#❓❗〕community-help

1 messages · Page 64 of 1

sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

arctic zinc
#

Thanks.

heady finch
#

im having a hard time connecting my wallet to the market - it keeps saying connect to mainnet but my metamask is set to mainnet. I tried clearing my browser data and it didnt help

tacit palm
#

And you don't have any other wallet ext active

heady finch
tacit palm
heady finch
#

yeah that screenshot is the only 2 options in experimental for me

tacit palm
#

Be aware of imposters DMing you, Noone from Support will ever DM you first.

tacit palm
heady finch
tacit palm
heady finch
#

nope

#

i guess ill try to setup metamask on firefox

tacit palm
#

Tried a different browser?

heady finch
#

yeah i could connect on firefox but now i cant get my ledgert to connect to metamask on firefox. just one of those days where its one issue after another

#

i guess i have to install brave because firefox no longer supports some script you need or something... fun times

tacit palm
arctic zinc
arctic zinc
tacit palm
cerulean mauve
#

@tacit palm hey uhm I need some help

#

so my friend I invited to the server last night got banned immediately for scam and he never even sent a message in the discord yet

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I was explaining the different channels and games to him and then he just got banned his discords from 2019 so it’s not new

tacit palm
#

What is his Dicord ID?

cerulean mauve
#

537018739695157289

arctic zinc
arctic zinc
willow birch
#

im trying it rn. i dont have the experimenmtal setting either

#

it worked!?!?!?

cerulean mauve
#

Oh Lmfaoo I told him to dm you if he had any questions regarding Ilv or overworld that’s my bad lol I’ll let him know

arctic zinc
cerulean mauve
#

true and he tried it said he can’t cuz you don’t accept non friends

arctic zinc
cerulean mauve
#

Oh damn ok that is dumb I’ll let him know

arctic zinc
#

But certainly he can add me now. I promise not to ban him. Lol

bold blaze
#

Hey guys, I am Chenggay, handling partnerships for GAIMIN. Can someone direct me to your partnerships head or BD manager please. Appreciate your guidance. Thank you.

sacred grailBOT
#
Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

queen nexus
#

Is this legit

#

Or scam ?

sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

loud rampart
willow birch
#

I got a question maybe someone can answer. I keep getting this error whenever I try to save a team.

#

On PC and my phone is get the same same

fresh moth
#

Team builder is not super important atm, since Ascendant is currently not played - it's mainly Gauntlet at the forefront. Gauntlet has it's own team builder which will probably work a bit better (since ascendant requires you to add every single stage of evolution etc)

Simply log into Arena/Gauntlet, and the team builder button should be at the bottom - That team builder will make it so the illuvials in guantlet shine and have better graphical animation so you can tell when they are in your shop etc.

#

However, if you'd like to keep using this older version of team builder, the probem is likely you are trying to add an illuvial without having it's previous stages of evolution added as well. You are going to need to have any pre-stage to be able to add the new stage to the team.

To make this a bit easier to udnerstand, if you are trying to add axon WITHOUT having Atlas in your team, it simply won't let you make the team. You need Atlas for Axon, and you'll Atlas + axon to have Axodon. Same for all illuvials. Always Stage 1 > 2 > 3 present in the team

willow birch
#

I'm using it in the mode with the waves. And it tells me when I don't have the evos and I click a button and they add in. Do the gauntlet teams carry over to the wave mode? I'm 2 days into learning. I just started up.

fresh moth
#

Oh, you are trying to play survival mode. I'm not entirely sure they do carry over tbh, I've not personally played survival since the new builder was implemented. Maybe some of the other guys can help <@&795142782133207063>

You can always jump over to guantlet, make a team super quick and see if it is there wehn you go to survival

#

But, if the above error conintues to happen, either when you use different browsers etc, it might need a support ticket #❓❓〕support
That way the team can help you directly.

For now, see if the newer version of team builder can help

arctic zinc
willow birch
#

Oh that checks out. So I was doing it wrong lol.

arctic zinc
lusty mango
#

I tried to claim my ilv token rewards from a few seasons ago and it has been stuck waiting to withdraw to layer 1 for almost one month now. Does anyone know how to fix this? I withdrew to my metamask

fresh moth
#

Here's a guide

lusty mango
#

I will take a look right now, thank you!

hard steppe
#

Hello, Bonjour, des personnes sympa pourrais m'expliquer si les inscription Beta de Overworld son ouverte? Je suis refusé lors du lancement du jeu, error 403, pouvais vousm' aidez?

#

Bonjour Woody, j ai creer un compte illivium, puis telecharger les jeux sur épic game, et j' ai jouer a arena, mais lorsque je souhaite lancer overworld , rien et afficher, sa marque error 403

fresh moth
autumn valve
#

I've tried everything and I can't make the withdrawal

fresh moth
#

Did you try the thing I mentioned from here?

autumn valve
lusty pine
#

Hi . Why am i not able to send photos on this discord channel?

tacit palm
#

Level 5 to post in general chat

lusty pine
#

Is there any difference between buying on illuvidex and tokentrove?

tacit palm
tacit palm
#

But worth noting if you are buying Illuvitars, land, illuvials to use ingame they need to be in your Passport adress.

lusty pine
arctic zinc
# lusty pine How to verify?

Read through the posts in the SERVER GUIDE in the top left of discord. That should get you the basic role that allows posting here.

dark lion
#

quick question what do i do when i try to connect wallet on website and imx says wrong network even tho im on mainnet?

dark lion
fresh moth
#

Awesome! You're welcome

dark lion
# fresh moth Awesome! You're welcome

is there a way to make an imx passport or whatever its called with the wallet? i tried to connect it to one of my accounts but it said its already linked but no idea to what or should i ask this in imx?

fresh moth
sterile river
#

Hi team, any idea how i unstake my link? TIA

lusty slate
sterile river
quasi pulsar
sterile river
quasi pulsar
scenic rose
#

hi, haven’t they resumed the arena season?

fresh moth
#

No season is currently live. Gauntlet + overworld leaderboards where you can earn rewards + a Battle pass is coming in the near future

plucky saffron
#

hey yall long time no talk hey i just got this email randomly i was hoping someone could either verify its legit or not thank you

loud rampart
eager smelt
#

yo im having trouble getting into the illuvium launcher from Epic Games, havent played in a while and it says i need to update the game but isnt giving the option to do so

#

I have auto update on but do I need to remove the game and redownload or is there a faster easier way?

fresh moth
zenith bay
#

Hello, where I can find some information abaut all augments in newest gauntlet ???

lusty slate
zenith bay
#

When loading the gauntlet arena I have a white bar on a black screen. Then immediately disconnect. Once it enters the game there are no illuvials in the shop. Does anyone else have this problem?

quasi pulsar
quasi pulsar
graceful jacinth
#

reconnection doesn't work and surrender doesn't work either, you reboot the game and everything goes in a circle

deep parrot
#

I don't understand the old fuel compensation system at all.

I have about 1M old fuel, which was bought on average for "+5000% free" ...

So am I entitled to compensation or not? ? (I can't say in retrospect what the price of fuel / ETH was.)

Because if I'm counting correctly, I bought fuel for about 2200 USD. And after the 89:1 conversion I'll have fuel for 112 USD (1000000/89 * 0.01 USD) left ... THAT WOULD BE A MASSACRE.
I bought it in good faith to play, I burned 20-100K fuel daily (about 50K avg). It was my supply for 3 weeks. Then suddenly OW is closed from one day to the next and I lose 2000 USD?

