#❓❗〕community-help

1 messages · Page 11 of 1

rocky monolith
#

Two of the non alpha standard d1sks I attempted to open glitched out and got sent to the burn address without minting anything

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submitted a ticket

young cedar
#

Hey I think there's a bug on loading disk animation. When you load the disk and you go to another tab, the sound effect will keep on playing on repeat, while the animation is stuck until you get back to the loading disk tab.

deft tapir
deft tapir
deft tapir
#

Hi,

Can you please send a screenshot showing your balance, or provide your wallet address so we can check - based on the screenshot you have provided you don't have enough in your account

chilly kindle
#

Вы цену уменьшили с 0,025ETH до 0,005???? Вы издеваетесь?? верните мне 0,025ETH!!!

deft tapir
#

Это было передано IIP и сообщалось более месяца.

void kraken
#

Do you guys have this bug- So my tier 0 collection complete but it still says ( 1 lluvitars to set )

deft tapir
void kraken
meager sphinx
#

Arena bug on Mac: Hello. I am having the auto-start problem, again. After my first report, it was fixed. Now it's broke again. The battle start immediately after I pick an Illuvial. As soon as the illuvial is on the board it resets.

deft tapir
deft tapir
void kraken
#

Btw great card collection game, super addicting 👌

quartz basalt
#

goodmorning, i have a question regarding the d1sks I bought yesterday....

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the price of a standard disk was wrong i think, since it says now 0.005, as in the preview of the sale... i actually payed much more...was it a glitch?

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can somebody please help me with this?

arctic zinc
#

Standard and alpha. Sounds like you minted an alpha.

quartz basalt
#

it seems so, did not see the standard disk...

arctic zinc
#

They were not for sale yet.

#

First the alpha sale. Then the regular sale.

quartz basalt
#

that explains it, aqtually wanted the standard, but my bad.... can i hold the aplha disks as long as i want....say for years?

deft tapir
arctic zinc
quartz basalt
#

and second question, are the upgrades from the standard pack usable for my alpha illuvitar? say the hat or scar or whatever?

arctic zinc
quartz basalt
#

i thank you for clearing things, and have a good day :)

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oh, one more thing !

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The NFT's are on the immutableX network i recon? Not on the standard ETH??

ocean lantern
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Greetings, I do not understand the calculation of the cost for the alpha packs of illuvitars. Why make the cost 5 times higher than usual, if in the end they are of no value except for collectors? As a result, the purchase costs almost 90% of the loss, it turns out that this whole song is just a wrapper with no future?

arctic zinc
quartz basalt
#

clear, thanks for the support

arctic zinc
serene tundra
#

whats this

image.png
arctic zinc
# ocean lantern Greetings, I do not understand the calculation of the cost for the alpha packs o...

The reality is that people in much of the NFT space often like to hold something that feels exclusive. Most of the time they are willing to pay extra to get that exclusivity. Many projects have let that extra payment happen through gas fees or a race to be first to mint. Illuvium wanted anyone that was interested in purchasing an exclusively scarce alpha disk to be able to purchase one. But they did not want to encourage botting by limiting the number of D1sks that a wallet could mint. But this also means a rich whale could spend a relatively small amount of money to purchase the entire collection. And thus monopolize the market and not let anyone purchase at a reasonable price. So the idea with the 5x price was to create a cost that is high enough to discourage a whale monopoly but low enough to still be within reach of most that are interested in purchasing a single collectors item.

arctic zinc
arctic zinc
serene tundra
#

it says deposit more silv

arctic zinc
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It says to retry. And if it fails again then contact IMX support.

arctic zinc
serene tundra
#

the price is 7.29 i hve an extra 7.47

arctic zinc
#

I guess try again.

#

If it fails then reach out to imx support.

serene tundra
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weird but yes sure thanks

ocean lantern
arctic zinc
ocean lantern
arctic zinc
#

I don’t see why they would get more function. That would just make any game with them pay to win.

dim walrus
#

Hi, there. I have a proposal that will be of great help to attract many Chinese investors, Chinese Top 7Blockchain media Pr marketing, may I drop it here? This project will be popular in China.

quasi pulsar
sacred grailBOT
#
Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

sharp vale
#

Code 1003 - Link window closed. The wallet does not connect, the IMX tab does not load. Alpha Iluvitar acquired

merry nest
#

Okay... Yesterday I launched the second conversion, I hope that at least after the second one one will appear...

quasi pulsar
merry nest
quasi pulsar
merry nest
# quasi pulsar

Thank you! Now I understand. 25% written. So I need to run the converter 4 times to get one unit, right?

quasi pulsar
pine cargo
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Opened a MegaDisk and it didn't give me anything. Left it for 40 minutes in case the minting was queued.

image.png
tight spruce
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?support

sacred grailBOT
void kraken
odd panther
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I need help I just want to open my mega d1sk and it’s transferred out but the window never opened to reveal. And this d1sk is gone and I got no assets! @deft tapir @tight spruce

IMG_8840.jpg IMG_8841.jpg
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What can I do to get my assets ?

odd panther
arctic zinc
sacred grailBOT
deft tapir
#

I just need your wallet address

elfin skiff
#

And just a reminder @odd panther -- do not trust any DMs you receive! If a "Chris | Illuvium" DMs you first, then that's not the real Chris.

deft tapir
#

@odd panther we'll create a thread, that's better than a dm

odd panther
#

Thank u sooooo much but support solved the problem 🫶

heavy spoke
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where to click

IMG_20230312_072608.jpg
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how to open it

olive urchin
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Hi there, I can't sign in to my Illuvium beta account, it keeps telling me Im using the wrong password even after I reset it.

elfin spindle
sacred grailBOT
olive urchin
#

thank you!

olive urchin
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Is there a way I can unlink an email from an account I generated from a wallet address for the Illuvitar sale? I think that might be the issue. But there is no way that I can see to edit out the email I added to the wallet generated account

elfin spindle
sacred grailBOT
arctic zinc
ocean lion
#

Hi! On beyond website it is stated that with 25 d1sks bought from the dao there is the access to beta season 3. What season is it now? When season 3?

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The beta access is for overworld, arena, both or none?

glacial escarp
#

Hello Team
can anyone assist me with small information
I was looking for an assistance
for land NFTS , is there any API endpoint which fetches metadata and Co ordinates of the land nfts ? ( which means the moment in API we give land co ordinates it takes to the respective land )?

hidden summit
#

@deft tapir
Hi Chris, I’ve got some problems to connect my account to be able to play illuvium zero, I’ve got land too. Everything else works well.

deft tapir
hidden summit
deft tapir
hidden summit
deft tapir
ocean lion
hidden summit
deft tapir
hidden summit
deft tapir
hidden summit
deft tapir
hidden summit
deft tapir
hidden summit
ocean lion
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FYI today I logged to illuvitar marketplace and it said wrong wallet connected. I logged out logged in via wallet and the login succeeded.

