#❓❗〕community-help
1 messages · Page 51 of 1
thats my meta to immutable x bridge
the 1st tx your imx tool sends it thru
once thru it can move to passport
Oh man my bad. I am tired and misread the page.
The new “funded by” line on etherscan confused me today. lol
Ok looking more
I can’t figure that out. I assume you used the layerswap tool? Layerswap is not actually an illuvium tool but a third party service.
I do not have access to or knowledge of imx dev tools to see what might have happened to the deposit after it hit the bridge. Contacting Illuvium #❓❓〕support on the website or IMX’s support on the imx website may be the better option honestly.
Definitely weird. Sorry man.
https://immutascan.io/address/0x3a7d5e75203c31fb3745978ee238fda6f1c5cb03
Immutascan allows you to explore and search for transactions, addresses, tokens, prices and other activities taking place on the Immutable X protocol
lol all good i sent the 2 tx same exact way 1 cleared but that one didnt i opened a ticket with immutable since its there bridge
bridging sucks shouldve launched on sol lol
just did stage 3 run and non of the iluvials are in my wallet are they having issues?
I really need help please. I add ETH funds from metamask to Illuvium but i don't know where it is now. Here is what I did in Illuvium website. I click the first option which is Deposit from Wallet via Illuvium - connected my Metamask wallet 0x50899 - added the amount then confirm deposit - now deposit is confirmed 0.08074401 ETH from my wallet 0x50899 to 0x5FDCC - which is IMX bridge - Now my balance in my ILV passport 0x2a2c is still the same and balance did not arrived how do I get that ETH from IMX to passport? I tried opening Token Trove and check my Immutable X wallet 0x5089 and ETH balance is 000 where is my ETH now? It was sent to bridge How do I get it?
Hello
hey all why this it always fail no region unlocked what i need do for this not fail ? ty
did you figure out howt o fix this?
^^
Currently I am having trouble making rare and common shards. How did you fix them?
I have shard transaction error please help. I waited 30 minutes but it still hasn't shown up for me
Close the game and open it from Epic Launcher. It might take a bit but your shards will appear (this triggers a backup minting for failed minted items)
You need to be a lucky guy to unlock a new region, if you do you unlock it for everyone
ah ok it cool this hehe ty
https://illuvidex.illuvium.io/asset/0x205634b541080afff3bbfe02dcc89f8fa8a1f1d4/494251
How much do you think a 4/5 stat chucco tier1 stage1 worth?
Forged some epic shards but they never appeared?
just burnt it but didnt mint cured epic shards
Hi guys
I did a stage 1 run yesterday and captured illuvials but they did not appeared on my wallet. Anyone having the same issues? Shards etc appeared
Had same issue
Let me know if you have resolved this
im going on 8 hrs witht he same issue i opened a ticket with immutable and they responded there are issues there side causing delays started about 24 hrs ago it appears
If you go to your etherscan tx click on immutable x bridge from transaction action line
Then on the next page you can access there website thru the top left tab one left of the source tab.
here you can access there support or find there discord
hi guys if i buy fuel using silv2 is there still a bonus?
thanks for the information!
Looks likely to be related to this current imx network deposit/withdrawal issue
Yeah sorry I forgot to check the imx status earlier.
Not at the moment
I cant seem to be able to withdraw from illuvium, is this an imx problem or from the illuvium site itself?
Keeps telling me am not on mainnet
Likely the imx problem. Because you don’t actually withdraw from illuvium, you withdraw tokens from imx network
It finally cleared for me lol
Yep got that from the response from immutable
JFC anyone figure out what's the easiest/fastest way to get silv2 on and off illuvidex? passport sux ass.
how long does ticket's get a response?
When I want to buy resources I get the message IMX passport connection closed, any Idea to solve it?
Sorry mabey ive missed this but why doesnt the fuel sell even thoe im bottom Rail? Thanks in advance
It means the item already sold
Hi everyone so I added funds from my meta mask wallet into my imx wallet, how do I see this in my Illuvium passport balance
What’s l1 eth
So it says successful but now where did this go?
It now says zero??
Anyone know what happened
whats your Adress thayt yo sent from?
i need help @arctic zinc
i purchased illuvium nft and it show in my asset but its show as listed
how can i unlist it ?
Never has been
@tacit palm please see my issue ser
Its a UI bug/Glitch, its not really listed.
Can see in Tokentrove.
Some have been successful in transferring to a friend and back again to have it show correctly.
People can't buy it
how can i remove this bug without trasferring nft to other ?
where can i see Tokentrove in dashboard ? screenshot please
Tokentrove is a 3Rd party market place, Imx has a Global marketplace if its listed on one it is listed on all.
Its just a way for you to see it is not actually listed
thanks ser..can you give Tokentrove twitter handle ?
Buy and sell NFTs on the largest Immutable X and Immutable zkEVM Marketplace. Powerful filters. Stacked listings.
Discord: https://t.co/u08jv2P6sH
it is not listed ..it is just a bug
thanks so much
They sent in a price change so you are seeing them all as listed, only one is valid
which one is valid ?
The one that has the offer button in the topleft
If I remember correctly
all have no offer buttion but all have add to card button
I mean if you click on one
how to find valid one ser ?
@tacit palm
thanks mate, I really appreciate it
i am going to buy but waiting for your reply
i just tried ..not able to buy any
Dude I captured an illuvial a mjol and now it’s not showing in my deck I have literally signed in and out of the passport to mint it but it hasn’t
Some please help
Never got my shards, should I open a ticket
When I'm trying to transfer my lands to my secondary wallet I cannot uncheck the other items? Do I have to unckeck them one by one?
Is there a way for me to send fuel to my friend ?
is there a guide how to withdraw eth from passport to metamask?
Good morning, I was going to buy my 2nd land on Illuvidex, and I sent 0.92 ETH.. I bridged Ethereum to Immutable, using the normal mechanism, which we always do on the Illuvidex website. More than 1 day and the balance still hasn't appeared on Immutable... is there anything to do? I've already tried support, opened the ticket, but I haven't received a response. My ticket number is #61132
I want to unlist my Illuvial, but I got an 'IMX connection close' error
Yes
Press B in game describe the issue and support will be able to help
No
It's pinned in here. https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1
The illuvium support pages on Zendesk have plenty of guides
There is some sort of deposit/withdrawal issue on the immutable x network at the moment. Expect delays until IMX fixes it
for sure error 500 being fixed in the patch coming early next week?
It's a common issue. You could try using tokentrove.com to unlist it. Or transfer the nft to a different passport wallet.
IMX connection closed indicates that a UI bug is being encountered… basically the thing you want to interact with is not actually listed for sale.
I've not seen a firm date
Good morning @arctic zinc . I caught a rhamphite at dawn today, it wasn't lied to, the shard I used to capture it was burned, the other illuvials in the run lied, the ores lied, everything else in the run worked, only the blessed rhamphite disappeared , I've already opened a ticket, is there anything else I can do?
The print is from the quest I completed when I got it.
Rich is manager here? He are support me.
All dms are scams.
Do not trust anyone sending you friend requests or DMS. They will be impersonating the real people but will be scammers.
?scam
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
?scam
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
howdy @arctic zinc . been a hot second
Ok, i will report these scammer: Rich | Illuvium... it's not the original
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
you are tagging rich the admin 🤣🤣🤣
Post screenshots of the conversation in #🚨❗〕report-scammers
Check pins in there for how to get the long ID
use #❓❓〕support
Lol... sorry adm... the scammer copied your name...lol
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
At the end of the tag, there is a dot... reported!
seen in the scam chanel as requested
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
The problem I have is that step 4 everything is selected instead of being unselected, just like the picture
And I can’t unselected all the items
i cant play because i cant receive my crafted shardss
i lost the hyperion and the raw shards i spent
Can anyone help me figure out why I can't see funds transferred via Layer Swap in my IMX? It's been a bit over an hour...
Can funds from Imutable zkEVM be transfered directly to metamask? as in there's no need to bridge these only funds on Immutable X?
has anyone else has problems depositing into their imx wallet?
I deposited 13 SILV2 and they're nowhere to be seen 😦 please help I wanna play
yes
in metamask it appears as successful, yet the wallet is an escrowed illuvium wallet that doesn't match my IMX wallet (don't know if they have to), and it appears nowhere on IMX. I used the standard profile -> add funds -> SILV2 -> Ethereum wallet etc. procedure, and no I'm not dumb enough to get those 5 clicks wrong 👀 This was more than 10 hours ago
Let me get to my computer and see what happens @brittle isle
Mind sharing the adress you sent with?can DM me.