Or do I have a chance for compensation and a refund? in the ratio of 0.00000065 ETH * old fuel? Do I understand correctly?

quasi pulsar
#

its a scammer

deep parrot
deep parrot
#

@tight spruce
Hi, Please can you help me ... I couldn't understand the compensation system from the automatic translator and the long and quite complex text... Can you please explain my case in simple terms? Thanks.
(3 messages up):
#❓❗〕community-help message

tight spruce
deep parrot
# tight spruce Please read the blog from the <#768749374255398943> and there is another blog co...

Thanks, I read it. And stil dont understand it...
Illuvidex dont work... and even if he ran, I dont know... 0,00000065 correspond to which "free fuel bonus"?

I don't know many players who know the price of fuel in ETH, but 99% of them remember the "free bonus fuel" they last purchased for... Including me.

And I didn't even understand from the text how the refund will be calculated... (if I meet the conditions):
Simply: My Old fuel x 0.00000065 ETH ?

Can I use small quantity of new fuel to try autodron or OW and will I be compensated for the remaining balance?
Or do I have to apply now and until the application is processed, I can't play and spend a single new fuel?

These are questions that have no answers anywhere... 😦

feral hatch
#

Hey guys, my fuel decreased. I remember having 1700. I just look into the fuel again, and now it's 1000 units. What happened? What can i do?

quasi pulsar
feral hatch
vivid ember
#

Hi, i,ve been away from ILV for a year or so. And now when I try to log in to my account either on the illuvium web site or illuvium zero my plot and collectables are not there.

Am i doing something wrong or are the assets moved someplase else?

tacit palm
deep parrot
#

Link about fuel migration NOT WORK again...

fresh moth
graceful jacinth
#

surrender does not work-------- reconnect does dont work? i am happy)

lost pine
graceful jacinth
#

delet folder? and instal new?

#

and the reconnection worked

fresh moth
agile basalt
#

I'm new in this and I really don't know what I'm doing. I have funds in my immutable X wallet, IMX currency but everything on illuvidex is ETH. So when I try to purchase a plot for Zero it says I don't have enough ETH. So how do I switch it over? Or can someone point me in the right direction?

tacit palm
supple arch
#

in owerworld in game i press buy fuel and coming this page want visitor password, what schould i do? or how can i receive a visitor password?

tacit palm
low cliff
#

Hi, with this conversion of fuel i lost a lot, how can refund what i spend or receive more fuel?

fresh moth
autumn valve
celest rune
#

I unistalled the game and installed again but I keep getting error 403 😪

lusty slate
celest rune
solar swan
#

Ai yo....i put like 3 tickets yesterday no response?

lusty slate
analog pebble
#

I bought Fuel worth around $120, possibly even more. At the time, I had calculated that I could do many rides at Level 3. Now, the new Fuel shows a value of only $5. I don’t understand how the conversion was done and how the $120 I deposited with real money has been reduced to just $5. What do I need to do to recover the value I originally paid for and be able to do rides at Level 3 as before?

lusty slate
# solar swan Yes.

Ok then, the support team must be busy with a lot of tickets wait a few days and if you don't get a response then reply to those emails asking for an ETA

tacit palm
lilac void
#

Hey guys. i have been away for more than 1 year, and want to start playing Zero. but when i lunch it trough Epic Games, the music starts and i only see the start screen of illuvium zero.
How do i get started?
thanks in advance

loud rampart
lilac void
#

Thanks for the rapid response, i am very new at this stuff!! but i have just installed Epic games, and just downloaded the game. where do you update the library?

#

if i rightclick and click Manage, it says that auto update is on, and that the version is
IlluviumZero-Mac-manual-MAIN-202503241211

loud rampart
lilac void
#

damn........ thanks for your help

#

i have been waiting for more than 2 years to get started, I guess i will just have 2 wait 2 more years 🙂

slim surge
#

Hi! So I tried some time ago to whithdraw some funds but didn't have enough money in Metamask to transfer them and the eth didn't come back on wallet! Someone had the same problem

#

?

fresh moth
arctic zinc
lone cape
muted drum
#

Hi. I couldn't connect my wallet successfully, and I suspected that the account I had been using since the beta version was the cause, so I deleted the account. Even after some time, when I try using the same email address, an error occurs, and I can't create a new account. What should I do? Ideally, I would like to create an account again using the email address I usually use.

arctic zinc
sacred grailBOT
#
Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

bronze pumice
gray trail
#

Hello all, what is the best place to get a setup for using my PS5 controller on my PC?

sly knot
#

Hi
Before you closed the overworld for maintenance, I was in game, in an arena battle.
Recently you opened Overworld and I can't get in the game.
Before choosing the game, Arena or Overworld, a bug was happening. I choose Overworld, I connect, for 1 second shows the loading of the arena (where I finished last time I played on Overworld) and immediately throws back to the choice of game or arena or Overworld.
The point is that I can not simply load the game overword, loads up to the moment of my last actions in the game before your test, and immediately throws back out of the game overword. What do I do?
my ticket - Id #72314

fresh moth
quasi pulsar
quasi pulsar
ember patio
#

For the past day or so, the "Marketplace" link no longer goes to the marketplace page. This occurs in the pull down menu as well as the Marketplace button.

ember patio
#

I think I noticed it starting a day or two ago

loud rampart
gray trail
#

Hello all, what is the best place to get a setup for using my PS5 controller on my PC?

manic tulip
#

Hey alpha males,
where can I get a fuel refund ticket?

loud rampart
manic tulip
glacial patrol
#

yo can someone tell me what burning fuel does

loud rampart
rapid pollen
tacit palm
tacit palm
# rapid pollen

Have you tried another browser? No other wallet ext active?

rapid pollen
#

imx seems to be down, I can't make any transactions.

#

Please make a transaction yourself to see the results.

tacit palm
#

Iam not a my Pc right now, just checked IMX discord and there was an issue on the 27 that has been resolved.
Not sure if there is still an issue

hoary stone
#

When it loads me into a ranked game, every time I click something it kicks me out to the part of the game where the reconnect button is shown. And when I return to the game, if I click something again, like an Illuvial, it kicks me out again. Anyone else run into this issue?

lusty slate
hard cairn
#

Why isn`t he there Tier2 stage 3 !!!! ?????

lusty slate
hard cairn
#

@lusty slate I can't sign up for support.

lusty slate
hard cairn
#

@lusty slate ty

arctic zinc
short locust
#

Hi folks, I’m trying to resolve an issue. Just downloaded the Illuvium game file through epic and tried to launch. I keep getting this error message.

‘Simulation Version mismatch, Server = 705afa67 cf,
Local = 7c4847777c.
PLEASE UPDATE YOUR GAME’

I originally tried through brave, disabled all ad blockers ect. Then tried through crome and came up with same error.

Any help appreciated. 👍🏻

quasi pulsar
short locust
#

I couldn’t see an update option, I guess delete original file and then re-download and try again?

quasi pulsar
lusty slate
smoky dirge
#

it's not possible to play the game on mac anymore?

rapid pollen
#

Why can't I make any transactions on my account?

loud rampart
# rapid pollen n

I saw that once myself.
Clearing Browser data and restart Browser solved the issue.
Might wana give it atry

rapid pollen
rapid pollen
hearty hazel
#

Anyone else with this problem? Been going on for 4 hours now. I tried logging out then back in. Reconnecting WiFi. Clearing cache. I’m out of ideas. I can’t even submit a bug report too.

arctic zinc
hearty hazel
#

Then I get this after it times out

hearty hazel
arctic zinc
hearty hazel
#

at the moment i am updating my Unreal engine to latest version. but ill already cleared cache and comp cleanup

arctic zinc
#

Maybe something is looping in the back while it’s “reconnecting” in the front.

