🐞│bug-report

[nimble reef]

iOS 15,6, App 12970, iPad pro

[vagrant rapids]

Again ☠️

[narrow vigil]

Quite a bit of stuff missing from this section of the game.

[rugged drift]

Have you rebooted the game?

@slate oasis @thin idol I’ve received your info and reported the issue

[vagrant rapids]

Is the 6 time this happen today

[random lodge]

I have been unjustly muted in game for 3 days due to an imposter insulting people, acting like he was me. I have raised this issue multiple times and have multiple witnesses in English chat and on our server. Instead of muting the imposter you now muted me 😂 I am asking for an immediate release and expect an apology

[unreal frost]

I’m having the same iPhone store issues with trying to buy packs or anything on the game

[ashen pilot]

I just did an update through iOS and now I cannot log out of my account, or even use manage characters 👀 it is completely missing from the interface now

[lime light]

Segnalo lo stesso problema

[fleet sparrow]

Please send me pm
iOS version:
App version:
Phone model:
UID:

[fleet sparrow]

Send me private message please

[charred oyster]

@random lodge pls send me the screens per dm again

[rugged drift]

Dian you can contact me

[tiny spire]

Yes even me 😮 i dont know what to do

I deleted game and installed again and still button doesnt show so now im stuck with lvl 1 and lost my 2 accounts and purchases and gonna loose my s**it soon 🤣🤣 pls help me 🙏🏼🙏🏼🙏🏼

[rugged drift]

We are aware of the issues and working on a fix

[slender copper]

Hello there, there is currently a bug right now with the game it seems.. shortly it will be fixed but you can feel free to message me and we will try to help you the best we can.. but I’m sure a fix will be coming very soon

[narrow vigil]

Same for me. Updated the game about two hours ago through the App Store and everything is out of whack now

[tiny spire]

Thanks 🙏🏼🙏🏼 that youre aware already rested my mind 🤣 tought my phone was going crazy

[autumn remnant]

So i just updated an am having same issues also. Cant see manage characters or daily supply packs, blue titanium coin packs an back to work packs says all have been purchased.. christmas decor is gone as well.. do we just sit tight an wait for the fix?

[spare umbra]

Same

[autumn remnant]

Yes definitely also if your having this issue from what i read above dont try to delete an reinstall since you cant see manage characters you wont be able to log back into your main accounts an will probably give you a mild heartattack.

[polar coral]

account button also gone

[charred oyster]

@autumn remnant @polar coral it's been written above, the current newest game version is bugged

[autumn remnant]

Cool i didnt read that far up. So any idea when expect it to be fixed or will it be reversed?

[tiny spire]

I can relAte 🤣🤣 but at least still logged in on my pc at work 🤣

I play at work : 7 hrs top war, 1hr work,30 min break🤷🏻‍♂️

[odd wolf]

A lot of tabs deleted after todays update from the game store

[midnight patio]

Hello, we are aware of the issue , and developers working on a fix

[odd wolf]

Thanks

Yes, my account is apple, and not google

[fluid imp]

Y los servidores fluidos ?

[autumn remnant]

Thanks it seems to have been restored now!

[rugged drift]

So I have confirmed with the dev team that the 30% troop loss applies in SVS when defending the capital. I’ve asked for it to be added to the description

[maiden hinge]

Can't change vals

[rugged drift]

Make sure they aren’t out on tiles or damaged

[maiden hinge]

Had one stack still out, now I know, thanks!

[still kernel]

I removed a lvl 6 comp and it just disappeared.

[still kernel]

Sorry lvl 6 skill not comp

[deep forge]

Lost a lvl6 rare march when I switched to MM from CE... who ever I was speaking too told me that "hero skills are not related to profession"... I think your help team should probably get some better training. Along with some better response time than replying to me once a day at 2am when I'm sleeping. Til I get my lvl6 skill back I'm done spending money on this game.

[tiny spire]

Mine still not working 🤣🤣 no login button and dont know how these accounts came

[warm badge]

Ok, thanks 👍

[nocturne merlin]

Hey guys, just wanna check, for the web browser version of the game, we can no longer do any payment on it?

[tiny spire]

browser version is working fine for me even payments

i choose paypal now.. before it directed me to xsolla payments

[nocturne merlin]

Mine doesn’t even open the payment function. Just blank screen

[quaint trail]

It's a bug and the devs are aware, they are working on solving it

[tiny spire]

no problem 🙂 i can still play from work 😄

and Thank you !

[split nimbus]

General reminder: please keep chat to #☕│off-topic , this channel is just for reporting bugs 😊

[rugged drift]

Unfortunately support are correct there isn’t a reason you would lose a March skill when switching professions.
Please check page 2 of all your skills that is normally where missing skills are found.
Please also not for reference that just because you are sleeping at “2am” this is a global game. Support will respond within the working hours of their timezone.

[rugged drift]

Have you checked all the second pages?

[lusty pecan]

Hello, any update on the resolution of the decor set issue that made me (and alot of other players) buy twice a decor ? So far I still have double decor in my inventory.

[rugged drift]

Yes you got a mail asking you to reach out to customer support they are handling all resolution cases.
If they don’t provide a satisfactory answer then please reach out to @proud sail

[deep forge]

All pages and skills have been checked. I no longer have the skill. It vanished when I switched from CE to MM

[rugged drift]

Please DM me the following info.
UID:
Date you had the skill:
Date you lost the skill:

[lusty pecan]

Thanks 🙏

[unkempt onyx]

I need help, I sent out a request in the game too, I was CE and changed to MM and lost all my game progress in the reaserch tree, i reached the 6th skill slot but havent started it at that point. Now I'm just a worthless 2hm.

[still kernel]

Yes

[charred oyster]

Dm me pls, there are 2 possible tickets you probably used the wrong one 🙏🏻

[rugged drift]

Dm me your UID and the skill you are missing

[still kernel]

Sent

[deft sand]

hey 👋👋

https://youtu.be/8olJBZum3gs <<--

[marble pendant]

This is not a bug that's how the game is supposed to work

[split nimbus]

Look under the 1 skill tab on Nimitz, it's probably there

[deft sand]

what ? did you read description or watch video?

[split nimbus]

I watched you hop around several heroes and I read the description

However I did not see you swap between the two sets of skills on Nimitz

When skills are missing they are usually on the second set of skills possible on a hero

[deft sand]

ovv sorry i got it now i will check there all others ty

[random lodge]

I am still unjustly muted with devs saying I created multiple alt accounts with -MY OWN NAME- to insult people. 🙈
I am really struggling to find a competent in game support to help solve this issue. I have multiple screenshots and countless witnesses knowing the alt has been terrorising the English chat for months and that it was me who reported it first in May this year. Instead of muting the alt now they muted me… unbelievable. If I had burned my vip11 money I would’ve been warm at least 😂

[earnest tulip]

Hi. I cant see the new servers

[grave creek]

I restarted the game and everything, false supply location, outside of map

[strong quest]

You won’t be able to see servers that aren’t in your region.

[tiny spire]

Just to tell you the game is working fine again on my phone !! Thanks 🙂

[frail karma]

We've reported this issue

[strange tree]

zooming out displays 80 level bases, while on zoom in displays guards only 🙈🙄

[modern geyser]

Servers 149x don’t show up on my list to create a new account #🐞│bug-report . All my friends are having the same issue. Browser and app

[strange tree]

structure changes on zoom in and zoom out... Lol

[modern geyser]

these images aren't the same, the link to chat, world ect.. need to be updated to March the current one

[tawdry bluff]

just a random structure that isnt even shown in zoom out, its just random luck that its right on the cones

[strange tree]

This structure show when you navigate to ruin.. for very less duration...maybe overlap of other server ruin..

[tawdry bluff]

on ruins seems like u right, will be reported (visually)
but the one with cones was just luck ^^

[proud sail]

may I have your uid?

[strange tree]

Not luck, it appears on the cones lines too .. check scrolling across lines and after 10-15 cones.. you will notice it again

[proud sail]

kindly check your app store if it's updated

[modern geyser]

It’s updated but showing same pics

[rough crater]

Reduce gathering without doing any changes

[modern geyser]

Are both of them 6 lvl?

[old timber]

it depends on player to player based on their gathering speeds, try comparing barns where player from which you are checking does not have troops in it

[bright bough]

Oh devs they refuse to admit their bugs, kindly fix tw plz

[proud sail]

plz dm uid . We will double check your game version , thank you ~

[bright bough]

I read that we will double check your 48h ban.. but sure, thank u😆

[proud sail]

The latest version is 1.298 😊

[winter zinc]

Infinite zoom is laggy and slow/ somewhat unresponsive... not smooth (game already updated on all phones)

[rain idol]

i'm the only one who got lag when zoom out after update ?

[steel stump]

Like the update tho.

[sterile bridge]

Zoom update might be well intended but it sure isn’t ready. Extreme lag, game crashes several times already (it is updated and my phone is the most recent model)
SvS is already super laggy, this will probably make it much worse.
Also eats battery like nothing I have ever seen

[modern geyser]

Infinite zoom is lagy, It must be upgrade and add option to block zoom on any level of zoom.

[arctic cove]

I'm angry. where did the green star list disappear from the bottom of the screen. it is impossible to jump to a given coordinate.

[quaint trail]

Try clear cache and get a better check connection

[split nimbus]

It moved to the same place it was during EL: under the mini map

Tap coordinates and it will pop up

[tall terrace]

What happened to the squared box

[verbal sparrow]

It’s there to the right of your base. As you zoom out the box will get larger.

[humble forum]

Cromwell skill level 5 is not giving me 2 rages after a normal attack. Is there any issue with her skill?

[midnight patio]

@pure oar hello , only English here , you can writeme in dm

[rough crater]

Yes

[rough crater]

Gathering speed reduced after update

[rugged drift]

Are you using the same hero combos, do both have skills equipped, were you using miner skin when the heros landed, were you inside the hive, was the level of the facility different?

[grave creek]

Swiping your finger from left to right doesn't move the map sometimes. It only happens in this direction

[rough crater]

Same facility same hero same skill and same alliance badge nothing change

[rugged drift]

Then log it with in game support and they can investigate it.

[sly hearth]

Visual bug where Atlantis wave doesn’t show up after zooming out then back in

[cunning osprey]

Invisible man

[quaint trail]

Pls send your UID in pm

[quaint trail]

Update your game to the latest version on your app store

[cunning osprey]

Already is even reset

[obtuse vale]

Same 😊

[tawdry bluff]

please try update game from store (app) if not working send UID adn game version

[placid spruce]

I can’t see the hero

[tawdry bluff]

as said above, try update game in app store

[obtuse vale]

Yes, it works for me, thank you 😊🙏

[mild stag]

Make sure that the game app is updated to the latest version. Check either Play Store or App Store whether the game needs updating or not:

[swift flax]

My Springfield is invisible!!! Even his shards showing "?" Instead of his face.

[tawdry bluff]

Please try updating the game in app store 🙂

**everyone with visual bug of the new hero, please update game using app store before posting **
Apple store -> search -> TopWar -> update
Google Store -> search ->TopWar -> update

(not reset device needed)

[swift flax]

Sorry for the trouble 😬

[modern geyser]

Faceless also in reports; iPad already restarted

[split nimbus]

Not a restart, but a download from apple store is required to fix the visual bug

[copper hound]

I'll second this for android.

