🐞│bug-report

[light hound]

I’m in the same boat as the above. No updates and restarted multiple times.

[obtuse bloom]

I am unable to click on “How to become a star”. I updated the app and restarted it. And some how I ended up with comedy consortium as a hero

[cunning magnet]

Same issue

Fixed it, just restart the phone and it’ll work

[keen arrow]

Negative. That does not help. Restarted phone 3 times, uninstalled and reinstalled the game 3 times. Still does not work.

[obtuse bloom]

I just got another update and is fixed.

[gloomy notch]

I’ve got the same issue as above and no updates? I’ve done everything above? Will they send a new update out and compensate us that spent money and can’t play the event?

See

[empty knot]

Same

[onyx frigate]

I am also have bug in this event too. But guys i have a tip, go to facebook and find top war and log in then you can play few new event (Remember bind your account first)

[gloomy notch]

All of a sudden it worked.

[tall terrace]

Finally someone who has the same problem lol

[next gazelle]

this is not a bug its intended as I was told by Customer Support

[tall terrace]

The screenshot up there?

[next gazelle]

yup, the not being able to see the newest servers, here's their response, its to allow new players to learn the game by themselves

[plain garnet]

This is why people don’t like communism

[fluid imp]

Muchas gracias por aclarar mi duda y preocupación 🍻

[orchid zinc]

Agreed Comrade

[modern geyser]

Updated game, reset device, ingame update and still can’t access “How to be a star”

[elfin blade]

Learn the basics? Lol!!!
Good joke. Truth is they don't want experienced players to tell the newbies what a bugged money grab this is.
💸💸💸🤣🤣🤣

[gilded warren]

People creating new accounts are how I learned about the heroes that are in the premium and elite vouchers in older servers being pulled out of that pool and made to cost money or only available from events in newer servers.

[fleet grove]

Sever 341 unable to access how to be a star ⭐️

Paid money to play event and they take to Money and now I can not play it joke

[placid marten]

It's probably thing that you can't update the game, especially if you're on iOS

[random zodiac]

Can’t do the survey. Tried restarting my phone, wifi and mobile data. Not sure if it’s a bug or not🤷🏻‍♂️

[fickle steppe]

I think in game help is broken!!! This has been ongoing

[fickle steppe]

I'm done with it. What's the difference between flushing my money down the toilet and this game!

[swift flax]

The recent August month survey, i finished the survey in my 1st account and got the gems but i can't do the survey in my 2nd account (same device) and i can't get the 100 gems in my 2nd account.

[ember token]

I have done 2 purchases but it has not delivered the goods but the transaction is showing up in PayPal
How do I report it?

[quaint trail]

Contact in-game support

[quaint trail]

Try again later and it might work

[prisma pecan]

Can’t claim survey across different accounts anymore.

[signal smelt]

I also have this problem

[upbeat galleon]

I cant switch acc via facebook. There is no option for me to choose another account. No way for me to get into that account. Help me please.

[near flume]

I can't transfer my account from Facebook Gaming to iOS app. I've asked the costumer service for help and they told me to clear cache, but they didn't tell me how to clear cache, they told me to find it by myself when i ask them

[low olive]

Have two accounts on the same device, took the servey on 1 account, switched to my other account and it won’t let me do it there, says I’ve already done it…

[still marsh]

Also having the above problem

[alpine apex]

@quaint trail bro help

[rugged drift]

What is your issue?

[alpine apex]

Log in problem

[rugged drift]

Can you be more specific

[light hound]

Going on to day two of no game updates showing available and still cannot access How to be a Star section of the event. What doesn’t make sense is that is the only section that cannot be accessed.

[night marsh]

Not just this place but a lot of places where the game just doesn't load

[quick hinge]

cannot open the how to be a star window all other windows work

now working - strange

[scarlet basin]

Same here! Can’t open it

[upper marsh]

cannot open this on browser version (fixed after refresh)

[queen cipher]

Can’t open “How to be a Star” tab. 2 days now. 😡

[quaint trail]

Make sure you're in the latest update (1.302)

[low venture]

I have not either. My game is updated. Please Let me know what you find out. Thanks.

[alpine apex]

Yes

[kind tree]

Neither can I!

[plain garnet]

Reading between the lines is dumb, shouldn’t it say this at the top of the page.

[low venture]

I deleted the game and then downloaded it again. It still does not work

[scarlet basin]

Same here

[low venture]

I’ve been in contact with support. Hopefully they can get it fixed.

[errant shale]

Can’t access How to Be a Star in the new event.

I also can’t purchase theater tickets

[distant compass]

Always

[low venture]

Mine works now after reaching out for in game support

[hidden silo]

I cannot access How to Be a Star event

[hidden silo]

it's active now but oo bad i missed out on a day of rewards

[proud sail]

your uid plz

[floral oak]

there's some sort of bug associated with the radar tab. on two different accounts i have claimed a completed radar mission only for nothing on my screen to become clickable unless i close out the game.

[glossy arch]

Not sure what to call it but where did my "Location" button go? It's been missing for over a week.

[final silo]

its under the minimap now

[glossy arch]

And there it is. Thanks!

[runic sun]

One of my marches is stuck on a different server spot.

[broken inlet]

cant claim survey across multiple accounts.. Red dot is broken and not going away again and now the new update.. cant see all allaince tech in one window.. need to scroll.. please stop trying to fix things that are not broken, and game keeps locking up since update too

[next storm]

if you enter the survey and quit immediately you will not be able to get the reward

[broken inlet]

you cannot do it on multiple game accounts... only once per device.. im not a noob.. it gives error.. saying we already did it - in past we could do it on other accounts we hold on same device .. i know the intent is to one survey per user.. but the change was not disclosed and my kid has her own player on my phone

[trail sinew]

tanks not merging. twice in about 4 days. tank will stack on another tank. im getting freezes now and then to for about the same amount of time.

[peak bramble]

When gonna fix bug that max people offline at 7 days it makes it impossible to take over dead alliances since they have to be offline for longer

[dawn jewel]

after the update, the display is getting blurry and ugly.

[minor yew]

There might be because incomplete installation of patches give few minutes

Try clearing cache and restart

[glossy flicker]

When attcking in WZ my march size 129 VS when iam the defender my march 127 how ??!!

The same skills didnt changed it from 5 days

Both of them today but not same time i dont know how the march like that🤓 not from me i think 🫣

Hehehe anyone help 🤓

[glossy flicker]

Any help ?!

[gilded warren]

Did you update your defense? You have to manually update it if you changed your equipped march sizes.

[glossy flicker]

I did it yes and when i cahanged anything i update it in WZ

[upper marsh]

[tawdry bluff]

probably tomorrow reset u will get into total wz 🙂

[upper marsh]

The problem here is that bot shows conflict but server is already on twz 😅 and not my server btw

[tawdry bluff]

i see, will be passed, just seems like zero day reset thing to get its in wz

[elfin blade]

Same for me. We used to be able to claim rewards on ALL accounts.
The new update is annoying and absolutely unnecessary.
Plus it broke the in-game translator. We are doing alliance defense and I can't understand the instructions 🤦‍♀️

[gloomy plinth]

I am hitting world boss
And for some reason I have Yourdad name stuck on my base (its a player from our server)
This has happened before
Different names floating around my vicinity for some reason
And me doubting myself if I am going mad

[jagged pendant]

This popped up as the rewards for a max lvl item ruin. Not one of those items is of any use to a lvl 80. Clearly this is a bug

[gloomy plinth]

Not a bug
Nothing new to be honest
We see this per week once or twice

[devout moon]

Dragon skill isn’t increasing damage stats for warzone anymore

[sweet helm]

Under IOS the app freeze after playing some (5-10) minutes. Latest official updates are installed.

[junior whale]

Separate line item now.

[midnight patio]

If you havent tried yet , can you reboot your phone please and be sure to cool it down

[sweet helm]

I did,also cleared cache and so on

[midnight patio]

check your dm please

[sudden hare]

Figured the how to be a star would work after several server resets and my own game resets. Still no love 😩

[devout moon]

Ty

[snow flower]

Why i dont see lvl 7 crit dmg in bag? Only when try pick up comp

[snow grotto]

Just a big f u

[charred oyster]

Have you equipped those in one of the other 3 plans

[gloomy plinth]

Because you have it installed somewhere in your other comp sets/plans

[subtle latch]

I am not sure if anyone has experienced what i have been experiencing since yesterday’s update. Clicking icons/ menu button in-game especially in world map seems laggy. There’s a few second delay for the pop up to appear every after clicks. Example: searching for vacant resource tiles

[tawdry bluff]

please take a video of it so we can understand more

[subtle latch]

Unfortunately, i wasn’t able to capture it real-time. I’ll try to see if I can get one as it happens intermittently.

[tawdry bluff]

Feel free to pm me if u get it captured

[subtle latch]

Ok 👌🏼

[cerulean solar]

Many log issue last few days. Local connection been check, all good on my side. This seems to appear when lot of ppl online or for svs or odinium war...
I allready report in game and been replied : " sorry hope you ll have better luck next time " 🙄
Well will keep my money then 🤷

[swift flax]

Not working!!

[swift flax]

I'm facing the same problem, the touch is working but i can't click anything. I need to restart the game to fix that.

[subtle latch]

There’s a certain level of lag in the interface. I already sent a video to rondel. Maybe it is best if you can also do a screen record.

[candid cedar]

I used the shards to level up the decoration but increased the garage for tanks and planes, but not increased the ships.
in addition to informing that ships fit but there is no available space

[modern geyser]

🤔

[modern geyser]

I can’t buy any pack , tells me to check my connection. My WiFi is working fine, I restated the game several times and I logged in and out Apple ID and checked my balance , all clear #🐞│bug-report

[wispy warren]

AD notifications haven’t been fixed yet, they keep appearing as notifications of the alliance since they where on alliance territory before, but not anymore. Greetings 🖖

[marble pendant]

That doesn't mean it's vip 9 lol. It means he gets 9% bonus from his vip level

[cyan hamlet]

Experiencing the same thing.

[tiny quartz]

Check vip 12 privileges

[grave creek]

I'm blind thanks!

[onyx frigate]

I can access to every event in Make it big in showbiz but I cant access to “How to be a star”. I reset the game, reconnect... but I still cant play it.

[modern geyser]

It is fixed now. It was an IOS update, now it is working

[cyan hamlet]

I have everything updated and still with the same issue

[royal shore]

Button to invite members back to give not showing up for me

[trail sinew]

game is gettingng slower. cache is cleared. today my screen started flashing in game. around 5 minutes later tanks would not merge. this is happening mord and more. I have stylo 5. thanks

[latent moth]

I thought max number of members of members in a group chat increased pass a 100 not that long ago. And idea why I can’t add anyone ease?

