#questions-and-help
1 messages · Page 1270 of 1
From the pins of this channel: #questions-and-help message by Clement et al
Reboot your device. If a correct word does not appear, please use #🐛submit-bugs-and-feedback .
From what I saw, it is possibly yes.
I thought you were a bot 😭 And yes I submitted a fb
helloo!! where is the right place to ask for a bunch of bird-themed cosmetics? (and pictures if possible)
sadly i cannot obtain the owl hair but i'm determined to get as many bird items as possible! i'm not sure which channel is the best to ask in 
Sparrow pack for one
i bought it yesterday actually! the cape is my favorite cosmetic after the cat hair!!
Truu I love it too
how do i attend a 5 person house part for the nesting quests
Have 4 people in your nest
Or I think doing the last nesting quest also fulfills it with the spirits visiting
ah okay, thanks!
hi i'm late i know but i havent finished this season, because when it was still there i couldnt figure out where was the next part of the event once we're in GW and gave up but now i wanna continue but i'm still as lost... i see this spirit here but when i click on the "!" for the question with a red dot, nothing happens, am i suppose to find them somewhere else? can't i continue the season?
Did you look around the nearby objects in the area?
there are no objects here (except the boat to come and go), and except the animals that i already calmed down thinking it was the thing to do but no
Up the hill, there are a few dead trees and buried boats. Try looking behind them.
im back , i was looking, but there are no interactions possible, theres nothing to do
Even this one?
It's understandably far, I almost didn't notice it either
Helloo I tried sky planner and filled out all spirits, this is what iv spent till now ye?
yes :((theres nothing im sorry to take your time with that
does anyone know where the map is here? i cant find it 😭
Oh no no it's how many items iv got out of the total ye
omg im so dumb thank u 😭
i'm next to it, jumping on it, trying to look for a button but theres really nothing, is there a problem with my quest? lol because even when i click on the "!" of the spirits they're not telling me anything , usually they give indication on what to do / where to go
Hi chat, will capeless kids stay grey and bald no matter what? 🥀 or is there a way I can see my friend without looking like a burnt bean-
Bug
Unfortunately it's a current bug where capeless players stay burnt beans
Is the crab walker quest glitched? I did it twice and it didn’t work either time 😭
It's a bug at the moment, so once it's fixed you can see them.
Alternatively, you can see a capeless friend inside of trials
OH! Tysm! I thought it was an update and not a bug, thank God 
Oh yeah does it work as well in the Last City?
...Good question
Yeah since normally you'd be capeless too there 
I'd ask my friends to try with me on my capeless but I think they're both busy
Is this a visual bug or some kind of meter for something?
Location: assembly treehouse, tree to the left before the bridge
Ah visual bug definitely
Helloooo does anyone know what special shop this cosmetic is in! Thank you guys
Sorry the spiral head cosmetic
It is in the event area for the personality test event, you can go there via the spirit by the bulletin board in aviary
Oh is it purchased via a spirit? Thank you for replying
No it's in a box next to the iap table
Okay thank you so much guys!
The seasonal quests are every Friday right?
yes
Hellooo! Im confused, i started the game abt a week ago and started the enlighten season, but i feel like i am stuck at the lowest part of it. It keeps saying i am not done with my question but i do do my daily missions everyday, i am lost. Can someone help me ?
The quest will have you go into the lantern and then burn some plants around a device. The daily quests are different quests that give seasonal candles, and mending the lantern is an optional activity that gives normal wax
Into the lantern? Like where u find the crystals part ? I keep doing that over and over again, burning the plants but it still doesn’t change anything
Mb I guess I did something wrong
anyone else get this? was it sent by mistake?
they will be there i think
i remember going to the area without the intention to do that but the cutscene came anyways
I need to get black dye fast, what's the best way?
where do i find my User Id in game? (ping me!)
SkyID can be seen by open in game setting > account > scroll down to find "Account info"
You'll se your SkyID. But note: Keep that ID for yourself as it's private. Don't reveal it and give it to other person
@minor terrace Black dye is one a day. I like to run eden twice a day for fun since dye respawns every hour.