I won't DM you first
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
@tacit palm I just won a fight so I could capture a Cardulox. I had 175 energy left to try to capture from the Fight, I had 5 left alive and the game simply closed after the fight as if it hadn't, detail I have 3200 energy from the map to capture.
correcting the information about 3200 energy I have 3032
I have one Malura to capture now if I can't get the chance to capture it then it will be complicated.
Make sure to send in a Bug report using B ingame. have never heard about this happend before
have asked internally
Maybe it's a communication failure with the API, but it's best for people to evaluate it.
I have all 15 blueprint but it not show up in OW for me to craft, is there some thing i have to do?
I have a question/problem, I have deposited ETH with MM in illuvidex, I am waiting the 10-15 minutes that it usually takes for it to arrive at the IMX passport, but almost 2 hours have passed and it does not arrive, do you know what I can do? Any mod
@tacit palm @arctic zinc @mild agate
Try log out of your passport and back in sometimes that triggers the minting process
hi it possible change picture in profil ? i clic another and click done but nothing change it bugged ? ty
if you have an illuvatar - yes.
I deposited 20 USD 3 hours ago and it did not reach my IMX passport lol
good afternoon. I made two epic shards and some ingots. None appeared in my inventory. My fuel was used...
in the ''processing'' list
nothing appears. nor complete. no error. or anything.
How do I proceed?
I already restarted I did everything
hi i try transfer one item to my friend but got this message ? it normal ty
Hey, is this correct?
The milestones for capturing Stage 1 Illuvials from T1 to T5 Stage 1 all earn a lot of points, except for Tier 2 which earns only 2k points. It doesn't make any sense for me all the other tiers, including T0, giving you 15k+.
Capture all Tier 0 Stage 1 Illuvials: 15k
Capture all Tier 1 Stage 1 Illuvials: 36k
Capture all Tier 2 Stage 1 Illuvials: 2k ????
Capture all Tier 3 Stage 1 Illuvials: 48k
Capture all Tier 4 Stage 1 Illuvials: 56k
Capture all Tier 5 Stage 1 Illuvials: 60k
log out off the game and re log in.
Tier 2 Stage 1 has only one Illuvial,very common
@tacit palm please
Try turning your ad Blocker off and VPN if activated
I have waited more than 3 hours to receive my deposit 😭
IMX have had some delays on deposits and Witdrawals.
Can you share the adress you sent from? in DM or here.i wont DM first
ok i will send you DM
i try it same message i can transfer illuvitar to my friend right or illuvial ?
done @tacit palm
you can transfer NFT to other IMX accounts sure
ok maybe site is on maintenance or something i will wait later it always same message
You all made me feel a bit better, I had a decent amount put in, and still nothing an hour later.. glad its not just me
@tacit palmmy friend try too send someting illuvial and it same message he dont have adblock and vpn it site web bug ? jsut for be sure ty
strange,can you submit a ticket with #❓❓〕support
ok i send ticket let see 🙂
Guys, need some help. What does it mean when the game keep crashing. I'm in the middle of an encounter but the game crash. I keep re-running the game but it keep crashing as soon as I press "Start" during the encounter. The error everytime. I hope it's nothing to do with my GPU:
Good day
You better report and ask it in #❓❓〕support
Thanks bro.
Hey, anyone know how to craft skin? I have blueprint but it not show up in OW
Does anyone know what this 500 error is when entering the game?
Please someone help me :((((((((((
Since yesterday, the game shows me an error with code 500
Hahahahah open a ticket and enjoy hahahhahah
What were you last doing before error 500 showed
hi anyone have list of each illuvium at each tier ?
Sry guys, why The monsters I caught do not appear?
I sent Eth to my passport but it hasn’t been added. Been waiting over an hour now and it said between 10-15 minutes
I caught this but it is not visible, what is the reason? Isn't there anyone to help?
I was in the game
This is likely related to the same thing I replied with in General chat. Let me know if he shows up and mints once you log back in after restarting ❤️
Any updates, I’ve been waiting over 5 hours now, but sounds like a few have waited even longer
whats up bro. did they give you your airdrop 🤣
Does any of you encountered i captured 2 rhampy and quinx but not appeared in my dashboard?
is that normal?
It is normal sometimes atm, just relog out and then back in to your illuvium passport on the site, and then restart your game
Things will mint after that + appear in your dashboard and in game
Labb yaa ,thankss bro
How long are Illuvidex token withdrawls via passport taking on average now?
Hello I crafted 5 epic shards last night, until now no epic shard has been crafted whilst the hyperion I spent has been eaten up as well as the shards.
There are currently no epic shards in queue unlike last night the it showed that the minting is still in queue
I allready tried relogging in
how do i connect my coinbase? i have passport with gmail and metamask wallet already how can i add my coinbase wallet or transfer my imx balance from coinbase to game wallet
It's tricky, and not as easy as I thought it would be.
First, I was NOT able to transfer directly from Coinbase to Passport - just didn't work.
I have a Coinbase wallet on my iPhone that I transfer most of my tokens to to get them off of the exchange.
So I transferred my eth from Coinbase to my Coinbase IOS wallet.
Passport was able to connect to that!
I can't remember the process, but Passport did it for me.
Start out with a minimum amount.
You'll never need MetaMask.
ahh coinbase wallet app not the coinase app
Yes
Even better if you can do it all on your phone
I buy my coins on Coinbase on the Brave browser merely because I like the big screen
Then I get on my phone and transfer from the Coinbase app to the Coinbase wallet app
I'm sorry for the intrusion, but yesterday I got a rhamphite and it didn't come to my account, all the other items from that run did, only the main one didn't come. I opened a ticket at 9pm and so far nothing. 
Been stuck on Level 201 for a week or so now, points have gone beyond, but Levels aren't going up and not earning any coins. Anyone else had this issue? Tried a logout and log back in, didn't help...
Hi, i've just finished a stage 3 run at Crimson Waste (i haven't still sent the things to the purifier, but i've finnished the run already) and the Illuvials that I've captured do not appear neither at the end screen or my Illuvidex. I have screenshots from the moment I've captured them. Does anyone knows what could have happened? Has it happeded before to anyone? Does it have any solution? I'll appreciate every info :))
@fresh moth
is there chinese group chat?
how do i send fuel from zero to passport? i can see all my overworld assets but i dont see any zero assets. i have a owned land
Yes, They arrived after two hours, they are in one of the tabs when you press the letter i, look at them all
Can't send fuel from land to passport yet, can only sell.
sorry, that's what i meant. how do i sell it?
On the Fuel exchange on your illuvidex there is an option to sell and then click the plot you want to use
Hi guys
I still didn’t received the illuvials I’ve captured las Friday
Log in and out of the game multiple times
I’m afraid this will happen again so I stopped playing until things get resolved
gm fam, Did illuvium zero reset at the beginning of the season?
ahhh i see it now. lol the small greyed out sell button doesn't help. they should really have more guidance and how tos
ty for the help i don't think i would've ever found it
Does the game has multiplayer
There is PVP and Gauntlet where you play against 7 people in Auto battler mode.
Multiplayer for Overworld is on the roadmap.
My account Season 1 and Season 2 rewards are missing and I can't view them
Ok thank you
Hi guys, asked this in Zero chan, nobody answered, may be here?🙏 #🎮〕illuvium-zero message
its not an issue, 201 is a level cap for now.
@tacit palm This daily mission is impossible to complete after reducing the fuel generation. Please fix it...
Nothing i can do iam afraid. The change happend a few days ago and will most likeley be amended at some point
You can let the team know 🙂
Thanks mate, appreciate your reply
They need data,and Support tickets to make it a prioity
No hope. If you cant see points you are a cheater base on them
My friend bought 100 fuel and got 300 i bought 100 and got 200, why?
How to get bonuses?
because you are buying on a market, where price is changing all the time. your friend was lucky, bought on better price, you was less lucky🤷♂️
bonuses represent that fluctuation of market price
not the most obvious way ofc😅
What are you actually trying to say?
Faul to See the Problem in the ss 😅
Are people still having issues with moving money into passport? Been 17 hours now and still shows nothing : /
I caught an illuvial, but when I arrive back in sanctum mesa its not there.
Afaik there's a problem in IMX atm which can lead to failed mintings.
if you logg out of the game and passport and login again it should start another try to mint those assets.
In any case, please open a ticket ingame so the devs can look at it.
okay thanks
Hi admins what would i do? i buy hydrogen but nothing appear in my passport
IS THERE ANY ERRORS???
@loud rampart Last night I created some equipment, but it's still processing. I didn't fail so I could open a ticket, but it's still loading. Is there anything I can do to solve the problem?
