#general
1 messages · Page 36 of 1
They should work. 
Thank you
No problem!
hi
I have a question, please, I have the El Gato capture device and I want to transmit through a Mac and play on a computer and my Mac laptop only has USB C ports. What would happen in that case? Why is it trying to connect a USB C to USB C to the capture device and to the mac and it didn't even turn on at all I just see and vizualiso that it gives video when I connect it with its original cable they think it works if I put a USB type A to USB type C adapter
Ask over in #capture-cards for better visibility.
Yall, I ate too much ramen.
No such thing - the correct phrasing is "I ate all that ramen too quickly". It's all a factor of time 🙂
Perfect answer
unless its one of those challengebowls with 7 pounds
Unless that's a timed challengebowl, that's just "leftovers included"
good stuff, better than seafood rn...
Birds aren't real
@tight juniper
i need help
?cth @frosty schooner
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Another point in favour of Canada - we still have real birds. 😄
How are you feeling?
He says I'm a snitch cause he's fight a Canadian Goose. I told him they are protected. lol
I'm not sure they really need that protection to be honest though. They are incarnations of spite and anger. I could take one in a fight but I woudln't be coming out unscathed. . .
nobody has died from a goose...
js... lol

A single goose? No. But the swarms? No one lives to tell those takes. Just "Oh that group of kids just went missing near the lake and no one ever found out what happened"
But seriously they bite and twist. We used to raise domestic ones. They took a small chunk out of my dad's arm back in the day. You can win in a fight but expect scratches and bruises, even if they can't get you to bite
my ex is from MI, told me these Birds are a royal pain.
They can be - here they're usually off in rivers and stuff during that part of their migration. But they like the parks when they're in the south, or even near some cities in Canada. And they are crazy territorial. They claim your favourite part of the park? It's the geese's park now.
Good Morning! Good Afternoon! Good Evening! or Good Night!☀️🌤️🌥️🌙
Bring love wherever you go 💌
Shine light wherever it's dark🕯️
Leave blessings wherever you've been 🧧
Be kind wherever you are 💝
❤️🧡💛💚💙💜🤍🫂🫶

Hope everybody has a good start of their week
Is anyone online? i am trying to stream 4k gameplay from obs broadcast but the youtube video doesnt play and just buffers.
i just got a 4k tv so am trying to stream to youtube but keep having issues
Hey @karmic helm , I was just looking to use the congurator again for an upcoming project, any chance you could relink or upload the Wave Panel pattern configurator, if possible in any way? There is new white Wave Panels available which add a lovely new option color wise. 😉 Thank you Amaya
anyone who could help? i'm not able to stream without dropping frames
Will most USB C cables work for the streamdeck XL? Looking at some Ugreen ones because I need a longer one
Oh I tested it with another cable I had and it works, just not A to C

Should be fine
what is causing this?
Try turning off VRR on your console. Also any further capture issues like that should go to #capture-cards
OBS launches and causes my audio to garble. Close it and all is fine. Is this a wavelink 3 issue or an OBS issue?
Ask over in #wave-audio for better visibility
Good afternoon 
Real gooses do in fact need silly protection because silly online 🪿 🪿 🪿 need reel protection, hence video production. Communities that work together, and laugh together, are just silly enough to evolve one day into real silly 🪿 🪿 🪿 ..... I don't believe this, it's not just a dream, I am a streamer, okay I am a dreamer.....
As an aside: because the "Canadian" Goose (that migrates from the tip of North to tip of South America) was almost entirely hunted to extinction, so the restrictions on the hunt were enforced. Otherwise, it's kinda like chicken or turkey, but they have a farther range when they jump! Since the restrictions have actually been quite successful, in Vancouver here they are considered a nuisance in the parks, too many "droppings" which are actually 97% grass LOL, and the HONK HONK HONK.
Good ol silly reel 🪿 🪿 🪿 🪿 Capture them on a video reel! They're awesome!!!!!
Oh fair. I should have probably clarified myself that they do need protection despite their online rep. Most of the ones I've seen here tend to stick to rivers and stuff out of the way - since I'm remote enough that that's an option for them. Just hear them off in the distance during the migratory season
Oh I was happily adding a little bit. I will always laugh along with everyone like a goose!
Anyone here have a uplift desk?
Not I
I do 🧐




Feeling better Vic? 
more than last week I'm at 65%
Soon your health will be TKL instead of 65% ^^
I'm just happy I have a handle on my new sites at work. I am surprise every day when it feels like I'm not doing anything, and manage to do everything.

now if only they'd let me play with Macros...
They don't allow you or?
no, cause Big Brother watches me watch others.

Things I have to type repeatedly I usually macro, like signature for emails, I have buttons in a folder for my most common macros
Streamdecks ftw ❤️
I'm not allowed... though I'm savy... we need access, and they don't allow it cause of security, and they run macros on us.
tomorrow needs to be over with already so the person can come back form PTO thoguh... this one site is pure chaos!

