🐞│bug-report

[wicked dew]

Tap that or click it

[boreal veldt]

Thanks didn’t know that 👊🏼

Was this it?

[rain vapor]

#giveusourmoneyback

[little plume]

Lol

[rain vapor]

#100goldshardsforourtrobles

[vivid ember]

Connection dropped again

[atomic sundial]

Now I am kicked from game

[atomic sundial]

@rain vapor I agree 100%

[tender siren]

Kicked out again

[rain vapor]

Money back or 100 gold shards

[atomic sundial]

I say both

[tender siren]

Well at least when i got back in 1 got to do 2 hits so i should not complain

[atomic sundial]

Server maintenance my @ss

[tender siren]

Bit then booted again was an ouchh

[shrewd marsh]

Got kicked out of the game and cant log back cause of network error

[rain vapor]

I think they got hacked

[shrewd marsh]

Just after i used a tp close to the world boss

[tender siren]

Or bad weather

[shrewd marsh]

I didnt even have time to land one attack

[neat vapor]

Still not atack world boss 😭

200 gem lose

[shrewd marsh]

So i missed wb and used a base tp for nothing, really great

[wicked dew]

Basically yeah

It’s a joke

[restive python]

Please dont spam here only bug report go #☕│off-topic or #676621550924988421

[queen abyss]

Server maintenance

[stray belfry]

can’t login game, 99% loading forever!!! reinstalled no improve

[bronze marlin]

Guya really need to balance the power out. Plane and boats should give as much power as tanks do.

[stray belfry]

no excuse for that, should guarantee the run time, lots of IT players, we know what happened

[restive python]

@bronze marlin #📮│game-suggestions

[bronze marlin]

Thank you Sensi

[restive python]

Welcome :)

[pliant marlin]

Still maintenence?

[boreal veldt]

We will get time to battle WB

[modern geyser]

Improvements and other optimizations. Lol

[bronze marlin]

Yall it's not that deep

Just wait til the get it back up

[rocky hedge]

Its all time 90%

[heavy sand]

@modern geyser please mind your language everyone has the devolpers are working hard currently to fix this

[dusk pecan]

Give them a break men, maybe server just crashed. Can happen with anything

[thorny fossil]

Bruv

[solemn crag]

I wish people would read chat before sending another screenshot and whinning

[fickle plover]

Funny. The put a failed connection prompt when they said it is server maintenance...

This is so dishonest. Crash means crash. Maintenance means maintenance. Come solve it, need more time, declare a window and make the appropriate compensation. It's about manning up to the issues

[proven charm]

Je suis bloqué sur l'écran de chargement est ce que c'est normal ou pas

[modern geyser]

C’est un problème de serveur.

I think 20'000 Dias as compensation it's okay.

[restive python]

@modern geyser not here #☕│off-topic or #676621550924988421 same goes for everyone only bug reports dont spam here for other stuff go in channels that created for that

[livid aurora]

@proven charm @modern geyser il y a une maintenance, c'est pour ça que le jeu est inaccessible

[blissful star]

I've briefly looked through the other languages, but it's 502-like everywhere.
So I think you may have misspecified permissions when committing the update resource, or typo in the path string of the resource...
If the debugger team was running the test successfully, this is an elementary mistake that would not be possible.

[boreal veldt]

Slow mode? Any idea on how long this will be?

[wicked dew]

For good

Now more spamming

[boreal veldt]

I get it but how long till the game starts again?

[wicked dew]

It’s up and running

[placid osprey]

Are you sure ?

My game dictates different

[boreal veldt]

It’s back online @here

[buoyant plinth]

Back to only bug reports here. Thank you

[wicked dew]

I just bought points for hero wheel thing and haven’t been given them

I want my lucky wheel points now

[radiant lantern]

All of those who may not be able to login this morning, the team is aware of the issues and should be resolved for most players. There was a network issues that has caused the error.

[scarlet nacelle]

Only shows top 2 not rest of leaderboards

[heavy sand]

@scarlet nacelle been reported

[scarlet nacelle]

Oh ok thanks

[ionic gale]

Lol

[hidden epoch]

@ionic gale i guess your not lvl 80 haha

@heavy sand @scarlet nacelle think popstar évent show only person with 100 roses( micro) not less

[runic dove]

I need to speak with someone from the development team of top war, please IM me personally as to keep this matter out of public view.

[radiant lantern]

@jaunty root what's going on

feel free to direct message me and keep bug report channel free of chat

@golden basin you mean merging your components? If you want to merge comps you need to ensure that they are all removed from every tab along the top so they go back into your inventory.

if that is your issue you are running into please try that as that is how this mechnaic works.

[scarlet nacelle]

Oh ok thanks

[weary gulch]

Again I wish to report the holiday decorations package.

We are a mixed vivid army/top war server.

33% European/American, 66% Asia.

[radiant lantern]

@weary gulch I also play on a mixed server where some have decorations from TopWar and some from Vivid Army.

[weary gulch]

It is causing unbalance.

It is unfair.

And advantages the Japanese.

I want the opportunity to have these decorations.

[radiant lantern]

this is not a bug report, more of a topic for #☕│off-topic or #📮│game-suggestions

[weary gulch]

It’s a bug because it causes unbalance.

Clearly something is wrong.

[radiant lantern]

and as explined from over the weekend, you have access to decorations that they do not have and vice versa

[weary gulch]

Example?

I await your response with baited breath.

Surely none are comparable to +3 March size.

If anything this must be nerfed to +1 immediately.

[radiant lantern]

examples I can give you are ones that I have personally never been able to obtain due to time driven events such as ThanksGiving Turkey, Christmas Tree, Snowman yet I've personally been playing for over 9 months now. I as well are missing those same decorations you have sent screenshots before. There could be, a pack that might be coming at some point, which will allow you to obtain these other decorations that you are not able to obtain right now. Typically the decorations are added into the Handbook prior to them actually being released to your server regardless if there is a split between Vivid Army players and TopWar players.

This is not a bug if you would like to submit a request or your concerns with this please use #☕│off-topic or #📮│game-suggestions from here on. This chat needs to remain "chatty" free.

and as the title says "Holiday set" implying there may be a pack or way to obtain at somepoint, It is entirely up to the developer to choose when items are released if at all, as well as removed at their sole discression

[chilly yarrow]

Anyone else not get full rewards for new hero got everything but gave me purple shards instead of gold ones?

[frail karma]

Picking up HP buffs on new island battle does not register. Easy to reproduce: check island log and watch replay of battle before and after you pick up 5% for the unit you run with. HP will not change, neither on your units in replay or on your overall health.

[weary gulch]

@radiant lantern the decorations you have just quoted are from in game events before you and I started playing. So 2019. They are unobtainable for everyone. Us and Vivid army. We have identical decorations except vivid is given better decoration/opportunities.

This is really bugging me.

[radiant lantern]

@weary gulch just be patient there may be a pack that releases these decorations. Different items drop for different servers all the time at intervals. Again,not a bug im sorry you have a strong feeling towards this being a bug, but it is not a bug. Continue this conversation in other channels please.

[weary gulch]

Understood, I hope this gets raised up.

[livid aurora]

Bug display in French language

The word : Améliorer

[atomic latch]

hp buff does nothing

in island battle

the one with endless floors

[wicked dew]

Not a bug

[livid aurora]

@wicked dew The word should be on the red area

[wicked dew]

It isn’t bugged

The words just to big

[heavy sand]

It's a bug that's been reported

Please keep discussions in #☕│off-topic

[vernal herald]

Is there a bug or something for arena defense? I keep losing and the components it says I have equipped are not actually what I have equipped

[hollow wyvern]

I can't log in for last 2 days

[wicked dew]

Nope don’t think arena is bugged

[vernal herald]

Yeah I reset my comps 🤷🏻‍♂️ hopefully it doesn't happen again. I just know I lost and in the report the comps showing were not what I had equipped 🤷🏻‍♂️

[atomic latch]

track looks weird

[wicked dew]

Oh that happens a lot

Just go into your base and back to world map and it will be fine again

[hidden epoch]

@wraith cloak edit your post and Delete your Id please

[hollow pagoda]

my troop deployment is limited to 1 instead of 2 it happen only this morning

[modern geyser]

After update.. The bar not add up after watching ad..