Closing the app is not forcing an update. I had to tell the store to do a direct update

[tawdry bluff]

as written up . need to go into store for it

[oak oyster]

Skills and Image are missing. Restarted app and phone

[split nimbus]

Please update in the app store to fix

[tawdry bluff]

hey guys please read pin msg 🙂 @atomic spoke @oak oyster

[copper hound]

Ja was just posting as verification/seconding for those that read it.

[golden sky]

Did update game still invisible

[tawdry bluff]

send me PM

[oak oyster]

Worked for me. TY

[raven topaz]

I have an invincible hero 😅…
Already updated the game, restarted the game and restarted my iPhone.
What’s the next step 🙈?

[tawdry bluff]

send me UID , and iphone modal in DM

[crude moss]

🤔

[split nimbus]

That's part of the same visual bug with the new hero, look for an app store update, it should help

[tawdry bluff]

please read pin messaged

[restive thistle]

I've updated but Springfield shard is broke 😂 questionable shard 😅

[split nimbus]

Please DM me

[thin veldt]

I'm not trying to be silly but..before the update it was going straight towards the middle of the guard now after the update like this...I think the marching line is going wrong...

[rugged drift]

I just updated my app and 30mins later it updated

[quaint trail]

Can you please DM me for some details

[quaint trail]

Read pinned messages

[fierce lynx]

Gotta love good old Springfield/Black Widow….. come on top war, soo busy tryin to take our money you didn’t even finish the character 😫 😑

[split nimbus]

Same visual bug as the one mentioned in the most recent pinned message, please update your game 😊

[fierce lynx]

it’s updated, and this is still the image

[tawdry bluff]

please look at pinned msg

[split nimbus]

Talking in DM already 😊

[golden sky]

Is this only related to apple 🤔

[hasty current]

Is this something were suppose to attack? Because it's not.clickable

[split nimbus]

No, android had it too

[split nimbus]

It's just map decoration like the bunny or stones

[hasty current]

🙄

[edgy pasture]

I don’t think Springfield is working right… I don’t see a shield

[main grove]

The text layer of tile level indicators currently displays above the timer on 5x battles, making them both hard to read

[lapis grove]

I’m hoping this is a bug, otherwise I will have to start using a magnifying glass to play TW

[split nimbus]

Try removing apps via the settings of your device if this doesn't work, this part isn't something top war codes but the app store

I'll DM

[modern geyser]

How does he looks?Log In and out doesn't work😅

[split nimbus]

As per the pinned post, you need to do an app store update

[raven topaz]

Thank you! Updated the game again (second update) and now it works for me. Thanks for the quick help!

[verbal sparrow]

The size of the box is relative to your zoom level in game. If you zoom all the way out the box is much larger.

[lapis grove]

Not very user friendly when trying to quickly find closer high lvl DF 🤷‍♂️

[verbal sparrow]

If you zoom out just enough to change the look of bases, it’s actually much easier now to find closer high lvl DF.

[limber kindle]

El personaje nuevo trae una especialidad de invisibilidad jajajajaja

[split nimbus]

Vaya a la tienda de aplicaciones y actualice el juego (si no lo ve en la lista, mire el juego allí y debería ver el botón de actualización) eso debería solucionar el error.

[limber kindle]

@split nimbus gracias por el dato 😎👍

[hollow dock]

Just what I wanted a stealthy Army hero

[tame trout]

Please read pin message

[wraith rain]

Since when is this?because I got 2 purple quest and I wasn't able to refresh them before claim

[oak dome]

Any idea if the sound issue in the new zoom feature is going to be fixed? It's the same issue that was happening in the last EL. When you go to attack anything on World Map, after sending a march if you go to do anything else on World Map the background music is the battle noise. You have to go back to your base then back out to World Map.

[oak dome]

It happens every time they release a new character. A lot of players in my last alliance had this bug. Took them a couple days to fix the issue.

[wraith rain]

😂😂

[quaint trail]

it doesn't do shield like ben's shield for example, it make shield HP (the blue line in the bar)

[modern geyser]

Zoom mape new issue- doesnt work speed up march from cabin base.

[modern geyser]

If it’s not increasing dmg replace “dmg” with “ attack “ or if it’s increasing dmg replace atk pic with dmg pic 😅😅

[undone ridge]

My transformers heros bond disappeared

[strong quest]

Updated game and hero still have visual glitch not showing up, iPhone 13 has latest IOS update

[storm flume]

Following todays update I can not log into the game. Wifi signal is great and every other app loads fine. Topwar loads to 20% and keeps flashing "connecting to server" please fix soon

[tender garden]

@gaunt pumice please watch the language. About the bug -it should get fixed by tomorrow

[gaunt pumice]

Thank you giraffe

[still kernel]

I was told to message teddy yesterday about a missing skill, never heard anything back/no response

[dusky meadow]

When choosing new hero, a diferent hero shows up in the image battle

[stone ocean]

Agree, not seeing any boost anymore

[lean rock]

dmg reduction or atk reduction?

[minor yew]

It correct as what its mentioned ingame and in #👀│game-spoiler

[bright cliff]

Lol I know it’s been said to view the pin comment but even with checking it, updates and resetting my phone still find it not working. The hero page or his exclusive lol

[still kernel]

Teddy said to message him never heard anything back and that was 36hrs ago.

I removed a lvl 6 airforce critical damage skill from Maximo. After doing so that skill completely disappeared. I've checked every hero both pages and it's not there.

Can someone help me?

Here's a ss in the past where I did have it.

[ionic sun]

Its a level 6 normal, you put a SS of rare skills

[charred oyster]

He will come back to you when he got informations from a dev about your case this can take time

[charred oyster]

Dm me pls about it with the screens you see the visual bug🙏🏻

[maiden hinge]

The drop rates on lucky Treasury seem off, 15 times at x10 for a total of 10 shards?

[wicked bolt]

Update your game in the App Store

[rough crater]

Updated and restated several times

[wicked bolt]

Android doesn’t have the update that fixes it yet to my knowledge

[charred oyster]

Pls dm me about that case 🤞🏻

[rough crater]

iOS

[sour geode]

MAXIMO is completely unbalanced. This hereo can shot in middle row/in one round:

• 9x 200.9% (3 trigger x3 targets)
  damage (eqivalent of 2002% atk)
  =》1800% damage!!!!
• +9x 89.9%( 3 trigger x3 targets )
  burning dmg (equivalent of 899%
  atk)
  =》809% damage !!!
• +reduces damage in front row by
  150% ( eqivalent of 1500% hp )
  means that navy and tank can with
  regular attack never kill first row
  before air did trigger 3x.

In the time (first 6 attacks) that maximo triggers most of the time 2609% damage, the next best hero seaspray triggers 2 times 290=580% damage while shield is increased 50%. Even preycis can not touch middle row at beginning as he shoots for last row
==》 this is 4.4x more damage than any other hero can do during the first 6 attacks, respectively 3x more than they can do at best the full round

Such an unbalanced skill, either should only trigger in last row and not middle or never more than 2x per round. SEASPRY, MEGATRON or other trigger at max 4x per round but spread over 9 slots.

How can topwar leave such sn unbalanced behavior? Average air beats meanwhile even stronger army.

Come on! Fix it by moving the trigger of maximo to last row or limit it at least to 2x per round and 3x per 2 rounds

[frigid canyon]

Is that’s the new feature of how Springfield go stealth mode, so be it. Otherwise it is nice to have his portrait being presented like other hero’s. Don’t be shy 😂

[lethal silo]

I don't think this is a bug. The new hero is so ugly, he is made blank at first so we are not offended. A bit like the so called NSFW "not safe for work" where it doesn't show his picture I think

[quaint trail]

Update the game to the latest version on google play or app store.

[frigid canyon]

@lethal silo 😂. @quaint trail update fix it. Ty 👍

[modern geyser]

After new update of zoom- fast attack from base crystal cabin doesnt work.

[quaint trail]

Can you please DM me for more details

[gloomy plinth]

Well this mention is wrong
Its atk increase but says damage over
So how to determine what is right

[green harbor]

@proud sail I'm reporting the bug on the skill Basic attribute bonus calculation of the new hero Springfield. the Basic attribute bonus calculation is wrong. if for every 100 DEF, the HP shield effect would inrease by 0.13%, at 5 stars it must be at least like 55-58% and not 45.9% as you can see in the picture.

[rugged drift]

As per my DM to you, the skill is a common skill as shown in the screenshot, you are looking at the rare skills

[hallow plover]

some weird updates. My friend contacted me hey I was about to transfer to new server and I see that after updating to app last night tickets require has been increased.
Personally I didint believe him and update the app a day later and yes my ticket require has been increased as well.
Yesterday Springfield has been released and of course as always no pictures of the new commander update the app from store and thought let me check if my ticket is going to increase. and yes bingo again a ticket require has been increased.
What is the meaning of this is topwar require ticket increasing based on update from appstore.
you can check my account what is needed or how much do I need to develop on my account to increase the ticket requirement from 23 to 25 in 2 days .......? (very sus appstore update and increase ticket and again appstore update and increase ticket!!!!!)

[placid marten]

I can confirm, after update I need more transfer applications, in my case from 20 to 21. They obviously silently updated algorithm for transfer applications, so we can transfer less often.

[elfin blade]

Same problem for people from my alliance and me. 😠

[high ice]

They probably did some sort of change to their ticket formula. Its based on a sliding scale of hidden values.
Yaaayy TW

[ashen lynx]

I’d like to report a bug of being double charged for a package purchased.

[quaint trail]

Maybe your ticket count got updated after you updated the game from app store or you did something that might increase your ticket count. I don't relate to that thing evem tho i made a lot of upgrades the last few days.

[quaint trail]

Contact support in-game

[ashen lynx]

I got the lvl 80 pack (hot sale 12 - $27.99each) and was double billed instantly. I asked for a refund for 1 of the charges from apple and was given it. Because I of refund I had gems removed which put me into a negative balance and unable to play the game fully. I’ve reached out to support in game and was told that they show I did buy the pack twice and I did get it both times. Even though once you buy it once it changes to the more expensive pack, and I only have 1 of the decor pieces confirming I only got it once.

[rugged drift]

DM me your UID and some more info

[lyric crag]

What fck is this???

[charred oyster]

Check your app store if your app has an additional update.

[rugged drift]

There is no need to swear. Just update your game.

[haughty atlas]

Cannot get the game to work. It's frozen. After restarting it is still frozen

[cloud wigeon]

I have already updated, and I also have another problem, which is slow to respond with a difference from the previous one after the last update and the hero appeared in the list

[quaint trail]

Try to clear cache or reinstalling the game if your account is binded to any of your social media accounts

[rugged drift]

There is a manual update. Make sure to check App Store and your current version of the app

[cloud wigeon]

Ok i will try that

[hasty thorn]

Hi. I have a big bug problem with the new hero Springfield. Specific the hero doesn't show up at all and looks like it's frozen. Please check it because I can't participate in the event at all. What other information and where I have to send in order to be able to see the problem?

I wasn't able to send message sooner because of authenticating Discord account.

[tawdry bluff]

please read the pinned message. go to ur phone app store, and update manually

[hasty thorn]

The bug got fixed. 😀 I'm happy for this but still is a veeeery bizarreeee bug.