Sure for juniors I wouldn't let them have any type of access or allow scripts or macros, but senior hires sure IF I know they could handle it
Also it needs to be Thursday evening already... I am off Friday.
it's CORP. They don't allow it, unless you're like a big deal...
when you have to redo a script cause it didn't save. We need a save feature!
There's too many people that click random links in emails and try to download weird stuff on company computers for most people to be allowed anything 😛

yeah cause they don't care, or know any better.
we have training for this...
But, even techsavvy people sometimes fall for it

are you kidding me?
HOW?
like I check everything....
Nope, even LinusTechTips had a breach awhile back because of a infected pdf
How's Palworld?
he wasn't paying attention, or went somewhere bad...
Don't open fishy mail, kids.
Tiiiiiib 

How are you doing? ^______^
Doing good. Just finished making dinner. About to go eat it. 
OMNOM, what's for dinner?
I'm gonna try to go shopping tomorrow, really craving to make pasta carbonara ❤️
Why do people let their phones get below 20%? xD
Usually because I'm using it and not near a charger :p (or because I knocked it off the charger overnight or something)
mine was at 10% earlier...
or I'm listening to music forget the time and batteries are dying.
My phone did infact die.
Imma go let it charge
well I'm going ot bed, I need sleep.
my internal battery is at 7%

#question-of-the-day do LEGO flowers count? Or any LEGO? I want to build the Elgato logo out of LEGO for my office.
Clear legos with LED in it!!!
Yessssssssssss. You know me better than I know myself! 
55
good morning
sneaks around

That was like 2 hours ago though, some spam
Truth
White setup time 
I can haz? :3
Hi Sal! Feel free to let us know why you think it's a "dead mic" and I can pass your constructive feedback to the team.
Maybe future giveaway? 👀
Ohhhh
needs a line of companion white cables 😄
My XLR cable is from thomann, but it's Elgato-blue so I like it 😛
Also if your mic is alive I suggest you kill it immediately as it's likely a Transformer or a Mimic.
Neither should be taken lightly
Totally didn’t order the white DX already 👀
True!
YOOO!! share that setup in #flex-zone once it arrives and you set it up. 
Sorry for the pingggg lol. Still need to get the LP mic arm and Wave XLR. Isn’t there a white faceplate for the XLR?
Currently just using my HS80 Max as my mic
Yes! You can look through our website and should see other faceplate options. It's not completely white, but mostly:
- Circuit Board
- Cinnamon
- Plain Grain Pink/Blue
hi
Nice. You're going to love it.
I'm enjoying my wave DX so far. 
Should be a nice upgrade from the Blue Yeti/HS80 Max microphone! 
Oh yea, and a lot more future-proof.

I wonder if theres any particular reason the DX doesnt have a tap to mute function like the wave:3 does, I love that about it. 
XLR has it on the interface
Tap the top, capactive mute button 🙂
Fellas I am sure @obtuse flume is well aware the Wave XLR has a capacitive mute.
There is a big difference between the mic in front of your mouth having a mute button and the interface that could be who knows where on your desk having a mute.
Unfortunately I didnt @rigid hull
I didnt think to check the box it connects to 
well now that I read that better I see you know what I meant 
but yeah I'd definitely prefer it to be right smack in front of me, just wasnt sure why they didnt include it on the mic the way they did with the wave 3 but I do understand the Wave XLR (box) came before the mic so maybe thats why
and compatibility of other mics people may use (vs the DX).
I guess I could've just thought about it a little more before asking anything...
https://www.instagram.com/reel/C20RPOnPJzI/?igsh=NDlyZ2p6bDM1Mmk2 there is a rumour of a new PS portable leaked by the insiders
New PSP is FINALLY Coming! #playstation #ps5 #psp #gaming #gamer #videogames
15733
There's also a rumor of a "PSP" by Xbox as well
And also a rumour Xbox is getting out of hardware. So many humours.
That said they've retaken the PSP acronym for the Playstation Portal last I looked, sadly.
Phil already debunked this recently
Oh I know - still a rumour though - saw a fresh articble on it today.
Was mostly just backing up the idea, don't trust the rumours too much 🙂 I've been hearing Switch 2 is due out in a few months for like 3-4 years now 🙂
Uh, then that article is lying
Especially when Phil told the entire gaming division in his internal meeting that Xbox is not ending console hardware and they are working on the "next gen" of consoles
Far too many game studios have development investment for this to ever be the case. I imagine the rumor started because of the current state of the industry re: layoffs. But I wouldn’t give it any merit.
Oh I know. They've outright said they're just expanding the ecosystem - there will be less reliance on Xbox consoles and more on Xbox app and Xbox cloud, but it's not going anywhere
I feel like Xbox would be spun off before they got out of hardware
Might be a hard thing to spin off though - a lot of their tech is heavily linked to tech that's also in Windows OS. Not impossible, but that's a LOT of legal paperwork for the licenseing
Microsoft 1000% owns Xbox, as it was a successor to Zune
It'll literally be a 0.000000000001% chance Xbox spins-off
Also 2 years ago, Microsoft reorganized their gaming division officially into Microsoft Gaming
Xbox is older than Zune. And not related in terms of market.

A very nice start
just waiting for the arm to arrive now
WJK
good morning Have a Wonderful Wednesday!

QOTD- I like functional decor. I like to decorate with things that can be used but look great on a wall or shelf as well. Like guitars are a good example. Hanging your favorite guitar on the wall looks awesome!! Makes for great decor IMO. But also, pull that thing down and shred too! An awesome looking clock/weather station. Of course lighting is always great! Functional, but can change the vibe of your space. Hang keyboards, controllers, old PC hardware that is not being used but you want to hold on to it propped up in a shelf looks really cool to me.
helloooo
This is so smart, I love it. You're totally right it looks pretty sick when people display their workstation tech or hobbies like that.

Love the weather station and old hardware ideas.

Okay
so
bassicly when i used to play pixelmon
in the beginning on a server we were on a beach, but food was very VERY rare
so uhm
we noticed that slowpoke dropped raw pork
we SLAUGHTERED every slowpoke in the area 
Eventually
later in the server
we made a charity for slowpokes
because of the behaviour we had
making whole resorts for them
hahaha
That's so fitting because in the game series lore, slowpoke were poached by hunters wanting to sell their tails for food and nearly went extinct.