[jolly harness]

Need gems for attack basic treasure guard??

[sage crypt]

Why are my training times different for army and navy when the buffs are same for production

And even plane is same as navy but tank is a bit fast

Please can some one explain

[wicked dew]

I can’t see my other rewards from gathering

[jolly harness]

Bug report the troops can't return back at the moment of supply competition and launcher event

The troops can't call back

[wicked dew]

I keep getting a failed to connect to server

It pops up every minute

[heavy sand]

@wicked dew its from scouts

[wicked dew]

Not the scout messages

On my screen it keeps telling me failed to connect to server

[heavy sand]

Yes it says that when you are scouted

[wicked dew]

Oh

I don’t think it should show up tho

[jolly harness]

What a mess

Time is running out

[heavy sand]

@jolly harness been reported sorry for the issue

[jolly harness]

My server all stock up

Supply and launcher event same time

No body is moving except the chat

[frosty maple]

Please fix our server s479 damn we cant play normally

[civic mango]

Already report relax, pls wait guys

[opaque pecan]

No mail but i haven't deleted any

[frosty maple]

Fuck nothings happen

[jolly harness]

Time is running out

The supply is gone

And the launcher tower event is going to be finished

PLEASE FIX THE ISSUE ON S479 ALL OF PEOPLE HERE ARE MUCH AFFECTED

We can't play, we can't do anything, we can't recall our troops, we can't the supply..

[wicked dew]

That’s a bad bug

[jolly harness]

Yeah

[hybrid raptor]

Server 604- 2x gem gift event starting on 13-19Aug. I already spent 30000 gems but why is only 1 of the event showing its completed ?

[civic mango]

Can you show pics

[hybrid raptor]

Sure

[lyric grotto]

Bug in s479

[hybrid raptor]

1st event completed got the castle deco

2nd one reflects only9000gems spent

But both started on 13Aug

[jolly harness]

PLEASE GIVE THE RIGHT COMPENSATION IN S479 DUE TO ISSUE CAUSE BY THE SYSTEM OR ANYTHING

2 event has done with nothing

[hybrid raptor]

And the 9000 gems was apart from that 30000 gems spent. So its like 39000 gems spent since 13Aug. Please dont tell me i need to spend 60000 in 5days ?

[modern geyser]

Game glitch. I launches an attack. Then it freezes the screen, untill i relaunch the game. Attack is marching tho. This happens in like 1 out of 3 attacks. Im on 577

[frosty maple]

RIP s479 damn

[wicked dew]

That’s a lot of marches I feel sorry for your server if it’s crashed

[hybrid raptor]

Whos supposed to be replying to bugs here btw? 😭

[wicked dew]

One of the mods

[civic mango]

@hybrid raptor try ask here #☕│off-topic bcs im not sure about your case

[hybrid raptor]

Ok thank u

[visual dune]

Server 442
Unable to purchase pioneer package

[visual dune]

^^^ receiving same message

[buoyant plinth]

There is a bug going on with the google payment systems. I have spoken to them and they are working on getting it fixed.

[visual dune]

Ty

[radiant lantern]

@hybrid raptor this issue has been reported to the development team if you are still facing issues wed ask you create an in game support ticket and please allow for up to 72 hours for a response. There was an issue when the event first launched where your gems spent were not counting towards to tier rewards

[hybrid raptor]

Ok...

[lunar gulch]

Hi all! From apple device I do not see exp stars when I made a building or a unit, do you experienced the same?

[near pier]

nope i see it

[rancid galleon]

Hello I am having problems with training times i am level 58 and one level 58 tank take 11:03 hours with train faster max my level and 117 % production buff players higher than me have 2 hours less in fact almost almost evreryone I ask has 2 hours or more less than e most are around 8 hours and they are level 70

[radiant lantern]

@rancid galleon there are a few factors at play on that, this is not a bug report but there is helpful information in #659267108386897921 about how to increse this buff time. One example is Gift Boxes and the other is Purple Tiles. Those should increase your production time. As a rule of thumb and just as personal experience, training at around 8-9 hours per unit fallls in line with purple tile counts and gift boxes. Please engage with the community on the above mentioned channel or move the conversation over to #☕│off-topic to get more visiablity and help from the community. For purposes of keeping this chat clean, please remove your last post in order to maintain the purpose of this channel

[rancid galleon]

Thanks yoda I have the 100 level 1 purple tiles and 5 level 3 gift boxes same as most players believe me I have done several test

[rancid galleon]

@radiant lantern it isn’t right player remove his tiles and got 10 hours and 40 minutes Thant’s a level 78 player

[odd sky]

Hello

I would like to ask ,fairness in the game why does vivid army play in same server as normal their offers are way cheaper

What we buy with 1$ they buy with 10 yen. ???

[marble citrus]

when i leave an alliance and join another i see the last alliance chat,not the actual chat of actual alliance, please do something

<@&651622161219584000>

[atomic meadow]

That's been around a long time if you restart your game it will fix it

[marble citrus]

i did, 6 times

and nothing new

[wicked dew]

😂ain’t nothing new

[stray frost]

Game glitch. I launches an attack. Then it freezes the screen, untill i relaunch the game. Attack is marching tho. This happens in like 1 out of 3 attacks. Im on 577
@modern geyser same on 500 and 602

[median cradle]

I'm from 514 and 626. We are experiencing the same thing.

[severe solstice]

Hay guys how is it going..

[wicked dew]

#☕│off-topic for normal talk mike

Only for bug reports here

[severe solstice]

What.

🤔🤔🤔

Ok

[foggy pagoda]

Anyone having a problem with components showing up differently when attacked in arena vs attacking

First is attacking second is when attacked

Its also messing with my supression

@radiant lantern

[ionic moat]

Hello i would like to ask who is this heroe or is that a bug ?

[atomic meadow]

@ionic moat most likely it is a vivid army player that purchased a hero skin they don't show for top war players properly

[ionic moat]

When i replay the attack look like black widow but she is not gold so that is why i ask

[atomic meadow]

It's a glitch that happens with the skins

[ionic moat]

Srry last question what is a vivid army player ?

[green dirge]

Having issues merging components I have three of the same lvl components and it won’t let me merge them

[visual kindle]

@green dirge go to all 4 tabs i have circled and make sure the component you are trying to merge is unequipped on all of them

[blazing zephyr]

👍

[radiant lantern]

@foggy pagoda and are you sure you didn't do any swaps for WB or anything you've left it alone? I haven't seen this myself

[foggy pagoda]

100% sure

I figured it out though

So I had not refreshed my defense in arena since last event

So when I was being attacked it was based off of stats from last arena event I resubmitted my defense party and fixed

@radiant lantern

[radiant lantern]

@foggy pagoda yeah got to reset bud glad you got it working

[foggy pagoda]

@radiant lantern thanks for your time

[young tide]

Arena components are not the same one's I have set.

[buoyant plinth]

@young tide you have to refresh your defense. as stated above

[lilac bay]

@ionic moat that hero is Bassel

[jolly harness]

There's no compensation rewards has given to what happened last night. Server issue

[buoyant plinth]

@jolly harness what server issue is that?

[tardy zenith]

So what happens when main leader takes of permetally and thier is no leader. How is a new leader picked and how long do we have to wait for old leader to be gone. And what is the process behind getting new leader. For R5's. And thanks in advance.

[buoyant plinth]

@tardy zenith If a leader goes inactive, then an r4 can abdicate that leader after 5 days, r3s can do it after 10 days, r2 after 15 days. This means they will remove them as leader and take over. Also this would have been a question to ask in #☕│off-topic and not the bug report section 🙂

[next jungle]

Arena is switching my heroes on me. I chose Nimitz and Bellevue and it swapped her out for Merida, so I lost several challenges. Very frustrating

[silk latch]

So I recycled my Rosetta Stone decoration while I was organizing my base and it didn’t go into my bag. How do I get it back?

[jolly harness]

Troops can't return back

Stock up for 2hrs last night at s479

In that time supply and launcher event. So it's a big lost to all of us

[jolly harness]

@buoyant plinth

[buoyant plinth]

I'm pretty sure that was reported to the devs @jolly harness just awaiting an answer.

