#❓┃help
1 messages · Page 53 of 1
And a few days ago when I tried playing I got zero

Idk how the decision are made tbh
I’m like this every day.
I’m contacting customer support right now, but they haven’t replied yet
nice
You play on pc?
yes
That’s weird hmmm try official support, but idk to what extent they can help
Maybe it was just the game being funny
Usually, the golden rule is trying to play during peak hours and took you up for duos or trios
Duos is more popular
Where can I get it? Many people I know have it. 
Was a past NBPL event
i see
Can I connect both Xbox and ps5 of naraka accounts to the discord?
Only one account
Thats sad but thank you for telling me
I claimed the Twitch drops on the website, but there's still no notification in the game, it's been 7 hours already.
I'm looking for the support pack but I don't see it
has been unavailable for purchase for a while now
Is it coming back at all?
No idea!
I can’t redeem the Legendary Outfit Choice Gift — is it out of stock or will it restock later?
is out of stock, and the accesory gift too
Wait what? The Accessory Choice Gift is out of stock too? Can the mods confirm?
How do you login in bot event?
what should I do if the game doesn't launch after the 24 entertainment screen? The drivers are updated to the latest version of vc++.
Check #❔┃faq message
It has most likely something to do with your connection to the game Server
Bind discord account
Follow the steps in #🔗┃bind-account 
how to convert this qr for non CN servers?
try the bot in #💅🏼┃custom-characters
dont work bcs this is photo booth qr
@woven osprey thx
anyone know a solution for the screen stuck at the loading screen?
try #❔┃faq message
lol it bugged all the times
Why have a limited stock for the Discord sign in event? Isn't it enough to have an per-person limit?
I didn't get anything I wanted 
they most likely will have a restock like last time
If you still experience weird ping issues, DM me with your ingame UID and the time of your match
Can I get your Gpu? Then my Game won’t lag 
We go rob him at midnight

Sounds good 

Question? Possibly why does it seem some of the winners for the events are repeats almost every event….
People that participate in multiple events naturally have higher chances to win more often
Yes I understand that. Idk, nvm I don’t know how to explain it well.
sadly none of that didnt work
any thread or where can report afk everymatch ?
#1266668874125021225 I guess
After this last update, me and my friends on xbox are having trouble with the game crashing constantly. The game crashes at the beginning of a match and as soon as it ends, sometimes even in the middle of it 

Open a #1266666196552519742 post
I don't know if xbox has a verify files feature
and please add server and game ids
If are not comfortable sending the game ids there, dm me
I'll do it, ty 
dm me exaplaining the issue + game id + cookie
i already tried unfortunately didnt fix


Hi. The kit on Khadi is not working. Does anyone know this problem?
Maybe you are canceling it? What is the problem exactly? Can you send a clip
I have a screenshot
His wings are standard but should be feathered.
equipping the accessory doesn't apply the effect! lemme find the setting you gotta need
here
Not to be a broken record but this has been addressed multiple times now and they can’t seem to fix it, it happens almost ever update now
🎉 | amylthia leveled up!
| Extra rewards were added for missing levels
why is this so cheap????
am i missing something😭
this looks too good to be true
They said that after this update
I forwarded the issue
Can I choose a server on the test server? Because NA is too laggy or is there only one server?
It’s only one server
I received it, but when can I use it?
You received what exactly?
Title
if u got the title just equip it like how you equip other titles
But I don't see it, or maybe I've misunderstood how it works.
supporter title is for the gift giver not receiver
iirc need at least 10 ppl gifted one person with a minimum of 120 gold (?) each then the person who received the gifts can set the title
but only ppl who gifts gets to use the title
not the one who received the gifts
You’d be able to change it on Monday when you get new titles
So Steam players will never be able to do this lol
yeah steam account can only get the receiver title

