#android-questions

1 messages · Page 53 of 1

fast hearth
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For 2 and 4 players door at vault now would be even hard to open. Have to wait for players who have the same intention that is to open the door or else the waxes and spirits in there will be left alone.. This will affects the wax run as well.. Not everyone can play a 3 or 5 hours like everybody else..

slender yacht
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Once again, this is not the best place to complain. If you have any constructive feedback, feel free to put it in #live-feedback stickerHeart

fast hearth
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Now players are more aggressive with the honking.. If u dont follow them they will kept following you and kept honking rapidly.. I just went back from praire 2 player door. That never happened to me before only now..

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Got it jesicc0

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Will go to the right channel

left wraith
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It still not working

wise ferry
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Submit a bug report then.@left wraith 🙂

left wraith
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Okay

stiff plover
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Anyone else getting framerate issues after the update?

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Very stuttery for me now, used to be a steady 60

full rose
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Very stuttery for me now, used to be a steady 60
I'm uptading the game, when it's done I'll see if it stutters to me too

modest stratus
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Quick survey, how is your gaming experience with the listed smartphone:
SS Galaxy A71
SS Galaxy Note10
SS Galaxy S10/lite/X

stiff plover
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It feels very laggy at home, but I feel some drops in other areas as well, trying out the forest right now

full rose
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It feels very laggy at home, but I feel some drops in other areas as well, trying out the forest right now
I tried it

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It's fine for me

stiff plover
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Do you play at 60 fps by any chance? @full rose

full rose
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Not much

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I play Energy saver, 30fps it's enough for me

stiff plover
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That must be it then

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Used to be silky smooth, now just feels like 30

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I know I'm nit-picking but it's still a bummer

full rose
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Try reebot the phone or if it's overheated to let it rest a while

burnt plaza
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@modest stratus have a Note10, have had zero issues w Sky on max graphics settings beyond occasional very minor visual glitches (things like sun appearing weirdly purple through clouds)

stiff plover
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I'm on the OnePlus 6, never had issues, it's something with the update, maybe graphical enhancements they added

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Any way to give feedback directly to staff?

wise ferry
gritty basin
stiff plover
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Oh hey Jiu

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I'll see if I can reach them there, thanks

urban wing
gritty basin
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yes sometimes

stiff plover
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Yes, restarting solved it

gritty basin
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restarting or going to a new zone can fix that

urban wing
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Yes, I know but it's annoying. Because it affects chat functionality too. So it cn create some communication issues. 😢

full rose
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Restart the game

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Should resolve the issue

gritty basin
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it doesn't really happen that often

night gorge
gritty basin
night gorge
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ah, thanks

stiff plover
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Hold on, there are griefers in Sky?

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Of all games..

high turtle
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I want to recover my account but the chat with support icon is not appearing

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Can anyone help

wind mango
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@high turtle You accessed that from the Sky app, right?

high turtle
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Yes

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I moved from a device

wind mango
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Try clicking on one of those items, like the first one, and see if there's a "Contact Us" button there

silk pollen
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Hi! Is it prohibited to download sky via APK app?

high turtle
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Forgot to login to Google play games

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I do have the recovery code

silk pollen
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I want my friend to play this, but the google play store is not letting her to.

wind mango
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Yes, Calvaria. Downloading Sky from anywhere except Google Play or the iOS App Store is against our ToS

silk pollen
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She have the minimum requirements to run the game.

wind mango
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Also, downloading with an APK can expose your device to malware, and eventually you can't play anymore anyways because of how the file downloads work for the live version

high turtle
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Try clicking on one of those items, like the first one, and see if there's a "Contact Us" button there
@wind mango I did , still Nothin

wind mango
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Thank you for asking, though cEllieSkyHeart

Even devices that meet minimum specs might not be compatible.

silk pollen
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@wind mango Thanks for answering! appreciate it 💜

wind mango
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@high turtle Sorry, I'm on an iOS device myself, so I can't go through the steps to give you better directions.
You said you didn't link your account to Google Play on your other device?

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In order to recover an account, I believe it needs to be linked to Google Play and/or GameCenter.

high turtle
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Recovery code can't help?

wind mango
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My understanding is that it can help, but only if you had your old account linked.

high turtle
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Uh ok ༎ຶ‿༎ຶ

unborn kindle
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for android phones, does it mute the bgm if you listen to music through other apps? I'm playing music (from spotify) before launching sky but the background music is still playing

west wave
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@burnt plaza everytime i play with my friend with note10.. we can't enter the battlefield from shipwreck.. it always crash i dunno why

slender yacht
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chimmy, i don't think it mutes on android.

wind mango
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Android devices detect external audio differently from iOS devices, which is also why Android players don't have the headphones appear yet. We're looking into it!

west wave
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@unborn kindle it's not muting

fast hearth
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@burnt plaza everytime i play with my friend with note10.. we can't enter the battlefield from shipwreck.. it always crash i dunno why
jerix#1650 i havent tried it yet.. But the devs said they will fix it in the latest update. If u still experiencing it then it is still not fixed i guess.

west wave
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I think android with 6GB ram is required

unborn kindle
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@wind mango in the future will there be an option to mute bgm and sfx? for instance if we only want to listen our instruments playing

slender yacht
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Some android players have been reporting crashes in forest, wasteland and eden. it was in #known-issues SkyPray

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they're working on it chimmy!

fast hearth
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I think android with 6GB ram is required
@west wave i played on 4gb ram and 64gb storage. Plenty of space. Android.. Huawei Y9

west wave
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@fast hearth how is the gameplay? Is it smooth?

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I use vivo lol

fast hearth
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@fast hearth how is the gameplay? Is it smooth?
@west wave yeah.. Same like my friend who plays on ios..

wind mango
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I'm not sure if that's something that's planned for the future or not! I would suggest leaving a post in our feedback or wishlist channel so we can pass the info on to the devs TGCBlueHeart
We have a lot of amazing Sky musicians, and I can see why having more control over bgm and sfx would be useful

fast hearth
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they're working on it chimmy!
jessico#7721 i tot they said they will fixed it in this latest update.. I guess not yet... Maybe in the next update..my bad.. They said that is the one issue they haven't fixed yet..

wind mango
slender yacht
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oh, i was talking about the headphone feature haha

fast hearth
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roland, here's the known-issue post about it, if you'd like to see:
#known-issues message
Stellify#0751
[LIVE- Update]

Level Crashes
Some Android players have reported that their game crashes while playing through Hidden Forest, Golden Wasteland, and Eye of Eden.

We want to acknowledge that we were unable to identify a fix before the cutoff for the upcoming 0.9.2 patch. We are still working on this issue, but it is proving to be a trickier fix than we originally anticipated.

We apologize for the inconvenience this is causing impacted players and appreciate your patience as we continue to work on a solution.

west wave
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Some isn't like the new updates..

fast hearth
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Some isn't like the new updates..
@west wave what are the some you're talking about?

west wave
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@fast hearth some player

gritty basin
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@night canyon it happened to several people to get stuck at 100

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i think they reinstalled

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is your game linked?

analog escarp
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I was also reinstal

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and download all map all over again

unkempt plank
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Petition to bring back the mushrooms in ark

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Lmao

deft bobcat
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Is there a chance that this patch might improve game a little? I'm stuck at animation because of crashing and not sure if it's worth trying to get past it now.

fast hearth
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What you create tho? And pass what? Your creation?

deft bobcat
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Ups, autocorrect, I'm crashing, not creating xD

covert trellis
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is the new update size, like, 268MB or is that the whole app and it means i just have to reinstall again?

