#general

1 messages · Page 43 of 1

rustic silo
#

Guess am not getting the love from the folk that ship the gear here in Canada 🇨🇦 … 🫤

quaint shell
lavish hull
#

It actually has to ship also and be read by UPS or whatever is used in NA

rustic silo
rustic silo
lavish hull
#

Then you're waiting for UPS 🙂

rustic silo
lavish hull
#

Blue Razzberry!

stiff eagle
oblique mica
lavish hull
#

Eyyyy Potato

#

Great minds think alike

oblique mica
#

Hehe

hushed pebble
lethal vigil
ionic lodge
dire grail
red nebula
tight juniper
#

Tastes like chicken

lavish hull
#

Thought it would be ghostflavored

tight juniper
#

Ghosts taste like chicken

lavish hull
#

omnom

vestal mortar
cyan ingot
#

@hoary rapids

livid hatch
young bison
#

lol

rigid hull
hoary rapids
kindred marsh
#

I second this

gray vigil
tough jay
#

As a marine, the Elgato blue color taste like naseberries

obtuse ginkgo
#

Sorry to mention here, but would massively appreciate some emergency help in #capture-cards crew! ❤️

young bison
barren kettle
lucid lynx
#

Are the prompter contest rules supposed to be ambiguous? They can be interpreted as the pitched use case must involve video, pictures or a slideshow, or that the use case must be presented as a video, pictures or a slideshow.

use case with a photo, video, or slideshow presentation

winged pecan
# lucid lynx Are the prompter contest rules supposed to be ambiguous? They can be interpreted...

Hi! To clarify, it is required to provide a photo, video, or slideshow.

For example, these are some of the entries that would be accepted:

  • Your text pitch and then a photo attachment of your setup

If you have your text pitch on your photo attachment, that's also fine!

  • A video explaining your use case.
  • A video of you presenting a slideshow.
  • A link to a slideshow explaining your use case.
gray vigil
#

Hello there!

sacred solar
#

?cth

sour streamBOT
#

We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.

CTH = Community Tech Help

Please make sure to post your questions in the correct channels:

#marketplace

For any Elgato Marketplace questions

#stream-deck

For any Elgato Stream Deck questions

#capture-cards

For any Elgato Capture Card questions

#wave-audio

For any Elgato Mics and Wave Link questions

#camera-prompter

For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions

#lighting

For any Elgato Lighting and Control Center questions

#green-screen

For any Elgato Green Screen questions

Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.

sacred solar
#

@warm jay to interrupt, so you can get this to the right eyes

warm jay
#

Hello Helpers. Got me a Sreamdeck XL. I am partly successful in setting it up for a flight simulator.
HOWEVER using Hotkey Switch i get weird results. The L modified L-Shift combinations register OK and works OK like in "L-Shift+F".
But modified L-Alt and L-Ctrl register OK as in L-Alt+G and L-Ctrl+G, do not send out the button's result to my game. Is this a Windows 10 issue Streamdeck XL cannot cope with? I used this online tester for PC keyboards, and they won't show up as the L-Shift+F does: https://www.computerhope.com/issues/ch001577.htm

lavish hull
#

<@&581565551495741448>

gray vigil
#

Oh my God they're on all servers I moderate ffs

lavish hull
#

oof

#

Cheers Calu, much love ❤️

plucky mesa
#

Hello, anyone using hmd27 with a wavexlr?

lavish hull
#

Those headphones are really expensive so I doubt anyone here has any idea

plucky mesa
#

I'm going to buy some and I'd like to know if the rendering is good or not.

sacred solar
#

What do you mean by “rendering”?

plucky mesa
#

If the microphone quality is good with wavexlr

lavish hull
#

It's not an XLR microphone on the headset though..?

plucky mesa
#

It's an xlr microphone

sacred solar
#

Wave xlr preamp is good enough for any mic. Even dynamics like the notoriously low sensitivity SM7b

sacred solar
lavish hull
#

Oh, sure didn't look like it when I googled it and was O__O about the price xD

sacred solar
#

(You can buy them without the cable, apparently. I suppose you’d know what gear you were connecting to if you were looking at that option)

plucky mesa
#

If you had the choice between a shure sm7b and an hmd27, which would you take?

sacred solar
#

SM7b (or any pro-level mic) will be better from a tone perspective, head to head, in a quiet room.

#

And if you’re right on top of the mic, like dynamics are designed to be used, there wouldn’t be a huge rejection difference either.
Again, the headset form factor is the issue.
Broadcast use this so they can turn their head and the mic always 1 inch away.

#

And never open on a stand

lavish hull
#

SM7B is also made to be fiddled with, it frankly sounds quite bad out of the box without compression, EQ etc

sacred solar
#

Matter of opinion, haha

#

It’s mid forward. (Which is good for a mic expecting to record a human voice)

lavish hull
#

Hehehe I have to fiddle around with it so much in the studio when I record vocals ^^

sacred solar
#

I think it also depends if you’re listening in solo.
Should never eq while listening in solo.
It has a strong presence bump.
In a mix, especially rock or metal… I usually add some top end wide bell around 10k and that’s it.
But if I listened in solo I bet I’d do all kinds of weird things to make it sound less honky

#

(The secret is you probably don’t need it to sound less honky, haha)

lavish hull
#

Lowend guttorals together with harsh mids and high screams, making an EQ profile that fits all was quite rough 😛

sacred solar
#

Seems like the perfect mic for that kind of thing to me!
I might record those on separate tracks, though. Probably.

rigid hull
#

<@&581565551495741448>

#

Multiple channels

gray vigil
#

@ancient wraith Please don't promote Youtube channels. You can promote your own stream channel when you're live in #live-now Thank you for understanding

hushed pebble
sturdy ice
#

Hello everyone 🙂

#

@hushed pebble looks so pretty the stream deck 😍

mental heron
sharp pollen
#

Is this real or fake 🤔

lethal vigil
#

@pure zephyr I am back to Playing Starfield after almost 9 months

rose geyser
#

Yoooo new product?!

lavish hull
#

Yeeees ❤️

rose geyser
#

Actually quite fire, having an streamdeck as xlr input

#

This is exactly what i wanted with a wave xlr pro

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Streamdeck as input for XLR

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W

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Even the usb hub is great

lavish hull
#

I need the XLR one 😄

#

Super hyped

eternal merlin
#

The XLR base is a must have. Only problem is there’s no white version of it. Gonna hold off until they come out with that.

lavish hull
#

You could technically paint it yourself, like a few did with the Prompter ^^

fierce temple
#

The new products dropped!! Let's go!!!

viscid ember
#

Can the new xlr product be combine to the wave xlr to have 2 mic input ?

atomic ruin
#

Is there gunna be a usb hub for the OG streamdeck?

lavish hull
#

Elgato cannot comment on any future products or releases

robust lake
#

I guess I need a SD+ now

robust lake
eternal merlin
barren kettle
#

Hi Beano! ElgatoPinkHeart

shell stump
#

sweeet! i've been wanting a wave xlr for a while and i have a SD + so this is awesome!

soft briar
#

when is physical mixer coming

#

goxlr alternative

jaunty mauve
#

The StreamDeck+ isn't a perfect replacement, but it can do most of it.

bleak hill
#

why the XLR Dock only can 48 kHz? thats very low for me. my audiointerface do 192 kHz. so it should have been at least 96 kHz to make it interesting. in my opinion.

barren kettle
next current
#

is there a suggestion channel?

next current
#

thx

#

i just wanna suggest adding an attack time slider for the noise cancellation plugin

#

first letter of all my words always cut out

acoustic trail
#

This is gonna help out a lot with wire management and file transfers, super hyped

noble iron
#

So is there a point on getting the XLR wave now?

rigid hull
#

If you already have a SD+ then probably not.

lavish hull
#

Well yeah, if you don’t have a Streamdeck+ or planning on getting one soon with the XLR Dock and still wanna use an XLR mic

undone python
#

Isn't the interface on the plus usb 2.0? How exactly does the speeds differ when connecting a usb hub to it 🤔🤔

shrewd osprey
undone python
#

Now let's hope it releases in my country too lol

shrewd osprey
#

xD no worries

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Since the Hub essentially replaces the connection to the PC this is the most likely the case

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(from how it looks in the web-store photos)

undone python
#

Yup that seems like the possibility plus it can be externally powered too so make sense

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My mind directly went to the deck powering the hub instead of the other way round lol

waxen axle
#

Can I use the USB Hub for connecting my Wave:3 and the Stream Decks?

shrewd osprey
#

I do like the included card readers on it

#

su<per handy

waxen axle
#

I hope they can do something similar for Stream Deck MK2 or Stream Deck XL

shrewd osprey
#

Yeah since it's got a pretty similar "modularity" to the stand It probably isn't more difficult than getting one for the +. It'll probably take a bit if they haven't started yet as they'd still need to change the design to work with the mk2 & from what I remember before I gave it to my sister the sideways connector but shouldn't be impossible afaik. That does assume that they're willing to make a full lineup of these for all/more of their products.