I got this too. I was just coming on to ask about this
Treasure reef and forgotten ark are good for black dye too
It was error by mistakes. This has happen twice as I saw it before
!skyid
Find your Sky ID in-game: Tap the cog menu (top-right corner)
→ Tap “Account”
→ Tap “Account Info” ℹ️
(If you are unable to access your game, you can find your Sky ID in: Device Settings → Sky)
❗ Do NOT share your Sky ID in public! Make sure to only share your Sky ID when asked by TGC staff through official sources.
When is the next travelling spirit?
!ts
The next Traveling Spirit is scheduled to arrive on <t:1769673600:F> (<t:1769673600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
do we have any ETA on a Switch 2 patch for the game? Sky sorely needs the performance boost
That would be something only the staff would know, if there is one in the works. Players can't know unless we're told and I don't recall anything about it.
That being said, Switch 2 is technically not officially supported as of yet. You can download and play legally, same as Mac PCs with M1 chips, but it doesn't have proper support. And we won't know when it may become supported.
my extremely uneducated guess based on other game ports I've seen is that the device could totally pull off 1080p120 in handheld mode
they did apparently patch out that issue where it would crash on startup if you launched the game on Switch 2 while headphones were connected to the aux port, so saying it's not supported at all doesn't really sound right
it's more like the sky ur playing on switch 2 is just the switch version ported, which can lead to some optimizations issue since it's not for the switch 2 specifically
whether or not they make an official switch 2 port, we unfortunately have to wafo
!fortunewhen
Let the biggest reunion party of the year begin! From <t:1737964814:f> through <t:1739174377:f>, celebrate Days of Fortune with Spirits in the Valley of Triumph 
🔎 More Details: https://bit.ly/SkyPatch0280
how do i find the version and build number on steam for a bug report?
Does anyone here play on Steam?
I wanna try and do an alt on Steam, but when I try playing the game it doesn’t open.
Is there something I need to do?
right click the game in your game list -> click on Properties, then Updates
here's what that looks like for the current latest version
@acoustic hawk
(also you can take screenshots with windows key + shift + s)
any error messages?
should i use app ID or build ID? i tried just typing the build ID and the bot said something about "I found out that you already sent this Sky ID to us in your previous report, do you want to use one of these Sky ID? "
No. None.
I click the play button, I wait. And then it just goes back to play.
No error messages at all.
And no proof of the game popping up.
uh what's the form actually look like? I haven't used it in a while
any chance you know what graphics card you have?
No, I don’t hang on-
you'd think there'd at least be some sort of notice onscreen
right click an empty space in your taskbar on the bottom of the screen, click task manager, then open the Performance tab and click on the GPU
if you're on Windows 10 you should upgrade the interface will look a bit different but the instructions are the same
Ignore how my laptop screen looks, it’s a year or two old.
(Hopefully you can read the details.)
God I love how vague Intel is with their hardware
this could be ten million different things
driver date of 2020 makes me wonder if a driver update would magically fix it though. one sec
if the game won't launch at all, check for AVX2 support.
guide by lulu
#pc-questions message
oh AVX2 is a requirement? good to know
It says unsupported.
it's a hidden requirement. it's not stated on the steam page, but sky relies on avx2 instructions to run
They changed the bot since i last submitted a bug report, this is what it looks like now
Oh- does that mean I’ll need a different laptop or something?
yeah, more or less. avx2 instructions are built into the CPU
yeah, your laptop seems to be too old for the game
@acoustic hawk looks like the version/build number is in the bottom left corner of the screen when you launch the game before clicking Play
It needs your SkyID
!skyid
Find your Sky ID in-game: Tap the cog menu (top-right corner)
→ Tap “Account”
→ Tap “Account Info” ℹ️
(If you are unable to access your game, you can find your Sky ID in: Device Settings → Sky)
❗ Do NOT share your Sky ID in public! Make sure to only share your Sky ID when asked by TGC staff through official sources.
all I'll say is Steam Deck runs the game great if you can stomach the onscreen touch keyboard being terrible
that's what the mobile keyboard is for 
doesn't exist on the PC build unfortunately
and since Deck is just a PC without a keyboard, uh
no mobile keyboard like console has
i was trying to figure out what to input for the bot's question of "We're curious to see what version you're flying with! ✈️ What's the magic number of your Sky app? Share the version, including the build number! (e.g., 0.28.5 (313329))."
