#🦗bug-hunt

1 messages · Page 25 of 1

median beacon
#

me too @terse karma

#

i used different browsers - firefox, edge and chrome. Same issue the serverbox is black

terse karma
#

Same. It's been like this for the past couple of days for me.
Not trying to be a jerk at all, just wanted to let the devs know that some iOS users are experiencing the issue

median beacon
#

yeap i was reading through the bug channel if someone has the same issue and there are a couple of messages who hasn't been answered - so i bumped it ^^

terse karma
#

Just wanted to add that I forgot I had an ad blocker on, so I turned it off. But I still cannot select my server on the gift code redemption site.

red abyss
#

The link is broken. The radio dial for the server box is empty. In short, it is impossible to use the box to enter a server.

solid cloud
terse karma
solid cloud
magic cypress
#

heute nach dem Kistenkauf habe ich keine Glücksmünzen erhalten!

rocky carbon
magic cypress
#

Ja. 3000

rocky carbon
magic cypress
#

die machen sich das Leben schon einfach...

grizzled leaf
#

Why does the gift redeeming site does this? Is it because it’s been done from a new phone? Does not show list of servers.

frosty bloom
#

I too am experiencing the same issue. This happens whether I use PC or phone.

Tried Safari and Chrome on IOS, as well as Edge, IE, and Chrome on PC.

karmic heron
#

Me too

fervent zinc
#

Big issue for some of our european players - they go to gather from what looks like an uninhabited tile, and actually make a tile hit because it was occupied. No warning, no flashing red screen. This is a big problem

#

It seems to have stemmed from the last update. Can you please investigate?

subtle pebble
#

Been like that for days

rustic moon
# subtle pebble

You have to occupy another state so you could use that boost. Holding just your hub won't be enough for that.

subtle pebble
#

Oh. Didn't know. Thanks

violet oriole
#

Still having the no server tab on the gift link

loud roost
#

Also, I got another mail from fox in game about the gift I think I already claimed.

fiery linden
#

I have two accounts have entered the iPhone gift code for two different gifts for each character. Said done but received nothing. Same with other iPhone users in my alliance. Any chance of fixing? Thanks

rustic moon
#
꧁Rotten Mind꧂

Today after the crate purchase, I didn't get lucky coins!

➡️ [Jump to message](#🦗bug-hunt message)

queen karma
#

@lone anvil My phone had shut down and restarted itself from the game after freezing mid dead rising event. After uninstalling and reinstalling 2x because it would not log in at all from the front screen I thought to reset my phone to make it even more efficient to log into game... Now that I have reset my phone and reinstalled the game a 3rd time... Im starting from the absolute beginning.. I cant even switch to my main account until I do the intro quests....

Can you please get back to me ASAP.

pseudo horizon
queen karma
#

Thanks 👍

flat wraith
#

Tiles show no one on them send troops then it battles ... i do not tile hit allys and have over 40k t10 to heal now this is bad glitch getting worse .

gleaming scaffold
#

Receiving this error.

rocky carbon
fading mortar
gleaming scaffold
vague geyser
#

Wtf!?

rustic moon
#

Lol

#

I hate lairs

vague geyser
vague geyser
#

Armeehelden sind immer noch die gleichen😕

#

aber es war der gestrige Kampf

rocky carbon
vague geyser
rocky carbon
rustic moon
#
Qjuh

Or the autocorrect, type there has become a liars somewhere..

➡️ [Jump to message](#🦗bug-hunt message)

#
(S22)[GER] JSS

My translator said something bad, okay, I'll show you that you're wrong🤨 🤨

➡️ [Jump to message](#🦗bug-hunt message)

#
(S22)[GER] JSS

Looks like a lie?

➡️ [Jump to message](#🦗bug-hunt message)

#
(S22)[GER] JSS

Army heroes are still the same😕

➡️ [Jump to message](#🦗bug-hunt message)

#
(S22)[GER] JSS

But it was yesterday fight

➡️ [Jump to message](#🦗bug-hunt message)

#
Qjuh

He just said he hates cav Not you lie

➡️ [Jump to message](#🦗bug-hunt message)

#
(S22)[GER] JSS

Hmm okay, google translator played a cruel joke

➡️ [Jump to message](#🦗bug-hunt message)

#

Lol I don’t understand

rocky carbon
rustic moon
#

Thank you

dense hornet
#

So it seems iPhones still cant claim box codes?

#

(S35 Buttlet)

#

We’ve been unable to claim boxes for several months now... 🥺

stone depot
#

That's an Apple issue. They don't allow it anymore. Go check #📄bulletin-notes for the link to claim boxes for Apple users

zinc summit
# grizzled leaf

I assume you are using iPhone? It is a recognized issue that the developers are working on

grizzled leaf
rustic moon
#

I’ve been playing this game roughly 4konths and today I just lost notifications. Nothing has changed all my settings are the same. In game and on iPhone. Anyone know what happened or what I can do to fix it

honest ice
#

When are yall gonna fix the lag issue? Also this is like the second res war where the water truck kept going to one side of the map.

#

And seriously why am I missing 6 million power now???

north ridge
#

What about upgrades, promotions, enhancements not taking affect

novel forge
#

So how is it you can switch alliances for res war and no penalty but for the trap you have to wait 3 days? Can someone from developers explain this.

bleak grotto
#

Lag issues badly, getting kicked out a lot. Has happened last two event as well. Try to get back on and nothing. It is either a black screen or the just the picture of the load screen.

For the last week I am not getting alerts for rallies on my HQ. Also not getting all attacks on my HQ.

I have turned my device off and back on. Did it with just cellular and just WiFi. Still had the same problem.

Please help

rustic moon
#
Tammissia

مسائل مربوط به تاخیر به شدت، گرفتن بسیار زیاد است. دو رویداد گذشته نیز اتفاق افتاده است. سعی کنید به عقب بر گردیم و هیچ چیز. این یک صفحه نمایش سیاه و سفید یا تصویر فقط صفحه نمایش بار است.

برای هفته گذشته من هشدارها را برای تظاهرات بر روی HQ من دریافت نمی کنم. همچنین تمام حملات به HQ من را دریافت نمی کند.

من دستگاهم را خاموش کرده ام و برگشتم آن را فقط با تنها تلفن همراه و فقط فای. هنوز همین مشکل را داشت.

لطفا کمک کنید

➡️ [Jump to message](#🦗bug-hunt message)

inner bridge
#

Hello all,
I "think" there is a bug in the Cmdr duel conquest challenge but I want to be sure :

Everytime I challenge someone I always am confronted with people far stronger than me in "level" (the number next to the symbol) with troops far stronger in level and size. Can anyone tell me if it is a real bug or just a really bad luck please ? 😄
Even when refreshing like crazy I hardly go down people with a level of 1200

light ridge
#

Hi having the following happen very often

rustic moon
vocal sinew
noble orchid
#

There’s a lot of 24 hour bubbles popping extra early 😑

faint fractal
#

Hi, I have 3 accounts (that I use) on this game, and when I made my most recent one, I started getting notifications for it ONLY. I don’t get a single notification for my main account. Is there any way to fix this?

light ridge
#

The app is crashing constantly

rustic moon
gleaming pivot
#

Приветствую всех. В новом ивенте «звуковая ловушка» при атаке учитываются не все атрибуты героя.
Приведу 2 скриншота. В обоих один и тот же набор отряда.

