❓❗〕community-help

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[lusty slate]

I didn't get his number, do you have his name

[frigid hull]

Uh, recently blocked him

[lusty slate]

name?

[sullen bluff]

i cant get that step

that was showing this

[frigid hull]

Lars ♊ was the display name

[frigid hull]

I have a screenshot that maybe helps

[lusty slate]

It does

[lusty slate]

Thanks, got him

[sullen bluff]

same .... not showing pending withdrawals

[lusty slate]

can you show me a print screen of your profile, like this

[tacit palm]

Yes you can connect a Hardware wallet, that's what I use

[frigid hull]

So can handle 2 wallets in the same time?

So when I connect the hardware wallet with a new address, I can withdraw the same way as now? Just put the new address when it is required?

But before it, I have to connect the hardware wallet here:

[lusty slate]

For each withdrawal you can select any L1 wallet you want to send your funds to

[frigid hull]

Good to know that, thank you!

But withdraw to Base it is not L1.

[lusty slate]

No matter, you can send it to any wallet as long as you control your IMX passport account

[frigid hull]

Great! Thank you!

[lusty slate]

No worries, the great thing will be when we have the option to keep all our assets in our non-custodial wallets

[severe cradle]

Hello who do I speak to concerning collaboration

[stone basalt]

Seems like this recap screen is broken and missing some illuvials (Thank god I actually got my ramphy)

[coarse belfry]

@lusty slate bro, can you help me???

[lusty slate]

Contact Tarren

?collab

[sacred grail]

Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

[lusty slate]

Yes, what can I help you with?

[coarse belfry]

Almost three days ago I made an ILV withdrawal, but it doesn't even appear pending for me. I tried to do another one today just to see if it appears, but the same thing happened.

[lusty slate]

Can you send me your transaction hash from immutascan.io to see what happened

[coarse belfry]

this one?

[lusty slate]

Perfect, your funds are ready to be withdrawn into your L1 wallet. Follow the 2nd Stage of this guide, if you don't see your transaction in the ready tab then clear cookies and cache, turn off all browser extensions or use a different browser

[coarse belfry]

i cleaned, but didn't work. I'll try in a differente browser

[clever wagon]

how can i withdraw from tokentrove?

[lusty slate]

https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

[clever wagon]

@lusty slate how can i withdraw ilv drom tokentrove?

[clever wagon]

it says error like this

[coarse belfry]

the same, I tried in another browser

[lusty slate]

That is weird, I'll look for what that error means

[lusty slate]

Can you see your withdrawal in tokentrove?
#❓❗〕community-help message

[coarse belfry]

I managed to see it here, but now the problem is that there is no ETH in the Meta account. I withdrew ETH from my Illuvium account to see if I can, to withdraw ETH will I need to have it in the account too?

[lusty slate]

You will need to have some ETH in your L1 wallet to pat for the main net transaction fees

[coarse belfry]

Even when transacting ETH, it is necessary to have it???

[lusty slate]

Yes, you need ETH in your wallet to make transactions

[coarse belfry]

saaaad. But thank you so much bro, I was really lost and you really helped me a lot

[lusty slate]

https://tenor.com/view/bear-hats-off-respect-bye-bye-gif-8633553

[lean tapir]

I can't exit the map, I couldn't scan the stone and now I can't finish the map

@lusty slate Bro, can you can help me ?

[tacit palm]

Try this

#❓❗〕community-help message

[lean tapir]

it worked thanks bro

[cloud depot]

I'm here with a problem, it's just giving connection error error 904 if I'm not mistaken

could you help me please

In the overworld and in the arena, they are only giving this error, I restarted the game and the PC, I also repaired the game and it continues, I don't think the problem is my net

[lusty slate]

Mmmmm....I was going to suggest to restart your router....please open a ticket with the #❓❓〕support team

[spark rivet]

My withdrawal is not reflecting on Pending. At my first try, my Ledger wallet was not yet connected to my pc that is why I wasn't unable to sign the transaction. On my second try my ILV was already gone in the passport even if I have yet to sign the transaction.

Today 7:52 GMT

[grim berry]

how do we find these Xenoprints in Overworld: Fresh new Xenoprints are now available for discovery.

ore nodes, plant nodes, battles anyone know?

[rough marlin]

Not everyone is out to get you. 🍻

[dusty ferry]

Trying to do the account to passport merge just keeps spinning, nothing is happening after accepting all the prompts

[shell vigil]

hello. i got banned from the game.. from man lands and from overworld... i contacted support but 2 days no answer.. i am really not happy because i invest big amounts of money in your game...

[worldly maple]

I am getting this error I am not able to transfer my fund to metamastk

[normal garnet]

when this fix it

[normal garnet]

Pls every battle, every time,

I just wanted to play for a whole day for 24 hours without any errors, bugs.

for every 10 minutes played 9 are errors and wait for it to work again

Comeback, i gonna go play now

again ,

more than 20 minutes trying to finish 1 single battle 1 battle

CORS

please don't remove my permission to send images, i'm just sending them to you so that you can please check, it's been almost a month like this, several tickets. and nothing. i love the game. please help me solve it.

[shut trout]

Why is it that every time I go hunting in the Overworld I remember that I have caught 5 animals but why do I always lose 1-2 animals? My game is charged in money!

what do you do?

[shut trout]

I paid you to play the game, and that's it?

[ocean ravine]

hello,
I’ve reached this step of withdrawing to my wallet, but my MetaMask wallet has been hacked. What should I do?

[gleaming fossil]

Hey if I want to withdraw ILV from my metamask wallet to another wallet what chain should it be on? Is it on eth mainnet by default or do I need to bridge it or swap it to eth before withdrawing?

[wicked palm]

Hello!
i wanted to know if someone could solve my problem
i can't connect my metamask to imx so i can't use my land and resources to stop playing free to play.
I've already done quite a bit of research and testing to get MM firewalls to auto connect to the site...
thank you in advance for your help

[tacit zephyr]

if you have access to the wallet install wallet guard and do a revoke on each network. remove all permissions and then receive the token and send them immediately to another wallet

why?

[wooden pivot]

Why did I wait for 30 hours but it still doesn't show up?

[wooden pivot]

Why did I wait for 30 hours but it still doesn't show up?

[fathom panther]

hi guys i found my lost ilv in tokentrove why i cant complete withdraw?

help me how to put it in metamask

is it withdrawing now/

i think so maan its just that its pending

[maiden kite]

Hey do you know how to separate SLP ?

[clever wagon]

pls help me on how to fix it

[lusty slate]

I answered in #🥩〕staking

[lusty slate]

Can you send me your transaction hash, from immutascan.io

[lusty slate]

Yeah it means it's pending can you send me the transaction hash from immutascan.io so that I can check it

[clever wagon]

@lusty slate me bro pls help me with mine

[lusty slate]

Your funds are ready to be withdrawn follow the 2nd stage of this guide:
https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

[lusty slate]

What seems to be your problem my friend

[clever wagon]

here bro

it says error

[lusty slate]

Oh yeah....I think I asked Peter let me see if he replied. Did you try withdrawing from IlluviDex?

[clever wagon]

haven't tried it there yet i'm afraid it won't show from pending and i'll lost my ilv

[lusty slate]

That's how it should be withdrawn, I don't know the site that gave you this error. Here is a guide on how to withdraw your funds
https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

[lusty slate]

You can't loose your funds if you bridge them

[hard coral]

Been offline for a bit. Trying to get Migrate my Legacy Account. Go through all the prompts and it just keeps spinning and won’t let me in. Anyone else have issues. Thanks

[unkempt vector]

Need some help. I withdrawn my ILV from my preseason allocation Yesterday. Tried to check my pending transaction but I can't see it here:

But the transaction reflected on the https://immutascan.io/ when I just checked.

[supple kestrel]

tools.immutable.com/erc-20/

You can check your status here

Also if you didn't complete all steps for withdraw, probably its on your IMX wallet, check here -

Profile -> passport - > add funds -> ILV -> from IMX wallet -> connect wallet

Full step withdraw guide here - https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

[ocean ravine]

Thank you, but my wallet has been hacked.
If I withdraw money to my wallet, it will immediately be transferred to another wallet

[lusty slate]

Don't accept any DMs they are scam

[lusty slate]

Let me confirm if there is a way to send those funds back to IMX passport

Unfortunately you can't reverse the process

[ocean ravine]

oh thanks sir for support

[summer spoke]

We have problems with alliance. Please help

[hard coral]

I’ve been offline for a while. Looks like I got an offer on a piece of land a year ago. Seems like a high offer. If I accept the offer will it allow the other account to verify purchase first. Just don’t want to stick someone with something they offered on a year ago without confirmation. Thanks

[bitter chasm]

if they don't have the funds then the offer doesn't go through. otherwise they buy it right away at the value they stated.

[hard coral]

Okay. Thanks. I’m assuming there is no way to directly contact the person correct? I’d like to sell it, but the offer seems high for today’s market.

[cold sigil]

What gas fee need to transfer ilv token ? @lusty slate

[tacit palm]

on Ethereum or on IMX?

[cold sigil]

Metamask wallet

[tacit palm]

depends on gas price.but moveing ERC20 tokens will be around 2-5$

[cold sigil]

I cant do transfer

@tacit palm

What token gas fee i need to transfer my ILV to other wallet

[fresh moth]

You will need Ethereum to pay the gas fee, since you are using the ETH blockchain

[tacit palm]

are you on IMX or Ethereum L1?

nevermind,you are on Ethereum. so like Kieran said

[cold sigil]

I want to transfer to binace i

I have enough balance eth to cover gas fee . But still insufficient

[lusty slate]

What alliance problems?

[lusty slate]

There is the option to transfer to a CEX

[cold sigil]

Airdrop token do we received is Layer1 or IMX ?

[lusty slate]

Airdrop is on L2 IMX

[cold sigil]

Gas fee need is imx eth right ?

[shell vigil]

someone help me?

[cold sigil]

Not etherium ..

[shell vigil]

i got banned from the game. now its 3 days i dont get responce from the support... i invested in this game too much money to wait so long for support....

[lusty slate]

You need ETH in your L1 wallet for the transaction fees

[lusty slate]

The team checks all banned cases individually, they will get to yours. What is your ticket number?

[shell vigil]

CAN SOMEONE HELP ME FOR CHRIST SAKE....?

[cold sigil]

I dont get it i have eth balance to cover gasfee but still insufficient in gas fee to transfer

[shell vigil]

#66519

Tholky , can you make things happen faster?

