❓❗〕community-help

[sinful ivy]

okay rewards ended. did you got imx from that adress?

did you sell maybe something?

[iron relic]

i only sold as ETH as far as im aware, thers noting in activity and USDC

[humble iris]

Hello how can I download testnet?

[sinful ivy]

strange

[tacit palm]

You need a code to redeem in epic games.

Do you want a code?

Let me know

[loud rampart]

#💬〕general message

[tacit palm]

https://tenor.com/view/xluna-high-five-gif-25422702

[obsidian sparrow]

Help airdrop

[fresh moth]

There is no airdrop running currently. Only rewards from ranking in the respective games. Be very careful for scam emails etc

This article will help explain some of the current ways to earn - https://illuvium.io/news/illuvium-rewards-are-back-rangers

[humble iris]

got one already thanks much!

[toxic flower]

i m new in illuvim. i need help for install. i see a screenshot patching data, simulation version mismatch PLEAS UPDATE YOUR GAME. I don't know what to do. please heeeeelp

[arctic zinc]

If you are installing on a Mac you should know that Mac is not supported at this time.

[arctic zinc]

You would have to install using the epic games store.

[toxic flower]

How should I do it? I downloaded the epic game app and from there I downloaded the game

Install the epic app and then download illuvium and illuvium zero

ok ok

[lusty slate]

Don't accept DMs they are SCAM

[lusty slate]

Once you Download the game you can play Arena pvp and/or capture illuvials in Overworld

[toxic flower]

I can't, that poster appears and it won't let me advance in illuvium

[lusty slate]

What poster? Did you create an account?

[toxic flower]

If I create an account. The poster says patching data, simulation version mismatch PLEAS UPDATE YOUR GAME

[lusty slate]

Then restart your computer and update the game from epic launcher......there was a big update launched today

[toxic flower]

I just tried it but it doesn't work, it's still the same

I'm trying to install it again to see if it works

[quasi pulsar]

@daring shale establishing top secret connection 👀

[arctic zinc]

https://tenor.com/view/squidward-peeking-squidward-window-what-are-you-doing-what's-going-on-gif-12893086183900459989

[supple kestrel]

https://tenor.com/view/patrick-star-starfish-gif-26051014

[fresh moth]

https://tenor.com/view/spongebob-spongebob-squarepants-spongebob-season-1-pizza-delivery-spongebob-pizza-delivery-gif-5044889088183133130

[meager sphinx]

How do we catch Illuvials in the carousel? Tried clicking on them, but it didn't work.

[loud rampart]

have to move your drone to the illuvial you like to have.

[lusty slate]

You also have to wait until your drone barrier goes down

[real jetty]

Hello! Is there any way to directly talk to a team member?

[lusty slate]

Yes, you can tag them here.....but what do you need? Maybe I can help you or point you in the right direction

[arctic zinc]

What exactly are you needing? If you need support then you need to use the support website. See below.

[sacred grail]

Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

[real jetty]

It's related to scammers inside this server

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[arctic zinc]

Ok. Then read the pins in #🚨❗〕report-scammers and make the report there accordingly

[real jetty]

Would it be possible to have a private chat with an administrator regarding that?

[arctic zinc]

I’ll open a thread and start with that.

[cloud herald]

Hi team,

I’ve been following Illuvium closely and I’ve noticed a lot of progress and updates in terms of game development, partnerships, and ecosystem expansion — which is great to see. But despite all these efforts, the price of $ILV continues to decline. As a long-term supporter, it’s a bit concerning, and I’m trying to understand the bigger picture.

Can you help clarify how the team views this situation? Is there a plan or strategy in place to address community concerns around $ILV's performance and sentiment? Also, how do you ensure the long-term sustainability of the project in the face of current market conditions?

[cunning ridge]

If I burn fuel in Zero, where do I see my rewards?

[loud rampart]

#🎮〕illuvium-zero message

[limpid terrace]

hey guys ! how long does the widthrawl fron the balance to the wallet usually take? its been like 6 hours

[fresh moth]

Withdrawal can take around 24-48 hours

It will be shown as 'ready' on the withdrawal tab once it can be fully withdrawn

If it shows 'Pending' it'll need longer

[arctic zinc]

There’s not ever really official statements on ILV token price.

Regarding sustainability You can find the actual treasury wallet with the stable token holdings here https://etherscan.io/address/0xba085e0a14801c8c7a919a90304e75cabb7e3917

And you can find the “burn reports” pinned in #💰〕token

[edgy root]

Is there a rewards program going on currently?

[tacit palm]

there are Competetive rewards for playing Gauntlet and doing Bounty hunts in the overworld aswell as Beyon leaderboard rewards

https://illuvium.io/news/illuvium-rewards-are-back-rangers

[iron relic]

Hey all, so my brother joined to play this also, but h got banned from the discord, he was askign questions, but i think he put to many to quickly, how can he get un-banned, and also hes having a issue with playing overworld, when he runs the game it comes up with a error report from epic, hes been playing it beore no issues but now cant get on, hes uninstaleld the game and epic games launcher and same thing, he even reset his PC

[tacit palm]

Do you have his Discord ID?

[iron relic]

wavybenji018524

[iron relic]

he just told me it said he was banned for scamming, but he just asked questions

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[tacit palm]

Do you have his Discord ID just numbers.

[iron relic]

@tacit palm just getting him to send it to me

[iron relic]

i will send it to you in a DM

[winter sphinx]

scoriox will leave illuvium also😅

[tacit palm]

It is possible to be at two places at once.

Also Off the grid is a pretty cool game

[lusty slate]

He has been playing and involved in a bunch of web3 games, no surprise there

[vapid swallow]

game is work?

[tacit palm]

There is an issue, they are working on it

[soft blaze]

Hello! Somehow in overworld I can see the mouse cursor and I can not turn it off. My movement is abismal, not registering some movements. Until today it worked fine.

[arctic zinc]

Not something I’ve heard being persistent. I think alt+tab or changing settings for windowed or unwindowed dimensions fixed it when I’d seen it in the past.

[arctic zinc]

Ah. But it seems like something happening in #🎮〕illuvium-overworld right now

[meager sphinx]

Hello, today I had to exit a gauntlet, now the find ranked game button seems to be locked, does that mean I am banned?

[tacit palm]

No you shouldn't be.
Can you post a screenshot of it?

[meager sphinx]

It is faded

[lusty slate]

Try clearing saved folder:
#❓❗〕community-help message

Let me know if it helped

Akso make sure you have the latest update.....Open game from Epic Launcher

[meager sphinx]

Ohh I obviously missed a daily update, thanks

[lusty slate]

Yes there was one like 5h ago

[meager sphinx]

Did both. Still the same problem

[lusty slate]

Mmmm...then my quick fixes are not working. You need to open a ticket with the #❓❓〕support team

[clever pecan]

Hello, How can I get in the ranked gauntlet?

[lusty slate]

Download the Illuvium game from Epic Launcher, Go to Arena > Gauntlet > Ranked .....Start playing

[clever pecan]

Thanks a lot! but, how many wins i need to have to get in? I Can't Find The Answers

[lusty slate]

what do you mean by ''get in'' . If you mean the leaderboard rewards you need to play at least 20 games and place in the top 100.

[hardy belfry]

question: are those ILVs still staked at a 2.0 weight or do i have to withdraw and restake them?

[bitter chasm]

Those are nicely staked forever at 2.0 until you withdraw them.

[spice folio]

I'm trying to solve this problem. Any solution?

scammers are quicker to respond than anything, if they used that time to do something good instead of trying to cheat others

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[arctic zinc]

I’m not sure there’s a general fix that users can do. Contact support on the support website. See below. Submit a request (you can find that in the menu) or ask the website’s chat bot to open a ticket for you.

[sacred grail]

Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

[spice folio]

came back here just by restarting the computer

[arctic zinc]

So restarting the computer fixed it?

[spice folio]

temporarily he comes back after a while

[hearty garnet]

Hello all!
I have some shards that won't show up in-game. I can see them both on Illuvidex and tokentrove, but not in-game. Any idea why and how to fix it? It's missing 3 T5 and 1 Master shards.
I've restarted the game, logged out and logged in again, nothing changed. Do I need a ticket?

[cyan heron]

Hi anyone has problems with completing the arena missions. I play, but after they wont complete

[arctic zinc]

Probably a good idea to open a ticket. Yeah. Press B in the game. You can add these website screenshots to the email thread you get afterwards.

[arctic zinc]

I’m not exactly sure what you mean. Can you post a screenshot of the mission here?

[cyan heron]

Not at the moment. Its about the daily Play 5 casual games. And weekly 16 round survival. I finished it, but it wont complete.

[hearty garnet]

Done. thanks!

[unreal hinge]

Hello everyone, I may have a somewhat unusual request, but I would appreciate your feedback.

I'm currently writing a law thesis comparing the legal properties of real estate and virtual real estate represented by NFTs. I also have an Illuvium land myself and was basically wondering for my chapter on the “transaction process” if I can see the smart contract for the purchase of land NFTs somewhere? In other words, what functions it contains and how the process, i.e. the exact trade, takes place between a) Illuvium and buyer at the initial Land Sale and/or b) seller and buyer on the Marketplace.

I have looked through the Illuvium website, terms and conditions and the whitepaper or hoped to get information from Immutable, but did not find anything specific.

Thank you very much for your support and have a great day everyone!

Edit: sorry I think I got it now. In one IMX Doc regarding the key concepts is a summary explaining the anatomy of a smart contract.

[arctic zinc]

So the initially illuvium land sale was a fairly unique thing. The payments were made on ethereum mainnet and when those payments were made the NFTs were minted on Immutable X. Here is the actual smart contract on ethereum mainnet that payments were made through.

https://etherscan.io/address/0x7a47f7707c4b2f2b1def04a47cd8681d48eadeb8#code

It actually sounds to me like you are not so much interested in the code but the user experience. I may be able to help with that as well.

[tired pulsar]

i get Error 500 when i send a bug report, one hour later it´s still Error 500

[arctic zinc]

Unfortunately 500s are typically not fixable by players but the team needs to deal with it. So use the support website since the in game reporter is not working for you.

[sacred grail]

Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

[arctic zinc]

Hit the menu. Look for SUBMIT A REQUEST

[tired pulsar]

ok thanks

[barren ridge]

Good evening guys. I'm new to zero and I can't claim crypton hyperion and solon in my wallet, only burn fuel. Does anyone know why?

[tacit palm]

The new system unified fuel, you burn fuel and get Eth

[barren ridge]

ok ty

[loud rampart]

did you HOLD the button "E" on your keyboard?

[oblique flume]

Hi Guys i have a problem! I can't find my land anymore!

Is there some update to do or something like that?
It was 2 months i didn't log in on immutable x and illuvium zero is not possible my ntf land disapperead

Is like i am a new user with no assets

[lusty slate]

NO it should not be possible that your land disappeared, what is your imx passport wallet?

[oblique flume]

I have put my metamask address wallet and on illuvidex, in the activity section, it appears all the movements i made when i bought the land, but when i do the login with imx and on illuvium it appears like i am a new user

[lusty slate]

Go to immutascan.io, put your IMX passport address and check your activity there

[oblique flume]

I have done it and 10 months ago i transferred to a wallet, i remember did something because illuvium requested me

there is a wallet address but i don't remember that one honestly

[lusty slate]

Correct, so it's not in your MM wallet anymore it's in your passport one, go to your profile and check your IMX passport wallet address in immutascan.io (if you send your wallet address I can help you look)

[oblique flume]

Ok do i send you here or with a private message?

Are you able to watch my email address from wallet and nickname?

[arctic zinc]

Unfortunately, the email is the username and it’s not something that can simply be shared. You’ll need to figure out what email you used.

Search for immutable X passport and that’ll be what you need.

[lusty slate]

here should be fine, I never DM first so careful with scammers

[ashen torrent]

Is there a general formula for the illuvials' level and stats bonus? e.g., How level 40 lead to +471 health?

