived-✅│never-alone-role

gets you the role

[amber thorn]

anyone else having problems with SAGE? ATLAS takes away and the ships do not appear

[calm sail]

Hey! Clean cookies and cache and try again

[amber thorn]

Cleared cookies and cache and nothing changed

[calm sail]

Team is checking the situation, you can create a ticket and inform to support about your issue #ticket

[sullen sorrel]

Hello, my 1st batch of claim airdrop has not yet arrived in my wallet. does anyone know why?

Hello, my 1st batch of claim airdrop has not yet arrived in my wallet. does anyone know why?

[wet swan]

I get this error when I tried to get my Memory Glimpse. Can u help
Claim Failed
insert into "claimed_quest" ("community_id", "quest_id", "reward", "status", "submission", "user_id", "xp") values ($1, $2, $3, $4, $5, $6, $7) returning * - invalid input syntax for type integer: "0.1"

[fresh sail]

hey im peter, i do not have:Never Alone ROLE

[silver fox]

Hey @sullen sorrel could you please open a ticket

[silver fox]

Hey @wet swan, yes, don't worry, it seems there is an issue with claiming Memory. The team is looking into it.

[lapis rain]

Godoie#2671 has been warned

Reason: Posted a link

[visual gate]

hi all, it shows that not working anything. I just despawn ships and got back Atlas, but still showing as they still on the map. Can any help me? I have done hard restart, clean cookies but still the problem.

[silver fox]

Hey there is an issue with Escape Velocity team is aware of it and they working to solve it.

[visual gate]

Ok, thx for you answer 🙂 I will wait until it is resolved 🙂

[steady sluice]

Hi Guys! In the "Never Alone" campaign, there is a quest to "warp x times then hit "claim loot"" challenge, which i can not complete because i cant find any button to claim loot, how do i pass that quest then?

[mighty rose]

You need to play Escape Velocity. You need to warp and scan. Loot will be airdropped into your wallet

@steady sluice

Only on Desktop

[steady sluice]

I know that, and I play the minigame a lot, but there is no "Claim Rewards" button

[mighty rose]

Let me check

Is it this one?

[steady sluice]

these

Ohhh i got it

[mighty rose]

You did everything coreect

[steady sluice]

i should claim reward at the quest page, not the game...

okay i was dumb 😄

[mighty rose]

You claimed the rewards and Ou need to wait now

[steady sluice]

yeaa my bad, thank you anyways

[mighty rose]

U r welcome

[terse umbra]

Is anyone else having an issue where there are no buyers or sellers for consumables?

[proven swift]

So I just replaced my desk top CP with a better one to play Star Atlas. All four product codes will not work now for Epic games. What to do now? @silver fox

[thick jackal]

Create a ticket

[proven swift]

Sorry, how? @thick jackal

[thick jackal]

#ticket

[limpid aspen]

Hi,
I had a claim stake tier 1, but i logged into my account today and it isn't there anymore. What happened?

[mighty rose]

Did you stake it?

In Faction Claims?

[limpid aspen]

Yes. I had one and it was staked. Now it disappeared and it's saying i must buy one.

[maiden ocean]

hey several people had the issue, try clear the cache in the browser and do a hard refresh ctrl+f5

its a temporary display error due the escape velocity test

[limpid aspen]

Nice. It worked. It's appearing now.

Thank you!

[maiden ocean]

you welcome, have a nice sunday

[crisp cargo]

Hi guys, how may I get the role to finish the NEVER ALONE quest? thnx

[vapid silo]

you have the role for NA now

[tall garden]

I am trying to complete the quest "Influence and Influencers". I have picked my role and staked my claim but it is not completing the quest. Any suggestions?

[lucid zephyr]

hi to all, ships did not rise, but 2000Atlas is go , how can I fix this ? thanks

[turbid seal]

Hi. I wanted to report that the site "https://staratlas.com/" gives some problems. The only thing you can click on is the box of "never alone" . Everything else on the page gives no signs of life.

[silver fox]

Hey try to clear your cache and cookie you should be able to see it now

[silver fox]

If you still can't see your ships please #ticket

[silver fox]

Everything is working well on my end. Could you clear your cache and cookies and try again?

[inner timber]

Why does it want to create a rent contract when I already have one?

[sullen sorrel]

Hello, my 1st batch of claim airdrop has not yet arrived in my wallet. does anyone know why?

[vapid silo]

It’s from the gumdrop service being used to drop items into the wallet

[vapid silo]

It can take some time for claimed items to show that they are claimed on the website

[turbid seal]

done but nothing has changed, the only thing clickable are cookies and N.A.

[versed lintel]

Having issue in verification to get never alone role

[silver fox]

I gave you the role

[silver fox]

ok thanks for update I have reported the issue

[versed lintel]

Thanks dude 🤜🤛

[unique aspen]

GMAE everybody.

Wondering if the Staked Land Claims could be re-added to the Net Worth on our Profile?

Right now while ships are staked they work on that metric, but staked Land Claim does not.

[maiden ocean]

hi, the leaderboard system is buggy from the beginning, i think it gets a rework with the new account system

the numbers in there are wrong for a long time

[wet swan]

How many days will it take ?

[maiden ocean]

A Visit to the SSRD - Step 2
The Power of Propaganda
A Difficult Choice
The Scriptorium of Lumikir - Step 1
Honest Work
Keeping Up With The Galactic Affairs

We are waiting that NA team fix the script for automatic verification.

so you not alone 🙂

[rotund rock]

Have Discord role to access quest - can anybody explain to me how this works - thank you in advance 👍

[silver fox]

Hey @rotund rock you can obtain the role here: #archived-✅│never-alone-role

if the bot not working please ping me here and I'll give you manually

[rotund rock]

thank you - everything worked fine now 👍

[silver fox]

Perfect thanks for the update

[storm dawn]

I can't withdraw my faction fleet ships. Error: Transaction reverted during simulation

[vapid silo]

Do you have toolkits in your inventory

[amber cedar]

Hello guys how can i open a ticket to report a error for the warp Mission?

[calm sail]

Hey! Here #ticket

[haughty pollen]

like

[calm sail]

like

[lapis hound]

Yes, since a week or more.
It's a VPN problem maybe. I mean SA has changed something and it's not working properly now. Many users same issue.

[fringe heron]

Having issue in verification to get never alone role. Have Discord role to access quest. help pls

[maiden ocean]

i gave you the role manually

refresh zealy

[tribal nymph]

hi all! it's my second time in the showroom and I have yet forgot the password to unlock the wallet on my account at the lauch of the showroom. how to recover it, please?

[stiff reef]

Hello mate

[storm ferry]

hi @tribal nymph , can you create a ticket for this so the team can further check. #ticket

[plucky sleet]

Hi guys, Where can I find in Windows the Foto gallery folder?

[maiden ocean]

Users/"yournameinpc"\Documents\Star Atlas

[rich spire]

how can i have the "never alone" role??

[maiden ocean]

you got it

[sullen sorrel]

Hello, my 1st batch of claim airdrop has not yet arrived in my wallet. does anyone know why?

[storm ferry]

Hi, I responded to the ticket you raised. Thank you.

[oak hawk]

How do I obtain the "never alone" role?

[maiden ocean]

gave it to you, usually you get it here #archived-✅│never-alone-role

[oak hawk]

ty!

[native quail]

This interaction failed when trying to verify for the NA role

is there another way to get the 'never alone' role?

[vapid silo]

You have it now

[native quail]

tyvm

[hexed wave]

Does anyone know how to clear pending app interactions in Phantom wallet? My wallet stopped working, due to this I think. I recovered using the seed phrase, and it worked fine initially, but now it is starting to take a long time to display the login box again. These transactions have been pending for weeks. I thought they would eventually clear, but apparently not.

[storm ferry]

Can you raise a ticket for this one so the team can check? #ticket

[hexed wave]

Sure. Do you know when the airdrops from Escape Velocity will be sent to my wallet? They are starting to stack up in my inventory, and I would like to be able to claim them. I think trying to claim them weeks ago is what broke my wallet.

[storm ferry]

Did it started to fail while claiming?

[hexed wave]

No, it seemed fine at the time. When I started having problems, I noticed that there were still a bunch of pending transactions apparently from the attempt to claim. I'm hoping SA will drop the items into my wallet like they did a few weeks ago.

[storm ferry]

Make sure you have enough sol to claim. You can create a ticket as well for this so we can further check

[flat ginkgo]

Hello

[hexed wave]

I have plenty of SOL. I will create a ticket. Thanks for helping me.

[storm ferry]

Hi, how can we help?

[sullen sorrel]

hi Hello, my 1st batch of claim airdrop has not yet arrived in my wallet. does anyone know why?

[storm ferry]

I replied to your ticket.

[real dune]

Having issue in verification to get never alone role =/

[flat ginkgo]

Helo

[vapid silo]

Hello

[storm ferry]

You already have it

[quiet jolt]

hello i am having trouble choosing country and connecting phantom wallet

[thick jackal]

It should have worked now, try it again

[stray oracle]

Heloo

How to unlock task Never alone

?