[pulsar steeple]

When I return to the base from the world map, fireworks go off.
at 2147 server

[silent kelp]

Is the radar spawning 50-150km from your base a bug or feature

[frigid turret]

You Update game on Play store or App Store.

[modern geyser]

The map location indicator (white rectangle) is missing since infinite zoom update. It's still needed.

[somber talon]

Crystal cabin not working the way it should?

[quaint trail]

Maybe you spawned the radar and then moved your base

[silent kelp]

Nope, all the new ones also spawn 150km

[quaint trail]

It's showing properly

[quaint trail]

Can you please DM me for some details

[modern geyser]

nope

[quaint trail]

Please DM me, i need some details

[quaint trail]

zoom out and it will show

[modern geyser]

it should be visible at normal zoom too

[chilly edge]

bro the rectangle is literally there

[modern geyser]

Sis, does my name tell you i'm a man/boy? And no it isn't.

[chilly edge]

doesn't matter what gender u are, just open ur eyes lol

[somber talon]

Accept friend request. Thanks

[glacial folio]

My emote doesn't want to disappear anymore, even when I restart the game.

Everyone can see my emote it does not disappear at all.

[inland vortex]

@glacial folio

[glacial folio]

🤦

[fallen cradle]

We still can't see the new hero. Just buying blanks...

[somber talon]

Pop up the emote again, there’s an X at the right of it

[plain cove]

Did you update the game from app store or play store ?

[fallen cradle]

yes, there's no update option. I have the latest. I can only just open it from there so I know I have the latest but can't see the new hero.

[honest cobalt]

Why can’t create an account on server 2286?

[fiery trail]

I have raised this bug so many times. crystal cabin is great for marches at the 5 second mark or later. Within 5 seconds it’s like artificially slowed down to 4/5. Essentially changed how close I teleport to bases now during SVS. Without the base - there is no way anyone can escape my March if I teleport right next to them. With the base they have 4 seconds to escape since my March just hovers over their base for a while. 😑

[grave creek]

Supplies is super hard to find locations with the new map

[buoyant galleon]

The mini map cursor is Mis-matched to the new map and also the zoom is too aggressive... Makes supply a game luck rather than skill. Not fun at all...

[unborn schooner]

Anyone figure out a solution to error code 401 with twitter

[sturdy geyser]

Any idea when the new hero will be visible?

[rugged drift]

Your app isn’t up to date

[sturdy geyser]

In that case he will remain invisible for a few weeks. ☹️

[rugged drift]

Not interested in updating the app?

[sturdy geyser]

Never in the first week or 2, same with phone updates

[tender ingot]

Why i cant purchase i have enough money in Google play store but can't make the purchase here is the proof o contact play store support but they said to contact in-game developer side from their side their is no problem

[strong quest]

Updating the app doesn’t make the new hero visible. I updated it and he still wasn’t visible for me.

[wicked bolt]

Android? Cause that’s the main one I’ve heard that issue from I haven’t seen any Apple ones yet

[rugged drift]

It’s worked for everyone I’ve dealt with. It’s a manual update not a pushed update

[strong quest]

IOS actually and as for teddy, I went and updated it manually through the apple App Store.

[modern geyser]

🧐

[dry agate]

What’s this arena thing?

[dry agate]

And this port thing

[final silo]

you need to remove the not upgradable part given that it now has a HP buff that can be upgraded

[proud sail]

Plz check if your game is up tp date

[hallow spruce]

I see squares instead of messages, if there are any; in the to-do list is the same bug they reported above; A teleport without name and image; I still have energon and expired vouchers in my backpack (I cannot redeem them)

[dry agate]

Fixed, thank you

[proud sail]

plz dm uid

[proud sail]

did he tell you what he was trying to say ? did he just download a new character style something like that ?

[balmy thicket]

Seems like we’re missing messages on alliance chat, before update you just scroll up and could keep track of conversation, currently seems that some messages don’t show even if you refresh App.
This is particularly hard on Arabic speaking alliances, since translation is hard. Thanks!

[hallow spruce]

I don’t know, it’s world chat and I send you my IUD

[visual sluice]

The marches shown with fighting icon even when they gather or return to base

[strong quest]

Same here, s1954

[thorn night]

Please make my red dot go away! It does not matter if I allow app tracking or not the red dot has persisted for a month straight.

[sudden kiln]

Premium Recruit have a bug! 82.5% of what should I do with Thousands of purples and blues? And Elite exactly the same. Change the ratios please (at least for > lvl 75)

[split nimbus]

This is not a bug, that's just how the RNG % fell this time.

[dusk carbon]

The players he is calling Nazis btw are German

[charred oyster]

@dusk carbon pls send me the screens again per dm 🤞🏻

[sudden kiln]

I’m being sarcastic! Premium and Elite should have another ratios. We lvl 80 have thousands of purples that doesn’t add anything to the game. Like R&D and Tech.

The developers could at least consider changing for something that add more to our game.

[split nimbus]

Even so it's not a bug and doesn't belong in the bug report channel

You can make a suggestion in #📮│game-suggestions 😊

[sudden kiln]

Ok, thanks 😊

[thin veldt]

All my Marches are farming not attacking....

[odd jackal]

Can be attacked & scouted or not ? If you say yes then the are in war condition out of the base try to think about it a bit before you ask

[tranquil ginkgo]

Yup this is new bug after update . Now it shows only attacking symbol.

[thin veldt]

I mean, there was like a little icon saying this march is farming. I thought I was attacking the Dark legions, but it turns out they're in the fields.

[floral gulch]

What is this 😫

[solemn tapir]

What is that?

[gloomy plinth]

I can’t make facilities after upgrade
Yes I have restarted
Yes I have reinstalled

[wintry gale]

We all magically lost garrison units… Have to be reset for some reason today?

[glossy flicker]

When gathering 🙂
When the marche return to the base 🙂

[quiet echo]

Hi. After 1.2999.0 update on iphn6 i cannot run topwar at all. It always stuck at front bar percentage view and force close.

I have reinstalled and off/on my phone. But seems it doesnt works. Any help?
Server 1083.

[unkempt night]

I have same issue load to 20% and crashes

[frozen steeple]

Hi... I hit the dark minion air force to get build plan but instead get merge plan??

[wintry gale]

And again, game updates no units assigned to garrison… Could be expensive mistake that.

[finite flint]

Best of luck pack not giving rewards?

[hallow spruce]

Attacked a warhammer alone, I had no participants 😅

[floral gulch]

Why the tickets keep increasing without doing anything I didn't level up any hero or get new comps or equipments recently
I hope you solve this getting tickets is so hard

[minor yew]

Check if there is game update
Or
Your game app version must be
1.298.0_1.299.0.162

[wintry gale]

You don’t need any it says you have 3/3 lol

[cyan bolt]

On the report you actually attacked navy instead of air force
Oh

[unkempt night]

This is still an issue

[thin berry]

🙈🙈🙈🙈

[untold compass]

When tapping alliance oil field the pop up menu doesn’t move along with you

[wintry gale]

Units keep vanishing… gonna cause no end of issues defending base.

[quiet echo]

Hi. Listed in appstore only 1.299.0. The 1.298.0 is the previous one. And i dont see any newest than 1.299.0. (Without "162" following it).

[unkempt night]

My app version is as follows I have same issue

[rugged drift]

What is your bug?

[rugged drift]

We are aware of this issue and it’s been logged

[empty mason]

👍

[quiet echo]

Same. Here.

[lethal silo]

One of the players on our server (not me) accidentally deleted a gold blueprint last Monday. He has been speaking with support but keeps getting told the system stops it being replaced and fixed. Any ideas how to get this issue resolved and get him sorted out? He hasn't made another accidental mistake in the last 3 months and I understand there is tolerance in the game for this type of accident. How do I help get this escalated/fixed please? I hope you can help advise me - thanks

[gaunt lynx]

Same march in 2 different fields

[rugged drift]

If the case has been closed by support (not an ongoing conversation) HE can report it to a mod to get it looked at. I see no reason why it wouldn’t be.

[frozen steeple]

Look closely at the location indicated on report and the location in the following image

[wintry gale]

Any chance you can flag the garrison issue Ted? Just keeps removing the units we assign… Really quite bad if you get hit

[quaint trail]

@lethal silo that's for you if you missed it 😁

[quaint trail]

For example if you set the garrison 170 ships on lvl80, and you have only 50 ships so they surely will be missing. I don't see this as a bug if i understand correctly

[hallow spruce]

😅😅😅

[wintry gale]

I have hundreds of ships you can see I’ve set it here but then I come back it keeps vanishing and I’m not alone… In fact I just close the app and come back they are gone

Closed app and reopened- ships gone from garrison again.

[scarlet dawn]

How is the Individual Defense scoring calculated? We compared scores after doing it this time, and they don't make sense:

rounds 1-24 100%
round 25:

3876 - various examples of finishing last round, like 4 shots, 6 shots, 100% survive (both tanks in this case)
3860 - tanks, 97% survive, 10 shots
3860 - planes, 75% survive, 18 shots
3859 - ships, 96% survive, 12 shots
3859 - tanks, 75% survive, 11 shots

[elfin blade]

I checked, have same issue. No matter how many times you assign troops to garrison - when you switch accounts or log off and go online again they are gone.

[crimson jacinth]

It looks like he’s got the same hero in two marches, that may be the bug, but if it isn’t then it’s just a mystery 🤷‍♂️

[wintry gale]

Thanks - clearly something majorly wrong and as I said it can be VERY expensive if the defence is not there

[cunning osprey]

You could have someone boop you to see if it's just a visual bug

[wintry gale]

Been booped, visual bug I believe

[cunning osprey]

Well at least you can rest easy knowing your Def is still up till its fixed 😁

[wintry gale]

You can never rest easy with this game and bugs, I’m lucky it wasn’t sending someone else’s units 😜

[cunning osprey]

🤣

[solemn knot]

Someone tell me a rss can have a oil/ farm for 3 day?
That's customer service for you
Where do i get one?
How do I get them?

[lethal silo]

Many thanks for the clear answer. I pass on the information to him. Appreciated

[unkempt night]

This is still an issue cannot get game to load on iphone6. Will this be fixed soon?

[reef slate]

🛑 can you manage Droid attack five times as world boss ❓

[quaint trail]

Try reinstalling the game but make sure you binded your account to any of your social media accounts

[quaint trail]

Can you please DM me for some details

[quaint trail]

better to be asked in #📱│game-discussion or #🖐│player-to-player-support

[quaint trail]

Try #📮│game-suggestions 😉

[ebon ocean]

Does anyone know where to report about missing unit skill?

[quaint trail]

Contact with Customer Services in-game

[reef slate]

❌ When i was slected some event and i see some gift sent me like miracle but really check my valuve bage . There are not gift 🧐 ❓ .. i have regualry this miracle matter in a Transformers event 🎖️

[ebon ocean]

Alright.thank you

[misty crest]

Where can i report if i can’t access my account in topwar?

[rugged drift]

What error are you getting?

[quiet echo]

I sent email to support. Awaiting their response. -and, i'm hoping there will be daily update or kind of that. And try to reinstall it again. It has been 18hrs now, since i cannot login in to topwar.

