#general
1 messages · Page 35 of 1
Idk if we should be this open on sensitive topics like finances. I always say as a rule of thumb, if you can’t pay for it in full don’t buy it.
I think people come here for help, and usually talk about the products or something that isn’t negative. While I understand, and respect what everyone is going through, I don’t think it’s the vibe for here. If you have any questions about the products or need help you can reach out to any of these channel. Anyway have a good day. 
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato MarketPlace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
ive used this server many times for help (:
I want plushies ❤️
A stream deck pillow or logo pillow would be dope
Imagine a Streamdeck XXXL pillow plushie :3
Or a Stream Deck modular line. That would be sick.
Like imagine being able to just add more buttons or dials with add-on modules.
That would be such a dream.

yeah they should make something like the monogram where you can buy only the part you want to add
and not buy a console that costs 800$'
i am scared about hooking up my new u-frame to my elgato boomarm once it comes in, because it might break on me again
this is why i always hated boomarms to begin with
how come elgato mic are so hard to hookup to boomarms for?
they aren't did you get an adapter?
what kind of a adapter
do you mean this MULTI MOUNT 1/4“ TO 1/4“ ADAPTOR
The mics should have shipped with an adapter that converts form 1/4" to a 3/8" and 5/8" for standard mic arms. It would look like this https://imgur.com/a/aIIef58
i never got that adapter
Which mic did you get? If you still have the box double check it, as it should have come with the wave:1 and wave:3. There's an adapter for the wave dx as well, it's a different style that screws in to the larger socket intead
i never got a adapter for the wave dx mic, and when i got my wave dx mic the screw were all ready inserted into the mic
Okay, yes. That's the adapter for the DX, different than the others - the screw that goes in there. That said the Wave DX doesn't have a u-frame? That's something on the Wave:3 and Wave:1. You were talking about the Wave:3 the other night - do you have both?
i only have the wave 3 and the wave dx mic, but not the adapter
Ah, so you've got both mics, okay, that explains that.
It SHOULD have come in side the box with the Wave:3 - if it's missing and a recent purchase you can try reaching out to #official-tech-support or order a replacement. The official one is currently out of stock (at least in the US store) so you can also look for 5/8" to 1/4" adapters from amazon or a local music store.
(unless you have a EU or older style boom arm, then you may want 3/8" to 1/4")
That looks like it should work, yes.
If you run into more issues with the mic pop them into #wave-audio though - that covers the wave hardware as well as the software for community support.
Okay i just ordered those adapters Arcsane
Sounds good - once you get them, and the new uframe you should be set. Most of the Elgato stuff is 1/4", so that 5/8" adapter should get it working on just about any non-Elgato boom arm. For an Elgato one just mount the uframe to it directly. Likewise for the DX, to just remove the insert to use the non-Elgato arms. Good luck with it!
Stopped by Best Buy tonight and the Elgato display was lookin pretty sparse 
it was me, I went there today. lol



Vic bought out the entire store
But depending on location maybe they don't order quantities, or they just sell TOO fast
My favorite computershop here in Sweden, I got some statistics from staff actually, they sell minimum 8 Elgato products every single day
I'm going ot bed, I jsut finsihed editing my verticals. lol Sleep I must!
Nighty ❤️
I know the local Best But only restocks their streaming gear a couple times a year - the biggest one being around the holidays. They're pretty sparse right now too - mostly Stream Decks.
Half the stuff is Backordered on Best Buy Canada site too though
i always buy the wrong stuff for my computer equipment
the right equipment is sold out on the spare parts store
i have a hard time understanding what people are saying to me
i have no idea how to do this
i try and try to hookup wave mic to boomarms but its way to hard for me to do
i am to scared that new u-frame with that brass insert will come loose again for me
help me
people do not understand that my autism hands have a hard time hooking up mic to boomarms
Since you have a problem in real life screwing it on, you need someone that can help you in real life, nothing we say or do can help you with that
i think elgato should make desktop mic stand next
why is it so hard to use boomarms anyways
Technically they do for the wave:3
Hypothetically, you can use an adapter with the wave:3 stand on a wavedx mic, it be wonky as heck but. 
my wave 3 mic is all ready setup on my boomarm now, but i do not know how to make it work on a 2 pc setup at all, and the wave link sometimes does not want to load up for me
I have no idea how to get this to work on a 2 pc setup
#wave-audio would be the best place to discuss setting up wave link.
why is my elgato stream deck software not opening and staying open i have uninstalled it and reinstalled it can anyone help
there is no 1 working on that channel
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato MarketPlace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
It is community help... they help on their time. You have to wait. Please keep wave audio stuff in #wave-audio
@arctic vine to clarify, there are no tech support employees in this discord. Only other community members are here. If you want an actual employee to assist you, it has to be through #official-tech-support
No one "works" in the community support channels. They are all volunteer users.
i tried the support tickets as well and that did not work for me
Gotta be patient then. Spamming messages won't make anyone respond faster. If they know how to help you, they will respond when they're free.

they have one. https://www.elgato.com/us/en/p/mini-mount
this should help, but please moving forward use the correct channels for help. https://help.elgato.com/hc/en-us/articles/360045679072-Wave-Link-Dual-PC-Streaming-Send-Sound-to-a-Streaming-PC-from-the-Gaming-PC
Is it possible to hotkey a controllers D pad (or buttons) to the stream deck?
To my knowledge I don’t believe so? But I could be wrong
Unfortunately
Every smile, every loving word, every kind action is a reflection of the beauty of your soul!
Happy New Week!❤️🧡💛💚💙💜🤍🫂

Hello. Is there a best place to ask about my facecam refusing to accept it's plugged into a usb 3? Tried everything but to no avail. Appologies if this is the wrong spot.
Hi @nocturne hemlock I recently fixed an issue I was having by unplugging and plugging it back in (but rotating it the other way) and haven't had any issues since. Does doing this help you at all?
Sadly not but thankyou.
Yeah I have been searching around doesn’t look like there is, it would probably have to be a new plugin.
Most likely, would be cool though


