#android-questions

1 messages · Page 105 of 1

drifting moon
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In the first video that was from a day and a half of farming because I forgot to collect from the last time I'd been on. I know i forgot to mention it and it makes this sound bad, but I'm not making the same amount of candles. I'll film a cr start to finish if I have to

past arrow
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Log in Sky and start recording a full cr (with charger connected).

drifting moon
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I cant today, I've already gone today and messed up cause I clicked my candles before I was done but I went from 46 to 54 ish candles from daylight Prarie to the forest, and I ran out of chevrons at the end of forest

past arrow
drifting moon
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I can barely farm 2 realms by the time my chevrons run out and I made about 12 candles average

karmic elk
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Just don't collect the candles on Home and straight to the candle run.

drifting moon
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I don't sit by the tree often and I often save candles at home for last

past arrow
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Do a full cr Video, don't go near the tree (keep charger connected)

drifting moon
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I'm a college student who doesn't have much time other than to run around farming unless I have a weekend

drifting moon
karmic elk
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@past arrow If the wax lag cause the forge candles miss some of them how to fix it?

past arrow
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Be sure to go to new candle places in forest, vault, isle to get everything

drifting moon
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I will

past arrow
karmic elk
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Because I having sometimes like forge a candle and the meter just filling and it's stop it self. And I forgot my candle is already on or missing.

past arrow
drifting moon
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I sync my progress yes

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I'll try it

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Thank you for the help

fast hearth
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I record video for playing music but the note sound got delayed 0.5 or 1 sec. Anyway to fix it?

past arrow
#

It's mostly your device. In new flagship phones there's almost no delay. Try to disable voice recognition based apps like hello Google and uninstall resource hungry apps which can run in background (for example Facebook). Try to restart the phone.

raven viper
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is anyone else experiencing an error server connection the moment they enter? i havent been able to play for half a week now stickerGloomy

past arrow
#

Several ISP have error issues with some IP ranges. Call your ISP. If you are from Philippines, it's a known issue for their isp, not Sky issue for sure.

fast hearth
#

Season of Assembly is still active in Beta

fast hearth
#

I wonder if we'll ever get the headphones on Android(?) The ones that show when you're listening to music outside of the app🤔

past arrow
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Tgc announced they are working on it but it's a long term plan and personally I doubt if ever will be there because of constant background audio Google apps and so many Android builds

lost scroll
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can i play at 60fps in OnePlus 5t 6/64gb

calm heron
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@lost scroll I got a OnePlus 6. It's about 25% faster. Maybe your settings are the same as mine

prime oasis
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/waittt a sec, i've been playing since, enchantment and never seen the 3 battery power graphics thing?

fast hearth
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depends on your phone

prime oasis
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/oh yea i have a suck-ish phone

fast hearth
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Can using a custom rom on Sky ban the player ??
I use custom rom on my android and I'm afraid of being banned from the game

tame comet
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Custom rom isn't against the TOS. You are fine as long as your rom passes Google's CTS.

patent kernel
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Not related to sky but affects my gameplay in sky

Anyway to improve my mobile data? It's almost always at 1-2 bars and doesn't work correctly

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Turning data roaming on didn't help

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When on one bar my ping gets extremely high and leads to constant server splits

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I use a Moto z⁴ if that helps

prime tangle
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If it's mobile data, it depends on your data plan coverage. Some areas has high speed internet while some don't

patent kernel
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Alright ty ^^

calm heron
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Cell tower might be far also or you are somewhere where signal is weak

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Try WiFi if you can

silver salmon
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hello. I can't sync my progress, and when I try to the game crashes. any ideas on how to fix this? I'm buying a new phone and really don't want to start over

past arrow
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Try with Facebook or Google play instead. Maybe your screen is too little and cause crash. If you have your sky ID, you can ask support to transfer your progress to your new device

silver salmon
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every window is empty like that, and I can't find my sky id either

past arrow
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I would suggest you to contact support from your phone and tell them your problem

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In Sky game using the support menu. Please note that they have up to 6 working days response time

silver salmon
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ok, thank you!

past arrow
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This is rather a #questions-and-help topic because it has nothing android related. If your candle turned grey or means you got 20 candles today and the Skykid's forging rate is so slow it's not worth candle grinding.

novel crow
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Does everyone go there? And then it turns out like this.

lost scroll
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Which Snapdragon Processor and Adreno GPU need to play at max Graphics?

past arrow
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Check GPU requirements in pins! Sky is rather GPU hungry, not CPU

lost scroll
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@past arrow and which iPhone can run Sky at full Graphics

fast hearth
past arrow
lost scroll
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ik 😦 ill buy a new Phone soon. thats why im asking

west lance
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How do you unlink your account

past arrow
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You can't unlink for security reasons. Today someone posted TGC'S written reply on #questions-and-help

west lance
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Ok thank you SkyBow

fast hearth
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all three links are self-explanatory

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if you're on a tight budget, i'd recommend something out of this list - the eBay sellers are contractually obligated to pay for a refund and return shipping if the phone is defective

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that being said, obviously you should still look over the quality of the actual device before buying

fast hearth
torpid peak
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Is random freezes and then crashing normal on Android?

tame comet
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It's a known issue. It has been fixed and won't happen in the next update.

swift grotto
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when I play with ppl they disappear how can I fix it? stickerPlease

prime tangle
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it probably has something to do with your connection issue SkyThink

tame comet
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Or theirs

swift grotto
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ohhstickerGloomy

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no they all have a good connection

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poor me qwq

tame comet
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It can happen if you are in a different location physically. For example, I server split from friends who aren't in the 48 contiguous states often. Though, I also server split from my girlfriend who is in the same room as me consistently also... And we have a good connection. 10ms with 1ms jitter on a 100mbit line... Sky just be wonky

karmic elk
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Is this known issue for Android?

tame comet
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I would suggest filling out a bug report by DMing !bug to @upper sail

karmic elk
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From ||going to orbit|| to sanctuary waterfall

past arrow
karmic elk
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Wasteland also have that issue.

past arrow
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Yes but there it's not so noticeable because of map style and scenery

karmic elk
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Why TGC don't use UE as main engine

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If TGC

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use third party engine the game should not have any possible rendering problem

past arrow
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Ask them to make a ue engine port yourself SkyShrug we would be happy about it or maybe you will see and can tell us why it's not good

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I have no idea

karmic elk
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But actually, a small indie game studio can make own engine is very impressive

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From Scratch

past arrow
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Actually very impressive!

sleek torrent
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Mi 11 lite, Adreno 642

minor oyster
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How many likes does hearts give to the altar?

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How many likes does hearts give to the Ship?

karmic elk
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If I remember right it's 10 like one heart but only one boat.

past arrow
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This question was answered already in question topic, but users report 10-13 for quest meditation shrines and 50 for gratitude shrines and paper boats.

desert parrot
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Whaddup y'all do y'all experience this weird bug bruh i cant get my account backstickerPeace

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Ive been doing different methods since last weekend it still won't workstickerMad

past arrow
karmic elk
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Not mothbug

past arrow
# karmic elk He mean the screen thingy

"I can't get my account back" please read the explanation.
They most probably wanted recovery to contact tgc because they experience starting fresh moth bug

karmic elk
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He just want to log in to google play or facebook but screen is too tiny that the game crashed

boreal crane
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Can someone help me i downloaded the game some time ago and now it says that it's not supported on my device

past arrow
karmic elk
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By the way who anyone still play Sky on that tiny resolution screenSkyFaint

past arrow
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So true

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@karmic elk can you please help in #questions-and-help ? You know a lot about Android and a user is having issues on Samsung galaxy a10 stickerLove SkyBow

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How was the user with Samsung galaxy A10 able download Sky if its not supported?

karmic elk
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  1. Custom Roms
  2. Illegal Install.
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If there's A10 custom rom with 64bit and CTS verify maybe it will work.

past arrow
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Thanks! I admire your droid knowledge! stickerLove

karmic elk
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Illegal install are obviously

devout urchin
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Sky isn't supported on Galaxy A10?