[jolly harness]

Yes this bug issue ruin our chance to fight for the launcher and supply

I hope also there is a compensation for this bugs

[opaque pecan]

And it's stucked

That's all. No moves. Reboot just wasted my try and all

It's on island

And i can't reach my other part of base!!

Look, it's locked but you can see tree and other constructions

And guess what

After i finished fixing this private bug

It's started again...

All this - after newest update

Reboot - fixing nothing. Reinstalling - fixing nothing.

[clear citrus]

Hello, I just noticed this one

Our codename in world map and the original is different

Can you please fix this? Thanks

[livid aurora]

Same bug 👆

[slow pivot]

Not getting extra unit with magical aurora base effect

[wicked dew]

Do you have it equipped

Cause if it’s not equipped it won’t work

[buoyant plinth]

@wicked dew correction, he mentioned the extra unit, meaning the expedition unit. which is an owned attribute. does not have to be using state to get that ability.

[wicked dew]

Oh ok

[sour rose]

Why can we not add anymore new repair slots with the repairman certificates we get each day?

[slow pivot]

Clarification: I have a normal March size of 76 units without the aurora effect. When I activate the magical aurora I still have 76 units in the March.

[cerulean summit]

Is the Game down? I can't seem to get the game to load

[buoyant plinth]

@cerulean summit check to see if your game is up to date. They had maintenance last night

[cerulean summit]

Thank you I just got it u have a WiFi issue.

[buoyant plinth]

@slow pivot for that base decor, it is an "owned" attribute. so you do not have to be using it to get it.

[quasi magnet]

Bonjour j'ai un problème, je viens d'effectuer un achats mais ne n'ai pas reçu les récompenses...

[buoyant plinth]

@quasi magnet
Si vous rencontrez un problème d'achat, veuillez contacter le support client via l'onglet d'aide du jeu. inclure une capture d'écran de votre reçu de facture et du pack acheté.

[quasi magnet]

Ok merci

J'ai envoyé un message j'espère il vont pas répondre dans 1 semaine.

[buoyant plinth]

Le délai habituel est de 3 jours. Cependant, cela peut parfois prendre plus de temps. Vous devriez recevoir une réponse bientôt. Si vous ne le faites pas après un certain temps, contactez-nous à nouveau et nous pourrons aggraver la situation.

[quasi magnet]

L'événement charge se fini dans trois jour ! Donc j'espère que ça va se régler avant. Merci bonne soirée.

[buoyant plinth]

Ils examineront votre compte et même si l'événement est terminé, ils pourront résoudre le problème. Ils doivent faire les choses correctement.

[forest junco]

I've set my components to navy yet I'm still losing

[wicked dew]

It says they are in land there

[forest junco]

My comps in arena refuse to switch from army to navy

I've been using navy in arena and I switched my comps to navy

yet look at the results

This is some kind of ridiculous bug

[wicked dew]

It’s not

You just didn’t change your comps

[forest junco]

I changed! look at my first piv

pic

did you see my comps are in navy?

[wicked dew]

That’s the after picture

Even if I change my comps to navy they will still be land because you’ve already attacked

It’s no bug

[still hawk]

Not sure if they dont try it anymore but the Unit size bug in Arena is not fixed..
theres someone with 57+16 = 73 Units again...
i can place exactly 60.. like most others too

hes 1 level above me.

[wicked dew]

That’s a bug but with the comps it’s not

[forest junco]

I just fixed the bug myself

nevermind

but next time this dumb bug will happen I have evidence

[buoyant plinth]

@forest junco can you announce what you did to fix it?

[forest junco]

I reselect my comps

I clicked to set 2 comps and clicked back to set 3 which my navy comps are there

[pine fern]

Rocking horse buff is not working

I just tried it out now and there is no difference in dmg with Rocking horse or without it. Same results

[buoyant plinth]

@pine fern How many are you having on the field at once?

[modern geyser]

Can choose only one hero at advanced defense menu. Others can't be replaced or moved at all only army.

[ashen quiver]

Hero skills wrongly named. Only the ones in the pics are incorrect. Others match. Tried closing and restarting same issue.

[buoyant plinth]

@ashen quiver There was an update that went live this morning, can you check your play store/app store to verify your game is up to date?

[old hatch]

I have more legion points than required, is there a big here?

[buoyant plinth]

@old hatch not a bug, you can still collect legion points even after the required amount.

[old hatch]

@old hatch not a bug, you can still collect legion points even after the required amount.

@buoyant plinth how then can I progress in the top bar?

[buoyant plinth]

@old hatch You have to do your reward quests that it specifies, which in your case, is rare quests, they are blue.

you can refresh your rewards quests to get rare quests.

[elder ermine]

How y’all gonna say add detector and not tell us the price

[buoyant plinth]

@elder ermine This is the bug report channel. please post in the #☕│off-topic Thank you

[old hatch]

you can refresh your rewards quests to get rare quests.

@buoyant plinth I always do blue quests only... The top bar has been 4/30 for days...

you can refresh your rewards quests to get rare quests.
@buoyant plinth my bad. I had always been doing purple, as they are the highest for my level. Doesn't make sense the system is forcing us to take lower level and penalise us for taking higher...zzz

[glacial jewel]

Hi, i have a problem, today i was leveling up my second account and unlocking the chapters, but my treasure "Mask of gold" disappear when i try to see her bonnuses ¿what happen and how i cant get it back?

I can*

Sorry for the spanish in the picture

[frail karma]

@glacial jewel Chapter items are in "Build" menu, not in Decor tab from Inventory. "Construir" from your translation.

[glacial jewel]

Thanks, that's was making me really crazy, now i have my treasure back in my base

[trim steppe]

Survey's answer for second question are totally incomprehensible in french !

[azure edge]

???

[whole needle]

I am facing bug where i am loosing my all legion shope credits/coins on the game reset time everyday.
I have reported it to support 1d ago they didn't responded, i sent message on Facebook they said we don't do anything about game bugs. Hope discord will help me

I am also attaching proof image here too

Left one is just before server reset

And right one is new day after completing some task

You can clearly see the points are lowerd than it should be

[fervent pine]

@whole needle, Please do not mention the developers. You should make every effort to find the answers to your concerns through the player community. If your issue persists, please contact a moderator.

[visual kindle]

@whole needle it looks like you used your legion points on a promotion

[wicked dew]

During supply event

Supplies disappear once they’ve been delivered

So instead of it saying 20

It changes to 10

When another comes in

And I don’t get all of it

Ignore the names

Please fix the bug

[buoyant plinth]

@wicked dew I viewed the video you sent. First collection was 10 supplies, it showed you got 10 supplies. 2nd collection it showed you got 80 supplies, and you did get the 80 supplies. I do not see anything wrong here.

[wicked dew]

Watch it again closely

[buoyant plinth]

I reviewed it multiple times. even in slow motion. I do not see anything wrong here.

[wicked dew]

Here it shows ten

And that’s when I go back into the chat

So I should’ve claimed 90

[buoyant plinth]

10 supplies come from the blue drops. you only get 100 from the gold, and if you steal it off someone then you get 90. It has always been this way.

[wicked dew]

Yeah but it shows 80 straight after

That’s shouldn’t happen

[restive python]

@wicked dew thats because when you looked at it another supply havent been delivered yet and its just happend that you collect it and one of yuor members or other member supplys reached the tower simply 1s diffirence ^-^

[wicked dew]

Then shouldn’t it stack

[restive python]

It does stack but as i said 1s diffirence after you claimed it someone of yuor members supplys reached the tower

[fading gorge]

Can’t purchase the Sea Hunting packs

[buoyant plinth]

@fading gorge Is it giving you an error message? Also did it actually charge your account?

[fading gorge]

Tap but cant purchase

1.99 can but the other 2 9.99 & 49.99 totally can’t

[buoyant plinth]

@fading gorge try clearing your cache. sometimes things get bunched up and mess up. If that does not work, check your game version. If that still doesnt work, try uninstalling and reinstalling.

[fading gorge]

I not using android.

I try on 3 devises , none can work , only can purchase the 1.99 pack , the other two totally can’t

[buoyant plinth]

@fading gorge Ok, so can you please contact customer support for this issue? Be sure to give them a few days for a response.