[lusty slate]

You just have to wait for the review process I'll ask how is it going tomorrow or Monday

[lusty slate]

Nop, ban cases have to be throughly checked

[shell vigil]

i am dissapointed..

[cold sigil]

Immutable soo very hussle to much transaction 😂

[summer spoke]

We can’t get the code

Stuck by filling the form impossible to submit

[summer spoke]

Alio?

[wooden pivot]

0x55f2155c41ebc1dbadf8ad5c7ae751a11f18b517

[lusty slate]

Looks like the withdrawal process did not start, try what Peter suggests
#❓❗〕community-help message

[lusty slate]

The code for what? Collaboration?

[summer spoke]

Alliance

Program we can’t register to get it

[lusty slate]

Do you mean this 🔽

?collab

[sacred grail]

Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

[lusty slate]

Referral code?

[lusty slate]

Do you mean this? If so you need to fill the collab form and contact Tarren

[summer spoke]

Where can I find the form?

[lusty slate]

#❓❗〕community-help message

[magic void]

Hello, How long it take to view the pending withdrawal? Its been 24 hrs but my pending withdrawl is not showing.

[magic void]

yesterday

[lusty slate]

Don't accept DMs they are scam

[lusty slate]

Send your transaction hash from immutascan.io here to check the status of your withdrawal

[clever wagon]

@lusty slate hey can i bridge my ilv to l1? without withdrawing it?

[lusty slate]

what do you mean? for you to bridge it you have to withdraw it from IMX passport account, if that is what you are referring to

[clever wagon]

oh so i need to withdraw it first right? before bridging it?

[lusty slate]

It's kind of an auto process, it takes it brom your passport includes it in the IMX rollup, once in there it bridges it to L1

[clever wagon]

can i tranfer it straight up to binance? if i did all of that? if my ilv is on l1?

[minor whale]

how to connect this properly pls help

[lusty slate]

Clear cookies and cache and turn off all extensions or try a different browser

[lusty slate]

In the withdrawal menu there is an option to send it to a CEX wallet like binance

[minor whale]

i tried chrome and brave its still the same

[clever wagon]

my withdrawal is already pending where should i put my eth for gas fee? in the L1 wherein i transferred my ilv. to that address or should i should a different wallet for it?

[lusty slate]

You should have some ETH for fees on the L1 wallet you are withdrawing to

[lusty slate]

Try Mozilla (it has helped some users)

[clever wagon]

how many eth for fees?

[lusty slate]

Depends on gas prices.....check gwei before doing the final process, I usually wait until it's between 5 - 10 Gwei

Like now

[clever wagon]

where would i see that

[minor whale]

ok i'll try sir

[lusty slate]

That is a bot in this discord you find it on the right side of this discord's screen or type eth gas tracker in Google

[clever wagon]

how many eth is that? if u estimated it?

[lusty slate]

Let me know if it works

[lusty slate]

No idea, I have not withdrawn from IlluviDex yet.....but at that gas it's probably under 3 USD

[minor whale]

still error

[lusty slate]

I don't know what might be causing this please contact the #❓❓〕support team

[minor whale]

Ok sir

[minor whale]

Is this part of the problem sir? Are there any maintenance?

[frigid hull]

Is ILV withdraw to IMX wallet instantly or not?

And how can be checked that the ILV is in the wallet or not?

Only on Tokentrove?

[magic void]

@mint cliff can I withdraw with this link?

[tacit palm]

What site is this?

[tacit palm]

You can also check on immutascan

[frigid hull]

Immutascan shows only ETH balance not ILV

But we see the transaction was success.

[tacit palm]

It shows Ilv aswell on the balance tab.

[frigid hull]

I try to help to a friend, but he is not a professional. ☹️ He withdrew the ILV via “withdraw to IMX wallet” method

And added the Metamask wallet address as I did with ETH before.

[magic void]

I got it from here @tacit palm

[frigid hull]

He tried to connect wallet but got this message. He can’t find the Metamask plugin in browser either. 🥺

[crystal crystal]

Who is in need of help?

[frigid hull]

Mods will help, do not scam anybody.

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[supple kestrel]

I can't recommend using this site as it is a third party site, but I think it is from immutable and another user has used it before. At least to track the status of their withdrawal

@rough marlin did you withdraw on this site or just checked status?

[tacit palm]

Ask him to turn this off , it sounds like he has transferred within IMX

[frigid hull]

Thank you! The hard task for him is to find the Metamask extension. 😮‍💨

If he connects his MM wallet on Tokentrove, will he see the ILV balance?

[tacit palm]

He will yea

[frigid hull]

But immediately after the withdraw? Or is there a 24-48hours waiting (like the rollup method) too?

[magic void]

Still not visible on my pending withdrawal

[tacit palm]

Aif he used the bridge it will take 24 hours ish

[tacit palm]

Try to clear cookies and cache and see
If it pops up

[frigid hull]

This method and added the Metamask address.

But ETH with this method was instantly. So it is different process.

[minor whale]

Thanks been waiting for this

[magic void]

Still the same, I tried to use incognito mode, then it appears on withdrawal tab, but after a few seconds it disappear again 🤣

[tacit palm]

Ah ok,so its still on IMX what does he want
To with it?

[chilly quarry]

@tacit palm how do i transfer my ilv from Imx wallet to metamask? should i transfer to my passaport first ?

[tacit palm]

You can use the Illuvidex inside your passport to bridge to Ethereum using this guide

https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

[chilly quarry]

ok ty

[frigid hull]

Now, just check the actual balance that everything went well. 🙂

Later he would like to withdraw to Ethereum Mainnet with other withdrawal like was this one today.

[tacit palm]

Ok, you can send him this guide for when he is ready

https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

[frigid hull]

From this step, right?

Or on Tokentrove.

Sad that Layerswap can’t handle the ImmutableX - ILV asset ☹️

[chilly quarry]

i am trying to withdraw from my passport to my eth wallet, but the address is a lit bit different they are the same letters but there are some capital letters that are not in capital , it is safe to proceed ??

[frigid hull]

Because the ILV is on IMX now and not Passport.

[frigid hull]

If the addresses are the same, than capitals don’t matter

[halcyon dock]

what happen?

[lusty slate]

Clear cookies and cache and try again

[lusty slate]

Yeah you withdrew to IMX wallet, to bridge now to L1 you have to use tokentrove or layerswap (IMX website)

[frigid hull]

Can Layerswap work? I didn’t find the ILV token from the dropdown list.

Or ILV amount is needed to see in the list?

[lusty slate]

Good question I don't see it ether, then you have to use tokentrove or send your funds back to IMX passport and follow the IlluviDex withdrawal process

To L1

[frigid hull]

But on Tokentrove, you can withdraw it to Ethereum Mainnet.

And the 12-48 hours is needed as on Illuvidex. 🙂

[lusty slate]

Correct, you can use any of the methods I just told you

[lusty slate]

Correct that's because that's how lo g the IMX network rollups take

[frigid hull]

It is interesting that ETH withdrawal takes almost no time, to withdraw from Passport to IMX, then Ethereum Mainnet, Base or other chains.

[frigid hull]

Another scam alert 😩 @lusty slate @tacit palm

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[wicked palm]

Hello!
i wanted to know if someone could solve my problem
i can't connect my metamask to imx so i can't use my land and resources to stop playing free to play.
I've already done quite a bit of research and testing to get MM firewalls to auto connect to the site...
thank you in advance for your help

[halcyon dock]

how long will be take the withdrawal?

where can i see the pending?

[lusty slate]

It takes up to 24h.....but after 8h check the status of it in immutascan.io

[lusty slate]

Did you connect your MM wallet to your Passport account?
#📣〕announcements message

Or you can transfer your landplot to from your MM tou your IMX passport wallet and play it like that, the issue with that is that your landplot will be in a custodial wallet (IMX passport)

[lusty slate]

See if you can get his discord ID

[lusty slate]

Don't accept DMs they are scams

[frigid hull]

I blocked him. Btw how can I grab this ID?

[wicked palm]

I just can't connect it to my passport account when I want to do it the pop-up opens but nothing happens when I click on the button to connect them together and the same when I want to transfer from my MM to the IMX passport.

[lusty slate]

#🚨❗〕report-scammers message

[lusty slate]

clear cookies and cache, disable other extensions and make sure emerging windows are allowed. You can also try a different browser....Screenshot the error you get and send it here so that I can see exactly what's going on

[frigid hull]

474634732970311681

Thank you! 🙂

[lusty slate]

Yeah he is already banned from this discord.....easy way to spot a scammer is that he doesn't share this server with you

[wicked palm]

I've already tried deleting all cookies and changing browser but it didn't work.
and I get no error message either the pop-up button doesn't work or the pop-up closes without anything happening

[frigid hull]

Yes, and nobody will add me or send request without tagging me before it. I trust nobody just only in a few guys I already know on this server. 😊

[rough marlin]

I was able to withdraw from that link.

[lusty slate]

what button doesn't work, are you trying to connect to illuvium via you MM wallet?

[wicked palm]

the button to link my secondary wallet (MM) to my passport on the illuvium site when I click on link wallet and want to connect my MM nothing happens or if the pop-up opens and I connect my wallet nothing works

[lusty slate]

This doesen't work for you?
https://illuvium.zendesk.com/hc/en-us/articles/10406704244495-How-to-add-an-External-Wallet-to-your-Passport-Account

[supple kestrel]

#❓❗〕community-help message

@magic void

[wicked palm]

no it's blocking me at step 3 when I click on “connect wallet” the pop-up closes without opening me MM knowing that my MM is open and connected to the right network

[frigid hull]

Maybe pop-up windows are blocked

[wicked palm]

no I've made sure the pop-ups are enabled I've unlocked everything it should work

[lusty slate]

Yeah there is something blocking the emerging windows, If you can't pin point the source of the block I suggest to try it on another device

[lusty slate]

Do you have a VPN on?

[wicked palm]

I've already tried it on different drivers (google, yahoo, fox and brave) and the only one where I can connect to the right network is brave, and that's the one where I don't get the pop-up.

[wicked palm]

i don't have vpn

[lusty slate]

I would try on a different device. Open a ticket with the #❓❓〕support team. If you just want to play it you can transfer your land to your IMX passport and there will be no need for an external wallet, I personally don't like to have my land on a custodial wallet, but those are the options that come to my head. As I mentioned before open a ticket with the support team and see what they suggest

[wicked palm]

justement je prefererais ne pas transfere mon land sur IMX passeport et je voudrais quand même joué avec et pas que en free to play
mais je vais ouvrir un ticket et voir avec le support merci pour tout

[lusty slate]

I understand, again try to connect it on a different PC to see if that works

[wicked palm]

yes I would test that
and one more question for the ticket it asks for a wallet address is it the IMX passport one that I have to put?

