#android-questions

1 messages · Page 70 of 1

high turtle
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In app purchases

tame comet
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Pacific Americas, Pacific Eurasia, or the Pacific Island countries? That was a very vague answer. In any event, it shouldn't matter. Did you try the method suggested above?

oak plume
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Yep did

tame comet
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Any other apps having IAP issues?

oak plume
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Pacific island

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Never try other apps 🤭🤭

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Only play with Sky

tame comet
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Have you opened a ticket with Google support? They should have a sandbox app to test IAP without digging into your money.

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It honestly sounds like an issue on their end

oak plume
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Not yet but will try that too.

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Thks for ur help

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I should dig in more in to Google

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And open a ticket with them too. 💋💋 Thks

tame comet
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You're welcome. I hope they can fix it for you.

spring hemlock
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Anybody else having trouble purchasing things from the spirits? I have enough hearts and candles but it just keeps refusing them

oak plume
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@tame comet TGC if it's not working with Google can they add all the items in the shop game in to the web site shop? It will be super cool if they do. It will help those who don't have the IAP's access in Google.

tame comet
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They would need someone to do the accounting for that. TGC, while a great company doesn't have the resources to have someone bookkeeping in app purchases which is why they rely on Apple and Google to do it for them. It is pretty understandable. The nightmare of paying for a CC processor alone isn't worth it. Usually those companies charge 35 to 40 cents just to process the CC for you. Then add in what I said earlier of having a dedicated employee to ensure the payments go on the correct sky ID. They would need a guaranteed income through that method to pay that employee a decent salary.

oak plume
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Oh waouu that much. Ok !
Hopefully my issue will get fixed soon. Thks again @tame comet

tiny bough
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Does anyone know if the glitch in GW Shipwreck (where the game would crash if an android passed through the tunnel to the final area while leading) was fixed?

sly wagon
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yes, it's fixed

tiny bough
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Thank you so much ♡♡

abstract creek
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My game crashes any time I lose a winged light??

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I can't even ||die|| in Eden right now because of it

sly wagon
abstract creek
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Reported but I'm in Eden right now ||Can I still get my candle run done??||

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How long will it take to be fixed?

sly wagon
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we don't know how long, it take quite some time for tgc to read all the bug reports and find a way to fix one

abstract creek
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stickerGloomy ok...

silent horizon
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how to record with google play games (in game record above the take picture button) WITH GAME AUDIO? I'm running nokia 8.1 with android 10

kindred moon
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Hi peeps, so I have this extra entrance next to the gw portal. It says golden wasteland underneath it too but does not take me anywhere.

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A friend tried taking me to the ||office|| using the empty portal and it wouldn't let me through

muted thistle
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that sounds like the next realm -- have you completed golden wasteland?

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if not, then you won't be able to go there at all, whether you're trying to enter it on your own, have a friend drag you through or by following your friend via the constellation

zenith willow
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@kindred moon can u share a pic?

steep cedar
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Hey guys, all the other players in my screen are moving all jittery. They are moving around really fast and sometimes ignores obstruction and terrain. Do you know what's causing this issue? Thanks!

woeful jasper
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Sounds like network? pThink

steep cedar
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Hmmm could be. I noticed that my internet slowed down but not too noticeable. I shared it here to see what else could be causing the issue.

woeful jasper
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Any fps dips? Do you still move the same pThink

steep cedar
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No FPS dips and I'm moving normally. I forgot to say that my game crashed for the first time before the issue I mentioned started happening.

silent horizon
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hmm, it sounds like what I see when I'm in a group of chibi holding hands

steep cedar
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Looking back, it started happening after the game crashed. I'll take a video and maybe file a bug report if it persists.

kindred moon
fast hearth
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That is the entrance to the next area called the Vault

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You first need to finish Golden Wasteland before the portal opens

kindred moon
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Ah, I thought that was the case but the friend said it wasn't necessary to finish the previous realm. Thanks for the clarification!

old knot
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I wish that wasn’t the case, one of my friends couldn’t enjoy the ||party|| because of this

kindred moon
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Also, is it just an android thing or is the sanctuary in general glitchy?

slow trellis
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I can't get the "pray" light it just refuses to finish stickerGloomy

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It stops here and won't complete for some reason SkyCry

fast hearth
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whats the phone requirements to play sky?

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@slow trellis try not getting close to it if not idk

sly wagon
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you need SkyPray emote from vault first floor mochi

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and yes, that smoke is a visual bug

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kizn : you can check the pins

fast hearth
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ahmmmm

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its capped in 30 fps

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i think i meet the requirements

loud laurel
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@fast hearth thats actually happened to me on multiple occasions.

rose pagoda
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I have one more question regarding the Sky account.

I wanted to play on my main Sky account on another device, but it didn't work, just remained the same and didn't switch the account. So I wonder if I am doing something wrong or if Samsung can't do that yet...?

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Like, do I have to log off of my main account on my main device in order to log into that Sky account on my other device?

tawdry sorrel
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GUYS PLEASE ANSWER does the s10+ support 60fps , i did not just buy me a whole new phone just to get pooped on with some 30fps graphics , i havent gotten it delivered yet so PLEASE someone tell me if it runs it. Or better , where i can find a list of phones that can run 60fps if yall too bored to search it up

sly wagon
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if you get the snapdragon model, i think it can run 60FPS buttery smooth, idk about exynos tho

tawdry sorrel
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....whats the difference

sly wagon
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exynos model/global model of samsung tend to have problems with this game, from performance to visual glitches

tawdry sorrel
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oh its an Exynos 9820😭 😭

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omg

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nooooooo

sly wagon
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canada/us version uses snapdragon 855 which can run sky real smooth

tawdry sorrel
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LITERALLY WHt

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IM SO MAD RN

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So the exy doesnt run games in the best graphics?

sly wagon
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and performances, yes, but it's optimized on other stuffs from samsung like soundassistant etc

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In almost every test the Qualcomm Snapdragon 855 Galaxy S10+ outperformed the Exynos 9820 Samsung Galaxy S10. Both devices have the same amount of RAM, same software, same display resolution, same cooling system, and same basic specifications. Thus, we can attribute the difference in performance mainly to the SoC. For gaming, the Snapdragon 855 is the clear winner over the Exynos 9820.
-xda

tawdry sorrel
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:(

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what a waste of money

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i feel like i have bought a nokia or something

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what about the graphics?

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Are the graphics the same on games in both versions?

white crypt
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Silv: "One acc, multiple devices" should work as long as you use the same email.

tawdry sorrel
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but i got a s10 PLUS exy not just s10

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so its better right?

sly wagon
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the SoC is the same i think, so you can refer to that link

tender pasture
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My phone is completely up to date, but still the playstore says it is not compatible. what should i do?

tawdry sorrel
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my mom worked so hard to buy me this ,i hope it isnt bad

sly wagon
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i hope all the best stickerHeart

tawdry sorrel
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💜 ❤️

fast hearth
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mine is capped on 30 fps

spiral estuary
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Can I ask you something

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Was this hair sold in a pack?

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Or have you ever appeared in an event?

fast hearth
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It looks like a cosmetic from a previous season, but I don't recognize it.

woeful jasper
fast hearth
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I don't speak the language in the screenshot, so I'm not sure if it's current Beta content. Please delete your picture, just in case it is.

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Can't find it on the wiki, either, so it looks like spoiler content WorryEyes

topaz reef
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@spiral estuary i'm afraid that's hacked content, so could you please delete that screenshot? sharing hacked content isn't allowed in this server SkyPray

meager crypt
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quick GWslippyPeepoW

exotic ice
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Does anyone know if the glitch in GW Shipwreck (where the game would crash if an android passed through the tunnel to the final area while leading) was fixed?
@tiny bough make sure you installed the lastest version of the app.. And as a second solution, you can wrap someone you know to enter the map first via other chatting app or discord voice call

fiery mauve
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@spiral estuary your post was removed. as you've been informed, that is hacked content.

sharp spoke
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Hi 🙂 i just got s new phone unfortunatley the old one didn’t supported sky so i was playing on my ipad. I love it there but it would be nice to play on phone too when i only have my phone with me. So my question is, is it possible to be logged in to the same account in ios and android at the same time?
If it is possible i tried the recovery steps which are pinned here on my phone, linked the right google account to the android game but no window appeared where i could chose to recover my progress from the ios game. Any idea what should i do?stickerHeart Also thanks in advance StickerHugs

topaz reef
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@sharp spoke, if you're sure you followed the steps in the pinned messages, then i think you should contact Customer Support. they have the tools to help you transfer your progress SkyCandleLighting
(keep in mind, Customer Support has an estimated wait-time of about 4 business days, since they have a backlog right now SkyPray)

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!support

upper sailBOT
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You can contact TGC Support via the Support menu in-game. If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs

storm gulch
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anyone here use a pixel phone to play sky? what is it like? considering getting a pixel as a next phone and i wanna know if it runs sky well

sharp spoke
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Thanks Joshur that was the next thing i wanted to do, but asked here first if anyone has been in a similar situation before 🙂 But i will contact them then stickerHeart

tawdry sorrel
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@sly wagon sorry that i keep annoying you but one last question about exynos. Are the screen quality lower or the same as on snapdragon? Lets say a game has the ultra hd option. If the snapdragon can chose it , can the exynos too? Or is it only bad in fps?

sly wagon
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it's okay, the only difference is in the SoC, so expect the same screen quality. if a game has the uhd option, the exynos should able to use it too i think

tawdry sorrel
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thank you <3

sly wagon
stray birch
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@storm gulch I use a pixel 3a, it runs fairly quickly with minimal lag even with my bad internet. but it sucks up the battery which seems to be the main issue in general with pixels SkyLOL

storm gulch
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@stray birch okay, thanks! stickerHeart

tame comet
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I experience the same thing. Drain of about 20-25% an hour playing on my 3a. No lags, no broken textures. I also had a hard time replicating the wasteland bug and can't for the life of me get this game to crash in sanctuary on my 3a.

tawny wadi
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Can anyone help me fix my QR scanner T_T Like literally isn't working! I restarted multiple times;;

sly wagon
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do you have 3 QRs active?

tawny wadi
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I have none

sly wagon
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have you given sky permissions to access your camera?