[thick jackal]

Unlocked?

[umbral mica]

I am having the same exact issue. The wallet loging takes forever to come up and 100 of pending app interaction messages. I did the same reinstalled, it worked fine for few days then the issue started again.
Did you find a solution? If you did please tag me. I'll enter a ticket too.

[maiden ocean]

gave you the role

[maiden ocean]

might be best to ask the phantom support?

[granite moon]

They are currently making quite a few updates, Phantom is slow at the moment.

[umbral mica]

I have a ticket with phantom and waiting for a response. However, the suspicion is that EV is leaving some interactions as pending and when built up it hangs phantom. That part our is what our team should look at

[maiden ocean]

i think they in contact with phantom.

[gloomy hedge]

I can't buy resources, this is what shows in my screen whenever I try. Anyone else having this problem?

[silver fox]

Hey @gloomy hedge could you #ticket

[quiet jolt]

I've seen some bad statements about the phantom wallet.

[sullen sorrel]

my rewards in my phantom wallet disappeared.
The reason for the wallet change is that there were a lot of clicks with phantom, with solfare there are fewer.
so my phantom rewards were lost for switching to solfare?

Hi, thanks for responding... ok, I connect my phantom wallet in SA and EV and nothing appears in the inventory... however, I connect solfare to SA and EV and it does show me the rewards... but not the grand total, yes not a portion.

phantom HkmpNnhatYpfBoCiqC6PaH97EpL8aKWJi6Cq21mA9MSx

solfare 2gc4s6vtm4LApdFzkEuKwR61LQbSH64xLPziywdECQS9

I explain my first round of the game, I did it with phantom, I earned rewards and I saw them in my SA inventory... but due to the constant clicking, I changed to solfare.

[storm ferry]

Please be careful interacting with people giving you suspicious links. Don't click on anything you don't trust and don't provide your seed phrases.

[rough token]

hello everyone) today there were problems with the game 2 times (once it crashed, and once again the game "hung"! I inform you for corrections)

and legs stick out from the Opal jet))

[storm ferry]

Thanks for raising this. We highly encourage everyone to look into this and report bugs as the community seea them so the dev team will be informed.
#📢┃minor-announcements message

[fossil drum]

LOL

https://tenor.com/toIF.gif

[echo carbon]

Every time I try to load into the solo game it takes me to the showroom and freezes immediately. I've shut it down via task manager and restarted my computer several times already but it doesn't help.

I have also uninstalled Star Atlas and reinstalled it. Same thing is happening.

After I press play it takes me to this screen and wont allow me to do anything further:

[wise plover]

same problem here

[lavish aspen]

I have the same problem. ledger wallet?

[echo carbon]

No, the Phantom wallet online

using the keys

[lavish aspen]

I am trying this:

[echo carbon]

ok... I'll try as well

[lavish aspen]

solved!

[echo carbon]

Worked for me asd well! Thank you!

[patent merlin]

My character is constantly walking in a clockwise circle...

I already disconnected all devices. Didn't help.

[little berry]

How can I use the mouse cursor? I can't see the mouse cursor.

[silver fox]

Hey Conparator did you try to reinstall the Showroom?

[silver fox]

did you try to restart the Showroom?

[patent merlin]

Yes, I fixed it by unplugging all devices before launching the room

[silver fox]

nice thanks for the quick fix

[little berry]

THX. I have unplugged my X52, and now I have the mouse cursor 🙂

[patent merlin]

@silver fox from a quick behavior-observation, I think that the Showroom keeps the "state" of any controller/device since the showroom is launched and even after a device is disconnected. If you disconnect any (unnecessary) devices BEFORE launching the Showroom, there of course isn't anything the showroom could "cache" as input-state.

[hasty finch]

Hi all, when installing the game via epic store. I got stuck with this error after 80% installation. Who know whats going on? Thanks

[silver fox]

can you delete it and try again?

[hasty finch]

Can try.. yes.

[hasty finch]

Also got the report damaged file ( via virusdetection)

[silver fox]

ok can you please report your issue using this form:
https://forms.clickup.com/8474754/f/82m42-37980/6X5OUPYBMKT9G4M62R

[sullen sorrel]

ok okay... I noticed

[hasty finch]

Done.

[silver fox]

Thank you, Miky. If the problem persists, please create a ticket using the #ticket channel

[hasty finch]

I will, gonna try again later this week. Have a good weekend. And thanks for the support.

[sturdy scaffold]

after the new patch i cant see the mouse in main menu of the game

[umbral mica]

When I use my ledger the check box next to the address which has my ships won't clicl/check off. Any advice?

[woven mason]

hi can someone tell me if i need you have unreal engine 5 the get the showroom to load up coz all im geting is a black sceen and back to the epic store plz help

[umbral mica]

You also need to claim a key to get access and download the game. Have you done that?

[woven mason]

yes i got 4 keys

[umbral mica]

And you see star atlas in your epic game library ?

[woven mason]

yes

[umbral mica]

Ok, then someone from the team can answer. Sounds like something else then. Maybe enter a ticket too.

[woven mason]

ok thank you

[plucky sleet]

Hi, i´m just trying to take a picture in SR 2.1. When i click on link mouse button it says SAVED, but when i check my photogallery the pic is not there (tryes with SR interface and direct on folder on my PC)

[storm ferry]

Hi, photo mode is currently a work in progress. we'll know more once it's ready. thanks

[plucky sleet]

My question was related to the NA quest too.... Only a screenshot?

[storm ferry]

oh. thanks for the clarification. if you can create a ticket #ticket so we can have it checked by the team

[rugged sparrow]

how do i use my jet boot?

[lament hull]

Can anyone tell me ,where the taken pictures are saved in show room

[wise plover]

double jump

[maiden ocean]

i think its not working atm

[frosty flicker]

I can’t access showroom

[maiden ocean]

what is the issue?

like where you stuck?

[frosty flicker]

I let him play alone and he remains standing on a screen that shows a general view of the showroom

But in the previous version of the showroom i could play well

[maiden ocean]

so you stuck?

try change the character skin

that helped some people

also try with a lower resolution

[frosty flicker]

I try lowest resolution

But nothing

Now thank you

[maiden ocean]

try the trick us the comander skin for example

[frosty flicker]

I changed skin

[maiden ocean]

nice

[frosty flicker]

And great

[maiden ocean]

cool, its some glitch team is working on it

[frosty flicker]

👍👍👍👍💪

[plucky sleet]

Doesn't work atm.. Just opened a ticket.. Had the Sane problem.. U have to take a screenshot I suppose

[keen birch]

Gm frens, i'm having trouble with the marketplace. Clearing cache resolved this before, but now it doesn't work. I'm all out of toolkit and cant resupply my ships

What could be the issue?

The page just doesn't load

[sullen sorrel]

hello

i got a problem with Discord role for Zealy, what can i do ?

[maiden ocean]

i saw you found it

[maiden ocean]

you still have the issue?

[keen birch]

Yeah mate, since yesterday

I tried again now, the main page loads but nothing happens when i try to go to the resources page, or when o click on toolkit

[maiden ocean]

where is your location?

also can you try on a phone or different browser or device?

[keen birch]

I'm in Turkey.

[maiden ocean]

it should work then

[keen birch]

I'm on android with phantom

[keen birch]

Yeah dont know what the problem is, i've been having very few problems for the last 1,5 years.

[maiden ocean]

can you try somewhere else?

[keen birch]

Usually when this happened, clearing cache was enough to resolve it. But now that doesn't dk anything

[keen birch]

Not right now

Unfortunately

[maiden ocean]

i fyou can try , also maybe #ticket

[keen birch]

I'll open a ticket, thanks mate

[prisma roost]

hello i cant lock my polis at polis locker, connected my ledger to phantom then phantom to DAO

[maiden ocean]

probably best to #ticket

[spare relic]

Hi all I have done the update to the latest Showroom R2.1 but when I try to start it after loading it remains like this:

Is there anyone who can help you understand?

[maiden ocean]

change the character skin

that should fix it

its a weird glitch

[spare relic]

Thanks, you were right.

[tender dock]

Gave up trying to execute custom command #1 after 1 minute because there is already one or more instances of it being executed.

[tender dock]

Gave up trying to execute custom command #7 after 1 minute because there is already one or more instances of it being executed.

[gaunt quartz]

I noticed that the Keybinds were missing for Left and down. COULD this be why I get the "Look up and Right Glitch sometimes?

I updated my Mouse Firmware, Removed my extra Controllers, Checked nothing was pressing on Keyboard. I would say that 1/5 Times attempting to load into Solo or Multiplayer - I have to restart as I cannot drive well with Up and Right "Drifting"

Hope it helps

[maiden ocean]

could be connected yes

look up and right glitch should go away if you disconnect the gamepad before starting the showroom

[gaunt quartz]

I have tried some combination of this. It's weird and inconsistant.

It DID get me to clean the sensor on my mouse!!!

[opaque bison]

Hi, how to I play the game or get access to the early access showrrom play?