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sorry im a little confused stickerUmm

gritty basin
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you shouldn't have to reinstall again

covert trellis
gritty basin
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it was slow for me

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you have enough space for it?

covert trellis
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i do, i still have many left lol

fast hearth
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am i the only one experiencing this? the barrier in the isle of dawn temple was removed

covert trellis
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the update size said it's 140mb only but why'd,,i got 268mb?

wise ferry
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@fast hearth Nope, that's normal

deft bobcat
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They removed few barriers with this patch

wise ferry
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It's in the patch notes

gritty basin
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yes the barriers were removed on a few temples

fast hearth
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okay thankies everyone

fathom obsidian
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Google play store is acting up lol

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I have like 3 gb free

fast hearth
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How to know what android version im using

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Its for bug reporting

gritty basin
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Settings - about phone - software information

fast hearth
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Okay ima check it put thx

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Out*

gritty basin
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It's probably 10 if you are up to date

fiery mauve
fast hearth
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It's probably 10 if you are up to date
@gritty basin mine was 9 i guess km not up to date haha

gritty basin
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Well different regions roll things out at different speeds lol glad you found it

winter quiver
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Hi! Does Sky support gamepad?

tiny hamlet
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No. Don’t think so. They support controllers though! ClownLove

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!mfi

upper sailBOT
winter quiver
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How can I know if the gamepad I wanna buy is supported by Sky?

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Uh, maybe I need to find one that has MFI certified.

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Oh, I thought that controller was the same as gamepad. XD

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Never mind.

fast hearth
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Anyone ia still having trouble on playing the game getting 60fps or 30fps, make sure lock your GPU frequency at maximum speed

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I Will give you the photo

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The GPU initial frequency needed to be maxed

winter quiver
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Is it safe? I guess it'll makes your device overheating faster.

Instead, I'd recommend people to undervoltage their device. Hahaha....

little anvil
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@fast hearthwhat app r u using to do that

fast hearth
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I'm using EX Kernel Manager, you need root to accest it

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I tested with the GPU on max clock speed no frame drops here and there.

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But the game was a bit, unstable because there somepart of the map frame drop alot .

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Hey, not sure if it's on ios too but there's a bug where I can't see other people when I honk?

stuck girder
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that's intentional, pod!

fast hearth
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i haven't encounter with that bug yet

stuck girder
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i haven't encounter with that bug yet
@fast hearth it's not a bug!

fast hearth
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is a glitch ?

stuck girder
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like i said, it was intentional

fast hearth
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Oh

stuck girder
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The change to seeing players in the distance and not being able to follow strangers was due to player feedback about being griefed by strangers and poorly intentioned behavior. We're open to feedback (post it in #live-feedback) on the change of course and can take a closer look at its impact on a global scale.

  • ktjn
fast hearth
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ok

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How am I meant to ask for help now though... and the world feels so empty now ☹️

stuck girder
fast hearth
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Have done

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It's weird, the world felt full of life and now I just feel all alone in it

stuck girder
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ever since the update that channel has been going bonkers SkyLOL

hot trail
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Hi , anyone after update feel the game so lag?

stuck girder
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i did experience a lot of game freezes on the transition from shipwreck to battlefield, but other than that the lag has been the same for me

obtuse nebula
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Idk I feel like the game added a new graphics option to my device and now the second feel like the old third option and I got a new max. before 60 fps that looks a lot better and heat more my phone, not too much lag tho

fast hearth
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I don't have skip button for cutscenes 😭 rip

nova topaz
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Is the game trying to have more compatibility with more phones or if it's not compatible it can't be?

obtuse nebula
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@fast hearth some cutscenes have skip button and some cutscene no, you could try send an screenshot to tell you that it should have or not

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@nova topaz the second pinned msg is the answer to your question

fast hearth
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@obtuse nebula thanks, I don't have them at all

obtuse nebula
unkempt plank
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Is anyone experiencing this problem?

stuck girder
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@unkempt plank ...it's not a problem though. differences in update versions prevent friends from warping to each other. friends need to be on the same version to see each other in the same server.

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besides, the new update will be forced on 18th if you haven't updated yet.

solar nexus
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Hi guys.I am new here and I have some problems

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How to fix it?

stuck girder
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check the pins on this channel! there's lots of info there

unkempt plank
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@unkempt plank ...it's not a problem though. differences in update versions prevent friends from warping to each other. friends need to be on the same version to see each other in the same server.
@stuck girder darn thats too bad

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Because you used to be able to teleport to a friend even though you dont have the same build number as them

stuck girder
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really? that hasn't been the case with me. do you mean you used to see the warp prompt of your friend? something about older versions?

unkempt plank
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Yeah

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Then gotta wait a few secs than you teleport to them

stuck girder
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that usually occurs for between ios and android. you can actually still warp. that was a bug for android.

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it wasn't actually real

unkempt plank
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Ah I see

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Thanks

stuck girder
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happy to help!

west scroll
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hello guys ... you too the phone heats up to become an oven? (just a few minutes)

nova pasture
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Hi y'all!Has anyone had issues with Fps ever since the update?

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I have the exact dame issue

gritty reef
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Hi, does anyone know how to fix an endless "Create account" in google Play Game? I've been creating an account but it doesn't let me create it

nova pasture
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Even though it was completely fine before at 30fps boosted

west scroll
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hello guys ... you too the phone heats up to become an oven? (just a few minutes)
@west scroll I almost forgot ... I'm always in battery saving mode

dire crescent
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am i the only one who experiences when forging a candle doesnt add up to the current amount of my candles

unkempt plank
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Hi y'all!Has anyone had issues with Fps ever since the update?
@nova pasture same here

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Playing on default setting was fine

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Now its just really laggy

nova pasture
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Ya

ember patio
nova pasture
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And putting it higher might melt my hands tn

unkempt plank
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Lmao

ember patio
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anyone have the same problem here?

nova pasture
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I messaged them on live feedback Lets see what happens

slender yacht
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goose, are you connected to the internet and does your device have enough storage?

undone wigeon
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Is that a real update from Sky?
The last update wasnt supposed to be there and it messed up my game and i had to reinstall

hexed void
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Anyone facing this issue ? It's not signing in for my sister (new player)

ember patio
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@slender yacht yes i do

fast hearth
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my phone CPU is upgraded /Overclock from Snapdragon 625 to 626

slender yacht
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hmm, i'm not sure then. sorry. maybe someone more knowledgeable than i will be able to answer that question goose stickerEmbarrassed

fast hearth
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Totaly worthed

radiant warren
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hi, is anyone having a problem with downloading valley, wasteland , vault and ||eden||? somehow i cant download it :'(

prarie and forest is fine tho

proper abyss
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Hello there, i wanted to know if someone got the same issues than me, i play on a new android and i still lag with a performance of 4GO, when i started sky at android release, lag was not really here, but right now it's like permanent, and a lot, is it bound to the new features or something ? someone can help me with that ?

deft bobcat
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i might lag, but finally got past eden crashing on me and i can look at sky without crashing

obtuse nebula
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I feel like the game added a new graphics option to my device and now the second feel like the old third option and I got a new max. before 60 fps that looks a lot better and heat more my phone, not too much lag tho

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that's my case at least about the update

proper abyss
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In game i'm at the lowest graphics and i still lag, i don't think it's the problem

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it's the single game lagging this much on my device

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It's an Android A51

prisma iris
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@radiant warren check your storage

radiant warren
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i have 2gb left is that still not enough :')

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also for some reason i have no lag issues and instead it got smoother?? at least for me

prisma iris
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I think 3 gb is recommended for the files to be able to unzip properly, but I'm not 100% sure

finite siren
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Lag here too, MI 9T PRO, it didn't happen before the update, now is lagging (not that much) at the 60 fps graphic mode.

obtuse nebula
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yeah sky is very unique, you don't see many demanding videogame to smartphone in this lv and the optimization is the best that an indie studio can give @proper abyss

proper abyss
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So it's a problem in game ? because of the optimization of the android release maybe ? @obtuse nebula

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i mean, it's not from my phone then ?

obtuse nebula
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I guess not if it start right after the app update

proper abyss
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i lagged already before

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but i lag more now

obtuse nebula
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I would recommend you to read the pins and search for your model in this channel if Ktjn say something about it

proper abyss
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Alright, i'll do it

summer root
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how far does itgo

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it goes

obtuse nebula
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the update is 580 mb

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@summer root

summer root
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oh lord

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thanks

ember patio
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should i report this to the help bot?

obtuse nebula
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@ember patio no

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that's not a problem that tgc can resolve

ember patio
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👌

obtuse nebula
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most probably is a play store problem

ember patio
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aight

obtuse nebula
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try forcing the app to stop, deleting cache of the app, restart your internet connections and then trying again

ember patio
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guess i'll just have to wait it out

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i already did that multiple times :(

obtuse nebula
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restarting your phone

shrewd kayak
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Sky says that my device isnt compatible now, it was compatible before.
My phone specifications:
12gb ram
android 10
snapdragon 855+
I can play it but cant update because of that

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anyone know why? :(

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dont even appear in playstore

hollow spindle
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Did you have it installed?

shrewd kayak
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yep

hollow spindle
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Wait, so it disappeared from your phone and the store?

shrewd kayak
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just dissapeared from store, i still have it in my phone

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i can even buy candles

hollow spindle
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But you can like log in?