[charred oyster]

It got updated from 50 to 100🤞🏻

[latent moth]

Ok thanks, that was me misreading. Thank you

[errant forge]

請重新調整你們的計算邏輯，而不是降低移動速度去符合你們錯誤的計算邏輯
用新的異常來掩蓋舊的異常嗎? 是這樣修復問題的嗎?
影片中看見你們是如何「透過視覺欺騙使用者」，讓使用者以為聖誕城堡是有效的
如果修不好，就提供退換貨的管道，而不是一拖再拖，是要使用者等到結束營運?

[errant forge]

1格的距離，需要整整5秒，是嗎?

[minor yew]

這取決於你的行軍速度和
行軍隊列移動 5 格然後繼續使用您的行軍速度

[errant forge]

你去創建一隻角色看看，一格要5秒的角色再這樣跟我說?

另外我再提醒你一下，影片中戰鬥完回程是7秒
套上你這句話的邏輯，6格我是不是要等30秒?

[minor yew]

Contact rubes

[errant forge]

@proud sail

[formal junco]

I made a flower voucher purchase and I did not get. Typical customer service, they take off for the weekend.

[minor yew]

If purchase been made restart the game and try again but do not purchase you will receive popup about last purchase

[thin veldt]

You update the game to the last version?

[scenic gazelle]

When i do any scout or open any battle report its still empty like that and don’t get any information , what’s the problem?

[deft prairie]

When I'm going to switch my account then this saw in my game

[deft prairie]

[minor yew]

This happens with me sometimes due to network connectivity or slow network game loading affected

[deft prairie]

Hey can some one solve my problem?

[quaint trail]

What's your problem? Feel free to DM me if you want

[deft prairie]

This

[quaint trail]

DM me pls for extra info

[naive crescent]

Why reports are like this? They don't even load after a minute

[quaint trail]

@naive crescent Same case

[naive crescent]

But if network is slow game barely loads and even in the past reports worked fine with low connection, but after the last update everything is slow like reports collecting alliance gift

[quaint trail]

Will forward that for devs, if you have any videos or more screenshots, pls send it in private

[alpine cobalt]

So, can someone explain to me how i did 11 missions today ?

[hallow marlin]

What's this bug, we can't attack ruin?

[midnight patio]

Hello @keen gorge as you are aware too this is not a bug, this channel is for bug reports only ; feel free to share at #📮│game-suggestions

[ashen raft]

2x diana😬

[quaint trail]

It's because you're a beast 💪🔥
Restart the game and it will get back to normal

[quaint trail]

Do you have a video you can send it to me in private so I can understand the situation

[red ingot]

So the emojis From the Make It Big event are rendering a whole different emoji in the chats

[charred oyster]

Those are the chinese versions of those emojis, could you pls dm me about it🤞🏻

[proud sail]

plz dm uid

[trail sinew]

once in awhile my march gets stuck. had one last night get stuck. playing on stylo 5 thanks

[proud sail]

plz dm uid

[hushed zinc]

@proud sail please check DM

[red ingot]

do what now?

[granite lotus]

Getting speaker icon again nd again once the call is disconnected

[tired chasm]

hi everyone..is there somethign wrong with the chat? unable to enter chinese character...we get error message of 'please mind your language' anybody else having this problem?

I am refering to the game chat and not discort chat

[hasty maple]

We can’t type Chinese 😭 help

[modern geyser]

Restart the entire phone. Happened to me too.

[agile lynx]

Hi

[subtle latch]

@proud sail i think there is a bug in the chinese language. Every time i type any chinese character, it says mind my language even if the chinese text is hi or hello.

[charred oyster]

@tired chasm @hasty maple @subtle latch pls dm me your UID and phone device 🤗

[hasty maple]

Not just us.. all the older server players having this problem

[charred oyster]

They can send me UIDs too, just need some to report it directly to the devs if it's a problem that more player have 🤞🏻

[hasty maple]

Need to my request 😅

[proud sail]

One moment plz

[proud sail]

could you plz dm uid ?

[subtle latch]

Sent.

[subtle latch]

Sorry for late response. Thanks maymi. I will sent it direct to rubes since he asked too.

[hasty maple]

it’s solved! Thank you @proud sail @charred oyster

[subtle latch]

Thanks team for the fast resolution.

[proud sail]

👍

[ruby vapor]

My all large vit capsule converted to vits automatically plz do something about this i want my capsule it was a bug for sure or some kind of technical issue plz resolve it

[proud sail]

Plz contact in-game support and they will help you with it

[ruby vapor]

They didn't respond what to now?

[frail karma]

Please allow them up to 3 business days to process the support ticket

[modern geyser]

It was fixed , apple software update

[calm bronze]

So, even after putting a bug report in through game weeks ago, I still am unable to recall all inventory items (like level 3 freeway tiles) from base and back into inventory through the index.

I thought this feature was lost when they updated the index for the decor shards, but someone posted a video of them doing it from their phone. I’m iPhone, can you please fix this already?

[ruby vapor]

2 days already passed let's see

[late parcel]

Business days so they will not respond on weekends, Monday- Friday only are considered business days. So if you messaged them Saturday or Sunday, today(Monday) will be day 1

[ruby vapor]

Thanks for responding issue resolved now 🙌

[south burrow]

It’s like this since some weeks

[gloomy plinth]

Why do I get 6 notifications of everything

[quaint trail]

Does restarting the app fix that?

[south burrow]

No it does not

[proud sail]

plz dm uid

[south burrow]

@compact whale

[placid marten]

Still many bugs with new chat system.

Something is going on with avatar frames, they are there, and not, depending on who knows what.

And pinned messages aren't sorted by time. Good thing is, at least most messages are sorted by time, but not pinned ones.

[hollow oasis]

Not sure if it has been reported, but I am seeing delay this morning in sending marches, changing base skins and looking at ranking. There is a 5-7 second delay for information to be properly displayed on both mobile and PC. I sent a 5x March to a DF, and it just sat there with no march line and no hero icon for a march out and after waiting a few seconds did I get the green line from my base. And it is not for every march, but it is sporadic.

[finite schooner]

Scouting reports come out empty

[minor yew]

Check with internet or due to slow loading it happens

Or just refresh the game open again

[finite schooner]

No

[cerulean solar]

Lag and log issues for a week now....hope it will be solved before EL

[modern geyser]

Phone over heating issue is back, and really really bad lag....

[dim spire]

Somehow i build ressource facilities without having a march in it ?

[quaint trail]

Please DM me

[quaint trail]

Probably from your internet connection or from excessive data downloading all at once. Try restarting your game and make sure you have a good internet connection.

If all of that is set and you still have the same issue, please DM me

[hollow oasis]

You were correct and the issue has been resolved. Thank you for the response.

[raw cloud]

Problème persistant

Obligé d’aller sur mon île puis revenir sur la carte monde. Et les explications du genre " la connection lente" n’est pas une réponse adéquate, il faut faire un patch pour ce bug

[modern geyser]

In one of my bases on same device I don’t receive any notification or messages although it is my main base and both bases have same settings

[deft prairie]

I make a purchase and it's not recieved

Any mode

[umbral steeple]

help! lost phone! account is not linked. Can I recover my account if I specify my location on the server? The ID is also unknown. A team player needs help.

[charred oyster]

Did you got charged for the purchase? Try to buy it again buy don't actually buy it. If this doesn't work or the money got taken before pls dm me

[charred oyster]

The location won't help, you will need data like Email, purchases, UID, location .. open an ingame ticket and give as much info as you have have -> profile picture ->customer support icon

[charred oyster]

Did you tried to clear the cache, restarted the phone or changed the wifi ?

[umbral steeple]

phone is lost. bought a new phone

[charred oyster]

Dm me pls

[fluid hound]

Where and whom to report to receive rewards of bug bounty program?

[charred oyster]

Either to a MOD or Dev directly 🤞🏻

[eternal brook]

Snitches get stitches 💀

[primal ridge]

Snitches get glitches

[gloomy plinth]

I attacked someone in warzone exercise and that defending party had this buff, its an offensive buff
Why is it active?

[upper eagle]

I have bug in special effect. And dont recive bonus on Boss attack.

[cerulean solar]

Can we hope for a better connexion for the coming EL ❓ lag and connexion issues doesn t make the game playable. Thx 🙏

[charred oyster]

Your special effects are on the left side, the right side is the boss which doesn't have stats

[upper eagle]

I know that. Compare this 2 screen shot with special effect. And you will se thw difrence

[charred oyster]

One is 77, which shouldn't. Contact the imgame customer support for it pls🙏🏻

[upper eagle]

Not only lvl. In tower Got 3 difrent
effect. In raport Got 2 the same.

[charred oyster]

Dm me pls 🤞🏻

[gloomy plinth]

You need to switch it
There is option for it on top right

[upper eagle]

Lol. Check my ss with tower.

[gloomy plinth]

Bruh just go inside

[high burrow]

there is someone name inside my marchs while i was attacking df

The name is still standing there

[daring island]

Yo any <@&667608292981211136> on? what is up with shadow dragon buff doesnt work in wz defense/offense sandtable world boss or attacking

[verbal sparrow]

it's been moved to a new line on the battle report. are you sure it's not working?

[daring island]

Nevermind thank you been going crazy thinking my acadia was canceling it out

[iron pulsar]

Bazen oluyor oyunu kapatıp açıyorum düzeliyor

[pallid island]

Hello devs! Last 5 svs from my server were against only 2 servers!! This is so bad it's so bad 🤦🏽‍♂️ Please FIX IT!

[balmy prawn]

Svs server matched server 1687 with 1401, 🤣 was system of dev hanged during that, or they was drunken during work

[dull cape]

Does anyone know or can any mod tell me why i cant merge my weapon buff?

[balmy prawn]

Switch to plan 2, then try, my was also like that, after I switch to plan to everything was in my inventory

[dull cape]

yeah it works now, thank you

[balmy prawn]

😊mention not

[dull cape]

🤗

[hollow oyster]

🤣

[dusk carbon]

How do I get in contact directly with the devs? We have an abusive player, I'm getting fobbed off when reporting him ingame, telling me he's muted and he's still abusing others. 2 mods from here have tried and nothing is being done. I'd like an explanation as to why nothing is being done

[dusk carbon]

This isn't anything bad against the mods who have tried, it just seems they just haven't had the support considering said player was abusive to both of them

[gilded wolf]

Pmed you @dusk carbon

[hasty thorn]

Hi. I would like to inform you that you have BUG in the game. Specific I was able to collect all 3 of Del Toro identity but it didn't give me the emoji. Look specific the second identity was Lead Dancer and the third was Background Dancer.

[charred oyster]

This isn't a bug, not all jobs "count". Jobs have different values in #936104432955961364 there's a list on the highest value jobs and how to get them

[hasty thorn]

That was disappointing. 😞 I have already spent all available stars for a hole in the water.

[charred oyster]

Sry dm me and I can guide you for the last one

[hasty thorn]

In Del Toro's carrier and everyone else, all of them have started with a minimum of value. How we will upgrade this if already they own a low level carrier?

[slender gyro]

Fix that this bugs. I'm at 158 and showing me I'm at 98. and player ranking repeated 😒😒

At the 98 rank some other player

three four time All players cp ranking repeated, Seems like in my server lot of players.

