#general
1 messages · Page 47 of 1
For the cameras?
?
thanks! ❤️ - thats probably to big sadly, I will probably go with the MK2 and neo
The Streamdeck+ is the best one though
The "Tech Specs" section of the product page is really useful. https://www.elgato.com/us/en/p/wave-neo
just raise your monitor slightly ^^
But where do I get the information for it ?
it does not say deployed anywhere
"with Riser" says 282 mm height - no way this think is 28cm high
deployed
"Neo" is a bunch of products. and I don't think you can remove the stand from any of the stream decks, but the mics all have extensions that can be removed
I can but Its not really ergonomic and since I sit 10+ hours a day in front of the pc xD I do not want lose ergonomity
But honestly, the dials and access to Wave Link that you get with the Streamdeck+ is a godsend
Yeah, I am mainly for the buttons since I want to use it for Blender Shortcuts and running .bat files in the background I use for game development
https://www.elgato.com/us/en/p/stream-deck-neo Go look in the tech specs section, it'll be there
M8 - those are the product dimension 107 x 26 x 78 mm / 4.2 x 1.0 x 3.1 in
not the dimension when its deployed on a stand
Don't forget you can have up to 10 pages of buttons on every streamdeck 🙂 so the 15key MK2 is technically 150 buttons and also folders, so basically infinite buttons 😄
can the + be lowered a little more then 11.5cm ?
nah, maybe 3d print
so you would have to get a 90degree cable
Hmm, I will probably go with the
- regular MK2
or - Streamdeck neo
The thing is I do not really need the dials.
My keyboard has a sound dial and my mic has also a dial and I use it like once a week xD
the mic dial, sound dial often bviously
Trust me the dial is game changer
Color grading
Hmm okay, I will accept that
You can probably assign it to something in blender
thats probably fun as hell to colorgrade with it
if anyone has one of thos 2 I would be greatful if he could measure it
But idk if it could do more than your scroll wheel tbh
Iknow the regular streamdeck can be taken out of its stand
Welp I just went to Amazon and got myself a Wave DX and the XLR and cable 🤷♂️
Huge. Do you have a audio system for it
Yea it’s chill
What do you mean?
Got the MK2 since it will fit my setup exactly.
Thanks for the quick help tho
It’s an XLR microphone which needs a XLR device
Like a Wave XLR
Do you have a good micarm? points at Wave Mic Arm LP 😉
I already got a pretty stable Mic Arm
😄
However I’m going to my bank to see where my transaction is being cancelled
Because if I can resolve that issue I’ll be canceling the Amazon order
If not then oh well 🤷♂️
Would be nice to find out where the issue lies
But either way it’s a win win..
Yeah, I love my Wave DX mic, I think you'll be very happy with it 
See! I’m the type of person that gets hung over the type of things where if something doesn’t work… I try and try again until I can figure it out. Like solving a puzzle
Unless your bank thinks it's for your protection or something, that can happen
I wouldn’t be surprised if they flagged my account for multiple orders though
Yeah I figured it would probably have to do with my bank. 🏦
yo sup
does anyone want a video or thumbnail edited for free im just bored
Hello everyone
I've got an issue, maybe you can guide me, i'm using elgato facecam with elgato key light, the thing is, when using any effects from the software, like any background or greenscreen/blur effects(with nvidia plugin installed, i got ryzen 7 7800x3d with 4070) if i try to stream or record, my camera is very laggy, any tips? I've seen that other people encoutered this problem. Thanks
Hello, anyone connected speakers and headphones with the wave xlr?
im switching between 2 pcs and dont want to connect 2 devices everytime
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Have a amazing Sunday 😎

So I went to the official webpage for Elgato and saw the custom drops and noticed the BO6 was added in the category as New yet it’s not accessible. Curious to know if this is a reason why I’m unable to place my order through? Has it not officially dropped? It doesn’t show out of stock like everything else.
It’s like it’s locked or something
It is sold out.
Probs why I haven’t had luck with it since day 3 of it being out 😂
Been trying all week
Yeaa. It is very popular. So I would check periodically over the next couple weeks.
Thank you 🙏
You're welcome!
<@&581565551495741448> clean up isle 5
@civic falcon The best piece of content creation advice I've ever received is to always stay authentic and true to your brand. Authenticity resonates with your audience and builds trust. It's also important to keep learning and evolving; the digital landscape is constantly changing, and staying adaptable is key to growth.
@ancient spruce Staying motivated during content creation is all about passion and purpose! It's thrilling to craft a narrative that resonates with your audience and sparks conversations.
OK I am so close to uninstalling the wave link software, now none of my games audio will be picked up by the wave link game channel unless I run it through steam has anyone else had this problem
and yes, follow the advise given in ther
Didn't see that channel thankyou for your help

Also got my issue sorted I am not updating wave link at all now 🤣
Let's hope all issues gets solved in the 2.0 update later, it's currently in Beta
Fingers crossed
only a handful of people get that Game channel issue, I haven't had it along with many others
so it's a tricky bug to fix
That's the first time it's happend to me at first I thought it might of been tmp but then when it did the same with gta fivem I knew it had to be software, tbh that's only the third bug I have had with any elgato software and the other two got sorted so I'm hopeful this one will also
GTA has really weird audiorouting in general, some other games also don't adhere to routing, I "solve" that by making all my audio on my PC (Default Channel) be the Game Channel unless routes elsewhere like Voice Chat, Browser or Music
So even if I start a new game, it automatically happens on the Game Channel without specifying
Fair enough, where I stream I find it easier to split them in different channels to make it easier to fiddle with audio levels
Have you tried Stream Mix output in OBS? It follows the exact same mix as you have set up in Wave Link
Yh I pretty much have it set the same as in wave link
🙂
Just here to say that the USB Hub for the SD+ is a genius idea and I'll be grabbing one ASAP
gm
Do you make any content or have a YouTube channel?
afternoon all 🙂
HAPPY MONDAY!!!
Hey guys it was fun but I’m leaving this server there is just way to many bots and scammers spamming my dms
I appreciate everyone who helped me and answered my questions see ya
does anyone your the stream deck as a sound baord on games?
Sorry to hear! I wish there was a way to prevent bots from joining, but at the moment there isn't. 
We try our best to purge/ban any bots we can.
I create content and promote YouTube Channel for the company i work for.
Yeah I understand I just can’t deal with it all all the time that’s all and goodbye to everyone
Could always just turn off DMs from the server....
. . . I should probably do that. I've honestly stopped reading the DMs from folks I don't know entirely at this point, unless they tell me here they're going to message me about something first.
quick question in #camera-prompter . guessing anyone familiar with elgato software could answer it quickly
is there anyone that can help me with this stream deck issue that I'm having
"Installation Package"
gm
hey all iam new here
Is there a way to remove the background with the Facecam Pro and the Camera Hub?
AI backgrounds are installed, but no option for background removal, just blur or replace
Not with Camera Hub, no. You'd want to use something like NVidia Broadcast
You're talking about the removal that's like a virtual greenscreen right?
(You could in theory replace it with a green colour and do chroma key with another app like OBS though)
Yea we used to actually ship Camera Hub with a green background I believe for that purpose.
anyone know how to play soundboard through mic and hear it at the same time?
Are you using Wave Link? If so add the sound board to the SFX channel and set the option that says Route to MicrophoneFX, then use Microphone FX for your mic input in whatever app you're using (since it already includes the mic and the effects chaing for it)
Then you need something like Voicemeeter or Voicemod, check youtube for guides since it's more complicated
whats the easiest way ? using wavelink?
why dont they just add a second output lol
Hey guys, does anyone here have experience with setting up the audio on OBS for an HD60x through xbox
I'm having no luck with my audio setup and I don't even know where to begin
Ask again in #capture-cards for better visibility.
There was one person that asked a few questions and then vanished
<@&581565551495741448>
Thanks, switched to using Nvidia Broadcast as that works well. I prefer to use the Camera Hub and it's features, but until they add it, NB it is
And I have a green screen if I need to use it, but NB doesn't need one so no need to pull it out
<@&581565551495741448> Its that kinda day