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And play

shrewd kayak
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i can!

hollow spindle
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So you cant update the game?

shrewd kayak
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nope if i go to google it says: uncompatible

hollow spindle
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Oof, now this is way out of my knowledge, maybe if ktjn comes in they can explain it to you

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They're usually answering things here

reef hatch
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is sky up on APK mirror? you could try that. nevermind.

hollow spindle
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Its against tos to use second hand methods to install the game and stuff

obtuse nebula
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@shrewd kayak do you open the link on pins to see that? :0 wow

shrewd kayak
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link of pins? what

hollow spindle
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@shrewd kayak btw what is your phone if you dont mind me asking

obtuse nebula
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on the pinned msg sorry ayato

shrewd kayak
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Oppo Reno Ace

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okk np

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says instealled but not compatible lmao

tiny hamlet
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That might be an error on Google's side. There's some troubleshooting steps pinned here, Ayato. Try them stickerHeart

shrewd kayak
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aaaaargh

obtuse nebula
dull mantle
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@shrewd kayak oh my god, same here

obtuse nebula
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this is weird now

marble quail
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Aaaaaargh same

hollow spindle
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But the updated didn't really change much of the game that it would be more heavy

tiny hamlet
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Might be an error on Google's side. There's some troubleshooting steps pinned here that you could try if you haven't already ^^

shrewd kayak
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idk whats happening

reef hatch
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i mean they can drop support for specific phones in the google play store...but i don't know why they'd do that.

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the specs you posted look more than capable

deep spear
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Yo it happened to me too

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Sky doesn't appear in the play store

tiny hamlet
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My device was compatible and now it's not when I tried to update

There is a known issue with Google Play sometimes showing devices as not compatible when they really are. Give the following steps a shot:

-Force close all applications
-Pull down the notification bar on your Android device and hit the gear-shaped settings icon, or find “Settings” in the application tray.
-Navigate to Apps, or App Manager.
-Scroll down and find Google Play Store.
-Tap Clear Cache and Clear Data.
-Repeat steps for Google Play Games and Google Play Services
-Power your device completely down (do not hit the Restart button)
-Launch Google Play Store and try reinstalling/updating Sky
-If it still shows up incompatible, close the App Store again and wait a little while before checking back.

We're still waiting to hear back from Google as to why this is happening for some devices, we have made no changes to compatible devices.

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  • Ktjn
obtuse nebula
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a lot of Oppo phones a re going through a lot of differents problems

summer root
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it's on 610mb now aaaaaaaa

shrewd kayak
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Lmao, i bought this phone to play games
Games: Nope, not compatible xD

summer root
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I thought it was a short 200mb update but sike now I can't use my data for hotspot

obtuse nebula
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really liquify?

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wow

summer root
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yeah

hollow spindle
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Wut

obtuse nebula
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I got the update of 580 and got installed at the end

hollow spindle
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I also got the 580 update

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Even saw zeryle in game after it SkyLOL

dull mantle
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What means 580 update?

summer root
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alright is this a note 10 lite kind of thing :')

hollow spindle
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580 mb

dull mantle
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ah~ i get it, thanks!

obtuse nebula
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screaming for that new way to grab my leg SkyLOL

summer root
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my phone specs quite impressive but the frame rate drops so often in sky can I get a F

hollow spindle
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@summer root mine drops as well when I'm using 60 fps

summer root
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wanted an iPhone but I needed a new phone too soon

hollow spindle
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So I usually just use 30 boosted

summer root
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I use low res just to play smoothly

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whenever I go down valley at the start

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my frame crashes for a while

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I think it's probably because of the temperature of the phone

hollow spindle
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@obtuse nebula I'm surprised no one asked how to in questions and help yet

dull mantle
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I want to buy iPhone now, because I can't update sky, but I just change a new not even two years😂I'm going to be crazySkyCry SkyCry

summer root
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ok my update stopped at 625 but t didn't shows anything else so I hope it really ends there

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and I was wrong

obtuse nebula
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bigger problems I guess, sometime when someone talk about grabbing legs most of the moths doesn't even know about that feature @hollow spindle

summer root
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ok it's 630 for me

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ok nvm now an entire download bar just appeared

spring arrow
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Headphones is not available for android?

obtuse nebula
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not yet

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devs are trying to bring that feature to android

dull mantle
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Ahhhhh, I really hope that is a way to fix this problem

shrewd kayak
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Tried what the pinned messages said but didnt work, hope it get fix soon

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google is making some weird moves again

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corona is making google drunk or something lmao

dull mantle
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You know, sometimes you really can play Sky, but Google play store just show you that not compatible anymore
I really don't understand why it happens

obtuse nebula
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I think is a problem with large updates, I remember the same thing happen to me at least 3 times with PUBG

shrewd kayak
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idk but my phone is offended stickerEmbarrassed

hollow spindle
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I would recommend you contacting support buut.. the wait time is like 7 days

shrewd kayak
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Time to seat, wait

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and cry

carmine portal
#

Why 30fps became 60fps on my Android phone? Is the graphic settings bugged? 60fps is too high even SD855 us bottlenecked.

obtuse nebula
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idk if bottlenecked is the right term but nvm

dull mantle
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I think is a problem with large updates, I remember the same thing happen to me at least 3 times with PUBG
@obtuse nebula what a tragic……stickerHugs but it fix?!

shrewd kayak
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u know: maybe or maybe not

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just dorime

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interimo adapare dorime

obtuse nebula
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@dull mantle after a day and a half yes always got fixed

shrewd kayak
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ameno ameno lantire

dull mantle
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I would recommend you contacting support buut.. the wait time is like 7 days
@hollow spindle I just email themSkyFaint SkyFaint SkyFaint

obtuse nebula
shrewd kayak
pastel sandal
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When you want to update the game for your android phone but you dont want to lose mushrooms

shrewd kayak
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well, i have it like this since 4 days ago

carmine portal
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Yep. SD855 can't maintain 60fps on the new 60fps settings. Seems to me new graphical settings are enabled? Maybe anti aliasing?

dull mantle
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@obtuse nebula nice, I hope this happen on Sky too……

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When you want to update the game for your android phone but you dont want to lose mushrooms
@pastel sandal lol, my friend really like this, so I have to persuade her😂

shrewd kayak
pastel sandal
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@dull mantle Good luck 😏

shrewd kayak
summer root
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ok it went to 700

shrewd kayak
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those buddies are waiting for me SkyCry

obtuse nebula
#

@summer root after installing the game for the first time do you updated at least one time?