  1. Скрин-шот - атака на логово зомби
  2. Скрин-шот - атака на звуковую ловушку
#

Логово мое

#

Ловушка

#

Так и должно быть?

rustic moon
#
[~B~] ЛеонКиллер

Welcome all In the new event, the “sound trap” is not all attributes to the hero.
Bring 2 screenshots In both the same set of troops

  1. Screen shot - attack on the zombie den
  2. Screen shot - attack on a sound trap

➡️ [Jump to message](#🦗bug-hunt message)

gleaming pivot
#

Очень похоже на то, что в рассчет не берутся характеристики героев, которые находятся в отряде

rustic moon
#

I can collect in nuka today. After pressing on nuka mine nothings appears. Minę is just higlighted and that's it

plucky sandal
#

Just a heads up to anyone considering switching states, don’t look to 160, I was born here and have alts in other states, and 160 is the only one that has players go to other alliances and screenshot things people say in alliance chat to later use as a reason to attack the whole alliance, it’s quite the predicament when someone in your alliance says something, someone who isn’t even the leader mind you, and all members of the alliance get zeroed for it while they’re offline, if you’re spend happy and shield 24/7 then it should be fine, so far no tile attacks, but make sure you can handle your own or that if you have all your troops killed off that you can quickly train more, saving resources for a build is a bad idea because you will be forced to use them on troop healing just to gather in the pit, or if you feel brave in other resource spots also, joining any alliance could be a death sentence unless you hop alliance to alliance the second things seem to have any drama attached and leave all loyalty at the door, donating for tech research could very well be wasted just like that so be wary of using diamonds to get something ready to be researched just because there is nothing being researched and it would make best use of the time at hand. Also I’m not saying to go there and attack anyone, just to either not go or to mind your own business and not join any alliances if you do, and to make sure you don’t leave yourself in a position to be attacked

uneven junco
#

Thays messed up but don't worry a few states are doing this as we speak

shadow barn
#

That’s true there’s a lot of peaceful state and there’s a lot of states that like ruling

plucky sandal
#

My personal side of things was basically cleared up (the person didn’t realize I did participate in wasteland so they apologized and offered rss, but I couldn’t accept the rss because of several principles) but that doesn’t change that the way they treat players in 160 is kangaroo

rustic moon
#
Syreeta

Просто предупреждаю всех, кто рассматривает переключающиеся государства, не смотрите на 160, я родился здесь и имел альты в других штатах, и 160 - единственный, кто игроки идут в другие альянсы и скриншоты, люди говорят в чате альянса, чтобы позже и Также я не говорю идти туда и не нападать ни на кого, просто чтобы либо не идти, либо не обращать внимания на свой собственный дел, а не вступать в любые альянсы, если вы это сделаете, и чтобы убедиться, что вы не оставляете себя в позиции, чтобы бы

➡️ [Jump to message](#🦗bug-hunt message)

tawny sluice
#

Spider? 😂👀

rocky carbon
rustic moon
#

Sticky tiles in UC

rustic moon
#
Shaddenpro

Mi sento come se questo gioco manca in molte aree ed è praticamente come ogni altro gioco che questi ragazzi hanno fatto. Ho progettato una discesa quantità di giochi con una piccola quantità di caratteristiche simili. Non lo stesso gioco con una pelle diversa

➡️ [Jump to message](#🦗bug-hunt message)

umbral hawk
plucky sandal
plucky sandal
plucky sandal
rustic moon
#

Nah, restarting the app fixed it

plucky sandal
#

So it would t yet you make a move at all right?

inner bridge
umbral hawk
#

sadly yes @inner bridge Gets hard very quickly to stay ranked at arena

rustic moon
analog turtle
#

Hi, i lost my account after I linked it with google account. How can I retrieve my data ?

nimble quest
umbral garnet
#

hi this game have a big problem like can't chat in state chat n alliance chat, i tryed several times n some ways, i cleared cash, i re-download, i contact with support part, but it's big shame for this game not solved it after giving 4 updates during this one month I'm playing that.

#

as u see keyboard not working in state chat n alliance chat but when u gonna mail that's working, this is ridiculous problem

#

my phone nokia5.3 6g ram n android 10,so that's not my problem phone, i checked n recheck every thing, this is game problem that must be fix.

noble bison
inner fractal
rocky carbon
# inner fractal

Me too, so it’s an issue on their end, not ours. I Already reported to CS.

umbral garnet
rustic moon
#

I've had this bug a lot lately

topaz forge
#

So this happened again for multiple players. Showing the zombie as still needing to be hit even though the boss zombie is on the map. This resulted in march queues been wasted

unreal ether
#

Even after event is over zombies show and during event, what @topaz forge said above

eager beacon
cosmic cave
#

Why can’t I activate this? 👇🏻

#

I am the governor

cosmic cave
rustic moon
cosmic cave
#

😆

rocky carbon
ivory pebble
#

How do I fix this?

cosmic cave
blazing lava
#

New patch does not allow us to enter pit.

viscid lotus
#

pit problem

#

guys' don't you QA before you role an update?

rustic moon
#

And where is the claim all boxes button…

latent lily
#

Are you coming online?

#

Oh shit

radiant flame
#

Can not log onto the game?

latent lily
#

Same

spiral steeple
#

Bonjour il est impossible de démarrer le jeu

latent lily
#

iOS and Android?

grizzled surge
#

Same here on iOS

latent lily
#

Try nie

fallen spruce
#

Some her in iOS

latent lily
#

Now

#

Im in

rustic moon
#

Pareil pour moi

#

Impossible d ouvrir

winter pagoda
#

I've got the same issue on andriod

ancient abyss
#

game not loading stook on main screen

vague arrow
rustic moon
#

Quelqu'un a une astuce ?

radiant flame
#

Someone has hacked my account

#

Android

ancient abyss
#

think the game is down

latent lily
#

Im on, but no new hero

fallen spruce
ancient abyss
#

that's all I get disconnect reconnect message

latent lily
#

Hmm doof

radiant flame
#

I was logged on and received a message that my account was logged onto from a different device

rustic moon
#
[WlK]CyrusTheGreat1

J'ai été connecté et j'ai reçu un message sur lequel mon compte a été connecté mon frère d'un autre appareil.

➡️ [Jump to message](#🦗bug-hunt message)

#
bettsy236

Je pense que le jeu est en panne

➡️ [Jump to message](#🦗bug-hunt message)

ancient abyss
#

I'm in not new hero though

quartz patrol
#

@lone anvil @fossil stone @gusty field as if I have a shield, take it off immediately, I didn't wear it, and I don't want it, your mistakes are not our problem,
why don't you set up an update for the night when every normal person is sleeping if they're not at work, you can't? if not how can you program?

rustic moon
#
bettsy236

C'est tout ce que j'ai un message de reconnexion déconnecté

➡️ [Jump to message](#🦗bug-hunt message)

nimble quest
#

Where is the new hero

rustic moon
#

And give our old looks back, these are ugly and badly programmed

#

These 3d avatars are from 20th century!! I want my Seo Yun back on the main page!!!

quartz patrol
#

I see that I'm not the only one upset, this is how they will kill the game like their competitors did

rustic moon
#

Yea adding useless ugly stuff no one was waiting for

quartz patrol
#

give it back the graphics are maybe from 1980 I would do better, this is disgusting and the graphic designer doesn't deserve money and the programmer doesn't work at all ... work for me so I won't pay you for such bad work

young kayak
#

Anyone having the same problem?

twilit viper
eternal oasis
#

Why as the update automatically activated my disorderland skin?
Get it put back, if I wanted it activated I would have done it myself.
#SniperWolf9

sharp pine
#

Thank you i got NEW hero

quartz patrol
#

the ping of the management and the representative of the game is in vain, I am clearly not interested in the opinions and complaints of their bad work and they are only interested in making money,

#

it reminds me of my first job in 3d modeling, which is 15 years ago. sharp edges of the model's cropping, smoothing of textures transitions, poorly set translucency of textures and layering, as in the style of graphics from 2005 it will work again, but otherwise it is a disaster, static image was better which was better elaborated, furthermore 2D to 3d where everything is eliminated and it will not look like the student's work in the first year. I usually appreciate the work but this was not an upgrade but a downgrade of the game

quaint flicker
#

the new commander graphic is not loading for some people and its just blank.

tawny sluice
plucky sandal
#

Oh dear god the story for fox is.... thing

#

Oh shit I’m blind now, gee thanks, well guess who won’t be upgrading their gear ever again, why have them shoot flashy stuff or even move at all? Who are you targeting this game to? It’s already harder to create a new character, I can’t see anyone putting up with that who hasn’t already invested in the game

brisk quest
#

I liked my old commander, fit my personality.

whole swan
#

Bug

spare osprey
#

Hey can someone explain this bug hunt a little bit to me I understand it is not actually 🦗 bugs but what is the concept of the hunt

river sapphire
#

I believe...If you come across any bugs/glitches in game you post them here.

#

Could be way off tho

rustic moon
spare osprey
#

Well I won't crowd in on that then you wouldn't get a word in if I started lmao

#

No I do see a lot of bugs and didn't know if this was a way to resolve them or just something that passes time lol

rocky carbon
#

It’s meant as a channel to report bugs.

earnest kernel
#

Bonsoir , ça fait plusieurs fois qu'on joue le défense alliance et qu'on à des bugg énorme , le gros Z apparaît alors que les petits sont encore debout ,ou encore on lance une troupe qui part quinze ans après ou le gros Z qui ne disparaît pas quand les petits réapparaissent ! Nous perdons du temps à tué quelques choses qui n'est normalement déjà plus là !! Est il possible de faire quelque chose sur cette événement ?

rustic moon
#
madou55

Good evening , it's been a few times we play the defense alliance and have us to huge bugg , the big z appears while the smalls are still up ,or we throw one troop leaving fifteen years after or the big z that doesn't disappear when the smalls reple We are wasting time killing a few things that is normally already gone!! Is it possible to do something about this event?

