#general
1 messages · Page 43 of 1
It actually has to ship also and be read by UPS or whatever is used in NA
Yup, looked there and not showing not on the invoice.
Order shows as shipped … hence I am asking .. 🤷🏼♂️
Then you're waiting for UPS 🙂
Agree…. Oh well…
Blue Razzberry!
Blue oreo sour patch
#question-of-the-day blue raspberry
Hehe
#question-of-the-day is a bit late
But to answer, Hudsonville Blue Moon ice cream
#question-of-the-day Blueberry
The same word came in my head right after reading the question of the day
#question-of-the-day I think it would taste like iced pineapple
#question-of-the-day like a tart mint
Tastes like chicken
Thought it would be ghostflavored
Ghosts taste like chicken
omnom
#question-of-the-day
Blueberry or Bubblegum
@hoary rapids
#question-of-the-day blue raspberry
#question-of-the-day
Paint
Yess
I second this
#question-of-the-day Raspberry!
Sorry to mention here, but would massively appreciate some emergency help in #capture-cards crew! ❤️
Not sand? 😉

Are the prompter contest rules supposed to be ambiguous? They can be interpreted as the pitched use case must involve video, pictures or a slideshow, or that the use case must be presented as a video, pictures or a slideshow.
use case with a photo, video, or slideshow presentation
Hi! To clarify, it is required to provide a photo, video, or slideshow.
For example, these are some of the entries that would be accepted:
- Your text pitch and then a photo attachment of your setup
If you have your text pitch on your photo attachment, that's also fine!
- A video explaining your use case.
- A video of you presenting a slideshow.
- A link to a slideshow explaining your use case.
Hello there!
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
@warm jay to interrupt, so you can get this to the right eyes
Hello Helpers. Got me a Sreamdeck XL. I am partly successful in setting it up for a flight simulator.
HOWEVER using Hotkey Switch i get weird results. The L modified L-Shift combinations register OK and works OK like in "L-Shift+F".
But modified L-Alt and L-Ctrl register OK as in L-Alt+G and L-Ctrl+G, do not send out the button's result to my game. Is this a Windows 10 issue Streamdeck XL cannot cope with? I used this online tester for PC keyboards, and they won't show up as the L-Shift+F does: https://www.computerhope.com/issues/ch001577.htm
<@&581565551495741448>
Oh my God they're on all servers I moderate ffs
Hello, anyone using hmd27 with a wavexlr?
Those headphones are really expensive so I doubt anyone here has any idea
I'm going to buy some and I'd like to know if the rendering is good or not.
What do you mean by “rendering”?
If the microphone quality is good with wavexlr
It's not an XLR microphone on the headset though..?
It's an xlr microphone
Wave xlr preamp is good enough for any mic. Even dynamics like the notoriously low sensitivity SM7b
The headset has a breakout cable and the mic does terminate in xlr
Oh, sure didn't look like it when I googled it and was O__O about the price xD
(You can buy them without the cable, apparently. I suppose you’d know what gear you were connecting to if you were looking at that option)
If you had the choice between a shure sm7b and an hmd27, which would you take?
It’s about the use case. The headset mic is designed for noisy environments, like announcers at a crowd. Proximity is creating a larger separation from the background sound. And the headset is designed to isolate a lot of outside sound from the crowd in the ear cups, too.
SM7b (or any pro-level mic) will be better from a tone perspective, head to head, in a quiet room.
And if you’re right on top of the mic, like dynamics are designed to be used, there wouldn’t be a huge rejection difference either.
Again, the headset form factor is the issue.
Broadcast use this so they can turn their head and the mic always 1 inch away.
And never open on a stand
SM7B is also made to be fiddled with, it frankly sounds quite bad out of the box without compression, EQ etc
Matter of opinion, haha
It’s mid forward. (Which is good for a mic expecting to record a human voice)
Hehehe I have to fiddle around with it so much in the studio when I record vocals ^^
I think it also depends if you’re listening in solo.
Should never eq while listening in solo.
It has a strong presence bump.
In a mix, especially rock or metal… I usually add some top end wide bell around 10k and that’s it.
But if I listened in solo I bet I’d do all kinds of weird things to make it sound less honky
(The secret is you probably don’t need it to sound less honky, haha)
Lowend guttorals together with harsh mids and high screams, making an EQ profile that fits all was quite rough 😛
Seems like the perfect mic for that kind of thing to me!
I might record those on separate tracks, though. Probably.
@ancient wraith Please don't promote Youtube channels. You can promote your own stream channel when you're live in #live-now Thank you for understanding
IT HAS ARRIVED
Awesome!
Is this real or fake 🤔
@pure zephyr I am back to Playing Starfield after almost 9 months
Yoooo new product?!
Yeeees ❤️
Actually quite fire, having an streamdeck as xlr input
This is exactly what i wanted with a wave xlr pro
Streamdeck as input for XLR
W
Even the usb hub is great
The XLR base is a must have. Only problem is there’s no white version of it. Gonna hold off until they come out with that.
You could technically paint it yourself, like a few did with the Prompter ^^
The new products dropped!! Let's go!!!
Can the new xlr product be combine to the wave xlr to have 2 mic input ?
Is there gunna be a usb hub for the OG streamdeck?
Elgato cannot comment on any future products or releases
I guess I need a SD+ now
Probably not is my guess
In theory I would think so. Not connecting to the Wav XLR but connecting to the Stream Deck + while also having a separate Wave XLR. But I think Wave Link would still throw a fit having two inputs.
Hi Beano! 
sweeet! i've been wanting a wave xlr for a while and i have a SD + so this is awesome!
Hiya
The StreamDeck+ isn't a perfect replacement, but it can do most of it.
why the XLR Dock only can 48 kHz? thats very low for me. my audiointerface do 192 kHz. so it should have been at least 96 kHz to make it interesting. in my opinion.
Done! 
is there a suggestion channel?
thx
i just wanna suggest adding an attack time slider for the noise cancellation plugin
first letter of all my words always cut out
This is gonna help out a lot with wire management and file transfers, super hyped
So is there a point on getting the XLR wave now?
Its cheaper then getting a SD+ and XLR dock.
If you already have a SD+ then probably not.
Well yeah, if you don’t have a Streamdeck+ or planning on getting one soon with the XLR Dock and still wanna use an XLR mic
Isn't the interface on the plus usb 2.0? How exactly does the speeds differ when connecting a usb hub to it 🤔🤔
Might be a USB 3.0 connection from the hub to the PC and then basically just have a 2.0 port to the deck as if it was just another connected device to the hub
Ah makes senseeee thank you
Now let's hope it releases in my country too lol
xD no worries
Since the Hub essentially replaces the connection to the PC this is the most likely the case
(from how it looks in the web-store photos)
Yup that seems like the possibility plus it can be externally powered too so make sense
My mind directly went to the deck powering the hub instead of the other way round lol
Can I use the USB Hub for connecting my Wave:3 and the Stream Decks?
I'm assuming it's just a normal USB hub so yeah I'd assume so
I do like the included card readers on it
su<per handy
I hope they can do something similar for Stream Deck MK2 or Stream Deck XL