[rugged drift]

I just wana check
App is up to date and latest IOS installed?

[quiet echo]

Last night/yesterday. Yes. The lastest on yesterday was 1.299.0.
I checked appstore 30minutes ago, there is 1.299.1 version. 5-6hrs ago. So, i will give it a try.

Worse case today after 1.299.1 ; it is need another update from top war ends.

[unkempt night]

The ap update in the story fixed my issue

[misty crest]

@rugged drift i cant open the app/game

[rugged drift]

Do you get an error?

[misty crest]

Its ok now thanks

[lilac plaza]

I was wrong, nо Ret

[steel raft]

Transport team vehicle not moving from 3 days s1208

[steel raft]

My id : 585160516800

[modern geyser]

1)Maybe it’s already full ? .. when’s it’s fulled event isn’t giving tasks and stops working.
2) check tasks if you’re completing them in a correct way

[steel raft]

It’s not full, let me observe the fuel after completing the tasks

[quiet echo]

To answer yours, Yes. All of them.
update today's daily maintenance indeed fix the issue.
List on the appstore is newest to the last 1.299.1 (13/08)
Just like @unkempt night mentioned. Indeed it is fixed.

[rugged drift]

Do you have a screenshot

[scarlet dawn]

The logic makes it look like there is no logical way that a regular player can know about the answer - thus, devs are who it makes sense to ask.

[modern geyser]

The event is displayed but I can't get there.

[quaint trail]

Reboot the game and you will see it

[modern geyser]

I updated and restarted the game. It's not there

[ivory linden]

Purchased Springfield Hero Pack for 10 skill shards today (13-Aug). The transaction succeeded via Apple Store, but the skill shards were not awarded. I had previously purchased the single-shard pack and it was fine. Appears to be a bug in the Hero Pack page.

[quaint trail]

Please DM me

[quaint trail]

Contact Customer Services, they are the way to go in those situations

[lilac plaza]

@rugged drift Good evening, I wrote you a private letter, please check when it is convenient for you. Thanks!)

[dim moth]

Hey. I found a small mistake randomly. You can’t write word pot at least on world chat, changes into ***, but ,, pot” doesn’t seem a bad word 🤔

[worn wigeon]

Whats wrong with this picture?

[cyan bolt]

Alliance fights between the same server can happen on WoO, just that it is extremely rare, on the 2nd picture the battle started

[worn wigeon]

I'm talking about the time difference ands the Spanish translation has more information than English

[verbal sparrow]

In the Spanish screenshot, they did something with their phone. This is not a bug in the game.

[worn wigeon]

Ahhh

[worn wigeon]

Also that battle didn't start at the time those screen shots were took, I'm in Marvel and we hold the #1 spot

[charred oyster]

It's a "bug", "hack" what ever you wanna call it, you basically sneak around the game settings and see your opponent before the battle.

[wheat forum]

👀🤔👍😃

[proven sedge]

I don't see this so ,and supply event disappear for now

[gleaming dagger]

Get rid of this zoom… most annoying part of the game now… hated it in EL… hate it worse now

[proven sedge]

Where is my supply event!!!

TOP BUG!!!

[split nimbus]

Pot is another word for a plant based drug and so, despite it being a generally inoffensive word, it's blocked.

[wheat forum]

And how do you imagine that I say pot if I'm sharing a recipe for Irish stew? 🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️

[split nimbus]

Pan is one I usually use 😊

[grave creek]

Mass rally can't set timer anymore, defaults to 1 minute

[wheat forum]

Can't cook stew in a pan, man.. 🤦🏻‍♂️

[charred oyster]

@graceful river @maiden hinge hey, ideas or improvements about the zoom in #📮│game-suggestions pls 🤞🏻

@worn wigeon @tired glade and those aren't bugs, pls also in feature request or name the bug directly MrJugga🤞🏻

[eternal brook]

ID scoring is broken please fix

[placid marten]

You use punctuation. For example pot. (Notice the dot)

[plain garnet]

I found another one! The rewards are off center on some of the missions

[velvet sequoia]

I noticed yesterday when people left for odinium all the barns disappeared, is this because you have used the El template and it's a bug that will be fixed, or one of those things that's changed without us knowing, as it's not popular?

[placid marten]

Buildings are removed if owner left server. War of Odinium is on another server. Hence disappeared buildings

[velvet sequoia]

Oh no 😲 another reason not to go mech route, thank you

[high oar]

Its Not working when you was to close to the enemy.. the march queue is on the enemys base but it takes 2-3 secs to atk successfully

[quaint trail]

This concern is already reported to devs

[frigid depot]

Not getting rewarded for Rare Treasure Guard Attacks - twice in the last 24hrs. Anyone else having this issue?

[quaint trail]

It should be killed before the timer hits 0, and you'll get the rewards in mail

[frigid depot]

Oh I see, it needs to be killed

[maiden hinge]

My comment wasn't a feature request. The sensitivity on adjusting zoom is way too high

[modern geyser]

Encirclement doesn't work. Doing exactly same damage with and without 2nd unit type...

This is during indiv defense

[quaint trail]

Encirclement always works as long as there are more than 1 type of units in base or building, not required to be in the march

[modern geyser]

Oh wow really? During defense then I guess? When attacking it needs to be in?

[quaint trail]

When you attack, you should include more than 1 type to benefit from encirclement. Anyways this is not a bug so better take it to #📱│game-discussion

[cloud wigeon]

Am I the only one suffering from slow response in the game

[split nimbus]

But you want an improvement to what is already there, that's a feature request, not a bug

[maiden hinge]

Every bug in this game is an improvement to what's there

[elfin blade]

You are not the only one. It's driving me crazy. Attacked an "empty" field in the dimensional mine and ran into a whale. DF are not showing on the map. Alliance members that went to another alliance for silo still showing with our short but witch orange March lines....
You name it, we have it. 😬

[buoyant stream]

The ranking list on pop star is blank it only shows your own position. Not only for me but everyone in allins has the same problem

[cloud wigeon]

I finally found someone who has the same suffering as me...... Thank you 😭😭😭😭😭😭

[cyan bolt]

People needs to receive/donate at least 100 roses to appear on the list, not a bug

[long ferry]

Yuu keeps getting replaced on warzone daily. This never used to happen and it’s making me lose unless I double check

[solemn knot]

No response/ reply...

[quaint trail]

you can send you're units without gathering skills or gathering heroes to get the most time and this isna bug so better take it to #📱│game-discussion or #🖐│player-to-player-support

[quaint trail]

It's because you set this formation by hand last time so it'll stay like this

[long ferry]

My last formation was with Yuu I fix it every reset after I lose

[dense tulip]

hi guys i need help

my account is connected to an msn email, so i cannot login via the app, only the browser. But the browser game does not have any options to link to facebook or google

How do I link it pls help. ive been waiting for topwar customer service

[winter zinc]

You guys aren't alone, I have multiple accounts on multiple phones and on multiple networks, all have slow response, delay and lag that peak at certain times and certain screens... the response to this and many many other people has been (Have you updated the game) which is the equivalent response a noob Tech support guy would give saying "Did you turn it off and back on" ... its the game and the servers they refuse to optimize...

[elfin blade]

Thank you! Your response is right on the spot!
They refuse to optimize anything except the UI. It's sad. 😢

[quaint trail]

You cannot on the browser version

[mild spear]

Seems to have lost how many of 50 10 I've completed..

[split nimbus]

2 things to start with to rule things out:

1. have you fully restarted the game, including closing it in the background

2. There is a new app store update, have you done it yet?

[oak violet]

Translate button isn't working for me.

[quaint trail]

Restart the game and try clear cache

[hasty current]

Why is nothing working for Google with topwar like I couldnt make a purchase so restarted game now I can't even log into my account via Google I click it and nothing happens

Now I got this awesome Topwar this is the third time I've had this happen to me

[tawdry bluff]

please look PM

[topaz current]

It says Gira triggered 5 times. This is not true. Units died before triggering

[arctic light]

I sent an in game help request already but just trying to resolve this as soon as possible. Opened up my game to see all my vit flowers were used.

[quaint trail]

Contact with customer services and they will solve this for you and reverse the vit back but I wouldn't recommend using any vit until CS respond to your ticket

[fathom estuary]

@quaint trail Hello, I bought 99 exclusive skills for Selina but got Nereid instead. I've been trying to reach support for 2 days and no one is taking my request. Any one could help?

[quaint trail]

They will probably answer you tomorrow, the longest duration CS will take to answer is 3 business days. If that will be the case, please DM me.

[wicked bolt]

This is not a bug it’s a intentional feature 😁

[red ingot]

who do I talk to of about double charge of a purchase?

[rugged drift]

You need to contact in game support

[red ingot]

even when they aren't paying attention to what you're saying?

[rugged drift]

If they don’t respond in 3 days or close the ticket without resolution then a mod can escalate it

[red ingot]

after 60 hours, I have to tell Google there no resolution. did I still want to reach out after 3 days here?

[brazen tiger]

I have been muted by a mod or supervisor with no reason why can someone explain

[tough vessel]

many things are useless in tw and those which are usefull or rare comes with 0.0....% possibilities

[modern geyser]

Bonjour a tous , je comprends pas avec les peintures d'amalia, j'active le bonus PV qui doit être toute unités et ça me met pour le terrestre

[quaint trail]

Quant à l'anglais, c'est PV pour les unités de l'armée uniquement. Je pense que c'est un problème de traduction. Veuillez l'écrire dans #📝│translation-suggestions

[modern geyser]

Ok

[midnight patio]

@snow grotto You already mentioned at general, this channel is only for bug reports

[errant forge]

請問你們聖誕城堡到底需要多少時間? 持續回報都半年了還修不好，影片中完全看不到衝刺效果

[quaint trail]

The 5 grids boost is still working but with the infinite zoom map it won't show properly.

[errant forge]

看不見效果我要如何知道「有沒有效」? 你們要提供時間計算公式嗎?

我看見「出發」直到「到達」都是「同個速度」，你卻告訴我他有正常運作?

[quaint trail]

It's just not too obvious when you zoom out i guess. Maybe if you zoom close you'll notice the boost. But it's working properly so don't worry 😊

[quaint trail]

When you sent, it was 5 seconds.
When it came back, it was 7 seconds.

[errant forge]

你在說什麼? 本來進攻暗黑軍團就應該比較快吧? 若沒有，你們是不是又有新Bug?

[errant forge]

這對你來說是否足夠大? 到達後又重新行軍一次，你告訴我正常運作?
這商品半年來沒有正常過，你們只會一次次告訴我這是正常運作，沒有任何問題?

[quaint trail]

Please DM me for more details

[crude sundial]

The boost from the crystal cabin DOES NOT seem to work

[minor yew]

We have logged the ticket 😉wait for update

[crude sundial]

Thanks 😉

[young abyss]

Last week I purchased the Base 1 package. The Base never showed in my inventory.

[split nimbus]

Have you sent a message to in game support yet?

[young abyss]

I'll check

[rugged drift]

If you are an R4 you can try to send an alliance mail, it will produce a reason for you.