Hello all!
How often the daily in-game mission updates on Zero? Mine is the same for a full week and it cant be completed at all
Creating a ticket for sure was the right way to go.
Team is working on that issue
Hello sir
I ORDERED FUELS CRYPTON AND HYPERION BUT NO BALANCE WAS ADDED
Where and how i can apply for content creator program? to do youtube video and/or twitch, got channels already
guys, i had an Airdrop over 0.8 ILV ready on illuvium.io/rewards, but the site has an error now, anyone knows where to claim now?
got it for holding a bunch of illuvials
please open a ticket, either ingame or via #❓❓〕support
Hello there
Wen my tokens get ready to be withdrawn to metamask? I’ve withdraw last 4 hours
IMX takes up to 24h to bridge to L1
Got it
Thanks sir ✌🏻
still searching my airdrop, can anyone help?
Scam, randomly blocking accounts! Please be careful!
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
What do you mean still searching? Did you contacted support for missing Airdrop Points?
Any idea where i can find informations about Youtube Content Creators?
?
goddamn, lol
WHY😭😭😭😭😭
will the solon and crypton be refunded? stage 3 run -_-
deployment time sir 
I was in this battle o.O
Did the game break?
@potent galleon@timber magnet just alt-f4, after the deployment you should be back where you left the game (before the maintenance mode started)
@minor harness you should be fine staying in game during update and contiune after
oke ty
Why more than 3 days and any response from team. The bug was solved, but the support team has not seen or closed my tickets
Is anyone having issues with depositing ethereum ? Im clicking at the button to swap from eth to illuviumX but it doesnt let me.
u aint no support
thank you for informing us that the issue is solved, i will close the tickets. We have a lot of tickets currently, and yours were created just before the weekend (please never open more than one ticket per issue, this really slows us down if you have additional information, just respond to the email you receive)
This is a know issue that our team is working on, please give them some time to improve this one 
what?
Thank you sir
It was helpful for me 💯
ty
Good to hear my friend
Are they calling people a cheater? I'm having the same problem. I played A LOT during pre-season 1 and I don't see anything on my dashboard 😦 😦
Not necessarily just contact support
2 weeks now but still no respond from illuvium tech support, my interface disappeared in Illuvium zero Tier 3 Plot. No one is helping from support, i send several ticket but no one is responding.
I did, but it's been weeks and there hasn't been a single reply 😦
can we now spam 10000000 survival games now?
Hello guys, i can buy ETH on tokentrove using moonpay to get eth directly to my connected imx passport account correct? 😄
Hi, I need help. Today I started a T3 game and entered a battle, but the game updated, and now when I enter the battle after I win, nothing happens and error 500 appears. I tried everything but I can't get out of the battle.
You can mate
Hey guys 
@torpid shell@dry urchin@hot dagger@flat moat@tropic bridge@pallid pulsar@median beacon@grand anchor@real epoch@tropic remnant@heady rivet
With the latest update the issue should be fixed
Could you log in and let us know if you can start playing again 
Anyone know if you are supposed to be able to cancel orders that have expiration dates on the Illuvidex? I am having trouble with the IMX wallet confirmation popup automatically closing when trying to cancel an order. Not sure if this is by design or a bug.
No, I didn't write support, I'm trying to log in using an immutable wallet
It's working, just as I complained, I now thank the team and developers for solving the problem, I come with a request, if possible, with the time we were out of the airdrop, is it possible that we can have some benefit with fuel or something like that so we can recover some of the lost time? @quasi pulsar
Remember that all DMs and friend requests are scams. Support does not work on discord. Use the support website. That guy was a scammer attempting to con you.
AAAAAND this is where it ends every time I bring this up. Been like this for the past few months. I wish someone had an answer.
thx it worked like a charm
Where you from mate?
sweden
I pinging you in this thread #1275151856750039151 message
It working for me now. Thank you Peter!
Why this keeps happening?
that happened to me once. I quit the game and returned, it started working again. while it's like that, teleporting to the Obelisk doesn't help. so quit and return to the game. at least until it's fixed.
btw it has happened only once here for me
hi in arena how unlock or win new illuvium ? it all not owned ty
Can’t. You would have to own them or have them in the free rotation.
ok ty
Hello, anyone having same problem?
Blueprints from zero can’t be used yet.
in what leaderboard you can win ilv it in survival arena or ranked or overworld ?
Where can i report an incompleted fuse? I have the burn tx IDs. Never received the fused illuvial.
is there still a chance that they will give it back? I bought fuel worth of $10 on saturday but it failed it says "transaction Issue. Your payment has been received, but we cannot issue fuel at this moment."
Can you check if you actually paid those $10 ? I remember this hapenning before but the payment never went through.
evening peeps anyone know the error code 400 when trying to capture illuvials? wont register my deck and allow me to battle my encounters
Press B in game. Share screenshots of the burn info in the email thread that gets sent to you
i just quit and rejoined and it worked... hmm
Sounds like you have something in the game that is not actually in your wallet… oh
Maybe not. Seems it’s fixed
Yeah there’s a good chance the eth was sent back to you actually.
touch wood. ive just tried to repeat all steps, ill update
You need to complete missions for airdrop points.
na bugged out again, how can i check my wallet n compare to ingame and potentially see what could be causing this? what happens if i delete my tutorial iluvials?
Delete? How can you delete them?
idk but how can something not be in my wallet but be in game to cause this code400
Sold it.
Transferred it.
ah, no havent sold or transferred items as far as im aware, anything else?
Technically there could be something that was fused to become something else.
Or I’m incorrect. And it’s a different thing causing the issue.
fair play, ty
Hopefully you pressed B in game and already let the devs know of the issue
What does the 400 error say?
yes many times (pressing b); code says error 400: unable to assign to ""
when just defeated an illuvial in open play, san, enter encounter, place team on board, finish setting up, press start BOOM kaput. intially, i quit and reloaded and it proceeded to work for the first time. now, its not doing that :/ lol
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
Yes it's all good now thank you 
I can't play IZ , land show empty at phone , and crash when playing at PC ( epic ) how to contacts support ?
anyone knows why i cant send image here on discord?
See if the app needs an uppdate or contact #❓❓〕support
No, i talk about the 15bp from beta
If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.
For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.
Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.
You need to be lvl 5 in discord...check your progress in #👑〕bot-commands type !rank
many thanks !
What???there is a bug like that, I will try your way
Yeah some people have it, that's how I solved it. Let me know if it helps
@arctic zinc please check your Dm's
Hey, I just finished a Stage 1 map where I captured two Tier 1 Stage 3 Illuvials. I spent 2 Tier 2 shards (orage) to make sure I would capture them, and after leaving and purifying everything the illuvials didn't show up in Inventory. The shards were spent, but no Illuvials were saved at all no matter the illuvial stages. what could have happened??
It doesn't make any sense I buy shards on marketplace, when I use it, the game saved my shards spent but no Illuvials. 😦
Anyway I created a ticket. I hope someone looks into it
Go to the illuvium site, log out of your passport wallet, log back in and then restart your game
This will kickstart the minting process, and your illuvials will mint when you log back in
Thank you for the quick response!!
after doing that, as soon as I enter Overworld it started the mint. thanks a mil!!
Hey guys I shared a legitimate link in Illuvidex and got a 6d time out, who can I contact for help here pls?
It’s how the bot works. It’s heavy handed and not under my control. But I can and did turn off the timeout.
appreciate it
If you ever get timeout you would need to get a moderator to turn it off.
Thanks, it's odd because i shared the Illuvidex link and it didn't flag it
Yeah. It’s some of the specific words that get blocked when in any url
Let’s review with Jeremy next week
any chance i could get ranger role 
Is there a channel for appealing?
Yes bro
What testnet preseasons did you play? What games were you earning points on? Are you using the same email to log in to your passport account?
Press B in game. Submit a MISSING PAYMENT report.
He did not have the same issue. Something very different.
i report it in-game but i receive email that i cheated so goodluck
That one Never played overworld or arena once.
sir i ask multiple person and they said they didnt receive email and they reporting it for 2 weeks
Ok
Goodluck to your project. going to leave and move on i dont want to waste my time again
Points can be found before July 25th
So you played only during July? Or you also played before July?
I played for the two seasons of June and July
Can you send a screenshot of your points history for those preseasons now?
I guess it’ll look like mine
My current point history screenshot is the same as yours
What’s your passport address?
0xe451d1735fb3267a8c3ec1f480319826e5458c15
would you submit a report about the missing airdrop points by pressing B in game.