Yeah since it's got a pretty similar "modularity" to the stand It probably isn't more difficult than getting one for the +. It'll probably take a bit if they haven't started yet as they'd still need to change the design to work with the mk2 & from what I remember before I gave it to my sister the sideways connector but shouldn't be impossible afaik. That does assume that they're willing to make a full lineup of these for all/more of their products.
I think they at least started with the + because it's already got a few extra features (like the touch screen swiping thing & the knobs) which would be easier to "integrate" a Wave XLR into since it's got the knobs and stuff to do the functionality of the Wave XLR's physical buttons.
Really love the idea of the StreamDeck+ accessories, but where's the accessory that binds a dual pc setup together? There should be an accessory that can plug two PCs together and send audio back and forth between them! ❤️❤️❤️
Does anyone know a easy way to set up Wave XLR with duel PC set up struggling to find videos that are easy to understand on it
capture card?
Did you check out the official Elgato Knowledgebase article about it? https://help.elgato.com/hc/en-us/articles/360045679072-Wave-Link-Dual-PC-Streaming-Send-Sound-to-a-Streaming-PC-from-the-Gaming-PC
It’s just a matter of assigning the stream mix to your capture card.
I made a video deep dive of wave link, but the only detail about 2pc is easier than ever as of v1.9 and later.
I have but some reason I can’t get the sound to come through properly maybe I’ve been doing it wrong
Link
Shared here
so with the new usb hub, could i connect other stream decks into this? I have a SD + and a SD XL
Yes, pretty much any USB device should be fine through it - though for video devices it's preferred to avoid docks when possible, and Stream Decks genrally work best in true USB 2.0 ports if available
you could, but its recommended that you plug them directly into your computer rather than daisychaining them
That is preferred - especically if the PC has USB 2.0 ports specifically.
But if you HAVE to use a hub, the official one is likely a contender for better compatibility.
Just be careful running too many video devices through it as it still caps at 5 Gbps for all connected devices, and you can starve out a video device if it's on a hub with too many other devices using high bandwidth
That XLR DOCK for the stream deck + is really nice..
I got a Rodecaster Dou 2 days ago and im actually thinking about sending it back to replace it with this new release.
Does it run the shure sm7b without problems? I really love the Rodecaster cus its just plug and play no exstra needed
Uses the same 75 dB pre-amp as the full Wave XLR from what I understand so should be fine for a SM7B (which is recommended to need ~60 usually).
Can u daisy chain a facecam, or prompter etc into the usb dock for streamdeck+?
So basically the new XLR attachment is the same as wave xlr? Like it’ll have the mute button/pc-mic mix too? I’m just confused cause I don’t see pretty light lol
I also need to be able to hear myself through the mic so that’s a need lol
You'd control it through the Stream Deck app, so you could assign one of the dials for gain and mute similar to the Wave XLR's big dial. No capacitive mute though, you'd set it up and push in a Stream Deck+ dial to mute iirc.
It does have monitor out though, yes
Good thank god
No. No Elgato device support using USB hubs.
If you try it and have any issues the first step will be to plug the device directly into the PC and remove the hub.
Last couple of questions then for the XLR dock for the stream deck plus
How many ohm can the dac handle?
Would i need both stream deck software and wave link?
Can i set a knob for mic, system, discord and spotify?
And do elgato ship from within the eu
I think this is an easy switch from my rodecaster dou since i still have time to return it
Based on rules of 8's the jack base is 16 Ohm, so ideally I'd keep it under 128 for the headphones. I've seen people get 250 Ohm headsets running on it, though some report perfectly fine and others report a bit too quiet, depending on the model.
You would need both apps, for all features, yes.
I believe they have an EU shipping center - they ship from wherever Corsair does.
Also you should be able to set mulitple knobs like that, between Wave Link and the Volume Controller in Stream Deck (assuming you're on Windows)
Ty man aprreciate you. Doesnt seem like they allow me to pick Denmark as a destination sadly
You can likely call #official-tech-support to double check on that
Oh yeah forget that, i just had to click on it twise and then it popped up with continue
But I'm unsure of the EU shipping - make sure the URL for the Elgato Site has you on the EU Site though. Occasioanlly if might misroute you to the wrong region (I'm in Canada and sometimes get the US one)
Given that it has external power, it will likely work just fine.
I am currently daisy-chaining my Prompter and it works just fine.
Also, THE USB HUB IS OUT AND I AM FANGIRLING
I also wonder if this attachment will still have Wave XLR properties on it
Cause I have VSTs and multiple channels I'd obviously like to keep the settings on if I'm transferring from the Wave to the attachment
I'm almost ashamed of how fast I ordered one right after the announcement... Almost.
IIRC from the reveal stream, it is entirely the same, functionally, except for the big dial.
Which the big dial doesn't seem like a big issue cause you have 4 now right?
And I'm assuming you can still change the PC/Mic mix in headset too
Guess i will have to wait for a local retailer to get it xd
Correct.
Correct. Wavelink software does this, and you can bind those controls to a knob.,
The urge to tag Jasmine and fangirl about how excited I am for my USB Hub is insane.
Thank you for not hardwiring the upstream USB cable so I can plug in one of appropriate length 👍
Keep in mind this is a USB 3.1 Gen 1 setup - keep the cable under 10 ft for full speed (unless you're using an active cable)
That is conveniently exactly the length I use! It's a standing desk with the computer on the floor below it
...but just as frequently I have USB things for which I want short cables, and this would allow for that as well
Amazing, I will now be fangirling for this as much as you are for the usb hub
I have a question! Do you have 2 Stream Deck + or it's for change the from the Hub to dock, and viceversa?
Im guessing its fee's thats making my price on the website increase that much. Pretty insane :/ Dont think its worth it untill local retailers get them sadly.
Thanks!
The XLR attachment is definitely starting to make me want to pick up a second StreamDeck+.
Am I correct in assuming that the new XLR interface doesn't somehow let Wave Link handle two mics?
Wave Link still only handles one Wave USB device at a time, correct.
You can run two through the same computer, just not using Wave Link.
Has anyone else had the issue of the new WaveLink update completely removing 'Microphone FX' as an Mic Input option from Discord, OBS etc?
Yes - they're looking into it. This only affects you if you're using a Stream Deck+ to activate Wave Link. If you have something else like a Wave:3 or Wave XLR it should be fine. Workaround right now is to downgrade back to the last version - available here: https://help.elgato.com/hc/en-us/sections/4913442828941-Wave-Link-Release-Notes
Phil has confirmed the team is looking into it over at #wave-audio channel
Wave link is software; it works the same regardless of which wave device is authorizing the use of it. It runs on the host computer, not the device.
Hmm. The Atomic Purple Stream Deck is the Mk2, right?