[velvet drum]

support doesnt respond, what is this error when trying to play? I already have an updated game

[tacit palm]

have you tried to re install the game? could be a corrupt file issue

[loud rampart]

• currently it looks like level 60 grants you +25% on your base stats + modifier.
• the bonus each level up grants is linear.
• so each level grants you roughly 0.416%

in your example:
(2850 (base HP) + 0 (modifier)) x (40 (level)x0.00416) = 474.24

[ashen torrent]

Got it, it's also related to the modifier. I use this formula to calculate, and find it's accurate with most of the stats. On Health, there is ~0.1% error between the calculation and the actual stat on Illuvidex. Overall, it's beneficial. Thank you.

[loud rampart]

https://tenor.com/view/boss-gatsby-cheers-leonardo-di-caprio-great-gatsby-gif-17147450

[fresh moth]

If you are using a Mac, it’ll be because they are not supported currently.
If you are not using a Mac, and an update doesn’t start once you restart your Epic games, I would suggest a re-install like Lars mentioned

[waxen granite]

Hey everyone, quick question — has anyone here experienced an issue with withdrawing USDC from Illuvium Passport to Trust Wallet?

I tried withdrawing around 94 USDC, and while the balance on my Passport now shows 0, the funds haven’t appeared in my Trust Wallet. I also didn’t receive any transaction hash or confirmation, and there's nothing showing under "Pending Withdrawals" in Passport either.

I’ve already contacted support, but just wondering if anyone here has had the same issue or knows what might be going on. Any advice would be really appreciated 🙏

[daring shale]

<@&795142782133207063>

[fresh moth]

Thanks Winnie ❤️

[tacit palm]

Did you transfer on IMX or did you try to bridge to another L2 or Ethereum?

[waxen granite]

Ethereum

@tacit palm

[tacit palm]

And you used the bridge option on the illuvidex?

Also I wont DM you first a lot of scammers out there

[waxen granite]

I tried to put my Passport address to immutascan and it's there and the status is success.
and I actually did the transaction 8 hours ago. should I wait more to see?
cause I don't see it on my pending withdrawal.

and just to let you guys know, that I am new in Illuvium and as well as in this crypto world😁 ,
I just want to play Illuvium zero and overworld.
trying to buy some land just to level up the experience.

[waxen granite]

can I send you here the transaction ID, and if you have time to check it out in Immutascan if I did something wrong.
😁

[tacit palm]

Yep, it does take up to 24 hours to process the bridge

[waxen granite]

thank you

[tacit palm]

No problem

[summer basin]

when is the raffle ?

[tacit palm]

Going hyper starts in 2, 5 hours ish

In three hours you can hear Rich screaming after I beat him in gauntlet on stream

[summer basin]

hahaha
We'll see!
thanks Lars

[main yoke]

How to update the game?

[inner lotus]

via epic game launcher

[neon igloo]

eyo deposit gives me this noti 'fetching balances taking longer than expected'
any workaround?

nvm... got it... plugin conflict

[tribal monolith]

sup sup everyone

[lone swallow]

Please I have a question, if I buy land from the illuvedex platform, can I play on it directly? I did not understand where to find it Claimed or unclaimed

[quasi pulsar]

Illuvium: Zero (land) can be played on PC/mac and phones (but then you play on your own plot yes), unfortunately at the moment not possible to play thru web (not sure what you mean with "claimed" thingy tho)

[lone swallow]

I mean if I buy land from someone who uses it on his own account, does that mean I own the land and cannot play with it?

[arctic zinc]

If you use the IlluviDex to buy the land nft then it gets transferred into your account and the previous owner is not able to use it when playing Illuvium:Zero anymore and you are then able to use it.

[lone swallow]

Thank you very much, you got the idea.

[iron relic]

hello, is there a way to check a plot before buying, like how much its built up or something, or is it reset after purchase

[tacit palm]

There is no way to see whats built out.
But building will stay after purchase

@loud rampart can confirm

[loud rampart]

when you buy a plot; structures, plot-level and a very small amount of elements stays, everything else gets wiped.

If you find the seller on the ingame leaderboard you can check out the plots now.
on the Illuvidex you can't see the progress unfortunately.

[iron relic]

right ok, thank you @tacit palm @loud rampart

[loud rampart]

https://tenor.com/view/boss-gatsby-cheers-leonardo-di-caprio-great-gatsby-gif-17147450

[iron relic]

I got another question, how do people manage having 5 plots on the go at a time in Zero, like dam, how do you do it,

[loud rampart]

5 plots in build up phase is indeed a lot of click/second 😄
But it gets better the more advanced your structures are.
Process time/build time increases with the levels.

[iron relic]

Ahaha fair enough, makes sense.

I just sent you a dm, please read asap

Is there a MOD on

[loud rampart]

https://tenor.com/view/maybe-dicaprio-leonardo-django-right-gif-18131224

[arctic zinc]

Zendesk guides:
https://illuvium.io/news/illuvium-guides-let-zendesk-guide-you

• Guide on how to migrate from old account https://illuvium.zendesk.com/hc/en-us/articles/10287929717135-How-to-Migrate-your-old-account-to-Passport-system

and maybe this one if the first does not work well.

• Guide for ppl who skipped the migration (recovering their Ranger name, moving assets manually) https://illuvium.zendesk.com/hc/en-us/articles/10286692776591-Guide-for-users-who-skipped-the-migration-from-old-account-system

This would be for after you have a working passport account logged in.

https://illuvium.zendesk.com/hc/en-us/articles/10406704244495-How-to-add-an-External-Wallet-to-your-Passport-Account

[mild hawk]

Can we play for free and earning something?

[lusty slate]

Yes, there are weekly leaderboard rewards for the top players of the f2p arena Gauntlet

[mild hawk]

What about the free world we used to play ? Like catching illuvials n stuff

[lusty slate]

For that you have to buy fuel, no rewards for f2p region there

[foggy sleet]

I'm missing rewards from 1st of September 2024, how much longer am i supposed to wait? At the end of 2024 i got response that it's still being addressed by the team and i'll get information asap. 10+ months now, no news. Ticket #66920

[tacit palm]

Will check internally

[grim berry]

hmm i dont see the overworld channel anymore odd or maybe my eyes are playing tricks on me

[loud rampart]

#🎮〕illuvium-overworld

[knotty gull]

I withdraw my slp，but i can not find it on my wallet，how should i do

[tacit palm]

Did you withdraw from the Illuvium staking site?

If so you need to remove LP on Sushiswap

[sturdy crag]

I have these IMX tokens stuck in my passport how do I send them back to IMX or get them out of illuvium?

[arctic zinc]

So what’s technically the situation is that you have various tokens on an Immutable X Passport wallet. All of this is on the imx chain. You can see this on the illuvium website and numerous other imx marketplaces.

But if you want to get those 40 IMX tokens to another network then I’d say you should use the tools on the immutable X website. Or use a pretty simple third party site called immutableswap.io and either bridge them to imx zkSYNC or swap those 40 IMX tokens for eth or something.

[arctic zinc]

Pressing B in game to report a bug when you feel like there’s an issue is always a good idea.

[clever trail]

I keep getting error code 400 when playing overworld and trying to battle — the match just never starts. Anybody know how to fix this? I’ve tried everything I can think of

[quasi pulsar]

some ppl can encounter this issue recently, go back to Sanctum Mesa and equip Pistol and Jumpsuit in your team and should be fixed

[foggy sleet]

Any update? I didn't receive any response or missing rewards

[quasi pulsar]

Hey sorry for lengthy process 🙏 , this is still an active, open case on our dev's list, We have very few devs currently and they are spared thin once we get info with any updates, we will update you in the ticket

[mystic pewter]

How to get a bigger triangle in the arena raffle circle for ILV

[ashen torrent]

Hi @arctic zinc , we are working on a fan-made illuvium leaderboard recently, the community feedback asks to add the level of illuvials as a bonus in the scoring. Do you know if there is a correlation (formula?) between the illuvials levels and Experience Points required at each level?

[tacit palm]

@static holly might know

[ashen torrent]

I tried feeding GPT and deepseek with some sample [level, XP]. They both fail to give a formula and suggest it may be a combination of several formulas with different level range. @static holly Can you help?

[static holly]

I don't think I can really help here. I did not look at those data since Alpha OW.

[ashen torrent]

Got it, thank you the same.

[quasi pulsar]

@ashen torrent ping me or @tight spruce if you need any info, if we can, we will provide (we like community websites and projects here ||totally not biased on this topic ^^|| )

[ashen torrent]

Very glad you like the leaderboard. The figure below helps!
btw, I saw some illuvials above lv.70. It would be great if you could give a [level, XP] between lv.71~80.

[quasi pulsar]

was looking for actual formula but see nothing and the data I have access to, goes only to 70 :/ will look for it, but not sure if I get more

[ashen torrent]

Thanks so much for your help. I'll also try manually collecting the data on Illuvidex first.

[static holly]

I conducted a quick analysis of the XP progression across different level ranges.
For instance, the XP required from level 11 to 20 shows a 270% increase compared to levels 1 to 10.

However, something seems off in the data for levels 41 to 50.
The XP increase drops from 450% to 311%, which suggests a decrease in progression intensity.
Is that expected behavior?
It seems like the progression formula becomes inconsistent in that range—could this be by design?

[solar swan]

just a me problem?

[quasi pulsar]

hey, still having this issue?

[solar swan]

No it's fine....just really bad drops now....can you check if there is something going on tho?

Keep getting errors on the bottom right.... time should be fine i don't use vpn...idk what's up

[quasi pulsar]

currently there is no deployments afaik, checking on my end and looks fine as well, can you start with restarting your router maybe and we will see 🧐 (and what are the drops you mentioning? like playing and you have no connection in game, it freezes?)

[quasi pulsar]

what error specifically? can you take a pic

[solar swan]

Yes some freezing when you open map....and lots off drone errors on bottom left.

[quasi pulsar]

the map delay may be due to many assets sitting in your wallet (team is aware, they were checking for some optimalizations here for users with hundreds/thousands assets)

[solar swan]

I have like 10 assets processing to at forge. Idk if because same problem.

[quasi pulsar]

yeah, thats usually cousing some : Error 400: Forbittenmessages when you play :/ they will soon fail, devs periodically reset them and they will finish processing

[solar swan]

I see sweet. Can't wait.

Yes they failed sorry. 10 or more i am in a map so can't do pics.

[visual roost]

Ho can you help me?

[lusty slate]

What is your issue?

[visual roost]

I have a Nexus 6 but in plot tier1 i don t see the research Lab and refinery why?

[lusty slate]

You need to build a Scanner to build a Lab

[visual roost]

But notte material Lab i Say reserch Lab

And refinery?

[lusty slate]

Materials Lab is the research Lab

[lusty slate]

What refinery? Convertors?

[visual roost]

Yes i can see only inverter

[visual roost]

Okok thanks

[visual roost]

Okok the research Lab and material Lab Is same thing?

[lusty slate]

Yes here is where you find the blueprints

[visual roost]

No but i Say research Lab for i do reserch tò improve my build

[lusty slate]

To improve what build?

[visual roost]

Improve for extraction o bonus

Sorry with zero point transducer what can i do with It?

[lusty slate]

You lower extraction time you need paths (roads) connecting all you structures with roads. The more structures you have connected the lower the extraccion and build times goes down. For boosting production you need to build power plants next to extractor and converters

[lusty slate]

With that you Mint the blueprints that you've found

[visual roost]

And After i Mint It what can i do?

But in web i see i can build a research lab

Pur improve e upgrade my efficiency and extraction

[loud rampart]

sell them or use them at the forge in sanctume mesa to craft skins

[loud rampart]

• Scanner can scan your land to find biodata of illuvials. (All structures in its Area of Effect decreases the efficiency of your scanner, except power stations)

• In Materials lab you then can research that biodata and find blueprint-data

• In ZeroPointTransducer you can then mint that found blueprint data to a blueprint NFT which you then can use to craft a skin in OverWorld or you sell it on the illuvidex.

