#🦗bug-hunt
1 messages · Page 27 of 1
Thats some booty 😩
The hole fucking world
Yes alllllllllllll the tiiiiiiiimeeee😩😩😩😩
The world is ending now
nothing changes lol and i dont think so. we had a few more come in from our old s35
Im still logged in yay
😂
Hand typed stamp cards
Between the friggin lag and not enough rss 😡
Ldeanzeige bleibt immer bei 55% stehen
@timber pagoda beeeeep beeeeep bruuummmm screeeeccch wee humm wee un screeeeccch dialing sounds beeeeeeeep screeeeccch 😂
We will squash that revolt like fascist dictators lol
all in binary
They need to remember who makes therebpay checks for this fucking shit
Zombies must be doing the puzzles
someone spilled the cards
Yes boo miss u n prom can’t wait for y’all to come visit
How drunk can I get you tonight? 😈 😝
Anyone else's screen not loading past 55%? 🤣 🤣 🤣
Mouth hugs
How did punch card systems work? Professor Brailsford delves further into the era of mainframe computing with this hands-on look at punch cards.
Extra Material on Punch Cards: http://youtu.be/lkSGMrH5Kic
Extra Material - behind the scenes: http://youtu.be/Wi326Leuemg
Mainframes to Unix: http://www.youtube.com/watch?v=-rPPqm44xLs
Near to the Me...
The game is running like taco bell shits
Honestly someone probably accidentally kicked the power cord From the outlet
careful i got work in the morning. i atleast have to show up. i dont have to be productive
Developers are probably like.. look at them freak out. Ok man, flip the servers back on.. let's stop being dicks
will take them 2 hours to find it
Must be some binden at work cant even get the game running just like the country
I used to do tech support I’ve seen it all
Well they can lick the entire side of my hairy ass and turn the game back on 😂
I don’t even get a loading percent
I was looking for u in Nuka
Another hr to find which outlet it was plugged into
Can you guys please try and get back into the game now? Mine just loaded and let’s me back in
network admin here. nothing would surprise me. had an intern turn off a whole rack the other month
I left early to eat
Does the game have corona now?
I’m in
Nope bidens bs no shot no game
Yeah servers are dead like the ducks ass on his head
Not yet still at the blank home page
Still not working
It‘s not loading
I opened from app store
55% can't get past
Fixed
Neumann is on their computer screen like “ah ah ah you didn’t say the magic word” “ah ah ah you didn’t say the magic word” “ah ah ah you didn’t say the magic word” “ah ah ah you didn’t say the magic word”
@rustic moon BIG NO
another one
Nope still stuck
Not working
Still stuck at 55 :/
Ophelia wants you drunk spoon
ok thank you - so at this stage some can and some can’t get back in
Still don't work. Want another 55%ss? Lol
oh no
umm nope
The magic words are all your bases belong to me
No worky
Sums it up
Most cant
Still a nope
I believe it’s called coredump
Back
Working now
I clicked that shit 5x... I must not have been fingering the button right to turn on for me
Game fix works
Still nothing
I’m mean like are they going to reimburse my food getting eaten since I was bout to hit 31
Yes I hit fix game then went to App Store and opened it from there
Fix game working in 250 now
oh lord
Thank you
omg i wont make it to work
Nice work guys
Some of my team is in running lairs and the rest still can't get in
Thanks
Thank you
It did work... you're the best!😍
I expect 450 frags of Ephraim as compensation
I’m in
This is why we fix servers before adding new ones
😂😂
Me too
Also stuck. Help
Blah blah blah game not loading past 55%?? More shots? 😂
Finally I got in
Clicked fix game and got back on
Hit fix game
Back in
Did that. Nothing
Had to log back in after but it worked
you have to hit it just right chricks
Damn my neighbors are smoking some good shit
You know we getting 1 brown book 😂
Server 188 is suck at 55% for alot of my mine maybe all anybody know anything
I just want my hq 31
Same issue here
Worked the second time. Thanks
Back in
i know yall are getting me drunk
😳
How's that lol
Game broke again
i take a shot every time loading is mentioned
Click on fix top right corner
Don’t watch porn then
Load load load @ancient forge
Is your game working because my game is stuck loading at 55%? 🥃
Oh you getting f up then cause seem like alot is happening
I got it to load using the fix game in the top right corner
This is why it crashed. Blame twitter lol
Ok s130 I’m back on
😂:joy: 😂 😂 😂 😂 😂
Drink more just to be safe
always gotta stay safe XD
1 more shot? I think my game is loading now! 🥃
Hey everyone - if you are still having an issue getting in - the “fix game” button (top right corner) seems to have helped and it’s letting everyone back into the game. Please try that again and let me know if you’re still having issues. Please and thank you
done
Drink till there’s a new potato famine
done and done
aw ffs
Still stuck even after force close clear cache and fix game
pre typing an email for in the morning
Drink till you get Czechoslovakia confused with Yugoslavia
Thank you for letting me know - can you also report to CS (I have done as well) Send a PM to Puzzles & Survival Facebook fan page (https://www.facebook.com/PnS.37Games)
or Email: global.support@37games.com
See posts, photos and more on Facebook.
"i hope this email find you well as it leaves me very poorly"
If I were to come in today you would pay me to leave
Still not working for me….
Neither is @ancient forge
Cleaned up Phone (Android), force stopped the app, emptied cache, used the fix up button and the game still won't load beyond 55%.
hey, im working as well as the servers
I'm sorry I will be useless today but random people I don't know made me take too many shots last night. Please don't turn on any lights or make any loud noises in my presence. Thank you and have a great day.
Android works.
in conclusion. fuk you fight me. im going back to bed"
Android seems to work as far as I’m aware - it may take some time perhaps (regions possibly?)
I mean, you’re breathing, so you may be working a bit better than them
thanks for the fhun night
XD
Drunken octopus wants to fight
It definitely wasn’t quiet tonight 😳
Nope on Android for me. I'm in France.
have you tried the fix it thing yet?
My game frozen mid combat
some have said it has worked for them
also a hard reset on your phone wouldnt hurt i think
Speaking of which, I saw two sober octopussies who still wanted to fight at the hospital today, so maybe octopi are just belligerent
Yeah I think it’s rolling. Those of us kicked out first are now able to get back on. Those kicked out last still trying 🤷🏻♀️
why i cant log in game? screen loading freezes at 55%
Everyone just take out your sims and switch carriers, do it for spoon, think of his liver
Cuz of wankers
no one has thought about my liver for some time. thank you tho 😆
Alcoholism
?
liver has left the chat
Game is fukd right now
Did the same cycle and now I'm in. And I used Android
reboot the phone and also try running fix it. seems its working for a lot
also. cheers
And if you still have spare time, run a factory data reset, you know, for old times sake
also try clicking your heels together and turning around 3 times. why not
There’s no place like home button
😆
Updating from Google Play doesn't work as well
updates rarely work as intended
Gotta uplink to the mothership
On android in Toronto not working for me
Never had problem with that
i did turned it off then back on
I came to see whats happened and now i dont wanna play cause here is more fun
seems to be the bane of my existence at work
U sound like tech support 🤣
you click the fix it in top right?
network admin. but yes. glorified help desk
Did you turn it off and then turn it back on?
yes
Everyone needs a little R&R
Reboot and reset
may need to give it some time. with everyone all logging in at once now and MOD mentioned it may be be region as well
@ancient forge thank you!
oi anytime
Aussie? Or wet Aussie?