Yes, it's a Mk2
I thought so. I wasn't sure when I was picking my role I had for it
any discount codes active right now on the elgato site? I was thinking about picking up the USB hub but the price seems steep for what it is.
(UK store)
Dont think so mate. I've got insane fees aswell for Denmark sadly.
I've found one that's working its only 5% off but ZZ-PRESTIGE seems to work
anyone know how to fix black bars from elgato on obs?
Maybe, it depends.
Just to confirm, this is the "eu" website right? "https://www.elgato.com/eu/en "? meaning shipping from within eu
Yes - you'll see the prices in Euros
At checkout its just checkout dot elgato dot com. Im guessing if i choose an EU country it gets send from the germany warehouse?
Import fees are a huge pain in Denmark xd
I do see them in euro yes ty
Yeah, the whole site is just Elgato.com with localization based on IP
Well, I assume it's based on IP anyway
I set an order.
Thank you for the help today 😄
I rather be 100% on things before throwing the wallet out the window 😄
Fair enough - I've gotten hit by the customs issues before myself, shipping stuff from the US to here.
Good luck with the setup!
Yes, using the Stream Deck Volume Controller app (on Windows)
On mac I think you'd have to assign the app to an input in Wave Link or something first and control that? #wave-audio folks might know better
With the new action wheel I'm just fooling around. 63 buttons in one.
Hey All,
Just wondering before I submit a ticket if anyone else has experience in the latest update stream deck stop connecting?
I use an ipad, and i've tries rebooting both devices, but it's failing on both ends to connect so unsure what else to try
I've also tried disabling my antivirus .
Wondering if it's just me or multiple people are getting it 🙂
Thanks.
I have resolved the issue, deleted the ipad app, for anyone else who has this issue 🙂
Beano is a very good boi ❤️
These are goood boys
Bugs n Briggs
You're also a very good boi, I like you a lot 
Gonna reboot my computer, apply the new Wave Link update etc, rip uptime xD
Oh god, windows update also, this might take awhile >__<
I hate rebooting my system xD
Streamdeck vesrion 6.7.0 ... WHAT"S NEW?
@amber hemlock hello
Nice, love the new products, is there a way to purchase them in Australia?
Didn't know you were an aussie, or can't remember xD
Would also LOVE to see StreamDeck Mobile parity come to Android. Sick of seeing unnecessary limitations on apps. SnapChat purposely records the camera feed on Android instead of using the raw data, Sonos make the account owner of the devices sign in even if you are on the network of the device. I get if technical or update holdups (normally a Apple issue) hold up one but Android don't even have the free option. Just a trial.
Yeah Australian.
Haha I swear you know.
I have ADHD, I just forget things xD
Streamdeck Mobile 2.0 is coming Soon(TM)
for Android
Elgato have even talked about it on a livestream but afaik there's no date
I dont watch livestreams, not for brands and barely for mates I made over Covid anymore, don't have enough time to match the time schedules of them being in Aus when they are in East Coast US
Will the XLR Dock be sold through 3rd party vendors?
Briggs and Bugs
I really hope so, same for the USB dock
yup, the Elgato store is acting all weird for me, I added some stuff to my card and firstly it was super slow and secondly apparently the prices don't include taxes
so my cart was showing like 160€ and then magically 190€ (which would be the correct price with tax I guess)
Taxes are calculated on checkout because different countries have different amount of VAT
yeah I figured, the store doesn't show the amount of tax tho (minor thing)
For example, Sweden (where I live) is 25% salestax, so I just think "It'll be 25% more expensive"
ye here in your neighbour we have 24%
Denmark? 😄

Yesss 
Right now I'm slamming some Crepitation :3
hmm never heard 
Ohhh you should check em out if you enjoy brutal death/slam
but yeah a minor improvement here would be to add the amount of tax as this might be a bit confusing
will do 
I'm jelly, I wanna have the dock too but will have to wait for awhile :3
I'm prolly not gonna order it yet, Imma wait and see if it's gonna be available like in Amazon.de for example
don't have an XLR mic even atm but looking to get a Wave DX used
Ah, I'm using the Wave DX and loving it, can't wait to pension my Focusrite interface and get the XLR Dock for my Streamdeck+ ❤️
nice 👌 I've got a Wave:3 atm but I wanna switch back to a dynamic mic for reduced noise pickup
I used the AudioTechnica AT2020 XLR before this, and yeah, large diafragm condenser, it picked up EVERYTHING xD even the neighbors doing stuff in the kitchen etc
Had to use a very aggressive noisegate and basically eat the mic to get rid of all the background 😛
I'm doing the same exact thing atm lol :D Very heavy noise gate
These days I just have a minor noisegate to cut out the room noise, and AI Noise suppression that can even remove keyboardclicks, vacuum etc ^^
nice 
It sure where to ask this.
What are the different refresh rate passthrus for the different cap cards.
I have a hd60+ S and I don’t think it passes 120 htz thru, and I want to upgrade my monitor to something a little better for FPS’s and also have the ability to do 4K stuff soon
Ask over in #capture-cards for better visibility.
Will copy there tyvm!
You're welcome!
Dont know why, and i dont even dare to ask. But Apple pay saved me 90 euro from the added "nothing" xd
ok wth xd
Might be you'll get a letter in the mail that makes you pay the outstanding taxes or it won't clear customs, happened a few times when I've ordered stuff for elsewhere
As long as its shipped within EU i think im good. Guess we'll see
Anyhow, congratulations to your incredible purchase 

Congrats to those getting the Stream Deck + combos with the dock or hub! I hope to see some amazing content or usage from it!
also bought one and a faceplate and knobs
and oh yea also on another site bought a wave dx to used
someone help me in the #capture-cards
Hi. Just wondering when the new stream deck + accessories might be available via Amazon? I’ve got credit from a previous return that I’d prefer to use.
hey mods/admins can someone add the lightstrip pro and new usb hub and xlr dock to id:customize?

I just bought a streamdeck plus and already have an xl. I want to use both but only have room on my powered usb hub. Could I plug either of these into it, or what else can I do?
Will this bundle be available on Amazon? https://www.elgato.com/us/en/p/stream-deck-and-xlr-dock-bundle
Elgato hasn't said
Happy Caturday Have a Great Weekend! 😻
please make an xlr output for the mk2

you can plug them into a powered usb hub. That is what I do with mine in the same set up. I like having the ability to turn on or off each deck as needed
Hey I need some help if anyone can spare the time. I bought the wave xlr and have my shure sm7b plugged into it and I’m using wave link to mix and match the audio channels. I matched all the audio channels to their outpu (like Spotify to music output) etc and for some reason the stream mix output is on the mic side of my system not the audio output and I have no clue what to do
Is anyone else having issues with the elgato checkout?? I can't seem to buy anything at checkout.
It seems to just load and then kick me back to buy it again
@ ?
Someone that couldnt follow the rules and pinged all the admins at the same time so that got remove by automod.
I'm sure you've learned the lesson as well about following rules. lol