[final silo]

So, I just unlocked part of the new additional Island it says you get 1,7ee exp but you only get I believe 100dd or something

[hot galleon]

English typo

[buoyant plinth]

@hot galleon This is actually a #📝│translation-suggestions but I have submitted it

[modern geyser]

I cannot purschase it, want to buy it but it doesn’t work please help me

[fading gorge]

Same , I already reported it earlier.

[heavy sand]

Noted @modern geyser i have sent this over @fading gorge hopefully the issue gets sorted soon

[fading gorge]

Thanks

[modern geyser]

Thanks @heavy sand

[stone jasper]

Someone know what means the different color in the map

[buoyant plinth]

@stone jasper This is for bug reports. Please use the #☕│off-topic for non bug reports. Thanks

@stone jasper but to answer your question, on the area map, the colors mean different alliances that own the area

[stone jasper]

Thanks

[lyric quail]

Looking at stats in Arena, my enhancing tower doesn't buff me even though I had it sitting next to me.

[haughty wedge]

I left my alliance but i can see messages

[marble citrus]

it's something normal @haughty wedge

[haughty wedge]

But i have a new alliance

And i cant see the message from it

[marble citrus]

yes, just restart the game

i had a same thing

but restarted and got back

[haughty wedge]

Thanks

[marble citrus]

@haughty wedge np

[heavy sand]

@lyric quail when you say enhancing tower do you mean the ones that legendary craftsmen make?

[vast arrow]

I'm not able to activate the second detector

I've gems

[arctic crane]

@vast arrow do u have 2000 gems? If not, that is the reason.

[vast arrow]

Okay

[radiant lantern]

@lyric quail also enhancing towers need to be placed next to enemy not near you. I've personally tested this and it it does have to be placed next to the target. As for does this work in the arena, hard to tell as I have that same question

[thick breach]

Why can’t I delete the collection gallery?

I have no access to anything in that building and can’t build anything out of it.

[buoyant plinth]

@thick breach That is not a bug report, That could be posted in #☕│off-topic but like many other buildings, that is one of them that can not be removed. They will be adding things to it for older servers to get along with the new servers.

[thick breach]

Thanks

[fading gorge]

Still can’t purchase the hunting packs

[viscid urchin]

Has this bug been mentioned? When claiming a quest reward and scrolling down the list and going back to it, the quest shows up with the claim button but nothing happens? It’s annoying when there is meant to be a quest there and I have to leave the scene and come back to it.

[pallid oxide]

The mail subject font is hard to read because the black border around white letters doesn't work at this size. Please change it to a single-color font like is used in the message body preview and message timestamps.

[buoyant plinth]

@pallid oxide this is actually a feature request.

[pallid oxide]

Ok

[oblique mirage]

basic speed of VIT recovery city buff isn't listed anywhere? 10% for my VIP Stat. Neotopia buff is listed where?

[rich night]

Is it a bug that all of my saved messages have been deleted? Or did that just come with the update as a fun surprise lol

[inner thunder]

So where are these chapter quests????

Or how do we get these pieces of the puzzle lol

[kindred nexus]

@inner thunder The pieces are not available yet. They will be available in a future update.

[rich night]

Is it a bug that all of my saved messages have been deleted? Or did that just come with the update as a fun surprise lol
@rich night

Disregard, they just appeared again lol

[inner thunder]

Ty

[white shell]

https://cdn.discordapp.com/attachments/648872989223550996/746366553540526141/Screenshot_2020-08-21-19-22-07-315_com.topwar.gp.png

Hi i made rally n killed warhammer, but it didn't counted in my account n remaining as same

[modern geyser]

I can’t set heroes in war hall.

[buoyant plinth]

@modern geyser are your hero's out on a march?

[vivid sluice]

@buoyant plinth I zeroed myself 😂

[modern geyser]

Yes

Not navy though. And all blank

[kindred nexus]

@buoyant plinth I have the same issue. You don't even get the option to select a hero.

[buoyant plinth]

@vivid sluice #☕│off-topic for that please 😄

@modern geyser @kindred nexus give me just a moment please. I will respond in #☕│off-topic

[vivid sluice]

Oh this is big report

[white shell]

@mod, hope my account got some issues on this level, i killed 1warhammer using rally but it didn't shows in the list n still showing old stats only

[viscid urchin]

@white shell it bappens to me too. I mentioned it about 10 messages above. You need to leave that screen and go back

Though I noticed it in the rewards quests that you will see after

[white shell]

Thanks for the update @viscid urchin let's see bro

[supple estuary]

Restarted the app twice

[buoyant plinth]

@supple estuary can you check to see if your game is up to date, clear your cache, Try uninstalling/reinstalling (worst case scenario)

[supple estuary]

I restarted my phone twice and it worked

I have an iPhone so I can’t clear my cache

[quasi magnet]

Bonjour, j'ai contacté le support il y a 3 jour pour un problème de paiement mais aucune réponse... L'événement charge total se fini dans pas longtemps.. j'aimerai avoir mes récompenses...

[buoyant plinth]

@quasi magnet
Pouvez-vous m'envoyer un message privé avec votre profil de jeu afin que je puisse obtenir votre serveur, votre identifiant de joueur et votre nom. Cela m'aidera à signaler cela à l'équipe de développement. Une capture d'écran serait préférable. Je vous remercie

[quasi magnet]

@buoyant plinth je vous envoie ça

[flat tundra]

All my equipped components seems to be missing.. they don't seem to be available in the inventory as well..

[kindred nexus]

@flat tundra Did you equip them in a different slot?

[flat tundra]

Okay after restart it seems to be available now..

Sorry for bothering..

[kindred nexus]

Don't be sorry. It's fine.

[modern geyser]

Don’t allow me use 2 free tax

[viscid urchin]

Thanks for the update @viscid urchin let's see bro
@white shell it also happens to me if I refresh a quest then move away and then go back. So it’s something to do when the quest changes

Don’t allow me use 2 free tax
@modern geyser How did you get the 2 extra?

[livid aurora]

I have already collected the rewards in another guild but it puts me who there is still

[rain vapor]

Purchases on iTunes getting charged and not getting what I paid for. What’s going on.?

[radiant lantern]

@rain vapor please submit an in game ticket for faster response. Explain in the bug report in game the expected items you were not granted and timestamp of purchase or when you experienced the issues.

[hidden epoch]

@rain vapor with printscreen of your receipt

[misty ether]

I recycled V2 rocket and golden mask but those two disappear

[buoyant plinth]

@misty ether please try restarting your game, If that does not work, try clearing your cache, worst case scenario, uninstall/reinstall.

[misty ether]

Nothing change

[kindred nexus]

@buoyant plinth @misty ether The decoration is in your build menu where you build gold mines and barracks.

[misty ether]

Ah thnx 😂

[warm compass]

With new update server 293 still not able to get chapters visible to collect treasure cove items ( deco) comparing server 293 and server 591 , only new servers having items

[buoyant plinth]

@warm compass please check the pinned messages in the #☕│off-topic

[warm compass]

Thanks , I will check

[granite bone]

Hello I left my alliance after we had registered for defence now I can’t get back in to help them I think there should be a warning note before you leave the alliance as I wouldn’t have left if I’d known what can I do to get back in my alliance any help please

[buoyant plinth]

@granite bone have to wait til their alliance defense is over. This is also bug report channel. to post a feature request please check out the #📮│game-suggestions otherwise you can post in the #☕│off-topic. Thank you

[granite bone]

I don’t like general chat as to many people so sometimes my messages get missed but thanks didn’t know about features cheers

[pine fern]

@pine fern How many are you having on the field at once?
@buoyant plinth do you mean units? 63

Decor 1

[buoyant plinth]

@pine fern please check the store-decorations-buffs. That should tell you the %

[fickle plover]

World map freeze.

[opaque pecan]

Check your Internet connection @fickle plover

[fickle plover]

My wifi is more than stable dude. Check your server stability please. It's working now. But don't always blame players

[opaque pecan]

For me this happens only if Internet lagging

I mean ONLY

And i'm not mod, i'm a player. I don't own any of this servers

As mods also don't own

[glass narwhal]

@fickle plover .. i have been having trouble all day with server. Everything else is working just fine except this game.

