❓❗〕community-help

[tight spruce]

Sure

[zenith bay]

Hello! Cańt claim my airdrop for season 2. Strange error pops up. What can I do?

[lusty slate]

There seems to be a problem in the back end.....the team is working on it and it will probably be solved on Monday or early next week

[flint mirage]

Hi there,
I haven't touched my Illuvium account for over a year.
I want to move my lands from my account (connected to Ledger) to another account (non-ledger).
First, I logged in on Token trove and found out my lands are on Immutable layer 2.
I'm trying to move my lands, but my Ledger doesn't react to the prompt from Token Trove, nor to Immutable.
My ledger is up to date and I enabled the blind signing.
What should I do?

It all seems to be a hot mess.
I've created the Immutable Passport which weirdly has a new address (not the one I have on Meta Mask)
and it doesn't show any items - while I know I have Illuvium NFTs on both accounts.
On Token Trove at least it showed I have the Lands.
But even if the IMX Passport did show the Lands correctly, I still can't transfer them out - I get stuck on the Ledger unresponsiveness.

[candid forge]

You are not alone. I am experiencing the same issue as well. Let's give the team some time to fix the issue 🫡

[lusty slate]

Hi if you have your land on your ledger log into illuvium using that wallet and from there you can transfer your land

IMX passport is a different wallet than your custodial MM one....you can link both to play your land from your IMX passport profile

[tiny tartan]

Why land price are dropping

[willow flax]

There's something I don't understand about dark holos, I can't figure it out before. it no longer appears like the holo directly on the map .... ?????

[loud rampart]

It should.
If it doesn't an ingame Bug Report would be appreciated

[short oracle]

if im still getting crashes in game... Going to have to track down and catch a Scarabok again because of a crash, I wonder if this has something to do with it?

[fickle chasm]

Is it no longer possible to withdraw the pre-season 2 airdrop? It keeps giving an error like this: {}

[fresh moth]

It's a known issue. Aim is to have it fixed by Monday or slightly after

[fluid cipher]

they are completely useless

it's funny how both seasons never rewarded landowners

that's why you can say they rushed the release, it was all a mess

on the other hand, survival mode abusers were rewarded

[lusty slate]

They got nerfed a lot in season 2.....so.....It's not entirely true what you are saying

[mild lance]

@lusty slate can you help me? I can't talk in the spanish channel. It says "este es un Canal de solo lectura".

[lusty slate]

Ve a la parte de arriba del discord en channels and roles verifica y selecciona los canales con los que quieres interactuar

Lee también los canales sugeridos en ''Server Guide" para adquirir el rol de "Survivor"

[fluid cipher]

nerfed "a lot"

every account got about 1.5~2 ilv for free, I know people with 10+ accounts

and lands are going to 0

[mild lance]

Gracias

[ivory sparrow]

Hello, while shooting season 2 houses, it gave an error in the wallet section and when I entered the site later, it said no funds, what should I do for this?

[tacit palm]

There is a Bug currently with collect on the site, should be fixed this week.
Also Noone from
Support will DM you first

[quiet rock]

Hi guys, is there a problem with claiming the saison 2 rewards?

[tacit palm]

there is a bug that should be fixed next week

[quiet rock]

Thank you!

[atomic beacon]

hi
guys i made account but my meta mask wallet address is different in my profile
im sure that i conneted right wallet

?

[lusty slate]

Hi whenever you create an Illuvium account you create an IMX passport with a custodial wallet where all your Illuvium assets go. You can link your MM wallet to it buy for now only Land and Illuvitars can be recognize in-game from it.
https://illuvium.zendesk.com/hc/en-us/articles/10406704244495-How-to-add-an-External-Wallet-to-your-Passport-Account

[finite marten]

hi guys! any idea why i cant collect my season 2 rewards? i only get a message error with nothig in it

from the missions/history tab

[lusty slate]

#❓❗〕community-help message

[finite marten]

ty very much!

[atomic beacon]

ok thanks
so to calim my points later do i need meta mask wallet ?

[lusty slate]

Yes, if you want to send funds into ETH L1

[atomic beacon]

Appreciate

[grim berry]

are we able to mint skins yet ?

[fresh moth]

From my personal attempts, they still seem bugged

[thorny torrent]

Guys i need help

Is asking of mee to log in with this new system how can i see my assets!?

[fresh moth]

What new system do you mean? Have you played since the game released in June? otherwise your assets will be on L1 ETH, or they was test assets and was wiped.

Try going up to your passport address at the top of the illuvium site, click the 'passport' button and then 'transfer in'

Then you can connect your Metamask / ETH wallet and it should give you the option to bring it all onto L2 Passport; which is what Illuvium uses for your assets

[tacit palm]

i posted a guide to him in General earlier

[normal garnet]

@tacit palm I click to enter the overworld it starts loading and returns to the menu. what do I do?

[versed wraith]

Anyone else having a problem claiming their ILV season rewards? First it warns me that I'm about to collect early, despite the date having past, and then it just gives me this when I try to claim.

[lusty slate]

#❓❗〕community-help message

[edgy mason]

Hi team, I'm loosing access to the email I registered my passport account. IMX support saids they can't do anything to change.

Am I going to loose access to my account and progress if I loose access to my email? I have a megacity so kinda shitting it

IMX support saids

"I completely understand your concern, but please note that it won't be possible to change or modify the email address that is associated with the Passport account.
 
If you need any help related to the game, I suggest you reach out to the Iluvium support team."

[tacit palm]

Make sure to make a Ticket with #❓❓〕support
They can assist you

[granite goblet]

Hi All

why i am not able to collect my reward ? on mission portal

Season 2 reward

[bitter chasm]

<@&795142782133207063>

[bitter chasm]

It's a known bug that's been around for a couple weeks now. The team is actively working on it but they have been OOO with christmas for a little while. They just returned on the 2d of January 🙂

[mild agate]

Hey yeah this should be fixed very shortly. Just give it a few more days and check back. Hopefully should be sorted

[outer bone]

hello everyone, just tried withdrawing ETH from my illuvium account to metamask. Followed all the instructions but the funds still hasnt shown on my metamask account. any videos or any advice on what to do next?

[tacit palm]

do you mind sharing your from adress here or in DM? i wont Dm first

[bold plinth]

Can anyone explain the status/plan for the revenue distribution for stakers? Has this been switched on? Also, is there a dashboard anywhere where we can view the current APY for RevDis? Thanks

[arctic zinc]

That’s not a tool that displays the global revdis or how the return looks for revdis. But you can see the revdis smart contract on etherscan and see the amount of eth that has been processed through that to the different eligible staking contracts.

https://etherscan.io/address/0xaa2e727ba59b4fea24d0db4e49a392fdc3e8e778#tokentxns

[arctic zinc]

As a community member I did make a confusing spread sheet that I use to count the revdis eligible ILV #🥩〕staking message

[cosmic inlet]

Hi all, sorry to bother, quick question, how much money does a single, fully upgraded t2 land plot make per month?

[arctic zinc]

At the moment Very little. Not very significant amount of eth being used to buy fuel at the moment.

You could ask more in #🎮〕illuvium-zero

[bold plinth]

Thanks! So is the revdis officially turned on now and if so is that a permanent update?

[arctic zinc]

Revdis gets activated every once in a while. Basically once there’s enough eth to make it worth processing.

That will continue.

Basically when there’s a little more than 150 eth of revenue waiting to be distributed

This pinned post shows the relevant wallets that contain the revenue. #🥩〕staking message

[glad atlas]

Hello, it has been a while since I have played overworld and I am having some issues using an Xbox controller. 1. When I press A for jump, it pulls up the in game chat. Sometimes the ranger jumps but most the time it just pulls up the chat. 2. How do I switch how the rifle shoots? Can’t seem to figure it out. Thanks!

[fresh tulip]

Cant collect my rewards help please

😆

asking for non-scammer help.

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[lusty slate]

It's a known issue on the back end, it will probably be solved this days

[lusty slate]

Did you get his name or ID?

[fresh tulip]

Not this time.

[maiden glen]

Hey. I get error everytime I try to collect the ILV rewards from last season. .. Any idea ?

[tacit palm]

Answers in General and remember DMs are scam, Noone from support will DM you

First

[lament river]

I headed error while attempt to transfer eth from illuvidex back to the immutable passport. Is there any minimal amount need to tranfer? I need only $2 tranfer for test, but it failed

[arctic zinc]

The IlluviDex is not a separate wallet. The IlluviDex is a site that uses the immutable passport wallet. Are you sure that you were transferring from one address to another address? Because if it was simply transferring to the same address then that would definitely be a reason why it would fail.

[lament river]

well, i can't see my IMM ETH on my accounts for transfer it to zkEVM, for example

so i need it firstly withdraw from illuvidex i guess

[arctic zinc]

I see. The networks are different. Immutable passport works on zkEVM and it works on Immutable X network. Illuvium (and IlluviDex assets) is on the Immutable X network, not on zkEVM.

[lament river]

So if i try to transfer Illuvium ETH to zkEVM, i can't see any ETH on passport to transfer

[arctic zinc]

It will be on the passport but it will be on the IMMUTABLE X network. Not in the zkEVM network.

[lament river]

but i need transfer it to zkEVMm, could i?

[arctic zinc]

immutable.com has a bridging tool for bridging from Immutable X to zkEVM.

I’m logging off. Don’t trust any DMs.

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[lament river]

but i don't see immutable X ETH (illuvium one) in my accounts(ETH or Passport, only in Illuvium) to bridge it into zkEVM. So to bridge my ETH from passport to zkEVM i just need to set for withdrawal destination my Metamask wallet instead of Immutable X one, right?

[deep parrot]

Why, why why...
Oh yeah, blueprints don't sell very well, so I tried creating a skin... and voila... it doesn't work???

Stuck in forge... 😦

any idea what I can do with it?

[lusty slate]

Please create a ticket with #❓❓〕support for your minting issue.....I will also ask them about it

[deep parrot]

now I learned that tickets were already sent by a clan member right after the patch... obviously nothing has changed in those 3 weeks... which I a) didn't know until now, b) didn't expect c) here we go again.. there is no list of reported bugs and their fixes anywhere... so I'm minus another Fuel and atlases + blueprint... probably forever... like from season 1 still: I've stucked armor, shard, dark Holo fusion... 😦

another note, I've already sent more than 20 bug reports .. and I've never received anything other than a semi-automatic response "I'll pass it on", I've never received any info whether it was a bug, a game plan, or that it was fixed. so I spend hours sending reports that are just a waste of time

[lusty slate]

I'll try to dig into this issue, hopefully there is a fix coming sooner rather than later

[lusty slate]

Reports are not a waste of time, makes the devs prioritize issues depending on how many reports they get, it doesn't feel like it but all your reports help a lot

[deep parrot]

I reporting from July stucked items from season 1 in Forge... Still i have no info and it is no repaired....