Oh, fun
If anyone knows about here btw 😄
have you tried clearing your cache
Cookies?
Quickest to just try and open the site in incognito mode and see what happens.
Didn't think of that
@rigid hull It declined my card for a 120 Pounds purchase that has 600 Pounds in it
Well that seems to be different then your original issue so progress.
Browser or PC have any type of privacy blockers running?
I don't believe so no
I've bought from elgato before
I purchased a keylight a bit back
Got a different device to try from like a phone?
I tried my phone, It did the same glitch of the refreshing
And to double check were you connected to your wifi or mobile data when you did that?
Wifi
I would make the attempt again via mobile data to confirm its not related to your network.
After that I would chalk it up to being an Elgato issue and contact #official-tech-support
Same thing in incognito on mobile data. Weird
Also, typo insurance.
plzzzzzz add attack time slider for wave link noise cancellation plugin 🙏 🙏 🙏
I already diddddddddddddd
Anyone got the stream deck pedal? Is it worth it for streaming / recording clips?
yes, it's amazing.
I'd say it's best use case is for functions in scenarios where your hands are 100% occupied and you can't visit the stream deck in whatever rotation you're in. For instance, if you really need to mute your mic in a fight, or you want to mark highlights in your stream in the middle of the fight. If that's valuable to you, then the pedal is worthwhile.
You can also use your regular Streamdeck to change Profile on your pedal to have TONS of functions for it
When I think of using a pedal, I think of a piano sustain pedal.
wanna test something with me via xbox game bar real quick?
Oh? I'm laying in bed but I can get to pc sure
same username. fyi
Were there any other requirements I had to meet to get the Minesweeper role btw?
<@&581565551495741448> I think there were a few pics above showing on the stream deck for minesweeper. 
stream deck AND steam deck.
Can anyone point in the right way on a issue I'm having with my capture Neo
hm... are there any brick and mortar stores that I can get a keylight mini at?
Looking for two things, a recommended 100w power supply for the new SD+ USB hub and the beta for prompter that has voice recognition. Can anyone point me in the right direction?
honestly, i'm waiting for them to release the power adapter for the 100w via the hub. I was hoping for external power as well.
I found one on Amazon from anker for $30
How can l ask help for a Elgato product that is not listed under community help
which product?
then it's #capture-cards
But its a app and not the actual capture card but okay
the new elgato stream deck plus upgrade is lit. no need to buy extra extra peripherals for xlr.
yey! i just got mine. excited to setup this badboy
anyone bug test something for me?
sup? 🙂
can you make a multiaction and try set the icon via the library?
It wont take the icons for me.

Pretty sure that's already been reported
Oh haha okay
Just wanted to make sure my software wasn't broke from the tinkering I did.
Yeah, it's a bug in the latest version, downgrading 1 version fixes it
Hi,
Is the mk2 worth the extra money over the neo? Im not a streamer or anything just loooking for a macro pad for simple automations/soundboard stuff
Neo is 100 and mk2 is 150 euro in my country
has support gone from here now?
Leassgoooo
What do you mean? If you opted in to the looking for support server roles there's a bunch of community help channels. Otherwise go through #official-tech-support 's instructions to open a support ticket.
Took me a moment to realize you meant Stream Deck Mk2 and not Facecam Mk2. Really depends on how many buttons you need, for the most part. Though Neo does make it easiet to flip through pages, there are some things where you might want the 15 buttons of Mk2 all at once instead of the pages of 8.
I opted for the neo thanks
Good luck with it!
Grape 🍇 is my choice for color in the flavor of purple
👀
gl to all those who participated in the prompter giveaway looks like yall really need it
<@&581565551495741448>
not sure if it’s satire or advertising.
This is not the place I’m sorry.

So they’re not reaching in DM anymore now. Directly in general chat. They do not become smarter with time..
Thanks for the heads up Vic
Man, I recently got the neo but the stream deck expansion stuff makes me regret it
Oh well
Anytime! 
The neo is still great, but save for another sale, and then accessorize.
I mean... I guess. But that's like way down the line on priorities since I already have it. I need a decent little light next
Trust me this was a topic in another castle far away. It’s a known issue at this point.
What kind of light are you looking for?
I was looking at the key light mini. I've got a smaller circle light thing but it's a bit too harsh.
I just need decent lighting when doing webcam work stuff or zoom meetings or whatever
People get smarter with time!? That’s a funny joke lol
Hello, sorry if this has been asked already but are there any known plans to release a white version of the new xlr extension for the stream deck +? I’m about to get the bundle but don’t want to get one and then a white one drop like a month later 😅
No one knows until Elgato actually announces something.
when contest winners announced?
we just have to wait!!!
dang
Congrats
Congrats to the winners! 
It's great! I love the team! 
Do you work on any of the product making
Nope
I'm the Senior Community Specialist so I'm involved more on the community side
That sound's awesome
Congrats
🎊
I love elgato products
I have so much
I got 2 streamdecks, foot pedal, 2 keylights, micarm, capture card
Jasmine the community is looking for a nice rug. Any chance you can check on that?
it's awesome
Lemme redirect you to the best manager ever - @mental heron 
Excellent. I'm sure she will have great news about it.
That's awesome! Love to hear that!
What's your favorite Stream Deck plugins?
LOL
I've actually just purchased the new Elgato XLR doc, I've been moving from the GoXLR to the Wavelink, I'm loving wavelink alot
I've been trying to work out a way to make a nice background for the streamdeck+ screen. No idea how to do it
congrats to the prompter contest winners
they are only giving it away because it's haunted
Congrats! Saw some of the contest competition, and knew I couldn't compete with that. Was interesting seeing how other people would use it tbf.
Ah yes. Elgato can't comment of future products.
Thus rug confirmed due to inability to talk about rug.
Nah I just can't talk about it because it doesn't exist 
What if I had 1,000 Elgato rugs, but everytime I was asked about them, I burned 1
I'd be at -2,000 rugs
Then you have a deficit you need to correct. What are you the US government?
Congrats to the Winners!!!