#question-of-the-day nope
The question was how, meaning to share tips and ideas though ^^
Anyone happen to know a way to increase the stream deck app size, including making the buttons BIGGER so they can be read on a 4K screen easier? In 4k they are pretty small and depending on what is on the button for text, can be really hard to read that small.
yeah
facts

Try to lunch the Facecam Pro application and navigate to the background removal feature in the setting or Tools Menu, choose a background for replacement and fine-tune the sensitivity and other settings for optimal result.
Responding to issues or conflict with empathy and desire for resolution is usually more beneficial than resorting to harmful tactics
To stay motivated, I reflect on why I started content creation in the first place, reconnecting with my passion to reignite my motivation.
Afternoon Family! Have a Great Hump DAY EH! 🐪
👋 You too, Mario! 
thanks @pure zephyr hope ya have a EPIC DAY!
Thanks! So far it's been up and down, but oh well! 
well do what i do my friend always turn a negative to a positive and you will see how it is yup yup!

4k pro ultrawide suppport when?
Hello everyone,
I have recently bought a Elgato 4K capture pro card and I am using it with a dual PC setup.
I have the video recording portion of the card working, however I can't seem to get any audio from my main through to the recording.
Does anyone know how I can get ALL system audio from my PC recording with the video? Or is something like that just not possible and I will have record audio separately?
Thanks!
This server is not for self-promotion or unrelated videos. Please delete this.
<@&581565551495741448>

My HD60 Pro all of a sudden won't stream 60 fps anymore even though I've always had it set to do so. It looks like it went down to 30 fps. It also plays an intro every time I open the software before it streams the gameplay and it didn't do that while it streamed 60 fps. Googling the problem hasn't given me any helpful solutions.
please post in #capture-cards if you haven't already. 🙂
sorry coudln't help it, I'm sure they will let us know what can be done with the card in any updated firmware or software on the release. currently 4K X has support.
Every time i load the pc up i get an update for stream deck. How many times do i need to update?? 😭
MX creative Console is so ELGATO...did you guys developed it?
No, that's Logitech because they acquired Loupedeck.
gm
good morning good afternoon good evening hope everyone is well and enjoying their thursday
Anyone got troubles since V 6.7.3 (21005) ? my screen is locked, and never come back, so i need to disconnect and connect my StreamDeck every hours
hi i just got elgato 4k x and using all hdm2.1 cables to my pc and screen i can caputre vedio no problem on obs and other apps but audio only come ass cracking dosnt even sound like aduio at alll i been trying many ways cant fix it plez help im on windows 11
aww thanks!! Hope you're having a great day too!
You can post this in #stream-deck! If one of our community members had similar issues, they'll let you know!
For official support, I'll recommend filing a ticket or calling Elgato Support. More info here: #official-tech-support.
Hey there! Sorry you're experiencing issues! You can post this in #capture-cards and one of our community members will respond if they know a fix.
Otherwise, I'd recommend contacting official Elgato Support via phone or by filing a ticket. More info in #official-tech-support.
Okeyyy 
good morning good afternoon good evening hope everyone is well

Germany ?
Hello, the discord is English Only but we have lots of members from everywhere ^^
I only needed help once with the Elgato Wave:3
Doesn’t play COD but entered 2 contest, and may try a shooter. I might not be good at it, but it seems it’s what the “cool” kids are playing. I wanna be a “cool” kid too!

Good luck!
Y'all might want to check out our latest tweet... https://x.com/elgato/status/1849870277020418427

Hmm, I seem to be unable to enter the giveaway for some reason. "Interaction failed"
Wonder if it's just a transient issue
And as soon as I send this, it finally goes through lmao
Reminds me of the time I was playing Cold War and I ended up racking up something like a 15 or 20 kill streak by literally just running around a big rock on the map
I was in utter disbelief when the streak ended
HEYYYYY
do u guys think there will be any holdiay discounts coming up
nice, worried bc ther was amz prime day and whatever i may have missed
There's usually Black Friday deals, we'll see 🙂
How you doing? Did you get BO6?
I'm hoping to win a copy ^^ I'm doing great though, how are you? 
Doing alright 👍🏼 got everything set up finally with the Wave DX and Wave XLR.
So pretty good. Been grinding the game hard! Camp grind time
Wohooo 
Hoping to win that BO6 giveaway for my epic failings of ordering it several times 🤣 😭
Hehehe ^^
I was so hyped then disappointed then hyped then disappointed and etc
Just a repeat lol
But on the other good news! I got a new job!
Ohhhh 😮 what kind of job?
Ahh, you'll do great
I believe in you
get out of my house
Who
GET OUT OF MY HOUSE
@acoustic radish Do you need something?
Xbox Game Pass :)
Hai Isaac, hope you’re having a wonderful evening

Can’t wait to get home and game tonight! Possibly if I’m awake enough
You’re PC right?
You got PS?
Ah was gonna say I could share play the game
hello
gm

hello world
just sent a suggestion to Elgato... but im actually curious... would anyone want Elgato to make something like a replay operation hardware + software?
cause whats cool about what I've seen in some production studios is they have this replay controller where they have a lever (for transition speed) and a dial that controls the speed of a replay (forwards/backwards... slow motion... fast motion... frame by frame... etc.)
although I guess the dials could in theory pull that off with Stream Deck+... but never saw any software pull that usage off yet...

is there a way to get the voice chat from call of duty into my game sound? just hear them through my controller?
Huh?
GIFs don’t resolve in this channel. 😉
Hey Fam! I run a small business and am just wondering if I could tap into AI beyond ChatGPT
without breaking the bank. Who has an idea?
Good morning good afternoon good evening hope you all well and had a great weekend
Good morning! 🌞 👋🏻 🛻 📚 ☕️
Is there a new elgato Pro cam coming out or is there simply no stock of the current edition?
elgato pls make smth like this
https://www.amazon.com/dp/B0CP68QW4Q
As we've said previously, Elgato cannot comment on future products, nor can they take suggestions for legal reasons. 🙂
ik but still would like to throw it out there 👍
aha, gm. last monday of october
can someone please help me
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
is there a plugin for Firebot ?
Gotcha
HI Porphirios, they do not have a plugin with us on the Marketplace. However it looks like they enabled Stream Deck support for Preset Effects within their Firebot software. I found this tutorial:
https://www.tiktok.com/@mscherryblade/video/7184476820291505451
thank you
Excited to watch the stream
Hahahaha 😄
Oh you're sphinksz! Hai 
OMG
It’s annoying isn’t it 
Glad you liked it!! I had so much fun
Can it be a sticker? 
Afternnon Fam Have a Amazing Humpday EH!👍
I have a YouTube channel?! Sweet!
<@&581565551495741448>
YouTube has channels? Whoa.