[lusty slate]

Can you send me your ticket number from it?

[deep parrot]

After i Will be back on PC... Cca 1 hour

Nwl sent it too ...

[lament river]

Finally, i've found how to bridge Immutable X(passport) to zkEVM (passport). It's so weird. Only via this website: immutableswap.io

[arctic zinc]

I’m not certain what wallet you are using on the IlluviDex and what wallet you want to have the eth on for zkEVM.

[arctic zinc]

That is the bridge that immutable uses. Yes.

[lament river]

But it is absent on toolkit.immutable.com

[arctic zinc]

Yeah it’s not always very clear on that site. I’m glad you found it.

[lament river]

it's not the same. On this bridge u must chose wallet from what you want to transfer, but i want to transfer from passport, u know?

SO it try to bridge from my ETH wallet to zkEVM passport

[arctic zinc]

Ok. Another smaller tool that works for small amounts is a site called immutableswap.io

It’s just one guy setup a set of swap-like tools. Including a bridge.

[lament river]

yep, as i said recently)

But it worked great for me, instead of toolkit

[arctic zinc]

Oh man that’s my bad. I misread your post. I was thinking it said layerswap.

[arctic zinc]

Me too

My fault for multitasking.

[deep parrot]

66700 for example

Now stucked in my account:
NWL have stucked more quantity include Dark holo fusion, Veverka have stucked suit, many of clan members have stucked forge from season 1 to...

[ivory sigil]

I was withdrawing my 11 ilv to my ledger but it disappeared can someone help me find it @arctic zinc

@lusty slate

[deep parrot]

When? From 1.1. it is not possible to collect ILV rewards... BUG there

[ivory sigil]

I just did it today

I didn’t collect it to be honest, my ledger wasn’t open so I cancelled the transaction but the ILV is not in my passport anymore. And has no pending transactions so it’s just gone

[deep parrot]

There's a guide somewhere on how to unblock it ... canceling it was a bad idea 🙂
Jesse or Tholky probably will help 🙂

[arctic zinc]

I assume you started the process by transferring form passport to metamask controlled imx wallet. So if you search for your ledger address on immutascan.io you should find it.

You would have to connect metamask to the IlluviDex to finish getting the tokens bridged to ethereum mainnet. Or use tokentrove.com to finish the bridge using your metamask to connect.

Remember all DMs are scams.

?scam

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[ivory sigil]

I found it on token trove appreciate you guys

[fickle chasm]

Has this been resolved yet?

[lusty slate]

Where in the withdrawal processing did it "disappear"?

In the claiming part or in the bridging from IMX part

[ivory sigil]

Claiming part

I never really claimed it. I didn’t have my ledger open so I cancelled the withdrawal just to open my ledger and have it ready and the ILV was just gone

No I just found it on token trove and sent from there

[arctic zinc]

Lucas was of course attempting to scam.

https://tenor.com/view/spongebob-ban-pubg-lite-banned-rainbow-gif-16212382

[sterile pier]

hell how do i swap my ILV to ETH on immutable x ?

[deep parrot]

I use this:

[lusty slate]

#❓❗〕community-help message

[daring sandal]

Hello, can customer service help solve the problem?

[arctic zinc]

Possibly. The customer support team can be contacted through the WEBSITE shared in #❓❓〕support

[woven arrow]

What is the deadline or solution for this error in the ILV claim?

[lusty slate]

This issue should be resolved now. Clear cookies, cache and try again

[cunning ridge]

Do landholders get any perks besides being able to earn their own fuel?

[lusty slate]

Blueprints that are essential for making skins only come from IZ

[atomic beacon]

Hi
If I play Illuvium Zero now, will I get more stakes later when the airdrop starts? and If I start playing the Arena part now, will it increase my share of AirDop?
When does the new airdrop season start?
Is it wrong to use auto click ( i never did )

[tacit palm]

There will be Leaderboard rewards for Arena later on,and some form for Overworld and maybe ILZ aswell.best you can do now imo is to get into Gauntlet and get good to compete later.

What does the auto clicker do?

[atomic beacon]

Autoclicker collects mined items. Because mining doesn't take long and you have to quickly manually withdraw again to mine again.
Im new in this game
Gauntlet are part of illuvium arena ?
Thanks for your guaid

[tacit palm]

Gauntlet is 8 player simmiliar to Arena have a look here https://youtu.be/U_s6Lkozkc0?si=svbNbjDKHGmLvWls

[fallen finch]

where do claimed season tokens go?

[deep parrot]

To your logged ImmuX wallet 🙂

[fallen finch]

nice to know. i never looked into my immux wallet lol

[deep parrot]

Or you can see your ILV tokens for example in TokenTrove or Illuvidex / profile

[fallen finch]

I haven’t checked the illuvidex. So I need to send them to ethereum to stake them?

I think I’m gonna continue this conversation in staking channel

[arctic zinc]

I’m not actually sure how an auto clicker could benefit you in the game. But It’s usually not a good idea to have an account behave in ways that are not humanly possible

[atomic beacon]

Actually you manage your account But harvesting resources has to happen every few minutes, and this requires a lot of attention. auto click only harvest miner machines
but i guess you're right

[atomic beacon]

Appreciate

[feral portal]

can anyone refer me in ILVM

I am having 5+ year exp in gaming company

[fresh moth]

If you are looking to work with the team, vacancies will be posted here. This is where you can apply
https://illuvium.io/jobs

[feral portal]

great thanks buddy

[gloomy musk]

It's realy luck or scam?

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[fresh moth]

Scam, be very careful with anything send via email

[cunning ridge]

If I do a stage 1 run for 150 fuel.
Can I find tier 5 stage 3 illuvials?

Is there a breakdown of what each stage can have somewhere in terms of resources and illuvials?

[thick tiger]

Guys can anyone pls suggest where i can get sepolia testnet tokens pls.. most of the faucet sites now have too many rules or policies before u can request for a free testnet..

[arctic zinc]

Illuvium is no longer running on testnet. So it’s not going to be helpful for using with Illuvium any more.

[arctic zinc]

I think it’s technically possible. But very unlikely to occur.

Stage 1 travels have mostly tier 1 and 2 illuvials.

Stage 2 travels have more tier 2 and 3 illuvials

Stage 3 travels have more tier 3,4,5 illuvials.

The chances to find illuvials that are stage 2 are lower than finding stage 1 illuvials. Finding stage 3 illuvials is the least likely.

[cunning ridge]

Thank you for the info!!

[chrome bison]

Hey guys, I know Illuvium for a while but never got to play. Finally got a decent PC to play but I don't know where to start. Are there any good tutorials? Or any good content to get started?

[mild agate]

Hey check in https://discord.com/channels/760344898200666112/814317365662580786 there’s a lot of people posting videos and tips in there to help get you started 🙂

[main badge]

Uhm hello. Can anyone help me here? I am 100% sure i have not bought anything. So what is this idk

[main badge]

Like idk what this even is lol no clue

[fresh moth]

It is a scam, delete it and don't interact with any links

99% of the time emails etc will be scammers. Be safe out there ❤️

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[main badge]

Ah thanks 👍🏻😁 sorry for late reply it was 2 am here lol

[graceful terrace]

please, I have a problem, when the map is loaded, the z5 throws me into the menu, what should I do??

[atomic beacon]

I can't find a place to build crypton gate in illuvium zero
Can you guys helpe?

[supple kestrel]

Good day

You better report and ask it in #❓❓〕support link with details

[supple kestrel]

Heyo

Try to ask in #🎮〕illuvium-zero , there is more experienced players who can help you

[atomic beacon]

Ok thanks

[rotund knoll]

Hey, who do I contact for a marketing proposal?

[loud rampart]

?collab

[sacred grail]

Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

[primal veldt]

Hi , someone know how to get the rewards when you finish a mission on ow ?

[loud rampart]

They don't give rewards at the moment

[primal veldt]

The mission on the illuvium overworld, for what they are then ? I complete 5 of them 😥

[loud rampart]

Used to be for airdrop.
Now they just for fun

[primal veldt]

Ha ok thanks

[keen bridge]

Is there a time limit for holding Ilv in the Passport section of the account?

[arctic zinc]

No

[keen bridge]

🌸👍

[daring shale]

Hello. 👋 Dear Support Team,

Could you please resolve support ticket #68795?

I’ve been waiting for a response for over a month (!!!!) now, and the issue still persists.

Thank you in advance!

[tacit palm]

Will flag internally

[daring shale]

Thank you

[solar swan]

Hey can someone check me see if i am flagged or something... i have pretty bad drops and i play every day. Tag. NFTdealer1

[tacit palm]

There are no systems that will
Throttle Individual players

[solar swan]

That's good then....just rng hating on me as usual 😅

[tacit palm]

https://tenor.com/view/kekw-kek-rng-laughing-out-loud-lolol-gif-21324714

[solar swan]

https://tenor.com/view/rage-quit-gif-24545516

[slender eagle]

Yo, how do i connect metamask wallet to stake website? Just keeps loading forever and I never connect?

[arctic zinc]

You may have another wallet extension like phantom wallet getting in the way. Try turning any of those other wallet extensions off.

[slender eagle]

Thank you, this worked.

[frigid minnow]

hey, are there any plot in sale?

[lusty slate]

Do you mean IZ land plots? If so yes, go to IlluviDex and you can see them

[frigid minnow]

thanks a lot!

how is the ROI if i buy a plot?

is it worth it?

[supple kestrel]

Too many variables to know 👀

[frigid minnow]

what about i start with a T1 land

100$ gone. First, what’s the main source of earnings? Second how do you actually sell what you have in game?

[random wing]

any idea what happen to my passport?

all goes to zero? @supple kestrel @lusty slate

[frigid hull]

Everything is 0.00$ for me too. I listed several assets, and 0.00$...

[mild lance]

please, same problem

[random wing]

Okay i see the problem

[lusty slate]

Hi I don't know. Try clearing cookies and cache.....I'll check mine

[random wing]

maintenance i think?😁

[lusty slate]

could be

[random wing]

is your passport good?

[frigid hull]

I logged in recently, so this is not the issue

[lusty slate]

Yeah i just checked and I have the same.....I'm asking the team RN

[arctic zinc]

You can try playing ZERO without a land plot. For free. But you won’t actually be able to sell anything.

