#š¦bug-hunt
1 messages Ā· Page 40 of 1
Dear PNS moderators. Whats the process of getting into the feast. I was clicking 5 seconds before the event starts and it says I am in que and then suddenly says attandance is full with 0 seats.
Absolute Rubbish have tried 4 times making Kings feast, Its Bullš©
The same thing happened to me as well
I did the exact same. I havenāt been able to get into any of Kings feasts
The Feast scrolling banner did not automatically dismiss for me after the Renowned Ruler feast ended. I had to restart the app to get rid of it. Sorry no pics or video.
Hello! Please check following bug. Steps to reproduce:
- Open heroes skin window.
- Select the wanted hero skin.
Expected behaviour:
Skin button should not cover the Activate button and needed amount of frags.
Actual behaviour:
Skin button is covering Activate button and the amount of frags (screen capture attached)
OS: iOS 15.4.1
Device: iPad 8
iPad has always had display issues. There have been times I couldn't get Levinia frags after ResWars or WK rewards
Not optimized for iPad's, I've reported it many times in the past year, I don't think they plan on fixing it
Still getting that banner going on my screen. Am i suppose to let it run its course š
Close the game and renter
Any moderators on? I have a friend who got locked out of his account since the update. Hopping some one can help. @hushed plinth
Email: global.support@37games.com.
Mods wonāt be able to help with accessing accounts.
Thank You š
What exactly is happing? Error code or anything
Ouch. Bless his heart. That must of cost 99k flights. I'll see what I can find out.
Lol yea, I have seen that before usualy when the game freezes on loading. But for a split second.
I have a player having the same issue. I will keep checking back here to see what is found.
Wo finde ich die Email Adresse von Spiel
Email: global.support@37games.com
Kann ich auch bei dieser Email, VerbesserungensvorschlƤge schicken
Yes.
Vielen Dank für Ihre Hilfe
There's a few players on FB experiencing the same issue. Showing it as Lvl 1, s9999. CS are yet to give a reply. If I find anything out I'll let you know
Have them try again. They're saying he sound be ok now
@--------JB---------#7315
Anyone else having issues with the freeze feature not lasting the entire duration it said it should be?
ā¦.. and a neighboring alliance using forced relocate booting my alliance members that are within my alliance territory?
For the forced relocate, is there an overlap of territory? There have been some issues the the priority of territory lines
Yes there is. But you would think that if theyāre in your alliance territory theyād stay there.
The size of scout is bigger than the usual, I think it's due to the latest march skin, those tanks look large too.
Top is my member with GI JOE march skin, reconnaissance soldier looking large
Bottom is mine with the clown march skin, for the comparison
Seems we have a new bug
Solo Rally .. happened to me on lair and happened to a friend on res war ! Its a cool thing but still a bug you know š
Wish it would become a permanent glitch. Tired of cancelled ralliesā¦. Especially when everyone is running 7s and I want to run a big lair but nobody joins
Sometimes it happens (from experience) where Iāve joined a rally and just as the rally marches Iāve direct ported and i end up abandoning the rally (and then the lair report showed only one person in the rally as a result)
When I was still small hqsā¦.. if nobody joined, they autofilled with botsā¦. I miss those days.
Lol. The convenience of having a farm 𤣠ā¦until you forget that all the marches are out gathering š
Except no room in our main allianceā¦. Farms are in a separate alliance
The math for Mega March doesn't make sense to me
my march is 156,100 and Mega March only added 7,660 which is closer to 5% than the 10% additional I was supposed to get
Is this your base march? With our weapons subscription. And so on.
according to Hall of War that is what my march is
It is 10% of the march size from your HQ only.
Using that number, 10% of my base (HQ26) should be 7,950 and NOT the 7,660 that my march increased
I was just playing Puzzle Duel. Near the end of the match it was my turn. I did 1 move & it went back to the enemy's turn, instead of giving me 2 turns. The 1st day I was playing it & in the middle of a match it gave me 1 move, then the enemy 1 move, then went back giving 2 moves afterwards
How exactly do you go about getting the March skin, me or anyone within my alliance havenāt seen any events off it
It's from Floor 50 of Base Trial that's currently ongoing and will end in 9 hours
The puzzles is buggy from time to time. Multiple colors in same place and it is not possible to know what color of tiles is where.
Ty
You have a ss?
Have what?
@late steeple Screenshot⦠aka ss
Going directly from the Quest window to Ruins Shop glitches and make some chip items unavailable.
Restarting game doesnāt fix it.
But going through the ruins building does fix it.
Can't have your cake and eat it too
Is this bug ?
I can only view 8-9 quest in showdown page the bottom is getting blocked
Arena Bug
I'm having that issue too, as well as several other in my alliance
Hi - thank you all for the above - we have reported 
Theyre looking into it!
Thank you for posting this
When I try to type the word Analyze, the system replaces it with ****yze, thinking I said a bad word. Would it be possible to add the word Analyze to the exception?
Hi - Iāll add it to the list. For any more that you see - can you report in #ācensored-words thank you
Error in translate:
In English, the Heroās name appears. in Portuguese, no.
The option āTap to viewā, too.
Other question:
When replying to an Alliance Mail, the message is grouped into player messages. The problem with this is that, sometimes, the player who sends the Alliance Mail, when he receives an answer, doesn't even remember the context anymore. It would be interesting for the game to show that that message was in response to the Alliance Mail and show the corresponding Alliance Mail.
Minor, but still a bug. It doesn't show how many diamonds I get, until i click the diamond
Thank you Iāll send this one off to be corrected
This one - will be good if you can post in #šclosed-game-suggestions (and any other suggestions welcome too; thank you! š)
I didnāt even notice on mine (clicked it too fast) checked on mini - mine is the same as yours. Thanks for letting us know
Did the same on my 7(š) farms too
Hey is this a bug or just the new look? Last showdown it wasnt cut off like that
It's the new Showdown Quests. Announcement had been posted under #š©¹patch-notes
Yes i see thats the Star. But in the bottom part of the window the quest are cut off half
I have the same thing. I'm on a phone running Android 12.
I would like to ask a question: The exclusive Nanoweapon bonus of a hero applies only when the hero is equipped or does it apply independently of equipping the hero?
Nana weapon bonuses only work when equipped. And the exclusives only work when equipped on the proper hero
I know that. What I'm asking is that the already equipped Nanoweapon to the Hero provides the bonus only when the hero is selected for the rally or the bonus of the equipped weapon applies no matter what.
I believe it applies no matter what but im not 100% sure
@viral night Are you on some version of iPad by any chance?
IPad isnāt optimized for viewing of this game :(.
I have reported it to CS because there is FINALLY an issue they might do something about.
Nano weapon bonuses are passive, so they apply all the time as long as they are equipped (for the general bonuses) or equipped to the specific hero for the hero specific bonuses.
Example. I have a green remote control for Agent X. It has Troop HP bonuses, but only if it is equipped to Agent X.
mine is a mid range samsung galaxy device
Oh. Well then, take a screenshot of the issue, edit to show where the task should be, contact CS in game, and include your relevant device information.
Completed all 5 personal quest. Now there is a text block overflowing into view. š
Thank you for your feedback, we already reported it š have a great evening.
Thanks. I scrolled up here and didn't found any report yet about this issue. š
Help! Since the last update I cant get into the game, stuck on 55% and the "fix game" button just closes the app down everytine
Clear your cache. Enable airplane mode and off again.
Yay!! Thanks so much!! :thumbsup-2:
How do I recover my account? I was playing last night and got on this morning and it started me on a brand new account. Unable to find or get to my main account.
Not the Real % to trans. Write 17% i'm at 20.48%. that's nice stolen
Have you connected your account to any of these services?
The math is the other way. It is 17% of 1204819
Once u get 5/5 on the new adding to alliance showsown
Yeah. Itās been reported by a few people and has been submitted.
Ty
I have an issue to discuss. A teammate tried a 36 level zombie lair. T10 Fighters, 238000 march, good gear. He used Ulrik 5* red, Noct, Barbie, Sanguine and SeonYou. He was defeated, 46%. He replaced Noct, Barbie and Sanguine with Requiem, Mars and Meyers, all 5* red. He not only got defeated again, but the percentage was 44%. The 3 first mentioned heroes, Noct, Barbie and Sanguine offer 100% attack and defense to Fighters and 25% HP to fighters. The 3 5* heroes, Mars, Requiem and Mayers offer +120% to troop attack, defense, HP. This applies to all types of troops, including fighters. So, by making the replacement he actually has a bonus +20% attack and defense to Fighters and +95% HP to fighters accordingly. How is it possible, not only to win, but to loose with worse percentage? I have screenshots from both attempts. Please explain to me.
Please send me the screenshots. I currently clear a 36 lair with my T9 Fighters, so I will be able to assist. For questions like these, please post them in #š”battle-chatć»lair-talk
One issue is the tactical skill, your friend only had 3 fighter heroes, so he's missing on 500% tactical skill. Tell him to try Ulrik, Sanguine, SeonYou, Meyers and the highest between Mars and Requiem
Tactical skill? I haven't even heard it. Don't know how it works but I begin to suspect. I guess, for best results, all your heroes should be of the type of the troops you use, right? Whatsoever, I thank you for the answer.
4 out of 5 should be your troop type
Thank you all for your explanations!!! I learned some things!
The alliance rss spot building rules have changed. Now just one troop can be deployed. Why the change?
What do you mean? You have always only been able to deploy troops to one alliance building at a time.
When I tried to reinforce the building crew, a message popped up saying that just 1 troop was permitted to build. They've changed the rules for erecting alliance buildings.
1 troop? Or one troop deployment
Perhaps the cap was reached when you sent your March to build.
So it means 1 troop deployment. I just tested it out. Itās not talking about the number of troops. Itās that you canāt be in more than one alliance building at a time.
The only exception to this is for gathering in the alliance mill. But building it counts as being twice deployed. This has never been allowed.
(1) One troop - collective noun - multiple troopers in one troop.
(2) The rally size was more than adequate to allow more than one troop to be deployed.
(3) We have up to now had more than one troop building.
I am telling you that this has always been true.
You cannot be deployed multiple times to multiple alliance buildings unless one of them is the alliance mill to gather, not to build
This is not a bug
It is the way it has always been
You can also only build one alliance building at a time and you will get the same message if you try to help build another.
I have more than once sent crews to erect alliance mills from my main and two farms. This is a change.
I promise you it is not. It has been that way since I started last year.
You have never ever been able to build two alliance buildings at once from the same account.
Just one building, not two buildings.
And you are sure you werenāt anywhere else in an alliance building when you tried to go build?
Just after DR. I hadn't returned from Fort.
Sorry. Discord keeps losing the reply icon.
Just restarted my iPhone, so I hope the send arrow is stable now...
Thanks. I understand the conflict now. The error message was misleading.
Itās because thereās a slow mode on
When are notifications going to be fixed? I just got zeroed because notifications did not go through⦠itās very frustrating spending money on a game and getting simple fixes getting looked over because āitās not importantā. Please fix items that need fixing.
Notifications? You mean from your watchtower?
Game notifications.
I second the notifications. Been almost a year
I will make sure it makes the report.
Itās definitely not unimportant.
So if Iām at no fault of my own, is PNS going to reimburse me for speed ups and resources to replace 4.5 million troops?