[vapid silo]

!showroom

[lapis rain]

So you want to know more about the Showroom? Allow me to help!

The Showroom is the first building block of the Star Atlas metaverse where you can view your ships, fly select ships, race in timed courses, and more!

How do you play? Good question! The Showroom is currently private access, meaning you'll need a game key to play. To get a key, you'll need to stake ANY ship in Faction Fleet for 7 days. Once the 7 days are up, you'll see your game code in your play.staratlas.com profile! Redeem it on the Epic Games Store and you're ready to start flying!

To stay updated, wishlist us on the Epic Games Store now: https://store.epicgames.com/en-US/p/star-atlas-bead34

[vapid silo]

If you spawn a ship in escape velocity you can get a code as well

[lofty agate]

Bro I had the same exact problem as in the picture n.1, but it crashes all the times, you got any idea how to fix?

[lofty agate]

the game worked just fine before update, cant even get into the game now and I have already tried to reinstall

[storm ferry]

have you tried reinstalling both Epic Launcher and Star Atlas?

[keen birch]

Hey mate, my ticket hasn't been responded to yet. Could you please help? I've lost 3 days of atlas yields already

[maiden ocean]

i check 1 sec

[sullen sorrel]

Hi, I have a pb taking photo in the showroom, when I took it I received the message "saved photo" but no photos in the gallery 😟

[maiden seal]

I have the same report code, reinstalled evertthing possible, and updated drivers, I have not been able to take a single step in the showroom without the ue5 crashing, everything loads fine. Looks amazing then one or two steps.....crashes. I have put in a ticket on friday and filled out another form with info on the crash. As a content creator for SA who can't get in the showroom with an AMD 9, and XFX Speedster MERC310 AMD Radeon RX 7900XTX 24GB GDDR6, AMD RDNA 3 RX-79XMERCB9. Pretty real sure it's not my computer........ To say it is disheartning is an understatement

[maiden seal]

https://tenor.com/view/gameboyluke-please-help-me-reaching-out-gif-23555158

https://tenor.com/view/missinout-missing-out-missingout-leftout-gif-14214999

https://tenor.com/view/stickinaround-sick-death-dying-gif-13258658

[storm ferry]

Hi @sullen sorrel , photo mode is still a work in progress for showroom 2.1. we'll have to wait for an update on this. Thank you.

[storm ferry]

hi Orion. Can you provide the ticket number you raised for this? Thank you

[lofty agate]

yep both

[storm ferry]

Kindly create a ticket #ticket so we can further check. Thank you

[lofty agate]

yeah already in the proccess, wanted to ask community tho if they have seen/solved it

[brazen sluice]

Hey. What is the article about? What information would be needed?

A lot can be found on our pages but happy to provide more context if needed

I accepted

[simple nebula]

First Quest bud, second send Is ok (scriptorium), but in review from manu many days

[hasty minnow]

I tried logging in after update and was given a million choices of wallets to import data from. How am i supposed to find mine?

[tender dock]

🔨 Banned amin_shojaeeee#8161 indefinitely

[upbeat dawn]

I can't see Never Alone on Star Atlas Discord. I need to do anything to this one appear.

[storm ferry]

kindly verify here: #archived-✅│never-alone-role

[upbeat dawn]

Thanks

[high imp]

Hello mate, have you found a fix for this? I have the same problem

[storm ferry]

responded to your ticket regarding this. thank you.

[high imp]

switched my internet and it worked. Thank you

[formal berry]

hi, i'm using opera gx and used to be able to use phantom wallet seamlessly, but when i tried to use it, the popup directs me to the phantom site.

[maiden ocean]

restart the browser

[formal berry]

did that, no change. refreshed pages, same thing...

[maiden ocean]

try this, right click on the phantom symbol in the browser, this can read and change site data allow on https://play.staratlas.com/

[turbid seal]

Hi! Were the airdrops of the CSS all distributed?

[vapid silo]

Yes

[storm ferry]

you are most welcome. glad to hear it worked out.

[keen birch]

I've just seen your message mate, glad to hear it worked out 👍

[formal berry]

tried this after reboot of system too, still no dice. seems funny after a long update...

[maiden ocean]

so you cant use phantom on opera do i unstand that correctly?

and #🤝┃community-support message did not work?

can you try another browser

so we know its just an opera setting?

[silver fox]

@pliant flicker

lol

@charred belfry

@echo comet

@sullen sorrel

@thorn bone

[warm bronze]

Hi guys did we get an answer to this - #1100553909698838529 message - I have 30 air drops all saying this, and I am a bit hesitant to claim.

[silver fox]

@pseudo elm

[silver fox]

Hey Dodger, this seems to be an issue with the Solflare BURNER wallet, but don't worry. Star Atlas can't sign transactions for you or take your funds later. If you sign the same transaction with Phantom, you won't see this message

@heady knoll

[warm bronze]

Ok good stuff, I shall get claiming 🙂

[silver fox]

@hushed sorrel

@sturdy escarp

@wispy iron

@abstract token

[formal berry]

it was working fine on a previous update... might be a new feature upon update.... argh.

[maiden ocean]

not sure, just try chrome, so we know?

or firefox

[fossil drum]

ayo did i get perks?

[maiden ocean]

did you click i want to test?

wasnt sure

[fossil drum]

clicked

[maiden ocean]

anything happened?

[fossil drum]

not that i know

[maiden ocean]

mmh not sure what that was @silver fox

[fossil drum]

best just to give Hmmbeg role actual scam/spam banning ability to be sure

[maiden ocean]

i should clean up tho, i deleted like 300 tigu messages today

[silver fox]

¯_(ツ)_/¯

[ember sigil]

Hello :). How do I open a ticket? - for the marketplace.

I have just created two orders on the marketplace, and while my wallet shows the toolkits were sent to the marketplace for each transaction, and the orders never appeared on the marketplace. One order was to sell 20 million and the other order to sell 21 million. right around 8:30 PM Eastern time. I can provide the exact time from the transaction, if needed. The 41,000,000 Toolkits in total are no longer in my SA inventory, and the orders never appeared on the market. Please help :). thank you.

[stoic forge]

Hi,

How do i fix this?

can confirm ^ my phantom wallet is logged in

[high imp]

Switching my internet worked. Try clearing your cache and restarting your internet connection.

[stoic forge]

I completely cleared everything, changed browsers even. Still wont work.

[storm ferry]

Can you try going to other section of the marketplace and see if those are displaying just fine?

[stoic forge]

everything is the same

[storm ferry]

May I ask if you can try using a different ISP?

[sullen topaz]

hi team is there a guide on how to login to the showroom ? I use my Star atlas menmonic phrase but then it pops up with a bunch of wallets to import ...none of the wallets that i can recognise. Im sure im doing something wrong ?

[storm ferry]

hi there see if this will be of help #archived-showroom-help and #archived-showroom-r2-forum-guideline let me know if you still need help or you can raise this via #ticket

[dry slate]

Any advice on how to use a joystick or joypad with showroom? My joypad worked on showroom version 1, but doesnt work in 2.1. Anyone else have this issue?

[maiden ocean]

puh very difficult atm, there is lot of bugs with any gamepad/hotas/joystick devices, we need to wait for a fix

[dry slate]

OK thanks

[maiden ocean]

thx for the patience.

[mossy yarrow]

I moved some usdc to my phantom wallet yesterday. they show in my wallet but according to the market place I have none. any ideas? TIA

[vapid silo]

Where did you move it from

[mossy yarrow]

Kucoin

[vapid silo]

Can you #ticket

[stuck roost]

Hi everyone, I connected my phantom wallet to a brc-20 giveaway scam site yesterday and got drainer, I revoke the permits but still got drained today idk why…well the point is that I want to unstake my ships to move them to an other wallet or connect a new wallet to them but idk how to do that, does any one knows How can I do it ?
Thanks

[mighty rose]

You should #ticket

[steep gate]

why does this happen?
can someone help me?

[lapis rain]

Hirohito#2016 has been warned

Reason: Posted a link

[storm ferry]

Kindly try to disconnect, clear cache then restart your browser.

[zealous adder]

hello, my introduction mission appears with a padlock even though I have completed the previous missions and when I click on the mission it does not show the details.

[maiden ocean]

no sure what you mean, in zealy?

which mission?

[zealous adder]

yes

it says i need a discord role but it doesn't have the details

this is my next mission

[maiden ocean]

you sure you connected the right discord in zealy

most people with that prob have another account connected

[zealous adder]

yes it is the same account

[maiden ocean]

raigremon#7367

can you click on the profile in zealy and make a screenshot?

also clear cache in the browser and make a hard refresh ctrl+f5

[zealous adder]

I logged out of discord and unlinked discord from zealy and entered the same email and password in both, but the names do not match

[maiden ocean]

thats what i meant

[zealous adder]

I think that's the problem

[maiden ocean]

you have another discord account in your browser

[zealous adder]

no

its tha same

my name to add on discord is different

[maiden ocean]

can you open discord in the browser to see if its the same account?