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or try use links

tawny wadi
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Yep, it was working perfectly fine until yesterday

sly wagon
tawny wadi
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It's already allowed T_T

sly wagon
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oof, how about a reinstall stickerGloomy

tawny wadi
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I'll try to reinstall, thanks!

sly wagon
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you can try use links tho, and open it in sky

tawny wadi
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Oki thank you T_T

prime dirge
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a list of devices that can run 60 fps... hmph. i can do that.

mystic arrow
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Does the game support 120fps?

solemn crypt
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no

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your phone would kill itself

sly wagon
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nope, capped 60fps

mystic arrow
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I have played a lot of 120fps games my phone handles it pretty well

solemn crypt
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Sky is not "a lot of games"

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sky is extremely resource intensive

sly wagon
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imagine a console quality game forced to be running 120fps on a phone...

solemn crypt
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prepare to have your processor melt down

sly wagon
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since the game is super resource intensive, i don't think it's possible, or if it's possible, your phone will have a really bad time

tiny herald
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I know next to nothing about how phones work but
I bet

prime dirge
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does your phone screen even support 120hz

tawdry sorrel
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@sly wagon ok...ok i get it im annoying but i swear this is my LAST EVER question about this sh. If i buy the s10+ exynos and its android 9...can i upgrade it to android 10?

sly wagon
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if there's an option to update from Samsung, then you can

karmic mesa
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The S10+ "should" be upgradable to Android 10. It's new enough and considering they released Android 10 for the A20, it's likely they also release it for the S10+.

fast hearth
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@tawdry sorrel i recommend not buying anything with an exynos processor

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try and get an american import samsung if you really want an s10+
or buy from a brand like OnePlus

tawdry sorrel
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i have an s10+ but exynos

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i just want to know if its compatible for android 10 upgrade

tame comet
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Only two manufacturers guaranteed to update your phone in a timely manner is OnePlus and Google themselves. Every other company is usually a month or two behind on security patches.

karmic mesa
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And that's mostly because they want to make everything proprietary and custom to their own devices.

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Samsung changes a lot of things.

tame comet
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Well, since Android 9, everything 'proprietary' is on the vendor partition. That doesn't need to be updated when a new security patch comes out. So, there really isn't a reason for the OEM to not send updates when they come out

sharp spoke
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Hey 🙂 i had a question earlier about transferring progress from ios to android, following the steps which have been written here in the pins.
The soution was:

  • deleting the app
  • log in to the google account which i added in IOS
    (previously i was in my main google account which i use for different purposes)
  • download the game again
  • then link the account in the ⚙️ menu following the steps Ktjn wrote here.

This way it works properly.
So in my case, the missing step was downloading the app, while being logged in the same google account i used to save the progress in ios.
I hope it helps, if anyone else has or will have the same problem.stickerHeart
This instruction can be found in the game support menu, but was missing from the discord description stickerHeart

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Also i went through almost all the maps now and the only place i had a little trouble was citadel. Is that a common place, where android users experience some lagging or it was just my phone? stickerHuh (srry about the massive amount of questions sqwarlockDed )

spiral estuary
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Does anyone know the names of spirits?

karmic mesa
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The names of the spirits can be found in game. Simply go to their constellation and click on their icon. The name of the spirit should appear over their head.

clever lantern
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Are the seasons in the past going to repeat?

tame owl
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@clever lantern that's not an android question, but no they will not.

clever lantern
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😅My bad@tame owl ! Tnks for the info

worldly sequoia
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Do you guys also crash when you try to take photos in Sanctuary?

tame comet
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I have heard of issues where people crash in the new area. Only suggestion I have is ensure all background apps are closed by opening your recents tab and closing all other background apps and try again

desert forge
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Is there anyway to turn down the game volume? because it's pretty loud when I'm listening to music..

tame owl
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i dont believe there is

tawny wadi
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oof, how about a reinstall stickerGloomy
So I reinstalled but it didn't work T_T, I think I'll just have to rely on clicking on links for now,,,

candid inlet
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Does anyone here play on oneplus 5 series?

fast hearth
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I have a OnePlus 6

candid inlet
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Is running the game laggy?

fast hearth
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on the 6, not at all

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from what I remember of the 5's specs, I would be very surprised if it lagged on there

prime dirge
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from my understanding oneplus 5 is even 60fps capable

karmic mesa
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The specifications check out. 60fps looks like a high possibility.

fast hearth
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it's a fantastic budget phone

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like

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it has no right to have specs as good as it does for only $200

karmic mesa
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That is 100% true

woeful jasper
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Probably just missed the 60fps mark

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Same specs as V30, which had 60fps while Android was still in beta, but was disabled close to launch

fast hearth
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Does anyone else's phone heats up in 60fps mode but phone stays cooler in high definition mode?

karmic mesa
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Yes, it's completely normal for 60fps to perform hotter than high definition. Considering, high definition mode runs at 30fps.

fast hearth
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K makes sense

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high def 60 when

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hopefully the switch can hit that considering there's only one device on the platform to optimize for

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...wait, no

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there's two

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with the upgraded model and all

karmic mesa
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Yeah

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Three if you consider the switch lite

fast hearth
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Is it not in switch yet? Thought it was lol

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i'm pretty sure the switch lite at the hardware level is the same as the newer mainline switch, yeah?

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not yet, no

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they're working on it

karmic mesa
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It probably is. I think the only difference between the switch lite and their original is the battery size.

fast hearth
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I see. Id imagine switch would be high def 60 fps by default with no option to change the graphics

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well the new switch model (and, i'm pretty sure, the switch lite,) does have upgraded hardware over the original

karmic mesa
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It's still plausible to have the graphics options still there for battery consumption considering the switch is a mobile console

fast hearth
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that too yeah

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Very true

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i tried looking up hardware differences

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what's confusing is they um
both apparently have a tegra x1???

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but like the newer one has a more powerul version or something

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that's not confusing at all /s

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Maybe overclocked somehow

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My guess, I'm not sure how that stuff works lol

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it's a different revision entirely i think
called the mariko or something

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i know a little bit about it
not too knowledgeable about hardware though

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Honestly I doubt lite will be more powerful than standard though.

karmic mesa
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not likely.

fast hearth
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What resolution is high definition mode on Android?

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apparently i'm wrong
the switch lite has the specs of the original model, not the newer one

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uhhh, i'm not sure

karmic mesa
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The resolution differs from device to device

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720 on the S7

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About 320 on the A20

fast hearth
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honestly high resolution mode looks the same as high performance to me on the OnePlus 6

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320p????

karmic mesa
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Yeah

fast hearth
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the phone itself is basically 1080p but with a 21:9 aspect ratio

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Are you referring to one plus 6?

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yeah, edited to clarify

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my bad

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I feel the same for the regular s10 lmao

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High definition looks the same as 60 fps mode to me aswell

fickle flint
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Guys, is there any way to improve performance/frame rates in android? Sky works smooth for me at home, but the second I swerve towards the realm doors, it has quite a delay.

fast hearth
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what phone do you have

fickle flint
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Same goes for Wasteland and Valley.

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Samsung.

fast hearth
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Which samsung

fickle flint
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A50s, specifically.

fast hearth
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let's see

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ouch, that's an exynos processor

fickle flint
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Alright, gonna read that. BRB.

fast hearth
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not good

fickle flint
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Oof.

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So no chances of better performance?

fast hearth
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If its anything like the s10 putting it on high performance mode will turn off the cpu limit, you could try that.

karmic mesa
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I play on an exynos processor... It's not the greatest but it does get the job done.

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Are you running Android 10?

fast hearth
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i mean, you can tweak the graphics settings ingame

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using samsung's game booster or whatever it is also helps if it comes with that phone

fickle flint
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I'm already on the lowest graphics most of the time.

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Are you running Android 10?
@karmic mesa how do I check?

fast hearth
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i remember someone else here found that temporarily blocking all background processes helped

fickle flint
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Well... I'm new to these things. I already tweaked my game booster as much as I can, but it doesn't really change much.

karmic mesa
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There's a little program called game booster plus. it gives you the option to adjust the internal resolution of the game as well as limit the frame rate.

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You can find your Android version in your settings under about phone

fickle flint
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Found it. It says Android 10.

karmic mesa
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Game booster plus is compatible with your device

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You can find it in the Galaxy store

fickle flint
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Alright, I'll check it out now. Thank you!

karmic mesa
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Whatever place that your device lags may always lag. I run on the Samsung Galaxy A20. Trust me when I say I don't get the best performance. Paired with game booster plus. The game is playable.

fickle flint
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What android phone would have the best possible performance then?

fast hearth
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Just about anything with snapdragon 865

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if you're on a budget, buy a oneplus 5
in the US it's only $200

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Apparently asus made a an rog phone with it but I don't know if its a good phone overall

fickle flint
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Snapdragon 865. I'll take note of that.