#

I saw that there is something the devs had been working on fixing

hearty hazel
#

ok thnx. If this doesnt work then ill wait for a update. hopefully soon. thnx again

arctic zinc
sacred grailBOT
#
Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

hearty hazel
#

ok. ill try that.

short locust
quasi pulsar
short locust
#

That’s a shame, guessing that’s why I’m having issues.

loud rampart
wraith whale
quasi pulsar
#

@hearty hazel@arctic zinc@wraith whale currently we have an issue, if you go to Survival, you may get stuck in recconecting screen, devs have to manually close those sessions, Robby should be fine, but you iShiv are now on the waiting list 🙏

tawdry idol
quasi pulsar
hearty hazel
near lodge
#

Hoping someone can help me with the IMX API for blueprints. I use a script to monitor them and something happened yesterday where the number of blueprints coming back from the API is drastically lower than those on the Illuvidex now.

For example, now there are 5,619 "Tatopee Plating" in the Illuvidex, but the API only shows 776. These would have matched just over 24 hours ago.

I've checked everything I can think of, it doesn't look like there was any migration to a new collection, name changes of blueprints or changes to apostrophes/capitalization (looking at you Ti-ru AKA Ti'Ru), and the overall number of unique blueprints in the API hasn't changed unexpectedly, just quantities in existence. I can't figure out what was changed. Thoughts?

fossil narwhal
#

Hey guys! Is there a way to see how much fuel I had purchased in the past? When I look at immutascan I can see how much Eth I spent but cannot see the fuel quantity

#

I want to check if I meet this criteria "Purchased Fuel below 0.00000065 ETH"

lusty slate
fossil narwhal
lusty slate
ivory dove
#

Survival crashed on me and now everytime i log in it goes to a reconnecting screen and then crashes again. tried reporting in game but it wont allow me to type. I've reset my pc and it didn't help. suggestions?

glass kraken
north agate
glass kraken
autumn valve
wraith whale
wraith whale
autumn valve
hearty hazel
quasi pulsar
hearty hazel
sly knot
#

Dear administration, I understand that the limit of your troubles has no boundaries. But, the fuel I bought for $250+ simply evaporated and in exchange you gave me new fuel for 2 passes? Maybe you will simply return my money and I will buy myself a normal amount of fuel corresponding to my money? Or will you make an adequate conversion from old fuel to new?

fervent shard
#

What happenned to all our fuel storage on IZ?

tacit palm
dawn berry
#

How can i see what i recently sold on the illuvidex? I can only see purchases in the Orders but ive got like +150$ eth in the past day so i must have sold some illuvials

near lodge
median pike
#

When I want to connect the metamask, it says an error:

slim surge
#

Anyone?😢

hoary stone
#

I can't launch OW, when I click on that mode it starts loading but then it takes me back to the menu. Has anyone had something similar and knows what's going on?

lusty slate
# slim surge Anyone?😢

It's probably on IMX wallet go to token trove connect the wallet you sent your ETH to and you should be able to see and transfer your funds

slim surge
#

Luv

clever pecan
#

Hello, I burned fuel today, do you know when gasoline appears? Is the conversion not done until the weekly cycle ends?

loud rampart
#

fuel burning is for getting a part of the total revenue.
You can't transfer fuel from zero to overworld anymore

alpine wind
loud rampart
alpine wind
hollow moth
unreal hinge
#

Does anyone else have the problem that you select an Illuvial in the Material Lab e.g. Mjoll for an armor skin and the next time I open the app it just shows Karablu instead of Mjoll when researching?

supple kestrel
pearl zinc
#

hello can i ask a few questions?

pearl zinc
#

is there a roadmap?

lusty slate
# pearl zinc is there a roadmap?

Can't find the image of or the message of the last roadmap or goals. But the focus is > Polishing Arena Gauntlet for competitive scene > Get Arena Mobile > MMO lite

I'll look for the source and tag you

stable skiff
#

I think this was most recent no? Maybe on X a newer one I don't use that

broken willow
stable skiff
loud rampart
broken willow
#

Understood.
Is there a time frame time when the full version of the overworld will be live?
As i understood today this is what could bring us up or take us down..

lusty slate
rough marlin
#

Where can I see how many ranked gauntlet games I have played?

slim surge
#

You can't no longer sell shards?

lusty slate
lusty slate
rough marlin
#

Oh yeah?

#

Try and find me. 🙂 A screenshot would be fantastic!

rough marlin
#

Does the toggle on and off in the team planner actually do anything?

tacit palm
rough marlin
#

I don't see it

tacit palm
#

See at the bottom of the cards in the shop,and make sure it is toggled on in the teamplanner

river granite
#

Hello @tacit palm , I heard about the fuel refund, what is this for? for our old fuels?

lusty slate
deep geyser
#

hi guys keen on trying out gauntlet, any recommendation on where i can learn like a guide by youtuber or something?

tacit palm
#

This is my full Illuvium Arena Gauntlet Guide for Beginners! But also Expert Illuvium Players will find very usefull information in it!

In this Tutorial I'm covering every single aspect of Gauntlet.

What is ILV Gauntlet? What are the best Strategies? How does Resource Management work - specially focusing on Mastery Point Management and Healt...

▶ Play video
#

@deep geyser see this one from Paz.

#

The GIF doesn't hit as good when you are have to click itPepeHands

arctic quest
#

can someone help, i can't launch epicGameLauncher

lusty slate
arctic quest
#

did the restart and shutdown , try to reinstall but show epicgamelauncher running in the background

lusty slate
arctic quest
#

k

flat tulip
lusty slate
arctic zinc
rough marlin
lusty slate
pseudo sinew
#

Howdy, who can I talk with about a possible poker collaboration tournament

arctic zinc
#

?collab

sacred grailBOT
#
Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

pseudo sinew
#

Okay thanks

pseudo sinew
clever pecan
#

In this new wave, will we get ILV from daily rewards?
Or are there only Arena rewards this month?

fresh moth
# clever pecan In this new wave, will we get ILV from daily rewards? Or are there only Arena re...

