#questions-and-help
1 messages · Page 1296 of 1
As in are you asking whether there is an area in the map that represents the cinema?
no map there, shows us in aviary
uuh yes and no, i assume theres an area in the map that represents the cinema but i cant find the rock IN the place to unlock it like in other areas
can i have the link to the shop website? i cant buy anything in game rn
aaahh okeey
!webshop
thanks
Outside the cinema for the collaboration room, yes! (Image from sky wiki)
It's there on the map
Still cant believe the rainbow cape was 200+ candles
Do you have a question about that?Or are you in the wrong channel?
I want to enter to eden but I have no one to play with so I'm going alone is there anything I need to know cuz I never went there
anyone know where i can find this hair? lowkey cant see it
Someone told me you need other ppl with you to pass the level
Bring a prop that you can use as a light source to help you keep charged longer. If you have a chibi mask wear it (makes it easier). And take your time as things are timed so you can watch it to know when to go
youll lose all your WL, reason why is spoilers
Oh no all of them I guess I need to die then
DOF item guide by Ash TJ #seasons-events-chat message Its part of an iap pack
basically, yeah
It's not required to go with other people, but it would likely make your first run easier
Okay thank you guys for the help
does it come with this one? bit curious bc it doesnt appear in the iap picture or any of the others 😭
Yess its part of the pack, i guess it just dosent show in the icon for some reason TT
If you want i need to do an eden run and i could join ya and help out but if youw ant to go with other people you can check #looking-for-group-live
OH THAT MAKES SM MORE SENSE 😭 no wonder i couldnt find it lol, thank u sm
iap
oh snap beat me and yes the one with cape and mask
ahahah no worries, just bit weird it doesnt show in the pic 😭
yes it is annoying, think it used to, but now so many items i guess
I havent been able to log into my account thats linked to facebook for like 5 months now what do i do 💔💔
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Hi! I’ve been having an issue with purchasing items lately and was wondering if anyone else has experienced this or knows how to fix it.
On the same day, I purchased the “Fortune Ribboned Ponytail” for myself and gifted my friend the “Days of Fortune Muralist’s Smock.” After that, I tried to gift her another in-app purchase, but I kept getting these errors:
• “The iTunes Store is unable to process purchases at this time. Please try again later.”
• “Purchase Failed! An unknown error occurred.”
Here’s what I’ve already tried:
• Waiting before attempting to gift again
• Resetting my router
• Restarting my device
• Logging out of and back into my iTunes / Apple account
• Uninstalling and reinstalling the app
• Checking my balance
If anyone has ideas or has run into the same issue, I’d really appreciate the help. Thanks!
you have contacted them?
Also Facebook is quite unreliable, when you get back in link another method
Have u tried gifting again? /j
Not yet ill try, ty
Another thing to try: in the shop scroll to the right and hit restore purchases. If that doesn’t work I would reach out to support
Try contacting TGC support and/or apple support
IAP troubleshooting tips by Tib
Maybe you can try reading through this guide too #questions-and-help message
i wanna buy the upright piano, but the store just kept loading and nothing happened ;-;
im playing on steam
Try the web shop ig
Yea steam purchases are known to be bugged
Steam is always iffy with iaps, try switching to a different device
Its a known issue its best to link your account to something else and log in that way
i think it does that if steam overlay isnt enabled, because the purchase prompt wont appear
Yup will do
Tried restoring and gifting again and I found smth new lol @worthy plank
this was after trying to gift
Any other switch players having an issue where the game keeps closing the chat log if you try scrolling up or trying to click the translation icon on any message above the most recent chat?
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
@worthy plank
Gov name?
Btw is it better to go through it in-game orr through the site?
Why is chat ded 
You can put any name you'd like, or none at all, since it doesn't have an asterisk. I believe you it's faster if you contact support through the game, but I personally can't confirm that
lunar new year
Does anyone know what item gives the effect where it looks like the fortune coins are falling around them?
it is random when you eat dumplings at gramma stall
How do i get tickets in the event?
ride carrousel
you dont have to sit on plushie whole time but it starts the tickets spawning
How much traveling rock gives wax?
7 wax iirc
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1762156800:t> 》<t:1762164000:t> 》<t:1762171200:t> 》<t:1762178400:t> 》<t:1762185600:t> 》<t:1762192800:t> 》<t:1762200000:t> 》<t:1762207200:t> 》<t:1762214400:t> 》<t:1762221600:t> 》<t:1762228800:t> 》<t:1762236000:t>
Hello! i wanted to give one of my friends an item from days of love but everytime i try to give it and he accepts it it tells me "purchase failed" i play on steam and have bought iaps before.
Where can i find the tos for sky without needing to start a new account?
!tos
Check out Sky's Terms of Service here! 
https://thatgamecompany.helpshift.com/hc/en/17-sky-children-of-the-light/faq/460-eula-terms-of-service/
Are you on switch? Spells aren't working on switch currently #known-issues message
Ah okay. Thank youu 
Steam gifting is very buggy. It's suggested to use another platform unfortunately. The only thing I have seen consistently recommended is making sure the steam overlay is enabled
Hi does anyone know wen u are reborn after even, does wl increase each time u go to Eden or is it increasing because of how many AC u collect? Thanks
WL gained after being reborn increases based on how many spirits' AC unlocks you've got
You use AC on friendship trees to increase permanent WL after Orbit
It depends on the wing buffs you've unlocked! It looks like a lock with a wing and costs Ascended Candles in the trees to unlock.
Is it during the Eden run or do u mean the spirit constellations?
(just for visual reference, these are wing buffs)
Spirit cons
Ty!!!
So the more I complete my spirit constellation, the more likely I’ll be reborn with more wl?
The last three times I went Eden, I started at 77 wl after being reborn
where could i find the auspicious visitor to check out the outfit?
Days of Fortune 2026 IGC and IAP Guide by Ash TJ
#seasons-events-chat message
Tried to gift friend Manatee Ride plushie with 35 seasonal candles in IAP shop. Friend is on Switch platform - I am Steam PC. Would not let me gift friend. Is it because we are on different platforms?
!candleswherebruh the issue is because they're on switch and the pack comes with candles (read the bot's reply for more details)
🕯️ Candles purchased on
Nintendo Switch can only be seen and spent when playing on Switch.
🕯️ Candles purchased on 📱 other devices can not be seen or spent while using Switch.
This applies to regular candles, seasonal candles, and candles that are part of IAP bundles and gift passes 
Read more ➡️ https://bit.ly/SkyHowCandlesWork
lurking and saw this, want to say thank you!!!!!! i had no idea and submitted a bug report 😅
no worries, not many people are aware that that's a policy nintendo has
How do i get event tickets now that the carousel has been built ?
oh i forgot to note, you can totally just log in on your phone or another device to get the gift. the game will prioritize using bought candles over earned candles when you're spending them, so you can even out the discrepancy by buying smth about that price on your phone
Ride the carousel
Thank you for the information about Nintendo Switch IAP issue.
Is server maintenance not happening rn?
Well its should but i am still in game so yeah
Might start any minute
I hope i finish candle before that
ohh thank you!
!grannywhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1762158600:t> 》<t:1762165800:t> 》<t:1762173000:t> 》<t:1762180200:t> 》<t:1762187400:t> 》<t:1762194600:t> 》<t:1762201800:t> 》<t:1762209000:t> 》<t:1762216200:t> 》<t:1762223400:t> 》<t:1762230600:t> 》<t:1762237800:t>
I'm not an instrument person but is there a trumpet that's an iap?
Kinda there was from what i see
Kinda becuase it was season ultimate
There is a trumpet that was an ult from season of assembly 
Ooohh okie
#looking-for-group-live + maintence can start any second
Omg 😭 I thought I send it in the correct channel 🙏
where can i find or get more of the tickets for days of fortune?