[zealous adder]

operagx browser

[maiden ocean]

yeah im not sure anymore whats the issue

also the raigremon#0 is weird

[zealous adder]

The quest is about me getting a "never alone" role, but I already have

[maiden ocean]

maybe it has to do with the new discord usernames but it should still show raigremon#7367

[zealous adder]

[maiden ocean]

hang in there, someone else is reporting a similar issue, maybe its bugged atm

[zealous adder]

[maiden ocean]

i informed the team, thx for the patience might be slow since its sunday

[zealous adder]

ok

[high ore]

hi, i have sub to star atlas news, i don't have yet the quest validation on zealy.

[maiden ocean]

#ticket

[lament gulch]

anybody have a problem with coinbase wallet not connecting

[maiden ocean]

connecting should work

[maiden ocean]

feel free #ticket

do not take direct messages, scammers watching

probably try to send you a dm right now

[lament gulch]

ok NP

I will not answer Dm

[formal berry]

Update: Opera GX not working, Firefox 114.0.1 working fine.
Conclusion: Its a 'feature' on GX's new update, not allowing you to use phantom wallet with SA.

[maiden ocean]

interesting

[maiden ocean]

thx for the report

[clear rivet]

Got this bug after using teleport

[maiden ocean]

f1 should reset it

[rotund rock]

Hi there, anybody else have the problem with a self moving mouse in showroom 2.1? any advice?

[maiden ocean]

yes unplug all gamepads and such before starting the showroom

i had one report a mechanical keyboard causing this as well

[rotund rock]

thx so far - I will have a try

[rotund rock]

yes I have one - I will try also

[maiden ocean]

yeah something is bugged, hope we get a patch soon

[rotund rock]

yes, hope so also - would be nice, at least I can't play

[maiden ocean]

did not work?

dam sorry

[stiff pelican]

Anyone else having issues getting into the game (Solo)? I turned all the graphic settings to low but it keeps crashing and giving me an error saying it ran out of memory. But I have a brand new Acer Nitro 5 gaming laptop. 😖

[maiden ocean]

hi, what gpu is running in that laptop and how much memory does it have?

[stiff pelican]

i7

[maiden ocean]

thats the cpu

i need details on the graphics card

[stiff pelican]

GeForce RTX

[maiden ocean]

more details by any chance

[stiff pelican]

can you tell me where to find it?

[stiff pelican]

11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz

8.00 GB (7.77 GB usable)

[maiden ocean]

ok in windows press start, then type in dxdiag press enter it opens something like this , the press next page

that should show what gpu is iin there

[maiden ocean]

never take any direct messages

scammers watching and target people who seek help

open #ticket

[wet spoke]

Hi! Are there known issues with showroom? When I enter it freezes immediatly

[maiden ocean]

yes its a glitch, change the character skin before entering, that fixes it

[wet spoke]

Ok let me try it, thanks

[icy summit]

When I play, I have this input issue where my mouse isn't working and when I do manage to get into settings, it seems to only recognize gamepad controls

Is there a way to adjust input settings?

[storm ferry]

I assume this is for the Showroom? If yes, you can adjust the controllers in the menu options, settings.

[quaint ledge]

@rich spoke should i recreate my ticket?

[rich spoke]

Yes

[alpine edge]

Hi, how can I create a ticket concerning the zealy quest?

[maiden ocean]

which one is it?

[alpine edge]

It's been in this states for 10+ days, while i do meet the reqs.

[maiden ocean]

i think we get these when the mission 1 ends

so its fine

[alpine edge]

Hmm, are you sure? I remember seeing a youtube video of someone having the same issue.. he did get the second but the first kept in review state. I don't think it's supposed to keep in the "review" state.

[maiden ocean]

ok #ticket i tag darwiin in there

[tender niche]

When I make photos in game, they are not stored. They neither show in the gallery nor anywhere else. Is it known how to fix this?

[maiden ocean]

no real fix at the moment, if you want to do screenshots you have to use windows.

[tender niche]

Oh, how do I make that with windows?

[maiden ocean]

several ways win+shift+s or just the print button for example and then open paint and press ctrl +v , there is recording software like GeForce experience, obs and so on

maybe ask in #1017105221618520184 how people do it

[polar bane]

Hi, can someone please tell me how many Claim Staik can be installed later in the game? I mean when the game itself(SAGE) starts.

Is there a limit on how many you will be able to install? Or will you have to fill out pieces of land in order to install them?

[maiden ocean]

did you read the sage manual yet?

there is most of the stuff we know yet

https://staratlas.com/newsroom/game-manuals

in the pdf just search for claim

[polar bane]

I had read but maybe I didn't understand it or maybe I mistranslated from English😅

[polar bane]

Ok thank you for help ❤️

[icy summit]

Yep, I tried that and literally disconnected any additional inputs I have. Nothing is helping. My character keeps walking without my input, up and to the right

[maiden ocean]

in one case a mechanical keyboard caused it. but not sure if that would work for you sorry

[storm ferry]

also, try removing all plugged devices on your machine and restart it. then plug them back in and launch the game.

[icy summit]

That worked, thanks!

[storm ferry]

that is great to hear 🙂

[coarse turret]

Why can’t I stake my claim stake? I have no open orders with this claim stake or something else

[maiden ocean]

check the second tab

[lapis rain]

FrANK755#8299 has been warned

Reason: Posted a link

FrANK755#8299 has been banned

Reason: Too many infractions

[misty slate]

Hey there, rookie issue, but ledger is not showing the transaction approval. I am sure blind signing is enabled. Anyone here can give me a tip to make it work?

[storm ferry]

See if this will help.

#👽┃general message

[heavy saddle]

Hi, transferred my StarAtlas NFT to my SafePal wallet. It happened that the SafePal doesn't show my NFT. Support told it is because SA didn't register the NFTs on NFTscan. Does someone know if SA has plans to list the NFTs there?

[maiden ocean]

Star Atlas currently does not support safepal. Need to ask the team if that's planned. All Solana wallets are interchangeable, so you could always switch to a supported wallet.

[heavy saddle]

ok, thanks. Would be great to know if the support is planned or not. Also quite popular wallet.

[spark plover]

any1 plays EV on a laptop with an external monitor attached? When I unplug the external monitor EV plays fine on the monitor laptop with dGPU. But when I plug the monitor, performance drops on both monitors, it starts to stuttering. With external monitor, laptop screen uses iGPU and external monitor uses dGPU. I could not find a way to switch to dGPU on laptop monitor when external monitor is plugged.

nvm I figured it out 😄 I forced chrome to use dGPU

[wide scroll]

Hey guys I am experiencing a big issue with xbox controller. I even tried 3 different controllers and always have this issue. When I start the game my character is just running in cycle - nothing helps. I already reinstalled everything and updated all drivers... I tried to remap the controller with reWASD. It helped ... but on some points in the game (for example if I hit the wall during the race or press some buttons at the same time, or just after 2 min of the race) the cycling starts again... thats so frustrating! I just cant play racing with the mouse an keyboard 😦

please help

I am on win 11

[wide scroll]

by the way - thats definitely something only on SA.. all other games are running without issues

[maiden ocean]

yes known bug, i have it to, no controller support atm, you need to unplug or deactivate

[wide scroll]

Oh, thx! At least I know I can’t fix it lol … spent half a day trying

[maiden ocean]

yeah sorry i feel asleep early last night ...

hope that fixes it for you, we had one case where a mechanical keyboard did cause an error as well

[wide scroll]

Hm interesting

[maiden ocean]

if you have lots of usb stuff there is a tool called hidhide, so you dont need to unplug, maybe deactivating in the device manager also works

[wide scroll]

I had few clean runs without issues… must figure out what exactly triggers the problem. Playing on laptop. So can’t unplug keyboard

But now I have an idea what I can try

I used few times external keyboard… maybe i should remove it from devices

[maiden ocean]

interesting keep us updated, every info helps

[wide scroll]

Sure!

[shadow hornet]

How is it going Atlasians? question has anybody ever come across this error after downloading SA app from epic games. I downloaded AMD update but seems to say the 22.6 i have should be changed to 22.2.1 but not able to find those files to see if down grading works

[maiden ocean]

i saw a few cases, it usually was a firewall or antivirus blocking the access to the authentification

[shadow hornet]

ok so im trying the software installer again ... then i will try to give SA exceptions in my anti virus .. same happened for another game Blankos but the AMD error was new for me

[maiden ocean]

yeah keep us updated, maybe #ticket

[shadow hornet]

do you know what they had to bypass in the blocker ... so far i put SA in exceptions still got this.. any other files i can maybe try to let by?

[maiden ocean]

well i get this with old drivers but i just ignore

maybe darwiin knows more on how to get passed the auth

if it persists do the ticket

[shadow hornet]

ok cool all good now im in... just super mega slow lol low end laptop atm still upgrading later this year but wanted to see if it plays on here.. ima see if settling lowered help

[maiden ocean]

im low end on my cpu to, running in 720p

i think it improved

[hollow basin]

Hi, When visiting the showroom the avatar is allways moving, ie, I´m not able to just stand still. Also, by default, ie, if not permanently corrected the avatar will lower the line of sight and look down. To finish I'm not able using the UP/DOWN keys to change between first and third person. I would apreciate sugestions on how to try to solve this. Thank you.

thanks@user.