Good evening all! Wondering if I could get some assistance 😁 Trying to set up my Wave Link on my Stream Deck + and the Device button is not showing anything in the Hardware Settings. Do I need to do something beforehand? I have the Wave Link software all set up and routed. I am just trying to split between speakers and headphones. I am sure I probably missed something LOL.
toggle maybe. let me check mine.
yes it's toggle
Its not giving me options to change anything
you have wave link installed?
I tried downgrading and then fully upgrading both softwares
Yes
close both, open wave link first, and then stream deck
checking 👍
No change
not sure on that, but maybe ask in #stream-deck & #wave-audio. I personally dont' have this issue, but let's see if anyone else is encountering it with the new updates.
Will do! Thanks @barren kettle 😃
Get a diffuser layer in between it and you. Like even a white pillow case will do. Just have space between the light and the sheet otherwise it'll act like it is there.
That's a good idea but it doesn't address my need to buy new stuff 😅
Solve the diffusion first. Then see how your setup looks, you may not need to spend money on solutions you don't need.
Hey all. I have a question with my Facecam Pro. Is there a proper channel in this server for that or should I just contact support?
#camera-prompter in the community help section
Good morning all! 
How's everyone doing today?
ELGATO RUG!?
That should be motivation to make more lol
Have a amazing taco tues EH! 🌮
Well done to the winners of the prompter giveaway!! Well deserved winners after excellent entries!! ENJOY THE NEW TOYS!!! #prompter-contest
does wavelink do the same things as OBS? I am interested in mixing in SFX to my microphone for soundboard
or would it be better to get a streamdeck+ , i just bought a neo and realized wavelink doesnt work with it
Hi, is there a specific area for troubleshooting the new update of Volume controller?
With the new update, manual software detection does not pick up active sources.
I've made no changes to any sources
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
they are on their way.
Kinda lame that it doesn't mention clearly that in order for the hub to work, even without PD you need an extra 100w PD 3.0 brick
Kinda important imo
<@&581565551495741448>
they have the port for it, but I'm hoping we see an offical adapter soon.
Hey, does anyone know how to help with this?
My computer randomly changed the drive location from D to F and since then, four files aren't able to be imported properly in Premiere Pro
maybe check Adobe's discord, or customer service for support.
I think I just found a solution, if it doesn't work, I'll do that. Thanks!
I went into Disk Management and changed the drive letter back to D.
hm
question, The Elgati wave 3 Uses a USB-C right?
Elgato*, I was wondering since I want to pair it to the Scarlet 2i2 3rd gen. but I don't see any way it could possibly fit
The scarlet is an xlr mic preamp.
Wave 3 is a usb mic; it has a built in preamp and headphone amp. You don’t need the Scarlett if you have a wave3. Just connect it to the computer alone.
The Elgato store is acting super wonky btw
I added the XLR dock to my cart, and it added taxes to the price (from 129€ to 160€ roughly)
Buuut, if in the last step before payment I add a discount code I get this:
note that this is how the total price is shown when I just go without discount code
You can bring up issue on the website following: #official-tech-support
Does anyone know if Elgato software runs on linux, and if not, do they plan on making it so that it runs on linux?
I had the exact same question
The thing is I am working with Linux for the past 5 years on my development machine as main OS.
As of recently I moved to Fedora 40 (Debian based) on my gaming machine then to CACHY OS (Arch Linux based) and I have no intention to return to windows again. All games work almost out of the box on Steam OS Proton and in generally.
I would kindly ask if ELGATO is going to make an effort in the near future, and if so, when, to port teh app to Linux and support at least 2 major distros, Debian and Arch based?
Much appreciated.
In the mean time, I found this app for Linux if any one else is interested as well:
https://flathub.org/apps/com.core447.StreamController
They even have a Discord server.
It actually works on Linux with that app! Absolutely fantastic! I strongly recommend ELGATO Team to at least consider sponsoring the project and their developers to maintain the software. Thank you! 🍻 🖖
Now this looks very promising, I'm more interesting in WaveLink specifically, so I can play all my games and do everything on Linux along with using my mic I paid a decent amount of money for. (Along with my VST's)
I strongly recommend using thsi distor:
https://cachyos.org/
I am using Yeti Nano, Elgato Stream Deck and some ArcticSteel 7.1 headset, an external Wacom tablet and other gear.
It simply works! 😎
I'll make sure to check it out, thanks!
There is no official Linux support.
I have questions I am using stream deck as buttons box for star citizen the game use buttons controls like alt + w or right alt + w as To separate Commands but the stream deck software use Recognizes it as alt +w no matter what.
My question is there settings to Change this so it recognized both side differences or do I need to change the game controls?
That’s the stickiest bug I’ve ever seen. It’s not even close.
SPOILERS
OMG
is there a help channel?
Try a different macro plugin like BarRaider's Super macro (if you're on Windows). It has ability to script or the macros and edit them, including things like specifically using right and left modifiers. Beyond that it would be a question for #stream-deck
There are several, based on product you need help with. Make sure you selected the server role for help if they're not showing up
I've been trying for this for months. The first ones I picked up and they ran away
PIGEON!!!!!!
Thas me
How dare you do that lol
It was a long time coming and well-deserved
Listen I’ll give you that
LOOOL
Gottem
Why does Volume Controller have me change my browser source every time I restart my pc or wake it from sleep? It adds a -2 or -3 and I have to change the source everytime for it to work.
It was working fine before this update...
I am using the manual software detection, and yes, the browser is open and playing audio
Question for the masses. I am waiting to order the new usb port hub as it’s on back order. I have one slot left for a usb plugin. It is the BIOS flashback port. If I don’t press the button can I plug a peripheral into it?
Technically yes however you should fully read the documentation for your specific motherboard. It will should also verify for you what type of port it is 2.0 or 3.0
Ahhh very helpful. I’ll do that. Thank you friend
Anyone else getting any suspicious messages from an account purporting to be an official account for a game here?
Also any mods I can report it to?
i am new to elgato sream deck and got a bit problem. when i play game for example ETS2 i press streamdeck button to start some youtube song or spotify song i am disconected from my game controls and can not use them so i crash if it is smulator. it looks like pressing stream deck button turn on alt tab . whta am i doing worng? please advice . i am total noob regarding tech 🙏 🥺
Hey there @deft briar Welcome to the discord also please post your query in the #stream-deck channel
We all are here to help each other out and since currently many members are in the US West/East Coast they will answer you in sometime
I bought the stream deck+ and usb hub combo and it said it was back ordered and shipping would be between 8/14-8/18... but I got an email saying shipping is estimated for 9/10😭
No one? Its the same browser that I had open since last night. It does not recognize it anymore and I have to change it manually every day...
Ill have a good normal weekend.
Oh shoot I'm not alone here - bought just a Plus on the Prime Day deal, currently got a sooner date at least 😭
Was debating on canceling it and copping the XLR bundle, but maybe I'll just hold on 🤔
does anyone know why on the wave link app and have the elgato equalizer and try to get a preset how come cant see them?
did you click on the squares at the top?
So I swapped my old XLR for the new Stream Deck + w/XLR. I guess Windows 11 didn’t like it because it now refuses to recognize audio devices for system sounds and Media Player and some OBS sound channels. Microsoft is playing around in my PC now. Oh 21st century, not what I thought you’d be. 🤪
Two hours later. All seems to be working again. Still fuzzy as to why a simple hardware swap caused so much trouble. 🤷🏼♂️
i bought just the usb hub and got the same email, guess I gotta wait another month 😦
I really hope it’s just like a precaution and in a few weeks its like surprise and delight and they ship it
for sure, their estimate was pretty accurate when i had my prompter on backorder
most likely didnt expect high demand lol
Anyone knows why my capture card keeping going into HDR when I full screen call of duty? HDR is disabled.
gm
Hey why does my streamdeck pedal not work, the buttons are not doing anything
streamdeck pedal not working
which one of these CPU is the best one for streamin/gaming or is any a good option here. 1.AMD Ryzen 9 7950X3D 2.AMD Ryzen 9 7900X3D 3.Intel Core i9 14900 4.Intel Core i9 14900K 5.Intel Core i9 14900F 6.Intel Core i9 14900KF 7.Intel Core i9 12900F
You might want to google all the issues Intel has currently, and then get an AMD ^^
Someone please help me. I place an order with the wrong card and It won't allow me to cancel my order?? How can I cancel it.
@lavish hull I'm sorry for @ ing anyway you can checkout my msg above
@haughty zealot ?
I need someone 😭
Talk to customer support, this Discord is for Community help
They don't reply
You gotta wait
Or they'll email after It's arrived
I ain't trying to return anything. I wanna just get rid of it
Cancel it *
That doesn't change anything. You still need to talk to customer support. They are the only ones that can help you. This is only community support we have no ability to help.
Ight, I just realised their phone lines open in 15 minutes. Thought it was closed in 15