You can collect 5 a day from riding the carousel+ the 15 one-time tickets scattered around the area
ok ty ❤️
AAAAAAAAGGGHHHHH
Hi everyone 
A friend of mine (I'm her "moth" 😂) has flown me through the "assembly" way to Grandma and I'm trying to replicate it so I don't need her to guide me every time (I know I can use the "direct" way too ofcourse 😅)
Does anyone know how I unlock this passage? I've noticed there's a few in the forest 😅
I hope this is the correct channel for such a question 🙈
You can talk to the Guide inside the big tree there to start the Season of Assembly quests. They unlock all 3 passages to the different Forest treehouses and additionally turn the rain off in that area. Rain is off for half the week when complete but you can manually turn it off by reliving the final quest scene after you finish. Most quests but the first require multiple players, but you can find assistance for them on #looking-for-group-live. Hope that helps!
I assume you mean the assembly guide? 🤔
Thank you so much 🩵
Yes, Assembly Guide in the cooking pot hat 😂
Yeah, I'm talking to her now, lovely hat HAHA
Had talked to them before but not started a quest yet, thank you! 🩵
Hello does maintenance day affect iap purchases I wanna get umbrella :3
It will last 4h, will there be a compensation or something ? I usually do my dailies etc rn and I have to go sleep soon
Is sky off????
Someone else having connection problems?
Server Error :/
NOOOO MY UMBRELLAAAAA
Server maintenance time 
Damn I'm in eden right now!
Reminder that there is ongoing server maintenance rn, so if you can't connect to the game, that would be why
THIS IS SO MEEEEAAAN NOOOO
Hi! I wanted to know if anyone else is experiencing this,I thought it was my WiFi but it works just fine
My candle run💔
Maintenance is happening right now now. No one can log in
bruh moment
how long is it gonna take
do you know when it will end? :'
I was just choosing outfits with someone.... 🥲
Oh so sky isn’t working for you guys either
4 hours
About 4 hours
bruh
I was collecting stuff before it happened,will all that be saved?
Thank you!
FOUR HOURS
my dailies💔
Will there be a compensation ?
MY CR😭
I can't complete dailies in that time... it will be 1 am at night
I was in the middle of my candle run💔
hi
off topic question is it normal for my switch to not show the good fortune spell after activating? or should i send in a bug request, family members switch lite can activate it after getting an can see it just mine cant.
I love when tgc use their in game options to let us know about important stuff in advance instead of relying on the discord
4 more hours of no sky only to come back to a giant hole in the sanctuary again 
No, it was planned maintenance so likely no compensation
Bruh I was in the middle of ||eden|| hahahaha
Is Sky down for now?
im having issues too
But I couldn't have done my dailies any other time 
Is y'all's severs down. Or is it just my Internet
My wifi is good so idk what's wrong
Its not a problem, its a scheduled maintenance
No, it was announced in News several days ago.
Well had a busy day 
Oh
is everyone experiencing lag??
yes
#news bro
Anyone know where this cape is from?
Deamn...........I just logged into the game.......
sky maintenance yall dont worry
Transcendant Journey Cape, it's an IAP found in the Aviary shop
Journey cape, IAP, if you're asking about the gold one, days of mischief black and blue, christmas blue and white
Please keep in mind that it is midday for TGC rn
The time may be inconvenient for you, but 1) it was announced in advance several days ago, and 2) they gotta do regular maintenance to ensure the game keeps running smoothly
How long will the maintenance be there for?
What time will the maintenance work end?
Around 4 hours
Imagine me: ||crawling w my last 9 wings||
I wonder what will happen 😭
yikes... and I thought I will wrap my cr with gramma 
noo my crr
||You'll prob just spawn at home without any portals active but edens and start over with all your wl||
Noooo....😭
mine isnt working either
its 11 pm rn...........
for how long the maintenance is planned ?
4 hours
4 hrs
Let’s hope

ty !
i suppose i cannot do my dailies
not for now
You can, in 4 hours
A 😭
I dont have connection problem but game not let me in and before that it was spamming server errors...
Time is inconvenient for the whole Europa, it's not because it was said days ago that I can change the fact I do 8am-6pm
It's my bed time already 🥲
Well today is skipped then ~~
Maintenance is happening right now. No one can get in until it’s done. In about 4 hours
Nooooo I wanted to get my dailies done before bed😭
!maintenanceinfo (for you guys to have to avoid the extra typing haha <3)
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
Normal or transcendent journey pack
Normal is red, transcendent is white
Ik i wanna get it but idk what color
Well that's more of a subjective question. I'd tell you to ask at #general-sky-discussion, but there must be chaos right now 
whats the difference between those two packs? just price or..? or can you not dye them?
like, get the red and dye it white
Both cost the same, and neither can be dyed. The difference is just the color they come in, and the look of the mask
collab items aren't dyeable
Anyone else not able to log in?
Maintenance for at least 2 more hours.
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
Oooh!! Thank you!
Probably not bc it's a scheduled maintenance that was announced in advance 
Spells are bugged in general on switch currently, I'm more surprised that it works on switch lite tbh 
ah gotchu ty for lettin me know yea i find it odd the lite works very weird
Normal or transcendent journey pack
Please send that to #🐛submit-bugs-and-feedback 
Is that a question? 
Yea idk wgat yo get
Is this happening rn? bc i cannot join the game rn TT
Opinions are more suited for the general chats than qnh
Are the Sky servers down for iOS or something? For some reason I keep getting this notif on launch.
me too im on windows
There is maintenance for 4 hours
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
4 hours!?
Do i buy transcendent or normal journey pack
There's no practical difference, so choose whichever one you like better
Ok
I’ve heard that there’s gonna be group ts soon. Is that confirmed, and if it is do we know who’s coming back?
Gng wth i haven’t done my dailies
😔😔
!specialvisit the spirits have not been confirmed but the dates have been
A group of Spirits are visiting from <t:1772179200:f> until <t:1773385140:f>.
At the same time, enjoy double Season Light Clusters and Treasure Candles along with extra white, cyan, and purple light in the realms.
🔎 For more details: https://bit.ly/ThisMonthInSkyFeb2026
Why can't I play gng?
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
Maaaaybe they could have put the maintenance outage in the MOTD?
Let the devs know here pls: #🐛submit-bugs-and-feedback
Usually when you enter the game while its in maint it tells you so but this time its just a connection error message
!ts
The next Traveling Spirit is scheduled to arrive on <t:1770883200:F> (<t:1770883200:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Wait aren't the forest group coming?
Nothing has been confirmed other than the date
The spirits have not been confirmed, any listings you've seen are speculation only
Ik but like a rumor?
The spirits have not been confirmed. Rumors should not be discussed in this channel since this is for confirmed facts
You dont, sometimes 5 candles blessing give expensive spells
I believe you can get cheaper (but not free) resize potions in orbit also
Okay sorry :/
Is there a maintenance going?
Dose anyone had this too while trying to join? Is something wrong or is it just me? My internet is completely fine I’ve restarted the ps but it kept saying that I also let my friend trying to join sky and it showed the same thing even if our internet is completely fine, dose anyone know smt?
True, orbit give cheaper resize spell
Yes 4 hours
Okay thank youu
!maintenanceinfo, #news
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
Oh okay
orbit?
How do y'all get event tickets from Days of Fortune?
The place at the end of Eden, where you collect AC
yeah they give cheaper resize spells?