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strange

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oh i know why now. it's because it is running on a exynos 7884

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it's too low of a specification

karmic mesa
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It's not the fault of the exynos 7884. It's because of a 32-bit operating system. The Samsung Galaxy A20 is compatible with sky and runs on the exact same exynos 7884.

devout urchin
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ok i stand corrected then

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i thought it was the exynos 7884

karmic mesa
devout urchin
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exynos 7884 is pretty old tho

karmic mesa
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I started sky on the exynos 7884 so I actually recognized the chipset upon the notification... Had to say something

devout urchin
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lol

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just live in america

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get a snapdragon

karmic mesa
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Oh yeah, it's an old chip. It definitely has performance issues with Sky.

devout urchin
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yep

karmic mesa
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I live in America as well. Unfortunately the a20 only has a exynos SOC

devout urchin
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yea

karmic mesa
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I meant exynos

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Rip

devout urchin
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galaxy A phones only come with exynos

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except 71

karmic mesa
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So it seems... Tho... I do believe the Samsung Galaxy a11 has the Snapdragon 425

devout urchin
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wait actually?

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lmao

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i stand corrected again 🤦

karmic mesa
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I am your local Android expert

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Though I cater a lot towards Samsung because that's where my exposure is.

devout urchin
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i used to be one until so many phones came out SkyLOL

karmic mesa
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Right

devout urchin
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ok ok

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all the A phones ending in 0 came out with an exynos

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exept 70

tame comet
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Sadly, A11 is also 32 bit if Geekbench is reliable in that...

devout urchin
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that is big sad

karmic mesa
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Yeah, the a11 wouldn't be able to run it with a 64-bit operating system as well. Because the Snapdragon 425 does not support Vulkan

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O.o

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8 cores???

devout urchin
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yea last i checked every samsung phone after 2019 has 8 cores lmao

karmic mesa
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No no no

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I thought the Snapdragon 425 had four cores

devout urchin
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do i stand corrected for the third time?

karmic mesa
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The Snapdragon 435 does have 8 cores though

devout urchin
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it is 4 cores

karmic mesa
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Oh... I just looked at the specs for the a11 and it says SD 450... Where has my head been

devout urchin
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lmaoo

karmic mesa
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Hah, it could actually run sky with just very poor performance assuming it had a 64 bit operating system

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The adreno 506 does actually have Vulkan support

devout urchin
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yep

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my friend has an a51

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and he says performance is trash

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so i would like to see an a11 please

tame comet
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A11 doesn't support Vulkan or OpenCL ES 3.x it barely supports openCL 1.1

devout urchin
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the gpu does tho

karmic mesa
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Yeah other phones with the same SOC does have Vulkan support. And it's opengl that you should be looking at not opencl

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XD

tame comet
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The A11 has an Adreno 308. It doesn't support it

karmic mesa
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O.o

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Did they upgrade it?

devout urchin
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strange?

karmic mesa
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The Adreno 308 comes with the Snapdragon 425. The Snapdragon 450 has the Adreno 506

tame comet
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Oh I thought you said SD425 which is an Adreno 308

karmic mesa
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I miss remembered

devout urchin
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silly fyre

karmic mesa
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Yeah I remembered incorrectly

devout urchin
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so theoretically the a11 could run sky

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lmao

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if it were 64bit

tame comet
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Still no Vulkan support

devout urchin
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wOt

tame comet
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But at least it supports ES 3.1

devout urchin
#

yea

karmic mesa
#

It does have Vulkan support

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Unless... They decided to give Vulkan support for the 505 but not the 506

devout urchin
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thats pretty sad ngl

tame comet
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Most likely. Qualcomm spec pages usually show all API support.

devout urchin
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i just noticed my phone is also bad

karmic mesa
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Try the 505

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It comes with the Snapdragon 435

tame comet
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Odd, it doesn't show... I wonder why. Qualcomm needs to fix their pages

karmic mesa
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Yeah...

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I know the 505 supports it because I have a ZTE blade z Max (z982) with the Snapdragon 435 that had Vulkan support. Sadly running Android 7 so sky was out of the question. But it could run Ark... Kinda

devout urchin
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that's very strange

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im just gonna buy a s21

karmic mesa
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I'm not sure there is an ideal device for Ark... My new phone with the Snapdragon 865 struggles to keep a smooth frame rate in Ark

devout urchin
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brb

karmic mesa
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XD

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Oooo

devout urchin
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s10s are trash

karmic mesa
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I have an S20 FE 5G

devout urchin
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s20 im guessing?

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mhm mhm

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that's a mega phone right there

karmic mesa
#

Yuuuuuup

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And I love it!

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Though is a ZTE Blade Z Max still had a bigger screen... >_>

devout urchin
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gotta love that samsung phones are finally better performance wise than iphones

karmic mesa
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O.o

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Kinda

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The iPhone soc's are still stronger than snapdragon....

devout urchin
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by a small margin

karmic mesa
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Yeah

devout urchin
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fps wise iphone is better

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there

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are a72s?

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why

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now i gotta update my catalogs by like 8 different phones :/

karmic mesa
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O.o

devout urchin
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;-;

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i just noticed this is the sky server

karmic mesa
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XD

sleek torrent
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Just get a flagship killer y'all

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😂

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There are ways to disable ads, get better privacy

stone condor
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Hi guys!! 🥰

Whos using a huawei device here? How can u purchase in game without google play? 😅

Big thanks :SkyTada:

karmic mesa
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Unfortunately, you cannot. In-game purchases are 100% routed through Google Play. If you want to get a pass but cannot purchase then you'll need to have a friend give it to you.

tame comet
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Also, not having Google Play Store... How did you install the game without breaking the Terms of Service?

glossy knot
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I theory buying a pass for somebody is a smart investment in steed 10 euros for 1 pass you can pay 20 euros for 3 passes

stone condor
tame comet
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That's breaking the terms of service. If you get banned, don't say we didn't warn you

glossy knot
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Svarry

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Scary

tame comet
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It must be installed via Google Play Store, App Store or the eShop when it comes out for Nintendo. Other methods is breaking the game's TOS

karmic mesa
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Or that other one if you're in China...

tame comet
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Yes, there is a Netease version for region locked areas

karmic mesa
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I knew it was called netease... I just didn't want to look like a fool and say it wrong...

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XD

stone condor
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Maybe ill find a new phone with google play haha. Thanks a lot for the advice. Im 4days old the game and im loving it thats why i keep playing it nonstop 😂😂😂

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Big thanks to all of ya. Keep safe keep hydrated ❤️

karmic mesa
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Avoid newer Huawei devices as they do not come shipped with Google Play.

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They're pretty much the only phones that would otherwise be compatible but are incompatible to the lack of Google Play.

sleek torrent
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Huawei phones are unique, specially the higher end ones

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But this US ban is a bummer

karmic elk
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China Netease Version is unplayable becuase of lag

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I play netease china version of identity V but the lag

fast hearth
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blame the CCP lol

karmic elk
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And I play China Tencent PUBG

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The lag is only 125ms maximum

fast hearth
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still saddens me that all the Chinese people I meet on Sky have to dodge their country's servers to meet people across the globe

upper sailBOT
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Using a vpn is not recommended or supported by TGC. Please don't recommend, discuss, or seek help with VPNs in this server

fast hearth
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I imagine that's probably one of the methods people use

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Unfamiliar with it myself though

fast hearth
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well, it is called the great wall of china. lol

simple maple
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My friend tried downloading the game in a 'Samsung M30 s' and the download keeps on restarting. Anyone know why?

dull star
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do you know why you cant download sky it said not compadible with device ?

past arrow
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@dull star what's your device model? Is it 32 bit or 64 bit ?