[lusty slate]

Yes, that one works

[halcyon dock]

Where can I claim the illv?

Yes why?

[lusty slate]

Don't accept DMs they are scam

[lusty slate]

Go to your Profile > Missions > History select the Airdrop season and claim

[halcyon dock]

Where can I swap the ILV sir?

ILV TO ETH?

[lusty slate]

You have to withdraw your ILV to L1 and then swap it on a DEX or CEX

[halcyon dock]

Can I send direct the ILV to binance?

[lusty slate]

Yes you can, in the withdrawal options you can send it straight to binance.

I forgot there is also an exchange in IMX, it has low liquidity but people use it
#❓❗〕community-help message

[halcyon dock]

My ILV is in my wallet metamask now

I think I can't swap in IMX

[halcyon dock]

Direct ILV to binance right sir I will try It now

[lusty slate]

I've never used that Immutable swap....so if you can't then just send it straight to the L1 wallet of your choice

[halcyon dock]

What means is L1?

[halcyon dock]

Metamask ILV to binance?

[opaque quiver]

Hey @lusty slate, please can you help me to post these 2 questions for the next town hall? Thanks!

#roadmap
When can we expect an updated roadmap with expected timelines to be provided? More specifically, do you have a rough expectation as to when multiplayer and questing will be ready for overworld?

#economy
There are many concerns within the community regarding the runway, especially since a lot of new features are now planning to be implemented. Are there any concerns so far in terms of runway? How can you provide comfort to investors and holders that the ILV team will continue to develop in the long-term?

[halcyon dock]

@lusty slate

[lusty slate]

Layer 1 - ETH Main Net, Binance

[lusty slate]

Done 👍

[random wing]

@lusty slate error?

[tacit palm]

Try refresh

[shell vigil]

can someone speed up my ban issue?

i am waiting 4 days now

[humble fog]

is this a bug

[tacit palm]

Its a UI bug yes

[tacit palm]

It is a possess that takes some
Time.

[sly knot]

Would anyone know
Bought an illuv, apparently during the battle.
Now constantly sees this error and does not let you finish the fight.
Reloaded the game, to no avail.
And illuv which I sold, appears during the battle, I can not vistavit it, but during the battle he himself appears.

After rebooting, the same fight starts, as you can see the parrot that I sold is running on.

This is a better view of the t5c3 parrot on the right side

anybody home?

[karmic swan]

try fnishing the run and then making the changes to ur team

[sly knot]

I can't log into my profile or even log out of the race.
After every relog, I am returned to the beginning of the fight.

[karmic swan]

have you tried doing the fight without placing the pho?

[sly knot]

Tried it
I even tried losing
But the point is that illuvi automatically appear in the arena, even if I don't put them up.
It just saves the deck and that's it.

[dull night]

hey guys is this worth enything i newbie and i just wanna know thanks you guys

[sly knot]

https://discordapp.com/channels/760344898200666112/814313733287313419/1297826893244010516
anybody home admin?

[tacit palm]

Have not seen this bug before, did
You submit a ticket?

You could
Try this to see if it helps.

#❓❗〕community-help message

[sly knot]

not help

[sly knot]

I created a ticket, but there's nothing.

[quasi pulsar]

think you sold your Pho

and you still want to fight with him, escape this encounter and you should be ok

[sly knot]

I think you need to read the essence of the problem carefully )
Pho has nothing to do with it.
I had Phorus C3 - you can see on the screen, parrot level 3.
It seems to have been bought during the game.
I don't control it, it's not in my inventory, it just appears when the fight starts.
I can't control the deck or get out of combat at all.
All I can do is re-enter the game and start the same fight, even if I put one illuv, in the arena will appear all the same deck that was put up in the very first time, where Pchorus Parrot level 3 was.
Now I can't do anything at all, only fight in the same round, have you seen Dr. Strange Donarum? There you go.

[quasi pulsar]

looks like you bought an illuvial as well from user who had it in his team, just escape this encounter

[sly knot]

I just logged into the game.
I started the fight without any illusions, and they just showed up on their own.
I just can't get in or out of the game.
Escape - not works

[quasi pulsar]

can you send a vid showing you clicking on the ESCAPE button and it not working?

[hard pilot]

Good morning. After 6 months of absence from illuvium. I'm getting back to it. I can't install zero application on my phone!? is there something to do? Do you need a recent phone? thanks for the help.

[sly knot]

I play at the club, there's no such thing
I'll see what I can come up with.

[quasi pulsar]

just to be sure, I mean this button:

[sly knot]

Yeah, I get it )

[wooden pivot]

How many days can the withdrawn token be stored at most? Will it disappear if it is not withdrawn for a long time?

[tacit palm]

No
It
Won't disappear.
Noone from Illuvium
Will ever DM you first

[wooden pivot]

OK

[winged hawk]

hello guys. i claimed my rewards yesterday. withdraw process bugged out and it seems like my ilv ballance dissapeared. i dont see them on my pasport i dont see them on my wallet. i dont see them in pending section. whats going on ?

my pasport adress :0x436aab9d94c4915fe4947051bd849384719ded05

[safe flare]

weird i have the exact same issue nothing in pending/ready withdraw was yesterday aswell

the amount of scammers coming if you write in this channel is crazy lol

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[winged hawk]

yo. i fixed the issue. i went into 'add funds' i chosed to ilv token and deposited from imx wallet. and there was my ilv balance.

[wooden pivot]

Why didn't the tokens show up after I transferred the ETH from my wallet through this app and refreshed it?

[winged hawk]

scammer

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[lusty slate]

Do you see them now?

[wooden pivot]

Where to watch?

[safe flare]

i had the issue with eth but it's the same thing for some reason they are in immutable x wallet, thanks

[lusty slate]

Immutascan.io look for the transaction

[lusty slate]

It is, all DMs are cam

[lusty slate]

I need the transaction number

[wooden pivot]

What should my good brother do now?

[sly knot]

This option helped, everything is fine
Thanks

[lusty slate]

Sorry I confuses it with the issue of someone else, go to add funds but now select IMX wallet option connect the same wallet you transferred your funds from and see if they are there. For future references here is a guide for adding funds
https://illuvium.zendesk.com/hc/en-us/articles/10361386644879-How-to-add-ETH-ILV-sILV2-or-USDC-from-Metamask-Layer-1-to-Passport-Layer-2

[wooden pivot]

OK

[lusty slate]

Yeah you just missed the last part that is sending it to your passport

[spare parcel]

Hi Again.. I am trying to connect my wallet to https://staking.illuvium.io/dashboard, on a new, clean Chrome profile that I use only for crypto.. I have connected to the site many times before via browser Metamask, but today it keeps getting a FAILED TO FETCH error message.. Is there a problem on the Illuvium site perhaps?

[wooden pivot]

How can I return to this interface? The tokens I previously deposited can only be seen in TokenTrove

How do I do the last step? I am very anxious now, please help me

[lusty slate]

Follow this instructions
#❓❗〕community-help message

[winged hawk]

Can we hold our ilv balance at claim ready state forever ? i dont want to claim it after pending complete. i want to wait for next reward.

[lusty slate]

Not for ever, it's something like 9 months....I'll confirm the exact time

[clever pecan]

Hello! Anybody knows when going to be the next season?

[tacit palm]

Nothing is confirmed yet, most likeley November.

[clever pecan]

thanks a lot!

[copper hazel]

Hey mate, did the Withdraw "ILV to Ethereum" more than 48 hours ago but have not received it yet.
And it's no longer in my passport on illuvidex... any advise or how do i retrieve it back? 😮

[clever pecan]

Another question: Do all the points from daily missions count for anything? Do these points accumulate for the next season?

[loud rampart]

Not at the Moment.
No they don't count for any future seasons

[lusty slate]

Hi you probably have to do the last process oce the rollup is ready. Can you send your transaction hash from immutascan.io here to check the status of it

[copper hazel]

Hi, thanks. The thing is Im not sure where to find my transaction hash 😵‍💫 a noob on this

[brittle zenith]

a month on this error

error 403, that is a fix comming ?

sure, why not message a stranger new on discord to get a guide atacheted to my passaport, wait for me

[lusty slate]

go to immutascan.io copy and paste your Passport wallet adress and search for your the funds you transferred

[lusty slate]

Did you catch his name?

[lusty slate]

I'll ask again

[wooden pivot]

Is there any Chinese translation?

[lusty slate]

what do you mean? this message? a particular guide? I use chat GPT to translate stuff

[wooden pivot]

Is there an option to change the language in the game? My friend wants to play this game but he can't read English and it will be difficult for him to play

[lusty slate]

Sadly not, it's only in english right now

[wooden pivot]

OK

[brittle zenith]

no, he erased the message as soon as i answer

[fossil mortar]

@lusty slate Hello, I'm trying to redeem and transfer my game winnings to my wallet... but I always get this error... from immutable x (although everything is fine, it's in main and the metamask wallet is registered with immutable... ..) what should I do...

I even "transferred" the ilv currency to dollars in the game's wallet... (in one season) but I can no longer do the same with the earnings from the following season.... except that I want to transfer it to my wallet (either metamask or binance...)

[lusty slate]

Yes that seems to be a common error with IMX and MM. Do this in your MM wallet and everything should work

[copper hazel]

Got it, thanks. the transaction shows success #416295712

[lusty slate]

Yes they are ready to be sent to your wallet. Follow the 2nd stage of this guide:
https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

[thick tiger]

Hi i withdrawed 2 day agos but my metamask in eth receive nothing and my balance in illu already empty

is gas fee needed

i can not check the transaction it show it's not possible to withdraw funds during asset migration

[arctic zinc]

Yes. Gas will be needed to eventually finish the withdrawal from immutable x network

You are either on stage 2 of this guide. https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

or your tokens are just on your metamask controlled wallet and have not yet started to be withdrawn from immutable x network.

[arctic zinc]

Post a screenshot of that error please

[thick tiger]

here you are

my metamask wallet is empty should i send some eth to process the withdraw

[arctic zinc]

Then stop attempting to migrate your 0 assets.

[arctic zinc]

You will need some eth on ethereum mainnet to pay for gas.

[thick tiger]

it shows nothing 😦

please help i did it in 20/10/2024 about 8 ilv

[arctic zinc]

Then it’s the second thing that I said… it’s in your metamask controlled imx wallet.