➡️ [Jump to message](#🦗bug-hunt message)

red abyss
#

The maintenance update apparently caused the scheduling of Defense of Alliance to fail. I had to start it manually despite having scheduled it shortly after reset.

short marsh
#

Not sure if a glitch? It cuts off after publish, then the next page doesn't finish the sentence.

sharp pine
#

SEIT DER UPDATE Stürzt APP IMMERHIN AB UND CHAT REAGIEREN NICHT GUT DARAUF. IHR HANT MEINEN ALLIANZEN HEUTE TEILWEISE DANK DER APP VOLL MIST GEMACHT

APP STÜRZT JEDES MAL AB NACH DER UPDATE... FIX PLAESE

0 POINT

trim violet
short marsh
#

himself. Well, I don't judge. Dr. Fox may be trans, we should still get her pronouns right.

trim violet
outer ledge
#

This happened during special ops when the characters died. Next game it returned to normal.

red abyss
rocky carbon
short marsh
#

^ at least have somebody proof read it. All of the backstories read like a weird translation

red abyss
red abyss
#

She “is unfazed by all of thing”? More automatic translation nonsense — but not nearly as grave as the missing prose between pages 1 and 2. On the other hand, (a) we were given some diamonds to read this and (b) I have seen a lot worse.

red abyss
# red abyss I don’t think the developers are native Anglophones. Perhaps this is a problem i...

In particular, Finnish, Hungarian, Japanese, Chinese and some Austronesian languages have no grammatical gender. French and German have grammatical gender, but despite the former having greatly influenced English and the latter being closely related to English, speakers of any one of the three will doubtlessly find gender usage in the other two to be hopelessly muddled. (Of course they would be quite right, and it will only get more muddled over time. For example, a one-letter change in article from “un livre” to “une livre” magically turns a book into a weight.). A number of languages have half a dozen or more genders, and gender usage only makes sense to native speakers. Get it wrong, as linguist Dr McWhorter will tell you, and the natives will just laugh at you. In the case of the Fox narrative, Dr McWhorter was right on target.

mighty venture
#

Gear/chips/modules do not affect might numbers for zombie lairs. I took off my gear and the numbers did not change.

timber cosmos
#

Res war. Tiles gathering wasn't recalled automatically. And the only March in res war just went missing

eternal oasis
#

Can I get the attention of a complaints manager please.
I have an ongoing issue in game and I’m basically being called a liar by your CS department. I’m not happy at all and would like to file a complaint today please.

#

You can contact me privately please.

rustic moon
#

Hello
Encounter strange behaviour in rally. Before up Levina to lvk131, my score in an attack of zombie lair was 54% and it has not change after upgrading Levina...
My attack is full "tireur" so I thought Levina would give 8% in attack but it seems it didn't...
Any info?

oblique bison
#

possible repair this?

nimble quest
dark swallow
#

I need some help. This morning when I woke up, my entire account was GONE. All my progress and everything. Gone. My alliance still shows me in there but I cannot get into it because the game itself has started me all over. Can anyone help me?

dark swallow
#

Yes, it was binded to my husband's Gmail (I have his email on my phone as well as 3 other emails). I had a ticket in to have it moved to my email.

nimble quest
dark swallow
#

Ok just a second...

nimble quest
#

🤞

dark swallow
#

Nope. I tried all the emails, none of them had my lost account. 😭

#

I'm afraid to rebind anything because I don't want to lose my old acct somewhere.

nimble quest
#

Wow. Sorry that didn't work. That's all I can think of.

#

Maybe ask a mod. Sorry

dark swallow
#

How do I do that? I'm new to discord, so I don't know my way around it yet.

nimble quest
#

@rustic moon

#

Hope you get it fixed.

dark swallow
#

Thank you!

wise loom
frail sparrow
#

I think my radio is broken.

#

That answer isnt right

bleak fossil
#

It is right, look at #2

frail sparrow
#

No because according to unit advantage Shooters > Riders

#

The radio has Rider > Shooter

#

#2 is showing they all are > Vehicles

rocky carbon
#

Those two are different things. In the Training Camp it tells you who‘s strong against whom. In the Radio it talks about who dies first (if you have more than one type in your march)

solid cloud
#

Don’t think that’s how it’s supposed to look...

severe plover
#

This lag during VC every week is ridiculous, I’ve been zeroed 4 times cause of lag over the past 3 weeks

regal shuttle
#

@frail sparrow it is asking causality priority not troop advantage

hybrid rose
#

You can clear module challenge level 1 even if you've not unlocked modules 😄

rustic moon
#

Spelling Error. Must be "Eroberung" in the german translation.

rustic moon
wild drift
#

There's a typo in Fox's backstory. Paragraph 2, "she devoted [sic] himself to conquering..."

rustic moon
#

On Bluestacks Version 5 on Pc

wet sinew
floral sorrel
#

Hello is this a bug? I lose 400k troops on vc the troops should return after the event but my troops are not return

#

Ok ther are back i have to wait 5 min

rustic moon
covert flame
#

it states 10 min after event is over i think

soft quest
#

@rocky carbon do you know how much tax is attacking a hq?

stone depot
#

About 30% taxed when attacking an HQ

rustic moon
#

Still can't figure out why 3d shield cost 5k but 3-24hr shield are 3k gems... This a bug or just stupid?

rustic moon
noble orchid
final sand
#

Is there a reason Meo candies are not working and why there is no description?

eternal moon
#

Has anyone gathered more than 10 of the kiddie box keys?

shy root
#

Guess 10 kiddie box keys is the max, not 20 like it says in description, wasted all those diamonds on attempts

eternal moon
rustic moon
#

me too. capped at 10... 😩

rustic moon
#

i think the 20 is for the shop bc you can only buy 20

oblique herald
#

This is how every profile appears

eternal oasis
#

Sort the lag out for gods sake. It’s affecting everything.
From valiant to Nuka to just sending out to tiles etc.
Stop opening more states and fix what’s in front of you.
This as to be worst the game for lag I’ve come across.
Stop being greedy and fix it.

surreal abyss
#

Sent troops out to lv6 gas 10 mins ago returned already no report and nothing collected.

rocky carbon
rustic moon
#

Anybody to help me to understand why my score against zombie lair has decreased when swapping Bard +5 against Hartwell +3.
I thought I had a +5% in ATQ and DEF, +30% PV for my troops in my stats???
I lost 6% from 54% to 48%

surreal abyss
#

Was shield. Had troops out already before shielding.

rustic moon
rocky carbon
surreal abyss
#

Never mattered. Shield let’s them bounce if occupied when they arrive

rocky carbon
eternal oasis
#

So the new Meow Candy Festival says u can obtain 20 keys daily.
I just spent over 1k of AP and only got 10 keys you kidding me.
Are you just out to rip your players off.
S133 SniperWolf9
fix this shit.

rustic moon
eternal oasis
eternal oasis
eternal oasis
high hare
eternal oasis
high hare
eternal oasis
high hare
#

You can have / find more than 20 I think (for sure have, I bought a pack and found @ore)

eternal oasis
#

Sorry for messing up Bug hunt but hopefully someone may see others concerns and actually do something about it.
Oh wait No that won’t happen as they don’t care as long as there lining their pockets.

rustic moon
#

Könnte sich der Support endlich mal um den lag bei den Waffen kümmern? Das ist schon das 2 mal das ich ne Apex angezeigt bekomme beim fertige und in der Waffen Kammer dann ein verdammtes Radar ist 😡

rustic moon
#
Zoe,‘

Could the support finally take care of the lag at the gun? That's already the 2 times I show ne apex while finishing and in the gun came then a fucking radar is 😡

➡️ [Jump to message](#🦗bug-hunt message)

eternal moon
#

12 keys so far today in the pussy cat event. not capped at 10 anymore

mighty venture
dim pilot
#

15 trips to meo and zero keys? Nice fucking update

eternal oasis
#

Not had 1 yet.

drifting gale
#

Overlap for 19th HQ works strange

#

Flag of alliance is not on top of lighting for HQ19

eternal oasis
#

How come you get no fucking resolution in game.
How do I make a complaint without having to go through Customer support in game??

rocky carbon
eternal oasis
frail cape
#

Can't access Nova.. have to keep restarting the app.

warped wigeon
#

I can't share scout reports or battle reports without my game crashing.