Because that little, "fix game," button is a little on the forgettable side
drunk southern. est
Kangaroo and crumpets
It’s just a force close button half the time for me
Even when the game isn’t broken
i could be wrong but i think it just clears cached settings. didnt really look into it
While we’re all here
phone reboot worked - now getting new update files
Anyone else have the bag item not fully auto using what you need or saying you don’t have what you do have problems?
i see it a lot with heals
Thx S.P.O.O.N (if it's not a coinsidence)
During the damn training event last ace
that has happened occasionally for me for troop training only time i've seen it. back out and back in and it works for me
either by lag or it just not accepting that i used rss items already
i think its the systems way of telling me ok you have built enough damn troops ffs
if i dont pay attention healing troops is tedious as i heal 1 troop instead of a full load
even after using rss
I just manually add more of everything, then one type less till I find the culprit, often it’s gas
The troop heal thing seems different
ya i tihnk your right. it just dosnt register that i have the rss sometimes when i do
for the healing i have never seen it there. there it has used it every time for me but then it defaults back to healing like 2 troops or something stupid. have to hit clear and select all then heal again
ya thats the one im referring to. i have to do it everytime
I’ve hit clear all, select all, heal, auto, clear all, select all, and still had it miss some
like every friggin time
Also it often changes how many it says you selected afterwards while the healing already started and you go back
Which really sucks if you wanna heal less than full
sometimes its lag and if i wait a bit it fixes itself. other times no.
just faster to clear and select all
Imagine if you could get help on training troops?
Or undo the free speed up or even slow down building (for ace and other events when you mess up)
Goodnight everyone XD
later syreeta. thanks for making my night full of bad choices XD
Like a good neighbour, State Farm is there
Hey everyone, is anyone having trouble logging into the game? My loading screen doesn't go past 55% has been doing this for a few hours
welcome to the club
I’m back in
try the fix it in top right. ty
worked for many
Thanks 😊 went on a search and fixed it.
awesome. just glad your working
Ope. Who called 500 diamonds and 30 minute speed?
ope. who called midwestern 😉
wishing on a star
Hahahahahaha yeah that’s about fair🙄
they cant give out important stuff for little bit of downtime. charter wont even reimburse you for outages unless you scream. i stayed sober so it didnt take that long
My troops consumed a bunch of food I was going to use for upgrades
if you have any number of troops they were gonna eat it anyways
Lol
I mean it is what it is… I knew it wouldn’t be crazy. Yeah but I was about to upgrade my buildings and train troops when it did that
and i understand but also. no one can promise you 100% uptime. lets be real
if your power company cant provide you 100% uptime. nor can your internet hosting service, your asking a lot from a game
It’s way too much
nah but your welcome to complain tho. i dont work for them 😉
enough. isnt any amount enough for a mobile game
I’m not complaining about spending
Enough
also just saying. when your power is out, or your internet is messed up. they tell you to shove it. this is just a game
no one can promise 100% uptime. its not even a possibility
I get it I’m at work late and getting punch drunk so just being an Asshole now😜
I’m actually drunk
Lucky
im not even a mod lol. but i do work in IT and if everything is working as it should you get no respect at al. but when one thing goes down you get no respect either
i can feel for them
ya im sure power companies and cable providers get the full deal asking for their bill to be paid as well for a 1 hour outage.
That’s how my wife ended up with me… she lowered her expectations lol
So I know
shes a good woman. lol
and in 5 mins people are yelling at you
definitely cussed out in the process
Laters back to my drinking
same. cheers
embrace the crazy. the best ones are a little off 😉
Yes 👍
arnt we all? tho?
Explains my existence
lmfao
sounds like a plan. hit us back up when issues arise. thats what we are here for
Can‘t Login second time…
Uh oh
Again. Ugh
Yup again issue
Can’t login after pressing the fix game icon
Just went down again. Dammit
Ich bin gerade wieder runtergegangen. Verdammt
➡️ [Jump to message](#🦗bug-hunt message)
anyone having trouble getting back in again?
I’m kicked back off again
This game is more unstable than my ex wife. Sheesh.
Cant login. Shield about to expire
I’m getting more feedback now that it’s down again
Your phone sucks lol jk
Sassy😍😍😍
Stuck at 55%
Please wait while their support zombies shuffle over to the server to turn it off and back on again. Thank you.
Guess it’s the same as they fixed the lag 😂
It’s broken again
Idk what yalls problem is im in game right now
Look at the dev working on the problem
Wait for the auto update to pop up
Warten Sie, bis das Auto-Update auftaucht.
➡️ [Jump to message](#🦗bug-hunt message)
I was in it then I got a new version pop up again
Well don’t make a purchase or go to another account
There’s no lag if the game is down.
Hello devs—- my game is still not loading
Even after hitting fix game it gets stuck here
I have rebooted my iphone entirely
You’re not alone. Clearly
Lol they did it twice in a row
I hope this doesn’t happen during svs
Yup - that’s what I’m getting too (stuck on that screen) have re-reported it and advised the fix game button isn’t solving the issue
I tries wifi and cellular data
Scaceeeee 😘😘😘
The game just isn’t into us. Sorry folks.
ok it says it was fixed but i cant get in again
Hey Ophie
i deleted the game n installed it
Bugs, Rico
-.-
So buggy lol
Folks. It’s them. Not you.
So, did the reinstalling help?
Grouch
Scace how u make out in Nuka
I should delete it and leave it at that
I recommend just sitting tight for a bit.
i got in my main account tried to go to secondary n back to the same issue
Updates, game won’t start, finally get in, get a decent gift. Another set of updates. Game won’t start again.
Its funny, im getting the notifications of my alliance rallies
But its not loading on this phone
So am i
Lol
i got the mystery refreshed too lol
Did you check your tcpip settings? Enable cookies?
I survive most of the time lol
Please sit tight everyone - it has been escalated. Again - sorry for the frustration caused. I’m experiencing the same issues you are.
They need a updated server with more space
Download Adobe flash
Serious! A-fricking-again!
Tcp/ip... what's next, Linux codingm
Have you tried throwing your phone as hard as you can and getting a new phone without this game?
Damn.
I just keep pushing buttons and it works eventually
I stopped temper tantrum’s about 30 years ago.
i just got a new phone lol i left android cuz it wouldnt show its notifications
I’ll keep my mouth shut with that I’m coming to visit soon dif plea tell u
I understand the frustration (i share it with you) but please refrain from using bad language as it goes against our #📚sanctuary-rules thank you
No she did not!
guess ill go play a pc game till they fix whatever it is that decided to break
So I hit fix button n it shuts me out completely
😂 I miss y’all so I wanted to come say hi but it’s only a visit
apparently its not fully broke ppl are doing rallys lol
Last time only 9 ppl were on in my alliance
This is ridiculous 2nd time today
I’ve been trying for a few hours now to get back in… it worked for 2 mins… then back to not being able to connect… meanwhile it did it while I was purchasing ironclaw frags… there better not be an issue with that… 😳
Cant wait to get some gems woo!
In the middle of rallying a lair
Yessss I was buying rss so I can build my hq it better be there cause they took the money
I see ur back
2nd time tonight
At this point I think enough folks have been impacted our hunt mastery should be reset along with whatever mediocre compensation we get.
Me either they call me a vampire 😂
i have 3 autistic kiddos who barely sleep this is my release
You mean a couple hundred diamonds isn’t enough?
Agree with you there. Have advised in my escalation notes given the current Ace event going on. - again, compensation wise - is up to the Devs; but I have mentioned it
I love getting that and an 8 hour shield…but hey could be worse, we could get nothing lol
Feel free to leave the channel.
Still can’t get in
Don’t mind me. Throwing a light switch rave over here like…
People are spending multi millions… people getting tired of a scripted response isn’t unreasonable.
Well we should all get the bride for free for the lies of lags being fixed and the inconvenience of my hq going up and my rallies I’m missing can’t make them up
I know the billion might players are not happy
Me too
explain your wife in one sentence
Far from a billion might player but as a spender I’m with you.
