beta-known-issues

[warm helm]

[Beta Known Issues v0.18.5 build 198000]

I come bearing known issues information about the map shrines that @livid saddle (hi Dylan! ) took the time to share in the chat over the weekend:

The main levels known to have missing shrines:
🔸Treasure Reef
🔸Wind Paths
🔸TGC Office
🔸Citadel
🔸Harmony Hall
🔸Battlefield

🔸It's also a known issue that there are some areas where the clouds can't be cleared in Starlight Desert. So currently, there are a total of 3 main shrines in Starlight Desert (with an optional fourth in the Asteroid Jacket area)

[warm helm]

[Beta Known Issues v0.18.5 build 198000]

🔸 We're aware of an ongoing bug preventing the Shard Eruptions appearing in beta. The team is investigating a fix for a future update.

[warm helm]

[Beta Known Issues v0.19.0 build 199408]

🔸When playing on a new account, the Season Guide appears after unlocking Forest, instead of Wasteland. Players with a new account who teleport from the Season Guide tree before progressing to at least Wasteland will be unable to complete the first seasonal quest.
🔸Some seasonal cosmetics may be missing from the seasonal constellation trees.

Edit to add:
🔸Seasonal candles are currently not appearing in the levels

This will be resolved in a future update.

[warm helm]

(Hi everyone! )

[warm helm]

[Beta Known Issues v0.19.0 build 199821]

🔸Due to a bug, the blue butterfly seasonal cape has lost its transparency
🔸The jellyfish in the 2nd quest move too quickly to keep up with easily

These will be resolved in a future build. Thanks!

[warm helm]

[Beta Known Issues v0.19.0 build 199821 & 200144]

🔸The Traveling Spirit that ordinarily would have arrived in beta this weekend decided to take a staycation instead, and did not arrive in Home.

A future build will have a fix for the arrivals of upcoming Traveling Spirits (please note that this is not expected to be released before the end of the weekend). Thank you!

[warm helm]

[Beta Known Issues v0.19.0 build 201148]

🔸One of the music sheets added to the Season Guide's tree is accessible after the 3rd Seasonal Quest, instead of the intended 4th quest. This will be fixed in a future build.

Note:
📝 The voice instrument in the previous builds was the incorrect version. It's been removed, and the correct test version is now available in the "shop" for testers who don't have it yet. However, because of structural beta weirdness, testers who had the incorrect version will notice it removed from their inventories and the new test version is not in the shop. We will be unable to resolve this, alas. We appreciate your understanding with this kind of beta weirdness. Edit: Beta spoilers. This will occur in the next build. In this current build, only the incorrect version is still available. Apologies for the confusion!

[warm helm]

[Beta Known Issues v0.19.5 build 204198]

🔸Testers will not be able to join others in the same server instance
🔸The translation feature is unavailable
🔸Chat may be delayed or not send at all…if for whatever reason you decide to try to talk to yourself as you play in your own, lonely server instance

[Edit] 🔸Due to other server issues, testers will be temporarily unable to collect or forge candles, collect Light, or unlock daily quests

We're working to resolve these issues in a future build. Thank you!

[warm helm]

[Beta Known Issues v0.19.5 build 205593]

🔸Home continues to be stuck in bright mid-day mode in this build. A fix is anticipated in the next build.
🔸The 5th Seasonal Quest will not become available in beta. This is intentional.

[sweet swallow]

[Beta Concert]

We are aware that the concert mentioned in #beta-announcements has triggered early, and have flagged it up to our team for investigation. At this time, we still plan to have the scheduled stress tests at the correct times.
Thank you!

[warm helm]

**[Beta Known Issues v0.19.6 build 207600] **
(2022.11.30)

🔸 The servers have been a bit too chill lately, and need a bit of cortisol to wake them up again.

To resolve this issue we’d like to ask beta testers to stress the servers out. Please see the most recent post in #beta-announcements for details about the stress tests happening at <t:1669921200:F> and <t:1669957200:F> (times converted to display in your individual time zone)

We appreciate your understanding and willingness to stress out some servers with us.

[warm helm]

[Beta Known Issues v0.19.6 build 207600] - 2022.12.1

As we prepare for the next beta update in a few hours, there may be issues like a Spirit showing up in Home who doesn't give anything in return for candles, etc.

Put simply, some things on the backend were shuffled around to enable concert testing in two different versions of the concert on the same day. These should be resolved with the next update.

[warm helm]

[Beta Known Issues v0.20.0 build 208159] - 2022.12.1

🔸 Testers may experience server instability for a short time, or temporarily be unable to download the new build update, while we update settings on our end that require all testers to be on the now-current build (208159).

[warm helm]

[Beta Known Issues v0.20.0 build 208159] - 2022.12.5

🔸 It is intentional that Days of Love began on December 5th PST. Days of Love will be in beta from Dec. 5-8 Pacific time. Happy bug hunting!
🔸 The scepter item not appearing in testers' closets after "purchasing" is not intentional. A fix for this bug will be in a future build update.

Thanks for helping us test!

[Edit] Hi!

[warm helm]

[Beta Known Issues v0.20.0 build 208603]

🔸 Testers may be unable to teleport to friends or unlock nodes in their friends' friendship trees due to beta-specific server errors. This issue may continue until at least Friday, since the engineers who work on our servers are pretty busy making sure things are ready for everyone for the AURORA concert in Live tomorrow.

Thanks for your understanding. In the meantime, go see the concert tomorrow! It's awesome!

[warm helm]

[Beta Known Issues v0.20.1 build 210257]

🔸Avatars can get trapped in a wind wall in the Golden Wasteland social space.
🔸Players are unable to collect Hearts and daily Season Candles on the daily quest shrine

[warm helm]

[Beta known issues v.0.20.5 build 210852]
🔸Testers may experience a delay between teleporting to friends and when the friend appears.
🔸Attempting to “buy” the Days of Bloom outfit will add the 2023 Bloom cape to your closet instead. A fix is in the pipeline for a future build; please refrain from "buying" in the meantime.
🔸Previous bug fixes had the unintended side effect of “fixing” the bug that allowed players to place props in mid-air. The team is investigating.

Thanks for your patience while we work on fixes for these in upcoming builds!

[warm helm]

[Beta known issues v.0.20.5 build 211259]

🔸Testers cannot teleport to friends through constellations while those friends are in Home
🔸After turning into a butterfly, if a tester follows the prompt to hold hands with a Spirit, they won’t be able to break handhold or use menu prompts
🔸Crashes may occur when close to a Shared Space lantern

We're working on fixes for these for future builds. Thanks in the meantime for your understanding!

[warm helm]

[Beta maintenance]

Maintenance has required some additional time and is now anticipated to be complete at roughly 12:30 PST. Thank you!

[warm helm]

[Beta known issues v.0.21.0 build 213289]

🔸In the memory quest for the somersault emote spirit, the spirit’s legs twitch in a rather eery way ngl. This should be fixed in the next build.
🔸Days of Nature cosmetics spells are not working
🔸The cape worn by the Nature Guide in Home glows. The glow is a spooky, ghostly effect that happens when it’s worn by a spirit. The actual cape will not glow when worn by Sky kids.

Please be sure to read the full updates notes in #beta-announcements for this build. Thanks for your patience!

[ivory belfry]

Couple extra known issues we've identified for v.0.21.0 build 213289:

🔸 The seasonal constellation is not accessible, and should be fixed in the next build. The spirits' friendship trees are not enabled because the outfits aren't ready, so we felt it was okay to release in its bugged state rather than delay releasing this build any further.
🔸 The Vortex daily quest does not grant the expected candle reward upon completion. This should get fixed some time next week.

[warm helm]

[Beta known issues v.0.21.0 build 213361]

EDIT: These should all be available now. Thanks for your patience!

🔸Days of Nature: The new cape and spells for new IAP are currently not available. We hope to resolve this soon!

[warm helm]

[Beta known issues v.0.21.0 build 213670]

🔸The Days of Nature vortex quest doesn’t trigger as intended if you skip the cutscenes leading up to it.

Thanks everyone for your earlier reports on this one! The team is working on a fix.

[warm helm]

[Beta known issues v.0.21.0 build 213921]

🔸A bug is preventing all props from being deployable in the vicinity of the pool of the polluted geyser in Sanctuary. This will be fixed in a future update. Thanks!

(It is intentional that spells for Shared Memories, Shared Spaces, and Message Boats cannot be placed here.)

[warm helm]

[Beta known issues v.0.21.0 build 214151]

🔸Crashes may happen when a player is led through area transitions in a level, particularly places like Wasteland Graveyard, Forest Elevated Clearing, Prairie Cave, and the temple area of Valley
🔸The effects of a spell may not be visible to other players
🔸Pointing Candlemaker quest cannot be completed

We’re working on fixes for these in upcoming builds. Thanks for your understanding in the meantime!

[warm helm]

[Beta known issues v.0.21.0 build 214367]

🔸Some spells have no effect when used, such as the resize spell
🔸The Pointing Candlemaker Spirit quest cutscene is two minutes long (though still skippable when replaying it after the first time on a new account)
🔸An avatar’s height may look different to different players
🔸The Season Guide is learning how to have hands. They’re a bit sensitive about it, please give them some encouragement while they get it figured out.

[warm helm]

[Beta known issues v.0.21.0 build 214988]

🔸Seasonal hearts cannot be obtained to unlock ultimate gifts

We hope to resolve this soon—thanks for your patience in the meantime!

This should be fixed!

[warm helm]

[Beta known issues v.0.21.0 build 215709]

🔸Seasonal quests are currently not working. We hope to resolve this soon!

[warm helm]

[Beta known issues v.0.21.5 build 218295]

🔸During Days of Color, the geyser can assign any type of cape instead of only classic style capes.
🔸During 4th Anniversary, one of the event currency cupcakes will disappear after a performance if the player taps the skip button.
🔸Krill have been crashing the 4th Anniversary party, by which we mean crashing into the party, mistakenly assuming that the scattering of Sky kids’ winged light is better than throwing confetti. We’re talking to them about proper party etiquette and explaining that they need to behave better if they don’t want to be sent home.

[warm helm]

[Beta known issues v.0.21.5 build 218732]

🔸Viewing social spells such as message boats, Shared Memory recordings, etc. can cause a server error message to appear and persist until the beta app is restarted.

[warm helm]

[Beta known issues v.0.21.5 build 218965]

🔸The Days of Color geyser grants color trail spells but not cape spells. We’re working on resolving this soon and should have it fixed before tomorrow’s playtest!

[warm helm]

Resolved! Thanks everybody!

[Beta known issues v.0.21.5 build 219733]

🔸The team is aware of an issue that’s preventing testers from logging in and getting everyone’s hopes up about a new update being available. We’re working to resolve it, and to tell the loading screen to stop trying to trick everyone.