Reopen your game. At the very start, see the bottom left corner of the screen
oh really? i figured it would be on the steam deck at least
my discord just lagged like crazy, ignore that
they definitely could do that
even if they don't want that button showing up on regular computers, Valve gives developers an option to provide a separate build of the game for Steam Deck users
Maybe, if there's no further question, you can move to #general-sky-discussion 
fair
Hii! Could someone tell me how to make this type of template?
It eventually come at #outfit-requests pinned message
thank you!
...I've just realized my bug i was trying to report wasn't a bug at all... for some reason, even when repeatedly reliving the crab whisperer spirit, it wasn't completing the "Relive Crab Walker's memory" quest...
To get that specific template, click the share button and this button and it will copy the pic request to ur clipboard 
edit: just realized u can see my music playin at the top
At this moment, maybe you could give feedback to bring the assigned spirit icon to know which spirit needs to be relieved
i got this weird message, does anyone know why/what it means?
It's just an error
most people have got that. But it doesn't affect anything to the game
aah thank you! i was worried i had made a mistake without knowing lol
@scenic echo Give me peas
thank youu!!
every time i try to unlock princess carry emote in the 9 colour deer map my game crash tried it on phone and same result is there a way to fix that?
It have been known issues #known-issues message
I got a weird error message, am I the only one?
You aren't alone, and this doesn't affect anything
fine, ty
Looks like several players are receiving inbox messages simmilar to this. Might be a mistake.
i just got this as well
Hi there is no ts tomorrow??
It seems that it is a message that reached the players by mistake while they were dealing with one of the problems, so I do not think that it is a big thing, it may just be background fixes that reached us by mistake
!ts
The next Traveling Spirit is scheduled to arrive on <t:1769673600:F> (<t:1769673600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
I think it’s the inbox message of “Explanation of Recent Chat Warnings” but for some people it’s showing up as an error
Oh yeah what is the message when it's properly displayed? I'm wondering
I'm not supposed to be here, don't tell the mods 
Skybot get out
I thought the same thing in reality, so I decided to ask here to see if there was something serious, but it seems to be something normal
Yeah seems like a typical inbox. Not a warning or any sort except...its broken 
oof
I know who sent the error messages. It's you skybot
It might be or like I said it’s the message from the sky player support about the issue where people got falsely flagged for messages but for some people who maybe didn’t get affected by the issue it just shows up as an error
oh yeah can I ask what the message actually contains? I'm very curious 👀
Is there going to be a like big thing at the end of the personality quiz like based on how many are right, because I've had 3 separate questions tell me I'm wrong and then they act like they move and then they don't and the on I chose is the one that was correct
Yeah it just says that between the time of January 9th and January 12th Pacific time, some players were issued warnings or temporary mute behavioral inboxes in error due to false positives triggered by the real-time moderation system.
And that I was verified as one of the people who got affected.
And if you want more info or want to ask questions contact support.
And most importantly no chat mutes were applied to accounts from this incident.
guys, what's this?
i just scrolled upwards, that explains some things

Speaking of which, does anyone have an image of what the message was supposed to actually say?