[shadow hornet]

yah i got everything on low settings still bit laggy but could walk and fly a bit thanks

[maiden ocean]

i also tried shadow.tech, it aint to bad, but its a bit expensive like 29$ a month

[shadow hornet]

Shadow?? is that another cloud gaming server thing?

[maiden ocean]

Yes

[lament hull]

why i can't send crypto from phantom to other accounts

[mighty rose]

You need at least 0.15 Sol in your wallet

[molten plover]

hello everyone) 22 days does not count the quest!! It's just an email address! I was in 48th place, and already in 64th! can you help me, count the quests please

[thorny matrix]

What would my initial outlay cost me in $ to get in the game

[maiden ocean]

#1100553623563407500 1000 atlas gets you a ship spawned.

or #archived-❓│never-alone-faq

https://play.staratlas.com/market/?category=ship&itemClass=xx-small ships also not to expensive

[wide scroll]

damn.. tried really everything, removed all devices.. nothing helps... this bug is killing me bro, I just cant play racing on keyboard.. tried 1 hr and it doesnt work

[somber marlin]

Anybody else having the problem of not being able to buy resources in the Marketplace?
I've been trying to refill on toolkits so I can maintain my faction fleet ships.

When I go to the marketplace, the Star Atlas as a seller option is no longer there, and when I try to buy one of the more expensive options, it doesn't work on both ATLAS or USDC options. I've been able to do this process just fine since they made this available until about a week or so ago...

I want to keep my faction fleet continuing earning ATLAS coins... Please Help!

[vapid silo]

Does the transaction not propagate in your wallet

[tropic swift]

Hola me gustaría entrar al chat en español

[vapid silo]

#🌎┃languages

[slim sinew]

I'm having the same issue. It is specifically only when attempting to buy resources. I don't get Phantom transaction authorization window. It comes up for everything else just fine.

[storm ferry]

Try disconnecting, restarting your browser and try again. Sometimes it takes time.

[slim sinew]

Already tried all that. I also created orders for each resource. I approved the transactions and they never appeared. It's been at least 30 minutes since I tried.

The Atlas was taken from my wallet for the buy orders, but they are not showing up in the list

[storm ferry]

What's your wallet address?

[slim sinew]

I just tried another browser. Reset all browser settings, etc. Still unable to buy anything on the marketplace. And the "buy orders" I was able to create have not shown up.

[storm ferry]

Create a ticket so we can further check #ticket

[rose prairie]

I have the same issue, I can’t buy resources, the authorization window of Phantom doesn’t show up. Everything else on the Marketplace works just fine. Interestingly: I have the same issue with the browser wallet on my Mac and on the phantom mobile wallet on my iPhone. So I guess it’s probably not a problem on my end.

[torpid robin]

My claim stake tier is gone. What's going on?
I've refreshed and cleared cookies and reconnected wallet. Doesn't help.

[vapid silo]

Was it staked

[torpid robin]

Yes

[vapid silo]

Does it show that it is also empty in the faction claims tab

[torpid robin]

Yes

VPN didn't help either

After the hundredth attempt to reconnect)

[noble junco]

Would it be appropriate to connect with the recruiters on the team to talk about my experience so they can keep me in mind for openings?

[maiden ocean]

i would use mail for this

[rough wolf]

my faction claim is gone as well, its staked.

and now it came back after 5 refreshes

[storm ferry]

Sometimes it had that behavior but if they are staked, it shouldn't be a problem

[blissful rock]

trying to stake a sclaim stake its says an account with thi saddress already exists i have 4 already staked

[maiden ocean]

not sure what that means but #ticket we figure it out

do not take any direct messages

[blissful rock]

never mind i was going through the steps so i could report it and it worked. i did have to buy a different claim stake as the one i tried to buy originally just did nothing i would click on buy and the button would change colour but nothing would happen.
any way its working now as it shows i have 4 staked claims.

[maiden ocean]

thanks for the report

[blissful rock]

while i am here i have clicked on my NFT in phamtom wallet and i see a lot of stuff i wasnt expecting 1 is an ATLAS Airdrop, others look like junk what am i supposed to do with these are any real ?

[maiden ocean]

burn it

everything with a link in it is def a scam

also you will find star atlas nft in your inventory to doublecheck if its legit

[blissful rock]

says star atlas is dropping 100k atlas to active solana community atlas.alphadex.site looks scammy to me

the all just have a send button

[maiden ocean]

just burn it 🙂

some free sol

[blissful rock]

no worries thank you

[wet sphinx]

Hi, I have a question about the game Escape Velocity, how long after the rewards obtained ( loot ) are sent to the wallet?

[maiden ocean]

happens once or twice a week looks like this

a team member has to press a button

[dense scaffold]

porque no puedo escribir en el chat de comunidad habla española?

[somber marlin]

No

[maiden ocean]

just a reminder never take any direct messages, safest way to get help is to #ticket

[past trellis]

hi everyone! Quick question: I just connected my phantom to inventory for the first time in months... and I cannot see my ships!

can someone point me in the right direction to recuperate them? I had 1 Tufa, 1 VZUS ambwe and about 10 smaller (opal jet) etc...

I can't imagine they are lost.. 😥

please help, thanks!

of course do let me know if there is anohter channel for this or where I can read about it thanks

Oooooops - just saw them in faction fleet, thanks 🫡

[oak hill]

So you don't get to carryover XP on NA?

[violet mica]

@storm ferry Found a typo duplicate on the new lore page

[storm ferry]

oh cool. thank you for raising this. much appreciated. hey bossman @obtuse stirrup , sorry for the tag but is this something you'd be able to check and verify if need to be corrected? Thank you!

[rough wolf]

it was staked when the problem happened.

[hexed wave]

I'm having trouble sending ammo and fuel from Solflare to Phantom. I'm only able to send one unit at a time. I need to send over 100K, so this won't work for me. For some reason, food and tools are on the main screen with the cryptocurrencies in Solflare, which gives me the option to select quantity when sending. Fuel and ammo are showing up on the second screen as NFT's, and there is no option to select quantity when sending. Any help would be greatly appreciated.

[storm ferry]

try having a different browser profile, install phantom but use the solflare seed phrase in that wallet. that way you can access your solflare account but use the Phantom wallet functionality. let me know if that helps

[hexed wave]

Ok, will try it. Thank you.

[hexed wave]

So, the R4 in question is in a Solflare burner wallet address. Will this import into Phantom along with my main Solflare wallet address?

[vapid silo]

I can advise you on my way of doing it. I’d have my phantom wallet set up an incredible small atlas price for the resources like .000001 for each resource and have my solflare sell into it

Also I believe some people might be using step.finance to send resources but you’d need to find more info from other peeps on that

[storm ferry]

If I am not mistaken, as long as you use the same seed phrase, it should reflect all the active wallets in that account.

[hexed wave]

It was a nice idea, but that did not work. It only imported the main wallet address, not the burner.

[hexed wave]

Step.finance is a no go. Apparently NFT's don't show up there because it is a burner wallet. It only shows what is in the main wallet address. Selling to myself seems to be the way to go. It would be nice if someone developed a fix for this problem. We need to make the process easier if we want to see wide spread adoption. Thank you for your help.

[vapid silo]

Again this is one of those instances where tons will change with next step of sage so might not be worth it to create in the long term of things

[hexed wave]

I'm trying to sell to myself, and the order is not showing up. Any idea why this is happening? When I log in with Phantom, it shows an open order for ammo at .000001. When I log in with Solflare, that order doesn't show up in the order book.

[vapid silo]

Probably a little desync with the Starcomm back end

Should clean up when it gets stable again

[hexed wave]

Ok, I will give it some time. FYI: I just finished a chat with Solflare support. They are aware that there is a bug in the bulk sending feature, and they are working to fix it ASAP. I guess a little patience is in order. I will check in tomorrow to see if it is working, or maybe my order will show up by then.

[vapid silo]

Sounds good

[storm ferry]

Interesting but thank you for sharing. I'm looking at other options like famous fox federation utilities

[obtuse stirrup]

Don’t worry friend! Thanks for reaching out! I asked them to fix this, ty 🙂

[queen token]

i've problem for connect star atlas with phantom for two day

[maiden ocean]

clear the cache of the browser (or try another one) hard refresh ctrl+f5 reconnect the wallet

dont take any direct messages

check your vpn if you have one

[simple nebula]

One month ... Why?

[maiden ocean]

#ticket

darwiin will approve manually

[violet mica]

Just posted r4 to the market and it's not showing up in the order page and it's missing from my inventory

[maiden ocean]

hard refresh usually helps

[olive oak]

???

[vapid silo]

What’s wrong

[viral wren]

Hi @maiden ocean my order desapear...