Send in a ticket #official-tech-support @dark sinew
Or through the retailer where you bought it for an RMA
@lavish hull thank you
You're welcome 
Anyone else’s wave link just completely break everything with the last update or just me?
I think several have fallen victim may want to see #wave-audio for additional help on it

Random question, iPhone or Android?
For what?
iPhone for me
I'm iPhone, it's just a random question I like to ask people on what they prefer.
imo Android is better, but I have an iPhone 15 lmao
Android
anyone know how I can use my streamdeck to control audio separate from my GoXLR
like ummm how can I set up more audio outputs in my windows so i can use that instead of the 4 on my goXLR
@tawny orchid you should be able to with their plugin. They have a plugin for the streamdeck. 
what's the plugin?
I'm trying to have a separate audio source for my discord from my goXLR to record with OBS and control with the streamdeck
@tawny orchid you should be able to look it up on the elgato marketplace. Type in goxlr it'll be the first to popup.
yeah I don't want anything related to my GoXLR
I mean, if you buy a Streamdeck+ you'll get access to Wave Link and can use the dials etc to control it and control all your audiochannels with it, and then only use the GoXLR for hooking up your mic etc as you currently do
wait deadarse?
Yup 
cuz I just sold my wave XLR (sorry) and got a GoXLR so I thought i didn't need it anymore
I use the Streamdeck+ to access Wave Link myself and have all my audio routed through it, I use a Focusrite interface but can't wait to get a Wave XLR ^^
No problem at all 
There's several amazing videos on youtube on how to set Wave Link up, and if you have any questions, don't hesitate to ask us in #wave-audio

I know how to work wave link I just got rid of it cuz I got rid of my wave XLR I had no idea hahaha
I use the Wave DX, XLR mic, very similar in sound to the SM7B 🙂
I replaced my old condenser and finally have dynamic now, loving it ❤️
Love my wave dx and wave xlr. I recently sold my goxlr since I don't need it anymoee.
Also kinda sucks that TC Helicon fired all their devs and stopped supporting the GoXLR, so many people are still buying them because they don't advertise that
Oh they are?
I got the waveXLR because they weren't in business anymore
I haven't heard anything about that
bought one right when they announced they're back
That was a big factor as to why I made the switch. Its nearing the end of its life cycle.
TC Helicon makes amazing guitarpedals, that's why I like them xd
I did wish to have a GoXLR in the past but then I got gifted the Streamdeck+ and discovered how amazing Wave Link was that I totally changed my mind ^^
I especially love the dials and the touchscreen to quickly mute a channel, I use them all the time to change volume of music, browser, game etc

Btw did ya'll see Helldivers? It looks pretty fun
Same xD
Right now I'm quite invested in Palworld anyhow, but getting to the late endgame so not a ton to still do but try to catch the legendary ones, but I do plan to play multiplayer after I finish my solo
I kinda want to get a Streamdeck +
I find that my wavexlr and streamdeck+ is a fantastic replacement for my goxlr. 
i have a wave xlr , but i use my streamdeck to control my audio, thats why i wanna get one
It will be a lot more convenient, that's for sure
I use three dialstacks for all my Wave Link channels
clicking the dial to change channel, adjust with dial, touch the touchscreen to mute/unmute that channel ^^
and on my Streamingprofile I use 2 dialstacks for my monitoring and one dialstack for all audio heard on stream that I can adjust on the fly if a game is like superloud or something
I got no idea, but maybe someone in #camera-prompter knows
100% agree. I refused to switch for just the WaveXLR and Wave Link but when Elgato released the Stream Deck + that is when I got rid of the GoXLR as well. Wave XLR plus SD+ is better then a GoXLR.
The single thing I occasionally miss is the built in voice changer.
I use VST's for that that I trigger using Streamdeck buttons
I mean, who doesn't love a chipmunk voice?
Guys, I got myself a 4K Pro capture card and I ran into an issue where my GPU is blocking the PCI_E2 slot.
Is there any potential workarounds? I saw that I can potentially use a PCIe riser cable for my gpu and mount it vertically, but I’m not sure if my pc case has the space for that.
Any advice would be helpful.
#capture-cards would be the place to go 🙂
Which VSTs do you use for changing effects. I only really use the basic EQ, gate, and noise removal ones.
Good morning have a terrific tuesday
Oh, I use so many, plugins from FabFilter, Waves, Dragonfly, Reaper, Ohmforce etc, Reverbs, pitchshifters, etc
<@&581565551495741448>
Huuuugs Calu 🧁
Woooo cupcake
@tawny orchid This place is English only, and what you're sharing is fake, just something people share on different server. Would suggest to think twice before sharing copy paste like this in the future 
Looks like my game channel isn't working. That's the only issue. Super weird. If I put my game audio into browser it works 
Yup. Game channel is broken. Do what you did and change audio to a different channel or roll back to a previous version.
For the #question-of-the-day, I tend to play different games/content for streams than what I play for fun. Then again, I'm not a "current hot game" kinda creator so I don't fall into the hype.
#question-of-the-day If I’m not streaming or working I’m usually chill’n solo or with friends in Discord gaming.
#question-of-the-day content creation is the fun for me ☺️
#question-of-the-day I don’t LOL
#question-of-the-day I have two different MC worlds.
Smart.
Love it
Bad, hachet. 
#question-of-the-day
Easy. I dont make content. Its all for fun.
i struggle to keep a consistent schedule to stream okay LOL
life gets in the way
the patience of that dog xd
I know right?
#question-of-the-day I don't stream anymore, but I'd usually play lots of rogue like games with friends to get rid of some of the stress accumulated from pushing leaderboards ^_^
#question-of-the-day Still trying to find the balance as I get back into the habit of things. Back in the day of Mixer, I tried to do a 1:3:1 ratio. For every hour of streaming, I tried to put 3 hours into content creation, and 1 hour of me fun time. I also tried to find games that both my stream and I would enjoy. Time management was always a challenge.
All seriousness though, all of my gaming is fun, even if I’m getting destroyed in a game
hi