You sit on the carousel and wait to get all the wax you can. You can get 5 tickets a day
In particular the spell box is to the right after the closet but before you pick up wing buffs
i know the place under the transparent bridge
ohh.. what wax💔
Me and my friend too
Sorry I mean like the event ticket fragments. The look similar to normal candle wax
If you sit it will give event wax which converts to tickets as well as normal wax
I never read any advice about this
It was in #news
oooo..ok thank you!
maintenance for what
Sky servers
They don’t specify, but has something to do with the servers
Could we maybe get the announcement pinned?
actually there was another problem too like my friends looks like they unfriended me and they dont why?
Sometimes that could be a bug
I love your belief that people will read the pinned, but people ask even when the most recent message is saying there’s maintenance. We just have to repeat it
It was pinned on instagram i think
And is top message on #news + !maintenanceinfo command
Possible message was also on other social medias exept ingame
Are they capeless by any chance?
no but they change outfits
If they unfriended you look to the mute button on more option. If the icon of the person is gone means they unfriended you
They usually advised in the app
Bug then
You can #🐛submit-bugs-and-feedback about that
i see is ther another way to know if they did?
does anyone know what will be in the iap shop after the reset in 8 days?
75% of community support job is to repeat common issue info, and faq (I was once community support memeber in one server)
Hmm well if the outfit stays the same and candle won't light
Otherwise you check the mute button
Unfriending also results in the light you send them disappearing immediately. Try sending them light, then sending to a few other friends in other parts of the constellation and see if it stays lit
yep but like i said some friends i cant light them and they said they didn't unfriend im just trynna see if someone else had the same prob
Anyone else getting this message or is it just me? I get it both on phone and pc and on wifi and mobile net too
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
i think they should pin the maintenance
Has tcg made any public update to the alleged return possibility of ultimate rewards?
Damn just great. No cr today i guess then
Nothing
that wont happen
Pulling this forward as it got buried. I think the permanent stuff like sparrow pack, but no event IAP
A shame, been waiting on news about it for a while.
Sometimes light not going through is a bug, but usually not consistently with the same people
what you missed?
ah okay ty 
yeah its just weird since they added this unfriend button probs appeard more for me
There always is a chance, i think there was something mentioned but i think nothing ever official
Best idea is to ultimate if ever return will cost a ac like elder cosmetics, a lot of ac
I think there was once beta screenshot wich abyss guide as ts but i am bot sure if it wasnt test or beta bug
But nothing official
Unfortunately
Back then the krill cape, the last piece to completing my fit.
!maintenanceinfo preemptively
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
Silly question but does anyone know why nastymold hasn’t posted to YouTube in a while? I used to watch her daily videos but then I took a long break and now I see she hasn’t posted for months
Yeah something was mentioned then never elaborated on
Nastymold the goat of dailys
They did btw 😂
Only 1.32 more hours! Yippeeee!
From what I have seen, you only have to sit to start the “ticket wax”
After that, you can do whatever you want wherever you want as long as you are close enough to the carousel to collect.
ah man that wass painful to not get
A dev once voiced their opinion which they pretty much disagreed on bringing them back
Ok for further chatter switch to another channel please
Also bringing it back with acs sound horrible, pls no.
I had to sit a couple times to keep it running but yes, you can do other stuff most of the time
Pretty sure she said one time in a video that she's taking a break from Sky and she's going to come back with newer and more better(?) videos
I still won't be a pessimist as Microsoft once said windows 10 will be thier last operating system
So, what happened?
And last silly question. What was the usual schedule of things in sky? TS on Thursdays until the following Sunday?
!maintenanceinfo this?
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
ooo, thank you!
ta da! Skybot is here!
...oh, were you hoping for a ts?
!ts yeah, they last for 4 days starting from this date
The next Traveling Spirit is scheduled to arrive on <t:1770883200:F> (<t:1770883200:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
TS every other Thursday running until Sunday yes
Oh so that’s why I can’t connect
There is a monthly calendar posted on the blog, very handy
https://bit.ly/ThisMonthInSkyFeb2026
It’s not updated 
!specialvisit
A group of Spirits are visiting from <t:1772179200:f> until <t:1773385140:f>.
At the same time, enjoy double Season Light Clusters and Treasure Candles along with extra white, cyan, and purple light in the realms.
🔎 For more details: https://bit.ly/ThisMonthInSkyFeb2026
Thank you so much!
That is happening but independent from the regular TS which is coming 26th
Is there like server maintenance going on? Or is the PlayStation 5 side of sky just down for anyone else?
Ohhh sorry
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
There’s a maintenance yeah #news
Are GIFs not allowed on this server then?
Do they put the TS and group hints in news?
Nope
Hi, can you clarify smth for me bout the sky creator awards. There are several categories on the site. Can I apply for every category or just one? And does it have to be a video, because for example if I want to draw a picture, I don't see the point in making a video when I can just post a picture. And I didn't understand what Content Qualification Period means. Like if I add my existing work, it must be released no earlier than May 1, 2025? (sorry for bad english)
OK
crow u are doing agood job u are our pin in here
Usually yes, though they’re prone to forgetting. Hint the Friday before, confirmation Tuesday (for normal ts)
i just read i can apply for every category
Yeah, both are hinted in that channel
Ts are hinted on the Friday before the ts, ts group is more variable
Is there server maintenance rn?! I cant log in
Thank you so much! I used to make monthly schedules and have this all memorized but it’s been so long lol appreciate everyone’s patience
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
yes 4 hours
Thank you thought I got wrongfully banned
you are sus
we'll pass u on our detector no worries we'll get u checked
guys, how do i obtain this grand piano?? i’m back after a few years and i’m obsessed😭
Anyone knows what's up w this bcoz my internet is fine
unfortunately you cant now
Maintenance
Will this ever return 
server
It’s an item from season of duets, it will return when season of duets mannequins return (as a group or ts)
is this an item that can be bought using candles??
Welcome back to Sky 
Ultimate compilation about biggest changes for returning players by Tib
#questions-and-help message
To answer your remaining questions: it does not have to be a video, but if it is a video it must be under 60 seconds. Yes, your work must have been first posted sometime after May 2025 (as otherwise it would have fallen under last year’s awards)
we won't know until it comes back as a ts
Once it returns, it should be
Very likely, it will be candles or hearts
how did u get a manta near ur name crow
Is anybody else having trouble logging into the game? I keep getting the “failed to connect” error.
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
server
In skybot’s DMs do !team_mischief to get a list of options, then say “I wish to be [option of your choice]”
Same thing popping up for me
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
OHHH ok ok
aww, wanted to play for a bit
Where is the days of love area?
prince
It’s jellyfish cove from starlight desert, you can teleport here with jolly geologist at home
Jellyfish cove, just off of starlight desert. You can get there by teleporting with the guide (although you’ll have trouble doing any such thing right now)
yo crow it didn't work
I wish to be a jellyfish
huh
Why i can’t enter to sky? Says error connection rn, even on phone and pc
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
Oh, tysm
You said that, exactly, but with manta (or your role of choice)?
!team_mischief in dms but it keeps loading xD
nah sorry wrong reply tag xD
hold on what are the available choices
Huh. Working for me
!team_mischief
Excuse me guys but am I the only one ?? Btw don’t mind the language I’m French
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
The command is really long so it goes in DMs
Oops sorry
ah is that so it doesn't appear there ig i saw ones with the shield 🛡 one
Those would be the team options. And I see you’re a manta now 
😂 man i don't wanna be a manta
You can change it the same way
i want a shield 🥲
Gotta wait out the cooldown (as do I)
Good you not the only one.
Not even working on Nintendo Switch and not on my phone
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
Your options when the cooldown ends are team daylight prairie (yellow), team hidden forest (blue), team valley of triumph (red), or team golden wasteland (green)
Maybe the real prize is the friends we made along the way 
i made none
Does that change the color of your name?