[maiden ocean]

#ticket

do not take any direct messages

[viral wren]

TKS!!!!

[woven wolf]

anyone knows why the game keep crashes with this error?

I updated all my drivers

nvidia geforce GT 1030

[maiden ocean]

ah sorry that could be it

min spec is 1080 or better

[woven wolf]

damn

do you think that in the future it will support it?

[maiden ocean]

yeah, you ok for sage tho, also things like shadow.tech might help (cloud gaming)

[maiden ocean]

not sure, by the time the full game comes out people probably have better machines, also depends on the min spec unreal engine 5 needs

[woven wolf]

ok thanks, i'll check shadow,tech

what is sage?

thanks @maiden ocean

[maiden ocean]

https://staratlas.com/newsroom/game-manuals a browser-based game, we testing a mechanic at the moment #1100553623563407500

might try that, nice things/prizes/loot

[woven wolf]

Cool thanks!!

[novel kraken]

Hi ,

anyone help me ?

I want to buy Ogrika Thripid and I created order I can not see my order but My phantom wallet balance decreased

[maiden ocean]

yeah lets stay in the ticket, thx

do not take any direct messages

[novel kraken]

sory , i did.

[maiden ocean]

no prob

[high basin]

Damn i just added a buy order for a ship but it didn't register on the marketplace after 10mins of waiting

[maiden ocean]

can you see it on step.finance?

[high basin]

yes its there

[maiden ocean]

The marketplace instability is related to heavy activity in EV. Both marketplace and EV are using the same Starcomm server on purpose right now. It's important to see how these two products work together when under load, and unfortunately it looks like the marketplace is having difficulty keeping connected to starcomm at the moment.

i check they might have to restart starcomm

[high basin]

alrighty as long as my funds are not gone

i'll check back later

[mossy yarrow]

I accidentally input a different address for a memory in Never Alone. Also have been waiting on review of 'The Power of Propaganda' for about 2 weeks.

[stable isle]

@silver fox @spare rune When can I expect memory glimpse deposit? I was waiting more than a week i think.

[maiden ocean]

these will get delivered automatically when the first mission ends is my guess.

i think no one received them yet.

[maiden seal]

I can not open a new ticket, Looks like the last one was not closed. I still can not take a step in the showroom without it crashing, even with the new update. but I am getting a different crash code.

[storm ferry]

Do you still remember your last ticket? And I believe I've seen this error in one of a reported case.

Did you try to reinstall the game after the patch updates?

[maiden seal]

I did the delete and restart with no luck,

this is the old ticket

[storm ferry]

Thanks, let me try and look for this one and tag the team.

[maiden seal]

thank you very much

[storm ferry]

Oh, it's already closed. What error are you having when opening a new one? #ticket

[maiden seal]

i keep getting this message

[storm ferry]

Thanks for sharing let me check with the team.

[zinc pewter]

it should show you the open ticket right above this, I just had the same issue

but I could see my old ticket, even though I thought it was closed.

[tribal moat]

Morning, what type of ticket are you trying to open? Issue still persist? Same issues also on different ticket type? Please ping me back in reply 🙂

[zinc pewter]

I have the same problem with the ticket, but I have a marketplace issue. I had an order up, canceled it to reup my bid, put my new bid up. Now hours later, my new bid is gone, and my old order is up, but the USDC difference is still gone from my wallet.

[tribal moat]

HAve you tried to refresh / close and reopen Discord?

[sacred rapids]

I can't seem to withdraw my ships from faction fleet on my solflare burner wallet

[silver fox]

what's your issue exactly?

[sacred rapids]

Trying to withdraw my Tufa from faction fleet using my burner wallet, i get a withdrawal confirmation but the ship remains

[silver fox]

can you please #ticket

[maiden seal]

it is the same issue since the update, and in the just released patch, after the patch I am getting a different error code The one with the black background is the first error code crash I had after the showroom update. The original showroom ran fine. The white background is the error message I am recieving after the patch. The issue is everything loads fine and once I try to look around or walk it crashed the ue5 program, I have a 7900 xtx graphics card. and an amd 9 processor.

i have not got to play in the showroom at all this hole time since the racetrack update. please help

I was trying to create another showroom ticket to answer your question

[silver fox]

You can't have two tickets open, but we can continue the discussion there: #1114181052571844728

[bright dune]

Hello... can someone check 2 quest that is been there for more than 1 month .. Thankyou

[storm ferry]

hey there! kindly raise a ticket #ticket and provide the quests that need to reviewed. Thank you

[zinc pewter]

is it fully repaired? Cannot pull a ship from faction fleet if its below 100% health.

[ashen wyvern]

It's been a couple days and I cannot claim my r4 from my claims

No problem refilling ships only claiming r4 from stakes.

Anyone else having this issue?

[sacred rapids]

I needed to repair thanks big ups

[zinc pewter]

Glad to help!

[zinc pewter]

A number of people having issues currently. It has been reported to the team, no current timeline or any further info, but I wanted to let you know its been seen!

[sick hill]

Hi there. The last few days I haven't been able to see my ships in Faction Fleet...they've been there for almost 1.5 years. Is something going on I should know about?

[maiden ocean]

hi, the usual clear cache hard refresh ctrl+f5? you could also check on a tool like step.finance

feel free to #ticket

[tribal moat]

sorry I meant the ticket issue, not the game issue 🙂

[supple crow]

Gm. Could you help with this : ?

[maiden ocean]

yes display error, the fist time you claimed you already received the 4r

no the site didnt update thats why its still shown

so you dont need to claim again

not sure whats causing this, but team is informed

[soft ember]

Hello, wonder if anyone can help I bought usdc on phantom it shows in the browser extension but shows zero usdc on the marketplace. Not sure what I am missing.

[silver fox]

Hey can you please #ticket

you can try to migrate your token account with this tool: https://v1.raydium.io/migrate/

[soft ember]

I think I bought the wrong USDC if that's possible might have been stupid 😂 Bought USDC on etherium

I wondered why there was a few diff USDC options lol not done this before

[silver fox]

I don't really like to use wallet to swap my token tbh This is the best tool to swap on Solana: https://jup.ag/

[soft ember]

I just used phantom to buy the USDC. Will sell it and try that. Thanks. Appreciated

[rugged sparrow]

when are the miners going on sale in the market place?

[silver fox]

I don't think we already have a date, I invite you to keep an eye on #📢┃announcements

[lean obsidian]

When I join the showroom it look like this and nothing works anymore. What can I do?

[cloud vortex]

i would like to take part in the test phase of star atlas

[maiden ocean]

thats normal for me it takes like at least 5 mins before area 39 is loaded

just let it run

its only in area 39

[lean obsidian]

ok I try

[cloud vortex]

i would like to take part in the test phase of star atlas

[maiden ocean]

maybe start here #👽┃general message also you could ask in #👽┃general if someone has a spare key for the epic games launcher

[cinder stump]

Hi

[storm ferry]

Hi. How can we help?

[cinder stump]

I was needing help to NA. But now no more ... Thks

[storm ferry]

Cool, cool. Awesome to hear.

[pearl nova]

Hi, has anyone expereinced that USDC transfered from Binance can't be used to buy things on the Marketplace? When I connect the wallet, I can see the funds, but when I want to buy something, it says I have insufficient funds.

I can see it also in Phantom wallet, but for example Raydium Dex can't see it neither.

[maiden ocean]

probably you miss solana in your wallet

for everything you do you need sol

always keep like 0.05-0.1 sol in the wallet

[pearl nova]

I have Solana in my wallet

[maiden ocean]

fees are super checp but you need an certain amoung to create token contracts

[maiden ocean]

mmh

then im not sure

[maiden ocean]

can you try to swap it maybe just a bit to see if it works https://jup.ag/swap/USDC-ATLAS

[maiden ocean]

also do not take any direct messages, scammers watching and probably send you a dm right now

feel free #ticket

[pearl nova]

I've tried that and it can't see the USDC

but StartAtlas marketplace can see it

[maiden ocean]

but you see it in the wallet?

[pearl nova]

yep

[maiden ocean]

can you open a ticket?

[maiden ocean]

watch out for doppelgangers someone using my name just got banned, never take any direct messages

[mossy yarrow]

For the memory glimpse i accidentally input a diff address than the one i started Never Alone with. Will I be able to change that before, or at the time of memory distribution?

It is still my address, just diff wallet

also this as well

[maiden ocean]

#ticket

[misty slate]

Hey there! I am trying to refill my ships (food, fuel, etc). When I begin the transaction, the approval is not popping up on my Ledger device. Is anyone facing the same issue? Appreciate your help!

[maiden ocean]

hi first of all do not take any direct messages

scammers probably already try to write you

[maiden ocean]

Ensure your Ledger Firmware and Solana App are both up to date.

• Ensure "Blind Signing" is enabled within the Solana App settings.

• Disconnect and shut down your Ledger

• Close the web browser completely (you can also restart your pc if you wish)

• Launch the web browser

• Navigate to play.staratlas.com

• Hard refresh the page and connect wallet

Let us know how this goes.

feel free #ticket

[misty slate]

Thanks for your help! Still not working. And for sure it's not my ledger as I used it recently on other chains/apps.