[flat tundra]

I face the same issue.. it takes around 5 mins to load everything.. this has been happening only from yesterday..

[modern geyser]

How can I contact the customer service of this game

[kindred nexus]

@modern geyser Tap your profile picture top left. Tap settings. Tap Help. Tap Contact us top right.

[modern geyser]

Tx

[quasi magnet]

3 ème fois que je viens me plaindre... J'ai acheté un truc il y a 3 jour pour l'événement charge total... Mais j'ai pas eu les points ni les récompenses... L'événement se fini se soir, je veux les récompenses.

[tranquil storm]

???

[buoyant plinth]

@tranquil storm Please check your pm. Thank you

[floral estuary]

Game is lagging a lot

[gusty yoke]

Connecting to server. Connecting to server.. A lot...

And only these game..

[solemn knot]

Alliance invite to fortress/hive is broken.. sent out 3 times and they still have not received..

[buoyant plinth]

@solemn knot Please make sure all your members have the latest version of the game. If this does not work, than try clearing the cache. worst case scenario is binding your account to a social media or email, and uninstalling/reinstalling

[maiden sentinel]

I have alliance defense booked for today. But because my alliance fort is in the level 3 areas we cannot reinforce it due to SvS being active. Why on earth give us the option to have the event at that time if we cant even do it.

[languid warren]

<@&651622161219584000> We conjured up a level 30 mecha about a quarter of an hour before the reset

[modern geyser]

Que poder tiene un mecha 30?

[languid warren]

<@&651622161219584000> And through the SVS, we could no longer attack the mecha

[foggy wharf]

Jonas stop spam it

[buoyant plinth]

@languid warren no need to keep pinging the moderators

[bleak root]

Gracias

Yase

[minor thunder]

Man...thanks for screwing over my alliance with the SvS bullshit. You don't think you could have moved our hive before the day of the event?

[thorny bloom]

Hello everyone..i didn't get level 47 tanks after clearing level 47 forest..can anyone help please?

[kindred nexus]

@thorny bloom Did you look inside your inventory and in your base?

[thorny bloom]

Yes sir..

Also the cp didn't increase..i checked

can anyone please tell me whom and how to contact for this?

[kindred nexus]

@thorny bloom You can contact the in-game support by clicking you profile picture top left. Tap settings. Tap Help. Tap contact us top right.

[thorny bloom]

thanks bro..
will a human reply there?

[kindred nexus]

Yes but he/she will most likely close the conversation after he/she replied.

[thorny bloom]

that's fine..but any idea when they might reply?i mean today or tomorrow or later

[kindred nexus]

It can take a long time. The support team does not reply fast they do give great answers most of the time.

It will most likely take 1-2 days.

[thorny bloom]

oh ok thanks bro..and any support mail id where i can send mail?

[kindred nexus]

You can mail [e-mail]

[thorny bloom]

many thanks bro!!

[scenic ginkgo]

Cant attack warhammers in svs or what?

[buoyant plinth]

@scenic ginkgo they have to be in the areas you control

[scenic ginkgo]

Okei thanks

[stuck topaz]

Facebook link to remove aircraft carrier get’s an error saying game is not available in your region. I’m in the USA on iOS

[atomic latch]

cant choose hero

[kindred nexus]

@atomic latch Recall all your marches. Restart the game after the heroes are back. That should fix it.

[celest niche]

I have both of my marches but showing my name as collecting

[hidden epoch]

@celest niche no bug you are the last person enter the area tower

[atomic latch]

@atomic latch Recall all your marches. Restart the game after the heroes are back. That should fix it.
@kindred nexus didnt send my marsches anywhere... and restarted it multiple times...

[quiet vector]

Post merge, our first SvS and people's servers are still showing the old server

[buoyant plinth]

Let us keep the general chat and responses in the #☕│off-topic. Also those that are not bugs, I will be removing.

[craggy bough]

I purchased 2 packs of back to work and didn't receive the accumulation points

[hard path]

I have the same problem

[modern geyser]

I’m having the same problem

[craggy bough]

And also i bought the weekly gem

[heavy sand]

Reported all hopefully it gets fixed soon@craggy bough @modern geyser @hard path

[craggy bough]

Thank you Rhys52

[faint whale]

And i bought for 1k stuff

Nothing

[buoyant plinth]

I am working on reporting this accumulation event issue to the developers. Please be patient, They will get this fixed as soon as they can 🙂

[hard path]

Super thanks a lot

[buoyant plinth]

It has been marked for the devs, we should see something soon

[heavy sand]

@hard path @craggy bough @modern geyser update

[craggy bough]

Thanks🤦‍♂️

[hard path]

Thanks 😂👍

[buoyant plinth]

@hard path Please be sure to watch the language. Check the #📖│server-information. Please edit or remove your last comment 🙂

[heavy sand]

The issue is now resolved guys 🙏🏼

[wintry comet]

awesome. i still had one accu points issue like this from the past, that seems to never get fixed...😅 .same page, same issue....

[tranquil storm]

Not Fixed

[sand ingot]

Is the chat bug ever going to get fixed or are we supposed to click on each and every message? 😅

[modern geyser]

^ indeed that is very annoying

[buoyant plinth]

@tranquil storm Was this at least 30 minutes after reset?

[tranquil storm]

After reset but not sure of the time frame

Do I wait two days as mail said or will be fixed

[buoyant plinth]

Please give them the 2 days as requested. You can also go ahead and contact the in game customer support with this as well so it is on record there as well @tranquil storm

[tranquil storm]

👍

[polar crane]

Holiday set red lounge chair..
It says basic vit recovery boost by 5% but has no effect on base info stats or actual recovery time. Yes it's been placed on decor island, and I have a fully updated game app.
If this isn't a bug, please advise.

[buoyant plinth]

@polar crane DM please

[buoyant plinth]

@polar crane So this is in fact a bug report. However, it is working properly. It is weird to hear that, I know. but it has been tested out. We have submitted this as a bug report, but the way we were able to get this to work is place it, force close the app, and restart the game. It did in fact remove 5 minutes off the vitality timer doing it this way. We should hear back about this sometime soon.

[shrewd wren]

@modern geyser this channel is for bug reports only my friend. If you have a legitimate issue with a moderator or think an abuse of power has occurred please message fonroz directly.

[buoyant plinth]

@modern geyser this is for bug reports, you have been told where to take it to. Please leave this chat for bug reports. Thank you.

[hybrid raptor]

Hi, i made a report about the gems gift event. N its been a week. Was told tgat i'll get a response within 3 days. How do i check the followups

[distant forge]

Am having so much headache on my inbox. Personal messages kept switching names on a songle personal chat.

Also there are sooooo many old chat that are already read that are now marked unread. 😑

[buoyant plinth]

@hybrid raptor If you go through the same method to submit a ticket, you should see the response there if they have responded. They do not actually send it to your in game mail.

@distant forge the mail is a known issue, and has been taken as to either delete the mail, or scroll through clicking on all. Switching names on the messages is also known.

[distant forge]

@buoyant plinth ehat should we do about the switching names then? The problem is, we miss some messages in the mixed up thread. 😔

[buoyant plinth]

@distant forge If you see this, restart your game. It usually fixes the issue.

[distant forge]

@buoyant plinth I did that repeatedly. It keeps happening for a week now. 😔

[buoyant plinth]

Yes it is a known issue, I will see what I can do 🙂

[weary gulch]

Dunno if anyone else experience this but more than a couple of players have been spending gold and not receiving the expected amount of XP

1 player pumped 200 hits into fast combat and next to no XP gain.

Other spent on tech without getting XP.

[rose solar]

🧐

He does b but still, I do 200b more and should have more effect

[buoyant plinth]

@rose solar What is the bug report here?

[rose solar]

No dmg difference

200b more

300b more likely

[heavy sand]

Yes but if you need to friend me just message me directly@light plank

[gaunt marsh]

Maybe this question was already asked, but I didn’t find any information. Why doesn't Gira's attack skill fire, when bar is filled? Does it have some % of activating? All the time i'm testing it - it never fired. Only shields are working.

