#general
1 messages · Page 52 of 1
I said go through contact moderators, which opens a ticket, don't message the admins directly, as that's against the server rules
all right
another way is to go to the elgato website and use their contact support option on the website as they can confirm whether or not the email was legit or a phishing scam
becasue the mods/admins here might be busy, using the contact support on the website would go to the IT department and they can look into that sort of thing for you
As far as I know there is no such newsletter. I believe the last newsletter from elgato was announcing wave link 2.0. Also depending on the email you use you can expand the to you part to see the full email address that sent it.
Anyone able to help me setup a Elgato HD60 S for MacOS
Howdy y'all!
Check #capture-cards community help channel if you're having issues with capture card setup. That said note that HD60 S is an older card - it is not compatible with newer macs with Apple CPUs like the M1, only the intel macs.
Anyone know a rough idea how long shipping would take to the UK? Ordered a mic arm lp pro today and am curious how long it would take to ship
EU orders generally ship from Netherlands, so a couple days at most if they're in stock
Ok so i'd probably get it by Friday at most give or take?
Yeah, your email should have a message with estimated arrival also
"
Thank you for your purchase!
Hi Connor, we're getting your order ready to be shipped. We will notify you when it has been sent. "
Nothing about timeframe 😭
once it's been processed by UPS I mean
Ah lol
good mornng good afternoon and good evening to one and all i hope everyone is doing well and life is treating you well also
Good morning everyone
Good morning hope Monday treated everyone well and you all had a good night sleep!! Time to crush Tuesday!!
hello there
just ordered an Elgato setup including mic, arm, pop filter, shock mount, and a stream deck
I don't stream or anything, I'll just use it for prosumer purposes, I was wondering if there's anything I should know before everything arrives
when I say prosumer, I mean I'll talk to my friends and use it for work calls over Teams and such
and the stream deck, I expect to use it for multimedia (spotify mostly), switching between headphones, speakers, etc. and probably dedicate a few buttons for specific programs.
Are you familiar with how audio mixers work, conceptually?
a bit, I've never used full fledged daws like Reaper
and I'm by no means a sound techie
ok, as long as you get the concept of audio goes in, gets mixed, and the result comes out of the outputs. you'll be fine. The thing people often don't get at first if they haven't thought about it is that the mixing you do in wave link is reflected in the output of wave link.
In other words, turning the game channel up or down doesn't change the sound source; it changes how loud that sound source is in the monitor mix and/or stream mix.
In other words, all your audio has to go into wave link, and then wave link plays out into your headphones or speakers. Don't route audio around wave link directly to your speakers and you'll be fine.
(and I put a conceptual explanation video in #1291136160676188172 going into great detail about this, since it's such a common hangup.
For what it's worth, I understand how voicemeeter works for the most part, with some exceptions like patching audio, but I'm familiar with that part
I understand wavelink is Elgato's software that does the mixing for you right?
yeah that's right. similar in many functions to voicemeter. Route all your audio into it, balance it to you taste, and the monitor mix goes to your headphones or speakers.
If you're not streaming that's as far as you'll ever have to go with it.
But the processing it can do on your voice is amazing quality. Top of the industry and designed to be easy for a beginner to use. and your voice will sound exactly like that in all apps, all the time. You're in good hands.
that's exactly why I decided to go for Elgato
nothing I hate more than speaking on one app: "you're too quiet" move to the next "you're too loud" move to the next: "I can hear keyboard tapping"
good to know I'll have those options now, thanks
so I can get rid of EqualizerAPO? Does it support VST plugins as well?
I'm currently crutching on Krisp, I was hoping to replace it with a permanent solution across apps, tried Nvidia broadcast and a VST version of RNNoise to fix it but couldn't
Wave link uses vst plugins, yes. But the new version that came out last week has a new voice isolation called voice focus which beats everything else in the industry right now.
(I'm an audio engineer for 20 years, voice focus sounds better than any other real-time voice isolation right now, and almost as good as some of my really heavy post-production tools)
And while it can use third party plugins, you won't need to use anything besides what elgato has made for it and put in their store.
Voice focus is built in, the elgato EQ and compressor from marketplace. and maybe the new DeEsser if you feel you want it.
You can use 3rd party ones if you want to but these are really good and most importantly, easy to learn how to use.
It's not a big deal. A few clicks to add the eq and compressor plugin from marketplace. Like I say, you don't need anything 3rd party unless you have something specific you really want to use.
Not difficult to set up, I mean
yup that's great
I still need voicemeeter though, can't believe Windows still doesn't come with audio routing built in the system
You won't need voicemeeter once you have wave link. In fact, using two mixers will cause some confusion and possibly conflicts.
wait you can also do audio routing with it? Even if it's not Elgato devices?
All your audio from apps will be routed to channels in wave link where you can balance them.
If you have any hardware devices to recieve audio from, those can also be added to wave link as channels. (they take the place of the aux channels)
Here's the thing, I use ASIO drivers for stuff like Rocksmith and I need routing to be able to capture the game using OBS and the likes, voicemeeter lets me do that while also rerouting said audio to my headphones. If wavelink can also handle ASIO with low latency, then I probably have no reason to use VM any more
my current mic is an extreme budget XLR Behringer XM8500 so I used to have to split channels 1 and 2 into 2 separate devices to split guitar from mic, but since Wave3 runs on USB, I guess that's no longer a requirement
Wave devices don't have ASIO drivers, it's not really geared toward music production. It will be a totally separate system to your audio interface you use for music.
You will be able to add your other interface to the wave link mixer, but it will be routed through a virtual audio device to do that so there will be the latency incurred by that in the windows system.
You said you didn't do streaming so I was thinking that meant OBS wasn't involved in your setup
ah, right. I don't stream indeed, but I use OBS to record
Ah ok. So it might get a little more complicated but wave link can send audio to OBS easily, and your other interface can also...
But if you add your other interface to wave link as a channel, it will have both its inputs merged. So if your guitar is on the other interface and mic is the wave mic... that will be fine, you can balance those. The only question will be if the latency is bothersome. It could be greater than 80ms. Depends on several factors... unfortunately.
Yeah, elgato doesn't have a multi-channel audio interface solution, and so any time you're merging with another interface there will be some additional latency.... hmm
It's such a great system for streaming voice mic and mixing sound from apps, voice chats, meeting apps, all that stuff. Consistent, great sounding results.
But when you add music stuff, it's not created with that in mind for sure. Not that it can't work but....
It's the monitoring your guitar through the behringer interface, that's where the latency will come in. I can't say for sure how much it will be, you'll have to try it out. At least 80ms.
Because that audio has to be passed into wave link to be mixed into your headphones.
Update, arrives tomorrow! Dayum thats fast shipping
Wohooo 
ye it shouldn't be an issue, I only need the guitar to be as low latency as possible, so I'll just work with it from VM, and handle the mic through wavelink
Weird question, is it possible to run wavelink through both streamlabs obs for streaming and regular obs for just recording?
Or would there be issues doing so?
No problems with that. As many apps as you want to receive the stream mix can receive it.
Though, OBS can record and stream at the same time...
Oh for sure. I just enjoy the simplicity of streamlabs and how everything is in one place for chat, events etc.
when did they come out with a new mic????????