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I have a USB wallet connected to metamask

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I only use the external wallet account I have never switched to the hot address

hidden summit
deft tapir
hidden summit
deft tapir
zinc roost
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How long can it take to get the beta access email after filling out the Google form

astral elbow
#

hi any moderators online?

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@deft tapir Hi chris sorry to bother you but I have a quick question, I won a raffle in the IG giveaway but ever receive the reward

deft tapir
astral elbow
#

can I post it here?

snow trellis
#

Hello there !
I wanted to connect to illuvium arena with a warm coffee like everyday but it says my account is not eligible for beta, which is very not true, what shall I do ?

grizzled ibex
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@modest hull

modest hull
grizzled ibex
grizzled ibex
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@modest hull I won this on twitter

IMG_1337.png
nocturne hare
grizzled ibex
modest hull
modest hull
ember delta
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Hi all! tell me what these NFTs mean?

steep trench
meager sphinx
zinc roost
#

If I can see the beta access channel and filled out the Google forms does that mean that I’m guaranteed to get the beta?

tough sun
# deft tapir Thanks, the back end team are already working on this one. I'll add you to the l...

I have been having this error as well. I have reset my password multiple times and tried multiple browsers but it just says "incorrect username or password."

The error for me started happening after I bought the standard disk, and it happens after the pop up.

I think the issue is that I might have multiple accounts under the same email. It seemed like during the purchase I registered a new account under the same email - and Im pretty sure of this because I saw in account settings that I had 2 different ranger names. I wasnt sure what was going on because I accidentally messed up changing it early and set it to my email, then during the purchase I got to set a ranger name to the one that I wanted. I do not think that account has a password, and I think that account is the one associated with my wallet.

arctic zinc
rain tusk
sacred grailBOT
#
Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

rain tusk
#

Ty

snow trellis
#

Hello there, I no longer have access to the beta, can someone help me ?

image.png
arctic zinc
snow trellis
arctic zinc
#

support webpage below is a good place to open a support ticket

sacred grailBOT
snow trellis
arctic flare
#

Hey can i know what i have won 😆

image.png
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@elfin skiff

elfin skiff
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Sounds like you may have won a D1sk of some sort, I'll have to look into it in a bit.

arctic zinc
snow trellis
deft tapir
deft tapir
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Look for PC C:\Users<User Name>\AppData\Local\Illuvium\Saved\SaveGames

Replace <user name> with your log in name on your pc

meager sphinx
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nope not the hidden ones

deft tapir
meager sphinx
#

on a mac?

torpid juniper
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Hey, please can you let me know when the d1sk giveaway from the 24hour livestream happen?

tight spruce
torpid juniper
#

Lovely, thanks man!

velvet barn
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Hello, my friend is constantly being banned from the server automatically. Can you help? discord name : glorycool#7675

deft tapir
halcyon copper
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Is there still support from immutable on this server because I can't sign any transactions with my wallet

deft tapir
#

Though we've seen this one before its usually

a 3rd part extension like backpack or phantom competing with the signature
a firewall issue
a VPN issue
another wallet competing with the signature

velvet barn
deft tapir
# velvet barn 1021495045519593552

They were banned from the discord - our lead mods unbanned them a few hours ago - they can try to rejoin, if they can't get in let me know - they may be getting flagged because they're banned on other servers

velvet barn
deft tapir
velvet barn
deft tapir
velvet barn
deft tapir
velvet barn
deft tapir
#

From google, it looks like a minecraft tournament server and they've been flagged there as a scammer

velvet barn
#

Thank you for your attention. 🙏🏻

ember delta
deft tapir
#

Means you completed one of the quizzes, or the quests

finite merlin
#

Hello, i want to ask
where can i get the IMX address?

arctic zinc
#

Every address on ethereum network could be used as an IMX address if it was setup.

finite merlin
wooden hatch
#

Hi im the big winner form green xtrade and i wanna know how to withdrawn ???

arctic zinc
sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.
wooden hatch
arctic zinc
arctic zinc
# wooden hatch https://discord.com/channels/@me/1084618260953182349/1084618329962061876

No one else can open a link to your direct messages. But you should know that every time that you receive a message about winning something that is sent in a direct message, like the one you got, is going to be a scam. It will try to get you to give them your keys or even just send funds to get funds. Either way it’s a scam. You should assume all such messages are scams. You should probably turn off your DMs.

ember delta
deft tapir
ember delta
edgy root
#

@deft tapir unable to connect my wallet to participate in the illuvitars mint.

fierce agate
#

Hi - I have a Rhamphyre that I received from a disk. Its listed in my assets however I cant apply it to my album - any suggestions?

deft tapir
deft tapir
edgy root
#

@deft tapir I'm using Chrome beta and it's just stuck. Can I DM you with the screenshot?

deft tapir
edgy root
#

@deft tapir ok

deft tapir
sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.
edgy root
#

This is how it is. It just keeps loading

deft tapir
# edgy root

That sounds like an issue for the Immutable support team, support.immutable.com

Though the last few times I saw this is was

  1. A firewall issue
  2. An extension getting in the way, the phantom and backpack extensions are known to block the log in
edgy root
#

Ok will send them an e-mail

halcyon copper
#

Can we make a marketplace channel for nfts from opensea?

nocturne hare
past plover
#

Hi

#

Gm

nocturne hare
# past plover Hi

Hi, this is the support channel. Is there anything you need help with?
If you are just stopping by to say hello, you are probably looking for #💬〕general

solemn path
#

So, i can't connect with my wallet, always when a I try, the process has a infinite loading

nova echo
solemn path
#

always stuck in the loading, after click connect

nova echo
solemn path
#

But I think is more complicated than that, I have 2 friends that use chrome with the same error. I tried what do you ask to me, but still the same thing.

nova echo
rapid garnet
#

Hi! Do you have any support that speaks Portuguese

elfin skiff
rapid garnet
#

thx !

pure cairn
#

Help me, I replenished the site's account with a coin silv2, then tried to withdraw, but the money did not come to the wallet, and disappeared from the site, what should I do?

elfin skiff
#

The first transactions you sign are to "prepare" the withdrawal. Then when it is prepared, you go back and sign another transaction to complete the withdrawal.

#

Did you already do this?

pure cairn
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No, I made this transaction two days ago, the money never arrived

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I check eth.scan, but there are no transactions

elfin skiff
pure cairn
elfin skiff
#

Okay. If you go to the IlluviDex site, click on your account at the top right, and then click on "Withdraw," do you see anything in the pending or ready sections?

image.png
modest hull
pure cairn
elfin skiff
onyx plinth
#

Anyone else not able to connect their wallet to the staking site??

arctic zinc
onyx plinth
elfin skiff
#

Are you receiving an error message? Or it's just loading indefinitely?