I think they at least started with the + because it's already got a few extra features (like the touch screen swiping thing & the knobs) which would be easier to "integrate" a Wave XLR into since it's got the knobs and stuff to do the functionality of the Wave XLR's physical buttons.

tardy iron
#

Really love the idea of the StreamDeck+ accessories, but where's the accessory that binds a dual pc setup together? There should be an accessory that can plug two PCs together and send audio back and forth between them! ❤️❤️❤️

noble iron
#

Does anyone know a easy way to set up Wave XLR with duel PC set up struggling to find videos that are easy to understand on it

sacred solar
noble iron
sacred solar
glad tendon
#

so with the new usb hub, could i connect other stream decks into this? I have a SD + and a SD XL

little comet
quaint shell
little comet
#

That is preferred - especically if the PC has USB 2.0 ports specifically.

#

But if you HAVE to use a hub, the official one is likely a contender for better compatibility.
Just be careful running too many video devices through it as it still caps at 5 Gbps for all connected devices, and you can starve out a video device if it's on a hub with too many other devices using high bandwidth

granite sparrow
#

That XLR DOCK for the stream deck + is really nice..
I got a Rodecaster Dou 2 days ago and im actually thinking about sending it back to replace it with this new release.
Does it run the shure sm7b without problems? I really love the Rodecaster cus its just plug and play no exstra needed

little comet
summer remnant
#

Can u daisy chain a facecam, or prompter etc into the usb dock for streamdeck+?

rigid sequoia
#

So basically the new XLR attachment is the same as wave xlr? Like it’ll have the mute button/pc-mic mix too? I’m just confused cause I don’t see pretty light lol

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I also need to be able to hear myself through the mic so that’s a need lol

little comet
#

It does have monitor out though, yes

rigid sequoia
#

Good thank god

rigid hull
#

If you try it and have any issues the first step will be to plug the device directly into the PC and remove the hub.

granite sparrow
#

Last couple of questions then for the XLR dock for the stream deck plus
How many ohm can the dac handle?
Would i need both stream deck software and wave link?
Can i set a knob for mic, system, discord and spotify?
And do elgato ship from within the eu

#

I think this is an easy switch from my rodecaster dou since i still have time to return it

little comet
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Based on rules of 8's the jack base is 16 Ohm, so ideally I'd keep it under 128 for the headphones. I've seen people get 250 Ohm headsets running on it, though some report perfectly fine and others report a bit too quiet, depending on the model.

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You would need both apps, for all features, yes.

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I believe they have an EU shipping center - they ship from wherever Corsair does.

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Also you should be able to set mulitple knobs like that, between Wave Link and the Volume Controller in Stream Deck (assuming you're on Windows)

granite sparrow
#

Ty man aprreciate you. Doesnt seem like they allow me to pick Denmark as a destination sadly

little comet
granite sparrow
#

Oh yeah forget that, i just had to click on it twise and then it popped up with continue

little comet
#

But I'm unsure of the EU shipping - make sure the URL for the Elgato Site has you on the EU Site though. Occasioanlly if might misroute you to the wrong region (I'm in Canada and sometimes get the US one)

golden fiber
#

Also, THE USB HUB IS OUT AND I AM FANGIRLING

rigid sequoia
#

I also wonder if this attachment will still have Wave XLR properties on it
Cause I have VSTs and multiple channels I'd obviously like to keep the settings on if I'm transferring from the Wave to the attachment

tiny girder
#

I'm almost ashamed of how fast I ordered one right after the announcement... Almost.

golden fiber
#

IIRC from the reveal stream, it is entirely the same, functionally, except for the big dial.

rigid sequoia
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Which the big dial doesn't seem like a big issue cause you have 4 now right?

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And I'm assuming you can still change the PC/Mic mix in headset too

granite sparrow
#

Guess i will have to wait for a local retailer to get it xd

golden fiber
#

The urge to tag Jasmine and fangirl about how excited I am for my USB Hub is insane.

worthy yarrow
#

Thank you for not hardwiring the upstream USB cable so I can plug in one of appropriate length 👍

little comet
#

Keep in mind this is a USB 3.1 Gen 1 setup - keep the cable under 10 ft for full speed (unless you're using an active cable)

worthy yarrow
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That is conveniently exactly the length I use! It's a standing desk with the computer on the floor below it

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...but just as frequently I have USB things for which I want short cables, and this would allow for that as well

rigid sequoia
waxen axle
granite sparrow
#

Im guessing its fee's thats making my price on the website increase that much. Pretty insane :/ Dont think its worth it untill local retailers get them sadly.

waxen axle
#

Thanks!

tiny girder
#

The XLR attachment is definitely starting to make me want to pick up a second StreamDeck+.

worthy yarrow
#

Am I correct in assuming that the new XLR interface doesn't somehow let Wave Link handle two mics?

little comet
burnt sluice
#

Has anyone else had the issue of the new WaveLink update completely removing 'Microphone FX' as an Mic Input option from Discord, OBS etc?

little comet
#

Phil has confirmed the team is looking into it over at #wave-audio channel

sacred solar
hushed pebble
#

Hmm. The Atomic Purple Stream Deck is the Mk2, right?

barren kettle
little comet
hushed pebble
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I thought so. I wasn't sure when I was picking my role I had for it

calm fern
#

any discount codes active right now on the elgato site? I was thinking about picking up the USB hub but the price seems steep for what it is.

#

(UK store)

granite sparrow
calm fern
digital salmon
#

anyone know how to fix black bars from elgato on obs?

barren kettle
granite sparrow
#

Just to confirm, this is the "eu" website right? "https://www.elgato.com/eu/en "? meaning shipping from within eu

Elgato

A leader in audiovisual technology for creators and WFH pros, Elgato builds premium webcams, microphones, Stream Deck controllers, capture cards, and more.

little comet
granite sparrow
#

At checkout its just checkout dot elgato dot com. Im guessing if i choose an EU country it gets send from the germany warehouse?
Import fees are a huge pain in Denmark xd

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I do see them in euro yes ty

little comet
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Yeah, the whole site is just Elgato.com with localization based on IP

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Well, I assume it's based on IP anyway

granite sparrow
little comet
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Fair enough - I've gotten hit by the customs issues before myself, shipping stuff from the US to here.

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Good luck with the setup!

robust lake
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Yalls

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quick question

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can the SD+ control indiviual app volume?

little comet
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Yes, using the Stream Deck Volume Controller app (on Windows)

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On mac I think you'd have to assign the app to an input in Wave Link or something first and control that? #wave-audio folks might know better

marsh hedge
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With the new action wheel I'm just fooling around. 63 buttons in one.

amber hemlock
#

Hey All,
Just wondering before I submit a ticket if anyone else has experience in the latest update stream deck stop connecting?
I use an ipad, and i've tries rebooting both devices, but it's failing on both ends to connect so unsure what else to try
I've also tried disabling my antivirus .
Wondering if it's just me or multiple people are getting it 🙂
Thanks.