[arctic zinc]

You can sell FUEL. You can sell BLUEPRINTS (or the things with the skin on them that the blueprints allow you to make).

There’s not much demand for fuel or blueprints or skinned items right now. So you won’t be able to earn much at the moment.

[noble harbor]

So I'm asking myself if there is a specific reason why the ilv token was dropping in price so heavily over the last few months?

Shouldnt it rise if the game and the game Updates where successfully and rise in population of the Community i'm just wondering about it

[arctic zinc]

Nothing about those things directly ties to levers that impact the price of ILV. The one thing that directly impacts the price of ILV is revenue. Specifically when revenue is used to purchase ILV to be distributed (revdis). But even that’s not always had a significant impact on ILV price.

[honest root]

Good morning everyone, if you have a plot, what are the benefits besides producing your own fuel for the overworld? thanks

[tacit palm]

You can make BP that can be turned into skins in the Overworld

[honest root]

Ok ok, is it possible to produce illuvials to play on the overworld? do morphopods work for illuvium zero?

[tacit palm]

Morphopods can be used to reduce the minting cost of Blueprints

You can only capture illuvials in the overworld.

[honest root]

Okay, thanks for your help🙏🏻

[native ibex]

Hi Illuvium team,
We are a European growth accelerator hosting one of the biggest Web3 events in Europe, CONF3RENCE.

Could you let me know the appropriate person to contact on your side for business development, growth, or events?

[arctic zinc]

You could fill out the form below, sharing your pitch, to get started.

[sacred grail]

Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

[timber canyon]

hey is there anyone i could message about an problem with ILV website and IMX. tried a few people but says we have to be friends

[lusty slate]

What seems to be your issue? You can write here. Don't accept DMs they are scam

[gray isle]

i have a problem .. every time i craft a suit it fails to process... its so irrating , spend time and resource on zero too then fail when u craft it in game... u log a ticket and get nothing

[lusty slate]

Yes, the team is working on that issue.

[fast sandal]

Hey people anyone online who could help me find my stuck ILV?

you strange people can stop to send friend requests I got it solved - thank you

[arctic zinc]

You can use #🚨❗〕report-scammers for those

[fast sandal]

I know. Thank you

[arctic zinc]

Do you mind sharing what you did to solve it? Helps us know how to help others when they are working with the updated staking UI

[bitter chasm]

the T2 plot that you have may not show up on the wallet yet. Make sure to check whether the wallet contains the asset on Immutascan, or check the wallet's contents when connected to Illuvium / Tokentrove.

You always have a T2 plot to play with as a tutorial.
-he removed his message! XD

[normal tangle]

I was using a controller in overworld, but now when i push forward on the joystick it highlights the chat option and i cant jump with out backing out. Is there a solution?

the jump button opens the chat box because it is highlighted.

[arctic zinc]

Seems to be a tool for making it work. #💬〕general message

[gaunt bridge]

hello any admin here?

how to unstake this ilv on new ui? i cant find unstake button

[fast sandal]

yes - I made the transfer and I looked on ethscan and waited and waited but I just had to confirm again and I was looking for ETH but got ILV in my metamask -> I just swapped it in MetaMask and all is good

[arctic zinc]

Go to MY STAKES in the top menu. You can withdraw from that page

It might be wise to save some gas and withdraw when gwei is lower

[timber magnet]

Hello, there's a question that puzzles me. Why can I send ETH through the BSC network from Binance, but I can't withdraw through BSC? I understand it's because of rollup technology, but I don't quite understand why they can't do it in reverse. Another question: Is there any wallet that supports sending ETH via BSC that can be linked to Passport? Thank you very much for reading.

[tacit palm]

https://tenor.com/view/hmm-suspect-gif-22611582

[tacit palm]

You can bridge from
Different L2s to IMX using Eth.
But I don't believe BSC is supported and it would be wrapped Eth from BSC as BNB is native gas token for BSC

Also keep in mind, Noone from
Support will DM
You first

[timber magnet]

It's about the withdrawal of ETH through L2, and I have two scenarios:

1. Withdrawing ETH from Passport only uses the ERC20 network, and then from that wallet, I'm forced to withdraw through L1.

2. I can withdraw from Passport via ERC20, but in the destination wallet, I could withdraw through L2, like IMX.

Those are the scenarios I understand, but a scenario where I exchange ETH for a token and then remain on the L2 network without issues—this scenario I haven’t done before, and I’m worried about the fees for converting ETH to a token. Thanks.

[tacit palm]

You can use Layerswap to
Go between different L2s if you are bridging Eth it is very cheap.
Go To Ethereum L1 is expensive now

[arctic zinc]

So there are now a few options.

Immutable X has its original native withdrawal system. This is the rollup system that only goes from Immutable X network to ethereum mainnet.

There are also a few bridging tools like layerswap and possibly orbiter that can be used to bridge from immutable X to other L2 networks.

I find it easiest to differentiate these two main approaches by referring to the one as a WITHDRAWAL and the other as BRIDGING.

[timber magnet]

Is there a guide on how to use Layerswap?

[arctic zinc]

I think this is the only guide illuvium support has made that uses layerswap. It’s a deposit. But most of the process is similar when bridging off of imx. I’ll see what I can find elsewhere. https://illuvium.zendesk.com/hc/en-us/articles/10909882916623-How-to-add-funds-from-an-exchange-to-your-Passport-Illuvium-account

You may have to use the layerswap website. Or the immutable passport website.

[timber magnet]

ty, i will see

[arctic zinc]

It looks like it can be done.

toolkit.immutable.com/layerswap-bridge/

Layerswap has a number of guides for using its tool.

[timber magnet]

brooo, it is beatiful

[timber magnet]

It asks me to connect the wallet, but it redirects to Metamask and doesn’t let me choose the Passport one.

[timber magnet]

Updating the thread: I realized that my Passport account wasn’t connected, and after connecting it, it shows no IMX funds even though it’s the wallet linked to my Passport account. Am I close to solving the issue? Do I simply need to transfer my money to IMX? Does it have gas fees? Hehe, so many questions, and you’re a busy man. I’m sorry!

It turns out the Passport wallet was actually on the list of options, and I just needed to change the option shown in the second image. Now I don’t know if I should delete my comments or if they might help someone else. XDDDD

When I thought everything was resolved, it gives me an address to deposit, and I got lost. My logic tells me that the deposit address should be provided by Binance, not the other way around.

Why not through here? 1 day as a menber. Mmm...

[timber magnet]

hahahahaaha yehaaaaaa. Win, manualy addrees and send for tokentrove, withdraw is complety for 0.87 cent and transaction instant but no wait 24 hours yehaaaa.

I want to make a guide about this. Where can I post it so it doesn’t get forgotten? xD

[arctic zinc]

Post it here. Ping a mod. Ask them to pin it. Thanks man.

[silver tapir]

It has been a while since I worked on my land. Trying to get back to it and I guess I have been left behind. Where do I find these 'guides' to find my land and update it to the 'new'

[arctic zinc]

He may have been referring to some of these things. #❓❗〕community-help message

but most of that is about getting logged in to an account. It’s not about the actual land plot changing or changing something in the game.

[timber magnet]

PDF tutorial for transferring ETH From Passport to Binance via the BSC network using a bridge. @arctic zinc

[timber magnet]

@arctic zinc Bro, is the guide in Pdf legal? Does it seem correct to you? Can you pin it?

[tacit palm]

Where did you get that?

Ah you made it, we can only have official supported docs

[timber magnet]

Yeha, I made it because I didn't see a guide about it.

[timber magnet]

They can make a guide adapted to the official documentation if they think it's better, using mine as a reference, so people don't have to wait 24 hours or pay too much for gas.

[lusty slate]

Can you send it in Pic format......I never download anything

It's also easier for people that way

[timber magnet]

tru

[timber magnet]

Transferring ETH From Passport to Binance via the BSC network using a bridge for low commission and high speed @lusty slate @arctic zinc

[arctic zinc]

Thanks man

[lusty slate]

Yes that works for ETH 🔥

[pseudo compass]

hello, where i can find my tokens which where at old staking side ?

[daring shale]

@quasi pulsar
Hi,

Over a month ago, I submitted a report regarding the recurring 403 error.

I’m not sure what exactly you did, but a few days ago, the issue disappeared. Now I can play comfortably again.

In today’s news, it was briefly mentioned that many bugs and issues in the game have been fixed.

It seems like my error was addressed as well.

Thank you so much for that!

[feral pier]

Have to say, feel absolutely scammed by the founders. They knew the amount of tokens that would be unlocked over time would completely tank the price. Even though I staked for 3 years I'm still down by over 10x. While I lost tens of thousands they walk around as millionares. Won't be touching this game with a 10 ft pole.

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[proud delta]

i withdrew my eth for the first time about 2 days ago… i don’t see my eth in my metamask, and i can’t find the transaction in the withdrawals tab in activity on illuvium website, but the money isn’t in my imx account anymore. any thoughts?

[arctic zinc]

I assume you actually just started the process. And what you did was transfer your eth from your passport wallet to your metamask controlled imx wallet. So it would still be on the immutable X network but would be in your metamask address.

Using your metamask wallet to connect to the IlluviDex will likely help you see the next steps for actually starting the withdrawal from immutable X network.

This guide may prove helpful. https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

If that seems not to work then you will probably be able to go to tokentrove.com and connect your metamask wallet and use that to WITHDRAW your eth to ethereum mainnet.

An alternative would be to get you eth back to your passport and then use something like this method #❓❗〕community-help message

[quasi pulsar]

Hey buddy, thank you for letting me know, would be awesome that we could take credit for this one, but we have not changed anything on your account, as I mentioned multiple times, playing thru VPN may get you in this position, I assume maybe your vpn server changed and this one is not causing you those problems but you may get it again any time again

[cunning citrus]

@quasi pulsar Hi , is’t anyway we can access the passport testnet wallet that we use on illuvium testnet before? I just try to login to the website but it’s maintenance

[quasi pulsar]

thre is no need to log in to the testnet account, the assets are not real ones, they were testnet assets. What you want to check?

[cunning citrus]

I need the sepolia eth that stuck on that account, need to use them on testnet project just realize should be have a lot there at that testnet wallet.

[quasi pulsar]

ahh, kk, give me few min, will check

[cunning citrus]

Ok thanks

[quasi pulsar]

follow the arrows 🙂 (cannot paste the link cuz just got blocked by our secret security mesures ^^ )

[cunning citrus]

Got it thanks so much

[timber locust]

there is a very severe bug in illuvium! every transition in gameplay the game crashes, has crash problems, bugs etc...
for example, if I'm running and I press M to view the map, the game simply takes too long to open the map and often crashes. the feeling I get is that if I'm moving and I give an unexpected command like M to view the map, the game can't cope and crashes or hangs, freezing or closing automatically.