i just bought the wave 3
ahhhhhhhh
wait is the wave neo, even new or im dum...
Neo is newer than Wave:3 but it's aimed more at the segment Wave:1 used to fill
It's a solid little light - just be aware that to get full brightness you'll need a USB power block for it.
That said it's the only one of the lights that offers over USB control at the moment too, plus physical controls, which is nice
what if i plug it into a monitor or pc?
If you plug it into a USB-A jack, you get 400 lumens of light, USB-C jacks are up to 700. A 3A charger gets you to the max 1000 lumens
the brick?
eg, a normal PC USB-A for USB 3.0 does 5 volts, 900 milliamps. So a 3A charger is just over 3 times as much power
yes
No worries, USB power ratings isn't somehting most people know offhand 🙂
I've used Facecam, Facecam Mk2 and Facecam Pro
the whole gang
Haven't had hands on the Facecam Neo yet, but otherwise, yes
i mainly use a vtube model so
i know its more of a software thing then hardware
for face tracking

altho i like shiny new gadgets
I've seen folks use facecams with the NVidia RTX face tracking and it seems to work pretty solidly
While I know Vtubers, I'm not very up on the specific tech for them
wish i knew a few more, a lot of the smaller ones quit or get distracted
VTuber here! I use Facecam MK.2 w/ NVIDIA Broadcast for tracking! :D
It works super well together! Definitely recommend if you don't plan on getting an iOS device. Favorite feature of Facecam MK.2 is that it has a build-in shutter!
Feel free to let me know if you have any questions about VTubing w/ Elgato products! I'll be more than happy to help.


OHHH is this for a 3D Model?
ye, i think i did well with the quality/setup
i was trying really hard to see how far i can get without spending money
That's awesome!! Ok, then I actually have not tried using our webcams with 3D Models before! I use a Live2D Model, BUT assuming it works similarly, then it should work great as well! I'd definitely recommend looking on YouTube to see if any other 3D VTubers have used our webcams for tracking!
slowly upgrade and invest more as i make more content
That's a good plan!
Always good to slowly upgrade, especially in case you're not 100% if streaming is something you'd like to do in the long run.
Excited for your journey!
I do have a 3D model commissioned on the way, so I'll be able to test out the tracking once that arrives, but it won't be for a few more months haha
me too, i think i have a good chance since im chronically on my computer and i used to do acting/modeling stuff
i didnt rlly do an official debut
i been doing some practice streaming and stuff, testing things out
OHHH nice!! Hope the practice streams went well!
You should! If you have the time for it or able to make the time for it, then learning video editing will help a lot in the long run!
Honestly, trying to grow on Twitch itself is a lot harder, so growth wise, you'd want to make sure to make content on other platforms.
i know 2 youtubers that are rlly big, they kinda convinced me its possible
YouTube is a great way, especially if you're doing tutorial videos!
You got this! :D
a lot of creators say videos are 247 and the streaming is only for a day
videos are way better for discoverability
I agree! If you're new to streaming/just starting then creating videos is definitely a great way to start. Especially youtube videos, YT shorts, tiktok!
I think the best discoverability atm is TikTok and YT shorts in my experience (also depending on your content).
i was gonna mostly do gaming and rom hack pokemon games.
while i draft scripts and decide on a long form topic video
(that way i can improve on video editing, quality, assets before more unique stuff)
that's a great plan! 
All good!
Jasmine is the go to Vtube authority here! she knows everything!
I Purchased a Wave XLR and Stream Deck with the swipe screen and push buttons with a microphone. I would like to setup my system and looking for someone knowledgable to guide me and point me right direction.