I canāt really speak for them on what theyāre going to do. I am just a player.
Itās been over 8 months and still no fix. Itās ridiculous. This may be the straw that breaks the camels back for me if they donāt make it right.
Exactly. We are merely middlemen here. We can try to get issues looked at from our end but there are never any guarantees as we are only players ourselves and not employees of the game company.
I get it, and not saying anything against you. This is all on PNS. I know where their priorities are.
Can I get some mods to help with CS? They are oblivious and are not helpful at all. Itās like they forgot that they never fixed the issue with notificationsā¦
Pretty sure they haven't found a solution for it yet. Also it doesn't work on Android either. I get notifications about something, but they're in French and aren't about anything useful.
Hello! I remember I have those delayed notifications sometimes too but they usually disappear after game update (from google play) or reinstalling. have you tried it or didn't help too?
I tried everything, and literally nothing works on the main account. On the same exact phone, all notifications work for my farm account. CS is oblivious to this as well, I need to talk to someone that can actually help. Please DM me with a way to reach real CS at PNS.
Oh that's really bad. I will try to check what I can do, thanks for your patience! First time I had the problem it was really annoying too, I just had to use timers for shield or mystery shop etc
I added it to the reports yesterday, so itās been shared with captains. And Iāll keep sharing it and pushing for it to be fixed. I would also like my notifications back.
Hello. Anyone know how to log out of your account even before you log in to the game? So it dosent auto log on to the account? Cus i have problem getting on.
Do you actually swipe the game off the screen when you ālogā out, or do you leave it running in the background?
Mine stays up, but I have background refresh turned off, so I rarely have an issue logging in.
I close the game. But it wont let me log into my fb used that it normaly try to log me on. So i wanna try go into my other account, but i dont know how to log off when i dont have the settings down right ingame. So do you know how to log out without log in?
Sorry, no. I go in via GameCenter Iām also bound to Twitter but have no clue how to actually get there that way.
I cant Get in at all. I Get error before Even getting online.
Itās possible fb isnāt working? Try and clear your cache on your phone. Maybe turn on and off air plane mode
Not sure if itās a bug or me being stupid, but I canāt seem to add commander experience. I get a āmaxā message, even though Iām not maxed. Any ideas ?
Ah - ok. I did not know that. And Iām at 5m out of 47 million progress in it. Ok. That answers that. Thanks
Are you using 2 different FBs for the 2 accounts? I had that issue and had to bind one to a Twitter instead. Never had it again
R4 s can sign up for res war right? Itās not letting me. I checked the requirements
Requirements are different for clash I think. I know r5 and officers, well at least the diplomat
I was going by this chart. But I guess u need to be r4 officer?
I understand. But itās clash week. Look down the chart. And Iām sure your correct about res wars.
Ahh I see it now , thank you Kazumi
Yes, I posted elsewhere. Res War is any R4. Clash is only Officer R4.
How to upgrade fighter, shooter, rider in Nova Chalenge?? I think this is a bug...
Are you referring to the Ruins?
You cannot increase them at this time. Hopefully in future Nova level increase
Same name in Portuguese - BR
I will report it again.
Purchased resources speed up w card. Notifications on it stopped popping up on it after day 3. Forgot about it and did get to collect the last 4 daysš„
Iāve noticed a lot of notifications arenāt working. Not just for phones.
Iāll keep a closer eye now and report it the next time I notice it.
By any chance are you an apple user? Some in game notifications havenāt worked on it for quite some time. Like hero rental for alliance trial doesnāt show up on home page or event page if itās ONLY for hero rental.
Yes, it was on my iPad
I detected something during Light Ups event. When a person sends, in the chat, the coordinates of another person, when we click on it, Light Up goes to the person who sent the coordinates, and not to the person who uses those coordinates.
When someone clicking on the coordinates, it should be information about the owner of the coordinates appears, not the person who sent the message.
Now thatās weird.
I'm not sure if I'm tripping here but I just ran a 42 lair and did not get the 4 weapon promoters from it. Anyone else have this issue ? And the stamina timer is really out of sync
so here Line 4 suggests that glory level can't exceed building's level.
if this is true then there is a bug cause for example HQ 26 can have glory level 30
how is that a thing? or someone at HQ 31 has level 40 glory level
I took the personal quest spend 18,000 diamonds and it hasnāt been calculated. I had 22.6 k diamonds before I started. I no longer do.
I have sent to CS as well, I just thought others should be aware as well.
It isnt spend 18k diamonds. It is buy 18k diamonds
Same. I saw that one too and dismissed it.
Grrrr. Thanks.
Reading helps š¤£
Lol. Not doing it when Iām at work helps more! Butā¦slow day so not much to do atm.
Shhhhh! š Donāt draw their attention to it lol
Thatās because when you tap on the message, you are getting the options for the person who sent it. You need to actually choose go to the coordinates. Otherwise yes, you are going to light up the message senderās lights. Thatās not a bug. Thatās just normal game function.
That light up button is for the sender of course. Thatās exactly why theyāre posting the coords in the first place. Itās also why if itās your board you want lighted, and not someone elseās, you donāt need to send coords. You can just ask someone to tap on any message you send to select Light Up.
Example.
The system gives the option to go to the coordinates, but when we click, the options are based on the player who sent the message.
It would be interesting to add a variable in this case, since when we click on the coordinates, itās understood that we would like to have information about those coordinates.
Yes but thatās not a bug. Itās working exactly as supposed to. When you tap on the message, all of the options given to you are relevant to the sender of that message. As I said, this is precisely why they share the coordinates of others. So you can go to that person directly, and not to the sender of the message.
What youāre sharing is a suggestion for #šclosed-game-suggestions because itās not broken
They posted coordinates. So choose Go. Anything else you select is relevant to the sender. How is the game to know you mean someone else? It will naturally show you the options for the sender.
I understand, but in this case, I clicked on the coordinates, which are clickable, so that the color is different (blue).
I confess that I was in doubt when submitting the case but, in view of the color issue, I thought itās more of a bug, since itās something detectable by the system, so much so that the system creates a field, in the option, to go straight for the coordinate.
But in your video youāre tapping Iluminar for the sender because of whose message you clicked on. You didnāt click on the coordinates once the window popped up. You have to.
I couldnāt complete the message, because of the timer š
Anyway, just in case, Iāll send it on the suggestion channel. Thank you!!
Restart your game. This happens to an alliance member yesterday
Will try. Thanks
is this a confirmed bug? any comments? @rustic moon @sullen oxide
Yes, you're right, it's the same for me. My rider camp is at level 32 glory, but the camp is at 30. It's been asked a few times. I will forward it. š
To go to glory 37. You only need building level 19
Good for the Player, but bad translation.š
this bug can unbalance a lot ,
Are you accessing it via your daily quest? Progress has been 0 lately if you are doing that, that has been reported. You will get your progress if u access from ruins directly instead.
Itās not a bug. Itās just an error in writing. The limitations for glory come from how many buildings you have at a certain glory level, not the level of each building itself. This is different from modules and gear which are HQ-dependent.
you are talking about glory refinement
that's a different topic
i am talking about the 4th line in glory description
it clearly states glory level can not exceed building level
I see that. But to my knowledge itās not a bug as it has been possible for a very long time. We can ask, though.
been a long time is not a technical term specially regarding the costumer support in this game
i been reporting the stamina bug for like 6 months , i am sure it existed long before that as well it took me 6 months to make developers understand that bug and i had to start opening new tickets everyday till they got it fixed last week,
Not sure what bug youāre referring to. Iām also not customer service.
about the glory instructions i think it's clear in the text
other than the text itself
i think it would make sense not to have glory level 40 when you don't own that specific building at level 40
gaming logic wise , imo.
i know you are not CS , i was referring to the poepl i had to talk in the CS tickets ,
a short breif in stamina bug term
timer used to freeze every 2 seconds
i had to make several videos with in picture explanations to fianlly get them to see it š
anyways it's fixed now only a little 18 sec delay remains which doesn't stack up so it ain't important, the main issue was solved
I understand the glory text issue. As I said, we can certainly make a report of it. But itās also best to send it to CS.
sure i also have opened the ticket , wanted to follow it through both channels here and there šš»
Absolutely not correct as my little 20 shooter now has glory level 27
@rustic moon
what's the meaning of the 4th part in this picture? underlined.
it means you sent yey another screen shot that proves this bug
a lower level building carrying a higher level glory
basically you shouldn't be able to go to glory level 27 when your building is level 20
or either they should delete the glory instructions text in next update which seems easier than fixing the main issue
which caused unbalance š
Exactly. I will be reporting it on my end too
Anybody else get this issue trying to get into the feasts because I get this everytime but here is the proof how effed it is
Why can't anybody log into the feast
It's full since.05 seconds
It's been full for like a week lol
Gotta be quick as a bunny
Think even quicker than that š
Gotta use that magic tappin finger set to high speed and start 10 seconds early šš
Best customer service ever. Apparently Iām the only one that has this issue. Such BS⦠Iām done with this game. Good Job PNSā¦
Not sure what the problem was. Would you mind sharing and then maybe we can see what was done about it?
I posted here a couple days ago: #š¦bug-hunt message. Check posts from 5/18/2022
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
So you posted it 2 days ago. Problems donāt get fixed straight away. Between the communication from the players to us and then from us to the CC and then for the CC to gather everything we sent them and fix the issue/coding etc - it takes time.
Rome was not built in one day.
Just a little patience will surely be acceptable š
And regarding the notifications - the problem is known. Weāve been pushing hard for it to get fixed.
Iāve been posting about this issue since last October. Clearly they all know itās an issue, but they pretend itās not, and just ignore the fact they have an issueā¦
Ok, well Iām sorry to see you unhappy. Letās hope that the issue gets fixed eventually.
Weāve only been posting about notifications issues for a year now
I didnāt know what the original issue was.
I saw later on that it was regarding notifications.
We get the problem across - Iām missing the notifications too. Aināt super happy about it either.
DM me SS of the full convo and your state and proper in game name spelling(special charaters if there is any) I've reported it many times
I may sound snarky or like Iām putting people down. Iām not. Iām truly stumped as to why notifications are so important.
So what if I miss a lair. One of my alliances runs them at 5:30 am my time! If my phone went off at that time of day Iād be livid!
People are more concerned about not getting notifications of incoming attacks on their HQ.
Yeah. And itās about shields and also events. Itās not about the lairs.
Kind of wonder if they just cut and paste messages when you have issues because a couple of us got the exact same email
Baseballā¦.but whatās the bug?
The answer of B and C
Is there an issue with the Balanced talent tree? If I activate that tree, it takes more time to train troops. I should expect it to be less, because training speed increase is there
You are also increasing capacity so you are training more troops at a time.
Ah thx. That may be it. Ill check it put
Thats was it @sullen oxide. Thx for the quick replyš
Football the American versionā¦. Football everyone else version lol⦠aka Soccer
That's what I took it as
Thank you. Sent over.
Not sure if any covers this but I canāt scroll down on my iPad (bugged) but my phone shows it just fine ?
Yeah, know bug. The game is not really adapted for iPads.
Kk coo,iPad has a bigger,screen on map too hehe thatās fine lol ,yea I just group mailed all the cords to try to help with it.I do like the game way better on my iPad over my phone though ugh š£
Anyone ever had a issue where it wonāt give r5 option to appoint governor after winning wasteland?