It was filled on second round

[robust ice]

Why can’t I merge the mysterious into a legendary

[pastel warren]

Exactly

Why

[hidden epoch]

When you merge lvl 2 box. You only have a chance to merge IT to Legendary box

@robust ice @pastel warren

[robust ice]

Thx

[tranquil storm]

My 5* 4 potential Bassel shows up as a lvl 100 with no potential unlocked

In an other War zone battle he is back to 5*

What exactly maybe the cause of this

???

[radiant lantern]

@tranquil storm is this in the arena?

@robust ice @pastel warren the odds are listed. Your chance of getting a legendary are 30% and your chace for mysterious are 70%
It works the same as most merging efforts. Need 3 of any chest to merge to the next. You cannot merge mysterious into legendary so if you get a mydterious just claim it

[robust ice]

Thx mate I thought it had a merge button missing as I’ve had heaps of them already

[tranquil storm]

Yes it is

[velvet shoal]

Bug.... Its for 2 days or 24 hours???

[buoyant plinth]

looks like that is the 24 hour one @velvet shoal

@modern geyser This is not a bug report. Please use the #☕│off-topic

[tranquil storm]

???

[visual kindle]

@tranquil storm have you set your defense again since getting 5 star bassel? This rotation of arena saves leaders when you set the defense so you have to set it again after leveling him if you haven't.

[tranquil storm]

Yes only used him when he became 5*

I have sent two screenshots one which shows a 5* and the other with the 4* a day or two apart

[atomic latch]

i still cant set heroes to defend...

its empty

[faint whale]

Du must die reinfugen

Lol

[atomic latch]

geht ja nicht

[faint whale]

🤔

Klick auf plus

[atomic latch]

hab keine falle

[buoyant plinth]

Let us keep the general chat in the #☕│off-topic. If you wish to reply to people, please do so there. Thanks 🙂

[gusty kiln]

So I have been trying to make planes all day. Not a single one has been made. The ques are full but it looks like they think they are empty. Even has 💤 coming out of them. Should have 10 made by now and even more over night.

[frail karma]

@gusty kiln restart game. Sometimes when upgrading training speed tech so units would in fact finish immediately; all buildings get stuck at 5 in production while in fact not producing. Going from city to world mode changes nothing, you must kill the game app and open it again.

[grizzled ether]

So is the server that I was in had maintenance and it gave a building that is glitched

[orchid trout]

???

[heavy sand]

Been reported

Not a clue what it is yet

[orchid trout]

Been reported
@heavy sand I haven't seen

[heavy sand]

Been reported

[vagrant lark]

Yea i know

But don t know what it is for though

[heavy sand]

To all this building has been reported please be patient 🙏🏼
Not sure what it is for yet but once we know we will be sure to update this

[vagrant lark]

It should be informed in the updates though

About the new building , some info at least

There is another bug though

Can't see the last message from friends

[heavy sand]

Please keep discussions in #☕│off-topic please i have reported the issue already

[golden basin]

Not this

[heavy sand]

@golden basin please check pinned

[golden basin]

Ok thanks

[ember estuary]

already fixed~ u guys could check it online

[rough hamlet]

Hi just came across this mistake😊

[buoyant plinth]

@rough hamlet This would be a Translation suggestion. Unless you mean it says 9 and not 1-9

[loud slate]

I have a problem with this. And I haven’t the accademy inside construction. My level is 33

Basic war room sorry

[hidden epoch]

Now the New lvl to unlock is 45

@loud slate

[rose solar]

I normally get 5-6k tech chest from warhammers and now I only get 3k..

Full rally size on all

150 VIT

[buoyant plinth]

@rose solar please watch the language. Please edit or remove the comment. Thank you

[forest hemlock]

In the combat elite general perk, what is increase battle round cap?

[floral geyser]

https://youtu.be/7dJrvlZVVMc

Is there a reward for finding bugs?

[twilit turtle]

No cause this bug is fixed

[buoyant plinth]

Please keep the general chat in the #☕│off-topic. Thanks

[radiant lantern]

@floral geyser as for your video ive watched this now twice and im not seeing any issue. Please describe what it is you were experiencing. And as for rewards for finding bugs, no there is none. This is the premise of a community and we appreciate any found bugs that are presented. Please describe your issue or feel free to PM me to keep this channel free of chatter.

Thanks

[celest niche]

Why the resurrection promt?

[sage crypt]

I have been facing this bug daily 4-5 times it shows wrong amount of vit please check it

[vernal sluice]

After the new update Island event is set for lvl 42

but I can still complete it by clicking on the island building on base and play it

I am lvl 36 now

i built it before the update

so now I can still play it

[marble vale]

Nothing there

[mossy light]

Can someone explain me this.... expedition lev 8-11

3 same enhacement on ships...weapon up lev6,7, and 8 souns bit wierd

[brazen plover]

@mossy light in expedition your opponent can have multi comps

[round plume]

I got a better issue than this one??

My friend and my account's photo comparison, He is in lava rift 8-10 and im on eastern strait 10-3 and he got a higher rank than me (how possible?) Also, the response from the top war costumer support.

[vagrant lark]

I have an issue

The treasure golden mask doesn t appear in my base anymore, is there any chance i can restore it?

@heavy trout

[heavy trout]

are you recycle this item ?@vagrant lark

[vagrant lark]

I think, by mystake

It doesn't appear in decors

[heavy trout]

you can found in here

[vagrant lark]

Found it ,thank you bud

[heavy trout]

You're welcome

[vagrant lark]

So what s with the new building?

[heavy trout]

🤷‍♂️

Not info yet

[vagrant geyser]

Вместо текста нормального - mail_content

[violet jungle]

Uretim merkezine giremiyorum

[steel gorge]

There's this stupid bug my training center is invisible

[thin acorn]

My Comps won't merge

Never mind some one helped me out I had to remove from all pages

[vernal sluice]

God! Same problem!

Tell me how to solve it too!

Oh all pages

Got it

[thin acorn]

Remove the Comps you want to merge from all pages

[vernal sluice]

Thanks lol

[thin acorn]

No problem

[glass hull]

I just claimed my free lucky spin and landed on the 4gold shards... but got a reward not even on the list.

[somber kiln]

@glass hull I had that problem. Close the game application and open it. It'll update.

[austere needle]

@rotund garden what is the problem? If you need advice it would be good to post it in #☕│off-topic

[buoyant plinth]

@rotund garden This is not a Bug report. Please use the #☕│off-topic

@open sierra #☕│off-topic This is not a bug report

[celest niche]

How is resurrection required?

[chilly geyser]

please ignore^

[hazy sparrow]

I got hit with shield on

[night mortar]

anyone can help in topup failure?

[warm marten]

Server maintenance, it did warn a few minutes before

[austere needle]

@hazy sparrow could be attack on your tiles or you have reinforced anyone else.

@hazy sparrow it is not a bug anyway. ask in #☕│off-topic

[devout magnet]

Some time the game stops

I can't combine the barracks or create troops

[flat tundra]

World chat and alliance chat are not updated as per current server after switching the character.. and the player level is showing as zero..

[indigo crescent]

Could i ask aim training t4nks on lvl 53 1 hr left before its finish the training but before that i level up the RD or radar for faster training when i see it my tanks on training restarted?? And didnt fastract??

[buoyant plinth]

@indigo crescent this is a visual glitch. If you restart your game you should see they are done and barracks empty

[indigo crescent]

@buoyant plinth thanks for the info

[lost umbra]

news about the missing pic for some gold heros?

and skill

[barren mesa]

Pretty sure that is a vivid army cross over issue @lost umbra

[buoyant plinth]

@simple topaz please do not disrespect the developers. And also nice try on trying to bypass the #📖│server-information 😀

[simple topaz]

I reported a bug what the bucket!

I still can see the other alliance chat upon leaving the alliance and joining another one. I restart the game multiple times but the messages keep coming in after reset and my alliance msg get deleted/erased.

[vagrant field]

It happens sometimes visual glitch

You can reinstall

[rustic chasm]

The Valuable Events - Lucky Slots - Prize pool didn't reset

[buoyant plinth]

@rustic chasm this has been noticed and reported to the developer.