[thick tiger]

so what should i do or i just wait until it show up there

[arctic zinc]

Use tokentrove.com

Connect your metamask wallet to that site

Withdraw your ILV from imx network to ethereum mainnet.

[arctic zinc]

What likely happened was that you started this

https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

but closed the window when you should have left it open. And now the tokens are sitting on your metamask controlled imx wallet.

[thick tiger]

oh i see, thank you ❤️

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[copper hazel]

Thanks!!

[wooden pivot]

How to release ilv

[tacit palm]

What do you mean?

[random wing]

Ithink He means how to earn ILV

[wooden pivot]

What I mean is for example if I catch too many of the same pets, how should I release some of the pets with lower attributes?

[random wing]

https://tenor.com/view/bunnies-what-confused-meh-gif-12007368131756137942

[tacit palm]

There is no
Easy way to do that now, could
List for sale or transfer to another wallet.

[wooden pivot]

OK

[ember sigil]

66666

[wooden pivot]

Can this task be completed on the first level?

[stable skiff]

You know airdrop is paused rn right?

[wooden pivot]

NO

[stable skiff]

We haven't started on season 3 yet so all missions are pretty useless rn

[wooden pivot]

OK, I understand. I didn’t participate in the first two months because I deposited ETH in the wrong way. Will the third season start next month?

[stable skiff]

Not known yet. Need to keep an eye on #📣〕announcements

[wooden pivot]

How can I buy fuel more cost-effectively?

[finite flicker]

Anyone else’s controller play messed up?

[quiet badger]

Dude, what is the use of the Illuvium token? yeild you are not paying and governance is a joke, you should put utility in the ILLUVIUM TOKEN AND PAY THE PLAYERS IN ETH AND PUT UTILITY FOR THE ILLUVIUM TOKEN, ARE THE VICES BLIND? THE HOLDLES ONLY TAKEN IT INTO THE LOMBA

[rapid pollen]

on average every game of overword i get this error more than 5 times. i get kicked out of the game, after 5 minutes i can play again, this also happens on the web

[mild agate]

The point is to get revenue distribution. But they need more revenue for it to be worthwhile.

[mild agate]

Is it only happening in overworld or does it happen when u play gauntlet aswell?

[rapid pollen]

only happens in OW, i get this error very often. it makes me want to give up

[mild agate]

Hmm not sure what that’s about have you opened a support ticket?

[rapid pollen]

no. how to open it

[mild agate]

When in game you can just press B or go to https://discord.com/channels/760344898200666112/1108308385138479124 in discord

[novel temple]

Ow seems really buggy atm. I've a run with 0 illuvials on the map and I also have 0 energy

[fossil mortar]

I'm still having difficulty withdrawing my earnings from illuvium...
Following the tutorial you sent, when confirming the metamask password, it gets this error window...

[tacit palm]

Do you have multiple wallet extension active?
Any VPN or Adblocker?

[fresh moth]

Have you already tried fully restarting the game? This does seem a bit funky...

[lusty slate]

Deactivate them or use a different browser

[fossil mortar]

And I'm also having a problem that apparently he is taking another account that is linked to my immutable x or metamask... then when I try to redeem the other tokens from another season he automatically enters another account and not the one I played and won the prize, in turn when I click on "profile" it asks to create a new account....

[novel temple]

Yeah I did it a couple of times and it worked like the 4th time^^

[rapid pollen]

@thick tiger admin or scam ?

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[fossil mortar]

now

[tacit palm]

Not part of Illuvium.becarefule in DMs

Noone from Illuvium will DM you first

[devout elbow]

Any help would be amazing

carried out a test withdraw, can't find it in my MM wallet, also can't see it when i logged into the immutable X marketplace wallet, transfer was carried out 3 days ago, where else could it have gone?

Funds have been moved off my Passport balance, so they went somwhere 🫠

[tacit palm]

No one from support will DM you first. DM is scam

[tacit palm]

When it is ready you will see a ready tab,and it needs to be claimed on Ethereum using your metamask adress.

It usually takes 24 hours

[devout elbow]

So it will be ready on the illuvium website or?

Don’t see any ready tabs on MM?

[undone crescent]

Guys what can I do when the code 423 "You have been banned from playing Overworld." shows up?

[lusty slate]

You can see it in IlluviDex ans on immutascan.io

[lusty slate]

It means that you have been flagged for actions that require a ban. You need to contact #❓❓〕support to review your ban case

[charred burrow]

for leviathan are the illuvials I own for play based on xp/lvl or stats or is it just random?

[lusty slate]

The illuvials you own carry their level and stats into Leviathan

[charred burrow]

does it matter which ones i can choose from in the game? like will the higher level ones show up or the best stats?

[ocean ocean]

Guys can Anyone help. Where can i see how many mission points i have?

[arctic zinc]

There’s no accumulation of mission points while there is no season active.

[lean tapir]

It's the third time that I can't get the stones in the run, this time a resplendent one came and I lost it.. please fix it soon

[severe cradle]

Hello Im here as a representative of PAAL.AI I want to speak to you concerning a potential collaboration that will greatly help us both advance our projects

[supple kestrel]

?collab

[sacred grail]

Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

[lusty slate]

Fill in the form 👆 and contact Tarren | Illuvium

[candid furnace]

Where can I find information about the first two airdrops? Can any mod or player who has this information provide me with it? I played at first, but I ran out of time and haven't checked in for a couple of months.

[loud rampart]

check your passport --> profile --> missions --> history
you can swap between seasons with the little arrows

[candid furnace]

Ohh Thanks!! Really appreciate! 🫡

[loud rampart]

https://tenor.com/view/boss-gatsby-cheers-leonardo-di-caprio-great-gatsby-gif-17147450

[lean tapir]

again... is there anything I can do to get the stone?

[lean tapir]

I managed to solve it, for anyone who has the same error, just delete the "saved" folder in the ( %appdata%/../Local/Illuvium/ ) directory
and log in again

[dreamy stream]

I went to collect my ILV from vesting, but when I entered it was like this, since I didn't collect it, can anyone help me?

[rapid pollen]

cod 4033333

[arctic zinc]

Remember that all DMs and friend requests are scams.

Were you collecting The gameplay season rewards? Or staked ILV?

What season was it if it was gameplay rewards?

If you want to be able to post screenshots then you need to go to the channels in “server guide” in the top left of the discord

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[bitter chasm]

This seems to be a blanket fix for basically everything 👍

[sly quartz]

Hi I’m trying to withdraw rewards from vesting, but the withdraw address is not my connected, what is the address the site is showing ? Thanks

[lusty slate]

Are you talking about your staking rewards?

[sly quartz]

Hi yes, they are unlocked and withdrawable but the address it withdraws to is not my connected MetaMask, I don’t know what the address is

[lusty slate]

Yeah that is weird, withdrawn claimed rewards will go to your connected address, the one in the staking contract. Don't do anything I'll check on my PC and I will ask about it

[sly quartz]

Perfect thank you very much I appreciate that

[lusty slate]

No worries, don't accept DMs from anyone

They are scams

[sly quartz]

No problem 🙏🏻

[lusty slate]

when you hit withdraw you have to approve from your connected MM address and the funds will go there

[sly quartz]

Hi it’s from the vesting section, it’s not the regular rewards. When I connect my wallet it shows withdraw address as a different one to my connected MM

[lusty slate]

Yes this is from the vesting tab in the staking page, you have to approve from your MM wallet...are in the correct website? can you send a printscreen

[sly quartz]

Hi this is what it shows

[sly quartz]

It’s not meant to show this ?

[sly quartz]

Is it not meant to display this ?

[lusty slate]

give me a bit, I'll come back in an hour to help you

[sly quartz]

Thank you so much. And take your time no rush i appreciate it a lot

[lusty slate]

Site seems correct, and yes you are correct, when you withdraw your funds interact with that migrate wallet. Seems correct

That's the address:
0x7f5f854FfB6b7701540a00C69c4AB2De2B34291D

[sly quartz]

That’s great to know, thank you very much for taking the time and effort to help me out., much appreciated

[lusty slate]

This was the only rewards I withdrew and it does interact with that wallet address

[dreamy stream]

It's from pre-season 2, it's as collected what was left for the vesting period, but I didn't collect it

[lusty slate]

Did you claim your Airddrop before the vesting period was over?

[dreamy stream]

yes, I had 2 ilv, I got 1.1 and it was 0.9 more or less for the vesting period, but I can't collect it

[sharp cedar]

what does IOUs means ? from the announcement

[devout elbow]

Still having issue with this, the withdrawl AFAIK went through, approved at the time, it's been 4 days and i can't see where my funds went.. Where do the funds go when you withdraw via that screenshot in my 1st image?

[lusty slate]

If you claimed before the vesting period is over then you forfeit the other part of the rewards. There was a message you agreed to before claiming it

[lusty slate]

Can you share the transaction number from immutascan.io so that i can take a look at the status of your withdrawal

[fresh tulip]

When getting the error 403 forbidden what can i do to continue my run normally or to avoid it? NO DMs please dont bother

[uneven jackal]

Hey, is the Illuvium land on OpenSea all fake shit?

Then why does it say it's on Polygon and was minted in July of 2024?

[loud rampart]

most probably is

Don't react to dm's of affiliate_alp it's a scammer

[uneven jackal]

Is there a certain way to tell if it's authentic or not? I get a sneaking sense that it's made specifically to look identical to Illuvium land but is actually not. The prices seem a bit toooooo good

I was looking to see if I could find an official collection link for the different markets, but didn't see anything like that

[loud rampart]

Cause we are on L2 there is if i remember right just 1 official collection with Pics from the very first days of illuvium on OS

I guess you can Look up transactions and See where it got minted and Check if it was an ILluvium Adress.
Tbh i never checked that Stuff, cause there were always just one or two Pics on there and all the rest was scam. Wasn't worth the hustle to Check all that Stuff for a couple Dollar assets

[uneven jackal]

Yeah, I figure that if it was minted on L2, nobody would be moving a large volume back to L1 to sell it for less. Definitely a grift. In that case...does imx run an official coin swap of some kind on L2?

[loud rampart]

I just found a swap Run by a 3rd Party Guy, don't think there's an official swap.
Probably best asking that on imx discord, or wait until a more knowledgable mod can help you out 😅

[loud rampart]

Check the short discussion arround here
#❓❗〕community-help message

[neat flax]

Those who purchased this merch, when are the emote and drone packs will be given away?