why naraka is not connecting me to the server on EU ? is this global or ?
dunno, should work normally...
Anyone know if this skin will come back?
It's gone?
Then no idea :/
Hey, Im trying to reach to support. But in the support chat I see: [Auto Reply] We have received your feedback🥰 Due to the large number of inquiries, we are working hard to resolve your issue as soon as possible. 💖Our staff will usually respond to you within 12~48 hours. Please be patient and thank you for your understanding.
what is this 12-48 holurs ? They did not even get my request yet...
does anyone know why i’ve been getting this error for the past two days when i try to watch replays?
Please contact #🆘┃official-support
Anyone else experiencing high ping today (xbox)??
Since yesterday I've been unable to play due to high ping. Everything runs except Naraka
Remember seeing something about it might be coming back cause it was popular
Daily checkin restock when 
Tội bị dừng ở giao diện chọn sever game không vào được. Cũng không báo lỗi gì
how to buy or trade star skin on epic games account?
you can't
only steam players can, via steam market
Dunno!
Try #❔┃faq message
@native gust what happens if u win in event but already have the reward, like i have the mercy pose already
You can message me and give the reward to a friend of yours instead
It will probably turn into silk when you claim it
@native gust Do you know if Naraka can refund the flaring treasure choice gift? I meant to get 2 and it redeemed all the boxes for me...
I tried the method in official-support it just gave me the AUTO REPLY, do I still type in my inquiry ?
I haven't seen a succesful refund request so far (that wasn't a global recall) as in-game purchases are non-refundable
The auto reply is that they should get back to you in X time, no? Type in your inquiry and await their response
I typed amount 2 and enter, and it converted all my choice gifts....
yea Im still waiting for their reply
Good evening people, someone know where i can do a feedback or report bug for the devs ?
ok ty
This guy claims to work for 24 Entertainment. He always loses a fight against me and then starts threatening me or sending hate messages. I’m really on Xbox and have never even had a PC. I just really enjoy the game and am competitive
- Can’t his account get reported or something 2. Really just want to show people what a goofy this guy is
You can report them #1266668874125021225 and in game too
I beg, help me.
On the 26th, I mistakenly deleted my wife from my friends. And all the memory is with her. All the memories with us were deleted at one point. We can't live without them. Please, help me. This is our last hope. Is there any small hope of getting back everything that was deleted? This is our life with her, all the memories, the date of our first acquaintance. I beg, help us, you are our last hope
Here is her account - 10239700080166
But mine is 6344800120166.
I beg you, answer
Please let me know if anything can be returned. I will hope that at least something can be done.
Contact #🆘┃official-support
❤️
i originally installed the game through the launcher and had an account. after reinstalling windows and the game, i can’t log into my old account anymore.
could someone tell me where i should contact support? i already tried the bot and also tried reaching support through the game, but i can’t get in touch with anyone.
has anyone experienced this before and can give me some advice?
Apart from #🆘┃official-support and in-game CS, there is https://www.narakathegame.com/helpcenter/#/
NARAKA: BLADEPOINT Oracle Season is here! Hearthstone crossover confirmed. Happy April Fish Day!NARAKA: BLADEPOINT is a multiplayer action combat game developed by 24 Entertainment.
Bonjour, j essaie d invité un ami via PlayStation mais rien ne va malgré tout mes efforts.. 🥲
Invite how?
J aimerai invité un ami sur le jeu ( de ps5 a ps aussi ) j essaie par tout les moyens mais pas moyen 🥺
Both of you need to be on the same server (e.g EU, SEA, NA) in order to find them by their id
Merci, on testera ça tantôt. 😊
)))
@native gust Quick Question 
When I do the ram timings myself, do I need to turn off Expo then? 
Doesn't matter if you're changing it anyway
ok buT idk what happened. 2 days ago i had like 500 Frames in Training, my cpu was 85C constant. Now the Game runs at 300 and is stuttering here and there and my cpu runs at 68-73C max 
i did go to the newest Driver, cause ive wanted to try something. Naraka ran even worse. Did go to my old driver and Game still runs weird 
did you test with and without the bios changes?
if you updated your bios, also update your amd chipset drivers
yep. it did run weird before that all of a sudden.

Just this then?

weird
Idk why, but this is the best one 
Can try reinstalling with DDU
i do that when everything here is finished 
NARAKA: BLADEPOINT Update - April 29th, 2026
Dear players,
The servers of NARAKA: BLADEPOINT will be suspended for maintenance from <t:1777417235:f> to <t:1777435200:f>. We suggest you log out in advance and enter the game again after the maintenance is complete.
More information about this upcoming update in the patch notes here
@native gust thx is there a way to fin out what outfits are in the chest
We don't know!
What chest?
!Fits
hi please help i havent played this game in almost a year i tried to open it and it says account locked ive never used cheats and i dont use vc please help i really want to play again ! has anyone else had this problem ?
Contact #🆘┃official-support via the bot or through the official website: https://www.narakathegame.com/helpcenter/m/#/support
NARAKA: BLADEPOINT Oracle Season is here! Hearthstone crossover confirmed. Happy April Fish Day!NARAKA: BLADEPOINT is a multiplayer action combat game developed by 24 Entertainment.
hi i contacted the bot also trying this idk if i was banned ive done nothing to be banned for but it keeps saying this do you know what it means please ? 😭 i just haven't played in months @native gust
dunno, try a different browser if possible or the alternative method
do they reply on discord ?
I'm not sure about the detail of how the support works 🥹 Last time I got a reply via DMs
But there could have been changes since then
Does anyone know if their is any live support? Their is a issue with my Gold currency in game and their is no option in the help selection in the customer support.
You can get support through the in-game interface, contact #🆘┃official-support via the bot or through the official website: https://www.narakathegame.com/helpcenter/m/#/support
They should get to you after some time
NARAKA: BLADEPOINT Oracle Season is here! Hearthstone crossover confirmed. Happy April Fish Day!NARAKA: BLADEPOINT is a multiplayer action combat game developed by 24 Entertainment.
Can bot Tarka Ji convent CN photo booth?
Is naraka servers down?
game is in maintenance at the moment
How long is downtime?
check in #😎┃game-news for your local time
anyone else not able to connect to the servers in NA?
game is in maintenance ._.
it said servers would be available at 9:00pm tonight
should still be another hr though? ._.
fingies crossed
server is live
Quick question, when is the next bid for a stars collection dropping, it hasn't dropped in this season, I thought every season has it?
nah it's like twice a year
So the chances for this year are done🥲 ?
we should get another one this year
Is anybody else having the same issue with trying to play characters on ranked but it’s limiting a lot of them?
Yea it’s due to this new “mode”
Ty for responding <3
Mode?
Why am I restricted from posting images for the activity?
You need to be level 1 in the server it takes around 10-15 messages
Once you get the “noobie role” you are able to post them 
hey!
Naraka in EU is very laggy now in general, players movements connection bars, very weird since update
Verify files
Update drivers
Reinstall
I purchased a ton of gold like $250 worth and I was trying to surprise my friend and send her a bunch of the new oracle treasures and I keep getting a message “Cannot send anymore gold today” I have enough paid gold and I haven’t even sent them anything yet
The flying knives extreme star collection goes away in 6 hours mans that’s what I was hoping they’d get. Is there anyway to fix this fast?
I am playing controler on a pc. and i went into a quick play match and half the heros are blocked why is this
Was this on steam? if so I dont think you're able to send gold directly...
believe it was in the patch notes for new morus isle changes ._.
So it was xbox but nvm it's all good
Ohhh ok, my bad!
are their any discord admins? i still haven't received help with my gold issue yet😭
What gold issue?
Does Naraka+ app still work for everyone? Since last month, every time I open "Party Performance", the screen looks messed up with half of the screen covered by a white background.
This is same on console btw. I’ll try to record it today
Does anyone know if lucky spring box thingies take long to get into the game? From the nbpl drops bc I claimed it long ago and haven’t gotten it
Two weeks approx I think
Oh damn thanks for letting me know
Check DM regarding this lagging pls
Why does the app force close now when I try to do the Photo Booth on PS?