[warm helm]

[Beta known issues v.0.21.5 build 219733]

[Edit 5/17] The ticket muncher bug should be resolved. However, a bug is still affecting the event currency that appears when completing a daily quest to visit the rainbow, which will cause the beta app to crash.

~~The ticket muncher bug is afoot! ~~
🔸If a player picks up the free spell for 4 event currency from the DoColor spell shop in the event area, it changes that player’s total event currency inventory to 4 and prevents other event currency from being added.

Thank you for the reports you sent in about this bug! The team is working on a fix.

[warm helm]

[Beta known issues v.0.21.5 build 219733]

🔸 The violin should become available in the music shop tomorrow PDT (i.e. after the next reset). It just needed some extra time to clear customs, but the Peeking Postman will get them all delivered tomorrow.

[warm helm]

A quick note about this channel for our new beta testers!

We use beta known issues posts differently than how we use them in live. Generally speaking the live known-issues channel focuses on any major, high-visibility bug that's affecting a large proportion of players.

However, that's not the case for beta. Here our first priority is getting bug reports for an issue. We'll put up a beta-known-issues post about certain bugs both IF a bug is high-visibility and/or high impact, AND we don't need any more reports for it.

If a bug is listed as a beta known issue, it means we don't need any more reports about it.
🌈🌟

[warm helm]

[Beta known issues v.0.21.5 build 219733]

🔸The Tearful Light Miner and their team neglected to follow proper occupational safety rules despite numerous warnings and citations. This has resulted in their memory quest becoming blocked by terrain so that testers cannot complete it. A fix will be in a later build once they complete mandatory safety training workshops.

[warm helm]

[Beta known issues v.0.22.0 build 221690]

🔸Friends appear as unlit players
🔸When photographing a quest objective, the quest may not register as complete if the camera is zoomed in
🔸Shoes for the Witch Jumper and Pleading Child’s outfits don’t appear in the correct closet
🔸Chuckling Scout’s overalls outfit will be split into overalls/shoes in a later build
🔸Bugs may prevent testers from completing seasonal quests in this build
🔸Chat may not work properly

[warm helm]

[Beta known issues v.0.22.0 build 222225]

🔸 Quest 3 is displaying the wrong text. It currently displays text for Quest 2, but it can still be completed.
🔸 The stars did not align for this update to be build 222222. Let us keep our fingers crossed that build 333333 will make it for beta testing someday

Edit: Hi!

[warm helm]

[Beta known issues v.0.22.0 build 222225]

🔸The purple wildflowers seem to have been eaten by a mysterious bug, but they’ll rebloom again in a future build.

[half dock]

[Beta known issues v.0.22.0 build 222225]

~~🔸We are aware players are experiencing chat delays.

We know this has an impact on your Shared Memory challenge videos, and your patience is much appreciated while we look into the issue.~~

This issue seems to be temporarily resolved (for now - you know how beta can be). Thanks for your patience

[warm helm]

[Beta known issues 2023.6.19]

🔸 Testers may experience server errors that prevent the from playing the game smoothly, or at all. Looks like beta knew how to give our new testers a proper buggy welcome. The team is aware and hopes to have this resolved soon!

[warm helm]

[Beta known issues v.0.22.0 build 222967]

⚠️ Please don't try to unlock the ultimate season hat in this build. It's the wrong item in this update. If you get it in this build, you won't be able to get the correct item when it's added in a future update.
🔸Screenshots may be discolored when saved on some mobile devices.
🔸At least one player gets separated when a group of friends enters the concert together.

(💡Note to new testers: If a bug is mentioned in this channel, no further bug reports are needed for it.)

[warm helm]

[Beta known issues - June 21st Playtest]

You may experience server errors or crashes during the test. Please keep retrying or log back into the game!

[warm helm]

[Beta known issues v.0.22.0 build 223250]

🔸You may experience more frequent crashes or server issues compared to what’s normal for beta.

[Edit] 🇭🇮❕

[warm helm]

[Beta known issues v.0.22.0 build 223250]

🔸The team is aware of an uptick in server errors on beta. Thanks for your patience while we work on it!

[warm helm]

[Beta known issues v.0.22.5 build 226102]

🔸A mask and a hat from the Netease version of Sky are temporarily available in the Days of Style closets. These will be removed in a future build
🔸A Days of Style runway is present in the starting area of Eden
🔸Certain Android devices will crash when trying to start the beta app, particularly Google Pixel 2XL, Pixel 4, Redmi Note 10, and Samsung Galaxy S22.
🔸Level 2 friendship interaction emotes cannot be unlocked
🔸Players who are friended through invite codes do not appear in the Constellation Menu

No need to send bug reports or these! They are being worked on and resolutions will be in future builds. Thanks all!

[warm helm]

[Beta known issues v.0.22.5 build 226386]

The Style Guide does not teleport you to the area in Forest where the runway currently is. This is not a bug. The Forest runway is planned to be in a different location in a future build.
The 4th and 5th Seasonal Quests (along with quests 1-3) are not currently replayable.

[warm helm]

[Beta known issues v0.22.5 build 226835]

🔸 A bug can delay the appearance of the 10 bonus event currency that appear after watching an AURORA concert. If you don't see it right away, you may need to wait several minutes for it to appear.

(Note that you can only collect the 10 bonus event currency one time. It will not appear after attending additional concerts)

[warm helm]

[Beta known issues v.0.22.5 build 226999]

🔸Placeable items are not appearing in Shared Memory recordings
🔸Seasonal quests cannot yet be replayed. They should be replayable from the next build

[warm helm]

[🖥️ Steam PC Beta - known issues v.0.22.5 build 227673]

🔸Crashes may occur during level transitions/extended gameplay
🔸Pressing “Enter” will cause a black screen to flash
🔸In-game screenshots & video recording not yet supported (includes camera prop)
🔸Mouse cursor is not hidden
🔸Steam Deck controller map not finalized
🔸Touch screen input not finalized on Steam Deck, mouse cursor will appear when tapping the screen
🔸Using View button to bring up the chat keyboard on Steam Deck will cause the keyboard to be locked on screen unless you open another menu
🔸UI scaling may currently be too small on certain monitors (including Steam Deck screen)

Note: If something is listed as a beta known issue, we don’t need bug reports for them! They are being worked on and resolutions will be in future builds. Thank you!

[blissful whale]

[warm helm]

rude

[half dock]

[Beta known issues v.0.23.0 build 229750]

🔸 Crabs in the new Cackling Crab area are overly upset about being disturbed. We’re calling animal control to see if we can soothe the wild beasts so they aren’t in attack mode.
🔸 The large crab in the underground area is particularly cranky and will cause crashes on PC and Steam Deck when players encounter it

[half dock]

[Beta known issues v.0.23.0 build 230057]

🔸 The Skidmore spirit shop will not be interactable until the next build. However, the cosmetics are available as spells.
🔸 Steam deck progression of Seasonal quest 2 is blocked as they cannot place the message boat with touch screen or R2. We are working to resolve this issue.

[half dock]

[Beta known issues v.0.23.0 build 230159]

🔸You can still live your best crabby life, but other players cannot see you in your crab form, and you cannot spread the curse as intended.
🔸[Android] When returning to Sky after minimizing or locking device screen, players will see a black screen, but are able to hear game sounds and interactions. Restarting the app should return normal game play.

[half dock]

[Beta known issues v.0.23.0 build 230304 (230330 for PC)]

🔸The shop icon disappears after Skidmore leaves the cell
🔸PC: During seasonal quest 2, the message boat is unable to be placed on Steam Deck with touch screen or R2, as well as when using the controller on PC.

[half dock]

[Beta known issues v.0.23.0 build 230640 & 230670 on PC]

🔸After completing quest 4, players will notice a little more spirit activity around the place. Unfortunately, there is a bug in this build that limits how many spirits players will see. The fix will be included with the next build, and players will be able to experience the actual intention of how the area was supposed to feel and look after quest completion.
🔸The button used for message boats isn’t responding to taps, but is still usable by dragging and dropping.

[warm helm]

[Beta known issues v.0.23.0 build 230941]

🔸The game will crash when interacting with the memory shrine that’s unlocked after completing the 3rd seasonal quest
🔸Testers may not merge with others while in the season area
🔸Map Shrine can’t be interacted with during the 4th Seasonal Quest after initially activating it

[warm helm]

[Beta known issues v.0.23.0 build 231514]

🔸This week’s TS decided to really go traveling. They left behind a note saying they had decided to take a vacation this weekend instead of arriving in Home, and promised to send postcards. We’re still waiting on the postcards.
🔸If a tester unlocked the 2023 Days of Mischief cape earlier in testing, it was removed from their closets in a later test build due to standard beta-being-beta updates. This is not an issue that will happen in the live version.

Thank you all for your understanding!

[warm helm]

[Beta known issues v.0.23.0 232736 (mobile) & 232713 (PC)]

🔸 The team is investigating server issues that are preventing testers from logging into the beta. Thanks for your patience while we work on it!

[warm helm]

[Beta known issues v.0.23.0 build 233714]

🔸 Several activities in the Dreams Village and Hermit Valley areas are missing (e.g. Yeti race, fishing, Skyball game). These will be restored in a future build.

[warm helm]

[Beta known issues v.0.23.4 build 234665]

🔸**[PC]** The game will crash when opening the graphics menu. This will be resolved in a future build.

[warm helm]

[Beta known issues v.0.23.4 build 234755]

🔸A bug is producing extra event currency each time a firework event quest is completed. This is, as mentioned, a bug, and does not reflect the planned intent for these quests or the event currency related to them. Thanks for understanding!

[warm helm]

[Beta known issues v.0.23.4 build 234755]

Update: Comments should now be working as intended.

🔸Comments are not displaying on player creations.

[warm helm]

[Beta known issues v.0.23.5 build 235800]

🔸Some Android devices may experience significant or severe graphics errors in this build. The team is working on a fix for this!

[warm helm]

[Beta known issue - Nov. 14th]

🔸 The fireworks finale is currently not running in the beta, but it will be re-enabled soon (or ) to allow for more testing.

[warm helm]

[Beta known issues v.0.23.5 build 237281]

🔸The meditation circle to join the fireworks finale may be hard to see in the terrain.
🔸The race prop isn't in the event shop like it should be. A search party has been organized.

[warm helm]

[Beta known issues v.0.23.5 build 237523]

🔸 The meditation circle to join the fireworks finale is not appearing. Relatedly, the playtest originally scheduled for this morning PST will be postponed while we work on getting a fix into the build. Thank you for your patience!

[Edit:]

[warm helm]

[Beta known issues v.0.23.5 build 237523]

RESOLVED: The finale meditation circle is now working as intended. Please join us today at <t:1700604000:t> (your time zone) to help us playtest the finale (That's <t:1700604000:R>).

Hope to see you there!