[open oriole]

Self explanatory

@buoyant plinth see above

[velvet shoal]

Where is the back buttons??? 😅

N why every some one leave n join the alliance,, his name to be ( %)??

[heavy viper]

Can any1 help me is r&d bug, always say i get d highest reward but i didnt get any thing ang my gem are wasted

[heavy viper]

Any moderator lucky slot n r&d are bug!!! Always say i got d highest reward but i didnt get any reward in r&d all my gem are wasted

[vagrant lark]

The hell is going on with your costumer service?

[fervent pine]

@vagrant lark, Please do not mention the developers. You should make every effort to find the answers to your concerns through the player community. If your issue persists, please contact a moderator.

[vagrant lark]

Purchasing stuff and not receive the items?

[orchid trout]

Should i receive 7 level 48 tank?

[gloomy pumice]

Did you check you inventory?

Your*

[kindred nexus]

@orchid trout You should have 7 level 48 tanks in your inventory if you unlocked an area and beat all 10 rounds in that area.

@vagrant lark The in-game support helps with in-game purchases that go wrong. They have a really long waiting time but they will help you.

[umbral mountain]

Oi

When I opened the special troops book the game crashed (one after completing mission "ottoman attack")

[small moon]

What happened the Hero is no sense

[austere needle]

Any moderator lucky slot n r&d are bug!!! Always say i got d highest reward but i didnt get any reward in r&d all my gem are wasted
@heavy viper they go to your inventory

@small moon that is apparently a glitch which is going to be fixed

Purchasing stuff and not receive the items?
@vagrant lark have you contacted in game support?

When I opened the special troops book the game crashed (one after completing mission "ottoman attack")
@umbral mountain contact in game support

[heavy viper]

I already contacted support already n he said ive got reward dis day

But i dont have

[austere needle]

I already contacted support already n he said ive got reward dis day
@heavy viper then you will get it. Just be patient

[orchid trout]

Did you check you inventory?
@gloomy pumice yes

Nothing

[buoyant plinth]

Please discuss it in the #☕│off-topic

[orchid trout]

@orchid trout You should have 7 level 48 tanks in your inventory if you unlocked an area and beat all 10 rounds in that area.
@kindred nexus I know

[simple topaz]

Server icon displays wrong alliance of the server leader.

[noble knot]

He won't let me remove gold mines

And when I want to merge them, it does not leave

[umbral mountain]

False duplicate buildings bug

Like the barrack was moved so I can build navy base now I'm lvl.12, but the building was duplicated and I cannot build or interact with the false copy

Plus I have about 12x12 free space, it won't let me build the naval bse

Base*

[livid aurora]

@noble knot Restart your game

[vagrant lark]

@vagrant lark have you contacted in game support?
@austere needle yes

[weary gulch]

Please notify us when capital rules change. Stupid new rulings wasted another event.

Clearly a bug, changing the rules every 2 weeks that nobody knows how to win.

Smh

[gusty kiln]

So, summited a bug report in game but they didn’t even answer what I asked so will try here this time. So everyone who attacks the boss loses 1 troop, weather it is boat, tank, or plane. Why when I attack with boats do I almost always have 3 damaged? Sometimes 2 but never just 1. It cost me space that I can heal others. I know it’s 1 troop cause my other account which is 77 level is fine.

I did contact in game and they came back with info on how the hospital works. Which has nothing to do with my problem

[worn plover]

I cant merged my weapon buff I took this picture to show i have three of them

[untold marsh]

Try pulling them all off on any presets you have and try it then

[worn plover]

It says I only have to when I unequip them

@untold marsh that worked thanks

[untold marsh]

No problem man! I had the same issue and it works every time!

[cyan lodge]

Just got the latest update on iOS. I’ve tried using the switch options. Nothing works. Just reloads to a noob base...

EDIT NVM IT HAS SINCE BEEN FIXED. THANK YOU DEVS!

[mossy raft]

Hola. Lo que me frustra un poco del juego. Es que en el trailer del juego, se muestra más dinamico, pero en el juego no es lo mismo. ¿?😦😦

[olive scroll]

Same here on server 551 cannot log in to my base and the game has started a new base

[hot mural]

They did something and a new restart with the newbie account

[livid aurora]

I unlocked those rewards when I don’t even have the tax center

[hot mural]

The account problem is not solved yet. I still do not get access to mine and every restart I Beginn with lvl 1

[junior whale]

This is popping up with no ability to choose anything

[hybrid raptor]

Standable exercise , can only select 1 hero. Same after restarting for multiple times.Server 604

Wrong,its server 553

[wide epoch]

Can’t see the trading hall in 310. I’m sitting on crystals I can’t use.

[glass carbon]

Can’t give leader commendation rewards to people outside my own alliance - was this changed recently?

[sudden laurel]

Did you try closing out the game and logging back on?

[glass carbon]

Yes, that did not work

[austere needle]

Maybe uninstall the game and install it again

[glass carbon]

Okay, I’ll try that

[sudden laurel]

Make sure your account is connected to an email or fb

So you can get back on

@glass carbon

Also take and save a ss of your player id. just in case...

[glass carbon]

I did, thanks

Just reloaded the game - still nothing

I can give positions - but can’t give rewards to outside players

[brazen plover]

@glass carbon can u try giving someone else r5 or ask ur staff officer to do it?

[glass carbon]

That’s what I was about to suggest and try

[brazen plover]

give it a go if it doesnt work then its a serverwide issue and we can report it

if its only u

then contact customer support

in game

[glass carbon]

Okay! Thank you

[devout cliff]

Did 15 elite recruitments for the ammo event and it has not registered one of them! Please advise

[brazen plover]

@robust agate those points are legion points any purchase in legion store will deduct points

@robust agate oh sorry I see now it might take some rerolls a lot of rng is involved

[devout cliff]

Did 15 elite recruitments for the ammo event and it has not registered one of them! Please advise

[buoyant plinth]

@devout cliff This is actually the Advanced recruitment per normal, But is a visual issue. This has been reported.

[devout cliff]

Ok great yes normally advanced which i did and got the rewards. Just 16 elite tickets down...

[buoyant plinth]

@devout cliff Yes, some are also seeing this, Which has been reported as well

[mortal panther]

Good - I just wasted 15 green Elite Tickets on Armament 😤😤

[austere needle]

@vivid sluice restart the game

[frail karma]

I thought the middle one was supposed to be called advanced!

[buoyant plinth]

@frail karma It is looking like they changed it. Waiting for confirmation

[buoyant plinth]

@orchid plaza Please refer your question to the #☕│off-topic. This is for bug reports. Thank you!

[high umbra]

Armament operation today says elite however elite will not work, you have to use advanced

[buoyant plinth]

@high umbra this has been noted and reported.

[forest iron]

Hi this is misleading and incorrect.

I saved them for events I need refund please.

15 elite tickets are wasted.

[stark rivet]

@forest iron contact in game support

CVN-68 states it boosts Navy training speed by 10%. After testing the skin, it actually speeds up Air Force training time.

Which is it supposed to increased, Air Force or Navy?

[high umbra]

I lost 20 elite tickets today because of this

[buoyant plinth]

@forest iron @high umbra Please contact the in game customer support about this. It has already been noted and reported.

[still hawk]

i got open space but it tells me no space

[warm marten]

Try moving it closer

[tacit halo]

You can't put anymore in the top picture it's the wrong side of the barrier

You can squeeze loads more in round the edges though...

[jaunty fern]

Just noticed abouy this 1..i have the decor but dont have the effect
#🐞│bug-report

[opaque juniper]

When you tap this button in the world map, everything else goes away and you’re left with pure world map, as intended. Great! But when you enter into your base in this mode, you cannot get out of it, you cannot go through menus, nothing! You just have to close the app and restart the game. This is way too uncool when you need fast navigation, especially during PvPs and SvS. Thanks!

[frail karma]

That is NOT a bug PLEASE don't report it! Best feature this game unintentionally made! Ability to be in base-mode without menus, then just restart game to get out of it!

[opaque juniper]

But there is no way to get out of it, so indeed it’s a bug!

[vagrant geyser]

What does “mail_content” mean? There used to be a full transcript... This is a mistake.