Yup
The message right above yours is basically what it says 
Not sure if anyone has the actual message if it's all error tho 
I could dm you a recording of that message of your curious
I'm not too curious
thx tho 
bump just incase some people missed it that may have an answer ><
Does anyone know if the personality quiz event ends art 12am pst friday or 12am pst on Saturday?
where am i supposed to go for the quest? 😅
If you're looking for cohesive outfits, you can request bird-inspired outfits in #outfit-requests
if you'd just like a list of bird cosmetics and pics, here would be fine 
Ask in outfit requests! Just give a description or go on sky planner and screenshot the outfits you want shown
Go to first floor, honk to find where they are
for the hood spirit quest, i did the part where they whispered to me, but then they just disappeared? was that the end of the quest
i'm just looking for cosmetics alone atm!! i thought about going to outfit requests, but i'm not quite looking for a put together outfit so i was stuck between these channels aha, thank youu 
Is the newly introduced area from this season worth doing candle runs in? The ones for the lantern lightmending thingy. Not sure if I wanna add it to my cr route
Search up sky planner! You can find all cosmetics that are in the game, how much they cost, and which spirit their tied too on this website
thank you :o
it's like, the best place to find tc!! as of rn at least, very very much wax
heeheehee
how do u help the Resourceful Recluse i dun see any interaction options
Hello guys. I want to dye my black cape to look like bat cape, what color should I dye it to achieve what I want?
It seems like common sense but just checking… the completion on realms is finding the map things right? Or is it the purple spirits
Inconceivable!
The completion percentage in the constellations? It only refers to blue spirits, and you raise it by buying their stuff
i was dreaming of this!
Oh, it’s how much I have from the spirits? I thought it went up when finding the purple/yellow spirits or even finding all the map things around the realms
so, in the friendship tree with other players, when you unlock levels for ac do you get a wing buff from it? or does it just happen to have the same icon as the wing buff in spirit trees.
info graphic BY ALVENOIR
Friendship trees do not give wing buffs, it's just the same icon
ouhgg, good to know, tyty 

probably red! the inside of the bat cape is red yeah?
Was thinking if it was orange. Not sure tho
Kindly put the credit on BY ALVENOIR when you are using our infographic. Otherwise, kindly delete your message. Your understanding is highly appreciated. 
ty for letting me know, just put it on right now!

I have a question regarding the season pass. If I get the gift package and my friend does. Does that mean I'll be able to exchange gift passes with that friend for 2 next seasons after the current?
Where’s the crab walker spirit for dailies? Is it a hard spirit?
Located in forgotten ark, in the tunnels to the right of the boat. Super simple, just run around and collect the symbols in any order you want
!ts
The next Traveling Spirit is scheduled to arrive on <t:1769673600:F> (<t:1769673600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Any hint yet for traveling spirit??
Not yet. Hints usually drop on Fridays!
Ohhh okay, thank you
Im having issues claiming dailies from the statue, ive already reset.. is this a common issue rn?
Also am unable to claim the seasonal candle
Idk if it’s what you’re referring to but I’m not getting the daily seasonal candle even though I bought the season pass
Is that a thing that’s happening?
That and I just cant grab dailies at all (shows as question mark) and never registers... bleh..
I swore I was just not remembering picking up the candle but no, I certainly didn’t get it today 😭 I’m not having issues with dailies though
OH my i just fixed it I went to aviary 😭 still sucks it would t work on statue
do the season pass cosmetics also cost candles or do you just obtain them? I've never actually looked all that hard at season pass stuff, but I've unfortunately gotten extremely attached to the cosmetics this season
If you have the season pass and reach that level of the tree you get it for no additional cost. The seasonal hearts at the top of the tree cost 3 sc though
That's so cool
thank you for your answer 🖐️🙂↕️
Is the newly introduced area from this season worth doing candle runs in? The ones for the lantern lightmending thingy. Not sure if I wanna add it to my cr route
When is the personality event ends?
Jan 23, tomorrow
am i going crazy or does getting the sp not give you 30 season candles anymore? i swear i didnt get any
it should
did it bug out and not register that you have the pass?
i have all the items unlocked and got everything like i do have the pass, but not the candles, ill double check if i bought something without realsiing but i really dont think i got the 30candles
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
thank you!
wait where did you buy it?
which platform?
in the actual game android
🕯️ Candles purchased on
Nintendo Switch can only be seen and spent when playing on Switch.