Yes unfortunately it happens every WK. Can you message me in DMs? Just so I can find out what happened up to that point and we can keep a record of it.
𤣠Iāve said the same thing!
Most CS jobs have a copy pasta list to respond to questions
The actual training time is not the same as the time shown. Anyone else see this?
Itās been reported by a few people
In yesterday wasteland war, i was told a player landed on the safe area in enemy state but was forcibly evicted using the new perk, he was than randomly pushed onto the wasteland danger area and attacked . Is this possible ? If yes, should this be a bug or just a possibility the developers did not consider?
The relocate talent is a random relocate, so it is a possibility. I was part of a group not to long ago where the talent was used on us. Some were ported to the edges of the state, some moved only a spot or two, and some landed directly in front of the person who used the talent.
So, not a bug, just very bad luck.
Than this would be a grave risk to players who got accidentally expelled to wasteland area.. i had always thought that area was out of bounds .
Omg this has been a wonder of mine since we got the new talent it was never reported yet so that's scary
No, itās never been out of bounds unless itās agreed to in NAP between the states. Personally, I think the devs want us to park there to hit, be hit, and gain turrets or hub quicker.
You have seen states where sanctuaries are sitting in the grey to prevent opponents from attacking from that area?
Itās not an out of bounds area to be randomly relocated to. Itās why before I used a random yesterday, I made sure our mud had no holes. Direct relocate is the safest option if you canāt afford the chance of a random port onto the wasteland.
Then why are they trying to say that I switched talents or boosts between images instead of taking responsibility?
Ahemā¦theyāll say theyāre trying to cover all the bases.
I say itās because CS has been told not to accept responsibility beyond the standard apology we get every time we get a response.
We have no control over cs replies. All I can do is submit it from my side with as much detail as possible and hope it can help it get addressed
Trying to promote T1s to T10s for vehicles, while it says i can promote 2k it doesn't actually promote that many...It only does this for vehicles
No, i donāt mean out of bounds as in player agreed nap . I meant that i did not know that random ports allow sanctuary to land on wasteland . I now realise it is a possibility which is made more real by the ā expel sanctuaryā alliance function.
Essentially you might land your sanctuary on an enemy alliance territory during wasteland and send troops to war . Enemy alliance expels you and you land on the wasteland area randomly and get burnt.š± and it is essentially a frightening game possibility and not a bug.
We will put it in our reports. Thanks! Please also report this to CS in game.
Is there a bug or glitch on the Swp weapon transfer ?
No not that we know of - our state successfully transferred one today
Ty Iāve tried 23 times now to transfer and it wonāt budge
Thatās not a bug. Sometimes itās one hit. Sometimes itās 40. Itās random.
Why is the picture in UC 38, 98, and 148 for Dr. J that of a female wo doesn't seem to resemble Dr J?
Not a bug it was the first design of Dr j
Ref pic.. thx bluecherry
Ive reported this more than once but Ill say it one more time in hopes that it gets real consideration before I decide to stop letting this game agrivate me and walk away. The feast entrance needs to be fixed in a real way. When I see the same people ,even in my alliance, able to enter every feast while others are repeatedly locked out. It is extremely frustrating and turns the player gaming experience from fun to just aggitating. When some are constatly locked out they are put at a huge dissadvantage in several ways. Please fix this before it leads to more frustration.
This is not a bug
Well it is for sure a huge problem
Weāve reported it a few times; but they havenāt changed her out. She was one of the original designs for Dr J (Bluecherry is correct)
Yep. Feast entry is terrible
Yeah, it does need to be fixed. 15 seconds is all it took this time to be maxed. Sigh.
Hundreds of thousands of people making the same request. Itās going to fill fast.
Itās not a bug. You are put in a queue but you are necessarily in the first 30k of that queue.
Anyone have this issue with an iPhone 13 pro max.
Oh thatās terrible. Can you report it to CS? Iāll also share it with the captains.
@solid cloud driving at the moment
When you get a chance lol no worries
Oh wow that is interesting.
I don't have an iPhone but ive had this happen on my phone which is a galaxy I had to restart my whole phone to get rid of it. Super annoying and stubborn to get rid of š¬
@solid cloud @oak edge Apple had an update. Iāll try that first
This happened to me multiple times and then i found out its the little arrows button on the bottom left. Press that and that should fix your screen.
Thatās not it. The entire right side and the top is completely cut off
From looking at his screenshot, it looks like the same issue i used to encounter.
Hmmā¦others have said itās an issue too but I do see their arrows are pointed in. So they did do that.
Which happens when you expand the screen using the directional arrows as shown in the video :). Press the arrows again and see what happens.
Oops, thought I was replying to OP, didnāt look to see who posted. Sorry :).
But we have also gotten reports of issues with the iPhone 13. None the less
Iām very aware.
I just. Checked. Also get this on iPhone 12 Pro
My whole screen shift down and I have to reset the game to clear it
Also happening with discord. No send button
That one is because the channel is in slow mode. When the timer runs down to zero, youāll be able to post again.
Next time it happens, try pressing the arrows button thats on the bottom left next to the search button.
@gilded zinc ok thanks
I think thereās 2 monsters on the right
@gaunt shoal there is. And on the next stage thereās 2 in the back row and 3 in the front row
Yup! @rustic moon is correct š
There is some strange activity in tile stuff, like alliance trial and UC - the ārealā tile is hidden behind another one that never clears. Look at the center, 2nd row from the top.
Im gonna go and test my UC see if I can duplicate the same fault - if mine is all ok (brb) can you please raise a ticket with CS? mine sometimes does it with lag that Iāve noticed; and going out then back in fixes it. (not so great for alliance trial however)
I tested on both farm and main - mine are ok. If youāre still having the same issue with yours can you please raise a ticket with CS. thank you š
I just watched the countdown for stamina. It reset with 4:02 left to generate 1 stamina, but didn't give me that one stamina back until it was at 3:29.
33 secs X 120 stamina is 1h 6m we're losing out on.
The Hero frags you receive are different from the ones shown by clicking on the frags in GI memory and Supply Kit. I was disappointed!
Can you please clarify what you mean by this?
Go to the above mentioned events and click on them. Then see what heroās are shown. Once you claim them in event. The heroes that you can use them on are not the ones you saw in event screen.
What heroes? The GI Joe characters?
Iām not sure what frags youāre talking about. There are no frags in the memory event. Those are just characters from GI Joe on the cards. Theyāre not actual game heroes. You get 5* cards and perfect frags for the heroes that are in the game.
Thatās not an event. And those are perfect frags that can be used for certain in-game heroes. That has nothing to do with GI Joe.
There is a bug when entering Ruins...
Difference when entering to Ruins building
And when entering via daily quests (Make purchase in Ruins shop)
Sometimes in arena, it takes me I to Noah's tavern. Haven't been able to screen cap it. Anyone else? Am I crazy?
Maybe when you lose and that after-match screen offering you to improve heroes. when you click on that they send you to Noah tavern
Loose?
Itās what happens when you accidentally click the offer to improve heroes
Sounds like something I'd do
Husbands account logged him out and for some reason has him signed into a guest account, how do I retrieve his information or how does he retrieve the information to get back into his correct account
Hi - get him to check more > settings > manage char. first;
and if his main isnāt there to switch to; then get him to go more > settings> account > user settings and switch account and input his normal login details (via fb, Twitter etc or however he logs in)
Sometimes in ruins it takes me to fighter camp
Sometimes in Noahās tavern it takes me to alliance hall. I had no idea this was a thing for anyone else.
I just bought gi Joe frame with poster points and it says I donāt have it
You shouldn't have had enough points yet.
Had enough points⦠but I was looking in the wrong spot. Found it š
Read the wrong event. I'm still trying to save up a few for that one. I was thinking of the memory event
The heroes that are shown when you click on that frag are heroes that are NOT eligible for redemption - which it says at the top of the box that opens when you click on the frag image
Ok thanks for explanation. But it still got my hopes up.
I purchased the first 3 of these final prize packs but now it no longer shows I made any progress toward the grand prizeā¦
Look at your in game transactions and send the screen shots to CS. But if you look the first three are unlocked for you
gi joe memories 3 days?? i thought it was only 2 days, that's š©
Today was the last day.
Belongs in #š„game-general but it said itās 3 days on the collaboration button in game. The memory game reset every day. 3 days was the only way to get 300 tokens for the frame.
The first 3 are unlocked for me as well and I havenāt purchased any of them
Hey iphone users, anyone else out there unable to get any notification from the game since a couple of updates ago? (Yes, notifications from the game are allowed on the phone setting already.) Contacted CS, was told to delete the app and reinstall. Did it several times, but it doesn't work.
This is an issue for everyone.
I just switched phones and only get notifications from my small account
They have been broken forever. They wonāt work again. We are trying to push for fixes.
š© š© š
Since yesterday for some reason the game has not allowed me to train anymore or less then 252 troops at a time.
Have you checked the little lock on the bottom left side of your slider?
I second this cause if I switch to a farm and lock it my mains gets locked at the same lol
šš½š THIS little bugger!
Mine also gets locked on both main and sub account.
Sorry couldnāt reply right away because of this timer ā± lol. Weird that I never clicked on that but that was the issue. Thanks @slate flume
You may have accidentally locked your training amount to that May troops. Check the little lock š icon on the left of the slider for amount of troops if it shows locked š press on it to unlock it.
No worries at all! Glad that we figured it out š
Gunna put this little bit of smoke and mirrors here...
Guessing it's a bug, just came across it in the arena.
Main menu line-up might shows 128k... Player screen shows just a little different.
Please send to CC. We will report it as well.
Thanks, just emailed it through.
Missing troops. Troops went to hunt but never came back. Any way to fix?
Are they in state infirmary?
Nope
Did you attack someone from your own state?
No was attacking zombies and then went missing.
I think there might be a bug in pit . since this morning evertime i go in to steal someone's pit the pit that I am occupying is not showing. Maybe that's just me . This happens after my time is up to steal again also. I was able to steal lvl 6 4506 4507 4508 and up but after my time was up I couldn't steal past 4505 that can't be max , cuz I am gathering higher now . Scratching my head on this one
Iām not sure if what I say can give you some clarification, but Iām hoping it does. Each time you enter the pits on a freshly entered (not occupying anything) it gets smaller and smaller. Itās like the whole place is collapsing and the floors in the back are the first to go. So if I was able to steal on floor 3800 before, when I go in again to steal, the level lost 500 floors and now Iām only able to go up to 3300. I always start from the last floor and work my way back to the first to find some juicy pits. Hence the evacuation time⦠maybe??
For some reason I didn't get my troops back after valiant
they are not coming back at once, you should wait about 10min after VC. I hope you got them already :)
Just got them back,thank God,I had 5.4M t8s
I think i have a bug on my poster. I am pretty sure today morning i claimed level 14 rewards but having a look on it now shows me i am only half way of level 8. What's going on there??? š§ I am [R-A]Shoby76 in s165
That is what it shows me
This is a screenshot an alliance mate made of my poster log
Well... i went offline for around an hour and when i returned to game everything was back to normal. So thank you, if there was somebody working on this problem in the meantime! š š
I donāt have the screenshot but I was supposed to craft an APEX desert Magnum for McCarty and the game ended up giving me a fucking uncommon? Wtf is this, customer service never answers I need an explanation for this.