Bought it for almost a year but I haven't received any bonus from the said mercy

[devout elbow]

416427800

Thanks Tholky 🙂

[lusty slate]

It's already in your L1 wallet, make sure you have the ILV token in it

[devout elbow]

I withdrew eth not ILV, can’t see it in my MM, I’m stumped, any other suggestions where it went? Maybe L2 somewhere?

[lusty slate]

So weird, I just checked it again and now it says that it is ready, so clear cookies and cache from browser and check your ''Ready'' withdrawals in IlluviDex

[lusty slate]

👆

[knotty leaf]

Good day. I’ve got a question.

Why do I lose rating in Gauntlet when I am lower rating than people that place below me in the match? It shows these lower placing players gaining rating.

I placed 5th and lost ranking while people with higher ranking placed below me and still earned ranking.

Thanks in advance.

[rapid pollen]

error 403

pls fixxxxxx

[loud rampart]

Good evening, ser.
There's an ui error.
The first 4 get + Rating the last 4 get - Rating.
At the Moment i think Rating doesn't influence vs who you play, so the waiting time is as low as possible.
However, you can play vs the best Players, which results in a very steep learning curve 🙂

[knotty leaf]

Well, that’s doesn’t make me feel any better because I was hoping a bug was making me soooo bad! 😂. I haven’t seen anyone with a rating as low as mine. Welp. I guess I’ll keep at it. Thank you.

[arctic zinc]

What’s the 0x… contract of the land you are seeing on opensea?

[uneven jackal]

0xBf8C7dD06148Df88a04F4945AbEf19402D514966

It's a polygon address, so already kinda weird

[arctic zinc]

Oh definitely a scam then. Won’t be on polygon

[arctic zinc]

The land collection created by this address are the real ones on opensea.

0x0691f5804d4227925f19b031821b530b48fff38f

[rapid pollen]

Before, I got 403 error about 12 to 15 times. Now, every time I enter a page, when I exit, I get an error, code 403.

the problem is me or the game

[arctic zinc]

Can you screenshot the 403 error? It usually provides more information than just the 403…

Pressing B in game to create a ticket with support is good idea whenever you get a 400 level error.

[rapid pollen]

I have created almost 20 votes,

I don't understand why my 403 error frequency is so high, while others only get this error 2 to 4 times per game, I get it more than 18 times per game

[arctic zinc]

That’s the opposite of what you should do. Just make one report of the issue. And use the email thread you receive to share more information.

[arctic zinc]

I don’t understand either… but support should be able to take a look eventually

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[rapid pollen]

i think the problem here is that 2 people are playing at the same place at the same time. maybe this is how you guys prevent cheating during the airdrop program. my house currently has 3 people playing illuvium and need to operate all 3 computers, hope you guys turn off the anti-cheat function. because since season 3. no one can cheat anymore

[shell vigil]

Hello can someone help and look up about my ban lifting ?? because i am really pissed off about the situation..my ticket number #66519

[tacit palm]

Were you unbanned?

[tacit palm]

There might be a surprise for you ser

Go check now

[shell vigil]

ok i go

WHOAAAAAAA thanks!!!!!!!!!!

:*************

[tacit palm]

Well,i cant take credit,we have some good people in support.

[shut trout]

my gaming has become boring and very frustrating because of the error called "403". i think if you don't fix it soon, it won't be just me but many people will leave!!!!!

[tacit palm]

What is the text following the error?

[tacit palm]

Did you sumbit a ticket?

[devout elbow]

Thanks tholky, I’ll have a look, super weird… could you help navigate me toward the ‘ready’ tab for withdrawals on illuvidex?

[shut trout]

error 403 : forbidden

What did I do wrong to be banned like that?

[tacit palm]

Iam not sure, did you submit a ticket?

[shut trout]

I've sent something 2-3 times

[loud rampart]

I totally understand your frustration.
Every ticket is being worked on.
Sending multiple tickets about the same issue doesn't speed up your process, but slows down the process for every other ticket.
So, it would be appreciated if you just report every problem you might encounter just once.

[tacit palm]

Do you have a ticket number?

[stiff steppe]

Hi! I was playing and noticed the Daily missions. For example, completing a mission guarantees to earn 160 ilv. Are these credited immediately? Or are they points and not $ILV ?

[loud rampart]

there is no missions guaranteeing you to earn 160 ilv

in past seasons you could gather points which then get you a share of the airdrop in relation to total points gathered by all players.

at the moment there is a pause, so no airdrop currently

[stiff steppe]

What i see are Daily missions, and under each there Is a Number like 160 Ilv. So that means that this missions are not live?

[loud rampart]

Yes, missions and milestones are not rewarding you any ilv AT the moment

[arctic zinc]

They do not say ILV. They say points.

[lusty slate]

Yes, follow the 2nd stage of this guide to successfully withdraw to your L1 wallet
https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

[sharp cedar]

What do they mean by : a claim page for IOUs ?

[dry reef]

Hello there! is there someone I could talk with collaborations? Thank you for answering.

[lusty slate]

Yes you can reach out to Tarren | Illuvium but first fill the collaboration form

?collab

[dry reef]

Got it. Where I can get the collaboration form?

[lusty slate]

It means the I Owe You.The emotes from balancer sale, Illuvium Jackets...etc

[lusty slate]

!collab

!f2p

?f2p

[sacred grail]

Free To Play

Begin your adventure with a free-to-play experience that takes you to our richly detailed world, where everyone starts with equal opportunities. Immerse yourself in thrilling gameplay and grasp the fundamentals of the game. The free-to-play experience in the Tier 0 regions offers a full and engaging gameplay experience, without any limitations.

If you enjoy the free-to-play experience, you have the option to dive into the paid elements of the game and discover higher tiered regions, collecting valuable NFTs and embarking on more exciting adventures.

Please keep in mind that after the game's launch, it will be possible to list Tier 0 NFTs on the IlluviDEX to sell them for ETH. However, the value of these NFTs cannot be guaranteed as it is an open market and the price will be influenced by supply and demand factors controlled by the players.

Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

[lusty slate]

Collab command not working, let me look for the link

[lusty slate]

This one #❓❗〕community-help message

[dry reef]

the link works. Let me fill those. Thanks mate

[lusty slate]

https://tenor.com/view/bear-hats-off-respect-bye-bye-gif-8633553

[safe flare]

What does one do when it receives code 403 forbidden, it happened once a day now it happens 3-4 times a run it's unplayable

Restarted router, cheched files integrity, unistalled game, i suspect it's something to do with connection between me and the server but i'm not losing connection to internet so i don't know are there any steps i can take?

[lusty slate]

Have you opened a ticket with the #❓❓〕support team?

[foggy sleet]

it's always this bot response, it's not an issue on players' end

[lusty slate]

Thanks for that, I'll ask about the status of the fix

[safe flare]

Used the bug in game feature yes, i'l wait for a response 🤷‍♂️

[hexed quiver]

I withdrew $20 worth of ETH from my ILV account, but it’s not showing in my pending withdrawals.

already sent a ticket

[lusty slate]

Can you send here your transaction hash from immutascan.io to check the status of it

[hexed quiver]

from immutascan

[hardy osprey]

Good evening! Since the last update i can not play overworld with my controller anymore. It had always worked perfectly, but now the button to jump has turned into another button for shooting, so I cant jump using my controller. Anyone with the same issue and hopefully a solution?

[dense mortar]

gm gm i want to know the ways to earn token i was away from the project for like 1 year and i have a 100 member community that want to join to the project and they want to learn about P2E side of the project ty ❤️

[bitter chasm]

Currently the airdrop is paused until further notice. But you can play for fun! Try gauntlet, as it has become a pretty interesting game!

[loud rampart]

?earn

[sacred grail]

Game Economy

Illuvium offers various ways to participate in the play-to-earn (P2E) economy, including the option to:

• Sell captured Illuvials
• Sell farmed materials
• Sell crafted items
• Earn a portion of the 1 Million ILV reserved for in-game rewards

Please note that while the game itself is free to play, a monetary commitment is required to fully participate in the earning aspect of the economy

[sterile pier]

@mint cliff ey tholky tengo un problema con unos discos, los he comprado y aparecen como listados y no me deja abrirlos. Los he enviado a otra cuenta y aparecen igual. Como puedo solucionar eso?

Cuando tiro a cancelar el listado me tira "IMX conection closed"

[lusty slate]

Si, ese es un problema que secede todavía a algunos usuarios. Te escribí en #1025487808225345596

[arctic zinc]

So that will be your metamask wallet. You transferred it to your metamask wallet. But it’s still on imx chain. So…

Use tokentrove.com
Log in with your metamask wallet.
WITHDRAW the tokens you want to withdraw to ethereum mainnet.

[main rune]

I didnt see the transaction from the ilv website

[lusty slate]

That is usually a UI bug, clear cookies and cache or use a different browser

[main rune]

it works thanks

[lusty slate]

https://tenor.com/view/bear-hats-off-respect-bye-bye-gif-8633553

[timber magnet]

Restaure of frabri control and installs the news bottons

[languid dock]

buenos dias, quien me ayuda con este problema o donde puedo preguntar??? El 20 de octubre hice el retiro de mi aidrop de ILV a mi Metamask y aun no me lelgan o se me reflejan ya han pasado mas de 48 horas y nada.

[past hearth]

im having the same issue...i tried to change it in the settings but it doesn't update

i submitted a Bug Report

[tacit palm]

Could also ask in here and see if people have found a work around #🎮〕illuvium-overworld

[humble fog]

is there a direct link that automatically inputs our Referral code once someone clicks on the link?

[hardy osprey]

I did the same, but it usually takes a few wakes so I thought I ask it here. Changing the settings for the controllers doenst work 😦

[humble fog]

https://illuvium.io/open-beta?alliance=Anonymous
when someone clicks the link, the referral code is not automatically added into their referrer.

[clever wagon]

when do the season 3 begins and how many ilv will still be given on season 4, 5, 6?? @lusty slate @mint cliff

[clever wagon]

@tacit palm

[tacit palm]

Can read the details here.

#📣〕announcements message

[clever wagon]

so until season 4 5 and 6 the points will revolve around the leaderboards and events? not only the mission and milestones?

[tacit palm]

Correct

Start practicing your Gauntlet game ser

[obtuse briar]

anyone having* trouble transferring ilv beta rewards from immutable to metamask? i transferred the rewards to my metamask over an hr ago now and its still hasnt appared in my metamask.

[languid dock]

I have the same problem but it's been more than 48 hours. I'm looking into what can be done.