[muted orchid]

It keeps doing that even after i restart the mobile and delete the catch

[river spruce]

Is there any bug with Dragon skin skill?

[proud sail]

you can find it here

[charred oyster]

Dm me pls🤞🏻

[wild prairie]

i had a march get stuck unable to return to base. when i clicked on the march in the queue it took me to a server about 2000 below the one i’m playing on and obviously didn’t show my troops as engaging with anything there. i was able to fix it by restarting but i’d like to make sure it doesn’t happen again

[proud sail]

plz dm uid

[charred oyster]

Pls keep this channel clean for bug reports to help as best as possible.
Discussions or comments in #📱│game-discussion

[tawdry bluff]

please refer this to #📝│translation-suggestions

[steel crane]

Thank you. I’m deleting and posting there 😊

[quiet mantle]

5x attacks on dark forces are only counting once towards kill dark forces task in Treasure Guard. It took me 13 kills to clear a 5x task because I thought I'd make a mistake the first time I sent a 5x

[solid stream]

I sent a small march to build a level 6 barn. They finish gathering but they don’t come home - just sit there. Has happened yesterday and again today. I’ve restarted game but no change. Bug?

[tender garden]

@wicked jasper thank you for the suggestion 🙏 although it ia a wrong channel 😅

[agile lynx]

Do we have any authorised mod here of topwar

[charred oyster]

Depends on the help you need we have developers and moderater of different departments here..dm me and I can redirect you

[wicked jasper]

Most welcome thanks for correcting me

[hushed cape]

The new event has come for more than a half time but still, doesn't have a full translation for the Vietnamese market. I have spent my starlight token on an ununderstandable event.

[steep pilot]

I have an old computer and i am player the game on here but i cant seem to find the account button to bind my account it does not appear in the profile part. is there anyone that can help me with this issue.

[thorny tiger]

Bug

[daring knoll]

That happens so often it's a feature at this point!

[vernal condor]

I can't transfer my character to another server. All the conditions are done, but they don’t let me in there

[random oracle]

I believe this is a bug, because you completed a career in Acting and got a career that isn’t related. Lead Dancer is a Fame career. The same thing happened to me, only with Fame giving me a career from Comms called Lecturer. I contacted customer service but they are stuck on the fact that I already had the Comm career Professor and are saying the career Lecturer was a lower version of that. For some reason they can’t understand that completing a career in Fame should have given the career of Dancer not Lecturer 🤦🏻‍♀️. This event is broken and doesn’t even follow its own rules.

[verbal sparrow]

What server are you currently in?

[modern geyser]

Alliance treasure was upgraded overnight from level 3 to 4 but treasure box shows zero with no rewards for the whole alliance #🐞│bug-report

[verbal sparrow]

You will get rewards once your alliance collects enough keys to unlock.

[modern geyser]

Aha okay , thank you for the clarification

[static salmon]

Why has my game changed from English to Russian , I don't know how to change it back

[random oracle]

Go to your profile (click your profile pic), click Settings (bottom left), then click Language (a globe with chat 💬), then check the box next to English (left side, top option), click OK

[vernal condor]

1699

[hot palm]

Anyone here with the bug help?

I had 2 x lvl3 before, bought additional 1. It should merge, but I can't.

I made a video, but can't share it here because of the file size limit.

[charred oyster]

Is it maybe equipped on another page

• For comps on the other 2 layouts
• For skills on the 2nd page where you can equip skills

[hot palm]

I took all 3 back. Backpack then shows 1. When I put 1 on hero, then skill shows 2 but I can’t merge. I can put 3 on different heroes

[charred oyster]

Send me the screens per dm pls

[hot palm]

Fixed it. Thanks. Yes I had it on 2nd layup 😘

[verbal sparrow]

That’s why. Your server is in conflict zone, but your target server is in support zone still. You’ll need to wait 30 days for 1805 to move into conflict.

[midnight crater]

Shields staying on opponent bases on our map during svs. You can see them sending attacks but aren’t able to hit because they have a shield

[astral drum]

Lagging was pretty bad this svs, hasn’t been this bad for a long time. Lots of glitching, unable to port or attack. Please fix this

[vernal condor]

I understand thank you very much

[vestal vigil]

is support down? I've had no response to a ticket for 30 hours aside from the ai bot

[normal ferry]

The holiday decor pack has 4 items (coconut trees and what not) that just say "One of the holiday sets" but doesn't provide any stats. Is that a bug?

[hushed zinc]

S741 lost cap in svs but they still having cap

[modern geyser]

Why is this decor pack full priced if some of the decorations don't offer any buffs?

[gloomy plinth]

It shows troop power even when there are no troops inside, its always like this and it wastes a lot of vits

[hushed zinc]

It's feature lol

[icy copper]

I got the same thing 😦

[onyx finch]

@heavy trout not active features, i think its for 15+ troops stored

[modern geyser]

I was warned. I didn't buy it and won't, unless it gets fixed. 😬

[restive yacht]

I did buy it without looking, hopefully they get it fixed asap.

[heavy trout]

it not have any buff since when it released

[onyx finch]

Whattt looool way then we pay 99$ for blank 🤦🏻‍♂️

[azure viper]

We won Svs, no one took our capital, we take good care of it, but it comes out unoccupied. We have many transfers to come today and due to this error we will have to wait 1 more week. Return our capital please

[modern geyser]

Because they won SvS 😅 you losing cap is a consequence of losing SvS. They won, so they keep their capital.

[modern geyser]

My buddy bought it, too, unfortunately. And he brought it up. I hope they give the buffs to y'all.

[charred oyster]

1082 are probably same as 1248 in the Asian region so you can't search for them

[dim locust]

Encirclement is bugged if someone without encirclement reinforces the base of someone that has encirclement - it doesn’t show up on round 2+ where it should.

[trail sinew]

I'm still getting units not merging. they can just stack on each other.

[gloomy plinth]

It shows troop power even when there are no troops inside, its always like this and it wastes a lot of vits

[modern geyser]

A few items doesn’t offer anything , it is an old pack always been like that, but one of the rare packs that gives +3 march size instead of 2

[placid marten]

It's all troops, not just those in base. Gathering troops are included in total troop power.

Port him, then find him, if you can on map, and he will have troops inside

[hallow spruce]

No one is attacking me

[charred oyster]

Firstly it's always about warzone score which 926 had more

Dm me but this isn't a bug 🙏🏻

30% always get demoted directly in capital, this isn't a bug🙏🏻

@scenic hawk @dim ridge those decorations don't have any buff, if you wanna suggest one for them pls write that in #📮│game-suggestions thx🤗

[gloomy plinth]

Wrong theory, he can’t have 107ee worth of troops gathering outside

[brazen ravine]

Hello I just bought the new decoration set but I didn’t get the rewards of clovers event. Anyone can help ?

[rugged drift]

This isn’t a bug. It has always been part of the event pack. If you wish it to be changed suggest it in #📮│game-suggestions

[slow field]

My battle reports looks like this. I did troubleshoot, close and open the game, installed new updates.

[dim ridge]

Feature request do not responding for this useless trees!!!!!

[dim ridge]

I write to them and get this answer.....the trees are only decoration and nothing more.....I fell cheated ....this smells like a scam....it cannot be for 200 euro the decoration set and the half is without buffs.....what's going on with topwar??? And many players with the same problem, write here an on bugg report and get no response....thank you topwar...

[modern geyser]

You can always see descriptions and read it before you purchase something

[cerulean adder]

Is this so called feature going to be updated or not? It goes against what all of the previous packs have been and honestly just feels like a money grab. $169.99 for plus 3 march size is insane.

[silk citrus]

Fix this

[proud sail]

Thank you for the feedback , just past it to the team

[proud sail]

Did it happen after you upload your avatar ?

[modern geyser]

Why does Holiday Decor Set have multiple blank items that give no reward? Bought it thinking it was your typical visual glitch like everything else new that you turn out, but no, there are 4 items with no rewards. I have requested refund to in-game support, they haven't responded in over 2 days. Could someone be so kind as to tell me the plan or fix for this?

[frail karma]

It's been weekend so give them time.

Regardless, Holiday Decor is one of the more popular as it has higher march size than any of the others, which has the highest value to players.

So before you regret removing it, beware that so many others been in line before you asking for its return, well aware of its features 😛

[tiny quartz]

Trees should be replaced... It shouldn't cost 100$ for useless trees

[frail karma]

Please redirect to #📮│game-suggestions or CS ingame tho @tiny quartz , while I also have that decor bundle and truly would NOT mind at all they buff it - those trees has been decoration purposes since it was released 2 years ago, and not a bug unfortunately 😦

[mint lion]

In quick deploy formation isnt being selected. It should select assalut or fortified

[dim ridge]

@frail karma ...2 other decor sets ha 3 marches too and is completely with buffs.

[frail karma]

Nevertheless its not a bug but a feature request, it's always been that way and nowhere does it state that it provides anything else than it gives. But I think myself and others would be happy with having it buffed, then again, it belongs in #📮│game-suggestions

[silent kelp]

🥲

[surreal citrus]

@silent kelp Dear Commander, your answer to the survey has been seen as invalid response, so you cannot claim the rewards.

[silent kelp]

Why’s that lol, I answered truthfully on my other account and this account I didn’t get any option to answer any questions

[surreal citrus]

This can be claimed once per account.

[dim ridge]

@frail karma, thank you for your correct answer 🤘

[civic atlas]

Been having this bug come and go for a few weeks now recalling a March and it just stays in limbo seems to happen a lot more often during SvS (I have longer footage if needed)

[trail sinew]

@谢阿姨 👽 sharon#6151 I get this once in awhile and its not in SVS. Do you get units that stack on each other and dont merge?

[civic atlas]

Can’t say I have the stacking troop issue and yes that vid is from right now it also happens a lot for me during SvS

[gloomy plinth]

Shows troop power
But there are no troops inside
Its like happening from long time but I have just noticed

[tall terrace]

My browser top war gives me new servers but the app topwar doesn’t 🤨🤨🤨🤨

[prisma pecan]

Still not fixed from last time. Unable to claim survey rewards on other accounts

[gloomy plinth]

Its overlapping

[edgy grove]

@surreal citrus I need help , I've sent you private message, I appreciate your time to check it , thanks 🙏

[night marsh]

Accidently disarmed equipment and now I can't craft the equipment again

[charred oyster]

Contact the ingame customer support
-> profile -> customer support
And open a ticket, they are usually able to return you the item

[empty mason]

Found a bug picture in the flash sale store.

[random oracle]

I would love to know how a career in Acting gets you a job as a Car Camper. I have now completed 8 career tests and have only managed to earn one character emoji. Customer service seems to think the career job assignment is random, but if you read the info section, rules #1, 7 and 9, they all say the career stats determine the test outcome. What’s the point of focusing on a specific career for the career test if it doesn’t give you a job related to the career you got the most points in like it says it’s supposed to?