Will forward this
Could I get your in-game ID?
Yes one sec.
Hey everyone! Does anyone know what's wrong with me? I keep clicking, but I can't get past this screen. I've been trying for half an hour, but nothing's working.
try #❔┃faq message
I also have!!!
if u are new on the server , yes, u need to upgrade ur level (just keep talking on the server)
I assumed it was because of a bad connection, because it wasn't the case with friends, but it's common with others. When you try to play solo / duo / trio, when you find a game at the start, you are thrown out of the game, without the opportunity to restart. Sometimes it takes about 14 minutes for me, so that's it.
Я предположил, что из-за плохого соединения, ведь с друзьями такого не было, но это встречается и у других. При попытке сыграть в соло/дуо/трио, при находе игры в момент старта тебя выкидывает из игры, без возможности перезайти. У меня порой это длится около 14 минут, так что воть
ookay thanks
@sick salmon so I would like to join the Creator program but I don't know if you have to be a certain age like 18+ If so could my dad join under his name and I create the content
@teal pebble Heeeeeeelp
He’s your guy right here 
What
You can dm Cody all your questions about the partner program
He’s the best to answer all of them
Ok thanks
Hellooo, I changed my name on PS but the name never updated on Naraka, it’s been almost a week, anyone know who I should contact about this?
Contact #🆘┃official-support
Try reinstalling the game. That might work
Is there a way to link my Naraka account on LoadingBay with my Steam account? I can't run a group purchase event for the skin because they're on different platforms. Thank you.
i'm ps5 player , which chanel can discuss looking for partners to buy Handsome Siblings 's skins ?
#🎮┃console-chat #😎┃game-news check last post
Thanks
How can I find out why my account was banned? Where can I check this?
It’s probably because someone reported you. Which I remember who and what for
And from the developers I can find out who and for what)
I’ll dm you
The game does not support this kind of cross-progression
Hello, I've been trying to contact an admin in charge of the Esports section for a while now to propose a tournament, but I haven't received any response, and I think it's been quite some time.
Who could I contact to submit a tournament proposal?
Thanks in advance.
Hey so I accidentally deleted the mail with the info about partnership with the game dose anyone have that information
you can find info for that here https://www.narakathegame.com/partner/#/
NARAKA PARTNER is the name of NARAKA: BLADEPOINT official content creator program. We offer a variety of creator programs and rewards to help creators and NARAKA grow together.
Thank you
try contacting Fugui or Leya about this
Okay, I've already sent you a DM. Thanks in advance.
Does anybody know what the Solitary Furnace in Rift Traversal is? The event quest in the game says i need to boost that 3 times.
no clue, folks in #🧨┃rift-traversal might know 
Yeah i asked there already 2 times today. No answer on this 😦 .
Hmmm?
:D
Found it. It was just another Furnace, sitting on front of Peace Lane, opposite of House of Spring. I did check the map before, but have missed it somehow. I'm too late though, as the quest is gone now. Oh well just missed those 10 points. No biggie.

has anyone else been cpu bottlenecked before? i wonder what i can do to reduce strain on cpu.
my gpu is usually at 50-60% while used cpu cores are maxed out most of the time, regardless of graphic settings low to highest.
im on i3 12100f and rtx 5060
i assume frame gen could help reduce cpu strain, but i think having to turn on dlss which increases cpu strain might cancel eachother out.
i also usually only run medal, or nvidia's shadowplay to record clips, but turning it off slightly helps i feel.
no thermal issues, just high or maxed out cpu
I’ll try this now
Why are all the heroes after Tessa banned except Tara?
Nevermind apparently its a temporary morus isle mod
I'm no expert and someone better than me might be able to help you more with that, but in my personal experience I think it's normal in Naraka (due to how the game is built), especially when playing with DirectX 11 rather than DirectX 12.
its weird yh, but im wondering if there are settings i could try that would help
my gpu has a lot of extra headroom but my cpu wont allow me to get more than 70-80 fps consistently
i used to play on dx11 on older pcs but now im trying 12 with frame gen and its been pretty ok, just wondering if i can make it better or more consistent
for me the best for now is dx 12, dlss in performance, but some players play with dx 11 , dlss in performance ,lowest graphic setup posible and some modifications in the game files (im a too scared to do that
) and playing always with basic skins (the cute skins also lower fps too)
That's all I know in my ignorance of the subject.
idk ive tried just for testing but i get same fps on lowest vs highest settings, my gpu wouldnt max out as im bottlenecked, in other games its fine but here the cpu is always very closing to maxing out so whenever a big fight happens or a long teleport id get frame drops.
i also wouldnt want to play on lower settings, i care about graphics more than competitive advantage, i just want a stable experience
I filed an appeal two days ago and it's still in the queue. How much longer do I have to wait?
@glacial swan Ive emailed u guys and messaged u multiple times can i please get a responce
Why are studios using scary themes shut down?
Mega bad luck
So thankful omg!
Because of the new mechanic they added
Can you tell me how to fix error 220?
why can't i play hadi and all other characters in trio ?
i only get like half of the characters playable
"not avaible in this mode"
thanks a lot dude
but we dont even play the new mode
its still not possible to play our characters how we like?
It applies to every time you play the Morus' Isle map
thanks a lot!
You should be able to select the characters however you like on other maps