All the info you need for rewards can be found on this blog:
https://illuvium.io/news/illuvium-rewards-are-back-rangers

Illuvium, the world's first IBG (Interoperable Blockchain Game) is an upcoming open-world exploration, NFT creature collector and autobattler game built on the Ethereum blockchain. Join a graphically-rich sci-fi adventure and conquer the wilderness to help your crash-landed crew flourish!

sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

edgy root
#

What about the fuel on illuvium zero, can I exchange it to the new fuel tokens?

edgy root
loud rampart
sturdy basalt
loud rampart
true tide
#

I haven't connected to Tokan Trove in awhile, and my wallet is still "connected", but there are no NFTs being shown in it. Is this an IMX thing? What should I do from here to get it back to where it was?

fresh moth
true tide
fresh moth
#

Head up to your profile pic in the top right and toggle this

#

You'll find the profile pic up here

true tide
fresh moth
true tide
fresh moth
#

You want to be on Immutable X

true tide
#

You sure did, ok. I toggled back to Immutable X, and still no NFTs in the wallet. 😆
I play zero daily, I know they're there, they're just not showing up for whatever reason

#

Maybe recommect under Immutable X instead of zkEVM?

fresh moth
true tide
#

Figured it out. As if I'm not dull headed enough. I had my land search settings still on, and it showed no land, bc I own no land with those settings.

fresh moth
true tide
#

Thanks for helping, my bad

fresh moth
#

No worries at all, my pleasure

bleak coyote
#

Gm

shrewd grove
#

Has there been anymore info on the fuel refund?

quasi pulsar
rapid pollen
rapid pollen
# loud rampart No

the fuel in my land burned. where did it go, why didn't it go to my imx wallet

stable skiff
#

If i claim fuel instead of ILV in the rewards page, does the ILV go back to treasury or get burned?

lusty slate
stable skiff
lusty slate
lusty slate
stable skiff
lusty slate
limber canopy
#

Importing items via Passport - I run into Change Network error - how are people getting around this error after experimental changes

lusty slate
rapid pollen
fresh moth
rough marlin
#

But it still doesn't do anything... And it still sucks.

arctic zinc
rough marlin
#

The post above mine. 🙂

arctic zinc
#

Ah. Yes.

strong jay
#

Hi guys do anyone know if we have news about g shock watches ?

arctic zinc
#

Welp… nothing that I can see since Casio said they’d start processing something

strong jay
#

Ok thank you for the quick answer 🙏🏻

shy ferry
#

I deposited 59 and changed to my imx to buy property and I don't see and I was getting multiple errors before that

arctic zinc
sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

solar swan
#

When do we get that list for refund? It's late.....we said soon more than 1 week ago.

lusty slate
hard cairn
#

I don't get points for catching iluvials!?!?!?!?! Bounty Hunt Leaderboard Rewards what is the reason? Tell me please

arctic zinc
#

Ah I wonder if perhaps the issue is you are catching tier 0 illuvials. Zero tier 0 points.

hard cairn
#

I had 14151 points in the table. I caught 7 or more balls in the round, and they gave me 25 points (14176).

arctic zinc
#

That could math

#

Could maybe be a little slow to update

hard cairn
#

That's why I got 25 points.

arctic zinc
#

Ah. So should be 6*16

#

Maybe wait an hour to see if the points on the leaderboard update and then make a bug (b) report if it does not update

hard cairn
#

I went into a new fight. I caught one Iluvial and they won't give me points again.

arctic zinc
#

Have the points ever updated while you’re still in the region? Or do they only ever update after you’ve exited the region and the actual illuvials are minted?

hard cairn
#

Prior to this Bounty Hunt Leaderboard Rewards, each caught iluvial had its points upgraded

arctic zinc
#

Feel free to press b in game and make the report whenever you need. That will open an email thread and you can add screenshots of whatever leaderboard points you’re getting or not getting and share some more information with the team so they can take a look.

hard cairn
arctic zinc
# hard cairn

So this screenshot also reminded me that there was a bug noticed the other day. Something was giving people NEGATIVE points. If that bug wasn’t fixed yet I guess it could be related that.

Either way. Please make an in game Bug report

arctic zinc
hard cairn
hard cairn
arctic zinc
#

Ok. Make that bug report

delicate thistle
#

GUys my airdrop ilvs are missing. I had 7 ilv from season 1 airdrop is gone any idea ?

rough marlin
#

Do they expire if you don't claim them in time?

shy ferry
#

@arctic zinc it was 40001 and it was saying insufficient fund

#

I will drop my address tomorrow I am about to sleep

arctic zinc
#

Others aren’t using the correct account.

rough marlin
#

But what if they never claimed them at all? Do they just expire one day?

arctic zinc
rough marlin
#

No I don't care, I claimed mine

arctic zinc
#

So not yet.

#

Which is why I did not suspect that could be the cause.

rough marlin
#

But how can you not see that sucks for people that didn't see the fine print?

arctic zinc
#

I definitely see how not reading sucks.

#

I’ve done that before.

#

I’ll do it again.

rough marlin
#

Fool you once man...

rustic hill
#

Hello, how can i transfer fuel from zero to overworld?

manic tulip
#

Is there a way to see the pending rewards on the official website without going through the links provided on discord in the announcement ?

arctic zinc
arctic zinc
manic tulip
arctic zinc
pine apex
#

Anyone else trying to withdraw from IMX and facing long waiting times?

crimson parrot
#

im stuck in log in

loud rampart
# crimson parrot im stuck in log in

Can you elaborate a bit?

  • do you get an error?
  • you trying to play on a MAC?
  • vpn activated?
  • were you able to play before or OS this your first attempt?
crimson parrot
#

im using windows
just keep loading
i dont have vpn

#

just keep loading

lusty slate
shut jackal
#

hi hi have goodtime
guys where can i read about weekly leaderboard rewards?
tnx

fresh moth
signal venture
#

Hello :) Is this legit?

sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

quasi pulsar
signal venture
#

ok ty

short oracle
#

Is there anyone willing to help guide me through the process of transfering all my Illuvium assets to a new account?

fresh moth
#

Personally haven't moved assets to another account on passport, so apologies if it doesn't work as you want it too

#

Alternatively, you can try using 'transfer out' to see if you can push them to the new account

vague sandal
fresh moth
#

Yeah, if the transfer setting doesn't work, the only other way will be what Teckson mentioned, and selecting them and transferring a few at a time

short oracle
short oracle
short oracle
#

I was just successfully able to transfer a couple of assets, as a test. I checked and there were there. So I now will proceed to transfer all assets by hand.... I hope I can find a way to transfer the ILV and other Crypto on there.... Its passport to passport, so it not going out of the IMX system... should not need gas

vague sandal
short oracle
#

Thank you all who commented , and helped. atlas_heart

#

the process of transfering my assets is going smoothly. I want to inform you all that if you do it. It will shoot an error code on anything you have in current use... So if you are in a run in the OW, you have to go finish that.

#

there is soooo much. I am going to be at this all day today, and all day tomorrow! sheesh! but I will save my account! Thanks for the support

tame zenith
#

Hi fam, can someone help me? I am trying to connect my wallet to illuvium.io account, but it keeps saying : change network to mainnet. Which mainnet is this? ETH or IMX? Thanks

tacit palm
#

Your passport is different

tame zenith
tame zenith
tacit palm
#

Make sure to have other wallet ext off and VPN advlocker etc

tame zenith
tacit palm
#

Not sure why that other picture came aswell😆

tacit palm
tame zenith
tame zenith
tame zenith
short oracle
#

I got all my assets transfered accept two weapons which wouldnt transfer... seems like a glitch...