Hmm
no, only the icon next to your name

is everyone unable to log on or just most people?
Everyone
It’s server maintenance so universal
It's under maintenance now
oh I see
they're actually offline for this one
Why can't I play Sky? 😭 From Cyprus 🤧
Maintenance
When will the maintenance end? Has any information been provided?
The news said 4 hours.
Please read the news I linked to you
Have you read the news post???
Dude, I'm not very good at using Discord. This is my first time posting here.
For future reference, the words in blue are a link and you can click on them to see the channel or message you are being sent to
Alright, I’m sorry 
It's okay
If you saw something under tagline you can click it and it will directly to the source
If you have further questions after, you can come back and ask, but often someone has made a guide because it’s a common question 
!helpshift
Check out TGC's Helpshift page for tons of info about patch notes, features, support, and more—plus an EULA that's worth the read: http://bit.ly/thatskyFAQ
Thank you friends 🙏🌸
anyone having trouble connecting? It’s saying failed to connect when I try to sign in. I’ve turned off the WiFi, disabled the vpn multiple times, tried turning off my phone. I haven’t had this problem before and I checked for any updates and there are none so I’m not really sure what else to do. 🙁
@slender girder Using a vpn is not recommended or supported by TGC. Please don't recommend, discuss, or seek help with VPNs in this server
The server is under maintenance now
Oooh thank you so much!! 😊
They really need to make in-game announcement or smth
Normally it says server under maintenance or something right? Or maybe I’m not remembering correctly lol
Normally
Yeah that’s really confusing! I thought it was a me problem lol
No, it just shows like « can’t connect » 
It does, its not there this time 4 some reason
That’s so annoying 😭
Thank you so much for the clarification, I was about to yeet my phone 💀😂
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
My first thought was, I KNOW my WiFi is paid. About lost it
Ah it has command. Great
Say “I wish to be a crab”
I wish to be a crab? lol
All About Mischief Roles by AL
#questions-and-help message
If you do !team_mischief in Skybot DMs you get a full list. Don’t say anything else in the message
Why I keep getting that? I tried alot of times with a different way I'm on ps4
It's under maintenance
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
Now I’m just confused. lol. I don’t talk much on here
there should be a @news ping for the team to alert us :3
then nobody can miss it (except if they don't pick the roll for the ping but that's on them-)
This but don’t include anything else. The “? lol” stops it from interpreting right
It's already on the upper section amongst announcements, and by long pressing on the channel name anyone can adjust the notification settings
Idk where that is. I mostly use discord to talk to friends. I don’t talk much in the Sky communities. So, idk how to do that stuff
What is the game about?
i was planning to do my dailies now-- it's the only time I'm free
did we know about this maintenance??
trueee didn't think of that
(I personally can't complain since I saw it ^^)
It was announced in #news in advance
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
Since like almost a week ago
Not only that, Instagram and Facebook post this before as well

can't log in, turns on wifi
Checks date oh...
Checks discord and tallies hours oh... I'm dumb
MMORPG, focused on flying, making friends and collecting items
Oh thank god it's ending soon
Hi there!
Here are some guides for new players that might be relevant:
Moth Guide Compilation by Emma
#questions-and-help message
The (Hopefully) Ultimate Guide to Sky Vocabulary by Wren
#questions-and-help message
Things You Should Never Do in Sky by Tib
#questions-and-help message
Sky is a social adventure and social farming game. Explore, find friends, find and relive spirit memories, find winged lights, go for candle wax, chat, buy cosmetics, have fun. 
This game has a very different gameplay experience than what you might have used to, pretty much focuses on emotions, social connections and enjoying ambient sounds. Enjoy the view, just be in the moment. Everyone can set up different goals.
Pro tip: the beginners weeks can be ruined with too much desire to know everything. Enjoy the exploration and try to "know" during the first few days, at least! 
Why this happens
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
Maintenance
Because you didn't check #news
Hahah sorry
feel bad for those who didn't cr
I haven't logged in at all. but it's fine
See. I haven’t been able to yet.
@sturdy glacier is a bot that runs various things in this server. If you message that account in direct messages with “!team_mischief” it will give a list of options. Then, if you say “I wish to be a [thing of your choice]” Skybot will give you a role which adds an emote to the end of your name.
All this is optional and just for fun
I figured it out. Thanks
ah its okay just a lil patience
Hey so I just tried to open sky, are the servers down?
Maintenance
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
ooh.
Idk how to add all of the other fancy stuff I see some people have. But
It have been said in #news message
(So do other socials like Instagram and Facebook)
lol
!ts
The next Traveling Spirit is scheduled to arrive on <t:1770883200:F> (<t:1770883200:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
So whens the next…
It’s not updated, but it’s every 2 weeks
Ty!
end of feb i think
26th
It’s the group one
ts group?
I know that. But. No one answered my question :/
what question?
In which exactly?
!specialvisit
A group of Spirits are visiting from <t:1772179200:f> until <t:1773385140:f>.
At the same time, enjoy double Season Light Clusters and Treasure Candles along with extra white, cyan, and purple light in the realms.
🔎 For more details: https://bit.ly/ThisMonthInSkyFeb2026
How many wishes can you do?
There will be both a normal ts on the 26th and a group starting the 27th. They are separate
Wish? In what context?
Infinite but there’s a cooldown
The team Mischief ones ig
All of the other add ons I see that people have
Jk I think I got it, yeah mischief
Ohhh alright 
Add ons?
I’m not sure which you’re talking about. Does anyone in the chat right now have one?
Idk how to explain it
Hey so this may be a dumb question but who’s the ts? Not ts group
We don’t know yet
Not yet announced 🧇
Ooh alrighty ty!
I might replace my phone soon, but I don't have a high budget for a flagship.
I'm thinking about galaxy A56.
Anyone has it? How does it work with sky?
Do you mean the badges next to the names?, if so run this command in skybot direct messages "!team_mischief"
send a picture?
I’m going to have a hard time explaining if I don’t know which thing you mean. You have a server tag, you know about mischief things, could you point out someone with the feature, or where in their name is affected, anything?
maybe the #roles ? @high vine
I’m talking about the other things when clicked on. Like chibi, krill fan etc
ask this in #android-questions someone in there probs knows 
Not all are there. There are some I’ve seen that are not in that
crow bro aren't you tired from answering questions get some rest😂
Most are from #roles , some are from the mischief system, and then a couple are mods/community shepherds/people who boost the server
Okay... Oh my... Bcs you said you had a question that no one answered. That's why we try to figure out what did you just ask
Nvm. Not gonna ask. 😂
i can't say 100% but maybe the GUI only allows a certain amount of roles to be seen within a players profile? so if you have a lot there some just might not show up
I can handle myself. If you want to make things easier, I appreciate when people keep general discussion out of this channel (especially during maintenance chaos) 
Is anyone else struggling to connect online to the game? My wifi seems to be fine but the game keeps saying my connection is bad :0
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
Thank you!
THIS IS THE WORST TIMING FOR IT I NEED TO DO DAILIES 
Just a bit patient until the maintenance is done
I'm not even login from yesterday
This is the only time im able to today :((
Is anyone else having this problem? It says I don't have internet, but my connection is fine. I re-downloaded the game and it's still not fixed.
we understand that. But, at the same time, Devs made the announcement for today several days ago.
It's under maintenance
!maintenanceinfo
🔧 Sky will be undergoing scheduled maintenance, beginning <t:1771441200:f>. The servers are expected to be unavailable for approximately 4 hours. Thank you for your patience and understanding! 