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I don't think I've heard of Oneplus 5 over here, but I'll try and check.

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The ROG phone seems expensive, oof.

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Availability is also an issue for me.

fast hearth
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I wouldn't spend that much just to play video games on a phone xD

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OP5 is a solid phone in general
i have the 6 but i know a guy back at my church with the 5

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runs great

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Yes if you got a tight budget

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I'm normally prefer samsung phones. Never owned anything else lmao.

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oneplus is basically samsung but cheaper

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no drawbacks, really

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actually, the one drawback would be limited carrier availability

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i switched off verizon when i got mine

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What about SD card

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I haven't kept up with one plus lately

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no SD card support on the 6, not sure about later models, but 128 GB of storage is enough for even me

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I remember samsung still having more features but its not as fast and snappy as one plus

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and i load a metric ton of games on my phones
factor in wii and gamecube emulation
and hoo boy

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I'm curious if snapdragon 835 can run with in 60 fps mode

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the 6 has an 845, and that can

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i'd assume so

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Theres a chance 845 could be the minimum lol

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I was wrong about the 835 being closer to the iPhone 7, it probably can run sky at 60fps

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Pretty sure iphone 8 can run the game at 60fps. And one plus 5 came out the same year, with equivalent specs.

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All depends on optimization i guess

vale gazelle
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So a friend of mine that lives in the US started playing sky and it automatically made it English. Is there a way to change language settings. She has a Sony experia xz2 if that helps

tame comet
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Cobalt, the difference between the X1 and X1+ is the LPDDR ram and the process node. The OG X1 was built on the 20nm process by TSMC and the X1+ is on 16nm by TSMC. This let's the X1+ clock a little higher due to space efficiency. The OG X1 has LPDDR3 while the X1+ has LPDDR4

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I think the game changes language depending on what they set their phone's language in settings to on the phone itself, no?

vale gazelle
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Ooh I see thank you stickerHeart

high turtle
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@fast hearth I'm on 835 and yes It can run 60 fps perfectly

ornate garden
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Ummm I need help about linking gmail with sky and switching accounts

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Ummm I need help about linking gmail with sky and switching accounts
@ornate garden can someone help me

naive pollen
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@ornate garden Hi there. What sort of issue are you having specifically? Troubles linking your sky account to your gmail, or you've already linked your gmail and you need to use another?

ornate garden
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I have sky connevted to a gmail account already, but i have to delete that mail account due to reasons. So I was thinking can I switch my sky data from one gmail account to another?

naive pollen
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@ornate garden Oof sorry for the late reply (and ping), but yes its possible to switch your gmail account, just not by yourself. You'll need support to help you with that. Just send in a support ticket at the following link, and they'll get back to you in about 5 days (avg waiting period).

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!support

upper sailBOT
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You can contact TGC Support via the Support menu in-game. If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs

dusky garden
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Hi I invited my cousin to play the sky game, but sadly her phone is a Samsung j7, is there something she can do ,besides buying an phone?

woeful jasper
naive pollen
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No, Fritzypopsy. Sadly there is nothing she can do besides acquire a compatible device. The J7 has a 32-bit processor. Sky needs 64-bit.

tired trail
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None of the J7 versions will support either

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Buying another is the only option stickerHeart

fast hearth
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how do u check mobile vulkan version

teal obsidian
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Can someone offer me some advice? I normally have this option (Disable HW overlays) turned off and my instrument in-game is laggy when I play. When I turned it on, my instrument plays smoothly. However, is it a good idea for me to leave it on? My device is Honor Play COR-L29. https://m.gsmarena.com/honor_play-9230.php

Just DM or tag me if this gets buried.

summer seal
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It mainly increases the power consumption and reduces the life of phone a little.
Not the long senile life, it will still work. but the young and active life, playing high end games and all XD

Watch out for the battery drain tho

fast hearth
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can anyone tell how to check vulkan version?

teal obsidian
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It mainly increases the power consumption and reduces the life of phone a little--the young and active life, playing high end games and all XD
@summer seal

What do you mean?

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By Young and active life

summer seal
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When your phone handles anything you throw at it.

teal obsidian
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Is it worse than using Performance mode?

summer seal
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Yes

teal obsidian
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Ohhh. I'll use performance mode instead then. It can also make my instrument play smoother...

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Thank you very much.

summer seal
#

How much more years do you want to use this phone. I think life shouldn't matter now it's old

teal obsidian
#

I'm expecting it to die this year. 😂

#

I guess till December?

summer seal
#

Then use it as much as you want

#

At any mode

teal obsidian
#

I would like to get the most out of this phone before it stops working. ><

#

I bought it last year on February.

fast hearth
#

@fast hearth well you could either try to look it up online or install an app like AIDA64 that runs a device scan

fossil isle
#

My friend's phone show this when she downloaded sky, what does this mean ;-;

sly wagon
fast hearth
#

And this. The device doesn't support the necessary Vulkan versions, it seems.

#

is it possible to change bulkan version?

#

v*

humble gulch
#

Is anyone else getting connection notifications? My wi-fi is working fine, but I haven't been able to connect since around 8 pm EST last night i have a Samsung Galaxy S8

naive pollen
#

This often happens when Sky is experiencing server issues. It may be regional. It may be global. Best thing to do for now is quit Sky and try again in a bit.

#

Then again, if you haven't been able to connect at all since 8pm last night then you may be experiencing connectivity issues on your end. Can you try switching to data and seeing if that helps?

fast hearth
#

is it possible to change vulkan version?
@fast hearth yes, by getting a new phone

spring basalt
#

yo where is the green light? i always forget,,

naive pollen
#

Coloured Light Quest - Green LightGreen, Daylight Prairie (Credits to Wren)
The green light is located in the Bird Nest area of the Daylight Prairie. The Bird Nest is the area to the right of the Butterfly Fields (the first large map of the Daylight Prairie with the large spherical rock structure) behind a constellation gate. You may need to wait a few minutes for the manta to drop the light. Eventually, the green light will land on the little island behind the largest floating island.

spring basalt
#

Thank you!

ornate garden
#

@ornate garden Oof sorry for the late reply (and ping), but yes its possible to switch your gmail account, just not by yourself. You'll need support to help you with that. Just send in a support ticket at the following link, and they'll get back to you in about 5 days (avg waiting period).
@naive pollen tyy I will try it

strong kayak
#

does anyone having game crashes when taking pictures?

fast hearth
#

that's a known bug, yeah

#

file a bug report with Skybot

#

Is moto G⁵s plus compatible for sky?

tame comet
#

All other specs show it should work

#

That is if Motorola built Vulkan in the Kernel.

prime dirge
#

it says here g5s plus uses an adreno 506... which is one of the potato ones 😐

untold solar
#

My friend is on an android but she can’t see sky on the google play store, Is there something wrong with her device?

tame comet
#

It might not be compatible. What is the model of her phone?

untold solar
#

Galaxy s6

tame comet
#

That would be why. The last official update from Samsung for the S6 was Android 7.0 and the game requires 8.0 or higher

untold solar
#

Oh okay I’ll dm her that thanks a lot!

tame comet
#

You're welcome. Sadly, the game requires a newer OS. Nougat came out 4 years ago

tiny geyser
#

is the screenshot bug in sanctuary fixed yet?SkyShrug

tired trail
#

nope

static ridge
#

little late to the conversation, but if someone is getting that checkbox screen, it means they downloaded the APK from a third party source as well as their device not meeting the criteria to run Sky.

#

Is moto G⁵s plus compatible for sky?
@fast hearth unfortunately not a compatible device

#

Galaxy tab s6 is compatible
galaxy s6 is not

#

i think we have a fix in beta for the android screenshot issues, but that patch hasn't gone to Live yet.

tiny geyser
#

thanks for answering my question

fair marsh
#

I've been experiencing something weird related to connection that only happens when i play Sky, so i don't know what to think about it.

It's not all the time but it's like 70/80% chance to happen every time i start playing, i'm starting to think maybe is OS related but i'm not sure, so i wanna hear what y'all think.

Ok here it goes, when i'm playing a lot of the times i lose my WiFi connection, it goes completely grey, i go into my WiFi settings and the connection is fine with a strong signal, as soon as i switch back into the game, i lose the connection instantly, go back into settings connections is fine, return to game, gone instantly.

#

¿It's that on my end?, ¿isthe game messing with something in my phone causing that to happen?, idk.

tame comet
#

What device do you have? That does sound like something is going on with the Low Memory Killer. Need to know your device and specs first though

fair marsh
#

It's a pretty low-end phone i got gifted.
Umidigi A5 Pro.

#

But i found it weird because it began to happen 2 months after i started playing Sky (I started at Android release in April, so the issue began near June. EDIT: or at least that's when i noticed it, it was pretty annoying).

#

¿Maybe an update?

prime dirge
#

can you explain what you mean by "it goes completely grey"

fair marsh
#

It's like someone turned the WiFi off.

#

And show the “?" In the wifi icon.

#

I could try to catch it in video.

prime dirge
#

sometimes the phone waits until a connection fails before it checks if there really is internet or not - i'm not sure how the connectivity check works, but on my Samsung, for instance, it only switches me from Wi-Fi to LTE after i open the browser and it detects that it is slow

fair marsh
#

Interesting, i thought about it.
Because it dissapears i guess when it's updating the status of the WiFi.

#

Pretty weird.