But not a bug report. Make it a payment error report
So press B in game. Submit a PAYMENT ERROR report.
zendesk?
No. Play the game. Press B.
Using the in-game reporter makes sure that the report is linked to your account.
What are all the ranks to illuvium arena? I got "elite" but have no idea if that is good or bad
Is this a good lynx ?
Is anyone else having extreme difficulty buying illuvials or shards on the illuvidex? Keeps saying the items are no longer available. Really bad experience
Haven’t received any illuvials yet or any response from Illuvium :((
The usual fix is to close the game
Log out of IlluviDex
Open the game.
This usually jumpstarts the minting
Worked🙌🏻 thank you!!
I'm getting a "IMX Connection Closed" message when I try to unlist my Illuvial.
People can't buy and I can't unlist.
What should I do?
You could try to use a different passport account. Transfer the nft to the other wallet and then use a different exchange like tokentrove.com to list it for sale
IMX connection closed indicates that a UI bug is being encountered… basically the thing you want to interact with is not actually listed for sale.
You can tell it’s not actually listed for sale if you don’t see an option to MAKE OFFER.
You should reset the fuel production from 25% to 100%. The t4 lands have dropped from 16k to 6k. And we now earn almost nothing at all. You're screwing those who put the most trust and money into the project. The developers are making the game really unattractive for the players. You can't fuck the people who put the most money into the game. What's the point
My Illuvial isn't showing at TokenTrove
Supply and demand was not being managed properly by the land owners. The market was being flooded with too much fuel. Which is understandable… but that supply had to be reduced.
Are you using the correct wallet?
Yes. Same on both exchanges.
I'm trying to send to a different wallet and return to mine.
I'll let you know if it works
Ok, I understand that. But the price is still just as bad. I still earn a lot less and my land has fallen by 70% as a result. Maybe you should rather increase the fuel costs in the game then more will be burned. Would be the more intelligent solution then it becomes more attractive to buy a land. And it will be more difficult to catch illuvial, of which the market is also completely flooded. I would say the adjusting screw would definitely be tightened in the wrong place
Make players pay more is the better solution?
Yes, certainly before they dump the whole market. What appeal does the player have if nothing is worth anything anymore. And his land investment drops from 16k to 6k, so it couldn't be more unattractive. The illivials are also getting cheaper and cheaper.
Supply and demand.
I would also recommend an extra burn mechanism that allows you to turn the same illuvial into a better one. For example, you pay resources and 1 illuvial and can transfer an attribute of the burned illuvial to the selected illuvial. This way extra fuel is burned and the illuvial supply is decimated. And that would also push the market. Also, the holo and dark holo need an attribute bonus are there is zero incentive to farm them or pay more for them.
There was a problem: fuel prices for runs and other activities are fixed, but the fuel got cheaper cus more and more landowners produced fuels and put them for sales. So, OW players payed less and less for the same activities in real money. There were 2 ways to solve this: either raise the price of runs in fuels, or shrink the supply of fuel by nerfing production from lands. The team chose the second option, idk why, they have big data to analyze and economists in the team, they decided this to be a better option, i suppose they had their reasons🤷♂️ May be next time they will raise price of runs in fuels.
Did not work.
I sent to another wallet, and got back to mine.
Still glitched.
It is best to select 2 values and a random value of the 2 is adopted. That would greatly reduce the supply. And burn a lot of fuel. In addition, there would finally be quality high value illuvial on the market and not just garbage. Which makes it extremely annoying to browse the market
@arctic zinc I can't do anything basically.
Can't unlist, people can't offer, can't buy, I can't accept offers.
I sent to another wallet and back to mine, still the same situation.
What should I do?
as i know, the mechanics to raise stats is being worked on, i suppose Zero gyms are planned for this🤔
I understand the 2 options, but the combustion mechanism I explained could also have achieved a lot
Are you serious? Gyms?
🤣🤣🤣🤣🤣🤣🤣
It would still be better to have a burn mechanism for illuvials with extra fuel costs, which would improve the market in every respect, that's obvious
what haha, there is no info how they will work, may be the same way as you suggested, burning illuvials and resources😉
totally agree, all solutions that burn supply are good for prices.
Don’t send it back to your wallet. Try to sell it using the other wallet.
It was my friend's.
But I managed to resolve it!
The Illuvial was not set as "listed" on TokenTrove.
The problem seems to be on the listing process.
It was on my wallet all along, and as I listed by TokenTrove, now it's working!
Hope it helps more people on future problems o/
Thanks, @arctic zinc
My tip to the team is that you should work on a burn mechanism for illuvials with fuel as soon as possible. That's the only thing that will really push the market. And come up with something that makes the holos attractive.
well holos are attractive by their looks and rarity, but why not also add some stats bonus to them, increasing their value even more
1
Honestly normal holo 10% attribute boost. Darkholo 25% attributes boost. Done, it's that simple🤣🤣
yep, seems legit
but i am sure the team sees all this and also wants to squeeze the most value from the player base (not loosing it ofc and the game fun), so they think about this all.
It's a bit ridiculous that the project has raised almost 200 million with the first landsale and can't manage to introduce the right burn mechanism to push prices in the right direction. Which is obvious and simple in my eyes
200? That’s a lot more than I’ve ever seen said
I think it was 170 million. I was there live and the income was disclosed
i think the priorities now are more about bugs, UI/UX, gameplay loops and players attraction, not about how to make the most money🤔
this priority will come later i suppose
But the idea behind it is also play to earn and not play for nothing😅
I would say that this is also an important factor for the economy. Otherwise you could also play a normal mature game
Ok sorry 70 million instead of 170🤣
Still plenty enough. To make it more attractive. Paid 20k for my land and now get maybe 7 dollars a day with 10 minutes time investment. Others have. 40k -50k for the land. You could definitely make it more attractive. It is definitely becoming less and less attractive for the investors at the time. These are simply facts and the truth
play to earn is a myth which Illuvium (and other web3 games) suffers from and tries to erase. its play for fun, pay to play and own now😉
Ok then what did they charge starting prices of $200,000 for, if you don't make it attractive to own one afterwards then it was obviously a scam
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
earning in Illuvium is for investors and few very lucky/skillful players, the masses will still pay for this. but they can return some of their expenses in game selling what they own.
Ok then what did they charge starting prices of $200,000 for, if you don't make it attractive to own one afterwards then it was obviously a scam
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
It’s still just 5% of the fuel sold to paying players.
Wasn't it somehow like 5% comes from the landowners and 95 from the game itself? But then it makes even less sense to penalize the landowners😅.
That system remains unchanged. For every 1 fuel a land owner lists for sale the DAO/game lists 19 for sale.
So instead of changing the ratio from 1 to 19 to 4 to 16, it's better to punish the players by 75% 😅🤣
I say the game is made maximally unattractive for the players instead of reducing its own profit in favor of the community and the early investors.
punish is a wrong word🤔 players who have NFT lands are actually more investors, and investors take risks😉
who are "punished" are players of OW, cus their runs are now more expensive, poor guys🥲
they were so happy while fuel prices were plummeting
Haha you're funny 🤣 The main thing is that the team raises money. Fuck the people who pushed the project with their money. Also makes the game very appealing if you earn money with it and then pay for it. Will attract a lot of new players to the game which is also very buggy. You're the kind of guy who likes to get ripped off and burn money on a game instead of making money the way you choose your words. You're probably very well positioned financially with the way you think 🤣
nah, i just prefer a long-term and well-grounded stable income to a fast one-time grab😉
Obviously land owners would love to increase their 5% to some higher percentage. But that’s not what they purchased.
I also didn't buy anything that the 75% is penalized without my consent. Because the offer is too high according to the developer.
How is this supposed to be a long-term income, the game should have been out in 2022. Completely buggy. And prices are constantly falling. Nothing helpful is being done. You have no idea about economics
If you calculate your time investment and money investment with what you earn, you have in any case made a minus business whether as a player or landowner. But you seem to lack the mathematical skills to realize this
Please show me the math that makes you more money from the same amount of paying players?
Teach me
As I said earlier, you have tightened the wrong adjusting screw. They should introduce a burn mechanism for illuvials with fuel, which would have the advantage for landowners that much more fuel is needed and for the players the advantage that pointless illuvials could be crafted to a better one and thus fewer but higher quality illuvials would be thrown on the market, which would also make the market clearer. Because the market is really flooded with shit. Very confusing
What is the benefit if the market is permanently infected?