#

If the latter, have you tried closing the browser and opening it up again? Or clearing the cache before attempting to connect?

onyx plinth
elfin skiff
#

Which browser are you using? And have you tried others?

onyx plinth
arctic flare
solemn sphinx
#

try to include this one to a collection but it keeps telling me that I do not have any matching illuvitars. its the same for the other accessories collections where i should actually be able to add this illuvitar. any idea how to fix? (refresh and hard refresh does not work). thanks a million for your support

image.png image.png
deft tapir
thick tiger
#

whats going on? cant connect my metamask with the illuvium its loading 1 hour

#

i am clicking here and nothing happend

Screenshot_15.png
thick tiger
deft tapir
sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.
deft tapir
solemn path
#

Good night, someone could help me with the connecting wallet, I stay with a infinite loading and nothing happens

elfin skiff
#

Do not trust any DMs you receive-- no mod or member of the team will contact you through DMs siren

solemn path
#

Yes I tried and still does not work

arctic zinc
heady cypress
#

Hello guys. I hope everyone has a great day. Could someone help me with something. I am trying to generate my album and I have a issue. Any ideas how I can fix this?

arctic zinc
sacred grailBOT
heady cypress
thick tiger
arctic zinc
#

Does your browser or metamask extension need updated?

deft tapir
#

Then you have another wallet, extension, or firewall, that is blocking the pop up

#

You need to disable any other wallet, or extension that uses the ETH chain

ionic pumice
#

Any word on when converters (Crypton, Solon, & Hyperion) will be fixed? Still not producing anything.

deft tapir
thick tiger
#

ok guys i delete chrome, and all the extensions

#

now it works 😄 haha

deft tapir
onyx plinth
thick dock
#

@deft tapir Whats up Chris, new here. Just bought some ILV the other day, shoulda been grabbed some but price is still undervalued imo. Anyway my ILV is on some CEX, I really need to get it into a secure self custody wallet, and am trying to avoid MetaMask....any good wallets out there for ILV?

deft tapir
pulsar jolt
#

Is the game saving now? im eager to get back into it!

thick dock
#

Or, ok I can def get Trust Wallet for it? What is it a browser extension?

deft tapir
arctic zinc
#

You might need to use metamask hardware wallet integration though to actually move your tokens around. BUT this is still completely under your hardware control. Look up “metamask hardware integration” or look up how to DEFI using ledger

thick dock
#

Rn my tokens are on a CEX

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Also, I won't be using DeFi for staking. Just wanna hold in a secure place

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But ok I'll def look into MetaMask Hardware Integration

arctic zinc
arctic zinc
thick dock
arctic zinc
#

Yes.

thick dock
#

Where can I find the ILV info (contract address, etc.) to add it to my MM? Guess Coinmarketcap...

arctic zinc
#

MM just reads the data.

sacred grailBOT
#
Token Address

ILV: 0x767fe9edc9e0df98e07454847909b5e959d7ca0e
ETH/ILV SLP: 0x6a091a3406e0073c3cd6340122143009adac0eda
sILV2: 0x7E77dCb127F99ECe88230a64Db8d595F31F1b068

thick dock
unkempt wedge
#

I bonded this Doka with a black collar but it shows red on the image. Was wondering if there was a way to fix or lol if this kind of thing had happened before

weird.png
sinful wind
#

Day 6 of asking for help. Is this solvable or not? I dont want to give the team a hard time fixing this very rare issue that only 1 or 2 people experience but, can any devs be able to help me fix this? if not, just delete the account so I can use the email address that I used on that account.

image.png
#

@tight spruce @deft tapir @modest hull

deft tapir
jagged dawn
#

seems broken, so we can just bond up a stage for free?

image.png image.png
#

from everything i hav to check, seems to just be the bow tie that is being affected for me and only on flish

deft tapir
tribal pier
#

hey guys who should i talk to if i have a business inquiry?

nocturne hare
sacred grailBOT
#
Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

tribal pier
deft tapir
solemn sphinx
sacred grailBOT
quasi pulsar
lyric sparrow
#

Hello,
About a week ago I had contact with Chris via email. because it is a fairly complex problem, he asked me to contact him via this route so that it could be treated via a locked threat. I hope this is enough for now?

quasi pulsar
ionic pumice
halcyon copper
arctic zinc
river garden
#

Hello @Admin, I need your help, yesterday I sent money to the IMX accounts and I don't get anything, could you help me?

Kepkivagas.PNG Kepkivaga1s.PNG Kepkivagas1.PNG Kepkivagasw.PNG
sinful ivy
arctic zinc
river garden
stone viper
#

why do i have such colors on the ILUUVIUM website??? I can't read anything !!!

image.png
arctic zinc
stone viper
sinful ivy
stone viper
sinful ivy
stone viper
#

works fine in opera browser. I will use this browser for now. Changing settings in chrome doesn't help

sinful ivy
sacred grailBOT
stone viper
sinful ivy
stone viper
sinful ivy
deft tapir
# sinful ivy Sorry i couldn't helped more.

Support won't be able to do much there, it's a browser setting or plug in and not something we can change on our side.

Usually a dark mode of some kind, but we'll see if we can narrow it down 🙂

sinful ivy
honest holly
#

I'm missing mega disk on IMX, who can I ping about this?
I minted 29 and burned 23 and the other 6 are missing in my inventory

sacred grailBOT
deft tapir
honest holly
deft tapir
honest holly
brave lintel
#

hello, is it a known issue: ? Ty

image.png
#

connecting metamask

arctic zinc
#

You are already on ethereum mainnet right?

brave lintel
arctic zinc
#

Brave sometimes gives difficulties. And you are sure that no pop ups are getting blocked?

arctic zinc
brave lintel
#

was that, I changed to Polygon and back to Ethereum, and turnoff Brave Shild

#

love tehe song on gameplay intro.

stuck vortex
#

Guys, hey.

I'm playing in the alpha version of illuvium zero, will my progress be saved or will everything be reset after the release? I have several lands, does it make sense to engage in pumping each?

nocturne hare
stuck vortex
nocturne hare
stuck vortex
nocturne hare
uncut citrus
#

How do you make silv2 showing again in metamask? It’s showing up on the staking page but not the mm interface

nova echo
uncut citrus
acoustic sparrow
#

Getting a transfer batch error when I am trying to send some d1sk to someone, any known fixes?

nova echo
acoustic sparrow
#

thats it, ty

acoustic pendant
#

I bought mega and standard d1sk but doesn't seem to have worked. I didn't get d1sks but my eth is gone. I see on immutascan two transfers. Can you guys help me?

arctic zinc
#

No one legitimate will send you DM.

cedar isle
#

Hey! I can't get my nft already 3 days after load disk

4977c6998f5c3777.jpg 1.jpg
arctic zinc
sacred grailBOT
arctic zinc
sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.
warm cloud
#

Mod - Why is the IMX Bridge not working for me?! I'm trying to deposit and nothing is happening.. Now it wont even connect my wallet to IMX

arctic zinc
#

Private thread opened.

sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.
warm cloud
astral elbow
#

never got my reward 😅

image.png
deft tapir
sinful aspen
#

اه

#

Sir, I registered a long time ago to get a code so that I can enter the game, but I still don't get the code, what should I do?