Hi vic
did anyone watch the Cobra Kai Season 6? I finished it, and it left me disappointed. 6 episodes for them to get to a point that would've taken 30 mins for a movie. smh...
Not yet
Fair enough lol
Thank you for the ping anyway though! 
for yall that stream do chat bots play a big role in yalls stream? or does it really not matter what i go for? not sure if its even worth having one yet or what role they play in your stream if auto moderation is a built in thing on twitch now
gm
Good morning mkspb how are you today
gn
Hello, i need a help on camerahub
Ask over in #camera-prompter for better visibility. 😉
Do you guys know when Elgato will open again for contributors?
You mean sponsors? No, the channel #elgato-partnership will tell you any info when that happens.
Why do the games I play go off Elgato's refresh rate instead of my Monitor's refresh rate? And how to do I change that?
Hi I use several programs with my stream deck. For example, I use a program for my PC mouse called Trust GXT 970. So I wonder how I can make it so on the stream deck that I can change mouse profiles in the Trust program.
Anyone else have a shipping date for the USB hub/XLR hub that keeps getting pushed back every day?
Bruh my browsers all don'/t even show the add to cart button anymore. I had both in the cart and the USB hub got removed by the store.
I believe they have limited/had limited stock in hand.
I just think the orders were insane, they had PLENTY but alas
Sold all they had before their stocktake systems could update and now are running on back orders.
on the US site or different region?
Omg Shady, I've missed you ❤️
🫡 how you been
Great, you? 
Had a brilliant time up in Stockholm celebrating my bday with family, eating lots of good food, lots of tasty drinks, even got some new clothes :3
the horrors persist but so do I.... (The new living the dream) 😂
Shady, so SSDD? xD
eh, the .com store, but im sure it's probably just some filtering misbehaving on my PC, though I've turned off all the adblocks and other protection layers and it still doesn't show on any regional.
eh extra SDD
ah ok, if in the US region I see ATC. might need to close browsers and stuff
It persists through reboots. Brave, Firefox, Vivaldi and Edge.
Website probably knows you're browsing in aussieland tho?
whats the url?
It let me add them to the cart the first time.
should be /region/language or something like that
ah ok, might be OOS but ill bring it up. Could just be some formatting on the backend that removed the section.
They are available on the US and EU stores, probably not on the WW (Worldwide) one yet since it's not in stock everywhere yet
Im not going to question why a conglomerate owned company can't ship outside of America. Just seems like a missed market.
I contacted support and they said my ship date is the 10th. I can't help but check the confirmation email to see it move back every day though. Lol. Didn't think that it would be so popular
At least you even have an option to order one. -_-" No word on which big box store is going to stock them here or when they'll be available.
Would of ignored the fact that I can't finish setting up my decks because of limitations in core plugins/actions by Elgato that are not user changeable. But can't finish my deck or order one of these via Elgato or a 3rd party store.
gm
I feel like I saw the stream deck + a few weeks later on Amazon
And I think these have too much function for elgato to keep it store exclusive
Likely only until they have caught up with all orders and have plenty more in stock
lol
Seems like they gave the first round to every streamer and their mom
I have abit of a problem my microphone won't go on my elgato low profile arm anymore at all
I need help please
I have no idea how this boom arm broke on me
facts
support tickets take forever to get answered and i can't phone support because my parents won't allow me
do you guys hate me
Hey quick question on the stream deck you know how there’s a clipping tool? Is it possible to set that up for two twitch accounts?

Hello there. Sorry to hear that, unfortunately you will have to wait for an answer from the team. We cannot help you more regarding this.
discord was made so people can get help from people on it
This isn’t the purpose of this server, as explained in #official-tech-support this place isn’t to provide support. Thank you for understanding
Is anyone else getting random people just sending them friend requests from this server?
Happens from time to time, odds are they’re probably bots, or people just sending random friend requests, I just ignore them and delete
This is like the fourth this week. Kind of obnoxious, to say the least.
1/100 is actual networking from fellow streamers, rest are bots or trying to sell services 😛 it's not the only server that has these
You can go into your settings and just turn off DM's and Message Requests from particular servers
What Ocha said
Fair enough. Will def be doing that. C:
If you win a giveaway or flexzone you'll be tagged anyhow and then you can open for that ^^
I can't email support about low profile arm problem, because they might ask me for the product number and i throw that box away long ago with the product number
My hoarder mentality refuses to let me part ways with product boxes. Lol
Same, I keep almost every box forever :3
Even products I don't have anymore. Gave my XBox Elite 2 controller to my brother. Still have the box it came in, and the box for the wireless dongle I got with it.
I still have a bunch of boxes from over 20 years ago xD
my parents always tell me to throw away my boxes
Same, you should see my basement, the amount of appliance boxes I have down there
I want to stack them up behind me as neatly as possible, like a puzzle piece, and use them as a streaming backdrop.
Ou that would be cool
RGB behind them, lit up ❤️
Could also try and like tack them together so they at least don’t topple all the time
Speaking of, https://www.elgato.com/eu/en/p/light-strip-pro
released not that long ago ❤️
Stop my bank account will hate me
Smooth segue
Hahahaha xD I've learned from LinusTechTips
Lol
There's so many games I need and should get back into, but WoW eats up all my time
I only have 1 low profile arm and it won't allow me to hookup any microphones on it anymore at all
The addiction is real
New expansion is almost here
I do keep seeing trailers for it
Did you try Satisfactory? A couple friends worked on that game 😄
I always feel like I wanna get into those games, but like my adhd could never lol
Oh yeah, I love that game. Gotta get back into it.
I went to college with two of the devs/designers 😄
That’s cool
My ADHD could never either, but my anxiety is stronger, so high octane gaming like competetive PVP games would give me a heart attack
Legit a good idea, Streamdeck compatible
Right
Saaame. Once a game starts stressing me out, it starts to feel less like a game, and more like a job I'm not getting paid to do. So I go find something more relaxing and fun
Facts
with OBS overlay xD
Yes!
Put on some smooth jazz and just lose myself in Factorio or some other similar game
I can never stream because of this
LOL My Stream Deck would catch fire trying to monitor my heart rate
LOL
I can relax the most when I'm listening to really chaotic music, then the music is faster than my thoughts for once xD
Mood
I'm the opposite. Put on some LoFi, or smooth jazz.
Maybe have a video of someone walking Manhattan for the added traffic sound. Not sure why it relaxes me, but it does. Who am I to argue.
TRAFFIC RELAXS YOU!?
So long as I'm not in it.
Oh god 😮
😂
I'm a country bumpkin Alabama boy, born and raised. But for some reason, that NY traffic just touched my soul.
Alright fair ill give you that
I guess if you’re not used to it, it might be nice to hear
It's just a white noise to accompany the smooth jazz I have playing alongside it.
Fair
I just realized I've been staring at those lights you posted spinning on this store page the entire time.
Right? Hey Elgato, release a 2 hour long lofi video with just these lights spinning. Cool and thanks
😂
We'll overthrow LoFi Girl
Just make a 10-20sec loop gif and set it as your wallpaper on desktop ❤️
wallpaperengine ftw
Dude I like you 😄
That actually is genius
Realized I hadn't updated or ran the program in like 2 years, just had the same background xD
Ouf
It was a great background to be fair ^^
I tried everything to fix my low profile arm, i tried hooking up different mics to it with no such luck
You think that's rough, try having a boom arm mount just snap on you while you're half a sleep and fall over in your lap. LOL
i just need to know on how to fix my problem so i can hook my mics up to my low profile arm again
Have you tried asking anyone in the support channels?
Does Elgato even make the boom arms, or are those strictly Corsair products. Never looked since I already had the Rode PSA1+ arm at the time.
Googled it. They're Elgato. :D
Was gonna say they do have boom arms
I have a boom arm, but also LP. It depends on what you need it for.
I wanna get one of the elgato ones, but money
I’m also saving right now.
Same, I have a broken chinese boomarm that's held together with ducttape and zipties >,<
"But money" Story of my life, meing.
Btw the usb hub for stream deck + has a peel at the bottom with adhesive. So this will permanently stick to the base. if you don’t want to stick to the base, leave the plastic on.
I just paid my car insurance, and I need to pay my credit card now…
isn't it just more grippy? like the Streamdecks bottom?
GRIPPY SOCKS!?
Hahahahaha
No.
Ah okay, well I suppose an attachment could be adhesive to make it 'stick'
pun intended
Yup
That was punny. C:
Oof
@arctic vine What exactly is the problem with the arm. Did the searchy-muh-bob on your chats and I don't see where you ever clarify what the problem was. Only that the mic wouldn't go back on. Wanna be a bit more pacific, like da ocean?
the problem is everytime i try to attach any of my mic i have on my low profile arm, it won't attach on anymore
Yeah, I kinda got that from the three times you said it before. Send me a screen shootty in the DM spotty. I can't guarantee that I can help because I'm not the most tech of guys, but I can at least see if I can eye the problem and help you.
I can't send a dm to you Dalionheart
Wasn't able to help, but at least I did "an" tech support. :D
I'll take a cool 5 mill to my CashApp
Hahah
At least you tried
Against the rules to ask for money for help, I know you were joking but still has to be said 😛
or offer money also for help, we're all doing this for the community ^^
Lol Yeah, I got you.
You haz new follower btw 