It has also been shared multi socials, so should be aware
Ah people are claiming they can log in 
Oh... It began to over, Ig
It have been 4 hours since the initial time
ive bought the moth started pack from the gift shop about an hour ago, hasn’t came through but has taken my money, and also wont lwt me restore it saying i havent bought it, what do i do
How do you know it hasn't come through?
like it hasnt showed up in my cape library thing, ans also says i haven’t purchased it but the moneys been taken out
Attempting to buy during the scheduled maintenance (announced in advance in #news ) was not a good idea.
Contact support in-game for assistance, if the following doesn't help:
- check the item in your closet after game restart
- check if the item is in the gift shop for free
That was during server maintenance, which may have messed with your state (which is why it is not recommended to buy things during). Give it a bit now that servers are up but reach out to support if it doesn’t work and mention it happened during maintenance
okay thank you
Do we know what the maintenance was about?
According to Brian, #general-sky-discussion message mainly server backend upgrades
(It also fixed the switch spell bug apparently ?)
Nah didnt fix spell bug
Welp
nvm then
What spell bug?
On switch, spells don’t work due to a bug
Switch users cant see spells and spells also disappear when u use it.
is the game back? mine isn’t loading
Ah. I see
Some players have been able to get in Sky. But servers might be busy.
Try in a while if you can.
This is my first time asking this question but I completed two spirits just so I can get two seasonal hearts but it seems like I only received one?? I’m unsure if it’s a bug or maybe I’m confused?
From the looks of things, you bought the ult hair, which might be why you only have 1 if you only completed 2 Spirits
Ah thank you! I don’t remember buying it but thank you for letting me know!
Pls help me. My game wouldn’t open and I had to delete it. When I downloaded it again, everything from my account was erased. Could you please help me? I’ve used my card with you.
Is anyone experiencing game crashes when being in certain areas? My game crashes when I'm in the forest or inside the lantern fixing it
I have sent a bug ticket but never got anything back from the devs, it's been months and I can't play on my phone
- The game wouldn't open because it was during maintenance (I guess now supposedly have over)
- Do you have any account linked login method, like Google or else?
Yes, the Game Center, but it’s like all my data had been erased.
Do you know your sky id, don’t post it just answer
They’re helping me look for it.
That’s good, i hope you get it back
My account is active, but I don’t know how to recover it.
Is anyone experiencing game crashes when being in certain areas? My game crashes when I'm in the forest or inside the lantern fixing it
I have sent a bug ticket but never got anything back from the devs, it's been months and I can't play on my phone
!grannywhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1762158600:t> 》<t:1762165800:t> 》<t:1762173000:t> 》<t:1762180200:t> 》<t:1762187400:t> 》<t:1762194600:t> 》<t:1762201800:t> 》<t:1762209000:t> 》<t:1762216200:t> 》<t:1762223400:t> 》<t:1762230600:t> 》<t:1762237800:t>
Hello!
Have you tried contacting support via in-game or through the web?
Devs don't usually answer the bug reports in the server, tho they do read them.
Also would be nice if you mentioned your device in your message, as that element can help other players like us to try to answer, if we are aware of any known issues regarding a certain type of device.
I'm not familiar with the OnePlus 15. But if it uses GPU Adreno 840 might not be it, unless there's an issue with a driver or smth.
But if I were you, I would do the basic trouble shoot, such as checking all is updated (OS, Google Play or equivalent, Game center or equivalent), enough space in the device, internet performance (there are tools like Ookla Speedtest you can use for that purpose), and so on.
I have in fact the OnePlus 15, with the snapdragon 8 elite gen 5 with the adreno 840
My internet is good and stable, all services are up to date to the latest version, and I have over 200GB of free space available
I will try the in game support and the web support and see if I get any answers
Okay. Try to keep in mind it may take several days for them to reach out.
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Anyone know where the days of fortune hairstyle with the little buns is? I can’t find it anywhere
Anyone knows how much wax does the carousel give?
Days of Fortune 2026 IGC and IAP Guide by Ash TJ
#seasons-events-chat message
Hi! What mask is this?
Radiance ultimate mask
Ultimate gift from Season of Radiance with flower hair and glasses accessories
Check them with random generated names and in your block list to make sure. If nothing found, contact support in-game for assistance
I experience crashes on pc whenever i try to watch the two embers
There's an ID? How can i find mine just in case this happens to me too in the future?
Update your graphics drivers
!skyid is this right
Yes
it's so simple i overthink it
Find your Sky ID in-game: Tap the cog menu (top-right corner)
→ Tap “Account”
→ Tap “Account Info” ℹ️
(If you are unable to access your game, you can find your Sky ID in: Device Settings → Sky)
❗ Do NOT share your Sky ID in public! Make sure to only share your Sky ID when asked by TGC staff through official sources.
Tysm! 
Pls, i need help of custome service
hello, why am i getting server error? is the server broken still?
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
been trying to reconnect for almost 5 minutes
It shouldn’t be, have you tried restarting?
ah, its fine now. thanks. the error didnt happen the first few minutes before grandma started.
Sky has been working for me so far -got at least 5 min ago-
Hello someone can help me to enter in the secret office please ? 😢
Can I currently access the Void of Shattering?
No, unless there's a red shard
Like, as in a mini daily event? Or as a returning seasonal spirit type thing?
It's a mini daily event yeah, when you go inside the shard, you visit one of the voids of shattering areas, which is more like the seasonal area, but only the season npc with it's quests are available
It’s a mini event, but the schedule is quite complex whether it’s a red shard, black shard (just wax, no access), or no shard each day. You can use sky-shards.pages.dev by Plutoy to find out
!ts
The next Traveling Spirit is scheduled to arrive on <t:1770883200:F> (<t:1770883200:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Does these count as wing buffs (additional base wl count after eden)?
!support please help me
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
That link sends you to support. You need to fill out a ticket if you haven’t already and wait for them to get back to you. We are fellow players and cannot help you any further
When is the next ts?
Feb 26th, followed immediately by the group ts on the 27th
Hints normally drop on Friday, confirmation comes on Tuesday, and then the spirit arrives Thursday.
Sky bot hasn’t been updated yet. 
does this tea table work for chatting?
if not, which ones do?
is ghere a maximum amount of tickets you can get in a day?
5 tickets per day.
Thanks
what cape is this? its like.. the only one i havent seen yet
Of course,
Don’t forget to follow crow lindolin’s message for a clear date though.
Looks like Memory of a Lost Village cape from revival
that season hasn't had a ts return yet, so they got it during the season
thank you
When did Days of Fortune start and end
!fortunewhen
Let the biggest reunion party of the year begin! From <t:1770969600:f> through <t:1772179140:f>, celebrate Days of Fortune with Spirits in the Village of Dreams 
🔎 More Details: https://bit.ly/ThisMonthInSkyFeb2026
Yo, i deleted and redownload sky again, yet the bug is still here!? Thought they fixed sky with the maintenance -_-
Where is the vault summit?
it is the last floor of vault realm. Go up the top with the lift
How do I go behind the curtain in the cinema after I lit up all the movie posters?
Thank you(≡^∇^≡)
You also need to light the light bulbs.
I think I did? I don’t see anything else to do and the little instruction thing moved behind the curtain. Is there a guide I should look at for instruction?
Trying to find out if there is a guide somewhere but, as far as I remember from the Season of the Two Embers, once you fix the entrance, to restore the cinema you need to light the six posters and fix three archway lights, there is a prompt to stomp the lights when you go near them.
what are the colorless islands on the left for in the moomin area ? 😭
Did I reach the max tall height?
I left and came back and it worked! Guess I was just glitching
You can try using this neat tool:
http://skykidheight.com/ by Nathan
But it's going to be pretty hard to determine if you've hit the absolute max for your sky kids scale, from a picture given how many possible height values there are. 
Not sure which ones you may be talking about.