How do I open a ticket with a real human being?
The Ai Support is no help for my issue.
I play on PS/NA and I changed my name on PSN, console cannot use name change glyphs and my name hasn’t changed. It’s been over a week, I’ve uninstalled and nothing changes.
Will there be a restock for the discord sign in event?
Not as far as I know
Have you tried sending an email? 🙁
Email is in my profile
It is outside your authority?
It’s an event that has a set stock.
And I believe there were more boxes this time compared to last time
Tbh I followed directions wrong 😭 I’m now waiting for a reply through discord, but I will also send an email there as well! Thank you!! I hope it can be resolved soon 😕
I don't see any reason for the set stock. It accomplishes nothing beyond making people waste their time and get nothing. A personal limit would've been much better.
Go emanate catcakes 🤣
Sometimes they answer the email better. Let me know if they reply, please
I always am, no worries
It gives some sort of exclusivity to the event
Last time there was a restock because we didn’t have as many boxes, but we increased the number now. As far as I know, there won’t be a restock this time.
I think just about everyone prefers the in-game event model of earning the points = getting the rewards. This competitive angle can not be popular
None of the event rewards are even exclusive to the event
Yeah, but this is discord
Not the game itself
How many games give free skins like this through discord?
It's a good idea. An event that makes people complete tasks for a 1-2 months only to find everything sold out is not.
I appreciate the effort it takes to host these events and I'm not trying to attack anyone, I just don't agree with or understand the decision for competitive stock. (Especially with this being a higher effort and longer event.)
That’s what we were given
At the end of the day, they los e money too. There are 400k members on the server
Those outfits cost money

And no worries, I did not take it as an attack whatsoever.
It anything, I’ll use your frustration to ask for a restock
they lose money too.
Tbf, it really isn't a loss as much as they gain already as a billionare company
xd
I also think most people with money would rather buy the outfits than spend a month earning them. Us brokies most affected 
xd true. me personally im not on discord in multiple servers actively. IRL plus like 2-3 friends servers then my own.
BUT at the same time... free outfits is always nice
double edge sword xd
Business is business. Those are potential buyers if you think about it. I kind of get both points of view
Everyone loves free stuff 
xd ye
I'd say steam market is a loss to them. last time i looked, nunchucks for non-cn is like 1500 usd 😂
which is the only one listed
Do people buy on Steam marketplace non CN?
yes
Skins that are more than $100?
yes
people will literally restyle then sell it for high price then buy 2 of X skin and roll those, repeat
then they could get multiple stars
LOL
i was told pink kurumi with backpack can go for 400
and near same price for black and red one
all red star tho. like example for pink, 9990-990 (color - skirt). i'll leave it at this, dont wanna flood this channel 🙂
Thank you for explanation. It’s still useful information for the help channel tbh
I play on Xbox pc, so can’t sell anything if I do get it
Damn
starts a trend then i can't flip them no more
500+ rolls, no pink. making me mad
There is console ppl having issues ? like unestable connection ? is kinda frustrated all the console players in my team disc all the time over and over.
Yessss. Since this last update.
🙁
Use this and tell your friends to do the same, please
Hi, could someone who knows how to work with match recordings help me? 
I don’t really record my matches, but most people use Medal
i came to report a cheat i encountered in a match, but i'm trying to get the account ID of the cheater from the recording and the click isn't working...

Oh
So you don’t have video proof either, right? As you can’t access it
Back in the day, we used to use the naraka plus app to see how many real people we had in our matches
But I don’t think that app has been updated
I have proof, but the problem is that I only have the cheater's nickname, not their ID, because I can't see it from their perspective in the recording inside Naraka...
Oh
Look up their nickname
Will do as soon as I play again, thank you.
the other problem is that it doesn't show the cheater's nickname when searching for friends 
Is not me, the console players are having hard issues. Thanky anyways, ppl need know about this 

Let me see the name
I was low key hoping he had some [EU] or sth
Post it with the name like that
Mention the server
You can try the replay again or try and see if naraka app still has the thing
Or…the hardest option…let it go

xStormBringer ... is a bot? ._.
secretely glad you're not pink ^^;
no, this cheat literally disabled my ability to hit him, making my heroine simply put away her weapon and take it for free, in addition to repeating the attacks in a provocative and low-damage way...

is it okay to send the video proof to the #1266668874125021225 even without his ID?
Hello Guys, this blazing blessing is worth? srry by mi english, i just need 600 gold and i think get it, but i just have 60 days in that, and i dont know if i can use thies remainig time after this "current round" ends, can you guys help me?
It is worth it yea (at least for me)
If we can’t find it, yeah
Mention the server
If you want one of the skins and you can log in daily, yeah
As far as I remember, it's NA
in NA, can locate it?