#

It has to be related to that, doesn't seem to be really related to the process dying at all.

iron karma
#

Anyway I have something in my mind all of this time

Does TGC choose to support Android Oreo because of the ||Oreo||

karmic mesa
#

hmmmmmmmmmmmmmmmmmmm

hollow spindle
#

I don't think that's really the reason because they want the game to be supported in most devices... unless pEyes

karmic mesa
#

They made one clear obvious reason why they did not support Android 7.

#

I will not speak the forbidden word but... Yeah

iron karma
dapper bronze
#

at least Android 8.0@karmic mesa

karmic mesa
#

yeah

tame comet
#

Android 8.0 API brought "clusters" for apps which I assume they use for chat purposes.

static ridge
#

Haha, just a delightful coincidence.

karmic mesa
visual chasm
#

I have a question, well I saw that the pins in the sky shop can be used in game. I have an android, will the pins work with an android or not? Since I might buy one i wanna be sure before hand^^

tame comet
#

They did change the description to say they will work with an Android NFC enabled device. You can see if your device supports NFC by checking settings - connected devices - connection preferences.

visual chasm
tame comet
#

Yes. That would be it.

visual chasm
#

@tame comet thanks^^

fast hearth
#

i recommend setting up Google Pay if you guys have NFC too
no more having to drag your credit/debit card out of your wallet, just unlock your phone and tap it to the little machine if the restaurant or store or wherever you're at supports it

tame comet
#

Turtle, or anyone else who doesn't know if NFC option works on their phone, I would suggest getting a cheap NFC chip online for like a dollar if STAR is a make or break for getting the pins. There are a lot of apps in Google Play store that will read unencrypted NFC chips.

tame comet
#

Or, if getting a chip isn't feasible for money conatraints or other things, if you have a debit or credit card with the attached icon or similar, it might have an NFC chip in it also to test with on your phone. Just tried my PayPal and Venmo card and my phone was able to "see" the chip, but since it's encrypted, it was just a jumbled mess, which is expected.

fast hearth
#

but yeah, modern credit/debit cards all have NFC in them

prime dirge
#

also student ID cards... muhehe

deep lance
#

My friend wants to download sky but once it finishes loading it keeps on restarting

#

im not sure whats causing this problem so what should she do?

fast hearth
#

try a different network?

kindred moon
#

Hey android users, anyone else experience this where a friend tries to fly you through the gw but you guys keep losing each other every. Single. Time? 🤬

#

Just wondering if it's an android issue or something else

stuck garden
#

Hey android users, anyone else experience this where a friend tries to fly you through the gw but you guys keep losing each other every. Single. Time? 🤬
@kindred moon Pretty sure it was the server merge. This happens to me and my friends too, that's why we always unlock warp 😂

broken turret
#

Sky not appearing in play store, what do?

deep lance
naive pollen
broken turret
#

Incompatible :c

naive pollen
#

Were you able to download Sky before this?

broken turret
#

Nope

naive pollen
#

Then your device truly is incompatible. There's nothing that can be done. :(

kindred moon
#

@kindred moon Pretty sure it was the server merge. This happens to me and my friends too, that's why we always unlock warp 😂
@stuck garden Can you please explain this warp thing to this noob? I am relatively new to the game. 🙈

naive pollen
#

Warp is an unlockable action found in any friendtree. It allows you to instantly teleport to your friend's side when you're on the same server.

kindred moon
#

Oh, that's called warp? Thank you!

naive pollen
#

You're welcome :)

heady niche
#

My friend's game keeps crashing - whenever he enters sanctuary islands, when he's in wasteland and whenever he takes pictures in game..why?

royal ingot
#

@heady niche I have the same problems. It crashes soooo much

naive pollen
#

Hi Ichigo and Jeaniehal, entering Sanctuary appears to be the cause for most crashes on Androids lately. Most have reported either crashing in Sanc or crashing when taking a screenshot in Sanc or after exiting Sanc.

Until TGC rolls out an update that fixes this, it's recommended that you restart your game every time you exit Sanc to avoid crashing. Doing so will allow you to take screenshots anywhere else in the game without crashing.

mild lichen
#

It's not letting me record video anymore

#

No icon

#

Does anyone have the same issue?

lost coral
#

Did you touch the right bottom of your screen?

tropic oxide
#

How can i put translations?

#

I have no translations on my phone

sly wagon
#

you can try gboard, it has a built-in Google translator in it

mild lichen
#

@lost coral yep, only the camera is there, but not the video camera

tired trail
#

Wow, i should've known sooner aquacry

atomic wing
#

trying to figure out if this is a game/internet or android problem. Anyone else having problems with sky children/freinds disappearing even when you holding hands? you being unable to read chat but your friends can read you?

karmic mesa
atomic wing
#

squee thats cute

karmic mesa
#

The not being able to read chat, can be solved by restarting the game (usually)

atomic wing
#

yeah but it goes away and comes back frequently

#

sometimes a few seconds sometimes i do need to restart

karmic mesa
#

As far as your friends disappearing.... That sounds like an internet problem.

#

It could be either on your end or theirs.

atomic wing
#

but its most annoying trying to do a candle run with friends and constantly being forced to let go of their hand cause you/they blink out and in....

#

or your forcibly changed servers from your friend when holding hands

karmic mesa
#

I have experienced server desynchronization first hand. Though it never usually happens while I'm holding hands with a friend.

atomic wing
#

hmm guess ill make another bug report :9

#

😦

karmic mesa
atomic wing
karmic mesa
atomic wing
#

omg your emogies are too much

karmic mesa
atomic wing
#

^_^

#

are they from an anime show?

karmic mesa
#

Idk, they're part of one of the servers of that I'm in.

atomic wing
#

Nice

#

Thank you btw

#

sorry, kinda out of it

#

long day

karmic mesa
#

I understand that

stark quarry
#

Hi Ichigo and Jeaniehal, entering Sanctuary appears to be the cause for most crashes on Androids lately. Most have reported either crashing in Sanc or crashing when taking a screenshot in Sanc or after exiting Sanc.

Until TGC rolls out an update that fixes this, it's recommended that you restart your game every time you exit Sanc to avoid crashing. Doing so will allow you to take screenshots anywhere else in the game without crashing.
Thanks, I was shocked because the game crashed immediately after pressing the screenshot button SkyLOL

tame comet
#

I am 90% sure it is something to do with memory. All other areas use 600Mb max of memory, even Eden and ||orbit|| but Sanc uses over 740.

#

That's when I use battery saver mode. God knows how much it would use on higher settings.

prime dirge
#

isn't sanctuary one of the most open levels in the game... *sniff sniff* do i smell a memory leak?

forest rose
#

Is there a way to mute the game sounds and music to listen to other music better

tame comet
#

That could be why some of us don't experience the crash. Some manufacturers don't upstream their kernel like more developer centric phones, like Google and OnePlus (those are usually only a few patch revisions behind... My Moto Z2 Force was at 4.4.70 on stock kernel instead of 4.4.191)

naive pollen
#

Sorry, Turtle, there isn't an option to mute sound in-game at the moment. If you have a Samsung phone, you can use Sound Assistant to mute Sky manually. And if you're on IOS you can play a blank track found in #sky-music to mute bg sound in-game. Otherwise, you're out of luck.

tame comet
#

Lower kernel version means they are more susceptible to memory leaks

forest rose
#

Ok thank you 🙏

naive pollen
#

Np SkyTada

fast hearth
#

huh, TIL

tame comet
#

If you ever have any random kernel questions, Cobalt, hit me up in DMs as it isn't sky related usually. I have been playing with kernel sources for the last 5 years. But yes, if there is some odd memory leak, older devices or ones developers don't keep upstreamed with Linux main line will be more susceptible to that issue due to being out of date. There are always improvements to Linux source. I get update emails weekly on the stable updates and push them to my phone.

oak leaf
#

How do i turn off music?

prime dirge
#

as was just asked, you can't

oak leaf
#

Oh didn't notice

#

No way to turn off even while listening music?

#

Not with headphone

naive pollen
#

If you're on a samsung device, yes. If not, no not really

oak leaf
#

🤦‍♂️

#

Ok alryt thnx

naive pollen
#

Np

karmic mesa
#

Actually, not all Samsung devices support that feature.

prime dirge
#

re memory: games like sky don't freely grab from one big heap for most allocations though, they create object pools ahead of time so almost all memory is preallocated.

naive pollen
#

No, just the newer ones. Not that we're splitting hairs or anything

karmic mesa
#

Hehe

#

My Samsung Galaxy A20, while running Android 10 lacks a lot of the features that Android 10 is supposed to have.

#

Like a screen recorder in the notification shade.

#

Geez

naive pollen
#

Well, for an entry-level device it seems to hold its own in other aspects. I wouldn't be too miffed about a few missing features.

karmic mesa
#

That's certainly true

#

I'm a little surprised it even plays Sky

#

Which I have to say, TGC is doing an excellent job with performance optimizations. When I went to the forest today I had the smoothest experience I've had yet.

naive pollen
#

Agreed. I no longer dread Forest for the same reason.

karmic mesa
#

While lag does still exist. I have noticed instead of a continuous lag, there is a small lag spike and then it holds clear.

dire gyro
#

Hello everyone

#

I kinda came for help hehe

#

Couldn't find answer in pinned messages so I just message

#

Umm if my phone doesn't have Google Services, can I play Sky properly?