[charred oyster]

Dm me, its not a Bug but some special rules which aren't explained enough imo

[alpine wing]

Hello there, I’m having a problem with vip sign, it’s not showing up to me and every time i turn it on it’s turn off again like locked

[unique crystal]

hey hi👋 a friend of mine lost all the yellow pieces he had accumulated in the game for gold equipment. It's not coming back, what can we do?

[charred oyster]

He should contact the ingame customer support and open a ticket explaining what happened 🙏🏻

[unique crystal]

we've already done that. but no one is answering🤷

[charred oyster]

Dm me pls 🤞🏻

[stray marlin]

Thank you Narcos.

Long time i played this game and i produce just this :())):122306975_868257527246764_201504:

[surreal citrus]

Hello sir, the rewards can be claimed once per account.

[prisma pecan]

So if I’m spending money on one account then rewards should apply to all accounts within that profile. If you are making me spend money across accounts in a profile then it is only fair that rewards be applied as well

[charred oyster]

But basically you're one person, playing on 2 accounts ...so if you would vote 2 times it wouldn't be the correct numbers at the end bc your voice would be double.

Yes they could unlock the rewards then for the 2nd account without voting but this is something for #📮│game-suggestions not for bug report

[elfin blade]

That didn't matter before, we were able to collect the rewards on all accounts. And most people don't even answer the questions. They just open and close the survey to get the rewards.
I wouldn't mind to answer the questions several times. 😁

[frail karma]

Please try to restart your game, as well as checking for new updates if available and see if that helps. Something has loaded ... strangely

[foggy bear]

I'll try

[round sphinx]

Is there a Dev or mod who I can talk in private message ? Is pretty important, it's not because if a bug

[rough crater]

Game not open

Why game not open

[rough crater]

Somebody tell me why this happen

[tall terrace]

Appeal your still banned or whatever happened to you

[rough crater]

Why is not reset

[charred oyster]

You can dm me, I will answer asap

[lilac musk]

You’re surveys don’t operate properly. You can’t pick just one option below, “very dissatisfied” if you select “very satisfied” it puts a ⭐️ on all options.

[glossy flicker]

How did i lose? The game became absolutely unfair. I was very disappointed in this game😡

[toxic summit]

I am unable to purchase the upgraded skin because I am unable to buy anymore handheld cameras, devs please help me

I spent 10 to get lv1, 30 for lv2 and now there is not enough for lv3

[round sphinx]

U are getting the lvl 1 for free

[toxic summit]

Well I payed 10 for it so theres the problem, the event was buggy at release so I probably got screwed over, i just want the skin so it could be great if someone could help me out

[covert furnace]

Any mod online?

[placid marten]

Contact in-game support, and mods here should be able to get you help.

[late parcel]

What’s up, you can message me in pm

[covert furnace]

I submitted a response ticket on the game and curious to see if it was received as the previous things I’ve reported fell on deaf ears

[rough crater]

Still waiting for dev response when reinstall this app it’s open random server trying to log out buy accidently delete this account please help me switch my account asap

[charred oyster]

No need to send it double, devs will look into your problem but first it's still morning in Beijing rn and they also have other things to solve. Pls have patience

[rough crater]

What about my stamina and gathering resources and many thing who responsible for the same also trouble in login on other device too when switch account open new server can’t login on other device too

[hexed sun]

It’s navy suppressions against army. What do you expect. That’s not a bug, it’s called stats

[spice hound]

This is pretty annoying guys lol

[obsidian sequoia]

this happens on my 2097 account where the daily yellow missions show up but the other radar missions never load. It does work after closing and opening the game but its weird that the daily radar mission works while the others don’t. Makes me believe it is not due to lag/latency of it being in a different region

[unreal fiber]

That is correct behavior, stars are not there to show you what you selected but rather shoes you how many stars you gave in the rating when 1 ⭐ is worse rating and 5 ⭐ is best

[unreal fiber]

You can't get rid of difference which falls under discernment of value. In such case they would have to use floor() which would show 14.8 ff during whole range 14.8 - 14.899999999... ff.
However this is not actual bug 🙂

[glossy flicker]

Stats? When your numbers are higher than the skills and talents of everything and he beats you for no reason and says stats, it can easily be removed from these numbers or detailed report can be completely removed because it is useless

[simple pier]

Gather task bugged....

[summer wedge]

Did rallies 3 times and still 0/4

[charred oyster]

Can you pls send me your UID and phone device

[charred oyster]

Can you pls also send me UID and phone device

[simple pier]

Ticket submitted to support

[glacial zealot]

Stupid devs treasure hunting guild tasks not working

[simple pier]

Support is currently attempting to claim its user error... disappointed is an understatement.....

Issue seems to have been corrected. Wish they could fix the issue without making it seem like it was my fault...

[charred oyster]

@glacial zealot @simple pier
Pls send me both your UID and server, it's not your fault dw🙏🏻

[opal ingot]

If you restart your game, you'll get progress on your guild tasks. I'm in the same situation.

[simple pier]

Not worried, disappointed..

[glacial zealot]

UID? For what lols are you giving me limited hero voucher or 50 gold compensation?

[charred oyster]

To make a report to the devs, they then check all accounts with that problem and compare where the bug could be

[glacial zealot]

Lols it's a bug after the update for new events

[glad scarab]

same bug, all quest of guard bug. Need to quit game and come back.

[copper ibex]

treasure hunter not accepting quests

[sonic hull]

Guild hunter quest not progressing after update

[charred oyster]

@copper ibex @glad scarab @sonic hull its been reported to the devs and they are aware, pls allow it some time 🙏🏻

[mortal sigil]

vit task bugging

[strange lake]

Stuck at 2/3 no matter how many I kill

[proud sail]

Hello , we found the issue and working on it now , thank you for the feedback ! Should be fixed soon

[simple pier]

Appreciate you

[winged obsidian]

Just restart game. It gives you progress if you do that. Until it’s fixed. Same with radar

[gilded flint]

Every time login in game for complete task

[modern geyser]

tg doesnt work properly

[kind solar]

I am sure somebody requested to reboot the game after each treasure guard mission.

[charred oyster]

The treasure guard quests are bugged rn yes.

Starting the game again will update the quest but devs know about the problem and are working on it 🙏🏻

[green cave]

I now have to reset game after performing tasks for Hunting Guild. Game does not record those actions as complete until I do that, crazy that I have to force close the game each time.

[charred oyster]

@green cave @molten aspen pls read 2 messages up 🤗

[modern geyser]

This doesn’t seem to work anymore, unable to complete tasks

[tawdry bluff]

read pin msg please @modern geyser

[modern geyser]

Okay ❤️

[lost sage]

Thanks for letting us know

[rough crater]

Still not resolved my issue why my game not working today end the special event camp training

[charred oyster]

That's more a message for #📮│game-suggestions as it's not a bug 🙏🏻 pls delete it here @modern geyser

[rough crater]

?????

[modern geyser]

Done thank you!

[placid marten]

I too have it, and I was starting rallies (Warhammer race). So, it's a new bug. 😂

[high burrow]

Droid battle report is bugged

[modern geyser]

I sent the link to two persons who never played the game and they installed the game and levelled up to level 11 and I didn’t receive the chest rewards #🐞│bug-report

[balmy prawn]

It's not working, doing task, but it's not completing

[earnest elm]

to see the increase of the missions you have to restart every time...little bug

[mild spear]

Hunter guild broken, not registering on vit, dark forces or rally

[balmy prawn]

😲, when will resolve?????

[modern geyser]

Why is nobody answering from mods??? The event is ending in 90 mins and I’m missing 10 theater tickets #🐞│bug-report

[modern geyser]

Restart the game after each mission and it will show as complete

[minor yew]

Some background checks may have done verifying if there is not cloning of apps or ip checks etc

[charred oyster]

Pls dm me

[modern geyser]

How long does it take to verify? I’m missing 10 tickets only for the last upgrade and i was hoping to get them from the chest

[minor yew]

Not sure its game automated algorithm

[modern geyser]

Thank you 😔

[final matrix]

I have a lot of tickets from the event!!! Where is the shop to redeem them? Always there is an extra day for that! I have 700+ tickets!!

[upper valve]

Same on me

[plain plank]

Hi, i cant use my theater ticket. How can i do?

[final matrix]

They forgot to leave the shop open. I have a lot of tickets also

[broken roost]

Didn’t they give us one day extra to collect rewards from last event? As they always do…. Have lots of tickets

[floral gulch]

The shop for the last event.......
<@&667607304300134430>
Sorry for the mention but it's important

[rugged drift]

Shops have not always been 24hr redeem some are, some are not. It’s important to read the event info.

There was even a warning: #📌│bulletin-board message

[sullen zealot]

it's just bullshit to keep changing the rules

[floral gulch]

Who read info we got used to extra day
Also agree with that guy above my message

[broken roost]

Today 4.20 am was the reminder I was sleeping and after that working

[rugged drift]

Please don’t swear. Rules haven’t changed, for the 2 years I’ve played some events are 24hr store claim and some are not.
Read the info about the event.

[rugged drift]

Event has been up for over week with info clearly listed in it. This is not a bug.

[sullen zealot]

The info is not always right, or may be interpreted in different ways (due to bad English). Also I remember recently another event, where the store had disappeared, and then it was brought back due to complaints.

[final matrix]

So we lost all our money they we put in this event.. great! 🤦‍♂️ next time I’ll play only the free ones..

[rugged drift]

The info is always right. Previous decisions by developers are at their discretion.

[sullen zealot]

oh, so you write the description ambiguously on purpose, so that it can be claimed to always be right?

[floral gulch]

This game is silly enough don't deserve money 💸💸

[rugged drift]

It’s not ambiguously written. It clearly states 24hr claim after the event…. Or it doesn’t. Please read the description in future.

[broken roost]

Do u have that description so I can see it?

[final matrix]

The half instructions about heroes are@lost in translation… also a lot of things are translated very poorly. The most events have extra 24h claiming time.. I was keeping the tickets for that time… a lot of tickets.. not 10-20..

[sullen zealot]

Well, sometimes, the 24 hr claim has not been mentioned in the info, and evenso, it has been there. So I don't trust the text in the info to take it as law.

[rugged drift]

I guess in future you won’t do that.

[floral gulch]

Dont trust anything as you have a merge chat but you never looked in it

[rugged drift]

If 24hr claim is mentioned then it is 24hr claim, if not it isn’t. It’s always been that way

[sullen zealot]

I'm starting to think that the info is not the law, but Sir Teddy's words are that.

[rugged drift]

There is no translation issue here and this isn’t a bug. I suggest you contact Customer support in game, to see if they will take kindly to your request.

[floral gulch]

[timid flame]

New hero doesn’t show up 😏

[final matrix]

That was smooth… 🍻

[sullen zealot]

update / restart the game

[rugged drift]

Please check you are running the latest software for the game.

[rough crater]

Nobody respond my issue

[wide plume]

???? 24 heure pour récupérer les récompenses ????

[rugged drift]

What is your issue?