[warm helm]

[Beta known issues v.0.23.5 build 237523] Hello again

🔸 While in Festival Tech mode, the prompt to join a friend who is in another instance will not appear

[warm helm]

[Beta known issues v.0.24.0 build 238442]

🔸The heavens will come crashing down Game will crash when tapping a star in any of the constellations in Aviary Village.
🔸 Dragon Train costume doesn't appear when you equip it. A fix is in the works. Until then, uh, enjoy an invisi-cape glitch?

[warm helm]

[Beta known issues v.0.24.0 build 238442]

🔸 The schedule for the Days of Fortune dragon has been bugged across several builds, causing it to appear nonstop. It will be restored to its usual schedule from previous years in a future build.

Thank you for your understanding!

[warm helm]

[Beta known issues v.0.24.0 build 238717]

🔸Due to a bug, commenting was removed as an option for Player Creations. This is temporary while we work on a toggle that will allow a player to enable or disable comments on a Creation.

Thanks for your patience while we work on getting this into a future build!

[warm helm]

[Beta known issues v.0.24.0 build 238850]

🔸Season Pass tutorial screen doesn’t have the new season’s artwork
🔸Game will crash when tapping the new social emote in a friendship tree
🔸In Home, the season constellation may appear to be the Season of Revival constellation
🔸Seasonal spirit quests can’t be replayed after they’re completed
🔸Players with a low Winged Light count may die in the cutscene for the first seasonal quest
🔸Players can get stuck if they go to the new map shrine

[warm helm]

[Beta known issues v.0.24.0 build 239014]

🔸Season's friendship interaction emote still isn’t available
🔸Player may get softlocked when in handhold with herb gatherer spirit during the third quest
🔸Days of Fortune currency missing from event space
🔸Days of Love event items missing from the event guide’s tree

[Edit]
Known issue posts for beta are different than the ones for live. In beta, we post something as a known issue if we are both (1) aware of the bug, and (2) don't need any more bug reports for it.

In other words, a bug affecting a lot of devices won't be listed here unless it meets both criteria.
(Related: bug reports aren't needed things we list as beta known issues)
🌈🌟

[warm helm]

[Beta known issues v.0.24.0 build 240485]

🔸 When a player uses the DoFortune drum, other players cannot hear the drum

[warm helm]

[Beta known issues v.0.24.5 build 243366]

🔸There may be periodic server errors that can result in a crash or an error that otherwise makes the game unplayable.
🔸Camping mini event: When teleporting to a friend in the event area, players are teleported to the beginning of the 8-player puzzle area instead of the main event space.

Reminder: If you continue to experience a bug that has not been mentioned in the beta-known-issues channel, please report it in the appropriate beta bug channel so that the team has more information about it. Thank you!

[warm helm]

[Beta known issues v.0.24.5 build 243366]

🔸The Daily Quest Spirits are not in Aviary Village in this build. Reports say they just kept running and running and running—they'll be re-enabled in a future build after they finish their marathon.

[warm helm]

[Beta known issues v.0.24.5 build 244400/244663]

🔸There may be bugs preventing progression in Seasonal Quests 4-5.

[warm helm]

[Beta known issues v.0.24.5 build 245025]

🔸Seasonal Quests 4-5 cannot be completed.
🔸Older Bloom IAP are not displayed for "purchase." This only affects beta and will not affect the live version.

[warm helm]

[Beta known issues v.0.25.0 build 249731]

🔸Items don’t snap to a grid when you place them
🔸Occasionally a dark plant may appear underwater that can’t be cleared, as water tends to make it impossible to light things on fire. This may prevent completion of the underwater darkness clearing task.
🔸Eruptions are disabled in this build, which means 4 event currency are available daily for now.

(As a reminder—we only list a bug as a known issue for beta if we are both aware of the bug AND don't need any more bug reports for it. So apart from these issues: happy bug hunting! )

[warm helm]

[Beta known issues v.0.25.0 build 250377]

🔸Sharing Daily Quests with friends via handhold is not currently working
🔸The correct number of comments on a Player Creation is not displayed
🔸Comments can’t be restored if they’re disabled on a Creation
🔸If someone disables comments on their Creation and then in the same session another player tries to leave a comment on it, that player will get a server error
🔸The chat table is pranking some prop spells, and will appear instead of the intended prop

[blissful whale]

I'm proud of you for getting enough sneep snorp, @warm helm

[warm helm]

[warm helm]

[Beta known issues v.0.25.0 build 252362]

🔸Spells for new Days of Nature items do not work properly
🔸Closet icon placement is too high

[warm helm]

[Beta known issues v.0.25.0 build 252592]

🔸Beta game will crash when trying to fly while editing a Shared Space or their “nest” home
🔸The friends toggle in the new homes isn’t enabled yet
🔸If you try to teleport to a friend who is in their home, the game will will send you to your own home instead.

[warm helm]

[Beta known issues v.0.25.0 builds 252592 & 253082]

🔸 Player Creations from other people appear in your own Nest
🔸 Camera moves on its own while decorating your Nest

[warm helm]

[Beta known issues v.0.25.0 build 253629]

🔸Event currency are added to the inventory in fractions rather than whole units

[warm helm]

[Beta known issues v.0.25.0 build 255181]

🔸Days of Nature: The Dark Creature is replaced by a Dark Plant or turns invisible if player leaves Prairie Peaks and then returns.

[warm helm]

[Beta known issues v.0.25.1 build 257826]

🔸The application will crash when you try to equip the flower vase prop from Season of Performance.
🔸This bug may also lead to crashing if you try to enter a Shared Space or Nest that has this prop placed in it.
🔸 While we weren’t looking, a few props stole some Huge Spells into this build with them, so they may appear freakishly large when placed.

[warm helm]

[Beta known issues v.0.25.5 build 260491: Playtest Edition]

🔸 Device may crash during the Spirit parade
🔸**[PC Only]** Game crashes when meditating in Aviary Village to join SkyFest
🔸**[iOS only]** iOS players will not be able to see the videos. Other devices with slow internet connection may also be affected.

[warm helm]

[Beta known issues v.0.25.5 build 260491]

🔸Meditation circles to teleport to the Days of Color area take you to the Office instead. In order to get to the Days of Color area, you’ll need to complete the 8-player puzzle in Prairie.
🔸You may not be able to finish the 4th Seasonal Quest if there’s an active Shard Eruption
🔸The shader for rainbow hair tints may oddly affect cosmetics items classified as hairstyles but aren’t actually an avatar’s hair
🔸Game may crash when lighting candles at in the Wasteland temple
🔸Currency icons don’t show in relationship trees

[warm helm]

[Beta known issues v.0.25.5 build 260937]

🔸 In Aviary Village, the meditation circle to Home and the candle to confirm your load point are missing.

[warm helm]

[Beta known issues v.0.25.5 build 262158]

🔸 The team is looking into server errors that have intermittently been affecting beta. Thanks for your patience while we get it resolved!
Update 15:00 PDT - this should be resolved now

[Beta known issues v.0.25.5 build 262158]

🔸While in SkyFest mode, the game will crash if you enter the special level portals.
🔸[iOS] The map shrine UI zooms out when a player interacts with the shrine.
🔸[iOS] Selecting an instrument for your instrument stand will cause a crash.
🔸[iOS] If your device is on iOS 12, the app may crash after running for a while.

[warm helm]

[Beta known issues v.0.26.0 build 267348]

🔸Audio not present for new piano (as a general note, audio for new content is typically added in later beta builds).
🔸Event currency may be given every time after playing a game, instead of after completing the game only the first time. This will be fixed in a future build.
🔸Networking issues when meditating to join a tournament game; it may take 20 or more seconds for the game to begin.
🔸Controller map is inaccessible currently due to the emote favoriting being mapped to the same control.

[warm helm]

[Beta known issues v.0.26.0 build 267668]

🔸Season candles are not in the realms.

[warm helm]

[Beta known issues v.0.26.0 build 269535]

Not a bug: When you enable the “autoskip cutscenes” toggle for the first time, you will need to rewatch the game’s cutscenes before you’ll be able to skip them all again.

This is connected to the new tech the team implemented to support this feature, which tracks cutscene views in a new and ultimately more effective way!

[warm helm]

Request for Beta Tester Bug Reports 📣

If you're getting a bug where:

• The daily season candle isn't added to your inventory after you pick it up
• Daily quests don't load for you when you log in
• Regular candles can't be picked up

—and those bugs persist until you go to a new area and come back, our QA and engineering team would be very grateful if you send a detailed bug report!

Please Include If Possible:

• A video that includes UI (aka device recording, not in-game recording)
• Were you alone in the server when you experienced these bugs? Or were there other Sky kids merged with you?

Thank you all so much in advance!

[warm helm]

[Beta known issues v.0.26.1 build 273371]

🔸Game may crash when you try to access your Nest

[loud prism]

[Beta known issues v.0.26.5 build 272870]
🔸Days of Style daily quests might not complete due to stage rotation timing.
🔸Some Audio is missing at the end of the Season of Duets 4th Quest
🔸Super secret spell shop! The spell shop might be invisible to some players (but it kinda still works…just have to find it)
🔸The Mask spell isn’t granting a mask. No mask for you. (for now)
🔸Daily Quests can’t be accepted from quest givers 😦

[loud prism]

[Beta known issues v.0.26.5 build 276371]
🔸Yes your head is bobbing weirdly, it's not you, it's us! - should be fixed next BETA update
🔸Lighting up another player will result in a server error - under investigation
🔸All your currency will be reset to 0 (except for Seasonal Candles) if you complete a daily quest. It will be deposited in Raccoon's trashcan and they will be hoarding it like a tiny little dragon (we'll fix this before it goes to live!)
🔸Arabic language support seems to have vanished (other languages might be affected too, please let us know!)
🔸 Android players might encounter a soft-lock on quest 3 of Seasons of Duets and become lost in the void

[loud prism]

[BETA known issues v.0.26.5 build 276925]
🔸Rewards for Daily Quests are received but do not show in the Candle total
🔸Daily Quests reset when restarting the app
🔸When restarting the app, some Daily Quests are no longer available
🔸Some Legacy Quests do not progress and cannot be completed

The biggest known issue yet is that the DOOT IS A LIE. I will doot again when I have the final confirmation that the build is available.

[warm helm]

[Beta known issues v.0.27.0 build 282707]

🔸EDIT: This is now completed!
Maintenance Notice: The team is doing some backend work starting about now, <t:1724351400:F>. This may result in temporary beta server instability for between 30-60 minutes.

🔸The harmonica is temporarily borrowing the sound of the flute. It will sound like a harmonica in a future update.

(As a periodic reminder—we only list a bug as a known issue for beta if we are both aware of the bug AND don't need any more bug reports for it. So apart from what’s listed as a beta known issue: happy bug hunting! )

[Edit] Also hi everyone!