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Mostly your device doesn't meet the requirements to run Sky smoothly

dull star
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hmm

mossy wyvern
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what phone do you have?

dull star
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samsung j7+

mossy wyvern
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it says the phone uses 32 bit but the source code is 64 bit

past arrow
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J7+ doesn't support 64bit. Sky runs on 64bit only

mossy wyvern
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which is odd

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that sucks man

fast hearth
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@simple maple that's a Google Play issue, dunno if anyone here can do anything about it

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try clearing the cache of the Play Store and/or restarting the device

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or just like

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let it run overnight or something

gritty garnet
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Hey Ktjn i wanted ask if tgc is planning on adding the IOS in-game recording system on android??, like not showing the Menu, Game controls etc

karmic elk
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And regarding you question

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Because Android work's different to iOS TGC can't implement no UI record feature to Android

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Yet

gritty garnet
past arrow
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Don't expect android screen recording without menu and controls therefore SkyHeadpat (at least not to be expected in the close future until droid changes something)

karmic elk
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Until then next major Android release might not in your 2020 phone yet

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Many OEM just drop the support after 3 years

gritty garnet
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:^(

pliant nimbus
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Is there a way to download Sky on a Kindle Fire?

foggy field
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Is there a keyboard/mouse support comming ever? #sorryfordumbquestion

I really wanna experience this game in an emulator (for bigger screen)

fast hearth
fast hearth
upper sailBOT
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Using emulators is against the Sky TOS, @fast hearth. Please don’t use or discuss emulators here.

foggy field
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Ok... Noted

fast hearth
past arrow
fast hearth
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Sky runs on Metal engine which is developed by apple so sky is better on ios

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uh, what?

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if it relied on metal Android would be impossible

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Maybe it's remade on some other one idk

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But as I know it runs on metal on ios

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@fast hearth do you know which engine sky runs on on android?

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Idk really

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I'm more electronic engineer than programmer

tame comet
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Sky engine is an in house engine Thatgamecompany built. It doesn't use metal, ue, unity, etc. They have their own one.

fast hearth
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Oh really ok ic

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But why sky runs much better on ios then

karmic mesa
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Optimization. There are fewer iOS devices than android devices. Not to mention all iOS devices are flagship level for their time.

fast hearth
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Also snapdragon never overtakes apple bionic in performance

karmic mesa
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Also true

fast hearth
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But why

rustic fulcrum
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Is anyone else experiencing a bug where they join their friends and no one is there?

fast hearth
tender magnet
rustic fulcrum
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No its constant

tender magnet
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Then that seems like a problem

rustic fulcrum
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Also sorry, I wasn't sure where to put it :/

fast hearth
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@rustic fulcrum if it's consistent, grab as much info as you can and file a report in #bug-reports-android

tender magnet
rustic fulcrum
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All I did was download the update and now I either can't tp to people or when I do, they are not in the same server as me

fast hearth
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since a patch just released

tender magnet
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Sounds like a common bug now. Many have reported it

rustic fulcrum
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Ah

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Hopefully it's fixed soon. Kinda is the whole point of sky

karmic mesa
# fast hearth But do you have idea why so?

I'm guessing both are at the peak of production and Apple is simply in the lead. Qualcomm could make one better, but at the cost of time. Imagine 2-3 years without a new Snapdragon chipset.

fast hearth
karmic mesa
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That is a factor

fast hearth
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Cuz of simple hardware

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60hz screen

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Small battery

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Ugly notch

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Usual camera

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And all this stuff

past arrow
rustic fulcrum
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Yes but also other people are reporting this alot

past arrow
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The fact that you can tp to friends who didn't update is a bug.
The fact that you can't join / tp to friends who didn't update is a feature.

rustic fulcrum
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Yes but we have no proof of whether they e updated or not

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So what if they have

tame comet
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At least the random crashes are fixed and now you get an afk animation. SkyTada

fast hearth
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there's an animation now?

vernal compass
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Yeah, if you go afk for long enough without touching the screen at all, it will put 💤 above your skykid's head (or your friends or random people, if they are afk)

north furnace
#

Is it normal for the store not to be available in this device?
I have a Huawei P40 Lite in which I have sky but when I open the store it is not available
Though, in the other hand I have a Samsung Galaxy A51 in which I have the same account.
The difference here is that the store works perfectly in this other device.

karmic elk
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Wait the minute

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P40 lite doesn't have Google play why you can install sky on that Huawei device

fast hearth
past arrow
#

Doesn't it have something to do with the USA Huawei van/restrictions? I've had a chat with a Huawei owner in Sky and they don't have play store working too. I'm think Huawei devices can't officially download Sky.

karmic elk
#

illegal install

prime tangle
#

Is the Huawei ban only in America? Because I know someone who uses Huawei and has Google play in it

karmic elk
karmic elk
past arrow
prime tangle
#

So even if it's bought in a different country other than America, Google play still won't be available?

prime tangle
#

Aye, got it. So I just have to avoid newer models if I want Google play?

karmic elk
prime tangle
#

Alright. Thank you for the info SkyBow

karmic elk
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As the Google says they will still give existing Huawei device Google Services support

cobalt gust
#

Has the new update arrived?

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Cause I was waiting for the patch notes about the bug on supposedly on my account whenever I enter the friends I crasg

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Crash*

sleek torrent
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It isn't hard at all

prisma rapids
#

How do I unlock my account? Someone did this bad job; -;

sleek torrent
#

Huh?

past arrow
#

Nobody can lock a Sky account. What do you mean @prisma rapids

pulsar elbow
past arrow
#

Maybe

karmic elk
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IDK

past arrow
#

But you can't unlink account yourself. Only support can do it

hybrid ruin
#

Guys idk if its the new android 11 update or the game update, but my device heats up a lot it was not like this before! Any suggestions are welcome!

fast hearth
#

TGC, Why is the graphics blocked? Some players prefer to play in lag but with better graphics even though they know the phone is not capable ... but there are many phones that are capable of better graphics. But the game actually blocks the options that the phone is able to carry .... It would be best to unlock all the graphics options, each has its own preferences.

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you're welcome to disagree but for the most part I feel like letting people overheat their weak phones is a bad idea...

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If the phone overheats and exceeds the temperature limit .... Sky can warn the player. And if it doesn't come out when the phone crosses the line then Sky can shut itself down .Until the phone has a normal temperature

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I mean, TGC shouldn't set graphics limits based on the GPU model. But on the power of the processor

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Because many powerful processors have a weaker GPU ... and players have very negative expectations when they enter the game

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E.g

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Sky relies a lot on the GPU though

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moreso than the processor

hybrid ruin
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It was not this bad before

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I can cook an omlette

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I was playing with lvl 2 graphics

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And way cooler before , I contacted support but they suggest restart the device

fast hearth
#

Kirin 710/710F (mali-g51 MP4)
VS
Mediatek P70 (mali-g72 MP3)

If we look at the tests done on the processors ... Kirin got a lot more points than mediatek...
But mediatek has a better GPU than Kirin's
Sky has been tested on both processors
On mediatek, Sky ran very well with 30 stable FPS and a good resolution

But on the Kirin processor, which is more powerful than the mediatek, Sky ran terribly because of the GPU it had
Sky was running somewhere around 15 fps and with a terrible resolution

#

Some processors may do more ... but they're stuck because of the GPU they have

hybrid ruin
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My device has Helio g95 and mali g76 MC4

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The phone heats up

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I can't hold for more longer and I'm concerned

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For my device health

fast hearth
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Oh...ok

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But still..

