🐞│bug-report

[rugged drift]

🤷🏻‍♂️ nothing to be fixed. But your opinions are welcome in #📮│game-suggestions and #📱│game-discussion

[peak cape]

Thanks 4 the response be, here is the answer from devs.

Dear Commander,

Please follow the instruction and fill in the information below:

Account Banding
If you Provided False Information we have the rights to close the ticket :
Please Read the Requirement First and pay attention :
How did you lose your account? Please provide specifics :
Please create a new character on your current device :
New Account ID :
New Account Server :
New Account Name :
Your Old Account ID 【Which You Wanna Retrieve】:
Your Old Server 【Which You Wanna Retrieve】:
Your Old Account Name 【Which You Wanna Retrieve】:
Your Old Account Level 【Which You Wanna Retrieve】:
Three Transaction Codes in Your Old Account【Which You Wanna Retrieve】 :
Your Old Account Gems Amount【Which You Wanna Retrieve】 :
Your Country :

Next problems uid? I'm never save it. How to get it? Next. Maybe I had 2 transactions only and because I have 2 accounts, I doubt to remember which one is for the correct uid. 🤦

[vital frigate]

Haha dont like the truth?

[rugged drift]

This isnt a rant and rage page. If you have an issue with an action go through the appropriate channels.

[rugged drift]

Comment that you dont know your UID. They will ask you to prove the account.

@vital frigate One last time this isn't an "Air your issues" channel. Please use the channels and systems provided for your concerns. Leave this channel for reporting of bugs. Also follow the rules of the server as laid out #👋🏼│welcome-pad

@vital frigate Again you havent reported a bug you are just ranting. If you have an issue you wish to discuss or a bug to report, I will happily work through them. Until you fit that criteria, your posts here will be removed.

[grave creek]

Very hard to delete buildings, any tiny movement cancels the holding down phase.

[subtle oxide]

Wasn’t getting my units under alliance help

[modern geyser]

I have an alliance member who is playing on PC. The transformers event is not available to him. Any help on this issue?

[neon summit]

Not sure if thats intended

[candid cave]

Since Day 0 of Topwar's release on Browser, custom profile pictures are missing still to this day, when are they coming? It's literally a paid feature, I wanna see mine and other's who also paid for it.

Type of device you use : Browser
My server : 1373
What was the issue: Custom Profile picture is missing on Browser but appears when sharing location.
What time did this occur and what time zone you play in : 2022-07-20 12:34 PM CEST

Details : People's profile pictures is missing, instead, it shows their past default profile pictures used, such as Blackwidow or Bob's or any other default or heroes's profile pictures.
But they do appear if the player shares his location or someone's location in the chat.

Everyone's player pictures missing everywhere else, I more or less tried every solutions possible to see a player's custom profile pictures but it always shows their defaults. It even shows the Chinese heroes looks for Foreign players or players using Wartime's Browser services!

I have no idea if I should be or should not be able to see player's profile pictures, but both interactions sure seems contrary to each other.

**Screenshot **:

@proud sail 🙏

[proud sail]

Thank you ! As I know more and more players starting to use Browser to play TW. we are working on solving this issue .

[candid cave]

I really hope it is fixed fast, I cant stand that Army guy anymore 🤣 , thank you for your answer 🙏

[quiet kiln]

Transformers event is only available for top war players (not sure about vivid). I guess the member of your alliance is playing on wartime? If that’s the case, he/she won’t have access to the event

[modern geyser]

I have asked, but he can't explain what he is playing on. All he knows is it's on his PC. Is wartime the PC client for top war?

He is not using an emulator, that much I know.

I have the answer now, thank you for the help.

[minor yew]

Wartime going on then no transformers

[wise sonnet]

The new heroes update is very bad, the heroes are getting weaker

[tender turret]

I’m trying to load the game but it’s not wanting to work. When I did get it to work, my troops were white like ghosts and things were invisible. I restarted the app and now it won’t load again. I deleted the app and reinstalled it and now I can’t log in. I hope I didn’t loose the account. I also restarted my phone as well. Please help, thank you.

[peak cape]

Yah. Devs should make next heroes stronger 🤦

[finite cargo]

All the limited events are missing. No deep sea.

[minor yew]

Deep sea on Friday 22/7/22

[finite cargo]

I see that now. Dumb. 😂

[burnt zodiac]

Hero Upgrade event for seaspray is just up to level 100? why not 120?

[minor yew]

What u mean?

Please share screenshot if any

[burnt zodiac]

the last reward is for level 100 and not like usual level 120

[fickle lichen]

Unable to equip lvl 6 damage increase on sea spray

[rugged drift]

Is it equipped somewhere else?

on a page 2

[fickle lichen]

It was thanks

[sour torrent]

Seaspray skill not in exclusive store

[short rune]

I'm sick of this. Only happened to me last 2 times I bought a Google play card. I don't have the time to waste like this.

[civic iris]

Der neue Status zu groß 😅 besser wen alle zusammen passen

[ionic rain]

My alliance help did not reset today. Still shows 1000/1000, as it was yesterday. I am missing out on alliance store points because of this.