Morning! How are everyone? 😁
Sleepy. 🥱
Good night!
Good night 😁
hey mates.
Good morning
gm lad.
Rip my sleep schedule
When i try to capture the video, it shows the output then it becomes blank, then it shows the screen of the phone and then becomes blank. How to fix this
Elgato HD60S
Got Stream deck+ as a gift for Valentine’s. Hope he likes it 
Good morning
That's amazing! Definitely the best gift one can get
Hello.
I'm trying to convert the hdr signal to sdr in obs. It also works so far. But every time I open obs I have to open the 4k software so that it converts again. Do I actually have to put all this in I'm trying to convert the hdr signal to sdr in obs. It also works so far. But every time I open obs I have to open the 4k software so that it converts again. Do I actually have to set all this in obs?
This is a question for #capture-cards in the community help section, not general.
Thank you
Hey guys, I'm not a streamer but I have myself a stream deck for other things, I'm trying to think of what buttons to place on it and also need to find a way to grab / make icons.
I do have a learning disability, I've tried to use Canva for icons but cannot work out how to use it? If someone could help show me that would be great.
trial and error is the way to go
Pro Tip was a game changer for me via all the games I have to reroute. lol
Now it looks pretty!
I feel like ever since I’ve joined this discord and posted my live streams I’ve been getting reached out to buy imposter accounts of big streamers and asking for me to join their agencies
Is there anyway to stop this?
You can go to the server settings and turn off the ability for people to message you or send message requests, which should help a bit
Unless you mean on Twitch or via email or whatever, in which case not really :(
Just report them to Elgato staff using #contact-moderators
If it's on Discord, including their username and user ID is a good idea
Hi. How do I prevent the Camera Hub app from resetting the noise reduction setting to default after a reboot?
good mornng good afternoon and good evening to one and all i hope everyone is doing well and life is treating you well also
good morning or evening to whoever is ready this... i recently got the hd60 and hooked it all up etc, but for some reason whenever i open the software it says no capture device found?
The save button at the top saves the settings to hardware.
It saved but still not remember this option after reboot
That seems like a bug.
Check your software is up to date, and then that your firmware is up to date and try again.
If you need further help the channels are below.
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Can someone help me? And I use Elgato Camera Hub on PC and epoccam pro on iphone.
I can't change the background on the camera because the feature is unavailable.
ELGATO SDK NVIDIA Video Effects is not compatible with GPU To use effects in Camera Hub, install the NVIDIA Video Effects SDK
I did it, but it's still not a job. I even installed nvidia broadcast, but it still doesn't work in elgato itself.
Hop over to #camera-prompter for better visibility.
howdy and afternoon!
Good evening everyone.
I brought some bubblewrap in case anyone's bored:
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Anyone else get a new fake friend request about twitch streaming since joining this server? It’s funny because I don’t stream I just use a lot of elgato products at work
use #contact-moderators and they will sort it out. 😉
What’s funny is none of them have been from this sever
So I think that they must pop in - get the user list - then leave?
Idk
maybe turn off your DM's in the ones it's coming from.
thanks for sharing...
I mean the scammers, to be clear
It’s a constant thing I receive, doesn’t matter the server. I think people just pull from the Discord repos of names and use it that way, was made easier when ID’s were removed and you only needed a name
Yeah interesting- it really only started for me after I joined here
It makes sense that it would be common - spam is impossible to stop
It’s funny getting the messages though it does make me wanna stream again
I just don’t have the space
What does everyone think the next Elgato Product launch will be? 
psst @lavish hull I know you have ideas
I want the POE adapter for the XL they showed at ISE!!!
this thing? https://youtu.be/ma4gxiPHs0o?si=55his5fUXhUJ3XAF
Let's take a look at the details around Elgato's upcoming POE Dock - This accessory will be used to get your Stream Decks connected to your local network. Say goodbye to USB extension cables!
Thanks again to Jonas from @ByteHive for the footage!
Timestamps
00:00 - What we know
00:50 - Just like the Stream Deck Studio
01:14 - One Stream Deck ...
Yes!!!
I’m very excited for this
I have a Stream Deck Studio in for testing and setup is so nice
We have like 20 stream decks at our studio
And managing them all would be a lot easier this way
Says you cna only use 1 deck at a time
Yes so one for each haha
@jaunty mauve I think you'd benefit from this.
still easier than the usb -> usb hub -> raspberry pi solution we have now
i didn't even know that was a thing
Yeah we use stream decks in a very different way than the default haha
I'm hoping for a newer Capture Card for Ultrawide 32x9 specs
purely dual pc setups
https://youtu.be/vJ8ZBEUXLfM?si=yAdxj1otlEnyXk7t
this tour is a bit out of date now but it can give you a sense
Ooh interesting- I never thought about how ultra wide would be harder to capture
that's my wish list. lol
I tried this with a usb-c splitter, it worked, but range on ethernet is so much further.
TikTok is back in the app store, and google!
So I figure before I go through the rigmarole of creating a ticket I would ask you guys. Before I ask however 1) yea DCHP (or whatever it is) is disabled. 2) My cords are good and plugged into the correct spots. I have a HD60x and am trying to use it with my PS5. I am using a Samsung smart tv and a basic laptop with OBS. Everything runs great……accept when the actual game starts the tv will no longer show the game, only the laptop does. To clarify when I am on my PS5 Home Screen and in my settings my tv will show everything, but as soon as I load the game the screen goes black. Please advise.
kinda sad that you cant have saved sets for wave link doing everything new aaah 
Happy Valentine's Day 🌹
for some reason, custom voices are not appearing in the streamdeck selections of voices in the voicemod plug-in. anyone know a fix?
ok, new to the discord but have a problem that has been driving me nuts,,,, I have different accounts set up on my stream decks for streaming on twitch, or you tube. I have streamed on twitch for almost 5 years with NO issues at all,,,, on youtube however, half way through a stream and anything coming from a youtube chat message ends up with a yellow triangle and I am no longer connected to youtube. I was able to take the youtube account out and put it back in and could get another hour or two out of it. Now it says that I have exceeded my logins in youtube,,,,, so at the beginning of every stream I have to reset it, then 3-4 hours in I loose them. I am still able to get through scenes, turn cameras on and off, sounds, and control the elgato lights,,,, but nothing in the youtube chat messages work,,,,, any ideas?? I am beating myself against the wall here,,,, thanks so much in advance
Idk, I have like 10 Elgato products now. Not sure what else I want that isn’t available already lol
That's a question for the stream deck community help channel, not general chat. But if you're getting capped on logins once you've actually logged in the app, odds are you've got something else trying to automatically log in with an expired password somewhere. You'd likely want to check with YouTube support on that if you can't track it down.
Do make sure your apps are up to date though, as they do occasionally get updates to fix login issues and new authorization requirements by providers
@little comet Tried there and got no answers. Saw a few folks ask a question in here and figured I’d give it a shot. Sorry, guess I’ll go back and try google again.
the channels are there for support on those products form the community it could be people are busy via work/life but someone when they are avail might know and can help.
Don't lie, Vic... You weren't thinking of me! 🤣
😂


watch romantic anime and cry all alone 🥲
I hope they also love Elgato and Corsair products, and metal :3
I have a dark sense of humor on today.
🤣 someone's spicy today
My wife's gift didn't arrive on time so.. oh well. But it'll be a decent night in, I think
awesome!!! I hope she loves it!!! 
Nah, I'm all smiles today!!!
Vic is spicy kitten :3
although that is a legit photo of me when I feel smothered.

it's also Orange, so yes Orange Cat Behavior. lol

Of course Valentine's is also just this massive capitalistic fake holiday about spending money
So.. shrug
this right here. lol
Some were related to other holidays or religious celebrations. This is businesses saying you need to buy something or you don't love them.
It's much more on the nose than others
Hiya @lavish hull 
Watching singles inferno by myself
What's that?
It's a Korean dating show on Netflix
sounds fun!
It's so good!! less drama than what you see in NA dating shows
Oooo, that does sound fun
so good!
I kinda want to use the member images as key backgrounds for my deck hahaha
i need help
i brought this overlay how can i add it to my stream
useing streamlabv
my setup finally arrived
I'll proceed to install everything. Is there anything I should know before doing so?
alright, I've plugged everything and installed wave link
the lack of instructions is very real xD
There's tons of youtubevideos on the official Elgato youtube
luckily I figured out the way to plug in the stream deck was to release the back plate
and Elgato workshop, along with #1298388635254521886
aye but I looked up 2 videos and neither helped, I just resorted to using my wits
Heyyo, new here. Just got my Facecam pro recently and realised how the lead wont be able to connect with my PC as it doesnt have a socket to plug it in, instead i'm trying to use a USB adapter for it, will this work?
Needs to be at least 5gbs cable/adapter/port
Hello, since the OBS update, the camera settings have been acting up, and I find that making the green screen disappear has become difficult.
Is anyone else experiencing this issue?
Sounds like your white balance or iso might be changing; make sure to not use auto for any of these so that it won’t auto adjust, and save your settings to the hardware in camera hub so this won’t happen.
If you need more help post in the help channels below.
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.

Should be, by the spec.
Make sure the port you’re connecting to is also fast enough and has enough power.
Thank you 🙏🏻
Afternoon all

i just learned about the beat minesweeper on streamdeck role...i am now trying to beat the game...
Have a Amazin Evening Fam Love yall!! 🎉
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
best of luck. post a screen shot or it never happened.
will do
Morning
I've been playing my PS5 more often and now I'm sitting here thinking I need a better capture system for stuff with it... Streaming it would be fun, if difficult
Happy Super Sunday EH! 🙏
It's totally doable! With a capture card or you can stream straight from the ps5 to the streaming platform of your choice i believe.
Oh, I know! My house setup simply isn't great for it
ah fair enough!
Yooo, I'm trying to set up my Streamlabs obs with the Facecam pro, but every time I click on a game my camera is awfully laggy. Anyone know how to deal with this situation? Its probably super simple but I just dont see it
#best to ask in #camera-prompter
anyone have issue with stream deck Xl login account ?
no, what's going on with yours? let's move this to #stream-deck
i just did , when i try to click sign in on software program Stream deck xl. noithing happen
My camera is always laggy when I use the virtual camera through the app. I have to just go through the actual camera as the input
Hello, where do I write my inquiry regarding a problem I have with the stream deck device?
Is this the place where I can ask a question about el gato?
What kind of question?
good morning everyone!
where do i post the screenshot of finally beating it?
they're the ones that give the role 🙂
oo awesome! thank you!