Besides, illuvium zero is also a game. The people who play this game have obviously pulled the complete ass card
I don't understand how early investors can be willfully rebuffed, there must be a better solution
Are you argumentless now? Would be easy to do or is that a science
I’m not here to argue. I’m here to moderate discord and to provide information. I’m not a developer
I’m going to sleep man. Have a good one.
Yeah do that, I'm sure everyone feels like the whole team is permanently asleep
This is literally already in the game

If you want to argue go to #💬〕general , if you actually want to give feedback post in #1020759212172775464
I can't unlist my illuvial and also can't accept offers
Did you list it?
yes
Did you change the price after you listed aswell?
I want to change the price, but I can't unlist it, so I can't make the change
It does happen sometime the UI glitches.
Try over at Tokentrove.com
Imx uses a global order book, if you list on one marketplace it lists them on all
How do I connect Tokentrove to my wallet?
Chose connect with passport option
got it done, thank you so much
Good morning,
Where i can apply for content creator program? Thanks in advice
Here you go https://illuvidex.illuvium.io/alliance-hub
bro i cant find a match again i thought they fixed that bug with the latest patch?
In arena?
Yes its been an hour
If the cancel button greys out go back and retry
My character is having the same problem, but I was able to fuse it with other characters anyway, right?
any one know why processing this suit is taking so long?
Could be ingame glitch, check onchain in your illuvidex
on chain it shows i still have the ingots
hi, are there any problems with displaying illuvils after catching them?
is the market down? i can't buy fuel
had this 5 times in a row and i reloged so it's not my side and it's not actually charging me money
also my items from last run aren't minting
imx must be fucked
imx more like im screwed
everyone is, nobody can buy anything im assuming
game is stuck
ok so it's not true that it's not charging actually, i did get charged but it's not giving the fuel
think of it as more of a donation
Hi all.
Any idea how I can access a second wallet I used to collect in Arena? Keeps asking me to migrate to Passport, which I done for my main account.
Not sure where I’d migrate to with my second account: either a new email address or my main account. I fear the second option may restrict me access afterwards (for some reason) so thought I’d check first.
Any guidance would be much appreciated.
There is a problem, how can we solve it?
is there a minting issue again my illuvials have not showwed up from my stage 3 run last night
yes, imx is fucked
idk what to do, should i craft them again or just let IMX catch up?
wait until it's fixed
same thing for me .
your a solution ?
No, the money was withdrawn from the account but nothing was deposited. It seems that the bonus was not received either.
It was not good that these bonuses were visible.
even ! No support in the channel?
does any one know way to improve load times?
I haven't received any response yet, I'm waiting from admins.
I think it comes from the server, I did not receive the shards that I bought
Looks like it will be a long wait... :/
I have the same problem
I even captured an illuvial with great status and it didn't appear in my wallet
back to path of exile for now while we wait
seen at your level, and your illuvials wallet you can slow down a little it will give us a head start lol
It's really bad luck, I think it would be better if I took a break for 2-3 hours.
hello, i captured 4 illuvials including a t4 dash , after going back to sanctum i see only 3 illuvials , dash has disappeared , can you help please
well , i am not alone i think xD
can we get an explination about this lost captured illuvials, i had a perfect stats dash 😦
guy why una dey always jealous
Cant deposit funds huhuhu IMX always error
is it for me? this sentence
Can you tell me if this is normal income? I will do the same
Make sure to send in a Report using B ingame.
Also try to log out of the game and back in.
Problem again for forging epic shards
That will mint failed minta
What happens?
im too unlucky 2nd times
@tacit palm any information about this?
I don't think it's necessary, because it has to be general, it will unnecessarily overload the support center
I don't know, believe me,dude. I sent a ticket, hope they take care.
Still pending? Funds taken?
I but this 3 from market and i also forge it ,but in my inventory no epic shard cured added
Its the only we get eyes on it, more reports the higher up it goes, normally it sorts itself. Out.
always good to be on the safe side
40 minutes... 😦
pending
yesterday also i have problems with fuels
...
i exchange about 600 hyprerion and about 400 crypton and nothing added also in my passport
same man
ticket also no update, my deposit is lost so sad
I'm not worried if they will solve the situation, but waiting is annoying :/
People spending their money and not getting what they bought is a very high priority.it will get sorted.
whats going on with my illuviums? i catched them
ok
I think this is a system problem needs to be resolve , same problem with you amigo
Try logging out and back in.
my friend have same issue. with resources too
oh after i sent a report ticket issue solved xD
imx error cant add funds
having same issue with crafted armor and illuvial caught its been 2 hours logged out and reinstalled the game nothing helped
IMX might have a better idea, would be a great option to have.
so we are stuck with this airdrop imx in wallet forevery no way to sell?
Well you can Bridge to Ethereum L1 and sell there.
You can use the function on Illuvidex profile inside your passport
It takes 24Hours and needs to claimed on Ethereum L1 so have some gas funds in your Metamask wallet on Ethereum.
I won't DM you, lots of scammers gets triggered by the word Metamask😬
which one would be cheaper
you have to chose the first option,if you want to sell.
Hey beware of DM
indeed. too much this days
ok got it withdraw now pending
JUST IGNORE THOSE WHO DMS YOU ,ADMIN ADMIN ADMIN
Can any mod help me? I receive this message but the wallet is already on mainnet
@tacit palm i logged out waited half an hour and logged back in, 2 of the 3 illuvials i caught don't get minted...
They will come, the system will check everytime you log back in for missing mints
Should i try again?
we currently have a small issue with number of orders that being creted, this should be mitigated soon, but you may see orders waiting for being fulfilled for a little bit longer than usual 
clear cookies and cache, see if that helps
Didn't work
Hello sir
After 24hours my withdrawal from IMx doesn’t complete yet !
@lusty slate
What are the chances of this problem being solved within a day?
I sent a ticket but no response.
hi can you send me the transaction hash of this withdrawal so that I can check it on immutascan
have problem with IMX? ser?
Guys are working on it. There was a hiccup on IMX, did you send your ticket to support? the minting of your disappeared illuvials is also being looked into
There was a bit of a problem a couple of hours ago
I really need help, I waited all this time to finally make the claim, and then my wallet doesn't connect, this error appears I don't use a VPN, I've already cleared the cache, it's the only linked wallet, what do I do?
none of my illuvials are updating. also nodes etc
I sent a ticket. I'll wait, thanks for the reply.
Yeah it's included in the rollup.....but not bridged yet, all seems in order but it appears IMX is a bit slow ATM
...
Thanks sir , and how long do you think it take to be ready?
That is an IMX thing, I remember a while ago that it took up to 48h for IMX rollups to get to L1
Can you answer my question please?
Wow, it’s too slow
Might be worth reaching out to IMX and ssee if there is anything their end
Try now a different browser, some extensions might be getting in the way
Hey all, my land plots aren’t showing up in Illuvium zero. Do I have to import them or something?
do you have them in an external wallet, not IMX passport?
No they are all on passport
Then they should appear on your IZ account. Make sure you are using the correct email and that the app is up to date
I can see them on my passport, same email as I used to log into IZ, lands are loaded on passport, but not in IZ. Just downloaded so no chance it needs to be updated.
I’ll try deleting and reinstalling.
what OS are you using?
It’s the mobile app, iOS .
If re-installing doesen't work can you try downloading the PC version from Epic Store and see if you can see your plots
I’ll give that a go, thanks tholky.
I'm making a ticket also you just have to be patient it's a common problem
None of my shards, gems, essences, etc are processing, only my ores process after exiting a stage, tried logging out and logging back in, is it a me issue or is it just the servers being slow?
same
same for me ! Server probably broken
Yes, please close the game and open it again from epic launcher, just o make sure item can be re-minted in case they failed to do so
Does anyone else have the same problem?
tried it a few times and hasnt seemed to change anything, ill wait a bit though
Network seems to be slow, but the fact that you did that ensures the items will get back to you
how about fuel failed?
It's being worked on too, to send everyone their fuel
still i can get my bonus or no bonus?
You got me there, I'm not entirely sure how the bonus works, probably a difference between selling and buying price, it could mean that the gap closed. I will ask to be completely sure
this is my ticket id #61620
same problem --- #61543 / I think the bonus issue will be canceled for these purchases 😦
Anyway possible way to get rid of this PerfectAddor? and any similar type of bots?
Is there any problem of minting forging shards? @lusty slate
yes, currently we are dealing with some delays, but its being worked on by the team, should speed up very soon
how come all 0 on my staking web page, there is no peding rewards no total / ilv/ ilv/eth. all 0
all of token on metamask is ok. no missing
thanks ,im just kind of a worry forging my shards lately but thanks to you i feel a little safe now
@quasi pulsar could you help? anything wrong with dashboard?