#

I have resolved the issue, deleted the ipad app, for anyone else who has this issue 🙂

barren kettle
#

@robust lake

lavish hull
#

Beano is a very good boi ❤️

robust lake
#

Indeed I did

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I forgot about it lol

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Eat the mic

robust lake
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These are goood boys

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Bugs n Briggs

lavish hull
#

You're also a very good boi, I like you a lot ElgatoHeart

robust lake
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Aw thx

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WOW my username is pretty outdated lol

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I got the XTX in August

lavish hull
#

Gonna reboot my computer, apply the new Wave Link update etc, rip uptime xD

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Oh god, windows update also, this might take awhile >__<

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I hate rebooting my system xD

warm jay
#

Streamdeck vesrion 6.7.0 ... WHAT"S NEW?

velvet elk
#

@amber hemlock hello

sinful grotto
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Nice, love the new products, is there a way to purchase them in Australia?

lavish hull
#

Didn't know you were an aussie, or can't remember xD

sinful grotto
#

Would also LOVE to see StreamDeck Mobile parity come to Android. Sick of seeing unnecessary limitations on apps. SnapChat purposely records the camera feed on Android instead of using the raw data, Sonos make the account owner of the devices sign in even if you are on the network of the device. I get if technical or update holdups (normally a Apple issue) hold up one but Android don't even have the free option. Just a trial.

sinful grotto
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Haha I swear you know.

lavish hull
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I have ADHD, I just forget things xD

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Streamdeck Mobile 2.0 is coming Soon(TM)

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for Android

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Elgato have even talked about it on a livestream but afaik there's no date

sinful grotto
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I dont watch livestreams, not for brands and barely for mates I made over Covid anymore, don't have enough time to match the time schedules of them being in Aus when they are in East Coast US

static vigil
#

Will the XLR Dock be sold through 3rd party vendors?

amber ocean
robust lake
static vigil
#

yup, the Elgato store is acting all weird for me, I added some stuff to my card and firstly it was super slow and secondly apparently the prices don't include taxes

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so my cart was showing like 160€ and then magically 190€ (which would be the correct price with tax I guess)

lavish hull
static vigil
#

yeah I figured, the store doesn't show the amount of tax tho (minor thing)

lavish hull
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For example, Sweden (where I live) is 25% salestax, so I just think "It'll be 25% more expensive"

static vigil
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ye here in your neighbour we have 24%

lavish hull
#

Denmark? 😄

static vigil
lavish hull
#

Ah hehehe

#

Also clicked your profile just now, hell yeah also a deathmetal fan ❤️ ochataMETAL

static vigil
#

Yesss mmmm

lavish hull
#

Right now I'm slamming some Crepitation :3

static vigil
#

hmm never heard ThinkEyes

lavish hull
#

Ohhh you should check em out if you enjoy brutal death/slam

static vigil
#

but yeah a minor improvement here would be to add the amount of tax as this might be a bit confusing

lavish hull
#

I'm jelly, I wanna have the dock too but will have to wait for awhile :3

static vigil
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I'm prolly not gonna order it yet, Imma wait and see if it's gonna be available like in Amazon.de for example

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don't have an XLR mic even atm but looking to get a Wave DX used

lavish hull
#

Ah, I'm using the Wave DX and loving it, can't wait to pension my Focusrite interface and get the XLR Dock for my Streamdeck+ ❤️

static vigil
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nice 👌 I've got a Wave:3 atm but I wanna switch back to a dynamic mic for reduced noise pickup

lavish hull
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I used the AudioTechnica AT2020 XLR before this, and yeah, large diafragm condenser, it picked up EVERYTHING xD even the neighbors doing stuff in the kitchen etc

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Had to use a very aggressive noisegate and basically eat the mic to get rid of all the background 😛

static vigil
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I'm doing the same exact thing atm lol :D Very heavy noise gate

lavish hull
#

These days I just have a minor noisegate to cut out the room noise, and AI Noise suppression that can even remove keyboardclicks, vacuum etc ^^

static vigil
#

nice thumbsuphappy

night hinge
#

It sure where to ask this.

What are the different refresh rate passthrus for the different cap cards.

I have a hd60+ S and I don’t think it passes 120 htz thru, and I want to upgrade my monitor to something a little better for FPS’s and also have the ability to do 4K stuff soon

night hinge
pure zephyr
granite sparrow
lavish hull
#

Might be you'll get a letter in the mail that makes you pay the outstanding taxes or it won't clear customs, happened a few times when I've ordered stuff for elsewhere

granite sparrow
#

As long as its shipped within EU i think im good. Guess we'll see

lavish hull
#

Anyhow, congratulations to your incredible purchase ElgatoHeart

barren kettle
#

Congrats to those getting the Stream Deck + combos with the dock or hub! I hope to see some amazing content or usage from it!

tulip silo
#

also bought one and a faceplate and knobs

tulip silo
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and oh yea also on another site bought a wave dx to used

torpid badger
tranquil roost
#

Hi. Just wondering when the new stream deck + accessories might be available via Amazon? I’ve got credit from a previous return that I’d prefer to use.

quaint shell
#

hey mods/admins can someone add the lightstrip pro and new usb hub and xlr dock to id:customize?

barren kettle
feral plank
#

I just bought a streamdeck plus and already have an xl. I want to use both but only have room on my powered usb hub. Could I plug either of these into it, or what else can I do?

mossy lion
lavish hull
#

Elgato hasn't said

dry fern
#

Happy Caturday Have a Great Weekend! 😻

acoustic slate
#

please make an xlr output for the mk2

barren kettle
fierce temple
loud snow
#

Hey I need some help if anyone can spare the time. I bought the wave xlr and have my shure sm7b plugged into it and I’m using wave link to mix and match the audio channels. I matched all the audio channels to their outpu (like Spotify to music output) etc and for some reason the stream mix output is on the mic side of my system not the audio output and I have no clue what to do

verbal ivy
#

Is anyone else having issues with the elgato checkout?? I can't seem to buy anything at checkout.

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It seems to just load and then kick me back to buy it again

verbal ivy
#

@ ?

rigid hull
# verbal ivy @ ?

Someone that couldnt follow the rules and pinged all the admins at the same time so that got remove by automod.

barren kettle
verbal ivy
barren kettle
verbal ivy
rigid hull
#

Quickest to just try and open the site in incognito mode and see what happens.

verbal ivy
#

Didn't think of that

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@rigid hull It declined my card for a 120 Pounds purchase that has 600 Pounds in it

rigid hull
verbal ivy
#

I tried it again and it just refreshes itself

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Back to start

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Does this

rigid hull
#

Browser or PC have any type of privacy blockers running?

verbal ivy
#

I've bought from elgato before

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I purchased a keylight a bit back

rigid hull
#

Got a different device to try from like a phone?

verbal ivy
#

I tried my phone, It did the same glitch of the refreshing

rigid hull
#

And to double check were you connected to your wifi or mobile data when you did that?

verbal ivy
#

Wifi

rigid hull
#

I would make the attempt again via mobile data to confirm its not related to your network.
After that I would chalk it up to being an Elgato issue and contact #official-tech-support

verbal ivy
lavish quartz
#

So, first of off,

lavish quartz
#

Also, typo insurance.

next current
#

plzzzzzz add attack time slider for wave link noise cancellation plugin 🙏 🙏 🙏

next current
#

I already diddddddddddddd

lime fulcrum
#

Anyone got the stream deck pedal? Is it worth it for streaming / recording clips?

lavish quartz
lavish hull
#

You can also use your regular Streamdeck to change Profile on your pedal to have TONS of functions for it

lavish quartz
#

When I think of using a pedal, I think of a piano sustain pedal.

barren kettle
lavish hull
#

Oh? I'm laying in bed but I can get to pc sure

barren kettle
lavish quartz
#

Were there any other requirements I had to meet to get the Minesweeper role btw?

barren kettle
lavish quartz
#

stream deck AND steam deck.

tranquil eagle
#

Can anyone point in the right way on a issue I'm having with my capture Neo

gritty tusk
#

hm... are there any brick and mortar stores that I can get a keylight mini at?

thorn osprey
#

Looking for two things, a recommended 100w power supply for the new SD+ USB hub and the beta for prompter that has voice recognition. Can anyone point me in the right direction?

barren kettle
thorn osprey
silent meteor
#

How can l ask help for a Elgato product that is not listed under community help

lavish hull
#

which product?

silent meteor
#

The capture app for iPad

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Because the format is not going to 4k

lavish hull
silent meteor
#

But its a app and not the actual capture card but okay

bold oyster
#

the new elgato stream deck plus upgrade is lit. no need to buy extra extra peripherals for xlr.