shrewd kayak
#

we were the Skykid rangers u.u

obtuse nebula
#

I got green earth cape... true green

shrewd kayak
#

gud

dull mantle
#

@dull mantle Good luck 😏
@pastel sandal she has too😂😂 we were in knowledge stage, we didn't into the rooms that needs 4people, because only 3 people at that time
And when I persuade her, I just suddenly realized that maybe it's not because that's no other people go to knowledge stage, it's because we didn't update😂

pastel sandal
#

@dull mantle Lol you could be waiting for a long time 🤣

dull mantle
#

@pastel sandal I think it might be a very very long time😂

pastel sandal
#

Mmmh I often see friends using older versions of the game and knowning that keeping the game updated is not mandatory ... I guessed you could be playing with out of date players

dull mantle
#

Mmmh I often see friends using older versions of the game and knowning that keeping the game updated is not mandatory ... I guessed you could be playing with out of date players
@pastel sandal yes……but you can't warped to the friends that already updateSkyCry SkyCry SkyCry

hollow spindle
#

The update will be mandatory monday

#

Soo you won't be able to log in after that

pastel sandal
#

@hollow spindle Dammit

#

Thanks for the info btw

dull mantle
#

I hope they can fix this soon, because I'm trying let my friend also play sky, and when her FINALLY are going to download sky, and then she told me that she can't find sky at Google play store of her phone

shrewd kayak
#

fixed

hollow spindle
#

How? Lol

shrewd kayak
#

just cleared all google datas

obtuse nebula
#

data?

shrewd kayak
#

play services, play AR all

obtuse nebula
#

lol

dull mantle
#

Soo you won't be able to log in after that
@hollow spindle oh well, at least I can force my friend update, and I got force that can't play with them at the same time😂😂😂SkyCry SkyCry

shrewd kayak
hollow spindle
#

Try to update it now

shrewd kayak
#

yep, it works

hollow spindle
#

Ok, if anyone else asks we have at least something

obtuse nebula
#

it says 580 mb ayato?

dull mantle
#

just cleared all google datas
@shrewd kayak congratulations!!!

shrewd kayak
#

thaaaanks

deep spear
#

will you be able to log in then?

shrewd kayak
#

gud luck to everyone too

hollow spindle
#

Probably yes, I mean we can ask them after it updates

dull mantle
#

thaaaanks
@shrewd kayak OH MY GOD!!! Here works too!!!!thank you!!!you save me💞💞thanks for sharing this news!!!!!

shrewd kayak
#

its okay! thank everyone, like everyone tried to help stickerShy

#

i just tried what they said

dull mantle
#

I was too excited, and got blamed by my mom😂😂😂

shrewd kayak
#

lmao 😂

dull mantle
#

I said "oh my god! It works!!"loudly😂😂😂

pastel sandal
#

Such relief 😆

dull mantle
#

ikr😆😆😆

pastel sandal
#

Im looking for some weak components in my phone

#

I got Android 9 and 4Gb RAM

#

Mali-T830 for GPU

#

should be the cpu or gpu

dull mantle
#

Sorry, I want to ask a question

#

I can take back my account, right???

pastel sandal
#

Nice email lol

hollow spindle
#

You can use that email yes, but you should delete that image

#

Lol

dull mantle
#

Sorry, I'm too nervousSkyCry SkyCry SkyCry

#

You can use that email yes, but you should delete that image
@hollow spindle how to delete?😂I'm sorry

hollow spindle
#

Also save your recovery code somewhere, DONT POST IT HERE

#

Just hold your finger in the message

dull mantle
#

Just hold your finger in the message
@hollow spindle thanks for helping!!

#

I'm sorry for my stupid🤦‍♀️🤦‍♀️

pastel sandal
#

well say spontaneous haha

dull mantle
#

😂😂😂

sharp pewter
#

Hi just want ask question how can I transfer account to my other phone that is not google supported.

shrewd kayak
#

to an ios?

sharp pewter
#

Nope still android

shrewd kayak
#

may i know, from what device to what

sharp pewter
#

From a samsung phone to huawei phone

obtuse nebula
#

oh huawei

sharp pewter
#

Is it possible or no 😞

obtuse nebula
#

if you can install the game from play store then yes I think

gritty basin
#

If you cant download the app from the play store then you are breaking tos

shrewd kayak
#

Just install google play from google and connect your email to it

#

then it should link

#

like: you can still download google play in huawei even it isnt google supported

sharp pewter
#

Yes but when i tried to link it in google it says that my device is not google supported 😭 the only option that I think I can do is using self recovery using my Sky ID

shrewd kayak
#

i think so... i dont know any other way 😔

oak leaf
#

I currently play with my gplay a/c linked...if i erase the game data & start from scratch after Linkin same a/c will it replace the previous data linked to that a/c?

sharp pewter
#

Thank you so much for answering

fast hearth
#

@fast hearth this right here.true
@tawdry sorrel

#

wow
@obtuse nebula mine is samsung s9 and still

strong ravine
#

Hi, @wind mango Jiu told me to ask you for help.
I reported a bug last week and I got no solution to my problem. The issue happened today a second time and I reported again. I asked in #questions-and-help for help and they sent me a link to contact TGC Support. I filled everything out but couldn't send the message or any video.

gritty basin
#

add screenshots of the chat not sending

#

and add what the issue is lol

strong ravine
#

Ah oh so I should explain everything here to them! Ok

night canyon
#

I'm having trouble updating the game

#

It keeps doing this

#

Updating beyond its limits.

#

I tried clearing its cache.

#

Restarting the phone

#

The game

#

Wifi

#

Still nothing..

gritty basin
#

erm, you have enough space for the update right?

#

clearing cache has seemed to work for everyone else

night canyon
gritty basin
#

Just checking, that's the end of my knowledge though so hopefully someone more experienced will come by to help you

night canyon
#

Probably a bug that only lasts a day, i hope..

strong ravine
#

@wind mango The problem: I collected the wax from the season candles but couldn’t forge the candle. Normally a red dot pops up and you need to press it to get your candle. No red dot appeared so I went home and the wax I collected disappeared. I went back to the season candles to recollect the wax but still no red dot appeared. I made a video and I hope I can send it here.

gritty basin
#

btw @dark aspen

obtuse nebula
#

@night canyon sky 0.9.2 update is 580 mb actually

dark aspen
#

oh thanks guys

night canyon
#

@night canyon sky 0.9.2 update is 580 mb actually
@obtuse nebula welp, too late, i reinstalled it

#

Even the sky community is affected in the year 2020

polar crypt
#

Did they increase the minimum sdk again ;-;

#

now it no longer supports my android tablet

nimble vortex
#

Is there any way to swipe up fav friendlist?

#

Because one of them are so high..... I don't even notice until i search for my friend.

stone ore
#

Yeah if you unlock friendship levels

meager raft
#

@polar crypt check pinned messages, the devs haven’t removed any compatibility and this is a google play issue

dark aspen
#

So I can still play sky regularly but I just can't see Sky on Google play store?

fast hearth
#

check pins

chilly ruin
snow swan
#

Is the 60 FPS issue fixed for Android?

#

I was away from the game for about 1 and half month so

fast hearth
#

i did notice my FPS dropped to about 15-25 in eden on my oneplus 6 after the update

#

most other places run fine still though

snow swan
#

Is it the same as it was before 2 months ?

fast hearth
#

i'm not sure i understand the question

snow swan
#

I mean the fps

#

Before 60 FPS was not allowed on my device

fast hearth
#

that's probably something with your device then
sky is a fairly graphically intensive game and considering how early it is in the game's lifespan and release on android it's not optimized for 60 FPS on all devices

#

check pins, there's a list of GPUs that are known to support 60 FPS somewhere in there

snow swan
#

K

#

Where is it?

fast hearth
#

in pins

snow swan
#

??

#

😅

fast hearth
#

i can see you're viewing discord on the mobile app
swipe left to open the right sidebar
click the 📌

#

every channel in every server has a different set of pins

#

which are messages that moderators have specifically saved for easier access to view

snow swan
#

K

#

Thanks

#

@fast hearth see I have Snapdragon 865

#

4gb RAM

#

But still no 60FPS?