Fix game works now.
until next update obviously
Careful. They might do it before just to prove you wrong.
trix. this was hella rude. adjust yourself. we have spoken in verbal calls. you should know better. i work IT. we are not liked by most. we do what we can
sorry to call you out but you know me
if i was quiet you wouldnt hear me at all
Lol at them sending a message IN GAME on how to fix the log in problems
Noted - will fwd this through
Don’t forward it anywhere. Retain it as snarky remarks by a mod to paying customers is generally unacceptable practice even for a company like 37 Games.
its not really the scripted responses i think that bugs people. its not tailored to the language and it all seems like you are just being put off with no actual representation of your issue and you get generalized responses no matter how much information or pictures you provide
and reacting this way to first level support is why the world think americans are entitled. goodness sake ... the mods are first level of support get this in your head, they are not directly connected to 37 games. remember that those folks are still human and have no direct impact on your responses. if you hate this game so much, stop spending and use your money elsewhere
i talked about an issue for week with cs and it was like talking to charter about my internet being slow no matter how much proof and screens i provided. there was not escalation if there is an escalation
i understand your comment. and while i agree to an extent there needs to be a tier 2 and i feel like there isnt one
mods are here to help. but they can only do so much so i completely understand
no offense ophelia. you ahve been an angel
the tier 2 are the ones, they directly escalate to. if you would have a company would you outsource anything else than first level ? wouldn't make sense giving players that much power to a system
no i agree. no one has direct access to t2. they are covered
A lot of people spend a lot of money on this game. It’s not unique or exclusive to Americans that there is a level of expectations.
Mods are a representative and agent of 37 Games. This is literally the basics of the corporate world and as much as people should be respectful it is their obligation to maintain professionalism. Not the consumer but the rep and agent.
it does feel like you are forever stuck in t1 tho
If we don’t forward through complaints suggestions and yes even the frustrations players have - then there can’t be any improvements moving forward. The Mods are players too. What effects you as players effects us as well. We have the same access to the game you do. As per the #📚sanctuary-rules however - you can have a Difference in opinion, that’s absolutely fine; but there is no need for disrespect to each other.
None taken at all - I have seen you trying to assist everyone while this issue has been ongoing - thank you much appreciated.
My criticism however was to you, as a mod, agent, and representative of 37 games, that doesn’t need to be forwarded.
I get the position is likely very frustrating catching all the crap but you chose that and are compensated by 37 Games for your work. This mean you need to maintain your professionalism.
do what i can. but can also understand frustrations. you know how it is.
some small note on your issues: it seems it was only certain spots in the world affected (as far as i can see) .i personally had no issues with logging in/connection issues for ~ 3 hours, since those first mentioned wrote anything here. therefore it could be only the na players were affected by that ... dont get me wrong, i still enjoy the freebies, but you should also escalate, that only certain regions were affected
Scroll up. Europeans were also impacted.
outages happen mate. wasnt just east coast. or euros. i had friends scattered about. i was east coast and wasnt effected
just seems like a cached entry went cray
The fun thing there for me is earlier folks thought it was only east coast and when they voiced that there was another blitz of messages from all over the world.
was also fun for me as i was taking shots everytime it came up 😉
Other than asking a commenter to leave the channel because they were sick of seeing my posts - please advise where I have been unprofessional and I will apologise for that.
but be nice to ophelia. shes only doing her job and some things can be beyond control. thank you for your understanding
Do they have a timeline on fixing this?
many have had success rebooting their phone and using the fix it button at the log on screen. please attempt this
@copper jetty it seems to be ok now? I’ve managed to get back into the game - can you please try to attempt this
You may need to push the “Fix Game” button in the upper right corner. I had to.
Was able to log in, thanks y’all!
but going in there with the attitude "i spent money and i want to have it done now" - that is being entitled ... for goodness sake ... yeah you may have certain expectations, but bugs can and will happen. and spending money is entirely your choice. you can't expect a company like 37 games to be able to fix everything in a second. they have a dev team, reacting to reports from all over the world. they have to update it have to check a certain amount of servers etc.
to your corporate idea: i worked for a multinational company in the past. and i know how a small little mistake can have widespread issues. the only thing you as a spender can expect is the package you paid for.
and orphelia was always on a professional level. but indirectly even just hinting towards "unprofessionalism" after she forwarded your feedback ... holy hell ... that is a whole different level of being entitled.
if you feel that unsatisfied with the game and the products you are paying for, stop spending money. the game can be played free to play, no one is forcing you to spend money.
i very much understand your point just as you can understand people who pay absorbent amounts to complain
there will always be something. sorry. working in IT i think i say sorry more than any other word. its what it is. would we rather tell you sorry about that 1k charge against your credit card or that sorry we had a security update that is mandatory and we cant avoid? now you have to reboot your pc once or twice
or phones now. do you know whats out there now?
your cell phone. your phone.... connecting to a wifi can breach every device on that network... im sorry if some things arnt convenient but neither is your identity being stolen. and its only gotten worse
First, I never did that. I condemned the mod’s repose to someone else that did that. The commenter is wrong but they are not an agent and/or representative of a multi million dollar company like the mods are therefor are not help to the same standards.
Secondly, it is not unreasonable that patches, fixes, or any other update material be tested in a small sector prior to being released in the wild. And twice in a … what… 5 hour period? That’s bad.
Can you name the company that you worked for so I am sure not to purchase from them? It’s clear they didn’t emphasize nor prioritize service if you think the delivery of a product is the only relevant factor. I would be fired faster than I could blink if I tried even implying someone received their faulty product and it’s not my problem after that. Red flag of many.
Idk what your next paragraph is on about. Even by the Mod’s own stance what they said was unprofessional hence wanting me to exclude that situation while asking for examples unprofessionalism. They were unprofessional and whether that was warranted or not is irrelevant. They are a representative and agent of 37 Games.
I didn’t use to work for some company. I currently work for a multi billion dollar global company where I am also an agent and representative of the company. In addition to providing a product we also rely heavily on services and if I were to ever speak to a client, or anyone else for that matter, the way the mod did here I would be fired. I also wouldn’t have over a decade with the company if, like you, I felt the delivery of a product was as far as my obligation was.
- mods are mods. they dont work with the backend. they are CS. most of them are voluntary. 2. 37 games is owed by Sanqi Interactive Entertainment.
a little research goes a long way
As IT don’t apologize. Do what you can, obviously, but many of the things you deal with are not of your own doing. It’s uneducated users and you should not apologize for them.
well i take offense for you yelling at voluntary mods. sorry. they only want to help. i even applied
-
I am aware and I am aware. As CS they act as representatives and agents of 37 Games. Nothing I said was wrong.
-
I assumed they were a subsidy but I am not invested to put that much work into this. Thank you providing it though.
I didn’t yell at a mod.
They receive compensation. Iirc it is a $99.99 pack monthly.
sorry ... but you PAY for the packages first and foremost.
she did say, if anything offended you or seemed to you like it was offending, that she will look into that and will apologize.
and sorry, due to a nda clause i am not allowed to share the name of the company. but as far as i can see it, ~50 % of players are using their devices.
and next to it: they are NOT official representatives of 37 games. they are voluntary mods. and even if they get paid (oh this is a community discord and they can relay issues) this does not warrant players to be so entitled about services.
but hey, you do know that in text support only 10 % of the relevant information is taking on by the other person? even over phone/voicechat it is only 70 % ... but whelp ...
this is a bug, yeah bugs may happen, sometimes certain devices are affected. hell with this kind of game you can be happy if they update the game once in 2 months.
if you want a testbuild: normally what app devs test: 1 device running with certain software builds. e.g. in this case ios 12 - ios 10 are checked ... and some versions of android. but you can't test every little device.
i cant comment on what i dont know. i dont know the deal they have worked out
nor have i seen the contract
have you?
No need it was in the mod recruitment posts. It was open benefit and compensation for mod positions.
I too considered it but a 99.99 pack a month is crap.
sounds nice and all but eh
im here supporting people with no compenstation
we are all here just to help. sorry if your upset
i dont think these are bugs anymore can you guys take it to pm?
but in this day and age updates are inevitable. in fact. expect them
I am not upset. The mod was unprofessional to ANOTHER commenter and I said it wasn’t a good look. That’s not being upset.
i am not a mod. nor a member of 37 games. nor someone related. i can only tell you. this is what is coming with future. the hackers know as much, if not more than microsoft. sorry your upset and things go a bit crazy. but its an active and constant assault
be glad they are looking out for you. its not always convienient for any of us. i have way too many late nights dealing with the exact things
I understand that. That isn’t the topic though. It’s awful updates, costumers, and 37 Games CS which includes but is not limited to mods.