Also I can't delete all mail if it's above a certain amount or the game crashes.

sour hazel
#

I totally cannot get in the game. It keeps giving me server disconnect notice. What do I do?

empty trench
#

Or the game will freeze on the initial loading screen but will not open up.

sour hazel
#

I can get on if I use cellular data only, no WiFi

earnest fern
#

Możecie naprawić usterkę związana z płytkami? Nie raz jak się wysyła na płytki to się potem okazuje że jednak ktoś na nich był a pokazywało że pusto. Zaczyna to być lekko męczące.

bold carbon
#

I was doing my final round of the alliance trials before reset. I was 8mil+ going in and racked up 1-2 mil more when I was suddenly taken out of the round despite all my heroes being alive. And not only was my score not reflective of the round, I believe I dropped 1 mil. This was app and not an issue with my phone

dapper beacon
#

Won't let me access events because the holiday events are blocking the normal events.

slate hamlet
#

I am not sure if this is an error or by design, but eve’s troop size increase from 6 star +6 to +7 makes no sense, only a 1k troop increase, compare to each other increase it is a very conspicuous outlier.

compact quail
#

Anyone notice that if your base is located right on the border lines of your fort/outpost territory, you're not getting the rss output and gathering benefits anymore?

umbral garnet
umbral garnet
umbral garnet
leaden notch
#

Please help

#

1060 and after promotion......

#

1032 why?

#

Help

tulip venture
#

break loose down rn?

kindred lotus
#

Bonjour, ça m’affiche cela. Pourriez vous me contact en message privé? Merci

gilded junco
#

When healing or upgrading, and selecting maximum, then having to use auto use of resources from bag, have to clear all then select all every time. Game resets to the max with existing resources after using auto use.

rustic moon
#
Lenoire77

Lorsque la guérison ou la mise à niveau, et la sélection du maximum, puis devoir utiliser l'utilisation automatique des ressources du sac, doivent tout dégager puis sélectionner tous les temps. Le jeu se réinitialise au maximum avec des ressources existantes après avoir utilisé l'utilisation automatique.

➡️ [Jump to message](#🦗bug-hunt message)

rustic moon
#

I couldn't buy keys with candy at all during meo event

rustic moon
#
potato pounder

Je n'ai pas pu acheter des clés avec des bonbons du tout pendant l'événement meo.

➡️ [Jump to message](#🦗bug-hunt message)

vestal lagoon
#

I cannot switch accounts when trying to log onto an account associated with Twitter

#

If I’m on WiFi it works...they work at home on a separate iPad device.......but I cannot get it to work on my iPhone

normal reef
#

C tu normal que mon jeux ne mache pas il arrête pas de me dire sa

exotic wigeon
#

I bought and used 7 ap refills and got 0 points for using all that ap in the 3 hrs before break loose ended. How long does it take for a ticket to be responded to?

gilded zinc
exotic wigeon
gilded zinc
dusk inlet
#

Does anyone know how to fix this can’t get into my account

eternal moon
# dusk inlet

have to contact support your account has been locked

dusk inlet
#

What information did you have to give them to get it un locked and why did it happen to you ?

#

Thx in advance for any additional information

shell yacht
#

Fix your game! Cannot scout or attack someone outside of the mud... but yet they are clearly our side of the mud and get an error code...

#

I have video if you need it!!

rustic moon
#

Why can I not use this? I’ve tried every day in my term with no luck and have a state that could benefit from it.

dry stirrup
#

How do I lose??

rocky carbon
junior sinew
#

Id like to know how to exit Nukaland before time expires. I know its possible, but I'll be dam#ed if I can find out. Resources on the subject are minimal at best, impossible at worst! HELP!

rustic moon
mighty crow
#

Since when can a shield be active on the Hub for 7 hours during Wasteland?

rocky carbon
mighty crow
#

They don't have another hub

rocky carbon
mighty crow
#

And haven't for 7 hours 30 minutes. 181

brisk quest
#

Lost millions of troops in WLK and your game isn't counting them

#

So no points

mighty crow
#

Feel ya on the points Grandpa, we lost opportunity for points over a damn near 8 hour shield

brisk quest
mighty crow
#

Immunity to attack for 8 hours at a hub is ridiculous.

quiet shore
#

Well a 8 hour shield vanished and cost to heal is about $349. Constant game crashes and glitches like this makes this game maker not worth ever trying.

tawny sluice
brisk quest
tawny sluice
brisk quest
#

Last time I was in WLK, I had a full march on tiles. Got hit and it counted.

#

Kills counted too..

#

And kills even on tiles still count.

#

Also I had 60 casualties and yet never attacked a turret let alone a hub

#

After the 60 nothing was scored

wild drift
brisk quest
#

Except tile kills I did

#

I was attacking them

#

Only once was I actually on a tile with a full march and got slammed. My killing them counted but their killing me or even casualties were not counted

rocky carbon
#

True, you get killpoints from tilehitting, but you get no casualty points from wounded, only really dead troops

quiet shore
#

So far I find this game to be shady business. Shields that stop working before time is up causing mass losses is unacceptable. Seems like a ploy to get you to spend to heal damages that developers caused. Can see why they don't fix it or reimburse players effected by glitch. They make money so why fix. 😂

vital adder
#

There's constant disconnection notices and prompts to reconnect at odd times.

short marsh
#

Ultimate Challenge 98. Apparently Dr. J got a total makeover

velvet finch
#

talent points arent saved after set. am I stupid or is it a bug?

rustic moon
rocky carbon
velvet finch
#

don't have a save option

rocky carbon
#

After you went to Talent->Talent Memory and tapped the cog next to the memory you want to edit.

velvet finch
#

this is after i set my talent points

#

finally found it. thanks so much!!!

rustic moon
#

I’m 6

wild tulip
#

In testing yesterday I discovered that having my HQ within alliance territory boundaries does not give a resource output boost or an alliance warehouse cap boost, as the game claims it should. The only difference seen is for gathering speed.

oblique bison
#

% Icon (in Russian localization) (sTs S246)

rustic moon
#

Both of those mean a reduction in how much it’s costs. So if research was 60000 good. Having that unlocked should mean it’s now 0 @oblique bison

#

Same thing with the build

oblique bison
#

In percentage - it is free. Must be - a discount in terms of units. (minus 60,000 food or wood)

proper canopy
#

нашел баг, разработчики криворукие

untold brook
#

So tired of this glitchy, game bull, I'm stuck at 9990 in arena challenge even if I win or lose. I'm changing my review on Google, since the release of this game to public instead of beta program. It's become complete rubbish. Plus I've had issues with my arena challenge for months, and been told I'm using the wrong setup. I've changed it and changed it yet nothing any different happens. People that are 3 million might below me kicks my butt which should not be happening. I've put to much money into something I thought was pretty great. Will not recommend to anyone any more.

silver shuttle
#

Can you please fix the ghosts alliance applications that show up non stop please

rustic moon
#
Lilith's wrath

Tellement fatigué de ce pépin, le taureau de jeu, je suis coincé à 9990 dans le défi de l'arène même si je gagne ou perds. Je change mon avis sur google, depuis la libération de ce jeu en public au lieu du programme bêta. C'est devenu complète. En plus, j'ai eu des problèmes avec mon défi d'arène pendant des mois, et on m'a dit que j'utilisais la mauvaise configuration. Je l'ai changé et je ne l'ai encore rien changé. Les gens qui sont 3 millions pourraient en dessous de moi donnent des coups de pied à mes fesses qui ne devraient pas arriver. J'ai mis trop d'argent dans quelque chose que je pensais, c'était plutôt génial. Ne recommandera à personne de plus.