YOOO
I just heard GOXLR is back!
I don't know where to post this but for some reason the color picker plugin from the marketplace is broken; the type field is only choosing fixed so everytime I click my mouse it displays a new hex value; it used to show dynamic, fixed, or on key press and now it's not
never mind i think they made like an updated version of it and renamed it to "color palette" which just shows the hex value and still has the key change to that color, and so far hasn't changed on its own. 🙂

Does anyone know when the new capture cards will come to Amazon?
Morning all hope you have a blessed Wednesday
Does anyone know if the ring light comes with a table mount or do I have to buy the master mount separately
vdoes anyone knows how to stop music browser music (youtube) with stop music buton? doesnt seem to work for nme
It should come with a table mount.
I would try asking in #stream-deck
why does the elgato auth page constantly keep popping up despite me signing into my account for streamdeck
opens like 10 tabs of tabs of the same thing aswell
for no reason
every time my browser opens
I would try asking in #stream-deck @vale kestrel
#question-of-the-day I play for content and also for fun, but is the same content ^^
Love to hear it!
Good morning Hope your Wednesday is wonderful
You as well!
Good morning everyone! Hope you're all having a great week so far!
You too Jasmine 
Does anyone know how to get Elgato to answer their support phone number?
I can't get audio playback on my new Wave XLR and email has led no where. There is no chat support.

does anyone know why with the "discord" plugin not all #channels are shown?
Good afternoon, Does anyone know when the new capture cards will be available for purchase from Amazon?

I’m late but CHEERS
<@&581565551495741448>
Goodbye

yaaaay
i just finished typing it tho, phone be slow with a thumb ;__;
You got an iPhone? I'll share my locations ❤️
I'm on mobile too so it takes me a few seconds to ban. If someone already did the ping, don't worry about doing it a second time. We come as soon as possible. 
Ty for pinging us guys 

No u ❤️
@molten river please read the #rules of the server, don't friendrequest or send DM's without permission.
Okay, thanks.
I feel that gif at such a personal level. Lol
Sammeeee.
hello. I dont figure I will be getting a response soon but I got my stream deck mini and I have been trying to set it up for the past 3 hours. It'll get halfway through the download and then say that it ended prematurely and something is wrong with the package. I am really stressed and debating returning it. What do I do?
i wanna know!!!
It was some scam link they "wanted help opening"
scammers gotta scam i suppose
Weeeee
I would ask in #stream-deck
Good morning everyone!
@potent cobalt welcome to the discordserver, there is the #stream-deck channel for techsupport and many others 🙂
Good afternoon!

#question-of-the-day all at the same time because neurodivergent
#question-of-the-day Coca-Cola or Coffee + Nicotine
#question-of-the-day I recently got an espresso machine so coffee has been my go to. 
Impressive multitasking.
#question-of-the-day I love Maté, better than coffee and very energizing
i have water, juice, coffee on my desk right now and ill have tea after dinner
Can't go wrong with coca-cola either.
my life is a mess
sips on Coca-Cola
I'm interested in trying it but I'm afraid of messing it up. Lol
#question-of-the-day Goes to make a coffee right now ☕
oh boy.. its a hand picked and rolled white tea from africa
why did daft punk just go live?
Also I'm running off like 5 espresso shots right now. 
I do love tea aswell, classic Earl Grey with a splash of lemon and milk
That tea sounds so good.
It makes me feel British XD
My favorite tea to chill out to is Jasmine pearl
we are no longer friends
Mmmm I want more coffee now, but it’s almost midnight (11:48)
Why?! 
i have strong tea opinions.
Jasmine is so good tho
Never even heard of that tea
jasmine tea is one of the worst you can drink. earl grey is the water of tea
I will not listen to this slander 
if i wanted to go outside and lick a flower i will
Hahahhah
but i dont
#question-of-the-day I think for me it's water > tea > coffee
Jasmine tea is the bestt
I love water but also enjoy tea from time to time
its the most terribly floral tea and i cant stand it. i took all my jasmine pearls and made a bath with them.
Whats your favorite tea? 
LOL
peach oolong
Then tell us Josh, what’s the ultimate tea?
stained the tub up good. wife wasnt happy about that
Oo I have some peach oolong in my collection too. It's pretty good.
To each their own. I enjoy the taste of flowers. :>
depends on what you kind of tea you are in for. i prefer white tea over most.
i also have an aged black tea that will send you to the most calm of calms.
herbal teas is a whole thing but i like hybiscus.
hybiscus or ginger is usually what im drinking tbh.
the white tea is $$$
Sometimes I also like to experiment and mix my loose leaf teas.
Never even knew white tea existed, all my teas are black or green
i bet that is good. have to find it with acutal citrus and not "flavor crystals" though otherwise its too sweet
this is the way
oh buddy, there is a whole rainbow of tea out there
Yea, tea is endless.

this is where i put in my warning of please be careful with white tea as it can lower your blood presure to unsafe levels if you are on certain meds
For energy, I go for coffee. For relaxing, one of my loose leave tea blends.
lol
i figured out why daft punk went live
"Daft Punk to Livestream Its 2003 Film ‘Interstella 5555’ in Honor of Daft Punk Day"
Oh? I thought it was part of a bit xd
#question-of-the-day coffee. Always
Oooo do you drink death wish?
That's one of my favorites.
Also that mug is sick.
Since 2013
Nicee
So hard to get deathwish here in europe
I gotta get some more. I'm a little scared to use that brand to make espresso tho. Lol
I don't want to get caffeine poisoning. 
Also Jasmine when Elgato ceramic mug? :3
ouuu
100%
I’ll try it
#question-of-the-day I need coffee today
I got an elgato ceramic mug
I’ve had 6 espresso shots in a drink once
Yikes
@ancient spruce one vanilla expresso with whipped cows, thank u
Doo it
I have no idea where I put it tho.
Soda, Coca-Cola specifically.
I think it's still in its box.
Jasmineeee tib is teasin, I also want ceramic mug
Classic 
It had no effect on me 😂
I'll have to go look for it.
Yes, Classic Coke.