You were supposed to? You pressed craft and it said apex? But when it finished it was uncommon? Or did it say apex before you pressed craft? Because if it said apex before you pressed craft, thatās random and itās not what you were supposed to get. It just shows you the potential.
Every single time it will show you the apex of a weapon before you hit craft. It doesnāt mean thatās what youāre getting.
Every time I checked it said apex
Is it alright that when you join new alliance the alliance tech > alliance resource boost doesn't work..?
It said apex AFTER you pressed craft? Because it sounds like it showed you the apex weapon before you pressed craft. Thatās not what youāre guaranteed.
You canāt donate with diamonds for 24 hours after you join. Only with alliance tech tokens.
Or if you werenāt in the alliance and in the territory of the alliance when the boost was used, you wonāt benefit from it
All clear now just was wondering if it works good... I was on territory btw... š
the same attack, but reports from both sides. why don't the resources match?
Because one report shows how much you plundered with taxes, and the second one shows how much you lost
tax? oh, how much is the tax?
30%
Iāve reported to CS and thought Iād see if anyone else has had this issue.
This is my shooter main in s144, but I received an inbox full of lair messages for my farm in s187.
My rider main in 144 has received them for my shooter main in the same state before, but never from the other state.
Iāve had that happen twice (it was a while back though maybe a couple months) I couldnāt find a way to fix it either - had to send to CS.
My apologies if this has already been discussed. I get a large amount of app crashes. At any given time. Not just peak times (ie. Reset) Will sometimes crash multiple times in a row after loading and clicking anything. Would uninstalling and reinstalling help with this issue? Do I risk losing any data?
Sadly this does not work. I've linked game crashes with my phone overheating and my internet acting up.
Ive had this too! Got this from a box and this is what it turned into when making it
Do you have an older device?
The game wouldnāt play on my iPhone 6, could barely chat without it crashing.
Donāt think itās crashed on my phone since I upgraded it.
Same for my iPad 6th gen. Crashing was horrendous! It had other issues too, so upgraded that as well.
Now the only issue I have is horrible lag on both devices, mobile or wifi.
But thatās telling you what it CAN be. Not what it actually is. You donāt know what it is until you hit craft. Before that, itās just showing you the apex. Itās not showing you that you have an apex.
Unless you can show me that you hit craft and it said apex, but you didnāt get one, youāre just seeing the weapon for what itās max is.
This is also a Fox quiz question btw
The crafting system always displays Apex weapons until you craft.
I have a alliance member that blacklisted someone it was working for a couple of days and now she can see messages in game from said person is there something wrong with the blacklist?
Are you certain the other player did not accidently remove this player from their blacklist?
She said she did not understand list but she went in and tried to re blacklist and it won't let her on her main but she just said that her farm still has her blacklisted sry if it takes a bit to message back Slowmode is enabled
It is alright. What confuses her about the list?
Un black list phone auto fill didn't see it changed word
I think I understand. Are you saying she accidently selected to remove the player from the blacklist when the players name was auto populated into the box?
This conversation has been moved to private message. Thank you.
Hello there
I am pretty sure to play every day and even every hour, though the games shows only 10 consecutive playing days and deducted my daily VIP points.
I even got the 15th prize for the G. I. JOE Poster , so how Iāve been played for only 10 days?
Weird. Mine says 162 do you have a screenshot?
Thank you - youāre right it does say 10. If you are sure youāve not missed a login day - please send ticket to CS. (If it can be amended; CS is the team that will be able to action)
Yes Iāve already sent them a copy of this massage , but I wanted to be sure if anyone else has the same problem.
I joined a rally and I got the ZL boxes, and everything but im not there in the Zombie lair report
Can you share the report? Did you get one?
Never had this caption before. And yes, WI-FI is working.
Not just you whatās going on? Canāt login to either of my accounts
Oh thank goodness⦠I thought my phone was having issues lol
Is Mall Not Working?
Me too! And the portal to contact CS seems to be broken as well, at least from the error page.
Itās back up
The Update is scheduled for 07:00 UTC. I am wondering if the servers are down?!
Looks like I have to start working now.ššš
Keep trying. I got in. Just took a few minutes.
First try these:
- Fix game button top right.
- Try with WiFi on and off
- Turn on Airplane mode and then try again with it back off.
If those donāt work, we can go from there.
And yes servers will be going down soon but thatās not the typical message. It could be an error as theyāre preparing though.
Thatās not the message for the servers being down.
I tried fix game several times. I can get in on mobile data on my phone.
Weird that airplane mode fixed it, lol. Shaking my head.
Thanks @solid cloud
Hmm. Iāll send it to captains. When you tried another lair, did you show up?
Better than permanently living off a vpn at home cause the game hates your wifi
Wouldnāt let me on 2 separate accounts on two separate devices. Good now though. Those didnāt work, it just came back up on its own about a min ago
So none of those troubleshooting methods worked for you?
You can DM me if needed but just want to make sure if those didnāt work first
Yes, it shows in other rallies
Now that thatās fixed, would somebody like to try to convince me that the dead boring zombies stop after two failures! One or two extra might be understandable, but this is ridiculous!i lost 14 first, so, according to information handed down for months now it should have stopped by wave 17 this shows 14-19.
@undone kettleie, I might believe that IF I believed six waves of zombies were in the way at the same time. I donāt. I now have 8+ hours of healing because of an event I despise and am forced to participate in, whether I want to or not.
Iāll stop now because this does have me very upset, so I need time to cool off.
If they already started marching before your second loss, they continue
You wonāt get new ones spawned but the ones already going will not stop
Can that person try to run another one and you join?
Thanx!
Will do it soon and will let you knowā¤
The login issues should be solved. The tech team is investigating the issue. If youāre still having problems, let me know.
Where is the update?
The patch note updates are still being worked on. It was scheduled to be a 2hr maintenance.
The login issue was unexpected and was not part of the update. It was prioritized over the maintenance and should have been solved before continuing with the scheduled update.
Theyāre still investigating what caused the login issue and doing so may delay the update.
š Iām eager to know what the new match feature is since I am nowhere near 10 Star Chips š¤£
Thanks
Hi guys, is that a buggy event after the patch (because of the new chips etc..) or not?
Are hero frags visible for others? My tab is empty now
Ooooo. Just checked mine. Mine is also empty! š° looking into it now
I was coming in to report that issue.
Itās been reported to the captains. Waiting for an update.
Recruiting from Noahās tavern doesnāt fix the issue either.
Before anyone else posts š
we are aware of the empty hero frag bag
They are looking into it. Theyāre not gone, just not being displayed at the moment.
Update Empty Hero Frag bag has now been fixed
I have 7 fox frags. Will only let me use two. I can buy more and it will increase. But not let me use 5
Why canāt I choose 4 star hero? In the intro , there are 4 star hero to choose from(hero specialty )
Daily Quest: not getting any stamina from chest or is it one random item from each chest?
First 3
so first 3 chest, x10 each chest. I should get 30? my bad, it is not a bag item straight to stamina bar š
My 4 star doesnāt show š
Me either, thatās why I was wondering why I canāt use my 4 star hero as it was showed in the intro
Think you need 5 fox frag + 5 blue frags hence you are only left with 2 fox frag to use for the blue frag.
This screen on tablet been bothering me for awhile.
Itās all cut off, unlike the phone version
Commander Duel is still marking my heroes as rallying although all my marches are gathering.
And you didnāt accidentally send heroes along gathering (happens to me often after an update it seems to default sending them along)
Bug or intentional? Pit level 1 is no longer infinite? Canāt steal there and canāt go to another pit since Iāve already entered pit 1.
I didn't intentionally add heroes to my gatherers. I just sent taxis
Ok. I still think this is a Commander Duel bug, because what I have noticed is if I start to attack a lair, the heroes will appear pre-selected the first time after I have been in the arena.
Latest update increased chip upgrade cap, and PNS wants your money for it.
Also, Level 1 Rare Earth Mine has a finite number of mines now? Suddenly a half hour of not being able to auto-find a mine. Bug? Intended?
It's up to welcome the chip promoter 3
Yes, I have reported that bug often. If you edit (or look at) your defence lineup, your heroes are preloaded for the next time you use them.
I will make sure this is reported again this week
Level 1 pits were always finite. Not new or a bug.
Huh. News to me. I always thought that not only could we not steal there, there would always be a pit available.
Ok š thanks. They want that money
I'm pretty sure after playing a year and always being able to get a pit at a level 1. This is bs
I usually just stay in level 1. Woke up to a redesign, no level 1 pits available and a five minute cooldown.
As Hillside said, itās always been finite.
@slate flume I just had my 3rd 100,000 (300,000 now total) diamonds stolen from me by the game. I tried to purchase 50 energy for the ādecode intelligenceā event, typed 50 in the box, it should have cost 5,000 diamonds. When I hit āpurchaseā, i suddenly had 1000 energy and am missing 100,000 more diamonds. This is absolutely BS and i need this fixed/my diamonds back!!! Big glitch!! DO NOT BUY ENERGY IN THIS EVENT UNTIL FIXED-YOU WILL LOSE ALL DIAMONDS!
Problem is there is 0 pits, tried autoing for 15mins now.
Have you already opened a ticket?
Yes, but no response.
Yea, after 6 months of never failiing to auto-fill in level 1, and then suddenly 2 hours of failing....It's definitely a change. I'm not saying it's a bug, maybe this was deliberate for some reason...but it's definitely a change.
There has been a finite number of level 1 pits for almost 2 years. The number of pits changes constantly for all levels.
I'm not disputing that. My assumption it was infinite was baseless and in hindsight, stupid. My questioning in general is why all of a sudden constant failures to auto-fill for two hours straight, when since playing this game, I've never failed once. That seems way too specific to be merely coincidental.
I knew the level was constantly changing, depending on how many are occupied and how many trying to find one.
I was just under the impression that pit 1 added levels as needed to accommodate any who wished to gather there without being harassed.
Maybe the glitch is/was that no one was ever turned away. shrug
Whatever it is, itās a change Iāll have to get used to, apparently.
I was turned away constantly in level 1. It is why I left and never went back.
And anyone playing for a year really has no reason to be in a level 1 pit.
My farms are all in level 4 and finish gathering to completion more often than not
Sorry, I should have clarified. My farm is in pit 1.
Except when that sanctuary is a farm, not a sanctuary you are actively spending money on becoming strong enough to survive in pits 2 and above. A farm that has stopped at HQ 22, and just generates resources constantly, which includes getting a full six hours of rare earth without being stolen from an hour after getting a mine, because you are a farm and not another fully functional sanctuary you spent hundreds on, to be relevant.
My farms (and main) spend zero dollars. My farms are well under 100m in might and only hq20.
My farms gather full loads in level 4 pits. They each have transfered billions in gathered rss to my main account.
But still over a year with yes my farm and still I can't occupy a pit and this is me trying for at least 3hrs. Something has changed.
Whether you do or don't doesn't change the fact that you have multiple players complaining that there is a difference with autoing pit from the last few months to today. On top of that, there was a UI change so there is a possibility there was bugs caused by that.
I think I bugged this somehow.
Ok just tried to auto occupy with a different account on level 1 and same thing. This is a problem that started after this last update. To tell me different like this is nothing new insults my intelligence.