Did Corsair discontinue their desk? I keep getting 404 errors on the page
Maybe they are making a new one one just site updates
Just wanted to ask, because I was dead set on getting that desk 😅 it's just expensive and bills have been coming first
Idk it’s loading for me.
No clue then, maybe just browser being weird or found a dead link
Probably.
Could be an extension, that’s what it was for me
what's the pro's and con's of using of "Hotkey Switch" versus "Filter" in Stream deck? because I have a Move it filter that my camera goes Left or Right. So instead of having to occupy two buttons in my stream deck I tried to assign Hot key and used the "Hotkey Switch" instead, but... I noticed that sometimes when pressing the Hotkey switch it's not moving. especially if the Elgato app is minimize or if im on a different application.
Why not just use a multiaction switch and only have your filters in it?
You dont need to have multiple actions in a multiaction/switch
Good Morning! Afternoon! Evening! or Night!

hi
just got an email from support saying my ship date seems to be the 14th for the USB hub. moved back 4 days
ok
gn
Hello everyone
how can I download effects for the elgato wave 3 mice?
**The website geves me thes error **
Due to legal requirements and payment processing limitations, Elgato Marketplace is currently inaccessible in certain countries.
This list includes:
Cuba
Syria
Iran
North Korea,
Donetsk People’s Republic
Luhansk People’s Republic
Bahrain
Jordan
Kuwait
Oman
Tunisia
For more information or questions, please contact us.```
If you’re in one of those countries
Technically Cloudfront can push the error message "The Amazon CloudFront distribution is configured to block access from your country." So strange that it doesn't.
I believe this is due to Kuwaits relations with Hizballah, since Corsair/Elgato operate from US Soil they have to restrict their services to these nations due to embargos placed on other nations by Federal Government for acts they have done/breakdown in relations, etc.
It could just be a 403 error, they did have them a few days ago to people who didn't live in those countries.
Hey guys, please do not discuss circumventing restrictions here.
@zinc ridgehow'd you buy this wave:3 mic anyway?
<@&581565551495741448> hey, who can I talk to about partnerships?
They are closed. Watch #elgato-partnership for when they open up again.
They are closed since 2023 😄 I thought I could reach out
That is the only source here to go through.
Okay, Thanks
I bought it a year ago
It is sold in the markets now without any problems
Please don't ping mods for this. The partnerships channel will open when they are taking applications again. It is closed right now.
my stuff aint working
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Welcome, please check these channels out
Hey question, do I need the XLR for the wave3
Refer to #wave-audio 🙂
No
Please be aware this is an English only server.
Elgato raised the price of the hub. Must be selling gangbusters
Is there a tech support chat? I need some assistance please
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
i found the channel thank you so much
NO WHY
😭
anyone know of a plugin that can display a timer on OBS that includes tenth of a second or hundredth of a second? I.e 45.5 seconds, or 15.76 seconds? The challenge here is I need to to be able to run down (or up) in real time
I don't want to be that guy that says "it's ONLY 10 dollars" but it could be worse, right?
surely there is an app that does it that can be hotkeyed with the deck and also saves to a text file so you can display it in obs.
Ik
I have found some that can do minutes and seconds, but as soon as you try to go smaller than seconds, like tenth of a second, it has issues saving to the txt file fast enough
gm chat
yo gm
Good morning 🙂
Matte/printbed surface
Matte
Is the hub currently only availble on the Elgato store? I'm not finding it on Amazon as yet
Still only on the Elgato store as far as I'm aware, yes.
Hello
A use for the old android tablet! 
hi
Hola everyone
Thank you for the 2.0 of Stream Deck para Android
Hello, was there in the Spare Parts site the shell for change to white a black Stream Deck MK2?
I dont think the spare parts includes any of the stream deck shells. It has faceplates but thats the closest it has.
Thanks
Matte looks better. Next time please use #stream-deck-showcase
I am so excited to screw around with Stream Deck Mobile on Windows now, especially after the Q&A
I have Ideas™
Can't wait to be the first person to bring Stream Deck to VRChat
(if anyone's done it before me, no they haven't)
Did I miss the streaming thing?
Yeah, there was a Q&A hosted here on Discord that ended about 30 minutes ago
gn chat
hi
gn
@verbal skiff Hopefully the EpocCam app for Android will be available shortly, you know I have been tagging and asking you for that for a very long time on (Reddit, Twitter, Facebook Dating, Mocospace, all the socials you are on), make that dream come through please.
Please pass on this request to the staff at Elgato.
just noticed a small omission on the Stream Deck mobile page
at the bottom, in the section for physical Stream Decks, the Stream Deck Neo isn't listed
gm
Meow
yo
Good morning folks! 👋
im new here but i need help
i have had audio before from elgato streamlabs to ps5 but now i cant get audio from the ps5 to streamlabs
That'd be a question for #capture-cards by the sound of it.
Hello, I need help please I have just received game, neo capture With the 4K capture software it is recognized by account when I arrive on OBS. I have the audio track displayed but no image. I'm fine with video capture devices. Then when I make the ring road it is well noted. the elgato game capture neo I have nothing displayed do you have the solution do you know what it could come from and yes it is correctly connected in 3.0
I think something got lost in translation there. But this is a question for #capture-cards
Check your Windows Privacy Settings are set to allow apps and desktop apps to use cameras (Windows treats capture cards like a camera).
hello, can anyone help me please? #stream-deck
You gotta just be patient, once someone is available they’ll be able to help
pspspsp
Hello, i have a question. I have a facecam pro and used to be able to use like silly filters etc. Now its telling me to use EPOCAM PRO (and buy it) and use my phone as the cam. Are these features just gone from the software? (Im on a mac using latest camerahub)
Pretty sure Camera Hub effects require an Nvidia Graphicscard to use.
I use an Nvidia one, but never really tried using any of the effects xd
They never used to
I specifically used them on my mac no longer than a year ago, some update must have killed them. Its ridiculous
Now im afraid to download this EpocCam software for 7.99 and have the effects not even work on my 300 camera i bought, and it want to resort to my phone
You don't need EpocCam to use your Facecam Pro
EpocCam is only to use your iPhone as a webcam
Right, however when i switch to the "effects" tab that used to hold effects, it wants me to download epoccam
I guess the issue here is elgato nuked the "effects" from mac entirely
yo, so i have a laptop and a monitor, and usually i duplicate my laptop screen to my monitor screen so i can have a larger screen. im trying to record my wii, and it works, but i was just wondering if there is any way to record my wii gameplay on my laptop and have the actual games be on my monitor
Would be better to type in #camera-prompter and see if someone else uses Mac to understand it better, but from what I can google it does require an Nvidia gpu for the effects.
@lavish hull thanks. I know the nvidia gpu gave it more effects than were offered, but i do believe some were offered just in the camera hub app. Ive used effects before with my mac
Thank you for your help