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The TGC really needs to do something about it

past arrow
hybrid ruin
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Hmm

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Okay

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I was playing a while ago and my phone auto closed the app due to the temperature 😭

tame comet
#

I would think it's how your phone manufacturer deployed the Android 11 update. I don't get any overheating on my phone with sky on Android 11. Highest I've seen my phone CPU get is about 56°C which is about 20°C below thermal throttle or overheat.

fast hearth
past arrow
#

It's already very impressive that such small indie company with about 15devs wrote it's own engine that runs mostly smoothly on most 64bit devices.

#

Using the GPU to render was a choice to be able to squeeze the game to a size available for phones. There's a 2 hours long video on YouTube from TGC and for a significant duration they explain their technique and challenges.

tame comet
#

CPUs aren't designed to handle physics or rendering requests. Offloading graphics requests to the CPU would make the game run worse, not better.

#

A good analogy: try using a video encoder like h.264 forcing CPU and then try it with GPU. I bet the GPU encode would be at least 4x faster than CPU encoding

north furnace
north furnace
tame comet
#

If you're in the US jurisdiction, yes. There is a ban on Huawei devices having Google Services. If your device didn't come with Google Services, it's due to that ban.

north furnace
#

Yeah, I know it's because of it
Sad

#

The US jurisdiction...mmm, I got the phone in Spain, and I currently live in Spain
Though I am not sure it affects anyways
I will try and contact TGC

past arrow
#

The US Huawei ban affected all Huawei devices worldwide because Google is a US company.

#

All Huawei devices which had Google play store and other Google apps have the same issue now regardless of country of sale. The fact that you bought the phone in Spain didint change Google corporation's location.

polar void
#

Hi! I was wondering, how do I use a google play gift card to buy stuff in sky?

fast hearth
polar void
#

Ohh, ok! Was wondering for future reference! Thank you!

zinc maple
#

hey any reason why i cannot choose the 60fps option in the graphics settings to even try and see how will i run it?

fast hearth
zinc maple
#

so, why can't i try?

past arrow
#

Even some they did, it would cause crash

zinc maple
#

i highly doubt unlocking the fps would cause a crash in most devices

#

even if they dont reach 60 fps

past arrow
#

Are you a coder who participated writing TGC's graphic engine?

tame comet
#

To avoid bad reviews if people enable it and not get 60 fps.

zinc maple
worldly meadow
#

I accidentally exited sky while filling out the survey and can't find where to fill out the survey now...

zinc maple
#

any mods to enable it then lmao

past arrow
past arrow
zinc maple
#

yea fair enough, i was half sarcastic anyway

past arrow
#

In several cases 60fps can cause heating issues too

zinc maple
#

really annoying how you cant enable it at all without the devs specifically doing so for a device, like imagine if that was a thing with PC games

#

imo graphics settings and fps settings should be up to the user

past arrow
#

And many people think differently

zinc maple
#

what's their reasoning behind that though

past arrow
#

Many users would leave bad feedback if some settings didn't work and cause many bugreports

zinc maple
#

so why cant there just be a simple message box saying "hey, settings the graphics settings too high may cause issues such as overheating or low fps depending on your device"

past arrow
#

Because many users won't accept that. Also without your idea many devices already crash because of graphic hiccups.

#

Devs have their own reasons based on countless testing, bugreports and experience we are not aware of. By playing Sky you accept their right to alter, modify, change the game the way they see it.

zinc maple
#

of course they do, and i can rightly point out my own points with that as well and give my reasoning behind it, that's how games can improve

worldly meadow
#

nvm, filled it out now

past arrow
#

Games don't improve by your experimental ideas. If you learnt a little law, overheating notification message won't be enough in an app....

worldly meadow
#

it was in the news channel

tame comet
#

There is a way, but it isn't user friendly and requires Magisk and editing build.prop files which can cause other apps to have issues (or even cause a soft brick, so highly not suggested). I tested it out by forcing my phone to be a Pixel 4. I capped at 52 fps but average was around 44.

#

Needless to say, that is most likely why 60 fps is locked out for the Pixel 3a

zinc maple
past arrow
# worldly meadow it was in the news channel

That's not the survey inside Sky. In the news there's a survey but that can be done in your browser. I thought you were talking about the random survey of Sky app which appears randomly for users.

worldly meadow
zinc maple
tame comet
#

The frame dips caused more stutter than just being locked at 30 fps though

worldly meadow
#

oh, and i got the random message again

zinc maple
#

yea then that's up to you as to what you prefer

worldly meadow
#

literally 5 seconds ago, lol

past arrow
fleet salmon
karmic elk
#

Fun fact I saw some sky google play review and saw someone have a Huawei high end device can't have 60fps and just give it one star

unborn hamlet
#

I had samsung with android 10 and before last game update sometimes my fonts become very small, i reopen app and it back to normal. Yesterday i instaled android 11 and fonts become huge, later become a bit smaller. So now when i open app fonts become bigger or smoller (but still bigger than before)... have anybody experianced that? Names in constellation looks crazy, daily quest took almost half screen...

ember glade
lusty pendant
#

will they ever add capeless in live ? ;-;

fast hearth
#

hello guys!.. how can i on my in app purchases? any tips ? (samsung note 8 exynos)

karmic elk
#

Probably not as it was joke item only in beta

fast hearth
#

what ?

#

if you have pc you can setup in app purchases on your phone but

#

i dont know how to do that

prime tangle
#

it's linked to google play

ember glade
#

Ah i'm not sure if i understood

#

Someone send hjëlp

prime tangle
#

linked payment option in google play

fast hearth
#

i did but its not working

sleek torrent
sleek torrent
sleek torrent
#

I get good gameplay now

#

Like my FPS was in single digits or under 15 before

#

After update I'm getting above 25 most of the time

#

Samsung also provided a frame booster, it can produce more frames than the cap and I got a highest of 52 at homespace

#

Also it manages the thermals well

#

Never above 45°C

#

It was at 39° even after 45minutes of default mode gaming

karmic elk
kind otter
#

hello Why do I get a lower picture quality with a better processor?

#

I use the snapdragon 870, but the actual quality is not as good as the snapdragon 845.

#

I thought I'd submit a feedback.

past arrow
#

It highly depends on your GPU. Sky is not cpu, rather GPU hungry. Your GPU may be weaker.

kind otter
#

Adreno 650 is no better than the Adreno 630?I mean the picture quality is not as good as my old mobile phone.

neon aspen
#

Oh who can help me report this bug

#

Plz My English is bad I don’t know what is the robot saying

past arrow
#

650 is better, but the other factor can be screen ratio. Unusual screen ratio is an issue because to that the game graphics must be upscaled to fit screen which doesn't look good.
The third issue can be your screen size is bigger, the resolution is not better
Also it can be Kernel and OS limitations.

neon aspen
#

The fire

#

Is white

kind otter
#

I will send a sample picture that I took using the game's own camera.

past arrow
#

I see no huge issues on the screenshot btw.

kind otter
#

The picture is not blurred, but the jaggy feeling is serious.

#

Ok, I will give you a comparison chart to compare with my 845.

past arrow
#

I don't need comparison chart. Aliasing issues can happen and I'm a player like you. If android update messed up something for Snapdragon processor, it's not Sky fault.

karmic elk
#

Anti Aliasing issue's to most Snapdragon processor. Unfortunately we can't do anything about it

past arrow
# neon aspen

This looks normal, it's not white on my screen. Maybe your tablet screen can't handle such brightness. But you are true, wax is very bright sometimes. You can give your constructive feedback in #live-feedback

neon aspen
#

Ok ty

kind otter
#

hello I back

karmic elk
# kind otter

Anti Aliasing issue's to most Snapdragon processor. Unfortunately we can't do anything about it

kind otter
kind otter
kind otter
karmic elk
#

We don't know.