#

plz help me

nocturne hare
#

?beta

sacred grailBOT
#
Beta Access

You can register for the closed beta through this link: https://play.illuvium.io/arena

You can increase your chances of being selected for the closed beta of Illuvium by following these steps:

  1. Achieve the <@&870923789985271828> (Level 5) status in the server
  2. Get the <@&969492770102341634> role in #1038034977864032276 and promote Illuvium
  3. Participate in and win the weekly trivia competition
  4. Obtain the <@&1059575774589485116> role from Collab.land
merry nest
#

Hello! Lately I've been farming in Illuvium Zero, running and mining in Illuvium Overworld, and fighting and getting new monsters in Illuvium Arena. But in the description on the site, I read that when the beta testing ends, all progress will be reset. It turns out I can not sell anything from the typed? Although I still don't see an opportunity to sell any of this...

alpine eagle
#

Dear Management
I have a question.
My MetaMask wallet may have been hacked and I would like to transfer the contents of this wallet to my newly created MetaMask wallet.
The contents of the wallet include ilv and SLP in staking, multiple Lands, and many Illuvitars.
I would like to transfer all of these to my newly created MetaMask wallet and would like to know how to do so.

My wallet is at risk and I need a solution as soon as possible.
Thank you in advance.

burnt ferry
#

Hi

nova echo
astral elbow
elfin spindle
#

I'll ping you into thread that may help for your ILV/SLP stakes.

elfin spindle
#

Illuvium: Zero works a bit different, but there will still be resets.

#

?zero-alpha

sacred grailBOT
#
How long is the alpha testing for Illuvium: Zero expected to last?

The alpha testing for Illuvium: Zero is expected to be split into two seasons.

We are currently in Season 0. At the end of this season, all data, including blueprints, will be wiped and reset. The purpose of Season 0 is to allow the development team to fix bugs and balance issues and to prevent any issues that may arise if player data needs to be reset before moving on to Season 1.

After Season 0, the game will move on to Season 1, which will last until the open beta stage. Another data reset is expected at the end of Season 1. However, players will be able to mint the blueprints they researched as NFTs during the last few months of Season 1. Those minted NFTs will persist beyond the Alpha data reset and can be used to craft skins in the Overworld once we reach the Open Beta.

More information on the minting windows will be provided as the game approaches the open beta stage.

arctic zinc
# burnt ferry Hi

I saw that you were trying to ask about a few gleam drawings. I do not know specifics about these. But I do know that gleam drawings usually have ways to contact the participants. And the winners would have already submitted their address for any prizes to be sent to. The team is certainly working through sending out a variety of prizes for different D1sk drawings. I doubt there will be many public announcements regarding winners.

burnt ferry
#

Okay. Thanks

main stone
#

Can someone help me?

image.png
#

I'm trying to create an account with my wallet, I already bought a disc in my wallet and I already have it linked in my email.

image.png
#

When I click to create an account I get that error, and when I try to link my wallet to an existing account it says that there is already a linked wallet, I don't understand anything anymore, if I already have an account and a wallet why does it still ask to create one account?

image.png
elfin spindle
sacred grailBOT
main stone
#

Thank you

next charm
#

Hey guys !

#

Hi, sorry to bother you, but has this raffle already been announced? I participated and I don't know if I won

Screenshot_2023-03-16-16-15-35-304_com.kiwibrowser.browser.jpg
worthy gorge
#

I suddenly receive this error message

image.png
merry nest
#

@nova echo @elfin spindle thank you for your answers.

nova echo
elfin spindle
alpine eagle
elfin spindle
next charm
alpine eagle
#

Finally, I have not unlinked my wallet yet, but what happens to the little currency I have left in my account balance?
Is there anything I should do before unlink wallet?

39B59A8B-A415-4424-800C-61D6857BA02C.jpeg 16290E8B-3A83-42C9-A56D-B085C63022AB.jpeg
elfin spindle
weak mantle
#

Hi guys i m getting this since yesterday .. can't logging to the ILV0 game .. but i can logging illuvium . io and i have access to my profile etc ... i have my land plot and mail is fine ... a guy in my french chanel have the same trouble ... can't log since yesterday .. i use desktop ... i did erase and re install the game but it still doesn't work

image.png
elfin spindle
#

If that doesn't work, you can submit a bug report here:

sacred grailBOT
quiet flax
#

Hello.. my name it’s Noe… and I have a little problem … anybody here can you help me ?

alpine eagle
elfin spindle
sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.
quiet flax
#

OK thank you .. my problem is I’ve been staking I have some illuvium coins staking through my MetaMask wallet but got jacked they took all my crypto. … 😔 .. but I have been in contact with support through my email and they told me that somebody will be able to help me here. I don’t know who. ?

#

My illuvium they going to be unlocked in about 30 days

#

And I don’t want to lose them I already contacted MetaMask support, and they suggest me to open another MetaMask wallet

elfin spindle
autumn salmon
quiet flax
#

OK that will be great if I can get him back … i’m going to open another meta-mask wallet .. either today or tomorrow I’m still at work

#

Thank you 🙏

autumn salmon
#

O, i created an account on illuvidex with my metamask. My email adress is added to the illuvidex account. Could this somehow created a conflict with the main illuvium website to get Beta access ?

weak mantle
#

yes i have the same thing

nova echo
fossil spire
#

Hi @deft tapir Was their any update from the marketing team?

deft tapir
fossil spire
sturdy crystal
#

I've been granted access to the illuvium beta and I'm trying to sign in and it is asking me for a beta code, where do I find the beta code

arctic zinc
sacred grailBOT
#
Beta Access

You can register for the closed beta through this link: https://play.illuvium.io/arena

You can increase your chances of being selected for the closed beta of Illuvium by following these steps:

  1. Achieve the <@&870923789985271828> (Level 5) status in the server
  2. Get the <@&969492770102341634> role in #1038034977864032276 and promote Illuvium
  3. Participate in and win the weekly trivia competition
  4. Obtain the <@&1059575774589485116> role from Collab.land
old elk
#

Hey all, was curious who to contact for partnership opportunities?

nova echo
sacred grailBOT
#
Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

old elk
#

thanks

sacred grailBOT
#
Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

vivid phoenix
#

Hi, I logged onto Illuvium Zero everyday to maintain my land, but today the system noted "Connection error, check your internet connection". I tried to reboot my internet and log in with the same username and password, but it is still not working. My other devices are working fine. Is something change? How come, I cannot log in to Illuvium Zero today?

nova echo
vivid phoenix
#

I did then I logged out of it and tried without VPN and still have the same result. "Connection error, check your internet connection".

elfin skiff
nova echo
#

in theory the old version is still supposed to work, try downloading the new one and see if the problem still occurs

vivid phoenix
#

I have ILV1.0.3 version. There's a newer one?

sinful ivy
vivid phoenix
#

Yes, I am talking about Illuvium Zero, my version is ILV1.0.3. Is this the most current version?

nova echo
#

0.1.4

vivid phoenix
#

I see. New version is 0.1.4 I will check it out. Thank you!!!

vivid phoenix
#

I downloaded ILLUVIUM Zero version 0.1.4, but I still cannot login. The error message this time is "Please check your internet connection." Please advice what I should do to be able to log into ILLUVIUM Zero.