Tenks MF
Rude
I’ll try
okay, one last question; can it be a YouTube link or does it have to be a video?
YouTube works too

okay, I sent it
if there's anything you need more detail on, just ping me and I'll be there
I’ll try to get it tomorrow as it’s late as heck for me now 
me too, it's past midnight where I live
sweet dreams
how to fix content file locked when upadeting the file?i try everything in google suggest (clear download chace, verifiying file integrity, run as admin, etc) but never work,except uninstall it, please help
so i was trying to make my daily quests from discord and i dont know how to speak in world tab, like it shows nothing .
🎉 | CatMeow leveled up!
What quest?
Do you perhaps mean this? Server is meant as this discord.
Daily tasks(refresh at 00:00 CST):
Daily sign-in the server
Reward: 10 points Progress: 0/1
Daily login game
Reward: 20 points Progress: 1/1
this type of quests
yeshh
ohhhhhhhhhhhhhhhh
gotcha lol, thank chu!

hi sorry why i can't select the last 10 champ in ranked solo?
it says thier not available in this mod
but i've always playd like shayol or lannie in solo
oh thx
bring back all heroes on morus isle...
It’s for a limited time
So I assume they will bring them back
real .. bring back all of em
Create a new thread
Does anyone know how to import photos from Photo Booth
Is there no channel for looking for group anymore?
Just see showdown and chamber
Nvm i dont know why it was unchecked in my settings
Was changed to a forum format, discord sometimes hides channels
refer to id:browse for the full list available to you
Thanks
If you have a QR code from someone, download it and use the file in the import button
I don't think Consoles can do that, though
Hey guys, I’m planning a trip to Yellowstone soon.What’s the weather like these days?Anyone there right now?
whats that
This Is the recently added Photo Booth feature where you can pose your characters and make backgrounds
@sick salmon I did not get a response about the name thing on my email yet, however the support chat has given me some information. They escalated it and sent some info to the right team for investigation, thank you for the help. I hope things can get resolved!
Thank you for the update ❤️❤️ I hope it gets solved!

Does anyone know how to fix this issue with playing naraka on pc with a ps5 controller? The buttons in game show up like a xbox layout but I'm trying to get it to show up as the correct buttons for ps5 controller
Is a ps5 controller incompatible with naraka on pc?
Try to check the steam settings about controller and enable or disbale steamlayout. i think this should help you out :>
I tried it out but it was ineffective. I appreciate you though
No confirmation or plan to do so for now
Steed is not included anyway
How can you see your level in the server
/rank - use this command in #🤖┃bot-commands
okay, I’m completely new to this game. How do I change from trios to solo on xbox controller?
For playing quick match?
yeah
On the right bottom side of your main lobby where it says quick match - trios, you click on that and it will give you and options
To change to solo, duos and trios
oh awesome thank you i was on the wrong thing lmaooo
Can someone in here please help me? Im still yet to get help about my Gold issue and ive been trying since last week ive submitted a Email and everything is there a actual live support channel in the server or do they really help people?
Trying to regain my account that I created when the game originally came out. I purchased it through nakara website so i dont have a steam log in but i cant seem to find an email or anything of the sorts. Does anyone know what would be the best way to recover the account?
contact #🆘┃official-support
Why is this happening??
I open the game and wait, its not gonna open most of the time but as I click on exit game then it starts loading to lobby....
@native gust
try #❔┃faq message
Geer up uses VPN for low latency
disconnecting vpn in 2nd step and connecting vpn in last step
That isn't a step-by-step guide, it's various things you can try
Unfortunately both didn't work...
:/
Why can't I use Lannie on The Morus Isle?
why i cant find Twitch Rewards in GearUp anymore, there used to be naraka section in twitch rewards of gearup
@native gust thank you
Maybe try asking in #gearup-inquiry
thank you
do you know any admin or mod of gearup, i think we used to do collab together
I'm not sure who the current ones are but they are supposed to respond in that channel
I think it's him @vapid zealot
lets hope he will see my previous message , thank you so much Binlaggen

Is anyone else having issues with the game crashing since this season specifically? I’ve never had this issue before but since s20 I can’t go a game without 1-5 crashes
I haven't had any crashes in Naraka this season
try:
- verífy files
- update drivers
- remove undervolt/overclock if applied
- reinstall game
The files are okay and I reinstalled the game too. Every update on my pc is made from drivers over window to bios. I’m not sure what undervolt/overlock is where can I check that? Also thank you for responding I appreciate it a lot
So I hit share replay and it pops up already typed out. I try to send and it says "cannot be sent b.c sensitive content." Whats up with that?
I've been playing for over 2 years, but I still don't know how to play Akos. How do I do that horizontal claw attack? Not the one where he jumps as tiger (no judgment pls
) a tutorial would be good
you mean, jump, land, into lmb?
I mean these attacks, I don't know how to do them, which buttons to press to do them
pops V > jump > land > horizontal
ur feet must touch the ground before you input horizontal, else it'll turn into air horizontal attack
jump once then attack = purple focus, jump twice or more then attack = gold focus
hold horizontal for charge attack, hold longer for more damages
Got it
so simple, I thought it would be difficult lol tyy for the help
Follow the steps in #🆘┃official-support
link server invited expear
Why does the error "220: account error" pop up when logging into the game?((((((((((((((
Try verifying files and restarting pc
Can someone please help me fix this error? FAILED TO START BEPINEX
anyone know if torchbearer still works? <@&1268843709106229278> my friend used my code, is level 11 already and bought the upgrade pack but i still didnt receive any torchbearer rewards
Hello, we were planning to host a Spirit Well event among ourselves on May 24, but when I tried to create a Private Room, I couldn't find the Spirit Well mode. Why is that?
Should work, contact #🆘┃official-support
yea its closed, imma ask tomorrow. Do you know if torchbearer takes like a day or 2 to update?
I Haven't done torchbearer in years, dunno :/