#

yey! i just got mine. excited to setup this badboy

sinful grotto
#

anyone bug test something for me?

lavish hull
sinful grotto
#

can you make a multiaction and try set the icon via the library?

#

It wont take the icons for me.

lavish hull
#

Pretty sure that's already been reported

sinful grotto
#

Oh haha okay

#

Just wanted to make sure my software wasn't broke from the tinkering I did.

lavish hull
#

Yeah, it's a bug in the latest version, downgrading 1 version fixes it

dark gazelle
#

Hi,

Is the mk2 worth the extra money over the neo? Im not a streamer or anything just loooking for a macro pad for simple automations/soundboard stuff

#

Neo is 100 and mk2 is 150 euro in my country

wild lichen
#

has support gone from here now?

tawny orchid
little comet
little comet
dark gazelle
#

I opted for the neo thanks

little comet
#

Good luck with it!

tacit bone
#

Grape 🍇 is my choice for color in the flavor of purple

glacial viper
#

👀

red nebula
#

gl to all those who participated in the prompter giveaway looks like yall really need it

barren kettle
#

<@&581565551495741448> Tense not sure if it’s satire or advertising.

gray vigil
#

This is not the place I’m sorry.

#

So they’re not reaching in DM anymore now. Directly in general chat. They do not become smarter with time..

#

Thanks for the heads up Vic

gritty tusk
#

Man, I recently got the neo but the stream deck expansion stuff makes me regret it

#

Oh well

barren kettle
barren kettle
gritty tusk
#

I mean... I guess. But that's like way down the line on priorities since I already have it. I need a decent little light next

barren kettle
barren kettle
gritty tusk
#

I was looking at the key light mini. I've got a smaller circle light thing but it's a bit too harsh.

#

I just need decent lighting when doing webcam work stuff or zoom meetings or whatever

young bison
gilded stone
#

Hello, sorry if this has been asked already but are there any known plans to release a white version of the new xlr extension for the stream deck +? I’m about to get the bundle but don’t want to get one and then a white one drop like a month later 😅

rigid hull
elfin sun
#

when contest winners announced?

barren kettle
elfin sun
#

dang

verbal ivy
#

Congrats

bronze kettle
#

Congrats to the winners! party

verbal ivy
#

Hi jasmien

#

How it feel to work at elgato

bronze kettle
#

It's great! I love the team! catblush

verbal ivy
bronze kettle
#

Nope

#

I'm the Senior Community Specialist so I'm involved more on the community side

upper oyster
#

Congrats Clap 🎊

verbal ivy
#

I love elgato products

#

I have so much

#

I got 2 streamdecks, foot pedal, 2 keylights, micarm, capture card

rigid hull
# bronze kettle Nope

Jasmine the community is looking for a nice rug. Any chance you can check on that?

verbal ivy
#

it's awesome

bronze kettle
rigid hull
#

Excellent. I'm sure she will have great news about it.

bronze kettle
verbal ivy
#

I've been trying to work out a way to make a nice background for the streamdeck+ screen. No idea how to do it

red nebula
#

congrats to the prompter contest winners

tight juniper
#

they are only giving it away because it's haunted

agile pawn
#

Congrats! Saw some of the contest competition, and knew I couldn't compete with that. Was interesting seeing how other people would use it tbf.

rigid hull
# mental heron 🤐

Ah yes. Elgato can't comment of future products.
Thus rug confirmed due to inability to talk about rug.

mental heron
#

Nah I just can't talk about it because it doesn't exist megkXD

#

What if I had 1,000 Elgato rugs, but everytime I was asked about them, I burned 1

#

I'd be at -2,000 rugs

rigid hull
#

Then you have a deficit you need to correct. What are you the US government?

barren kettle
#

Congrats to the Winners!!! party Prompter Hype

pliant estuary
#

Good evening all! Wondering if I could get some assistance 😁 Trying to set up my Wave Link on my Stream Deck + and the Device button is not showing anything in the Hardware Settings. Do I need to do something beforehand? I have the Wave Link software all set up and routed. I am just trying to split between speakers and headphones. I am sure I probably missed something LOL.

barren kettle
#

yes it's toggle

pliant estuary
barren kettle
pliant estuary
#

I tried downgrading and then fully upgrading both softwares

pliant estuary
barren kettle
pliant estuary
pliant estuary
barren kettle
pliant estuary
sinful grotto
gritty tusk
sinful grotto
#

Solve the diffusion first. Then see how your setup looks, you may not need to spend money on solutions you don't need.

ivory carbon
#

Hey all. I have a question with my Facecam Pro. Is there a proper channel in this server for that or should I just contact support?

little comet
kindred marsh
#

Good morning all! ElgatoHeart
How's everyone doing today?

kindred marsh
dry fern
#

Have a amazing taco tues EH! 🌮

acoustic drum
#

Well done to the winners of the prompter giveaway!! Well deserved winners after excellent entries!! ENJOY THE NEW TOYS!!! #prompter-contest

dark gazelle
#

does wavelink do the same things as OBS? I am interested in mixing in SFX to my microphone for soundboard

#

or would it be better to get a streamdeck+ , i just bought a neo and realized wavelink doesnt work with it

silk spoke
#

Hi, is there a specific area for troubleshooting the new update of Volume controller?

With the new update, manual software detection does not pick up active sources.

I've made no changes to any sources

sacred solar
#

?cth

sour streamBOT
#

We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.

CTH = Community Tech Help

Please make sure to post your questions in the correct channels:

#marketplace

For any Elgato Marketplace questions

#stream-deck

For any Elgato Stream Deck questions

#capture-cards

For any Elgato Capture Card questions

#wave-audio

For any Elgato Mics and Wave Link questions

#camera-prompter

For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions

#lighting

For any Elgato Lighting and Control Center questions

#green-screen

For any Elgato Green Screen questions

Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.

hasty iron
#

Kinda lame that it doesn't mention clearly that in order for the hub to work, even without PD you need an extra 100w PD 3.0 brick

#

Kinda important imo

rigid hull
#

<@&581565551495741448>

barren kettle
acoustic radish
#

Hey, does anyone know how to help with this?

#

My computer randomly changed the drive location from D to F and since then, four files aren't able to be imported properly in Premiere Pro

barren kettle
acoustic radish
#

I think I just found a solution, if it doesn't work, I'll do that. Thanks!

#

I went into Disk Management and changed the drive letter back to D.

wraith ivy
#

hm

#

question, The Elgati wave 3 Uses a USB-C right?

#

Elgato*, I was wondering since I want to pair it to the Scarlet 2i2 3rd gen. but I don't see any way it could possibly fit

sacred solar
static vigil
#

The Elgato store is acting super wonky btw

I added the XLR dock to my cart, and it added taxes to the price (from 129€ to 160€ roughly)

Buuut, if in the last step before payment I add a discount code I get this:

#

note that this is how the total price is shown when I just go without discount code

gray vigil
civic whale
#

Does anyone know if Elgato software runs on linux, and if not, do they plan on making it so that it runs on linux?

stable obsidian
#

wavelink so bugt all settings are gone

#

still wanna have backups in wavelink

humble jetty
#

The thing is I am working with Linux for the past 5 years on my development machine as main OS.

#

As of recently I moved to Fedora 40 (Debian based) on my gaming machine then to CACHY OS (Arch Linux based) and I have no intention to return to windows again. All games work almost out of the box on Steam OS Proton and in generally.

#

I would kindly ask if ELGATO is going to make an effort in the near future, and if so, when, to port teh app to Linux and support at least 2 major distros, Debian and Arch based?