#

@fast hearth

slender cloud
#

In the poll giveaway which candle pack is given??

snow swan
#

IDK

dusky ridge
#

I think unless they specify it as a seasonal candle pack, it's just regular candles. If that's what you're asking

fast hearth
#

mess around with your graphics settings

#

oh wait hang on

#

the snapdragon is the CPU

#

not GPU

obtuse nebula
#

Im trying to find a phone with sd 865, 4 gb ram and I can't find any

#

@snow swan please can you specify your phone?

young nexus
#

@obtuse nebula try Pocophone F1 or F2

fast hearth
#

pocophone looks like a solid choice

#

it's about the same specs as my phone, the oneplus 6

#

which i can confirm runs 60 fps in most of sky

young nexus
#

Well it not expensive and almost high end phone and im using right now.n

obtuse nebula
#

pocophone don't have sd 865

young nexus
#

Well it 845.. that pretty good so far.

obtuse nebula
#

yeah but I wanna know a phone with sd 865, with 4 gb ram (so little) and can't run sky at 60 fps

young nexus
#

Sd 865 .. with 4gb ram.. i think there is no phone that have kind of spec.. all sd865 only have 6gb / 8gb / 12gb

#

Sd865 is very latest spec.

obtuse nebula
#

yeah is he wrong over processor or ram?

young nexus
#

Oh sory.. the way i speak kinda weird.

#

There no phone that have sd 865 with 4gb ram.

fast hearth
#

i would not recommend getting a phone with 4 GB of ram if you want it to last you a while

young nexus
#

Yeah.

obtuse nebula
#

I know yeppies I'm waiting what is the real phone, that's what I'm saying

young nexus
#

If u wan a gaming phone also with some multi task.. go for Blackshark or Rog

fast hearth
#

what do you mean by "real phone"

#

i'd say buy a oneplus

obtuse nebula
#

the ASIF describe

#

one

#

that one

fast hearth
#

i have the oneplus 6 and it runs literally everything i throw at it
even dolphin emulator

upper sailBOT
#

Using emulators is against the Sky TOS, @fast hearth. Please don’t use or discuss emulators here.

fast hearth
#

so the 7 and 8 are more powerful than that

obtuse nebula
#

lol guys

fast hearth
#

the bot likes to yell at me any time i mention dolphin

obtuse nebula
#

I'm waiting for the answer of ASIF he said that he had a sd 865 and 4 gb of ram right? I'm waiting for what is the real phone

fast hearth
#

what kind of phone would have such a small amount of RAM if it had a snapdragon 865

obtuse nebula
#

that's what I'm asking myself

young nexus
#

I using Pocophone F1 .. it had Sd845 6gm ram.

#

Sd 865 is realy high end chipset

obtuse nebula
#

yeah ik ik SkyFaint

young nexus
#

I think u cannot find any that have 4gb ram

#

Mostly u can 8gb ram to 12gb ram

oak gyro
#

Anyone's phone overheating after update?

obtuse nebula
#

I know yeppies for that I'm waiting for ASIF, what is hes real phone

last wasp
#

Anyone's phone overheating after update?
@oak gyro my phone getting fireball

oak gyro
last wasp
#

this update is overheating and low fps i my device, sd821 4 gb

fast hearth
#

my phone gets too hot to touch if i play sky for more than like 10 minutes at 60 FPS

#

so i just set it in a stand and use a controller

#

About the double heart event coming next week, the hearts you get from light friends also get doubled? GWgoaThinken

#

that's been true both before and after the update

#

i have no idea why sky heats phones up like that so much

last wasp
#

🤷‍♂️

obtuse nebula
#

@fast hearth each fragment of heart is gonna get doubled, each heart someone send you with 3 candle also get doubled

fast hearth
#

@obtuse nebula half light heart gives you a whole heart or you need a entire light heart to double it?

obtuse nebula
#

you need 60 fragment for a heart right now, you will 30 the week of the event @fast hearth

fast hearth
#

@obtuse nebula I see, thanks! stickerHeart

fast hearth
#

is there a maximum limit for friends you can add?

topaz reef
#

no

#

thought only about 80ish friends can display in your friends constellations at a time, so you have more than that you need to refresh the constellation to find a friend sometimes

fast hearth
#

Hello! Today, after the new update, the game is no longer compatible with my phone and I cannot update it

#

check pins

urban wing
#

Anyone having trouble entering this area

#

it probably crashed like 10 times...

#

I am unable to get there

#

and nothing helps... resetting deleting cash

#

it keeps crashing

#

😢

meager raft
shut yarrow
#

@urban wingit's been here for long times as I know. just try re-enter the game

#

idk how to solve this clearly yet pCry

verbal fossil
#

How did you guys figure out you had to link your account to your email?

fast hearth
#

by looking in account settings

verbal fossil
#

Cause I was never prompted to link it

shut yarrow
#

Better link with ur Google account

verbal fossil
#

And I Uninstalled after update and lost everything

gritty basin
#

I saw someone on reddit's post about losing their account since it was unlinked and i linked mine

verbal fossil
#

Can you link post

#

Please

fast hearth
#

the first thing i do in any game, no matter what platform, is to screw around with the settings as soon as i get access to them

#

it's a good habit to get into

verbal fossil
#

Usually mobile games autosave

fast hearth
#

only some do

#

and the ones that do automatically link with google play give you a visual indicator that you're signed in

shut yarrow
#

If u save the sky id. Try contact with support

meager raft
#

@verbal fossil there’s a notification in settings to link your account with a flashing red dot and an animated wave under account

verbal fossil
#

I know where it is now

gritty basin
#

I don't the post handy sorry

verbal fossil
#

If you can dm me the reddit post that'll be nice

#

Oh

#

Ok

#

Np

#

I'm just trying to find any information on how to get it back

gritty basin
#

You can search the sky reddit though for account probably

#

or maybe top posts this month

verbal fossil
#

Ok

#

That might help

#

Thank you

fast hearth
#

APKs are against ToS right?

#

Man I hope they don't go ahead with this player icon decision. Wish I didn't update now

gritty basin
#

The more feedback they get from different players, the better they are able to evaluate what features are important to the community. So, leave that #live-feedback

topaz reef
#

remember the most valuable feedback is constructive, respectful, and personal (no speaking for others) SkyPray

minor jewel
#

@urban wing you can flying through the gate. Zeryl just give me advice yesterday and its work for me every single time.

urban wing
#

Hmm, will try it again tomorrow

#

thanks!

urban linden
#

I saw on the patch notes something about a screen showing the game's requirements. Is that ingame? if so, where do i find it?

#

Not that i need it tho, it's just that i searched through settings and couldn't find it

hexed void
#

Y my character is not in middle of screen it happens after update sometimes it's on the left side 🤥 also when i call near by player there is no eye icon on that player even though tthe player is front of me

crisp yarrow
#

your character is not always in the middle of the screen, and the recent update removed the icons for unlit players in the area

hexed void
#

Ohhhh😳 bt i feel like i didn't see my character left lr right it's middle for me always or it's just me ig pCry

crisp yarrow
#

it happens sometimes SkyHeadpat

hexed void
#

Ok kind sir thank youoreoheart

fast hearth
#

1 update 10 bugs and more

wise ferry
#

@urban linden Uh... nope. The system requirements cannot be viewed in-game.

fading frigate
#

Hello, can anyone help me here?

#

i can't play sky anymore ever since the last patch

gritty basin
#

Is it giving you an error?