[rugged drift]

There is no 24hr claim in this event

[timid flame]

👍🏻 will do

[floral gulch]

She is shy

[rare vigil]

And idea when TG mission will work again?

[charred oyster]

It's been reported unfortunately we can't say when they work again but restarting the app finishes some

[modern geyser]

I have the same problem, restarting the app doesnt help.

@rugged drift Where is the description that no 24h rewards can take?

[rugged drift]

It was in the event

[modern geyser]

In very small letters

[rugged drift]

In normal font size lol

[fickle pumice]

When you leave the alliance and join another alliance the farming troops from the lvl 6 are returning back to base . Is there any issues recently like this?

[modern geyser]

Is there another event with the theater tickets?

[rugged drift]

There will be a recycle store later

[modern geyser]

Thanks for the answer 😞 850😭😭

[rugged drift]

Yep I are welcome to contact support and see if they take pitty on you

[modern geyser]

I already wrote support, also bought the decoration that doesnt bring anything 🤬

[wraith crest]

I also thought that the event will be longer, 360 unused tickets for nothing !!

[native pelican]

I had a Decoration Bug during the buying i could buy till 50€ and then the deco section disappeared anyone mod/dev/support who could help me out i could not buy the last step which is basically the most important part

[still hawk]

Got a Problem with these Texts about the indestructable Status! Yuu's Text says once it activates optimus and eris skill will not apply. Erinyes states that the higher one (optimus>Erinyes>Yuu) this is a contradiction

[cerulean eagle]

I got same problem... Marches run back if I jump alliance 😭

[frigid yoke]

Quick question, how important is the UID? Is it meant it be kept secret?

[charred oyster]

Best to don't share but accidently it won't be a problem..its just one step closer if someone wanna steal your account

[frigid yoke]

Oh good, thanks

[fair pivot]

ALWAYS leave the exchange store opened for an extra day after an event is over, be consistent, there is no reason to have some events be like that and some disappear completely without extra time to make an exchange. I have all the points I accumulated ready to be used but no store available 🤷‍♂️

[hallow sundial]

thx lol

[fair pivot]

I think the argument here is the lack of consistency... there is no downside to having a 24-hr exchange store available for all events, especially the really long ones like this one. The "bug" here is the inconsistency in how the events are approached and that needs to change, not be a guessing game (info is NOT always right as you claim). Also this is the only channel where it should be reported and not get caught in the technicality of "it isn't a bug." If in previous events exchange stores were brought back due to the overwhelming community complaint of approaching the end of the event/exchange period the wrong way then the focus should be in supporting consistency and not defending that "the info is always right" 🤔

[rugged drift]

The consistency is that it is either 24hr event (normally in the short events) and NON 24hr claim on the longer events.
I have checked all of the events for the past few months, and it has been noted when there is a 24hr claim period.
Further to that you have obviously paid attention enough to note that the community was unhappy perviously, wouldn’t this then make you check the description.
I really don’t know what you want me to say… the facts are

• It is design NOT a bug

• it’s clearly noted in the description when there is a 24hr claim period. This did not have it.
• you were given a warning in discord before the end of the event.

[wraith crest]

Yeah same here …

[native pelican]

Can you check my issue also please ?

[rugged drift]

Have you contacted support in game?

[fickle pumice]

@rugged drift sir Ted did you got any information about this

[rugged drift]

It’s the first I’ve heard of it. Im wondering if the loop hole to move alliances has been closed. I need to wait for a dev to get online to confirm

[fickle pumice]

Thanks sir🙏.. waiting…..

[fair pivot]

EL has several days of exchange after, that's definitely a long event... SVS has a day to claim the rewards and is 2 hours long
There's far more value in consistency of approach than having the community guess whether this is consider a short/long event for TW and whether we have an exchange store after the event is over. Wouldn't it be easier to facilitate the solution by suggesting and helping the developers to remove inconsistencies? The stores should ALWAYS be available for an extra day and you will save the community the aggravation of coming to this channel to report this "non-bug"

Imagine all the messages that would have not been posted if they would have left the exchange store opened for another day? just imagine... at least one problem - for every long event - SOLVED

[rugged drift]

Please add it to #📮│game-suggestions

[native pelican]

Yeah did already but wanted to ask here to if its faster or maybe you have a different advise

[rugged drift]

Unfortunately we can’t escalate here until the waiting time for support has passed.

[native pelican]

How long is the waiting time?

[rugged drift]

3 working days.

[native pelican]

Ok thank you if nothing happens I will write again✌️

[rugged drift]

Just DM me 👍🏻

[zealous onyx]

The theatre store closed too early. Should be 24h after event ended but it isn't

[midnight patio]

Actually it is not a bug and was reminded all to redeem rewards before the end of the event : #📌│bulletin-board message

[nocturne pollen]

Hey I need to talk to a dev

[modern geyser]

TW can keep the Comedy Consortium pack around for an extra day but not the shop. Hmm 🤔

[arctic moon]

This is so bad..... 700 theatre tokens gone 😢 😪 😕 😞. Why no +24h shop.....😱😱 what bad treatment of supportive players. People have to work and can't be online all the time 🙄. Will there be a fix?

[floral gulch]

Lol i was about to do the same
Also hi @arctic moon .
We need a good Mod to help in this 24 hours shop not one who says useless things
Also my vip 0 i cant get it back and reported here alot and I didn't get any help to get it really good game mods and devs

[opaque yarrow]

Defeat many times but job can not completed

[finite eagle]

Same^ came to post that

[cedar vigil]

Still not sure why none of the Mod would answer about the deco pack?? Why are we paying full price for something that’s give half of the attributes compare to all of other deco set please?

[verbal escarp]

Complete the task but do not display the red dot as completed. why?

[full steeple]

Looks like a visual bug, not gameplay. But the nemo designation is not leaving the heroes even though the round is over

[trail sinew]

Marching Queue getting stuck outside the base again.

[modern geyser]

Surely this is a bug, right? Get this awful thing off my store.

[unborn drum]

My guild task can not complete

[craggy schooner]

Bug in Reward Quest in Legion has been fixed.

[rugged drift]

This isn’t a new issue. There have been several reports about this. It isn’t a bug but by design… but or not, up to you. This is an early release of the decor packs

[rugged drift]

Reboot the game

[charred oyster]

@unborn drum @verbal escarp @finite eagle @opaque yarrow pls check the pinned messages the devs are aware of the problem 🤞🏻

[tepid owl]

In To Do List, The warhammers claim counter, where we see how many we did and how many remaining, is stuck since yesterday. To have actual count I have to refresh game everytime

[cedar vigil]

Thank you very much for your response Sir. Don’t u think it would be fair if TW would have lower the price of the pack if this was the case? It’s like walking into an apple store to get the iPhone 13 but u turn out u only get the iPhone 6 and still have to pay full price. Many people have bought this without knowing about the problem, you should really advice topwar to start looking after their customers before it’s too late. I messaged support and suggested they should just throw in a skin that can cover the missing part (hanger, dock, garage space increase) but they said no. They can’t offer a refund either but they said they can swap it for gems. How fair is this? 🤦‍♂️🤦‍♂️🤦‍♂️

[charred oyster]

This was Rubes answer, they may rework it but again as Teddy said its not a Bug so pls use #📱│game-discussion ir #☕│off-topic 🙏🏻

[cedar vigil]

I did and got ignored 🥺🥺🥺 the two mods was just talking to each others n blank me completely

[frail karma]

I'm not sure why this is going back and forth, the pack you purchased stated no buffs on the items, and you got exactly that. It's the oldest decor pack that most spenders in the game has. Despite all that it's been forwarded to the designers to reconsider, but no, in no way shape or form is this a bug, at best its a #📮│game-suggestions .

[oblique escarp]

Türk yetkili var mı?

[rose patio]

Visual problem of the Poethic base, the base is deallocated from the slot and the initial base of the game appears below in gray, the other bases are ok, only this one has this problem.

[frail karma]

Does it still display like that after restarting the game?

[rose patio]

yes, and i also have the game updated, and even after restarting this base it still has this problem, just this base of the ones I have, maybe have a same problem in others that I don't have.

[mint estuary]

What’s going here?

[fickle pumice]

Sir Good morning. Any updates?

[silent kelp]

Isn’t working, I’ve spent about 50 vit nothing seems to be happening

[charred oyster]

It's not, usually all additional stores never have the restricted items as it can't be restored who bought what already so you're not able to buy 200 cameras as example, same with the moon shop a while ago. 🙏🏻

[winter zinc]

But the power cores, gold shards,, skill/decor boxes, statues etc. ... this is Devs deliberately leaving out stuff that didn't need to be left out except to prove they can leave it out bc they're mad they made a BS event that everyone hated and to be completely honest... deserve actual monetary compensation for.

I just assumed it was a bug only in regards of reserving the intelect of the Devs... Because there's only one reason for this to be deliberate and not accidental. I recommend people start getting your refunds 😎👉

[floral gulch]

Lol

[north gazelle]

Army Commander statue (instant army train 5% chance) seems to not working last week or so have not received any instant trained message

[final matrix]

Yeap. It’s a joke!!! 🤦‍♂️🤦‍♂️🤦‍♂️🤬🤬🤬

[severe aspen]

Is anyone getting speed ups from doing war hammers I have been doing my 50 a day and no speed up rewards from them

[prisma pecan]

Hunting guild has stopped giving red dot notification for completed task

[modern geyser]

Might have to see if I can do a charge back with my credit card if this is the best they're going to do.

[broken inlet]

Hunting guild red dot not working any longer in any of accounts.

[midnight crater]

Game won’t allow time to use all my marches

[hardy steeple]

Is anyone else not receiving the red dot notification for complete hunting guild quests? It started on and off a few days ago, now not at all

[charred oyster]

@hardy steeple @broken inlet pls check the pinned messages, we hope for a quick fix🙏🏻

[hardy steeple]

Sry, should have done that first, was rushing about. Thanks!

[broken inlet]

All these channels have so many pinned messages rarely overcheck them maybe we should do an announcement channel for Knownbugs that's read only vs using pins. Just adding my 2 cents don't mind me. . I've been using discord since it came out before it was even Available on a platform except for Linux

[charred oyster]

Then we would have too many channel 😅 but asking is never wrong and shows the need of a fix 🤗

[hardy steeple]

That would require someone dedicated to constantly updating the the channel to be read...

[broken inlet]

Oh I 1000% agree there's too many channels and they're not organized in a very streamlined way you have to haunt for things they're not named the way you would expect them but It is what it is

No on the 2nd part you can write a bot that will automatically update a channel by talking to the bot and the sign user's access to it but we won't get into bots considering the top war bot has been broken for years lol

[charred oyster]

Dm me for improvements but this isn't the best channel here to talk about it, same for you @hardy steeple 😅

[pine pawn]

that person doesn't exist in that space, higher up @charred oyster

[charred oyster]

Dm me pls 🙏🏻

[crude sundial]

I know it is not stackable but Nemo hit yuu again it should refresh notice how after the turn yuu was not silenced please fix

[midnight patio]

Hello all 👋 As you all aware D’s Grocery Store isnt a bug , feel free to share at #📱│game-discussion

[hollow oyster]

Attacked df around 8 times still I am not able to complete my task

Restarting game helped me
Sorry

[charred oyster]

It's a reported bug, but yes restarting helps 🤞🏻 we hope for a quick fix

[compact whale]

@plain garnet This isn‘t a bug. You can write a suggestion for it in #📮│game-suggestions 👌

[plain garnet]

Seems like a bug

[runic sun]

Position holdings are different in world chat on mobile vs desktop.