[tacit palm]

Have this happenf before or just now started?

[timber locust]

it's always happened, but now it seems to have gotten worse

[tacit palm]

Did you send in a Bug report ingame? Have a ticket number?

[timber locust]

this is a general problem with the game, it's not just me and there's no way of sending it as the game closes automatically when the bug is most severe.

[loud rampart]

they should be able to get data of the crash when you log back in and report it then as far as i remember.
But also heared a lot of those crashes could be resolved with the upcoming multiplayer servers thing.

[tacit palm]

Never really had any crashes in Overworld.

Arene on the other hand

A few😆

[timber locust]

enter the game! use the jetpack and when you're at full speed press M

[loud rampart]

i get them here and there aswell in ow.
usually arround every 2-3h at least once

[quasi pulsar]

but have you sent us report? it is not general issue and not happening to everyone, you send report, we can check your PC specs, date of your GPU drivers etc

[quasi pulsar]

not much from bug files itself, but getting PC specs is very important as usually its like GTX 9xxx or some courageous ppl even going back to 7xx series external hardrives are in use as well, laptops on power saving more, GPU drivers from a year ago etc - all this we can check, but then we ask for a pic of the crash window and explanation of the user was doing, this gives the team more info (from the error message visible on this black crash window from Epic engine)

[timber locust]

enter the game! use the jetpack and when you're at full speed press M

try this pls

[quasi pulsar]

I just did, nothing happened,as mentioned, i need in-game report, and screenshot of the error from the black window 🙏

• when you last time updated your GPU and audio drivers
• whats your PC specs
• do you have SSD or old HDD drive
• do you use VPN

[timber locust]

of course, as you said, the transitions that have problems are the most common! but as I said, the problem is in the transitions

[quasi pulsar]

if you dont create bug report, you giving us no data to collect for the team

[timber locust]

ok, i can do it

[vast geyser]

How do I solve it?

[raw stratus]

In game press B take a screenshot and send in a bug report

[vast geyser]

Do they fix it? This is the second time that has happened to me. The first time it took at least 5 months to fix

[raw stratus]

Sorry,I have no idea how long it will take.

[arctic zinc]

It is the only way to get it fixed.

[slender bridge]

Hello team, I have a problem can’t claim the tokens.

[tacit palm]

Not sure what Mlc token is but Illuvium uses ILV ticker

[frigid hull]

And here is my 3rd message about the aspect ratio issue. Still not resolved. 😢

[tacit palm]

have you sent in a ticket in game?

[frigid hull]

As I remember yes and the team knows about the issue

Yes, I found the email and reply from Support

[tacit palm]

do you have a ticket number?

[frigid hull]

#69487

It was forwarded to devs on December 28 as Félix mentioned

But as I know a lot of Rangers have this issue and well-known since months

[quasi pulsar]

still in the pipeline on the dev list 🙏

[frigid hull]

Thank you! 🙂 Then after it will be resolved, I can play again. Currently, really annoying.

[vast geyser]

and how long will it take to renew? will it take months again?

[lusty slate]

Hopefully not, but please open a ticket with #❓❓〕support about it

[hexed tide]

Are there any issues with staking wallet connections not working recently?

[lusty slate]

There is a new staking UI.....clear cookies and cache from browser, that should fix your issue

[hexed tide]

thanks a lot!

[lusty slate]

No worries, let me know if that solved your issue

[hexed tide]

It's solved. thanks!

[hexed tide]

But.. I can't see "my stakes"

[hexed tide]

and.. suddenly "Application error: a client-side exception has occurred (see the browser console for more information)." again..!!

[lusty slate]

You can see them under vesting

[lusty slate]

Try a different browser

[hexed tide]

Thank you for the advice. However, shouldn't it work on Chrome, which is the most widely used browser by people?

[arctic zinc]

It should. Did you clear the “site data” along with the cookies and cache?

[hexed tide]

yes, I did.

[hexed tide]

I can do it at microsoft edge. It didn't work on chrome.

[arctic zinc]

I suspect that if you open the staking page with a private browsing window on chrome (which would be like a “clean” browser” it would work. Because the old data, cache, and cookies would not be there to mess things up.

But using a wallet in a private browsing window usually does not make much sense. So not actually helpful as a work around.

[lusty slate]

If you have phantom wallet on chrome try disabling it when you go to ILV staking page (that could also be causing a problem)

[neat flax]

guys when is the distibution of Gshock watches again?

[lusty slate]

#💬〕general message

[stray hill]

please help. i can't connect my wallet to the staking site anymore. it keeps giving me errors. will not connect with my wallet

[tight spruce]

clear cache and cookies

[tacit palm]

What error are you getting?

https://tenor.com/view/teamwork-gif-11937128885494742584

Shouldent you be sleeping Rich?

[stray hill]

this is the error. and it's doing it accross the board. chome, firefox, and on my metamask walled on my phone using the metamask browser

[stray hill]

and it's only doing it with some wallets and not others. i've nver had a problem before

[tacit palm]

On here right

https://staking.illuvium.io/

[tacit palm]

I just checked on my end it works fine,did you try as Rich said with clearing Cache and cookies?
Deactivate VPN adblockers

No other wallet extensions like Phantom

Active

[stray hill]

yeah. all that. and it's doing it everywhere. chrome, firefox and the metamask browser on my phone.

metamask and firefow browsers give the same clientside error but chrome pulls up this blank wallet window

[tacit palm]

Thats odd,it works fine here,could there been any region restrictions? Or issue with your provider?

[stray hill]

no. if i change wallets to some i have with low balances it works as usual. it's only doing this to my wallets i care about with high balances staked

[stray hill]

yeah i just double checked. all wallets are working fine for me except the 2 i care about

[tacit palm]

Not sure what the issue can be Can you send in a ticket with #❓❓〕support and let me know the ticket number

[stray hill]

ticket is #70671

please help. i have a huge amount of money in there and i need to move it urgently. i have never had any issues before and i've been with ILV staking since it started

[tacit palm]

Will ask internally

[stray hill]

thank you!!! 🙏

[tacit palm]

Have sent it internally,will let you know when i know more

[stray hill]

can we DM? i always loose messages in the main channels if i'm not online when they come up

[tacit palm]

You can DM i wont dm first

[quasi pulsar]

@stray hill how did you cleared the cache on chrome? and what you mean by different wallet - withing one wallet provider (just different addresses) or you use multiple wallet providers

• send me fullscreen pics
• delete cache like on pics below
• disable any other wallet extensions
• what wallet providers you using

(all can sent by responding to confirmation email)

[stray hill]

i did all that, but it's not a browser issue. it's doing it on all browsers and only for 2 specific wallets. it's even doing the same exact error on the metamask browser on my phone

[quasi pulsar]

before you, its 100% fix after deleting cache (website changed, and old cache has to be removed for some ppl, so whatever the browser) make sure you follow the pics, and send me respond, i need more info
also you may try disabling the Eperimental thingy to choose network for you (this may trigger it as well)

[edgy wigeon]

Hi, I have no doubt this has been talked about but I have a full time job and a company of my own so I don't have the time to deep read, would someone be kind enough to answer me some basics... I can no longer access my funds at all, everything to do with IMX working fine and I can see my NFT land which is listed for sale, however I have ILV in staking / vesting and I can't see any of it on the ETH side. Login in the old way I get an error (Side client), using the link from the website same problem, l made a new passport but I can't find the option to link my ETH wallet. This has me quite conceren and stressed out. Is it possible to get help?

Thank you, you need to accept a friend request for me to be able to message you

No chance I'm connecting my wallet to a 3rd party , can anyone give specific info on this error Application error:

a client-side exception has occurred (see the browser console for more information).

Caution, I think @zealous tendon is a scammer

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[tacit palm]

DMs are scam becareful

[tacit palm]

You can try these points outlined by peter here #❓❗〕community-help message

[tacit palm]

Thank you

[karmic spire]

Can someone explain where I purchase the tokens needed to run lvl 1

I've got kraken and meta mask just not sure what I'm supposed to be purchasing

[quasi pulsar]

Hey

1. Send some ETH to your Passport account

• from MM - https://illuvium.zendesk.com/hc/en-us/articles/10361386644879-How-to-add-ETH-ILV-sILV2-or-USDC-from-Metamask-Layer-1-to-Passport-Layer-2
• from exchange - https://illuvium.zendesk.com/hc/en-us/articles/10909882916623-How-to-add-funds-from-an-exchange-to-your-Passport-Illuvium-account

2. buy Fuel (Crypton for travel) here: https://illuvidex.illuvium.io/fuel-exchange?tab=buy

[karmic spire]

So I just keep funds in my wallet and this process turns those funds into tokens during this process correct?

[quasi pulsar]

sending to Passport (this is an account system provided from Immutable - you can thin about it as Metamask) moving whatever you sent to Ethereum's layer 2 called ImmutableX and it sits there, you can always move them back to your wallet etc

When you buy fuel, you have to use it in-game, its not a token on the blockchain

(Passport has its own wallet address, but never sent funds directly, always follow the guides listed above)

[karmic spire]

Thanks my friend. Was getting a bit frustrating being new to all this but I figured it out. Appreciate your help!

[timber locust]

all lynx illuvials now look like this

[scarlet flame]

Hey everyone, I’m new to Illuvium and still figuring things out. I was wondering can you use your own Illuvials to play in the Arena, or do you have to use pre selected ones? I’d really appreciate any help. Thanks!

[lusty slate]

Hi right now the arena mode that is available is the gauntlet one. for ranked and casual you don't use your own illuvials but fo Leviathan you do

[scarlet flame]

Please be aware

Do not let him scam you

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[scarlet flame]

Thanks, it was my mistake just letting people know

[lusty slate]

Yes DMs are scam...I'll never DM you 1st.....that account is probably not even in this discord. Try getting the user ID

#🚨❗〕report-scammers message

[scarlet flame]

Not you

[lusty slate]

No.....10000% not......I bet that when you click on that scammer profile you don't share the Illuvium server with him

[scarlet flame]

Thanks for the heads-up. I’m still new here, so I really appreciate the warning. I’ll be extra careful moving forward

My apologies for the confusion

[lusty slate]

Yes, you have to be. DMs are SCAM no Mod or team member will EVER DM you first

All doubts you have ask them in official public channels that you can verify the identity of users

?scam

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[lusty slate]

We can keep an eye out for scammers in this discord, but we can do nothing in private messages

[scarlet flame]

Got it. I’ll make sure to only ask questions in official public channels. Appreciate the help!