it took me sooo many tries...I came close so many times...one square off...
How come the mini mount is no longer available? Is it discontinued?
looking for help to set up hd60 pro
Ask over in #capture-cards for better visibility.
Good evening everyone! Hope you’re all doing good! Smash whatever plans you’ve got today! Let’s all have a great Monday 🤘🏼
As of December 2024, yes.
Awwww dang. I must have missed the news. Any particular reason why? I see the site does sell them.
There may be stock left if it's allowing you to buy one. But all I know is it was moved to the legacy products list (https://help.elgato.com/hc/en-us/articles/4642544014733-Elgato-Legacy-and-End-Of-Life-Products)
ooh didn't know that, im glad i managed to get one when I did!
only a speculation but if its moved to legacy it might be possible that they have a version 2.0 or something that they want to launch? wont know for sure until it happens or not
or it was replaced by the Wave Desk Stand possibly
oo! ya didn't think of that.
but it doesn't extend as high as the mini mount would for webcams so dont know if it would be as beneficial for a webcam mount
hey, does anyone know if theses work with the elgato wall mount cam arm?
"Elgato Flex Arm L"
the 4 peace set
Yes the work with all the Multi Mount kit
have you tried it?
like i want to replace the arm it came with, with one of the longer ones
becasue i have it for a top down angle
but its not quite top down becasue its to short
No, I don't have a Wall Mount. But it's part of the Multi Mount Lineup and the Flex Arm is listed as compatible with all Multi Mount Accessories. It has the same ball mount Flex Arm uses, so you just loosen the clamp and swap it out
Can I ask a noob question here?
It's an Elgato question as far as I know. I just got a Stream Deck Mini, and I'm trying to bind Fusion 360 to a key
I’m giving you a hard time. Haha!
Check in #stream-deck
Thank you for the direction. Appreciate it! 👍
Which channel to ask about Wave Link app?
that'd be #wave-audio
Thanks
np!
Does anyone recommend a good foot pedal? Looking to assign it as a "record on/off" button for my foot so I don't need to look down or away to turn off/on the recording.
I do not need the official Elgato one lol
I'm looking at this one atm.
Note quite sure why you're looking for other brands of gear in the official Elgato Discord, given we're going to have an obvious bias, but keep in mind if you're trying to do that through the Stream Deck app, only the Elgato pedal works with the Stream Deck app. Beyond that if you're hooking it up a different way maybe hit up a more generic streaming discord for recommendations?
Well I just figure this Discord server is full of people who are oriented towards finding good equipment 🙂 All I'd need it for is a key combo to activate OBS, so it wouldn't necessarily need to work with Stream Deck (although that's what I use currently, though I have to look down to use it)
Just purchased the 4K X. 🔥
Hell yeag
anyone know why my picture is blurry
First of all, we would need more context. Webcam, stream, capture, monitor or whatever. You can't just google "Why does my finger hurt?" and get a good answer. Secondly, we have community help channels, so post your questions with context in the fitting one 🙂
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
i put my issue in capture cards
hey, i am currently wondering (if someone knows), why the 4k x capture card is only available at very small selective stores? where by the normal hd60x is available in most stores (in my country (the netherlands))
Likely exclusivty agreements with specific vendors. I know in the US they were Best Buy and elgato.com exclusive at launch for that model. The rules for that change from region to region.
Though in some counties you may see small stock with importers. It may be a good idea to check if they're an authorized seller, as in many cases devices resold in other countries outside the authroized seller network don't get the same warranty coverage.
Thinking I pick up the mic arm desk stand cus I had a Elgato mic arm original and it’s kinda conked itself
Plus on sale too on Amazon $90 aud saves me buying another $100+ boom arm that I honestly got no room on my desk to mount and I hate that it interferes with my natural hand placement for mouse and keyboard.. if I had a bigger desk or something I might’ve considered it
from what i know they are authorized sellers, but the 4k x is outside of the official site only boughtable via 3 other sellers for some magically reason where by the hd60x is sold by 13 others outside of the official site, so been wondering is it just the card being that rare or could be something else?
Hi
Howdy! 👋
As I said, there's probably a exclusivity agreement in place where only certain retailers have permission to sell it. Those overlap, but are separate from the authorized reseller agreements for everything else.
morning
Is anyone savy with audio and troubleshooting with elgato wave 3 software? I'm having issues with 3-game digital audio interface. it's cutting out and crackling a bit when it does it. Also massive delays on stream with audio. If there's anyone who knows or has experience of this or how to fix it I'd really appreciate it greatly. I can get into live stream and show what I have going on. maybe just guide me? Also want to add i just updated to windows 11. i had someone help me set everything up and it ran fine for a day, then the next day it messed up badly. I'm not sure what the deal is. also i don't recall it being 3-game audio interface. it was just "digital audio interface" what changed?
Ask over in #wave-audio for better visibility.
alright, i'll do that. thanks !
Good morning everyone and happy Tuesday! 
Morning Jas!
Good afternoon! 👋
is there any reason why my streamdeck opens a window every time I start my pc to log into my google account?
even after I confirm and log into the account, it will ask me again the next time i boot up
Remove your YouTube channel from the Stream Deck application, go into the System Tray and quit the Stream Deck application by right clicking on the Stream Deck icon and choose Quit Stream Deck. Then wait a minute or two, launch Stream Deck, and finally add your YouTube channel back in the Stream Deck application.
so it just needs readding, cause i've added it before and it just does the same
anyone know what 2-game digital audio interface is? like is there something else causing conflict with my audio? I've went to the audio and no answers
i got it from the 3-game digital interface, but now it's same 2-game and it's so annoying. almost as if something else is running int he backround acting as if it's the same
Yeah, follow what I posted.
TY
You're welcome.
I just have a question does any you guys no if the elgato wave neo mic will work whit the wave mic arem lp
Good afternoon, i have a question about the stream deck, for some reason my HOTKEYS dont work. Anybody knows how to fix it
never it started working out of nowhere LOL
was debating what to get next and even though I really need to get a new case because poor cables , I needed a capture card first (and a longer HDMI cable
) so just ordered them :3 can't wait to see the difference because Remote play is annoying and crashes depending on the program I use lol
Yes! Wave Neo is compatible with Wave Mic Arm LP.
You can ask your question in #stream-deck! Our community will respond if they know the answer to your question, otherwise I suggest contacting official support by filing a ticket or calling the support team. More info here: #official-tech-support 
OHHH what did you order? 👀
Good afternoon! How was your weekend? 
Bit tired but reading some manhwa so, hard to put it down
ohh which manhwa are you reading?
I know that feeling
it's a bit nsfw so probably shouldn't even write the title xD

oop okay yeah hahaha
hahaha that emote
That was one of the first pieces of art I've ever commissioned, and by god it was well worth it
it's supercute actually
It's by the inimitable Ashley Loob
No clue, my emotes were supercheap, too poor to comission good ones xd













these are mine
https://bsky.app/profile/ashleyloob.bsky.social (her art can get a bit suggestive but I think it's fine to link here)
I have emotes from a couple of artists. All are excellent
I wanna have vtuber emotes, but I'm not a vtuber ;__;