• With Powerstations you can increase the efficiency of your research labs and element/fuel production buildings and deliver the power needed to start an activity in your structures

• Connecting your buildings with a path increases your path bonus, which then decreases your activity time of the connected buildings.

[visual roost]

Okok thanks

[lone swallow]

Please
I recently sent a small amount of ETH (0.003 ETH) from my MetaMask wallet to my Illuvium account using the Immutable X bridge, as a test before making a larger transfer. The transaction was confirmed successfully on Etherscan over an hour ago, but the funds have not yet appeared in my Layer 2 wallet
How long does it take for the money to reach my account?

[tacit palm]

Did you send to your Passport adress or your Metamask adress on IMX?

[lone swallow]

I sent to my account passport with metamask by this method on video

[tacit palm]

Check your Metamask address on the Imx explorer immutascan it is most likely in there

DMs are scam

Noone from the team will Dm
You first

[lusty slate]

It's probably in your IMX connected MM you need to send it to your passport. Do transfer funds but now select IMX option, your eth should be there, just finish the process.

[lone swallow]

Thank you so much you are a genius

[lusty slate]

https://tenor.com/view/bear-hats-off-respect-bye-bye-gif-8633553

[lone swallow]

@tacit palm thankyou my friend

[lone swallow]

Please I want to convert Ethereum to USDT from inside illuvium
Is this possible?
I charged my account with Ethereum and when I came to buy the land, I was asked for USDC.

[lusty slate]

You can't.....IMX OG doesn't support smart contracts. You need to bridge it to L1

[lone swallow]

Thank you so much brother, I'm really a terrible beginner😂

[lusty slate]

No worries we all are lol

[arctic zinc]

There’s plenty of land for sale to be purchased using eth. Good luck.

[lone swallow]

Thanks I bought one

[visual roost]

Hi ,how can i sell fuel i have krypton but how i sell on market? When i select fuel Exchange i don t see fuel

[loud rampart]

can't sell them directly anmyore.
check pins in #🎮〕illuvium-zero (How fuel burn cycle works)

[visual roost]

Thanks but when i burn fuel ,i have revenue for burn % or only First 100 best point?

[tacit palm]

Are you trying
To remove the Ilv/eth LP from Sushiswap on Ethereum?
Also note that Noone from support will DM
You first

Lots of scammers around

[loud rampart]

burn %

[untold lark]

guys.. why is this like that for claiming reward

I can't figure out where to connect with Support

LOL who are you

you are new here stop scamming

[arctic zinc]

Banning James now.

[untold lark]

@arctic zinc thanks.. by the way I need help

[arctic zinc]

Haven’t heard anything yet

[untold lark]

I am stuck with these 2 not able to claim

don't want them to expire

not sure what to do..

[arctic zinc]

Weird. Seems like the others were working. But those two are certainly different. I’d say send those screenshots and you passport wallet address in an email to [e-mail]

[untold lark]

nevermind

I accidentally cliamed in in fuel

LOL

[arctic zinc]

https://tenor.com/view/abdallah-abdallahsmash-abdallahsmash026-welp-oops-gif-18341264

[untold lark]

So I got this

basically

[arctic zinc]

So you could go buy beyond disks (for illuvitars) or pay for automated drone runs (to capture illuvials). Or wait and use it later when you can be playing more.

[untold lark]

automated drone runs.. oh.. and I can use the illuvials to fight

[arctic zinc]

Yeah

[untold lark]

I see.. I have never figured out the automated drone runs. but I'll figure that out later I guess.... can you even buy Fuel OTC?

[arctic zinc]

https://illuvium.io/news/automated-drone-runs-are-live-start-collecting-illuvials

[untold lark]

Does it cost to travel to different worlds now?

[arctic zinc]

The fuel is account bound. So no

[arctic zinc]

The regions, yeah.

[untold lark]

and the difficulties

[arctic zinc]

Yeah

[untold lark]

is different fuel cost right? okay thaks.. I guess I have somethings to play with now.

[arctic zinc]

Yeah costs a likely a bit different from when you were here last. And each fuel unit is basically worth $0.01

[untold lark]

okay.

do I need to be in front of my computer to do ADR?

[arctic zinc]

Actually it works from the phone

[untold lark]

? overworld is on mobile?

[arctic zinc]

No. The ADR just lets you get illuvials

[untold lark]

oh okay.. how can i do that on the go

[arctic zinc]

https://overworld.illuvium.io/autodrone?_gl=1*cdqdt8*_gcl_au*MjYxMjA2MzIwLjE3NTE3MzA5Mjg.

[untold lark]

This?

OMG..

[arctic zinc]

Yes

People are still flexing their draws in #🎮〕illuvium-overworld

[sonic burrow]

Hi, the support page seems to have changed and is not possible to open a ticket as before

Do we have to create and account or the "agent sign-in" option is was what used before and now is not working?

[sonic burrow]

@arctic zinc do I just send an email to [e-mail]?

[arctic zinc]

Yes.

[arctic zinc]

No not that. It’s weird at the moment.

[untold lark]

@quasi pulsar hi Helpful Peter, I was referred to you by @neon igloo
I need some help I couldn't find my board in Illuvium Arena and emojies for set 1 and 2, I think. I reached some milestones for both for sure. I can't remember now. I couldn't find the skins and emoji.. could you help?

[ashen torrent]

Is there a way to tell whether an Illuvial was obtained through ADR or captured in the Overworld?
@arctic zinc @quasi pulsar

[arctic zinc]

I think it might be possible. But probably not on the IlluviDex. Maybe looking at immutascan. I’ll see if I can tell.

Oh and banning this scammer

[arctic zinc]

So… technically you can tell pretty well by seeing if the player was burnt a shard before minting the illuvial. But it always proves surprisingly difficult for me to find the correct transactions on immutascan that correspond with the illuvial on the IlluviDex. My memory is that one way to get to it is to find the illuvial on tokentrove and then that page will have easier ways to get the right page on immutascan. 🤷

An example of someone that got illuvials from overworld https://immutascan.io/address/0xee9022f758c0358ccd21cd81abd00d7beb529ec7

But when someone is doing ADR while also playing overworld then things look a bit more confusing and it’s harder to tell what was from where.

[quasi pulsar]

you guys reverse engineered the stats so this will be piece of cake for you xD look for shard ID in metadata, if they do not have this one, its ADR

[quasi pulsar]

lets start with this page, login here, and check if you have any rewards to claim

• https://illuvidex.illuvium.io/account/claim-items

[ashen torrent]

Nice idea, I’ll run with it and see how it goes

[ashen torrent]

It works!

[quasi pulsar]

whooop whoop, lets goo I expecting some cool new features now ^^

[low walrus]

Scammer bhadwe bkl randu raand

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[static holly]

Feedback Submission Error – Temporary or Intentional?

I'm not sure if it's just me, but I'm getting a 500 error when trying to submit feedback. Is this normal?

Could it be that, since Overworld is going to be completely revamped, Illuvium decided to disable this feedback channel intentionally — hence the 500 error? Just wondering if it's a temporary issue or a conscious decision due to the upcoming changes.

[quasi pulsar]

no, no intentional disabling of any in-game reporting tool features, can you try again?

based on the description, devs are aware of the issue when the game shows you that you won, but you actually lost the fight 🙏

new one arrived

[static holly]

Working

If i'm right there no need to report bug in OW right since the new MMO will completely change a lot of things ?

[arctic zinc]

You seem upset. And your anger seems to involve this user you are replying to here. What is wrong? Is there anything that we can do to help?

[untold lark]

oh cool

[quasi pulsar]

damn, let the NFTs rain

[untold lark]

oh wow Peter you are great

Peter The GREAT

[quasi pulsar]

gerat are the ppl who created the page and art, and ppl who purchased enough stuff to get those rewards 🤣
I am just a messagnger, messangers usually die 🥶 so I am happy to surrivive another day xD

[untold lark]

how to use them?

if I used them they will be permenantly stuck to my account?

[quasi pulsar]

nah, you can swap them every match you play

in Gauntlet:

[untold lark]

can you sell them afterwards even if you used them?

[quasi pulsar]

yes, there is no log of them being used etc, its just an NFT, If you own it, you can equip

no soulbond on equip etc

[untold lark]

wow Wave 1 battle boards are rare

LOL but only listed price

wow Only 42 Battle 1 Skin Boards
Nice to see the team has made the page looking so good so far.

It was hard to filter for just Beyond Wave 1 battle board. It included Wave 2 I had to count them individually. Not sure if they can fix that. LOL

The animation is looking good

[loud rampart]

need to evolve into cameraman, cameraman's always survive

[quasi pulsar]

taken by @glossy prairie already

[visual roost]

Hai guys i have usdc immutable x in pending but how many time for ready to withdraw? Can you send me e guide step by step for withdraw?

[bright scroll]

Hello, I have a question about Leviathan

Is this the right place where I can ask questions to better understand the game?

[daring shale]

Hi. What's your question?

[bright scroll]

I noticed right now in this last leviathan game I just played that it’s still kind of random for card draw. As an experiment, I went in and bought a bunch of extra slappin and saw less then I did yesterday. Yesterday I got stage three right away today I barely saw any rolling none stop. My question is if I sell a bunch of my illuvial‘s and only keep the ones I want in my build. Will that increase the chances that I get those cards or does the game automatically populate illuvials you don’t own?

Thank you

[daring shale]

I want to clarify if I understood your question correctly.

You mean: if you sell some of your NFT Illuvials on Illuvidex, will the game increase the chances of getting the remaining Illuvials in your draws?

Did I get your question right?

[bright scroll]

Yes

[daring shale]

The number of your NFTs cannot affect the chances of drawing Illuvials.
All players share a common pool of Illuvials.

[bright scroll]

I thought the leviathan was for fighting with the illuvial that you own?

Is this innocent?? if so, can you please explain the difference between arena gauntlet Ranked and arena gauntlet Leviathan?

[daring shale]

Not exactly.
If you don’t own an Illuvial, you can still use it.
It will just have standard stats and be at level one.
So, you get the advantage of its class and affinity, but nothing beyond that.

[daring shale]

If you own an Illuvial, the game will give you your highest-level copy of it.

If you don’t, you’ll use the standard copy.

[bright scroll]

🙏 thank you

[arctic zinc]

I’m afraid our best step by step guide is currently offline. But this should probably help.

[near elbow]

Does illuvium play on Mac anymore? I keep getting an error in patching data

[loud rampart]

yes, mac support got paused for arena + overworld end of last year.

[lethal kite]

Is there anyone to talk to about plot issues in Illuvium zero?

[loud rampart]

what's the issue? Maybe i can help

If it's about bugs, it's always the best if you use the "report issue" button ingame and fill out a bug report.

[lethal kite]

I will submit a ticket, thanks.

[summer mirage]

Hey guys, I just fired up Overworld for the first time in a while and it is all choppy. I never had any problems previously, even with the settings jacked. My PC is pretty powerful. Any ideas about what I should check?

[lusty slate]

Try deleting "save" folder:
#❓❗〕community-help message

Let me know if it helps

[daring shale]

Hi. When I try to claim the reward for "Arena Gauntlet Divisions Season 2 – July 4th, 2025", I get the following message:

"The system is currently under maintenance. Please try again soon, we’ll be back online shortly!"

Could you please let me know when the issue is expected to be resolved?

Dear scammers, please don’t waste your worthless time on me.
There’s no need to message me.

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[loud rampart]

i guess it means that it's currently under maintenance and will be online again soon 🙃

[daring shale]

Everything’s working now.
Scammers, if you somehow managed to speed up the resolution of my issue — thanks.