Very slow today IMX
so i caught 4 illuvials, i am afraid to leave the run beacause they arent minted yet
i dont have shards anymore huhuhu
clear cookies and cache. If you have a VPN turn it off.
did anyone just get glitched out everywhere too? In game and in illuvidex
IMX is a bit funky today but it's getting better
the illuvials count on my milestone but not in the wallet
It means its already in your account
praying to fix early huhuhuhu
They zeroed my score for 1-2 seasons without doing anything, don't trust me too much, the bot can make you 0 even if you don't cheat, if there is no solution, they say you cheated.
How much time usually for email support to replay ?? Almost 20 H
I played for 169 hours, it was garbage
Anyone know how to claim your ILV from the first airdrop?? It seems I can't even log into my account now on Illuvium.io 😪
You login with your passport
what seems to be your issue
log in with your Test Net email go to Profile > Missions > History
I went to buy gas yesterday, it used up the balance but it didn't go into the game and it was recorded in the history, it was only $0.80
Did anyone have the same problem?
Interesting. I try that and everytime it doesn't seem to be working. Also it says 'Please switch to main network' for Metamask?
Thank you for the help btw
@tight spruce GM sir can i ask? how about the accnt you guys accusing wrong for the last beta S1,S2 ? did you already check it ? please double check it sir its almost a week since i send a report waiting for your email response hopefully the invistagion doing well thankyou
Holy hell that was difficult. I sew my play time from season one. Man I sucked haha. I still had to make a new Ranger name which was annoying, I can't get my old one? Ans this was the account I had it on. The joys. Anyways I appreciate the help!
It's been 2 days I can't play the game (I can login but when I select plot land it only shows empty land in phone ) and when I try to login in epic game (PC) when I select plot the app crashes.
its not easy to grind 200+ hrs just to accuse not following the rules or using cheat, i work hard for that just to play in your game 😦 and this is happen hopefully you guys double check it
how long does it take till the items that i captured end minting? waiting 4 hours now.. @lusty slate
Try logging out an back in, there is backlog at the moment on IMX.so it might take a little while
yeah id try it a couple times but dont work:(
logging out and in today will not help
we just have to wait for the situation from this announcement #📣〕announcements message to be solved
hello I tried to enter the game but it shows me the region error
Also try uninstall and reinstal 3 times and try to 3 different device but still have some problem
I tried, the problem persists
Anybody else not able to log into the illuvium site? Did the email thing, did not work. Did the legacy wallet thing, just spins endlessly after signing into wallet and immutible x.
Frustrating. Was way easier before.
"error checking user status" whenever i try to log in with passport
and games for zero points and zero activity, what's the point? pls help
Hello, wherer to report an issue to log in?
how to fix deposit its say previous transaction cant confirm huuhu
Were you bridging from Ethereum L1?
yes direct to metamask
Guys how can i check stats on illuvials in the overworld?
Can you share your sending adress with me here or in DM?
Press shift before the battle on the temmtonshow more information
done serr
@icy burrow Thankyou so much for helping me sir you are the best ❤️
Hi friends, bridge made almost 3 days ago, of 0.92 ETH, from Ethereum to Immutable, to buy one more Illuvium land. So far, no credits to the Immutable account. Is this delay normal? I also opened a ticket, which has not yet been responded to.
@tacit palm Hi, i bought some fuel 7 hours ago, ETH gone and it's still showing "In progress", and it charged me twice too. Submitted a ticket and still no answer so i can't even play. What should i do now?
There is some issue with IMX backlog,will take awhile
Is 3 days normal?
Ok ty, but 7 hours and isn't even showing the bonus, i'm worry about it.
Thats a long time,for fuel buys? did you send in a support ticket?
i wouldent worry about it
Guys I just noticed that I didn't get any illuvials I got from the last 5 runs.... Is there something I can do about it? Would be sad that I threw away around $40 in shard and more in Fuel
2nd land... ticket is #61132
Do you want me to send you the hash?
what do you mean 2nd land? you purchsed?
Why have all my items disappeared?
I didn't buy it, I want to buy it! But the ETH doesn't credit to Immutable.
I said I would send you the bridge hash if you wanted to check it.
can send in DM if you like
or here
0x2d56cc3bce1f32c3c19a615a155445500ae3839790f2e211e3049d11b606f318
its on your Metamask adress on IMX. https://immutascan.io/address/0x9ec6ab953cee84449079788d48394a2210ce8391
Immutascan allows you to explore and search for transactions, addresses, tokens, prices and other activities taking place on the Immutable X protocol
use the add function and connect your Metamask Adress which you bridged from and transfer to your Passport.
ok, but that was weird, because I made the deposit to the Immutable platform... but ok, I'll do it. Thanks!
It happens when you log in with your Metamask wallet,and then do add funds.if you log in with your Passport the funds should be directed at your Passport wallet.
Ok, understood, thank you!
hello, all i collected and crafted in 2-3 hours are "locked", can you help me with that?
where to open ticket for support? i cant enter into my immutable account
I want to play but it's difficult, there's no way to craft shards at all
#61704 pls check my ticket <@&795142782133207063>
Community mods do not handle tickets. You will need to wait for support to get back to you. Feel free to share your issue here though, as we may be able to assist
Shards are the most backlogged thing at the moment. The system is working on processing them, but expect a several hour delay
Hey, okay I downloaded the pc version, and lands are not showing up on there either. Was there a migration or something I missed?
I was playing in the pre-season where I had to check if I was entitled to any rewards and my account supposedly has zero hours of play and no nft, I know there was some migration, I wanted to do it but I can't because it says that my valet is not registered, please help
Pre-season + Main net are not the same for in game assets.
The only thing you will be able to migrate is illuvitars etc. All illuvials + in game assets were reset because it was all fake on testn net.
After the 25th July we transitioned into main net, so it was a clean slate for everyone.
As for the airdrop reset, that is something support will need to assist with, and will get back to you if there is anything to fix. If not, you have probably been flagged as a cheater/script user. If you know you did not cheat, then wait for support to reply and help with the issue
HALP!
thats the problem... i dont use vpn or even know how to use it
Your support ticket #61703 has been created
i did it already asking help....
@cinder otter same bro I think it will soon be fixed
ok you the best❤️
these scammers are trying to pm me all the time now
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
i have more than 400 hours playing can you double check my sittuation @fresh moth please? ticket #61703
I don't handle tickets as a mod, you will need to wait for the support team to reach you unfortunatly
huhuh no more 3x fuel bunos
someone also has a bug with the craft of the ingot shard .... which does not melt since today I see them appear in my inventory but turns in a loop as if the transformation does not end and not impossible to play like that if someone has a solution because and reported bug but no news
There are some that have it me included should be fixed soon
Anyone else having issues with the Zero client loading? I haven't been able to play since yesterday around this time. Game isn't able to load & I've uninstalled/re-installed 2 times now
I have a problem, I did stage 2 but when I left, none of the illuvials that I picked up appeared, nor any items in my inventory.
I had that yesterday. Close the game, go to website, log out, log in again and reopen the game. this will speed up the mint process
The fuel I bought in the morning was not reflected in my account. Has anyone solved this problem?
Today I had something different. All my illuvials and items from a stage appear in Inventory, but all faded out with a loading sign. Tried relogging in on website like yesterday, reopening the game, etc. still all I gathered and all I crafted loading in inventory and no Order pending at the Forge. Is it general or only me?Is there a workaround for this issue?
#📣〕announcements
Some problems atm while bots are being banned. Will take a few hours to catch up most likely
ah ok. I'll wait then. thanks!
how do you make a ticket?
Press B in game, or click the (?) at the top right of the site to go to Zendesk
or use #❓❓〕support
anyone have same problem to connect on illuvidex?
hi in team builder for arena some are not owned do we can use this if we dont have because 3 team builder free have alot not onwed and we can play and where we can got illuvium it when u win in ranked ? or it same illuviium of overworld if i find one there it unlock in team builder ? ty
guys, what to do when my recently acquired illuvials isnt minting? ive already disconnected my passport etc and its not minting
btw it showed an error code 401 i think
There were many problems today, I hope they will be fixed.
Just close the game and open again from epic launcher. It might take some time but your items will return
Goodnight.
@lusty slate @short mango @glass galleon @zinc lantern 3 days ago I captured a rhamphite, the resplendent fragment I used was burned from my wallet, I managed the capture mission but Illuvial didn't lie, all the other items from that run came, only this rhamphite didn't come, I opened a ticket but there was no response , what can I do? Will this come back to my account?