got the HD60 X capture card and the elgato Ultra high speed HDMI cable because it's longer than my current HDMI cable
ikr
Thank you!
Honestly, don't let that stop you if you've got the money to spend
Despite my plans to get back into it, I haven't streamed in a while yet I've dumped... a fair bit of money into commissions
I don't want to know how much, tbh
But it's fun seeing your characters brought to life
THESE ARE SO GOOD THOUGH
Love the emotes!!
W!! Let us know how you like it! 
Yeah I bet, Vtuber models are SO cute and I wanna have my own, but it would be pretty... boring looking if I make it look like myself. Bald, bearded dude with glasses xD
Will do ! should arrive friday :3
Your emotes are better 
Doesn't have to be representational if you don't want it to be :3
I mean, I could do like that kinda famous youtuber, be a dude with a female vtube avatar
There will definitely be really affordable customizable VTuber models to purchase in the future!! There's this free model I 100% recommend too!!
https://x.com/sakurai_mon/status/1841221548260409515
#Live2d #Vtuber
🍋 MO version 2.5 has been updated
🍋with eight customized content additions
🍋 Does anyone want to be a pirate?
🍋 I'm glad to have been updating it for the past two and a half years
FreeEdition:
https://t.co/5Yltn5Ug6Z
DLC Edition :
https://t.co/G5dYhj2toQ
Last time I checked, I'm not a blonde anthropomorphic cat IRL :3
(that would be neat tho)
Imagine animating my actual RL electric guitar and have that as a Vtubemodel ;D
Every time I speak it goes BRRRRRR

In the words of a streamer I know, "Blonde Catgirls just happen"
Catgirls and foxgirls are epic win
I'm a bit biased, but I agree

But seriously, there's a world of possibility with it
One idea was to have a literal PNGtuber model
cheapest to do yeah
That's just like the PNG file icon from Windows, but with eyes and a mouth
And then the stream setup would be the Windows desktop
Imagine vtubing as Clippy from Microsoft Office
entire streams are just tips and tricks
You get the idea
I'd be either a wolfgirl or foxgirl haha
or if I don't make it human it'd outright be a wolf pup
But should I use a voicechanger or my regular dark, husky voice? 
So long as you've got the mic quality, go for your regular voice
Ofc I do, I'm an Elgato fanboi ;3
dark husky voice huehue
Hahahaha ;3
omg clippy !
You can get reimagine yourself however you want! The one I'm getting made looks nothing like me 😁
I've done some voiceacting and a lot of deathmetal vocals in the past also, but streaming using those voices constantly would ruin me xD
I got a friend who uses this model and I've seen others using it too! Its a cool one!
Go for it!! Im part of my design comes with a chibi moose that will be rigged and can be used as an alt model when I don't feel like using my main one
I can just imagine someone using a PlayStation2 as vtubemodel, every time they speak the disktray opens slightly xD
Ohhhh I love chibimodels, they're so cute
head the same size as body kinda
You can even do a pixel model! There is one that's petty cheap to buy (like $12 I think) and its customizable to a degree
Yeah!! I'll find the link
FleshTuber sounds so gross tbh, should have been MeTuber xD
I'm a follower already :3
YESSS!! Such a great way to try out VTubing!! The model is free to use and has a lot of customization! 
Then for anyone who wants another customizable model, there's one that was recently released by Suiika! LOVE the art and rigging, she literally did such an incredible job on this model!
https://ko-fi.com/s/3c6b9c0edf
Because of Jasmine from ages ago


OMG I SAW THAT RELEASE!! IT'S SO BEAUTIFUL!! the range of customization is ridiculous!!
RIGHT???
I 1000000000000% recommend
the price is a STEAL for that quality + amount of customization
TOTALLY!! Like if I was doing a female model if get that in a heartbeat!
I do have a long black wig, but it just feels weird to use it
Suiika's model isn't exactly my personal style, but for that price it's incredible value
Do it up!! My character looks like a character from genshin/WuWa
My initial thought for when I restart is to use my VRC model (a less-than-stellar retexture I did of a base) but it's not properly rigged for face tracking
Plus my gaming rig is on the older side so I dunno how well I could run certain games and something like Warudo simultaneously
Glasses messes up eyetracking and makes me look totally derp
Yeah, that's the other issue
you know like chibidoki
Fair. I have that issue too
I do have a PNGTuber that could work too, but it's... meh, IMO
Is it fine to post a video link for my eternally WIP stream setup?
Oh uhhh
not sure if that would count as selfpromotion
My profiles in OBS are trash also XD
so many groups, and so many hidden things not in use
I really should clean em up some day
Last time my ADHD aligned and let me work on my profile, my setup was a mess of scenes and groups
Oh it's midnight
If you're heading to sleep, hope you have a good night!
What if you posted a picture of your pc setup and just so happened to have obs opened showing your scene set up LOL 😏
sneaky
Lol
I have fastfood boxes and pizzaboxes everywhere on desk... should clean but
it's starting to look like asmongold's desk
I tried going to bed before 1am yesterday and couldn't sleep until almost 3 😭
love sneaky
and then you go "oh nauuur I did an oopsie" xD
love dangernoodles
:3
What you do is don't even mention it cause no one would think otherwise. It could just be a photo of your setup while you are currently working


I mean, my streampage is always open on one of the displays when I've been active streaming in the past week or so to monitor quality and alerts etc, so a flexpost would essentially be showing it off 😛
I need to build my monitorstands
Exactly!!
and see if my 24" displays even work anymore for the 6-screen monitorstand
haven't used them in like 3 years
Elgato really should make a KVM+Dock btw ;3
Powered by Stream Deck and all ;D
Something you could hook your decks up to so you could switch deck usage between systems
And the switch could be triggered by a foot pedal
well that wouldn't work unless you had the same profiles on both PC's and ran the app on both technically
But, what if built-in memory and profiles on the Stream Deck itself? Hmm
I haz ideas :3
Ya i see what you mean. I have my foot pedal connected to a switch and for use on my laptop and desktop. So i can switch its use between the two but I def have to set up profiles on each system.
Still tho, switch would be really cool
Yaas ^^
Trying to toss up if I wanna buy a new desk stand that’s on sale for my microphone or more storage for my PC & Laptop
Stream Deck KVM but if multiple computers are connected, some keys are dedicated to PC 1 and some to PC 2 (configurable in software, stored on device)
You'd have a couple of USB hubs internally tho, which might be annoying hardware wise
With what I know of the HID protocol that Elgato uses, it might also be annoying to implement, though at the same time the hardware could just mask off the parts of the framebuffers that shouldn't be active from each computer before compositing them together
Question.. still no wavelink without a device?
you need a wavelink compatible device to properly utilize it ya. whether one of the wave mics or stream deck plus or XLR
Darn!
<@&581565551495741448>
hey, anyone online that could help with a streamdeck+ issue?
Ask over in #stream-deck community help channel
alr thanks
Hello, how can I get help with the Elgato 4K X?
Ask over in #capture-cards. Post your issues directly, don't ask to ask for help.
ok thanks
<@&581565551495741448>
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
You should
Let's calm down a bit there 
Also, were you looking for any help actually?
No you won't
It also includes you actually
And you're not trolling right :3
Well, they did help you.
The text you refused to read

Ah well, bypassing censor is against the rules, I'm sorry.
You have to go the appropriate page in order to get assistance. All that text shows you which page to go to.
I'm wonderful this morning in spite of it being 16 degrees with a wind chill of -2 degrees.
I like winter, sorry 
I get that.
I'm not a summer person, I like winter, cold, and me rolled in a blanket.
I hate hot summer, dying in from of PC because of the heat.