Yeah caffeine itself doesn't do much for me after 11 years with Death Wish
More so to stave off the skull crushing migraines
Yea that's fair, I'm sure you have built up a tolerance.
Or high dependency
Ooo yea those must be tough caffeine headaches.
I CAN QUIT ANY TIME I WANT
Hahahhahha


💯 coffeeeeeeeeeee
Coffee coffee coffee! I used to be a huge energy drink guy but I’ve been tryna cut back. It’s tough to quit the coffee though 😅 I’m down to 2 cups a day! (3-5 cups on study nights…)
Same here. I switched from energy drinks. Great job getting down to 2 cups!!
ADHD 👌🏻
Caffeine has the opposite effect on me
Tea the best ong
Fair lol
Coffee for the win!
That sounds amazing.
I'll have to try that with honey.
if no honey then brown sugar or a little bit of white is good
but its best with honey
Brown sugar is a good idea too 
Ty for sharing your secrets
My go to is white sugar because I'm basic. 
Hahah
I use it in some of my teas, depends on the blend I'm drinking.
I prefer cold brew. Black
oh, and recently i tried the milk tea with peppermint syrup
and it didnt dissapoint
like 1 teaspoon and it have a great effect
Nitro Cold brew is a favorite for me.
That is fancy
It does sound good.
Water hands down
started drinking it with the peppermint syrup recently
Water really can't be beat sometimes.
Agreed
Noicee
Can't function without coffee despite having acid reflux 🥲
#question-of-the-day Yes.
I'm a beverage goblin and I have a problem.
Answer to #question-of-the-day: Monster energy is what keeps me energized
Does anybody know what type of USB Type C - Type C cables will work for the HD60X? I’ve tried like 7 different cables and none of them work
Water
#question-of-the-day I drink 100% percent juice drinks. Keeps the mind sharp and gets me my daily dose of Vitamin C.
I just ordered my Prompter today!!! I'm so excited!! Trying to budget now to upgrade my Facecam to the Facecam Pro next!!! So excited!
#question-of-the-day i start of with an Earl Grey tea, then swap between water and Energy drinks 😅 I drink enough coffee throughout the day to get me through work before a stream 💀
Noice! What kind of juice?
Woo! Congrats. I'm sure you will love it. 
Love earl Grey. 
Absolutely 
I love to blend earl grey with chai as well for a relaxing afternoon tea.
earl grey is goated... then its english breakfast after that for me.
Ohhhhhh! I am going to have to give that a go!!
Highly recommend earl grey and Chai with some milk in it. 
It is fire.
Good morning hope everyone has a Fantastic Friday
i am planning on getting the wave xlr this march 4th
how good is the wave xlr?
Is it possible to create a support channel here? Your phone line says you are closed, despite being within the hours of listed operation.
@ancient spruce Britstol farms or Naked juices. Anything with mango, Naked Blueberry Machine, or Banana Strawberry.
We have community support, we do not offer official support here.
You can open a ticket with #official-tech-support though!
#question-of-the-day iced coffee to start my morning and mostly water throughout the day.
Hi
Hi! @bronze kettle told me I was allowed to ping them. I had asked for the Lethal profile code they are using. 
👀
Here's the profile code! :D
018dd7a2-d836-2a97-ca3e-388581649507
CONGRATS!! I'll reach out to you shortly via Twitch DMs! (Or if you can confirm that this is your Discord account via Twitch DMs, then I'll DM you on Discord!)

Whatever is easier/safer for you to confirm that I am me LOL
Awesome! I'll reach out to you shortly via Discord then! :D
CREGAN THE OG PUSHER LOL
I messaged the Elgato twitch in Twitch DMs. I'm so excited! I am running a fever due to an ear infection and for a moment wasn't sure if I was still half a sleep!

I definitly dont have a few clips
You guys were a riot on stream
send me those clips thx
omg I hope you feel better soon!!
Ill be fine ❤️
@crystal vector enjoy the stream deck + 🙂

GG! Congrats!!! 
Next stream is on Monday! 👀
With a 4K X giveaway. 
https://discord.gg/UGFzWzky?event=1210761804196876360
Just received my stream deck XL today and I love it! Elgato for the win!
it's such an awesome card!!!!