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[loud rampart]

hmm... i still get the maintenance message.

might be a bit buggy 🤔

[daring shale]

Scammers, help him too — your method works. 🥹

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[loud rampart]

https://tenor.com/view/please-pretty-gif-22543226

[dawn berry]

where do you get our rewards again? i thought it was on profile but cant seem to find it now

ah i just see winnie message over there, its temporarily down

[daring shale]

https://illuvidex.illuvium.io/rewards

[loud rampart]

yes, it's under maintenance

winnie got a bit lucky to get into the test distributions it seems 😄

[summer mirage]

Appreciate the response, thanks man. I didn't even try it though. I tried some other games and they are also choppy. My PC has been weird ever since I installed the MetaMask browser extension. I think it's something to do with that. Or I have a virus or something 😬 Hopefully not 🤞 Thanks again though, appreciate you trying to help 🙏

[lethal kite]

Can anyone explain to a golden retriever, how to move game assets from immutable X to immutable zkEVM in order to play zero?

[loud rampart]

he's a scammer don't interact with @scarlet river

[loud rampart]

Illuvium is not on zkEVM so no need to transfer assets there

[daring shale]

Hi! Slightly off-topic, but just so you know, after asking a question like that, scammers might start spamming you. Stay vigilant.

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[arctic zinc]

I’m not sure what they intend. But it’s this message that is part of the scam.

[static holly]

I did some capture in Overworld like capturing blazenight Tier 4 stage 3 illuvial which represent a gain of +320 points but my score on the leaderboard is still empty. It was yesterday capture.

[loud rampart]

did you finish the run?
Afaik there's a bug where sometimes the points are distributed after finishing the run.

[static holly]

Not run is still active, i will look at my score once run is completed. Thx for the info

[visual roost]

Hai ,a plot tier1 with 1 solon dredge and 12 inverter ,at level max how many solon/day can i make ?

[loud rampart]

check the max output of converter/extractor on the puctures below

[visual roost]

But you burn fuel?

[loud rampart]

i'm not sure i understand that question correctly.

• Yes, you can burn fuel?

[visual roost]

No Sorry, do you burn your fuel?

[pseudo hazel]

I made 4 auto drones in the overworld but it's not counting points or ranking me

[visual roost]

With auto drone ,whats the revenue?

[lusty slate]

Clear cookies and cache refre
refresh page, if that doesn't help contact suppor

[lusty slate]

For Auto drone runs you compete in the OW bounty hunt. Read article for detailed weekly leaderboard rewards

https://illuvium.io/news/illuvium-rewards-are-back-rangers

[lone swallow]

Hello brothers, please what is required for this building to work efficiently?

[pseudo hazel]

Not work

[lusty slate]

Contact support from the website and create a ticket

[lusty slate]

You need to get it as far away from other structures as possible, select the move option and you can see the efficiency change

[pseudo hazel]

alrd, thanks

[tepid shell]

Hi all, it's been a while since I've been on here. I'm looking for the v1 staking page? I'm have some vesting and would like to claim them

[lusty slate]

You have to go to illuvium official website:

[silver elbow]

Hi, I used to have an Illuvium account before Passport. Is there any way to recover it? When I log in with the same email address for Passport, the account isn't there? I also can't log in to my passport account via wallet. Immutable is writing "change network but this is not true

[loud rampart]

not as far as i'm aware.
Why do you want to recover it?

[silver elbow]

Already connected by wallet, but this immutable passport is working so bad :/

I have an offer on my land and cant accept it

[silver elbow]

the offer is forever or temporarily?

[vagrant remnant]

how to migrate my ILV to ETH ? pls

[lusty slate]

careful with Dms they are scam

[lusty slate]

what do you mean migrate ILV to ETH? Do you want to send ILV from IMX to ETH Main Net?

[vagrant remnant]

Yes. i think it's the best move to do

[lusty slate]

Go to illuvium website, click on your profile pic (top right corner) and select the withdraw option from your passport and follow the instructions (this process takes like 24h) if you have an inconvenience tag me here

[vagrant remnant]

thx. whati s the best blockchain to keep my ILV, in your opinion?

[tacit palm]

Can only be on IMX or Ethereum

I prefer Ethereum for larger amounts

[lusty slate]

Just what Lars said but I would add to have it in cold storage Hardware Wallet

[tacit palm]

100%

[neon igloo]

wen rewards stuff gonna get fixed? specifically beyond rewards not showing up?

[lusty slate]

I will inquire about it

[inner lotus]

Agree, hw wallet and you are Gucci.

[lusty slate]

@random wing what is your IMX Passport wallet address to check where your founds went

[random wing]

HI

[random wing]

It would be better if it was private, I'm confused sir, I have many questions.

dm sent @lusty slate

@tacit palm

[solar swan]

My fuel has been taken but no Illuvial 3 times ....

[loud rampart]

i would recommend to open a ticket.
Also, clear browser data, restart browser and login fresh.

Me personally i always get that something went wrong when i opened a couple dozen tabs and not switching off my pc for 2 days.

[solar swan]

I use phone right now.

[loud rampart]

can't say anything about that unfortunately.
I never use phone for crypto related stuff.

maybe the same there.... where you logged in and switched to other applications and then back to the website and started drone runs?

[limber prism]

just had the same thing happen to me twice and one of them it apprently gave me illuvials but didnt update my bounty leaderboard

[solar swan]

Trying everything...don't seam to work...it was fine yesterday.

[solar swan]

I didn't get anything i checked 😕

[limber prism]

Took a second but I know got both runs however it hasnt attributed them to bounty leaderboard points and one of them was an ophisto so...

[solar swan]

Well the hole point is Bounty right now......for me anyway.

[lethal kite]

So everyone knows. I went through the discord ticket channels and the "agent" I was set up with for sure put a sweeper on my wallet and ripped me off.

Incredibly fun time here "Attempting" to play this game.

[solar swan]

How did they fix it? I did quite some but i get illuvial now but no points like u said. 😔

[mystic pewter]

Prevision for MMORPG date?

[formal turret]

Hi all returning after a long layoff can i get help to navigate to where my lands are that i purchased in auction i cannot find them ty

[arctic zinc]

We don’t do support on discord. It’s all done through the game or the website.

I’m sorry that scammers got to you in your DMs

[arctic zinc]

I assume it’s still in the address that you used to mint the land nft.

The thing to do is to go to the IlluviDex on the illuvium website. Log in using an email controlled passport account, creating an account if you don’t have one. And then the important part… go to your account and add a secondary wallet. That will be a metamask controlled wallet on the immutable X network.

You will then be able to use your land nft while simply logging in with your email address

[quasi pulsar]

hey buddy, just read your ticket, there is still something we can do, ping me when you online (you can DM me, I will NEVER dm first), preparing some instructions thru email as well

[lilac vapor]

Hi guys. After a long break, I logged into my immutable passport through my email, but my progress and items disappeared. I was also assigned a new ranger name and when I tried to change it to the old one that I had, it gave me an error that the name was already taken. What should I do?

[loud rampart]

is it possible you just played on testnet before?
And now created a passport account for the mainnet?

[lilac vapor]

I played when there was a tournament for catching illuvs

[loud rampart]

that could be both, preseason on testnet or season1 on mainnet.

I would recommend creating a ticket and contacting support to get your account stuff figured out.
(Please note, nobody from team or mods will dm you first... lot of scammers arround)

[cold hatch]

Hello I am new to the game. Can someone explain why I keep getting a Patch Data error message? I’ve deleted and reinstalled numerous times and also verified as well. What am I missing?

[loud rampart]

are you trying to install on a Mac?

because Mac support got paused unfortunately.

[wooden pivot]

How to solve this problem?

Can collect ores and plants, but cannot fight

@loud rampart Do you know how to solve it?

[static holly]

Try returning to main menu if it's not working try again. It should fix it when this issue is appearing.

[loud rampart]

What linkky said. (Might need multiple reloads)
Also Make sure you have default weapon + Suite equipped

[cold hatch]

Yes I am. Do you know how long that will be?

[wooden pivot]

No matter how many times I restarted, it was useless. I couldn't fight. I logged in and changed the drone and this happened. This made me very angry.

[wooden pivot]

@loud rampart @static holly Please come up with a solution. After switching drones, the account cannot fight and keeps getting error messages. The other account can fight normally.

[static holly]

To is more on the dev side to be fix or a special issue. Maybe @quasi pulsar or @arctic zinc will find a solution. 👀 #❓❗〕community-help message

[loud rampart]

#🎮〕illuvium-overworld message

[static holly]

Need more information about this issue in game Overworld:
Validate with QA and Dev if performance degradation is linked to the number of Illuvials in a player's inventory. Player NicoRamone owns over 9,000 Illuvials and has already submitted several reports regarding this issue.

[vocal bolt]

@loud rampart Howdy Doctor, just wanted to find out how I can acquire the role or permission to be able to share video in the voice channels?

[loud rampart]

you need to have the ranger role
To get the ranger role, you need to be discord level 5
Every post you do gives you a little exp to level up to 5.

Can check your level in #👑〕bot-commands

[vocal bolt]

Awesome thank you Doc, I assume that I will also unlock being able to share pics and such as I rank up in this server and gain those roles?
and is there perhaps an expedited method of fast tracking ones level up by server boosting or any other means maybe?
I mean... I dont wanna have to excessively spam posts to level up quicker but ill shamelessly do so if I have to

[arctic zinc]

Don’t spam post. #✍〕rules

https://tenor.com/view/cdl-cosmic-dream-lounge-level-up-level-gif-26772770

[vocal bolt]

Did I say spam post... I meant to say - eagerly share in conversations and voice my opinions

[arctic zinc]

Ride forth and post gifs, Ranger

[limber prism]

From my understanding that is not even close to a priority at this point they kind of poke fun of it at the end of the recent mmo town hall when also talking about mobile. If i had to guess it will be sometime after they've released a playable version of the MMOLite so I'd expect at least a few months possibly next year.

[cold hatch]

Ok thank

[static holly]

I have an issue in ILZ. I can't no longer choose the resolution in the graphic tab (image 1).
What should be (image 2)
I did reinstall the game. Maybe I need to delete some specific file in the Epic Game Folder ?

[grim berry]

yo if i only earn rewards in Zero and Overworld does is it ok if my Son earns in Arena only or do we need to report that?

[lusty slate]

I don't see why not, just follow the multi account rules and you should be fine.

[prisma wren]

i seem to have downloaded the base game from epic. i feel like i tried evrything. lunching whit -notrheading seamed to work but always froze the game at the main menu.

[loud rampart]

are you trying to play the game on a Mac?
Or are you trying to run the game on a low spec system?

[prisma wren]

im using windows on a high spec system

[dawn lantern]

‚My rewards’ page down? It says no rewards available to claim but that cant be true

[quasi pulsar]

disabled for few moments, should be back shortly

[unkempt sail]

How do I withdraw my ilv/eth ?

[lusty slate]

Go to your profile > withdrawal > follow instructions. Of you have more questions about it tag me in this channel

[thick tiger]

Hi. I was hoping someone could explain some mechanics to me in illuvium zero. I have fuel converters set up and upgraded my first to level 2 recently. I noticed that at level 1 upgrade the cost for conversion matches output, e.g. 3 hyperion to 3 Solon.

Now after the upgrade, I note that the cost is 6 hyperion and my Solon output is only 5. Can anyone tell me why or how to tweak?
Thank you in advance

[mild hawk]

Yo can someone spot me for like 30$ to 50$ ? Got nothing to eat fr 😔

Fuckin my groceries and rent pileinup

[bronze lark]

Hi! I need help with logging in and accessing my assets.

I registered for Illuvium over a year ago, linked my MetaMask wallet, and purchased assets. Now I can’t log in properly:
    1.    The “Connect” button for MetaMask does not work – the wallet doesn’t open or connect.
    2.    I can log in via email and confirm through my inbox, but there are no assets in the account – it looks like a new one.