They're probably going to come back at some point.
As they....apparently have nothing else to do with their life at the moment.

Performance Art has sure changed.
Indeed
Hopefully it has ended.
Oh they tried on another server actually. Which was..interesting.
Huh. Must not be one I'm on.
Nah, it's not
hello Calucifer
Hello
Howdy
Klover!!! 
Hi Ochatach! How are you doing?
Good good, and you? ^__^
Doing good and keeping warm. Canada let us borrow their weather here in Texas. 🥶
Ye. Can we get an RMA on this cold weather?
Agreed. send it back please! 
It’s sucks! Here in southern Ontario we got like more snow this past weekend than last years winter
I have friends in Montreal that showed the snow was halfway up their doors! I could neverrrrrr 😱
Yeah it’s brutal! Snow banks are like 6’
saw videos on tiktok it's crazy
Ugh I don’t think my photos gonna send
Idk if this will post here
Nope didn’t want to go through
please send 1/4 of it to France thanks 😂
so that all of france gets snow not just the usual places
You don’t want it at all, trust me LOL
I remember 1 year Buffalo getting like 6 feet over night... I'd just leave. Get an uber fly away and never come back
It took me 3 hours to snow blower my drive way on Sunday, and it was still snowing
I don't have a car so xD
Well fair lol
That’s fair that makes more sense 😂
I need to report an user, i should just hop on a mod DM or is there a channel i can do it?
#contact-moderators is the place for that!
Thank you! That channel wasn't appearing on my list!
You're welcome!
How do I get the VoicemodV3 soundboard on the stream deck?
Its still on the original voicemod
i just brought elgato facecam mk2 and its a Little saturated and pixeleted what can i do and i have AMD RX6600
Ask over in #camera-prompter for better visibility.
We already answered you in a ticket, but that's probably a different stock, that's why. You'll have to be patient and wait for it to be available again. 
hey all, hope this is the right place to ask as it is not really tech help, but what is a workable way to use an elgato facecam with a long cable? is there such a thing as a too long usb cable? 🙂
You can also report them to us 😉
Feel free to open a ticket and report them!
No worries, have a good day then!
Why removing the conv though..

How do? I was thinking that there was a comprehensive list of Elgato products that would allow you access to Wave Link. Am I wrong or am I just missing it?
For instance, which Stream Decks qualify? The Neo? Just the +?
Thanks in advance for any insight
NVM, I found it
Actually a buddy did. Thanks
Good Morning Everyone
Heya ^__^
Good Day EH! Happy Thor Thor Thorsday! ⚒️
Camerea questiones would normally go in the community help section, but most Facecams are USB 3.0 devices. A USB 3.0 cable generally doesn't go past about 9ft by spec because they're very precise with the high speed timings.
The exception is an active style cable or one with a fibre converter - active ones have repeaters built in, and fiber convert with a repeater to optical before converting back - these aren't officially supported for Facecam and mileage may vary, (plus they're notably more expensive) but I've seen folks use them. Ideally the best bet is to use a standard cable and keep it 9ft or less.
thanks!!
(Also Facecam Mk2 can run in USB 2.0 mode using MJPEG compression, which can go up to 15 ft)
I have a monthly subscription for the Elgato Streamdeck Mobile to try it out, now i wish to upgrade to lifetime access, that option is not given, should i cancel and buy the lifetime access at the end of the month or am i missing something.
Thx
To all the ELgato Dev and Software team SO happy with the Elgato 2.0 Wave link app update
Cancel and get the lifetime access
thx
hello

Hello, please help me. I have a problem with the stream deck device. It does not work, and the application does not work as if it is frozen
you might want to post in #stream-deck for help there or if its not working you might need to contact #official-tech-support
capture card HD60X arrived today and struggled a lil but managed to get it all to work
Good morning
Howdy
Can someone answer this??
Ask over in #stream-deck for better visibility.
Hi
anyone know of a fix for my issue
elgato 4k is not displayiong on obs
ooo purple role in general. 
that tasted purple
purple tastes good
I finally get my wave desk stand today haha
Hopefully it will last longer than my wave mic arm I had
Hey I just bought a hd60s+ and I'm trying to stream zelda botw with it using obs and thers low fps and no audio
That's a question for #capture-cards community help channel - but make sure you have a USB 3.0 cable and are using a USB 3.0 port. Trying to connect it at USB 2.0 is the usual cause of that issue, especially if it smooths out at 720p
how do i tell what usb im using?
loving my wave desk stand got it onsale for $89 AUD 👍
Nice
I can't see any video or information on the web about controlling the propmter from any cell phone application. For example, use the teleprompter on my mirrorless camera, but load the script, press play and stop, go back or forward the text, but from a cell phone.
hi guys, anyone experience sound output stuttering when using wave link to stream spotify on discord? the output sound like internet problem, but my internet is fine, when I speak long sentence through my mic it's all crystal clear. i turn off all noise suppresion and automatic gain already
Discord blocks audio being continuously transmitted mainly because of "musicbots", so it's not meant to be used like that.
since when? because before it was not a problem for me


Ok i need help so i got a the new elgato and i set up it how am i supposed to see my game do i switch the hdmi connect
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
what elgato product?
Morning
Good morning! ☁️ 👋
Hiya o/
Have a Super Sunday FAM! 🙏


hey guys i have the facecam pro and the wire it came with isnt long enough
tried to buy a new wire and it will only turn the cam on for a second then shut it off
does anyone know how to fix it or what wire to buy to fix this issue
cant get it to work without using the really short wire it came with
this is the wire i went with and it just doesnt work
any advice will be nice
best to move this to #camera-prompter
Hello, I have a problem with my facecam pro app. I want to connect my iPhone with a cable but it just charges and doesn't respond can someone help me with that
your best bet would be the #camera-prompter channel where they focus more on camera issues there
Hi there
I have had the Elgato Stream Deck + in my cart for about 5 months now. I am about to pull the trigger, but I am wondering if this is the right one for me?
Is there anything newer?
the neo deck is technically the newest deck out there but in terms of the bigger ones the + is the newest one. You can def buy now or wait till elgato does sales since you've waited for 5 months.
Have they made it yet so that you can twist a knob to get 8 new buttons?
hey! i need help with something about the camera hub and the camera pro, where i can ask?
you mean turn the knob and get a new page?
A page of 8 new buttons, yeah
check out #camera-prompter
I want a page for gaming, one for beginning my stream, one for twitch commands.
i dont know if they did it where the dial can rotate between pages but you can just swipe on the screen to go through pages.
oh you mean different profiles?
not sure, you can check in #stream-deck, someone there might know or if it doesnt' exisit it could be a #feature-request for a future update to the software
Well, lets walk through the scenario fully. I sit down. I want to control my lights, camera, and XYZ with it. Move to a new page or if we are talking about the same thing, 8 new buttons dedicated to OBS and Twitch commands such as clipping or bookmarking a spot.
you can probably set the dial as an action trigger and set the profiles that way.
Has anyone here setup govee plugs on the stream deck?