And for the record I was not the rude commenter.
awful updates we dont get to test. 100% agree. thats what a D day attack is. they catch you off guard before you can make a solution for it
we are at an outs. patching as we go man. it is not a pleasent day to be working in IT
hacks are a step above us. hate to admit it but this is what it is
Yes I recall the LolSec attack on PSN and the inconvenience that was. That is not the same as this. Please stop pretending it is.
i didnt recall bring that up at all but lets
i deal with this daily. breaks here. breaks there. updates constantly. security is losing
Not that specific one, no. You’re painting a routine update to a security breach like the one I referenced which is not the same.
i run updates dailty at work and have constant complants. i dont. have. a. choice.
In any case. Good night or day to you. I need sleep.
keep complaining my friend but im telling you. this isnt just this game. its not just windows asking daily for updates. its coming. for everything
we cant get in front of it
just wanted you all to know i survived the night. it only took 21 phone calls to wake me up
I think people should be a little more courteous of those who joined this room for pns information and take ur arguments and discussions to another forum where u dont leave 80 msgs for ppl who don't care thanks!
Hey idk what's happening but whole day I can't log in into the game .... It froze like this ( screenshot below) but I received message like running rally and etc.
Click fix game in the upper right corner. That should resolve your issue.
Thanks for the help
👍
understandable but there are channels for only the mods to post in you can check and turn off the other notifications. we were having a bit of fun while the servers were down. this is a discord after all.
Who do we talk to about the garbage they sent us in that green box? I didn’t lose out on a bunch of junky 1* material I missed out on a full stam and ap and a bunch of rss.
The only reason we get to comment here is to point out bugs. Not have an ethical discussion on mod rights and treatment. That is why they changed the others to stop discussions not related to the rooms topics
So when they keep missing real information in ppls convos don't complain its not fixed
Well considering this is a bug related issue and I am seeking resolution on where I should be asking for appropriate compensation, instead of sending a ticket. I feel I am in the right spot until someone suggestions elsewhere.
And your catty (barely veiled) passive aggressive comment just adds more unneeded discussion, good job on doing what you are yelling at others not to do and adding to the problem instead of offering solutions. 👏
I didn't catch a screenshot, but I've noticed when I first port into a state during VC, only about 1/3 of the bases showed as red. The rest were yellow, even though they were from the state I had just ported into.
Once I attacked, everything turned red. Seems like a big as I saw no reason for it.
My isp is 100% uptime and it kinda freaks me out
I’ve moved out of bug reports. I was asked nicely 😅
Nobody is 100% uptime. Maybe you were asleep when they were down?
Maybe, but it’s really weird, like if the power goes out I know I’m an inverter and battery away from internet, my old isp had very few outages and had generators in the towers and I could run the modem thingy off one of those cigarette lighter inverters that has no cord and still have power for my router, this isp however has really high power requirements for the equipment
Hey RamsayB. Long time!
Is this where I complain that my game will not load? Or can someone direct me to where to do so...
Did you try using the „Fix Game“ button on the top right of the games loading screen?
It worked last night but it's not working currently for me.
If Qjuh’s tip didn’t help, please contact Customer Service via:
- In-game CS ticket system (More - Settings - Help - Contact CS)
- Send a PM to Puzzles & Survival Facebook fan page (https://www.facebook.com/PnS.37Games)
See posts, photos and more on Facebook.
The in-game server maintenance announcement is not very helpful
when I openm chat, it just gives me the finger
That’s bugged me for ages! It should be the other way around, with the general announcement as that tiny thing, and the specifics available in full chat!
@empty beacon @gilded zinc noted and reported, thank you🍻
Been like that since they finally started to give notifications instead of just throwing it into maintenance without warning
could anyone told me why the break loose event ended before the tomorrow reset time?
Because Break Loose is always only 8h long.
Due to this glitch or whatever it is, I wasn’t able to finish phase 5&6 of Ace Commander because it wouldn’t let me on. Now my ranking has gone down. How are you gonna fix this? How will you compensate? I’ve worked too hard and long to get some lousy minuscule little diamonds and speed ups.
Basically, the best way to resolve this issue is to write to CS directly.
This channel is not equal applying to CS to solve each individual case. Unfortunately we dc mods cant resolve this issue and i know that this common apologize reward can't compensate your issue.
You can contact Customer Support via:
- In-game CS ticket system (More - Settings - Help - Contact CS)
- Send a PM to Puzzles & Survival Facebook fan page (https://www.facebook.com/PnS.37Games)
- Email: global.support@37games.com
See posts, photos and more on Facebook.
Anyone else having or had this issue when trying to buy stuff?
I have changed my payment method, tried other games which work but still no joy. My wife even uses the same payment method which works ok.
Btw I have contact the not so helpful CS, who we utter useless.
Only when switching back to game from discord or line...I can move around the menus but when I comes to buying packs, clicking any of the sticky tabs like help alliance members or even in-game chat im forced to close the game and re-open it. Minor irritantion...lol but it does keep me from spending to much
There is that, I haven’t spent anything since the 1st July 😬👍
Just remembered I’m on IOS 15.0 beta, might be that. 🤬
It happened to me before I had to uninstall the game and reinstall
Oh my gosh! That is EXACTLY it. We had another player with the same problem.
Could you clarify where the bug is?
Show Research lab 31 complete in top picture but lab is at 30
research lab is next to your headquarters
you showed us the research center
Ahhh nova lab
nobody knows why of all the available fantasy names, they chose to almost name those the same
Ok makes sense now lol
Hey there. Is someone who knows about the problem that the hq is disappeering when you login? One of my friend has to start is missing her main. When she logs in and starts a new acc it disappeers at relogin! Can someone help?
Need her account name the she can't access and state. If she could screen record it happening, that would help
Hey team, latest patch still hasn't fixed our issue with the ghost alliance join request whenever we start a rally. Any word on when this will be fixed please?
Hey there fiz- I know that both @rustic moon and @dull pier have submitted this information on your behalf, but I am happy to follow up also. Are the other R4/5 in your alliance noticing this? Have you reported to CS yet. If not, please do as soon as possible. I think I understand what is happening so no need for screen shots, but if you would DM me your alliance name, your in-game name, and state, we can get yet another set of eyes on it!
Before and after bug repair shots of nova ……
Didn’t know if first pic was intended….kinda cool though
@daring otter noted, reported. Thank you🍻
can we report game lag here? I am getting data timed errors and all sorts every 2 seconds. Cant even open up the alliance tab without it not loading
Did u try to tap on "fixgame" during the loadingsscreen?
In moment it's not possible for me to play the game.
It's always stop on Startscreen on 55%
I'm in!!
Game lag is horrendous. Can't even complete a campaign battle without getting buffering icon 5 or 6 times.
I'm on a 200MB connection with almost zero lag. Can't open mails, change any kind of screen without huge pauses.
Spend some of the thousands your making on better servers and more bandwidth.
People will start to leave if you make it unplayable.
Hey guys,
Just wanting to post a query regarding the alliance party.
We had the event start but no r4/5 had started it. So we're a bit confused.
Has this happened to anyone else or is there an answer to why it happened?
Any help would be greatly appreciated.
Thanks
The answer (at least for us) in those instances is: yes, a R4 did start it but either didn’t realize they did (the Start button doesn‘t ask twice) or are to ashamed to tell you they did it
@rocky carbon thank you
I believe I saw a schedule button as well, so maybe someone scheduled it for that time?
I believe i saw someone post a bug somewhere where when trying to schedule the event it actually started it
Yes it is, unfortunately
Odd looking numbers here…
That is weird, looks like a loading error
Today is the 3. Day
Anyone has problem with translation from Vietnamese?
I cant login.. stuck on loading page even after trying fix game
I forward that @feral forge im sorry!
You could contact Customer Support via:
- Send a PM to Puzzles & Survival Facebook fan page (https://www.facebook.com/PnS.37Games)
- Email: global.support@37games.com
See posts, photos and more on Facebook.
Unfortunately im not an ingame mod
Thank u
One of our alliance members has a blank keyboard in game chat but can mail anyone with no issues. Any suggestions? Thanks
Heard that issue several times for people with multiple language keyboards. Works if they only set one as main keyboard.