I’m sure they removed it from there
I dont get it 
uhh can someone explain this to me? Do I have to send 360 gold as a gift to just one person?
you need 10 person to gift you, at least 360 gold each
then you'll get the ability to make the supporter title
then each person who gifted you atleast 360 gold get to use the title you made
you yourself can't use it though

wthell
ty for explaining
I'm having trouble with Recharge on steam i have the money in the wallet but it keeps failing only started today
It’s either Steam customer service or #🆘┃official-support
can blocked ppl still send messages to the person who blocked them? 
and blocked I just can't play with the player i blocked, right? But against can?
you can't party with them but if you do random matching you could still get into the same team with them
Oh 
Ty for the info
wanted to block and never get in the same match ugh
funny thing is it actually work like that in CN but for some reason it doesn't work on global
but i vaguely remember they did mentioned in a patchnote that they're working on it
or it worked now
I have faith that the next patch will add this, just like in CN 
even if the blocked list becomes more limited, it's becoming increasingly necessary to add this 
they only mentioned it for Team Up in any patch notes but not for actual matchmaking here but thats it
oh that's what they meant
Why some charcter win hero score even when you lose all your game and some got +1 even after you got top 3 40k damage ?
Can someone help me understand the algorythm these DEV have in head
it depends on your hero score with the character relevant to your rank
ZXenda 4,5k +56 top 3. Feria 2k +1 Top 3 ?
the first match was probably a high rank lobby and the second one was low rank
your rank compared to the lobby average is the biggest factor
It happen to much to be that lol
aand for hero score, kills and damage matter a lot
it also depends which mode you are playing, if its trios and you have ur highest rank in duos, you won't get as many points
@glacial swan message me back plz
Has anyone else been experience a heavy amount of crashes this season and how to fix it? I've lost a total of 2k Reputation all because of it. The moment I get into a ranked match it says "Connecting" but doesn't ever reconnect back and I try to relaunch the game to join back, it just does the same process all over again.. I can't even play Immortal War now because my rep is so low 😭
I never use software to cheat, but why am I still banned?
<@&1268843709106229278>
Contact #🆘┃official-support
We received a bunch of reports of crashing on consoles, PC has been fine for me this season though :/
Try verifying game files, reinstalling and possibly using GearUP
Why am I permanently banned even though I haven't used any cheating software? Please check again; I might have been banned for collaborating with someone who was cheating. That was an unintentional mistake. The random matchmaking system can also encounter hackers, which is possible. Why does the game publisher ban people like us when there are many cheaters in Tiêu Khách Vô Gian who are not banned? What did I do wrong? I am just an ordinary person who wants to play the game. Why does your anti-cheat software ban people who know nothing? Why am I banned when I haven't cheated? Why don't you ban the real hackers?f
Those are questions for #🆘┃official-support , we as Discord Moderators have no influence over in-game matters
also hopefully you will find something helpful here that can help you with your appeal process https://discordapp.com/channels/750237703739539497/1266666092630380625/1427507950578307155 
I reinstalled and started crashing even worse than before. I quit using gearup to use exitlag, unless exitlag is the reason behind this
🥹
"For You". You have THE Pc 
I'd like to know why is my match making only working with ranked
20 min to find a match and I'm on the new gen
Ranked should have the largest playerbase out of the Herald's Trial modes
!Acc
I'm tired of ranked

Ranked is getting boring I want to play the rest of the game but it takes forever like 20 min or more and I refuse to support suck bs
Ranked is PTW in my eyes the glowing hair ect
I started playing this on Xbox one years ago it wasn't like this but soon as they made us buy the new gen I haven't played a game of rift or nun since it's released smh
U see my rank mog I never run team trios solo on my soul I'm getting bored playing by my self
BTAJMonieyC I've emailed these people so I'm hoping they look into this bug
When does daily check in rewards restocked..?
There will be no restock, most likely
Are you sure there are no restock because I collect the points and now should I redeem other rewards which are still in stock or wait for restock outfit and accessories..?
I can try asking again
But last time I asked the answer was no
I’ll come to you tomorrow
Then I must wait for your response if you can ask again.. Thanks for your kindness.. 

Fix the game please
I get discconections every 30min meanwhile
never had any issues before but last 2 months its really annoying
and no, i dont download 3th software to boost pc
i dont need boost
No restock

Hey so ive purchused 120 gold on ps but i didnt get them in game is there anything i can do to make em appear?
Ohh my bad luck..
but still thanks for your efforts.. 
i fixed it. Exitlag was the problem so i switched back to gearup

isnt that the help channel xD
!Fits
Highlight capture is not working ? I had it enabled in both nvidia and in game setting, but nothing is captured
any idea?
Hi, I changed my custom title but it didn't change in my titles. Is it because of a character?
Try restarting the game
Where can I find some one to team up ?
thank you
#🆘┃official-support try contacting them. Not sure then why is not letting you
The game stopped at the screen (tap to start) iam tapping but nothing happened how can i fix it
#❔┃faq try this
Of course on my day off everything starts acting weird. Yes I restarted the game, my xbox and tested my WiFi connection. WiFi is good but the game doesn’t like me 😣