➡️ [Jump to message](#🦗bug-hunt message)

rustic moon
#

Can u please fix the problem of the game it keeps crashing on a lot of people the game keeps making people reboot and it keeps disconnecting it says disconnected from server this has been a big problem can you add a resource request part for members in your alliance as a button and please fix the translation button as well the translator is very bad in the game as well for all languages its bad when discord has a better translator then the game does thank you for your time

thin tide
#

Still waiting for someone to help and understand how i full participated in Dead Rising last event and still have not been given my point or my rewards for the even.

old nymph
#

Purpose_tip_8?

humble sundial
#

I can since two days not log in. Tryed with Phone, tryed with tablet, tryed with wi-fi , with mobil net, restart reinstall. What to do now? Have Error 111

quick tiger
#

Received no points from any gear enhance materials I bought towards the gear event . Should have almost 900k points more than I currently do.

cold bane
#

Hello, There is a problem with the loading ... We are several not able to connect ! The screen remains frozen at 55%

harsh iris
#

Share report icon missing

split dune
rustic moon
#

777 in lag. Coins gone, no reward.

blissful granite
#

The last month*

gilded zinc
slate hamlet
#

There are no dedicated skills in nova to boost rider, shooter, fighter defense, so it is zero for the player, but the guards have a magic defense boost, is this an error? Kind of makes it difficult to pass in the ruins.

dapper yoke
#

Im inside of green line and alliance boost is not applied

#

In the boundary or not still same percentage of warehouse cap and gathering speed and rss output

uneven igloo
#

Pressed Go on the daily quest ultimate challange and hot this.

shadow barn
#

Man the lag is incredible 😐

uneven igloo
#

Or they want me use Obsidian more…..

shadow barn
#

Lol I think they do 😂

uneven igloo
#

After an upgrade:

#

Do u guys even test new version before sending them out?!? 😂

spiral steeple
#

Bug

rustic moon
#

Fox test event preview looks very…empty

royal sandal
#

Why this IT?

#

New update?

rustic moon
royal sandal
#

😂 😂

spiral steeple
#

C'est le bordel

rustic moon
#

Android or iOS

royal sandal
#

ANDROID

spiral steeple
#

Vider le cache ne marche pas

royal sandal
#

Wait a moment

#

I clear now

rustic moon
#

I don’t have it on iOS so may be an android bug

spiral steeple
#

Translate problem ?

royal sandal
#

I understand calm Down

fossil breach
#

Same problem

rich swallow
fossil breach
#

Do the devs test things before they release them

nocturne hamlet
#

challenges for IOS with a new event and a new hero.

royal sandal
#

This same

spare citrus
#

Have the same problem

fossil breach
#

Is thus just happening with andriod or is it with ios too

final nebula
#

HQ view seems to be android as far as I know. Rest is also iOS

spare citrus
#

Yes im have a Android

final nebula
spiral steeple
#

Allo ?

gritty egret
#

Reinstalled, restarted, nothing.
Samsung galaxy s20 ultra

outer tusk
#

Guys - calm down - there seems to be a problem with the latest update. I’m sure the devs work on it at the moment!

gritty egret
#

Well, we seem to be calm. Giving feedback + information of the mobile phone is important, isn't it?

spiral steeple
#

They are paid for! For developers, this is not normal, functional tests must be done before launching updates

gritty egret
#

The amount of money spend on this game should be more than enough to cover good devs to deliver a flawless experience.
But the devs don't even seem to bother.
The lags on the servers are getting worse.

spiral steeple
#

I completely agree I myself am a developer and I find it unacceptable Leaders should review their teams and work to improve the fluidity of the game Everything is possible

final nebula
#

Don’t know, what they did. But absolutely nothing of what they implemented works right. With the money everybody spends, they could pay a whole company of good devs 😝😂

tawny sluice
#

It happens every time 😂

final nebula
#

Fastest thing would be to put it back to the old version so everything works fine and rework the update.

spiral steeple
#

It is above all doing upstream tests and checking the function on all types of media It's amateurism

rustic moon
#

Big bug

final nebula
#

Amateurism or stupidity?

rustic moon
#

Xiaomi Mi 10

#

Why?

fossil breach
#

Bottom line is they don't care

spiral steeple
#

both lol

rustic moon
#

Mafia, français ?

spiral steeple
#

Oui

rustic moon
#

Pitain c'est la merde ce beug !

shut yew
#

Ok I thought it's was only me with the pink blobs and no icons...

spare citrus
#

They are working on it. I'm will see when it's done en what's we get for that complication

dim pilot
#

Tired of the game auto shutting down by way of nova

rustic moon
#

how can I get the permanent bride Nova?
She's a beauty

outer tusk
spiral steeple
rustic moon
#

😂 😂

spiral steeple
#

La mise à jour n'a rien changé lol

spare citrus
#

Yep I'm still having also the pink square. It's impossible to play like that

final nebula
#

Try now, new update got uploaded

indigo stag
#

I have the same proble.

#

Problem

gritty egret
#

Thanks for the new update and the compensation. Game is still not working though 😂😂😂😂

final nebula
#

😅

gritty egret
spiral steeple
#

Thank you I have more pink squares I love it lol

rustic moon
indigo stag
#

So it's a general problem

spare citrus
#

Not a change

spiral steeple
spare citrus
#

It's start to be annoying

indigo stag
spare citrus
#

Yeah it's take too long

spiral steeple
#

Worse and worse Between the daily bugs and this last update it's a disaster

royal bluff
#

Yeah total nightmare. Though it's kind of interesting 😂

rustic moon
indigo stag
spiral steeple
#

Pfff

spare citrus
#

Ehhhhhh

rustic moon
gritty egret
spiral steeple
#

Lol

#

How can a game with so much money going around be able to get to this type of problem? Unfortunately, it is money that calls for money and we see the consequences Less investment and more problems

#

During this time we waste time for important events It makes no sense

tawny sluice
#

So close to fixing it 🤦‍♂️

spiral steeple
#

all this to have two boots in compensation lol

spiral steeple
tawny sluice
spiral steeple
#

well done the developers don't change anything

indigo stag
#

This is just unacceptable

spiral steeple
#

Excactly

indigo stag
#

They would be losing a lot of customers over this

spiral steeple
#

I feel like they don't care

final nebula
#

As i mentioned before ... downgrade to last Version und put the devs back into their cellar to rework the Update

surreal abyss
#

Built new gas field and it doesn’t show up on screen. Went to build in same spot and sit says spot is occupied

spiral steeple
#

It is unfortunately more complicated to go back. Updates must be corrected and tests carried out immediately

final nebula
#

Not if you got. an complete Backup ... but the way they work i better Not ask for something like an Backup 😝

spiral steeple
#

I agree but when I see the work of the developers I worry if they go back lol

final nebula
#

They won‘t, cause they can‘t ... cause the way they „work“

spare citrus
#

Yep they are like back up what the hel iets a back up 🤣

#

First they screw up users of IOS with gifts en now that

spiral steeple
#

Me, my wife, her Android phone, the update worked But me, impossible to play, it's shit

azure mantle
#

It looks like im not alone on this iusses

spiral steeple
#

The new event lasts 25 min how do you expect me to do it with these huge bugs? incomprehensible

spare citrus
#

Im gonna see later how the update works on Android tablet

azure mantle
spiral steeple
azure mantle
fossil breach
#

They might have it fixed next week lol

spare citrus
azure mantle
#

Yelp im a android user

stone rapids
#

I must denounce that the face of the hero * Meyers *, suffered the Bug to seem that 80 pandemics happened to him

final nebula
rotund wren
#

Love the update

steep tiger
#

Kann ich nicht bestätigen. Läuft auf meinem android teblet ohne die Grafikfehler. Würde es aber begrüßen statt stetig das aussehen der Avatare zu schlimm verbessern lieber an der stabilität der Verbindung zum server zu arbeiten. Danke

cold jolt
#

I have this same weird display and pink blocks on android 11.

ocean fulcrum
#

Hope they fix this soon first time I have off work and I can not enjoy playing

#

As much with all this crap going on

formal cobalt
#

We had a player with this issue. They reinstalled the app. Works like a champ now.

ocean fulcrum
#

Ahhh thank you I will try this

indigo stag
#

I tried reinstalling, dorsn't work

thorny salmon
#

I have the same issue game is unplayable now

indigo stag
#

Is their a time limit to fix major stupid issues or should all android Users switch to iphones to play ??