I already asked some moderators but never got an answer, when the error occurred I did what they told me to close and reopen the game, but nothing.
Ticket number 61208
As per the announcement there has been a minting issue which is being addressed. There will be a back log of work, and I imagine right now support can't craft an invididual response to each ticket as there are probably many duplicates. I would suggest waiting around 48 hours for the backlog to resolve, and then pinging support again if you don't see your Illuvial. Your issue will be resolved, it just may take a little time.
Mods don't have access to backend systems, so they can only provide basic tips (which will work in a lot of cases, but not if your issue needs some kind of fix from the operations/support team).
I don’t see why you would not be able to fuse it.
Are you able to use your metamask for Other imx network transactions?
How long does it take for these items to enter the backpack normally?
I really appreciate your response, I trust the team a lot and I will wait the 48 hours, I really believe that my problem will have to be solved in some other way, as everything happened before this major failure and only with that illuvial in question.
My guess is that there’s another wallet extension that’s is getting in the way somehow. Try turning others off.
I could not say what the average time is. But if you think it’s taking longer than it should then close the game.
Log out of IlluviDex
Open the game.
This usually jumpstarts the process.
Could be related to this. #📣〕announcements message
I've slept and it's still loading when I woke up
OK Is there a tutorial on how to transfer ETH to a wallet?
I haven’t withdrawn the ETH I transferred directly last time.
Yes. In the pins here. There’s a website that provides many support guides.
Where are you sending from and where are you sending to?
Ok. Have you tried connecting your metamask to another immutable x network marketplace like tokentrove.com ?
Remember that no one legitimate will be sending you DMs.
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
I transferred ETH by scanning the QR code on the 27th of last month, and the wallet team has not yet provided a solution
I went to buy gas yesterday, the balance ran out but it didn't enter the game and it wasn't recorded in the history, it was just $0.80. Where do I send a report to receive my balance?
So it sounds like you are saying you sent eth on ethereum mainnet. That’s not fixable yet.
Probably #❓❓〕support
Yes, the wallet team has not given a specific solution time, so I did not participate in the first season airdrop. This time I will follow the tutorial to transfer ETH, so as to avoid failure to receive it normally.
@short mango dude what a problem ?
The fuel I bought this morning still hasn't arrived. I entered the game and made 2 cured resplendents. Although Hyperion was deducted from my account, it did not arrive in the inventory and does not appear anywhere.
If there are so many problems (cheaterss), I wish at least 6-8 games had remained closed.
Will i get banned or not receive airdrop rewards when i have 2 accounts in one pc? The other account is used by my son. Both are pay to play accounts.
Any updates on the failed fuel? Waiting for 13 hours and still "In progress"
As frustrating as it is guys, most of these issues are related to the minting delay because bots and hyper minting. They are being removed now and the team are on top of it; unfortunately it leaves us guys in a rough spot.
Hopefully it’ll all be fixed soon; I’m with you on this cos I can’t play either haha, but it’s better to remove cheaters than just let them keep ruining things.
You can read more in #📣〕announcements
No you won’t, you will only be banned if you are using cheating programmes such as scripts or bots. Sharing an IP address amongst your family is fine. Happy hunting rangers 💚💚
Thanks Kieran
Problem fix ??
Can you help with this issue ser ? @fresh moth
Hi, I've got a problem of missing cured shards ingame but ive got them in my illuvidex tho... Any idea why and what can I do? @fresh moth
@zinc lantern @glass galleon :((
Maybe if you close game
Log out of IlluviDex
Open game.
It might get the data into the game. But otherwise press B in game to submit a bug report.
its ok now to deposit funds?
How long does it take to my invetory?
I have suggestions but am unable to share, does the team not want my input?
It’s not that. It’s that every brand new account can’t be trusted to post a new thread in that channel. It’s scam prevention. So we have it gated to the ranger role earned on level 5 on discord.
I am happy to post something there on your behalf. Just let me know.
For illuvium zero I think that plots should have more space (tiles) for higher tier
How does rev dis for land owners work???
-
What if someone owns land, but does not have staked ILV? How do they get their share of the 5%?
-
If i have land and stake ILV, how can i tell what portion of my rev dis came from land and what portion from staked ILV?
-
Is earning revanue from land dependant on "selling" collected fuel? Or do i still get the land revanue if i use the fuel in game or in OW?
So this is the post that you want me to make?
Here it's the same, until 3 pm gm3 was working
I've already made more than 8 withdrawals this way, and now it's like this.
Land owners do not get revdis. Revdis is processed as ILV through an ethereum mainnet ILV staking contract with mainnet contract interaction costs.
hi in team builder for arena some are not owned do we can use this if we dont have because 3 team builder free have alot not onwed and we can play and where we can got illuvium it when u win in ranked ? or it same illuviium of overworld if i find one there it unlock in team builder ? ty
Land owners can sell fuel. They sell 5% of the fuel that is sold.
Do not post in this channel again or you will be banned. Thank you.
Imx network is currently being spammed by scripters so there could be issues related to that. But there are others that have faced similar issues in the past.
Thanks for the feedback. no problem
sent an invitation in private for me
help
Of course he did. Thanks. Happy to ban him.
You just read my response. Imagine that I now wrote that same thing to you.
I cannot read this. The words are too mixed up.
Is there a language that would be easier for you to use to ask your question?
You must own the illuvial or it must be part of the free rotation.
If you capture an illuvial in the overworld then you can use it in the ascendant arena if you also have the lower stages of that illuvial. Or you could buy that illuvial on the IlluviDex
was there a double transaction when buying fuel, did someone have such a thing?
Looks like two transactions
Yes, but I bought it once, and I didn't try again because this fuel didn't come...
Definitely read this #📣〕announcements message
If I claim my fuel crate to get the fuel from it where does it get put and can I use this fuel in my land?
Into overworld. Never into zero.
Ah ok so since I havnt started overworld I'm probably best not claiming it yet
Yeah
Why can't I log into my account? It keeps giving me an error.
hey, so these are all the items i obtained yesterday when minting was delayed, they show up in game just fine but i can't sell them, and i just crafted shards right now and they show both in illuvidex and game just fine, any idea if this is gonna get fixed?
What’s the error say? Can you post a screenshot?
Check #📣〕announcements
Still not 24 hours yet
the backlog cleared in game but not on illuvidex basically?
Could be I guess
Hmm. Is this a passport account you’ve used before ?
yep
I use the same account all the time.
Oh it could be VPN related
Do you use a VPN? The #📣〕announcements message mentions that being a short term issue to expect
I am logging off. Goodnight and goodluck
cant login anymore 🚶
just had an entire encounter which didn't mint the illuvials
there are delays currentley should be clearing up,try logging back in later.there is a system in place that will remin failed mints #📣〕announcements message
what happened to my staked wallet?
it just changed connected wallets to one ive never seen and my staked ILV is now showing $0.00
nevermind it connected to that stupid coinbase "wallet" not the actual coinbase app. such a dumb app. and expensive (coinbase wallet)
Please extract eth on the official website Where can I get a tutorial for Withdraw to lMX Wallet, which is very complicated!
Please extract eth on the official website Where can I get a tutorial for Withdraw to lMX Wallet, which is very complicated!
Some good guides for you here.
https://illuvium.io/news/illuvium-guides-let-zendesk-guide-you
I didn't find it in here.
Help me.
still minting its 20 hours now 0.0 thats fokin annoying ....
be patient guys. it's for a greater good while they remove bots. it will be back to normal when they finish
i know but maybee if i write a couple times here more ,it will going faster^^ ....
**Now day 19 since I have played Illuvium. **
@frank moat @arctic zinc
Any updates? Shards still not showing up in my inventory.
My withdrawal has gone over 24 without confirmation.
The withdrawal status is still PENDING, is something wrong?
Thank you very much, also i would like to ask how can i withdraw my funds using imx and what should i use in order to make my tokens on eth mainnet.
My funding tokens are now in immutable X and I want to cross chain my tokens to eth mainnet.
What should I do please?
Here you go.
Also Noone will Dm you to provide support, those are scammers.
Hello everyone, I opened the packs from the Airdrop for fuel, it appears on my balances but it's impossible for me to sell it because when sell , he ask me to select a particular plot.
Problem is that the fuel in balances are not connected to a specific plot.
Anyone have a solutions?
Can't sell fuel unless you have Land
I have lands
I would like to post some comments in the feedback-ideas channel. I do not have permission to post in this channel. Please help me to have permission. Thanks!
but what to do with the fuel in balances can I transfer it to a land?
I mean you can only sell produced Fuel not fuel from crates or already purchased fuel
Can only be used in Overworld
ah ok so from crates I can only use in Illuvium main games? right?