Thank you! 
Awww, they were my new friend 😦
Oh nooo
They were going to make my YouTube channel outstanding /s
I wanted in on that!!! 
Oh dear.
😳
let em compile
Bwahahahahahaha!!!

Can anyone call for like 1 minute to tell me if my EQ sounds good
Hello 
Welcome in! 
Thank you 🙂
Dang, missed the stream giveaway. Aw well
still ongoing
With giveaways?
yeah
Which product?
I typed that in the wrong discord, lol. Corsair was the one I meant it for, my bad
Nexus replacement brackets
@bronze kettle can you tell me if we also can get one of the black ops 6 ingame codes if we only bought the Streamdeck MK.2 BO6 Faceplate or are we not supposed to get it without buying another streamdeck or Mic?
Hi Clexoo! Please make sure to reread the rules of this server. Please do not ping admins.
uwu
Oh, didnt know. Im sorry
The Call of Duty: Black Ops 6 Stream Deck faceplate does not unlock in-game rewards
ok, so i need to buy a streamdeck or something else from this bundle to get it understandable 🙂 thanks for the answer
and sorry for the ping
Maybe I'm too much of a boomer but what does icymi mean XD
I use that sometimes too hahaha
How's you Jas? 
Great! Just realized it's past 5pm LOL
Time went by so fast today hahaha
How are you?
It's webfishing time!
OHH which one
HOOKED
is webfishing good
Right now it's "Return of the SSS-class Ranker" it's SO good
IT'S SO GOOD, it's so fun and addicting!!
I just love reincarnation/isekai
If you liked Animal Crossing, then it really gives ACNH vibes but focus on fishing and collecting haha
OHHH YESS!! I read that too! Love it!!

i saw the steam page for it and the art style looks pretty awesome
I love reincarnation/isekai/villainess
Gief channel for recommending must-reads ;3
hey what does ifyky means?
It's super fun!! You can fish, draw, play a guitar, and a few more hahaha
also for that other staffer that loves manhwa and manga :3
ICYMI = In case you missed it!
If You Know You Know
thats not what i asked. lol
yeah!!
alight another one
I assumed you made a typo and was asking about ICYMI 
idk what that one means, so probably google will tell you haha
WAGAMI
I dunno what, never seen it used
same
might have to try it out
Do it!!!
that doesn't even make sense xD
WAGMI was like a crypto saying that caught on
to the mooooon xD
Best arm for wave:3?
Wave Mic Arm, Highrise, LP or Pro ❤️
the cod one
Is there a Julian Costume with hair included?
Even A Brito Costume?
Or Jasmine one?

Does anyone know if I can use the Astro 40s Bluetooth headset with the Elgato hd60x?
I’m on my third pair of the chat link pro…
Ask over in #capture-cards for better visibility
Happy Halloween!
Happy Halloween
Happy Halloween 🎃
Happy Halloweeneee!! 🎃
happy halloween ! 
i've got a new abbreviation "ijbol"
anyone got any idea why my elgato neo is flickering like lines of pixles on my only on my 4k capture utility screen??
Hey everyone, I want to ask if the elgato prompter is compatible with iPhone 16 pro? Thanks
Hey everyone! Happy Halloween. I've got a problem. I own an HD60. Here's the deal: OBS is set up completely and works fine. When I start up my PS5, I still get a signal, but as soon as I launch CoD/Valorant, etc., I get a black screen and I have to restart my PC to get a picture back in OBS. If I then start CoD again, I get a black screen again. What could be causing this? Everything ran smoothly before, but this problem started with XDefaint...
Ask over in #capture-cards for better visibility.
thanks 🙂
debating between regular and LP
I got the Pro model, was intending to get the LP personally 😄
im not spending almost 200 for a arm lol
LP is basically the same besides the gas-spring suspension 🙂 I really like having the arm pointing out from underneath my monitor instead of from the side of me with my old arm 🙂
same as regular arm?
"Regular" is sometimes also colloquially called high rise from us. It goes over your setup. It's the classic "boom" type arm.
All good with you today?
I was 4 away from winning a Corsair Neon sign xD I really want one haha
Would look so good next to the Elgato one I mean :3
i use it for my prompter. lol
Are arms worth it then?
yes
Can they make me sound bettrr
I mean yeah, if you have the mic closer you will sound better so depending how you have it now
I have the standard Stream Deck, and I am looking to have a button that does a long press in the software I am controlling.
So I want to press/tap [button] and have it Long press Y for 3 seconds, in the game.
Can I do this?
Not unless the plugin you're using supports longpresses no.
Oh I read that wrong
You can use BarRaider's SuperMacro to toggle holds etc
Bar Raiders super maco? I will check it out.
This seems like something people would commonly need. When Streamdeck has so many other functions, why is this missing?
It does exists in the SDK, it's up to the plugin developers to implement it
yeah.. i guess. I mean there is a Clock Icon next to the trash can, where you can adjust the time a button is pressed, as well as the delay after the press, but those only go from 01ms to 100ms. Seems a waste to not let that go further.
For multiactions there's also a delay function, think it's up to 5 seconds
yeah, but the delay is a delay between actions. Lets say I am playing COD and I want to throw a grenade, I need to press G and hold for 3 seconds, before throwing. So I want to just tap the grenade icon on my streamdeck, and not have to have my finger on G on my keyboard, when I could be using it to move around.
Hello, is there a way to make a backup file of wave link? This is the second time that the app has been randomly reset.
Don't hesitate to ask in #wave-audio
Hello! Hope to get a direction. What are your thoughts on finding the right balance between brand investment and performance metrics? I'd love to hear your perspective!
I stay motivated by setting small goals during my streams, taking breaks to recharge, and interacting with my viewers to keep the energy up! Plus, listening to music or switching up activities helps keep things fresh and fun. What about you?
Yes, not only can you create a backup, the app makes automatic backups on it's own so you can probably restore your settings that way. https://help.elgato.com/hc/en-us/articles/23241485123213-Elgato-Wave-Link-Backup-and-Restore-configuration
Hi , i've freezing problem on my stream with the elgato mk 2 , i try to ctrl+ click on the setting for change the usb transfer mode , but the option do not appear
. . Facecam Mk2? I'd ask over in #camera-prompter
Bored, vc when fr
thank you very much 
I finished my desk, guys
Making a comment solely to keep me active. People keep sending me friend requests and its been.......fun to say the least, lol
There is no activity check or anything like that. No need to "comment to keep active".
If you are getting a lot of DMs you can report them via #contact-moderators or you can disable DMs from this server so you stop getting them all together.
Can I send you a DM real quick? It involves this information
Good morning happy Saturday everyone hope you have a great weekend
Odd question, Has anyone ever used the elgato mounts to hold up steam vr base stations?
Do the screw holes allow that to happen? I'd like to be able to adjust the trackers since my space is rather unique
wsg chat
Wave XLR for $40 or the wave dock for my stream deck +?
I was dead set on buying the wave dock but then I saw this $40 XLR and I’m like ughhhh my frugal brain preventing me from spending the money on the wave dock
If you've found one used for 40bucks I'd say go for it, it's not a cheap item 🙂
Sure your setup gets a bit cleaner with less boxes on your deskpad with the XLR Dock for the Streamdeck+, but not to the extent I would pass up a like 160USD savings ^^
Aftermoon Have a amazing Caturday! 😻
i need help with the el gato facecam it's not saving settings in the camera hub and keeps going back to the settings before after i change them this is also in obs
i've tried troubleshooting and deleting the app and redownloading it but nothig is working
$40 later…
Oh I can’t send pics
But I got it! Wavexlr and c to c cable for $40
Congratulations! Amazing deal, actually jealous 😉 
Dude was just like “yeah I tried content creation it’s not for me”
Basically new in box
What mic do you have? 🙂
I haven’t got one yet. I sold my beacn stack due to crashing issues. Picked up stream deck plus and now this, I think I’ll just do rode podmic and call it a day
It's moderately priced, and good sound 🙂
Do you know if I can set the dial on the wave xlr to do something other than gain? I might set it to do my master volume instead
I have no idea, don't have one, really want one, ask in #wave-audio and hopefully someone knows ^^
!! Thanks
it's either Wave XLR or the XLR Dock for me, need one of them asap ^__^
Looking at this image from a tweet Elgato made earlier today,I noticed that the teleprompter is sitting on top of a stand (?) - is there a stand for it avaliable?
Oh - can't post the image
it's not, the "stand" you see is a speaker
Was probably the comment I replied to also
Ah! LOL! The way it's positioned it looks like it's on a stand 😄
Thanks for clearing that up
but you can use any of the Wave Desk Stand, Wave Mic Arms with it
That's good
:3
Not sure how they had it mounted in the picture though, but it's probably the Wave Mic Arm LP from behind the monitor
Yeah - I think so
hello
Hello. My elgato hd60s+ has a usb connection error. How do I fix this?
Ask over in #capture-cards for better visibility.
How come the heavy Bass is out of stock except for being in shipped from AmazonJapan?
hello elgato 4k capture when i connect my elgato cam link it doesnt show up
i had my elgato for 2 years and thats the first problem i got
Ask over in #capture-cards or #camera-prompter for better visibility.
#question-of-the-day Wave Panels. My new place has no sound dampening at all, lol
#question-of-the-day Prompter, I needz it!