#

It's a Huawei p40, released after the Google separation from the Chinese company

heavy jackal
#

^^^ more specifically, they can't move at all sadly

woeful jasper
#

Far as I know, you cannot play Sky through ToS approved means SkyCry

fast hearth
#

hello .. :) just wanted to ask. how do I re download realms? just reinstalled the game but it doesnt re download all the realms.. my game crashes a lot after the update. maybe itll be fixed through redownloading it.?

sly wagon
#

sky download realms in game after you unlocked it, so just reinstall and log in

slender agate
#

Does anybody know any apps or wizardry that lets you mute/turn down the volume of the game and nothing else so you can play music while you play?

naive pollen
#

@slender agate Sound Assistant if you're on a Samsung compatible device. The mute button if you're on anything else 😩

sly wagon
#

separate device to listen music on pCry

blazing zenith
#

am i the only one that keeps crashing when taking pics, ive just tried taking a pic 3 times and it crashed in all those times

#

in the same place

slender agate
#

@slender agate Sound Assistant if you're on a Samsung compatible device. The mute button if you're on anything else 😩
@naive pollen Sound Assistant worked perfectly!! Thank you so much, this will tide me over until TGC adds an ingame way to do it ^^. ❤️

naive pollen
#

Nope, its not just you crashing. Taking screenshots was a fairly common issue a while back, but several updates have since patched this.

Are you by any chance taking pics in Sanctuary?

slender agate
#

am i the only one that keeps crashing when taking pics, ive just tried taking a pic 3 times and it crashed in all those times
@blazing zenith no, Sanctuary always crashes my app if I try to sg through the ingame button.

#

It happens in other places too but there it's pretty much guaranteed it'll crash.

naive pollen
#

Hey Damien! Glad to hear it worked for you. It's been such a sanity-saver.

#

Yeah, screenshots in Sanc is a guaranteed crash for most Android devices right now. The best thing to do - if you want to continue taking pics in other realms - is restart your game immediately after exiting Sanc.

slender agate
#

Oooo

#

I didn't know about that last tip!

sly wagon
#

screenshot in sanctuary is probably a memory (RAM) issue since sanctuary loads a lot of resources

#

my phone with 8GBs of RAM has no issue running it, changing graphics, screenshot etc

naive pollen
#

Someone did mention Sanc triggers a memory leak of sorts. Thats why restarting the game after exiting it helps.

rapid tapir
#

Hi! New to the group and have not yet played. I just bought a brand new 2019 Samsung Tab A and I'm not able to download the game from the market. I've tried the listed troubleshooting steps but it doesn't clear the incompatibility error. As far as I can tell it has all the minimum requirements including it being 64-bit (not 100% sure)

Does anyone know an actual fix for this or is there a reliable source to download the APK

naive pollen
rapid tapir
#

Ty, but a no go for the link. I still get the incompatibility error. I'm thinking my chipset is 64-bit but the OS might be 32 bit which is why I'm running into the issue but I have no idea how to tell if I'm right on that

sly wagon
#

you won't be able to download maps with 3rd party downloaded Sky game

naive pollen
#

Also I just checked your specs and it appears the Tab A runs on 32-bit SkyDontGo

rapid tapir
#

Dang, so I guess I'm just SOL for now and unless I find a way to upgrade my OS to 64bit. Any suggestions on how I might go about that or is that too far out of the realm

naive pollen
#

Very much out of the realm for your Tab A

fast hearth
#

bear in mind that we can't really support you on this kind of thing, but maybe LineageOS is available for your device
if the chipset actually is 64 bit ofc

naive pollen
#

We dont recommend fiddling with your device on this server. It may cause more harm than help

fast hearth
#

that's also true

#

if it's your only device, not worth the risk

rapid tapir
#

Completely understood, I appreciate the suggestions though. Very disheartening since this is one of the main reasons I bought the tablet lol

fast hearth
#

i checked

#

the tab A isn't supported

naive pollen
#

Are you able to return the device in exchange for something else?

rapid tapir
#

Yeah it's still in the time limit, I am considering it but for the budget that I'm on I don't think I could get anything better to run the game

naive pollen
#

I understand how frustrating this can be.

rapid tapir
#

Yeah it sure is but at least I'm getting some better answers than what I was getting on Google

#

On a different topic though does anybody know if this game is ever going to be released the PlayStation , maybe I'll just wait till then

naive pollen
#

Ah, Im sorry to hear that. Still, I do.hope your new device would come in handy for something else

fast hearth
#
>budget

oneplus 5

naive pollen
#

Hmm no word on the PS yet, but there will be a switch release this year.

fast hearth
#

it's about the same price

#

specs are miles better

rapid tapir
#

Ty for the suggestion. What's really dumb as I have this cheap Nokia phone that I bought last year for like 50 bucks and it runs the game but the screens too small

fast hearth
#
>50
#

how

rapid tapir
#

My phone provider usually has some good deals throughout the year so I picked it up but it's still just a cheap phone it's nothing special

high turtle
#

cobalt secretly works for OnePlusSkyLOL

fast hearth
#

lol i wish they paid me to shill constantly

rapid tapir
#

Lol

naive pollen
#

Whats your nokia model, if we may ask?

rapid tapir
#

Nokia 3.1 C

#

I mean it barely runs the game but it does run and it doesn't give me the incompatibility error

high turtle
#

Then there are chances that it might lose compatibility in the near future

naive pollen
#

Well its specs certainly outweigh some midrange samsungs, so yeah i'd say you lucked out on the nokia

#

Are there tho? I dont think so

#

If anything TGC is working to increase compatibility

high turtle
#

Yeah but I see people here and there losing compatibility

#

¯_(ツ)_/¯

sly wagon
#

that is a problem with google

high turtle
#

Tru tru

naive pollen
#

No thats simply a bug, fixable with pins in this channel

high turtle
#

Oh ok

#

Gotcha

rapid tapir
#

I know Samsung is planning to release GUI 2 in September, I'm hoping maybe that will help with the compatibility issues. But dang, I just want to play the game I've been wanting to play this game for so long now

#

Welp, back to Journey for now. Thanks to everyone for the information and suggestions

sly wagon
#

best of luck soulfly stickerHeart

naive pollen
#

Np! And have fun on Journey! SkyTada

delicate glen
#

Will this game work on a Samsung note8 or LG Stylo 5?

fast hearth
#

i feel like at this point TGC should make like a simple tool that scans device hardware to see if it's compatible or something

delicate glen
#

Lol. I mean my roomate is upgrading her phone and those are the choices

prisma iris
fast hearth
#

well yeah, but people could get a detailed view of it

delicate glen
#

She wants to know before buying the phone

fast hearth
#

like which part specifically isn't supported

#

ngl i forgot that link was a thing

prisma iris
#

ah, I see, I see

fast hearth
#

@delicate glen have your roommate try that URL

#

oh wait

delicate glen
#

That way she doesn't get stuck in a contract and can't play the game

fast hearth
#

oh she doesn't have the phone yet

delicate glen
#

Exactly

prisma iris
#

is there a possibility that your friend can go visit a store in person to test it out?

delicate glen
#

And we can't exactly go to an att store and play with a phone because stores don't allow people inside and all floor models are locked up

prisma iris
#

ahh, wasn't sure what the decisions were for phone stores

delicate glen
#

Curbside service only 9/10 times

wicked cipher
#

Looking at message history of the server it looks like there are a lot of people who can play on the lg stylo 5

delicate glen
#

If so that would be great, that's a low cost phone

wicked cipher
#

The note 8 has several different variants, some of which can’t play the game, so if she’s buying with sky compatibility in mind that’s probably the lesser of the two options

delicate glen
#

I do see numerous bug reports for the Stylo 5. Which is great to hear that it's playable cuz it's not on the 4

urban bloom
#

Hi, does anybody know if I can turn off Sky's music and listen to my own music while playing? Thank u ~

karmic mesa
#

There currently isn't an official method that is compatible with all Android devices.

#

I do know that certain Samsung devices have the capability to individually adjust apps volumes.

delicate glen
#

My LG does too

#

It's a feature of Android 10

karmic mesa
#

Some devices do have this feature... Not all Android 10 devices have that capability. it would be nice if they did though

fast hearth
#

Is there a way to record a video in game without using the Google play games app? It records more like a screen capture including all the chat bubbles and noises :(

karmic mesa
#

Many manufacturers have a built-in screen recorder.

delicate glen
#

Android doesn't allow internal sound recording :(

fast hearth
#

depends on the manufacturer

karmic mesa
#

most Samsung devices compatible with Sky will have a screen recorder that can record the internal sound without external sound.

delicate glen
#

Lucky

karmic mesa
fast hearth
#

ditto for OnePlus

#

Ah. I have a Google Pixel, and unfortunately it doesn't record videos nicely. Internal and external sound and the annoying icon in the corner of the screen

delicate glen
#

Same with lg

karmic mesa
#

There are some other applications that won't have the bubble in the corner.

#

But internal sound would be a no-go.

fast hearth
#

if you want to do something really stupid

delicate glen
#

I haven't found one that doesn't require either rooting or premium

fast hearth
#

most third party sound recorders, even if they can't do internal sound, can do external sound

#

so what you do, see

karmic mesa
#

Haha, your loop?

fast hearth
#

is you know those audio splitters some headphones use to turn a combination input/output audio cable into a seperate cable for each?

#

take one of those

#

hook an aux cord up to it

#

plug the whole thing in your phone

#

and then suddenly you have working internal audio recording

karmic mesa
#

Yup

fast hearth
#

other """fun""" things you can try involving hooking this kind of thing up to your device while in a discord voice call and watching everyone yell at you

#

Ty for the tips. Kind of annoying though how to records more like a screen capture. Oh well!

karmic mesa
#

It is a screen capture.