#

Devs may know how to fix it. Or actually hardware problem.

kind otter
#

Well, if that's the case, I'll replace it with iPhone 12,I used to run sky on an iPad 2020 and it was amazing quality.

#

But can I submit a feedback to the official?

karmic elk
#

Yes you can. This give the devs intel to know what processor having that issue.

kind otter
karmic elk
#

Yes

north furnace
narrow prawn
#

am i the only one crashing on GW and vault ever since the update?

bold mason
#

🥰

worthy compass
#

hey guys, a sky-account is deleted without backup or link to google, facebook etc. My friend needs help. who can help??? 😩

#

its on android

#

after a reinstall

edgy saddle
#

do they have their recovery code

#

and are they still using the same device?

worthy compass
edgy saddle
#

alright, they can still contact support

#

in game

#

top right corner cog button > support > contact us

karmic elk
#

PS: The chance of getting back account without recovery code is small to not chance of recovery it.

delicate ginkgo
#

I have the same problem but a recover code. How do I use it?

#

on the same device

upper sailBOT
#

To contact TGC Support via the menu in-game: Tap the cog icon ⚙️ in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs

The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! SkyGoTeam

past arrow
delicate ginkgo
#

Thank You!

fast hearth
#

Hey guys !! I have a question : i saw people with Iphone recording video and in their videos you cant see the menu of the emotes and all... with android, you can record even with Google Play Games and it show everything on the screen and i cant recording when i want... Whyyyyyyyy... 😫 stickerGloomy
I would like to record a mini movie and i cant 😭
Something for help me please...?

slender yacht
past arrow
fast hearth
#

Impossible to change that...?

karmic elk
fast hearth
#

Ok... thanks for all

rustic fulcrum
#

Anyone know how to fix the huge/tiny text bug?

past arrow
#

Try to change text size in your android settings

rustic fulcrum
#

Ok

#

Nope

#

That didn't fix it

past arrow
#

You can leave a feedback about it in #live-feedback with punctual app version and device model

rustic fulcrum
#

Alrighty I sent it

#

(Also yes, I did try clearing cache and app data, still didn't work)

simple sable
#

So, question: how to completely vipe out progress in an android device if it's linked to an google account?

fast hearth
#

contact customer support

past arrow
simple sable
#

I see, thank you

fast hearth
past arrow
fast hearth
#

But it's worth the wait anyway. I'll wait !! Thank you, you give me hope !!

onyx anvil
#

Anyone else having server connectivity issues?

keen dock
#

I launched the game and it says theres a new update so I tap and go to the Play Store but it's not supported on my device anymore? I'm on Android 10 and the game has always worked fine for me

#

Is it a bug or something?

#

I tried uninstalling the game just now to see if the Install button comes up but nothing

#

And now it doesn't even pop up in the store

fast hearth
#

@keen dock

keen dock
#

I don't get it?

#

I'm trying to figure out if tgc has raised requirements of the android version or something

fast hearth
#

read the second paragraph

keen dock
#

Oh my bad

#

I thought you were saying i should just give up and transfer my account to ios

#

Basically

#

I'll give it a shot then

#

Thank you

tame comet
#

Yeah, it would be best if both subjects were different posts, but oh well. It's already been there for almost a year.

keen dock
#

I never experienced this so I thought it was weird

#

Because my device has been compatible since day one

tame comet
#

It's on Google's end. They've been fiddling with their CTS system and hardware backed attestation, causing some devices to temporarily fail CTS check. Clearing play services and play store data fixes this temporary issue.

keen dock
#

Wouldn't clearing play services data delete important stuff?

tame comet
#

Nope. All of play store and play services important data is stored on Google's servers. Just be sure to reboot after clearing to avoid oddities.

keen dock
#

Alright I'm going to try it now

#

And see if it works

tame comet
#

Only local data that doesn't get stored on Google's servers is update history. I.E. when the last time you updated an app was. Your install history is still saved on the servers though.

keen dock
#

It's not working oof

tame comet
#

Can you make sure play store settings shows device certified?

keen dock
#

Mine isn't but I was still able to install it

#

(using magisk)

tame comet
#

If you're not certified, that would be why you can't install.

#

If you have magisk, make sure you are passing safetynet. If you aren't, you can't install Sky.

keen dock
#

But I used to be able to

tame comet
#

Your device might have been hit with hardware attestation.

#

Magisk cannot bypass that

keen dock
#

So i have to go back to stock rom

#

I assume sideloading wouldn't work either

#

This is so dumb

#

I don't even mess with the game in any way .-. just want to play it with my gf

tame comet
#

Mind if I DM you a link?

#

It will help bypass hardware check and force back to basic

fast hearth
#

and this is what keeps me from trying out LineageOS :^)

tame comet
#

I ran Lineage on my Pixel 3a... Then again, the maintainer has this fix in the rom. It doesn't bypass basic checks, just disables hardware checks.

keen dock
#

I just registered my device through my GSF ID but idk if that'll help

keen dock
tame comet
#

Sent. Hope it fixes your issue. cEllieSkyLove

willow junco
#

I dont know how to search for this information. But, what is the best android device to play sky? Which one is the most adapted?

fast hearth
#

have i got some links for you

#

if you're on a budget, look into getting a OnePlus 6 or higher
eBay is fantastic for that kind of thing

#

check anything you're looking at against all three links

#

and always always always always always buy something with a Snapdragon processor

willow junco
#

Well i was just concerned. Seems like all here recommend s21 since it is samsung and best of samsung. But does it make screenshots like ios devices do?

#

In fact...

#

Does any android device make screenshots like ios do in Sky

fast hearth
#

screenshots on the Android build of Sky are kind of broken
the active users in this channel here collectively reported the issue to the devs and have confirmed they're aware of it

fast hearth
#

no official statement on when screenshot resolutions will get fixed though

fast hearth
#

S21 is fantastic but will burn a hole in your wallet SkyLOL

#

if you have the money for it though, it's top of the line

#

...as long as you're in America

fast hearth
fast hearth
willow junco
#

If a person doesnt have anything against ios, then i think it would be reasonable to get ios device for the same price, since it just makes better screenshots in skySkyLOL

fast hearth
#

that logic holds up if you only want to use a phone for Sky, i guess...

#

but you can get Android devices with a lot more power for cheaper costs

willow junco
#

I hope i do look like sky screenshots are the main factor to buy a phone for me, because i kinda wish it was

fast hearth
#

although the absolute latest iPhone does have slightly higher specs than the highest rated Android device

willow junco
#

Ah yes. Well anyway thanks for the replies

tame comet
#

Comparison of in game screenshot function back in Enchantment vs March 19, 2021

tame comet
#

These screenshots were taken from the same phone, just 10 months apart.

willow junco
#

So the first picture was taken later than the sunset one?

#

Bc for me the first picture looks worse

tame comet
#

Yes, that's the problem the black cape and scare hat was taken last TS. The sunset one was literally the first sunset I experienced in Sky back in June 2020. Something happened that made Android give horrible in game screenshots.

#

Game quality dropped like that for me also. Something in the optimizations didn't put an exclusion for devices that could handle what the engine threw at them. stickerGloomy It feels like I swapped from playing PS4 to a PS2 game on Android now...

#

Prophecy beta was heading towards the right direction. This screenshot is another "staring at sunset" crop I did. This quality bump never hit live for some reason. stickerGloomy

#

Still has laising lines though, which is horrible for an in game screenshot feature where fps doesn't matter.

sleek torrent
sleek torrent
#

I was like how did this game feel more beautiful before?