#

I restarted my computer and not using VPN and still cannot log in.

sinful ivy
vivid phoenix
#

I will go unplug and re-plug it back on.

#

I reboot my internet system and I still received the same error message "Please check your internet connection."

sinful ivy
sacred grailBOT
vivid phoenix
#

Ok.

acoustic pendant
arctic zinc
sacred grailBOT
prime chasm
#

What's the protocol when silly old me clicks a scam link & signs it with the same wallet I use for illuvium account for playing, land, Gov and staking? I've already jumped onto metamask & revoked all access and created a brand new account & sent anything I had in hot wallet of any value to the new one. Apart from my land and illuvitars which are on IMX, they should be safe still right?

sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.
atomic beacon
nova echo
arctic zinc
atomic beacon
lunar light
#

@flat raft @short mango remains blocked at step 1/2 after wallet connection

#

Image
Image
Image

image.png
lunar light
#

0x510b0330f8d787a381dd4635077dc2f45dd10f3d

nova echo
nova echo
lunar light
nova echo
#

Have you tried connecting with another browser?

#

this issue is usually related to your browser's cookies/cache, try clearing them

lunar light
#

only metamask

lunar light
#

remains blocked at step 1/2 after wallet connection

lunar light
#

S O S ?

nova echo
atomic beacon
mighty girder
#

Hi, in the album, when I wish to complete the eye scar collection, I can't set my 3rd one. If I click on "buy now" I can see mine but impossible to set it

IMG_20230318_174435.jpg IMG_20230318_174453.jpg IMG_20230318_174539.jpg
elfin skiff
sacred grailBOT
mighty girder
#

Cheers 👍

mental arch
#

Hey!

#

Where is tickets section?

nocturne hare
ocean basin
#

ILZ - Simcou blocked on login screen

lunar light
tight spruce
# lunar light

Usually disconnecting wallet and reconnecting works or cache clearing

lunar light
#

now it's a refuge from the connection

thick tiger
lunar light
#

I even forgot my password

tight spruce
lunar light
thick tiger
lunar light
#

now I can't connect to the site

#

DefineAuthChallenge failed with error Geetest verification failed.

#

I even forgot my password, but it's still there

tight spruce
lunar light
#

now it's a refuge from the connection

sacred grailBOT
lunar light
#

I have even forgotten my password but it does not allow me to connect, on illuvium zero

#

@tight spruce

image.png
arctic zinc
lunar light
tight spruce
heady cypress
#

Hello guys.

#

I am running into a little issue. Can someone take a look?

tight spruce
heady cypress
#

Thanks Rich

barren zephyr
#

hi there

#

found any solution for this? I get stuck on step 2, and it say that my wallet can not be connected

#

I've alredy played some ILV Zero alredy and i didn't encountered this

dusk ruin
torn plank
#

I can't login to my illuvium account it keeps telling me network error. I've been able to login prevously to play arena and zero. But now i keep getting network error. I've tried resetting my router, computer, and different browsers.

lunar light
#

this account is on yahoomail, and the other is gmail

nova echo
nova echo
arctic zinc
sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.
arctic zinc
arctic zinc
arctic zinc
thick tiger
#

Hey I’m on the R&D team with ENGAG3 Marketing Capital. We’re looking for good web3 projects that can pass our live screening. It’s almost impossible for me to find projects to work with because most of them are terrible & fail our audit. Do you know any projects that might pass?

arctic zinc
#

Filling out the form below would be the way to go

sacred grailBOT
#
Collab Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

dusk ruin
wintry hare
#

Hey there , since all sales are going on. Do you know when people who won Christmas event will received their Disk ?

arctic zinc
#

The team is working on getting a disk drop ready to send out to the winners of different things. When it's ready they'll send it.

wintry hare
#

k thanks for the info

arctic zinc
lunar light
arctic zinc
#

Ah ok ok

lunar light
arctic zinc
lunar light
# arctic zinc Ah ok ok

can you remove the asset verification from my land on this account, so I can put it on my account

arctic zinc
lunar light
arctic zinc
lunar light
arctic zinc
#

Select the wallet. Then disconnect it.

#

Click on the address next to EVM

#

Use metamask to manually disconnect and then connect to the site.

lunar light
#

ok

arctic zinc
#

I’m gonna open a private thread. And delete your images for security

lunar light
#

test

lunar light
quiet flax
#

Hello 👋 my name is Noe.. I’m doing is taking through my MetaMask wallet .. but my MetaMask wallet it’s being jacked … I been in contact with Illuvium support via email .. and they tell me , someone will be able to help me here

arctic zinc
sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.
quiet flax
#

Hello anybody help me please

arctic zinc
quiet flax
#

I tried to do it right after, but it went away

arctic zinc
#

Discord does have a feature that lets you look at messages you have been pinged in. But it’s not as user friendly as I’d like.

proud fossil
#

Hi, how long can it take to withdraw from Immutable? I requested a withdrawal a week ago, but I'm still waiting for my ether.

image.png
arctic zinc
#

It’s in the same place that you started the withdrawal.

sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.
untold ember
#

I just got my beta code but when I try and log in it says authentication failed is there any reason for this?

#

Ignore that I put my email where it said username and it worked

faint briar
#

Hi, I need to move my stake to a new address as my address was hacked. Thanks.

deft tapir
celest surge
#

Good evening! @glass galleon and @thorn sorrel 🙂

I’m Bryan from the ENGAG3 Marketing Capital R&D team. I’m reaching out to see if you qualify for our Twitter Ad Fund Program. I have a few questions about your project whenever you’re ready.

deft tapir
celest surge
deft tapir
celest surge
#

Done @deft tapir 🙂 thanks 🙂

faint briar
deft tapir
deft tapir
craggy igloo
#

@slim marsh and @deft tapir Hope you both had a great weekend. I am just following up on my alpha disk that I won during the live launch . Let me know what else you need to confirm.

sinful wind
#

Does withrawing funds on IMX takes time to transfer to metamask wallet?

arctic zinc
sinful wind
arctic zinc
arctic zinc
#

No need to withdraw to ethereum mainnet.

sinful wind
sinful wind
arctic zinc
#

Then it would get transferred to your Metamask wallet on ethereum mainnet

sinful wind
arctic zinc
arctic zinc
#

The IlluviDex? Tokentrove? What?

#

I just need the name. I can find the link on my own.

sinful wind
arctic zinc
# sinful wind oh sorry, it was the marketplace of immutable X I withdrawed it from **Immutabl...

The reality is that the website doesn’t matter. They all use the same stuff. But I don’t have pictures of that website. Where ever you started the withdrawal there should now also be something about PENDING or waiting for rollup or Confirmed in Rollup. Once it is confirmed in rollup you should be able to do the final transaction to get your eth into your metamask wallet. This will cost gas.

arctic zinc
#

You are using their product.