#

Unbelievable

thorny salmon
#

Reinstalling worked for me

quaint flicker
#

unable to connect at all in state 248

frail cape
#

FOX'S trials isn't ready for prime time yet, I think

teal laurel
#

Great work on new feature NOT does not work timing out constantly now I can't get in game thanks alot

indigo stag
#

More pink boxes now

#

After reinstalling for the second time

spiral steeple
#

Bravo

quaint flicker
#

for those having issues- please try 'fix game' it seems to have settled things down for me

spiral steeple
#

Shit game

fossil breach
#

Done that and nothing

calm river
#

Now stuck on login server

teal laurel
#

Turn the event off guys till you fix it cos it is clear to see its broken

tawny sluice
#

Lol 😂

empty beacon
#

This mail has not listed any reward. Unless I got nothing for 12 questions.

nocturne furnace
#

☝ this

indigo stag
#

We can't even log in guys

rocky fog
#

I got nothing for 15 questions

indigo stag
#

And when we do we get pink everywhere

thorn pumice
#

Oh okay good. It’s being addressed

#

Lmao because where my rewards at!?

ornate wolf
thorn pumice
#

Also this? Wym? I can’t max out my potential??

ornate wolf
#

Where is the list of rewards 😂😂😂

thorn pumice
#

Lmaoo you are the reward I guess 🤣🤣

tawny sluice
#

Clearly showing in the mail 😂😂😂😂

final nebula
quaint flicker
safe sky
#

No rewards for taking part

indigo stag
#

Ok fixed now

bleak grotto
#

Does not show the rewards list

safe sky
#

Same here tam

bleak grotto
rocky carbon
#

It is

oak nymph
#

Every player get this message but empty bag

tepid cliff
#

We still got the rewards just isn't showing in the message

safe sky
#

Well at least the quiz was fun even if the rewards are none existant

gusty field
#

Hi guys, sorry for the inconvenience. We have fix the display problem and if you encounter this problem, please restart the game.
If the problem still cannot be solved, you can contact customer service for further processing.
Compensation will be issued later~

tepid cliff
#

any chance you could work on the stability of the fox event is seriously so laggy and very hard too play

gusty field
#

AND The mail of Fox's Text will be optimized in the future, the reward content will be displayed in the email.

gloomy relic
#

Where is my prizes list

spare citrus
#

Yes yes yes its was enough just fix the game

#

No more pink square

gloomy relic
#

Before you do someting new make sure you kniw what you doing

#

Bug is following a bug

teal laurel
#

Still broke here and for most in my alliance you guys need to get better at this adding new stuff seems you break the game everytime you put something new in

heavy arch
#

Not to mention when joined, was already at 15 for questions so awesome missed chances 🙄 btw nova attire just a money grab scheme and is dumb af why not add stuff to make EVERYONE able to enjoy not just cash players

willow dagger
#

Hey clarky

#

It's all a money grab scheme and I wouldnt complain as much if my money went to fixing some of these bugs

#

For the price I pay these bugs are annoying

past lava
#

I can't even log back in the game now. It times out or something. I already tried the button Fix it but I still can't log in.

heavy arch
willow dagger
#

Yeah it does that to me a lot as well and it stopped some people from playing from what I understand

vapid lava
#

I wasted 400 tokens trying to get her from the tavern and didn’t get a single frag what’s up with that. If she’s not actually obtainable from tavern it needs to be fixed 400 tokens and not a single frag come on.

rustic moon
vapid lava
#

They could’ve stated that somewhere

willow dagger
#

Yeah you could've checked before you went deep in tokens

#

I checked before I did it but I couldn't save another soul from doing it

rustic moon
#

Way to make her feel bad

#

😂😂😂

willow dagger
#

I'm sorru I feel bad now I didn't mean to

bold pine
#

Maybe show how to check in case she isn’t aware how to?

willow dagger
#

Click on one of those three cards to see the possible rewards

rustic moon
willow dagger
#

Too slow lol

rustic moon
#

Lol

bold pine
#

There have been several tricks I haven’t know about until someone showed me. Like holding on the hero in UC to see what does/doesn’t affect them. That’s why I suggest showing how. ☺️ I used Agent X on an immune hero and couldn’t figure out why tf she wasn’t working. 🤣🤣

willow dagger
#

Oh it that worked everyone would be using her lol

bold pine
#

No kidding! I had been using her on the higher campaign levels. Now I’m kinda stuck with 3 levels left. Grrr. Kind of like 230 in UC. Frustrating

willow dagger
#

Yeah that is frustrating I feel your pain

lyric widget
#

Hello my in game console bubble thing is stuck at the top and I can’t open or move it. It’s been there for about a week, I tried hitting the fix game button while logging in and it’s still there

unreal ether
#

During DOA event... The distance covers the time remaining... This makes hit hard to know how to manage the last :40 seconds.... Please move something around

winter badger
chrome spear
#

No rewards with new event

worthy veldt
rain pond
full vortex
#

Me and several in my alliance also got an e-mail like that after we did the event.

worthy veldt
#

Nice event without rewards 😇😱

faint elm
spiral steeple
#

Instead of spawning rotten events, Developers should already fix the bugs A useful event would have been to face people from the state in a training arena, each player will be able to choose an opponent from the state and face them in an arena to test the power at the end of the event both recover their troops and without impacting resources

light pollen
#

Anyone have Speaker Trap event rally members slow speed?

thorn girder
#

Anyone else not get rewards from Fox’s Test? I answered 15 correct. Fox Mail said prizes were listed below, but nothing was there.

rustic moon
#

You get the rewards, it is the mail that’s broken. They forgot part of the programming

crystal jewel
#

I have lost my whole game...cannot get it back...how do i get it back?

upper badge
#

Anyone else get this it happens in mail message alliance chat etc

severe plover
#

New hero still not available in the tavern

unreal ether
#

Troop Chips, Troop promotors 1 & 2... That should count for Chip Event... please correct

sleek plover
#

Middle hero mia and not functional

inner dust
severe plover
#

What about the new 4star hero?

inner dust
#

You want her? She’s a waste

severe plover
#

Curious is all and I don’t like having hero’s I haven’t got again besides, it gives me something to put all my spare 4* cards on 😂

rustic moon
#

O common my battle log is going crazy this morning... 😤😤😤

mint reef
#

I can't level heroes or access the buy box icon

rustic moon
#
꧁༺.ℳaℱia ༻꧂FC

Anstatt die Rotten-Events zu laichen, sollten die Entwickler bereits die Fehler reparieren, die ein nützliches Ereignis gewesen wären, den Menschen aus dem Staat in einer Trainingsarena zu stellen, jeder Spieler wird in der Lage sein, einen Gegner v

➡️ [Jump to message](#🦗bug-hunt message)

rustic moon
#

Did you attempt the fix it tool on the load screen.

flint wadi
#

I’m having issues with commands not executing. Example: clicking train units more than once. It’s an endless loop of Train, Select resources, train. When I leave the window to enter into the sanctuary the units have the “zzz” as if I did not hit the train button.

teal laurel
#

Yes you mean this all time becoming a drag to play your game now

flint wadi
#

No. Have not had that. I do not get error messages.

fossil breach
#

New update in the play store and now it does this and that's as far as it goes WTF are you doing devs

#

Can not even get in the game

rustic moon
#

Pareil pour moi 🤬🤬

golden urchin
#

Why is a 3 day shield relatively seen more expensive then a 24 hr shield,if i buy 3 times a 24h shield it costs 3000 diamonds while a 3day shield costs 5000 diamonds .... that is 2000 diamonds more?

rocky carbon
golden urchin
#

I find that a weird reason cause if i log in 3 times i get much more rewards then staying offline ... and you do not need a shield to be able to stay offline

rustic moon
#

Same here. Stuck at 100% load. I guess they want to ensure it is not played anymore

#

Well, fresh from Google store....not getting passed loading screen

left bolt
#

I uninstalled reinstalled then it worked

rustic moon
#

You need to go through the tutorial, not?

left bolt
#

No

rustic moon
#

Ha, ok

#

Reinstalling gives another splash screen. Is it the same version?

left bolt
#

Not sure but game works now

glacial dust
#

stuck in here

glacial dust
left bolt
#

Your welcome

vale light
#

Aaaaand it s stuck.....

rustic moon
glacial schooner
vale light
brazen sparrow
#

My game keeps shutting off like every 10 minutes.

gilded zinc
rustic moon
brazen sparrow
#

My phone is a bit older. It’s a IPhone Plus

glacial schooner
livid heath
#

tried fix it tool have not been able to get into game for almost 3 hours now

gilded zinc
spiral steeple
#

What?

rustic moon
#
I have a plan

C'est très bien le problème. Ipad je n'ai aucun problème à me connecter habituellement. Juste du retard et tout ça.

➡️ [Jump to message](#🦗bug-hunt message)

#
ProfScoobz

Essayé de réparer l'outil n'a pas été capable d'entrer dans le jeu depuis près de 3 heures maintenant.

➡️ [Jump to message](#🦗bug-hunt message)

#
c00lske

Eh bien, nouveau du magasin google....ne pas être passé à l'écran de chargement

➡️ [Jump to message](#🦗bug-hunt message)

#
DBCW

Nouvelle mise à jour dans le magasin de jeu et maintenant il fait ceci et c'est aussi loin qu'il y a wtf est-ce que vous faites devs

➡️ [Jump to message](#🦗bug-hunt message)

rustic moon
full vortex
#

Uninstall and reinstall fixed it for me too, being frozen on the splash page that people were showing earlier.