#

Also Valleys snow texture was downgraded terribly once

tame comet
#

Device manufacturers duct taping and rubber banding code together. Them making low end devices run worse than they could. You should have seen how much I had to do to fix Motorola's shoddy code on the Z2 Force kernel... It was a nightmare getting it in line with Linux Stable. (4.4.70 upstream to 4.4.157)

tame comet
#

Only crashes I experienced was the battlefield one in Enchantment, the Android 11 crashes when Vulkan updated to 1.1.128, and the recent one with gboard. No reason why my device should suffer due to other manufacturers' mistakes on making a decent build of Android. stickerGloomy

willow junco
#

Ah, thanks for allthe replies

stable jewel
#

does anyone know the difference between "default mode (30fps)" and _"boost def mode? (30fps)" _ for those that has these options?

tame comet
#

Boosted Def mode has more graphics features added. Higher internal resolution (not native res, we lost that a long time ago), spacial ambient occlusion, etc.

stable jewel
#

ahh well honestly, I couldn't tell the difference

tame comet
#

It's small things. Like pay attention to the grass, butterflies, water, clouds, etc. There are small improvements with boosted Def mode

stable jewel
#

okay, thank you!!

fast hearth
#

huh, didn't know it was more than just the resolution

#

I only really use 60 anyway

#

PC version when

tight parrot
#

anyone experiencing lag? since update i have been experiencing extreme lag, significant decrease in graphics and sometimes crashing though my wifi and battery was alright SkyFaint

tame comet
#

What device?

willow junco
#

Uzephi, what device do you use, if you dont mind me asking?

tame comet
#

Pixel 3a. Snapdragon 670 and Adreno 615.

#

Literally Google's poster child of what a budget phone should be capable of.

sleek torrent
#

Well, Pixel 5 can't run at 60

#

Previous gen could, is it a downgrade? pPopcorn

tame comet
#

Sort of, yes. Pixel 5 has a SD 700 series.

#

Pixel 4 is SD800 series

karmic mesa
#

O.o

fast hearth
#

what the heck why

tame comet
#

SD765G and SD855...

sleek torrent
#

😂 it's barely noticeable in other apps, but games like sky will be bit behind

tame comet
#

Had to look it up. SkyLOL

karmic mesa
#

XD

fast hearth
#

isn't the 765G slightly weaker?

sleek torrent
#

Pixel=Camera

sleek torrent
#

Quite a lot

tame comet
#

Adreno 620 vs Adreno 640

fast hearth
#

I think it slightly beats out the 845 in either single core or dual core speed

sleek torrent
#

My dad has the OnePlus Nord and it suffers

fast hearth
#

Nord is weaker than my 2018 OnePlus (6)

sleek torrent
#

12Gig variant absolutely waste tbh

fast hearth
#

kinda a letdown from them

sleek torrent
#

It won't need more than 6 for that 😂

fast hearth
#

not sure why they released it

sleek torrent
#

Gigs

sleek torrent
tame comet
#

slightSkyFaint

sleek torrent
#

The hype created by them was intense

#

Double 😂

karmic mesa
#

And my phone has the 650...

fast hearth
#

ah ok GPU differences

#

I must have been thinking of CPU...?

sleek torrent
#

That's what matters

karmic mesa
#

At least when sky is concerned

sleek torrent
#

GPU

#

Yeah

karmic mesa
#

When set up right the OnePlus Nord should be able to play the game perfectly smooth considering it is near twice the power graphically as the S7 and the S7 was capable of playing it without any lag at 30fps.

sleek torrent
#

OnePlus became the very thing it swore to destroy

#

Started out very cheap, now they are rivalling Samsung and Apple

#

In terms of price

#

I miss Carl Pei 😥

#

The company is nothing without him

#

Like literally 😂😂

karmic mesa
#

It's hard to rival Samsung and Apple when it comes to Price tag... Then again... When you look at features and perks of both Apple and Samsung versus the other cheaper brands regardless of how big the brand is. You start to notice why they're so expensive.

sleek torrent
#

He invented the "Nothing" company

sleek torrent
#

Clean and essential

karmic mesa
#

Exactly my point

sleek torrent
#

But for people on a budget 😂

karmic mesa
#

I've ran on devices that run on stock UI and they're not near as fluid as Samsung

#

And Apple's in their own ball game

sleek torrent
#

You see at the price of an Samsung A31 32gb and 2 gigs ram, you could get Poco x3 pro

#

Which can get 60

#

Easily

#

Alongside a ton of hardware features

karmic mesa
#

But... What can you get for $700?

sleek torrent
#

Realme

#

Mi 11

#

😆

#

Mi (not Redmi) makes beautiful pieces of glass

#

Like pWow

tame comet
#

Not as bad as other Adreno 615 phones. I've checked them out. I don't know what magic Google added to this thing in firmware, but it's SD670 brethren suffer compared to it.

karmic mesa
#

It's Google's operating system... One can only expect the hardware is going to purr with it.

sleek torrent
#

Yes

#

It's a big software giant after all

#

Their camera systems are trash compared to others, but their photos pWow

tame comet
#

I think the Adreno Boost driver I added to the kernel might help also. pPopcorn

sleek torrent
#

Mali boost driver exists?

#

😆

#

Asking for a friend 😂

tame comet
#

I don't think so. Adreno Boost is similar to AMD's Radeon Boost. Clocks will go over stock if there is thermal headroom.

karmic mesa
#

So put a big ol' fan behind it

#

XD

#

I'll make thermal headroom!

sleek torrent
#

Oh I see, my temps are chill, but I want my device to last so I'm leaving all stock

#

Amateurs, just dip yo' phones in water

#

😂

tame comet
#

It's how I got my phone to 75°C before... I might have enabled "high" on the Adreno Boost...

sleek torrent
#

Ha mine is 30°C cooler

karmic mesa
#

Oh... My new laptop's GPU idles at 75°C

tame comet
#

Well, 430mhz is pretty low... I have played with clocks before and know this thing can get up to 700mhz with ease and a fan behind it with no issues or artifacts. I think the 670 was just old SD835 that didn't bin correctly or something so they reduced the clocks and slapped a new name on them.

sleek torrent
karmic mesa
#

Just kidding it actually idles at around 40 under light load and 75 under heavy load.

#

It's also clocked at around 2 GHz

#

All 1920 cuda cores

tame comet
#

That was a good year...

sleek torrent
#

You mean 2020

tame comet
#

No, 1920. Women got the right to vote, economy didn't collapse, yet, speak easys (easies?), and the first national radio station opened up.

sleek torrent
#

¯_(ツ)_/¯

karmic mesa
#

Quite a fun time it seems... Though I'm thankful I'm able to experience technology as it is now rather than as it was before. Now that I'm thinking about it, even if I were around before, I wouldn't know how sweet technology had gotten today and the technology that was out then would seem state-of-the-art.

sleek torrent
#

I wouldn't regret if I were a bit ahead

#

Argh censored stuff/message deleted

karmic mesa
#

Sad

sleek torrent
#

Hint- Patrick but Pat is silent

karmic mesa
#

Don't say censor worthy things

sleek torrent
#

I'll DM you what I said? Okay?

karmic mesa
#

Sure

uncut rampart
#

how long does it take to be able to play beta? i was accepted during the last invite wave and have been following the steps to try and install it since, but i've still had no luck stickerGloomy

upper sailBOT
#

@uncut rampart, to join future beta invite waves, learn all about the beta version and the sign-up process in #beta-faq.

sleek torrent
#

Yes

karmic mesa
uncut rampart
#

sqwarlockDed understood, ty for the explanation!!

karmic mesa
#

I had the same issue... I did end up breaking terms of service and fixing it I emailed TGC about it but didn't get a response.