#

They know best how to help.

sinful wind
arctic zinc
thick tiger
#

Guys if want the beta code i would do it

#

I have land play in illuvium zero but not in arena and overworld

sinful ivy
slim marsh
soft anvil
#

Hello everyone, It’s been few days I can’t connect to illuvium (zero, website…) tried to do the forgot password thing but doesn’t work. Can I have some help?

arctic zinc
sacred grailBOT
soft anvil
latent rose
#

I just minted 15 illuvitar disks about 10 minutes ago and havent received them yet but my silv2 has been taken. Anyone else getting a delay while minting?

exotic marsh
hollow wasp
#

I am a land owner in Illuvium Zero. How do I get access to the private beta for arena and overworld?

icy nimbus
#

Hi i make a bonding of a bandana with a Virtuous Terralynx and it appears as burned both NFTs but the new NFT not appears like a new one.

exotic marsh
icy nimbus
exotic marsh
#

Only thing I see is "degraded performance" (should be "operational" I guess) on IMX API mainnet. But that seems a bit vague.

pine parcel
#

@tight spruce help me out!

#

😂

tight spruce
zinc yarrow
#

The Password Reset isnt working 😦
please fix. im not getting the code in my mails

nocturne hare
sacred grailBOT
arctic zinc
neon barn
nocturne hare
deft tapir
winged sky
#

just giving the info

Capture_decran_2023_ill.png
astral elbow
deft tapir
slim marsh
molten copper
#

Hey all. I keep getting the "Authentication Failed" error when logging in. Any ideas?

arctic zinc
molten copper
arctic zinc
arctic zinc
molten copper
arctic zinc
#

Have you tried logging in to the website?

molten copper
arctic zinc
sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.
molten copper
glacial escarp
arctic zinc
arctic zinc
hollow wasp
#

are land owners in illuvium zero given access to overworld and arena private beta?

nocturne hare
hollow wasp
sinful ivy
dapper topaz
#

hey so I started staking like a year ago and never claimed rewards. To claim them do I upgrade ILV pool or ILV ETH pool?

#

maybe I click claim rewards in ILV first aye?

#

@nocturne hare @sinful ivy

hollow wasp
sinful ivy
dapper topaz
#

pls halp. lol I don't want to mess this up

sinful ivy
tight spruce
#

Yes ser

dapper topaz
dapper topaz
#

how do I turn SILV to ILV

deft tapir
sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.
tight orchid
#

Anyone have any idea why when I try to log in to Illuvium Zero, it kicks me back to the login and says this? I haven't been able to login since the .4 update.

image.png
arctic zinc
deft tapir
modest yew
#

is it a scam?

image.png
sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.
sinful ivy
obsidian haven
#

do i need land to play

sinful ivy
obsidian haven
sinful ivy
obsidian haven
sinful ivy
obsidian haven
obsidian haven
sinful ivy
#

sorry

obsidian haven
#

ok just got it

sinful ivy
astral elbow
deft tapir
alpine sinew
#

@deft tapir Hello Chris, is there a "V2" of ILV? Or is the "V2" referring to the staking platform? I have ILV from 2 years ago, do I need to swap or convert it? If not, can I simply begin staking it using METAMASK on https://staking.illuvium.io/staking-v2?

hoary marsh
alpine sinew
#

Thank you @hoary marsh !!!!

celest scarab
#

Do I have to play bridge when I sell my rand for the first time?

nocturne hare
celest scarab
#

Wallet Connect?

nocturne hare
#

Sounds like a scam

celest scarab
#

I'm sorry

#

I'm starting to sell my rand and people are telling me there is an error when they try to buy it!

gritty whale
#

What is "rand"? Oh... is it land?

celest scarab
#

I was using land translation and it was converted incorrectly

modest hull
#

What are you trying to accomplish scammers talking to scammers?

#

Who should I ban?

#

are you a scammer or being scammed @celest scarab ?

nocturne hare
#

4 to ban here 😉

celest scarab
modest hull
nocturne hare
celest scarab
#

I understand. Thank you.

modest hull
#

someone was trying to scam you

celest scarab
tight orchid
tight orchid
deft tapir
quiet flare
#

i can login with wallet on illuvidex and my email address/account and wallet are linked. i can see all my assets. when i try to play illuvium zero, i cant login to play with email and password even after i reset it. what is the issue here? this is the first time ive tried to play.

deft tapir
quiet flare
# deft tapir Did you created a new log in on the illuvidex to buy D1sks?

i believe so. i did recently purchase disks and may have created a login there while doing so. i do have an email from illuvium in december verifying my account which i used to purchase land. i would have used the same email. i managed to login to 'play' earlier then needed to link my wallet. it said the wallet was in use on another account. so i logged out of illuvidex and play and cleared my cache and proceeded onto the issue from previous message

deft tapir
sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.
mellow holly
#

Hi. I lost my ranger role. 😮

deft tapir
nocturne hare
mellow holly
zinc yarrow
#

is this a bug, or am i missing something?

Bildschirmfoto_2023-03-23_um_11.42.41.png Bildschirmfoto_2023-03-23_um_11.42.52.png
alpine sinew
#

Hi, I cannot get staking to work - I just get this page and no way to stake

image.png
#

Wallet is connected, and I have ILV in METAMASK

hoary marsh
lusty slate
lusty slate
#

If that doesn't work I'll open a private thread so that we can figure it out

tight orchid
tight orchid
astral elbow
tight orchid
#

@deft tapir Sent you DM about this issue

wintry forge
#

Hello all

I need help urgently!
On Monday 20.03.2023 is my staking for ILV expired and I wanted today my ILV staken again! But nothing can be found in the dashboard! It doesn't show me any ILV anymore!!! Where did my ILV go? Can someone help me please?

sinful ivy
#

Be careful with DM's we don't DM you.
Please check if the wallet is the correct one.
And go to vesting if you see there something.

#

And try to clear cache/cookies.

wintry forge
cloud stratus
sinful ivy
cloud stratus
sinful ivy
hardy summit
#

Hi can I get help moving unlocked staked v1&v2 assets from one wallet to another please?

nocturne hare
hardy summit
#

oh okay, i thought there was a more efficient way. It looks like you can unstake/withdraw multiple ILV position at a time, but you have to unstake the SLP portion one at a time?

obsidian haven
#

How long does it take to get beta access

cunning mist
#

Hii, I loaded my MegaDisk, but I did not wait long enough on the page and now the Illuvitars where not minted? Is there a way for me to still get them? I dont know what to do because I loaded the D1SK already and cant do anything now?

#

I only received the Illuvitars from the StandardDisk:

image.png
green osprey
#

Hello!