[warm helm]

[Beta known issues v.0.27.0 build 282913]

🔸Intended: The Season tail cosmetic is in the neck accessory tab for the time being.

[warm helm]

Not related to 0.27.0, but since I've seen some questions about it:

For the 5th Duets quest, we do not currently have plans to make it available in beta. (So no one gets spoilers this time!)

[warm helm]

Heads Up + Request

Hey all! Some of you have reported that you had a "Downloading latest content" screen at login that could persist for a long time.

A short time ago, the team made a backend change that should resolve that issue. This fix is now applied to beta, no new download needed.

AFTER this point, if you see this message on your screen for longer than just a couple seconds, please send us a bug report. Thank you!

[warm helm]

[Beta known issues v.0.27.0 build 283602]

🔸 The 2nd “void” quest has no sound.
🔸 The 1st “void” quest can’t be completed.

Fixes for these issues will be in a future build. Thanks!

[warm helm]

[Beta known issues v.0.27.0 build 284173/284202/284246]

🔸 Avatars wearing the Snufkin outfit will be distorted to varying degrees when using emotes. No reports needed for this, since the team is aware and will have a fix for it. ~~So enjoy it while you can ~~

🔸 Spirits in small, enclosed spaces (e.g. Provoking Performer) may have issues “jumping up” into spots that are hard to reach after lighting/completing them. This should be fixed in a future build.

[warm helm]

[Beta known issues v.0.27.0 build 285215]

🔸WIP Issue: There is a “teaser” version of the third Moomin Storybook quest, but the full quest cannot be completed. This will be (re)playable in a later build.
🔸Aug. 31st quest can’t be completed due to a missing button.
🔸Aug. 31st and Sept. 1st quest hints indicate the wrong level; these should direct you to Golden Wasteland.
🔸If you upgrade a prop with a new color and try to save it in the nest, it doesn’t appear when you return.
🔸If you try and upgrade one of the free props for the nest, it returns an error.
🔸The Moomin constellation mural is missing from the collaboration room in Vault of Knowledge.
🔸We spilled some dyes from the Furniture Shop onto the capes, so color of the capes and their lining is off in this build

[warm helm]

[Beta known issues v.0.27.0 build 285215]

Hey everyone! A slightly late but important FYI:

For Days of Mischief, the event currency Light is BUGGED in this build (the one that went out last Friday). It is providing EC Light far more slowly than it should be, and as many testers have realized, it's not giving the full 5 tickets' worth of Light either.

This has been brought to the team's attention and they're working on a fix for that alongside other updates and fixes.

[warm helm]

[Beta known issues v.0.27.0 build 286163]

🔸**Not a bug:** The pointed cape from an earlier build is no longer available in the closet. This was not intended for any beta or live releases, and appeared due to an unexpected bug.

It can now be added to the pantheon of legendary beta bugs including the Bloom picnic basket bug and the Passage pants spider bug.

[warm helm]

[Beta known issues v.0.27.0 build 286236]

🔸Beta will crash when opening the music sheet menu
🔸Players may end up in an OOB when replaying the 3rd seasonal quest that can cause the game to softlock
🔸The new daily quest scheduled in THIS build for next Tuesday Sept. 10th is bugged and can be completed without actually playing it. We are hoping to have a new build out on Tuesday that has a fix for this. If possible, please wait until the next build is released on Tuesday before trying this quest. Thank you!

[warm helm]

[Beta known issues v.0.27.0 build 287342]

🔸The 4th Storybook quest cannot be played due to bugs either sending the player OOB or into the 1st Storybook quest.

[half dock]

[Beta known issues v.0.27.0 build 287699]

🔸 Players may experience full loss of mobility after reviewing the cutscene from the Moomin Papa side story
🔸 When repeatedly interacting with one of the spirit friendship trees, the UI moving lower/higher
🔸 Seasonal cosmetics requiring the pass are missing from the spirit trees
🔸 Daily Quests: When playing instruments with the spirits, the instruments may appear out of place while the spirits are playing them

[warm helm]

[Beta known issues v.0.27.0 build 288602]

🔸 The bug that prevents players from getting the full 5 EC per day is still present in this build. A fix is expected in the next build.

[warm helm]

[Beta known issues v.0.27.0 build 290195]

🔸 The in-game video recorder isn’t working in this build
🔸 Some items and spells have been moved around, such as test spells being moved from the weasel wizard NPC to Moomin area.
🔸 Not a bug: The red Moomin cape is not available in this build. It will be back for more testing once we're ready to release builds for 0.27.5.

[warm helm]

[Beta known issues v.0.27.0 build 290195]

🔸The following capes are ridiculously and adorably tiny due to bugs:

• White cape from Season of Belonging
• Snowflake cape from Days of Feast
• Radiance of the Nine-Colored Deer cape
• Days of Fortune cape
• Juggler cape (purple with fur trim) from Season of Rhythm
• Manta, Jellyfish, and Dark Plant capes from Season of Shattering

If you have a cape other than the ones listed here that is also ridiculously and adorably tiny, please send a bug report to let us know. Thank you!

[warm helm]

[Beta known issues v.0.27.5 build 296091]

🔸 Currently, chat filters will be applied to a favorite message once a player sends (or tries to send) it in an actual chat. In a later build, the filter will be applied when the phrase is added to the favorites menu.

[blissful whale]

🛏️

[warm helm]

SKYBOT IVE BEEN GETTING ENOUGH SNEEP SNORP ALREADY

[half dock]

[Beta known issues v.0.27.5 build 296806]

🔸The event instrument is appearing on the Sky kid if they are using the Music Shrine for the event.

EDIT:
🔸We are investigating some players who have their home set to Aviary Village may notice that they are spawning in the old Home.

[warm helm]

[Beta known issues v.0.27.5 build 296806 - Monday Edition]

🔸 Please refrain from going through Eden in this build if you haven’t already. Testers will become stormlocked after completing Eye of Eden and be unable to access any of the levels.

[warm helm]

[Beta known issues v.0.27.5 build 297174]

🔸 Please refrain from going past the “point of no return” in Eye Eden. The stormlock bug is still present.

If you go past the PNR, you will remain stormlocked even after completing the level and be unable to access any of the levels.

[warm helm]

🔸 Stormlock bug is still present. Please do not go into the final room of Eye of Eden
🔸 In the 4th Storybook (void) quest, the door may not pull you back into the house
🔸 Meditating to enter the 4th storybook/void quest may result in a softlock
🔸After finishing the 6th seasonal quest, the windwall isn’t disabled

[warm helm]

[Beta known issues v.0.28.0 build 304606]

🔸[iOS] Game may crash under the following circumstances:

• If you remain in Home for 7-10 seconds after starting the game
• Entering a level after starting the app in Home
• Entering the IAP shop in Aviary Village
• Pressing play after starting the game in Aviary

🔸Dyed outfits can’t be deleted
🔸Event currency and scoring for the Days of Fortune mini-game aren’t working as intended
🔸Days of Fortune NPCs clip with Home terrain
🔸Days of Love: Some of the emotes that should work with activity aren’t currently working

As a reminder, if a bug is mentioned as a beta known issue, it means that we don’t need any reports for it. Thank you!

[warm helm]

[Beta known issues v.0.28.0 build 304979]

🔸Game may crash if your avatar is idle around lit candles or while holding a candle.
🔸[iOS] [Android] Game may crash at startup.
🔸Constellation messages: Red notification persists after viewing a message.
🔸”Broadcast” feature: When you’ve completed all Season of Duets quests and are broadcasting a performance in the concert hall, if another player teleports in to watch you but they have NOT completed Duets quests, that player will not see the broadcast enabled, and from their perspective you’ll be playing whatever instrument you might have equipped, not the piano.
🔸Days of Love: Hint text missing from the activity.
🔸If you get too close to a certain spot near where the event spirits stand in Aviary, you’ll get warped to an event area.

[half dock]

[Beta known issues v.0.28.0 build 305156]

🔸Some players may notice a line of Shared Memory crystals in a row when approaching the Friendship Constellation Pad in Aviary Village.
🔸The memories in this line may not play correctly if at all.

[warm helm]

[Beta known issues v.0.28.5 build 309340]

🔸Color dye currency icons do not display on the screen or in your inventory
🔸All message boats are appearing as roses
🔸Color on Tier 2 capes is slightly dull
🔸Color values/brightness/darkness for day/night cycle times are not implemented as intended

As a reminder, if a bug is mentioned as a beta known issue, it means that we don’t need any further bug reports for it. Thank you!

[warm helm]

[Beta known issues v.0.28.5 build 309792]

🔸Days of Bloom: Event Ticket Light is not being generated when doing the rose message activities. The fix for this will be in a build we plan to release early next week.
[Edit] — So it is not intended that social event Light is the only way to get Event Ticket Light for Bloom right now.

🔸[Not a bug, technically] - Days of Treasure: You’ve probably noticed some weirdness with the Days of Treasure spirit activities in relation to the Daily Quests. The team has investigated your bug reports—this is actually due to the beta-only scheduling of 3 rotating event locations per day. This issue is not expected to change during active testing for 0.28.5 since the bigger priority is testing the different locations. Thank you for understanding!

[warm helm]

[Beta known issues v.0.28.5 build 310609]

🔸Days of Treasure: The marker on the map changes location after accepting the quest
🔸Days of Bloom: Message rose can’t be placed

[warm helm]

[Beta known issues v.0.29.0 build 314200]

🔸The camera places the avatar at the center of the screen instead of slightly off center. This will be resolved in a future build.
🔸Days of Color: Mini-games do not yet award event ticket light
🔸Days of Color: Dyed outfits won’t work as intended with the color puzzles

As a reminder, if a bug is mentioned as a beta known issue, it means that we don’t need any further bug reports for it. Thank you!

[warm helm]

[Beta known issues v.0.29.0 build 314200]

🔸The cup mini-game in Days of Color suddenly gets insanely fast at the end. It will get a chill pill in a future build.
🔸Only some of the currently available season cosmetics are previewable in closets.

[half dock]

[Beta known issues v.0.29.0 build 314532]

🔸[Season] Some players may experience an inability to pick up the feathers during Quest 1 in Hidden Forest.

Days of Color:
🔸The Spirit in charge of the Plushy Toss game does not have an interact button.
🔸Some capes are not working to charge the colored platforms.
🔸The hint text that counts how many of the one-time Event Tickets a player has picked up resets to 1 when players leave the area.
🔸There is a happy little issue to your benefit! Players will notice 4 extra Event Tickets above the clouds in the event area. They can be collected and are usable, and they will not count toward the count of one-time tickets.

As a reminder, if a bug is mentioned as a beta known issue, it means that we don’t need any further bug reports for it. Thank you!