Yall were roleplaying the actual game lore without knowing it. 
hahaha
imagine
i miss those days
that was..wait
14 years ago
jeez
or wait
im confused
9 years ago
yeah
i open twitter and this is what i see https://x.com/elgato/status/1765425018803191949?s=20
That sounds about right for pixelmon.
I love that white wave dx, its that i have a shure sm7b
It so pretty.
It's comparable to the sm7b.
Like honestly its cool, but sm7b cost me a small fortune
I actually like the sound on my DX more than the sm7b and AT2035.
(Granted the AT2035 isn't the same type)
hmm
fair
i havent been able to try
im ngl if i had the ability to test it i would
100 percent
My only gripe is that my DX doesn't want to stay on my low profile elgato micarm.
wdym?
If you are ever near a microcenter, they have them out for testing.
my mic arm LP is almost bork, the first magnets already let go and the weight sometimes is too much
how do i tell u this
i am not american
like, not even close

Where it connects to the micarm gets loose a lot so the mic becomes deadweight even when I tighten it with pliers.
Honestly might be user error though because my arms are weak. Lol
Lmao,
Ah, well then thats fair. Lol
i guess theres only one thing to do
become famous on twitch and have elgato send me one 
jkjk
We do giveaways quite often
oh i know, i have notifications XD
You never know, keep working on your setup. We pick a flexzone winner each month from that channel.
ngl sm7b is nice, but def not worth the price
And if you ever get the MOTM role you can level up on some opportunities. 
Yea it's mostly because they know it's a popular mic so it's a designer fee imo.
Welcome to appl- i mean shure
It is a solid mic tho. Glad to see they are open to making smaller versions of it. But at an affordable price point and customization elgato is killing it with the wave series mics.
True
i had a wave 3 as my "first" good mic
i used to always get so much compliments how i sound good
Nice. That makes sense!
i still get it, but not as often
i still recommend elgato to friends whenever i have the chance
More so now that the wave 1 is rare since it's discontinued.
true true
I've been with elgato / corsair since that huge issue a few years ago with logitech usb devices which bricked my PC for about a month. M$FT blamed Logi, Logi blamed M$FT. lol..
Oof I think I remember that 
I made the switch to corsair after my NZXT AIO leaked during a move. Got all over $3.5k worth of components.
For my content gear, it's always been elgato except for my GoXLR.
I recently made the switch to the waveXLR & streamdeck+ combo and so far it's been fantastic.
@distant basalt is there a reason you've messaged and requested me without any interaction?

@frigid dragon I saw a Deathwish meme on fb and thought of you, it said "I gave up coffee for good, now I drink coffee for Evil" and the Deathwish logo ^^

I just made a coffee
Om nom 

Haaaai Vic ❤️
how is everyone?
Can't sleep, you?
I'm at 84% and writing the part of my script that vanished.

go to sleep!!! you need it, I'm workign on my 2.0 version of my script. lol
I cried, but now I have more to add. lol
gives hugs

omg it's cuuuute~
lucky for you, it's tied to my server so you can use them
only on Twitch.
For here No.
I don't think so.
Happy Thursday!

MOOD
Happy Friday Eve!!!
It's thursday tho
Not me got hacked
hello, im trying to add a sound to my streamdeck but it keeps showing an exclamation mark icon? ive gone into the streamdeck logs and it just says " Invalid key press: Player failed to play sound with unique player id" and then a string of characters. idk what this means, and ahy help would be greatly appreciated :)
Best to ask in #stream-deck on that - that's where the volunteers that know that tool best will be usually
ah alright, thanks!
Question, I just saw elgatos new IG reel about using wave link to mute music so it does show up on vods. Can i use the wave link software without a wave product? I just have a deck and pedal currently
You’d need a wave mic/xlr or stream deck plus
I have a stream deck plus (just arrived today). Would i need to have the wave mic/xlr also?
No, as it unlocks the software and can work with any mic.
You can find helpful videos etc… in #community-resources as well!

oh perfect!! thank you for your help!! Im still new with elgato products. slowly building my collection hahaha
Welcome!!!
#question-of-the-day I'm practicing how to utilize AI for digital editing and drawing on photoshop and illustrator.
It's been fun. I'm hoping to spend more time on my computer practicing by making more emotes.
#question-of-the-day audio, video, and drawing. 🙂
My Stream Deck + just came in! I am setting up all the buttons now. 😍 Thank you!
Woooooo! 
Think I might make a Stardew button set
Also make sure to utilize Dialstacks to fit more things per dial 😄
Ooo I'll look into that! So far 4 is more then enough but for streaming I'll probably want
Yeah I have several profiles that make the dials do different things, and on my streamingprofile I have two dials for all my audio I monitor and 2 dials for what the stream hears so I can quickly adjust anything on the fly ❤️
that is smart
Some games and stuff are just too damn loud, quick to adjust ^^
yeah for sure
Trying to figure out if there is a way for me to set buttons to have alternate images? Like one for if it is toggled on or off
so much to learn
yeah OH! THAT RIGHT THERE
The two small circles are for on and off

So much to do
If you haven't had access to Wave Link before, it will blow your mind ❤️
I dont know what that is but Im going to google it
It's a software audiomixer made by Elgato, enabled through the Streamdeck+ or the Wave 1/3 mics or the Wave XLR interface
I dont have a elgato mic but I can still use it with my yeti pro?
Yes 🙂
Ill check it out for sure thanks for the heads up!
And you can also use effects on the audiochannels, for example here are 3 of my toggles for my microphone to toggle EQ, Small and Large Reverb ^^
I also have a toggle on my Streaming profile to make my mic sound like one of those old radios xD
I love that
You can get so creative with both Streamdecks and Wave Link in general ❤️
yeah looks like
Hello everybody, I got a question. I am using the Cam Link 4k with my Sony ZV-1 and since the last update my facecam ist delayed. Like when I move it does it on video like a second later. Anybody knows why?
Since the last Camera Hub update*
#camera-prompter would be a better place to ask so it doesn't get lost
thanks!
I did quite often 😄

That looks a bit toasty. 
that's the benchmark. I could overclock it, but I'm too scared too, and I have no need too. lol
Yea I don't blame you. Lol
@tight juniper helped me with my build, and I think this beast runs fine on default settings. lol
Goodnight Peeps!!!