[mortal tangle]

I can't buy the skill from erin, when I press the button nothing happens. it works for everyone else. I've already restarted the game, but it didn't work.

[cosmic lichen]

WEB VERSION PROBLEM

[steep patio]

this decor does not function anymore, it did for me for the past months but recently broke

[cerulean eagle]

New scouting feature seems buggy, unsure if it's expected or not.
When being scouted I can see coordinates of what location was scouted, but when shared in alliance chat none they only see "undefined".

[frail karma]

Is it like that for everyone who opens the shared report, or could it be whoever opened it doesn't have the latest game patch?

[cerulean eagle]

Currently everyone, but unsure if they have updated.
I forgot that they might not have updated yet, so I will wait for a response.

Seems it's to do with not having latest game patch.
I got shared a scout report and I was able to see coordinates, so no bug just not updated 😊

[swift skiff]

Have the same issue, not that Most people need the gold, maybe it is a sign so might as well take the time to rework that decor set once in for all?

[swift flax]

Why not available?

[charred oyster]

@swift flax @modern geyser pls check for the newest game version

[swift flax]

There is no new update both in play Store and in-game

[charred oyster]

Either it takes a while if you're having apple or you already have the emoji

[swift flax]

I'm using Android and I don't have that emoji

[charred oyster]

then dm me pls

[onyx sapphire]

I didn't get the emoji 😢 please relaunch the gift code

[charred oyster]

The code is still available, if you didn't got the emoji pls contact the customer support
Code: Mooncake

[onyx sapphire]

In game support ?

[charred oyster]

Yes

[onyx sapphire]

Thank you

[elfin blade]

It's in your inventory. You need to click on it to activate it.

[eternal brook]

#📮│game-suggestions I made a post, please add your reaction

[charred oyster]

Unfortunately Match makings aren't a bug and this channel here also isn't a place for discussions pls go to #📱│game-discussion or #857745203657834506 to leave it clean for actual bugs 🤞🏻

[obtuse dagger]

Thanks for update

[charred oyster]

Check if you're having an update in the store, your game version isn't the newest

@slender gyro

[onyx sapphire]

Why is the scout report showing my base? Isnt it suppose to show the coordinates of the player scouted me ? I know where my base it what's useful is to know who scouted me and from where .

[frail karma]

Scouting shouldn't (as to how I interpret the change) reveal where it was scouted from, just what was scouted. As previously you couldn't differentiate whether your base, or something you were reinforcing (mech facilities) was the target of the scout.

Don't think they intended a mechanics change in that scouting should reveal scouters position.

[wintry gale]

Is the visual bug with Nemo and Erin being fixed? I.e when you get a second shot off with Nemo before first is done the other one shows X despite being active. Assume it’s being fixed?

Example, they are stuck on X1 but continue to activate the skill…

[modern geyser]

I think it is impossible for the 942 to play El, how is that possible? I thought everyone could play El, obviously I was wrong.

[prime ember]

match up sucks please fix. tks

[north gazelle]

+1

[storm cosmos]

I have 5 valid march queue(still more then 40 days) , but I can't hit treasure guard, it's shows purchase monthly Card

[rugged drift]

Your 4th March it the extra March skin. The 5th is the expired monthly pass

[lime harness]

There is a bug in the game. We dont have a single VIP16 player in the server and the other servers are full of them. How are we supposed to exist in this EL?

[coarse temple]

EL Match-Up is broken

[atomic light]

Lmao, that’s TW for you. Horrible execution of server matching.

[lime harness]

SonGoku do something. Help us

[visual forge]

What do I have to take from here during el?

[hardy steeple]

It doesn't scroll to end

[visual forge]

But gold has the same amount as purple acceleration of 25%

[rugged drift]

We will get it fixed

[rugged drift]

Can you advise what device you are viewing on please

[final silo]

its "broken" on webversion

[rugged drift]

Is it broken for you?

[final silo]

yes, it looks the same as @hardy steeples screenshot it stops after "level of your injured units"

[hardy steeple]

Android tablet

[rugged drift]

Thanks

[hardy steeple]

Np

[visual forge]

On the phone it covers a lot of the screen and it is difficult to read and see if something is even lower

[left cloud]

Good afternoon, a few minutes ago i did self defence. And try to use skill of ark base skin. But just at that time my internet failed and when i had internet again. I couldnt use the skill anymore but i didn't have the atk buff. 😳

[rugged drift]

You will need to contact in game@support

This isn’t a bug please take it to #📱│game-discussion or #📮│game-suggestions

[ember cloak]

Lvl6 RSS marches recalled when I changed alliance. Is this a bug or update? I was not in any alliance territory. Never had this issue with RSS before.

[hardy steeple]

In individual Defense, I am unable to view the items contained in rank 50+ Chests. I asked a player ranked 50+, and they are unable to view as well.

[charred oyster]

There are just rewards till rank 50

[rugged drift]

Seems to be the latest update

[ember cloak]

I didn't see anything in patch notes. Not a good update might I add. 😔

Thanks for the reply 🙏

[rugged drift]

Im still waiting on confirmation. Just stating my thoughts

[ember cloak]

Thank you. If you could let me know so I can let the rest of my server know 🙏

[velvet kettle]

Why is quick collect no longer recognizing the Holiday Picnic decor and only allowing 1 free collection/day?

[left cloud]

Thx more players in my ally have the same problem with the ark skill

[tall terrace]

It’s been an hour, I restarted my phone already.

[rugged flower]

Depends how many background apps you’ve got open. Depends on your wifi speed and how many people are using it or if your on your mobile data. Depends on your signal strength. Depends on your phone storage. These are just a few of the things that can affect the download speed

[rugged drift]

This isn’t a TopWar bug… this is based on other factors.

[lime harness]

@rugged drift could u tell me if there is a bug in TW matchmaking system? I try to figure out on which criteria we (942) are in the same EL group as 770, 73, 801, 296, 601, 631 and 832??

[rugged drift]

We aren’t privy to the matchmaking. But it’s quite common that matchmaking is seeded, so matchups contain different strength and powers of servers.

[modern geyser]

So my card gets declined cuz it says its not verified with the bank i have tried many things cant seem to fix it yesterday it was fine

[rugged drift]

What platform are you playing on? Sometimes banks block transactions if they are considered to carry risk.

[modern geyser]

Android u mean?

[rugged drift]

I mean Android/IPhone/desktop.

[lime harness]

So its not a bug but a feature? Its not based on competition and strategic playing experience but its kinda gambling? Thanks mate u solved everything. Ur the best ever ❤️

[rugged drift]

Welcome

[rugged flower]

I think it was sarcastic Teddington 😂

[modern geyser]

Android

[rugged drift]

So was mine 😉 lol

[rugged drift]

Then you will need to verify payment info or issues with the app provider most likely Google.

[modern geyser]

Well my card is added on the store as well on google pay so what else do I need to do I made an update to my phone today so probably it is related to that bcs yesterday was fine

Google play store*

[rugged drift]

But google is the transaction provider not Top War.

[obtuse dagger]

Seeding is ok, but matching poor noobs from 2119 without transfers with 1618 that get 57.6 mil cp and is leaving conflict soon … is abomination and as far as I see money losing bug. Strange that it isn’t addressed (hopefully someone eventually bring it to devs)

[rugged drift]

The devs made the match up. You win some you lose some

[obtuse dagger]

I’m in the middle, I’m afraid that too many from new servers will quit after having that experience at their first EL 😭

[tall terrace]

Didn’t say it was my guy, this is the only bug chat isn’t it for all?

[rugged drift]

No this is for reporting bugs within Top War

[spare nest]

So it’s not seeded lol

[velvet vessel]

How i can upgrade this since game don't make it visible to me in my backpack and neither in component section there is no upgrade option, there was sn option like this before

[junior sluice]

The lower I button is not working in deep sea hunting event server 2198. Also got 16 green chests in a row. Is there something wrong with the drop rates?

[astral drum]

There is a bug with your hunting guild quests, If it is saying defeat 5 darkforces, and you go and select darkforce x5, it only registers as 1. Happened to numerous people in my alliance

Now it’s not letting me finish it at all

[hardy steeple]

Please view pinned messages. Devs are aware of the issue & are working to resolve it.

[compact heron]

he just got exposed thats why he never came back

[rugged drift]

No one got exposed lol

Seedlings can still be made by devs, but it’s not worth arguing sometimes

[compact heron]

well devs doing this to servers that havent even had a chance to get transfers in is wrong. Why cant they group it like Warzone SVS it would make way more sense

[rugged drift]

Because that’s not the way it’s done 🤷🏻‍♂️

[compact heron]

well their way is dumb and its obviously a big concern for the game but what do i know these devs dont listen to their fan base

[median blade]

Visual glitch where Nemo's silencing skill stays at X1 long after the effect has worn off. In this ss you can see Yuu attacking about 8 turns after being silenced by Nemo but visually it shows her as still being silenced

[modern geyser]

Bug Report: i have maxed out the new navy hero and i was taking off the skills from my other heroes to put them on her, but now i cannot find any of my hero skills (like lv6 march rare etc etc...).

[analog cedar]

Check the 2nd skill page, if it's equipped in both pages, you have to remove from both to get in your inv.

[modern geyser]

You were right, thanks!

[wintry gale]

Reported same above… it’s a bug with Nemo not found before as impossible to overlap

[uneven steeple]

Could not move in odinium map, why? Some new rule? Got burned and my alliace losed because of that.!?!?!?!

[wintry gale]

Erin skill 7 shows nothing visually debuffed on the rocket hits… Does it work or it’s just not visually shown

[uneven steeple]

Cant we teleport no more in odin!?

[pulsar rain]

Set up for WoO but wouldn't let me enter,saying I had training units out ...recalled everything,no training or repair..still nothing

[tidal fractal]

I don’t know if this is a bug or a feature request.
Please re-evaluate Sakers proc. His Pulse Bash only procs about 30-40% of the matches he is in. Not 20-30% of the attacks in each battle, hell I would be happy with 10-15% proc of each battle. But he doesn’t even come close to firing it in each match. He is only working a very small portion of time. I like Saker with Maximo and Selina, but a 4* Megatron with a level 3 skill is out performing a 5*, fully perked Saker with level 5 exclusive skill 90% of the time. So please look at this. Thank you

[chrome dawn]

Why I’m getting the results of another alliance in another server

[fallen swallow]

Cmon we want to make alts on new servers if our server ends up dead

[fringe forge]

I’m on server 1258 and ghost is not working properly. I have the lvl 3 exclusive and it’s not providing the 50% speed increase. At best it’s 15%. Nimitz with 17.5% increase (rare lvl 5 speed up and regular lvl 5 speed up) is faster!!!