#

Give us more information

fading frigate
#

The app doesn't show up in the google playstore anymore

#

and when it does, it's usually this

gritty basin
#

Check the pins, if its not showing then your device isn't compatible. There's a few steps you can take in the pins to try and resolve that

fading frigate
#

okay thank you i'll try

gritty basin
finite trail
#

Is anyone experiencing frame drop more often after the update? I didn't change the graphics setting. When I tab out and tab back in it seems to fix it temporarily

gritty basin
#

seems like some people are having that issue, but i haven't noticed anything on my end

full rose
#

Is anyone experiencing frame drop more often after the update? I didn't change the graphics setting. When I tab out and tab back in it seems to fix it temporarily
Nope

finite trail
#

Gotcha, thanks

restive parcel
#

After the last update, the game disappeared from the store. The teleport does not work - "old version". I'm afraid to reinstall the app because the [Beta]Sky says "Your device isn't compatible with this version"

gritty basin
#

check the pins for a few ways to solve the compatibility issue

#

or scroll up and click that link i posted above

fading frigate
#

okay, i thinkk i got it fixed

#

thanks for the directions @gritty basin

gritty basin
misty pumice
#

Is anyone experiencing frame drop more often after the update? I didn't change the graphics setting. When I tab out and tab back in it seems to fix it temporarily
@finite trail alot of devices have that sadly including me

fast hearth
#

i have frame drops in eden that i didn't have before the update

restive parcel
#

Thanks you! ( /^ω^)/ @gritty basin

gritty basin
#

all we can do is submit bug reports about that kind of stuff friends, and leave that feedback

If you do or don't like part of the update make sure to leave feedback. The more feedback they get from different players, the better they are able to evaluate what features are important to the community. So, leave that #live-feedback

#

@restive parcel did it work?

restive parcel
#

@gritty basin Yes, it worked

gritty basin
magic spoke
#

!er

upper sailBOT
#

The Eye of Eden resets once per week.
Next reset is on Sunday May 17 at 00:00 PDT (In 1 day 8 hours 6 minutes 14 seconds)

fast hearth
#

Just throwing this out there, but I've had zero performance issues since update, Xperia XZ3

#

There's the usual frame drops sometimes which also happened before the update, but not enough to bother me.

topaz pumice
#

Is it just me or, did the new update not let me see other players when calling?

#

i mean when i tap myself

wise ferry
#

Yes, that's intentional with the new update

topaz pumice
#

really?

#

omg

wise ferry
gritty basin
#

also

#

If you do or don't like part of the update make sure to leave constructive feedback. The more feedback they get from different players, the better they are able to evaluate what features are important to the community. So, leave that #live-feedback

#

leave that feedback

topaz pumice
#

ooh thanks

supple topaz
#

Is there any additional files that i can download outside the game instead of in-game? The downloading process for audio and levels from forest until eden is always changing from file to file.

gritty basin
#

nope downloading from outside game breaks tos

supple topaz
#

Oof too bad

cedar sand
#

My sky can't be updated.Does anyone know why that is?

#

My system is android 9.

uneven juniper
#

Do you get an error message when trying to install the update? Or does it not let you update at all?

jolly hill
#

@cedar sand maybe its already updated

#

what is the version?

cedar sand
#

Android 9

jolly hill
#

no the sky

#

sky app version

cedar sand
#

0.9.1

jolly hill
#

ohh

#

well yea thats the old ver

#

i haven't updated mine yet

#

still 0.9.1 too

uneven juniper
#

Do you get any message saying why you can't update Ray?

cedar sand
#

The game shows me to update.

jolly hill
#

im Android 9 too

uneven juniper
#

Yes, but when you try to update through the store, what happens?

jolly hill
#

but i have update

#

maybe ur vountrym

cedar sand
#

Who should I send a message to?

fair delta
#

@cedar sand @jolly hill What's the phone you guys have

uneven juniper
#

If you can provide more information we can help

cedar sand
#

Something to do with my cell phone?

#

Huawei nova4

fair delta
#

Yeah, nothing I can help with that one. sorry...

uneven juniper
#

At what point does the update fail? Or does it not let you update at all?

cedar sand
#

Don't let me update.

#

It says to contact the developer.

jolly hill
#

well

cedar sand
#

Not compatible with my device

jolly hill
#

@fair delta no i can update. i just dont want to haha

cedar sand
jolly hill
#

where did u download the sky?

fair delta
#

@jolly hill Oh lol Okay

jolly hill
#

maybe you downloaded from google

#

apk somthn like that

uneven juniper
#

i sent it in #questions-and-help, but ill send it here too:

There is a known issue with Google Play sometimes showing devices as not compatible when they really are. Give the following steps a shot:

-Force close all applications
-Pull down the notification bar on your Android device and hit the gear-shaped settings icon, or find “Settings” in the application tray.
-Navigate to Apps, or App Manager.
-Scroll down and find Google Play Store.
-Tap Clear Cache and Clear Data.
-Repeat steps for Google Play Games and Google Play Services
-Power your device completely down (do not hit the Restart button)
-Launch Google Play Store and try reinstalling/updating Sky
-If it still shows up incompatible, close the App Store again and wait a little while before checking back.

We're still waiting to hear back from Google as to why this is happening for some devices, we have made no changes to compatible devices.

cedar sand
#

I didn't download it from Google to begin with.

uneven juniper
#

Next time, please ask a question in only one channel to avoid confusion

#

Oh, that would be the problem then

#

You have to download the game from Google for it to work and update properly

cedar sand
#

Is it possible if I delete it?

#

Then download it again.

fair delta
#

Why not just use google?

uneven juniper
#

If you don't download it from Google it's just gonna cause more problems, since it's an illegitimate copy of the game

#

And against TOS, so support won't be able to help you

#

And neither can we

fair delta
#

You shouldn't be downloading apps independently in the first place. Android Phones weren't made with them in mind

cedar sand
#

We do not support Google download at the beginning here.

jolly hill
#

oof

cedar sand
#

I found it after I downloaded it somewhere else.

jolly hill
#

whwre are you from?

cedar sand
#

China

fair delta
#

Google Play might not be the best, but it's a necessary tool to ensure quality and consistency

jolly hill
#

Did u nkt downoload ot from playstrore?

fair delta
#

Ooof

uneven juniper
#

China has their own version of the game, published by Netease

jolly hill
#

maybe thats the prob

uneven juniper
#

But it's not on Android yet

cedar sand
#

yes!

uneven juniper
#

You have to wait for Netease to release it and play that version

jolly hill
#

well maybe thats that

#

how did the owner is netease?

uneven juniper
#

Lots of legal problems here we or TGC unfortunately cannot help

#

The game is published by Netease on iOS and they have a separate Chinese server Haji, but it's still developed by TGC

cedar sand
#

Android can't download sky from Netease.

uneven juniper
#

Yeah, you have to wait for Netease to bring it to Android

cedar sand
#

That will take a long time.

fair delta
#

Yeah

#

Happens

#

But it's the proper and legitimate way

uneven juniper
#

Unfortunately so, but using illegitimate copies of the game is not allowed and it's gonna cause problems on your sky account, as well as could contain malware

fair delta
#

AKA the only way you can get help if things don't work properly

cedar sand
#

Will it help if I delete sky and download it again in the Google Store?

#

I signed up for a Google account.

fair delta
#

(Sucks. I know 😕)

#

@cedar sand Well... assuming there's no legal problems with using Google there... you can always try

#

But I don't live in China, so IDK

cedar sand
#

I'm a little worried about erasing my old record.

fair delta
#

Can't you use the account recover code to get around that?

cedar sand
#

I got it

#

thanks

fair delta
#

Np

#

Good luck

stone ore
#

Hi, I've just downloaded the game on my New phone but I can't log in to my account

#

Pls help

fast hearth
#

click sign in
if the screen kinda dims and nothing seems to happen, tap the back button once and hopefully the sign in screen properly shows up

#

my brother's phone had a similar issue yesterday

#

...unfortunately it crashed after the isle of dawn cutscene but hey he was able to sign in I guess?

scenic moat
#

Please help, I don't see the star icon for ppl in the area anymore unless I'm aquatinted with them..... did the devs changed it or am I having a bug problem?

dusky ridge
#

It's an intended change

stone ore
#

click sign in
if the screen kinda dims and nothing seems to happen, tap the back button once and hopefully the sign in screen properly shows up
@fast hearth

I did but still same problem

fast hearth
#

I'm out of ideas then unfortunately

#

outside of reminding you to make sure you have the latest version of Google Play Games

stone ore
#

I tried to contact the support ingame but they didn't respond

#

There's the recovery code but I don't know how to use it

fast hearth
#

Can't imagine why not though

uneven juniper
#

Support will take some time to get back to you, but it's probably the only way to solve this issue

stone ore
#

@Cobalt thx bro

uneven juniper
#

Their response time is slow right now due to covid and android launch, and it should take around a week for them to reply

stone ore
#

Oh

#

Okay, thank you

full jolt
#

Can u make android more quality? It's looks only 720p i dont like it :(

gritty basin
#

But uh posting that here doesn't do anything

grizzled fox
#

Wait, wait, wait? If China has their own version why is that, i have a lot of Chinese friends. O maybe though, the game is from different publisher they can still access foreign servers?

hollow spindle
#

Some people speak Chinese out of China, some use other methods

steep pine
#

Hello do android users also get the headphone on their avatar or not?

stuck girder
#

!beatsbyelder

upper sailBOT
#

The headphones appear on your character when you play music or audio in another app while playing Sky. You can use them any time by putting on some tunes! (iOS only, until it's implemented for android)

gritty basin
#

music detection is different for android they've said

slow spruce
#

Why there is no wing button

dusky ridge
#

What do you mean?