Good night! 🥱
can someone tell me whether or not if i should get the stream deck?
i wanna buy it but idk if i should
They are extremely useful for anything you can imagine
not just for streaming
There are tons of plugins for tons of applications, and you can buy pre-made profiles for applications also to speed up your process of editing, graphicsdesign, macros, musicmaking, gaming etc
Well, that’s crappy news to see: Akira Toriyama died.
What nooooo
Subdural Hematoma on 3/1/24
😢
yeh i had to google it myself, really sad
Pain
Tons of it, even more pain when I saw the Goku account on Twitter tweet about him passing by King Yamma’s
stream deck plugins error to install help me gs
Hello, you can check in #stream-deck with the community or #official-tech-support 
Hi all, does anyone have a Platform:6 with the dual monitor mount?
Good morning
does anyone have icons for the game omsi 2?
Suddenly, a wild coq appears
#question-of-the-day A tad late to this, but I'm trying to learn guitar. Luckily, next week is Spring Break, so I have plenty of time to practice.
#question-of-the-day I’m currently doing kickboxing. The wee man wanted to join in August last year and I was a black belt in tae kwon-do about 20 years ago. So I figured if I started the same time as him it would be a great way to get back in shape as well as giving us a an activity to enjoy together. Sadly I’ve been out of action for the past 2 months due to injuring both my wrists in a wild skatepark incident.
Sometimes the best moments aren’t recorded, or viral. Don’t forget to live life, and touch grass, and be in the moment here and now. 💞💋
I would need my hip waders! Thankfully the rain has moved on…. Nearly 4 inches of rain since yesterday…
Makes me want to splash in the giant puddle!

Hahahahahahaha! My dog is none too happy about it.
Congratulations! Enjoy!
Gz Potato

I still need to get a white LP mic arm for it lol
Fancy seeing you here
Also haven’t ordered the Wave XLR yet, twas looking for sales. Probably just going to order it directly from Elgato for the free faceplate ^.^
I am here too 
I’ll be ordering the Wave XLR/LP mic arm next week
Translucent and the PlayStation one 
Going to get the circuit board one to match my MK.2 Stream Deck
Ohhh
I have the classic and XL so no faceplate support for either, I want MK2 someday ^^
Btw, not sure when it was released but the LP arm from Elgato itself is an updated and improved model
So you don’t buy locally and get the old model
Named the same
Stronger magnets for the cablechannels and instead of having to use a hexhead you now have a handle that you can easily adjust on the fly
I saw a videoreview about it, pretty sweet changes
Oh nice!
White Edition Wave DX secured!
Now to order the white LP mic arm and Wave XLR + circuit board faceplate
I’d like to bounce an idea off of the community. Due to space issues, I have to set up and take down my streaming set up each time, any suggestions on the fastest way to do so?
I’m in a small 2 bedroom apartment
any good uses for a stream deck mini after buying the regular one? 🤔
Media control! Play/pause/skip. There’s a Spotify plugin 🙂
thanks for the suggestion
Profileswitcher for the regular one aswell as other things in folders or pages ;D
it's also amazing for DaVinci Resolve
speaking of... I finally finished setting up mine. lol
Is the 4K Pro eventually going to be able to capture 4k60 while 4k 120 passthrough?
Elgato does not comment on future hardware, software, or updates.
I may be wrong for saying but seems like a bad way to lose business to Avermedia. Can Capture and play at higher frames and resolution than both Elgato updated cards.
At least could say "Coming in future update"
Company policy. Its not gunna happen.
Make the assumption what you buy is what you get.
Mine does
I pass through 4k120, and can capture 4k60, but at a cost. MY GPU cries...


does anyone know how that minecraft mod is called where you can have special "armor" items like rings that make special effects? Or like Gloves.
Uhhh
locked to 1080_60fps. Software wont go higher even if i select 4k60
per capture guide this is correct. 1080-60fps is the highest
Hm…

Perhaps it depends on what you’re passing through.
How would I fix this I am connecting Xbox to Mac through Obs
Looks like your output settings in obs may need to be lowered
Happy weekend everyone!
let's move this to the #capture-cards
Morning! Afternoon! Evening! or Night!

Happy
It's Mario day? Noice!
I have a 4k x thats not working with obs? Anybody trying to help me
i got a new streamdeck but i cant bind my own sowndboard stuff on it (dont have voicemod pro) i only can bind the free stuff but not my own
Does this mean that we have to do some DIY plumbing?
hi
Doggo eats butter

Listen I have 1 hour, 5 minutes before it's technically monday here. Lemme enjoy my remaining weekend :p
8:45pm her Sunday night
likewise 
ive got a quick question. so in OBS you can chance what tracks go into the Twitch VOD is it possible using Wavelink to have both the game sound and music go through wave link and still change the tracks so lets say Only Mic and Game Sound end up in the VOD not the music sound?
Monday would be better if it started on Tuesday 😛

Everyday is a case of the Mondays when your boss is a (insert any profanity you wish to use here, they’re all applicable)
Hahahaha
haha oh noooo
My boss is amazing and definitely NOT a profanity.
@arctic beacon 😉
But I definitely had a case until I moved AFK to some cafe wifi. My house is completely wrecked while we remodel my office
I can attest, @arctic beacon is great 
Hoping to get my monitors mounted over the next few days so I can finally move in officially to the new desk space
He really is!
gonna ninjadm you an idea btw :3