#question-of-the-day I need another key light
Same, that's next on my bucketlist.
#question-of-the-day i need a streamdeck + . Will go nicely next to my streamdeck xl
Love using my streamdeck+ and XL together. The USB HUB is an extra bonus!
I also need the XLR Dock :3
#question-of-the-day Facecam Pro
#question-of-the-day probably grab another Stream Deck + out of the set there
#question-of-the-day I would also choose the Facecam Pro
Hm... I was going through a gameplay video I was going to post and it was all good until 12 minutes in when there was suddenly an underlying crackling sound. Just enough to be heard and annoying. It's not in there in the raw footage.
Anyone ever dealt with this before?
If you're using a capture card, ask over in #capture-cards for better visibility.
I did not
I figured out the issue... Somehow the raw footage has 4 minutes of awful audio. Crackling, warped stuff. I somehow skipped over it when I was initially reviewing it (probably because it was like 3am). I'll just have to repay that section and splice it in 😭🤣
oof. Glad you found it and it seems that you're able to recreate it. Whew!
Yeah, I was going crazy
#question-of-the-day 2 mic arm lp pros, and a 2nd prompter.
Does anyone know of a good program for drawing diagrams of rooms that's free?
The sims lets design a room, but idk about diagrams. If you’re looking for like floor plans etc.
Hmm, never thought of the sims
MS paint works but it sucks. draw.io was the best I came up with
SketchUp, FreeCAD and Blender, either works
(I'm on OpenBSD and don't actually have MS paint lmao, but shhh, minor detail.)
I prefer to do stuff in CAD or 3D
I'll see if I can figure it out in Blender
#question-of-the-day StreamDeck +
#question-of-the-day oooh that's hard. The prompter is a really cool one but the face cam is nice too but guess prompter would win
#question-of-the-day The prompter for sure, I would love a monitor dedicated entirely to chat/events
#question-of-the-day I'd probably go for the panels or upgrade from an HD60x to a 4Kx.
#question-of-the-day of the products in the image, I would pick the StreamDeck+ and Prompter as my highest priority
#question-of-the-day I would have to want streamdeck xl along with a new mic and mic arm

felt
Haaaai Calu~ 
good morning good afternoon good evening hope everyone had a great weekend and all set for the week to come
gm all
hello world
hi world
Good morning!
I feel that

Afternoon Have a Amazing Maple Monday! 🍁
You too! :D
HAPPY MONDAY EVERYONE!!!
Anyone here been playing the new Pokemon TCG Pocket game? 👀
I'm afraid to, rip all my monies I could spend on Elgato-gear 
'don't have to' means I probably will want to because of timelimits etc 😛
I hope you've had a great start to the week Jas 
that's so true LOL
thank you! It's been a great start so far!
minus getting bit by mosquitoes LOL
I got two bites one on each ankle

Can I ask a question here about epoc cam or is it not allowed?
Just want to make sure
Thank you
#question-of-the-day If it truly is ANY. I pick all of them.
I've opened over 100 packs already and I have a problem.
Bankaccount goes BRRRRRRRR
IT'S SO FUNN!! did you get anything good?
Ohhh yea I did. I 599 cards so far.

nice!
I really like collecting the physical cards it's so much fun. Love getting that dopamine hit
I love that too but this takes up less space and money.
fair, I think I have like almost 2 books filled already 😅
Yes
Calamine lotion
I can’t post photos, but I got the Gold Charzard Ex the other day
i want the cards with like that charmander; with the art taking up the full space
but i'm not nearly as lucky as some other people
Anyone have problems with their wavelink just completely binning off all the different virtual devices from being configured in-app?
Wavelink prevents PC from sleeping, so I'm currently using this solution. Thanks for the suggestion btw. Does anyone know if this issue is being looked at? My PC idles at 120W at the wall, so I prefer it to sleep after renders or compiles are done at night.
<@&581565551495741448>
Roooo
scams galore
Hi there! how do I change the keyboard shortcuts for the 4K Capture Utility?
#question-of-the-day I would chose the Mic Arm LP. 🎙️ I have a desktop mic stand, and it is constantly in the way. 