It’s iOS

[wary horizon]

Marches not showing. Says they are out...

[weary gulch]

Still no svs matchup for 431.

[zenith summit]

Καλησπέρα

Έχω κάποιο πρόβλημα

Χάθηκαν μερικά componentποθ είχα

Component

[wise bear]

@zenith summit the translate of tasos.

Good Evening.
I have the problem with the reset of the server I lost several components unit's.

[austere needle]

Oh ask him to contact in game support

[zenith summit]

Ok.

[wise bear]

sent a report and passes only the standard message

[austere needle]

Is that what he is saying?

[simple topaz]

Gira is still missing the image

@wary horizon click the UI button. It will open up the marches for you to see, and it's not a bug. You can open it and close it freely

[wary horizon]

I’ve done that. They still don’t show up. I have to search for hammers twice and then marches will show. Should have to do that.

*shouldnt

But thank you. I appreciate the feedback.

[wise bear]

Translate its Greek

Sorry for your waiting.the problem it's under construction. Please wait and the customer the answer son

[austere needle]

Ok! Then they will answer

Just have to wait

[wise bear]

How many days

[austere needle]

Up to 72 hours

[wise bear]

Οκ

[white rock]

After 1 minute of navigating in world map, the scroll get slower at the time. Phone is high end and this behaviour started after latest update. After restarting the game, it gets back to normal, however, doing the same navigation gets laggy again.

[jolly harness]

Yes so laggy when you keep scrolling all over the map

[grizzled oak]

Launch Tower have bug

we dont see our unit and we dont use recall

[weary gulch]

Server 431 is still without an svs. Please amend this.

[rose solar]

Bought monthly VIP again 10-30 min ago and it is set for 28 days not a month

[ionic gale]

only gets 1 reset which usually gets 2 resets for each day

[thorny bloom]

why this is happening?

can anyone please answer?

[visual kindle]

@thorny bloom unequip them from all 4 of your component pages

It is also stated in the #659267108386897921

[vast imp]

Help...?

[restive ruin]

I know it's intentional that the most common decoration we get are cedars that do nothing, but it really feels like a bug (scam)

[austere needle]

@thorny bloom you need to make sure you have unequipped them from a the pages

I know it's intentional that the most common decoration we get are cedars that do nothing, but it really feels like a bug (scam)
@the.cannon#8247 it is not a bug

Help...?
@vast imp not a bug! Post it #☕│off-topic for help

[misty ether]

When I delete some building I don’t lose pc

[austere needle]

How to won a free castle skin
@vocal timber not a bug-report! Ask at #☕│off-topic

When I delete some building I don’t lose pc
@misty ether #☕│off-topic

[clever nest]

I have 10/10 for gold and it says i have reached the purchase limit. Its supposed to show 0/10

[vagrant field]

Same here

[odd magnet]

Is this a bug when we search stuff sometimes it has a arrow sometimes not

[atomic latch]

@clever nest its not a bug... its just like tax center

[austere needle]

I have 10/10 for gold and it says i have reached the purchase limit. Its supposed to show 0/10
@clever nest have you killed the app and try to open again? It could be just graphic glitch

[atomic latch]

its not supposed to show 0/10😑

[clever nest]

@austere needle I have killed the app and restarted.

@atomic latch its not like tax center. When you purchase them it says 0/10. I do it everyday. I would know.

[atomic latch]

i do it everyday as well😑

[atomic meadow]

@clever nest have you purchased with gems yet today?

If so may be just visual and need to reset the game

[austere needle]

I have it too. I just realized it

[atomic meadow]

If not yes it is a bug and needs reported tonin game if you can't purchase your gold for the day

[clever nest]

Yes i did. It is just a visual. Still a bug. Lol

[modern geyser]

I have a big building there named war hall or so. Can click or see or delete it. Just takes the space

[opaque juniper]

The new point store event does not show the total number of players who purchased at least 300 points. This was pointed out during the last one, but apparently it has not been fixed.

[clever nest]

@atomic meadow it wasnt a bug. They just changed it. It is like tax now.

[spare oar]

I am on iOS and after I updated the app my progress was reset. I try to switch to my lvl 61 account but it will not load. Are they working on a fix?

[worthy saddle]

i have the same issue, cant load my progress on my iphone just after the update, restarted the whole game

[spare oar]

Yes on iPhone as well.

[heavy sand]

@worthy saddle @spare oar please check pm

[modern geyser]

I have the Same issue. I can‘t load my progress. I‘m on iOS. Please help if anyone has a solution.

[gentle spade]

Same issue

I lost my game now

After running the update on my phone.

I tried to login with my Facebook and Apple Game Center. It recognizes my server and rank and it reloads, but it reloads back to a new game.

[ebon stag]

Lost mine as well

[modern geyser]

It is fixed 👍🏻

[native needle]

I bought gold and it says 10/10 purchases left ?? Also the ads one says 0 and I haven’t watched any??

[austere needle]

@native needle I have realized that they work like tax center. I know it was vice versa before but now it shows you how many of that you have used not have left. You have used 10 o 10 buying gold with gems and have watched 3 of 3 videos.

[polar fjord]

When ATKing WB, I have starting experiencing 2 damaged units in some attacks, instead of the 1 damaged unit I used to see all the time. These units do need repaired.

[heavy nymph]

I have the same issue with IOS and cannot load my progress. Is there a solution to this issue? Because it seems like some are getting back in

[carmine kettle]

I have 3 lvl 5 damage components but I can’t merge them.... whenever I unequip and try to reequip it shows I have 3 but when I go into my inventory to look it doesn’t show that I have three and I can’t merge

[visual kindle]

@carmine kettle make sure the components you are trying to merge are unequipped from all 4 tabs of your component page that i have circled in the pic below

[carmine kettle]

I did

That's the picture with the three of them

as im trying to equip it

i have three when i try to equip

but 1 when its in my inventory

[visual kindle]

You went to all 4 tabs and don't have the component equipped for land navy or air on all 4 of them?

[carmine kettle]

nope

[visual kindle]

and when you hit the 2 3 and 4 near the top your weapon upgrade isn't equipped on any of those?

[carmine kettle]

That was it, thought I only needed to unequip for the current one

Thanks ya 🙂

[astral crag]

How Manu march in total we must have when WE purchase this

[livid aurora]

@astral crag 3 with this pack + 1 with the advanced pack + 1 if you use an item for a temporary march

At first you have a march, you unlock one at level 25 then this pack adds one

[gilded wolf]

Game is blocking my communications because of “game has been temporarily muted because of recent improper comment. Let’s maintain the game environment together and chat politely.”

What part of “If interested please feel free to join RnW. We are active, helpful, and chill. Come check us out. “. Is improper? That is the only message I have sent in the last 30 min?????
@pallid flax nothing improper, just for safety of spamming is build in the game. So send to many the same messages in a short time results in a mute.

[astral crag]

Thanks for the help Estebanv

[orchid trout]

This is a bug

Isn't *

But I want share this pearl

[frozen kelp]

Never seen this before. I restarted and same thing.

[buoyant plinth]

@pallid flax there has to be a mute function to prevent the spamming of players chat. This is not a bug report.

[hot mural]

Since last Sunday I do not get into my account and mailed already the in game customerservice 3 times without reaction. Can anyone help me pls ?

[atomic meadow]

@hot mural what happened to cause this

[hot mural]

The update from 30th of August

[atomic meadow]

The one hat put you in server 4093 on iOS ,?

[drifting harbor]

He spent over 3000€ @hot mural and no one cares. Really good support!

[hot galleon]

Text is too long for screen

[heavy nymph]

@hot mural , I have the same issue and customer support has not been helpful at all, they just tell me to log into my Facebook account (which I am)

After waiting for 24 hours again and getting my 4th message from customer support that again tells me to log into my Facebook account

[shadow tapir]

Anyone know why treasure trove does not work on existing accounts but new ones it seems to be working ?

[heavy nymph]

Yes, because you collect them on the quests that you complete at the start of the new account. You have already completed these on the old accounts

[austere needle]

Anyone know why treasure trove does not work on existing accounts but new ones it seems to be working ?
@shadow tapir better Ask at #☕│off-topic it is not a bug