I’m using the same email and wallet I originally registered with.
Could someone help me restore access and reconnect my wallet?

Thanks a lot in advance!

[fresh moth]

Firstly, be very careful for scammers in dms!

Now, this can sometimes just be a browser or cookie issue, if it's metamask continously spinning. I woudl reccomend opening your illuvium site up and trying to connect from a different web browser!

Alternatively, make sure all other wallets are disabled, such as a phantom wallet, etc. They can often cuase interferance

[bronze lark]

Thanks! I’ll try switching browsers and disabling other wallets as you suggested.

Just a couple of questions:

1. If MetaMask still doesn’t connect after trying another browser — what else can I do?
2. Is it possible that my assets are tied only to the wallet, and not the email login? How can I confirm which wallet is linked to my original account?
3. If the issue continues, is there a way to open a support ticket directly?

Appreciate your help!

[fresh moth]

Hopefully a browser swap or cache clear will do the trick!

If it doesn't, then we can defo try some other stuff or get your through to support so they can take a closer look.

As for your wallet, since evreything swapped over to IMX, your assets (assuming you migrated them, which you liekly have done already) will be linked to that imx passport, which you will find when you click your profile on the illuvium page once logged in. (https://illuvidex.illuvium.io/account/profile)

If you haven't already migrated assets, it could be that they are just still sat on ETH side, and can easily be migrated over to the passport address by goign to your settings - (https://illuvidex.illuvium.io/account/settings) and then scrolling down a little and finding the 'transfer in' button. This should prompt you to connect the old wallet you believe they may still be on, and it should assist you in getting them onto imx fairly easily. This is ofcourse, only if they are not already there, but just incase this step is needed.

As for your assets being attached to the wallet itself, and not the email login, the immutable passport is created solely through the use of an email, so they will be intertwined!

As for contactinc support, there will be a '? Support' button at the bottom right of a lot of the landing pages of the Illuvium site, that will allow you to submit a ticket - The profile link above ^ has it on there!
That being said, it's 3am here, so if I do not reply and you have anymore issues, don't hesitate to @ the mod's and thye'll make sure to keep lending a hand!

[bronze lark]

Thanks so much for the detailed explanation and support — really appreciate you taking the time, especially at 3am!
I’ll go through the steps you mentioned, check the settings, and try the “Transfer in” option if needed.
Hopefully this works — I’ll keep you posted either way.
Thanks again, and I’ll reach out if I run into anything else!

[fresh moth]

My pleasure!
And yes, absolutely let us know how you get on, and if you need anymore help!

[unkempt sail]

@lusty slate it says i have 0 balance on my profile but if I click staking it has ilv/eth

[lusty slate]

In your profile, the balance you see is your IMX passport wallet, they are 2 different things and in 2 different networks

[pallid pulsar]

I went to make a withdrawal and there was an error in the transaction on the ledger, the balance is not in balance or pending withdraw, could someone help me?

[tacit palm]

Where did you make the withdrawal from?

[pallid pulsar]

from here to the metamask @tacit palm

[tacit palm]

Check you Metamask adress on Immutascan

Were you trying to Bridge to Ethereum?

[pallid pulsar]

I was withdrawing eth to metamask

[pallid pulsar]

can I send you a DM?

[tacit palm]

Yep, I wont DM first

[nimble blade]

hi guys, im trying to withdraw ILV to exchange to eth so i can buy summer collection haha.
But my withdrawn ILV doesnt show up on pending or ready withdrawals. any advice on this please?

[lusty slate]

Try checking it in tokentrove:

[nimble blade]

hi @lusty slate the transaction reinitiated. seems like it will work. thanks so much

[lusty slate]

Good to hear 👍

[odd shore]

Hi all, do you know if there is a minimun ammount of fuel to burn to receive a reward? I'm new to the illuvium zero game,last cycle burned 42 fuel but saw no reward

[loud rampart]

No, there is no minimum
Last cycle hasn't been paid out yet.

[fickle pivot]

Hello all, i am new to Illuvium zero. I have constructed a quantum fabricant, that stays together with power station, mine, and hyperion containment unit on a same path. Howerer, the quantum fabricant does bot give me the option to burn to fuel. Could anyone help me please. Have been stuck here for so long… Thanks!

[fresh moth]

@loud rampart is your Zero man!
Any chance you've got the answer for our pal Spoon?

[odd shore]

Thanks. Is there a rule for when rewards are paid?

[loud rampart]

Cheers mate 🙂
It seems like you are mixing some things up here.

• Paths decrease the time needed for all activities of the buildings that are connected with that path. The more buildings that are connected, the higher is the path bonus. (you get 1% for each 10 buildings that are connected)
• Burning fuel you can anytime and there is no building needed for that. Check out the pins in #🎮〕illuvium-zero (How fuel burn cycles work) for more details.

[loud rampart]

usually it was roughly 1-3days after the snapshot.
However, now they are about to fully automate it and that might have caused some delays because of testing the process.
I expect them to be paid out soon.

[fickle pivot]

Thank you so much for the clarification!!! You are right, i have mixed up lots of things…. Like producing the fuels and burning them… i’ll check more details about how fuel burn cycle works. Thanks a lot!!!

[loud rampart]

https://tenor.com/view/boss-gatsby-cheers-leonardo-di-caprio-great-gatsby-gif-17147450

[fickle pivot]

BTW, is there a post or article about the fuel burn cycle that I can find somewhere?

[loud rampart]

I think this is the only official article where fuel burn cycles are mentioned.

https://illuvium.io/news/fuel-migration-what-you-need-know

[fickle pivot]

Many thanks!!! Really appreciate it!!!

[oak dawn]

I've bought some Illuvitars last year ,and it's on ETH chain ,and I can not loggin my account now, can anyone help me

[fresh moth]

Log into your Illuvium passport, and from the settings on your profile, you can migrate your assets over to IMX

[oak dawn]

I can not login now,it says I should change to IMX network in my wallet,but It can not be done

can you checke this 0x40c48dda56b4da64abbd49cc91889b4f933a1e64 for me ,I can not find my passport

And is there any airdrop for my address? I receive some NFT says there is ..

[fresh moth]

Do not interact with any airdrop claims, unless through the official website. there are LOTS of scams

Go to the illuvium site and log in

If its not working, try using a different browser or clearing cache and cookies

Once you manage to log into your passport on illuvium, I can help with the rewards and migrating etc

[oak dawn]

I can log in with my wallet by another browser now ,how to check if there is airdrop for me ,I have some NFTs

[fresh moth]

Give me a moment and I'll show you how to check

[fresh moth]

Any airdop you would have received from previous beta tests or recent activities can be found here on the rewards page - https://illuvidex.illuvium.io/rewards?_gl=1*15mxyxt*_gcl_au*MTI1NTAwMTExOC4xNzUzNzI2OTA5

You can easy check here to see if you have any rewards from older events etc, on the claim page - https://illuvidex.illuvium.io/account/claim-items

If you need to migrate any of your assets over from ETH > Passport, you can scroll down in the settings (https://illuvidex.illuvium.io/account/settings) and find the 'migrate in' button. That should prompt an assisted transfer

Lemme know if you have any other issues

[oak dawn]

Thx very much ,have a good day!

[fresh moth]

You're very welcome! You too ❤️

[odd shore]

Thanks

General question, are you this for the fun or can the game hava a good ROI and become some passive income?

[lone swallow]

Please what do you mean by burning?

[arctic zinc]

The fuel is used up. The fuel is consumed. The fuel that is burned is no longer available to be used in the Illuvium Zero game.

[arctic zinc]

How Fuel Burn Cycles Work for Landholder Revenue Distribution

• Illuvium: Zero gets 5% of the total revenue Illuvium generates out of digital products.
• Landholders will receive their share of the 5% revenue based on the amount of Fuel they burn during each cycle, relative to all other landholders.
• One Burn Cycle lasts one Week. (Reset is every Thursday 00:00 UTC)
• A landholder can see details of the current cycle(start/end-date, his share of the current cycle) ingame, by clicking the "3 bars" at the very top left to open the menu and then click the "burn Fuel" button.
• A landholder can claim his share in the "my rewards" section on the Illuvidex either as ETH or as Unified Fuel (+20%bonus) : https://illuvidex.illuvium.io/rewards

[sturdy crag]

I sent some eth from my wallet to my illuvium wallet but it’s not showing up can anyone help?

@arctic zinc

[arctic zinc]

Did you do a simple ethereum mainnet transfer or did you use the method in place on the illuvium website?

Remember that no one legitimate will be doing any support on discord besides the conversation you may have in this server.

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[sturdy crag]

I used the illuvium website

Transferred from my wallet to illuvium

[arctic zinc]

Ok. Whats the addresses for your ethereum mainnet wallet and your passport?

I’ll try to look at the transactions

[arctic zinc]

What address did you send this transfer from? I can help you look up the transaction on the public blockscanner and see what might have happened

[arctic zinc]

So far it looks good.

[sturdy crag]

Idk where to find it it’s been about an hour I was sending to my passport

[arctic zinc]

So it is still just sitting in your metamask controlled imx address.

[arctic zinc]

This address but on imx network.

Add a secondary wallet to your account profile. Use your metamask wallet to do that.

Should then be especially easy to get your eth from that address to your passport address.

[sturdy crag]

I’m confused a lil bit so do I need to be on Immutable x ?

[arctic zinc]

So it’s a bit weird how imx can work.

Your metamask wallet stays on ethereum mainnet. But it can sign gasfree signatures to authorize transactions that get processed on the immutable X network.

Basically you need to transfer the eth that was bridged. Now that it’s on imx Send it from your metamask address to your passport address.

[sturdy crag]

It’s in my token trove account…

[arctic zinc]

Not really. But you connect your metamask controlled wallet to tokentrove so tokentrove sees it

[sturdy crag]

Ok so what’s the easiest way to go from here to my passport? If it is one I hope

[arctic zinc]

So you just SEND it to your passport address

[sturdy crag]

Ok what’s the easiest way to see my passport address lol?

[arctic zinc]

Go to your PROFILE on the illuvium website

[sturdy crag]

I’m following this address?

[arctic zinc]

Yes. That’s your passport address. The address you sent all the stuff that was on your metamask controlled wallet a month ago.

[pulsar pebble]

Hi, how can I transfer this to my evm wallet?

[lusty slate]

Don't accept DMs they are scam, and the guy above is a scammer

[lusty slate]

You can't bridge ILV to evm yet....if you want to off-board it you will need to withdraw it to another network

[empty canyon]

High Vibes. Question: I tried to buy fuel which when through on my rabby wallet but failed on the illuvium page. what to do?

[lusty slate]

When you said it failed do you mean it showed you an error or the fuel has just not appeared in your profile? Remember that depending on the network it might take sometime for the fuel purchase to arrive in IMX

[empty canyon]

It showed an error on the page your showing but the transaction went through 0xe1948141d58937167f9c486183335d068b024850b1b1efa768ffa243b2b68dc1

[lusty slate]

I'll check it out but please also open a ticket 🎟 with the support team

[pulsar pebble]

What network can I withdraw it?

[pulsar pebble]

Mine was on immutable X now but I can't transfer it

[lusty slate]

Ok then go to token trove, connect your IMX wallet and do the withdrawal from there

[pulsar pebble]

This is the problem I'm having

[lusty slate]

Ok try clearing cookies and cache or a different browser

[pulsar pebble]

Ok I'll try it

[arctic zinc]

But the issue is that the passport wallet can’t be used to actually do the withdrawal. You’ll need to use a metamask wallet to do the actual withdrawal. So it would be …

1. Connect metamask to tokentrove so it’s ready to receive.
2. Logout.
3. Log in with passport
4. Send to metamask wallet address
5. Logout
6. Login with metamask wallet
7. Withdraw

Or consider using the site immutableswap.io to swap the ILV for eth using your passport. And that eth can be bridged using the immutable X bridging tool.