#

i win ga. What next?

image.png
gritty whale
jade stratus
#

Hi,
my previous MM wallet got hacked recently, I transferred everything that I could to a new MM wallet, but I still have staked ILV that is locked for the period. Is there any way to get that staked ILV attached to my new wallet or something?

gritty whale
cunning mist
nocturne hare
sacred grailBOT
pulsar zinc
#

Hello, please tell me if buying land will affect the priority of getting into beta, or at least what affects getting into beto, please tell me, I really want to)

sacred grailBOT
#
Beta Access

You can register for the closed beta through this link: https://play.illuvium.io/arena

You can increase your chances of being selected for the closed beta of Illuvium by following these steps:

  1. Achieve the <@&870923789985271828> (Level 5) status in the server
  2. Get the <@&969492770102341634> role in #1038034977864032276 and promote Illuvium
  3. Participate in and win the weekly trivia competition
  4. Obtain the <@&1059575774589485116> role from Collab.land
lunar light
#

I am very disappointed on illuvium, the connection problem on land still not solved, since Saturday, for a game company

sinful ivy
untold radish
sinful ivy
deft tapir
#

Current issues impacting players:

  1. Players who have created an additional illuvidex account with the same email address as their Beta account are currently unable to log in to Illuvium Zero or Illuvium Overworld/Arena

  2. Some players are unable to log into Illuvium Zero and are receiving a "please check your internet connection" error

We are working on fixes for both issues and will provide an update as soon as these issues are corrected.

deft tapir
deft tapir
jagged dawn
#

if u got to illuvium.io/news , scroll down, click "view more" 9 times, the website errors out

image.png
sacred grailBOT
tight spruce
jagged dawn
#

chrome and firefox tested for windows 10

tight spruce
#

Weird just worked fine on mobile

#

I’m on iPhone

#

Brave

jagged dawn
#

i counted on both browser, took nine clicks of "view more" on both exactly

tight spruce
#

Oh you mean once you view more past nine clicks

#

Lol

sinful ivy
#

Same at chrome on Android

tight spruce
#

Yup

#

Just did it to me also

#

Thanks m8

#

Will report

jagged dawn
#

about to say, just tested brave on pc lol

image.png
merry nest
pallid compass
#

just bought a standard disk illuvitar and clicked load disk and its not loading

broken shoal
#

Any idea how I can fix this. I made a new account and sent silv2 to it. After a few minute it was showing the silv2 I sent to IMX, but when I go to make a purchase I get this error.

Image_3-25-23_at_2.50_PM.jpg
broken shoal
#

Okay I’m learning more about this issue and it definitely a problem. I was on a a new account with a new log in connected to a different log in, but when I went to make some purchases I was signing a transaction from my first account and the silv2 was taken out of it, but the D1SKs did not get minted to either wallet. Not sure how this happens, but now I have spent sIlv2 and No D1SKs. @tight spruce

tight spruce
tiny jackal
#

why collect -1470851

image.png
sacred grailBOT
echo wraith
# tight spruce Will start us a private thread m8

same issue here - the difference being i was on my main account/wallet the one i always used so far. And i noticed a difference in the website price and what IMX prompt charges. @tight spruce have you guys got to the bottom of this?

imx_validation_edit.png
tight spruce
static wadi
#

Hi I minted 1 Disk and I don’t see it in my wallet but it did took the ETH I paid for it… why can’t I see it? And where can I open it?

nocturne hare
hallow tree
#

@broken shoal you might have to force your transaction to complete on the blockchain

broken shoal
elder plinth
#

Hello! Christopher B. asked me to login to Discord for a user issue.

sinful ivy
deft tapir
#

Any DMs are scams

#

Nvm I've already added you 😆

hearty star
#

I would like to be part of the Illuvium games, but I have not yet received the invitation, to participate, could you help me?

thick tiger
#

i get always that after i did connect with any wallet that i have

deft tapir
sacred grailBOT
#
Beta Access

You can register for the closed beta through this link: https://play.illuvium.io/arena

You can increase your chances of being selected for the closed beta of Illuvium by following these steps:

  1. Achieve the <@&870923789985271828> (Level 5) status in the server
  2. Get the <@&969492770102341634> role in #1038034977864032276 and promote Illuvium
  3. Participate in and win the weekly trivia competition
  4. Obtain the <@&1059575774589485116> role from Collab.land
deft tapir
thick tiger
#

i tried to login with metamask and gamestop but noone can be used

#

the support wrote me that i need to disable one

deft tapir
#

It's usually the gamestop wallet fighting the MM wallet, disable the gamestop extension and you should be good to go

thick tiger
#

is it enough if i just unfix gamestop or how should i disable?

deft tapir
#

looks like this on edge

thick tiger
#

okay i found the same on chrome thank you i try it and will write you if it still would no go

#

it’s still so

thick tiger
#

do you know what i could do?

gritty whale
cunning mist
deft tapir
#

I'll reply in the ticket, any DMs you receive are scams - especially if they appear to be me

cunning mist
#

Thank you for the reply Chris!

#

The issue is solved, I got this one, nicee

image.png
deft tapir
inner rune
#

beyond bonding bug report incoming tomorrow morning no big deal but will report tired now

deft tapir
thick tiger
#

is here no free to play illuvium or do we need to buy land on illuvium zero?

gritty whale
thick tiger
#

it shows me everytime i need to buy land, i thougt when i buy this pack i get land haha

sinful ivy
#

free to play land plot will come wen open beta launches.

thick tiger
#

i‘ve got an link for private beta where do i find the code?

IMG_6376.jpg
sinful ivy
thick tiger
sinful ivy
#

you need to be selected to get a code.

#

?beta

sacred grailBOT
#
Beta Access

You can register for the closed beta through this link: https://play.illuvium.io/arena

You can increase your chances of being selected for the closed beta of Illuvium by following these steps:

  1. Achieve the <@&870923789985271828> (Level 5) status in the server
  2. Get the <@&969492770102341634> role in #1038034977864032276 and promote Illuvium
  3. Participate in and win the weekly trivia competition
  4. Obtain the <@&1059575774589485116> role from Collab.land
thick tiger
#

MetaMask wallet got hacked .
Is It possible to log in With another Metamask. What do i have to do? Thanks for helping me

thick tiger
sinful ivy
thick tiger
#

For illuvidex. I have a alpha mega disk and a alpha Standard disk. Thank you

sinful ivy
#

you can create a new metamask wallet. connected to imx. and send your d1sk to the new wallet.
on the d1sk there is a transfer button.top right the arrow.

Unbenannt.png
thick tiger
#

Okay thank you very much!

#

Oh Gin

thick tiger
#

I have questions..
the first: will the progress made with the land disappear after the alpha?
Will the progress made with the overworld disappear after the beta?

sinful ivy
native tangle
#

Hello guys I keep up with ILV reading the dev blog.. but they are taking too long..
Just to register my complaint.

sinful ivy
charred fable
#

@ocean basin hi. i am having an issue seeing my d1sk on my dashboard? there is no option for d1sk only illuvitars and accessories?

ocean basin
deft tapir
charred fable
charred fable
golden beacon
#

Hi, not sure if this is the right place.. but just sent eth from metamask to IMX Wallet but still don't see balance. How long does it usually take?