#

my Cryonic Edge wont transfer, neither will a Stock Earth Sword

#

Now I need help figuring out how to transfer the ETH, ILV , Fuel, IMX ..... A total of 91.68 value

#

okay, now its just the Cryonic Edge, and the Crypto Currency I still need to transfer.... Please help DEVs

#

got almost everything! just this small amount of currencies remain.... @glossy folio ( I am ONLY Pinging you because this might be a situation that needs to be brought to the attention of the devs) I noticed that there is a "Dust Problem" that occurs... Is there potentially a way to sweep up all this dust for some charity? or something useful? I cannot get that small amount of Crypto over to my new account. Also ~ That Cryonic Edge is glitched and wont transfer, or perhaps it just looks like it didnt. I just wanted to bring this to your attention. Otherwise, everything went off withought a a hitch! atlas_heart

short oracle
arctic zinc
deep geyser
#

hi guys, after minting blueprints on my ILVzero land, where can i find them?

loud rampart
deep geyser
#

Oh ok let me check

grand ember
#

Why? Tier 0

arctic zinc
#

The three main playable regions have all been unlocked previously

rough marlin
#

Forcing us to wait for this for no reason feels bad. 🙂

arctic zinc
#

Agreed. It’s a common sentiment.

tame zenith
solar swan
#

how does this make sense i get lower than the value its right now ? Def not at the value i bought.....i wait more than 1 month for this......what math have you guys did on this exactly?= i have been assured that i can spend a bit off my fuel witch make sense as i wait so long spent 1k at most now i dont qualify....not that i will at this not even half done job.

deep geyser
#

Why does my arena keep crashing mid game. So annoying

fading brook
#

Hey everyone, we're encountering 403 Forbidden errors due to products stuck in Queqe... and our Overworld experience has dropped to just 10 minutes. Every time we try to enter a game, we have to wait about 5 minutes to get out. I've opened separate tickets for the products stuck in Queqe for a week now, but it seems like the team is really busy. I understand that, but I think I might need manual assistance specifically. Right now, I’m constantly getting 403 errors, and I’d really appreciate it if someone could look into it. Thanks

deep parrot
#

Could anyone here, for example, use a simple API query or scan a page somewhere to get a list of all transactions from a given address, or a list of transactions between 2 adress?
Thanks.

lusty slate
lusty slate
deep parrot
# lusty slate If you want to see transaction in IMX from any adress you can see them in immuta...

But there in bad filters... I would like to filter fuel transactions... 🙂

But I find out that it's probably useless to me anyway.

Because all "old fuel transactions" have disappeared from the Official website...

So I can find out that in the last 2 months alone I sent over 500 USD to my fuel wallet... But if (and how much) gasoline I managed to burn from it or how much I bought, unfortunately I have no way of finding out.

How sad, but long live the "transparency of web3 games"

180 USD compensation for 1.5M fuel seems like a mockery to me 😦

deep geyser
deep parrot
#

hmmm, only 3 scammers sent me a DM in last 30 minutes... Perfect :-))

sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

eternal iron
#

how to transfer this deposit to passport?

trail musk
eternal iron
#

so i made withddraw to metamask again

trail musk
eternal iron
trail musk
#

when you deposited the eth did you use the add buton on illuvium website?

eternal iron
#

maybe was connected to seconary wallet idk what happened, but couldnt do shit with it on secondary

trail musk
eternal iron
trail musk
# eternal iron not sure, but i guess ill try again hen it arives to metamask

Learn how to move your crypto onto IMX from Metamask or a CEX to start playing Illuvium. This video simplifies the often arduous and confusing process, providing step-by-step instructions for every method.

Please don't forget to add the Creator Code SCORIOX in your profile settings here: https://illuvidex.illuvium.io/account/profile

Register h...

▶ Play video
pearl sigil
fathom panther
#

Is it too late to request a fuel refund?

lusty slate
fathom panther
#

how many business days will get the refund?

lusty slate
lusty slate
fathom panther
#

okay thank you tholky

celest holly
#

Hi, how can I track my mints, purchases and sales from the Zero Land Sale 2022? There is nothing in my profile account although I have minted some plots. I can't find the transactions via Etherscan and Immutable explorer either.

quasi pulsar
high zenith
#

Does anyone know how to transfer ILV from Binance to Immutable X?

lusty slate
hot hull
quartz spoke
#

why a wallet with 600k old fuel can claim 0.4 eth and my wallet with 400k can claim only 0.06?

loud rampart
#

if you talking about refund

quartz spoke
loud rampart
deep geyser
#

is the arena game crashing a common occurence? it keeps happening to me, almost every 1 or 2 games i play it crashes halfway

plush cave
deep geyser
#

Its really so frustrating and disruptive to the game. Hope they fix it soon..

strong jay
#

Hi with week 3 closing when we will have rewards from week 2 bounty hunt

celest holly
#

How to talk to the Support Team?

loud rampart
loud rampart
quartz raptor
#

Where do I open a ticket? My FUEL is gone?

lusty slate
restive compass
#

can i play Illuvium on Mac OS?

loud rampart
small dragon
#

Is there a place to go to collect rewards for the Beyond leaderboard? And more relevent maybe, are they still paying rewards? Thanks for any help.

small dragon
#

Got n anser

#

Imeant i got an anser already on beyond group. Thanks

pseudo geode
#

guys , do we have to ''keep open'' the ilv zero game , to produce resources or can I close and check back later ?

fresh moth
kind spear
#

Hi Folks, iam new I was planning to sign up. when I try to log in with Metamask, it says, "This is a fraudulent request if i confirm i lose my crypto?

#

Wow, so many help thanks... 🙌

sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

kind spear
#

what is the best way in Game Overworld to get ILV thanks?

spring surge
sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

rare cairn
#

Is that a scam?The message seems legit,but the email of the sender is: no-reply@app classmanager com

sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

arctic zinc
celest holly
loud rampart
celest holly
loud rampart
celest holly
loud rampart
celest holly
loud rampart
strong jay
#

Is it normal that I’ve got two auto runs without a rare pick ?

arctic zinc
arctic zinc
arctic zinc
strong jay
#

I’ve got the picture of only one of the two…

strong jay
#

What will be my compensation I’ve use 12000 essences today… 😂🥲

arctic zinc
sacred grailBOT
#
Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

arctic zinc
#

Include info like your passport address in your request

arctic zinc
strong jay
#

Thanks a lot 🙏🏻

celest holly
arctic zinc
celest holly
neat kestrel
#

Hi, I did all steps to withdraw founds from account. but in the process described in the image, i got a error.

#

after this my founds are not in the illuvium account anymore and not showing as transfer pending

#

any suggestion how to solve?

arctic zinc
arctic zinc
#

Remember that scammers are everywhere trying to trick you

sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

neat kestrel
strong jay
#

Hi guys any news about week 2 bounty hunt ?

tacit palm
strong jay
arctic zinc
#

You could contact support on the support website shared in #❓❓〕support

Note that there are often also scam emails that people receive sometimes.

#

Open a ticket with them.

#

Only other way other than a support ticket would be in the Zero mobile app under settings.

#

Yeah. Too many scammers on discord. And not great tools
To block people.

arctic zinc
arctic zinc
#

I’m gonna be offline for a few minutes. But if you got a question ask here and I may be able to get back to you here.

arctic zinc
#

Yes. Yes.

kind spear
#

Dear Support Team,

I hope you are well. I am writing to request your urgent assistance regarding an unexpected MetaMask transaction that occurred after I followed the instructions in an email.

On 26.04.25, I received an email inviting me to sign up for beta access. As instructed, I registered and then connected my MetaMask wallet via the link provided Shortly thereafter, I discovered that 0.009 ETH had been transferred from my wallet to the following address without my authorization:

I am concerned that this may be a phishing or scam attempt, and I would appreciate your guidance on how to proceed. Could you please:

Confirm whether the email and website I accessed are officially affiliated with Illuvium or your marketing partners.

I Provide any information about the transaction to the address

Advise on steps I can take to secure my wallet and, if possible, recover the missing funds.

Thank you in advance for your prompt attention to this matter. I look forward to your guidance and any next steps you recommend.

sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

kind spear
#

so i lost 0.009ETH nice, Yes, it's my fault, but I'm slowly losing interest in testing anything else.

arctic zinc
arctic zinc
kind spear
upbeat tusk
#

Any admin ?