You can some of the islands on the map, and others you might not be able to reach.
The absence of color you'll find at the map the first quests is linked to the season's story. So serves a purpose.
I believe they are meant to represent the inner journey that the invisible child is going through during the story. 
Kind of an extra side quest to each main quest.
How to detach people from riding horse?
They have to jump off themselves from what ive tested with friends
they're an iap from days of feast

Got buried a bit so I’m replying, anyone know anything about this?
I just want it to be fixed, it also takes a toll on the game itself when i play, like it becomes laggier the longer i play sky with this bug 😭😭
!support weird bug, you should contact support, in the meantime you can use the webshop to buy iaps
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
!webshop
Bro I got an inbox warning because I said "light balls" I was talking about grandma 🥲🥲 is this a strike on my account
Lmao no
multiple could get you muted for a day
Warnings don't stack against you, so as long as you don't go around saying really bad stuff, you should be fine
Anyone has the list of cosmetic that spend with hearts??
I will be brief but is there any other ways of getting hearts? Ive played on and off since aurora and I can barely get 10 hearts and im not good at music or making friends. Can you buy them 😭?
A bunch of past season guides have hearts u can buy
Recent season guides have free hearts, older season guides and traveling spirits have purchasable hearts, if you don’t do much friend interaction you could still ask for light buddies in #looking-for-group-live and just set that expectation that you like to play alone
where is the provoking performer?
!iheartyou
Learn more about giving and receiving hearts here: https://thatgamecompany.helpshift.com/a/sky-children-of-the-light/?p=all&s=gameplay-features&f=how-do-i-obtain-candles-and-hearts
Oh! Thank you I did not know the chat could be used like that as well
I don’t know of such a list unfortunately
most people looking for heart buddies are just in it for the hearts really so you dont havw to worry
#seasons-events-chat message by Clement
Yep! No arranging heart trades given risk of scams but arranging sending daily light is common, you could even scroll through and message people who already offered
Thankyou! So glad I joined the discord 😭🥰
Was the last Double Hearts event recently?
Im sorry but i cant complete little prince quest. I keep having a bug by falling under the cloud and cant get out of that place. Is there any solution for this bug?
Does anyone know where shard is?
It’s saying ice rink but it’s not here rn
Edit: closed the game and it appeared!
It is there , I just completed it
can someone help me finding every spirit in Valley of Triumph?🥹
Must be my connection, it was fine on my phone.
have u checked the corner(?)
Keep in mind it’s not the red shard
Try here #looking-for-group-live
rhanks!
Also remember to do the guide thing so the people know which spirits you need
I've tried that and no ones want to help me haha
!lovewhen
Celebrate all the different connections at the heart of Sky, and beyond—Days of Love arrives from <t:1770364800:f> through <t:1771574340:f>! 
🔎 More Details: https://bit.ly/ThisMonthInSkyFeb2026
Ripppp, if you find someone to help you can do it then too so they could see the spirits you need
thankyouu! have a lovely day
I don’t have time today, but tomorrow I could help if you still need it.
its okk, thanks!
Hello! My spells aren't working? I use cape spells and nothing happens.
Are you a switch player? #known-issues message
Yes...
may next week's major game update bring us a fix for the broken spells
Can anyone help me bring me to office area
Hi, I cannot fugure out what "at the shrines" means. Like near portals? Or where? Its very confusing 
Also, how much the item on top costs? (Hope not 99 ac 💔)
Where can I buy this cape? YouTube says it’s available for the days of fortune but it’s not in the typical event shop or game shop
Shrines such as the one to your right. The giant crystal is a shared space shrine. I can't remember the price of the thing at the top unfortunately
#news message fourth image. It's the first pack with the cape and the hair
Ohh now I understand 🥹And it's okay! Thank you
It costs 33 AC
Oof, that's better than 99 but still it'll hurt my wallet
Thank you for the info 
Can anyone bring me to office
I can take you there
in a few minutes if you can wait. my phone's updating
Yay, Ill wait
Does anyone know where I get this? I literally can’t find it anywhere 😭
here
How does one appeal mute ban? (I was muted for 7 days for smt rlly dumb and auhhgg)
Can you place the plush mount or is it only an equippable item
Probably can't place it but asking just in case
Can't place it.
Guys. Should I buy the umbrella at Fortune event? I mean the pose is not for me but I like the design. Is it worth it? 😥
#general-sky-discussion would be more suitable for opinion based questions 
!support would be the place
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Siiiigh...still can't do the 2nd little prince quest without the glitch that makes you fall through the floor. 😔
so. my chevrons finished after only getting 10 candles today, the other day finished after 4 .. happening to anyone else?
First time doing the Lightmending quest o-o I keep phasing through the platform when I enter the realm. Is this a bug or am I cooked...?
Might be a bug? Never happened to me.
!lovewhen
Celebrate all the different connections at the heart of Sky, and beyond—Days of Love arrives from <t:1770364800:f> through <t:1771574340:f>! 
🔎 More Details: https://bit.ly/ThisMonthInSkyFeb2026

Tysm ❤️❤️
Maintenance ended?
That was a bug very early on but has been patched, you’re definitely on the newest version?
Mmm I believe so. I don't see any pending updates on Steam, albeit I just started like 4 days ago
From the looks of things it might actually not be, a lot of Steam players are still reporting having this issue (despite the devs saying it was patched)
Why do they not put the emote logo on the quests of relieving a spirit anymore
I play since pretty long and I can know the location of any spirit with its emote logo, didn't remember them with name and I do remember back then the quest had the emote showing
Huh! I stand corrected. I know a lot of people did see it fixed when the devs said it was, but bugs can be tricky. In that case report and to work around you can stand on a prop
Is switch spells still broken?
hey, i was wondering where i can put a question about finding specific items?? if it's here or another help chat/gen
Ooo good thinking! I didn't think to use a prop 😆 thank you for the suggestion 😄
is is worth to have an alt account with you while you cr?
This would be the place
ty! so my question is, what item would allow someone to have this effect on them? i have been trying to look it up for 2 days but google just runs me in circles-
Taking your alt with you during cr or any part of the game is against tos and is grounds for getting banned, so no
It’s riding the line of what’s allowed a little bit, since technically alts are not supposed to benefit each other. Acting as a battery/collecting candles on both at once is a benefit even if a small one. Which I suppose also answers why people do it
That’s a spell from fortune, there’s a random chance of it being applied when you eat grandma’s dumplings
!bloomwhen
Days of Bloom returns from <t:1742799600:F> to <t:1744613940:F>. Gather together to enjoy landscapes full of vivid blossoms blooming in the world of Sky with our returning friend from a beloved and timeless classic. 🌸 
More Details 🔍 : https://bit.ly/SkyPatch0285
Any guide how to burn the tree in graveyard solo?
I’m tired of waiting
that can get me banned?
?? where do i buy this hair help
hii is there a way to rewatch sky two embers?
the game is about interacting with people so if you do what they said above it kills the purpose of the game...thats why its against tos.
yes just like aurora concert it is available you can check the time of the show at the theatre also you can still purchase the projector prop at the theatre
Hello can anyone pls help me with the little prince bug in hidden forest ;-;
wdym by bug? can you elaborate what's the problem?
how can i get alice door
also pls report any bug here #🐛submit-bugs-and-feedback
is that the theater in the valley of triumph? sorry it's been a while since i last played sky 🥲
When the prince asks for the piggyback ride, i actually dont go on top of him. Then he'd keep walking without me and my kid would walk without me controlling it too. Then we'd slip thru the cracks and end up going oob ;-;
Alr thank you ^~^
the entrance is in the vault
are you by any chance using chibi mask?