#

That was on LG G5 running Android 7.0

daring pike
#

Is there something wrong with the game? I can't get in to mine😭

half river
#

I have the same loading issue

drowsy skiff
#

Trying reinstall too , hope it will work

rich swallow
#

Valiant starts in less than an hour and the game is stuck on the stupid load screen.....arghhhhhhhh

drowsy skiff
#

Reinstall fixes it so better do it

spark kite
#

I carnt log on and its Valiant Conquest. I didnt shield as i was talking part.

rustic moon
#

Yeah, today do valiant is quite bad, i was attacking enemies and every now and than the game was please reconnect..now i put back a shield and bye bye valiant... Can't play with all these problems

rustic moon
prisma notch
#

The fix game doesn't work

#

I am facing the same problem

candid steppe
#

For a while now I've been having serious lag issues as well as needing to reconnect. Not sure what is causing it but please fix it

half river
#

I uninstal and reinstal the game and it work properly now

#

I was just in time to shield for VC

wispy trellis
#

Incorrect answer for Fox’s test:
Q: can you get a 2 star hero from int recruit coin?
I answered yes and did not get the point.

regal garden
#

Haven't been able to log on for about 10 hours now.

#

Just freezes on loading screen at 100%

rustic moon
little sand
#

Loading screen ..., no diamonds or points for me in this VC run.

west python
#

Loading screen is stuck at 100 also

cerulean cloak
#

a Re-Install worked for me

regal garden
rustic moon
#

Excellent. I’m glad to hear.

regal garden
prisma nebula
#

I am having that same issue

#

I am not able to login

#

Ok

#

Thanks spwolves

rustic moon
#

Game is lagging like hell, getting hit because the lag made me unable to move…. Fix the damn lag before adding stuff

twilit violet
#

Game is stuck on load screen

cerulean cloak
# twilit violet

Could scroll up...A lot of people have posted the same and a lot have said unistalling and reinstalling fix's it

twilit violet
#

Thank you

#

It worked!!!! Woohooo!!!!

thorn bridge
#

How about you do something about all the lags before you add more stuff to make money

hazy linden
#

Game just went down can’t log in n

spiral steeple
#

?en Il faut désinstaller le jeu et le réinstaller

rustic moon
#
꧁༺.ℳaℱia ༻꧂FC

Gotta uninstall the game and reinstall it

➡️ [Jump to message](#🦗bug-hunt message)

soft moth
#

What’s up with shields randomly disappearing? 3 day shields should not disappear in less than 24 hrs especially during valiant.

bleak grotto
#

The leadership team is getting a lot of alearts for applications. When we check there is none. Even when it pops up and we go right away. Is anyone else having this problem

cerulean cloak
soft moth
cerulean cloak
#

It shouldn't offline but you didn't specify that...If your 100% sure it was a 3d and it fell and cost you Resources you could try customer support... I wish you luck with that.

soft moth
#

Yeah they never answer. I just needed to vent. At least it was during valiant so I didn’t really lose my troops

spiral juniper
#

What is it with this lag? Nuka was horrible because the lag did not send troops until a 5sec delay….and other players were experience the same, it was a massacre! Normal server map things not loading components like tiles or lairs…..everywhere there is a delay. Valiant was equally as choppy to play because of the lag. The lag cost us simply money! And it sucks!

gilded zinc
rustic moon
#

Be in pit 5 minutes? Time up? Has something to do with kicking people from pits

rustic moon
#

Oh is this before we must choose pit lvl again?

#

Yes

#

There should still be a warning or something. Just glad I was still on

#

Thanks ank

steady tapir
#

I cannot tell you how frustrating it is to have to uninstall and install the game every other day, amongst all the other little things I have to do to get it all working again....this has been going on for 3 months. 😭

rustic moon
steady tapir
#

Uhm no, 3rd phone. <3

#

And several team mates have had same issue in last few months too. It stalls at 9% and stops at 55%.

rustic moon
#

So the 55% happens once in a while for me. But I just turn the game off and on. And this happens when my service isn’t the greatest

woeful nacelle
#

There is a bug with Chia Hao's skill. It only affects adjacent allies not all allies. The skill that protects from ignite and poison.

distant rose
#

Guys on my page of the numbers go missing from time 2 time ie 2 maybe replaced with #% it’s got worse since the last update

cerulean cloak
#

They sent out an official message earlier saying you had to uninstall and reinstall.

spare citrus
#

Somebody else get the same thing

#

I'm can't play the game

rustic moon
spare citrus
#

I'm don't gonna loose nothing

cerulean cloak
spare citrus
#

Thx

tranquil moon
#

I can't play Either

hoary gorge
#

Alliance mate can’t play either.

hoary gorge
vapid lake
#

Our Teammate Done everything but still can't sign in

spice crescent
#

Can't open the game after reinstalling it twice and restarting my phone clear the cache and then reinstall and restart again

rustic moon
#

Main complaint I here everyday is the lag! Fix the lag before you add more stuff to the game! Sucks to have lag during attacks or just get kicked from the server when trying to attack or are being attacked.

rustic moon
#

Small people in fox's questionnaire?

#

Zoomed, 2 players on the ultra small avatar level.

#

Also... I must be careful not to have a seizure from the flash. Being shot at by a nutcase who can't control a weapon is ridiculous enough and annoying.

#

The flashing is intense.

solid cloud
#

True. That is actually a seizure hazard, the flash. Didn’t even think about it. Perfect reason TO GIVE US OUR ORIGINAL HEROES BACK.

shadow barn
#

Frs

gilded zinc
#

I’m an Apple user. The game hasn’t crashed in weeks, until this last upgrade! Three times in the last 24 hours! So whatever you ‘fixed’, unfix it please. This is annoying!

deft dock
#

In a feedback loop. Trying to create a new character and now can’t even access my old one ffs.

#

Yes tried uninstalling that changed nothing

stone depot
#

I cannot log in as well. Tried the fix game button and it still gets stuck in the same place

opal sand
#

I am getting a “network error” when I try to switch between characters on my account

hallow zodiac
#

Didn't get any rewards from Fox's Test.
Several in our Alliance in s69 that didn't get any.

vale tusk
#

So my game shows an update pushed by Google Play store in the last 4 hours...game worked great at lunch (5 hours ago), now has the new load screen (I'm pretty sure it was still using the old at lunch), which shows as 100% loaded but just sits there doing nothing. Pressing Fix game does nothing either.

deft dock
scenic hollow
# vale tusk

A fellow alliance member had that.. he was being hacked..Change your password on the email account attached .

unique patrol
#

Not sure if this is already mentioned. Or maybe nothing changes for watchtower at lvl27??

analog needle
rocky carbon
plush whale
rocky carbon
plush whale
#

I dont think I've ever posted here 😆

rocky carbon
plush whale
#

Hahaha. You get a bump on the head my dear? 😜 you found me though. Thank you so so much for reaching out to me!!!

halcyon carbon
#

Anyone able to resolve this yet?

full gorge
#

I have no place to redeem codes???

full gorge
winter badger
#

I have iOS too and I go here to redeem codes. Works just fine.

summer venture
#

I Don't know what it called! Glitch maybe

gilded zinc
tough girder
tough girder
#

je bug sur ca la mise a jour a bloquer le jeux

spare citrus
valid sundial
#

Hello, my teammate had this weird thing happening in the arena, see below the screenshot before her last move, then she got the "losing" screen. Can someone explain how it is possible?

#

And here is the reply from SC, which is not helpful at all!

#

Is there any time limit or something else to complete an arena challenge?

surreal abyss
#

It is not adding my collections to my total to complete.

#

This problem is in alliance showdown

gilded zinc
willow dagger
bleak grotto
#

Is anyone having aleart for someone to join? Then go to look at it and there is nothing

I have gone and looked right away and still nothing.

willow dagger
#

Yeah it happens sometimes and it's annoying

cursive olive
#

If the server could stop kicking my brand new members that would be great. I am on every single day and have no problems kicking them myself.

spiral wigeon
#

I have limited cellular reception in my rural area. Sometimes this causes me to drop my connection to the game, I know. But it seems as though my iPhone falls into a disconnect loop at times when there are more players logged in, such as at the start of a new game day, or the start of a state-versus-state war. I get one of two error messages — “Request timed out. Reconnect now? (94_1)” or “Disconnected. Reconnect now?[-1006]” These pop up every 20 seconds or so. I tried for three hours tonight after the game day reset, and was able to connect for maybe 30 seconds every 30 minutes. I have missed out on team events, on prizes and on 3 hours of my life while trying to play PnS. I know my cell reception problem is part of it — has anyone else noticed the game drops them when more players come online?

low onyx
#

sound travels faster in water than in air. you need to fix that Devs. or go back to school

#

the correct answer is yes it travels faster in water. dont believe me look it up

#

@gusty field

#

Fix that error

willow dagger
#

Yeah it has to do with vibrations where water allows the particles to bounce vibrate and move faster than air particles

low onyx
#

yeah it goes solids first than liquids or water. and than air.