#

@arctic zinc

#

@arctic zinc

#

@arctic zinc

#

@glass galleon

#

@marble vigil you are online

#

🤦🏼‍♂️🤦🏼‍♂️

loud rampart
upbeat tusk
#

I got funds staked and i am not seeing it when i sign in to "my stakes". Why is that @loud rampart ?

loud rampart
arctic zinc
sacred grailBOT
#
Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

arctic zinc
# kind spear Hi, thanks for your help will be nice 0x2C31c855aED27DB02151b8525E56BA143eb2b3b0

Your wallet has only the one recent transaction.

https://etherscan.io/tx/0xa5e99012a877e8efff57a34edb3089b98ad5de99df824aeb290ded3366a85af2

It is an interaction with a scammy smart contract. It’s not clear to me what that interaction actually would have approved to happen in addition to what did occur (the eth transfer to the phishing wallet).

There’s not a lot in that wallet address. If you know that you never input your secret seed phrase into something in the last 24 hours then I’d think it’s pretty safe to assume that you did not lose full control of that wallet.

Continuing to use a wallet address that has had interactions with a scammy smart contract is simply not a good practice. Your address has minimal activity so just using a different address would likely not be a difficult way to go forward. It’s fairly simply to add a new address to metamask. I’ll see if I can find a quick YouTube video on how to do that.

If you really want to just keep using the same potentially compromised address the only thing I can think to do would be to use a site like revoke.cash to revoke and approvals that are still active. You’d probably need a little more eth in the wallet even to do that. And it would still be possible to lose any eth sent to this compromised wallet address. So this option is not great.

knotty lily
#

@arctic zinc If I finish in the top 100 of the gauntlet, how much reward do I get?

lusty slate
knotty lily
#

Ok, thank you

lusty slate
#

Spoon too fast.....was looking for that lol

limber prism
#

Whenever I try to log in I get a server mismatch message how do I fix that?

lusty slate
kind spear
#

hey Folks, i cant List my Illuviums conection failed? pls help

tacit palm
kind spear
tacit palm
#

Also worth clearing cookies and cache

kind spear
#

pls Help Folks, now i cant login anymore in game but left you can see website iam in

lusty slate
lusty slate
loud rampart
#

guide for deleting your saved files folder:

  1. Input this to your file explorer to get to the folder directly:
    %appdata%/../Local/Illuvium/
  2. Delete the "Saved" folder
lusty slate
kind spear
loud rampart
kind spear
loud rampart
kind spear
#

I just want to play ... 🤣

sharp cedar
#

For the Illuvium Rewards
Is there a specific time where these events go live ? Like every months, every 6 months or something else ?

sharp cedar
#

Im asking because Week 4 was the last one (i think…?)
But yes they did say more rewards await, so i was just wondering about the rate of these Illuvium Rewards events

#

Thank you though!

arctic zinc
sharp cedar
short oracle
#

where do I go to report a bug where my game is stuck?

#

what is error code 500?

fresh moth
#

I'd advise a little break from Overworld runs atm, there's a nasty bug that the devs are looking into - you can follow Winnie's tag there to read more about it

ivory warren
#

Anyone know where I can speak to Mozart?

raw apex
#

Hi guys. Any upgrades or releases coming out in the near future ?

arctic zinc
sacred grailBOT
#
Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

arctic zinc
ivory warren
arctic zinc
#

Please post a screenshot of the sender

ivory warren
#

Gets like that

#

Only opened it on my virtual machine so not fussed if it is

arctic zinc
#

Definitely a scam

#

If you want to play the game you can just download it from the epic game store for free.

arctic zinc
hollow stratus
#

error code 500 unhandled on overworld after a fight

tacit palm
pastel creek
#

Hi I need help because I am unable to withdraw eth due to immutable error

tacit palm
timber magnet
#

Yesterday iqual

pastel creek
tacit palm
# pastel creek

make sure you are connected to ethereum Network,no Adblocker or VPN and no other active Wallet Extenstions

#

Can also try clearing Cache and cookies

pastel creek
tacit palm
pastel creek
#

Ok I will try

shell wasp
#

Noone play this game?

tacit palm
raw apex
#

has anyone got a full eth from this game ?

#

1 eth

lusty slate
lusty slate
slim surge
#

You now will burn fuel for nothing if you are not in top 50 players?

arctic zinc
#

I’m not very active or efficient but it shows the percentage of the 5% of the revenue that I was eligible for.

If there had been $100,000 total revenue during that week (there was not) I would have been eligible for like $2.20 (I think I did what should have been easy math right)

shadow wraith
#

Still worth to play the zero game?

arctic zinc
shadow wraith
#

Not yet I think to buy!

arctic zinc
#

I see.

Unless there’s a lot of revenue from fuel sales then there’s not likely to be a lot of revenue for land owners that play zero (and there’s never really anything for land owners that don’t play).

Players do seem to like the skinned armor and drone skins that you can get blueprints for in ZERO.

arctic zinc
shadow wraith
#

I want to start a tier 1 land and then if can make some money buy more

rough marlin
#

My t2 land makes about 20 cents a week at the moment.

shadow wraith
#

Thats not good

kind spear
#

Good Morning World of Illuvium, can i send my illuvials to Beyonde ?? Or how i do that ? thanks

daring shale
# kind spear

Beyond are avatars. Illuvials are game units. These are different assets

daring shale
#

@loud rampart Can you add these links to the bot's exceptions list?
I'm not able to post links to official resources.

tacit palm
daring shale
loud rampart
lapis prairie
#

Guys how i can get fuels without buying them

lusty slate
pastel creek
#

Hi I am trying to withdraw eth from immutable it is just loading without any progress. I have a hardware wallet

#

It is stuck on preparing to withdraw

lusty slate
autumn valve
#

I went to make a withdrawal on the website and it disappeared, it's not pending or anything like that.

arctic zinc
# autumn valve I went to make a withdrawal on the website and it disappeared, it's not pending ...

I assume you are withdrawing tokens using the IlluviDex. Sometimes there’s some sort of disconnect in the process. Your tokens are likely in your metamask controlled imx wallet. And you have to do the real withdrawal now. Make sure your metamask is connected to the IlluviDex. Adding your metamask as secondary wallet should help with that.

If you can’t make it work then just use tokentrove.com with your metamask or withdraw. One of the things in the images would work (just depends where you got stuck in the withdrawal process)

autumn valve
#

Thank you very much, I managed to solve it!

still adder
#

GM! I can’t see my land in the game. My wallet, which holds the land, is connected to the Passport. Do I need to deposit the land into the game in some special way?

tacit palm
slim surge
#

Hi guys

#

So I tried to withdraw some money but I had an error and now I don't have my money on illuvium or on pending withdraw. Anyone had this?

#

Found it. Thnx anyway

slim surge
#

Why I had on tokentrove only 230$ not 310$?