[warm helm]

[Beta known issues v.0.29.0 build 315089]

Season
🔸Testers may get softlocked during the 3rd season quest

Days of Nature
🔸New Darkness does not affect swim speed.
🔸The texture of the new Nature cape becomes distorted the longer it’s equipped during a play session.

Days of Color
🔸Rewards still not granted properly for mini-games
🔸Dyed capes don’t work with the rainbow puzzle as expected
🔸Rewards not given after the rainbow race

[warm helm]

Heads up, we've started some backend work on the beta database.

We expect this to last about 30 minutes. During this time, you won't be able to access beta.

—Which makes this the perfect time to send us #beta-feedback 😌

Thanks!

[warm helm]

[Beta known issues v.0.29.0 build 315488]

🔸In this build, the first season quest can’t be completed if it hasn’t already been done.
🔸Testers can't buy spells from Days of Nature after purchasing the new cosmetic spells

Days of Color
🔸Other players appear stuck after completing the mini-games
🔸Only one plushie appears for Crab Toss mini-game. The rest were probably taken by actual Dark Crabs who got very excited when they saw them.
🔸Crab Toss mini-game can’t be completed.

[warm helm]

[Beta known issues v.0.29.0 build 316008 (mobile) & 315928 (PC)]

🔸Season quest progress isn’t synced for players using piggyback or cradle carry
🔸3rd season quest progress isn’t synced for players holding hands
🔸The chest that the “treasure” goes in for the Shell Game will be empty at the start of the game
🔸Plushie Toss Mini Game can’t be completed
🔸Other players will appear to be stuck after completing mini-games
🔸The dark creature who is supposed to be in Phase 1 is missing. Enjoy the peace and quiet while you can

[warm helm]

[Beta known issues v.0.29.0 build 316008 (mobile) & 315928 (PC)]

🔸Definitely a bug : In parts of Eye of Eden where Festival Tech is enabled, avatars do not receive damage when they should.

[ivory belfry]

Welcome to the Bug News channel! Posts in this channel will be related to bugs found within the Live and Beta version of the game to give insight into what happens after you've submitted a bug report. Posts will include some of the following items:

-bugs fixed due to player reports (to encourage more reports with helpful details)
-bugs that aren't bugs (the fur cape icon is grey on purpose)
-bugs we're prioritizing but haven't identified a complete fix for but are making incremental improvements on (friend connectivity)
-bugs that are fixed but won't take effect until the next patch/build (screenshot issues on Android devices)

[ivory belfry]

[BETA]
-The bug where only the constellations from Isle of Dawn, Daylight Prairie, and Hidden Forest are visible will be fixed in the next beta build.
-Some Seasonal content is appearing as active despite the season not starting until Monday.
-The UI elements for the new translation feature were implemented but the translation function is not yet active.
-There is an issue where old asset files are not being replaced by new ones on Android, making the total file size of the game larger than intended. Reinstalling the game should fix this. Be sure to link your account to Google before uninstalling.

[ivory belfry]

[BETA]
-Increased the size of the meditation circle so more than one person can meditate on the boat at a time.
-Cutscene to Forgotten Ark will be skippable.
-The translation feature is definitely not working correctly and will likely live on beta-only until we get it in a good place.
-The traveling spirits and their seasonal constellations in Orbit is Definitely A Bug the Designer was testing some things with their constellations and wasn't meant to go into the beta build.

[ivory belfry]

[BETA]
The friend constellation button missing in Home is, in fact, a bug.

[ivory belfry]

[BETA]
Using or unlocking rank 4 of shrug and rank 2 of doze are currently causing crashes. this should be fixed in the next build.

[ivory belfry]

[BETA]
The 38 days remaining until the next quest in Forgotten Ark is intended, the content is still being polished before we have it ready to test.

[ivory belfry]

[BETA]
The wasteland issues at broken temple and the wind wall into the first krill area should be fixed in the next build.

[ivory belfry]

[BETA]
The Green light isn't glitched and is 100% working as intended, but we are making some adjustments in the next build. Since so many of you have reported it as broken, it's evident the design isn't being clearly communicated.

[ivory belfry]

[BETA]
Spirits not charging and the constellation rock in Home not charging is a bug. We changed something to fix a different bug and caused this bug.

The visual overhaul of the pendants was intentional so they are more consistent with one another. As well as some adjustments to the cape lining on some non-seasonal capes so they are more consistent from one cape to the next.

[ivory belfry]

[BETA]
The bug in Eden where the option to Hug is missing has been reported internally.

No ETA on a fix, though likely will be in the next build.

This is now fixed, you may need to restart your game to take effect.

[ivory belfry]

[BETA]

Stepping controls in one-handed mode will be fixed in the next build.

[ivory belfry]

[BETA]

The recently revealed names of the spirits are placeholders and subject to change.

[ivory belfry]

[Beta]

Healing Pack was not tested and will not be available on Beta.

[ivory belfry]

[Beta]

The rainbow in Home is static and not part of the quests.

Timing of the rainbow candles quest will be updated in the next build. For now it's available for the first 10 minutes at the top of every hour.

Tapping an item a number of times equivalent to the number of candles it costs is a bug and should be fixed in the next build.

Golden Wasteland rainbow candles quest is not completing properly, also should be fixed in the next build.

We should have a fix for the Hidden Forest elder cutscene throwing players out of bounds in the next build.

If anyone experiences issues opening the friendship constellation in Home, please let me know.

[ivory belfry]

The rainbows and related quests aren't currently on the schedule, they will likely return in the next build for additional testing.

Please note Monday is a holiday so the team will be away from work for the next 3 days.

[ivory belfry]

We've identified the cause and a fix for the mixed UI icons should be rolled out in the next build.

edit: also the crash when trying to access the IAP shop

[ivory belfry]

For all the new testers:

The MOTD in beta doesn't change and is intentionally stuck at January 26th 2020.

Friend invite (QR code) links do not work correctly on beta. You will need to open the link on a separate screen and scan the actual QR code instead of importing the link. This feature works correctly on Live and is a low priority beta-only bug.

[ivory belfry]

The Days of Rainbow event is over in beta. The quest to find the candles at the end of the rainbow is not able to be completed. There is no need to submit additional bug reports.

The daily quest schedule typically mirrors the schedule on Live unless we're testing something specifically and may occur from time to time if a quest is tied to an in-game event.

[ivory belfry]

The out of bounds shinyboi is indeed a bug, we'll have that fixed in a future build.

[ivory belfry]

In-game hint text for new areas and new seasonal content is usually incorrect and reuses old text strings as placeholders until translations for the real text is ready. This is normal and does not need to be submitted in bug reports.

[sweet swallow]

We are aware that some players are missing Seasonal Hearts and are unable to obtain the Ultimate Gifts, even if they purchased them before the most recent build v0.10.0 (Build 151186) . We've flagged up the information for investigation.

Please remember, if you encounter a bug or issue while testing the Beta you should report it in #beta-bugs-ios or #beta-bugs-android .
If you're unsure how Beta testing works, please read our #beta-faq .

[ivory belfry]

Reminder from #beta-faq that we typically do not award compensations for errors that occur on beta, unless it impacts our testing needs.

We are aware of the seasonal heart issue, but currently do not have plans to give those hearts back. The inability for some players to acquire both Ultimate Gifts does not impact testing enough to warrant compensation.

[ivory belfry]

Hi all!

The cutscene for the final bell quest in the current build is a placeholder. We will have an updated version in the next beta build, but it may still not be finalized at that time. We'll keep you updated on the status of that cutscene as development progresses.

For those who have completed the final quest already, we'll post a recording of the cutscene so you can provide feedback.

[ivory belfry]

We identified the issue causing players who unlocked the item from the questgiver before the hand pan instrument was implemented correctly, and pushed out a fix earlier today for it, as well as restored the missing seasonal hearts.

Those who were previously unable to unlock both Ultimate Gift items should now be able to do so.

[ivory belfry]

We are aware of an issue with the new Spell Shop in Home for the Days of Summer Lights events. Please use the following workaround until we have a fix in a future build:

🔹 Open the expression menu when approaching the boat for the Spell Shop icon to appear.

[ivory belfry]

We are aware of the glitch occurring with saved screenshots. The team has identified the cause and should have it fixed in the next beta build.

[ivory belfry]

We're aware of a number of crashes and the team is working on getting them sorted. Please continue to submit reports of what activities you were attempting when the crash occurred and include that information in your #beta-bugs-android #beta-bugs-ios submissions.

[ivory belfry]

Welcome to Beta—where things are broken and incomplete.

The upcoming season intro leads to crashing and will not work correctly. __This means you will not be able to access the game until the next beta build is ready. __

This issue is now resolved.

[ivory belfry]

[Beta]

We are aware there is some server instability occurring right now. ~~ETA for a resolution is roughly 30-45 minutes. ~~

We appreciate your patience while we work to resolve this issue!

[ivory belfry]

[Beta]

We are aware there is still ongoing server instability due to the sheer volume of players on beta right now. There is currently no ETA for a resolution. It may require extended server maintenance that will not occur until some time tomorrow during normal business hours.

We appreciate your patience while we work to resolve this issue!

[ivory belfry]

We are aware of the following issues:

🔸 One of the spirits is missing (Fire Prophet)
🔸 The in-game countdown for the final Trial is incorrect, this will become available at reset tonight (00:00 PDT UTC-7)

Please note it will require a new build for these to be resolved.

[ivory belfry]

Head's up before the Final Trial becomes available

When the fire trial becomes available, there is a known issue where players can get stuck in a "death" loop if they do not reach the first checkpoint before failing.

This is now resolved

[ivory belfry]

[Build 154542]

🔸Fire Prophet is still feeling a little shy and remains missing
🔸 Magenta objects are missing their proper texture
🔸 Half of the friend constellation is missing
🔸**__ Seasonal Candles are missing in the daily realm.__**
🔸 Network-related authority issues:
🔹 Issues with meditation circles. This is especially noticeable when trying to enter the Trials.
🔹 Potentially getting split from friends during trials.

[ivory belfry]

[Build 154869]

🔸Fire Prophet is **still **feeling a little shy and remains missing
🔸~~ Deepcalling or using the Crab Call spell near crabs will crash the game for you and anyone else in the vicinity~~

[ivory belfry]

[Build 155066]
~~
🔸 Deepcalling or using the Crab Call spell near crabs will still crash the game for you and anyone else in the vicinity
🔸 The witch hat and web cape spells are not working as intended~~

[ivory belfry]

[Build 155247]

Please ignore the 🔼 icon above your head, it got left turned on from an internal build by mistake. [Resolved]
Fireboi is still missing
🔸~~ Seasonal Spirits are not awarding Seasonal Hearts~~ [Resolved]

[ivory belfry]

We're aware the Beta server is down, the team is investigating. Will update when we know more and have an ETA on when they'll come back up.