Can you be more specific?
The three sets of highlighted tiles are three in a row in the screenshot.
Totally missed that lol. Thanks. Yeah thatās definitely a glitch. Has it happened since? Iāll keep an eye out for it and please report it to CS. Iāll keep track of if it happens again or to others. But starting a record now with CS is important.
Ok
I just updated and there are no open pits in lvl1. There were always open pits in lvl1. Did you limit the number of safe pits?
Haven't been able to auto into a pit in the last 4hours
Iāve reported it to the captains, but we wonāt get a response for some time. Itās very late in Asia.
Same thing happened to me. Contacted cs and they were very happy to tell me that they were confident I could get the permanent ambiance this way and they closed the ticket. I donāt care about that, I care about my 100000 diamonds that went poof!
I sincerely hope they donāt do this, but if they do-Iāll be more than happy to process chargebacks for my last couple weeks of purchases
Seemed like a canned response from them so Iām sure we arenāt the only ones and they just send the same one over and over and donāt compensate at all š¤¬
If you expand the map view (circled button) over your sanctuary and scroll away, then bring everything back, the button to jump home is hidden.
Also I'm sure this has been brought up but during events like speaker and doa the "back home" partially hides time remaining
I had this happen as well. And the search button is hidden also when that happens. I had to close and reopen the game and then it was normal again, but definitely still a bug to be fixed.
Don't know if this belongs here or not but here I go.
Earlier this day I purchased the Chroma Airship pack. In my bag I got delivered the Puzzles Master (the one with 300 energy points). I thought that I "clicked" the wrong button. Few hours later I purchased the same Chroma Airship and I got delivered the same Puzzle masters with 300 energy points.
Shouldn't have the Puzzle Master with 300 energy points dissappear and in its place appear the one with 500? How was I able to buy 2 packs that I didn't want? The first time I thought that I "clicked" the wrong button, but the second time I was 101% sure that I bought the Chroma Airship pack.
Okay I'm confused. Hero speciality. I only have 1 +8 hero Fox. I had 71 of her fragments that I collected after she hit 8. But apparently that only got me 7Element Stones? HOW? 8+7+6+5+4+3+2= 35 not 71 and now I have 2/9. Where did my other 34 fragments disappear to?
When I go to use specialty it shows I have 3. But in reality I have 8. Shown when I looked in the tavern
Stamina replenishment glitch. It doesnāt add one when timer turns zero. Takes almost another minute for it.
The whole system is glitchy. Tavern says I have 11. But I try to make another Stone and get this. and really upset apparently 25 of my frags just evaporated. 35 Creating, 25 missing, 11 in my inventory = the 71 I started with.
I completely agree. Sometimes says we can use 4* too
I'll just give my 25 Frags up for lost tho. Talking to CSR's that obviously have ZERO game knowledge and playing message tag with you and insinuating it's your fault not the games. Until you get so frustrated you just tell em to bugger off and keep your stuff anyway. Amazing how tight this games developers are with pixels...
Still to this day no one will admit that the Military and Economy stones sold in Glory Arena shop used to be 150 every 2 weeks instead of 15. CS told me to my face I was wrong there was no 14d timer. And when I shared a screenshot they then told me I was wrong about the Numbers. EVEN tho Puzzles and Conquest still has 100 in there version of Glory shop.
I don't think there's a bug. If you look the cost is 9 Fox frags + 9 Blue 5* heroes. So 18 Frags total.
I need help..I keep trying to send alliance mail and for some reason it keeps going to player mailā¦Iāve tried using the help service and itās not helping..
You have to access alliance mail through the alliance profile page
Hold on
If you are an R3, R4, or R5, you can access Alliance mail here, through the button that says Alliance (next to Mail button) on the bottom bar. You canāt send alliance mail below that level. But you can read it and respond to the person who sent it from your regular Player Messages tab in Mail.
Thatās what I did
You donāt have to type anything in the To field. Just type your message and hit send
You changed the To section so it sent it to random players with those names
Iāll try it again. Sorry for being a bother. How did I change sections if I was in the alliance part though?
Youāre not a bother. You just leave the To field alone and type in the big box only. Donāt touch the part that says Alliance Mail.
The š¬ is for a subject line, which you donāt need. You can add one though. @tribal remnant
Iāll DM you
So their charging you double for each stone??? AND it's random... Okay this is one of their stupidest additions....so glad I went FtP several months ago .. Every new feature is all costing more and more and more...Just wait for Gear enhancement..... roflmao....I heard max is around 1000-1500 per piece.
And thanks for pointing out how it was confusing me.
For 10* gear? How could you hear about something that hasnāt happened yet?
Anyone else having an issue with changing qty of troops to train. It wouldn't allow me to change
You may have your training locked.
Look for the little lock on the bottom left corner of your training page.
And problem resolved!!! Lol. Thank you!
Youāre welcome! š
Forgot to attach screenshots.
For issues with purchases, unfortunately you need to contact CS through the Settings - Help - Contact CS option.
They are the only ones that can help with transactions.
I did that since I noticed it. But no response.
Edit: just checked and got a response. Waiting.
I'm wondering.... in the puzzle event it says we can purchase a pack of energy in the shop ... but there's none in the shop ... is it normal ? like is it because we are a new state ?
It should be in the Mall. If not, this is an error in the game.
This one?
Yes. That one.
Well it says that there are 2 of the same available.
I didnāt buy those, so wouldnāt know personally. But it seems to me itās normal that u get 2 of the same ones.
Yeah. Makes sense. But as I said, maybe the first time I pushed the wrong button and bought puzzle master pack, but the second time I checked to be 101% sure that I don't buy the same pack. All I wanted was the Chroma Airship pack. The puzzle master doesn't interest me
Then I would suggest to contact support.
I already did, almost 24 hours ago. I did get a reply saying that they're waiting feedback from their staff.
Is there a bug with the pit? I canāt get into lvl 1⦠yesterday I got in but said no empty pits.. never happened beforeā¦.. nvm I see there is an issue. Ty.
Any update on this
Just checking seen already reported but seeing if an update on the level 1 pits. It is down like 7k pages and cannot auto occupy anymore due to not enough pits.
I also have problems, but he collects, I can do an hour at the most and someone beats me, even less strong than me. It does not make sense.
Have you tried restarting the game?
Based on the window thatās popping up itās saying youāre clicking on the HQ above the RSS building. Have you tried clicking lower? Closer to Takana and Riley
So I have been ripped off once again! Given the amount of token I need, I should have three left and not four. It just gave me two of the same thing.,,, Would really appreciate if anyone is able to help. We spend too much money in the game to be ripped off like this
It is called lucky slot for a reason. It happens from time to time. I had the same a couple of times. Not a bug.
auto occupy the pit due to no availability isnt a bug - there are just none available. I'm on lvl 2 and 3 with my farms and autooccupy works fine.
The second one, can u send me ss please?
They havenāt fixed it yet š
Thatās not how you access it. You access it through the events tab > holiday events
Well that explains that lol!
Thank you šš»
I am well aware that there will be no action taken rather another counter to what Iām about the say, but either way, Iāll still say my peace..
You see, hereās the issue with this statement⦠Maybe, 1. You guys should really be clear with your wording. Cause no where it is stated that there is a chance we will get same rewards multiple times.
Thereās 12 rewards and one can easily assume you have 12 chance to get all the rewards. Also given the fact each round it gets expensive with the lucky coin, so itās already giving us the impression that āmake sense, to get the gold tire it will cost moreā. And not think that for example, I am using 5 lucky coins for 40 speedups and also 55 lucky coins for another 40 speedups.
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Lucky shot could also be read as āoh you have 1/12 chance of getting the gold tier rewards, but if youāre lucky enough you will get it anytime and might not even have to go through everythingā
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To back up what I meant, when you received one reward and itās checked off, letting us know we have already received it. So thereās the uncheck one and we have the chance of getting them now; given each round you need more and more lucky coin. again, no statement that says we will get same rewards multiple times. if it wasnāt getting checked off maybe we all would have known that we have multiple chances of getting the same reward
-
Maybe you are right. Thatās not a bug, and probably the game is actually rigged and itās a sneaky way of getting more money. Which I totally get, believe me. But when you have clear instruction or information, it makes everything easier and can actually avoid confusion and conflict, cause either way, us consumers will spend and the game will be making money! But thank you though for making it clear!
You should not be getting the same reward twice. You need to report that to CS as we canāt control or alter any game playing aspects. But you shouldnāt have landed twice on the same prize.
Thank you for clarifying that. Will report. And also thought of letting you guys know.
Appreciate it
really? Happened to me a couple of times, and i asked ages ago cs and they said it can happen. Now i'm surprised.
Really? Itās never happened to me at all.
Yeah, thats why this is news to me
One of is insanely lucky. I have 172 million might, farm level 5 pits, maybe finish a full 7 hour run once a week, often getting stolen and leaving with 150,000.
Also. Pit level 1 has a max of 855 sections. Level 5 has 3,253.
Definitely working as intended.
I brought this up a while back, but as long as they can sell us stam packs it prob won't get fixed.
Matchmaking is bugged
May I ask how itās bugged?
If all three alliances are in the same affinity, thereās chances of you getting matched up.
Well when they make a game for what I assume would be fun and a positive experience for their customers then this canāt be an ideal outcome. Does that make sense?
It's an auto system based you your Affinity score. The 3 teams are the closet in rank that have signed up for that time slot.
Just a tip, if I were you, I'd talk to Achiles about a NAP on 2 towers so u can get points. Same for the other alliance.
There is a bug in quest I think, when I click make a purchase in ruins in quest, it shows a page with some of the items not unlocked, but I have them unlocked already. And from ruins page thereās no display problem.
Yes, it has been reported and included in our recent reports š
695 pages in level 1 pit
Canāt get in to help build
I set building but canāt enter to help
I was stationed in our fort for dr
Sorry. Re-read. Check if you have troops stationed in another alliance building; if so, recall and then you can help build š
I got it. Never happened before though Ty
If the mill is already built, you can go in while also in the fort. But Building an Alliance Mill counts as Occupying an alliance building, for which there is a limit of 1 at a time.
look at 1 of your marches, its already building. so you must be building one of the alliance buildings already. cant do 2 at the same time.
Look the time lol. All is good before 10 secondes but not after
Missing coins after last update. And I just noticed today I had 22K in here saved up. And I have attended one feast since then so I lost around 5 to 6000 coins during the last update? Anyone else notice this or have this problem
Contact CS about this issue. Several players in my alliance reported the same thing. Unfortunately, nothing us mods can do to return your missing coins, but we will be including this in our reports.
Je prend cela en note. Merci
Anyone else having the isse where the game wont load or randomly freezes when have full internet? All other web stuff is working but the app freezes as shown above. I have uninstalled reinstalled, cleared cache and restarted phone. I hace also clicked the fix game link. This has been going on for a week
That happens whenever I'm on my work wifi. They've got it blocked so I need to be using cellular data and that is usually spotty
Yeah i dont use work wifi. It happens at home and connecting to my home wifi actually helps
My signal sucks inside my house because it's block and not wood Frame. Metal roofing can also mute the signal, as can being too close to a tower. Or the carrier is having issues. My signal near my job is even worse
Many have reported the same issue. Myself included. I found out my VPN was the culprit for it.