#

What is this?

lusty slate
slim surge
#

Is showing me that 0.1200 Eth means 232$

#

Gass fee from 300$ is 70$?

lusty slate
slim surge
#

So why

lusty slate
#

Ok, is that not the ammount you withdrew?

lusty slate
slim surge
#

468140987

lusty slate
lusty slate
# slim surge So why

Ok you are withdrawing 0.12 ETH and that seems to be the correct ammount. Maybe Tokentrove ETH price is funky, but that doesn't matter as long as you get your 0.12ETH

slim surge
#

Ok?

solemn vapor
#

So, every time I try to upgrade this converter, it doesn't go through. It's happening on my other Tier 1 as well. Any solutions? I've closed the app and tried again. I tried to do it on PC as well and same thing.

lusty slate
solemn vapor
lusty slate
iron relic
#

got a question about the Overworld, i played a while ago but stopped due to needed a better pc, now i have one i went on to the game and i havent got any of my illuvials i caught before, but i can see them on the website

iron relic
tacit palm
iron relic
iron relic
golden oasis
#

is this good ?

tacit palm
tacit palm
golden oasis
arctic zinc
golden oasis
golden oasis
#

just bought something from the market but i just didn't received it

lusty slate
lusty slate
golden oasis
#

already made a ticket

lusty slate
golden oasis
lusty slate
golden oasis
#

how is this possible ?

arctic zinc
#

Not really an error. It’s that you don’t actually have 0.000057 eth. You have something slightly less than that and it rounds up for display purposes. But the price is actually 0.000057 eth which you don’t actually have enough eth for that.

wooden pivot
#

I would like to ask why the fuel I bought before is gone

#

I bought about $200 worth of fuel and never used it.Now there is only this much left for logging into my account? How can I solve this problem?

#

@arctic zincCan you give me a reasonable solution?

#

This is the transfer record at that time. There is no reason to have so little fuel left.

#

@short mango Which customer service representative is on duty now?

#

All the fuel I once purchased is gone

arctic zinc
sacred grailBOT
#
Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

arctic zinc
# wooden pivot All the fuel I once purchased is gone

I don’t know when you would have made your fuel purchases. If it was awhile ago then this article will be important to read.

https://illuvium.io/news/fuel-migration-what-you-need-know

Illuvium, the world's first IBG (Interoperable Blockchain Game) is an upcoming open-world exploration, NFT creature collector and autobattler game built on the Ethereum blockchain. Join a graphically-rich sci-fi adventure and conquer the wilderness to help your crash-landed crew flourish!

frigid hull
#

I would like to report a buggy bug report. Hehe. 🙂

#

Ahh, why I can't see the image, just the file -.- Discord is also buggy. 😄

#

So, I don't have an active submit button on the report screen.

#

Ohh, it says that I didn't select the category (but I did). Okay, now it works.

rough marlin
rocky jay
#

Hello, sorry if the question looks weird but I remember I had sILV2 on my Iluvium account 1 year ago, I didn't connect to the account since. And I wonder where is the sILV2 I had, I can't see it anymore, any ideas ? Thank you !

supple kestrel
rocky jay
#

You mean what supposed to be here ?

rocky jay
#

still need help, I'm scared that I lost my sILV2

lusty slate
#

See if your tokens are there

neat flax
#

how come I am not eligible for the G-shock watch

#

havent received any email

loud rampart
edgy root
#

Where can I see the land marketplace?

arctic zinc
edgy root
#

Ok thanks

arctic zinc
loud rampart
nocturne forge
#

Hello everyone, I have tried to interpret the transactions on Immutascan correctly, but I cannot make any sense of it for tax purposes on my own wallet in regards to the land sale, the wave 1 beyond d1sks, etc... I would like to find out about the historical price (in SILV2 or ETH or ILV) I paid for the disks and so on, but I can't find those within the transactions on IMX... This is a huge issue and I hope someone has figured this out already. The transactions are only of types Transfers, Burns, Orders from the Illuvidex and Mint (which does not even include the price tag for the mint...).

main token
#

so, i come back to play the game and i saw the bounty leader board on the site, i go in the oveworld to capture some illuvials but they didnt count for the bounty leader board. theres something i have to do that i dont know to count the illuvials that i capture?

arctic zinc
arctic zinc
arctic zinc
fierce nymph
#

i wonder what happened here? these all used to be a 5/5 perfect stats, except movement speed, now that switched to attack speed? 🥲

fierce nymph
daring shale
fierce nymph
iron relic
#

hello im trying to make a offer for someones plot on the website, but i cant see how to do it,

fiery kelp
#

Hello, Can I find someone who can advise me on what to buy? Will about $150 be enough to start with, please?

lusty slate
iron relic
lusty slate
iron relic
#

Hello, i redownloaded the game already, but same issue
im om MAC

fresh moth
iron relic
fresh moth
#

You're very welcome, Bunky

hoary ice
#

Hello. When I go to the Illuvium website, it shows VPN Detected, although I do not use it. Because of this, I can not connect to mail or wallet. I rebooted the router and tried different options, nothing helps. Can you help me so that I can connect and enter the game?

tacit palm
raw stratus
#

Does the snapshot taken for IMC count for ICC voting as well or will there be another one?

Would like to move my stake off Ledger to a Trezor tomorrow but want to still be able to vote.

loud rampart
#

not sure about the snapshot tho

#

@tight spruce ?

tight spruce
#

Snapshots happen when the vote is created

daring shale
#

@loud rampart Hi! Is the council vote open until the 18th?
The results will be published today, right?

loud rampart
ashen torrent
#

Hi, I did 3 runs and collected 20 illuvials, but my collection page shows I have no illuvials at all. Does anyone have the same problem?

tacit palm
open cradle
#

@tight spruce good day… I need access ta the governance forum ta submit a proposal

#

I’m having issues… I can’t access it

bitter chasm
open cradle
sacred grailBOT
#
Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

open cradle
uncut horizon
#

Hey Guys I just spent 2x on the hyper run self -enhanced and both failed and spent my fuel and didn't receive the Rewards

arctic zinc
sacred grailBOT
#
Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

tame robin
iron relic
#

hey all, i was just doing some of the daily missions but realised the points dont go towards season score, did i miss something

fresh moth
# iron relic hey all, i was just doing some of the daily missions but realised the points don...

The points were used for the old airdrop. Right now, the mission points are for bragging rights only.
You can read about the current reward systems here - https://illuvium.io/news/illuvium-rewards-are-back-rangers

Illuvium, the world's first IBG (Interoperable Blockchain Game) is an upcoming open-world exploration, NFT creature collector and autobattler game built on the Ethereum blockchain. Join a graphically-rich sci-fi adventure and conquer the wilderness to help your crash-landed crew flourish!

iron relic
spice gull
#

hi all. i have been away for a while. can someone help me understand the new fuel? Also what is the crypton and hyperion and solon from zero used for now if it isn't used for fuel in illuvium?

arctic zinc
# spice gull hi all. i have been away for a while. can someone help me understand the new fue...

TLDR new fuel is called unified fuel and is always priced at $0.01 per unit.

In zero you burn any of your three fuels to be eligible to receive the relative portion of the fuel revenue from that week.