[rugged drift]

The base should appear as a tile in your inventory and then click to be activated. Then it appears in your base list.
If this DIDNT happen you need to contact in game support as they can track your account

[worn wigeon]

He has, he's from my alliance on s2216

[tawdry dew]

Bonsoir je n’arrive pas à installer la compétence spéciale de bulblbee pourtant j’ai tous ce qui faut

[orchid zinc]

My game is crashing (just quiting out) a lot. I have reinstalled the app with no luck. Seems to have been going on for 2-3 weeks. It will quit at least once every 10-15 minutes on average. On iPhone 13 Pro.

[hexed sun]

Is everything the app and your settings updated? If so, I would maybe find a local apple store and see if there’s water or something in your phone. Maybe it’s not the app, do other apps close often for you? Otherwise I have no clue, iPhone 13 is a new phone so it’s not that your outdated.

[proud sail]

你好，這個顯示確實有點問題，特別是開了無極地圖之後，效果是0.1s衝刺5個格子，時間比較短的導致的，實際上他是生效的，我們看能不能對此再進行一些優化，不好意思為你造成困擾🙏

[errant forge]

https://drive.google.com/file/d/1xqruDhho4__kwBeRWwL7gI99jOzCJ1r_/view?usp=sharing
相同的物件、列隊，第一次跟第二次面板顯示時間不同

[serene canyon]

Hi is there some issue with linking account to Twitter? I am getting Twitter: Http request failed error 403

[full geyser]

Pioneer Trial purchase gave me the gems but not component boxes. I have contacted the CS, but also crafted a few more components from stones while I still haven't received reply. I hope I haven't messed things up. Shall I stop playing until it's resolved?

[rugged drift]

This is for #📱│game-discussion or #🖐│player-to-player-support

[rugged drift]

No you are fine, please wait for CS to respond

[proud sail]

Plz check if your game is up to date in your app store

[grave creek]

It is up to date in the app store and this only happened right after the maintenance was finished this morning

[charred oyster]

The update just got uploaded, give it some time to stabilise and finish 🤞🏻@snow rivet

[mild spear]

Really... Do i need this pop up every time... Cos it will "bug" me..

[proud sail]

Kindly post it in #📮│game-suggestions

[mild spear]

It's a bug, it's bugging me

[proud sail]

[mild spear]

Lol

[elfin blade]

It's bugging me, too. 😆

[modern geyser]

Definitely a bug. Not a feature.

[random lodge]

It’s a buggitybugbuggy

[modern geyser]

It was reduced +2. 🤔🥹

[gloomy plinth]

an activity in top war means - spend money

[finite ibex]

Got this weird bug. I call it the “Alzheimer”-bug. It assumes users suffer from Alzheimer and constantly reminds user of Diana’s skill. It thinks that if not users might forget.

Being a healthy younger person, it triggers my anxiety for dementia and other mental illnesses. Delete it, please

[quiet echo]

I am thinking about topwar has update to app store too? Since i am using ios, i found that the lastest update on the appstore is four days ago. 1.299.1. In which i believe, this is not the today's update in terms of appstore apps. My ios is updated. Although i am using iphn6 with ios12.5.5; the other game is running fine on mine. And this kind of situation never happens in that other game, i can install the update both manually (by appstore) or by the game apps.

Would you mind to check again?
(fyi), i am using ios 12.5.5. Iphone6. The lastest Topwar apps update is still 1.299.1 (4days ago). Couldn't found any newest.

[proud sail]

Hello, the latest version is 1.300. Coul you plz dm uid ?

[quiet echo]

Sent

[worn wigeon]

So 2216 just got the zoom update so I don't know if this is intended or a bug so I'll just post it here. Is there any way we can make that white box bigger? Back to normal size?

[quaint trail]

zoom out and it will get bigger, this is the right size you're seeing now from the map

[worn wigeon]

I appreciate that

[fleet sparrow]

@upper flame please ask in #📱│game-discussion #🖐│player-to-player-support , this channel is for bugs only 😁

[upper flame]

Pretty sure it’s a bug nothings changed but instead of winning by 50% I’m losing by 50% consistently

[unkempt night]

I am having this issue to. With game not@loading on iPhone 6

[quiet echo]

Wait for the update. I talked with @proud sail regarding this. And need to wait update from the appstore. It should have been the lastest 1.300. Not 1.299.1. Probably tomorrow.

[mild spear]

There's a bug in ID, same score yet one guy 1st and I'm 2nd... Booo hsss

[frail karma]

Go to older servers, entire top100 gonna have 3876. It's the highest amount of points available in the event. The scoring is off though, as everyone who gets 3876 gets first price, so those below are moved up accordingly (same scores shares prize)

[mild spear]

So I'll get first place prizes?

[frail karma]

To make it clear: sloth & Beowulf will both get 1st, Marax 💀 will get 2nd

[frail karma]

I'll also get 1st, even tho it doesn't quite look like it 🤣

[mild spear]

Boom so the other guys all get 2nd?

[frail karma]

Yes

[red trench]

The game doesn't render the game chat a lot of the times since the new GUI of the chat system. The chat section would just be grey and nothing will show . You have to close chat and entre the chat log again for it to be fixed... please work in it its annoying.

Also the framework for the New GUI on zooming out renders very slow and makes the game lag . Furthermore the white box on the top left map is not even visible when zoomed into base which needs to be fixed as its in no use for now

[slender gyro]

that was bugs

[rugged drift]

You asked someone to explain it… so you are either reporting a bug or need it explained?

[sharp imp]

When you 5x a dark force with Diana (saves 10 vit) it says you saved 2 vit

[unkempt night]

Thanks wish they would quit pushing updates before event ends I lose a day of gathering and completing event I planned to complete before reset

[exotic nacelle]

Same problem, I am with iPhone 6s and almost every time after update I have problems with logging into game. Hope they fix it, it’s very annoying

[pale steeple]

without cp changed to above 1 how can anyone transfer

[warm dome]

The capital holder is the only one who can change that.

[pale steeple]

No it was not changed and still there was transfer

[nova monolith]

Dragon breath isn’t effective solve it please !!

[slender gyro]

i was mean why is it happen J15 dmg more than K3 , even J15 is not against of army

[rugged drift]

J15 has a 60% Atk added to all units

[rugged drift]

What do you mean it’s not effective?

[floral gulch]

You forgot individual defence ranking rewards ...

[nova monolith]

@rugged drift

[compact whale]

Look here 😁

[nova monolith]

Yup thanks 😊
And sorry for misunderstanding 🙏

[ionic karma]

My march keep getting stuck. I have to restart app after each rally.

[floral gulch]

.............. 🙄

[rugged drift]

Are you sure check your mail. I got mine.

[quaint trail]

Are you sure that you are in the ranking?

[floral gulch]

Nothing there and yes I was in ranking LiT

It's fine not worth it 😉

[left wedge]

Can I take it

[wild depot]

Why is this animation not visible in the game?

[rugged drift]

Can you screenshot your mail for me

[lament mango]

Unfortunately not for me either

[ashen raft]

there is a big mistake in army time

[modern geyser]

How to check server status like when a server will go under total war zone

[thin veldt]

Here #🤖│bot-spam + you can ask in #🖐│player-to-player-support or #📱│game-discussion

[modern geyser]

Thanks

[compact heron]

i got the new skin and its not loading up I even checked my game to see if it was up to date on the app store nvm I opened it through the app store for the 8th time now and it worked

[unreal locust]

Dragon breathe buff is not working

[quaint trail]

close the game and open it again until an update will pop like this

[quaint trail]

it's working right but under a different name, "Limited-Time DMG Increase"

[lament mango]

where is the dragon

[finite lynx]

Flew away

[lament mango]

It's not exactly like in the game

[split nimbus]

It's a base decor, so it's not part of the skin itself, and is a separate purchase

[split nimbus]

It's a base decor, so it's not part of the skin itself, and is a separate purchase

[split nimbus]

Correct

[sterile bridge]

“May throb voucher” —> august throb voucher?

[lament mango]

Then please change it because it is not exactly like in the game

[split nimbus]

The base decor isn't available for purchase yet

[lament mango]

Why do you have to buy it again if it's exactly like that in the picture? I don't think it's right that you have to buy it again

[gloomy plinth]

More money

[lament mango]

Yes I think is not good

[split nimbus]

I'm afraid you misunderstood the image.

The base skin is exactly as you see it in game, with the different way of showing a burning base.

The glowing dragon is an extra decorative thing you can buy separately, like the fireworks, exploding bomb, and galaxy, it's not part of the skin though this time they made it to perfectly match it

So what you see in the picture is 1x base skin
1x base decor

This is where the glowing dragon part will show up

[lament mango]

Then they should write it down exactly like that and not do it like this when the dragon is coming

[split nimbus]

They did put above the images that a base decor was going to be offered

However I can see how you could misunderstand it

[gloomy plinth]

It was not written that it will be separate
Pictures were under the Base skin description

[split nimbus]

The thing is that for the messages sent in the #👀│game-spoiler channel is that they have to put the text first, then the images for it to go.out as a single post

So in the end it's a misunderstanding, not a bug

[lament mango]

But then I want my money back because that's not the way it is

[split nimbus]

Please contact customer support for that, they deal with that sort of thing 😊

I'm sorry but could you please use another channel for this, #☕│off-topic , or perhaps #📮│game-suggestions as it's not a bug

[late snow]

Map UI does not update correctly sometimes when troops are back it still shows as it is on march. And when you send it again it shows like it is multiple times on march. Quic fix i can do is visit at base view an then come back on map.

[night marsh]

Game lags on every second feature. Please make game load faster

[modern geyser]

Better give some compensation for the overpayments.. now android players have the same prices like apple players. But had to pay more since beginning... and this in the same country. Didnt know apple Euro in germany is different to Android Euro in germany 🤷🏾‍♂️ i calculated. It is about 700 Euro difference now 😅

[grim solar]

Every time game download take me a day and half before it works

[modern geyser]

Hi,
New base march doesnt show.

[craggy flicker]

New base looks like this on world map

[cyan bolt]

You need to update your game, should fix it, oh well then wait some hours, an update should appear, if it's fixed then i would try to contact support

[craggy flicker]

I don’t have any update to download. I checked, it was my first thought

[night marsh]

This banner is a bug not a feature. It needs to be reported. Please remove the banner/bug

[quaint trail]

Try to update the game through app strore and clear cache

[quaint trail]

It's not a bug, it's a feature...

[night marsh]

Nope nope, it's a bug for sure. Can't switch it off

[quaint trail]

Check if the game is updated on app store, or try to open the game and then close again until it will start a download ingame like this one 👇.
The latest update is 1.300

[night marsh]

I stopped using Diana because of this bug. Please fix it. If it was intended to be a feature, it's a terrible feature. Allow is to switch it off. No one wants it

[grim solar]

Been doing that nothing

[wide mulch]

I think there is a bug in the game. It's not giving navy heros, and navy skins, it's just giving Air and Army mostly. Please fix it

[grim solar]

1.2.9

[grave creek]

It doesn't work like this when donating to alliance droid why?

[unkempt night]

So how long does it take for Top War to publish the new update to Apple ap store. This is the second time this week we have had this issue. I understand the need for updates however the poor planning of when updates are released have caused players like myself to miss out on bettering our account through the daily tasks and doing events before they end.