#

Much appreciated.

humble jetty
#

They even have a Discord server.

#

It actually works on Linux with that app! Absolutely fantastic! I strongly recommend ELGATO Team to at least consider sponsoring the project and their developers to maintain the software. Thank you! 🍻 🖖

civic whale
humble jetty
#

I am using Yeti Nano, Elgato Stream Deck and some ArcticSteel 7.1 headset, an external Wacom tablet and other gear.

#

It simply works! 😎

civic whale
#

I'll make sure to check it out, thanks!

rigid hull
#

There is no official Linux support.

bitter onyx
#

I have questions I am using stream deck as buttons box for star citizen the game use buttons controls like alt + w or right alt + w as To separate Commands but the stream deck software use Recognizes it as alt +w no matter what.
My question is there settings to Change this so it recognized both side differences or do I need to change the game controls?

sacred solar
#

That’s the stickiest bug I’ve ever seen. It’s not even close.

bronze kettle
#

OMG

muted lake
#

is there a help channel?

little comet
little comet
trim anvil
# bronze kettle OMG

I've been trying for this for months. The first ones I picked up and they ran away

trim anvil
#

Thas me

young bison
#

How dare you do that lol

trim anvil
#

It was a long time coming and well-deserved

young bison
#

Listen I’ll give you that

trim anvil
#

Gottem

silk spoke
#

Why does Volume Controller have me change my browser source every time I restart my pc or wake it from sleep? It adds a -2 or -3 and I have to change the source everytime for it to work.

It was working fine before this update...

I am using the manual software detection, and yes, the browser is open and playing audio

misty wing
#

Question for the masses. I am waiting to order the new usb port hub as it’s on back order. I have one slot left for a usb plugin. It is the BIOS flashback port. If I don’t press the button can I plug a peripheral into it?

rigid hull
misty wing
lavish quartz
#

Anyone else getting any suspicious messages from an account purporting to be an official account for a game here?

#

Also any mods I can report it to?

jolly creek
deft briar
#

i am new to elgato sream deck and got a bit problem. when i play game for example ETS2 i press streamdeck button to start some youtube song or spotify song i am disconected from my game controls and can not use them so i crash if it is smulator. it looks like pressing stream deck button turn on alt tab . whta am i doing worng? please advice . i am total noob regarding tech 🙏 🥺

lethal vigil
#

We all are here to help each other out and since currently many members are in the US West/East Coast they will answer you in sometime

coral harness
#

I bought the stream deck+ and usb hub combo and it said it was back ordered and shipping would be between 8/14-8/18... but I got an email saying shipping is estimated for 9/10😭

silk spoke
dry fern
#

Have a Amazing long Weekend!!

rigid hull
#

Ill have a good normal weekend.

gentle wave
#

Was debating on canceling it and copping the XLR bundle, but maybe I'll just hold on 🤔

still tangle
#

does anyone know why on the wave link app and have the elgato equalizer and try to get a preset how come cant see them?

barren kettle
still tangle
#

I had to reinstall my plugin so I got it

#

Thank you

robust relic
#

So I swapped my old XLR for the new Stream Deck + w/XLR. I guess Windows 11 didn’t like it because it now refuses to recognize audio devices for system sounds and Media Player and some OBS sound channels. Microsoft is playing around in my PC now. Oh 21st century, not what I thought you’d be. 🤪

robust relic
#

Two hours later. All seems to be working again. Still fuzzy as to why a simple hardware swap caused so much trouble. 🤷🏼‍♂️

lofty trail
coral harness
#

I really hope it’s just like a precaution and in a few weeks its like surprise and delight and they ship it

lofty trail
#

for sure, their estimate was pretty accurate when i had my prompter on backorder

#

most likely didnt expect high demand lol

frozen ember
#

Anyone knows why my capture card keeping going into HDR when I full screen call of duty? HDR is disabled.

limber fractal
#

gm

midnight siren
#

Hey why does my streamdeck pedal not work, the buttons are not doing anything

#

streamdeck pedal not working

fresh junco
#

which one of these CPU is the best one for streamin/gaming or is any a good option here. 1.AMD Ryzen 9 7950X3D 2.AMD Ryzen 9 7900X3D 3.Intel Core i9 14900 4.Intel Core i9 14900K 5.Intel Core i9 14900F 6.Intel Core i9 14900KF 7.Intel Core i9 12900F

lavish hull
#

You might want to google all the issues Intel has currently, and then get an AMD ^^

verbal ivy
#

Someone please help me. I place an order with the wrong card and It won't allow me to cancel my order?? How can I cancel it.

#

@lavish hull I'm sorry for @ ing anyway you can checkout my msg above

#

@haughty zealot ?

#

I need someone 😭

lavish hull
verbal ivy
lavish hull
#

You gotta wait

verbal ivy
#

Or they'll email after It's arrived

#

I ain't trying to return anything. I wanna just get rid of it

#

Cancel it *

rigid hull
#

That doesn't change anything. You still need to talk to customer support. They are the only ones that can help you. This is only community support we have no ability to help.

verbal ivy
barren kettle
verbal ivy
#

Hi vic

barren kettle
#

did anyone watch the Cobra Kai Season 6? I finished it, and it left me disappointed. 6 episodes for them to get to a point that would've taken 30 mins for a movie. smh...

lavish hull
#

Not yet

ancient spruce
#

I'm on it already thank you

#

Our bot was taking its time deleting the spam. karpat

modern sorrel
#

Fair enough lol

ancient spruce
#

Thank you for the ping anyway though! thumbsup

tawny orchid
#

for yall that stream do chat bots play a big role in yalls stream? or does it really not matter what i go for? not sure if its even worth having one yet or what role they play in your stream if auto moderation is a built in thing on twitch now

tidal python
#

gm

gloomy jungle
tidal python
#

all good thx

#

wby

limber fractal
#

gn

charred garnet
#

Hello, i need a help on camerahub

pure zephyr
rare dagger
#

Do you guys know when Elgato will open again for contributors?

lavish hull
#

You mean sponsors? No, the channel #elgato-partnership will tell you any info when that happens.

novel pawn
#

Why do the games I play go off Elgato's refresh rate instead of my Monitor's refresh rate? And how to do I change that?

lavish hull
dusky sand
#

Hi I use several programs with my stream deck. For example, I use a program for my PC mouse called Trust GXT 970. So I wonder how I can make it so on the stream deck that I can change mouse profiles in the Trust program.

charred garnet
tawny orchid
naive parcel
#

Anyone else have a shipping date for the USB hub/XLR hub that keeps getting pushed back every day?

sinful grotto
#

Bruh my browsers all don'/t even show the add to cart button anymore. I had both in the cart and the USB hub got removed by the store.

#

I believe they have limited/had limited stock in hand.

lavish hull
#

I just think the orders were insane, they had PLENTY but alas

sinful grotto
#

Sold all they had before their stocktake systems could update and now are running on back orders.

civic falcon
lavish hull
#

Omg Shady, I've missed you ❤️

civic falcon
#

🫡 how you been

lavish hull
#

Great, you? ochataHYPE

#

Had a brilliant time up in Stockholm celebrating my bday with family, eating lots of good food, lots of tasty drinks, even got some new clothes :3

civic falcon
#

the horrors persist but so do I.... (The new living the dream) 😂

lavish hull
#

Shady, so SSDD? xD

sinful grotto
civic falcon
#

eh extra SDD

lavish hull
#

hugs

civic falcon
sinful grotto
#

It persists through reboots. Brave, Firefox, Vivaldi and Edge.

lavish hull
#

Website probably knows you're browsing in aussieland tho?

civic falcon
#

whats the url?

sinful grotto
#

It let me add them to the cart the first time.

civic falcon
#

should be /region/language or something like that

sinful grotto
civic falcon
#

ah ok, might be OOS but ill bring it up. Could just be some formatting on the backend that removed the section.