VPN lags and freezes my game but the only way I can play at home š
Mine has froze up a couple of times since the last update. What it. hasnāt done before Iāve only had leg and getting booted from the server a couple times a day especially during big events
Server down. Since 2100 cest
Vpn. I wonder why the update screwed with that bc it was fine before. Oh well. Maybe the next release will fix it
I need help with my account. Any chance to get help from CS? doesnt reply many hours in game. Please I ve lost access to my account
Pns is an overseas game and also it does take sometime for them to respond. Also weirdly enough I get response faster with screenshots
I'm waiting 10 h atm WK is coming and cant login. My sanctuary is on blacktop ...
āš½ sorted out in another channel.
Canāt get last box
Exit out of that screen. It works.
Alliance Clash and the red dot after is over, please fix that!!
Morning. When trying to get the upper left letter, the caption (1074-2005) occurs. Any ideas?
Itās a glitch, but if you exit out of that screen, you will see itās been collected when you return. Itās been reported, though.
This black square is new as well. Have this since the last update.
I had that before as well ^
I might be wrong, but I think thatās a phone display issue. Iāve seen it before from other players.
DM me when you get the chance
@dull pier got hit. Rallied on blacktop. Im leaving this greedy game
Just give you, don't get any quick help from you while we - community pay your salary
I'm talking more about CS and devs. Need 24 h for reply some worthless shit and then another 8 h to finalise movement. Please, be serious
There are several players in this game all of which submit tickets from the little things to something serious. CS will still all have to go through all of them.
They also answer based on when the ticket is received. So it does take a while. Their responses may not be the best, but they do their jobsā¦.and just because you think that you contribute to their salary doesnāt mean you get to disrespect them.
Im 550 m might guy 1.5 year in game. Lost it in stupid, not expected way. The best is that i can hear only " dear Commander we are sorry cant help you" no heck your apologise wont compense my lose and invested cash. Was fun okay but that i ve lost becouse in game only shop is working well. Yep thats my frustratiin
Did they get you back in to your account?
Camps on green during Wasteland King have white text, meaning it should be fair game... But then it gives this message. Sent a ticket to CS
Ohh damm @nocturne fulcrum u the 1 that got spanked?
One of the bugs that annoys me the most is when heroes are pre-selected as I go to gather resources. Here is how to reproduce that problem.
- First, just for completeness, pretend like you are going to gather resources and take note that no heroes are already selected. Or if they were, clear them just to make sure.
- Now go to the arena and enter Cmdr Duel Conquest. Prepare to fight a battle, but don't even start it. Just get to where heroes are selected.
- Exit and go back to trying to gather. Ta Da, your arena heroes are pre-selected to go gathering for you.
How annoying.
@proud breach no its not me. Im SnakeX state 262
And need to wait another 24 h for next response from CS š¤£
During Wasteland King, you can only target things in the Wasteland section of other states. You can land on the green, but cannot touch anything on the green.
Exactly, the white text indicates that you could. Unless that mentality is wrong?
Nothing to do with text colour. Just map location.
Strange could swore was u whom lost their account was gonna apologise for the spank and thank 4 the kills oh well my bad
I mean pretty sure it's u but 𤷠i guess my bad
š±š±š± that looked like it hurt.
Wait. That SS is a single march. Not a rally as mentioned. š° we sure itās the right person?
Anyone else have the nova points not counting towards break loose? :/
sorry no been working for me just slow af
Ok I'll check again later, thank you
šš
I just tried. It not working. š¤ Looking into it. But since itās the weekend, we may not get a response right away.
Okay. Slight discussion with other mods 𤣠⦠have you tried adding the points from your bag to nova? That works. šµāš«
Ok so those from the event land in my bag? š I see
Right?! 𤣠so confusing. I now need to hoard nova points
Hi, my leaderboards are blank of players? Is there a way to fix this?
I was right there. It was a single march, he was TPd off the black didn't take another hit. They went before I could stop them

Maybe visual try close amd reopen game
Thanks tried that and phone restart. Happens every waste, i just actually ranked this time so wanted to see my point buffer before going on a dying spree š
Lmfao hear that then I'd suggest fix gamep
How can you loose wave 17 and win 18 in Dead Rising..? It's simple wave 17 has 450k zombies while 18 just 420k.. 
This is not a bug. Wave 17 is a mutant wave. Itās stronger.
Ok I'm lame... Can't see any point at that... Every day is a learning day thank you... Japanese math that how I call it... :nocomment-1:
The Alliance Clash notification will not go away. I have 3 water left (too few to purchase anything), there is nothing else to click on, but it persists no matter what I do.
Wait till res war turns up in coming events. Then it will go away until you have water left from res, lol. I simply ignore it.
Yeah - itās always been like that. It annoys me too.
Any updates on the Level 1 pit issue. It is down to 436 pages...
Still waiting to hear back - itās been reported. More than likely Monday
We keep losing territory after updates. Why is that?
When is the pit going to be fixed?????
Our infirmary is no long in our territory now. Weāve lost ground after the last two updates. First our steel mill now on the other side where our infirmary is.
It looks like there is another alliance butting right into you.
Yes but we were established first
Can it get added to be fixed please? Itās driving me insane. š©
Iāll ask again for us. Canāt guarantee but no harm in asking
Thank you, thank you, thank you.
Another bug?
- When there are nanoweapons that can be upgraded, that are on Hero loadouts, the Hero window shows as having updates/notifications (even though no heroes can be Upgraded or Evolved).
Yes but we were established in the land first.. after an update theyāre territoryās over take ours..
Another mod already answered this for you
Our infirmary is now in their territory.. not sure how being it canāt be placed there. The borders moved on their own
I have asked for this several times. Hopefully it will be done soon, as it drives me bonkers too!
I hadn't noticed that before
Noted
Yes. Since they added the weapons to the heroes tab. The only way the notifier will go out is if you use up all your upgrade material AND any green weapons that arenāt equipped. (Promoters too if you have enough) Some of those weapons I save for the appropriate heroes since theyāre really hard to get anything higher.
I always tidey up right away. Never have thar stuff
Lol. Iām a Hoarder. Iām trying to actually rank in Ace again and get better than 2 frags, which is what I get without trying. It certainly helped that I bought a couple of feast boxes :).
Is anybody else seeing this?
The text says troop might up, but the symbol is training units.
Yes. Itās been reported and being looked into.
Never again will I ever deal with CS
What did they say?
That amount of coons can be confusing so if we get reports of others with the same issue and we will look into it. So pretty much just too bad so sad
Ok. I will include this again in my report as I did last week so it gets reviewed again.
We have reported it. Thank you!
Under Ultimate Challenge, all Dr J avatar are a woman
Its not a bug first design
Ohhhh. My apologies. I only just noticed on my farm as Iām doing ultimate challenge. Thank you!
Thatās how Dr J makes money on the weekends šš
Omg š¤£š¤£š¤£š¤£ I was going to say he makes a very pretty woman š³šš¤£
I agree; I actually preferred the original design
Hey, I'm not sure what's going on... my game won't load past the flash screen. I can't even load far enough to contact CS. Any ideas would be helpful
First try these:
- Fix game button top right.
- Try with WiFi on and off
- Turn on Airplane mode and then try again with it back off.
If those donāt work, we can go from there.
i accidently turned off my VPN and that happened to me. fixed when I turned it back on
K. So first time it happened I restarted the tablet. I've tried all of the above except fix game, because I don't get that option
Have you checked if you have the latest versions of your OS and game?
Turning off my vpn does the same thing
All apps up to date.
Will it hurt my game to delete and reinstall the app?
As long as it's linked to a social media no it will not i had to do it to rule out things
Then that is my course of action
Exactly, you should bind your account before deleting the game/app
I need some help figuring out why my shooters are failing Lv 7 mutants lairs. Iām doing 52% on Lv 40 and 47% on Lv 7 mutant. All aspects are the same and people joined with riders/shooters for both.
Unfortunately something changed for shooters there, there are many reports from them about reduced % too. I already asked about it, still waiting for response
Thank you!
But the issue is that a Zl40 is identical in terms of zombie tier and numbers as a monster lvl7. So if we can beat a Zl40, there's no reason we shouldn't beat the monster.
If as you said that shooters got nerfed, then we should be losing on Zl40 as well.
But 51% on Zl40 and 37% on monster Lv7 just doesn't make sense.
I was told it was like that many months ago too and it's not going to be "fixed". So I just start rally with shooter formation and ask to send full fighters or riders. This is the only way to win atm
Any news on the pit fix? This is ridiculousā¦.. now lvl 1 only has 342 levels. It keeps going downā¦. Give it a week and pit lvl 1 will totally vanishā¦ā¦
As soon as I took my 5th personal quest this text popped up. Restarted the game and it was still there.
Yeah, itās a well known visual glitch. Weāve reported it. Just waiting on a fix!
mine stayed until i finished the quest
Iāll take 9 Apex choice boxes and the Cursed Castle decoration for this detrimental inconvenience š
CS would love to here that deal
Todays pit report - lvl 1 down to 319 pages⦠little by little lvl 1 is disappearing⦠and PNS doesnāt care apparentlyā¦.
Some of us do care. What Iād like is for them to roll out an update without breaking other things. You know, like computer professionals. You donāt care? Just scroll on by.
As a "computer professional" updates brake things. It's just happens. There could be a fix waiting already to be put out along with other things. Don't know, but don't doubt it
Iām also in IT, yes things break, unfortunately some companies use production as their test environment⦠Hopefully it gets fixed. It would be nice to have a list showing reported bugs and status ( if any), but realistically, I wonāt hold my breath.
They won't show me status of anything. My role is like 3rd or 4th removed from that. I'd never see it
That must be extremely frustrating.
Nah, I'm fine as is. I don't want that much lol
I can't connect to the game it keeps throwing this up when I try to get into the app anyone know what I can do?
First try switching to airplane mode, then back
Then see if 'fix game' works.
Last would to reinstall
I just tried those then uninstalled and reinstalled it's still doing the same thing anything else I can try?
A VPN you can go into your app store and type in free vpns and download one
Can someone tell me where I find this material to upgrade to red star?? I thought it would be in the shop, but it isn't...
Last I check the only way to get the material is through packs in the mall. They may also be available on certain days. But I donāt have the gear, so the packs will now show up for me š
This also isnāt considered as a bug. š
The drop rate of Chae Seo-Yun is beyond ridiculous! I spent nearly 800 intermediate coins and got 14 of her frags. Iāve had her since they first introduced her, yet getting her to +5 seems to be a pipe dream!
It took me less time to red star Fox, Ulrik, Ephraim, and Requiem, AND get them to +6!
Please add this to your reports yet again! My sense of everything being as it should with my heroes is being assaulted!
It's really pure luckš but I think chances are really much higher with purple coins
I upgraded her to +5 on my hero frag event when I used all tavern coins
Got mine at +5 a few weeks ago as well... Feels so good for my OCD having all those under 5* fully enhanced 
What's your issue?
This part of BL has been up for 30mins. If you've completed anything before that it wouldn't of counted
I see okay, my apologies
No worries, always good to learn things. Break loose changes challenges every 8 hours
Had to open 1k wood to build
Sometimes that happens. Itās irritating. I just exit out and it usually resets itself. Sometimes I restart the game.