[obtuse briar]

god damn. this is why this game needs to be on solana. LOL welp i guess ill start to worry if its over 48hrs.

Hopefully you get your rewards soon g.

[obtuse briar]

quick question have you made a ticket? if so did they respond back to you in a timely matter?

[languid dock]

According to the ILVs, they are still stuck in the IMX network, someone mentioned it in a comment above the chat. I have to see how to solve that.

[languid dock]

I still don't have a ticket, in which section can I create it???

[obtuse briar]

hahaha. fuck ETH slow ass shit.

I did it on their site under support. https://illuvium.zendesk.com/hc/en-us/requests/new

[languid dock]

ok

[arctic zinc]

@languid dock @obtuse briar
The solution is probably to go to tokentrove.com and then use your metamask wallet to withdraw the tokens. Since I assume that you sent it to your metamask and did not finish the process before you closed the window that said not to close the window. But this should solve it.

[obtuse briar]

I did sir and that's how I got stuck. I hit withdraw then pasted my metamask link and the hit max ilv .

I also sent you a support ticket with the wallet address. When you get a chance take a look. Im not worried about it right now since a few other people told me that it would take 48 hrs .

[slate canyon]

u checked this section ?

[obtuse briar]

Lowkey im watching the dodgers game so I'll check tomorrow. Thank you for the suggestion.

[slate canyon]

im almost sure u will see " pending " there 🙂

[obtuse briar]

Like I said before the ilv tokens werre just perks. I love game in general

[obtuse briar]

Thank you.

[hexed quiver]

help, there seems to be an error on my balance

[bitter chasm]

Lets hope it doesnt start with: send me a message and ill help you lol

[hexed quiver]

welp, he just sent me a friend request

[bitter chasm]

He just really thinks he knows how to help you lol

1298907893105430577
<@&795142782133207063>

I may have been over eager here mods! But it is one to keep your eye on perhaps

[bitter chasm]

You could accept it and see what he has to say. Just know it will likely be: Do this to give me all your money, disguised as helping.

Usually removing cookies/cache helps whenever interacting with the illuvium site. Maybe try that once. And if not... idk maybe a different browser or wait for a mod to swing by!

[tacit palm]

did you get this answered?

[royal belfry]

Is there anyway to change the linked Metamask? Nevermind... made it

[ornate rune]

I'm just coming back to Illuvium after a long break and am trying to link metamask to the new passport. I keep getting an error saying that I need to switch to mainnet, but I'm already on mainnet, so I'm not sure what's going on.
Please no DMs asking for my seed phrase...

[tacit palm]

Try turning this off

[languid dock]

Have you been able to solve it, my friend? I have the same problem, I already sent a ticket, I'm just waiting for someone to answer me.

[obtuse briar]

yes someone reached out to me and i followed the steps but i still do not see the money in my metamask.

so im wondering if i have to wait the 48hrs now since i did the withdraw proces.

[ornate rune]

yeah, turning off that experimental feature helped. Now I get the error message "migration unavailable, this wallet is not registered"

[obtuse briar]

maybe because its not a layer2 wallet or something along those lines. i know my phantom wallet would not take the payout.

i know nothing about layer2 since im a SOL fan boy.

[lusty slate]

Do you have any assets to migrate or are just trying yo login?

[ornate rune]

I've got assets. Some old staked ILV

[lusty slate]

Staked ILV is on L1 no need to migrate it, I'm talking about illuvitars or d1sks. For logging in you just need to do so with your email, the one you have always used for illuvium

[ornate rune]

oh, in that case no I don't think I do

[languid dock]

I followed the steps in tokentrove and the tokens came out. I made the withdrawal but on the official illuvium page the tokens are not reflected so I can do the second step.

[obtuse briar]

I did the tokentrove step as well and its not showing up in my metamask. Im just waiting till monday now to see if it wen through since it says 48hrs.

I love this game but i do not love the withdraw process.

[languid dock]

After the tokentrove step you have to do the 2nd step which is to make the withdrawal again from the official page. The same guide says so but my tokens are not reflected on the official illuvium page.

[languid dock]

As I have seen, they say to try another browser. I hope that is the case so that I can do that last step.

[obtuse briar]

yah i did the withdraw and put in my metamask address in the withdraw. yah im firefox and chrome. lol

at this point the ilv is gone and i dont really care. if it comes in it comes in if not then fuck it. lol **this is just silly how to collect. **

[hexed orbit]

How can i migrate the account? it's not working

i have a legacy one and it won't connect the wallet to imx passport

[arctic zinc]

Probably just follow this guide. https://illuvium.zendesk.com/hc/en-us/articles/10286692776591-Guide-for-users-who-skipped-the-migration-from-old-account-system

[arctic zinc]

Several of us here could find the ILV and would know what step to take next if you posted your passport address. The transactions that you have taken should have followed a standard set of steps.

1 Transfer from passport to metamask controlled imx wallet

2 Start withdrawal from imx chain

(There is a pending period of like 8-48 hours, at the longest, between these two steps)

3 Finish (complete) withdrawal from imx chain using metamask wallet to pay for ethereum mainnet gas fee

What I don’t know for certain is which step was the last step that you did. I assume it’s either 1 or 2. But I can’t be certain until I actually look at the chain data.

What you would do is go to tokentrove.com and either START the withdrawal or finish the withdrawal. The two images below show the two buttons to press after you actually get your metamask connected to tokentrove.com

[obtuse briar]

yah i got the successful withdraw but its not showing up in the wallet.

[arctic zinc]

Again… I could look on chain and tell you what’s happened

[arctic zinc]

Sounds like you did step 2 but not step 3

[obtuse briar]

ill double check the steps.

[arctic zinc]

If you look at the actual tx it would show something about where it is in the process…

[obtuse briar]

Included in Rollup is where the checkmark is at

[obtuse briar]

both withdrawal are like that.

[arctic zinc]

Ok so this is the most recent withdrawal from imx chain. Not sure if it’s yours or not. BUT this one will need to WAIT until the 3rd step can be completed. Once it’s in CONFIRMED IN ROLLUP. Then the final step can be done.

[obtuse briar]

so i did step 3 and thats where i got the saying it was a success but nothing is showing up in the metamask.

[arctic zinc]

IMX’s validium withdrawal system is a process

[obtuse briar]

so do i just have to wait the 48hrs?

[arctic zinc]

It would look like this if it’s all finished and you paid the ethereum mainnet gas. And it would be in your metamask wallet.

[obtuse briar]

it never asked for gas fees anywhere do i need to put the eth in my passport account or imx account?

[arctic zinc]

So that would mean you never actually FINISHED the withdrawal and will need to wait until the page says it’s CONFIRMED IN ROLLUP.

The ethereum mainnet wallet will need eth in it to pay for the gas fees.

Metamask on ethereum mainnet.

[obtuse briar]

im really confused on why i got the successful notification then

[thick tiger]

Hey. When I try to connect my metamask wallet to the staking page on Illuvium, the button wont work. It just show a small "loading" icon on the button for 0,1 second, and then it goes back to being pushable again.
Anyone know how to fix this?

[tacit palm]

Try to clear cache and cookies.

[thick tiger]

It did not help. Tried different browsers as well

[lusty slate]

Make sure all other browser extensions are deactivated or try a different browser

[humble fog]

@modest hull looks like the double photonic augement is still bugged @arctic zinc

[normal garnet]

The Gaunlet Mode have error ? Whats happened? @lusty slate They make RollBack Version?

Gaunlet Casual. ...

[arctic zinc]

Yup. Apparently it’s On the list to be fixed next week

[supple kestrel]

Happening sometimes, reconnect can help

[solar swan]

Hey anyone knows if immutable is close to implementing layer 1? I have sent like 25$ a while back ... i would like to use it for fuel.

[tacit palm]

Ethereum is Layer1 Immutable is Layer 2.
Did you bridge from Ethereum to your Passport on IMX?

[solar swan]

I sent to the wallet i was showed first...seams that layer 1.

[tacit palm]

Did you send straight from your Metamask adress on Ethereum
To your Passport adress on IMX if that is the case they are not available.

[solar swan]

No

Sent to that wallet... it does say depositing into.. so obviously though that's what i have to do... doubt i am the only 1

Just asking around. Is that layer 1 coming... i was told it's being worked on.

[tacit palm]

Not heard About Immutable doing an L1.
Do you mind sharing the adress you sent the funds with?

Either here or DM me, I wont DM first

[solar swan]

Ok

Sent

[hoary stone]

What should I do, just wait?

[tacit palm]

Try to clear cache and cookies

[formal pendant]

Hey there I have a ledger wallet and I’m trying to claim my both vesting and staking account that connected to ledger and It doesn’t give me to claim them I don’t know what to do ,someone had this problem and know how to fix it

[lusty slate]

Don't accept DMs.....you have to go to the vesting tab to claim. Clear cookies and cache of you are having some problems

[slender furnace]

https://tenor.com/view/doge-doge-coin-to-the-moon-crypto-cryptocurrency-gif-14563637

[sharp cedar]

is it fair to ask if we will get any news about season 3 before the start of november ?

thank you!

[rapid pollen]

If you don't fix this soon, you will lose a lot of users, including me.

[arctic zinc]

It is a fairly common mistake. I struggle to figure out what else the ui could say to point out that this is a LAYERSWAP process that you are about to begin and not just an address to transfer to. I’m honestly interested to know what could have made the difference

[arctic zinc]

@tacit palm

Regarding IMX passports getting L1 control over the passport address… yes I have heard that this is something that could happen eventually. Very unclear about timeline. Contacting Illuvium support requesting help with recovery is the best option at this point. Support webpage below…

[sacred grail]

Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

[true ruin]

Hi all. A few days ago I stopped getting Imx passport one time codes in my email inbox. I get the pop up , add email and hit send but get nothing. Tried all the usual stuff - junk blocked senders, clear cache, diff browsers etc

[lusty slate]

Sounds like you need to contact #❓❓〕support and I would also try IMX support in their discord. I'll ask about this issue too

[solar swan]

I have an idea... I'll do a small vid....makes sense for me as a crypto user for a while.

[pale galleon]

Hi guys, quick question: Is it possible to currently play Ascendant arena Ranked (Not Leviathan) and have access to all Illuvials to make my own teams?
OR do I have to physically own the Illuvials before I can build and use them in a normal Arena 1v1 Ranked game?