Hello
#question-of-the-day Stream Deck +
morning

What changed in StreamDeck 6.8? I couldn't read the changelog in time before updating!!
what I used winget show Elgato.StreamDeck hehe
top of the morning 
how could they not include multi action in dial triggers
When will the heavy base be properly in stock?
They've been labled EoL - End of Life, so unless they make an updated model, probably never. You have to find them on other retailers like Amazon or used.
Trust me, I want them to be back too ^^
What am I supposed to use them for the multi-mount system? It didn't look like that the Minnie mouse was enough to handle what I'm wanting to do with them
There's no Max Weight listed for the Master Mount L, so I suppose it's all down to how far you want to extend it outward with the Flex Arms and for it to be able to carry the weight from the side if it's far away from the anchorpoint so it doesn't tip over. That's what the Heavy Bases were primarily for.
Personally, I'd like to use two Master Mount L with Flex Arms between them to make a rigid frame based onto two Heavy Bases, so everything is on the frame, cameras, lights
I was wanting to use the elgato mounts for putting my base stations on for VR chat since I need them at weird angles. My plan was to have the bottom pieces beat the mastermount l and the top pieces be the flexible ones. But I wanted them to be able to stand on their own so that's why I was going to put them on the heavy plates since they are basically sitting on the floor.
I'd suggest the wallmount instead
Can't, old house and they would have to extend pretty far out
I also need to be about to adjust them since my play space isn't usual
Well, it's not that I can't, I just prefer not to.
This house is over 100 years old and I do not trust the wall structure.
Filian and other full VR Vtubers use 4 trackers on wallmounts in the corner of their rooms, I can only advise on what I know works, whatever you decide to do is up to you and your setup, find a heavy base used and try it out and if its to your liking get more ^^
Fillian and the rest of those are able to just stick them in corners of rooms and work with that because they're not doing what I'm doing. I'm trying to set up virtual reality drumming and I have to put the base stations in pretty unusual angles to be able to capture most of my upper body. The trackers that I'm working on with now are going to be behind me unless it's better for them to be in front. I plan on getting four trackers, and so that way I'll have four different places, but I only had to budget to get two for now.
I do own a heavy Base, but I am currently using it for holding my phone's and everything so it won't move when I poke at the phones.
Then I'd do one in front and one behind probably until you can get atleast 1 more
as a drummer myself I'd have one straight above also
so the tracking of arms correspond to the sticks
I didn't think putting it right above my head
otherwise the front and back tracker can get covered by the cymbals or yourself
Can probably automate the pedals to triggers so you don't have to have extra trackers and sensors on your legs and ankles
I'm already doing the automation, working with a guy that will set that up
🙂
I thought about putting all four in front of me lol
that would be horrible
xD
I have the first version of Oculus Rift for my PC and I place the trackers as wide as I can on my desks because that way they don't miss anything, having everything from the same side makes anything behind you lose tracking, say like reloading in Half-Life: Alyx because you have to reach behind your shoulder
Cymbals will cover a bunch of both you and the sticktracking, also they're reflective unless you use purely vdrums which will cause issues
I am currently using electric drums
Have a good day everyone. 
It's almost Friday! Any plans for the weekend?
Cooking something good and watch series :3
What series are you watching? O:
Oh, so so many, like 50 or so xD
Basically anything and everything made in the past 20 years
Will likely make another attempt to fix my lighting setup myself. Glasses and reflections are a nightmare to work with.
I moved off the ringlight and to a higher based key light but now I get shadows from the glasses lenses visible because the light isn't head on anymore. . . Currently testing bounching the keylight off some white posterboard to diffuse it mroe
I only have one keylight so far, facing me, and a cheap floodlight facing the wall for diffusion, can't wait to get a 2nd keylight to have them at basically 45degrees
Yeah - I might also look if there's some sort of universal softbox that can go over the Key Light later. It's been a pain to sort out because of how bloody thick my glasses lenses are causing the shadows
Have been debating trying to get a flex arm to extend the setup further to the side too - sadly Amazon seems to have stopped 1 day shipping here again and I wouldn't get it til Wednesday to even test. 😐
Might just have to go back to what was working til payday
That said if I'm not tweaking the setup, the dual PC testing I put on hold needs more work too. As does like 30 other projects in the apartment in general
Maybe I'll just sleep the weekend 🙂
i've had the wave:3 for a while now and using it with wave link, but I often run into the problem that sound is not coming out my headset. I usually have windows default output to speakers, which is what I use the most, but then sound is not coming out my headset, which is set as my monitor mix output. So i'm constantly changing windows default from speaker to headset which is annoying. I have the feeling that, that is not how it is suppose to work... can anyone clarify how i'm suppose to do the setup?
my weekend will be spend buying a new desk
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Please ask in #wave-audio for wave mic related questions so we don’t clutter the general chat and you can get a better answer.
Hey guys this might be the wrong place to ask but I don't know where to ask.
I have a question about PC Microphones.
What kind of microphone are you using? If you have a Wave Mic, then you can use #wave-audio
Okay?
I have a pop filter i believe it's called. What's the best way to install?
I'm not familiar with that mic, but depending on the type of popfilter you've bought, it either attaches right to the microphone or a clamp to your microphonestand/boom-arm
It's the one with the clamp

good morning good afternoon and good evening to one and all happy friday everyone
yo gm