[ivory belfry]

[Build 155328]

🔹~~ Parts of Valley of Triumph appear greenish-yellow~~
Fireboi is still missing [Resolved]

[ivory belfry]

[0.11.0]

🔸 The music sheet from the Prophet of Fire does not have a percussion track. This is not a bug.

[ivory belfry]

[155520]

🔹 Sitting at a table, bonfire, or swing will cause the game to crash
🔹 Death loop in Trial of Air
🔹 Missing spirit memory checkpoints for spirits in the villages area of Daylight Prairie

These should all be resolved in the 155607 build

[ivory belfry]

[155651]

🔹 Ultimate Gift mask changes colors depending on what color of cape equipped
🔹 Message boats taking priority over other other icons and buttons

[ivory belfry]

[155666]

🔹~~ dying in the Earth Trial causes players to become split from friends. This should be resolved in a future build.~~

Not A Bug
🔸 A bug fix to address players going out of bounds in the dark room narrowed the area you can stand before ascending to Orbit. You now need to approach the column of light before trying to fly up. We will widen this area in a future build while ensuring the out of bounds bug remains fixed.

[ivory belfry]

Regarding the 11th cape star pattern

🔹 The UI is already set up to display 11 charges, and is fully functional.
🔸 The visual element—11th star pattern is still under development and will not be available until a future patch. The design has yet to be entered as a 3D model—any screenshots being passed around are player-created mockups.

Keep an eye on #beta-announcements for announcements of this feature when it's ready to be tested/previewed.

[ivory belfry]

[157007]

🔹 **Obtaining wax from reliving spirits' memories outside of collecting an expression for the very first time is a bug **
🔹 Previewing capes with the symbol that are Not Yet Implemented (NYI)
🔹 Calling near other players
🔹 Interacting with friends who have NYI items "equipped"
🔹 Seeing players with names or symbols above their head
🔸~~ Traveling Spirit changes will not appear until 11/26—this is subject to change~~ This has been pushed back to another time, check #beta-announcements for news regarding this feature

These issues should be resolved, either fully or in part, in a future update.

[ivory belfry]

[157398]

🔹 We are aware of a number of crashes occurring in this build.

We hope to have these issues resolved in the next update.

[ivory belfry]

[157537]

🔹 Traveling Spirit updates will not take place on Nov 26th, development on this has been pushed back

[ivory belfry]

[157537]

🔹 You cannot access AP-locked items from the Traveling Spirit if you did not previously obtain the Prophecy Adventure Pass.
🔸 NOT A BUG—Pre-order for the next season is not available

We are working on allowing gift passes to be giftable when a season is not active but this change was not included in this patch/build. The ability to obtain the Adventure Pass will be enabled at a later time.

[ivory belfry]

[Beta]

🔹 Facebook linking is currently disabled on Beta for the time being. We do not have an ETA for when this will be reenabled.

[ivory belfry]

[158314]

🔹 The spirit memory for bearhug is currently not working correctly
🔹 The ice barrier preventing access to the new area did not come down with the start of the season like it was supposed to
🔹 Crashes when lighting too many candles in quick succession
🔹 Crashing when using the teleport home button from the main menu
🔹 Keyboard does not display when attempting to leave a message at a shrine
🔹 Quests from the Dreams Guide are not available for 364 days
🔹 Various other crashes

We hope to have these issues resolved in a future build.

[ivory belfry]

[158431]

We are aware of some server instability, the team is working on restoring it as soon as possible
🔹 The prices for the peek spirit are correct, but the items in its friendship tree are out of order.

[ivory belfry]

[Beta]

🔹 NOT A BUG—There are 8 seasonal candle nodes in every realm, with the exception of Isle of Dawn

[ivory belfry]

[158545]

🔹 Traveling Spirit for Dec 8-11 was removed from the schedule—this should be resolved in 158696
🔹 bearhug is a friendship emote, a greyed-out version is incorrectly appearing in the expression menu
🔹 Memory quest completion issues between peek and bearhug
🔹 Several old, scrapped multiplayer world quest in multiple levels were enabled by mistake

[ivory belfry]

[158965]

🔹~~ Players are unable to see/find other players within the game~~—resolved
Eden crashing on Android should be resolved now—still crashing

[ivory belfry]

[159534]

🔹 The January 7th Traveling Spirit is missing. There are no plans to fix this on Beta. The TS schedule on Beta can and will be inconsistent with the Live schedule due to ongoing testing changes to this feature.

[ivory belfry]

[160496]

🔹~~ The new buff refresh animation for Daily Light is occurring after collecting Light from the first Treasure Candle cluster you collect or when collecting seasonal Light
🔹 The felicitous visitor in Home is feeling shy and won't appear until a future update ~~
Not A Bug—Some hair textures appear extra shiny
🔹~~ Players are able to repeat the 5 heart gift to friends more than once per day~~
🔹 The new dress in the Pants section of the Closet is not fully implemented. Players who equip this item will revert to their previous outfit upon next login will return when we are ready to debut it for testing.

[ivory belfry]

[160614]

🔹~~ Excessively blurry visuals on moving characters~~

[ivory belfry]

[Inbox]

Clarification: it's known/intentional that you need to relog to receive the message waiting for you. If it requires you to launch the game more than twice for the message to appear, please send a bug report. The message is released to players on a staggered cadence to avoid bogging down the servers with too many messages at once.

Remember this is just the first iteration of this feature, as we add more functionality, improvements to stability will come as well.

🔹 **Not a bug—**Inbox messages are currently only available in English

[ivory belfry]

[160807]

🔹~~ The seats of the bonfire and feast table items are turned outward~~
🔹 **Not a bug—**the swing and seesaw do not have collision. This is intentional. The swing on Live also does not have collision, this was not changed for 2021.
🔹~~ The new dress will return when we are ready to debut it for testing. Players who had the item equipped before updating to the latest build will still have it when they log in, but once they change outfits, it will disappear~~

[ivory belfry]

[161207]

🔹~~ Some players cannot teleport to their friends when the level already has lots of players present~~

[ivory belfry]

[162829]

🔹~~ The tea set spell is available from one of the other “shops” on the sleepy traveler’s boat
🔹 Holding down the button for some notes when playing an instrument repeats the sound as if you were tapping on it repeatedly
🔹 The "facepalm" spirit's memories are able to be relived before the season begins~~
🔹 When the tea set becomes available to test, the drinking animation is not ready and currently uses the point expression
Not A Bug—the sky in Home turns grey during certain times of day
Not A Bug—The days of Bloom Guide is not appearing until March 3rd
🔹 Crashes occurring when looking at the constellations in Home—Please submit a bug report with video of the crash in #bug-reports-android #beta-bugs-ios

[ivory belfry]

[163142]

🔹~~ Heart reward from questgiver should not have a cost tied to it until after the season has concluded
🔹 [Android] Graphics shader issue causing levels and textures to appear brighter than intended
🔹 The total candle cost to complete the season is higher than can be obtained over the duration of a season at normal seasonal candle collection rates
🔹 Visibility issues in the friendship constellation~~
🔹 Several new prop items protect players from Krill attacks
🔹 While in bloom, the tree makes seeing friends' names difficult
🔹 Particle effects when using upgraded expressions are missing

[ivory belfry]

[163434]

🔹 Uncollected Light at full chevrons appears smaller than it should
🔹 The tree is feeling anxious and isn't dropping Light like it should be

[ivory belfry]

[163974]

🔹~~ Some items are still missing from Assembly spirits~~
Not a Bug: Several Assembly prop items appears as a backpack on your sky kid when equipped.

[ivory belfry]

[Android]

🔹 The build number is not showing up in the Google Play Store—please refer to the latest post in #beta-announcements for the most recent build

[ivory belfry]

[164696]

[Beta-Only] Not A Bug—Players who unlocked Ultimate items in earlier builds may be unable to 100% complete the constellation
🔹 Some prop items cannot have collision turned on for others because they cannot be interacted with like any chat item

[ivory belfry]

[164776]

🔹The new winged light are not counting toward cape level—this will be resolved in a back end update once an engineer is available to carry out the task

[ivory belfry]

[164896]

🔹 Some players are receiving "Game Data is corrupt, please re-install." message when trying to obtain items from the Sparkler Parent Traveling Spirit—this will require a patch update and we do not have one planned before this TS leaves

[ivory belfry]

🔹~~ the 2020 Days of Nature cape is appearing in the IAP Shop—this is a scheduling error and has no bearing on 2021 Days of Nature planned activities and offerings.~~

[ivory belfry]

[165515]

🔹When cleaning up the shores of Sanctuary Island, sometimes players are unable to collect Light while others are unaffected—If you do not receive Light please submit a bug report
🔹 Many players are crashing when trying to open the game after downloading the latest update

[ivory belfry]

The latest update v0.13.3 (165515) is unstable. __Please do not update your game. __The team is working on a newer, more stable update.

This has been resolved. It is safe to update to build 165542.

Thank you for your patience

[ivory belfry]

[165592]

🔹 The forge candle tutorial appears for every candle's worth of light collected

[ivory belfry]

[165815]

🔹 ~~The polluted geyser timed event in Prairie Islands is not functioning correctly. No one is able to witness the event at this time. ~~

This has now been resolved.

[ivory belfry]

[167636]

🔹 The Constellation menu is partially missing, preventing players from accessing their friends' stars and the Valley, Wasteland, and Vault constellations. You will need to visit the Spirits' respective levels to access their Friendship tree
🔹 Part of the tree at The Treehouse is missing its texture, causing it to appear magenta
🔹 Holding hands with friends will cause the game to crash
🔹 The Winged Light beneath The Treehouse is currently inaccessible due to terrain changes
The Android build is stuck at 20% rollout, so about 1 in 5 testers will be able to download the update—Resolved!
🔹 Tapping on the rightmost Spell Shop icon to collect your free Event spent spells will cause the game to crash
🔹 Blessings from the Rainbow Guide are not properly giving out spells—these Blessings should contain the new Trail Spells

[karmic crescent]

[168653]

🔹Players will not be able to join friends via Constellations as it can cause game crashes.
🔹Due to an error, Shared Spaces is not currently available in this build.