[lusty slate]

No worries, keep safe and if you have any little doubt about someone you can tag me or any mod in this channel and ask about it

[scarlet flame]

Sounds good, I’ll reach out if I have any questions. I appreciate it! Got a little too excited being here, but I’ll be more careful next time!

[lusty slate]

Clear browser data

[cinder heath]

ill try

[lusty slate]

There is a new staking UI

[cinder heath]

looks sharp

[hoary stone]

I keep getting this error. Does anyone know why it appears?

Did you translate this page? I experienced the same thing when I translated it and ended up going into a different section on it.

[cinder heath]

Just clear your browser cache

[hoary stone]

I meant that it happened to me when I translated the page, but if I didn't translate it, it didn't happen

[cinder heath]

weird

[arctic zinc]

Hmmm 500 errors are usually significant.

You can use the website shared in #❓❓〕support to open a ticket. You can also find a link to the support site below.

[sacred grail]

Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

[timber locust]

damm

[peak tendon]

Whole market are down now

Normal thing before pump

[lusty slate]

@random ruin #❓❓〕support

[lavish briar]

Does anybody know about illuvium loyalty airdrop from eventix? Just got an email from them but i suppose its a scam

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[tacit palm]

This is a scam

[coral nexus]

How can i open a ticket for partnership ?

[tacit palm]

Can follow this

?collab

[sacred grail]

Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

[sharp tusk]

Hello everyone, I need help. I want to buy a land, but I'm literally 1 hour ago trying to add funds to Illuvium, Immutable X passport or wherever!

[quasi pulsar]

dont trust DMs especially the guy who pinged you

try to disable any other wallet extensions you have, disable ad-blockers, allow pop-ups

[sharp tusk]

Thanks. I did that and I was able to re-connect to metamask, but after connecting, it shows the same error..

[quasi pulsar]

something is blocking your MM, all above you followed for sure? no Phantom wallet etc? You changed settings to allow pop-ups?

[sharp tusk]

Yes, and I disabled Phantom wallet, and all other extensions, allowed pop-ups. Could it be that I am using Firefox? I will check with Chrome

[quasi pulsar]

if it does not work, send me full-screen screenshot thru #❓❓〕support

[sharp tusk]

Thanks, I cant post anything there.. I never used Chrome with metamask so should work with Firefox. I checked metamask wallet and it shows that is not connected to Illuvium, is there a way I can connect it first? maybe that could help

Solved! I was able to connect first metamast to illuvium and now is working. Thanks

[quasi pulsar]

awesome

[arctic zinc]

You don’t post on discord. You use the website shared in #❓❓〕support to contact support.

[runic heath]

why sir?

[lusty slate]

This usually solves that issue: #❓❗〕community-help message

[meager sphinx]

No mac update available on epicgames. Any news?

[arctic zinc]

Awhile ago they said no more Mac updates for awhile.

Here’s that announcement in December. #📣〕announcements message

[meager sphinx]

Oh nooo 😳

[arctic zinc]

Yes. I’m bummed too

[daring shale]

Hi. Does this link work for you?

[quasi pulsar]

just checked, works for me 👀

[daring shale]

Strange. I’ve tried opening this link many times. The page doesn't load. It might be due to the VPN. Thanks for the info.

[lusty slate]

@short oracle let's continue here

[short oracle]

okay thanks for helping

[lusty slate]

No worries 👍

[short oracle]

immutable hates metamask ]

[lusty slate]

weird I just use MM

[short oracle]

what do I do?

[lusty slate]

what is happening RN?

the emerging IMX window is not poping up?

[short oracle]

yes, correct

im attempting to sending in ETH from the Illuvium Side....

[lusty slate]

do you have emerging windows disabled (or blocked) in your browser

[short oracle]

I dont think so... where would I check that? do you want to see a screen capture of the error message?

[lusty slate]

yes please

helps a lot detecting the issue

[short oracle]

this is what is has been saying

[lusty slate]

Ah ok......that is not an emerging window or browser problem

Tha is a weird MM thing....follow this steps and it should work fine:
#❓❗〕community-help message

@short oracle 👆

[short oracle]

that helped

it did a bunch of new stuff

after trying it a couple of times, it got to this

I tried it again.... it went to the wallet scan thing... and got stuck in that

is newly transfered ETH into my MetaMask wallet not been there long enough for the Software to see it?

It IS There!

these problems wont be acceptable to the general public.... we cant have these onboarding issues when the game goes bigtime

[lusty slate]

Hey sorry

Got muted by the bot

Clear browser history

All DMs are scam

[short oracle]

that worked

[lusty slate]

Yeah some cookies bother stuff too

[short oracle]

now if I can only do the proper math to send it all, wish there was a button that allowed send all with enough gas left over

[lusty slate]

Dam bot got me because I accidentally pasted a link lol

[short oracle]

got a transaction started ... Thanks for all your help Tholky

[lusty slate]

Gas is pretty low RN. I suggest not to close the transfer window until the funds arrive.....it could take up to 15 min

[short oracle]

ok keeping it open ... It just confirmed! SUCCESS

THANK YOU @lusty slate

[lusty slate]

Good now is in you MM IMX you just need to finish the process by sending it to your passport

[lusty slate]

https://tenor.com/view/bear-hats-off-respect-bye-bye-gif-8633553

[short oracle]

well... now the balance in the Illuvium is taking time to reflect

[lusty slate]

https://tenor.com/view/keyboard-hyperx-rgb-hyperx-family-hyperx-gaming-gif-17743647

[lusty slate]

You finished the process by sending it to your passport right?

[short oracle]

yes, It told me it finished

[lusty slate]

Then it should be there

[short oracle]

but Even in Immutable website wallet it shows nothing

[lusty slate]

IMX transfers is almost instant

[short oracle]

honestly... IMX is starting to really upset me.... And its always their fault... and their terrible customer service.... Illuvium has their own internal customer service... and its great... but IMX is missing in action

[lusty slate]

Refresh balance

[lusty slate]

Agree, I'm not the biggest fan of IMX CS

[short oracle]

its just gone!

[lusty slate]

No it is not

Send me your passport wallet address

I'll check it in immutascan.io

[short oracle]

0xcacdb9e42dd42a08fadaf36be5a6fde69ce3f195

Immutable pisses me off!

[lusty slate]

You transferred ETH right

?

[short oracle]

yes

[lusty slate]

Ok I think you didn't send it to your passport.....so just do the same thing you just did to transfer funds in but this time select send from IMX wallet and connect the MM wallet you just used

[short oracle]

https://etherscan.io/tx/0xac5cb6bd5ab41531c938fe68624c879a170e132ef3631f00cdf6b10e67e82999

[short oracle]

it was in MetaMask.... UGH NOW ITS GONE!

see this is stupid ! to have ways for people to so easily lose almost a thousand dollars

[lusty slate]

Not gone....ether the funds have not bridged yet or it's in your IMX MM

[lusty slate]

Did you try this?

[short oracle]

not in my metamask... not in my passport

😡

[lusty slate]

There are stages to this:
MM Layer 1 > MM IMX Layer 2 (could take like 15 min) > IMX Passport L2

[short oracle]

this is unnacceptable tbh

[lusty slate]

It just takes a bit of time.....not the biggest fan of IMX OG.....but when you do it once it's not that bad

[short oracle]

{insert frustrated rant here}

[lusty slate]

Can you check immutascan.io with your MM passport address to see if your funds arrived to L2?

[short oracle]

there SHOULD NEVER EVER EVER be a moment when im refreshing over and over hoping my money comes up

[short oracle]

this

[lusty slate]

When bridging yo a L2 that has no fees it van take the network so e time to send it

[lusty slate]

That is ETHERSCAN that is Layer 1

It won't be there

Immutascan.io is the same but for IMX network in Layer 2

[short oracle]

Immutable is going to hear from me soon

[short oracle]

dont know how to do that

[lusty slate]

If you don't mind sharing your MM address here I can check it for you

[short oracle]

i think im done with this game for a while .... Shit upsets me when I DO THE STUFF EXACTLY AS DIRECTED

and it doesnt work!

[lusty slate]

I understand but let's finish this 1st

[short oracle]

how?

[lusty slate]

Type here your MM wallet address

So that I can check if the ETH already bridged

[lusty slate]

ETH is in you wallet

You rushed it a bit but all is good

[short oracle]

its not showing in my wallet to me

[lusty slate]

0.347 ETH correct?

[short oracle]

correct

[lusty slate]

Yes it just arrived

[short oracle]

nope

still not reflecting the proper balance!!!! 😡

[lusty slate]

Now nice and slow do this:

[short oracle]

its not in IMX wallet... im looking at that online in the IMX site... its not there

[lusty slate]

It is....connect your L1 MM wallet

IMX creates a key for it in L2

[short oracle]

IMX Robbed me!

[lusty slate]

No.....when the pop up asks you to connect a wallet select your MM wallet

The one you sent your funds to

The ETH is in your costudy it is just in IMX L2

[lusty slate]

Follow my instructions and all will be fine

[short oracle]

I want Kieran to do this

[lusty slate]

Did you do this?
#❓❗〕community-help message

[short oracle]

so he can see what its like..... I bet the process will get streamlined REAL QUICK after he finds out how redicoulous this is

[lusty slate]

Did you selected thus option

[lusty slate]

If you are going to throw a tantrum I will stop trying to help

[short oracle]

i did that and showed you a screenshot

ill try again

[lusty slate]

Did you sign the IMX pop ups to read your MM wallet?

IMX needs your permission to read your MM wallet

[short oracle]

the MetaMask wallet is not holding the ETH anymore

[lusty slate]

It is....but it is in IMX L2

[short oracle]

it fell through a crack in IMX's system

[lusty slate]

If that is your wallet adress then that is in your MM wallet no cracks

[short oracle]

then where is it?

it isnt reflecting in IMX site, or Illuvium site

[lusty slate]

Follow this process again....but make sure to sign IMX permission from your MM

#❓❗〕community-help message

I'll erase this message I don't want this Pic of you wallet in public

[short oracle]

I am able to get to this.... but I tried before... It said insufficent funds

[lusty slate]

Do Max

All the ETH is there

[short oracle]

So basically IMX is DOUBLE FEE CHARGING US ! charging us x2 times

[lusty slate]

No fees

For the last transfer

All transfers inside IMX has no cost

[lusty slate]

There are only fees when you interact with ETH Main Net

[short oracle]

ok finally

[lusty slate]

Now you should be able to see your ETH in your passport

You just needed to wait 15 min to do it in one go
#❓❗〕community-help message

[short oracle]

thank you so much for your diligent help and putting up with my tantrumz... its been a hard week of general life struggle for me lately... Now that I have this done... I feel the accomplishement of it being done... thanks... now time to go Land shopping 😄

[lusty slate]

No worries my friend....I know how scary it is to think your money is lost in the blockchain

But you did everything good

Hope you get a good land

[short oracle]

yeah.... I need to develop more patience I suppose... I guess being unstable and unfufilled makes a guy impatience and easay to fear.... I will do better.... At least I have practice in this process now...

totally appreciate you Tholky ! Illuvium Mods are the best!