[maiden ocean]

mmh not sure, feel free to #ticket

and disable direct messages.

[misty slate]

Many thanks, ticket created!

[sullen sorrel]

Hi, i have a question, the total supply of ammnution is about 45 000 000 so the website, so how is possible that on the marketplace the summe of selling ammunition ist more than the total supply...?

[storm ferry]

Hi there. The resources are now being traded in the secondary market. Meaning, there can be times that buyers will need more than what others are willing to sell.

So the numbers will not or possible will never be 1 is to 1

[sullen sorrel]

HI, sorry but that don´t answer my question. total amount ist about 45 million, but available for sell more than 45 million, how is that possible...?

[foggy steppe]

GM. I have polis in staking in a desktop wallet. It's possible to trasfer the position on ledger?

[maiden ocean]

Hello, unfortunately not, you need to wait till your staking period ends

maybe transfer the daily emission and slowly build up your ledger position

[upper summit]

Hi all,
My question is using trade bots are allowed or not?
I have seen some bot accounts for some ships on marketplace.

[stiff pelican]

holding "R" to exit race is not working for me

is this a known bug?

[storm ferry]

I'm not sure where did you get the total since these resources are continuously being produced. There's really no cap on resource production

[storm ferry]

They are currently allowed in the marketplace

[lament hull]

Y can't claim R4 from faction claims

[storm ferry]

what error are you getting? kindly make sure you have enough sol as well

[arctic compass]

I see a few other people are having issues with the Claim Staking, Do we have a fix for this as of yet?

[maiden ocean]

yes, team is working on a fix, should not take to long, thx for the patience

[arctic compass]

Thanks vb. I am totally cool with waiting for a fix, if there is any info I can supply to help let me know 🫡

[small arch]

the "Not enough tokens" issue is fixed for me now, Thanks!

[dapper harbor]

soooo, another question. When is EV going to officially be over? Last I heard was July 7th?

[storm ferry]

yep, that is correct: #📢┃announcements message

[fringe grove]

strange thing: try to refill 4R in faction fleet, I had to reinstall phantom because it was stuck on "connect to the ledger" but the ledger was correctly connected...
try to delete browser cache, cookie.. nothing worked

[smoky nebula]

is this normal

[storm ferry]

It should still show the open orders. are you currently using VPN?

You can also try to clear cache and do a hard reset and see if you'd be able to see them

[smoky nebula]

Yes using a VPN. Let me turn it off and check. Thank you

Works with VPN off, thank you!

[storm ferry]

you are most welcome. good to hear it worked fine.

[mighty glacier]

GM guys, Does anyone else has actually an issue to claim their $POLIS at the Atlas locker?

I try now since a couple of weeks to claim my accumulated $POLIS but always get a transaction error in the transaction details. This could happen because I use a Ledger somehow but it worked fine in the first couple of months. Anyone with an idea whats going on?

[mighty glacier]

I need to mention that I did already all possible things. clear cache, reload, etc. etc. removed my wallet complete, added the wallet via Ledger again. All no difference the CLAIM function fails for the ATLAS Locker!

Also interesting that it does NOT fail for the Polis Locker! I can claim as usual from the Polis locker! This only happen to the ATLAS locker.

Allover for about 2 months like this.

[neon meteor]

what if i can't Recover a Memory Fragment before 7 Jul, because my last quests are in review , what to do ?

[silver fox]

Hey could you please #ticket

[silver fox]

I approved a few of your quests

[coral cobalt]

Also note that the Never Alone campaign does not end with Escape Velocity 🙂 Mission 1 will be live for a few more days!

But, more important: you will still be able to complete Mission 1 quests, and earn Mission 1 memories, even after Mission 1 officially comes to a close. Of course, you won't be able to complete the Escape Velocity ones anymore after tomorrow, if you have not yet achieved the metrics required to complete those.

[foggy steppe]

Good Morning. Do you think that in the future is possible to have a function that allow to transfer a staked polis position from hot wallet to ledger? Many people are interested and i think also SA team will be happy to secured the polis holders and avoid fraud or risk connected to the use of hot wallet. Thanks

[maiden ocean]

Hello, i dont think its possible, since the lock is on chain contract.

you have to wait till the lock ends and transfer afterwards

[foggy steppe]

The fear of the user is that when lock ends a malware bot instantly empty the wallet. Please consider implementing this feature

[maiden ocean]

that would go against the purpose of the lock mechanism, sorry i think thats not possible

i can tag @silver fox to confirm

[foggy steppe]

Sorry it can't be done. I think many users would be safer and more secure in they could transfer the position on ledger. Also in anticipation of possible increases in the already existing position.

[placid snow]

hi, i have bought a bunch of claim stakes, how do i stake them?

[vapid silo]

Hit that one flag looking icon on the left that is two down from where you’re at now

And at the top hit enlistment after that

[placid snow]

got it, thanks

[maiden ocean]

i would advise starting a ledger position and use the emissions to fund that one, but yeah that might take 5 years depending on your lock period.

[silver fox]

It should be possible, but I don't have information on this. BCM can probably answer.

[mint salmon]

Having issues on the DAO Proposal Page, Keep getting an Account Not Authorized error when trying to authorize wallet under Proposal Discussion. Also not sure selecting "Interested" in voting records is working. It goes through the signing process on my ledger, but I see no results nor am I blocked from voting again. I switched over to the lockers tab and claimed polis with no issues so the problem seems isolated to the Proposals Page.

[silver fox]

Hey Rook-E I've reported this issue few minutes ago

[neon meteor]

thanks Bro, appreciate the help ,can you just check once if possible i think one more quest is remaining to approve

[neon meteor]

thanks for explanation ,big help

[lament hull]

can i know location of photos i take in showroom which are saved in photo gallery

[maiden ocean]

"xdrive":\Users"your windows accountname "\Documents\Star Atlas

[astral holly]

Hi
I am from Crashout, Who can I speak to about partnership proposal

[maiden ocean]

Hi, Thanks for reaching out and your interest in Star Atlas, however for partnership requests I'll invite you to contact the Star Atlas team by sending an email to [e-mail]
Have a nice day!

[astral holly]

Thanks

[maiden ocean]

maybe an answer is a bit delayed since its weekend, but usually the response is very quick.

[astral holly]

Alright
I will be waiting

[neat epoch]

I'm having problems with my wallet. when I try to receive my faction claims , the wallet automatically disconnects and it looks like an unknown transaction.

[maiden ocean]

if the issue still persists, #ticket do not take any direct messages.

[hybrid cypress]

Hi Team,
Who is best to reach out to in regards to collabs?

[storm ferry]

You can check these official channels.

[hybrid cypress]

Perfect, thank uou

[small locust]

hi, this is happening to me this morning. I havent had problems in the past. Help plz

[maiden ocean]

yes team is on it, they need to refill the distribution wallet

[fresh nebula]

is this a known issue?

I am trying to claim my stakes!

[lofty ravine]

Hi, my Polis locking period is over and at the locker experiation box it says "Expired". But it seems like we can't exceed/renew the locking of the same Polis. It just doesn't let me and all I see down below at the Lock Amount box is a dark gray box which you can't write anything in it. How can I lck my Polis and vote for the Dao?

[maiden ocean]

yes team is on it, they need to refill the distribution wallet

[maiden ocean]

probably best #ticket

do not take any direct messages, scammers watching and target people who seek help

[lofty ravine]

I've got very nice swearings for them. Swear and block

[fresh nebula]

thanks to this channel ! and community. 🙂

[small locust]

losing R4's while we wait as m claims are at 100 😐

[storm ferry]

sorry, what do you mean?

[maiden ocean]

yeah cant claim, but his resources are full

[solemn falcon]

same

[storm ferry]

Ah gotcha. Thanks.

I was able to claim ok. Maybe vpn?

[maiden ocean]

nope the wallet is empty

[regal wave]

I can’t claim from faction claims either. Wallet is saying I don’t have enough tokens but I do and was able to claim from one of the stakes last night.

[maiden ocean]

no its the team wallet which has not enough

as soon its refilled everything will work again

[storm ferry]

gotcha. thanks!

[livid belfry]

Hello, I can't withdraw Pearce R8 fleet, phantom wallet gives me error "Transaction(s) reverted during simulation". Had no problem with other ships

[maiden ocean]

Hello, there is an issue atm with one of the distribution wallets, as soon this is fixed it should work again

[autumn spruce]

Hello, i cant see my ship in faction fleet. Can admin help me?