#

lol

fast hearth
#

I still have it installed on my phone and use the built-in editor every once in a while if I ever need to for whatever reason

fast hearth
#

I know it's a screen capture that's why it's annoying lol, I meant how you can't get rid of the app icon off the screen and also the chat speech bubbles are included in the video. That doesn't happen on my Apple device. I just wondered if there was a way to change it but I understand that there isn't now :)

karmic mesa
open moat
#

duck mask. will it come back? No white piano is okay, but can I get the duck mask back?

slender yacht
#

the duck mask and winter piano cosmetics will both come back eventually via travelling spirits! SkyTada

karmic mesa
prime dirge
#

maybe we should have this channel renamed to android-tech-support to clarify

karmic mesa
paper meadow
#

Idk if I'm doing something wrong or if it's a bug but in Isle of dawn ||there are 2 white spirits that you have to lead but when I try to the circle and spirit disappear before I can get to the second spirit memory spot||

karmic mesa
#

That is a spirit from a previous season.

slender yacht
#

yup, they're bugged and you aren't supposed to be able to relive their memories. you won't get anything if you do pSkyHeart

paper meadow
#

Ok good to know thank you for the help I would've wasted a ton of time on it without your help

languid olive
#

yes um..

#

the game crashes when i try to take a photo

#

using the camera button

fast hearth
#

@languid olive known bug, don't take screenshots inside sanctuary or after leaving it

#

restart your game after leaving sanctuary for it to not crash

languid olive
#

was about to mention it only crashes there

#

but thank you

fast hearth
#

I have a question about the landscape of the game
Sorry be strange and frightened. But I want you to know where is this place?
I hope you understood me

fast hearth
#

Ok

karmic mesa
paper moth
#

Hi I'm new here and just wanna make sure
I use Huawei tablet and I can't move my sky kid
that mean I can't play Sky right?
sorry for my bad english

fast hearth
#

It's okay manpWow

#

Idk

fast hearth
#

uh if it can't move, that's probably a different issue

fast hearth
#

they changed the order around for unlocking stuff in an update right?

#

like a few weeks ago

prisma iris
#

It’s a new feature that some of the trees have been rearranged

fast hearth
#

so i can quite literally say it's not a bug, it's a feature without joking

prisma iris
#

It’s only a bug if you bought it and it’s showing as unpurchased

karmic mesa
tame comet
#

If you crash while taking snapshots or going into sanctuary, what has helped others is going into your recent apps and force closing any you aren't using. Disabling social media app's chat heads temporarily will also help as that would reduce their RAM overhead.

neat crest
#

hello guys, i have some question, sometimes the text in my game become smaller, and i dont know if its random, any reason why this happens?, because i want the text to stay like that :'3

fast hearth
#

...uh, that's definitely a new one

#

maybe something with device scaling somehow?

short root
#

How to recover and old acc.

#

Please help me...

edgy saddle
#

if you saved your sky ID contact support ingame with it

short root
#

No i didn't

#

Didn't connect it either both gmail and fb

brisk trail
#

what are the missing winged lights you cant get in android? where are they located in ios

fast hearth
#

wandering spirits

karmic mesa
#

If you did not sync your account with Gmail or Facebook or with the third one and you did not screenshot your recovery code as well as no longer have the game installed on any device, unfortunately, your account is lost. @short root

fast hearth
#

since the game came out on iOS first and all
there's been wandering spirits that showed up in the time between the iOS launch and the Android launch that haven't come back yet

brisk trail
#

oh

vernal compass
#

There were 4 traveling spirits that came before the Android global launch that have not returned yet. Eventually they will come back and the numbers between the 2 platforms will even out

fast hearth
#

it's completely randomized so I have no idea when, but yeah, it'll eventually even out

#

make sure you pop in every two weeks for when it shows up lol

brisk trail
#

ofc, thanks u both pAww

vernal compass
#

Nickle, this is not an issue that we can really help you with, you would have to contact the in-game support and see if there is any way for them to recover your account. It's not something that we can do anything about here

short root
#

Yes thank you so much

vernal compass
#

Good luck SkyPray

serene horizon
#

does anybody know if its possible to check when i installed Sky?

tired trail
#

Yes it's possible. It should be in your app details @serene horizon

serene horizon
#

really @tired trail ive looked everywhere. play store, play games, and settings > apps

tired trail
karmic mesa
#

It does not appear on every device. However, Android does track when things were installed. Their applications available on the app store that can give you that kind of information.

serene horizon
#

yeah i dont see that under my app unfortunately. nah im not going to install a random app just to see that haha, i have a vague idea of when, just wanted it for an answer when people ask, or for my sky kid card

karmic mesa
#

I went and found a couple but a lot of them are clunky. They also give a lot more information than is necessary, in addition to making it hard to find. So, while it is possible to find... It may not be worth it to some people.

serene horizon
#

yeah exactly

#

thanks though!

karmic mesa
#

Here's mine though!

#

Then again, I factory reset my device often.

tame comet
#

Your device should be keeping track of data usage. Where it says "used x.xxMb since yyy xx" would be an indicator since the last install date

karmic mesa
#

Hmm

tame comet
#

Obviously, if you uninstalled and reinstalled, this date would reset to the new Install date

serene horizon
#

no i only installed once, where is that section? under settings somewhere?

tame comet
tired trail
#

Every UI is so different from each other jesus towelman

serene horizon
#

hmm, nope. ive never played it on data, so nothing there. battery says "used 13% since last charge" etc LOL

#

memory "629mb used on average in the last 3 hours"

#

i know, everything being different is so annoying

karmic mesa
#

I actually did find an app that will tell you your install date on any Android device...

tame comet
#

@tired trail I am running stock AOSP, so if someone's UI is different, blame the manufacturer for changing it. My OS is the basic Android release built from AOSP source.

serene horizon
#

well first time i played, according to my wifi usage is between may 31 and june 28 XD i think it was around june 25/26 bc thats when i got my new phone and i could play

#

thats my best bet lol

#

its not a big deal really, i thought it would be info every phone would have somewhere

karmic mesa
#

Yes somewhere. Just hidden on some.

serene horizon
#

yeah :/

woeful jasper
karmic mesa
#

Ooooo

#

I must know!

#

Sweet!

tame comet
#

I synced my account two weeks after playing apparently

still eagle
#

Hi sorry, is it possible to sync sky with an account so I don't lose my progress if I switch devices?

slender yacht
#

mhm! you can link your account via in game settings

meager raft
still eagle
#

Ohh thank you!!

mint storm
#

My old “guest” data is still in Sky... even when I repeatedly deleted the game...

My phone type is an android, Motorola 6, and I don’t understand why it saved the old data eventhough I deleted the game and unlink the account
And even deleting Google Play app(Google Play is like Game Center)

Does anyone have any idea?

naive pollen
#

What did you have your guest data linked with? Gmail or FB?

mint storm
#

gmail and Facebook, both unlink for a long time after repeated deleting and redownloading
So the guest account shouldn’t be have been saved
I’m literally debating on factory reset the phone but I’m pretty sure that they are 2 different matter

faint finch
#

how do i play with friends

edgy saddle
#

!qrcode you can send your friends a QR code

upper sailBOT
naive pollen
#

@mint storm Sorry for the late reply, but gmail cannot be unlinked manually. It has to be done via Support, so unless you've done that, the reason why you're still accessing your 'guest' data is bcs its still linked to an active gmail on your device.

What you can try is log out of that gmail, clear Sky data, then launch it again. Just make sure you're not signed into that gmail when you relauch Sky anew.

mint storm
#

@naive pollen pCry pWow wow, thank you so much for getting back to me and giving me a solution!!!
I'll try that next time.
And don't worry, no replies are late, it's better than nothing stickerHug
Once again, thank you Kupo!

naive pollen
#

Happy to help! Just make note of which gmail your Sky appears to be linked to, and log out of that. FB can be unlinked manually so make sure that's done too. Hopefully a fresh data wipe of Sky goes smoothly for you this time. 🤞🏼

mint storm
#

Okay! I'll definitely try that next time and hopes for the best pSkyHeart
Thank you Kupo :)

naive pollen
#

No problem pSkyHeart

sly wagon
#

vulkan is the renderer for this game

#

your phone is incompatible with sky and it looks like you've downloaded sky from 3rd party sites which is against ToS

upper widget
#

i'm sorry i just realy wanted to play the game thx

fast granite
#

hello I want to ask something

#

I asking my friend to install this game

#

but my friend can't find it in playstore

obtuse nebula
fast granite
#

aawe thanks, I ask him if he can use that link. @obtuse nebula

#

okay he alr try the link

#

but

#

is there any other way? i wonder

#

i'm sorry if I so much asking , i want to play with him sqwarlockDed

junior thunder
#

"there's nothing else we can do"

#

no sadly :(

fast granite
#

@junior thunder pCry

junior thunder
#

There are thousands of unique Android devices, so it's hard to list them all. Here is a guideline for the minimum required specs:

-Android 8.0 Oreo or higher
-ARM 64bit with Neon
-At leas 1.5gb RAM
-OpenGLES 3.1 Extension Pack
-Vulkan Version 1.0.3 or higher
-Vulkan Level 0 or higher
-up to 3gb storage to download and install all levels

#

@fast granite

fast granite
#

@junior thunder thank you April pWow

junior thunder
#

no problem!

stuck barn
#

why does android need to log into a google account, google just puts a circle in the middle of the screen and the sound recording is bad bc it relies on your microphone. is it only me? is there a way to get rid of it?