[arctic zinc]

Kind of weird. But I get that things can be difficult.

But perhaps there’s a way to work it out without needing the mainnet gas.

Where’s your $300 right now? What network what token?

[serene agate]

A moderator told me I can avoid paying gas fees if I register for the illuvium DApp. The tokens are ILV and are in my passport. I was looking at that.

[safe zephyr]

hi, i just initiated a transfer of eth to my passport but i think its in my imx wallet, how do i get the next prompt to transfer it to my passport? i think i may have left the page

[arctic zinc]

I’m not sure what you mean. I’m suspicious about a moderator saying to register for anything.

[serene agate]

Right now @junior birch is giving me a guide on how to connect to that Iluvium app so I don't have to pay for gas. is this true?

[arctic zinc]

That is a scammer trying to scam you

[serene agate]

I imagined it

I already blocked him. He wrote to me after the post I made.

[arctic zinc]

Should be something under the FUND section. Or something like that. I’ll check

[arctic zinc]

Good. I banned him

[serene agate]

Can you add me and help me? I don't know what else to do anymore.

i cant post pics here:S

[arctic zinc]

If you have ILV on your passport then you could swap at least a small amount for eth on a site called immutableswap.io

You could then use some gasless bridge to get the eth to mainnet if you still needed to withdraw all the ILV to swap at better mainnet rates.

[arctic zinc]

You could post pics here. But you don’t have to. Send me a request

[serene agate]

I have tried, but the 3 options it gives me to deposit give me an error because of the region.

[serene agate]

ok,I send you

[safe zephyr]

ok thanks, not seeing it anywhere under add funds though, just sends me through the process again

[arctic zinc]

So deposit from IMX wallet should do it. Is that what you were trying last?

[safe zephyr]

yep i did all that, https://etherscan.io/tx/0xbdf06ffe1520d4298911ae6e4d08f72b318108870825c726f17a27b897c66e58

says deposited into the bridge, wondering what i do now

[arctic zinc]

But that’s MAINNET. Now you have to do the IMX transfer

[safe zephyr]

yes how would i do that

after around 15 mins of waiting for the first step to end it just said "this is taking longer than usual contact support" but it looks like it went through so idk why it didnt bring me to the next step

[safe zephyr]

ohh sorry let me try that

it worked, thanks!

[arctic zinc]

Oh good.

[lament maple]

kazahstan not allowed to play?😭

[severe beacon]

Hi! 👋

I’m currently experiencing a problem when trying to start a battle. Every time I launch a fight, I get a 404 error and the match won’t load. I’ve already tried restarting the client, clearing cache, switching browsers, and disabling VPN/antivirus — but the issue still happens.

Is this a known bug, or is there anything else I can try?

Thanks in advance for your help! 🙏

support here ?

[lusty slate]

Try deleting saved folder:
#❓❗〕community-help message

If that doesn't help then open a ticket with the support team in-game with B

[severe beacon]

Ca ne marche toujours pas lol

[arctic zinc]

This pinned post has info about this #❓❗〕community-help message

[arctic zinc]

Perhaps log out of your passport account and log back into your passport account.

[gilded spindle]

Hello how I can setup my code for illuvuim zero

[arctic zinc]

I just realized that this site is the place for you to get setup. My fault.

https://illuvidex.illuvium.io/alliance-hub

[loud rampart]

don't it's a scammer

[static holly]

Do you know the website that was created to explore Illuvials' stats?
I'm currently looking into how to retrieve TPI and illuvials stats data via an API.

[cloud axle]

I have got options you use on that

[static holly]

What do you mean ?

[ashen torrent]

Hi, we're developing an illuvial sharing system for Illuvium. We discussed it with Kieran last Friday. A quick question: Is ILV's NFT contract deployed on the Ethereum mainnet and then registered on Immutable X?
Does Immutable X support smart contracts? Is it possible to call custom contract methods like on EVM, or interact with contracts registered on Immutable X?
@arctic zinc @quasi pulsar

[quasi pulsar]

||edit pings do not ping ppl 😛 (you have to re-send the message or ping in post below)||
no, ImmutableX do not have ability to set up contracts unfortunatelly

they released new chain zkEVM where you could have some fun with contracts, but Illuvium is still on ImmutableX

What Polemos is doing I believe (BUT DONT KNOW FOR SURE) they have custom partner API they can call to connect wallet to your account with illuvials you are renting and unconnect when rent is over

[ashen torrent]

No wonder why our devs can only find some basic functions on imx (mint, burn, etc.), many thanks.

[lime fulcrum]

is it true ? or is my client bugged maybe ?

i havent found a match since few days now xD

[loud rampart]

you playing on testnet?
Took me like mins max to find a game today

[lime fulcrum]

@loud rampart no its gauntled ranked on mainnet. i didnt find a grp since few days... i had to decline my metamask wallet could this be part of the issue ?

thats shown when i try bound a new secondary wallet ^^

[quasi pulsar]

getting the same, looks like a global issue pinging devs

[wild folio]

Hola, estoy teniendo un problema en Illuvium Zero que me impide combatir.

Me aparece el error:
400 – Collection did not return a match for ""

Y cuando intento reportarlo desde el launcher, me da otro error:
500 – Failed to send feedback

Ya intenté:

Reconectar la wallet

Verificar que los Illuvials estén en mi colección y no en staking

Cambiar de red / reinstalar el juego

¿Pueden ayudarme o decir si esto ya está reportado oficialmente?

Hi, I'm experiencing an error in Illuvium Zero that prevents me from entering combat.

• I'm getting this error:
  400 – Collection did not return a match for ""

• And when I try to report it through the launcher, I get another error:
  500 – Failed to send feedback

I’ve already tried:

• Reconnecting my wallet
• Confirming that my Illuvials are not staked
• Reinstalling the game and clearing the cache
• Verifying that I'm on the correct network (mainnet)

I'm attaching a screenshot of the error. Could you please help me?

[arctic zinc]

You probably need to equip pistol or jumpsuit .

[cloud axle]

I have ideas that could really help which you still appreciate

[fathom current]

can i still come back and play? was a testnet player and loved the game but not sure if i need to make any purchase to play the game again? or is it still free to play the game?

[arctic zinc]

You can still play. You do have to pay to be able to capture many of the illuvials. But the PvP stuff is free

[fathom current]

is overworld still here? i loved playing it, how much ilv do you think i need to get started

[arctic zinc]

You Don’t Pay with ILV. Pay with eth or a credit card (or USDC)

I’d say get started in overworld for free. And then decide how much fuel you want to get.

https://illuvidex.illuvium.io/fuel
$19.99 is a popular fuel purchase. But you could start with less

[fathom current]

oh thats nice, what about the rewards? what are they playing for?

[arctic zinc]

Rewards for the top 100 usually. https://illuvidex.illuvium.io/leaderboard/overworld-bounty

This site breaks down what to capture. https://illuvilytics.web.app/kingzpedia/bounty-hunt

[fathom current]

thank you jesse!

[static holly]

Hello, Where can I find the endpoint (API) of the bounty hunt list OW ?

[arctic zinc]

My scammer sense is triggered by that post. Don’t worry about it.

https://tenor.com/view/mean-girls-karen-fifth-sense-stupid-dumb-gif-6706623

[solar swan]

what is that eror? so sus keep failing to catch illuvials at ridicol try s . all off them good ones fail catch does that eror impact it?

[lusty slate]

Open a ticket with support by reporting in-game with B

[hallow tree]

Any help with a payoal prob

[tacit palm]

what is that?

[hallow tree]

Paypal

I hate using PayPal wallet cuz it says one thing in the next and I accidentally sent from a layer 1 to a layer 2 and now I think I need to talk to immutable

Ok i got thanks again

[daring shale]

Guys, quick question — if you're not in the TOP 100 in Overworld, should your current rank still be visible? Like, for example, 120th place?
It used to work that way.
Is it still working like that now or not?

[loud rampart]

unfortuantely not.
An ingame feedback would be appreciated, so we might get it back soon 🙂

[tall holly]

If you catch example holo t1 it 16 points,if i catch 10 are is that 160 points or need to stop hunt that and try to catch others on list.Its all because dont have option to see how much points have

[loud rampart]

yes, you can catch multiple of the same holos and the points add up

[neon igloo]

why??

Makes it hard to look at non passport wallet stuffs

Nevermind... looks like things show up if you add a wallet in the search bar

I always just tacked it on after ranger/

[bitter nest]

@tight spruce hey Rich, can you walk me through how to clean data from my game that you mentioned furing the tournment, for me to try to fix the disconnection issue I'm facing every time I start a new match?

[tight spruce]

#1229780440823631912 message

Delete your "Save" folder for Illuvium game and check if you can log in to the game

Input this to your file explorer to get to the folder directly:

%appdata%/../Local/Illuvium/

[tight temple]

Hi everyone, I have a new device and a haven't checked my nft in years and I need help logging in any advice?

[arctic zinc]

If it’s been years then any illuvium nfts will likely be on a metamask controlled wallet. So the best process would be to create a passport account and add that metamask controlled wallet as a secondary wallet.

-create new account on illuvidex.illuvium.io using a secure email address. (Control of that email address will control your account and a wallet to play the game)
-go to profile and then use the dropdown menu to go to “account settings”
-add a secondary wallet
-use metamask on ethereum mainnet to connect that secondary wallet (you might need to turn off other wallet extensions like phantom wallet)

That’s pretty much it. Everything else should work pretty fine after that.

[tight temple]

OK thanks trying that now

[arctic zinc]

What illuvium nfts do you remember having?

[tight temple]

T3 land and some other illuvatar or something

[arctic zinc]

Nice. Yeah should work.

[tight temple]

I'm having problems linking, I can't even login on the meta mask wallet only in a browser

[arctic zinc]

Oh. Are you using a mobile device?

You can’t add a secondary wallet on a mobile device. You will need to use a computer and the metamask web browser extension

[feral spoke]

K

[tight temple]

OK I will try again later, make sense because I even tried it on the tablet , thanks!

[lapis wadi]

You can see in the photos I posted above that although I caught the illuvials of the week and I should have 156 points right now, my points are not being processed and I cannot rank on the leaderboard. What kind of error is this?

[loud rampart]

#🎮〕illuvium-overworld message

[lapis wadi]

idk why but i cant send photo on that channel sir

[loud rampart]

you don't have the ranger role, without that role you can just post photos in this chanel
You can get the ranger role when you are discord level 5.
You can get higher levels in discord with getting experience with every post you write.
Can check level in #👑〕bot-commands

[lapis wadi]

so how do i share my problem if my level not enough

[loud rampart]

in this chanel here

[lapis wadi]

ye i did thx

[lapis wadi]

@tacit palm

[loud rampart]

#🎮〕illuvium-overworld message

[lapis wadi]

Unfortunately I've been having the same problem for 3 weeks I haven't received any rewards and I don't even appear on the leaderboard

[loud rampart]

then i would recommend to contact support with hitting b ingame to open a bugreport.

[lapis wadi]

I actually talked to Felix but he didn't fully understand my problem haha he said same thing with Peter

[loud rampart]

i don't know a felix
Be aware, in dm's are mostly scammer

Always try to provide as much information as possible.
Like that you never got any points so far, that's maybe a completely different problem than if you didn't got points so far on the leaderboard this week.

[lapis wadi]

Felix Archer

[loud rampart]

ah,... from the support team via e-mail?

[lapis wadi]

yeah

[loud rampart]

yea he and peter definetly can help you better since they have access to data stuff.

[lapis wadi]

i hope so sir

[quasi pulsar]

unfortunately some users may encounter the issue where points for Bounty LB are not being granted to them (I see a trend for users who use VPN, or anonymous proxies) unfortunatelly for now i do not know a workaround that could help.

team is aware of this, I know its not perfect but all weeks affected by this issue going to be recalculated based on the blochchain data, so if someone would be placed higher on the LB due to missing points, the will get the missing difference after the recalculation

ahh, well, Spoon provided my previous message to Linkyy as well 🫡

[lapis wadi]

If I open a new account, do you think I would have the same problem again?