[cobalt moat]

Same problem bro

[silver fox]

Hey @autumn spruce could you please #ticket

[thin pecan]

I am a new user, sincerely, all of you guys here are smart but at the same time not too much, this is just chaos, channels everywhere, no real focus (there is a channel about food! Omg) a common person will just look into all of this and he/she will surrender about getting information, i am sorry but i can say this because i am new, and when i get here that was my first impression, CHAOS!, in my case i will read all of this because i am a person who is willing to do it, its my job, i have a will to understand and i will get it, but a common person will just pass... I dont know what the developers think about this but you need to understand what is ¡Simplicity!, Common people don't understand acronyms, common people don't read a lot and a lot of them don't have your knowledge with which you can easily understand everything here, common people can't access this easily because it has a huge communication barrier... Common people, the people you are intended to reach in the long term for success, they need something simple, a guide in just ONE page, a step by step, why? Because they are common people!!, You are smart i am sure of it, but for real... It's exhausting just looking at all of the things you need to read to understand this game.. And it's not just about press the download button because people looking for blockchain games will be interested in the economy factor and they have a need... Solana is a blockchain that tries to bring simplicity to the common people, you can read what is blockchain on their page and even a 14 year old child can understand it easily, but in your case that child will prefer to go to another game, as developers on Solana, you have a huge communication barrier...

[storm ferry]

Thank you for this as feedback is very much appreciated.

[calm root]

Thanks for the feedback Kanu. I'm a big hater of the #🍗┃food channel myself. 😏

Jokes aside, I agree that we need to cut down on the amount of channels.

[vapid silo]

Don’t touch my food

[storm ferry]

Dom, you've been warned hahaha

[maiden ocean]

https://support.staratlas.com/getting-started #🔗┃links

[thin pecan]

I have the intention to read all of the information throughout the network in order to understand this game like i already said, thanks for your help.

[keen birch]

I definitely agree.

As a big supporter of star atlas for over a year, i find the discord server cluttered and tiring.

[maiden ocean]

on the top left you have channels and roles, if you dont like an channel just turn it off?

its a big project with many modules, not sure but if you put everything in general it would be hard to get any info

sure its overwhelming and hard to get in, but its new tech blockchain web3 gaming,

so erider which channels you find annoying?

and whats tiring?

im in a few 100 discords

and i think we fine

[keen birch]

Oh you got me wrong, i dont find any channels annoying. I removed channels i didn't want to follow. I just think it would be a more pleasant experience if it was simplified a bit.

[maiden ocean]

thats tough, i mean we get new things all the time, any suggestions on what to simplify?

[keen birch]

I dont know how it could be done though, i know it would be Hard to simplify the server of such a complicated project. It's just a feeling

The only thing that i find could be done is having easy access to information about the game. Like info about the ships, their atlas emissions, etc.

[maiden ocean]

community made a few sites i use this sheet for example https://docs.google.com/spreadsheets/d/1sqFnrgOB6r3NKnYN4dw-fPaRaHkGU8-7SM7z28OaMn0/edit#gid=32242329

[keen birch]

Cool mate, thanks. I didn't know about this 👍

[maiden ocean]

its not so simple i dont advise a 14y old to get into crypto, you have to look at other mmo, you never get away with 1 site only and then you know everything, maybe a phone game but no mmo

[maiden ocean]

also never hesitate to ask, usually there is lots of people here to help, #❓┃ask-a-question #🤝┃community-support general can be a bit chaotic

[keen birch]

It can be a bit chaotic, yes that's all i meant. I know, whenever i asked a question before, i got my answer in no time. Thanks again 🙂

[tender dock]

🔨 Banned .maxzikeen indefinitely

[wet sphinx]

why is it giving me this error in EV?

[silver fox]

There's an issue with EV. I reported it to our devs a few minutes ago

[mighty glacier]

I understand your perspective, but it's important to note that SA is far from being a "common and simple" endeavor. To truly grasp its intricacies, one must dedicate time to reading and studying numerous aspects of it. This is not a game suitable for children or individuals unwilling to invest time and effort. SA is essentially a massive RPG, and as you check in the web2 world, you'll find that such games are typically quite complex.

While there are plenty of projects out there with simple games that can be understood within minutes, SA is not one of them and will never be. On the contrary, it will continue to evolve into an even more intricate experience in the future. SA aims to provide a realistic space simulation, and consequently, there are countless things to learn and study in order to achieve success.

Having acknowledged all of that, I fully agree that this Discord server has an overwhelming number of channels. However, this issue is prevalent in nearly every Discord server I visit. Ultimately, it's up to the user to filter and prioritize the information you need from the vast array of available channels.

[plucky sleet]

I have a question related to photo contest. If I have already done and published a Pic (obviously related to the contest theme) will it take in consideration, have to repost or I need a new one?

[vapid silo]

@calm root

[calm root]

If it was before the announcement, you need to post it again.

[keen pollen]

Hi. I was claim my game code and writh in the game epic but i get eror this after 2 time this code alresy token

I can just use the code for one time?!

[maiden ocean]

yes you only need to redeem once

and can only use the key once

[keen pollen]

How?

[maiden ocean]

spare keys you can give away to friends

[maiden ocean]

if you redeemed the game should download/install

check under library

maybe restart the epic games launcher

[keen pollen]

I write the cod on website on epic then daow load epip after the i give this eror: this code already token

[maiden ocean]

well then you redeemed it already

check if the website and the launcher are the same account

[keen pollen]

So i need to restart my computer?

[maiden ocean]

no

check you libary?

and if it is the same account

[keen pollen]

Now i going to chek thanks

Whrer is liberty menu?

[keen pollen]

I was do this befor but i am still get this erorr: this code alresy token

[maiden ocean]

cause the code was redeemed already

you only can redeem the code once

nothing in your libary?

where you got the code from?

did you redeem it on the epic account you using right now?

[compact storm]

same for me .....i have redeemd the code paste it in epic and when its to confirm, not working

There was an issue redeeming your code

code 19009

[keen pollen]

So i cant join to game forever?😰

[maiden ocean]

how did you get the code?

7 days staked fleet gets you one

and you get 3 more codes

[keen pollen]

I enlist the ship for 7 days then to day get the code then wirte on the epic website then dowanlod epic luncher then get this thia code arready token

[maiden ocean]

can you make a screenshot of your libary in the epic games launcher?

[keen pollen]

Yes sure juat a secund

[maiden ocean]

and you redeemed in your launcher not the website?

[compact storm]

it worked for me in luncher.Thank you!

[keen pollen]

My enternet sow slow

It worked now

[keen pollen]

Its worked now thanks i will get download

[maiden ocean]

cool, have fun and a nice weekend

[keen pollen]

You too my freind and thanks again🙏

[keen pollen]

Soory my last ques. How much need space for star atlas on my computer?

[maiden ocean]

around 21gb

also you need at least an nvidia 1080 or better

[keen pollen]

🙏💙

[granite moon]

I can no longer connect to Sage? Is this normal? Server problem.

[maiden ocean]

i think its normal, seems down at the moment we have to wait for a fix or that they shut it down, so you get your atlas back either way

[keen pollen]

Hi. How can i fix my controler tp play? My controler do not working fine on the game

[maiden ocean]

hi i think you need to unplug the controller before starting the game, no support yet

skull&bones made a tool that might help, but its not endorsed by star atlas

Wanted to share the awaited V.2 of the S&B HOTAS Program. It now has functions for HOSAS and for controller. Please let us know if you have any comments or concerns. Enjoy flying https://github.com/skullnbonesdao/SnB_HOTAS.git (edited)

i have to put a disclaimer

use at own risk

[keen pollen]

So we can later play game with another controler?

[maiden ocean]

yes as soon the team adds support

[keen pollen]

So great .so we loking forward for that. Clz i have steam deck console .iam be geting happy to paly with any controler in fucher on star atlas. Iam a big fan of star atlas

[rustic walrus]

Is this where I can put in a ticket?

[storm ferry]

hi there. you can raise a ticket here #ticket

[bitter socket]

Hi all, I suspect my wallet has been hacked. I transferred all NFTs and crypto to another Phantom wallet. How can I associate my Polis in lock on the new wallet address? Thank you

[mighty rose]

I would advice to #ticket

[bitter socket]

thank you

[unique aspen]

Looks like I can't remove ships from Faction Fleet at the moment. Each time I try to remove my Pearce R8, the transaction fails on instruction #4. Any ideas?

https://explorer.solana.com/tx/3PCMp5GPEmYyaYiNUkMpozLhE2rSVy4ZThafCpNQPupoE4dPmWGLJ25Pyz2BDrbyeekinydmJaKGc4VVJgsXvxGz/inspect

Edit: Website just told me at attempt 20-ish that I needed Toolkits in my inventory to withdraw fleet. Usually have loads, but that info on the page would be handy

[silver fox]

can you please #ticket

[unique aspen]

Was sorted by having more toolkits in my inventory before attempting to withdraw fleet. Just need the website to say that I need these so that I understood better the need to repair the ship first.

[silver fox]

ok thanks for the update

[grave nacelle]

Hello all, I have bought 10 Opal Jet from the market but can't enlist them in my fleet. Any ideas?

[storm ferry]

hi there fam. if you already have some enlisted opal jets, just go to Manage Fleet, then click on the Manage Ships tab:

you should see the 10 Opal Jets from here

[cobalt palm]

Can’t see my faction claims on iPhone on phantom app it seems like I don’t have any. Please fix