lost coral
#

Do you mean recording the screen?

stuck barn
#

yes

lost coral
#

Android will automatically connect you to google play games

#

Better use external screen recording

stuck barn
#

thats so dumb. android doesnt have any that records in game sound, it all requires a microphone

lost coral
#

Yeah

#

There is a way to just record internal sound

#

Illegal and legal way

#

There is so many tutorials on youtube

#

The legal way is to record the game at a silence place

#

The illegal is in YouTube👀

stuck barn
#

i just want someone to make a useful screen recorder on android but noooo to apple users android is for poor people -_- i just want android to work as well as ios without having to buy an entirely new phone just so i can have apps that are exclusive to one phone system

lost coral
#

Android and ios have their own pros and consSkyLOL

stuck barn
#

they do but google play is getting on my nerves -_-

tame comet
#

It is a security thing. A lot of malware developers kinda screwed it up for the rest of us on that front with some older versions of Android having that open for a long time (back in the Gingerbread/KitKat days) then they started recording and uploading the screen capture data and audio to advertisers and god knows what else without the user's consent.

young wasp
#

thats so dumb. android doesnt have any that records in game sound, it all requires a microphone
@stuck barn I'm using Xiaomi, and it has screen recorder feature. it's record sound in game without recording sound from the microphone.

stuck barn
#

@young wasp thank you! ill look it up

young wasp
#

Xiaomi is a phone brand btw

stuck barn
#

i see

naive pollen
#

Most Android 10 phones come with an in-built screen recorder for your device that allows in game audio recording (without external sound). So if you dont have that on your device maybe look into upgrading your OS

stuck barn
#

yeah im stuck with a samsung s9 -_-

#

i dont want to ask my dad for a new phone when i dont really need mine replaced..

naive pollen
#

Your OS is upgradable Android 10 though

stuck barn
#

idk how to upgrade

#

they really dont give you much informations on phones and OS in america

naive pollen
#

Settings > software update

stuck barn
#

ok i am in android 10...

naive pollen
#

Then you should have screen recorder available in your quick panel up top

stuck barn
#

i see, thank you!

naive pollen
#

Np!

boreal yacht
#

I'm using sky children of the light android version..
How to Creat new account to play again from starting

Reason to make tutorial video for YouTube Channel
My viewers are india people..

naive pollen
#

Hey Fire, one way to do so is to unlink your current Sky account from FB and Game Center. Since you cant unlink Sky from your gmail, you'll need to send in a request to Support to unlink for you.

After that it's a matter of logging out of the gmail on your device so that when you clear Sky's data and start anew, it doesnt try to reboot your old account by auto-linking to your gmail.

#

Alternatively, you could just send in a request to Support to.wipe your game data, but Im not sure if thats been done before or.is possible

#

!support

upper sailBOT
#

You can contact TGC Support via the Support menu in-game. If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs

subtle arch
#

Has anyone else experienced odd control issues with certain kinds of screen protectors? I am on android, I have a plastic based screen protector, and I seem to always have problems with about half of my touch inputs on the controls not registering, or registering halfway across the screen.

tame comet
#

I have an H9 glass protector and have had no issues. I would suggest a screen touch testing app to make sure it isn't an issue with your screen protector.

#

Ghost touches are a thing with plastic protectors when holding a finger on the screen like you would with this game.

boreal yacht
#

@naive pollen
Thanks I will try

subtle arch
#

Ahh okay, yeah a lot of the time it's when I'm holding down the flap key so I can rise against wind or go higher and half the time it will use the wedges, and other times it will act like I'm not touching it at all and I just fall. I will try googling a screen touch testing app. Thanks!

tame comet
#

I don't know if your phone has an H9 protector, but they aren't much more than a plastic for most phones. I got a 3 pack for my Pixel 3a for 10 USD

patent vine
#

I am experiencing no text display issue.... cant see my chat.... my internet connection is good

#

What do i do..... restart , clear cache or something else....

karmic mesa
#

Restarting the game should be all you have to do.

barren hill
#

Damn..why do I always get a glitchy part in hidden forest first sprit gate or I don't wht should I be calling that thing..but it became so blurr and I can't find even find out the actual route

#

I don't know* sorry oops

karmic mesa
#

Whenever you encounter any graphical glitches such as scary clouds or fog in your face simply adjust your graphics settings and it will clear it up. Just be warned, if you had ever gone into the sanctuary in that current play through it may crash your game.

barren hill
#

Well thanks for your suggestions, I noted it down well it's kinda tricky it actually only happens in hidden forest in my server so I guess this will bug will get fixed in next update 😬hope so

#

Sorry for my bad English

karmic mesa
#

Your English is fine enough for me to understand. Graphic glitches should be client-side, not a problem with the server.

inner patio
#

Which Android phones are Sky compatible with?

karmic mesa
#

Any phone that fits within the following categories.

#

Sky requires Android 8 or higher
ARM 64bit with Neon
At leas 1.5gb RAM
OpenGLES 3.1 Extension Pack
Vulkan Version 1.0.3 or higher
Vulkan Level 0 or higher
up to 3gb storage to download and install all levels

If you're unsure which version of opengl or vulkan your device supports, there are apps in the play store that can tell you.

Make sure the operating system is 64-bit. Sky WILL NOT run on a 32-bit operating system.

inner patio
#

Ah, I have an old s6 I was trying to install it on, that appears to be the problem.

karmic mesa
#

The Samsung Galaxy S7 is the oldest S-Series smartphone that is compatible with Sky.

inner patio
#

Yeah, I thought my older phone was an s7 but apparently not. Oops.

prisma iris
#

there's more info in the pins of this channel, including a link to the Google Play Store to check if your device is compatible!

tawny rain
#

I noticed when I record my gameplay....I look back on the vid and it's fading in and out of pixelation- I can't tell if that's just my phone or not, but it's been doing that lately and nothing changes it.

karmic mesa
#

That's called your bitrate. If a video has a low bit-rate it will have pixelization. Some screen recording apps allow you to increase the bitrate. lowering the resolution of the recording can help with pixelization as a bit rate could keep up with the resolution. Increasing the bit rate will increase the file size of the video.

tawny rain
#

Hm, know how to uh....do that exactly? XD sorry-

karmic mesa
#

What app are you using to record your screen.

tawny rain
#

Google play

#

Joy of having an Android....Huff...

#

I didn't see any setting for bitrate on Google okay- oop-

tame comet
#

Yeah, Google Play Games will auto select bitrate depending on how your hardware can handle it. Higher bitrate=more load on your system. Too high of bitrate than your device can handle and you'll have frame rate issues.

karmic mesa
#

Some manufacturers have a built-in screen recorder.

#

Like Samsung or OnePlus.

tawny rain
#

Fffffffff- I've been using 480p but it's pixelation is about the same- awe well. Hope they update for androids soon...

karmic mesa
#

You could try using other screen recorders. Like mobizen. Mobizen does give you power over the bitrate and resolution.

tawny rain
#

Hm, ok-

#

Thank you!

karmic mesa
#

It also supports a clean recording mode. So that you don't have any bubble in the way.

tawny rain
#

Oh fun!

karmic mesa
#

Here is my settings

#

Funny, I used mobizen to screenshot in mobizen...

strong kayak
#

Has anybody got Sky children of the light working on Android TV?

tame comet
#

As in? I have casted my game to my Chromecast

karmic mesa
#

I think they mean running natively

tame comet
#

Android TV doesn't have the needed libraries to run the game natively in the kernel, sadly.

#

I don't even think Android TV supports CTS, which would be a hard block anyway

full parcel
#

As in? I have casted my game to my Chromecast
@tame comet
How do you cast? And is the resolution bearable?

karmic mesa
#

Resolution? Sure. Latency? Probably not.

full parcel
#

My phone would fry

tame comet
#

I think you need Android 9.0+ to have it as an option though

karmic mesa
#

erm

#

I have it in android 7

#

lol

tame comet
#

Yeah, some manufacturers, like Motorola weren't forced to merge that feature until 9.0 though

karmic mesa
#

ah

#

The phone that's running Android 7 that has that option is currently running stock Android... Or as close to stock as It gets.

#

lol

tame comet
#

Yeah, that would be why. AOSP had it implemented whenever Chromecast support was implemented, but Google didn't force manufacturers to have it baked into their settings until 9.0

karmic mesa
#

Google needs to force manufacturers to bake in the screen record now...

tame comet
#

Even Pixels don't have it...

full parcel
#

Cool ill check real quick

karmic mesa
#

I have noticed that scrcpy over TCP IP gave me some really good results.

tame comet
#

At least my 3a doesn't have a screen record option by default

karmic mesa
#

It's supposed to be an Android 10 feature

tame comet
#

yeah scrcpy is a good program, but can trigger false positives for some anti-cheat checking methods.

karmic mesa
#

Really?

#

I did not know that.

#

I thought it used Androids built-in screen buffer...

tame comet
#

Yeah, my friend played Fortnight that way so he could use his mouse instead of his phone screen. Got banned due to cheating when he did nothing else that would cause a trigger

karmic mesa
#

Huh

#

Well Sky doesn't care one way or the other if you're using it.

tame comet
#

Ah, that's right. It's built in on Android 10, but disabled on Pixel phones. I'd need to run an adb command to enable it, booo.

#

Not so user friendly to recommend to anyone

full parcel
#

Looked...cant find it

tame comet
#

Hmm, odd.

#

Are you able to edit your quick settings tiles and see if there is a cast screen one to add?