There hasn't anyone that answered my question,
I wanna know more about the days of season of , spirit events and the time gap in each event
I am not 😞, i saw someone leave a message too saying to just vertical fly up but i cant do that yet 🥹
oki i'll check it out thank you!!
Can u please explain a little more
For now, all we have confirmed for the month has been posted here, in this calendar #news message . Other than that, we wouldn't precisely know the dates of incoming events, spirits or seasons.
Like , what are these events , I don't know a cycle of a season , days and spirits event
I know seasons are monthly but not always monthly
Idk how days works , like days of [blah blah] is coming soon but how often does it come
It all just seem random
ehhh im trying to response for help here why my msgs not going tru lmao
Filters
you can try wearing shoes maybe itll prevent ur skid to fall
Alr thank you sm!!
nw.. and don't forget to report it i think they haven't noticed that bug yet thats why its still happening
Like when a spirit spawns at home , how long do I expect another spirit to spawn , Is it a weekly thing
!ts
The next Traveling Spirit is scheduled to arrive on <t:1772092800:F> (<t:1772092800:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
It's bi-weekly, press the link to see more
Whatabout the days of event
ITS NOT SHOWING UP FOR MEEE :(((
Hey so question, does any body have their screen go black but the icons for the energy and candle still appear? Its only on Switch, i do close the game and reset it and its back to normal, its happened twice now
The days of “blank” are usually based off real things. For example The tournament of triumph that ended recently was based off the Winter Olympics, Days of Love was based off Valentine’s Day, Days of Fortune is based off Chinese New year and all the other new year celebrations around this time
Oh ok
try to opt off the fade to black in game settings
They usually announce what day they start and end in the news channel
I dont have that on, i mean like if im in the middle of doing something the screen suddenly goes black like not fade to black but it just instantly goes black but I still see the energy icon thing and I can still open my emote
have you updated the game yet? theres been an optional update during the tournament event
No one told me that I couldn't bring peas to the tournament!
My game is up to date
Now, this is just based on previous occurrences so its always subject to change, but:
February: Days of Love and Days of Fortune.
March: Days of Bloom.
April: Days of Nature.
May: Days of Color
July: Sky Anniversary.
September: Days of Sunlight/Moonlight.
October: Days of Mischief.
November: Days of Giving.
December: Days of Feast
--There's some events that don't follow a yearly schedule, so we wouldn't know when they'll be back.
Season lasts 77 days, then there's a 2 week break between each.
Traveling spirits come every other week.
Special Groups don't have a schedule.
then please report it #🐛submit-bugs-and-feedback
77 days (11 weeks) and 2 weeks break usually so 13 weeks, about a season
Thank you
Why does it feel like the Seasonal spirits sometimes want to stick around for a literal HOUR when you take them out for an “adventure”???
Like just hurry and go home so I can log off!
It's 30 minutes. But I understand why it felt like an hour
sometimes they are too clingy
I wanna ask, why can’t I receive more wax from grandma when I burnt her pastries. Do I have to wait for the daily light to reset?
If you went 2 times already today, you will stop receiving wax around the end of the second time
if youve gone there twice then you already collected the 1000 waxes there
Do you guys think it’s a good idea to include the lightmending area in Vault of Knowledge in my daily cr route? Is the amount of wax worth it? I feel like the wax is decent but the cutscenes take too long. What do you guys think?
Would this help you? Or perhaps you were looking for something more specific?
How to Get Candles Fast + Facts & Beliefs by Tib
15-16 candles in 40-45 minutes
#questions-and-help message
How to Get 19-20 Candles Fast by Tib
Long candle run for advanced users - Which areas are best to skip
#questions-and-help message
Im not sure how much wax there is inside the lanterns, but i'd say it only becomes worth it if you're able to get into a session with multiple people, just for the sake of time
There are some decent sized candle clusters in the area and I’m almost always merged with multiple people but the cutscenes and the time it takes to search for the candles is what makes it iffy for me.
I‘m sorry to ask but is the IAP problem people had still there or have they now got the IAPs that they brought? Bc I am an IOS player and I noticed that I still haven’t got my IAP hairstyle I brought days ago. Is there someone who knows what the problem is?
It’s both very good thanks!
Okay I kinda need help understanding these I don’t really know half of these locations and there’s so many things to keep track of it’s confusing
Sorry if I’m too dumb
What would you like to understand? Anything in particular?
Hopefully I can answer well enough 
!support Not sure about the IAP problem but make sure you contact support about your missing purchase 
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
I have this issue recently too on Switch ... screen just suddenly goes black for no reason. Takes a quit and restart to clear it up. I will report too. Hope they find cause and fix it soon!
are there any items to buy with normal candles in days of fortune this year?
Yes many infact
Last year's ticket items and older items are in the box next to the IAP stall
so question, ill see ss of people who have hundreds or even 1k+ worth of candles and im wondering if thats a realistic expectation to grind for or are they buying them and i shouldnt worry about it lol
It’s possible, though it’s probably because they have been playing for years with nothing to buy: so their candles start to stack up
I wouldn’t say that’s a realistic expectation, as it would take around two months of grinding daily, while buying nothing
yeah yeah ofc ive been playing since 2019 and have always been broke so i wondered if you could even grind for it
thank you for ur insight !
Seasons usually last 77 days and mostly have a 2 week break inbetween
So as one irl year has 4 seasons, sky year also has ca. 4 seasons (but it doesn't align exactly)
I can't get the spirit for today's quest to allow me to relive it. As in it's not giving me the option to. Did anyone else have this issue? I saw other players around me also struggling.
How do I get more event wax for days of fortune? I already collected all the tickets around the area but there was extra wax to collect the first few days before the carousel was built i could collect it by interacting with a spirit and just grabbing the wax from the area it was on before it was built. Theres only normal candle wax now. Neither the spirits offer event wax anymore nor can i collect it by being in the carousel. Idk if this is a bug but im genuinely curious.
is there a ts group later?
!specialvisit
A group of Spirits are visiting from <t:1772179200:f> until <t:1773385140:f>.
At the same time, enjoy double Season Light Clusters and Treasure Candles along with extra white, cyan, and purple light in the realms.
🔎 For more details: https://bit.ly/ThisMonthInSkyFeb2026
You should get the 5 daily tickets from riding on the carousel a few minutes 
Idk, maybe try restart? 
Okk tysm ill try this and see if it works
Restarting worked, but unfortunately I ran out of time in the middle of the spirit :/
How to get the 5 daily tickets from the event now? Since it was picking up wood pieces before 
By riding carousel
Oh, thank you 
im genuinely baffled how they got pink hair
its not the cycling rainbow one, its just a solid pink, which can ONLY be gotten from the rainbow geyser during days of color
I hear there's another TS group coming; anyone know when?
there is a spell for single color hair tints during days of colors.
!specialvisit
A group of Spirits are visiting from <t:1772179200:f> until <t:1773385140:f>.
At the same time, enjoy double Season Light Clusters and Treasure Candles along with extra white, cyan, and purple light in the realms.
🔎 For more details: https://bit.ly/ThisMonthInSkyFeb2026
hayoo two questions do we have an all compiled comparison of all the glasses effects and can som1 tell me every guide that u can get stuff from (cosm n props only don't care abt hearts)
does the fortune area in dreams and the one before citadel count as the same wax farming?
will sky compensate for yesterday? I didn't get my daily candles :(
hei so which lantern is the right one to measure ur height..
(gw)
There will be no compensation if you missed your dailies during maintenance, as we were told several days in advance about it happening, and nothing out of the ordinary happened
It should be the one between hair and mask iirc
is anyone having problem with the daily missions on switch? both my other account and my friend on switch are getting locked out of the daily missions and i couldnt claim them yesterday
is this the season radiance cape by any chance?