[quasi pulsar]

thb, not 100% sure, I am not a dev, but when report is arriving and we checking to provide as much info to devs as we can, usually user gets in to this state and is more likely to encounter it and like 90% i checked usually use VPNs, or other tools that alters their connection (there maybe some weird connection issue with ImmutableX mints, server confirming or something, dunno). It feels like user's setup specific, some few stars align and you get this one.

So if you are one who encountered it, something in your setup can trigger it again. But again, I have no insights of the underlying issue, just a guess work :/

[lapis wadi]

i got GoodbyeDPI on my setup i will delete it and try again then thx sir

[graceful jacinth]

you haven't encountered the problem. 1 shard in the game and 23 in the wallet

[loud rampart]

i would recommend to contact support with hitting b ingame and file a bug report.

[thick jackal]

I downloaded the game and I immediately got this error help

[arctic zinc]

I assume it’s this…

#❓❗〕community-help message

[graceful jacinth]

LoL little scammers

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[solid prairie]

How do I more easily get ringnut to raise the energy of illuviums? where can I buy?

[solid prairie]

im with the same error, did you fix it ?

[loud rampart]

can't buy consumables.
Can just farm them in the runs you do in overworld

[arctic zinc]

When the account is not on the discord server it’s difficult to take action. But it is possible if you follow these steps. #🚨❗〕report-scammers message

[cunning night]

hello, I just caught these two illuvials this morning , I even shared it to our group chat but after the run I haven't seen them. tried logging in and out multiple times but no luck.

[arctic zinc]

Have you pressed B in game to tell support about the issue?

[cunning night]

not yet, lemme do that thanks

[lime fulcrum]

i cant find gauntlet grps with my main account anymore pls help

second account i find grps in mins but my main account i can wait for hours and dont even find a second player

[arctic zinc]

Makes me think it’s an account based issue. Press B in game to let support know

[lime fulcrum]

okay @arctic zinc

[quick fractal]

gm

how can I transfer my Illuvitars from my evm wallet to immutable passport?

[tacit palm]

You can connect your Evm wallet on the illuvidex on IMC and use the transfer function to send the nfts to your passport.

[quick fractal]

My wallet is connected to Passport, but my Illuvium NFTs are not showing up there, even though NFTs from other games are (for example, Gods Unchained)

I tried sending 1 NFT via transfer from TokenTrove to Passport, but it just disappeared 🙂

[tacit palm]

what NFT did you try to send?

[tacit palm]

log out of passport,and connect using the Metamask adress you have you NFTs on

you can the

then click wallet

and the click transfer out.and you should see all the Illuvium based NFTS that can be transfered on your screen

[solid prairie]

Where is my Gem ?? i have 30 and in game appears only 2 ?????

[loud rampart]

i recommend contacting support with opening an ingame bug-report (hit "B" ingame)
Try to provide a bit more information, to speed up the process 🙂

[solid prairie]

Hum omg my english is bad.. ok

[loud rampart]

doesn't need to be perfect english 😉
Just try to provide info on for example

• What gems exactly
• Did you buy them just recently or did you farm them
• whatever else comes in your mind

It's just helpful to speed up the process of helping you out 🙂

[patent slate]

Hey guys! Where can I discuss a specific proposal with the marketing arm at Illuvium?

We are already working with Axie, Beam, OffTheGrid, Xterio, Ronin and I believe this would be a strong fit for ILV

[sacred grail]

Illuvium Support

If you need assistance or wish to report a bug, we're here to help!

Use our in-game reporter to report bugs with Arena, Overworld or Illuvium Zero. This will speed up the resolution time of your case.

Alternatively for other issues, please navigate to https://illuvidex.illuvium.io/ and click on the "Support" button in the bottom right corner of the page and fill out the form.

In both instances, please provide as much information as possible.

[arctic zinc]

Use the (?) button on the website to contact the team

[candid wagon]

Is there any news about Leviathan? Will they later use it like they did with Gauntlet and give you rewards through a table, or will it just be tournaments?

[lusty slate]

Things are being ironed out with Leviathan but for the short term, rewards will just be in tournaments

[lusty slate]

IPL is F2P no NFTs needed

[umbral holly]

Hi, I'm new and would like to play to generate income. Could someone refer me to the game?

[loud rampart]

can download in epic games launcher

https://illuvium.io/news/illuvium-rewards-are-back-rangers

there's also the next tournament of the Illuvium Pro League coming soon

[umbral holly]

Thank you very much, good man.

[loud rampart]

https://tenor.com/view/boss-gatsby-cheers-leonardo-di-caprio-great-gatsby-gif-17147450

[daring shale]

Hi!
I logged out of my Illuvidex account and now I can’t log back in.
When I click on Account, nothing happens.
Could you help me with this?

[lusty slate]

I have the same, seems to be something on the backend. I'll ask to get some clarity on it

[daring shale]

Thank you very much. Please tag me when there’s any news.

[lusty slate]

check if it's working now

[daring shale]

Don't work 🙁

[lusty slate]

ok, devs are aware and looking into it

[daring shale]

Weird. First, you join this Discord (today).
Then you ask how you can help me.
Then you delete the message.
Then you add me as a friend.

The best help from you would be… don’t try to scam me.

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[lusty slate]

No worries, I got him

[daring shale]

https://tenor.com/view/arifn13-mario-nintendo-dinosaurio-verde-yoshi-gif-24030883

[west kiln]

come on devs, i give free beers to all if you fix illuvidex 🍻

I know someone who drinks beer with a spoon

https://tenor.com/view/balthazar-homer-cuillere-homer-chili-bois-gif-3065928239188158336

[loud rampart]

https://tenor.com/view/day-health-one-natural-bee-gif-20462671

[graceful jacinth]

Interesting calculation for 5 Caradulo, added 12 points to me)))
How does this work))

[west kiln]

it has to be 16 points each with weekly hunt

[graceful jacinth]

16*5=80?@west kiln

or is it considered one identical not included in the rating

[loud rampart]

• sometimes it takes a while to update.
• sometimes it updates after the run
• sometimes they are not minted directly, if they stuck for a while, i would recommend to create an ingame bug report, so devs can look into it.
• in very rare cases also see below:

[graceful jacinth]

@loud rampart When will the final results be announced? overworld hunt.

[loud rampart]

there is no announcement for that

[graceful jacinth]

data can be easily verified in the blockchain within a week, I've already counted)) and I don't like the results on the site

[loud rampart]

if you think the reward is lower than it should be, i would recommend to contact support, either ingame or via homepage.

[graceful jacinth]

I was just demoted to 51st place)). It's a small thing but the problem may continue and I would like to solve it

[loud rampart]

that for sure can happen... usually people start doing ADR right before the snapshot to either secure their ranking or improve it.

[solid prairie]

Account button is not working, how do I go into my account?

Neither on PC, nor mobile

[cunning night]

same problem bro

[tacit palm]

There is currently an issue with the website, the team is looking into it

[quasi pulsar]

@solid prairie@cunning night should be working now

[gray trail]

I am unable to login to the game with my username. How do I recover my account since the update?

[tacit palm]

When did you play last?

[clever holly]

How to claim reward from fuel burn?

[tacit palm]

Should show up in your passport under my rewards tab and you need to claim it

[gritty condor]

cant deposit or withdeaw money

Every time this

[tacit palm]

Do you have any VPN or ad blockers on?

Becarefule with DMs

[gritty condor]

no ofc, i did it as usual.

after this connect wallet - this window closed but before yestarday I didn't face it

I want withdraw ILV and change to eth for buying on market

[tacit palm]

Try to clear cookies and cache

And or another browser

[gritty condor]

cash did

another broweser doesn't have wallet, i alwats use chrome

[gritty condor]

did you check you can withdrow?

[tacit palm]

Not at my Pc at the moment,i know there were some issues yesterday with the website,there could also be an issue with the withrawal page.
Could you make a #❓❓〕support ticket?

[main inlet]

Hey guys, how do I register into today's tournment?

[charred flume]

try ctrl + R

[charred flume]

not yet, just starting into the game

[zenith river]

do I need to register or something to join the sit & go qualifier?

[tacit palm]

Nope,just play as many game as you can in that 4 hour window starting in 1 hour and 40 min

A pro tip,if you see someone Named Mozart in a match,rejoice. as it will be your easiest win ever😀

[fading brook]

same problem

It's been the same for hours, will it be fixed?

[quasi pulsar]

when did ou tried last time? we had 2 reports earlier around midnight, figured IMX had issues, cuz I tried few times during the dat and it worked

(this part is controlled by Immutable)

[gritty condor]

the same stiil

[dawn berry]

Im trying to send eth from my imx to someone else imx on illuvium website but it says popup blocked on both edge and chrome browsers, i only have metamask and phantom extensions on both browsers like i always have

Is there anything to do or that just a current imx problem of something being down?

[gritty condor]

it looks not like IMX coz popup on web iluvs closed before I connected site

[fading brook]

I tried 10 minutes ago, it was still the same.

[solid prairie]

Where can i see my points ?

[quasi pulsar]

ok ok guys, finnaly got the same issue, reported to the team already, hopefully its a quick fix 🤞

[lusty slate]

What type of points do you mean?

[pale skiff]

hello
can you help me how can i register for the tournament?

[loud rampart]

no need to register
Can just play ranked games as soon as the 2nd timeslot started

and then play as many ranked games as you can to get the best shot at getting in

[pale skiff]

but I read something that you have to show up in some DC room in half an hour

[loud rampart]

That's where all the organisation happens.

https://discord.com/channels/760344898200666112/760344898200666116

[pale skiff]

So if I understand correctly, in the qualifying tournament you only have to play in the given time slot and if I make it to the top 16, then there is the tournament with a cash prize and then you have to appear in the DC room?

[pale skiff]

Did I understand correctly? @loud rampart

[arctic zinc]

I don’t think there’s a requirement to be in the discord rooms

[lusty slate]

No need to appear in discord, as long as you play Gauntlet Ranked in the time slot and you are top 16 you qualify for tomorrow's ILP 500.......you can check your progress in:
https://illuvilytics.web.app/tournaments?tournament=aws-1755561300845&tab=leaderboard

[pale skiff]

thank you very much, I finally understand 😄

[arctic zinc]

Ah I did just see that there is a need for the ones that are qualified the check in on discord.

Check-In: Qualifiers must check in on Discord 60-30 minutes before the start or lose their spot.

[loud rampart]

yes... also need to check in on illuvilytics page

[gritty condor]

any update?

[unique rock]

can anyone help

when I enter a match this happens

[tacit palm]

What is your PC specs?

[unique rock]

AMD Ryzen 5 5600G

B550M AORUS

Momory 16 Gb in use 6,4

I don't have a video card. Mine is integrated.

[arctic zinc]

That is likely the issue. The game needs a pretty strong video card to run

[unique rock]

I just tested the OVERWORLD game mode. The game opened normally without any errors. It's only the new ARENA mode that's giving this error.

ARENA mode that's giving this error.

[unique rock]

:\

[arctic zinc]

Do you mean that you have successfully played arena mode in the past? On a previous version?

Arena mode is built around the autobattler. The autobattler is also part of the capture sequence when playing OVERWORLD. The autobattler does often take more video processing power than running around the Overworld. You could proceed far enough into the Overworld gameplay to start an autobattle capture sequence and see what happens.

[unique rock]

Sorry, friend. I didn't understand anything you said. Since I sent the screenshot, that's not how this error happens.

Does this new version really need a video card? I used to play it without any problems.

[arctic zinc]

This is what I was asking about. If it’s a new problem that you’ve never experienced before then definitely contact support about it.