karmic elk
karmic mesa
#

Mhm

tame comet
#

It pretty much makes google go "oh, you are a beta tester now that I look again, here you go."

karmic mesa
#

Yeah, exactly

sage musk
#

Trying to download Sky on my LG K51 phone which has android 10 and 3 gb of RAM. But no luck guess I'll have to stick with my 5 year old iPod touch until I can install it.

noble kernel
#

Hello there ! I'm diving back into Sky and I wonder if I can play at more than 30 fps, when I try to cycle the battery icon, I can only go to the 2 lighting sadly :/

karmic elk
#

Because if developer unlock 30 FPS to some phone it will very laggy

noble kernel
narrow prawn
#

is xiomi note 9 (android 10) still playable in sky?

keen tundra
#

Whenever I enter the game the first time and saw the light of friends turn on. After that I have to leave and enter again because the game gives an error that I can't see either the missions or collect the light. and I don't know if this is a bug. does anyone have this same problem?

near walrus
#

Bruh

#

Finally did andriod 11 listened to us ? That they made a voice assist feature to adjust volume of individual apps :o

toxic harness
#

Anyone else here have a problem that the game crashed when they try to use chat? Luckily I can talk to a few friends via discord. But it's very frustrating 😕

unkempt solar
#

I have an Samsung galaxy Tab S7+ (Android 11) and the graphics are really bad. Even if I turn to highest possible graphics in the settings. I'm not sure but maybe it's because of the wierd format (12.4 inches, 2K, 266 ppi, 120 Hz but 16:10 aspect ratio). Maybe someone have the same problem or the support can help. Thanks in advance Thankyou

karmic elk
unkempt solar
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@karmic elk oh. Sorry.

vivid wave
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Does anyone have the problem that there's a notification said the network is error eventhough my wifi is excellent? and when I delete the game and reinstall, it would crash right at the begining?

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Tell me im not alone please

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😭 😭 😭 😭

ember glade
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I restarted the game and its back to normal

past arrow
teal obsidian
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@unkempt solar try to check your Game Launcher settings (check quote) the graphics quality in game booster plus affects Sky's graphics and by default its set to around 85% I think

vivid wave
vivid wave
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Ah, I solve it!! restarting the game and my phone i delete all the cache works!!

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thank you all, love you guys

rustic fulcrum
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I am once again asking on how to fix the text bug (I've already reported it) it's not a bug in beta, just in live, which is odd, so idk

past arrow
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I'm once again replying you SkyHeadpat that there is no known solution for that. All you can do is #report-a-live-bug if it's so tiny/big you can't read it or leave a feedback which I remember you have already done

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We are players helping each other, not hackers or devs pSkyLove and we can't control devs'decisions and workflow

fervent stone
rustic fulcrum
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Didn't work :(

unkempt solar
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@teal obsidian thanks. but i didn't have this option in the newest version of the game launcher. I can only change between "for saving energy" or "highest performance"

rustic fulcrum
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Guys I figured it out

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Or atleast I fixed it for my sky but if you turn on game booster plus in the game plug-ins app (made by samsung) it fixes the text

rustic fulcrum
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We did it bois XD stickerLove stickerCelebrate SkyYayy

unkempt solar
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@teal obsidian ok. i get the game booster plug in and follow your explanation video and it makes sense. BUT nothing at the graphics realy changed :(

digital finch
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where did the record button next to the picture button go D:

uneven juniper
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@stone pilot regarding your message in #contact-the-mods: moderators aren't developers, and we can't help with game-related things. If you would like help you can ask in this channel to get help from other players! Alternatively you can reach out to TGC support by DMing @compact basaltpSkyLove

teal obsidian
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@unkempt solar try disabling game booster plus and see the difference

proud yarrow
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Can u explain why is Samsung Galaxy A11 does not run on the game and I wanna report this but the system of the game has to much complex just for a single Bug well not a bug more like a massive anger I have right now because I have pay this game on the Pass and I have this new phone and yet I see this word said "Not capable for this version" Are u Kidding,??!?!?!

I HAVE PLENTY EVIDENCE TO SHOW THIS TO EVERYONE.

Pls tell me why

past arrow
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Samsung Galaxy a11 is a 32bit phone. Sky never runs on a 32bit device. SkyHeadpat

tame comet
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The Galaxy A11 is 32 bit.

patent kernel
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Only 64 bit phones can run sky

tame comet
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It's highly suggested to avoid "budget" phones if your end goal is playing sky. Other than Pixels or OnePlus, other budget phones are hit and miss for compatibility or even smooth gameplay. (Galaxy A20 is compatible and 64 bit, but has severely bad lag spikes.)

patent kernel
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The phone I use (Moto z⁴) is compatible and 64 bit, probably the same with other Motorola devices

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I'm no tech person or anything though stickerGloomy

tame comet
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Motorola Play and E series are 32 bit. The Force and Power series are 64 bit though.

unkempt solar
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@teal obsidian ok. maybe theres is a small diffrence but anyways its not better than on other divices and as it should have been. But thanks Thankyou TGCBlueHeart

teal obsidian
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You're welcome ^^
Sky on iOS generally looks better than on android

past arrow
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No legal way. Next time check compatibility and buy a 64 bit device SkyHeadpat SkyHeadpat

proud yarrow
past arrow
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Nobody scammed or robbed you. Sky app requirements are public SkyLook

proud yarrow
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alright tib thx u for massive advice but do not worry I have a plan b

fast hearth
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So I've checked what devices sky is available on, and I've checked what message is supposed to pop up
(Aka: "This device currently doesn't meet the minimum specifications to provide a smooth experience.")
I've been trying to get my friend to download sky, but they don't seem to be able to, yet the message is different. Does this also mean they cannot download the app on their device? (Samsung 11, came out only last year) or does this mean something completely unrelated?

If you find an answer, PLEASE DM me or ping me here, it would be greatly appreciated

ocean summit
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Are headphones exclusive content for apple users?

prisma iris
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they're "exclusive" only because of the limitations of android devices - Android detects external audio differently than iOS, so it's been difficult to implement headphones on Android

tame comet
distant coral
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how do i make it so my phone dont turn off after 30 seconds

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nevermind got it :>

sleek torrent
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I have no clue how so many people buy Samsung A series budget phones

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At the same price some Chinese brands will get you locked and loaded

teal obsidian
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@distant coral open Settings and search for "auto screen off" and change the amount of time

Alternatively,
Settings > Display > Auto screen off

I think it was also called "screen timeout"

sleek torrent
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But hey

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Phones don't turn off while gaming or watching videos

karmic elk
sleek torrent
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Ehm

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Depends

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Oppo phones provide weak CPU and GPU at cheap prices

#

Like honestly

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Oppo is more like for the style and looks

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Realme,Poco,

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Shame OnePlus Nord can't run at 60

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It's like $350

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Or more

narrow prawn
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hi my xiomi redmi note 9 kept crashing, anyone experiencing the same?

oblique grotto
#

Same to me

wind ferry
#

Why is my server disconnected and cannot log in to the game

karmic elk
wind ferry
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I'm half of the task

#

😂Sad

karmic elk
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When the server live again just reconnect

fleet token
#

Both my android devices cant connect to the game

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Seems like im not the only one 😂

wet dew
#

Why I'm getting Server error???

karmic elk
torpid moss
wind ferry
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More waiting

sleek torrent
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Man, I waited an hour before entering and still there were issues lol

#

I wasn't even hyped 😂

main trench
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sobs in server issues stickerGloomy

peak gate
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Server issue again stickerCold

wet dew
#

Every New Season Getting new Errors and bugs its not good ... spoiled everything !