[lusty slate]

Happens to to the best of us.....if you have any other issues just ping me or any other mod....good luck my friend

[short oracle]

This is a huge strength that I personally believe that Illuvium should double down on.... Especially when we go mainstream

[hallow tree]

?

Crypto.com to imx passport ?

[tacit palm]

You have to use a bridge not sure if that will work from Crypto.com

[hallow tree]

@tacit palm sending to mm op then eth op to passport haha

Save eth that way

[cinder otter]

Need help to withdraw my ILV, i am trying to send to my wallet and keep loading forever.

[fresh moth]

Make sure you have other wallets such as phantom disabled, it may be getting in the way of Metamask loading.
If that doesn't work, try a different web browser to open the Illuvium site

[cinder otter]

Thanks!

[scenic rose]

Tell me, did the season continue in the arena?

[tacit palm]

Rewards are on pause at the moment, will
Start up again closer to /marchApril

[wary pebble]

does anyone know how to view the illuvials stats in overworld now before you catch them

[tacit palm]

After the last patch you can't see the stats before you capture them

[wary pebble]

thanks, that's a bummer

[narrow turtle]

Hello, I have a problem, yesterday I installed the game, and when I want to start it I get the message: “Simulation Version mismatch, Server = c......, Please Update Your Game”, I tried to uninstall and reinstall but nothing changes, has anyone experienced this?

[loud rampart]

what game exactly did you try to install?
The epic games Illuvium? (no testnet, no experimental)

• Make sure all files are deleted from older versions
• Make sure to have the latest updates, epic games settings can be on manual update and for zero on iOS you have to manually update aswell as far as i know.

[narrow turtle]

I would like to install the Illuvium game from Epic Games.
I installed it yesterday so I don't know if there could be a conflict with the previous version?

[loud rampart]

no, that should be fine.
If you check your library, it doesn't say "Update"?

[narrow turtle]

No, nothing..
There is my version of the game :
Illuvium-Mac-manual-R
C-202412181402

[loud rampart]

https://tenor.com/view/cringe-eeee-gif-24636179

Since the latest update last week, Illuvium seems to have paused the updates on mac.

#📣〕announcements message

[narrow turtle]

So it all makes sense, thank you very much

[loud rampart]

Unfortunate news for mac users.
However, developement of a mobile version of the Arena is well on it's way and could be released this year.

[mild agate]

On the plus side there’s only about 4 people on mac 😅

[slim surge]

Hi guys! So i have a problem, when I hold shift in Overworld to see the drawing pentagon stats of the illuvial, the drawing is not showing. Do anyone know how to fix this? I already reinstalled the game, nothing happened!

[spring pawn]

Overworld leaderboard said 600k last night now says 249k? Whats happening hear

[loud rampart]

Should be daily resetted

[spring pawn]

Oh okay i was like uhm what. Can we see our point in real time like totalled?

[loud rampart]

Yea

But been a very Long time since i checked it the last time to be honest 😅

[arctic zinc]

Yes. We are basically nobody.

[ivory sigil]

I’m trying to remap my controller to so I can play Overworld anyone have a guide or tutorial to get this done?

[west blaze]

Guys, a friend's account cannot play Gauntlet
keeps looking for the match and never finds, it in all game modes

He already reinstalled the game and did all the "basic" things to try to fix it, and nothing changed

Can anyone tell me how to resolve this?
just creating a new account?

It's difficult to find support for the problem

[meager sphinx]

so for a while we the 4 mac people will be looking for an alternative to arena, TFT maybe? 😜

[mild agate]

When he’s searching for the game does it just say finding game? Or does it say how many people are in the queue?

[tacit stag]

any info on the gshock watch and an estimate delivery date

I can't find any info about it since the promotion ended

[swift cedar]

I submitted a ticket for an error in Zero about 4 days ago, Is there any way to follow up that it has been received or if there is any progress? I submitted it via the game and got confirmation on the app but didn't get anything sent to my email (if that's where I should expect a response?) . Cheers

[quasi pulsar]

whats your ticket number, have you checked spam box? when you create a ticket, you get a confirmation email with ticket number, and then extra one when we move case to the devs

[swift cedar]

The confirmation was in spam, the ticket is #70934. Cheers

[quasi pulsar]

just checked, still being investigated by devs 🙏

[swift cedar]

Perfect, thanks heaps for your help!

[subtle kindle]

Hello I just received an email which says I won an airdrop, see attached screenshot, is it a scam email?

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[quasi pulsar]

scam

[subtle kindle]

Thanks

[west blaze]

@earnest terrace

[little pelican]

Hi admin how can I solve this? I can't stake my ilv

[fresh moth]

What exactly is the issue that's stopping you from staking?
If the page is not correctly loading, try resetting your cache + cookies and restarting the web page

If it persists, try a different browser choice, or double check no other wallets are interferring, such as Phantom wallet etc

[little pelican]

The contract function "stake" reverted with the
following reason: ERC20: transfer amount exceeds
balance Contract Call: address:

[fresh moth]

Errrm, I have not run into this issue before... Maybe some of the other big brainers on staking have some ideas. <@&795142782133207063> @tight spruce

Make sure to try the solutions I mentioned above though, especially the resetting of cache+cookies, as there was a new staking site implemented recently so it could be that

[tight spruce]

I believe this is still a rounding error, try not to unstake max but a smaller amount but decimal points

[arctic zinc]

It’s weird. The error reads like it’s an attempt to make a deposit.

And that it’s too many tokens.

[little pelican]

It's under erc20 not bsc*

[arctic zinc]

So disregard that scammer. Bsc has nothing to do with it.

[arctic zinc]

So it looks like you successfully withdrew your tokens like 3 weeks ago. And are you now trying to deposit them again?

[little pelican]

Yes sir

[arctic zinc]

Next time you may want to consider just leaving them deposited. Since staking again does not need to happen. You can just leave it staked.

Since it’s a deposit then I think the issue could be related to a token spend limit. Try using revoke.cash to remove your ILV spend limit set for the staking contract.

[little pelican]

I used only inside my trust wallet for staking

[little pelican]

Copy sir before I'm going to our farm because there's no signal, thanks sir 🫡

[earnest terrace]

dont say how many people are in the lobby, because he dont find any lobby, i think i have been banned

but i dont know the reason

[arctic zinc]

I’ve never heard of a lobby ban. Only complete account bans. Unable to login at all.

Press B in the game if you are experiencing an issue with finding a lobby. You may need to get into overworld or training first

[mild agate]

Does an error code come up when you try to search then? If so take a screen shot and open a support ticket in discord https://discord.com/channels/760344898200666112/1108308385138479124

[trim flax]

Hello! Is there a mod to ask a question

[fresh moth]

Do not DM him, he's a scammer most likely

[fresh moth]

What's up mate?

[trim flax]

I wanted to ask about Galaxy Grand Arena

do you know them? Are they your partners?

[fresh moth]

They are not. There's a scam email going around - Don't interact with it

[trim flax]

and a website

[fresh moth]

Could you let me know what sort of email they sent you?

[trim flax]

some dude contacted me onn X. Told me to join him on Discord

[fresh moth]

Certainly sounds sus. I am 99.9% sure it's a scam so please be careful around links etc. I'll see if I can get any info about it from our team

[earnest terrace]

no, any error code

[mild agate]

Well I’m not sure what’s going on then sorry. Best just to open a support ticket and see if they can help you,

[undone lion]

after logging in on passport there was a "dummylink" popup that was marked "unsafe" and after closing it I would get this message in game.

[fresh moth]

This is the message that usually pops up if I haven’t updated my client after an update

Go to Epic games and make sure you’re running the most up to date version. It should automatically start the update, but if not try validating the game files

[undone lion]

i've updated and uninstalled and reinstalled and getting the same message

did the verification also

still getting the same error

[fresh moth]

Do you usually use some sort of VPN?

[undone lion]

no

[fresh moth]

Are you using a MAcbook to try and play?

[undone lion]

yes

[fresh moth]

Unfortunatly Mac support was halted late last year

[undone lion]

got it

appreciate it

[fresh moth]

Apologies for the inconvenience. Hopefully Mac support will return at a later date once the studio has the time and resources to do so.
But if you have any other desktop device at home, it should be able to run the game with no issue

[humble fog]

@quasi pulsar nasty bug where you get auto kicked right as match starts, cant reconnect, counts as loss

Happened again to someone else

[loud rampart]

Oh... Thought he saw anon in Lobby and just instant surrender

[forest saffron]

anyone know how i can equip my skins in gauntlet? ❤️

[loud rampart]

as far as i know, skins made out of BP's are currently not available in gauntlet.

[forest saffron]

oh okay 😦

[hushed thicket]

why im getting this error and how can i fix this?

[fresh moth]

First of all, are you using a mac?

[hushed thicket]

yess

mac m1

[fresh moth]

Sadly, Mac support was halted late last year. It will very likely be continued in the future, but for now, you will need to use a different device to play Illuvium

[hushed thicket]

so there's no any chance to play on mac right now? 😦

[fresh moth]

I'm afraid not

[hushed thicket]

thank you 🙏🏻

[hushed thicket]

it's valid for all illuvium games completely?

[fresh moth]

You're very welcome. If you have any other desktop devices, they will run the game fine. It is only Mac that has halted temporarily.

[fresh moth]

Yeah; basically anything that's been getting updates, those updates have not be implemented for MAC users - making the game an outdated version + unable to be loaded

[hushed thicket]

oh gotcha i hope mac issues could be fixed... or ill change my device lol
thanks for great help
so is there a mobile game option i missed?

[fresh moth]

Illuvium Zero, the city-builder style game is on mobile already. Arena and Gauntlet will come to mobile in the near-ish future. Aaron mentioned ina recent AMA that he wants it done pretty soon so he's pushing for it.