lavish hull
#

They are available on the US and EU stores, probably not on the WW (Worldwide) one yet since it's not in stock everywhere yet

sinful grotto
naive parcel
#

I contacted support and they said my ship date is the 10th. I can't help but check the confirmation email to see it move back every day though. Lol. Didn't think that it would be so popular

sinful grotto
#

At least you even have an option to order one. -_-" No word on which big box store is going to stock them here or when they'll be available.
Would of ignored the fact that I can't finish setting up my decks because of limitations in core plugins/actions by Elgato that are not user changeable. But can't finish my deck or order one of these via Elgato or a 3rd party store.

tidal python
#

gm

naive parcel
#

And I think these have too much function for elgato to keep it store exclusive

lavish hull
#

Likely only until they have caught up with all orders and have plenty more in stock

limber fractal
#

lol

naive parcel
#

Seems like they gave the first round to every streamer and their mom

arctic vine
#

I have abit of a problem my microphone won't go on my elgato low profile arm anymore at all

#

I need help please

#

I have no idea how this boom arm broke on me

tidal python
#

facts

arctic vine
#

support tickets take forever to get answered and i can't phone support because my parents won't allow me

#

do you guys hate me

polar schooner
#

Hey quick question on the stream deck you know how there’s a clipping tool? Is it possible to set that up for two twitch accounts?

gray vigil
gray vigil
# arctic vine do you guys hate me

Hello there. Sorry to hear that, unfortunately you will have to wait for an answer from the team. We cannot help you more regarding this.

arctic vine
#

discord was made so people can get help from people on it

gray vigil
raven breach
#

Is anyone else getting random people just sending them friend requests from this server?

young bison
#

Happens from time to time, odds are they’re probably bots, or people just sending random friend requests, I just ignore them and delete

raven breach
#

This is like the fourth this week. Kind of obnoxious, to say the least.

lavish hull
#

1/100 is actual networking from fellow streamers, rest are bots or trying to sell services 😛 it's not the only server that has these

#

You can go into your settings and just turn off DM's and Message Requests from particular servers

young bison
#

What Ocha said

raven breach
#

Fair enough. Will def be doing that. C:

lavish hull
#

If you win a giveaway or flexzone you'll be tagged anyhow and then you can open for that ^^

arctic vine
#

I can't email support about low profile arm problem, because they might ask me for the product number and i throw that box away long ago with the product number

raven breach
#

My hoarder mentality refuses to let me part ways with product boxes. Lol

lavish hull
#

Same, I keep almost every box forever :3

young bison
#

Same

#

I have boxes in my closet and also at my parents house that I forgot to take

raven breach
#

Even products I don't have anymore. Gave my XBox Elite 2 controller to my brother. Still have the box it came in, and the box for the wireless dongle I got with it.

lavish hull
#

I still have a bunch of boxes from over 20 years ago xD

arctic vine
#

my parents always tell me to throw away my boxes

young bison
raven breach
#

I want to stack them up behind me as neatly as possible, like a puzzle piece, and use them as a streaming backdrop.

young bison
#

Ou that would be cool

lavish hull
#

RGB behind them, lit up ❤️

young bison
#

Could also try and like tack them together so they at least don’t topple all the time

raven breach
#

Yess

#

Good point

lavish hull
#
Elgato

With 120 individually addressable RGB LEDs, Light Strip Pro creates cinematic light shows that bring multicolored ambience to any space. Equipped with adhesive backing and magnets, you can mount it anywhere. And with the Control Center app for Mac, PC, iP

#

released not that long ago ❤️

young bison
#

Stop my bank account will hate me

raven breach
#

Smooth segue

lavish hull
#

Hahahaha xD I've learned from LinusTechTips

raven breach
#

Lol

young bison
#

I need to get back into Helldivers 2

#

Random but Destiny has been feeling stale

lavish hull
#

There's so many games I need and should get back into, but WoW eats up all my time

arctic vine
#

I only have 1 low profile arm and it won't allow me to hookup any microphones on it anymore at all

lavish hull
#

New expansion is almost here

young bison
#

I do keep seeing trailers for it

raven breach
#

Meanwhile, I'm content playing Factorio or Astroneer. c:

#

And I suck at both.

lavish hull
#

Did you try Satisfactory? A couple friends worked on that game 😄

young bison
#

I always feel like I wanna get into those games, but like my adhd could never lol

raven breach
#

Oh yeah, I love that game. Gotta get back into it.

lavish hull
#

I went to college with two of the devs/designers 😄

young bison
#

That’s cool

raven breach
#

My ADHD could never either, but my anxiety is stronger, so high octane gaming like competetive PVP games would give me a heart attack

young bison
#

Oh yeah I can’t do PVP anymore

#

I refuse

lavish hull
#

That's exactly why I don't play anything PvP or similar

#

I get small heartattacks

young bison
#

My blood pressure sky rockets

#

Elgato’s new product, heart monitor

lavish hull
#

Legit a good idea, Streamdeck compatible

young bison
#

Right

raven breach
#

Saaame. Once a game starts stressing me out, it starts to feel less like a game, and more like a job I'm not getting paid to do. So I go find something more relaxing and fun

young bison
#

Facts

lavish hull
#

with OBS overlay xD

young bison
#

Yes!

raven breach
#

Put on some smooth jazz and just lose myself in Factorio or some other similar game

arctic vine
#

I can never stream because of this

raven breach
#

LOL My Stream Deck would catch fire trying to monitor my heart rate

young bison
#

LOL

lavish hull
#

I can relax the most when I'm listening to really chaotic music, then the music is faster than my thoughts for once xD

young bison
#

Mood

raven breach
#

I'm the opposite. Put on some LoFi, or smooth jazz.

#

Maybe have a video of someone walking Manhattan for the added traffic sound. Not sure why it relaxes me, but it does. Who am I to argue.

young bison
#

TRAFFIC RELAXS YOU!?

raven breach
#

So long as I'm not in it.

lavish hull
#

Oh god 😮

young bison
#

😂

raven breach
#

I'm a country bumpkin Alabama boy, born and raised. But for some reason, that NY traffic just touched my soul.

young bison
#

Alright fair ill give you that

#

I guess if you’re not used to it, it might be nice to hear

raven breach
#

It's just a white noise to accompany the smooth jazz I have playing alongside it.

young bison
#

Fair

raven breach
#

I just realized I've been staring at those lights you posted spinning on this store page the entire time.

young bison
#

lol mood

#

Hyper fixation at its finest

raven breach
#

Right? Hey Elgato, release a 2 hour long lofi video with just these lights spinning. Cool and thanks

young bison
#

😂

raven breach
#

We'll overthrow LoFi Girl

lavish hull
#

Just make a 10-20sec loop gif and set it as your wallpaper on desktop ❤️

#

wallpaperengine ftw

lavish hull
#

Dude I like you 😄

young bison
#

That actually is genius

lavish hull
#

Realized I hadn't updated or ran the program in like 2 years, just had the same background xD

raven breach
#

Ouf

lavish hull
#

It was a great background to be fair ^^

arctic vine
#

I tried everything to fix my low profile arm, i tried hooking up different mics to it with no such luck

raven breach
#

You think that's rough, try having a boom arm mount just snap on you while you're half a sleep and fall over in your lap. LOL

arctic vine
#

i just need to know on how to fix my problem so i can hook my mics up to my low profile arm again

raven breach
#

Have you tried asking anyone in the support channels?

#

Does Elgato even make the boom arms, or are those strictly Corsair products. Never looked since I already had the Rode PSA1+ arm at the time.