[sacred grail]

Illuvium Support

If you need assistance or wish to report a bug, we're here to help!

Use our in-game reporter to report bugs with Arena, Overworld or Illuvium Zero. This will speed up the resolution time of your case.

Alternatively for other issues, please navigate to https://illuvidex.illuvium.io/ and click on the "Support" button in the bottom right corner of the page and fill out the form.

In both instances, please provide as much information as possible.

[candid wagon]

Question: Why do you get fuel when you win a game and not when you win another?

[arctic zinc]

It’s a random drop

[teal gust]

why illuvidex doesnt open ?

[loud rampart]

• hit ctrl+f5
• clear you browserdata and login fresh

[charred flume]

hi

[lusty slate]

Hi

[charred flume]

i want to report a bug, that is happening when i press the startbutton on the battle. the game just dont start, and i can do nothing if , only scape the battle .

[lusty slate]

Report in-game with B. Also Try lowering the specs to see if that helps

[charred flume]

i tried but i got "error 500" the report of bug crashed too

[solar swan]

Is stripe not working? 😅

Moonpay not working......

[versed frigate]

i just asked in the immutable Channel - seems nobody there or active anymore

moonpay doesnt work for "immutable-eth" - it works outside of the illuvidex without any problems

maybe a mod has connections to the immutable team and can get attention on the topic

[solar swan]

Yeah had to do external transfer...a bit more spicy.

Players ho don't know about crypto transfers and all that will not be able to spend money.....

[lusty slate]

I'll ask around be cause AFAIK stripe should be working

[arctic zinc]

It was down and is likely still down. There is now a message on the stripe payment popup though.

[vocal bolt]

TURN DOWN ALLLLLL YOUR SETTINGS to the lowest setting possible and see if that works

Otherwise best try to get yourself a better GPU im afriad, and along with that comes more RAM, a better CPU, compatible motherboard and a decent PSU to run it all....
only suggestion I have on this is try to go all AMD. I have a full AMD build and can run Arena and Overworld ALL on the highest settings with only the occasional game crash after many hours of doing runs but thats mostly due to the Unreal Engine crashing from particular dev errors in the game build...I think 👀
Also...
NFA

[molten pumice]

@lusty slate or @arctic zinc spoons told me i should ping one of you to please help me find where my eth has gone. I was told to buy layer 1 eth for the illuvidex via moon pay, it normally just buys the default eth but i noticed it on aave as default so i asked and was told the incorect type. Any help is much appreciated

[lusty slate]

Give me a sec, on my way to my PC

[molten pumice]

no prob, ready when you are 🙂

[lusty slate]

ok I'm here. Did you successfully buy the ETH? was the transaction made on Eth Main Net (L1)?

[molten pumice]

Yeah it said the transaction has completed and the money has left my revolut account

sorry yes eth layer 1

[lusty slate]

ok I've personally never used moon pay. But I assumed you provided a crypto wallet address when you made the purchase. Was that wallet address a L1 one?

if so, can you send me the wallet address to check your activity

[molten pumice]

i just did it through the buy eth button in illuvidex. All i changed was my token to eth l1,

i didnt change any address

[lusty slate]

ok, can you send me the wallet address to see if I can find those funds

[lusty slate]

I got it, I deleted it from the channel just in case

@molten pumice was it 0.0033 ETH purchase made 2h ago aprox?

[molten pumice]

yup thats it

[lusty slate]

I see that your funds are on that wallet. Yoou do have access to that L1 wallet correct?

Don't accept DMs they are SCAM

[molten pumice]

which wallet?

[lusty slate]

The one you just gave me the adress to

[molten pumice]

i dont see the eth in my illuvidex wallet

[lusty slate]

was that number your passport wallet?

[molten pumice]

correct

the only eth i can see on my passport is $0,53

[lusty slate]

You don't see it because it's in ETH Main Net (L1) and IlluviDex is on IMX L2. If you open your Meta Mask in L1 do you have access to that wallet adress?

[molten pumice]

I dont know how to get access to it via my metamask. Ive sent stuff to my metamask from token trove before. But i dont know how to access the funds i meant to send to my passport

[lusty slate]

I know what might have happened but I want to be extra sure. This is the wallet address of your IMX passport correct? The one in the image below

[molten pumice]

correct

we can jump in a chat if its easier?

[karmic berry]

I have the same probleme, buying eth from moonpay with euros, still nothing on my illuvium wallet, the moonpay status indicate eth - immutable is in maintenance, so wait & see

[arctic zinc]

Moonpay does appear to not be available to work on immutable X network. Which makes it more difficult to use their service to get money into your passport wallet. I’m not certain how Moonpay determines what wallet address to use for deposits on different networks.

At this point I’d say don’t use Moonpay on the IlluviDex to add funds to your account.

I don’t believe anything would ever actually be unrecoverable but it could take awhile.

If you have already used it but don’t have the funds then I’d say open a ticket with support. Look for (?) in the bottom right of the IlluviDex.

[sacred grail]

Illuvium Support

If you need assistance or wish to report a bug, we're here to help!

Use our in-game reporter to report bugs with Arena, Overworld or Illuvium Zero. This will speed up the resolution time of your case.

Alternatively for other issues, please navigate to https://illuvidex.illuvium.io/ and click on the "Support" button in the bottom right corner of the page and fill out the form.

In both instances, please provide as much information as possible.

[lusty slate]

@molten pumice and @karmic berry
Follow this steps to recover L1 funds:

Don't accept DMs theyare scam

[molten pumice]

Appreciate you @lusty slate all done. So now I'm curious, is there any easy way to get eth into my passport to buy off the market? I've been using moonwalk as it was fast and easy, going via metamask seems like a mission?

[lusty slate]

Teams is working on it, don't use Moonpay because it's clearly not working tor L2. I'll get back to you as soon as I know more

[molten pumice]

No prob, appreciate it.

[frail grail]

Hello, I have a problem that won't let me capture more illuvium I get an error code: 400

🥲🥹

[tacit palm]

What is the text that followes that error code?

This is the most common problem.

#❓❗〕community-help message

[frail grail]

Code: 400
Collection did not return a match for, that is the text

[frail grail]

But I'll try what you tell me

[frail grail]

It worked, thank you very much😭

[rich wave]

como se gana dinero con la app de illuvium en el movil es posible?

[fresh moth]

#1023944295583076352 Find your preferred language here, perhaps someone can assist better ❤️

[frail grail]

No si oh si se ocupa una inversión oh mucho tiempo jugando en el juego de pc

[silent pebble]

Can someone tell me why I'm not included in the weekly Overworld reward ranking? I've already captured some creatures, but I'm not included in the ranking. Why is that?

[tacit palm]

For this week or from last week?

[silent pebble]

this week, I was playing just now

[tacit palm]

Might be a delay?

[silent pebble]

@tacit palm I captured these on the map, but I didn't enter or score anything 🙁 It's been over an hour already. Did something happen?

[tacit palm]

Try this

• Go to mission tab, and let is spin for a minute and check if you getting points now. (https://illuvidex.illuvium.io/account/missions?tab=bounty-hunt)

[silent pebble]

not work... I waited, it loaded, and no mission appeared.

@tacit palm

[tacit palm]

Iam
Checking internally

[silent pebble]

Okay, do you need some information about my account? Like my wallet or username?

[shell iris]

Help help, did someone stream Illuvium? Im having issues with the performance of my computer when I capture Illuvium, I have to decrease the quality A LOT cause the encoder overloads

[tacit palm]

@lusty slate does some streaming

[shell iris]

help me plzz 🙂

[tacit palm]

I have called for backup🫡

[tacit palm]

Could you make Bug report ingame?

[silent pebble]

here ?

[tacit palm]

Yep

[silent pebble]

done my friend, help me plzz T-T

[silent pebble]

@tacit palm How long is the return period?

[tacit palm]

Not sure to be honest, do you have a ticket number?

[lusty slate]

Peter will get back to you soon

[silent pebble]

ok ty T-T

[lusty slate]

What specs does your computer has

[silent pebble]

Who is Peter? 🥹

[arctic zinc]

Support team member. You ought to get an email from the support team about your support ticket

[silent pebble]

Ok, ty ❤️

[lusty slate]

Peter is our Support king. Si tienes más preguntas y las quieres hacer en español escribeme en #1025487808225345596

[lusty slate]

Everything should run good on that PC

[shell iris]

Hmmm

[loud rampart]

@valid trellis game has started

[quasi pulsar]

hey, have you tried to catch illuvial after visiting this page? (it doesnt have to load, if you go there, you may initiate some fix on our backend and next illuvial should score you points)

[quasi pulsar]

I think @tight spruce have solutions for streaming and having proper performance on the stream maybe?

[silent pebble]

The problem, Peter, is that the missions aren't even loading on this page. There are no missions for me, but other people have a bunch of missions! And no, I didn't capture any after accessing that page, even though I didn't have any missions.

[quasi pulsar]

the page is messed up, they dont have to load to hopefully trigger stuff on the backend

[silent pebble]

So, should I try to get an Illuvial now after accessing this page to see if it will start counting?

[quasi pulsar]

if you can, grab one to test, yes

[silent pebble]

Okay, I can get to a computer in 40 minutes, then I'll capture one and see if it worked. If it doesn't work, what's my next step? Do I wait for a response to the ticket?

[quasi pulsar]

just ping me here, you provided your wallet address in the ticket? (this will allow me to grab your account data and send to the devs)

[silent pebble]

Yes, I put the address on the ticket correctly, okay, I'll call you here shortly. Ty Peter 😄

[silent pebble]

hey @quasi pulsar I caught another one and nothing happened :/

[quasi pulsar]

what did you cought?

more than 25 points to put you on LB?

[silent pebble]

greater monkier, But even if it doesn't make it into the top 100, it doesn't show anything. I'll send you a screenshot.

[quasi pulsar]

ok ok, talking with a dev now, they looking some solutions

[silent pebble]

ok ❤️

@quasi pulsar Are you back here?

ticket number is #76111

[quasi pulsar]

ok, just got the info that they forced your missions to be generated, give it like 5 min, and from now on you should be getting points

[silent pebble]

Do that now?

[quasi pulsar]

make a tea, 5 min, and you good

[silent pebble]

oh okok

[silent pebble]

@quasi pulsar It worked, thank you very much!

[quasi pulsar]

good hunting 🫡

[frail grail]

I'm supposed to have just bought fuel with my metamask wallet and the fuel doesn't appear, does anyone know about the subject?🥲

[loud rampart]

have you tried to clear browserdata and login fresh?
Sometimes you need to refresh to make it appear
Maybe a ctrl+f5 is enough tho

[frail grail]

It doesn't work, I've done everything but it still doesn't appear. I've already contacted support.

[frail grail]

No🥲

Well, in metamask I get that if the transaction was done but nothing appears to me

Ok give me a second

[lusty slate]

Don't accept DMs they are scam

[frail grail]

Thank you very much and a friend of yours helped me I realized it was a scam👉👈

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[honest plinth]

Hey guys quick question i started using autodrone yesterday but everytime i use it it doesnt count my bounty points and they dong go to the leaderboard. Does anyone knows why?

i just read the conversation and im having the same issue as Krebao can you guys help me i already tried to contact support

[arctic zinc]

It reads like you’ll have to wait for the team to address something on the backend of your account. Which is not something that we can do on discord of course. You’ll have to wait for it to get addressed through your ticket that it sounds like you already opened with support.

[honest plinth]

yeah i already opened it yesterday but i havent got any response yet

[fresh moth]

@bronze lark @honest plinth Please be careful, the guy above who messaged you is a scammer. Do not accept dms or click any links ❤️

[candid wagon]

Does this ilv take up omega? Or is it just an active?

[honest plinth]

Hi is there any way someone can help me like you guys helped Krebao because i havent receive any response from illuvium support about my issue

[tacit palm]

What is your issue?

[tacit palm]

it activates everytime the Energy bar fills up