I was but I’m off work now!
Is there some reason that the stream deck plugin for Wave Link software, both Elgato products, can not recognize when Wave Link is open? Keeps breaking after multiple uninstall and reinstalls.
Would suggest to ask in #stream-deck
is there a way to download plugins without the marketplace
no…
For the most part no.
There are a couple random ones people will post elsewhere like github(but you would need to personally review the code to make sure its safe) but the vast majority require you to use the marketplace.

is it possible to rollback and still install plugins the old way?
Good evening, I'm having some issues with my HD60S, who could I ask for some assistance?
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Ty
@tawny orchid this you?
Report in #dm-scam-reports 🙂
Bet
Bad day?
morning chatroom
hey 4/5 days since i've sent a ticket on elgato website, whats the delay for answer ?

what day did u sent it on?
cause i am pretty sure elgato staff doesn’t check support over the weekend
dnt remember but i'm pretty sure they will never refund my motherboard because the wave xlr fked 2 usb ports
Hi
cant connect stream deck to obs
?CTH
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Is there anyone from Elgato Marketing/Sales in here? I tried contacting via the website a few weeks ago but there hasnt been a reply.
They can take a while, please be patient. @civic falcon This you can nudge one of the Staff?
You can shoot me a message that I can pass to staff.
Hey
Heya ^__^
Hello
@storm basin do you light up in midnight
I would like to have a conversationay
I have a question about pop filters
I'm gonna see if there's a channel for it
#wave-audio would be the best for that
Does anyone read the Elgatos Insta's DM's? I feel like a damn fool
Yes
👋 Morning! Afternoon! Evening! or Night 👋
@covert yacht Loving that bio and introduction
I’m getting started out on twitch myself setting a few things up to prepare
I went ahead and followed you
I’ll be starting streaming myself sometime!
Morning Everyone, New to the channel, just picked up the HD60X ... just one question ...shouldnt the hd60x power up with my pc along with the rest of my usb devices that do power up? i have to unplug, an replug in the hd60x to get it to power up?
Welcome to the discord. It would be best to ask in #capture-cards
sounds good, Ill go ahead an move over there an ask there @civic falcon, thanks
When will the restock 😢
No idea, they go fast. 
Good morning! 



#question-of-the-day it depends cause I do both.
Are you seeing growth from the short form content?
how do you use wallpapers for stream deck mini?
Yes, but it’s more candid personal vs stuff about how too. Granted long form, I have had more growth over time.
Sadly, live stream isn’t my biggest growth it’s 100% content, bs live just hanging out.
Which is fine, cause when I see more than 7 viewers I get a little anxious, and excited! 😆

I think Wow! 7 people chill’n with me!
I always get surprised with views on content though, cause those are really big numbers for me. Ex: my glider got 714 views 78 likes on TikTok, so it depends, where YouTube older content 1k plus, over time, and recent long form in a few days 80 views
Just depends
i like short content because it is more relaxing to watch
#QOTD I do shorts for tiktok medium for YouTube and long on twitch and kick so best of them all
#question-of-the-day
I supposed short as the only content I actually make is by using shadowplay instant replay and sending clips to friends.
#question-of-the-day long form but i dabble with shorts
I seen to have a issue
I don't have the parts for the Shock mount=(
Like the adapters
Rip
Can someone help me with my little issue
What adapter do you need? The size adapter for the boom arm?
I do not have the boom arm
I have this here
This off brand arm fit the Elgato screw in
I know I need adapters for the Shock mount
But I am worried that the adapters I get won't fit this
The shock mount should come with an adapter pre-installed (removable with a flathead screwdriver) iirc
I feel I. May be missing a piece or something from the manual
This is for the boom arm
But since this is off brand I am worried, the Mic screwed in fine to the arm
If you screw out the adapter that's in there, does it have both pieces?
Let me check
Let me get my flathead
Only 1 piece
It was 40$
The shock mount, Got it straight from amazon
Does this mean I got the wrong one or something=\
I have the 3/8-5/8
But no 1/4-3/8
I have a idea
So your not gonna believe this, I made it work
Switched the adapter to the other side
Screwed the 1st part into the adapter
And spun the entire thing around just a moment ago
Who needs 1/4-3/8 😎
how do you use wallpapers for stream deck mini?
Perfect. Sorry was afk for a moment. But I was going to comment that it looked reversible. Seems it's been revised and not reflected in the documentation. Glad you managed to sort it out 🙂
lmao was missing a part and still did it
Hell yea!
has anybody experienced the stream deck not connecting upon waking PC from sleep??
Sleepmode is always problematic, short answer is don't use it
Good Morning 🙂
how do you use wallpapers for stream deck mini?

That's not really for this server though <@&581565551495741448>

Hmm, it isn't, but not malicious or anything. Just game news? Aha.
It would likely be different if it was a conversation and was like "I'm so excited for this" pastes
Hype about this? 
Calu, how are you doing? 🧁
Good thanks. What about you?
Pretty good yeah (^__^)
Thinking about what to eat today
The thing I want is Bolognese, but it takes like 4 hours to done.. so looking for options
Ahaha
Ahahaha, that's good to hear!!
Hi
Enjoy ravioli!
it's on the stove! :3