#

Googled it. They're Elgato. :D

young bison
#

Was gonna say they do have boom arms

barren kettle
young bison
#

I wanna get one of the elgato ones, but money

barren kettle
#

I’m also saving right now.

lavish hull
#

Same, I have a broken chinese boomarm that's held together with ducttape and zipties >,<

raven breach
#

"But money" Story of my life, meing.

barren kettle
#

Btw the usb hub for stream deck + has a peel at the bottom with adhesive. So this will permanently stick to the base. if you don’t want to stick to the base, leave the plastic on.

young bison
lavish hull
#

isn't it just more grippy? like the Streamdecks bottom?

young bison
#

GRIPPY SOCKS!?

lavish hull
#

Hahahahaha

lavish hull
#

Ah okay, well I suppose an attachment could be adhesive to make it 'stick'

#

pun intended

barren kettle
#

Yup

raven breach
#

That was punny. C:

lavish hull
#

I've lost emotes, I need to resub to people

young bison
#

Oof

raven breach
#

@arctic vine What exactly is the problem with the arm. Did the searchy-muh-bob on your chats and I don't see where you ever clarify what the problem was. Only that the mic wouldn't go back on. Wanna be a bit more pacific, like da ocean?

arctic vine
#

the problem is everytime i try to attach any of my mic i have on my low profile arm, it won't attach on anymore

raven breach
#

Yeah, I kinda got that from the three times you said it before. Send me a screen shootty in the DM spotty. I can't guarantee that I can help because I'm not the most tech of guys, but I can at least see if I can eye the problem and help you.

arctic vine
#

I can't send a dm to you Dalionheart

raven breach
#

Oh. LOL I forgot I just blocked that. H/o

#

There. Try again.

raven breach
#

Wasn't able to help, but at least I did "an" tech support. :D

#

I'll take a cool 5 mill to my CashApp

lavish hull
#

Hahah

young bison
#

At least you tried

lavish hull
#

Against the rules to ask for money for help, I know you were joking but still has to be said 😛

#

or offer money also for help, we're all doing this for the community ^^

raven breach
#

Lol Yeah, I got you.

lavish hull
#

You haz new follower btw ElgatoHeart

ancient spruce
delicate wigeon
#

Did Corsair discontinue their desk? I keep getting 404 errors on the page

barren kettle
delicate wigeon
#

Just wanted to ask, because I was dead set on getting that desk 😅 it's just expensive and bills have been coming first

barren kettle
delicate wigeon
#

No clue then, maybe just browser being weird or found a dead link

quaint shell
bold oyster
#

what's the pro's and con's of using of "Hotkey Switch" versus "Filter" in Stream deck? because I have a Move it filter that my camera goes Left or Right. So instead of having to occupy two buttons in my stream deck I tried to assign Hot key and used the "Hotkey Switch" instead, but... I noticed that sometimes when pressing the Hotkey switch it's not moving. especially if the Elgato app is minimize or if im on a different application.

sinful grotto
#

You dont need to have multiple actions in a multiaction/switch

glossy granite
#

Morning all! 🤘

somber coral
#

Good Morning! Afternoon! Evening! or Night!ElgatoPinkHeartElgatoHeart

limber fractal
#

hi

naive parcel
#

just got an email from support saying my ship date seems to be the 14th for the USB hub. moved back 4 days

slim flame
#

ok

barren kettle
#

D4 Season 5!

#

Idk what class to play!

limber fractal
#

gn

zinc ridge
#

Hello everyone
how can I download effects for the elgato wave 3 mice?
**The website geves me thes error **

lavish hull
#

Due to legal requirements and payment processing limitations, Elgato Marketplace is currently inaccessible in certain countries.
This list includes:
Cuba
Syria
Iran
North Korea,
Donetsk People’s Republic
Luhansk People’s Republic
Bahrain
Jordan
Kuwait
Oman
Tunisia
For more information or questions, please contact us.```
#

If you’re in one of those countries

zinc ridge
#

yes I'm from Kuwait

#

but can I know when it well be work?

sinful grotto
#

Technically Cloudfront can push the error message "The Amazon CloudFront distribution is configured to block access from your country." So strange that it doesn't.

sinful grotto
# zinc ridge but can I know when it well be work?

I believe this is due to Kuwaits relations with Hizballah, since Corsair/Elgato operate from US Soil they have to restrict their services to these nations due to embargos placed on other nations by Federal Government for acts they have done/breakdown in relations, etc.

#

It could just be a 403 error, they did have them a few days ago to people who didn't live in those countries.

civic falcon
#

Hey guys, please do not discuss circumventing restrictions here.

sinful grotto
#

@zinc ridgehow'd you buy this wave:3 mic anyway?

obsidian nebula
#

<@&581565551495741448> hey, who can I talk to about partnerships?

rigid hull
obsidian nebula
#

They are closed since 2023 😄 I thought I could reach out

rigid hull
#

That is the only source here to go through.

obsidian nebula
#

Okay, Thanks

zinc ridge
ancient spruce
sly garden
#

my stuff aint working

lavish hull
#

?cth

sour streamBOT
#

We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.

CTH = Community Tech Help

Please make sure to post your questions in the correct channels:

#marketplace

For any Elgato Marketplace questions

#stream-deck

For any Elgato Stream Deck questions

#capture-cards

For any Elgato Capture Card questions

#wave-audio

For any Elgato Mics and Wave Link questions

#camera-prompter

For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions

#lighting

For any Elgato Lighting and Control Center questions

#green-screen

For any Elgato Green Screen questions

Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.

lavish hull
#

Welcome, please check these channels out

kindred marsh
#

So far I'm having a great day! Hope you all are as well!

peak saffron
#

Hey question, do I need the XLR for the wave3

kindred marsh
rigid hull
#

Please be aware this is an English only server.

naive parcel
#

Elgato raised the price of the hub. Must be selling gangbusters

wanton goblet
#

Is there a tech support chat? I need some assistance please

sour streamBOT
#

We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.

CTH = Community Tech Help

Please make sure to post your questions in the correct channels:

#marketplace

For any Elgato Marketplace questions

#stream-deck

For any Elgato Stream Deck questions

#capture-cards

For any Elgato Capture Card questions

#wave-audio

For any Elgato Mics and Wave Link questions

#camera-prompter

For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions

#lighting

For any Elgato Lighting and Control Center questions

#green-screen

For any Elgato Green Screen questions

Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.

wanton goblet
tacit ice
#

anyone know of a plugin that can display a timer on OBS that includes tenth of a second or hundredth of a second? I.e 45.5 seconds, or 15.76 seconds? The challenge here is I need to to be able to run down (or up) in real time

naive parcel
# quaint shell NO WHY

I don't want to be that guy that says "it's ONLY 10 dollars" but it could be worse, right?

quaint shell
#

🙄

#

Ig…

#

It’s ONLY 10 dollars… x7

#

=$70

naive parcel
#

i meant the increase

sinful grotto
quaint shell
#

Ik

tacit ice
tidal python
#

gm chat

limber fractal
#

yo gm

karmic fog
#

Good morning 🙂

river geyser
#

Which looks better

#

Textured surface or matte

sinful grotto
#

Matte/printbed surface

naive parcel
#

Matte

keen ingot
#

Is the hub currently only availble on the Elgato store? I'm not finding it on Amazon as yet

little comet
#

Still only on the Elgato store as far as I'm aware, yes.

tawny orchid
#

Hello

little comet
#

A use for the old android tablet! party

odd lantern
#

hi

gloomy jungle
#

Hola everyone

waxen axle
#

Thank you for the 2.0 of Stream Deck para Android

waxen axle
#

Hello, was there in the Spare Parts site the shell for change to white a black Stream Deck MK2?

rigid hull
waxen axle
#

Thanks

dry fern
#

Have a amazing day fam!! ElgatoHeart

quaint shell
rigid barn
#

I am so excited to screw around with Stream Deck Mobile on Windows now, especially after the Q&A

#

I have Ideas™

#

Can't wait to be the first person to bring Stream Deck to VRChat

#

(if anyone's done it before me, no they haven't)

gritty tusk
#

Did I miss the streaming thing?

rigid barn
#

Yeah, there was a Q&A hosted here on Discord that ended about 30 minutes ago

limber fractal
#

gn chat

rare knot
#

hi

tidal python
#

gn

radiant yacht
#

@verbal skiff Hopefully the EpocCam app for Android will be available shortly, you know I have been tagging and asking you for that for a very long time on (Reddit, Twitter, Facebook Dating, Mocospace, all the socials you are on), make that dream come through please.
Please pass on this request to the staff at Elgato.

ancient spruce
#

Beep boop bop.

rigid barn
#

just noticed a small omission on the Stream Deck mobile page

#

at the bottom, in the section for physical Stream Decks, the Stream Deck Neo isn't listed

tidal python
#

gm

tawny orchid
#

Meow

odd lantern
#

yo

pure zephyr
#

Good morning folks! 👋

deep iron
#

im new here but i need help

#

i have had audio before from elgato streamlabs to ps5 but now i cant get audio from the ps5 to streamlabs

little comet
neon moss
#

Hello, I need help please I have just received game, neo capture With the 4K capture software it is recognized by account when I arrive on OBS. I have the audio track displayed but no image. I'm fine with video capture devices. Then when I make the ring road it is well noted. the elgato game capture neo I have nothing displayed do you have the solution do you know what it could come from and yes it is correctly connected in 3.0

little comet
brazen turret
young bison
#

You gotta just be patient, once someone is available they’ll be able to help

tidal python
summer kindle
#

Hello, i have a question. I have a facecam pro and used to be able to use like silly filters etc. Now its telling me to use EPOCAM PRO (and buy it) and use my phone as the cam. Are these features just gone from the software? (Im on a mac using latest camerahub)

lavish hull
#

Pretty sure Camera Hub effects require an Nvidia Graphicscard to use.