After having my stream deck for like 1 1/2 years, I'm finally getting around to setting it up lmao
hello anyone know why my gameplay sound wont come through onto streamlabs as soon as i plug my headset in? im on ps5
good morning
The wait for the new cards to hit Amazon seems like it's going to take forever.
Pretty much guaranteed to get the 4k X the second it hits there. Same day delivery beats waiting a week or two.
Last time I ordered on Elgato it took 2 days, homedelivery, supernice
I always thinks it’s ideal to order from the manufacturer because if something goes wrong they can fix it asap.
Yeah that too, RMA processes or warranty through retailers can be tricky
I usually go to bestbuy or Amazon if I have to buy non-direct because their warranty/return processes are pretty solid.
Well, that and I'm also unsure as to how Elgato ships. If it's anything other than UPS, chances of it getting to me at home are slim to none.
It was UPS for me
I just checked my order info 😛
but yeah it was superfast, 11/10 will order again :3
Thank you!!!
Can anyone help me at all I’ve looked at every YouTube vid. My elgato constantly says Device is in use by other software
?cth @tawny orchid
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato MarketPlace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Thanks sorry first time here
No worries, and welcome! 👋🏻
and reading lots of manwha
Halo and Pawnography and Pawn Stars Do America 😄 has been what I have been watching, debating between the 2 new Star Treks on Paramount+, I like Sci-fi and lots of Pawn stars lol https://discord.com/channels/581549424518365226/963224699582697523
#question-of-the-day the walking dead (just started), Vinland saga, JJK, and young Sheldon 😅
#question-of-the-day Hazbin Hotel, and I'm starting Netflix's live action Avatar tonight.
#question-of-the-day painfully the last season of Riverdale.
#question-of-the-day Castle in the sky !
hey all, basic question: I record games on my PC for YouTube, and I want to take the recording load off of my GPU, without doing something like setting up a second PC
would the HD60X be a good fit for this? most of what I read is in the context of passing from a console to PC, but can I use it as idk like a second GPU that handles recording?
#question-of-the-day
I just rewatched the old tremors and tremors 2 movies today.
#question-of-the-day What if...?
Is Volume Controller down/bugged? After a restart, It does not recognize edge nor spotify
And yes, they are playing to make sure they are outputting audio
Even the Auto detect does not see them
Reinstalled and no change either
#question-of-the-day just finished the latest season of F1’s Drive to Survive
Morning all happy Sunday hope you all have a great day
hey guys i need help my elgato facecam pro has a orange light on it how do i fix that
You can ask in #camera-prompter chat and see if someone from the community can help you regarding this
#question-of-the-day uhm a lot... but we're watching Manifest right now (in the last year we watch Outlander, Arrow, Flash, Supergirl, Legends of Tomorrow, Titans, the Witcher)
Good Morning! Good Afternoon! Good Evening! or Good Night! Whishing you a good day!
#question-of-the-day I went and see Peter kay at the o2 in London last night great show so worth the wait from booking the tickets back in nov2022 .
#question-of-the-day current shows bad batch,& the rookie. Most recent movie I watched monster-in-law
Seems they tried doing that with me as well.
Already done good sir.
Moin, ist das normal, das der Elgato Support nicht antwortet?
#question-of-the-day Psych!
Hallo, dieser Server ist nur auf Englisch verfügbar, da wir nicht genügend Deutschsprachige in unserem Mod-Team haben. Wenn Sie offiziellen Support suchen, folgen Sie bitte den Schritten unter #official-tech-support .
Thanks for the reply. I've already done all of that. I thought I would ask here if anyone has any experience with poor support
#question-of-the-day I haven't watched any movies lately. I've been watching Shameless.
No worries. What device are you having issues with?
I returned a product 1 week ago and have not received a response from Elgato that it has arrived or there is no money back
Ah gotcha. They are on holiday I believe right now so I would give them another day or two.
Oh okay, Thanks 🙂
No problem!
What's Psych about? 
I love Manifest! Great choice. 
hi if my caputure card is flashing red what does it mean and how do i solve it
The greatest Psychic detective ever.

fake psychic who helps the local police department solve crimes. it's a partial comedy too
Sounds like The Mentalist
cough Psych was first cough
Oh fair enough
sounds like "Forgetting Sarah Mashall" but the show she worked on...
It’s going to a good home!
Shiny!
What is this?
Not sure. 🤷♂️
same, I think this maybe wasn't meant here.
Quite possibly!
#question-of-the-day I've been trying to catch up on my backlog of shows and movies. My most recent one was the new Mean Girls 👀
Not buying a streamdeck + with 50 dollar discount was the biggest mistake i ever made
Next time there is a sale, jump on it!!!
Permitted you have funds
Being creative for filming angles. 
tbf, i wanna get a streamdeck xl over a +
i like buttons more then knobs
if only there was was combo for stream deck plus XL. Honestly I'd buy it, or something that combined 1-2 xlr mics, stream deck xl, and streamdeck+ functions.
I'm not big on faders, while some like them, dials are fine for me.
Question. Do camcorders work with a Camlink 4k that use USB output?
Ask over in #camera-prompter for better visibility.
@pure zephyr thank you
You’re welcome.
Does anyone know how Elgato ships things if sent via standard shipping?
UPS is what I’ve gotten and probably everyone else
I'm only asking because I wanna buy one of the new 2.1 cards, but I'm having issues with USPS. So if it even has a remote chance of coming USPS, I'll need to get it from elsewhere.
If it works, IT WORKS!!
Happy Monday all Hooe you have a great day all
good morning. Hope everyones day is great