There are very few apps for the dials (streamdeck+), how can I configure them as normal buttons?
You cant. Dials are dials, buttons are buttons.
all dials are pressed like buttons, you would only lose the "dial" but gain 4 buttons
The answer doesnt change. You cant. You can only assign dial actions to dials.
You are welcome to submit a #feature-request though and it could possibly happen in the future.
Ok, thank you very much, I'll try that channel
Thanks for your feedback @wispy rapids. We actually a lot of updates and changes coming to the SD+ in our roadmap for the future. 🙂
For #question-of-the-day, a piece of advice I wish I had received was not to focus too much on needing the highest quality equipment like popular streamers have. When starting out you can easily get away with more affordable mics or cameras as you figure out your streaming style and genuine needs.
#question-of-the-day Keep It Simple. You don’t need an overlay, chat bot, voice mod, fancy filters, green screen when you’re starting out. Grow into all that.
#question-of-the-day just be yourself. Do what you like. Learn to ignore trolls!
Agree 1000%!
#question-of-the-day Focus more on content and gameplay than gear xD
#question-of-the-day my content on YouTube (mostly talk) and my process with editing (mostly music production) has involved "streaming thought" and then using tools and processes (such as those enabled by Stream Deck) allow me to edit faster and thus let me focus on my ideas when I talk at my camera....
At the very beginning, I had limited editing skills and limited quality tech, so I wish I learned sooner to let go of mishaps and let my flow go until I needed to start a new take.
Nowadays my approach would be similar, but it's now way easier to resume my flow, either recording or live. That phenomenon is so real of 'a word balancing delicately on the tip of the tongue when gravity seems so dire so immediately' - that puts the common idiom into the proper, realistic language of my old anxiety when I tried to 'go before the camera, being my own judge trying as I might to render sentences'.
Nowadays I can shake it off.
Also! Staying focused is good. Writing down a few words or a few lines of outline is more productive for me than writing a lot or trying to remember a bunch of script ideas.
My YT content that people like the most are always when I really am just getting into the idea, even if I pause a while to think. I used to feel anxiety at a pause time. But in real life it's okay. That quick cut edit style is not for me, my brain or editing desires.
Heads up for anyone looking to get the wave lp it’s on sale at Best Buy for the next hour and a half it appears. (Sorry I’m late on it): https://www.bestbuy.com/site/sku/6470531.p?skuId=6470531
#question-of-the-day Most important thing imo is just BE YOURSELF! You'll grow into the rest 😉
#question-of-the-day message The best advice would have been: Don't do it. Get a real job.
#question-of-the-day That you have to be prepared to start streaming, (I haven’t started yet but still)
Gotta start somewhere! 
Thanks 🙂 I had this bad boy come today. Also a test to my persona and stream layout. Fun for all!
Let me know what you think

🫡
So I was wondering if anyone knows of a way to get more clearer footage of Game Boy Player games through my Elgato HD60s. I have EON MK-II HD upscaler hooked up to my Gamecube and it comes up very clear on my tv but not on the recording software.
Ask over in #capture-cards for better visibility.
so i have just updated obs and now my obs scene changers dont work?
Stream Deck? Make sure you update the Steam Deck to 6.5.2. If you still need assistance, ask in #stream-deck for better visibility.
Anyone using Twitter?.
Good Morning🕘! Good Afternoon🕒! Good Evening🕕! or Good Night🕛!
My Beary best wishes for a lovely day🧸
❤️🧡💛💚💙💜🤍🫂

Meowning!
hi
I have updated OBS and now the obs plugin in stream deck xl does not work for me even after restarting and updating. What's going on?
A screen appears and says; waiting for ob
Thank you so much
Make sure you've updated the Stream Desck to 6.5.2 and that the OBS Studo plugin is version 2.2.4. Other than that, post over in #stream-deck for better visibility.
its broken for everyone and no one from stream deck support is responding
Not everyone. Some have been able to get it to function. Not sure what the variable is between those working and those not.
I've not had a problem on my end.
I have updated stream deck and it now works correctly. Look in settings, general and check for updates. Restart and everything perfect.
im on all updated obs and stream deck restarted my pc 5 times since yesterday updat
You've got Stream Deck 6.5.2?
And 2.2.4 of the OBS Studio plugin?
And both the Stream Deck application and OBS Studio are installed on your C: drive?
🤦♂️ again cause appa3ntly people don't read
Yes everything is updated here is pics
Not saying everyone but sometime people will say they've done something when in fact they haven't. I like seeing pictures when assisting so I make sure.
And we should keep this over in #stream-deck. But if I were you, I'd go ahead and submit a ticket to Elgato: #official-tech-support
last ticket i submited its been over a year and no response and that was just for stream deck not clipping
i only rejoined this channel to see if anyone had a fix but from what i see about 10k other people having the same issue and as always elgato tech support is quite lol
I'd probably submit a ticket anyway in spite of past experience. Just my two cents.
I'm curious. Is the firmware of your Stream Deck up to date?
yes
Okay thanks.
everything was working fine until yesterday
Let’s move this to #stream-deck

We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Anyone know how to clean this mic cover lmao
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
@ancient spruce can you help me
I would say water and a toothbrush to start.
i cant find obs studio in stream deck app anyone pls help me
Please refer to the links I just posted.
okay
Letting it run in the sink and some hot water and soap before I saw this got to here so good start lol
#question-of-the-day keep the Internet to oneself, nobody else on it.
has anyone else had the "waiting for settings" issue fixed?
with obs
don't wanna make a ticket if it's a quick fix
oop think i found the discussion
those air cans, or an electric sudter, but please becareful on the speed.
Can you set it on the stream deck so that when you press a certain button the other one turns off
No
ahhh
<@&581565551495741448>
There's been a few discussions on it - generally just updating the Stream Deck app to 6.5.2 will fix it. It includes compatibility fixes for OBS 30.1. Otherwise after updating OBS you may see the waiting on OBS message, and similar errors.
You can't do it directly, but there's a "Multi Action Switch" so that when you press a button one time it does one thing, press it the next it does another. You can set that up to also include steps to turn off whatever you just turned on- basically do the same thing I think you're looking for, with just one button.
The folder auto exit is a really nice quality of life thing. Thank you elgato fot this .
Guten tag weiß jemand warum ich nach dem hochfahren vom mein rechner meine Elgato pro cam immer wieder rein und rausstecken muss das sie wieder funktioniert kann mir einer vieleicht dabei helfen ?
Hi there, this is an English speaking only discord.
Hello, does anyone know why I have to keep plugging and unplugging my Elgato pro cam after booting up my computer so that it works again? Can anyone help me?
Support questions should go to the community support channel - in this case #camera-prompter
That said it said it sounds like another app is likely trying to use the camera on boot up. Disconnecting the camera forces the app to let it go. Only one app can access the camera at a time. If Windows 11, check your Privacy and Security settings for the Camera, and under Recent activity look for what apps are trying to use the camera - if you see any that have accessed it since booting up, set them to not default to the FaceCam Pro if possible.
Unfortunately it doesn't work either
Hi
o/
Howdy!
where are u from?
Hello, Sir , Nice to meet you, I am from Serbia
I'm over in Canada myself
DevOps Engineer myself.
Do u have project?
So many projects. Work is always busy
🧐
uh. . . you don't work for the same company so I'm going to say no, sadly. If you're looking for work this isn't the place for that.
pls help me
With?
hello
What did you need help with?
I need help! You a doctor? lol