Thanks Qjuh! That’s new information for me.
Always happy to help👍
Anyone tested lairs with and without nano equipped? I’d expect a little improvement from +3% troop atk/def/hp, but I see zero
+3% troop ATK/def/hp isn’t that much on the scale you are working at I guess (I don’t know your stats of course though). For me it wouldn’t make a difference, enhancing one of my chips gets me almost double the stat increase and still doesn’t affect the outcome of a lair
March was ~130k T8s. 23 lair and 144,000/288,000 kills exactly both with and without. 1% of 144k is still 1,440. I would expect something, however little, more than zero
How high are your troop stats though? If they are at say 800% then an additional 3% doesn‘t make your march 3% stronger but only 0.3% stronger. Plus the kills don’t get calculated directly from your stats but from calculating your ATK against lairs DEF, then applying DMG to their HPs and vice versa, this continues until the morale of the zombies reaches zero. The amount of zombies dead by then determines the kills you made in the lair.
Or in shorter terms: lair mechanic is wibbly-wobbly, won‘t make sense to anyone ever
That is the best response I’ve heard yet, thank you. I had not considered the diminishing returns of 3% as total troop stats increase. At the time tested, fighters only and atk was 480+54 from troop bonus. Maybe it does all get lost in the wash. Wibbly-wobbly lmao.
Thanks @rocky carbon
I'd say 65% wibbly and 43% wobbly
Mine does that quite a bit. Then loads in
I have had that problem
Can’t move back home 😦
Does anyone missing gear promoter drop on Zombie lair level29 above?
ran almost 6 times, nothing for gear promoter
You have a chance to get gear promoters, they aren’t guaranteed. But I can tell you that I get them in about 50% of my lairs
Hey Ankthira - did you get back home okay?
Had to fully restart my phone to get it back
Okay, will you update us here and send a CS ticket if it happens again?
Hello one of our teammates can no longer log in yesterday morning. Any tips please
Uninstalling the app and restarting the phone does not help
Do as the screenshot suggests: have him tap the „support“ button to contact CS. There probably are recharge charges on his account that need to be sorted…
Any one having problems getting on today. I have uninstall but now can't reinstall the game
@rocky carbon Thanks for your answer. Yes, she requested help using the support button. But don't be an answer for two days, nor an automatic one.
For some reason I cannot connect to the game when I'm connected to WiFi. When I turn off my WiFi it works fine.
@frail sparrow but then it is a different screen.
That’s so frustrating. Yes, unfortunately, from our end, we can only suggest what it sounds like you’ve tried - uninstalling and reinstalling, restarting the phone. Your player will have to wait for CS to answer as there is something that they will need to resolve. What are they trying to use to log in. What kind of account? I.e.: twitter, fb, etc.
Can you call up uncached web pages while on wifi at the same time?
Oh no. What exactly is happening? And in what region do you live?
Try to redownload it and it says the play store can't download it
I have uninstalled and reinstalled. Restarted my phone and it still gets stuck
did you try taking off of wifi?
oh nm sorry just read up
did you try resetting your router
unplug it for a minute or so then plug it back in
your modem actually
But this problem is only happening on wifi? Are you able to access uncached web pages in your mobile browser on wifi? Did you attempt what daddy bill suggested?
Also, if you can Reply to my message Discord will ping me and I will know right away that you have answered.
Crunchy, some folks don’t know HOW to reply, lol. I explain in a comment sometimes if it happens a lot from the same person.
Also for both @past wolf and @frail sparrow try contacting CS one of these other ways too:
Send a PM to Puzzles & Survival Facebook fan page (https://www.facebook.com/PnS.37Games)
OR
Email: global.support@37games.com
See posts, photos and more on Facebook.
Yeah. I thought about that, but I know they’re already frustrated and figured they could ask if they didn’t know. But you are right.
Obviously I don’t know where this player is located, but is that a phone number, or a ticket number? And what did clicking/touching the support button do?
I know they are :), lol.
I am pretty sure that is an error code, but I’ve never had CS ask for it so not 100%. And tapping support will just take you to the standard User Center CS web portal that the game takes you to.
I have finally got back on the game thank you so much everyone
Oh, I’m so glad. Do you know what finally did it or was it totally random?
Totally random wish I had a good answer
Well I’m still glad you got it! Have fun out there!
@wispy trellis @rustic moon someone asked in another channel if they rental of heroes was broken. I took a look at mine and low and behold, he’s been hired twice yet there are no coins to show for it! Off to report it to CS!
Thanks for this - im gonna go check mine to see if it’s a glitch / issue
You’re welcome.
Mine is working ok - yes please to CS for this one; but I’ll also take a note of this in case there are more reports of the same issue 
hey uhm…
I just did over 3m damage in 1 attack in alliance trials but after battle ended it said I only did 660k
anyone else have this issue also?
I’m worried to use my 2 other attempts…
well i used my other 2 attempts worked fine… idk whatever i guess
I went back after starting a ticket to make sure I had the right event name and the coins were there, along with the trial gift since we went up one more level. I reported it anyway though. Hopefully it was just a temporary glitch.
I'm doing less damage in lair 35, after upgrading Fox to lvl. 7. Everything else is the same. Double checked that.
You had three fighters joining in the second lair while there was 1 fighter and two riders in the first. So not everything the same
They are there with 1 Troop. 10.000 less damage because of two fighter?
They killed zero enemy troops
yes unfortunately lair mechanics are very weird like that it does matter what troop types are sent
My motto is there is a time and a place for fighters: never and nowhere.
Will do
try having your people send shooters or cars
Sure there is! Our southern turret this last Zenith!
We lost our hub for about four hours, the turrets much longer. Other alliances were able to clear the turrets once they were given the go ahead, and my SECOND string fighters took over the south and, with reinforcements and a larger rally size, we held strong!
Estou a fazer menos danos no lair 35, depois de actualizar a raposa para o nível de enchimento. 7. Tudo o resto é o mesmo. Verificou duas vezes isso.
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As long as you're not putting your garbage in my lair rallies, it's fine!
We had a teenie, tiny Bean Bryant in Fox’s test this morning!
Lol. I DID say second string. I don’t use them for much, but when your main is mostly dead or in the Infirmary, you go with whatcha got that’ll get the job done. And since my shooters are WORSE than my fighters…
Soooo cute! I just wanna eat him right up! Ha ha! We've reported, but I'll let them know it's still happening.
Lol, thanks 🙂
when upgrading from t1 trucks to t10, the amount changes. is that normal?
The amount of? Oh, troops you can train? Does it go down?
Hey Jope! Is that padlock to the left of the slider closed or open?
hi crunchy, I tried again because of the screenshot and now it worked. I have no idea why I had less before trying 2.5k. I'll watch if I can get it together again
I’m glad it worked for you! Yeah, if happens again, def grab a screen shot. I’d love to know what’s going on, not to hex you or anything. ;-)
so now I've done it again. when I activate the talent cost reduction and 30% acceleration, the difference occurs.
Where the lock is, there is a slider. Move that slider to the number of troops you want to train, then touch the lock so it locks in place. Then you will have the same number every time.
So are BOTH of the screenshots from after you used cost reduction and training Speedup?
And then as soon as you hit Befördern, it immediately changes to the lower number?
Die zwei Bilder hab ich jetzt gerade gemacht.
Ohne Talent und 30% konnte ich 2570 starten und es wurden 2570 befördert. Mit Talent und 30% bekomme ich die Differenz
Hast du dein Talentset gewechselt dafür? Falls ja hast du vermutlich das Talent für Trainingsmenge nicht mehr aktiv gehabt…
Did you change your talentset for it? In case yes you probably didn't active the talent for training amount..
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But it’s not enough of a difference for it to be attributable to turning off Balance though.
Nein habe es nicht gewechselt. Habe die Bilder kurz vor und gleich danach gemacht.
dann macht das keinen sinn, weil du genug ressourcen hattest.
hast du diese Bilder direkt nacheinander gemacht? eins bevor Sie auf "Werben" getippt haben und das andere danach? du bist nicht gegangen und hast etwas anderes gemacht?