[ivory belfry]

[168653]

🔹~~ tapping on the season pre-order button will cause the game to crash~~—it has been removed until pre-order is ready for testing

[ivory belfry]

[169314]
~~
🔹 the second anniversary hat appears red
🔹 the backpack prop visual appear black or white instead of blue, depending on the platform
🔹 The Elders' friendship trees are currently inaccessible~~

[ivory belfry]

[169863]

Not A Bug—not everyone will have access to the mysterious button

[ivory belfry]

[170388]

🔹 Seasonal audio is not fully implemented
🔹 Some past Season spirit quests cannot be completed due to terrain changes
🔹 Some in-game text is missing, exposing code strings
🔹 Missing localization for in-game text for new content
🔹 Lighting in new areas may appear off or unfinished
🔹 Candle, Winged Light, and Darkness placement is not included in the build
🔹 Part of the UI is more golden than the rest
Not A Bug—If you don't see Spirits from previous seasons, make sure you have updated your game and visited every realm to its completion—including Eye of Eden
🔹~~ The is missing when trying to shout to find hints to the next memory fragment while reliving Spirits' memories~~

[ivory belfry]

[Seasons]

Not A Bug—the season candle cost is balanced around the new extended season length

[ivory belfry]

[Seasons]

Not A Bug—the colors of the outfit items for Season of The Little Prince are not placeholders

Clarification: some incorrect information that the cape colors have not been implemented yet has been circling amongst players. The monochromatic palette is intentional

[ivory belfry]

[170971]
[171667]

🔹 IAP items are missing in the shop

[ivory belfry]

[171309]

🔹 Depositing wing buffs in Eden is still unresolved

[ivory belfry]

[171757]

🔹~~ Seasonal Candle nodes are missing throughout the realms~~

[ivory belfry]

[172775]

🔹~~ Summer IAPs are missing
🔹 One of the items from the Summer Guide's friendship tree is not appearing in the Closet after unlocking~~—the 20 heart cost item is a scrapped design and will not be released

[ivory belfry]

[173017]

🔹 the text on the account login screen is missing for the various login methods (apple/google/nintendo/etc)
🔹 Using the return shrine to resume Eye of Eden will cause the game to crash
🔹 Players may still be unable to jump in Eye of Eden
~~ Android players are unable to update to build 173017~~

[ivory belfry]

[173453]

🔹 The Summer Lights IAPs are still missing
Not A Bug—The Summer Guide is part of a different phase of the summer events and will not appear in Home during Days of Summer Lights
🔹 [Android] The application crashes when interrupted, after changing the Graphics setting, taking screenshots or after entering in multiple levels

[warm helm]

[173573]

🔹 Chat may not display when sent
🔹 Spells for IAP purchases are not available from the Sleepy Merchant while they sleep. However, they are available from the spell shop in the Forgotten Ark.

[ivory belfry]

[174021]

🔹 Adventure Pass pre-order does not award the future season's pendant, it will not be available until the 0.15.0 Patch
🔹 If a player is holding hands with another player, they cannot use piggyback with a third player. This interaction is disabled in order to prevent a crash
🔹 Devices with Mali GPUs are still experiencing crashes in some levels

[ivory belfry]

Greetings <@&718595283113476188> Please be advised of the following Known Issue:

[iOS build 174102; Android build 175116]

🔹 Beginning at 00:00 PDT (UTC-8) on 8/23/2021 we anticipate that Sky Beta will experience crashes as the next season intro is scheduled to begin when players arrive in Home, however the data that the schedule depends on were not included in the 0.14.5 patch builds. This crash will be resolved with the next patch update. Please do not submit bug reports on this issue. There is no ETA for the next patch to be released, future content is still under development.

[ivory belfry]

[Inbox]

🔹 Players may see messaging in their inbox show "Message Unavailable"

The team is working on fixes, the contents of the message can be found in the message immediately above this one, and the latest message in #beta-announcements

[ivory belfry]

[Beta Servers]

We are aware the Beta servers are currently unavailable. The team is working on a fix, but we do not have an estimated time when the issue will be resolved. We appreciate your patience during this time

[ivory belfry]

[Currencies]

Due to a bug allowing players to forge unlimited seasonal and regular candles. In order to preserve the in-game economic integrity, these currencies have been reset to 200 regular and 30 seasonal candles. We are aware that this may negatively impact some players with legitimately obtained currencies above these amounts, and appreciate your patience and understanding. We approach these situations with great consideration and do our best to set expectations that resets of this nature may occur from time to time and communicate these risks to testers in #beta-faq before joining the program.

[elder cipher]

[175719]

🔹iOS Build has not yet been released as of 6:50pm PST
🔹The Icons for Season of Flight and Days of Mischief are currently placeholder Icons
🔹Seasonal Candles are missing in the realms

[ivory belfry]

[Server stability]

Looks like the hype for the latest content released for testing is quite real our servers are experiencing higher than normal volumes of activity. This may negatively impact players' ability to log into the game. The team is investigating the issue and looking for solutions. We currently do not have an estimate for server stability to be restored. We apologize for any inconvenience these disruptions may cause.

[ivory belfry]

[175840]

🔹 Krill behavior is currently bugged, it should be fixed in a future build
🔹 Hidden Forest (and other levels to a lesser degree) has incorrect lighting causing the level to appear extremely bright

[warm helm]

[176154]

🔹Some devices are still experiencing a bug that displays only two columns in the emote menu. Emote buttons in the menu have been temporarily reduced in size while we work on identifying the underlying cause.
🔹If a player tries to teleport to a friend in the Days of Mischief area, the game message will say the friend is in a Trial.
🔹Some players are experiencing distorted sounds from the Season of Belonging guitar, even when its volume isn’t boosted over 100%. This is being investigated.
Edit:
🔹Seasonal items are currently missing from spirit trees. We are working to have a fix for this as soon as possible

[ivory belfry]

[176154 - Part 2]

🔹 Some seasonal hairstyles are still unavailable—players who try to equip them will experience a crash. A new build is needed to resolve this issue—which may take a minimum of 2 days to be prepared for release.

[elder cipher]

[Beta Servers]

Beta Servers will be down for maintenance on Friday September 10th from approximately 4-8pm PST. We appreciate your patience during this time.

[warm helm]

[176718 for iOS and 176685 for Android]

🔸Some emote spirits cannot be “lit” to begin their quests, making those emote quests inaccessible for this build
🔸Due to other audio improvements made for Android, reverb fixes for Android devices are still being worked on for later updates This issue should be resolved in 0.15.0 build 177446 for Android

[warm helm]

[Scheduled Maintenance for Beta Servers]

As a reminder, the beta servers will be down for maintenance TOMORROW September 10th from approximately 4-8pm PDT. The beta version of the game cannot be played during that time. Thank you for your understanding!

[karmic crescent]

[Beta Servers]

Due to ongoing issues with live servers, beta server maintenance has been postponed.

[elder cipher]

[Beta Servers]

Beta Server Maintenance has been rescheduled for Tuesday September 14th from 4pm-8pm PST.

[ivory belfry]

[Inbox - IAPs]

🔹 Due to an error with snowflake accessory IAP in build 178284, the item is not appearing in the closet—we have sent this item via Inbox so that testing may proceed. Players who obtained the IAP in build 178449 should not encounter this problem.
🔹 Due to a different issue with Inbox, the snowflake accessory we sent to resolve the IAP error is not being properly claimed, preventing players from obtaining and equipping the item. This should now be resolved with a second message in your Inbox

We do not have an estimate on when the issue will be resolved, but it **does not **require a new build.

[ivory belfry]

[178449]

🔹 Something seems to have eaten grandma and the inside of the ice cave in Home

[ivory belfry]

[0.15.5]

We are aware of the following issues:
🔹 Some devices with Mali GPU devices are experiencing a black screen followed by a crash upon startup—please continue to submit bug reports with device info (be as specific as possible)
🔹 The default flight trail is missing, this is also causing colored trail spells to not display correctly after use

[ivory belfry]

[Inbox]

🔹 It appears there's an issue with the messaging test. Testers are not receiving any messages. The first message should appear after 13:10 Pacific Time on October 27th.

[warm helm]

[v. 0.15.5 build 179231]

Although Days of Feast testing has concluded, the entrance of the snow hut remains open. This will be corrected in a future build.

[ivory belfry]

[0.15.5, iOS build 179534; Android build 179643]

🔹 Players are receiving thousands of seasonal candles and gift passes when going about their usual in-game activities

The team is still investigating the cause of the issue and hope to have it resolved in a future build. Please note—we will reset seasonal currency counters to 0 once the bug has been fixed.

[warm helm]

[v.0.16.0 build 180101]

An issue related to the known issue posted previously is resulting in some players having items from past events or previously available IAP added to their accounts. Our team continues to look into the cause and hopes to have a resolution for it soon in a future build.

[warm helm]

[v.0.16.0 build 180101]

The team is aware that there are currently no seasonal candles located in the levels, and this will be addressed in an upcoming build. Thank you for your patience!

[warm helm]

[v.0.16.0 build 181154]

• As mentioned in posts from 0.15.5 builds, we intend to keep the Constellations revamp in beta for a while before releasing it to Live. The Constellations art has not been updated yet, but an art pass is planned for later builds. At this time, it is not necessary to send additional feedback on the Constellation art.

• Not a bug: Seasonal candles in the levels intentionally give a higher amount of seasonal candle Light, and are placed in all levels each day except Dawn and Eden. This is to help testers unlock seasonal cosmetics more quickly for our testing timeline.

Thanks everyone!

[warm helm]

[v.0.16.0 build 181457]

🔸 After a recent update, players have experienced an issue causing them to be unable to set placeable items within a certain radius of their avatar or their friends’ avatars. This will be resolved in a future update. We appreciate your patience!

This issue has been resolved in build 181580!

[warm helm]

[v.0.16.0]

In recent versions of the revamped Friendship Constellation, the level names and completion percentages are not displayed. This will be resolved in a future build. Thank you!

[warm helm]

[v.0.16.0 build 181580]

🔸 When using the boat prop, avatars float above the seats instead of sitting on them.
🔸 The Days of Fortune lantern uses a design that gives it a simplified, rectangular appearance.
🔸 Some Light sources in the seasonal are not currently registering in the candle meter when collected.

These will be resolved in an upcoming build. Thank you!

[half dock]

[v.0.16.0 build 181781]

🐛 A bug will crash the game when viewing the Friend Constellations; we are working to resolve this issue in a future build. Thank you!

[warm helm]

[v.0.16.0 build 182139]

The team continues to investigate an ongoing issues affecting certain Android devices that cause:
　・Discoloration
　・Screen turns black during the fourth seasonal quest; and/or
　・A bright flickering point on the screen after interacting with underwater light plants

We hope to have them resolved as soon as possible. Thank you for sending in the reports that have helped us better understand these issues!

[warm helm]

[v.0.16.0 build 182598]

🔸 The team is aware of an issue that has unintentionally affected the color and lighting of the sky in the Valley Coliseum out of bounds area. Thank you for your patience while we look into the cause of it—we know it’s an area a lot of players enjoy!

[warm helm]

[build 183774]

🔸Although the 5th seasonal quest is enabled in the current build, the quest content is not yet in the game. Since this quest cannot be replayed after it is completed, we ask testers please refrain from playing the 5th seasonal quest until its content is updated in a future build. __The quest will be clearly announced in the beta release notes when it is updated,__* so please keep your eyes on #beta-announcements to ensure you are playing the correct version of the quest.