Hi guys, can you help me? I have this problem: every time I want to do the Shodown, I get this message, but I don't understand what it wants.
U have 500/500 souljades and therefore cant get anymore
u need to break down some souljades to give space for the ones in ur bonus inventory
helloo, is there a possibility to bring back the sanrio collab?
It's not unprecedented, but we don't know if/when
Hey, does anyone know how to reset the Star Collection security lock password? I can still log into my Naraka account through Xbox, but when I try to restyle my Star Collection outfit it asks for the security lock password and I forgot it. I already contacted support but wanted to see if anyone else dealt with this before.
Only support can help with that
Yeah I been trying to and I received this email from them but I don’t where to exactly go from there saying this
Dear player,
Regarding the issue you have reported, in order to protect the security of your account information, please be sure to contact us within the game for further investigation.
If you have any other game-related questions or suggestions, please feel free to contact us. We would appreciate your evaluation of our service. Thank you.
Best regards,
Support Team
I got the Valda Star Collection skin btw 😌 lol
You contacted them via email or #🆘┃official-support ?
Is there a replay mode in Naraka: Bladepoint? <@&1268843709106229278>
Make sure you contact it with these steps through in-game
if you mean to replay matches then no
is for a videos youtube
trailer
is not possible ??
Yes it does but you need to be lvl 20 to view them you can find it in your match history on your profile, download and then replay :)
thanks bro
clear the stage that has a chance to drop the corresponding souljade once
then you'll be able to pick it
very helpful.. thanks.. 
Why after buying something at steam market but didnt receive...Someone know about what problem with that ?
Have you checked your inventory in game?
Yeah,didnt receive it
When I checked my market history, it showed that I had already purchased it, but I still haven't received it.
Was it a star skin that you bought? If yes try asking guys on here #⭐┃stars-collector .if it was something else then maybe you need to contact steam support.
Alright,i will try to contact steam support first
Please provide a screenshot of your inventory
Also make sure you bought a Non-CN version if you're playing on global servers
Hi i just came back to play naraka, i played in 2023 and 2024 i tried to log in with my gmail i used but it created a new account, how and why?
contact #🆘┃official-support
is it on?
Can someone help me? i got 22 minute solo queue in Solar and idk why
People weren’t playing at that hour maybe
Or maybe it was the game mode. If it was solos, it’s harder to get games
it was Ranked, and it was in the morning, but it tired even in the envening
i need help with the official support
Can anyone explain why half of the heros keep showing as disabled in Quick Match? Randomly sort of... wth
Nvm, found the answer, it has to do with the newly revamped Morus Isle....
#😎┃game-news message

Any supporter here 🙁 ?
I got some trouble with twitch drops
I watch the NBPL 2026 but some drops couldnt be send into mu account and i missed this (last year i have the same problem with the 2025 NBPL hat..)
Now i couldnt find the drops anymore… send help
I send an pm to Narka Support and when I click to the link to go to the website, I get this error:
Should be a login expired code, maybe a different browser could work. I'm not sure which platform you are using
You can alternatively contact support via the in-game support button, the website (https://www.narakathegame.com/helpcenter/#/) or via our discord (https://discord.com/channels/750237703739539497/1266666139958640701)
When heaven and earth show no mercy, she steps onto the board herself to match wits against fate. The Astrologist Tara Gan enters the fray, who draw stars to dispel calamity and read heaven to rewind fate. NARAKA: BLADEPOINT is a multiplayer action combat game developed by 24 Entertainment.
thanks mate..i am sure its my browser fault. I always use weird browsers
Already in duo astral and in trio infinite nirvana but still didn’t get them , why ?
Can somone help why it’s happening (
😭
Will get them end of season
help me sos
Try Restart
still cant
you get it in 44 days when the season is over and new ones begins
Every time i try log into my naraka account to bind my twitch account it says login fail idk what to do
contact #🆘┃official-support
Hello, for the custom room, would it be possible to have three different teams in the Yang multiplayer universe? Thanks in advance. 🙏
No
Only 2
Ok thanks Leya ✌🏾
Hey, I wanted to ask if the team removed the Armor Hero event gate? I haven't seen it for 5 games in a row.
I think is once per day (not sure). Because I only had it once in my first game
I don't think so. I've been playing since the server opened. I encountered it in every match. But by evening, I stopped seeing it.
I played Rift Traversal mode when the server was open. I encountered the event gate every game. When I returned to play in the evening, I couldn't find the event gate anymore.
The new stage is bugged and currently closed. Should be back up shortly. (not today)
Okay, thank you very much.
Inor wan skyward dragon outfit keeps appearing and disappearing while using weapons
Disable outfit attack rotation in customization
Oh it worked thanks ( ╹▽╹ )

so when does my rank get put into this server does anyone know
because im plat 4-3
is there like a thing we are suppose to do when in game to change our rank on server
The server ranks are based on server activity
oh ok
Hi everyone. I bought a costume, a star on Kurumi. But it doesn't show up in the game
What should I do to make him appear?
It should be in your inventory if you bought it from steam
yes
But it's not in the game.
Not even in the inventory? Where is says Star collection
The whisper of the wind on Kurumi. It's on all servers except the Chinese one
make sure to check here, like kioshi said
and activate it from here
Oh, thank you very much
2 possibilites:
Either you need to restart the game for it to appear
Or you mightve bought a (CN) version of the skin, which only works for CN server
Ok, close the game and restart it, it should be there then
Having the game open while purchasing requires a restart for it to be actually in your ingame inventory
maybe i can help in pm's


Anyone know where this skin Verdant Guardian Fluffy Fur for the Fistblades came from? Was it an event that passed?
The cat paws fistblades?
Valda show goodies
mhm!

thank you for the info tho I was looking all over
With love 
is there any fix for this? i have this now every 30-60sec and my Ping is stable 14-16ms. 
Battlepass
Maybe itll get back with retro bazar or some other events like that
It is from Aurora season I think with the panda Feria 
Heya @native gust 
Regarding the current event #🛸┃spaceship-challenge how do you determine the fastest?
And is there any distinction between solo and trios? Since trios would probably be faster with 2 more people 
Isn't there a timer in the top screen?
You are allowed to do whatever it takes to get the best time, except exploiting bugs or cheating
Mhm I didn't paid attention the only time I tried, so a pic with the last fallen boss is a valid entry ? 
I'm seeing that it's a bit tricky to get the timer right
You can just take a pic of when you Finish, We'll change the winning conditions
Alrighty thank you for the answers 