#

but in the fox event they put the wrong answer as the correct answer.

willow dagger
#

That's why I dont do it

#

I dont trust them to not put the right answers in

ivory dove
#

Il se passe quoi avec les event Libération ? Cela fait deux fois qu'il change. D'abord c'était les cubes, ensuite entrainement d'unité et maintenant il a disparu. Tout ça dans la même journée. @gusty field

#

Pouvez vous voir ce qu'il s'est passé ?

outer cedar
#

Alignment issues found - Not sure its been highlighted yet

teal bough
#

C’est toujours ainsi 🙂

ivory dove
#

et l'event avait meme disparu à un moment

teal bough
#

Cela commence à la même heure pour tout le monde, techniquement cela dure plutôt 7h55 et pendant le changement qui dure quelques minutes, il n’y a plus l’evenement mais jamais plus de 5 minutes

ivory dove
#

D'accord. Merci pour ta réponse. Je vais transmettre

teal bough
#

Je t’en prie 🙂

rustic moon
#

When sending alliance mail, and you include multiple coordinates, only the first coordinate is clickable, the rest of them aren't.

Is this a bug, or is this a limitation?

crude dagger
#

Mini person running around during Fox's Test. 😂 😂

rustic moon
#

Who's having problems during puzzle?!

oblique bison
#

What does it mean?

rocky carbon
oblique bison
#

There is no other Rod in statistics

#

They won and raised their place (from 75 to 62)
Is not it?

#

What does this number mean?

rocky carbon
#

This is the result of the match you endorsed

oblique bison
#

@rocky carbon I grow stupid)) Thanks for clarifying

ashen quarry
#

Anyone else have a problem with entering the game?

#

It stays at 100%

rocky carbon
ashen quarry
#

Thanks

mild berry
#

In Spanish it says: "kas" and should say "las" it's a typo error

marble quiver
#

So our alliance had 5 more mins with speaker trap, before the last rally deployed, the trap dissappeard——!!

rocky carbon
gilded zinc
#

Seriously! Fix the lag! It’s gotten so bad that I couldn’t scout or attack for five minutes! During Wasteland, this is totally unacceptable!
And what does ‘target is outside the ruins’ even mean? I wasn’t in the ruins!

gilded zinc
soft quest
#

I cant run a lair im in a turret

gilded zinc
soft quest
#

💩

gilded zinc
#

Lmao!

outer cedar
#

I upgraded base to lvl 25 within the time of the Break loose - 200k odd might increase for the base! SO that should have been 400k ish Points for the Break loose!! NOT BEEN ADDED!!!

verbal palm
#

^^^^ so I’m not crazy. That’s happened so often.

outer cedar
#

ive reported it,,, no clue if its gonna be awarded

ancient maple
#

Ok so I spend lots of money and so do two other players in my alliance and our gift level don't move I should be at 7 or 8 cuz with old alliance went from 2 to 6 in one day and spent less

polar pine
#

Anyone else noticing that recently you can upgrade your troop stats and it actually has no effect. I upgraded a lot of “fighter” attack (51% increase) and no change in lair percentages. When before the last update, there was significant change when upgrading.

copper yacht
#

When will the next update coming? Previous update is so buggy. Hopefully dev will sort it out very soon

gilded zinc
west python
#

Trying to build a specific weapon and every time I try it switches to a different weapon and builds it

eternal moon
gilded zinc
rustic moon
#

Blueprints are useless, I have yet to get anything better then a common or uncommon from a blueprint. Random craft have given me beter nanoweapons.

frigid hatch
#

Has anyone heard of anyone getting errors writing in chat??only able to send emojis?

soft quest
#

What a time to kick me out the game then lock me out for 8 waves of doa for updates!!!

teal pebble
frigid hatch
teal pebble
#

It got fixed up few days back

#

Guess he reported to the cs

teal pebble
#

He's been having that issue since the starting, will ask him when he's online and get back to you ^_^

frigid hatch
teal pebble
#

Your welcome :)

bright elbow
#

Basically, the best way to resolve a bug or a glitch is to write to CS directly.
This channel is also helpful to understand the scale of issue and to put it to higher priority if many players are affected. But it is not equal applying to CS to solve each individual case.

rustic moon
#
Alaene

Zasadniczo najlepszym sposobem na rozwiązanie błędu lub usterki jest bezpośrednio napisania do CS.
Ten kanał jest również pomocny, aby zrozumieć skalę problemu i umieścić go do wyższego priorytetu, jeśli dotyczy to wielu graczy. Ale nie jest równe zastosowanie do CS, aby rozwiązać każdy indywidualny przypadek.

➡️ [Jump to message](#🦗bug-hunt message)

thin sigil
#

Anyone see gathering speed increased with the airship? It still takes me 3hr20mins for lvl 7 steel.

gilded zinc
thin sigil
#

My hive is so tight, hard to find rss spots with alliance boundaries.. lol

rustic moon
thin sigil
rustic moon
willow dagger
#

It told me again I have a grand gift waiting for me where is it

#

This is the second time it told me and it's a notification nothing in my mail

inner dust
willow dagger
#

Let me check them

willow dagger
#

Only thing it told me about were veteran boxes

inner dust
#

I have an account in another state I rarely go to and I get a message every week about a gift. I only go into that account to collect my free gifts every couple of weeks

serene wadi
#

Anyone else having trouble getting into the game

gilded zinc
outer cedar
#

Its doing it again!!! Getting fed up with this!!

#

NOT ADDING TRAINING TROOPS TO THE BREAK LOOSE EVENT

dull pier
outer cedar
#

Correct...

#

most were done whilst the both events was active although some were done prior

rustic moon
rustic moon
#

Hello. Not sure if this has been addressed or mentioned

#

But only 4 heroes of the same type setting their tactical skill off

inner dust
rustic moon
#

Also i had a team of Meyers requiem and 3 rider heroes. Full March of rider troops with 1 fighter and 1 shooter. Meyers died but requiem stayed alive

inner dust
#

Meyers always dies on me

rustic moon
#

Why does Meyers die but not requiem

inner dust
#

Another player said he put in a ticket but didn’t get a response

#

That was in March

rustic moon
#

Also why there’s fluctuating kill percentage when there’s no changes in stats or heroes

#

I sent a ticket but no response

#

I’m hoping I can get something here lol

#

Need these issues addressed because Ive upgraded Meyers and not requiem

#

I mean why do some heroes work

#

Also why only 4 heroes when I’ve paid to upgrade a 5th only to have it work half way

#

Makes no sense to me. Feeling a bit entitled cuz of the money dump

willow dagger
#

See this game has so many bugs but they don't care about our voices only the mods

rustic moon
#

Well I’m here and I’m still playing and dumping money. I just want them to fix these issues. They are issues even if they say it’s intended.

#

I have sent proof but I have no problem posting all the reports here

#

I hope I’m not the only one that feels this way

#

It’s the reason I’m here yay yay yay

#

ohno hoping for more peer support

willow dagger
#

We support you

#

They don't read out tickets

inner dust
#

You will see a lot of players do 4 of one troop type then the 5th hero is a different troop type but a general troop attack. So for riders Fox Obsidian Mars Reyn and then Requiem

willow dagger
#

They just keep coming up with ways to make money so they won't fix the lag because it doesn't make them moneh

rustic moon
#

Requiem is the work around for this stupid bug

inner dust
#

Fighters die first

rustic moon
#

For riders and fighters but what about shooters

inner dust
#

I put Meyers with my fighter troops to avoid this issue and put Marlowe as my different hero troop attack

willow dagger
#

I use four shooters then requiem

rustic moon
#

You have 5 shooters with requiem but then you end up with 4 only working properly

inner dust
rustic moon
#

With riders you put requiem with 4 rider heroes and you end up with 5 working properly

willow dagger
#

Yeah I just now figured that out I might need to

rustic moon
#

Do you see the advantage ???

#

Also what if I didn’t know that was the work around?? And now I’m stuck with Meyers

willow dagger
#

Then you need to reset him