Good morning! 👋 🌧️ ☕
Meow, Meow, Meow… Meow Meow Meow Meow!
Hya!! Does anyone know a good monitor WALL mount? For 3 27 inch?
TGIF! have a amazing Weekend!💖
does anyone know if we're getting a mac update for the wave link anytime soon? im pulling my hair out trying to get this set up.
There's a beta available so yeah, as soon as its ready
yea I found the beta right after I sent that so trying to get that set up now lol thank you!
yay 
The 2.0 beta for mac is out too, not just the 1.11 that was out before
where can i ask for help for my elgato 1080@60fps cam?
thank u
macos support added for wavelink
awesome, and makes me (possibly naively) hopeful that well see linux support at some point as well, since macos to linux isnt as big a jump as windows to linux
@mellow bear Great setup! Love seeing the Platform:6. Congratulations!
Looks like the old flex zone is now hidden? Don't see any guidelines in the new channel, unless I'm not seeing something on mobile?
Nvm, found it. I prefer desktop so much more.
I was looking for a pinned message at the top, but the info is hidden when it is part of the channel description.
It seems to be cutoff also?
Just post your question in the proper channel and someone will answer when they have time and know it.
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
I wish they made it easier to find the guidelines haha, but for others as well, you click on this book icon and it'd open up the guildline/rules!
Once you click on that book > click on "view all" >
^ For #1290796142019219457
Same goes for the other forum channels!
Thanks!
You can always make a post and sticky it to the top and lock it so people dont post in it
OHHHH!! I didn't realize you could pin posts in forums! That's cool!
Will add that next week once I'm back from PTO 
Thanks nosut!
Np. Benefits of also running a server I have to deal with it all as well!
where is that announcement discord link taking me ?
The link in invalid now since the event is over.
Otherwise, it would have taken you to the Stream Deck 6.8 Q&A stage channel in this server haha
oh wierd never trust mobile disc :/
I've updated the announcement post to avoid any confusion with the link! 
I entered earlier to an empty channel
Is there a place to report bugs or suggestions with the wavelink Mac beta?
reddit megathread would be the best place
Bummer I try to stay off Reddit lol. Back I go
hey did elgato get rid of their studio configurator or can i just not find it anywhere
I only follow Elgato and Corsair pretty much, no brainrot 
Yea I dont think the tool exists anymore though I never saw a specific things saying it was nixed.
The page for it https://elgato.com/studio now forwards to https://www.elgato.com/us/en/s/setups
yup
Any video gurus in here? I need help optimizing my settings in Adobe Media Encoder... Trying to cut down my rendering times
Make sure it’s set to use your graphics card and not integrated graphics
This! I made that mistake way early in my first build and almost returned my GPU just because I had it plugged into the CPU slot. Man was I unexperianced back in the day
Wait can you stack two master mount L's on top of each other?
Or did I just buy two master mount L's just for nothing
Because i might cry that I spent money on something I cannot use and i got an event coming up that was dependent on it
Is there fake 4K60 Pros going about? Just recieved one and it's not the same as my one I ordered
There could be - It wouldn't be the first time i've heard of knockoffs. But also consider that there's a 4K60 Pro and a 4K60 Pro Mk2 - it's also possible seller posted a picture of the wrong one. How does it look wrong to you?
Not really - they're not designed to join together as there's a clamp on one end for the desk.
That said is there a particular reason you're looking to go higher than just one hits? They get pretty tall when you extend them out.
@little comet the PCB has 2 copper squares my one doesnt
not sure cause its a older model but theyre both mk2
Ah, I don't have one sitting in front of me to compare that well. Does it work and show up in 4K Capture Utility though? Most knockoffs won't show up in the Elgato app, iirc
The card has been out long enough you might just have a minor revision
yeah just checked its hwid seems legit
i only ask cause im in process of getting a shure mic from ebay too an its a fake but can get my money back lol, perks of content creation
Ah, yeah. There's been a lot of fake mics in the last few years. I tend to only get mine from actual audio stores or the vendor now. If the capture card is showing up in the app fine I wouldn't worry about it. If you wanted to be sure the #official-tech-support has links for opening a ticket - they can probable check the serial to confirm.
#question-of-the-day I would have to go with the Prompter. It would save so much space for me! My studio is in a small room and I have to have my desk 8" off the wall to make space for the back of my existing prompter... I could just have just about all that space back!
Can anyone guide me on where I send my troubleshoot issues?
from someone who can actually help me directly and not have an email ticket and be waitlisted
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
@knotty snow Post in one of the channels list above ☝️
Thank you! It;s Epoc/Camera Hub related, would that go in #capture-cards you think?
Correct!
<@&918989469279993877> I would have them all I could, The "Stream Deck +", multiple "Key light", "Key Light Air", "Key light mini" and "Key ring light", 2 Mic arm LP, 1 wave mic arm high rise, 1 facecam pro, 1 Prompter a 1 wave DX mic, a foot pedal, a wave XLR, a stream deck XL and 2 capture 4k pro cards...
the prompter would be staying in one of the mic arms with also the cam...
that's kind of my dream setup and it is what I'm going for if I ever have the budget after building my setup (because my pc is more than showing it's age by now built in 2016 by me)
because after my setup is built I'm hopefully starting streaming soon.
For QOTD I'd have to take the microphone (I need a new one bad lol.)
#question-of-the-day what abt the platform:6 desk xd
Ig it’s technically not an Elgato product tho
omg didn't even think of that 😮
Stream Deck +
Anyone know of a Black skin for stream deck neo?
#question-of-the-day
Key light pair, or one and an air…
Hey anyone had this before and know how to fix im having a issue with my elgato 4k causing massive input delay on my gaming pc when playing, i think i have something wrong with my capture card or the way i am duplicating games windows is reading the wrong display
#question-of-the-day I would add two more key lights as the keys airs are a little to low for my set up now and I can not hide the poles behind screens like I used to do .
I needed them taller than me when using the heavy base
Used for base stations
For your setup, I'd just get regular drum boomstands for cymbals and place them, they can reach the ceiling since you don't want to use the wallmounts.
It's not that I don't want to, it's more that I can't. If they were on the walls they wouldn't see my feet because of the rack
So I really guy just buy two master Mount L's for nothing lol
Footcam is always on the floor
I'm a vtuber. Everything is virtual. I know how IRL drum streams work as I used to do that, but now I'm virtual
Hince the whole vrchat thing
I wish it was as easy as pointing a camera
Isn't it though? More sensors, they all link together to the Vtube skeleton
one on floor
Technically yes but not really.
I'm mixing midi and the trackers together to stream in vrchat. And right now I only have a hip and feet trackers because I was rushing around to get everything set up. Really I would prefer the trackers to be on my knees, but you have to have them on your feet to complete the full body.
My drum set will react to MIDI of my real kit, my real kit at the virtual kit has been aligned, and so when I can see the virtual snare drum in front of me, it's in the perfect spot to be where my real snare drum is
I tried slime trackers, they didn't work well
I have two tripods, one might be the perfect height to do what I needed to do but the other one is neck high and I don't think it'll work because they're supposed to be taller than me while standing so I was going to use the master mount to make them taller
And there isn't a table in front of my drum set or anything to apply it
what could be the reason that the elgato stream deck software no longer recognizes programs that are set for volume control? i have set firefox, for example, but it is not (or no longer) recognized by the elgato software. the icon is grey on the display of the stream deck+. i have this error very often, not only with firefox, that was just one example.
restarting the stream deck software didn't help either.
it can be really annoying. you spend days customizing the stream deck to your needs, and after a few days it feels like half of it no longer works.