[modest plinth]

Odin glitch ?

[rain root]

No battle reports during cap contest from attacks on Cap.

[uneven steeple]

In Odin i couldnt teleport anywhere after i get on a transfer station. Why?

[steel crane]

I transferred the server last night but my ID point has become zero 🥹

[mighty elbow]

Hi there is rube online pls

[daring knoll]

I lost odin today and got terrible rewards can I get compensation?

[formal remnant]

BUG REPORT GIMME FREE STUFFS…..

I sent out a march with all my Val’s then I had my friend attack my base and the garrison counted it as me still having Val’s in my base so the garrison used Val’s that took damage

[rugged drift]

You need to collect transports before you can move

[gloomy plinth]

Why

[naive mist]

Why can’t I post on join us <@&850852432451207178>

[magic gyro]

How to kill game experience, asking 3k gems, no way to buy, no way to repair 🎯

Only buy one by one😅

[lyric crag]

what the hell?

[charred oyster]

Click on profile-> stats -> unit details... you might have a red blinking one

[lyric crag]

none

[charred oyster]

20 damaged @lyric crag

[pale wharf]

Hello

This photo from my screen you can see me sending message

In the other hand this is my friends screen my Messages doesn’t go to the people this is the same chat it the same time my massage should be there above the report

They can see my massages only in the private. My chat Doesn’t appear for others in ( alliance chat , world chat , language Channel)

[lucid valley]

你好，有支援人員嗎

[night granite]

Did you make a bug when pairing servers to EL? Why are Support and Conflict Zone servers facing Total War Zone people? What is the logic behind this pairing, why was it not for similar power, there are servers that the strongest has 23M while there are servers with 4 people of 50M

[charred oyster]

@eternal kindle no unapproved links pls

[left bough]

Woo no speed malus apply under tower and thé morale was at 0

[faint meteor]

Me to

Hello This photo from my screen you can see me sending message

In the other hand this is my friends screen my Messages doesn’t go to the people this is the same chat it the same time my massage should be there above the report

They can see my massages only in the private. My chat Doesn’t appear for others in ( alliance chat , world chat , language Channel)

[void moon]

I'm missing the effect of the city decoration

[modern geyser]

Getting this when logging in to the game. Haven’t been logged on for a longer period. Tried to write Rubes, no reply. How do I get my acc back or get an explanation?

[charred oyster]

Depends when you contacted rubes. If at the weekend then you should get a response tomorrow or Tuesday if before then pm me

[modern geyser]

Right I’ll wait. Was yesterday. Thanks

[tall terrace]

😭

[lament mango]

Rip

[untold vigil]

I didn't received my daily 5 free roses 🌹. Is it unlocked from a certain level ?

[gaunt needle]

Erin debuff didn't apply by the lv7 skill as per the description

[gaunt needle]

Erin is supposed to trigger 4 times

[pale wharf]

Help

[rugged drift]

Have you contacted in game support?

[pale wharf]

Yah no answer

[vale heron]

I had the same problem before, and they popped up as I purchased roses in the store. So try to buy a rose, maybe it works for you too

[wintry gale]

She fires 4 times for me, I didn’t check the wb though… Just the debuff doesn’t do anything

[neon summit]

Found a new feature 🤪

[gaunt needle]

Any update on this issue ?

[unreal locust]

Extreme lag.. almost can't even play the game

[gaunt needle]

When will the Erin debuff issue will be resolved ?

[summer steppe]

Why won’t it let me merge? Level 6?

[charred oyster]

Did you equipped it on the 2nd layout of that hero..the small 1 and 2

[summer steppe]

Thank you!

[solar grove]

Can’t read all

[covert tangle]

Why?

[gaunt needle]

@charred oyster is Erin lv7 exclusive has a bug or not ?

[lone sierra]

You get the red thing whenever you finish all challenges, wait for your 5* challenge to respawn beat it and then use the red

[charred oyster]

Can be, send me everything about it I will take a look

[gaunt needle]

Will PM you. Thanks

[magic gyro]

This shows when you dont have enough on ipay

[wintry gale]

It does the debuff doesn’t happen as it states in the skill 7 description. Nothing happens at all.

[versed flame]

Just had this come up…

[proud sail]

Thank you ! just sent it to the team 🙏

[split python]

Not sure if I would call it a bug but…

[iron fog]

Hello ~ 🥺 Erinyes lv 7 doesn’t have a dmg reduction buff
When will this bug solve?

[worn nymph]

Can’t go to profile, can’t build, can’t merge units, can’t even get out of base .

Yes. Nothing changes.

[charred oyster]

@worn nymph clean your game cache in the settings pls 🤞🏻

[rare estuary]

Has there been any resolution or information provided regarding Erinyes Lv7 skill not properly applying the ATK debuff as described?

[gaunt needle]

@proud sail

[charred oyster]

No need to tag Rubes for that, they're working on it.
This takes some time and won't be solved immediately. Pls give it the time

[gaunt needle]

@charred oyster I wasn't aware the issue is acknowledged and worked up on Sorry..

[little star]

The Alliance Log for barns and refineries gets stuck and doesn’t update for a while. We have lvl6 barns that are 10 minutes fresh but when I check the log the ones on top are from an hour ago.

Newest barn on the list. And fresh barn that isn’t on the list

[proud sail]

Hello , it will be optimized along with today's update , please kindly check later today

[gaunt needle]

Thanks 😊

[pallid spade]

They better give you some gold shards for this one 😂

[keen bone]

EL map

[elfin blade]

I donated units on my mini account and can't claim points...

[proud sail]

hello , may we know which server is it ? will log in again fix it >

[next jetty]

Server posted in #☕│off-topic, I guided him here

[placid marten]

Alliance log isn't synced with current state. You also can miss info about everything else, like people joining, leaving, attacks, etc.

It's like that since beginning

[proud sail]

Hello , it is already fixed yesterday ~

[proud sail]

Thanks ~

[gaunt needle]

@proud sail Erin debuff is supposed to be applied on only one slot ?

[elder wren]

Must be an infestation of bugs?

So much for world boss today 😩 . I finally had to reload the game three times before I was able to see anything. This took away about ten minutes of the game for me.

[gaunt needle]

@proud sail The debuff on Erin lv7 is still not applying on some battle..

In one of the report the debuff applied on only one unit and in the other it is not applied.. Total crap for the amount of money we paid to get the lv7 skills..

[undone cairn]

Still error, i cant redeem in baking master and the ranking is buggy

[tall terrace]

Check for update my boy, Topwar has one everyday it feels like.

[nimble turtle]

Can confirm; for both lvl 5 and lvl 7, the first stack hit by her proc gets ATK-. For lvl 5, none should get ATK-, and for lvl 7, all 4 should get ATK-, so neither is working correctly

[solid scarab]

Before the update holiday picnic gold harvest quick collects were quick collects +2 and free tax +2 giving a total of 4 (5 with the daily free quick update) this update basically robbed quick collects from those of us who paid money for this. And changed it to 2 plus the free (a total of 3)

Come one top war I know youre trying to screw us every chance you get but really?!? Changing the terms of our agreement after purchase?!? You’re better than that

[sturdy geyser]

The new whale harbour skin looks familiar

[charred oyster]

Is your game updated to the newest game version ?

[sturdy geyser]

I knew someone would immediately come attribute the fault to me 🤣🤣🤣

[charred oyster]

Well it's been an update today and those graphic bugs usually happen bc of an old game version so yes. Do you have the newest

• it's the normal way to solve a problem, start with the easiest reason to find the solution 🤷🏼‍♀️

[gaunt needle]

Wish they should at least acknowledge the issue. Thanks for checking though 👍

[sour torrent]

Please fix this devs. Lord Goat is displeased with this issue

[swift flax]

BUG!!

[fiery trail]

I encountered the same problem. I don't see the atk debuff applying

[sacred trout]

No increase in wonder stone, still 34.

[proper fossil]

Plz check before u roll out a already good event like el.. so many bugs 😐 feel like no need to even specify as any place u try have a Easter egg naming bug 😅

[trail sinew]

Im not getting wonder stone

[proud sail]

plz dm uid

[proud sail]

Thank you for the feedback ,sent to team 🙏

[spare nest]

Every time I read this channel makes me want to uninstall. This game is becoming more pathetic each day

[graceful prawn]

Many players of our server also got the same issue.

[proud sail]

Hello , we had a hotfix of this issue , please kindly let us know if everything is okay now

[elfin blade]

Any news on this?

[proud sail]

Please check again 🙏

[proud sail]

did you click 'donate '? your units are gone without getting points?

[elfin blade]

Yes, I donated the units and earned points. But unable to claim the rewards.

[gaunt needle]

Thank you..Will test it again

[delicate fox]

@proud sail When i tried summoning droid around afternoon in EL the droid disappeared in EL map and we can't attack it. It's just stuck in this page for warzone and EL droid page. My topwar is updated and checked with friends and it shows the same with them.

[obsidian valley]

We experiment serious lag in our server 1052. Almost impossible to play properly

[gaunt needle]

Thank you it is working as expected now..

[wet vapor]

In El, molten ark 2 is showing to be enabled in 15 hrs. However, i can still send my troops there. The button - join battle is enable there

[low jewel]

Not a bug. You can send troops to ark before contest starts now. @wet vapor

[snow rivet]

I can't build fort number 3.

[naive crescent]

How the buff of pantheon works in Eternal land? I can't see it in any of my reports

[wispy warren]

Transfers ticket not available at alliance store in el, if we can’t go back to normal world, that must be a bug or something forgotten to add

[charred oyster]

You can go back to your server

[hallow spruce]

Some dark mechas, in EL, aren't attacked, my troops arrive at their destination and then return to base without attacking

[shrewd forum]

All of el a bug?

[proper fossil]

Is it a new feature or a big?

[sour torrent]

Why are there no EL tech speed up packs?

[solid scarab]

Used to say gold harvester quick collect items 2 & then next line said free tax 2

Allowing 4 free quick collects daily (5 with the daily free) now only allows for 2 (3 with daily free)

Even if this was an unintentional bonus now that it’s gone it is unfair to those who have had it and have been getting it you need to change it back to how it was please

[honest dew]

Didn't know claiming mails was a feature ?
Apparently not a working one atleast.

[somber talon]

Read all function stopped working

[modern geyser]

Read all function is bugged @proud sail

[sharp imp]

SECONDED. oh God don't make us actually open stuff please

[vestal vigil]

same here says temp disabled. Can't even open individually

[glass nexus]

Same here also

[charred oyster]

The mail system has currently a bug. It's been reported to the developer and will be fixed as fast as possible 🙏🏻

[chilly ginkgo]

Read all not working and droid rewards claim also broken

[vocal tree]

Thanks. I've communicated to the team.