This article has the details https://illuvium.io/news/fuel-migration-what-you-need-know

Illuvium, the world's first IBG (Interoperable Blockchain Game) is an upcoming open-world exploration, NFT creature collector and autobattler game built on the Ethereum blockchain. Join a graphically-rich sci-fi adventure and conquer the wilderness to help your crash-landed crew flourish!

iron relic
#

hello everyone, is there a way to trade with other players, (THIS IS JUST A QUESTION)
lets say i wanted to trade Illuvials for a Zero plot, is that even possible

fresh moth
iron relic
dawn wyvern
#

Hey guys, just deposited 100 bucks to Illuvium but the blocks says "Indexing" do you have any ideas when it will come throught? @tight spruce, it said 10 to 15 minutes but it's already been an hour now and i'm planning to buy like 25 D1SKS 😄

zealous wagon
#

Hi Team, I'm Mohsin ali, and I'm listing BD from the UZX exchange. I'm passionate about empowering blockchain projects by understanding their unique needs and crafting tailored solutions to drive community growth. Let's connect to explore how we can collaborate

sacred grailBOT
#
Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

zealous wagon
loud rampart
zealous wagon
iron relic
#

iron relic
#

Hello, what is a good way to buy ETH and send over, as im just expecting TONNNNSSSSSS of charges from the exchanges, as the moonpay wont let buy as im in UK

dense osprey
#

Will this run Illuvium okay? I know nothing about pcs and previously played on a Mac mini. Looking to potentially stream Illuvium in the future as well.

tacit palm
tacit palm
dense osprey
iron relic
fading sand
#

In the Illuvium Store at checkout, there only seems to be options for Credit Card / PayPal. Can we not use ETH?

tacit palm
tacit palm
iron relic
tacit palm
iron relic
fading sand
frigid skiff
#

New player here, is it still possible to use test ETH daily or is that over? Also are there not new missions daily? im not seeing any in game or on the website

loud rampart
# frigid skiff New player here, is it still possible to use test ETH daily or is that over? Als...

Testnet is not a thing currently, aswell as daily missions.

Reards in this blog are still active (except leviathan, that is postponed until further notice):
https://illuvium.io/news/illuvium-rewards-are-back-rangers

Illuvium, the world's first IBG (Interoperable Blockchain Game) is an upcoming open-world exploration, NFT creature collector and autobattler game built on the Ethereum blockchain. Join a graphically-rich sci-fi adventure and conquer the wilderness to help your crash-landed crew flourish!

elder plinth
#

I need help setting up my account.

lean forge
#

@glass galleon hello team i need help on my account, i have been not active in immutable account since a year, today i logged in and checked my account but i dont see any disk1 nfts in my wallet

fading brook
lusty slate
fading brook
lusty slate
fresh moth
# lean forge no i didnt migrated

You will need to migrate your account. Everything swapped over the Immutable X some time ago, but you was probably not here for it

#

This should help you with the migrating process

lean forge
#

ok

#

but i dont have nfts in my wallet to transfer and am seeing they are transfered to other wallet on dec 12th

fresh moth
#

Are you certain you own D1sks already? Have you purchased some on your Immutable account through the illuvium site, or tokentrove etc?

lean forge
#

yes 2 years ago

#

i bought on march 7th 2023

#

5 mega disk 1's

fresh moth
#

I see.. and you've already attempted the 'Transfer in' option where it connects an older wallet from ETH?

lean forge
#

no i didnt, i opened website today after long time and checked my activity and seen all 5 mega disks transfered to other wallet on dec 12th 2024

fresh moth
#

Okay, well, is that other wallet your immutable passport? Because I would assume if you did not move them, and it's not the immutable account attached to your Illuvium profile, then you would have been scammed/hacked

#

They would not have moved unless you chose too, or you migrated them

lean forge
#

how can i know that

fresh moth
#

Try 'Transfer in' and see if you can find the disks when you connect the wallet

#

If that does not work, you can send me the wallet address that it tells you the disks where sent too on the 12th Dec 2024, and I'll see if I can make sense of where they are

#

Are any of these transactions ones you recognise?

#

Deleting your wallet address for safety btw ^

lean forge
#

i dont think so

fresh moth
#

Looks like the mega disks where actually sold on the date you claimed they was transferred out of your wallet

#

So if you did not do this personally, I'd imagine your wallet was hacked or something - likely from a dodgy link you clicked where they was able to access your details

lean forge
#

yeah my wallet hacked because of zoom link shared by real X profile but their profile hacked

#

so i lost my nfts then

fresh moth
#

Well, sadly there is not much I can do to help you. If you was hacked, those NFT's are gone. They was sold in 2024 as you can see from the data from the picture I sent

lean forge
#

yeah i got it, my wallet compromised on 10th november 2024

fresh moth
#

For future purchases or anythign to do with illuvium though, things will likely be on Immutable X / your migrated account, not old account.
Sorry about your set 1 D1sks though atlas_sad

lean forge
#

i am seeing a cosmetic badge to claim , which is given to 2023 s1 d1sks holders

fresh moth
lean forge
#

but it asking redeem cosmetic code to claim

fresh moth
#

Head here, scroll to the bottom and find this tab

#

Well, it's likely that code was given to you via email. And since it was 2 years ago, it is probably gone or expired I would imagine

lean forge
#

ok, i was not active in crypto last two years and maybe i missed it

fresh moth
#

Follow the info I gave above, and you will be able to connect a wallet to check for claimables

lean forge
#

ok

#

claimed

hollow kayak
#

Help)) how to play? I have an account, but it's first time I install game via Epic Games. Pls help))

hollow kayak
clear dawn
#

Hello, does anyone know how to claim the rewards in ILV for being in the top 100 of the bounty leadeboard?

tacit palm
ashen torrent
#

Hi, I'm using the illuvidex filter to create statistics about the number of illuvial (across different tiers, holo/dark-holo, and TPI). When I use the TPI filter, the sum of each part leads to a different outcome. E.g., there are 2144 tier-3 dark-holo illuvials in total. If I choose the range of TPI as 0~50 and 51~100, the outcome is 507 and 563, respectively. It's 1070 illuvials in total, which should be 2144.
Does anyone know why?

#

What is the probability of illuvials in each tier when we use drones to hunt illuvials?

lusty slate
lusty slate
outer bone
#

Hello Guys anyone know how to reach the team regarding missing DISKs bought?

fresh moth
static holly
# daring shale Hi, use a VPN.

This is a MAJOR issue for illuvium here... We want to welcome new players and not to block them at the door.... Why is it like this... What code, logic is behind that ?

static holly
#

What is the logic behind that "Sanctioned regions" legal regulation ?

static holly
#

politic level...

loud rampart
daring shale
lusty slate
vapid swallow
#

any problems now?

random hull
raw stratus
#

Trying to buy fuel with USDC.
Why am I getting an insufficient funds notice?

fresh moth
lusty slate
meager sphinx
#

my profile picture is shimmering, what does that mean?

tacit palm
#

you see this in the bottom right corner?

raw stratus
fresh moth
#

Glad it got fixed! ❤️

raw stratus
#

It is so weird how brains get mental blocks. Guess that is why we need each other. 🙂

tacit palm
#

Finnaly updated my PFP

fresh moth
tacit palm
#

Wow

#

Fair

#

but still

meager sphinx
#

How do we apply for a tournament? Is there any guide for that?

loud rampart
#

And to your question, depends what tournament, most have their own registration/qualification

meager sphinx
bitter chasm
#

I would be surprised if the mods knew about the application rules for the guild-hosted tournaments.

tired pulsar
#

is their a way to cancel an airdrop in zero?

loud rampart
tired pulsar
#

oh good thanks^^

ashen torrent
iron relic
#

hello all, is there a way to see where currency has come from, i got some IMX into my account but not sure where it came from so was just wondering if there was a log

tacit palm
iron relic
#

looks liek at the same time sent loads of other accounts IMX aswell, wait is this cause i burnt fuel @tacit palm

tacit palm
#

Maybe @sinful ivy know if there are IMX payouts?

iron relic
#

i didnt have anything in for trade as IMX, all mine at ETH @tacit palm

sinful ivy
#

If you buy or sell Illuvium Nfts you get a bit of IMX as a trading reward.