#

If you're wondering about the cape, this traveling spirit doesn't offer one.

modest nacelle
#

the wing count thats supposed to be at the top? SkyThink

#

does that even show up when youre looking at the spirit? i cant recall

dusky ridge
hexed citrus
spring arrow
#

Hi, does anyone experienced being laggy after the update

#

The game really stutters

hallow fable
#

It doesn’t show the wings for me either so I think it may be intentional

naive zodiac
#

@gritty basin Different, but not hard. It's dang near a oneliner. So not sure what the hold up is.

fast hearth
#

unfortunately yes it's intentional
leave constructive feedback on it in #live-feedback

dusky ridge
#

I think TGC might have more on their plate right now, things that are higher priority than getting a feature that does not affect gameplay into android.

naive zodiac
#

@dusky ridge makes sense

wind mango
#

@strong ravine Sorry to get back to you so late. We can't help with account issues like missing currency over Disccord, so I'd suggest opening a ticket from the in-game menu, by clicking on the gear icon ⚙️ in the top right corner of your screen, then clicking "Support", and then "Contact Us". We have a bit of a backlog going right now, but our CS team will answer you as soon as they can. If you've already done this, then don't open a second ticket because it can just cause confusion and make it take longer to help you and other players.
If you'd like to discuss your issue a bit more here on Discord, you're more than welcome to send a DM to ThatHelpBot.

fair cave
#

After update, so many problem, why??

fast hearth
#

When the game optimizes it's performance, this game runs just like Minecraft with RTX ON

median granite
#

Game keeps crashing whenever I enter Hidden forest, to be percise, in the first cloud stage, before entering the first gate. Any suggestion on how to pass this level? or maybe is there any shorcut to enter this stage? My device is HMD Global Nokia 5.1 Plus. 3gb ram 32gb rom.

winter quiver
#

@fair cave Never seen this before?

fast hearth
#

pfft

sly wagon
#

Game keeps crashing whenever I enter Hidden forest, to be percise, in the first cloud stage, before entering the first gate. Any suggestion on how to pass this level? or maybe is there any shorcut to enter this stage? My device is HMD Global Nokia 5.1 Plus. 3gb ram 32gb rom.
@median granite your phone is out of RAM or isn't capable to handle sky

median granite
#

Bummer.

native vessel
#

i want cheats for the multiplayer 🙏🏼🙏🏼

sly wagon
#

Are you sure you're in the right server?

native vessel
#

😹

#

i ask random

modern cloak
#

I don't know why I'm here;-;))

I teleport for my friend but I'm still stuck here 3-4 times😭

amber egret
#

@native vessel This is a server for the game called Sky: Children of the Light. Please remove your post and check our #rules

sly wagon
#

That's elder room, you're oob sandy

native vessel
#

🙄😤

#

🙏🏼👍🏽

cinder cobalt
#

umm

#

am i the one??

uneven juniper
#

This is a known issue unfortunately, there are some troubleshooting in the pins!

cinder cobalt
#

Ohhh okieee Thank youu

uneven juniper
#

There is a known issue with Google Play sometimes showing devices as not compatible when they really are. Give the following steps a shot:

-Force close all applications
-Pull down the notification bar on your Android device and hit the gear-shaped settings icon, or find “Settings” in the application tray.
-Navigate to Apps, or App Manager.
-Scroll down and find Google Play Store.
-Tap Clear Cache and Clear Data.
-Repeat steps for Google Play Games and Google Play Services
-Power your device completely down (do not hit the Restart button)
-Launch Google Play Store and try reinstalling/updating Sky
-If it still shows up incompatible, close the App Store again and wait a little while before checking back.

We're still waiting to hear back from Google as to why this is happening for some devices, we have made no changes to compatible devices.

cinder cobalt
#

:3

#

Thank you :3

fast hearth
#

Anyone noticed a significant drop in perdormance after this last update?

royal remnant
#

Just bought a brand new android device and cannot download the Sky app because of this incompatibility.

obtuse nebula
#

@royal remnant what device?

royal remnant
#

Lenovo E10. Please don’t tell me that it won’t play the game.

fast hearth
#

i ran the specs
...i have bad news for you

royal remnant
#

is there a work around with apk?

fast hearth
#

nope

royal remnant
#

Great

fast hearth
#

any time you see "4 GB RAM" or less on anything, run

#

it's a list of the most powerful android devices that's updated monthly

royal remnant
#

Thanks muchly!

fast hearth
#

feel free to ping me if you want me to check out the specs of anything you find in the future 👌

royal remnant
#

Will do

hexed sand
#

The new update has super nice graphics. super hot. hot in the true sense 😋

fair marsh
#

@median granite I had the same issue with forest, and i think if i still fly the intented route it'll still crash for me.

#

So, what i did is fly towards the right side (||flying towards the wing upgrade that's on the tree||), and for some reason 90% of the times that avoids me crashing in the cloud part.

#

The problem is that, you'll encounter a lot more of possible crashing places after that.

#

If after that you find you can't go thru, i can guide you thru, i'm actually hella stubborn and tried and tried to figure out a way to get thru and managed to actually get to Eden after lots and lots of crashing.

merry herald
#

Anyone noticed a significant drop in perdormance after this last update?
@fast hearth yes, overheat much faster than before

fair marsh
#

I find that weird, the update was the reason i was able to get to Eden tho.
I saw an improvement overall.

#

I prolly have one of the weakest phone to be playing tbh, lol.

sly wagon
#

The clouds has huge polygon counts

#

The update improve overall performance for me

fair marsh
#

Most crashes are rendering issues.

sly wagon
#

Yes, either not enough memory or just simply not powerful enough

fair marsh
#

There's certain camera angles that i can't get because as soon as my GPU tries to render them, it's an instant crash.

sly wagon
#

What is your phone?

fair marsh
#

Umidigi A5 Pro.
A chinese cheap phone.

#

Costed 99$

sly wagon
#

Huh, never heard of those

#

It can run sky? pEyes

fair marsh
#

Yeah, i basically studied all the maps and discovered what lags me and what doesn't.

blazing kelp
#

That's pretty impressive

sly wagon
#

That's impressive

fair marsh
#

I don't know if all that information i've gathered is useful or not.

#

Lol.

blazing kelp
#

Omg guys help

#

OMG

#

IT WONT LET ME UPDATE WHAT

sly wagon
#

Could be useful, you can list it on an essay and send it to the devs for improvements

fair marsh
#

I think Mirian posted something about that earlier.

sly wagon
#

@blazing kelp check the pins

blazing kelp
#

I played this game for a month already how is it not compatible now

#

😭 😭

gritty basin
#

check the pins there is steps to fix that

blazing kelp
#

Wait what pins

#

Sorry new to discord where are the pins?

gritty basin
sly wagon
#

Swipe right

coral onyx
gritty basin
#

if you are on desktop it's the literal pushpin

coral onyx
#

Android pEyes

median granite
#

@fair marsh That's what I cannot do unfortunately. As soon as I start jumping to the hole of clouds, the game tortures my phone. It lags a lot. Because of that, I've never made it to the wing upgrade that you said earlier.

fair marsh
#

¿So you crash before turning left?

sly wagon
#

@median granite your gpu can't handle the clouds

median granite
#

I crash when I jump.

fair marsh
#

That's weird, his phone seems to have a better CPU/GPU than mine.

median granite
#

well, probably seconds after i jump

sly wagon
#

What?

median granite
#

But It can handle isle clouds tho.