[solar swan]

dont mind the hair .. i am overdue a haircut 😛 https://youtu.be/85pxbPD1UZY

So in my opinion if that manual send is first , then take an extra step if you need would pe perfect 🥰

[lusty slate]

For ascendant you need to own the illuvials, armor and weapons to form your team, there are free rotation ones but they are random

[pale galleon]

Thanks I appreciate the feedback. I thought it might be similar to Gauntlet where there is a 'free' version and then Leviathan is the 'Paid/Grind' version. I understand there are 'Free' teams on rotation but it gets boring quick and are weak.

Anyway I guess I wont play Ascendant until I potentially buy some Illuvials because I sure wont be wasting large amounts of time, grinding the Overworld for all the required bits and pieces, even though I understand that some players enjoy the grind.

[eager panther]

Anyone get an error where their land plot will load but have no interface so you can't actually do anything?

[open trellis]

Hi everyone, I can't connect my mm to Immutable Passport. How I can fix this error?

[tacit palm]

What error are you getting?

Can try to turn this off

[open trellis]

Sorry for delay, I was busy to resolve problem how to switch imx with bridge

[tacit palm]

did you try the above option to turn off?

[open trellis]

It must be on or off?

I think already fine now,going to try buy something. Thank you

[tacit palm]

https://tenor.com/view/weekend-party-champagne-gif-18280013

[true ruin]

Thanks tholky will do

Looks shady

@lusty slate can I verify this please

[lusty slate]

Scammer 100%

[true ruin]

Yep thought so

[lusty slate]

Never accept DMs they are scam, I'll get the scammer above. Report the other account (the one that called you)
#🚨❗〕report-scammers message

[dapper stag]

Hey. I just used Eth to purchase Gas. $8.32 worth in Eth. Then a message came up saying that the money was taken but couldnt issue the Gas at this time. And to try again.

What does that mean??? How do I get the Fuel I am owed??? With the Bonus for using Eth??? I literally cannot play right now.

Is there some area on the Illuvidex that i am not clicking on the resolve this????

I have entered a ticket. Already

@tight spruce Any ideas?

[regal pawn]

hey everyone, i have ilv on my immutable x how i can withdraw to metamask

[tacit palm]

Follow this guide.

https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

needs to be bridged to Ethereum.

[arctic zinc]

That’s the solution

[formal pendant]

I’m trying to claim my vest and stake rewards with my ledger and it’s not letting me to pull them out ,it says unknown error

[tight spruce]

May need to enable blind signing

or update firmware on ledger

[formal pendant]

I succeed to reclaim it and I don’t find we’re it go it’s an I’ll/eth pool

Someone may know

[cosmic osprey]

how to we exchange ILV on immutable X for Eth?

[lusty slate]

Don't accept DMs they are scam

[lusty slate]

They should be in your wallet if you withdrew them

[formal pendant]

I don’t see it unfortunately 😩

[lusty slate]

There is a 3rd party Immutable swap option. People here have used it, I believe it's the only way to swap in IMX.
#❓❗〕community-help message

[lusty slate]

Did you withdrew it? Do you have the SLP contact in your wallet?

?token

[sacred grail]

Token Address

ILV: 0x767fe9edc9e0df98e07454847909b5e959d7ca0e
ETH/ILV SLP: 0x6a091a3406e0073c3cd6340122143009adac0eda
sILV2: 0x7E77dCb127F99ECe88230a64Db8d595F31F1b068

[formal pendant]

I need to add slp token to my wallet?

[lusty slate]

Check etherscan and see if the tokens were transferred

[lusty slate]

You need to add the contract address to be able to see it in there

[formal pendant]

Yes the transfer completed and transferred to my address

[lusty slate]

Then it is in your wallet, as I said add the token adress to your wallets and make sure that the wallet is on ETH MainNetwork

[formal pendant]

I succeed thank you😆

[cosmic osprey]

to withdraw to Eth network, the pop-up keeps saying im not connected to Eth mainnet, but I am. my metamask version is also above 12.1. any ideas?

[lusty slate]

Ok that is an issue with MM and IMX do as the images suggest and it should take care of that problem

[cosmic osprey]

thanks a lot, that did fix it! 🙂

[lusty slate]

https://tenor.com/view/bear-hats-off-respect-bye-bye-gif-8633553

[rapid pollen]

milestone is active on 1.11

[stable skiff]

bold move to react to a mod with spam

[arctic zinc]

Are you from the future? Or is this a question? Or what exactly are you attempting to communicate with your message here and then the forwarded announcement?

[rough dune]

cant connect to MM too, turned off that experimental thing but still nothing

[tacit palm]

What errors are you getting?
Do you have other wallet extensions running?

[rapid pollen]

milestone is active on 1.11 ?

[rough dune]

that works - turned off all other wallets extensions, only MM running and all good

[tacit palm]

Not yet

[frigid hull]

Is there a way on mobile to send ETH from IMX Wallet to Passport?

Illuvidex doesn’t work with email method.

I can do the reverse, sending ETH from Passport to IMX easily…

[tacit palm]

Not sure to be honest,I haven't tried that.
Maybe Jesse knows, can tag himel when he comes on line

[frigid hull]

Thank you!

[rancid plinth]

Should i tag the admins on here I don't know because i have opened ticket 2 MONTHS AGO 60 DAYS AND STILL DIDNT GET ANY ANSWER AND I HAVE LOST MY REWARDS AND NO ONE HELPING ME. How can they answer my ticket . It cant be take that long i swear to god. PLS SOMEONE HELP ME . Is this how I'll get rewarded for all the effort I've spent 300 hours in 1 month ?

[tacit palm]

What is your ticket number?

[rancid plinth]

i already give my ticket number for like 4 times and u guys are flagged on it

this is not helping my problem so

we have to find a another solution for it i guess

[arctic zinc]

No

[fresh tulip]

When would you fix the infinite plant spam when you sell a structure in full plot. I think the issue is that plant keep stacking even if you dont have space. And when you make space they start spamming, if you havent make space in your land in 2 month you will have 2 months of plants spamming. So the only change you need to do is that plants Spam time only start when you have space on your plot.

For people having the 403 error forbidden try to deactivate your ad-blocker, I notice that the issue is that while playing my account disconnects idkw, but if my Ublock is on its prevents the game to reconnect and that why the forbidden. Thats what I Think.

but it worked last time it happend maybe a coincidence but you can try that

[unborn grove]

I’m having trouble connecting my wallet on the claims page.

I have checked the version number and ensured I am on ETH (in fairness it was in Polygon initially). It is a ledger account if that makes any difference. Ideas?

[cosmic osprey]

I had the same issue yesterday, mod helped me out. Will forward his instruction

[cosmic osprey]

@unborn grove This was the fix

[unborn grove]

Thanks! That did the trick.

[cosmic osprey]

Does any1 know how if we can buy fuel with ILV?

[lusty slate]

you can't...you can only buy fuel with ETH or sILV2

[abstract socket]

hello im having some truble to connect a wallet

[lusty slate]

Here is how to solve that
#❓❗〕community-help message

[abstract socket]

its on spanish butit dosne tshow me experimental zone

okey nothing

once you claim your assets.. they should apear in your profile right?=?

[lusty slate]

Scammer...get his discord ID
#🚨❗〕report-scammers message

[raw stratus]

I transferred my badge in, it is now a border. How do I equip it?

[raw stratus]

Oops. Sorry, I was too excited to read.🫢

[simple jewel]

Hola! Alguien sabe porque sale este error?

[tacit palm]

Try turning this off

[lone canopy]

Hi everyone, just returned to the game for the vesting claim but found out that there's no record for the point that I had for ss1 and ss2, am I missing something? I haven't updated much since the ss2 test

[arctic zinc]

Are the dates shown actually the dates you played the game? Maybe you were thinking of the PRESEASONS?

Are you signed in using the same email address?

[lone canopy]

yes preseasons, there's more to the back, how fool am i, thanks for the correction i've found it

[simple jewel]

Hola! ya lo probe desactivado y activado. pero no funciona

[lusty slate]

Tiene que estar en off como te puso Lars, si no te funcionó limpia cookies, cache y trata de nuevo

[opal berry]

Also getting this error

Can't see that setting in metamask

[lusty slate]

#❓❗〕community-help message

[opal berry]

Thank you, that fixed it ❤️

[lusty slate]

https://tenor.com/view/bear-hats-off-respect-bye-bye-gif-8633553

[simple jewel]

sisi, lo intente. tambien borrando cookies y cache, pero sigue el error

[lusty slate]

Esto no te funciona?
#❓❗〕community-help message

[simple jewel]

tampoco funciona. no se que estoy haciendo mal. o si hay que registrar la wallet en otro sitio.

un usuario que se llama Ashley me envio solicitud de amistad diciendo que es de soporte de Illuvium

[lusty slate]

Scam 100%

reporta en #🚨❗〕report-scammers

[simple jewel]

ahora si funciono. pero no tengo para reclamar nada ajajja

[lusty slate]

Vamos a #1025487808225345596 de regreso

[lusty slate]

Perfecto

[simple jewel]

sin tocar nada mas que lo que me dijiste funciono. tanto problema para nada que reclamar jaja

[simple jewel]

bueno, lo reporto. gracias por la ayuda

[simple jewel]

hola!!! disculpa. me envio solicitud de amistad esta persona.... es moderador realmente???

[lusty slate]

No, Scammer

Rich's spanish is not that good

[simple jewel]

fa, esta lleno de estafadores lpm.

[novel hamlet]

Still the same for me

[humble fog]

@arctic zinc lobby bugged states 8/8 and doesnt launch into game

[prime chasm]

I can't get my claims I don't think. When the account migration happened I got it all kinds of wrong and ended up with a brand new account. Can't even remember what actions I took after that, but I can't log in with my OG mm wallet anymore, and that's the one that I've done all the things that have gotten me lots of stuff to claim... But I can't log in lol. 😂😢 Such a Web3 boomer

[tacit palm]

Did you follow the link in the announcement logged in with Passport account and when prompt connect the Metamask OG account and you see a list of item you can claim

[prime chasm]

Mate, I think in the migration mess up I did, I've created multiple passport accounts and then linked my metamask wallet accounts to them. But when I log in with passport how do I see which account is associated with which?

It's worked Lars, on the 4th attempt on following the link, it kept me logged in this time and the claim page loaded properly (was bugging out before and looked like there was nothing to claim). Sad times though, only one item. Been that long I can't remember but was sure I had a few coming. Oh well

[tacit palm]

https://tenor.com/view/weekend-party-champagne-gif-18280013

[mild mica]

Hello. Where can I find redeem code?