is there any way to customize the success checkmark/error triangle?
nothing official, but it might? be possible if you can find the image assets in the program files for it
seems those two icons are stored in C:\Program Files\Elgato\PageIcons\com.elgato.streamdeck.pageicons.status.sdIcons\Images, as 5IconCheckmarkCircle.svg and 8IconWarning.svg, but they don't have color data in the SVGs
thank you so much, i was digging around the program files for ages
Hey there guys i am planning to get the 4k60pro mk2 with a second pc. And i wanted to ask what an ideal graphics card for second pc will be for streaming/recording at 1440p
Good Morning Everyone
Good morning
Happy Maple Monday FAM!! 🍁 Hope you had a amazing weekend!!
good morning all hope you weekend was wonderful

👀
ElgatOBS
Curious how this'll go, if it's an OBS fork like what I'm somewhat expecting
Hey, I was wondering if anyone knows where to get replacement for mic arm ball connector (whole thing, not just ball with screw), but in WHITE? I know there are parts on Elgato site, but they are in black
Asking here as there is no channel for mic arms 
so i unauthorized my stream deck on discord by accident and now its telling me to request access to discord but when i press the button nothing happens can someone help me please
I'd probably put in an official ticket #official-tech-support
Ask over in #stream-deck for better visibility.
Is the Elgato marketplace website horribly slow for anyone else? Everyone I've had confirm has the same issue
You can learn more here! https://youtu.be/WZozuCswp0k?feature=shared
With the Marketplace Connect plugin, anyone can stream and produce like a pro. It powers up your OBS workflows, so you can get right to the good stuff.
Get OBS Studio scene collections: https://marketplace.elgato.com/obs/scene-collections
▶ SET UP EASIER.
Installing scenes and sources used to be a herculean task. Now, our wizard walks you thro...
Morning!
Good morning!
That marketplace integration OBS plugin is a game changer, man it's super easy, just relax like a king and setup do all the works.
Love the scrapbook stream package for some reason
Glad that my initial hunch about Marketplace Connect being a fork was wrong :3
anyone else try the OBS marketplace plugin and just get a console window with
Attempting \\.\pipe\elgato_cloud0
Attempting \\.\pipe\elgato_cloud1
Attempting \\.\pipe\elgato_cloud2
Attempting \\.\pipe\elgato_cloud3
and it never successfully signs in
Has anyone found a fix for the stream deck and TikTok studio? Mine won’t work to switch or change scenes anymore!? HELP PLEASE 🫶 
Hi @rose hornet. Apologies you're having trouble logging in. I'm one of the developers of the Marketplace Connect plugin. If you have a couple of minutes, I'd love to try to troubleshoot your issue to see what might be causing it, and get it fixed.
I'm free, sure
Are you OK if I DM you so we dont muddy up the chat here?
yes, no problem
I need help does anyone have a video on how to connect.
Elgato capture card
PlayStation 5
Wave DLR
HDMI extender
Wave XLR
did you get it resolved @rose hornet? i have the same issue
I'd start over in #capture-cards.
yes @odd drift turns out the plugin currently can't be elevated, so if you run OBS in elevated mode (admin) then you have to run it without admin to get the plugin to connect
figured it out with @zinc temple so they are aware of the issue
@rose hornet , @odd drift , and anyone else who was having the logging in issue. We just released a hot fix. If you still have the plugin installed, re-run OBS and you should get a notification of an update. Download/install it, and you should be able to use OBS with the plugin in admin mode. If you've uninstalled it, the new version should be available from the main site shortly, or you can download/install the old version, and get prompted for the new installer when you first run OBS. Thank you @rose hornet for taking the time to help me troubleshoot! 
happy to help! 🙂
what are some of your fav plugins with #stream-deck ?
Tysm
My pc is in the shop so I can't use my stream decks until its back and I feel weirdly naked without them... They are used like daily
No problem!
Oh man, that’s an awful feeling. Hope it gets repaired soon!
Thanks! I have no idea what is going on with it. I would just be using it normally and then it would randomly just shut off and wouldn't power on again until i go and flip the power switch on the psu. Crazy thing is that it would go months working just fine and then randomly do it for like a week or two and then be fine again for another few weeks. Everytime i bring it for diagnosis its impossible to replicate the situation. Just this last week it got worse in that i have to flip the psu switch like 3-4 times before it would turn on. So im looking at getting a new psu
can elgato sponsor one of my videos I show SOME of the cappabilitys
The partner program admissions are currenty closed. Keep an eye on #elgato-partnership to see if they open it again in future.
Morning /Afternoon FAM 💖 Have a amazing DAY!! 🎉
Morning!
Another long day of work ahead.
Audiobook narration this week. We’ll cross the halfway point today, though; and the author is an excellent narrator so it’s going really well.
Is it a good book so far?
I love audiobooks, but I can't focus on them >,<
or I fall asleep haha
It’s non fiction, actually pretty good.
Self help can get…. Rough. But this is about helping kids learn to be writers. Actually very good.

I get eepy
when listening to spoken word in general
podcasts are my go-to for passing out quickly, unless it's about something interesting
Never tried audio books before
I feel like I'd be the same and pass out listening to them
My mind would wander and not focus on the story
ADHD deluxe ;D
Plus sometimes the voice might not match the character description and it could throw me for a loop
Generally only children's books tend to try to act out different voices
It’s funny I work on a lot more than I consume as a customer. Haha
Makes sense to me, honestly
I do a lot of listening while driving and walking the dogs.
Podcasts mostly, but that’s when I’ve consumed audiobooks, too.
good morning we are half way to the weekend who is excited?
I need help with YTMD contactor the password part isn't showing up for me
For which product?
Stream deck plus
Ask over in #stream-deck for better visibility.
Hello new here. Is there an ongoing fix for Wave Link crashing whenever a new application is opened?
i have question about the market place for overlay's where can i ask.
#marketplace communith help channel is likely the best bet
I don't recall but is there a spot here for problematic/imposter accounts in the server who are adding/messaging randomly ?
Legend

yooooo i need some help please
i dont know how i can connect discord to my stream deck becus the discord buttons dont work
you might need to authenticate the app
how do i do that
oh wait, i might be thinking about the barraider app
oh ok
Mornin/Aftermoon!! Happy Thor Thor Thorsday FAM!!⚒️
good day to you as well
i need help with streaming i am using the elgato 4k pro internal capture card with my xbox series x
Hop over to #capture-cards for better visibility.
okay thx
You’re welcome.
How's everyone doing today?! 😁
Anybody familiar with suspense/anticipation audio risers? Trying to find some good ones
Hello everyone. I just purchased an Elgato foot pedal and it’s not working with one specific game….any recommendations as to what to do? Thanks
Might wanna hop over to #stream-deck for better visibility
Got ya sorry and thanks
Not a problem!
Also, big update from Twitch
Better collab tools, native vertical streaming, improved clipping, and more transparent moderation
But the biggest ticket update is that all streamers can now be monetized, not just affiliates
Idk if this means that the affiliate program is going away, or that stuff like emotes and channel points aren't available for non-affiliates
hope everyone is having a great day today
Are they still do the live event today?
yes they're live right now! Join in !
Grats @unkempt brook