Yes that happened to me as well. Itās a hazard with rapidly double tapping the recruit x10, as itās a loophole but not the way the button was intended to work. Itās hard to verify if you do still get the points because you never know when it will happen, but I can definitely ask about it!
Do we have any updates on the notifications? Iāve been waiting for a couple weeks now, I hope it is not forgotten again?
No update. They have been broken for over a year with no sign of them being fixed any time soon.
I figured itās something not on anyones radar. They want to put out new content and make money, but not fix the issues they haveā¦
Hi MODs...me having a problem with buying item in the game mall,payment success and deducted,but didnt received any item...
Can i ask help or raise the issue here?
First, I would open a ticket with CS in order to get the ball rolling immediately and take screenshots of the items you purchased, that are currently missing. Upon purchase, your transaction is recorded in the Transactions tab in your mailbox. Every purchase is recorded there as well. Unfortunately, we are only mods and do not regulate any of the purchases. Feel free to send me some screenshots and a description of the missing items so I can bring it up to my superiors in the meantime.
Thank u crunch....i will open a ticket and also DM you for this issue..
Youāve found the unicorn! Ok.. so it doesnāt happen often but can happen.
When someone joins your rally - just as you go to March out; if they direct port it removes them from the rally but as itās already marching - it hits still and the report will show only one person
Unicorn? Does it poop rainbows like the legends say? Just donāt drink itās blood or else you will live a cursed life! š±
What is the issue with shield popping every Valiant, especially the thre day shield? Random players shield just pop at start of event
I've actually seen lair reports lately that don't show all participants on the screen that Darksied's screenshot is showing, but then if you click on that yellow box for the additional battle details, the missing person will show up on that next screen... I'm betting if the player in the screenshot clicks on that yellow box, it will show that another player was in the rally.
Are they doing any sort of attack action? Scouting included.
It has happened in the past, so we always recommend taking a ss when you set a shield as proof so that when you talk to CS, there is no way for them to deny it was an error on your part. Itās what I do every Valiant just in case.
Agent X's Skill of keeping target from Gaining Rage for 4 rounds and undispellable, doesn't work. Can be dispelled as well
Both of these signs are troop might up. Shouldn't the one without the guns be train units?
Itās a known bug that weāve reported. We were told that it was forwarded on and that theyāre looking into correcting it. š
You know what sucks? But I got lucky this week!!!! You put up a 3 day shield on Friday wake up Saturday morning to no shield!!
VC weekend is not the time for this kind of bug to show up once again.
I agree. I usually just pop a 24h and a 8h
Has this been reported before
Wait, nvm. I read that wrong. keeps her from gaining rage for 4 rounds.
Hi guys. Not sure if it was mentioned before, but just noticed that after coming back from Nuka, the āAlliance Resourceā skill doesnāt apply to me as it was activated while I was in Nuka.
Not a bug reason we set ours off before the reset slot. Not in hive don't get boost
Thanks BlueCherry. Not sure Iāve seen anywhere that that will happen. I was in the hive, just in Nuka š
The devs need to put more descriptions on the things in the game. Some are very vague, others misleading and some are missing important details š
š Nope. If your HQ is physically not in the hive. The boosts donāt apply.
Like how you canāt see coords from Nuka, RW and Clash, cause youāre not thereā¦.
We had it happen to a player of ours and I have seen others report it here. So now we try to set it off before that timeslot. It definitely does suck but makes sense at the same time
Yup. We start ours before reset. š ā¦and go from there
Has this Unicron of a bug been patched yet?
We havenāt had confirmation of it being fixed yet. But also havenāt tried to see if has been fixed in game.
What the hell? Puzzle Duel, stalked, restarted, and I lost 10k in level so I lost to my opponent! Thatās some BSā¦
Thanks Kato. Is that the same with the state gathering boost as well, not having it apply to you if it was activated while you are in Nuka?
You'll still get the state one because it's on no matter where you are.
is there a mistake on Eve stats from +6red star to +7red star
That's not a mistake
Devs confirmed intentional.
Like that for agent X too
š ohh OK,, keep on grinding
+8 isn't even available yet
thank you
We are noticing exp in s26 that when going for rss tiles exp when 2 ppl are accidentally going for the same one theres no red flash again to warn that 2 ppl are going for it sometimes it also dosent show someone on it and also on a side note i have a second account in s28 and its not changing the story campaign to the lvls im on in that one it shows the higher lvl that im in in my main
Just to confirm⦠those two people are from different alliances?
Iāve heard and experienced some of these issues and its usually near an update or major lag š¤
Yes they are and its been happening more and more it started again 3ish days ago
Thanks for letting us know! Iāll add it to my report and ask the captains whatās up š„
I had an active quest at the end of Showdown. Now the Events Journal shows Showdown with a ā even though there is nothing left for me to do there.
Stop opening them in bulk. Try smaller bundles. I cant remember the drop rate but I have the same issue occasionally.
They do drop and it's not a bug. I rarely open in singles and large bulks cause I never get signals its literally based on luck
Withdrawn.
The drop rate is 25% per clue..
Thank ya for that š I tend to forget
You are welcome.
I am not following. You lost while it was your turn?
Can one of the PNS gods check state 531 state chat š translation is not working š and hopefully the rest of the state members reported it to cs if not then they probably think it's normal
Not sure but this seems like a bug. I went into my +8 Requiem and tried to create a tile. It is only showing that I have 4 frags in the tile creation. However in my bag it shows I have 12. It the cost of the tile is 8/8 but it is not letting me create the tile? Why? What am I missing if this is not a bug?
Because you already have 8/8 for requiem frags. The 4 below is for the second set of required tiles. So all 12 are accounted for
You need 8 req frags and 8 other frags
Or 8 more req. at least with fox it will let me do 8 fox plus 8 more fox
He could tooā¦. But only a total of 12.
I am thinking we all need to go on a non spending strike until they fix notifications in this game⦠they can keep pushing out new content to make money but not fix a major bug in the codingā¦
I get notifications for my alt account but not for my main. One day they were working on my main and for some odd reason they stopped and swapped to my alt account. Uninstalling the game and reinstall donāt work. Checked every notification on my device and thatās not it ⦠I have turned off all notifications one my alt accounts and turn on to main account and nothing.. turn on alt accounts and bam I get them⦠it is the same on two other devices so it has to do with the game plain and simpleā¦
I say we strike until this gets fixed it has been almost a year that this problem has existed!
Thatās my monthly rant š
I definitely understand - itās been a perma request on mine (and other mods) reports for the longest time. I was getting some notifications yesterday but they were really delayed. But itās still on the to fix list
I've reported this soooo many times, brought it up sooo many times in convos...
Itās sad this game via reports found by basic google search PNS makes 16mill a month just from google play alone and to let such a small bug go un-fixed as it is a necessity to all players is just sad⦠Thanks for trying guys, I know itās not yāallās fault or mistake to fix
Not really sure where this really fits however why would someone spend 5,000 scraps when you get the same choice for 3,000 when it applies to the 2 Epic choices
5k gives chance of apex 3k is an epic guaranteed if I remember it explained correctly
Makes sense then thank you
Has anyone tried resetting a hero with specialization? I reset Eph before trials and now he got back to 350 all tiles are gone. Spent 150+ frags on those. Please dont tell me its working as intended. I opened a ticket but no answer yet
I believe that is how it's intended to work. I can double check.
That makes no sense to me. The first response to my ticket indicates PnS feels the same
Yeah, my apologies. I haven't used any of it yet, but it's long after business hours for the Captains so I will have to get back to you when they are online again. What did CS say?
The CS wanted to make sure it was +8 again and I confirmed
It shouldn't work like that. You should keep tiles you made. That's just my opinion...
Iāll test it on mine now. I have a hero that Iāve only created one tile for so far.
@digital basin I just reset hero - built it back up to +8 and over lvl 350 and my one tile came back when hero specialty unlocked again.
Ok its a bug then. Hope the CS gets back to me asap.It didnt make much sense for me if it wasnt returned. Thx for checking for me
Youāre welcome and if need be let us know what CS comes back with
I tested it as well, my 2 tiles came back
This came up when I claimed an intermediate coin at exactly reset. Not quite sure what I got... Marvel at my incredible ability to time things perfectly to extract bugs.
In Alliance conquest, not letting me challenge the opponent with some heroes.
The bug fixed itself after I left the screen then came back.
You got 999,999 of fffff. Iām never that lucky I just get 3* or speedups
I havenāt checked the event today Iāll go have a look see what mine says
Can you give a bit of information?
Is anyone else experiencing really bad lag?
Is anyone else getting booted from the game?
Iām still in the game, but itās really slow / laggy
Very slow and laggy.š¤¦š½āāļø
Could be due to everyone getting on for the new alliance event as well as prepping for WK. Iāll keep an eye on it and report if we get more issues with it
Several in my alliance have mentioned lag issues. Thank you.
its a bug, everytime you come out of alliance conquest half the HQ's are missing
The second run I could not use the same heroes at the first. I assume part of the game
Mine was doing the same. It seems to have gotten better at the moment but Iāll report it nonetheless
Yeah. You only get 2 chances and thatās it once you use your first lineup you can only attack with your secondary
This should read"once per conquest".. Not once per challenge
It makes sense for challenge. Because your given two challenges and canāt use it on the second
Each hero can be deployed once per challenge. We get two challenges. But can only use a hero on one challenge.
I mis read. Lol. I understand now
Sanctuaries are invisible for multiple players in my alliance
Happened to a few of us
Seems to be only the sanctuary decorations are not rendering in
I was thinking that as well
Reported the ghost HQs (not mine - mine is stealth mode) and the lag thank you all
I wasnāt special enough to be honoured with the invisibility cloak š
I'm back now.
I have an alliance member who can only select certain heroes for her first attempt. Wonāt let her select others
This has fixed it self after several hours. Thank you.
The number keeps increasing
Did the devs change something an not tell us? Or is it a bug? Iām in a very busy tower and I am getting wounded in infirmary instead of them going into the ether!
They're supposed to go to the infirmary
Huh. Never have before during WK
VC has a state infirmary. WK you lose troops for real
Thatās why Iām so confused about why theyāre in my infirmary.
I think its a 30/70 split. Some will go to the infirmary and some die for real. Unless it's a tile hit
Hmmmmā¦. The radio question. Right. Thanks.
I did remember that tile hits=no fast comeback though, lol
Tile hits your units donāt die.
They do when infirmary is full š¤£
Everything dies when the infirmary is full
This bug makes me look popular lol I've got 3 rallies headed to me.
I wasnāt tile hitting at the time, just taking damage in east turret.
And to those saying units do die if Infirmaries are full, very true, but I would have to fill deep healing and alliance infirmary first, which is why I was concerned.
I hadnāt sent enough to fill the infirmary anyway, I had just never actually had wounded while in a turret or hub.
You definitely had wounded in turrets before. Exactly what was described to you above. 70injured/30dead (before adjusting for miraculous survival). Nothing new or a bug here.
CS wants me to tell them when I reset Eph. Like I can remember what happened yesterday let alone a week ago š«
Itās been reported. š
Although an interesting glitch to see happen š¤£
Thanks kato , glad it is been reported. I have to wait for my cooldown ticks to reply to you.
No worries at all! 𤩠thank for letting us know!