Be live you need to be level 5 in discord to post.
Can check here #👑〕bot-commands and type !rank
Ok I understand, thanks for the answer
@arctic zinc
He is sleeping🙂
Thanks for the very prompt reply. Please can you suggest some tips to boost my rank? I have been an active Illuvium Zero player for a couple of years. I have not been so active on Discord. I have just started a YouTube channel on Illuvium and I want to get more active with my social engagement. Illuvium is a super project and I spend a lot of time on it!
Is there a scheduled time for the game to return to normal?
I think I know you from sandbox
My withdrawal has gone over 24 without confirmation.
The withdrawal status is still PENDING, is something wrong?
@maiden plaza I am also active with GameMaker and The Sandbox. I have been busy building stuff. I am subscribed to the Sandbox Channel. I have not been too active there either!
Lead mods can boost you to level 5 I believe @elfin spindle if there is a need.
Are you withdrawing to Ethereum L1?
yep
When its ready you should see a Tab inside the place you went to withdraw that says Ready. And you need to claim it on Ethereum L1 so need some Ethbforngas fees.
Yes, I know, but I waited more than 24 hours.
It might take longer, if you have your passport adress or the adress you withdraw from I can check
If it is ready to be claimed.
Can check on Immutascan
Then nothing else to wait for it to be ready, nothing we can do to make It go quicker
You're all set.
I don't know, its on IMX. Shouldn't be too long.
still the same problem since yesterday ? no fuel
The team is working on it,will get sorted
the headache I imagine, I sympathize with them
Thanks for the amazing quick response and practical help. I am impressed! I have posted my comments in the feedback-ideas channel and I am happy.
Should i bother making a ticket regarding assets still beeing minted, played yesterday so been a while but i know you have some minting issues
Dont mind waiting. This is still a problem yes? 🙂 Minting.
no choice to wait, it's an official launch it means there is some challenge to take up
It is being sorted so on minting
I think we are good for tickets🙂
since yesterday some itens on my inventory appears that, how much time to mint?
I wonder how many bots where playing, because what if those had been actual players instead. Makes wonder if we are ready for 750K concurrent players
Iam sure we will get post about what happened, IMX is meant to handle 9000 TPS
Hello! Why is my Tokentrove not working? When entering Wallet, an error pops up. Until yesterday it was Ok.
Noone from the team will DM you, DM are scam
Scam?
@buoyant pewter scam
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
What error pops up?
the rest works normally
Are you using Rabby or Metamask?
Metamask
Have you tried to Clear cache and hard refresh with CTRL+F5
I also have the same problem, I already tried refreshing and clearing cache
I just did it. It didn't help. I can see my Balance in ETH but I can't see my illuvials, items, etc.
I can see my illuvials that I capture yesterday in game but it still says minting when I checked it on illuvidex
Do you expect crafts and mints in general to be normalized? I want to play but my shards are never ready.
I checked on illuvidex because I cant see my illuvials in token trove it also says "Network error"
I have the same
With me on Illuvidex everything Ok, I can see everything, but muj Suit that I created yesterday is still minting
Maybe it's a problem for the Tokentrove site. The fact that it can't see Wallet
Ah, the illuvials are on your Passport adress.you have to connect using your Passport
Everything is on the passport. But I always use tokentrove for trade.
Ok, hopefully you get some info from Token trove.
What's happening with the game? I can't craft shards is there really no way of getting shards currently except for buying in the marketplace?
There has been a minting issue this past days. Please close the game and open it again from Epic Launcher. That triggers a mint for failed items
second day waiting an anwers to my ticket... still cant login into my account
I've been trying to connect to ilv website but I always get the message "Change network"
tried with ETH Mainnet and IMX Mainnet, same response.
Same situation... just checked on a withdrawl nd it's gone... what's going on???
Looks like nfts still not minting also
Shit's kinda broken rn
Nothing is gone
Ok... so is the withdrawl function broken?
Try market.immutalble.com the official bridge
I had already started. withdrawl... there is zero balance on IMX passport now
Connect your Metamask and you should see Withdrawal ready.
It has been sent to bridge for transfer to Ethereum L1
What is your passport Adress?
I see it on imx marketplace...
So withdrawl function is not working properly on Illuvidex
Hasn't this issue been addressed yet?
Only an hour and a half came to 24 hours.
It does work, what were you trying to do?
Send to Ethereum?
Withdrawl to metamask... Yesterday it said preparing withdrawl. Today, 0 preparing and 0 ready.
But it shows in imx marketplace as still preparing
already did it multiple times already
I lost the materials and fuel I used when crafting t he shards and it is still failed
So something is not working right on illuvidex
There has been some delays so a huge backlog most likely, can check in IMX discord for more details.
kk
anyone know why i cant post in #1020759212172775464 ? i have an ideia here for discord but not sure where i can share it...
not sure, have you made a post recently? Sure dropping here cant hurt
It might take so e time but the items will come back
Check immutascan.io if the rollup is ready (3rd green check)
@lusty slate a sugestion man, you guys could put an couldown on #🛒〕illuvials-dex and the others to prevent people to spamming and put a character restriction too, because right now there is one guy there that is spamming a huge text there just to pass others...
not sure if thats is on you, but since you are a moderator, o tought you could pass that ahead..
Hello everyone, has anyone encountered this? There are no arena survival quests, support has been inexorably silent for more than two weeks. Maybe there is some solution to this problem?
I remember seeing your wallet and that it would have to be support that helped with this. Have you ever gotten any message back from support on the email thread you should have from the ticket you opened about this issue?
What’s up? I do not use DMs to help people.
There are no arena survival quests at the moment. Correct.
Most of my community members have them and many of them have them, is that fair?
literally last week another member of my community joined and he has survival quests
Huh. I guess I’m wrong.
This could be related. https://discord.com/channels/760344898200666112/1270033108586070177
that is, they are temporarily disabled and will appear soon?
There is being work done on them yes.
Which is why I thought they would be off for everyone at the moment.
Ok, we'll wait, thank you.
what is this?
Looks like a pin you placed on the map. A waypoint
more than 1day passed but withdraw still pendin
How long?
@r3d anyway i could get ranger role? Ive been involved in the community for a few weeks now and still am a survivor..
I dont have this power sorry
@lost pine sorry i taged you was trying tag for @r3d
You are ranger ser
@stable skiff @r3d needs help
Oh another person
Usually @tight spruce does that
He asked for someone to give ranger role, maybe for streaming or something idk
Thanks for the suggestion, I'll check that channel......slow mode ios not a bad idea
I created Luminous Plasmaskin and it is still MINTING. When will it stop?
@clever holly this person?
I made two sales, and the money didn't enter my account
Does anyone know if this is normal?
only the balance of one sale came in, the other did not
huhuhu cant play properly i forge a shards but 2hrs now still not in my inventory
Just wondering if there is a illuvial encyclopedia. Link please and thanks.
search illuvialmaster
@tight spruce Sorry to bother man but im getting the following error and also cannot got into overworld, would you know if this is intermitent issue?
Could be the VPN thing #📣〕announcements
Nervermind, looks like my session expired but it wasnt asking me to reconnect
Ah gotcha
huhuh cant mint shard i have quest on it huhuhu
Just did a run, none of the Illuvials I caught showed up afterwards
There is some issues on IMX at the moment,try logging out and back in again
They loaded in 30 seconds after relogging in, thanks!
Good afternoon, yesterday I picked up some illuvials, but they haven't been mined yet, do you know if it will work on its own or if you need support?
Will sort it self out,are some delays on IMX.
But there is a system in place to remint failed mints when logging into the game again
thanks
35 hours and still "In progress" -.- What should i do?
Make sure you create a ticket with #❓❓〕support but it could just take some more time.
Did it yesterday, i was going to play Overworld with that fuel, can't play for now. Thanks anyway.
to the people of the community who helped me get the ranger role, much appreciated 
Arena is constantly crashing for me. Haven’t heard from support in 3 weeks now…spent a bunch of money on this and can’t even play
Hello guys, anyone knows why is this happening? My MetaMask wallet is on Ethereum.
Clear cookies and cache or try a different browser. If you have a VPN on turn it off
Hey guys, how are you?
Look i made withdrawal but it says that i need to visit site? is it necessary or i will receive it on my MM authomatically?
@lusty slate hi ser i have malura in overworld but when i add it on arena edit team its says not own please help
Close the game and open it again from Epic Launcher. Check your assets in the IlluviDex to see if your Maloura is there
any idea when minting will be fix i still have 5 illuvials waiting to mint