As for Overworld, I don't think that will be on Mobile any time soon, sadly.

[hushed thicket]

oh u're awesome as help haha thank you
ill check these zero out. I hope i can play it on fold 5. Im new in illuvium community that's why i ask such a lot of question 🙂 will dive into it more 🫡 💜

[fresh moth]

All good, and you are very welcome.
Any questions you have, feel free to ask ❤️

[hushed thicket]

i'll do
have a great day rest of it

[sharp tusk]

Hey guys, I need some help.

I sent some ETH from my metamask to my passport half an hour ago and I still don't see the funds in my Illuvium account nor in my passport x. Can anyone help me? I didn't do anything I haven't done before, just ‘add funds’ from the Illuvium page and directly connected to my metamask account.

I have the etherscan link but apparently discord won't let me paste it here.

[quasi pulsar]

send me your wallet thru #❓❓〕support and i will check real quick

[sharp tusk]

Thanks, done. Ticket ID: #71166

[quasi pulsar]

easy fix, check the email, ping me if you get any problems

[sharp tusk]

Thanks for the quick reply! Already on it, thanks!

[sharp tusk]

Solved! Thank you very much! ♥

[quasi pulsar]

happy hunting

[quaint pebble]

hey, when i try to open illuvium it shows me error, why could that be?

[loud rampart]

What error?

[quaint pebble]

it says: simulation version mismatch. Please update your game

i dont have to put money to play overworld right?

[loud rampart]

You play on a MAC ?

[quaint pebble]

yes

[loud rampart]

You can, but you don't have to

[loud rampart]

Unfortunately MAC Support got paused since last update

[quaint pebble]

oh, do u know if they'r gonna put it back for mac?

[loud rampart]

AT some point yes

[quaint pebble]

ok thanks bud

[honest root]

Good morning everyone, I bought a tier 5 gem on the market, it appears on illuvidex but not in the game, I've restarted the game but nothing. do I have to do anything or is it just a delay?

[daring shale]

Hi, did you process it?

[fresh moth]

You will need to cure it still using essence in the forge.
Go to the forge, the gemstone tab, and then finalise it so it can be used

[daring shale]

Exactly

[honest root]

nooooo , i thought i was ready, sorry guys

ruination essence is like tie5 shards and dark holos... the ones I had I spent on drones...

[daring shale]

Do you want me to gift you this essence?

[honest root]

i'll take it but i'm a hustler, sooner or later i'll get it, i bet you had a hard time earning it too? or buying it

[daring shale]

These essences accumulate in dozens or hundreds. Send me the Illuvidex address where I can send you the essence. But don't send any private information.

[honest root]

https://illuvidex.illuvium.io/ranger/Vima

I'm at a loss for words at the moment, I'm about to create my first tier 5 stage 2, thank you very much.

[daring shale]

send

[honest root]

No way, you have to choose something reasonable from my iluvidex to thank you and send, please, not slashin and cling. 😅

[honest root]

thnak you, It's not perfect but it's what I have, so it's the best

[daring shale]

I don't need anything, thank you.
Congratulations on the Deer! 🙂

[arctic zinc]

https://tenor.com/view/mike-o-heam-giga-chad-gigachad-sigma-male-gif-14252379233135682789

[fresh moth]

Winnie is goated!
Congrats on the beautiful illuvial @honest root you’ll have that Stage 3 in no time! 🫡

[upper tapir]

unable to load illuvium main and staking sites, tried clearing all histories, tried on multiple browsers, illuvidex still works. Any help appreciated!

scam?

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[quasi pulsar]

hey, did you managed to access the staking page?
Delete the cache and should be ok

[upper tapir]

I've tried that but still cannot load page

[quasi pulsar]

dont respond to the guy who just pinged you

[quasi pulsar]

do you use any ad-blockers, VPN or have installed other wallet extensions (like the cardano one)? disable all for troubleshooting

[upper tapir]

done, no changes

the site works fine on my phone, just not laptop which had no issues previously

[quasi pulsar]

ok, dm me and lets troubleshoot further (I will never DM first, so if someone contacts you, its not me)

[minor harness]

Is there an issue transfering eth using laywerswap? Its telling me its currently unavailable

[fresh moth]

Yup, seems so. Same for me

[minor harness]

Hmm, hopefully fixed soon, I need more illuvitars! lol

[minor harness]

Anyone still having issues, its not giving me that error anymore, but just hangs now

last 30 minutes or so

[tacit palm]

Don't click links in DMs, Noone from Illuvium support will DM you first

[tacit palm]

Have you tried checking in Layerswap Discord?

[minor harness]

I wasn't aware of that discord, but will try and hunt it down

[lime glade]

can in game assets be stored on ledger?

[quasi pulsar]

the guy who pinged you is a scamer, do not click on the link

[quasi pulsar]

If you have something very valuable you can send your assets there yes, and then use trade only mode (this allow you to connect wit MM) or add your wallet as secondary to your account if your Ledger is connected to MetaMask to access those assets

[lime glade]

TY @quasi pulsar ! If we move land from our secondary wallet to our passport wallet - do we lose all the biodata and blueprints collected on that land?

[quasi pulsar]

IF its already connected as secondary, it will still be considered as in your account without any changes, but you have to be sure that during transfer, the wallet is connected as secondary

[lime glade]

ok cool thanks again!

[trail musk]

anyone know when this wil be fixed?

when?

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[tacit palm]

Dont click any links in DM and no one from Support will DM you first

[tacit palm]

This is most likley related to Layerswap,can ask their support

[raw stratus]

I fluffed up sending ETH to my Passport and now I have yet another secondary account linked to my Passport. Is there an easy way of transferring ETH from a linked secondary wallet to my main wallet within my Passport account?

[fresh moth]

I'm terrible with a lot of stuff when it comes to multi wallets and onchain data. Can any of you champs help here? <@&795142782133207063> <@&821154860816793604>

[tacit palm]

did you send on Ethereum main net to your IMX passport adress?

[raw stratus]

I used this buttom. Then I don't remember what happened (It was more than 24 hours ago, a distant memory now ). It didn't show up in Passport so I thought it was gone but found it in Immutascan but showing up the the MM address I send it from. So, I linked that wallet as a secondary and it is showing as being there.

[tacit palm]

ah ok,should be a easy fix,can you share your from adress here or DM me

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[fresh moth]

Thanks for the help Lars ❤️

[raw stratus]

Yup, he told me how to do it and I now also know how I can send people ETH without having to buy an Illuvial from them.😂

[fresh moth]

These other mods are a smart bunch... not sure how I found myself amongst them

[raw stratus]

I do. You are all smart, kind and extraordinarily patient.

[tacit palm]

Your long form posts and in depth details is next level mate.

[fresh moth]

If only I was as good at Gauntlet as I was rambling lots of words

[arctic zinc]

https://tenor.com/view/that-is-the-biggest-mystery-willy-wonka-and-the-chocolate-factory-is-the-biggest-secret-its-the-most-mysterious-thing-nobody-knows-that-gif-21430284

[keen coyote]

GM, I know this is not too much important but the sEth I transfer is still not reflecting, will it be take much time? and before I transfer there's still available balance and now its gone. tysm

[fresh moth]

Are you transferring out of your passport wallet or in?

[keen coyote]

out sir

I just follow this

[fresh moth]

Make sure that you have finalised the withdraw. It's a 2 step process on the Illuvium site.
Go to your passport, click withdraw, then pending withdrawal and make sure it's not there on 'pending'

[keen coyote]

tysm sir I'll try it later

[fresh moth]

Let me know if you have any trouble

And remember, be very careful of any dms. No team member or mod will dm you or add you first - stay safe ❤️

[keen coyote]

GM sir, i mean for sandbox SepoliaETH

[fresh moth]

Oh I am afraid I'm unsure then... why would you need SepoliaETH?

You know Sepolia is fake Eth right?

[keen coyote]

yes sir

[keen coyote]

i need it for testnet for other project sir

[slim surge]

Hi there! So I tried to withdraw, and didn't have enough money on Metamask for gas and my money are gone, they are not on pending withdrawls, not in illuvium wallet, not in metamask... Anyone had this?

[fresh moth]

How long ago did you process this?
First of all, have you tried logging in and out of your wallet - if the transcation didn't have enough gas fee to finalise, it oculd just be a little delayed on either going through or being returned

Be careful for scammers in dms, no mod or team member will even dm or add you first

[slim surge]

Ah ok

I will w8 then

[fresh moth]

Give me a ping tomorow if you're still having trouble, and we'll see if we can guide you further if that's the case

[dire barn]

hi all, is there a market for the illuvitars still? Are used to be an independent tool / site that would tell you the rarity of it that has now gone, how do you now see the rarity of the lluvitars?

[arctic zinc]

Someone in #🎮〕illuvium-beyond will likely have an idea for you

[slim surge]

Hi! I still have the problem...

[fresh moth]

I’m at work atm, anyone able to check Onchain data and help our friend out with this one <@&795142782133207063>

Have you checked your IMX passport, ETH passport and the pending withdrawals on Illuvium to make sure it’s not in one of those 3 places though?

[quasi pulsar]

DM me, explain the issue, provide the wallet address that should have the withdrawal and I will try to troubleshoot with you (I will NOT dm first, if you get a DM from me, its a SCAM)

[sly nebula]

I'm trying to withdraw my funds from IMX to ETH. It says Confirmed in Rollup is done, but the tx doesn't show up in Withdraw tab for me to withdraw to L1. How do I withdraw it?

[supple kestrel]

Heyo!

Here is the full withdrawal guide - #💬〕general message

Did you follow this steps?

[lusty slate]

Try clearing cookies and cache or finish your withdrawal from tokentrove
#❓❗〕community-help message

[placid coral]

Why AZERTY keyboard can't REBIND Z to forward (in the Arena)

In the fact they wont to play whit a keyboard.

Who we suposse to do if we can use ZQSD to move camera ? (AZERTY dont play to this game ?)
Because if GamPad + AZERTY dont play , i dont how DEV team gonna whit ETH at our face.

REBIND Y can bé so smart for a game (but for a scam just let that one more year)

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[tacit palm]

What is the text that follows the error

[fresh moth]

It looks like a backend bug, sometimes even though you’ve already caught something it will let you ‘try again’

Either that, or you just didn’t have enough singularity energy to throw a shard and it shouldn’t still be open.

Send a bug report in, but it might be the case that you actually will get these one… maybe? Check your profile after the run and see if it mints

Otherwise, you’ll have to let it go, yea

[pine forge]

Complete Noob here but I keep getting "mismatch" please update your server when trying to play the game...anyone know what I can do to get the game to launch?