[quaint trail]

I tried that couple times until i worked

[quaint trail]

It should be released on app store if not then the update will just pop when you start the game

[grim solar]

This happens after game updates

[tawdry dew]

Bonsoir petit problème pour l’installation de la compétence de bumbebee quelqu’un peux m’aider merci

[solid stream]

March gets stuck when out. Have to restart game to get it back. I see a few other players with same issue

[unkempt night]

Game still does not show correct update version in Apple ap store

[queen lily]

Not able to log into my Facebook bound account. Any others with this issue?

[dense compass]

I’ve also been experiencing the same issue, still can’t see an update

[inland cave]

I am too

[hollow tendon]

Same

[unborn drum]

The dragom maw did not showing in my game, I m using iphone and there is no update in my app

Like this😭

[stiff sorrel]

Same

[tacit vine]

Same here, no facebook access 😩

[little silo]

I can't log back into my main account. I do have access to that account through the Web Browser version, but the Mobile version gives me a Login Failed error

[runic mason]

Same with me.. Facebook binded account can't be access..

[proven sedge]

@quaint trail

[modern geyser]

Mines not logging into my Facebook account either. I'm missing droid

[quaint trail]

Check your internet connection and update the game to the latest version

[quaint trail]

you'll get an update when you start the game not from app store

[quaint trail]

@unborn drum

@queen lily @little silo @tacit vine and all the rest players with the same issue.
Update the game to the latest update and clear cache, some connection might be also from facebook so nothing the game can do.

[quaint trail]

you want to be rude and ask for help, alright what can I help you with.

[tacit vine]

Game is updated from Google play, cache is cleared, and phone is restarted. Still the same error.

[little silo]

Did it already. I even deleted the app and downloaded the game again and still can't connect through Facebook, but I do can connect to the account I have conmnected through Google.

[quaint trail]

@tacit vine @little silo
As I said the problem might be from facebook itself, try to connect your account with facebook again later when the issue is solved if there is any

[sharp imp]

Same

[little silo]

Will do!

I'm lucky enough I still have access through the Web Version, but others are gonna have a harsh time 😅

[unkempt night]

I have done everything you said game loads to 22% and crashes. I am sorry I wasted so much time on this game.

[tacit vine]

https://h5.topwargame.com

This will let you play on chrome browser

[unkempt night]

I have done that not going to waste my time with the web browser version.

[chilly violet]

Any solution for if the game won't let you log in?

[unkempt night]

No, use the web version

[cold tapir]

its not loading, but everything else is working

[hybrid pike]

Ships vs my tanks was last week and tanks vs my tanks today with new skin and numbers for hp has not changed 🤦‍♂️

[modern geyser]

Thanks

[rare tide]

@rugged drift I'm having a problem with my account

[mortal roost]

Unable log into my Facebook account (｡•́︿•̀｡)

[lost sluice]

Can't switch account from Facebook

[unkempt night]

This is a big report on web version of game since I am forced to use it until they release an ap update. You are unable to collect your free vip gold. As a player I have no use for gold but this should be fixed

[honest cobalt]

My account deleted itself and says it’s no longer connected to my twitter account. I tried going through customer support but it’s been days and they give me the run around

[mild stag]

Based on the number of players having trouble logging in via Facebook, it looks like updating the app to its latest version is not the solution for the problem right now.

[modern geyser]

Another bug really? Bravo top war you ruin people's fun like this 😒

[lusty bough]

Having same Facebook problem

[modern geyser]

Seriously?

[unkempt night]

New updates version just appeared in Apple ap store.

[modern geyser]

I did that and nothing 🤟

[ashen raft]

is it really a new bug

[ashen fern]

Same thing with Twitter. Error message: HTTP request failed, Status 401. 😐

[charred oyster]

Guys pls no discussions or conversations here 🙏🏻

@honest cobalt dm me pls if you still have the log in problem

[modern geyser]

I've tried everything and still can't get in

[modern geyser]

Fix the game and we can go play in peace 😒

[charred oyster]

@brave glade watch your language in this server. 🙏🏻you can dm me for you problem

[stable bay]

I cant access my main account that is connected to my fb ! Anyone else having issues ?

[charred oyster]

Dm me pls @stable bay and everyone that can't log in via Facebook

[solemn tapir]

Activate Dragon Breath but doesn’t work on warzone exercise

[charred oyster]

The place got moved in the stats

[solemn tapir]

Ok thanks

[tulip inlet]

Can I report here also a player mistake that may can get undone?

[tawdry bluff]

if you want to report a player for doing something against TOS, please use costumer support for fastest result 🙂

[tulip inlet]

No it's a fault I did during work playing the game. I deleted my golden Army equipment by mistake....and I'm asking about a undo possibility like on Word or Excel STRG-Z...

[tawdry bluff]

costumer support in game 🙂

[old timber]

raise it in game support they might help to get it back

[tulip inlet]

I did but no positive feedback.

[old timber]

check with any developer possibly Rubes in case they didnt help [Send your UID and Issue details to her]

[tawdry bluff]

no need send a dev, u can send me @tulip inlet a PM 🙂

[tulip inlet]

I do so thx

[slender gyro]

what the hell is this

[pseudo stream]

In svs, S374 meet s386-372-386-372-386.... match making have any bug?

[hollow oasis]

Noticed yesterday the August vouchers are available to trade in the item exchange store and the event is still ongoing. I traded my vouchers in believing the event to be over, since the game never includes current event items in the store. But this time it did. Don't care for me, since the event had bad items to trade for, but this can not be repeated, as it will be a big issue.

[pliant pecan]

It's not a bug, it's called being to lazy or giving a dam...we are facing 520 for the third time.

They are too busy working on the next skin then actually fixing problems

[modern geyser]

Hello, do you think this is a bug, materials required for the green and purple equipment are different

[split nimbus]

It's been like that for as long as I've played, I don't think it's a bug as such

Please ask in #☕│off-topic or #📱│game-discussion , it's not a bug 😊

[glossy flicker]

U have sent many mails for the new price for some contries and i dont see the changes yet if someone know let me see

[still bronze]

🤔

[analog cedar]

Not a bug it has been like that from the beginning

[still bronze]

Since the beginning of what? I've played this game for over 2 years and wasn't always like that. Quit being a dev boot licker

[late snow]

Yes.. it has been same all the time i played. 2 years and 8 months

[quiet echo]

But it is not worked for me. How is yours? 1.300.0.64. But same like i reported here. Crash on loading at 87% (the most).

[charred oyster]

Price changes got made for android and euro, they don't have a difference to apple anymore

[runic sun]

Cosmetic base-island bug?

[somber talon]

Bug or not? Requirement for antenna is different compare to other green and their gold counterpart.

[split nimbus]

Not a bug, it's always been like that

[cyan bolt]

Your extra march queue (R5 giving leadership to other or the extra march queue item expired), but you still keep that extra march till it returns to base

[night marsh]

Side bar doesn't load. Clicked on the chat and then swiped open the left panel and it doesn't load

[drowsy goblet]

Nope, I don't have any extra March queue.

[verbal sparrow]

Your “platinum commander” monthly may have ran out.

[drowsy goblet]

but I don't have monthly pack...

And then this happens when I try to report the bug!

[sterile bridge]

I can use the “may vouchers” to get to the august shop in which I can only use the august vouchers to redeems the rewards after the first day of the event I earned may vouchers 😵‍💫😵‍💫. Copy paste codes still needs tweaks 😗👉🏻👈🏻

[junior crow]

This is possibly the worst reason for not changing something

[hardy radish]

Can someone help to fine my ⭐️ Favorite location

[daring gale]

topwar web does not load completely

[daring gale]

<@&667608292981211136>

[plain cove]

i dont have the same problem, can you try to reboot your device and check internet connection ?

[daring gale]

i have tried everything still it is not loading completely

[heavy trout]

Kindly click to magnifying glass emoji under the map(on the left upper side)

[placid marten]

It is bug, as all other equipment require same materials, with same ratios, only this one is outside of this pattern.

The game is full of long standing bugs, this doesn't mean it's not a bug, if it's in game for a long time.

[green crown]

Can the game show me how to use hero level 7 skills on new heros? And show me report where year 2022 heros with equal stats are loosing to year 2021 heros ?

[frigid turret]

That's not Different brother

[frigid turret]

Because this is August month... You can't used those vouchers on different Months

[unkempt night]

I am having the same issue day 2 of no game access

[minor yew]

Check #🆚│battle-reports

[quiet echo]

Yes. Indeed. Me too.

[tame charm]

I purchased the new Celestial Dragon base decor earlier, but it is still darkened out as if I didn’t. Help me please

[tame charm]

Nevermind, I’m an idiot. Didn’t realize it went into my inventory and I had to “open” it 🤦🏻‍♂️ 🥴😂

[grim solar]

Still can’t get in the game it updated any idea what to do

[unkempt night]

Apple ap store says the game works for my iPhone like hell it does. 20% and then closes. I guess this will not be fixed then

[minor yew]

May be other apps takes space as well that might be problem
Try clearing cache / restarting phone / force close unwanted apps

[hardy radish]

Thank you 🙏🏼

[hollow oyster]

I need to restart every time and more over I have updated the game

[silver flax]

I used my shadow dragon buff then attacked in WZ and Standtable and it doesn’t show anywhere in Stats as be applied does it no longer work for those things or is that a bug

[compact heron]

HELP! Newer servers are bugged I haven't seen any posts about this in bug reports so maybe everyone forgot 😵‍💫. Newer servers don't have an up to date free hero rotation like older servers 😵‍💫. My request has been in feature requests for a bit but I just realized it must be a bug instead. Didn't know if y'all knew. Can't tell if this is a gimmick to make more money 🧐.

[mellow ivy]

I lost my blue chest in deep sea after update. Before update is 7 blue box. After update become 0. Please help. Thanks

[charred oyster]

The effect moved its place in the stats 🤞🏻

[vernal iris]

Didn't get the rewards mail for one of my facilities that ended today. my bran and oil ended around the same time this morning and got the mail only for the barn. Haven't seen this before and hopefully was just a one time glitch.

[silver flax]

Thx

[final silo]

is it on purpose that the hardcore shooter decor is so big?

[merry steppe]

Nightmare Canon decor broken

[quaint trail]

Contact ingame support

[quaint trail]

Make sure to update the game to the latest version on app store

[quiet echo]

Cleaning space and cache and let more space? Even factory reset? Done. Not working either.

[ivory star]

Towers don’t work for WB.

[cyan bolt]

By the way, this channel is to report bugs so i would delete the message 😅, dm Maymi, he has the DMs open

[quaint trail]

@warm violet you can DM me

[fickle steppe]

Purchased the 8.99 equipment pack. I still have no equipment! From the pack

[late snow]

Golden Blue print sharads are not in correct categories... In weapon section is also stuff from motors and detectors

[hallow plover]

Decorations bugs out look at the size and totally different design then what it should be

[floral gulch]

Maybe you have to fix port tickets increase problem it increased without any reasons I stoped developing everything and it increased with 2

[alpine eagle]

Hardcore shooter is bugged

[unkempt night]

I am having same issue day three now where I cannot access game on iPhone 6

[wicked bolt]

What?

[opaque yarrow]

Hi, pls check 2078 server, it's over 120 days but problem.