#

It would usually be a cogwheel or pencil sign like in my screenshot

karmic mesa
#

It's likely to be simply called cast

hardy isle
#

Hi! I've got question, if that's alright.
The game's been crashing a whole lot, so I copied my recovery code, un installed it and re-installed it again. Usually, I simply get my progress back automatically, but that didn't happen this time.
I cannot figure out how the recovery code helps, nor was I logged into Google play games with my original account. Is there anything I can do?

tame comet
#

!support open a ticket with support and give them your recovery code and they can help. Current turnaround time is 3 days per #known-issues

upper sailBOT
#

You can contact TGC Support via the Support menu in-game. If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs

hardy isle
#

Ah, I'll look around, thank you!

tame comet
#

If you didn't pair it with Game Center or Google Play Games, only support can assist in linking it for you

hardy isle
#

Alright, I've contacted them, thank you for your help

glacial vine
#

What's different if I will ask here or in actual question channel??

#

I can't even found that game -_-

vernal compass
karmic mesa
#

That's the difference

#

Sky requires Android 8 or higher
ARM 64bit with Neon
At leas 1.5gb RAM
OpenGLES 3.1 Extension Pack
Vulkan Version 1.0.3 or higher
Vulkan Level 0 or higher
up to 3gb storage to download and install all levels

If you're unsure which version of opengl or vulkan your device supports, there are apps in the play store that can tell you.

Make sure the operating system is 64-bit. Sky WILL NOT run on a 32-bit operating system.

glacial vine
#

I don't even understand this bruh

#

All I see is "that's the difference" And below that is a void for me ;-;

vernal compass
#

It's a post detailing the minimum specs that a device will require to be able to run the game. If your device doesn't meet the requirements, you won't be able to play it

karmic mesa
#

And the difference between this channel and the other question channel is this one specifically tailored to Android specific problems. Whereas, the other one is for game related problems for both platforms.

patent badge
#

Why is Sky not showing up in google play store? Is it not compatible?

woeful jasper
#

80% chance you're playing on a rooted device and you need to enable Magisk Hide. 10% chance that you're using a new~ish Huawei device. And ~10% you're using a pre-8.0 version of Android

#

Think that's about our odds? 😉

karmic mesa
#

I don't know if I would consider a rooted device to be at 80%. I think I would chop that in half. Say maybe 40%, and the other 40% is devices that are running Android 8 or up but are in 32-bit mode and or lack Vulkan.

woeful jasper
#

Guess I'm factoring in pre-release data SkyLOL
It was always that, but then I guess the word beta naturally attracts people who root SkyLOL

#

Like moths to a table SkyLOL

karmic mesa
#

As far as compatibility is concerned.

#

Sky requires Android 8 or higher
ARM 64bit with Neon
At leas 1.5gb RAM
OpenGLES 3.1 Extension Pack
Vulkan Version 1.0.3 or higher
Vulkan Level 0 or higher
up to 3gb storage to download and install all levels

If you're unsure which version of opengl or vulkan your device supports, there are apps in the play store that can tell you.

Make sure the operating system is 64-bit. Sky WILL NOT run on a 32-bit operating system.

woeful jasper
#

Also, its the one thing we do have the ability to fix SkyCry

#

If its not that, then SkyFaint

karmic mesa
#

Yeah, some devices will show incompatible when they actually are. And there are methods located in the pins to help relieve that issue.

tame comet
karmic mesa
#

hmm

tame comet
#

Most likely because it will never pass CTS

spring arrow
#

!ts

upper sailBOT
#

The next Traveling Spirit is scheduled to arrive on August 6 at 00:00 Pacific Time (UTC -7:00)
You can read how Traveling Spirits work here: http://bit.ly/TravelingSpirits

sour tendon
#

What's the maximum number of wings in the Android version?

sly wagon
#

136 i think

sour tendon
#

I have 129

#

The other 7 would be traveling spirits?

sly wagon
#

yeah

lost coral
#

Credit to clement

golden birch
#

Hay guys, what are different graphics settings that is available for who is playing on an Android.?🤗

sly wagon
#

power saver, default mode 30FPS, boosted default mode 30FPS, high def 60FPS (only for capable devices)

woeful jasper
#

Is presentation mode not available anymore? pThink

#

It was 30 fps, with highest res SkyShrug

stiff raven
#

How does one get to "sea of Dawn?" Area

final nest
#

guys how to fix crashing in sanctuary?

#

😭

golden birch
#

The thing is I'm playing at default mode 30 FPS but the FPS are fluctuating between 40-50 consuming more CPU n GPU. Snapdragon 855 though 😁.

final nest
#

like when the sanctuary island word want to pop up the game crashed :( but never crashed before

woeful jasper
#

If it with the Samsung built in fps meter, that generally measures screen re-draws

#

@stiff raven You mean Isle of Dawn? Thats the first level

golden birch
#

Nope I'm using gamebench to measure the FPS. It's a Xiaomi phone BTW.

stiff raven
#

No there's a hidden area there that's in a cave but idk how to get in

#

It's a sea of sorts

woeful jasper
#

With the two person door? pThink

stiff raven
#

No

#

The cave has a spirit door but it leads to a dead end

woeful jasper
#

@stiff raven Oh SkyLOL

stiff raven
#

Even though I saw some footage of a secret tunnel or something there
Idk

woeful jasper
#

That's from a previous season

#

Now its just a bit of a dead end SkyLOL

stiff raven
#

Most other season areas are accessible tho

woeful jasper
#

Its really just that cave SkyShrug

#

It was for a spirit

stiff raven
#

Oh welp

woeful jasper
#

There's some cool orbs at the end of it tho TGCThumbsUp

stiff raven
#

Yeah
Also what's the '?' Mark on one of the stone things in the vault
The spirit stones

#

I believe I got them all so what's that

woeful jasper
#

That means its the quest spirit for that day SkyTada

stiff raven
#

Ooh

woeful jasper
#

The one you're supposex to re-live

stiff raven
#

I see

#

Thanks!

woeful jasper
#

@final nest Does it crash everytime? pThink

stiff raven
#

Oh and I have a weird glitching with the sanctuary
It doesn't crash but the islands keep half dissappearing once I enter each time

#

Is that normal?

woeful jasper
#

Its close to the vertex limit
Bound to be a few bugs depending on device SkyShrug

stiff raven
#

Oh I see

woeful jasper
stiff raven
#

Alright, thanks again!

quaint ruin
#

Is there anything happening with the servers?

#

My candle doesn't activates switches lindsThink

#

And it seems I'm the only one online...

lost coral
#

Oh i think you have counter a server bug

#

All your friends are offline right?

#

Try to re-login

quaint ruin
#

I'll try in a minute... thanks.

full quiver
#

is the game compatible on samsung?

lost coral
#

Im using Samsung A20s rn

full quiver
#

J2 Prime? Does that work?

upper thicket
#

You can find the minimum specs needed to run the game in the pins!

full quiver
#

oh ok ty stickerHeart

final nest
#

@final nest Does it crash everytime? pThink
@woeful jasper no just this time ,its never crashed before

full parcel
#

My game keeps crashing whenever i take in game screenshot. Started with the last update. Am i the only one? Using the galaxy A50

tired trail
#

A lot of people are having the same issue

#

Myself included 😆

iron karma
#

Its close to the vertex limit
Bound to be a few bugs depending on device SkyShrug
I actually never thought of that whoa

teal obsidian
#

My game keeps crashing whenever i take in game screenshot. Started with the last update. Am i the only one? Using the galaxy A50
@full parcel
Sanctuary was introduced during the last update and it still has some bugs so after u go to sanctuary, restart your game to avoid crashing after a screenshot attempt.

Works for me 🎉

ornate obsidian
#

sneepy snorpy wave

upper sailBOT
#

I see you, @ornate obsidian, you should probably sleep, brah pSquint

ornate obsidian
#

But thing is

#

I ain't sneepy i just got up

karmic mesa
#

Lol

ornate obsidian
#

gives fyre a curry bun

karmic mesa
keen pine
#

Excuse me, my Google play store shows "This app is no longer compatible with your device, please contact the developer"

#

what should I do?

#

😥

ornate obsidian
#

O.o

#

What device you running it on, mate?

tame comet
keen pine
#

HUAWEI p30

devout rampart
#

hello do the headphones that appear on your character work with android?

karmic mesa
#

No, not yet.

devout rampart
#

Aww okay

#

Thanks

static ridge
#

we have a bunch of optimizations for Sanctuary Islands in the next patch that should drastically improve performance issues in that area.

charred spindle
#

Hi, everytime I try to take a screenshot in Sanctuary, my game crashes and the picture disappears, I don't know if that is a known problem or not, just asking haha😅

#

I use a Samsung galaxy

tame comet
#

Yes, it is a known issue. Please see ktjn's response above your post. TGC made some optimizations in the Sanctuary to hopefully fix the issue.

fast hearth
#

Is 60fps not avaliable for sky at all on Android? Or do some handsets have the option for 60fps?

karmic mesa
#

Some have it

#

The following GPUs are capable of 60fps, this list is not exhaustive:
+Adreno 540
+Adreno 630
+Adreno 640
+Adreno 650
+Mali-G76
+Mali-G77
some versions of these GPUs are not 60fps-capable

iron karma
#

Hmmm Since you guys are really technical I wonder if you could try this idea

Android on a raspberry pi 4 with a dgpu

karmic mesa
#

Erm

karmic mesa
#

Is the Raspberry even ARM???

iron karma
#

Is the Raspberry even ARM???
yes

#

Arm64

karmic mesa
#

ah