J/K!!!
or am I?


Are you doing alright?
hi
<@&581565551495741448>
Good afternoon elgawoooo
Hello everyone and Elgato staff

hi
o/
Hello
o/
Hmmm chat is pretty dead
it happens... people have stuff to do sometimes.
Ik that
It's also the middle of the work day for North America, and just finished or finishing for mostof EU. Might perk up in a bit.
I be "Working"...aka F5ing twitter to see if ConcernedApe dropped Stardew 1.6 yet
We're filming some pretty neat stuff in the office this week 🔍
LOL
That's very intense, keep up the good work
😂
I'm nerding World of Warcraft 😛
Less nerding more cheeseburger eating
I'm disappointed by the new event coming. Full pvp thing..not my thing at all.
NO SPOILER :<
it comes tomorrow in EU, deliberately not checked wowhead or youtube today
They really messed up not releasing it the same day for all regions
The page is pushed though
About the event.
But yeah…very sad. I’m a PVE person. Aha.
Yeah, but Holly even admitted that not releasing something to discover as a community was a mistake that they will take care not to repeat in the future
i mean simultaneously
And yeah I'm also a PvE person
Hello. Anyone have a idea on why my elgato facecam disconnect somtimes? can't seem to se a pattern, have not tested it on another pc to see if the problem is still there, so i don't know 100% if it's the cam or something else with my computer.
Camera support questions should go to #camera-prompter channel.

Will the prompter ever be back in stock?
There's a role for Restocks where you will be notified when they are, it's a very popular product that just had a restock like two weeks ago
So you kinda have to be fast ^^
Morning elgatoooo
Thank you! @lavish hull you 2
Hello all. It's been 4 days that I'm not getting a response from the tech support. Looking for an advice here.

Please choose the correct channel for assistance by the community members
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.

hi
You have proven again and again that you are Amazing and Capable of far more than you realise
Wishing you a Terrific Thursday!❤️🧡💛💚💙💜🤍🫂

HI
just got my ELgato foot pedal delivered, i love it so far, using my corsair G-Keys makes it to i can have WAY more functionality out of it
That's good to hear!
the server required i turned on notifications for one of the categories in the onboarding... is this intended? what if i don't want notifications?
you can't not pick one (see * at the top)
You need a role to be able to participate in the server, sure you can get notified when things happen but also a way to reduce bot activity. You can rightclick any server in the list to the left and select Notifications and choose what and how you will be notified or just turn it off.
anybody have a fix for Camlink 4k setup wizard ending prematurely? I can't figure it out even with a troubleshoot
ty
it seems like an dark pattern to force users to opt into a notification channel. yeah, requring a role for onboarding can do a lot for bots, but it almost feels deliberately intrusive tying a notification to every single one and then requiring that people go into their discord settings to opt out. if nothing else, can there be an option for a role with no additional pings?
Pings are rare for the server if we don’t count Question of the Day and the livestreams
That’s a good point, thank you for the feedback!
Will see if we can change this to not mandatory. Until then, don’t hesitate to change your server settings and disable role ping!
Yes, there are iOS and Android versions. https://www.elgato.com/us/en/s/stream-deck-mobile
@proper urchin I can also recommend using pages, you can have up to 10 of them, so your 32 buttons becomes over 300 😉
Is there a way to do it with wave link?

Hey guys, un what chat can I ask a question regarding the cam link 4k

sorry.. cam link.. that might be capture cards
It’ll be #camera-prompter
Thanks
This should be possible!
You'll want to be sure you have two audio tracks on (the setting that says "seperate audio tracks" in shadowplay) so that your audio stays seperate between your game and your mic.
Then, on Wave Link only have your mic and then your Discord output routed to the Voice Chat input on Wave Link.
On Shadowplay, select Wave Link Stream as your mic. This combines your discord and voice into the mic audio channel while your game audio is only on your game audio channel in the shadowplay recording.
An important note for this setup, when you preview the file it may sound like it only has one track or the other. You'll usually need to bring the file into a video editing program to be able to access both audio tracks.
Thank you very much. I wanted to find out in advance whether this works. I'll try it out when my Wave XLR and Stream Deck+ arrive.
I've noticed that too. I wonder if there is an advanced preview for this that you don't have to open every time in the video editing program because I only use the clips or recordings privately for friends and myself.
I literally just searched this up recently to try and figure that out, I saw someone made a script for VLC media player that would apparently do that but I haven't tried it / know if it's a good solution or not.
hm, I'll have to see for myself later. Hopefully the search won't take as long as it did for Shadowplay. It's kind of sad that after several years nvidia still hasn't managed to make multi audio outputs. It's not like the request isn't there. Looking for a solution I've read a lot about people wanting it because shadowplay is good in itself due to the native support for ultra wide resolutions and hardly any performance loss. But I am happy that I got a solution for my problem here. I'm already very impressed with your Wave Link software but this makes it even better.
Prompter event starts in 3 minutes!
https://discord.gg/4R4QwsDp?event=1220839021102497895
No one asked about a stage 💀
oh rip the bot
Thank you @bronze kettle @iron gazelle and @cursive snow for the great Prompter / Camera Hub 1.9 overview! And shoutout to @arctic beacon for the impromptu cameo
You missed out! It was fun!