Hello. My friends Naraka game keeps crashing mid game but this only started to happen after the recent update, does anyone had the same problem? Is there any known fix? Thanks in advance.
Update drivers and everything
You can also reinstall game
Fighting takes a lot of effort
A man can get hot
-# It might’ve a visual glitch. If it’s still there after you restart, try updating drivers. If it’s STILL there for some reason, message #🆘┃official-support
LE BOMBOOOO CLAT

Is there any way to report racism 🤔 without waiting months on end for something to be done? Or does this get swept under the rug until a ttiktok is made about it?
No clue about how it is handled internally but when you report someone you can select 'Message Board Report' on the report type and explain in the reason right below
Anyone want to buy the Lyam Liu and Tarka outfits with me? On PC
The event is over I think. You can only buy a pack in the shop
can you explain me how to do the movement faster using dagger dash
i was trying to use dash multiple times like others players in mid air but couldnt succed
what combination of clicks need to do
Is anyone else experiencing this? All servers in Naraka are red and the ping is super high, but my other games are completely fine. Is this a Naraka server issue or maybe my ISP?
I play on the xbox console
This one is probably the legendary dagger souljade
Attack>Dodge>vertical Attack
After that to be able to dash again mid air should i press something else
On the middle of the basic combo
How the combination o clicks goes
By repitation x3
Or x2
Ok
is anyoine else at least na side struggling to come up with matches fior ranked?
li want to play ranked but me and my friends in duos and trios cant get a match to pop for anyhthing.
Hi, is there currently any server issue or ongoing maintenance?
I keep getting this “We are all unchained now!” notice and all servers are red/high ping, while my other games work perfectly fine.
There should be no issue with the servers
If you see 500> in red where you pick the servers, it’s a visual glitch
I don’t think it’s just a visual glitch because the high ping actually happens in-game too. Other games are fine, only Naraka is lagging badly for me.
Driver update and if it’s still like that, reinstall
Alright, I’ll try reinstalling it later I’m playing on Xbox. Thanks for answering my question, by the way
The other team still getting through reports or is racism just at the bottom of this list? Or does it have to get bigger attention from random strangers on a platform first before something is actually done? Just let me know.
forwarded
hi guys so my gf is lvl 6 on ps5 any she doesnt have the room tab?
how can she join my room?
im on pc
Needs to be either lvl 10 or 20. Can’t remember exactly
afaik 20
okk ty
hi im trying to play in survival duo or trios but im always alone and dying cuz im fighting duos or trios did i do something wrong pls ? 🥲
Did you turn off "Fill"?

thank youuuu ❤️
is anyone else having iisues trying to get a match in solo queue
<@&1268843709106229278> 
Solo is dead
Im perma stuck plat cuz no game
ibeen tryign with duos and trios for th elast 3 days at different times.. dead.. this is dumb
i wanted to rank up though.. kind of stupid that no option to now
i know, I wanted to improve in solo, cant
Can I ask you guy's ranks?
Just started a new account after 2 years losing my original acc, I'm lvl 50, solar 4 and haven't been able to find a solo match since mid day yesterday
If you do get a match you will be fighting bots until you rich higher level.
Is it safe to use an app like this, or... this specific app to control my mic while playing Naraka? I have seen other similar apps get people banned on other online games so I don't want that...
https://github.com/reaperhammer/micmute/tree/anti-cheat-safe-sound-feedback
Hello! I can't buy "admiration" to send it to a friend to get the "Noble Generosity" frame. What should I do? It says "Cannot be purchased due to technical issues"
That feature is unavailable on Steam
So if I play NARAKA on Steam, I can't send them for gold?
Can I add bots in custom rooms?
Don't think so
correct
How else can I buy and send them?
Can not :/
how do i fix this on xbox pc, do i have to just reinstall da game
worth a try
not sure how trustworthy this repo is but if it just does what it says in the description you should be good to go
Hi. I encounter much more hacks after the game opened VNG server.
I am not sure if all hackers came from VNG server, but since that time, the hack appeared very often.
Can I ask what is the condition to detect a hack in the game? Why Naraka always need to wait at least weeks or months to ban the guy?
There is different ways the anti cheat acts, if its 100% sure that it is cheating the ban is instant. In other circumstances there has to be a manual review by the anti cheat department to make sure that legit players don't get banned.
I wanted to ask because I thought about the situation that the cheater just edit a code line in the game patch, which cannot be detected as 3rd-app supported.
Same as the booba physics code line edited was popular months ago.
The cheater open the file and ON the disengage for his account when he even didnt use the Green Glyph. And yes, my report until now the guy still not yet get banned even though a lot of players confirmed in my report
tried both i think..didnt work so now reinstalling 
This is highly unlikely for the "extra" physics its just a change in a config file so its kind of intended to be able to turn it on.
But what you are describing is most likely, if true, just cheating with a 3rd-party tool .-.
🤔
U know why i mentioned this... when i created a custom room, i noticed you need to ALLOW disengage in the room then only the players inside could disengage... Im doubt if that cheater notice and take advantage on this button
Because he sabotaged our Solo Rank for 2 months. And nothing changed. He was top 4 and now top 1
How can I change my region in game?
As in permanently? Can not
Hi! Are the daily-check-in rewards limited? Like it says “Sorry, insufficient stock, unable to redeem”. I haven't seen any information bout this..
yes they were limited. if they ever get restocked it will be announced in #📢┃server-news
Thanks 😔
does your ingame rank sync on discord and how do i get mine to sync i've already bound it
should i reinstall still having queue issues
going on day 3 of not being able to find a match
Discord rank is based on discord activity
Queue up for duos or trios at peak hours