im trying to own one of every elgato product
gm all
Good morning good afternoon good evening hope you all well and had a great weekend
Hej, Is the Master Mount S discontinued? That would really suck 🙂
(The Master Mount L is just to high to place a Camera behind a monitor. Friend got trapped by this, after i suggested him to buy a MasterMount)
Yes - it was discontinued August 2023. If you're lucky you might still find some in stock from retailers, but it has been over a year so the chances aren't high
wow, good i have three of them. Is there any news about it?
No real news that I know of - just that it's listed on the legacy and discontinued products
Ah, Thanks. Very sad. If anyone of Elgato is reading this, i'm very happy with my three S arms, cause the L arms (i own two) are way to long in some situations.
hey guys!
I have 2 key light minis, I got one around a year or 2 ago and it will stay on and not lose battery power and it will always stay connected to the control hub app and my stream deck but the one i got last week will disconnect when not light up and i will have to press the button to reactivate it to the wifi and control panel app, does anyone know how i can keep it connected to both the app and wifi and stay powered with out having to be light up?
non of them are on studio mode ether
I have just turned them both off and i will see how long it takes until the left one will disconnect from the wifi and hide the battery bars
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
hi, the overlays on marketplace can be used on vertical streaming too?
yo gmn
the stream deck+ has been secured
@hallow torrent Random friend request is not wanted, thanks !!!!!
You can always report to #contact-moderators
It depends on the type of overlay
Do what Vic recommended. The Mod team works really quick to handle those issues
I saw your video on yt with cascade overlay, that one is working on vertical by just clicking transform?
Is there options to buy any spare Elgato usbc to usb c cables?
https://www.elgato.com/spare-parts - If you need a 3.0 one for capture cards or such, check under 4K X or Facecam Pro (4K X one is actually 3.2 gen 2, 10 Gbps, Facecam Pro one is 3.0, 5 Gbps). If you just need USB 2.0, the various Wave mics and Wave XLR, or Stream Deck if you're looking for one for that with the L shaped plug.
Most standard USB-C cables will also work if you know what device and spec you're looking for a cable for, so if spare parts isn't available in your region you can still find a repalcement.
Yes, I had a hunch it was you.
I ordered Mini Mount it should be arriving today in about few hours from now
Ok, thank you 🙂
The 3.2 usb cable isn't there
Huh, so it isn't. Not sure if that's a stock issur or it's just not listed yet.
Any standard 10 Gbps USB 3.2 Gen 2 cable should work. As will Thunderbolt 3/4/5 cables. Or even 3.1 Gen 2, since that was renamed to 3.2 Gen 2.
Hi there I just jumped in here today. I'm setting up stream deck and it's asking for my obs pw for the IP and Port. I've looked and can't find it in settings or other areas. Anybody know where it is? Thanks
Sounds like you are using the OBS tools plugin from Bar Rainder and not the OBS Studio plugin. The OBS tools plugin uses an OBS websocket to connect. If you need support you should head over to the Bar Raiders discord.
See link to his discord here: #stream-deck message
Thanks for the responce. Your correct on what I'm using. I'll head over there.
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Thank you!
Please post your questions in #stream-deck then 🙂
thanks
Have a good day/afternoon/evening everyone.
You too!

Aye how is everyone!?!?
need the weekend to come faster T_T
i wish , studying art and maybe some games
ohhh what games?
final fantasy 7 rebirth and mario party the new one lol
Meowning, and happy Friday!
Hi. I recently bought 2 Elgato items from two different stores in EU (atomic purple stream deck and low profile arm pro). I bought them separately, however both did have boxes opened before (stickers not valid). Nothing was missing, everything seems to be looking new. I wonder if this some QA done be Elgato in Europe or this shouldn't look like this.
good morning good afternoon and good evenning i hope everyone is well and going to enjoy your weekend
Hi! I just want to about 4k pro capture's latency comparing to 4k 60 pro mk2
The Atomic Purple boxes specifically had really weak stickers/boxes so they basically opened by themselves. The Mic Arm Pro however the box is quite solid and probably something that store did where you bought it from, no idea what that reason could be.
Can someone help me please with my capture card
I just need to know how I can see my Tv while connected to the Capture card because on my Tv I got no Signal
Hey, I have a quick question. I am comparing different decks and I wanted to know if they each have a different maximum number of total pages?
No. The only different between any is the physical device. The software is the same and there is 0 difference between them.
That is really helpful to know. I could not find documentation anywhere. Thank you so much!
It's time to drop the Black Friday deals Elgato, I'm waiting 😉
fr
my birthday stream is in 2 weeks!!!!! i still have no clue what i'm doing for it!!! ideas?????
buy a bunch of elgato products

i wish!!!!!
sushi dinner
i can't eat seafood......... i'm screwed!!!!!! lol
i mean steak and potatoes is as good 🙂
end of the day its the people who show up around you thats important
Mmmmmmm steak!!!!
That’s all that is required in life!!
happy early bday if it means anything 🙂
Thank you… it actually means more than you think!
Evening! Have a Super Weekend FAMO!🎉
Anyone know if Elgato will run blackfriday deals?
Nothing concrete, but they usually do
This server is so lively yet so dead at times. Really depends on the time ig 😂
Hehe
how’s every one’s day/night going?
Good, woke up just a short bit ago, finally managed to sleep a little this morning
how about you?
Ah pretty good. Not sure if this goes against guidelines saying this but I live in Australia so it’s night now
no no, nothing about that goes against anything
Okay that’s good then. I know some servers probably don’t like people sharing anything personally
Ochatach whenever your ready could you please take a look at the photo and text I sent in #capture-cards for an opinion
i need assistance with my stream deck. My volume controller app is not auto detecting. I tried uninstall and reinstalling both the elgato app and volume controller. I even went to redit and saw people executing "ElgatoAudioControlServer.exe" in task manager and nothing happen. Anyone avaible to help?
y my streamdeck keep disconnecting
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
So i send a support request to elgato, and they be talking about a elgatoreporter . exe. And a zip file is attached. Can i find this on their website cause i honestly dont trust anything anymore.
It's only in the zipfile, not on the website.
But it's good practise to always be careful 🙂
What’s up with the stream deck usb hub availability? Always seems out of stock when I check 😦
Your cpature card only captures video, it's up to yoru GPU or CPU to handle encoding.
Elgato will usually announce when they have stock in again.
You can head over to id:customize and get the restocks role to be notified when products are back in stock.
for #question-of-the-day , I usually go for Adobe Photoshop,Illustrator, and After Effects. 
#question-of-the-day I use Illustrator to make the chapter cards for my video, Photoshop for the thumbnail, and Premiere Pro for editing as a whole.
#question-of-the-day
As an editor, if I’m feeling lazy just the twitch tool.
If I’m feeling it, premiere pro + after effects
Team adobe 
My mod says Da Vinci for the #question-of-the-day
#question-of-the-day Video Pad. I've tried and tried to grok Davinci Resolve but alas, its way smarter than me.
Final Cut Pro 11.0 
#question-of-the-day davinci resolve peak
Nice
Can someone help me figure out why 26 "Welcome to stream deck" webpages open up every time I open my browser?
Remove the account in your Stream Deck app that's causing those pop ups (usually YouTube), then quit the Stream Deck app (right click on the icon in the System Tray and choose Exit). Then wait a minute, launch the Stream Deck app, and add that account back. If you still have issues, please ask again over in #stream-deck for better visibility.
#question-of-the-day My Mod/channel editor 🤣
Yuh
#question-of-the-day Stream Deck + & Stream Deck Pedal using DaVinci Resolve.
Kind of a stupid request. But...I use my streamdeck as a soundboard while gaming. I hate having to hit the same button to stop the sound so I can hit another. is there any way that I can make it so when I hit a new key, it stops the sound from the first button and plays the new button sound?
#question-of-the-day Resolve!
#question-of-the-day recieved sony vegas on sale via humble bundle and never looked back
#question-of-the-day I’ve always used Vegas. It’s great for what I need
I’m only aware of a separate stop button currently, but this is a great idea for a #feature-request
was anyone else contacted by nymN?
EDIT? I only live stream no editing.
#question-of-the-day I use Davinci Resolve. Learned how to use it in college, and never looked back 🙂
So what's gonna be on sale
I emailed elgato and someone from their helpdesk said something about multifunction, but I have no clue how to set that up. And it seems a lot more complex.
Probably referring to Multi Actions. https://www.youtube.com/watch?v=gGp6VlWomZA
or if you prefer reading. https://help.elgato.com/hc/en-us/articles/360027960912-Elgato-Stream-Deck-Multi-Actions
I think this is the entire multi-action you'd need. First one is stop to stop any existing audio. Second one is for playing the actual sound effect you want.
With Multi Actions you can trigger tons of powerful actions all at once with just one tap of a key. Perfect for a starting stream routine, working from home, or just automating some tedious tasks. We'll walk you through what they are and how to set them up.
Featuring "Advanced Stream Deck Multi Actions with BigCheeseKIT": https://www.youtube.co...
But, a faster single press sound board to match your use-case is a good idea.
Yes. Let's push that idea. Much easier lol.
#question-of-the-day winning small prizes with certain donation amounts and if you donate more you can be placed in a raffle to win a pc or some collectible item
thanks, I was totally vibing via gaming.
So who would like to help me design a setup for teaching a class. Here is what i do, I teach a course to 12 year old and up on how to operate on the ramp at an airport. My current setup is a nightmare and gives me nothing but trouble while teaching. Im planning on getting the OBSBot Tiny 2 camera and stream deck. I do need to watch overall cost.
The parts of my current setup i have now that i am still using is 150" portable screen, 4K Laser Projector, 2 USB C Wireless mics, 2 3.5mm Wireless Mics, External PC speakers. I also use a Samsung TV. For me to teach/broadcast my class I use my laptop to control everything. From my Laptop out my power point slides go out to my projector and samsung tv through my USB C to HDMI splitter. FYI I teach in-person and online at the same time. The screen only shows the slides while the tv only show my students from Teams, also while my students on the tv they also see the Power Point.
Please @ me for a reply and/or go on a voice channel. I can clearify this better over voice. I am teaching class on 1/12/2025 so i do have a dead line.
@jaunty mauve sounds link a fun one for you!