Mir ist dieser Effekt auch nur bei den Fahrzeugen aufgefallen und nicht bei den anderen Einheiten. Ich habe die Bilder kurz vor und gleich nach dem befördern gemacht.
No didn't change it Made the pictures just before and right afterwards
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in Ordnung. Die einfache Antwort, um dies zu beheben, besteht darin, den Betrag zu sperren, den Sie trainieren möchten. Dies geschieht immer noch, nachdem Sie das getan haben, dann ist dies ein größerer Fehler, als ich denke. Unabhängig davon ist es definitiv ein Fehler und ich werde ihn melden, da ich keinen Grund sehe, dass sich Ihr Betrag zwischen diesen beiden Schritten ändert.
tr?auto en
Turned on global auto translations to en for @wispy trellis
Thank you!
Lass es uns auf jeden Fall hier wissen, wenn es immer noch passiert, wenn du deine Trainingsmenge sperrst
Let us know on any case here if it still happens if you lock your training amount
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I got you, brah!
Mit dem Schloss hatte ich auch den Effekt soweit ich weiß. Ich brauche aber jetzt keine Trucks mehr und habe keine Beschleuniger mehr . Wünsche euch noch einen schönen Tag und Danke für eure Arbeit hier. Ihr seid Spitze
Danke, Jope! und schön dich zu sehen!! 👋
Ich werde den Fehler weiterleiten.
Thank you, jope! And nice to see!! 👋
I will pass the mistake
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One of Fox’s Test questions seems incorrect: “Is it possible to obtain a 2-star hero via Int. Recruit?” https://cdn.discordapp.com/attachments/854108992434601994/866776763388788764/image0.jpg
The page on Noah’s Tavern clearly shows it is possible. https://cdn.discordapp.com/attachments/854108992434601994/866777217051787304/image0.jpg
I got that one wrong a few times too
Lots of wrong answers on Fox’s trivia.
Thank you for this Jake - I’m going to put it through as a bug.
How many folks have problems with the 30% training boost? It have never boosted my training time. And how many folks have had problems with speed boxes from the mall? The ones where you choose a speed up type? I’ve bought them and they don’t add the speedups to my bag. Also. I just bought 100 research speedups in ruins. Zero in my bag. It’s costing me event points. Plus…. They’ve taken my money but didn’t give me all of what I paid for. They want screenshots but the their file size requirement is so low I can’t share it. And who takes screenshots of their ruins purchases anyway.
When i have purchased those speedup boxes the boxes are in my bag under gadget where i can then open the box and pick which type of speedup i want. If that isnt the case for you then its definitely a bug. The ruins does not have research speedups unless that is one of the 1st victory ones i forgot about? You can get regular speedups there maybe you thought it was research speedups and were looking for them there?
After I purchases the boxes the sat in my bag a while…. Maybe they have used by date lol
yeah definitely a bug then if you didnt get them 😦
私がそれらのスピードアップボックスを購入したとき、ボックスは私のバッグの中にあるガジェットの下にあり、その後ボックスを開き、どのタイプのスピードアップを拾うかを選択します。 それがあなたにとってそうではないならば、それは間違いなくバグです。 それが私が忘れた第1回勝利のものの一つでない限り、遺跡のスピードアップはありませんか? あなたは定期的なスピードアップを手に入れることができますあなたはそれが研究のスピードアップだと思っていて、そこを探していましたか?
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30%のトレーニングブーストに問題があるのは何人の人々に問題がありますか? それは私のトレーニング時間を増員したことがない。 そして、モールからのスピードボックスに問題があるのは何人ですか? スピードアップタイプを選択したものは? 私はそれらを買いました、そして彼らは私のバッグにスピードアップを追加しません。 も。また。 私は廃墟の中で100の研究のスピードアップを買ったばかりです。 私の袋にゼロ。 イベントポイントが原因です。 プラス…。 彼らは私のお金を持っていましたが、私が支払ったもののすべてを私に与えなかった。 彼らはスクリーンショットが欲しいですが、彼らのファイルサイズの要件はとても低いです。 そして、誰が彼らの遺跡のスクリーンショットを購入します。
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The translation from Vietnamese to English is not working.
@sly needle you mean ingame?
In that case russian translates bad to English too👀
I think the devs already know that but i can forward that too😅
What's with all the lag real help when playing the campaigns an UC constantly freezing taking a min or so to move along then they line up fires and takes me out excellent glitch
I mean I don't mind. I read russian first and then translate it to English just lo laugh , so it makes my day better😂
Yes, in game
Since we’re talking game translator, could they add Tamil? I have a friend whose Mother tongue is Tamil and he has a b**** of a time since his English isn’t so great. It’s better than my non-existent Tamil though.
@gilded zinc i can forward that too! But cant promise anything 😬
Im jealous haha because its already funny when i translate it into german... I included the Russian translator into my report 😂👍🏼
That's cool, maybe they can fix it and prevent lot of arguing between russian and English speaking guys👀
Okay, there are a lot of things to look at here...
The training boost - If you literally are not seeing any difference with the amount of time it takes to train the same number of troops with and without the boost, that is a HUGE problem and a bug. If there is some difference but it doesn't seem like it is 30% different, I can help explain why that is so.
The disappearing speedups - Have you figured out if you indeed bought 100 research speedups in the Ruins or maybe it was 99 regular ones? Did you confirm that you indeed opened the box and chose the speedup type, but it did not end up in your bag? If you have confirmed that both of these things happened, then there is definitely something very strange going on with your bag. So now I am going to have to ask you to screen shot your bag before and immediately after any other ruins speedup purchases, because without documentation I can make no report and CS can't help you.
Filesize - Are you adjusting the image at all after taking the screen shot. Sometimes cropping an image can (counterintuitively) make the image file size larger.
Thanks. I DO get a giggle out of some of the translations though. I’ll sometimes go into state chat just so I can get a laugh. Lol.
Is anyone having issues with Mega March? Or am I reading it wrong. It says +10% for 30 minutes. Is it 10% of your current march size or just 10k? My March is 249k but only get a 10,200 boost.
yeah, mega march seems broken for me too
Mega march is a boost to the base march amount. its doesnt add the boost after all your other boost come into play (heroes, nova, etc)
Kinda misleading. Thank you, it does make sense.
PSA: Calculations for ALL boosts are done on the base values, which will be the number before any other boosts are added. So when you kick in a 30% Training Boost, for example, it will likely not be 30% off of the training time you had before you kicked it on, because what you see every day is the result of your base time being acted upon by all of the boosts you have in place all the time from various areas of the game.
This is why a lot of people think upgrades are broken especially at higher levels. A 50% increase for instance from a hero level up to your shooter stats when you only have 500% shooter atk is HUGE. but that same 50% increase when your shooter attack is already 2500% doesnt seem like it does much. It's a 10% increase to your stats compared to a 2% increase. It's not a '50% increase' to what your total damage is
Not able to get on the game gets to 55% and stalls
That was happening a lot earlier last week. Did you try hitting the fix game button?
Lol
Is anyone else experiencing a problem with the translator by chance recently? Occasionally our French speaking alliance members and our Vietnamese speaking members comments when you hit the translate button, will not show
This was reported earlier today :). @wispy trellis can you add this one to your report as well please? S187.
Sure. Thanks for pointing it out to me!
You’re welcome.
Thank you!!
👍
There has never been even one minute difference with the 30% training boost even on 20 hrs of training. I’ve written customer service and they’re not very helpful. Sometime I think it’s just a bot that sends polite responses lol.
And yes I bought the research speedups in the ruins. I don’t know if not getting them had to do with the crazy lag yesterday but it was a bit annoying as it cost me event points…. But it wasn’t lost cash purchases so not to insanely annoying.
The speedups I bought though. That was annoying. It also cost me event points as I saved them for the first ace commander event… more lost event points.
I play on my iPad Pro. There’s probably a way to adjust the screenshot to a lower quality. I’ll look. But still. Having to take screenshots every time I open a speed box or make a ruinshop purchase is a bit lame
You guys are releasing hq40 n shi* and t12’s n all that and lvl6 gas tiles are only 14k a piece…. not only that but the game continues to lag like
just fix the laaaaagggg why keep releasing new content
I keep getting g the alliance notification. so I click it and theres a dot on requests but before I can click on it, it goes away.
been doing this for days.