Problem

[cyan bolt]

Their server leader needs to adjust the cp history required, it is at 1 so nobody can join it right now unless their leader changes it, i would write to the leader if you want to move

[elfin blade]

Tywin looks a lot like Rambo. 😂

[floral gulch]

Lol I got muted 12h in the game cause I sent the same message 3 times by wrong cause my internet is bad now fix it please

[undone yarrow]

Haven’t been able to look at any reports

[hollow oasis]

I change my pfp and I come back to seeing this. Its on every base, to include my own.

[midnight patio]

Hello @pallid spade this channel is only for bug reports, you can share your idea under #📮│game-suggestions

[hoary valley]

Hello..Hello ....bug or programmed.....no more GPS on the game

Can't use it

[cyan bolt]

It's between minimap and the amount of marches you've got, you can see the magnifying glass with server and cords between those two

[hoary valley]

Oh oh sorry ....I saw now ...maybe change place of my post or delete it.....thanks

[hoary valley]

Thanks...Can't find on first ...delete my post...no Bug any more or moving in onother place

[opaque yarrow]

See icon & server ( prepair zone ) it mean transfer not allow

21 apr + 120 days = 19 Aug

[lean rock]

need help, I don't get buff dmg inc from dragon breath (shadow dragon base skin) last 3 days. is this bug?

others = 0%, any mod can help me please

[cyan bolt]

Dragon's Breath was moved to have their unique line (Limited Time Damage Increase), go below and you should be able to find it

[lean rock]

ohh, i see. thank you sir

[lime narwhal]

2078 The server is open but there is an error that prevents other members from relocating the server

@cyan bolt

[charred oyster]

2078 is still in the "Preparation zone" until the server is 120 days old transfers aren't possible @lime narwhal

[lime narwhal]

If so, is it possible tomorrow?

[charred oyster]

Ah true, 2078 is 121 days old. Then the problem could be SVS or the server from where you wanna transfer to isn't in the support zone

[lime narwhal]

Can SVS be a problem?

[charred oyster]

Yes, until after reward stage transfers are closed.

[lime narwhal]

Can I sign up after receiving SVS rewards?

[charred oyster]

If both server are in support zone it should be possible yes

[lime narwhal]

Thank you

[mint lion]

Check below the mini map. Its moved there 😂

[quiet echo]

Any response for this?
What is the current version of the top war : battle game apps?

[tawdry bluff]

please restart game and send me PM if didn't worked out.

[severe flower]

It worked thanks for responding

[winged sundial]

My game has been lagging extremely bad since yesterday. Are they working on the servers?

[sterile bridge]

Well I earned may vouchers this event and the may voucher redirect me to the store - it’s a bug… too hastily copy paste coding

[quaint trail]

Make sure it's on latest update, and it might be from your phone (not much space, low battery, old phone,...)

[undone yarrow]

Still can’t see battle reports

[quaint trail]

Check your internet connection if it doesn't work, clear cache & update your game to the latest

[cedar pier]

Can’t just be me seeing almost nothing half the time.

[lost sage]

The app is lagging really bad 😞 taking way too long to load when open mail trying to making repairs everything is slow way way too long of time to load doing svs got hammered may would have happened anyway but still give me a chance to kick some azz.
Very upset 😢😢😢😢

[jaunty garnet]

Please look at 1235 svs. We had our capitol and theirs at the end. Reports to show. But it closed off showing we lost ours and they held Thiers. Incan get copies of the reports.

[craggy goblet]

Again this problem can't you guys fix this 😑 it's really annoying when we are playing events and this kind of things happens again and again

[tame sonnet]

Many lags during SvS. Seems they are still an issue after. Lost alot of troops/battles due to this...

As shown 2 marches of diana out.. marches returning are stuck on base.. same issue during SvS. Not knowing if a march arrived yes or no... FIX

[daring knoll]

They don't care its been like that for 6 months

[faint heron]

How can I get back to my server, I brutally logged out

[gusty geyser]

If you hold capital until the end during SVS battle stage, shouldn’t your server win capital and the opposing server lose it based on these rules? If so, this did not happen during my SVS.

[gusty geyser]

This is last defense report of capital before capital ended at 8:50:00. Two seconds before the end and I defended/won.

I don’t really care about server losing their cap leader or not, but I’m helping an alliance finish their SVS feat and they should have received a badge for this and they did not.

[rotund sable]

You didn’t conquer cap because it says no one did. You need to hold it for the full timer at the end in order to get the points, not just last second

[gusty geyser]

That’s not what this says tho

I understand what you mean by the full timer. I held it for a bit at the end but I don’t believe it was the full timer to get it to go into peace/shield mode

So the rules are contradicting. In the aforementioned screenshot of the rules it says “holding” is the requirement. What does “holding” mean and where is it defined? I think this next screenshot of the rules clearly defines the difference between “holding” and “taking ownership”. Therefore, at minimum, based on how the rules are written, opposing server should have lost cap leader. Again, I only care about the feat but the rules are written poorly and one statement contradicts the other. Unless the rules are correct and there was a glitch, thus the reason why I posted this.

[craggy goblet]

No response 🙄 This game is getting irritating, Don't upgrade until you master in managing old things lol

[mild stag]

Even though my valhalla units are supposed to be repaired already, the wrench icon on top of the units still indicate that they are not yet repaired. The Emergency Repair for valhalla units isn't registering any units in it. I have already started the repair process for the valhalla units after SVS (takes around 8 hours), and yet they're not "completely fixed."

[analog cedar]

Check base factory

[stable obsidian]

Dragon siege queue skin attributes are not visible alongside other queue skins for those who do not own the skin

[quaint trail]

Check your internet connection if it doesn't work, clear cache & update your game to the latest

[quaint trail]

restart the game

[quaint trail]

869 won so they won't lose their capital

[quaint trail]

they should be in base factory as said

[craggy goblet]

We don't have any other things but to restart the game again and again in between SVS right 😑 and this glitch is there in game from last 2-3 months 😂 everytime you guys say restart again and again to solve this problem but it happens everyday lol why making this game more complex when you guys can't handel it properly.

[gloomy plinth]

Whenever I hit someone
His name floats around me for some reason

[cyan bolt]

It was that person hitting you, the march is going towards you but you had a bit of lag so looks like that

[gloomy plinth]

That person never hit me
I hit that person
And its not just one time, it happens now and then

[gusty geyser]

I’m not talking about 869s capital. You need to read again.

[lost sage]

My connection is just fine made sure of this going into svs to avoid this issue.
I also took the liberty of clearing cache and updated the app as the update was available before svs and wasn't allowing me to join any rally which I was manually joining and couldn't was saying I need to setup formation which is already set all 8.
That's the reason for me knowing I had to move closer to the Wi-Fi and check app store for update that wasn't allowing me to do because of space which I had 4.0 of storage room unused so I then cleared the cache and proceeded to update app all done 30 minutes before svs as I stated above and I stayed connected to the Wi-Fi all the way up until after svs.
So the problem wasn't on my end I did everything in my power to make sure I was ready and able to play yet still the system was lagging and not loading properly taking long time time to get into everything.
These issues caused lost of units ports and gems as well as the resources needed to repair Valhalla after svs.

[lost sage]

Doing svs and now it's still taking long time to load an as soon as 1 decide to take screenshots it magically loads in a hurry lol

[stray horizon]

I bought the Celestial Dragon base decor yesterday and its not working nor letting me select it. Whom would I have too talk to about this?

[charred oyster]

Did you checked your inventory, you need to use it there first to activate it

[stray horizon]

I’ll check

It was there, thank you so much!

[fickle steppe]

Still no acknowledgment!! I bought the equipment package a few days ago and never received it! Used the ingame contact us (which is crap). It has been over 24 hours since I did that. It's 8.99 but still!

[tame sonnet]

So from now dragon's breath no longer applies in Warzone???

Thanks for the notification about that!!🤬

[charred oyster]

It is, the effect just moved in the report "limited Time DMG increase "

[tame sonnet]

Why🤦‍♂️

[wild depot]

Hello, I don't see anywhere the new walking appearance of the current event.

[gilded warren]

So found this after I hit this part of class research and saw that level 1 of the attack increase was 16 days instead of 7 like the other 2. They are all from the same level of the class tree so why does the city attack increase take 16 days all 5 levels? Should be a fairly easy fix since they should all call the same method/function. Why has this never been corrected?

[late quarry]

Lol it says I sent a March to kill df from s2116 to s73 and it wouldn’t let me recall it!!!😂 that would be a long March time

[vital drift]

hello... i'm not sure if it is a bug or that is the way it is supposed to work... when switching to the training skin base, you have to close the game and re-open it in order to see reduced (updated) training times... is it supposed to work like that?

[vital drift]

should i open a ticket for this?

[cyan bolt]

<@&667607304300134430>

[jolly stone]

I bought the celestial dragon base decor and it’s not showing in my base decor tab. I got the gems for but not the base decor

[charred oyster]

Did you checked your inventory, you need to activate it before you can use it

[jolly stone]

Yes I did. I even checked to make sure the purchase went thru

[charred oyster]

Dm me pls then🤞🏻

[spark saddle]

Hall of glory skill, the chains haven't shown on the base at all lately

[minor yew]

When you click train units before using base skin it won't work

[lost sage]

Anything on my an many others bug reports. Understand things can get a bit busy although I see responding to other issues just not mine as well as others with the same problem.

What's up with that our app not loading isn't a big deal pls let me/us know something.

Compensate us give us news as to a fix something pls don't just ignore our issues with the app

[jagged briar]

Hi. I am an iPhone user. When navigating ur top war screen. The back arrow button in the top left corner of the screen will freeze the whole screen. Hang. I had to close the top war apps again and relaunch. It quite often.

Especially when we change menu fast and click on the back button. The screen normally hang. As u can see on the screen shot. The cursor just froze there and the app had to be restarted

This is so dangerous especially during SVS where u check on scout report pressing back and wanting to go back to battle and the whole apps froze.

[proud sail]

Hello , plz dm your uid and the phone model

[jagged briar]

Hi. What’s is dm?

[young rose]

Direct message

[graceful river]

😡

[frail karma]

Expedition has a limited amount of levels, not sure what the bug report is about? If it's a request for more levels please see #📮│game-suggestions instead 👍

[full geyser]

our Item Ruins hasn't given us Class Items at all in 6 days. were the rewards changed without us knowing?!

[rugged drift]

No, ruins have not been changed

[full geyser]

okay thanks 😒 but now 7 days without class items in rewards. at least for our Ruins, the reward options have become abysmal

[pale steeple]

Regarding new map. There issue during svs becz ruins pointer on svs map and actual ruind location is different

[gilded warren]

What level ruins you have? I could have sworn I remember reading that after level 4, the odds for the class item change.

[faint heron]

Duhh

[dense musk]

It's telling me I can't rebuy 60.1k Naval unit merge items back because my 92.9k ponits is not enough...

[unborn schooner]

How do I get topwar to let me choose a different Facebook to swap accounts. It keeps saying 'this is your current account' or something and won't let me swap like it did before 🙄

[mild stag]

Buying back the items in the Recycling event costs twice the amount of the original. If you exchanged 60.1k merge items to points (you will only get 60.1k points for it due to the 1:1 ratio), you will need 120.2k points to re-buy them.