hi
How long does the current sale for the Stream Deck XL go till, do we know?
Are there ever coupons for elgato stuff do? Currently a Uni student, so wanted check so I could save as much as possible
I did find some used ones, however with the sale right now, the price difference is smaller, and I'd have a warranty...
good morning / afternoon :))
Good morning! 
I'll see if I can get an answer for you!
Appreciate that!
From the past, there's been special discounts during conventions we've had a booth presence at.
Ah I see I see
Just watched Groundhog Day
Again
I think
🤔
We can’t give an end date for it, however it won’t be the last time Stream Deck XL is on sale so if you miss out on this one then don’t worry. 
Morning
Thank you for the help and info! I appreciate it
Np at all! 
Morning Icy!
How's that Valo grind
Okay, I must be a big dumbo, but how do I get rid of the giveaways role? id:customize won't let me remove it for some reason.
Click on the giveaways role again and on your right sidebar preview, you shouldn't see the role anymore
That's what I thought, but only that role is not letting me remove it. I tried on desktop and mobile, and refreshed Discord.
Bit of a delay but it got here!!!
OH I see why, it's required to have one of those clicked, that's why you can't take it off haha! I'll remove it manually for you.
NICE!
Good catch! Much appreciated!
It's been removed! 
#question-of-the-day
Stormgate is looking really awesome but I cannot wait to try out Zero Space
Haven’t played any RTS games since I was young, I loved playing Age of Empires 2, Heroes of Might and Magic 3 and Starcraft ^^
Same. Been awhile since I really played an RTS.
C&C was my jam as a kid and then SC and WC3 were awesome.
#question-of-the-day I don’t even think I know which RTS games are coming out, but give me a remaster of the C&C Red Alert series and I’m in
Red Alert and Tiberian Sun was goated
Facts
Red Alert 2 still holds an extremely special place in my heart
And so does the OG Age of Empires and Age of Empires 2
I also played quite a lot of Commandos
Oh appearantly there will be a new Commandos this year 😮
I vote for that
Commandos: Origins 😄
give me a new Rise of nations
I haven’t played an RTS since college when SC2 was still popular. The final expansion took too long to come out though and I haven’t played it 😅
#QOTD: Homeworld 3!
OMG I FORGOT ABOUT RISE OF NATIONS
That might be an actual crime. How could you? D:
Will Light Strip be back in stock anytime soon?
The Light Strip is EOL, not produced anymore, but likely there will be a new version at some point.
Damn, any good alternatives?
Corsair makes one ^^
Alright I'll check, thanks
Tired. Stil jetlagged from work trip last week
Nothing like getting stuck in the airport for 11 hours on a connnection to be exhausting.
Awwwh hugs
Where would you all recommend purchasing through most for a stream deck between Best Buy, BH Photo, or Elgato's own site?
I think I'll get the XL while it's on sale currently, even though it's about $50 more more than a used one I found after taxes, I'd get the Warranty which would be nice
One less thing to worry about
Depends on where you're too - if there's a best buy next door just pop on over, they're an authorize retailer. I don't have a BH Photo here, so can't compare. But if you wanted to judge but shipping times, Elgato posts it over at https://help.elgato.com/hc/en-us/articles/360041910291-How-Long-Does-It-Take-For-Packages-To-Arrive
Best Buy would arrive tomorrow, BH photo day after tomorrow, Elgato site standard shipping, so 3-5 days

Well, that's make my decision for me 🙂
Interestingly, B&H Photo isn't on the authorized reseller list. That might affect the long term warranty - https://www.corsair.com/ca/en/s/authorized-resellers
Oh interesting, good to know. I'll likely just go best buy then
Oh that is the canada site
US site don't see them either though
Hurrah! Still correct by accident! 😄
Worst case scenario too if I buy via best buy, I can return/exchange local if it has issues
Fair point.
While saving $50 more than the sale price would be nice, having the 2 year warranty is nice to ease my find if something dies randomly
Have always wanted to try out the stream deck as well, and I like having more buttons
Warranty is a nice thing to have. The Elgato one is 2 years from an authorized reseller too as you mentioned
Fortunately I haven't had to use any of my Elgato ones yet, but when you are running a stream regularlly off it or something you definitely don't want to have to shell out another hundred or two to replace something
Alternate answer, get both! (Don't listen to me for financial advice for obvious reasons) 🙂
Haha lol. If for whatever reason I felt I NEEDED a 2nd one when they weren't on sale, I'd consider it
Can someone help me please
?cth @stray temple
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato MarketPlace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Is there any white Elgato High profile boom arm ?
#question-of-the-day Manor Lords!
elgato 4K PRO is out ?
Yes
Can’t find at Amazon
It’s not on amazon yet, only through elgato.com
Oh
Guys I need a stream deck plus but I can’t afford it what should I do?
Save money?
If you have an iOS device you can get stream deck mobile for free (6 keys), enter some giveaways (Elgato hosts several), or take Ocha’s advice and start saving.
Thank you!
I don't think there is (yet?)
Life is a trip. The only "problem" is that it doesn't come with a map..
We have to search our own routes to reach our destination..
[2;33mGood Morning
#question-of-the-day None 🙊 because I don't play those games... Maybe there will be a time that I'm gonna do some but not right now
So many colors :3
good morning all hope you all have a great turesday
Does anyone know exactly when the $50 off the XL sale will end? Didn't see mention on Elgato, BB or B&H sites
Noone can answer that, even staff can't.
Top Secret stuff
But it's not the last time it will go on sale either, so if you can't afford it now other chances will come
Living in Canada sucks for deals sometimes, not on sale @ BB Canada
Telling me, even when things are on sale, the currencyrate and taxes here in Sweden makes it basically the same price as regular xD
https://www.gamespot.com/articles/pokemon-legends-z-a-announced-for-switch-releasing-in-2025/1100-6521386/
New Pokemon Legends Game teased
Pokemon Legends Z-A, the new game is set in Lumiose City, a major setting hub in Pokemon X and Y.
Nothing in the trailer showed off what it will actually look like, think they're just doing this to ride on the success of Palworld tbh. Switch is such a weak platform, unless it's for the "Switch 2" that hopefully can deliver some performance and graphics
The legends games are pretty open-worldly already so I'm happy to hear they are making another legends game.
Tiiiiiiiib 
I love legends arceus
I thought it was pretty meh, but I'm an oldschool Pokémon fan, gen 1-3
I sold Arceus quite fast, played maybe 20 hours of Violet and sold it, I have kept Brilliant Diamond though
I grew up on gen1. But I love me some open world or survival-ish games so it was a great change for me.
And I love that I could choose to be passive and not fight to catch pokemon.
Me too, I just found it very lacking in general besides the freeroaming pokémon
Not playing as much Palworld anymore, I've almost completed all of it so waiting for contentupdate
The X and Y games were pretty interesting, mostly the familiar 2.5D but full 3D in cities
The pals in palworld were too creepy for me. I didn't want to mess with that. Lol
I'll stick with my pokemon.
Those eyes. Creepy.
The whisker things on its cheeks, also creepy.
Why is one of them lool like Elvis hair on the top? Creepy.
Haha so mean to him xD
I'll stick with my pokemon. 