[loud rampart]

you playing on a MAC?

[pine forge]

yes!

[loud rampart]

unfortunately with the latest update the team paused MAC-support.

[pine forge]

ah shame :(, thanks for your help though.

[swift cedar]

Just wondering what the best course of action is to follow up on a bug report? Haven't been able to access my mega city for about a month now. Ticket is 70934. Cheers

[loud rampart]

should get fixed.
Likely with next patch for zero.

[swift cedar]

Any idea when that is due to happen? Thanks

[arctic zinc]

The patch is in testing at the moment. So probably not this week

[digital inlet]

gm

[lusty slate]

https://tenor.com/view/illuvium-ilv-yield-farming-yield-farm-play2earn-gif-23069193

[green mortar]

When is the infinity nft going to be listed?

[fresh moth]

What is the infinity nft?

[arctic zinc]

Sounds scammy

[broken furnace]

can anyone tell me where i can find the ilv/eth slp price from 2021 , i need that info for taxe purposes ty,

[lusty slate]

Try sushi liquidity pools (select ILV/ETH).....see if the historic price chart is there

[lusty slate]

NVM I found it...look for SLP coinmarketcap....type contract address

?token

[sacred grail]

Token Address

ILV: 0x767fe9edc9e0df98e07454847909b5e959d7ca0e
ETH/ILV SLP: 0x6a091a3406e0073c3cd6340122143009adac0eda
sILV2: 0x7E77dCb127F99ECe88230a64Db8d595F31F1b068

[broken furnace]

doesnt that gives only the iluvium price?

[lusty slate]

Mmmmmm....yes you are right

[broken furnace]

i also tried this only shows tvl/volume and something else not price.

its hard to find

[lusty slate]

Try Zapper or Zerion....I'm on mobile do it's ki d of funky for me but I remember that's how I tracked SLP price

[broken furnace]

yeah tried both doesnt show back to 2021 😦

[lusty slate]

@arctic zinc do you know where can we see SLP historical price?

[broken furnace]

https://etherscan.io/advanced-filter?tkn=0x6a091a3406e0073c3cd6340122143009adac0eda&txntype=2&age=2021-08-21~2025-02-28&qt=1&mtd=0x52044ec9~Stake&ps=50&amt=1~1 i used many filters on etherscan and was able to see a transaction from august 23 2021 where someone staked 1 slp i believe for 768.47 . That would mean slp eth/ilv was worth around that price in august 21 if im right? Could you check if that is correct information @lusty slate if you dont mind?

hum i guess it isnt right price seems about the same for every date

[novel temple]

What is the cheapest way to swap ILV in my Passport wallet to ETH?

[lusty slate]

The only one I know in IMX OG is immutaswap

[rustic hill]

Hello, For some reason I don't have Ilivium Overworld, only arena, why?

[tacit palm]

Overworld had been deactivated for now,because of the new fuel system and updates #📣〕announcements

[tacit palm]

Not activated yet

[scenic rose]

Hello, could you tell me if the season in the arena has continued?

[tacit palm]

there will be leaderboards rewards for competitive game later

[arctic zinc]

@broken furnace I do not know of any place that tracks eth/ilv value historically. Any transaction when SLP tokens are created or burnt to get the eth and ILV back would indicate the value of the SLP tokens because it’s the value of the underlying tokens.

Technically it’s also possible to calculate it based on the several variables that are actually tracked historically. I think.

I’ve used AI to help with the math. It’s made mistakes in the past but I think this does show how to do it properly. ⤵️

#🏃〕off-topic message

[wicked kayak]

How to see your pending withdrawal? It not appear on tokentrove and even in illuvium site?

[tacit palm]

When did you witdraw it?

[scenic rose]

It turns out the season hasn't resumed yet?

[tacit palm]

Not yet no,Competetive leaderboards will come soon for gauntlet

[scenic rose]

this month or next month?

[tacit palm]

Not comfirmed yet,but they said rewards would come when certain updates where deployed on gauntlet like muliplayer servers etc.
I think maybe April

[scenic rose]

In general, the season is not active now?

[tacit palm]

Thats right.

[nova mango]

Hey guys, how come I can ony access Arena all of a sudden? I want to play Overworld and have done it several months ago

[tacit palm]

the main net Overworld is currentley disabled during the the new update in testnet #📣〕announcements

[wooden pivot]

I haven't played for a while, why is there no Overworld option when I open it?

[stable skiff]

#📣〕announcements

[bitter chasm]

We are in a transition period where the economy sees an overhaul on Sepolia eth before the overworld returns.

[wooden pivot]

So you can’t play now, right?

[bitter chasm]

Cant play overworld (until it comes out on sepolia testnet) Can play Arena.

XD good one mods!

[stable skiff]

Bad link?

[supple pollen]

Hello. Good day, is anyone else having problems receiving the passport code in Microsoft email: Outlook, Hotmail? This weekend I have not been able to play because the email with the code does not arrive in the main inbox or in spam. It seems that it is something that only affects Microsoft because a friend with passport in Gmail and it works normally.

[tacit palm]

I use Hotmail and received it just fine over the weekend.
Could you raise a ticket with #❓❓〕support

[supple pollen]

ok Thank you, It seems to be a problem with my email

[deep parrot]

Hi, is still any KEYs for test server available? Thanks 😉
Feel free to DM me with key, I will check your ID 😎

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[nova mango]

Thank you for clarifying!

[quasi pulsar]

||USSM3-D2AFK-TM7PZ-J5BRS|| - let me know if someone snipes it before you see it 🙂

[deep parrot]

THANKS !

[tacit palm]

Enjoy ser, usually a few people in here that plays the testnet version.

https://discord.com/channels/760344898200666112/1267464798799663187

[deep parrot]

Downloading... Thans for invite... probably tomorrow 🙂

[trail jetty]

Oh man, I'm disappointed. I just downloaded the game and can't play it. I think we should remove Mac compatibility from the website and pause downloads on Epic as well.

[loud rampart]

oh that's unfortunate

[trail jetty]

what about try with "whisky"?

[neon igloo]

eyo is there an issue sending silv2 currently?

[arctic zinc]

Tell me more… what network? What sort of wallet? Where to where?

[neon igloo]

Nvm... I got it. Transferred from token trove into illuvidex ty.

[runic heath]

after claim then withdrew my ilu is gone. No transaction history

[loud rampart]

don't click that link, he's a scammer

<@&821154860816793604>

[loud rampart]

Have you tried clearing cache and cookies and restart browser?

[runic heath]

yes sir, that nothing pending history

[runic heath]

2.96 ilv gone

[arctic zinc]

It’s certainly not gone. You just need to be looking in the right places.

I suspect that it’s in your metamask controlled imx wallet. Try connecting that to your account as your secondary wallet

[runic heath]

i have withdrew with this option, but no transaction history

[lusty slate]

try this:
#❓❗〕community-help message

[onyx goblet]

Did I encounter this problem because the game version is too old?

But the Epic client didn't prompt me to update the version.

@tight spruce

[runic heath]

thank sir, that work

[arctic zinc]

Exactly. Glad the metamask connection worked.

[tight spruce]

Are you on Mac

[onyx goblet]

windows 11

[lusty slate]

I have the same

and i hate Mac

[loud rampart]

Using such a strong word makes me assume you actually play on a mac 😂

sitting in front of it right now and cursing like there is no end 😄

[lusty slate]

https://tenor.com/view/maybe-fat-bastard-austin-powers-gif-18112875

[loud rampart]

ya get the same error

[lusty slate]

Yeah I just talked to Peter, the team is working on it

[tight spruce]

We checking

[lusty slate]

Sooooo...Main Net Ranked!?

[loud rampart]

@runic heath don't DM that Guy he's a scammer

[proper wedge]

Hello

[tacit palm]

Hello

[green marsh]

Can I get testnet ETH somehow?

[tacit palm]

I can send some across to your Testnet passport

[green marsh]

Would you just need my metamask sepolia wallet address?

[tacit palm]

just your Passport adreess on test net IMX

[green marsh]

0x17cbbb75d2059b84940a635ad7890d840bdf9fed

[green marsh]

Thanks!

[tacit palm]

should be with you now

[green marsh]

Hmmm. I’m not seeing it. I wonder if I sent the wrong address.

Can you try this one?

0x0980529f65165deb718ad18badeca8feb47ef14a

[tacit palm]

now?

[green marsh]

That worked! Thanks again.

[empty vault]

Can anyone get me throught ilv withdraw to metamask ? i've tried 8-9 months ago to withdraw 2 ilv that i sent myself to buy fuel (and then find out i couldn't buy with ilv... wtf) and they never arrived when i tried to get them back, and so a few weeks ago i tried again with 0.1 ilv and still nothing apears in my metamask, i think i'm missing something, does anyone know what to do ? It says i should sign a request after 48hours but i never got any, Today i've tried again with 0.05 ilv and still nothing, i think i am doing something wrong

[arctic zinc]

It sounds like it should be possible.

This guide may help. https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

alternatively You could try using tokentrove.com with your metamask to see if you can finish the withdrawal process there.

You can also contact support on the support site shared in #❓❓〕support and in the bot post below.

[sacred grail]

Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

[arctic zinc]

I’d stick around and walk you through it myself but it’s late here and I need to get some sleep. I’d be too tired to help you make best decisions anyways.

[empty vault]

i managed to find the step 2 ! thank you for the help brother !

(thanks to your link)

[turbid terrace]

Hello

[tacit palm]

Hello

[lusty slate]

hello

[stable skiff]

https://tenor.com/view/terminator-terminator-robot-looking-flex-cool-robot-gif-16625083

[arctic zinc]

When was the last time you were on the staking site?

There was an update to the pages. Most have needed to delete the saved site data

[modern grotto]

Nevermind it’s good to go

[modern grotto]

Hmm actually how do you do this

[arctic zinc]

chrome://settings/content/all

And look for the illuvium.io domain

[neon igloo]

Heyo
How do I bring a dawnlight badge into my account?

Nvm figured it out

[bitter chasm]

Can we use these yet?

[neon igloo]

Idk if they can be used yet… but they can be migrated from eth chain to imx via illuvium claim page

[kindred fox]

Help, I can't get into overworld, I get an error.

[tacit palm]

Its currently offline while the new Unified fuel system is getting tested.

[main knot]

Good afternoon, I was withdrawing ILV to Metamask, but a problem arose. ILVs were debited from the account and are not on the waiting list for sending. Where can I contact?

[bitter chasm]

<@&795142782133207063> scammer here
772665590900195329