Iām the same - i donāt have the greatest memory. give them as much info as you can remember it all helps
Seems like they made it work. I got back the tiles now. Thx!
Yay! thatās awesome. Glad you got it sorted in the end š
Trials of Survival isnāt recording any of the quests that we complete
Trials of survival ended last reset. Now just time to collect rewards
Ah, my bad. Sorry
Father's Day event #3 says higher level lairs gives more ribbons. But only getting 4 ribbons no matter what level.
Never mind. Lvl7 only gave 2 ribbons. But 31 and 41 both gave 4.
Put it this way I spend 16 stam on a 7 and on a 39 and 43 I spend 32. You are getting double ribbons for double the stam
I am from state 246 the picture shows we won against state 12, 3900 to 3800 but the system message states we lost. I am a bit confused here. Which one is correct and did my team not get the correct rewards??
it looks like you won
Thatās what I thought as well but then we would have gotten different rewards and not the loser rewards. š¤·āāļø
I reported it, but also send it to CS
Thank you I have, just wanted a second opinion from someone outside the box to make sure we were reading it correctly.
I'm a losing alliance... we got 1 levina frags and none of the gear things that definitely is more than losing alliance
maybe different leagues?
I'll have to look but maybe
We got everything but the gear locks
So after talking and reviewing this screen shot at the top it wasnāt noticed at the time but it says congrats for winning the master alliance conquest⦠the rewards given were correct. Just wanted to update you all.
Also⦠They should be able to tell you when you reset it. I know that for a fact lol.
You canāt take super weapons with you when you immigrate. Need to quit the alliance is something that needs to be done before immigration
I select the need to quit the alliance but it came back like this
I reported it. But also send a SS to CS. More- settings- info- contact CS
The answer, parade grounds,isnt listed.
We have reported it.
I laughed when i got to that question
I think Seo-yuns voice and Foxās voices have been switched XD
Also, my game froze mid Mod questions and crashed. X.x
Not sure if it is a bug, but the exclamation mark keeps appearing in the left top corner on my hero avator. Points to a new frame which isn't to be found. Annoying.
Anyone know what this is about I'm in California
only appearing on McCarty's page. Disappears when I click on any tab. Doesn't always appears
Yeah itās a visual glitch. Happens on my iPad all the time.
What is it with this, now the alliance party is doing this, it takes several minutes to load and jumps back and forth on %. It happens randomly and often
Ridiculous, it is costing event time
This does this too myself when connection is very slow
Ah ok, thanks @oak edge
I kept having this. Rewards page in nuka
That's usually because of network lag
Most likely. I get lag because of the cabin.
The number shows I have five marches out, but the icons show four, which is correct. I had to leave and come back for it to clear. Happened again this morning, too.
So sick.of these people 4 mailed me in less than 48 hours
Send them to CS in game. Dint post the SS here #šsanctuary-rules
I screenshot, black list, send to cs. Never hear from that one again.
Hey there we have a big problem since WK. One of my players returned before all others but can't join events at all. 72 h were done already and everyone else was able to patlrticipate. And one more turrent shows him tagless! So the game thinks he has no alliance. Please help us out šš¼
Oh noes! š± Best bet would be contacting CS and (somehow) have proof that heās been there for more than 72 hoursā¦.can he join rallies?
If so, use those as SS with dates and times. To prove that heās been there for more than 72 hours.
Unfortunately, we canāt do anything from our end ā unless someone else has any suggestions ā on how to fix it since itās an ingame issue.
If/when you do submit a ticket, DM me an SS of the communication between your alliance member and CS, and I can follow up.
Yes he can join and do rallys
I will let him know thanks š¹š„
Awesome! Hopefully CS can fix the issue! Let me know! š
There seems to be a glitch in gear modify. I locked stage one but when I select replace it says to replace both steps even though I've locked 1. I lost a 5* already because I didn't realise.
Never mind, it costs double to modify the 2nd line only. I'm stupid.
The math is wrong in coffers...
I don't know if you could necessarily call this a "bug" but more of a missed update. I'm not sure if you have noticed but the event zombies (last one being the spider-shark thing) are still using the old lair mechanics. By that I mean
1 - sending vehicles will actually increase damage rather than lower it
2 - even if the fighter-rider-shooter-vehicle model is followed, sending full troops that are 2 or more tiers lower than the one initiating the rally causes more injuries.
These are bugs that were corrected in a future update that made zombie lairs more even between the troop types. Prior to this update, riders used to have a huge advantage when it came to lairs over fighters and shooters.
Also, the listed "Might" for a level 7 event zombie is shown as 918,720,000 or the equivalent to a lvl 42 lair. This is incorrect as the actual troops for a level 7 event zombie is in fact, the same as a level 40 lair. Meaning the listed "Might" for a level 7 event zombie should be 835,200,000.
Those aren't bugs
It's because you have under an hour left in that research screenshot. They hide when that's the case. In the other screenshots, you had well over an hour left.
There is a 20ish hour difference in those SS
Its referring to load. Gas = 20x load and steel = 5x load.
So for the Army expansion event you get 110 points per troop for every T10 troop created. Using my skills to max this I create 1915 troops per round of creation which should be 210,650 point per round of creation correct? If my math is correct the game is not giving me nearly that many points per round of creation of troops
Did you promote or make new ones?
Both
Promoting gives significant less points. You get somewhere around the difference between the two tiers.
I have a mix going and the points just didn't seem right and was wondering.
I train 2370 T10s when not on my balance talent and I get 260,700 points. I got that exact amount from the event just now when I trained some.
Here to revive the āNotifications Are Still Brokenā thread.
I get notifications for a 3rd account I have been on in weeks. Pretty sure they work.... 
Bug report. I have a green chat box surrounding my text. Everyone & me can see all chat. But bug is. Top over chat window says my name Dax300. Failure. ???
Do you have a titleš yup its a title I cant remember what failure does but maybe it's the food one I'd have to review them š¬
Yes. Iām the leader.
Not your position. But a title given to you by the Gov. That would cause you to have a green box. Look at you HQ from the world map to see if you have an emblem above your HQ
The Fool = Red tag, but increases food production.
Ok. Other question. Since I have u. I have a helmet on top of my sanctuary. What does it mean or represent ??? Yea
Thats the title representation
Yes. You have been tagged with a title by the Governor and itās the Failure title.
Ahhhhh. Ok. Yea
So itās not a bug. A title was just bestowed upon your HQ š¤£. Flaunt it! š¤©
ā¦although not a good title to have. But still, work it! š¤©
Kk. Thanks. Donāt know where I got it I was out for a week for a funeral
Maybe your alliance did something and youāre being blamed as the leader. But youād have to ask the Governor.
Not a problem thanks
I was away for a week for a funeral I just got back today and seen this
it has to be an error that the difference between +6 eve and +7 eve is only 1k troops right?
It is not, sadly
that makes no sense ā¦. but ok
Anyone else having a problem getting rice from daily quests? It says we're supposed to be able to....
You should get it when you claim your daily quest boxes.
CHeck the second tab in the event. You donāt get the actual rice but you get rice seed to convert to rice
Thank you
Whatever you did is awful. Instead of a little lag now I get the wheel for 30 seconds and get dropped. Nice job.
It happens every Valiant because of how many people get online to go hunting by hopping between states
Level 1 pit still hasn't been fixed in over a month
ā¦and every week for the past month weāve been asking them about it and have been adding it to our reports.
Thanks
I do every event every week, others in my alliance also notice. The lag is better update did not help.
When your antiserum is full/near full, the rat and rodent rallies are not warning you to upgrade a hero in order to make more room the way that zombie lairs do. So once your warehouse limit is full, you don't get any antiserum from rat/rodent rallies. Not even sent to your bag.
Weāve experienced that and it has been reported. As of now, no feedback from the report.
If you recycle a leveled hero the serum goes into your bag, then rebuild them with the out of bag serum. #greenstuffhacks.
Never worry about overflow again
Mutated Rodents:
Sharp Claw conversion at expiration seems to have a typo/error
Shop info button says claws will be converted to gas
Bag description and claw icon say claws will be converted to food.
This clearly means we get both right? šš
Gassy food
Beans!
Iāll report it
I don't see no changes and I updated the app so weird lol definitely bad timing
Whatās the iPhone version supposed to be then?
My player hopped into Nuka right as I hit the skill at reset and he doesn't get the alliance boost now? Kinda crappy. And yes I know that he's technically on a different map but he's in the alliance territory.
Itās not considered as a bug and you did just answer your own question since he technically on a different map so he wasnāt in alliance territory, so the boost will not take effect on him unfortunately.
Still dumb.
Still not a bug š
Like the skills says is how it works b the same as he went to nuka nothing technically about it it a different map so it won't apply š¤·cause he not in alliance territory full stop
They still did not fix the train units vs troop might up icons in showdown. This SHOULD be train units since it does NOT have the crossed guns.
Confirmed that the claws will be turned into gas, not food.
Still can't go 5 minutes without the wheel and disconnected. Super annoying and it can't still be valiant..... maybe too many gathering š
Has anybody seen this error before
Try fix game at top of screen
Yes. You will need to contact CS. Usually it can be fixed.
Okay thank you. I did try the fix game button and also deleted app and reinstalled
Not sure where to post this but the absolute newest update lost the grid in rallys that shows hero boosts that are added by selecting heros
I reported it
Not sure this is a bug or an oversight, but why do heroes that I've silenced still alert me when I've got enough books to evolve them or skins to reclothe them? If I wanted to know when those things were possible for any particular hero, then I'd un-silence them. Silence should silence everything for them.
Game glitched out and reset my consecutive days played. Can this be fixed please. Help. Iāve been playing straight for over 625. And it set me back to 0 š¦
I donāt get alerts for evolving heroes I muted. Only for skins. But I donāt have any 5* heroes muted. My 4* and below donāt show any notifications though. And I have plenty of books. Itās likely a bug.
Recycled my leftover nanoweapons. Yeah they disapeared. In fact the game said they did not exist and I got nothing from it. i had just created them.
That suck dude.
Yup. Im@kinda pissed. I hope this can be resolved. Been going straight since Oct 2/20.
I didnāt know where else. Or who to post it to. But I know the mods check this page.
So pretty please. Help š
Yeah. That is a bit worse than my bug.
Recycling/dismantling is not the same as inheriting. You got rid of them by doing that. Thatās not a bug.
We canāt do anything here unfortunately, we are just players. You need to contact CS in game. Theyāre the only ones with access to accounts. Any account issues have to go to them.
There is a bug as the sanctuary was invisible and marches was flowing towards it
Did you restart the app? Sometimes game needs a reboot to fix silly things like this
Usually that is just lag. Just restart the app or wait a bit. It happens on occasion. We report it if itās ongoing for awhile and affects multiple people.
Thank you. I reached out. Hopefully they can fix. 633 days today it would be⦠š¦
How long does it typically take for cs to respond
Pretty quickly if you have a screenshot. I sent one in after hours and when they were back around I had a response
Whatās considered after hours? I submitted a ticket around 8am eastern time
Since they are over seas idk tbh I know CS responds 24-48 hours after but I've sent one at that time and didn't get a response till 2 hours after(eastern my time also). Someone here may be able to tell you the time thats considered it though š¬ š
Ah okay. Thank you for your help.
Thatās after business hours in China. That would be 8 pm for them.
thank you sis