[stable skiff]

Spamfolder

[alpine parrot]

I cant connect my metamask to the claim page. When i press connect nothing happends. Having the same issue at the staking part of the website.

[tacit palm]

Do you have any other wallet extensions active?

And make sure to turn this off

[alpine parrot]

What do you mean with other wallet extensions? Tried turning off the network for each site but that didnt help. When i press the connect button nothing seems to load or happen.

Also to all the scammers sending friend request and posing as moderators as soon as i put message in here: Fuck off

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[tacit palm]

Other wallets you might use like Rabby, Phantom wallet etc

[alpine parrot]

Nope. Had this problem for a while now on the staking page, but didnt look into it anymore.

[tacit palm]

Have you tried another browser?

[alpine parrot]

Not yet. Gonna try that later.

[tacit palm]

What browser
Do
You use now?

[alpine parrot]

Chrome

[tawny furnace]

why i dont see my rewards that i claimed in my wallet? i dont see anything even in immutascan?

[tacit palm]

It should be in your Passport wallet, unless you mean you bridged them
To Ethereum

[tawny furnace]

you mean in my zkvm wallet ? i thought illuvium run on starkentlayer

[tacit palm]

No Passport is on Immutable X(IMX) not Immutable Zkevm.
And definitely not Starknet

[tawny furnace]

my passport wallet is the same that i use before passport or i missed something ? its the same walletadress... is there a difference beetween my passport wallet and my main imx wallet?how can i bridge sorry i missed this whole passport stuff...

[tacit palm]

Have you made a Passport on the illuvidex after Illuvium went to Main net?

[tawny furnace]

ok yes i see the items on my profile... but i dont see them on immutascan or tokentrove... how can i bridge them?

[tacit palm]

Can follow this guide

https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

[tawny furnace]

when i try to sell there comes the message that the user is not the ownwer of this asset why? but i logged in wiht my passport account i dont un derstand this

[tacit palm]

Are you logged in here

https://illuvidex.illuvium.io

[tawny furnace]

now i understand i didnt know that passport create a new wallet i change my mainwallet on tokentrove and now it works thanks for your help... i used passport long time ago for godsunchained there was my old wallet i doont understand why i get a new wallet in illuvium but ok i know how it works now

[tacit palm]

The reason is that the assets you find in the game gets added to your illuvidex wallet adress

[humble fog]

can we create a Streaming voice channel?

[supple kestrel]

@tight spruce talked about it the day before, maybe we should expect it in the near future

[sharp cedar]

Hey ! I dont seem to fully understand the latest announcement;

Will the ILV$ that we have currently vested from our season points will be transferred to the Illuvium treasury?

[lusty slate]

IIP-68

Abstract:
This proposal recommends transferring the remaining ILV from the paused rewards program into the Illuvium DAO Treasury.
This will increase Treasury holdings, boost investor confidence, and provide more flexibility for capital raises.
Future rewards will come from the Treasury, ensuring a more strategic allocation of ILV while supporting long-term financial sustainability.

Simple Summary
We propose transferring the ILV remaining in the rewards pool to the Treasury. This strengthens the Treasury, allowing for greater flexibility in funding key initiatives like capital raises.
Future rewards will be financed by the Treasury, ensuring a more deliberate, strategic approach, as the Treasury is governed by the council rather than being categorised as "marketing."

Overview
The rewards program was paused to reassess its impact, leaving a significant amount of ILV in the rewards pool.
This proposal suggests moving those funds into the Treasury to position the DAO better financially and enable more strategic use of ILV.

With this move, the Treasury can support future capital raises and essential studio costs while continuing to fund tournaments and leaderboards.
Instead of being categorised as "marketing," the Treasury will now control rewards governed by the council. This makes ILV spending more focused and aligned with the DAO’s broader goals.

Rationale:
By transferring the remaining ILV to the Treasury, the DAO strengthens its financial reserves and increases its share of revenue distributions.
This provides flexibility for covering operational costs and capital raises while funding player incentives like tournaments and leaderboards.

With rewards now controlled by the Treasury, governed by the council, every ILV spent will be part of a strategic plan to maximise value for the ecosystem, ensuring long-term success.

[warm nacelle]

hi, i have usdc on my illuvium passport and want to exchange them for eth to be able to buy fuel, do you have a solution for this please?

full scam lol message me 😂

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[lusty slate]

Yeah don't accept DMs they are scams

[warm nacelle]

do you know how to swap my usdc into eth from my illuvium wallet?

[solar herald]

in middle of withtrawal process
didnt load page
[5:34 PM]
and now my token is 0
[5:34 PM]
in pending nad ready and passport in all is 0

[tacit palm]

It is most likely sent to your Metamask adress but on IMX
Copy paste your Metamask adress into Immutascan and see if they are there

[solar herald]

0x068Eb1E5FF9BFA30Ca41C75E22cd4774965F4db8

[lusty slate]

The only way to swap on IMX RN is on this 3rd party app.....low liquidity but a lot of people here have used it.
#❓❗〕community-help message

[solar herald]

can you check pls?

[tacit palm]

There are 2 Ilv in that adress.

https://immutascan.io/address/0x068eb1e5ff9bfa30ca41c75e22cd4774965f4db8?tab=2

[solar herald]

should i do any things or i will recieve it in next 48 hrs

[tacit palm]

The bridge prowess was interrupted and needs to be done again

[arctic zinc]

Step 1 now.

Step 2 when ready (8-24hrs)

[solar herald]

may i have this site?

[warm nacelle]

thx bro

[solar herald]

yes but pending is 0
and idk where should i do it again

[tacit palm]

You need to connect your Metamask wallet to the above Site Jesse showed

Tokentrove

[lusty slate]

which transaction? the 6.599119 ILV one?

[solar herald]

no it was around 2

[lusty slate]

ok, follow what the guys tell you

[solar herald]

ty so much
every things ok now?
i should wait 48 and it will be in my wallet right?

[lusty slate]

It takes up to 48h...but I would check after 8h

[solar herald]

did ayou sent addfriend to me ?or its scammer xd

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[arctic zinc]

Always scammers

[arctic zinc]

In upto 48 hours you will have to come back to tokentrove.com and do the final step to COMPLETE the process. You will need to approve the final transaction. The ethereum mainnet transaction that will cost you eth to pay the gas fee.

[alpine parrot]

Just tried with a different browser. Also didnt work. So seem to be a problem on my account.

On edge it doesnt go further then this

Lol again instant scammers in dm. I´m popular today lol.

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[alpine parrot]

Hmm never mind. Got it to work.

[tacit palm]

https://tenor.com/view/weekend-party-champagne-gif-18280013

[proper totem]

@edgy wadi @short mango hey team, may i dm you regarding marketing proposal? i have great offers for you about twitter, youtube, AMA proposal, listing, trending, etc

[supple kestrel]

?collab

[sacred grail]

Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

[fresh tulip]

Doing the task and getting the points matter at the moment? They still count for something or is a waste of time?

[supple kestrel]

Good day

Season 3 on hold, so tasks not giving airdrop points for now. Announcement about season 3 pretty soon

[fresh tulip]

Thanks

[teal gust]

y cant i play gaunlet but it says 8/8 players?

[tacit palm]

There is work around

#🎮〕illuvium-arena message

[pale galleon]

Keeps happening to me too, is a bug?

[stable skiff]

Bro he just gave him the answer

[tacit palm]

The bug only happens if someone in the Que goes back and not pushes Cancel.
Best is for all to cancel and reatart

[near lodge]

IlluviDex gave me this:

Oh, it works again

Sort of, maybe it doesn't like multiple tabs

I'm blocked again, anything I can do besides raise a support ticket? Those take a long time to hear anything back

[tacit palm]

I have it this aswell, not sure what causes it.
I usually do a hard refresh and it gets sorted.i have multiple taps open no vpn no adblocker

[near lodge]

Hard refresh worked at first, but not anymore. Will try it again later thanks

[near sandal]

There was a network error during the transaction.
It is listed as ''success'', but it is not in IMX, it is not in MetaMask and it is not listed as ''pending'' or ''ready'' on the Illuvium website. What do I need to do? HEEEELP!

[tacit palm]

What is the adress you wanted to send to?

Can you share that in text

Illuvium Mods or support wont DM first.
Lots of scammers around

[near sandal]

The same as in the image, a MetaMask address
0x317a4963ADf02Ae26Bcf7A69d6AFF36C0494E023

[near sandal]

tks

[tacit palm]

Iam on mobile so Its a bit tricky with copy paste

[near sandal]

I understand

[tacit palm]

They are in here.
On your Metamask adress on IMX

https://immutascan.io/address/0x317a4963adf02ae26bcf7a69d6aff36c0494e023?tab=0

[near sandal]

and how do I transfer from there?

[tacit palm]

You can connect to Tokentrove

[near sandal]

TKS

[blissful tangle]

how to link metamask ? wallet linking failed how to fix?

[lusty slate]

Make sure your wallet is linked to IMX....just sign the permission from IMX

[blissful tangle]

but i how to link to imx? please tell me step by step

[lusty slate]

I got this from IMX discord:

To connect your MetaMask wallet to Immutable X, follow these steps:

1. Open MetaMask: Ensure your MetaMask wallet is installed and open in your browser.
2. Set Network: Make sure your MetaMask is set to the Ethereum Mainnet, as Immutable X operates on this network.
3. Navigate to Immutable X: Go to the Immutable X platform or a partner marketplace where you want to connect your wallet.
4. Connect Wallet: Click on the "Connect Wallet" button, usually located at the top right of the page.
5. Choose MetaMask: Select MetaMask from the list of available wallets.
6. Approve Connection: MetaMask will prompt you to approve the connection. Click "Connect" in the MetaMask popup to establish the connection.

After these steps, your MetaMask wallet will be connected, and you can start interacting with Immutable X. If you run into any issues, ensure that no other wallet extensions are interfering and that your browser settings allow pop-ups from the site.

[blissful tangle]

still error but i have two address one is immutable passport wallet address which is came from my gmail (that i used for illuvium) and second is metamask wallet address so now how do i link both

@lusty slate

[lusty slate]

What are you trying to do? Where are you linking a wallet to?

[blissful tangle]

here in illuvum dex

[lusty slate]

Ok your IlluviDex account is the passport wallet, for the secondary wallet use your Meta Mask one, here is a guide on how to link a secondary wallet, remember that this function only works for IZ land at the moment.
https://illuvium.zendesk.com/hc/en-us/articles/10406704244495-How-to-add-an-External-Wallet-to-your-Passport-Account

[edgy linden]

ok

[timber locust]

?