That's Lightmending ultimate cape
Its days of sunlight 2025 ticket cape
Radiance ultimate cape is a scarf
There's a Radiance Guide around the event area
scarves are in the necklace category, the radiance ult cape is still a cape 
But it looks like scraf and i still said its cape
Can you buy one of these for the tree to progress or do you have to get both of them? Because, i don't have 28 sc. I only have 23 as of rn. It's gonna take me forever to buy both. It'll also take forever to bring the spirit along.
If you don't walk with spirit - have to buy both
If you walk with spirit - several walks replace buying item (You can even skip both!)
How long with taking the spirit take? A week?
Remember to take your spirit for a daily walk!
Your spirit progress bar is missing from your screenshot
Each level needs different times: 4, 6, 8, 10 days respectively
Your week guess was right!
I don't want to spend money on sc and i don't want to take the spirit bc it takes forever to progress. It's gonna take me up to 2-3 weeks just to get the heart
Yeah, no. I bet it takes more than a week for it to progress
Glasses: #questions-and-help message
Wiki article links for season guides: https://sky-children-of-the-light.fandom.com/wiki/Ancestors#Guides
As mentioned, 8 days overall
You apparently already progressed a day
8-1=7
Do seasons repeat
Once a season is over, the place and the season guide spirit stay in the game. The quests can still be done. The ult items will be gone forever, and to get the items from the season spirits you have to wait until they return as ts (that can take a few years)
Oh god ;-;
Where can we buy event tickets with Eden candles? There’s not an option in the spell box
Not all events feature that possibility. Is it an option during this event?
The extra tickets are at the box beside the table with the lighthorn plush
I have noticed at home i do not always see nicknames of friends in distance when i honk, what could be the reason?
What part of the new fortune snake pants is dyeable? (If it is)
From sky planner by silverfeelin.
You can check the dyeable areas of cosmetics.
https://sky-planner.com/item/dye
Thank you so much!
Where do I go from here those 2 kinda just vanished after the cutscene ninny's lost I'M LOST 😭
Try honking to see if there's a star indicator.
There is none do i have to restart this quest i think its bugged
Likely a new bug, report it! 🐛
Need to look more into it, could be new thing with Favorite/Unfavorite frens as it seems to happen only with the latter ones
I unfortunately don't remember how the quest goes. You can check up the wiki for it. Seems like the quest is cutscene-centered.
https://sky-children-of-the-light.fandom.com/wiki/Season_of_Moomin#Quest_#5
TYYYY MUAWH
Is this normal? It’s my first time gifting someone. My card was already charged, but my friend still hasn’t received the IAP. The screen says it’s still being processed—has anyone else experienced this?
IAP TROUBLESHOOTING TIPS by Tib
https://discordapp.com/channels/575762611111592007/585339436322259003/1083705628507258931 
from where you're standing, forward, until a statue appear for you to burn
I dont get it
is there anyway to change the email of my current account?
Unfortunately, it won't. 1 account can only bind with 1 Gmail address. Gmail is a permanent bind, it can not be unlinked - this is to prevent account selling.
When's the anniversary event?
Your next quest seems to be quest 4, you can check the video tutorial in this link, hope it helps!
https://sky-children-of-the-light.fandom.com/wiki/Season_of_Revival#Quest_#4
No information has been released yet, but based on previous years it should be in July
they over did the yellow filter smh days of style glasses the best
I still dont get it but i'll do my best to understand and donit
Hellow, i am a returning player, does anyone knows how to get the violon ? Is it from any spirit ?
Violin is IAP, u can get it from the harmony hall
!radiancewhen
Does it take longer to collect the wax from the days of fortune carousel by staying on the carousel or is it quicker to skate around on the ice surrounding the carousel?
Starts on the 27th feb #news message
Hi guys im noticing a bug with spells on my Nintendo Switch MOD. HDH-001 where i just cant use any spells at all whatever i do i just cant use any spells and im extremely lazy to fill out the long long long bug report thingy ✌️😭
its a known issue
Next ts?
oh cool ty for telling me
unknown, hint wont be for approximately another 36h // midday PST
Hey guys what does this box do
Oh :/
If you sit on the carousel, it's extremely slow and you miss a lot of light orbs, but if you move (typically wax falls from above and wax can stuck on the top), it's as fast as grandma, one of the fastest wax sources in Sky 
What does this box do 
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1762158600:t> 》<t:1762165800:t> 》<t:1762173000:t> 》<t:1762180200:t> 》<t:1762187400:t> 》<t:1762194600:t> 》<t:1762201800:t> 》<t:1762209000:t> 》<t:1762216200:t> 》<t:1762223400:t> 》<t:1762230600:t> 》<t:1762237800:t>
Fine I’ll read instead of recieving a simple answer 
(i'm not entirely sure how it works i just know what prop it is and from where
)
Ok so basically they’re just useless prop 
i thought I would do something, there goes my candles i guess
Thank you rat for taking time to look it up and for your response! 
I still don’t get it so it only works only day of mischief is happening?
That chest is meant for making your own puzzle shared space or an escape room in enclosed spaces.
Creators also make use of the chest design and/or texture to build stuff
Oh so like it doesn’t do anything if you carry it with you, only with shared space! Okay got it TYSM 💖 💖 💖 💖
!ts
The next Traveling Spirit is scheduled to arrive on <t:1772092800:F> (<t:1772092800:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Does anyone know where to meet the lightmending season spirit at? Where it says this spirit wants to show u something I quite couldn’t find it
All spirit moments by Ash TJ
#seasons-events-chat message
Thank uuuu
Still couldn’t find it 😔 can anyone help me show me where it is?
Which lightmending spirit is it?
The champion one
Are you sure you're at the Vault summit, as the guide says? Can you show a screenshot?
Yeah but the guide also says tample I didn’t check there Let me try
They should be standing in that red box there once you reach the top floor of vault
Apparently you confused the locations - Vault's summit is the temple of Vault
Oh okay thanks so much 😭
Where can I get this prop
it was from workshops show&tell event for 3 
Not available currently
How do I get the bunny hair? Is it still available?
Oh it’s an event 💔
For 150 candles inside Alice Café (you need to enter via the door prop, that's available in shared spaces or ask people in #looking-for-group-live )
Thanks !
Can someone tell me why i couldn’t get the season candle at the old home? The Season quests also just kept loading.
I had to go to the new home and get the quests from the spirits at the cafe 🫠🥲
Do you have a good internet speed?
Guys I’ve gone back to the trial of water and is it ever frustrating. I’m stuck here with no brazier within reach to light up to make progress … any tips? Thank you!
Check this out! 
Water Trial Map by Sky.Grysha #seasons-events-chat message
You can always go home with the return shrine and continue your journey later there(if you don't go elsewhere)
At some places there are no braziers, you gotta use the higher ice walls instead
I do yea
What do i do now , wait for some announcment from tgc , cause its bugged :p
I may feel stupid, but this isnt allowed right? #looking-for-group-live message
Someone asking for someone else to buy them an ocarina, or something like that
you're at the wrong medi spot 
here's the correct one → #seasons-events-chat message by clement
Any ts group confirmed?
:p where is it then
Correct, soliciting is not allowed, #contact-mods if it hasn't been already removed
ok nevermind smh
Ah alrr, ty for clarifying 
Date is confirmed in #news , identity not yet
No higher anything either …
You can restart it by going home -> fly to the cave of prophecies, and then you can follow the guide 
Or alternatively go back some platforms to a checkpoint which surely matches with the guide. Water trial can feel like it has dead ends when you don't follow the right path
I think you are right … that season is a pain lol not to mention that it’s not easy to fly to the cave of prophecies either …
The map will help!