Sound like an osha call…
I know 😭
Dang, finally got a computer
Don’t need to borrow my sis’s MacBook but I can’t get the hd60x to record my input audio now on the pc 😭
Hi 👋
Hello everyone, can anyone help me? I can't update my streamdeck to version 6.5, it won't update and it won't connect to OBS, could anyone help me?
It keeps waiting obs and doesn't connect
yes
Happy caturday!
Do you need two HDMI 2.1 cables for the Elgato 4K x to stream on the ps5??
Happy birthday @bronze kettle
@little comet why do you have so many products
2 lights, my HD60 X for gaming, the old HD60 S+ for my camera, a mic setup are fairly standard. Green screen because the room isn't just for streaming so I can hide the exercise gear. Stream Deck+ so I have access to Wave Link (and more buttons with the Mk2).
I also tend to use t he Green Screen for work video calls when I get pulled into them
Are you a content creator?
I was setting up for it, but life got busy for a while. So on hiatus I guess. Most of the video I've done lately was for work 🙂

TiB said “BEGONE”
Thanks y'all!
🫡
Trolls gotta ruin it for everyone else. 
I know
This is how much I have grown into stream I am travelling the world for projects so a laptop Elgato’s products and my consoles are always in my cabin luggage along with my laptop. I celebrated my 1 year affiliate anniversary. Had only 50 followers became part of the TwitchUnityGuilds and am close to 500 followers on my channel
I am beyond frustrated at this point. I have had the Stream Deck XL since December. The soundboard feature never worked. When I try to play a sound, the Stream Deck app crashes. Every. Time. I can use other things like turning on and off the camera on Zoom, or muting my mic. But, whenever I upload any sound (from the marketplace or a custom sound) and then click the button on the deck, the sound will not play and the app will crash. I have uninstalled, re-installed, removed profiles, created new profiles, updated software. I am using a Mac Studio running 14.4. Nothing works. Can ANYONE help?
#stream-deck is ideal for help
Posted there as well.
That’s amazing 🤩
I’m barely scratching the tip in streaming and recently got affiliated so I plan on getting more involved and invested in Elgato products
Yes, Elgato products are good and it’s Parent Company Corsair is good for PCs and PC related Peripherals and equipment.
I have not been streaming or promoting my channel as I am always on travel and on road for photography or Movie shoots or TV shoots
networking in real life is the new way to interact.

Now I wish Elgato to make Headphones
😅
Corsair does this, and they are the parent company. I love mine! Virtuoso XT
I wish I knew how to get DaVinci Resolve to open in the last format window size I had it.
I saw Corsair but currently I am deployed in India for few months for projects and damn the pc hardware stores charge a lot prices in India are through the roof
yeah... Anyone outside the US, will tell you how much they pay is alomsot double.
Yes, When it’s half the price for an NVME ssd in Europe and the states the taxes itself doubles the price here
it's insane how money works across the world.
They have something called as goods and service tax for electronics
Yes
I'm gonna invent the currency like Beast Boy did with Bees.
Poor Robin

I want to see a TikTok challenge with this dance. lol
🤣
And the most insane thing is thay PS5 and Xbox series X cost $150-200 more in India here due to taxes
Games are of same price if you convert currency
https://twitter.com/nib95_/status/1768778945195848062 Sony is about to release PS5 pro by year end it was the opposite during PS4 era. First it was ps4 pro then a slim model launched. today marks 10 years since PS4 launched.
idk if I'll get a pro cause I am saving for now, but if I do, my roomie gets my PS5.
That’s pretty cool though! What kind of movie shoots and etc
Curious- does Elgato ever do sales during the year? I don't remember I'd they did last year, but trying to budget.
Most of the gear tends to go on sale at least a couple times through the year, with the exception of the very latest releases. Though larger sales where more items are on sale tend to overlap other sale events like Black Friday, or sometimes Amazon Prime day. There's a Sales role you can opt into in Channels & Roles, for when the Elgato store has their sales - though authoirized reseller like Best Buy tend to have their own sales as well.
hey folks i really need a hand
I am trying the free Stream Deck mobile app on ipad before pulling the trigger on the actual hardware
it works perfectly. I just mapped a hotkey to a button to simply type the letter F
It works in chrome, word, notepad etc
but my game cant see the input, any ideas?
im running windows 11, it works fine on my buddies mac that is emulating windows 11
Hollywood, Bollywood Movies and Hollywood TV Series
That’s lit 🔥
na?
I got 2 options when joining and seem to have selected the wrong one - official tech support - because it points me to that channel, but I can't ask in it. Where can I ask for tech support on Elgato's Discord? Edit: asking in #capture-cards if that's OK.
Thank You So Much ☺️
Hello every tech support channel is for the corresponding gadget of Elgato

Hi Vic

Ooh this is so good idea
Vic which Twitch con will you be going to San Diego or Rotterdam
I won’t go till I hit Partner. I would love too, but I feel that’s a reward for when that happens.
Yes the Partner's lounge
I am gonna announce to my community that after This year's Twitch con I will only go back to Twitch con once I hit Partner but I am on dual mind since my channel is growing and Conventions like SGDQ, Kupocon, PAX, Dreamhack and Blizzcon are the only way and place to grow your channel
And even Comic Cons as well
Anyone wanna Join me for Helldivers 2
@young bison don’t you play?
😭 You are way too Kind Vic
If you ever do want to play, just hit me up though
Sure, I am currently soloing mission
Gods speed
Thank You