anyone pls? sorry if i sound impatient, i planned on livestreaming soon and im just excited bc i havent used my capture card b4
You'd find help quicker in #capture-cards
kk thanks
Hi,
Do you guys know if there are any plans to get the USB-Hub in white?
Elgato cannot comment on future products, features or releases.
the staff vs interns stream was really cool!! it was a great way to see the interaction in the company!
just because i know it would cause chaos...an elgato chained together stream would be HILARIOUS!! all the chaos ensuing would be amazing
Is there a channel to ask questions about Elgato plugins? Volume controller specifically
Jasmine, I just wanted to double check you got my info from the twitch whisper, I thought I had sent it but when I looked the message was gone and now I'm questioning myself if I actually sent it or not....
Congratulations again Dre 🙂 I'm happy two active users won ❤️
thank you! ngl didn't expect it!
Hi
#question-of-the-day
I want a pizza roll cooker Stream Deck + attachment
pickle holder
ohhh! that's solid for a snack!
A cooler so I can cool my energy drink
#question-of-the-day
Car dashboard mount
Imagine if you could just push one button and your car parks or backs in for you!
#question-of-the-day Definitely, another Stream Deck so we can make Stream Double Deckers.
a double deck stream deck, I love it
#question-of-the-day - oh definitely a Ninja Slushi Professional Frozen Drink Maker FS301. For those real sweaty streams. (wrong but so right answer)
#question-of-the-day an air conditioner
#question-of-the-day hot coffee at the touch of a button, with additional buttons for milk, sugar and vanilla!
#question-of-the-day mini fridge just big enough for a few cans of soda
Stream deck XXL
Elgato Coffeedeck, a smart mug or heatingplate controlled by Streamdeck 😉
#question-of-the-day Stream deck remote control car
#discord-qna-vods a button to turn it on and off
<@&918989469279993877> The Elgato Cardeck. It lets my car autopilot as I would stream.
I have to say that the wave 3 is perfect!!!
#question-of-the-day A mount for a streamdeck, for a beautifully useless back-streamdeck
hi
About to be 3d print a housing unit for my capture neo and cam.
I'm very tired of it getting hit. Small work area.
Is there issue with upgrade to Mobile Pro on iPhone?
When i try to upgrade there is infinite loading
question for any content creators in here what do you use to keep track of what videos or future videos you need to record like do you use excel ect
I have a folder called "games to play"
never once used it
AH
There is also a nice app called "Notion"
I still have to sit down and start really using it but looks really solid
yeah thats what ive been using to write my ideas down im currently making my own like content calendar
what it looks like atm
Finally time for backorders to start up
Notion is pretty solid - I use it for keeping track of what studying/assignments I have to do for classes.
oh yeah.
WIsh I had it in school
We have a Notion profile that is really helpful. I've been using it more and more as well.
But I also am old school and use a dry erase board in my office
gn
Welcome, please type in #wave-audio instead 
You're welcome and hope you have an amazing evening ^__^
kinda we'll see if i can resolve the problem X)
Does anyone still play D4?!
Are you a huge WOW fan? They have new cosmetics in D4!
It’s prudy!
I hope everyone is having a great Sat!
Cozy D&D Day for me! 
Guys. I'm making q 3d printing housing unit for the neo capture card and the webcam. I just don't know how big of hole for the camera ??
The new ig post showing the difference between the facecams are really cool
The more I think about it, the more I want an elgato stream deck controlled remote control car... 😁
Is tehre a way for the elgato face cam to work with the stream deck usb hub?
I believe the two work separately, but I also think the face cam can be put as a widget on the stream deck so you can modify settings! I haven't used the face cam in forever, but I do believe that was an option.
how do you do the multi action switch? normally what i understand about multi action it will program a spewcific button to do steps right away, but I need a switch/button that I can press like a on/off button for my Left/right cam placement. I though the "hotkey switch" will work, but it does only work if "Elgato app" is selected/focused, but once you have focused to the other program it does not work, very weird. the Hotkey switch does not work if im actually using a different program
multiaction switchs are just hotkey switches essentially, but they do actions rather then hotkeys. BUT can do the hotkey action from elgato too.
You essentially create the multiaction switch and put your right filter action on one state.
and then go to the other state and put the left filter action
It does the actions in the one state on one press and then on the next press does the other actions in the other state.
i see, it's weird this is the first time I saw the multi action switch. sounds interesting. I will check on this one. thanks buddy. but I hope it works. because im not sure why the "Hotkey swich" only works if "Elgato app" is opened" do you know why? my boud hotkey to the "hot keyswitch" is the same hotkey in my OBS for a specific filter.
hey the multi action switched worked! awesome!
ho budds
lol
ofc
gg

The multi action switch is amazing, I use it to toggle between two obs scenes when recording. So I can say go from full screen to like game capture and back with just one button without having to press each scenes visibility to toggle it on or off.
gn
gn
It being long while. But am back after months of course on acting. Yes, am actor now.
Hey. Does anyone know if the " Cold Shoe " Can be place on the "master mount "
AFAIK No. Its a cold shoe. Its designed to go on a camera.
The master mount has a 1/4" screw which is what most equipment attaches to.