#

I use an Nvidia one, but never really tried using any of the effects xd

summer kindle
#

They never used to

#

I specifically used them on my mac no longer than a year ago, some update must have killed them. Its ridiculous

#

Now im afraid to download this EpocCam software for 7.99 and have the effects not even work on my 300 camera i bought, and it want to resort to my phone

lavish hull
#

You don't need EpocCam to use your Facecam Pro

#

EpocCam is only to use your iPhone as a webcam

summer kindle
#

Right, however when i switch to the "effects" tab that used to hold effects, it wants me to download epoccam

#

I guess the issue here is elgato nuked the "effects" from mac entirely

muted veldt
#

yo, so i have a laptop and a monitor, and usually i duplicate my laptop screen to my monitor screen so i can have a larger screen. im trying to record my wii, and it works, but i was just wondering if there is any way to record my wii gameplay on my laptop and have the actual games be on my monitor

lavish hull
#

Would be better to type in #camera-prompter and see if someone else uses Mac to understand it better, but from what I can google it does require an Nvidia gpu for the effects.

summer kindle
#

@lavish hull thanks. I know the nvidia gpu gave it more effects than were offered, but i do believe some were offered just in the camera hub app. Ive used effects before with my mac

#

Thank you for your help

lavish hull
muted veldt
muted veldt
#

kk thanks

graceful nymph
#

Hi,
Do you guys know if there are any plans to get the USB-Hub in white?

lavish hull
#

Elgato cannot comment on future products, features or releases.

graceful nymph
#

okay

#

thx anyways

fierce temple
#

the staff vs interns stream was really cool!! it was a great way to see the interaction in the company!

lavish hull
#

I love those streams

fierce temple
#

just because i know it would cause chaos...an elgato chained together stream would be HILARIOUS!! all the chaos ensuing would be amazing

silk spoke
#

Is there a channel to ask questions about Elgato plugins? Volume controller specifically

lavish hull
fierce temple
#

Jasmine, I just wanted to double check you got my info from the twitch whisper, I thought I had sent it but when I looked the message was gone and now I'm questioning myself if I actually sent it or not....

lavish hull
#

Congratulations again Dre 🙂 I'm happy two active users won ❤️

fierce temple
spiral tusk
#

Hi

dusky venture
midnight sky
#

pickle holder

dusky venture
#

ohhh! that's solid for a snack!

boreal stratus
#

A cooler so I can cool my energy drink

rigid hull
dusky venture
#

Imagine if you could just push one button and your car parks or backs in for you!

blissful belfry
dusky venture
#

a double deck stream deck, I love it

rigid hull
fast narwhal
#

That dock looks cool.

#

heck, both of em. I want em both!

balmy shore
#

#question-of-the-day - oh definitely a Ninja Slushi Professional Frozen Drink Maker FS301. For those real sweaty streams. (wrong but so right answer)

young bison
leaden veldt
#

#question-of-the-day hot coffee at the touch of a button, with additional buttons for milk, sugar and vanilla!

tulip silo
jade rapids
#

Stream deck XXL

lavish hull
#

Elgato Coffeedeck, a smart mug or heatingplate controlled by Streamdeck 😉

fierce temple
vague void
safe nova
#

<@&918989469279993877> The Elgato Cardeck. It lets my car autopilot as I would stream.

tight oar
#

I have to say that the wave 3 is perfect!!!

pseudo turret
odd lantern
#

hi

tame kiln
#

About to be 3d print a housing unit for my capture neo and cam.

#

I'm very tired of it getting hit. Small work area.

wraith igloo
#

Is there issue with upgrade to Mobile Pro on iPhone?

#

When i try to upgrade there is infinite loading

fresh junco
#

question for any content creators in here what do you use to keep track of what videos or future videos you need to record like do you use excel ect

pseudo turret
#

never once used it

fresh junco
pseudo turret
#

There is also a nice app called "Notion"

#

I still have to sit down and start really using it but looks really solid

fresh junco
#

what it looks like atm

naive parcel
#

Finally time for backorders to start up

violet lotus
pseudo turret
valid rampart
#

We have a Notion profile that is really helpful. I've been using it more and more as well.

#

But I also am old school and use a dry erase board in my office

tidal python
#

gn

lavish hull
sour kernel
#

oh sorry my bad im gonna delete it 🙂

#

there we go

#

thanks

lavish hull
#

You're welcome and hope you have an amazing evening ^__^

sour kernel
#

kinda we'll see if i can resolve the problem X)

barren kettle
#

Does anyone still play D4?!

#

Are you a huge WOW fan? They have new cosmetics in D4!

#

It’s prudy!

barren kettle
#

I hope everyone is having a great Sat!

dusky venture
#

Cozy D&D Day for me! butthamutLurk

tame kiln
#

Guys. I'm making q 3d printing housing unit for the neo capture card and the webcam. I just don't know how big of hole for the camera ??

fierce temple
#

The new ig post showing the difference between the facecams are really cool

fierce temple
#

The more I think about it, the more I want an elgato stream deck controlled remote control car... 😁

acoustic trail
#

Is tehre a way for the elgato face cam to work with the stream deck usb hub?

cedar tulip
bold oyster
# sinful grotto Why not just use a multiaction switch and only have your filters in it?

how do you do the multi action switch? normally what i understand about multi action it will program a spewcific button to do steps right away, but I need a switch/button that I can press like a on/off button for my Left/right cam placement. I though the "hotkey switch" will work, but it does only work if "Elgato app" is selected/focused, but once you have focused to the other program it does not work, very weird. the Hotkey switch does not work if im actually using a different program

sinful grotto
#

multiaction switchs are just hotkey switches essentially, but they do actions rather then hotkeys. BUT can do the hotkey action from elgato too.

sinful grotto
#

and then go to the other state and put the left filter action

#

It does the actions in the one state on one press and then on the next press does the other actions in the other state.

bold oyster
#

i see, it's weird this is the first time I saw the multi action switch. sounds interesting. I will check on this one. thanks buddy. but I hope it works. because im not sure why the "Hotkey swich" only works if "Elgato app" is opened" do you know why? my boud hotkey to the "hot keyswitch" is the same hotkey in my OBS for a specific filter.

bold oyster
limber fractal
#

ho budds

tidal python
#

lol

limber fractal
#

ofc

odd lantern
#

gg

dense reef
#

Beluga vs elgato who will win?

#

Chat dies

ancient spruce
fierce temple
#

The multi action switch is amazing, I use it to toggle between two obs scenes when recording. So I can say go from full screen to like game capture and back with just one button without having to press each scenes visibility to toggle it on or off.

tidal python
#

gn

limber fractal
#

gn

random tinsel
#

It being long while. But am back after months of course on acting. Yes, am actor now.

ancient spruce
#

Welcome back!

shy oriole
#

Hey. Does anyone know if the " Cold Shoe " Can be place on the "master mount "

rigid hull