AHHH thank youuu 
Yeah, congrats!
even though I already checked that my DMs are open on twitch I keep doublechecking 
Big congrats!
thank you

Congrats Envy! 
Thanks Jasmine !
(Hope I replied correctly to the DM haha)
thanks ! yess i am looking forward to it ! :3
It was a Mk.2 but yeah ^^
oops...for some reason i thought it was a facecam...
it was, but a MK.2
i haven't slept since yesterday...i should go to bed early tonight
ohh ok
mk.2 not pro
Yaaaas
still a dope product!
Oh yes

that's what I say everyday and here I am (it's 3am)
3am here too, can't sleep although I'm eepy ;__;
omg go get some sleep!!
and you too Ocatach!
Can anyone help me I just got a elgato card and can’t hear my output or input on the stream
Ask over on #capture-cards for better visibility.
Just got done making a mod for my Platform:6 desk, and can’t be any happier with how it turned out
Posted a pic in #1290796142019219457
Going to be using it for a finger-print reader, and a USB cable for plugging in a controller
Uuumm. Did anyone elses wave software go to factory settings?
Which app? Most of them have auto backups you can restore this day if it got reset somehow
Good morning
morning
hiya 
Woo Hoo!!!
How is everyone doing today? I'm just getting my day started by printing out some screws and about to play some games
doing great ! already 7.30pm here so my day is over but it was great, met up with people at a korean cafe, went to buy stuff at the japanese shop for rice and such
omgomg korean café? 😻
goes total otaku
Been reading almost exclusively korean manhwa lately
yep they called it the k-afe haha
they have delicious castella and they also make bingsu !
I always get a castella and a matcha latte it's sooo good
:3

Not sure if there's a limit to how often you can win, but there usually is on streams like that from other companies I know
I mean I do not own a stream deck nor an XLR dock nor a pedal sooo 😂
yeah that is very fair, I mean even if I am allowed to , if I just won something I usually hold back from participating on the next one
If you somehow pull it off, that'd be impressive odds lmao
seen it happen on the steelseries streams, same user got rolled twice and got rerolled and they were like "Nope, you're too lucky, someone else needs to win" 😛
I have had winstreaks like that but I am already very happy to get the facecam ☺️
"please stop rigging the giveaway and let others win" XD
hahaha yeah
#question-of-the-day how easy it will be to make something simple for someone to load and not have to figure it all out. just click 1 and done.
After 6 different 3D printed screws, finally found some that work. Now just need to finish printing cable management
hope everyone has a great weekend!
instead of having partnerships for elgato is the a way you can just get a product sent out to you for content videos on lke tiktok or youtube?
You can enter the giveaways in discord and streams and hope to win
I don't see that listing specifically, but here's https://www.elgato.com/us/en/s/careers
<@&581565551495741448>
tyvm, they also made the same messages in Logitech's server
just trolls
Does anyone know why I can’t see my ps5 screen on my pc? I tried searching it up but I found nothing, everything is plugged in the way it’s supposed to, but is there a software I have to use to view my screen?
I’m also using stream labs if that changes anything
That's a question for #capture-cards by the sounds of it. But make sure HDCP is turned off in the PS5 Video menus. Copy protection like that prevents video capture.
Okay I’ll ask it again in there, I have that setting turned off but I’m still lost on why I can’t see my screen
Greetings, is the Latino guild still looking for members? And if so, where could I apply?

hope everyone has had a great saturday so far!
I have a very specific question if you plug in your elgato to a 4k tv and leave the resolution at 4k and record on obs at 1440p is my footage going to look blurry since the resolutions dont match?
Nope; it should actually be the opposite effect. Downscaling an image from a high resolution to a lower resolution is actually one of the highest quality forms of anti-aliasing, which produces a cleaner looking image. The only issue is that it won't be strictly perfect, since 1440p doesn't cleanly scale to 4k, but you're still getting a good deal of improvement there
Recording at 1080p would result in the best image (4k is a clean 4x larger than 1080p in pixel count), but that also might not be ideal
Ill try it thanks
What's a good budget mic arm under 60 CAD?
For your budget, the best one will be the a regular micstand from long mcquade, if you can save up some more you can get the Elgato Wave Desk Stand.
even the cheapest boomarms are atleast like 130CAD, most are around the 145-180 CAD
Here's a regular micstand that's also on sale https://www.long-mcquade.com/8769/Furniture-Stands/Stands/Yorkville-Sound/Tripod-Boom-Stand-Black.htm
Hai Dre ❤️
one thing to keep in mind is that you get what you pay for and you generally want something that is good quality as it will be supporting your mic's weight. if its poor quality it could collapse and drop your mic causing a future expense you wouldn't want.
Hi Ochatach!
yeah, 60 cad is like nothing
how fix error getting?
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
for sure! one may luck out and get something good but its more than likely it will be some poor construction quality and build (weak joints etc)
yeah my first boomarm was a chinese noname with springs, it rattled constantly and sagged, it was like 30 euros but should have waited and saved up for a proper one 😛
but the market was very different in 2012 when I started streaming to be fair
lots more options these days
ooo ngl when you said it has springs, the first thing that popped into mind was one of those lamps that were thing frame construction riddled with springs to allow it to move and contract
That is totally valid
tech has grown by leaps and bounds
haha omg! Especially with how robust mics are built these days, they have some heft to them and they def would cause boomarms like that to sag within days
Hello Kitty Island Adventure on steam is how i have been spending my time lately....its strangely addicting
I do want a handheld gaming device..
I mostly just wanna play World of Warcraft, retro and such 😛
If elgato made something akin to the steam deck, that would be insane! access to your steam library for remote gaming AND has the ability to function as a stream deck for irl streaming would blow so many peoples minds
more likely Corsair could make one
very true
because corsair and origin and scuf
while i dread to imagine what it would take to make something like that, it could be very cool. a device that takes the functionality of stream deck mobile combined with a handheld gaming device with the stream deck software built in. this would allow for full mobile ability anywhere
Handheld PC's have superlow profitmargins though to be competitive
so would make little sense to cram all that into one
How would you even combine a SD and a handheld? You don't exactly have a free hand to hit a button with, after all
price would be atleast like 1500 in that case and wouldn't sell
oh easily, it would be ridiculously expensive
ngl, that is part of the design that would stump me too, unless it has like maybe two rows of buttons built above or below the screen for quick access
unless it gets used as either or, so its either a handheld gaming device OR its a portable stream deck for irl streamers
To be competitive in the current market it needs to be somewhere between the Nintendo Switch at its 350-400USD pricepoint, to the Valve Steamdeck at 400-600, and the others that go up to like 1000 like ASUS