Oooooo pretty
my stream deck dosent have twitch obs etc on it? how can i add it?
I would ask in #stream-deck
yeah just did thanks

question i need help with an order whom could i contact
<@&581565551495741448>
Ah
🧁
I see a CUPCAKE

Is the facecam pro worth it?
Oh yes, I love mine so much 
I’m coming from regular facecam
But is there a way to no use that type c
You can buy a usb-c to A cable https://www.elgato.com/us/en/s/spare-parts?category=cameras
You know how the facecam pro is type c to c
I was asking if I could find away around that
like can I use an adapter
I do, but you can use that cable from the parts store
Even tho it says face cam only and not pro it will work for the pro
it turns into a regular usb 3.0 plug
it can handle the capturecards just fine so yeah pretty sure
Noice
Yo I need help
Is there a way to update my game capture hd 60 settings on OBS ?
Cuz I know this style is old
Which means mine is out of date
<@&581565551495741448> Anyone know?
Don't tag admins or mods for help, type in #capture-cards
Read the #rules of the server
Oh sorry
Yar, just posting a question in the appropiate channels will be better
As to update settings or firmware, you can use Game Capture software to check updates.
I'm not 100% sure but I do also think Game Capture HD60 is EoL now (End of life)
Meowning
Meowwwwning :3

You okay Isaac?
Good morning
GOOD MORNINGGG! 
He's excited for his fav game coming out 
I can understand
Will stream deck mobile+ be coming to Android?
Eventually but noone knows when
The 2.0 update I mean
Elgato cannot comment on upcoming products or releases, and the rest of us can only speculate
I’m REALLY in the mood for icecream and sitting on couch under a blanket and just vibing 
Hi @bronze kettle @gray vigil

Can some one help me whit key light air? it stops when I turn it on
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato MarketPlace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
I'd recommend filling out the template in the pinned message of #lighting and if one of our community members are free, they'll help if they're able to. 
Otherwise, for official Elgato support, I'd recommend filing a ticket or calling. More info in #official-tech-support.

I’m currently offline for 2 weeks. Happy streaming and content creation to all. I need to get well.

I honestly thought this was spicy fries, and had to do a double take.

Ok Y’all see ya in 2 weeks!

Good day all! Hope everyone is having a good day so far! 
oh noooo. D:
Get you some Cajun Crawtators
Omg feel better soon Vic!! Hope you get the best rest ever! 
Thank you! Hope you are too! 
Thanks! Meds are helping but rest is important. 
Damn you’re eating Krabs!!
Agreed!! Get tons of rest in and we'll see you in 2 weeks or whenever you stop by 
FINAL FANTASY VII REBIRTH

More Palworld! #question-of-the-day
Don't really have anything else I can play soloplayer atm
#question-of-the-day Helldivers 2
#question-of-the-day FF7Rebirth (🤧😷🎮)
#question-of-the-day a lot of Valorant 
Sons Of the Forest 
Does anyone here have suggestions for a boom arm for a wave 1?
which isnt elgatos overpriced one
Maybe not the right place to ask for recommendations about non-Elgato products though ^^
@primal arrow if you're looking for a high quality arm, the WAVE MIC ARMs are phenomenal and worth the cost. I've used cheap $20 mic arms from Amazon and recently retired my $100 Rhode mic arm for the Elgato LP mic arm. For my XLR setup, the Elgato Low Profile is the best for me because of it's ability to keep my mic sturdy, hide my XLR cables inside the arm and stay in the perfect position when I do and don't need it.
That said, I tend to use much heavier microphones than the Wave 1 ( Which weighs about 1/2 lb compared to heavier mics that can weight 1-2 lbs). Considering the light weight nature of your Wave 1 Mic, you can go with any mic arm you see.
If you use something without cable management built in, consider getting some 1/2" velcro strips that you can use to keep your cables safely connected to the mic arm to keep them from being damaged. Just make sure you give it enough slack for when you move the arm around.
has Anyone used Voicemod with the Wave 3 in discord and had it work withouth having discord forced to use the vociemod oiption for mic? id still like to use Wavelink Microphone FX
Hello
where to find Nutty's channel??
Just search Nutty on YT and you’ll find him, especially if you pair it with Nutty Stream Deck
ff7 rebirth time 🙂


okey
#question-of-the-day Disney dreamlight Valley
Good morning!! 
Evening 
icy i say go for it, get a new keyboard
You always want to buy a new keyboard. The question is, do you want it more than you want to keep your money for other things?
how many keyboards does Icy have
n - 1, where n is the number they want at any given time.
I recently bought some new pudding caps!
1 logitech one thats needing replacement 🥲
Elgato products 🥲
Okay i did it!!

IT"S SO PRETTY
I am redoing my office and can't decide if I want to stay white or go sage to match my new wall color
ooooo how COOL
I’m biting the pill w buying my first white pheriperal
now only a white mouse
and possibly in the future white mic and arm
I need to finish my fans so I can close the case up
Orhhhh
Love y'alls white cable extenders!
i like
coolermaster didnt have a 6 pin gpu cable in white
so me is depressed
idk if you heard of this place Corsair.. they got great cables 😂
Definitely something I need to do for my current build. The LED connection for my 6 fans recently burned out. So I might look into opening up and changing my MOBO setup
I didn't read the booklet... didn't have enough controllers 😂
haha oh nooooo
Honestly I just need more Type C ports. 
the fans on the bottom and right are no longer lighting up and the RAM went back to default RGB. 
Previously, it was all the same color light green. My mouse and Keyboard match as well
I had to disable icue intergration... wallpaper engine kept changing the colors.
Since I have about 5 different manufacturer devices, so I use a mix of iCue and OpenRGB
the only white thing i have in my bedroom/office is the elgato white boomarm
do you like having white products in your office?
I do! I find that it keeps my crowded space from feeling too dark.
I've had black versions of everything I use. White is more work to keep clean. Especially my mouse with all the small holes. But I love the look
beautiful pc 😮