I agree with that last sentence, but there just isn't any other way to prove stuff.
About the training, if, the next time you go to train, you grab a screenshot of one of your training camps right before you hit the boost, then one right after. If they are exactly the same, send those screenshots to CS, separately, if you have to, and update us here. That is DEFINITELY not okay and we want to get that fixed as soon as possible.
Ummm, was this what it opened with? Did some of the gems not move at all, like they were an overlay? What happened next?!
Look at sweet candy’s RUSSIAN message. Then look at what should be the ENGLISH translation. It’s showing the Russian as it should, then, for some reason, is trying to translate it FROM ENGLISH!
Sending it to CS as well.
Idk if you would want that translated anyway as it would sound bad in English lol
Lol, I figured. It’s rather heated in state today.
I can be your translator, I would probably do better
Lol. Thanks. It’s nearly done now though.
Sorry, Plan. I reported this as a bug as well. Do you mind also reporting through CS if you haven't already. Posting that screenshot with a short sentence should be enough, really.
I did shortly after o posted it here. I’ll check back with their portal shortly. Thanks.
I closed the game and it collected those matches when it reopened, but then i got the overlay after that.
here. and @grave hill
with and without 30% boost
Thank you. I will
Don’t know if CS has replied to you or not yet, but I noticed this problem before and brought it up to them with screen shots. I was told that speed ups only effect the base training time of something. So if you have talents points/nova/etc invested in troop training speed for instance, those are not taken into account for a 30% training speed boost. I don’t know how to undo everything the calculate the veracity of this claim… just the info I received before
It is calculated like that. So 30% doesn't come off from your original time which make it seem not as 30%
Ya so this for instance should have dropped the original time of 25 hours and 34 minutes down to 17 hours and 53 minutes with a 30% boost. But that’s not how they calculate it… as if anyone was surprised by another small cash grab haha
I’m a iso user still this game lags real bad
yes sorry to not be more clear. i was replying to the person who said 30% boost does not affect training at all. as you can see from the screenshots i does. like pretty much all boosts it just affects the base time so you will not see a total 30% decrease from your time after bonuses
No worries, there needs to be a small disclaimer for some for some of those game mechanics… they would probably get a lot less customer service complaints about them haha. I still get confused about what they call the “base time”, or what factors effect the base time. Because from my photos there is more than a 30% drop from that original time on the left.
It lags real bad for android as well no worries lol
where is the - countdown when you need it? 😂
Looks like you have a 130% time boost already. So the time is usually divided by 2.3. with 30% boost it thus gets divided by 2.6 instead
yay... free boosts lol
I feel the lag already not even being there yet
After game update can’t connect also. iPhone
Do we get a 130% gift boost as well? Asking for a friend 😛
"Fix Game" does not work either
Yes, tried it too. Same effect - no effect
Everyone that can’t get in iPhone users?
🙋♂️
Here the same from italy 🇮🇹
Can tell you, all 4 androids don't work...
same here
Gets stuck here for a while until the disconnect / reconnect is offered
And ios also
So they update and as usual they mess up the login
Is down for everyone ?
Yep
As I said above... they broke the game... again lol
I'm in on blustacks
I’m not a programmer, but you figure by this point in your job you’d have a roll out down by now
I also clicked „fix game“
I’m getting the same
It doesn't work
Fix dont work.. i fixed two times
It is their "demo" for more money lmao
didn't last long, I've been disconnected already again 😦
They should have work on those lags instead of bringing a new HQ level
Yeah whatever server the game is trying to connect after the update seems to have a problem
I’m in. Close out and try again. IOS
Hey we are creating new hq lvs and new tier of troops but we aren’t concerned about all the other things that need fixing
uh... 1/4 is in... lol
Seems like they are slowly opening up the servers
oh no, that's a lot of speedups XD
Still can’t log in
Just clicked 'Fix Game' and it worked
I’m in…. For now
Thanks
Is this for hq36?
Yes.... it's expensive in resources alone, and needs special stuff like blueprints which I don't know if the free track is available and/or feasible
If possible could you screen shot the rss needed?
You can get blueprints over lairs
see #🔥game-general
Thank you sir
actual bug report: I can't open my quest-box
I do have 120 points, but the bar only gives me 65-ish?
Most my quests are already redeemed. I guess it will auto-fix tomorrow
and contacting CS wil be a huge waste of time, as usual
I feel you on your last line
Congrats you are invisible 😮
👀
hmmm, maybe it's not about the skin
damn coordinates, stand on them and you will become invisible😂
I wish I could be that in Valiant . Invisible
Anyone else having issues clicking on there commander in order to change talent points?
You guys should fixing the damn lag before adding anything. The lag is so crazy
Same thing as Lora
Oh damn I want the gems you have lol
Trust me, I go through those during ResWars and Valiant lol
I got lot of gems and used them all on Intel and svs. Now I use them all to craft radars 😂
My next research building is about 64k, I may use some on that is a Break Loose quest is a research. My research are fairly cheep in rss so I can blow through that with no problem.
I just go with the flow and my 168 gems😂
@frigid hatch what skin using guys that are invisible
My farm site is invisable
@fossil breach hey in which state you are? I will forward that because it happend already to a few player
State 101 also another member in the alliance is the same
Azure palace skin isn't working which makes people invisible. My friend just put it on to check it out and there's empty spot where he is now
Ifall it is showing is the name tag
maybe they changed it to camouflage skin? 😂
Lol
oh lol thank you!
You're welcome. I did write to CS as well tho😂
Don't want to get zeroed in Valiant by invisible people.
To be honest that would be op 😂😂
Like you're just chillin and boom you're on fire
i would be confused af xD
Re: Azure Palace. I removed it and put it back on and i am visible again.
I tried, but remained invisible!😂
yeah, I disappeared again
Anyone else having issues clicking on there commander, nothing happens when I click on mine
Notifications are extremely delayed again. I got a notification for Fox’s Test 30 minutes late
My lagging is out of control
Been kicked 5 times and it says the reconnect has timed out
east coast is probally waking up to updates and adding to the lag
same, in 254, my other states are not a problem
hello
My notifier for nano weapons won’t go out. It’s the same from gear factory.
Because you can upgrade them?
I scheduled DOA for 5 AM my time for my members in Asia, and it didn’t happen. I just woke up to messages asking me to start it.
I tried that, didn’t help. Thanks though.
If you have unequipped weapons they will show as enhance material as well.
Yup. That account doesn’t have any unequipped weapons. All I have is pieces to make parts. If they think I’m going to go through all those pieces just to get rid of a notifier, just to pay money so I can make weapons, they got another think coming!
lol all my account is with red dots while I'm waiting for BL , I don't even pay attention to it anymore
My bag is always with the exclamation mark, lol, because I save lair chests and frag cards. I can ignore most of them, but the one on my hero icon is a pain since now I don’t know if I have enough serum to upgrade one without going in to look. Just like the notifier on events. It won’t go out because I refuse to gamble on res wars, and I’m saving coins.
Anyone having issues with their game locking up since this latest update? I'm running an Android emulator on a Linux OS
It's legit and not bugged at all:
for me training speed in Commander Boost Info/Fortif. Boosts shows 269.25%
when I activate 30% buff, it says 299.25% (legit)
when I activate 10% buff, it says 279.25% (legit)
training one T8 rider with boost 30% takes 28 seconds
training one T8 rider with boost 10% takes 30 seconds
(I suppose that those values are rounded values)
So training speed with boost 30% is 1/30,
training speed with boost 10% is 1/28
299.25% ~ 2.9925 * x, where x is base training speed
279.25% ~ 2.7925 * x, where x is base training speed
2.9925 * x = 1/28
2.7925 * x = 1/30
need to verify that x in both those equations matches
2.9925 * 28 = 1/x
2.7925 * 30 = 1/x
2.7925 * 30 = 2.9925 * 28
83.775 ~ 83.79
small difference is due to rounding issue, I suppose,
as rounding is a common problem.