[maiden hinge]

People are crossing El borders to hit treasure guards

[halcyon mango]

Mail is broke. You can't claim rewards

[fleet sparrow]

It's been reported will be solved soon please be patient

[gaunt needle]

Unable to claim the rewards

[charred oyster]

Pls read the pinned message 🤞🏻

[late hill]

Fortresses showing as infrastructures

[rigid gust]

Hello guys

[rigid dune]

And 5 EL port, just bcz this bug is super annoying, thank you 👌 🤣

[normal rain]

Can NOT claim rewards !

[sharp imp]

40. Don't sell yourself short

[lucid tendon]

Unable to claim the chaotic force rewards

[rigid gust]

I need help about this 😩

[charred oyster]

Guys no talking in here

For the rest, pls check pinned messages the mail bug should work again soon

[wheat island]

Bug?

[tame mango]

i cry

[charred oyster]

Pls check the pinned messages 🤞🏻

[fluid basalt]

Can’t get anything from mail, lagging terribly.

[drifting meadow]

you've broken the read all button it won't work :/

[mortal vapor]

Hello, I have problem with my mailbox 😦 account Go2Hell from serwer 1331

[paper flicker]

++ BUG with item collection from inbox (S1117) in EL

[trail sinew]

Please ask in request...... Lol

[onyx sapphire]

Unable to collect

[silent kelp]

Unable to collect EL rewards also didn’t get my arms race rewards?

[fleet sparrow]

Check pinned message plz

[strange tree]

Cannot collect it.

[balmy thicket]

Is this a bug or what? The game doesn’t allow me to claim my prices. I checked and there’s no new update on Apple Store

[viscid topaz]

Same

[heavy fjord]

I CANNOT CLAIM FROM THE CHAOTIC FORCE!

[violet raptor]

Can’t claim rewards and read all does not work

[charred oyster]

The problem got already reported pls read the pinned message and give the devs some time to fix

[gloomy plinth]

Overlapping UI whole day

[charred oyster]

The Mail bug got fixed, kindly check your game

[heavy fjord]

It is fixed now! Thanks devs! Have a great day!

[fathom wraith]

Thanks! 🤗

[thick edge]

Thx, now fix new EL bug

[echo laurel]

Hye.. Ive been playing thus game several weeks..what i notice is.. The hero CP is deducted when using high level same skill..

This happen when i switch the skill for higher level..

[quaint trail]

Just wait second or two until it's loaded, and check you have the game on the latest update

[gloomy plinth]

“Whole day”
Yes it loads after 2-3 seconds
But i have shared it because its a problem

[modern geyser]

👀

[eager edge]

If you could fix all the lag and other issues with EL that’d be great 👍

[blazing pilot]

Can send existing alliance declaration in EL, but can't change it without going back to the home server 🤦

[steel gorge]

We have people in our Allianz that send an atack to an chaotic force but returned mid March.

It still counted as atack but there was no dmg dealt

[cedar topaz]

Please fix the devs they’re bugged or brain dead. What sane person was in charge of the mess of an EL we’ve been presented!? Lag, no more ports, limits on PS and replaced the golden boat for th golden tank in the store!? Money money money money money is all you want. This is no longer a game, it’s a thief in my pocket.

[vestal hawk]

Amethysts have been removed from EL, description of Alliance fortress still states that you need to gather amethyst to build it. Nothing big but could be fixed

[charred oyster]

Was forwarded to the translators and devs and should get changed soon

[frail fog]

pantheon does not add +15 to sharp damage in el

[sour torrent]

Is it a bug that there are no speed up or wonder stone value packs?

[floral gulch]

El bug
When we look at our fort we always see this not me only all my alliance confirmed this to
Fix it 👍

[wide mulch]

There is a bug where I can't use normal ports, normal speed ups, and can't build power stations... Please address this bug 🙄

[nimble turtle]

+1 experienced this as well

[trail sinew]

our server to

[hasty current]

I cant use the infastructure in EL?

[fleet sparrow]

You can't use normal tp or speed ups , there are EL special teleports and speed ups in EL store you have to buy them

[modern geyser]

My game is glitching have already restarted game three times 🤷🏻‍♀️

[brave wadi]

Why are lost treasure guards being spawn so far away from my base?

[proud sail]

may I have your uid plz

[charred oyster]

At this stage you can just build 2 forts but will be able to build 3 over the whole time. The information there is misleading thanks 🤞🏻

You just have 5 attacks a day.
It's a new event similar to the World Boss but it isn't the world boss, either limited attacks you need another strategy to beat all lvl.

[soft rover]

Not even 24 h on EL and already started the bulshit? I'm not in the alliance and I can attack the gathering facility I'm in? Always same crap

[pale steeple]

same alliance people can scout each other 🤣🤣🤣

[soft rover]

Pathetic as usual 🤦🤦🤦🤦

[hollow oyster]

I can’t use my shield!

[proud sail]

please dm uid

[sullen escarp]

Sound is strange

[proud sail]

Thank you for the feedback

[hardy stag]

It affects the gameplay too much. Please make them available to buy with gems or something

[stark marsh]

really ?😑😑

[proud sail]

plz dm uid

[modern geyser]

This dark force is on the very bottom of the map. All the way zoomed in, you can only just barely tap it in order to send a march. Can you fix to not allow spawning on the very edge of the border?

[arctic nest]

I Cant move by base in El, even tho I have moves.. I Cant speed my marches even tho I have March speed ups. . .can you fix this!
Think an update caused this across the whole game 😄

[celest hemlock]

The new animation for scrolling thru heros is annoyingly slow and does nothing to improve the game play experience. Please remove this "update". No one ever asked for it to take longer to scroll between the heros to flip skills around

[ripe wigeon]

Scream this from the rooftops. What a horrible idea. Change it back immediately.

[modern geyser]

Bonjour, je n'arrive plus à me connecter depuis aujourd'hui 12h...
J'ai regarder dans les mise à jours, j'ai désinstalé et réinstaller le jeux mais rien n'y fait...
La page de lancement reste bloquée à 90%

[short depot]

Why do game ports me from hive in EL when i log off, and even when my marches building power stations or farming? I didn't come back to home server, but it continue to kick me from hive and now i can't come back there because i don't have ports...

[fading pike]

While returning from warzone to EL, my base was supposed to be at a place where I was. But surprisingly I was placed somewhere else.

[proper fossil]

Is it a bug or a feature???

Ark and atlantic buff not showing together

[neon mortar]

EL is broken. Please stop “fixing” things. Ark was great until you fixed it. Ports were fine until you fixed them . Speed ups were fine until you fixed them. Just stop.

[charred oyster]

Pls read the small "i" Atlantic won't show there

[gaunt needle]

No military token granted for this battle

[dense thunder]

Bug: EL.

[charred oyster]

You won't get tokens against your own server. Maybe it's another alliance he's in?

[gaunt needle]

Diff server for sure

[wraith spindle]

Why matching same server attacks in arks . only make us lose units and military tokens

[sharp imp]

Read all doesn't claim all. Again. Why is everything broken don't yall test this stuff before you roll out 1000 changes noone wanted

[sour geode]

EL matching is a bad joke...
How can it be that you match always 2 huge server with 6 others that never would have met in svs but now meet in EL?
I can tell you how topwar makes the matching to please big server...

1. they took 2 big server and matched them
2. after they just distributed the other server to feed them like slaves to lions

I saw this pattern on 3 different server. Topwar want to prevent that top server have to fight each other and only one of them can win and 7 are sad.. so they did a matching to please as many top server they can and they do not care about fair matching . Their psychologues figured out they can make more money by pleasing big servers than by making actually fair matches.
=》 your call topwar.. but keep in mind that nobody spend money for a lost case.
=》while the pareto rule predicts that 20% of the server make 80% of your money you should never forget that when the 80% are unhappy you loose at the end 100%.

You continue like that you will end with nothing! People are not stupid...

[steel ruin]

we have to go back to WZ to get "Lucky Fortune" event

[fleet pagoda]

My base just randomly moved for no reason. Costing my a port and stopping my farming costing me points. I’m not the only one in our server this just happened too.

[celest hemlock]

If you are going to match us in arks against our own server, then you need to give us military tokens for killing each other’s units. That’s kinda bs like the rest of it….

[rugged drift]

This request has been submitted

[onyx sapphire]

Where is transfer ticket ?

[scarlet fossil]

#🐞│bug-report message

this is still a thing

[sharp imp]

Was it intentional that we build a ton of ps and people use one of their very limited ports to get to a good area and if it's demolished they go flying because that's the worst thing I've ever seen.

[fallen ether]

sid doesn't trigger at all in PVE. is it a bug?

[lavish sapphire]

It says I completed the building achievements, and claimed them already, but im still at 8 ancient tokens. There is also no way i finished that already i wasnt constantly building like that

[wooden crescent]

Fix the comps page. Comps are there just not shown

[rugged drift]

There is only 3 tokens for completing building tech

[lavish sapphire]

I was at 8 when i started el

[rugged drift]

Then contact in game support to check your account

[hallow gorge]

On eternal land the first buff for gathering should say that we are occupying a Terra Aurorae Structure? The building occupied is an Expedition outpost.

[golden sedge]

These unit +0 choice chests used to go to our inventory for storage, but now they only go into our bases. Is this change by design?

[placid marten]

You have to return to your server for it.

[faint mirage]

Nobody has dealt with this problem? ? ?

[sour geode]

Silly stonehenge bug
I had 15 token and a Stonehendge lvl2 base...
=> So today I did one more token and thought I need to buy the stonehenge from the EL shop to upgrade my base to lvl
=> I bought it for 16 token and saw it in the inventory
=> As the base was still lvl 2 i thought that I need to "use" the stonehenge I saw in the inventory... I did that and then it was gone from inventory
=> I went to the base and it was still level 2....

My base is still level 2 ... 16 token are gone and that stonehenge skin I bought is now also gone from inventory. I made a bug report but as usual no response there.

How can I get help please? I just lost 16 token to that bug. Why can I buy another stonehenge if I have already a Lvl2??'

[wind spear]

Lol

[onyx sapphire]

Everything is at EL including dimensions refugee etc now I have to jump EL for tickets. Would it not make sense to make it available at EL map too

[minor yew]

Contact Ingame customer support

[golden sedge]

^^^ ?

[full geyser]

Please fix the game lag

[rugged drift]

I’ve reported this

[golden sedge]

my hero! ❤️

[modern geyser]

Whole game and the chat system is lagging

[rugged drift]

Are you running the latest software and app? If yes reach out to in game support to log your issue

[modern geyser]

For everyone in the server not just me😅

[mint lion]

Hi i am unable to get dmg increase from Silence exclusive skill. Stat stays same before and after equipping his exclusive skill in my battle report

[proven sedge]

Why El improved so much like we can do dimensional mine, warzone, sand table +++ but!! Why can't set up auto join❗️❗️❗️❗️❗️please take note on it thanks ❗️

[slim egret]

Tribal tech upgrade repair capacity by 10 only. Tech page says 100