Aside from a large number of microphones, it sounds like a good setup. I'm guessing you wear/use one and the rest are for picking up questions from the classroom?
I've heard good things about the OBSBot Tiny 2, especially if you move around.
What parts of the current setup do you want to fix or change?
#question-of-the-day regarding charity streams I would love some tips and tricks 😁
Hii
#question-of-the-day I've seen name on the model, a simple drawing or something if they can make a bunch, make every certain dollar amount be a punishment wheel
Yes, that is correct. I wear one mic all the time. Another wearable Mike gets passed around between other instructors and then the two handheld microphones like the karaoke microphones. Get past around the classroom for everyone online to hear.
Ok that’s good to know that’s gonna be the new addition to my set up and a stream deck as well as I’m trying to simplify everything because realistically I am having three screens in total my computer being the main and then split off to the projector and the TV and the other issue I’ve been having is for my slides to show up correctly in the right areas with a little sound issues that I’ve been having.
Overall of my whole set up is do you have it controlled easier so that’s why I was thinking about the stream deck M2K which I think is fine. I’ll rephrase that a bit oval Control ability with PowerPoint and teams to work better and have better controls. Better audio control.
Once again, I apologize if I’m not making it as clear as possible, but I’ve always had some issue every single time the last time I had a sound card issue I am looking into replacing my current computer and have a dedicated computer for it teaching that’s gonna be in the near future
The overall change, I was thinking about having it more software controlled if you would like I can maybe invite you to a mock up of how I run everything
Me coming in looking for a sneaky preview for the black friday sales
thank you for your help
for anyone here who fully assists me and my team will get a shout out on 1/12/2025 and or with an approvel will get to attend the class to see how your hard work pays off.
Really I think three screens is the best way to do it: slides on the projector, online class on the TV, and then you can largely ignore the laptop during the class.
I would suggest the stream deck+, that will unlock the wave link software which will give you more control over your audio. The device also has dials in addition to the buttons so you can quickly adjust volume for people who happen to be louder/quieter (the dials have many other uses too). It also gives you a quick way to mute microphones that are not in use. There are PowerPoint and MS Teams plugins for the stream deck, so you would be able to control all of that.
For microphones I don't really have suggestions. Personally I would go with all USB C microphones and then a USB C hub (powered would be best). That way the sound card doesn't matter and you have uniformity in your technology.
Not sure about the slides showing up in the right areas, from what I remember of PowerPoint you should be able to start the presentation and then share that window to Teams as your screen. There are some software ways to do do it but they add a lot of (in my opinion) unnecessary complexity.
ok well that is helpful. I do know the wave link do read all microphones when elgato mic is connected, This shouldn't matter if i use the Stream deck + then. I would like to extend my offer to you for a mock up test if you have any time on 12/15/2024? Please let me know what time works best for you. I think your on to something with the info you told me and i believe if i show you a full mock up my purshase list will get fine tuned.
Like i mentioned the Stream deck and OBSBot Tiny 2 will be the add on and help redefine my setup for class
I should be available then, but depends on work travel. I'm coming home the day before.
ok shout me an email if you can and we will set everything up via email
staff the OBS article on the elgato site should be updated to say the current release is 3.0
Can you link to the specific article you're seeing? We have a lot of resources that talk about OBS.
Needs an adjustment for clarity. The purpose there was to say that the guide was written using version 24, incase in the future the UI changed.
But I can see how it reads off.
yes
#question-of-the-day A TV!
#question-of-the-day Gaming chair! I have to change mine.
#question-of-the-day a new capture card
New here, what is this?
#question-of-the-day hopefully scoring a deal on some new PC parts, been needing an upgrade for a while
What’s elgato?
#question-of-the-day just get through the day, may get some hardware on cyber Monday if able to
Basically if you need hardware for live streaming, Elgato makes it:
...also general content creation / productivity(Stream Decks can do a billion things)
#question-of-the-day some games
We have some new members joining in, hello everyone! Feel free to introduce yourself in #introduce-yourself, answer our #question-of-the-day, and if you have any questions just let us know!
If you're a fan of Microsoft Flight Simulator and you're new here, here's a quick example of how one of our products works with the game 👀 https://x.com/elgato/status/1843756076661137776
#question-of-the-day record player
#question-of-the-day Pokemon Mobile TCG packs 😂
IMAGINE they have a sale for Black Friday....
Our wallets will be in danger

#question-of-the-day
Depends on the deals. I just bought a new server so nothing big or my wife may kill me.
Mine is already yelling at me
Mine has gone from yelling to weeping at this point
Like a Left 4 Dead witch. Have to stay away, or it'll come for me. >_>
my wallet is blissfully unaware of what is about to hit it if I find some good BF/CM sales
Guys I only joined this because the server name is the same as my display name..
What is this server about???
Technical Support for Elgato products. What are you all about?
Nope.
Oh
No, but Origin and Corsair does, Corsair owns Elgato, Origin, Drop aswell as Fanatec
Ohh ok
oh, and SCUF controllers