[full geyser]

it's a Lvl5. and the Ruins level hasn't changed for months. the drop rate was okay after that map overhaul update too. the lack of class items only started a week ago

[gentle mountain]

Thanks you very much top war for new navy SSR 😍😍😍😍😍😍😍😍😏

[worn wigeon]

S2216 is having bug issues. I was in an Alliance and transferred to a different one, have switched and everything, but the game is still keeping me in my Old Alliances Chat?

[tawdry bluff]

reset game please - go out and in to the app

[worn wigeon]

Ahh okay, it's fixed, thank you broski!

[lost sage]

Care to explain pls just trying to figure out if this is the issue I haven't heard anything yet since I reported issues after svs this past weekend.

[wheat path]

they don't want to land 🤣🤣🤣🙆🏻

[lost sage]

Again not loading properly lagging when trying to repair troops not all showing mailbox taking forever to load screenshot says it all 😏
Have decor tile's on every inch of base accept here in screenshots says I don't.
Yet still no response after losing gems, moves repair su Valhalla all doing lag vS svs over the weekend

[wheat path]

really bad

[cloud wigeon]

I really have a problem with this march. It refused to return to the camp and announced the split, and it is now hovering outside

[ashen raft]

bugs continue with me 🤦

[plain garnet]

Can’t exchange purple shards and can’t figure out why I’m limited on gold shards.

[boreal gull]

Have a march stuck out in the middle of nowhere. When I click the March it appears then disappears

[minor yew]

Only these much items are available, there is no purple hero shards

[hazy anchor]

Why do they take so long with customer service, more than a week for them to release my account and nothing yet, I have already sent all the tests they ask for and more, please, I need help.

I just factory reset my cell phone when I open my game it doesn't start in my account I sent them all the tests and nothing codes purchases I don't know what to do anymore

[minor yew]

Send me personal message now

[winter zinc]

Lag and loading
Lag and loading
Lag and loading
Lag and loading
Lag and loading
Lag and loading...
C'mon guys... optimize this POS... every update adds more trash to clog up the games gears so to speak.... I'm not the only player to bring this up.

This is a known and extremely common issue. Why u no fix? 😡🤌... certain screens take too long to load sometimes, Infinite zoom cripples visual performance... the game as a whole takes longer and longer to load in and catch up with every single update.

I have many different phones, accounts and networks I play on and all accounts are current on updates... its not on the end of the players, I play games way more data intensive than this with 0 issues.

Stop adding half ready junk and start optimizing the way this game uses data. Release now fix later is a bad trend for games as it is let alone with a company that literally does nothing at all for its player base but extort them and commit fraud daily... (That's facts btw so be mad if you must, but it doesn't change the truth)

[unkempt tide]

is it normal that the defense statistics, or even against the dark legion are applied for the attacker during a fight in warzone?

[lucid tendon]

Piedmont pack supposed to be available for one more day when I checked yesterday and it was the same from beginning but all of sudden 1 day is reduced. Please correct this and make it available for one more day as planned initially.

[full geyser]

The march arrows & base names are popping up all over the place around my base. None of their marches actually came even remotely close to me! I thought like someone was reinforcing me or something, but nope. The map just keeps glitching when zoomed in.

[proud sail]

Plz kindly check if your game version is the newest ? The last version is 1.302.0

[paper dome]

Burada oranın yüzde 30/70 olması gerekmiyor mu

[floral gulch]

You have 2 nimitz marchs 🥶

[cloud wigeon]

@ashen raft Thank you .... I will enter the game now and see if the problem is still because there was an update that was downloaded a while ago ❤️

[gilded warren]

Still no response on this. Like I get that players have been milked for a very long time already, but it’s an obvious bug that should be fixed.

[timid flame]

Man seems quality control on updates has been thrown out the window… for as many updates TW pushes out they must get paid by the update. Check your sheet before sending it out it’s getting very annoying daily updates and glitchy game.

[quaint trail]

That's has nothing to do with topwar. It's an appreciated work from a player. If you have any complaint you can contact them not us.

[quaint trail]

yes but you got unlucky. no problem with that

[quaint trail]

Topwar doesn't have sheets, all sheets and everything is made by players so info might be wrong.

[gilded warren]

It’s a chart that is completed that shows the time frames. I don’t want to screenshot each one as I start it to send in as comparison. I saw it myself when I started it last week for the level one which is why I was curious and found this that someone made to show others the times required. I should not have to take a screenshot every 16 days as proof of a problem that can be looked into right now. But since you insist. These are what are in progress right now. You can clearly see from the progress bar of each that the level one has been in progress longer than the one that is going to level three. So in a week when I start the level two do I need to send a screenshot of that as well to point out this issue?

[quaint trail]

Again and again, this is nothing to do with us. This has been made by a player (thanks for them), it might have some wrong numbers and us as moderators have nothing to do with it.

DON'T FULLY TRUST CHARTS, SOME MIGHT HAVE WRONG INFO

[gilded warren]

I showed you my screenshots for the proof. I don’t care about the other chart anymore. I gave you proof from mine. Look into it.

[charred oyster]

@gilded warren I will put it forward to the devs and see if I can get an answer 🤞🏻

[prime ember]

the event won’t open… i just click the event or how to be a star and nothing happens. kinda lame. can you fix this pretty please

[lime oasis]

I can’t use how to be a be a star

[minor yew]

Restart the game

Try clearing cache

[gilded warren]

Thanks. As a developer myself, I don’t mind supporting games but there have been some questionable things I’ve found implemented here that sometimes put me in a bad mood. I get that business decisions are separate and the developers just have to follow those decisions because of limited input, but some things are still supposed to be in their control.

[minor yew]

Just have little patience for new event we have 24 hr reset

[prime ember]

will do, probably like new heros / bases where i can’t see what it looks like for 4 days

[lime oasis]

I have tried restarting the game clearing everything. How do I know how many stars I need to buy if I can’t even see the event fully

[minor yew]

I guess the event is going to work day wise or say step wise

Read the info clicking i button in each section

[dry agate]

I click this and it does nothing. I’ve restarted game, restarted phone, the app is up to date… idk what else to try

[modern geyser]

MAJOR LAG

[rare vigil]

No update yet on IOS - so this event can not be opened

[dry agate]

^

[sullen escarp]

This function doesn't work!!!

[placid marten]

Why is #936104432955961364 closed for comments? We shouldn't discuss how to play this event? 😂😂😂

[split nimbus]

Have you gone into the game itself in the store to see if the update is hidden? (Sometimes a full restart of your device helps)

[boreal pendant]

I can’t open it either

[lime oasis]

I’ve restarted my device and everything no go

[rare vigil]

Hi, yes restarted the App and phone - checked also another Ios Device and still no actuell update

@split nimbus @boreal pendant iOS update just popped up

[charred oyster]

You don't have to do something for that it work when new player click on the link you sent for the rewards above

[onyx sapphire]

Why the red dot ? It's driving me crazy

[charred oyster]

You can claim the 2nd gift top right

[split nimbus]

Oh good! Did it help?

[boreal pendant]

Mine still not working

[split nimbus]

Tap the information box with the ✅

[split nimbus]

Try device restart

[onyx sapphire]

Where ? I clicked everything. I can't find it pls help

[balmy thicket]

So many bugs with this new event, most of them old ones hero image as well as exclusive doesn’t show. The how to be a star window doesn’t deploy.
And there’s no update on Apple Store as you can see.
Is very annoying that everytime there’s a new release we have the same issues. By now we would expect most of them to be fixed for good.

[charred oyster]

@onyx sapphire

[split nimbus]

I'm sorry you are having trouble, apple is sometimes a bit slow with propagating updates, often a restart of your device will clear the app store cashe and make the update available

[low jewel]

Hopefully they release an update for game on Apple today. Restarting, updating everything and reinstalling did nothing.

[onyx sapphire]

Thank you 🤗

[boreal pendant]

Updated and restarted and still not working

[split nimbus]

DM me please

[lime oasis]

Still not working for me can’t progress the event. I can buy stars, buy everything but can’t use how to become a star

[timid flame]

😂 was a polite way to say 💩 😝

[spare oxide]

When I click on this it wouldn’t show anything….

[split nimbus]

Please DM me

[split nimbus]

Have you updated from the app store?

[true oyster]

Same thing is happening to me but works for other people in my server

[spare oxide]

It had been updated recently & I don’t see the new hero’s picture in my hero page too

[split nimbus]

It appears to be an apple only issue

And once you can get the game to update it works

However... The app store is slow to show there is an update

[spare oxide]

yes I am using iPhone…good to know. Will wait for the update then

[fleet sparrow]

Guys for ios sometimes update comes slower if you didn't get today's update try to restart your phone or game and it should get updated in game when you open it , if not check app store if still no update please be patient it'll be fixed soon

[true oyster]

Idk it’s weird it works for some iOS users and not others

[hexed axle]

Maybe try pushing the update earlier and have the features unlock based on date instead of pushing the update the day of…

[left girder]

Same problem, last update 4 days ago in the store.

[sullen escarp]

Yes but he got to lvl 10 and i have no rewards

[timid flame]

💯👆🏻🙌🏻

[hollow oyster]

Can’t able to use my star light token,just tw throwing me in world when I click on use button

How to be a star page is not opening in my phone

@proud sail @charred oyster @frozen steeple

[charred oyster]

@hollow oyster you're using iPhone? It sometimes can be after an update that apple takes a lil longer than android. You're missing the newest update that's why you probably can't enter it

[hollow oyster]

Updated today!

[frozen steeple]

Why did you ping me 😂

[hollow oyster]

Oops sorry it was @next storm

[oblique remnant]

My “how to be a star” thing isn’t working either. Restarted, updated TopWar, and restarted phone. Shucks 🫣

[charred oyster]

@oblique remnant @hollow oyster cam you both send me your game version, visible when you click on your profile and then on the settings button on the bottom

[hollow oyster]

Dm to you

[modern geyser]

Uninstalling and reinstalling seems to fix the issue

[empty knot]

Same

[charred oyster]

Could you dm what you mean with that, but even tho it isn't an bug report @peak bramble

[woeful inlet]

My how to be a star button isn’t working won’t allow me to click

[twilit gorge]

I’m having the same problem. I’ve tried everything from making sure I have the latest version of them game to closing and reopening it but nothing seems to help

[woeful inlet]

This is my version. I’ve updated it via App Store manually

[modern geyser]

The new event isn’t working for me. I’m unable to get to the stage where you choose star

[charred oyster]

@woeful inlet @twilit gorge @modern geyser you're missing the newest version, which is this.. try to deinstall and reinstall the game

[modern geyser]

I’ve deleted and re downloaded from the Apple AppStore 3 times

[ruby scaffold]

I had to reload the game a bunch of times before the game applied the update… not sure if that helps at all, but I was having the same issue. Just keep trying.

[twilit gorge]

If I uninstall the game and reinstall it will I lose all my progress

[river horizon]

I turned my iPhone off for a few minutes and back on again. Seems to have done the trick and can use stars etc.

[true oyster]

Update just now came out

[stable sigil]

It does not show that version available on the App Store

[quaint trail]

Open and close the game from the background until there will be like this update on the open up screen

[quaint trail]

@twilit gorge

[twilit gorge]

I did and it worked. Thanks

[keen arrow]

I haven’t been able to get the download bar for the new event. Submitted a ticket in game and no dice. I tried uninstalling and re-installing too. Still have blank hero and can’t access full event