#

Ok nvm, I just saw it.. took well over 15mins.

deft tapir
past plover
#

Hi

#

Friends, why doesn't my scanner detect anything anymore?

deft tapir
past plover
#

How do I know if I collected all I gave or what percentage I collected?

nocturne hare
past plover
nocturne hare
past plover
#

My land is tier 1

past plover
nocturne hare
past plover
mighty girder
#

Hi, I ve bonded an illuvitar and he dissapeared. He doesn't appear anymore in my wallet, even in the activity historic

#

It was 10min ago

gritty whale
mighty girder
#

Yes because I ve seen the animation after signing the transaction: My new illuvitar transforming with the butterfly tie

deft tapir
sacred grailBOT
deft tapir
#

Send through a ticket, if your mint failed the support team will be able to fix it for you

mighty girder
#

Super 👌 thx Chris

median aurora
#

Hello, I have 195k points but not in the leaderboard. What I need to do?

deft tapir
median aurora
#

Ok thanks

deft tapir
#

Check out the teams most recent announcement

latent rose
#

Hello the Illivium Beyond Leaderboard was released today and I should be on it but I am not. I have 673,000 points.

median aurora
latent rose
#

Yeah I just read it too. Should have looked before I messaged\

sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.
echo flint
#

i don't understand why i'm not in the last place of top 100. I have 7000 points over the last??

image.png image.png
lusty slate
#

?beyond-support

sacred grailBOT
echo flint
lusty slate
echo flint
#

ok

#

but remove and set illuvitar change the leaderbord and i'm not stay in Atlas_Dead

modest hull
echo flint
#

Yes and I think like the leaderboard is open a lot open disks to grind the top 100

echo stream
#

When you buy a illuvatar just for the album do you auto lose points/completed collection when you sell it?

#

I was at gold just yesterday, sold a few and now down to silver

nova echo
#

will lose points

echo stream
nova echo
#

it depends, you can try to buy low and sell high

echo stream
#

Which illuvatars won’t be offered in phase 2?

echo stream
#

Will wave 1 illuvatars be able to be minted after these next 70 days?

#

Non alpha

eternal pollen
#

I am not on the leaderboard and II dont see the ?Beyond support channel

sacred grailBOT
nova echo
eternal pollen
#

I have done that about 20 times and refreshed reconnected wallet even added a different lower scored one with upper score one and vice versa

#

I have 339,700 points and should be in 17th Pl. or 18th Pl.

nova echo
#

open a ticket with the link above so the team can look deeper into your case

eternal pollen
#

I also noticed that some people are adding, so not everyone is in there. If you don’t fix this by the snapshot, are you going to delay it

#

OK I’ll open the ticket

unkempt vortex
#

Excuse me
i just join and register account on illuvium website. how do i get code for private beta tes?

nova echo
eternal pollen
#

391975 pts now (added some), and not on board. Hope they can fix this for everyone.

eternal pollen
worn grove
#

Hi, I messaged some time ago, I have some issue with the website where all text has black font and it is barely visible, I asked my brother if he got the same issue recently and it appears that it's only with me. How can I open a ticket to have this looked at? Thanks

image.png image.png image.png
#

Hmm seems like its ok on different browser and looks ok there

#

Chrome bug

sinful ivy
#

yes its a settings thing on the browser but i don´t know which one.
you can send a report here ⬇️

sacred grailBOT
thick tiger
#

Hello, excuse me I just loaded a d1sk but one of the asset is gone, it was an archie and it doesn't showup in my profile but the other one like the Volante I got yes

#

Do you have an idea maybe plz? @sinful ivy

#

Thx

sinful ivy
#

Can you check on immutascan if there is the missing one? If there isn't than send a report to ⬇️

sacred grailBOT
thick tiger
#

Thanks you

#

😘

eternal pollen
#

I hope they fix this bug soon

deft tapir
eternal pollen
#

wonder why some can get on the leaderboard and others arent showing. I see new ones getting added in the top 50 that were not there before. Maybe they are getting added manually?

#

mine is at 391975 and still not showing

sinful ivy
worn grove
eternal pollen
#

what is fix? They did something in last 5 minutes?

sinful ivy
#

unsleeve and re-sleeve a illuvitar from your album and press Ctrl + F5

deft tapir
eternal pollen
sinful ivy
sacred grailBOT
eternal pollen
#

It didnt work.. wow. I already submitted a ticket earlier. Should I submit a new one. im #15 right now and I dont want to miss out on the snapshot

sinful ivy
#

if you submitted because of the leaderboard issue than you don´t need to do another one.
next snapshot is on April 7. a lot of time till then.

eternal pollen
#

but will I get counted even though its not showing up, I am #16 today.. probably will still be in there somewhere by the 7th

sinful ivy
#

i would say wait a week, maybe they fixed it untill then.

eternal pollen
#

I will and thank you. Its just a little frustrating. Just want to make sure im on the list after getting so many disks and everything else

broken shoal
#

I bonded an Illuvitar and the new NFT has not been minted, It has been more than 15 minutes I was told to raise a ticket

sinful ivy
eternal pollen
#

wow. Im sure they will fix it

sinful ivy
sacred grailBOT
eternal pollen
#

this is where Im at now. what is yours?

image.png
deft tapir
sacred grailBOT
sinful ivy
#

uff i am at 158,801

eternal pollen
#

bonding goes along way

deft tapir
#

@broken shoal send it to the link above bud, they'll push the mint through

eternal pollen
#

im planning to buy alot more but if im not going to be on the board i might wait until I get on

deft tapir
broken shoal
eternal pollen
#

bonding one will affect many of the collections, im sure you know..it goes along way

sinful ivy
broken shoal
deft tapir
sinful ivy
deft tapir
sage valve
#

Hey, i just bought two disks, the money got away from my account, however it's passed 10 min and i didn't received anything. Someone can help? ??

gloomy elbow
#

I am getting this message have reset password several times and it still happens, "Incorrect username or password."

#

Trying to log in to get the Beta, login works for the Dex but not the play.

#

I was able to create a new account with diff email and login but my wallet is allready connected to my other account.

deft tapir
sacred grailBOT
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.
#
DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.
tight spruce
gloomy elbow
broken shoal
tight spruce
crimson anvil
#

burnt all. but did not mint new nft with all the accessories 🤔

image.png
#

its been 8 mins already and still did not mint.

keen quiver
#

I had a similar thing happen to me a couple hours ago but for a megaD1sk not giving me the contents. It showed them to me but did not actually mint them. @tight spruce when you get a chance could you take a look?

nomint.png
tight spruce
#

?support

sacred grailBOT
crimson anvil
#

2nd failed bonding

image.png
#

After this one i started having issues, This guy might be stopping all the new bonding because none should look cooler than him 🙂

image.png
void kraken
#

Several Errors. 1. Can't buy even though ETH is sufficient (5003 code). 2 Can't cancel for sale listings. 3 400k points but I'm not on the leaderboard. Thank you team

crimson anvil
#

same here, not in the leaderboard.