Thank you!
　　
　　
*(with sparkles and everything)

[warm helm]

[v.0.16.5 build 184005]

🔸We are aware of server issues affecting the beta server and are investigating potential resolutions.
🔸If two players hold hands through the 5th seasonal quest while only one player has the quest active, the cutscene for the seasonal quest will also play for the person who doesn’t have the quest active.
🔸Some players may intermittently be unable to burn the dark plants in a section of the 5th seasonal quest.
🔸The 2021 tea set is not in the in-game shop in this build; it will be in that shop in the next update.
🔸We're aware of an ongoing issue causing some candles at message shrines to not be removed when deleted.
🔸Some Android devices restart when cinematics are played or while playing the game. This appears to be related to Snapdragon 665 or Adreno 610 chipsets/GPUs, but our team continues to investigate the issue. If you have an Android device experiencing this issue, please send in bug reports with as much information as you can provide about what you were doing prior to the game crash or device reboot—they’re immensely helpful!

Our team continues to work on fixes for these issues. Thank you for your patience!

By the way, ICYMI the following known issue has been resolved:
✨ The 5th seasonal quest has been updated! It will be available to players who have not played the previous unfinished version of this quest. ✨

[half dock]

[Known Issues Update v.0.16.5 build 184164]

🔸We have implemented a temporary fix for server errors, as a result the message boat/shrine translation feature has been disabled until a permanent fix can be applied in a future build. Thank you for your patience while our team worked on this!
🔸Days of Bloom items should now appear in their respective shops

[warm helm]

[Known Issues Update v.0.16.5 build 184536]

🔸When exiting from the friends constellation view in Home, the screen will start to jitter [edit: ] and the graphics will become grainy and pixelated. A fix is scheduled to be included in an upcoming build.

As a work-around in the meantime, players can open their constellations to view level constellations, then exit from that screen. It should restore the graphics to their original state. Thank you for your patience in the meantime!

[warm helm]

[Known Issue v.0.16.5 build 184536]

🔸A bug has caused one of the Winged Lights in the shipwreck area of Golden Wasteland to be placed out of bounds. The team is aware of this bug and is working to fix it as soon as we are able. Thank you!

[warm helm]

[RESOLVED Known Issue, v.0.16.5 build 184918]

🔸In a previous beta build, the camera would jitter and the graphics would become pixelated after exiting from the friendship constellation view. This bug has now been resolved. Thank you for your patience, and for your continued reports for other bugs you encounter in the beta!

[warm helm]

[Known Issue v0.17.0 build 186042]

🗨️🐞 A bug has caused in-game chat to be visible to all players in an area, regardless of chat unlock status. This will be resolved in a future update—thank you for your patience in the meantime!

[warm helm]

[v0.17.0 build 186208]

🔸A bug can cause the game to crash when equipping the Season of Performance guitar from the expression menu. We apologize for the inconvenience while we work on a fix for a future update that teaches this bug how to better appreciate music.
🔸Trying to obtain the blessing rewards from the seasonal quests will result in an error. This will be resolved in a future build.

Thank you!

[warm helm]

[Known Issue v0.17.0 build 186358]

🔸The Days of Nature Event Guide seems to be experiencing some kind of delayed jet lag, so as they wander around their island in Sanctuary, their movement might be a little…erratic. We’re encouraging them to get some rest, and they should be back to normal soon in a future update.

Thank you!

Resolved Issues:
✅ Blessings can be obtained from the season guide without errors.

[warm helm]

[Beta Known Issue v0.17.0 build 186843]

🔸The music sheet from the Frantic Stagehand does not appear in the inventory after unlocking it
🔸Shared memory recordings do not record candle forging animation, and only show partial animation of two-person emotes

[warm helm]

[Beta Known Issue v0.17.0 build 187334]

🔸Some changes in this update have resulted in additional bugginess for the 4th seasonal quest. These will be resolved in a future update, but should not impact quest progress.
🔸Automatic message translations for message boats and candles have been temporarily disabled to test potential bug fixes for this feature.

Thank you!

[warm helm]

Sky beta - April 12, 2022

Greetings, Adventurers!

The team is aware of issues in the beta version of Sky that are affecting some players’ ability to forge candles, send chat, or merge with others.

Additionally, as we prepare the next beta build for everyone, today we’ll be making some backend changes to the game servers. These will not need to be downloaded, but as a result of these changes, we anticipate that matchmaking with other players will not be possible.

We’re working to deploy fixes for all of these issues as soon as we can. Thank you for your patience as we get the next build ready for everyone to test!

[warm helm]

[Beta Known Issues v0.17.5 build 189253 iOS/189192 Android]

🔸There are an increased number of missing text strings
🔸The Music Shop game can be started, but your avatar won’t equip an instrument or a music sheet to start playing
🔸Some players' chat may only be working one way, therefore only one player will be able to see the conversation
🔸Some players may have difficulty meeting or merging with friends
🔸Some players may see only one IAP instrument in the Music Shop, though it does not appear in the in-game shop
🔸Days of Rainbow and Anniversary events both seem to have some bug phobias and thus refused to join everyone in the game. We’re working to help them overcome their fears in order to bring them, and fixes for other known issues, into a future update.

Thank you everyone for your understanding!

[warm helm]

[Beta Known Issues v0.17.5 build 189488]

🔸Some players may not consistently see all sent chat messages

🔸Messages and other similar objects cannot be “liked” or hidden

🔸NPC pathing in the Music Shop has an issue that may block jam sessions

🔸 Some devices may experience graphics issues that include quickly flashing lights

🔸The bouquet vase item’s size is too big. Specifically, it is ginormously, ridiculously massive. We’re launching an investigation to find out who watered the flowers with a Huge potion and taking steps to prevent this from happening in the future. In the meantime, we look forward to seeing how this known issue is used for beta memes and #beta-screenshots-videos shenanigans between now and its inevitable fix.

[warm helm]

[Beta Known Issues v0.17.5 build 189623]

🔸Selecting the free spell of the Double Rainbow Flower Accessory results in a crash
🔸Players will continue to be unable to “like” or hide messages and other similar objects in the game
Edit:
🔸 The Double Rainbow Flower Accessory is intended to appear on both sides of an avatar's head, but currently appears only on one side
🔸 The Anniversary guitar is experiencing some stage fright and could not be coaxed to appear in this build. We're sitting them down with the Modest Dancer for a pep talk in order to make their appearance in the next build

[warm helm]

[Beta Known Issues v0.17.5 build 189876]

🔸The Shared Memories shrine in the Village Theater area is not currently functional
🔸Players on certain Android devices with Adreno GPUs may experience flickering water. A fix is planned for an upcoming build.

[warm helm]

[Beta Known Issues v0.17.5 build 190363]

🔸Season quests 3 & 4 are locked behind a season pass. This is a mistake and NOT an intentional change.
🔸Double Rainbow Flower accessory still only appears on one side of the avatar’s head when worn. This will be fixed in a future build during testing for the 0.18.0 patch.
🔸Android users may see a new splash screen when the game is launched on a device that’s set to any language other than Vietnamese.
🔸The game can crash when two players use the chat bench on the ground level in Vault
🔸The game crashes when interacting with the Shared Memory shrine while in the middle of a recording
🔸 The IAP harp is not currently available in the Music Shop

[warm helm]

[Beta Known Issues v0.17.5 build 191023]

🔸Items from the 0.17.5 round of testing for Days of Rainbow are not in beta testers’ closets. As previously mentioned in #beta-announcements, Days of Rainbow testing will continue again in 0.18.0 testing. We anticipate the items should be restored to closets once the event begins again.
🔸Rainbow outfit spells that are used do not change the outfit an avatar is wearing but will still be consumed from a player’s inventory.
🔸The schedule rotation for music sheets in the music sheet quest is currently disabled. The rotation will be enabled again late this month.

Thank you!

[warm helm]

[Beta Known Issues v0.18.0 build 192547]

🔸The mountain in Starlight Desert becomes excessively bright during a season event
🔸The environment in Vault’s Starlight Desert changes before the shard event begins
🔸After completing a season event in an area, exiting and then reentering the area may trigger the event to restart
🔸Some events or creature quests may not release Light properly after being cleared by players
🔸Entering certain areas of levels where season events occur may crash the game
🔸Friends may not reliably merge in the same space after using the season guide figure’s teleport function
🔸When a player joins any season event level and then rejoins the area, the camera will shake
🔸Environment lighting may be inconsistent before and during events

Edit:
🔸 Season candles are not appearing in the levels. This will be fixed in a future build

[warm helm]

[Beta Known Issues v0.18.0 build 192547]

The team is aware of an issue where some testers received an inbox message intended for folks who had not yet completed Eye of Eden on their beta account, even though they had, in fact, completed that level at least once before. No further bug reports are needed for this issue!

[warm helm]

[Beta Known Issues v0.18.0 build 192779]

🔸Players may be warped underneath the level when completing a shard event in the Village of Dreams

[warm helm]

[Beta Known Issues v0.18.0 build 192779]

🔸The shard event is not appearing in the Forgotten Ark area
🔸The tunnel from the Forest clearing area to the underground caves area is missing

[warm helm]

[Beta Known Issues v0.18.0 build 193075 (iOS) 193054 (Android, Huawei)]

🔸A bug is causing graphics issues that include flickering or flashing from the crystals that appear during the shard events.

Our team is working to address this issue as well as other bugs. Thank you in advance to folks who are able to submit bug reports related to this issue that include detailed device information!

[half dock]

[Beta Known Issues v0.18.0 build 193267]

🔸A bug is causing shards not to appear during shard events.
🔸Some players may experience crashing in Starlight Desert when a shard event is active.

Our team is working to address this and other bugs. Thank you in advance to folks who are able to submit bug reports related to this issue that include detailed device information!

[warm helm]

[Beta Known Issues v0.18.0 build 193576]

🔸Players may experience crashes in the Treehouse area of Hidden Forest.

[warm helm]

[Beta Known Issues v0.18.0 build 193576]

🔸Bugs continues to make the shards from the seasonal event flicker and create a wind wall effect around them. A potential fix has been identified and will be included in a future update. Thanks!

[warm helm]

[Beta Known Issues v0.18.0 build 193704]

🔸Floating dark plants may snap back to original size after burning them
🔸Ultimate Gifts are not appearing in the friendship tree of the Season Guide

Fixes for these issues will be included in a future update. Thank you!

[warm helm]

[Beta Known Issues v0.18.5 build 196223]

🔸The flight mode/diving mode toggle button shows red coloring and black box borders. This will be resolved in a future update.

[warm helm]

[Beta Known Issues v0.18.5 build 196448]

🔸Shard brightness may be particularly high when eruptions land in a dark environment
🔸Players may fall beneath the Elevated Clearing when teleporting there from the event Spirit in Home
🔸Snack kit item can only be used by one player