[uncut eagle]

Not too sure if this was a bug or an intended feature. I attacked Unicron a while back and i got 3 50% march speed-ups as one of the reward

[compact whale]

Please don‘t share such ss here. Can you send me the ss as PM?

[languid crane]

my events for this week so looks like i dont get new hero

[civic kraken]

Lvl5 exclusive spray, did not gain 100% rage on enemy attack

[rugged drift]

It isnt normally on the day of release.

[rugged drift]

Have you rebooted?

[high grove]

I will - thanks

[tame trout]

Is inside the Transformers Event

[languid crane]

i havnt got transformers event as i said

[tame trout]

Please update the app from the appstore

[ionic rain]

Yes, multiple times in the day.

[languid crane]

im pc not android

[viscid plaza]

For those of us using the PC version of the game, we are getting SCREWED OVER.

[formal cloud]

I have problems after reset of today, all the information in the game have the programm tag

[proud sail]

Kindly change it into another language then change it back see if it can be fixed ?

[formal cloud]

How can i change? Now i can’t understand anything

[formal cloud]

Yeah!! In english works well

[left bough]

Amalia paint doesen't apear in the battle stat list

[proud sail]

Hello , we will make seaspray's statue the same size as other transformers' statues in next update

[old timber]

I think it would be best to reduce acree statue size others are good 🤠

[lament mango]

you can make it smaller if you can

[vale mesa]

Can you please adjust Seasprays rage bar.
It seems to be delayed and/or too slow to keep up with attacks so it becomes difficult to tell what rage you are gaining when and from what.
It’s confusing many players, including myself, as to how he actually works and whether he’s an asset or not.
In this replay there are a few things…

1. many reports (if not all) the first defensive hit doesn’t seem to be gaining a rage point (with lvl 5 exclusive equipped)
2. every time the rage bar maxes…before it is consumed, you’ve already gained rage from other attacks or defenses…so you have no idea what you got when
3. there’s a delay on the very last rage accumulation…unit gets hit, no rage…then attacks gains 2 🤷🏻‍♂️

[solemn solar]

Level 81s?

[undone ridge]

What this?

[minor yew]

Check if target server is in same warzone otherwise you cannot transfer

[minor yew]

There might be changes devs are looking for And such outputs from players. If there is anything they surely update 👍

[frigid turret]

I think your one character Already in That Server..

[undone ridge]

We should have a list of servers, we can transfer to since transfer is allowed and not in servers

[halcyon solstice]

Help please

[rugged drift]

remove the quotes.

[halcyon solstice]

Yup it works now 🙏🤗

[rugged drift]

You do, by using the below button

[lavish raptor]

💯

[frosty granite]

Bonsoir, j ai perdu 288 gems sur starscream. J etais à 4 etoiles et 4 barres, j ai ajouté 72 fragments, donc je devais passer à 5 etoiles, je suis passé à 4 etoiles 😅😅. Merci de corriger.

[proper fossil]

Can't buy anything because apparently the currency for in-game purchases has been changed to USD instead of Indian Rupees. While i did bought a couple of packs about 4 hrs again Indian Rupees.

[verbal relic]

I have 3 lvl. 7 high rate fire but can't merge them. Only shows one in inventory but three in arsenal.

[rugged drift]

You need to take them off all 4 presets

[ionic sun]

Hey, i actually dont know if its a bug, or a translation issue but : seaspray Always gain 1 rage when hit even without exclusive, exclusive 5 Say 100% chance to gain 1 rage when hit so that should make 2 with an extra chance of +1 ( when hit )
But for now with or without exclusive its Always +1 when hit and a chance to extra +1 if exclusive 5.

[rotund zodiac]

states when taking regular attack you gain 1 rage 100% but its rather typo or a bug I will explain now why so
army hits 1 of your units = 1 rage
navy and airforce hit 3 units =1 rage
so it should be 1 rage per regular attack meaning 3 rage when navy or airforce hit. prime example of mechanics in game would be using ben as a example he gets hit by army he loses 1 shield but gets hit by navy or airforce he loses 3 shield

[next storm]

Hi, the chance of getting 1 rage upon being hit by an enemy is not 100%, and when you have the lv. 5 exclusive, the chance would be 100%

[half aurora]

Sea spray exclusive 5 bugged right now

[frosty granite]

How can i contact customer service ?

[crystal moss]

In the game. Click your profile picture. Then contact us in the bottom right corner. Then the blue headset in the upper right corner.

[proper fossil]

Any help here.

[next storm]

May i have your uid please?

[ashen shuttle]

It’s tricky I think. Important are the details and reading between the lines 😅. The description says when the enemy unit „launches“ an regular attack. One unit can just launch once I a round. At Ben description it says the shield protects from 1 attack. So the differences between launch and attacks are important. Every unit can launch an attack once a round, but if air or naval launch an attack, they hit 3 times.

[hollow oyster]

Can’t able to open the page!

[candid cave]

Bug fixed in 2 days when devs actually see the message when it's a tiny bug 🙏 😔

[next storm]

may i have your uid plz

[hollow oyster]

Dm to you