Love this Klover! i should when i have the chance buy a corsair AIO
I've been using Corsair AIO for the last two builds.
I might do a LAN build next and for that one I am thinking just doing a fan so I can go mATX
This guy is a big honker. I had to use a wagon to get it into Quakecon this year 
#question-of-the-day No, I’m sick. 😷
#question-of-the-day No. I dont stream.
#question-of-the-day No. working today.
#question-of-the-day no special stream planned for me either.
Not streaming today!
I am low key playing FF7 Rebirth, and recording in 4K using the 4K Pro, while I'm down. So I'm happy about that! If my status says gaming I'm not really here or avail. hehehe 
Omg HAVE FUN!! I hope you recover asap!! 
Until literally this month, I was using the OG Elgato Game Capture software. When I built my new system and tried to redownload it, the Elgato site pointed me to the 4K capture software instead. Am I crazy or does this software not have hot keys like the old one did? I have gone through the settings menus but I can't find them anywhere. I need to set up screenshot and recording hot keys.
#question-of-the-day My partner and I are trying to decide if we are going to start either BLANC or HELLDIVERS today. It's a tough one. 
Hey, i set up wavelink yesterday, but i reset my computer and it seems to have broken something. I have reinstalled and all my wavelink channels are working, however, even if i have my output device on Wavelink to Default. when i switch my output devices with my streamdeck it never works. In wave link it doesnt change to my headphones, vice versa, even though i am on the "default" output. I can manually change the output device but then im not getting full use of all my hardware. Hopefully someone can heko mwe out with this. Thanks ❤️
Helldivers
Ill just walk out with shame, found a solution 10 seconds later. Using the wavelink change device works over the stock change device.
ty 🙂
PSA, y'all, Epic Games was allegedly hacked, including names, passwords, and CC info. I'd make sure you have 2FA turned on and change your password.
Thankfully I never bought anything on EGS, I only collected the free good games for a couple years, but thanks will change that pw 🙂
Simple, Helldivers
Hey. I got an Elgato HD60 X , hooked it up, and I have the error “ invalid output resolution selected” “ HD60 X does not support input signal upscaling. Please reduce the device output resolution.” I have tried everything I can find. Can you guys help me?
can somone please help me #wave-audio message
Thank you
Do you guys know if the new m3 mac supports an elgato hd60x?
Ask over in #capture-cards for better visibility.
Hello 🙂
how to get the motm role? or twitch?
and do they have any advantages on this server?
or moty?
I have difficulties to understand
MOTM is Member of the Month. MOTY is Member of the Year. Basically from helping others and such.
I'm actually not sure for Twitch Live - never noticed it really tbh. Might be for Elgato streaming partners?
Advantage - green name? 🙂
Twitch live is literally people being live on Twitch at the moment 
Good to know! Might have taken me a while to catch on to that
Heyy guys do you have any ideas how to fix that very annoying with the facecam? When it keeps disconnecting on its own even after changing the usb mode and updating the firmware of the facecam? I also tried moving it through all the usb 3.1 and 3.2 ports but still no fix, it works fine for a hour or so then it just randomly disconnects or whenever im streaming or just opening a slightly less optimized game like tarkov the facecam just disconnects or turns off
I was thinking the issue is related to my cpu or gpu being overloaded but that rarely ever happens since im running a 4070ti paired with a ryzen 7 5800x3d
Anyone in admin I can speak to 🙃
PSA, y'all, Epic Games was allegedly hacked, including names, passwords, and CC info. I'd make sure you have 2FA turned on and change your password.
Lady hello 👋
You can ask in #camera-prompter chat if necessary!
Glad you noticed me no one else has 🤣👌
How are You Lady
If it’s regarding an interaction with another member of this Discord, make a report here #dm-scam-reports.
I know my streamer friends who are here in this Server, and I was just about to cause Chaos 🤭
I stopped Starfield, caused me too much Fatigue and stress
Ye, me too. It didn’t grab me as much as I thought it would. It didn’t have a “fun” factor.
Agreed, I am now being skeptical that was it worth buying the Premium edition. Should have just gone for the Gamepass Ultimate edition thingie
Morning All, Happy Friday happy March
its march.. ALREADY?
Same.
Yes
Beware the Ides of March.
Happy March everyone

How is everyone?
Hi! Counting down the hours until Yabba Dabba Do Time! 🕔
Getting the notification 10 min later. Thank you Discord 
PSSTTT!! new channel has been created!
You can now find out stream announcements in #elgato-live!
#announcements will be kept for product launches, monthly MOTM/Flex Zone announcements, betas, and other rare announcements.
Rare anouncement: Elgato makes more white products? (real)
My wave mic arm Lp just arrived. 👀

.
How can I record with OBS and 5120x1440 ? When I make the video it look weird for youtube...how can I fix that?
Oh sorry, didnt notice that. Deleting that.

#question-of-the-day I recently started using my keylight airs for ambient lighting. 
I also just got a lil planter with a light to put on my shelf.
You need to keep the 16x9 aspect ratio for YouTube so it would be 2560x1440
#question-of-the-day I'd get the wave panels, they look nice and have your room sounding really good
#question-of-the-day storage units that are aesthetically pleasing to the eye.
Any recommendations? 
I've been eyeballing them. That's a great idea since they are super sleek.
If I could find anything that wasn’t IKEA. lol
#question-of-the-day Divoom ditoo, such a great device
Divoom? 
Di
m?
Yes!
Good day, I purchase the 4k pro install it and download the software. Getting a black screen when I try to use it. Can someone help me with this please. I have a 4k monitor
if anyone knows anything abt elgatos hmu my elgato wont show up on my streamlabs
pls dm asap
Both of you should type in #capture-cards 🙂
hi everyone i need help i got a problem with wave xlr , 3 times stop working,,,,, i uninstall 3 times , and instslling 3 times ,, but the problem is the same
but I don't wanna! lol

Morning
Morning