faint isle
#

@buoyant epoch

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Try here

main trench
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Server issues makes me go SpiritYeti SkyCry

fast hearth
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Server issues for me too :( can't open the game

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Me and my friend are ap holders we didn't receive 10 seasonal candels at the start of season and we pre ordered it we already spent the 20 candels but we need our 10 candels back which we are supposed to get

prime tangle
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when did you buy it?

fast hearth
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I pre order

prime tangle
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before reset?

fast hearth
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I bought on the first day of preorder

prime tangle
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you should have receive it the moment you purchased it. were any of you receive gift pass?

fast hearth
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No I bought my own and gave pass to my friend in that first day of preorder I got 20 candeks that is sure

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When season started I didn't got the 10 candels I am supposed to get

prime tangle
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oh, your friends are the ones that should get 20 candles while you receive 30 candles on the spot

fast hearth
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Yes I only got 20

prime tangle
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might wanna contact support and see what they say

#

!support

upper sailBOT
#

To contact TGC Support via the menu in-game: Tap the cog icon ⚙️ in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs

The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! SkyGoTeam

fast hearth
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Thank you

buoyant epoch
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I bought a preorder ap but i never got it

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But the game already took my money

fast hearth
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Yes :/

buoyant epoch
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Is there anything i can do?

prime tangle
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as in you didn't get the pendant as well?

fast hearth
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I don't know they said to contact support

buoyant epoch
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But i check and i already paid

prime tangle
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yeah, contacting support is one way to let them check the system

buoyant epoch
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Ok thanks

tame rapids
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Why can't I collect four candle fires to make one seasonal candle?

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My friends has the same situation

prime tangle
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probably not the best channel to ask that, but could be a connection issue?

tame rapids
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Bug?

prime tangle
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or, well, server is having a problem right now

dawn vale
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was just about to ask about that, it seems like a lot of people are having this issue after a quick search on the discord

tame rapids
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All right

prime tangle
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the server was down multiple time just now. so might as well wait a while

dawn vale
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it's probably due to server stuff yeah. hopefully things are fixed n stable soon :o

storm lichen
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Assembly winged lights??

fervent stone
storm lichen
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Oh sorry. And thanks. I misclicked and didnt check the cannel.

sleek torrent
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Bugs,Server issues,etc

cedar isle
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I just bought candles, but they won't be paid.

past arrow
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!support

upper sailBOT
#

To contact TGC Support via the menu in-game: Tap the cog icon skygear in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs

The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! SkyGoTeam

true trellis
# buoyant epoch But the game already took my money

You might wanna provide a receipt number sent by Google as a proof of purchase (I'm sure they usually send one thru email, I think, but I'm not sure 😅) when you contact Customer Support Team, just so they will easily locate it for you 👍

zinc kettle
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Is there a way to change languages in android?Nevermind, I read the previous messages pEyes

fast hearth
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Hello. My friend's account data has disappeared. It happened suddenly.
She does not have a Google account.
I don't seem to remember the recovery code either. Can I get her account data back?

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My friend and i are Japanese

past arrow
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If that won't help, contact support inside game.

If you have 2 accounts on 1 device (which is officially not supported) and don't have any ID, support most likely can't help.

fast hearth
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Thank you

upper talon
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Anybody else on android having issues with meditation quest today? My keyboard isnt coming up and I cant complete

past arrow
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It may be server issue. Go home and use the return shrine or return in less busy hours.

upper talon
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I think youre right, I got it to work a bit ago. Heavy server use on first day of assembly has my LG all out of whack! Thank you👍

prime sun
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Why isn't my bluetooth gamepad being detected by the game?

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I'm trynna play with a controller but it doesn't works

past arrow
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!controllers

upper sailBOT
tranquil tulip
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I just updated my phone and now each time I encounter an unlit candle, player or any press-able icon my phone vibrates

How can I turn it off

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I never did that before and it's just a sensory overload especially lighting a candle cake a;sldk
I'm on Android 11

tame comet
tame comet
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Touch interactions

tranquil tulip
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i always had those enabled though

#

And it never had an impact on sky

tame comet
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It could have been an issue with your previous system version. The game is supposed to have haptic feedback tied to touch interactions/touch feedback.

tranquil tulip
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omg that sucks sobCry I hate the in game vibration feedback so much

tame comet
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Ive had it with the game since June of last year. Toggling that option disabled it.

tranquil tulip
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i guess I'll have to disable that each time I want to play sky HideThePain

tame comet
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#live-feedback might be a good way to let TGC know you would like an option in game. They added sound toggles due to player feedback. cEllieSkyLove

tranquil tulip
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Good point I'll do that tlFoxYesNod

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oh also I used to have vibration feedback for the text icon and hidden corner icons but not the rest

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so now I have nothing a;slkda this is so weird pls

tame comet
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Yeah, all game feedback except keyboard is tied to that setting. Why you weren't getting all feedback before was the previous version your phone was using had a bug. Sadly, it was a bug that benefit you. stickerGloomy

narrow briar
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Hey so I gave my sister the link to join beta as soon as I was notified when it was open, it said she was a beta tester but she never was able to install the app

tame comet
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That is a known issue with Google. At 95% capacity, it bugs out and gives beta status but doesn't. It's weird. She may have to wait until next invite wave. cEllieSkyLove

narrow briar
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Thx

balmy osprey
#

why is the new suit no color?
Is ugly :(

tame comet
sleek torrent
#

But how long did it take? 😂

tame comet
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Eh, at least we got it. pPopcorn

sleek torrent
#

Whew

stable mesa
#

I've been wondering is the big font display a bug in Android 11?

tame comet
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It's a Samsung bug. I never had the issue on my Pixel and I've been on Android 11 since it launched in Sept.

stable mesa
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Oh lmao then it's samsung bug indeed 🤣

#

I thought all Android 11

#

tame comet
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Samsung tied in font size with DPI. TGC has been trying to fix the problem, but it's only one manufacturer having the issue so it's hard to fully fix. Some phones have it work and others don't. They've been pushing fixes to it, but none have stuck.

stable mesa
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Ow thank youu then

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B i g f o n t ☹

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Even when the constellation fixed it's still big like before bahaa

fervent stone
sleek torrent
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I never had it

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Probably because I'm on tab

austere dagger
#

How do I update my constellation?? Its been going really slow and I don't know how to fix it.

stable mesa
karmic mesa
spare sluice
#

Hey, anyone else mot getting their daily seasonal candle from the gift shrine?

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I get mine, but when i collect it i dont acrually recieve the gift?

upper sailBOT
#

To contact TGC Support via the menu in-game: Tap the cog icon skygear in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs

The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! SkyGoTeam

karmic elk
austere dagger
lost tulip
#

What did they mean this device cant support the game? In term of what? I'm confused 😅

lost tulip
past arrow
lost tulip
#

Oh no stickerGloomy stickerGloomy stickerGloomy

lost tulip
past arrow
#

Tell us your budget and we can help to find you a compatible model.

lost tulip
#

Like on my phone now with no decent gpu what it does? The display and sound is abit bad?

past arrow
#

Sky is a GPU (not CPU) hungry app.

lost tulip
past arrow
#

There are many models. And Sky is not only GPU dependent. Therefore there is no such "compatible GPU" list. Check the other requirements here in pins.

lost tulip
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I see. For now, what it does to my phone that I realised is the display a bit bad, not as HD as other's phone. So the display is not as 'pretty' as others then. Sad but the game is nice so far.

sleek torrent
tame comet
#

That's against the terms of service. Please don't discuss installing the game from third party stores or websites. It must be installed from Google Play Store.

karmic mesa
#

Unfortunately newer Huawei phones cannot play Sky due to the ban on Google Play. Sky requires Google Play Services for many features to function including, but not limited to, the store.