#

Sorry, I'm not used using this mention thingy.

sly wagon
#

How about prairie? It lags a lot for some

median granite
#

Well, Surprisingly, not that much. in fact, I can make it to the praire tample.

sly wagon
#

Most crashes happens on forest, eden and wasteland

fair marsh
#

¿You have lags in Praire?

sly wagon
#

Not for me

median granite
#

Yes, I do. But it's still playable

#

As long as the game not crashing, I'm fine with that.

fair marsh
#

Woah.

sly wagon
#

From what I understand from the engineers the Forest (and other) crashes are a graphics+memory issue. we're working on it and hope to have it resolved in the next update. Oppo f9 seems to be one of the hardest hit devices by this particular issue. While compatible, the Mali-G72 MP3 GPU struggles to handle the graphics rendering a fair bit.

#

-Ktjn

fair marsh
#

Then i understand your crashes at forest.

#

I actually have no lags in Praire.

median granite
#

Well, I guess what we have to do now is to wait, right?

sly wagon
#

So @median granite can't finish forest?

fair marsh
#

Yeah, they're working on it.

#

I already noticed a huge improvement.

median granite
#

Cannot.

fair marsh
#

With this last updated even tho they said they could do anything for the crashes.

sly wagon
#

Keep up with the #news there's a huge improvement to performance in this update for me

median granite
#

I try teleporting, but the same thing happens.

fair marsh
#

Yeah, he's not gonna get some luck with Forest.

#

Even if he goes past the first door, that's not the laggiest area.

sly wagon
#

He doesn't even get to the rain / sunny forest area

median granite
#

poor me

fair marsh
#

The crashes flying towards the hole to the first door.

#

2nd area is the worst.

#

A bad look around and r.i.p.

sly wagon
#

2nd and 3rd area is big

fair marsh
#

Yeah.

sonic saffron
#

||HAVE A BLESSED AND SAFE DAY TO EVERYONE <3||

fair marsh
#

||You too||

sly wagon
#

I mostly got crashes on shipwreck transition to battlefield tho

fair marsh
#

Shipwreck is really laggy too.

#

But overall Wasteland is pretty ok now.

#

Valley is a nightmare for me too.

sly wagon
#

Valley's citadel is laggy for me lol

#

18-20 fps average

fair marsh
#

The sliding race cutscene thingy has like a 80% chance to crash me, lol.

sly wagon
#

Whoa

fair marsh
#

When the door is opening.

sly wagon
#

Big yikes pEyes

fair marsh
#

Also, the sliding area after social area, if i try to look to the temple in the background it's a crash.

#

Funny stuff like that.

#

If i look towards the ground is fine.

sly wagon
#

Try fly high up in isle's temple

#

Until the rainbow bridge

#

All you see is clouds lol

fair marsh
#

Yeah, i've tried a lot of things.
I think this week i crashed around 200 times, just to discover the best patterns to not crash.

#

Dedication my bois.

sonic saffron
#

it crashes everytime i enter the 3 krills in gwl

fair marsh
#

Yeah, that area it's terrible too.

#

I have to look down all that area.

#

Something that actually helped me a lot, is the fact that you can move the camera to look at the floor, while you're loading the screen.

#

Didn't know i could do that, but that's something.

fast hearth
#

tfw someone could literally write a wiki on how to avoid crashes in sky

sly wagon
#

Yeimi can do that lol, guide routes or smth

fast hearth
#

wild

fair marsh
#

Tbh, i could.

fast hearth
#

the only time i've ever had crashes was after the recent update

fair marsh
#

I literally could do it, loll.

fast hearth
#

weird circumstances involving me exchanging lights with someone as we both hold candles

#

i'm really not sure what the pattern is outside of that but it's only happened twice and i'm one of those guys that trades light with everyone i see if i can help it

#

i did send a log file with the android bug report uploader so hopefully whatever that was gets sorted out

fair marsh
#

That one seems pretty special. 🤔

verbal glen
#

Anyone else's game becomes laggy near the closet section of Home, after the update??

storm gulch
#

yeah i think i noticed that

sly wagon
#

Some does, some got improvements in performance

storm gulch
#

i have worse frame rates compared to previous versions so rip

verbal glen
#

I use an OP5

sly wagon
#

But i did get some lags there when i got friends near me, especially when using emotes with lights

fair marsh
#

Yeah, there's a lil of lag there.

#

Don't know why.

verbal glen
#

I was also able to max out the display, if I so needed.. it gave no issues before
Now it's laggy

sly wagon
#

OnePlus is one of the best phone brand out there, i think you should wait for the next patch:(

fast hearth
#

i've got a oneplus 6

fair marsh
#

But i'm glad they're actually optimizing it really well.

fast hearth
#

i saw a few more lag spikes in eden with the update, weirdly enough

fair marsh
#

This game is gonna be smooth in the future.

fast hearth
#

particularly when ||flying rocks|| are involved

sly wagon
#

Huh, i use a cheap redmi note 5 and eden runs well, ||even on zone 3||

fair marsh
#

I haven't tried going into Eden.

#

I'm scared.

sly wagon
#

Scared of crashes or just scared of what behind the door lol

fair marsh
#

Scared of crashes, lol.

deft bobcat
#

I'm crashing less after update, you all should try playing now, I saw sky forest (I do crash still, but can let camera go higher), did sliding race for the first time (finally door opened without crash) and I was stuck in Eden for few days before but now I'm free.

fast hearth
#

the only time i've ever had crashes was after the recent update
@fast hearth same I was trying to help a newbie and we kept on having server jump and disconnection 😟

deft bobcat
#

Oh, I got separated from my moth, but I was sure it was my internet

spring arrow
#

Does anyone experienced this

#

It requires an adventure pass

slender yacht
#

That’s a bug Prince. Many players have been experiencing it. SkyPray

dull mantle
#

Does anyone play sky is a bit lagging after update??

#

Before update, when I play sky, usually it won't be lagging

topaz reef
#

i've heard that from others, though it's been normal for me personally SkyPray

dull mantle
#

Well, then looks like it's normal after updateSkyFaint SkyFaint SkyFaint

topaz reef
dull mantle
#

Okay!!thank you very much!!

topaz reef
#

happy to help pSkyHeart

fast hearth
#

Any one notice some performance changes on Android?

dull mantle
#

Become a bit lag?

nimble vortex
#

Idk if everyone had the same problem as mine... I already sent my feedback, I'm having a trouble with looking fav friendlist at home.

When u have really high levels with your friend, that one friend will be on the top of the crown right?

So my friend was there, and i cannot reach it to collect her gift not warp to her. I thought yesterday she's gone from my friendlist, the facts is the crown constellation are cropped...

So the top of it cannot be seen.....

dull mantle
#

oh……isn't that means you can't find your friend???

nimble vortex
#

Its.. cropped...

#

That one on up there ..

#

;;v;;

#

Before even tho the gap are... Indeed a bit pain, but i can reach all of them...

dull mantle
#

Oh my……I feel bad about that;_;

#

Hope your friend always find you😔

fast hearth
#

Hello. I installed Sky when it was realised for Android through the Play Store, but now i cannot install new updates anymore, because on the Store there's a message that says my device is not compatible. I have a Huawei P10 Plus with 129 GB of storage, 6 GB of RAM and Android 9. Why can't I install the new updates? Please, help me.

topaz reef
#

that's because google gets confused sometimes. there's troubleshooting steps to fix it in the pinned messages of this channel stickerHeart

fast hearth
#

Ok, thank you very much

topaz reef
#

happy to help pSkyHeart

zealous zealot
#

Hi

#

Could u guys tell me which phone can run the game smoothly with 60fps