So, yeah, that bonus is good in early game, but later it becomes not so useful alone.
However, being stacked with Fast Comeback 300%, State Decree 30%, etc,
it also adds something good 🙂
I have not seen any other reports of this happening to anyone else yet. Try these basic steps first until something works:
- Force close game and reopen it
- Tap on Fix Game in the upper right of the game loading page
- Restart phone
- Reboot phone
- Uninstall/Reinstall game
If none of these things return your gameplay to normal let me know. I know it seems like a lot, but if it is just this one thing that is not working, you shouldn't have to go too far down the list and, if you do, you should only have to do it once.
Thank you for your excellent math here! And yes, there is a lot of rounding involved with the numbers in the game which accounts for the variances you found.
Hey Plan - folks actually requested this feature, but it doesn't seem like it is working out for you the way it was intended. When you tap a weapon that has a dot, is there another dot on Enhance? Or no?
Thank you very much for replying I have now got it working 😃
Yup. On every single one of them! All eight! And they won’t go out even after enhancement.
Yay!!
Okay show me. We have shots of what it looks like from your factory and weapons depot. Show me what it looks like when you tap Enhance on one of the ones that has a dot.
Yeah, they’ll go out, but only if I put 550 of the parts I need to craft a weapon on them! I enjoyed this part because I could upgrade my weapons without having to pay actual money since we get those parts from dailies, etc. Not gonna spend money on something like this when they could simply give us a way to turn off specific notifiers.
Gtg now, will check back in later
That's enhancement material. The Parts for making the weapons are triangular.
Enhancing your weapons is the only thing those diamonds diamond-shaped nanoweapon materials are good for.
I used so many diamonds for crafting radars, super sad lol
Sorry, I should have said diamond-shaped nanoweapon material...
Yessss
They are what make the weapons as well, yes?
Hi guys, what about this guy, considering the state, equipment and might, he's a cheater or not?
Check it out 😁
Could have immigrated or paid through the nose like this Andrew 666 who was hq 39 as of 9:30 am est.
The state is too new
800mil might, i don't think you can buy it from from the shop, but anyway, i think he is a cheater, and is not only Andrew who has hq39, i see 2-3 players with 38
There is more than only Andrew tho. And they don't cheat lol
Well it is in the same sentence with Andrew and the rest being hq36+
With enough money you can get to 1b on one day. It’s very expensive though
In Nova & Module Event Ecn.Points bought in Rare Earth shop do not count against the goal whilst Module Equipment does.
You need to use the economy points from your bag to get the points for the event
Thanks, this works.
Still strange as the description says “get points” not “use points”
Well thing in the bag doesn't count. I mean on ace day 5 you need to open the promoter choice boxes I and II to get the points. It works the same for nova
Or the cube box same thing
Using the points you already opened doesn't give you anything toward the event. When you buy them they go in your bag and you have to open them from there. Only gaining the points into your actual usable points in Nova count. Does that make sense?
I've reported this myself already. It sucks to not realise you have an upgrade/enhance available
Thank you! I also sent ss to CS, but I haven’t check for a reply yet.
@frank adder , that's an old server now. So no cheating there. He just has many troops.
No ! On essential tech in military 3
We are feeding our giant in 62 I’m sure other unified states are doing the same. Saw Isabel earlier in 60 with about 900 trucks in and out…
Anyone noticing delayed notifications? It notified me about my own rally (probably because of my alt) about 25 min after I set it.
i had noticed it today as well - so looks like something going on with that - ill put this through as a potential issue
I’ve seen people in my alliance commenting about the delayed notifications as well, especially tonight during speaker trap.
If it helps it was also delayed with DoA for me. Notified me when there was only 4 min left. So that’d be roughly 20 min. I haven’t gotten on for any other notifications so idk if others are delayed.
mine was during res wars so an hour after reset or thereabouts
thank you - can you remember roughly what timeframe it was (before or after reset for example?)
And that was 4 hours before reset.
aaah thank you for that RamsayB
I was typing that when you asked. The lair notification was almost 4 hours after reset.
Random question for you as a Mod. Do you know if there is a discord for Survival at Gunpoint? It’s also 37 Games so I figured it would be worth asking.
Only for Wild Frontier other than this one (that I know of) - I’ll ask our Mod captains though - if they have a server for Survival at gunpoint; is it ok if I dm you the link for it?
Ya that’s fine. It’s in beta so i don’t even know if they’d have one in that case.
Ours was a couple of hours before reset.
Does anyone notice their stamina replenishment timer being really wonky? For me, the timer for 1 stamina will stutter and stop every 5-6 seconds, and the timer for all stamina does the same thing, but not at the same time as the other. Every time I recover 1 stamina, it shows me a different time (ranging anywhere from 4:35 to 5:20ish). One time yesterday, I saw it replenish when it still said I had 13 seconds left. I haven't yet bothered to time replenishment to see how long it's actually taking.
something similar
It would be nice if every time there was an update, it wouldn’t delete the scheduled time for events. 3 times in a row I schedule Defence, and then an update happens and it doesn’t start the event.
❗ ❗ ❗ ❗ ❗ ❗ ❗ ❗ ❗
PSA: Please screen shot putting your shield up for Valiant Conquest!!
Some players report shields popping before they should leaving them vulnerable during Valiant Conquest.
If you shield for Valiant, please take a screenshot of your shield in place with your system time and the shield duration time clearly visible. If you are attacked before the time is up, you then have proof of a bug, which can be reported and fixed. Or, you may notice that you didn’t set the shield you thought you did. Either way, there’s no getting to the bottom of it without the screenshots!
THANKS Y’ALL!!
❣️❣️❣️❣️❣️❣️
Thanks for the reminder!
Twitter binding failed when switched to a new device, how can I solve that?
Update on CS report.
I’m headed into res war in a few, will check back after.
so is this supposed to happen in glory hero arena?
don’t mind the black rectangle i was watching a movie lol
As @wispy trellis pointed out the last time: the material you use for enhancement (Diamond shape) is different from the ones you use to craft the weapons (triangle shaped), so you can use those Diamond shaped materials only for enhancement. You won’t lose out on any crafting.
What seems to be the problem if not the black rectangle?
the opponent colors are weird
bruh
This is definitely a thing. You have to contact CS. Before you do, be sure to:
Sign out then in to the Twitter account you are trying to use somewhere else on your device. (Browser, Twitter app)
Restart your device and try again.
Oh, I totally thought that you were talking about the rectangle! 😆
Can you tell me what I’m looking at?
phoenix is yellow
that healer chick is green
healer chick=fox
marlow is blue
obsidian is purple
the only hero there that matches it’s supposed hero colour from hero page is requiem
Mine is fixed
Duh! I see it now. No, that’s absolutely not what happens in Glory. I’ll report the bug; you do it too, ‘kay?
Spades, what’s your state and in-game name?
This lag is like using dial up internet in the 90s. Alot more server resources and bandwidth. This is ridiculous.
Hmmmm, I was just on and mine wasn’t :(. Also, on my mini, i made a rare Plasma scanner. It won’t let me enhance it with the +4 common I was using. Sigh. I’ll check that later though, im hoping it is only because I switched them out.
If you promoted that common you need to dismantle it and then can use the material to enhance and promote again
I’ve never had to before. They must have done a tweek that didn’t need to be done IMO.
Ahhh! Finally we have someone who has tried to enhance with a promoted weapon! Good to know!
I think Qjuh is saying only if you have promoted it. Did you promote it?
Did you try with a promoted weapon? Because if it worked before you essentially lost the used promoters that way
The common, yes. And I’ve never had to dismantle it before.
Promote, no, enhance, yes
Misunderstood
So is that what is going on with the one you can’t use? It was promoted?
I’ll double check, but I don’t think I have promoted any of them yet.
Nope, no promoting as I haven’t had enough promoters. It was a rare I made, not an uncommon, and the one I want to use won’t even show up on the selection screen.
Yeah. That’s actually super weird. So, before I report this, let’s check a couple things. Offline.