🕯️ Candles purchased on 📱 other devices can not be seen or spent while using Switch.
This applies to regular candles, seasonal candles, and candles that are part of IAP bundles and gift passes 
Read more ➡️ https://bit.ly/SkyHowCandlesWork
oh ym god, i usually play switch so if i go on my phone would it be there???
yes
thank you so much i got so concerned thank you thats so silly
You can thank Nintendo for that
so realistically, end of season should i spend those 30 on my phone or should i go on my phone end and redeem them there?
Would recommend spending them on Mobile first so that it will even out your candle count between platforms
okokokokok thank you both so much absolute saviours
!ts
The next Traveling Spirit is scheduled to arrive on <t:1769673600:F> (<t:1769673600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Hey!! is anyone else having problems with buying candles in game and via web? my candles werent given to me, i hope am not the only one.
Are you on switch orrrr
otherwise it could be connection issue, try to restore purchases in game
okay, i bought the 10$ (35 candles) pack of season candles on web. got on my switch, the animation happened but my candle was not given. i bought 5$ (15 candles) on switch store and still didnt get my candles :(
how to restore purchases?. on game.?
Oh! If you have bought candles from the web for your switch account, it won't be given due to Nintendo policy
As for the missing $5, open in game menu, scroll to the right and tap restore purchase on the very right
so.. can i get my money back..? since i didnt get my candles.. i dont play the game on anything else.. do i hve to play the game on a different device in order to get my 35 candles?
contact Nintendo shop to request refund
friend of mine just did eden for the first time in a week and a half or so, but it hadn’t reset? anyone else see anything re: others having that issue
the 35 candles was on web..-
And absolutely, you can try logging in your game on another device such as mobile or PC
oh ok
forgot about that part, I mean contact support to request refund*
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
!candleswherebruh
🕯️ Candles purchased on
Nintendo Switch can only be seen and spent when playing on Switch.
🕯️ Candles purchased on 📱 other devices can not be seen or spent while using Switch.
This applies to regular candles, seasonal candles, and candles that are part of IAP bundles and gift passes 
Read more ➡️ https://bit.ly/SkyHowCandlesWork
This policy applies, you can purchase iap cosmetics from the Web, just not any kind of in game currency
I GOT MY CANDLES LOL i had to swtich to anther device XD
Best to spend your candles on the other device ^^
truth cries
Bounced far into the oob area at home when the split occurred
Does anyone know what these symbols next to Aviary Village mean?
The logos represent the seasons that held place in that realm
Available season you can play in aviary.
Season of revival
Season of radiance
Season of nesting
Season of two embers
Season of duets
The key one is season of nesting iirc
Like ones I haven't done yet or just in general? Because I thought I completed the season of nesting besides the board quests
Just in general to my knowledge
the symbol stays forever. so it's not about if we did it or not
Ah alright, I'm pretty new so I'm wondering if I've missed something important like a specific spirit or questline
I thought the symbols were spirits I hadn't gotten to yet
the blue figures are spirits you don't have yet
sorry but iam lil confused
can i find all those spirits in this season or across different seasons
Do you mean the one looks like outfit instead of expression?
All of them can be found except some from season of bluebird (The one looks like outfit such as cape and hat)
oh nice thx
When does TGC gives us the hints for the next TS?
does this star like icon mean iam missing a flame?
i think on the 26th but the next TS will be on the 29th i think?
!ts
The next Traveling Spirit is scheduled to arrive on <t:1769673600:F> (<t:1769673600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
wdym?
No. Those stars are just empty spaces to fill in the shape of the constellation.
If you were missing a regular spirit from the realm, you'd see an empty circle instead (the same size of those with emote icons), and you'd be able to click on them, which would tell you you're missing that spirit
ohh
soi have collected all the spirits in hidden forest?
yippe
so since the acended candles are important should i grind them by keep dying?
The Eye of Eden resets once per week.
Next reset happens <t:1769328000:F> (In 3 days 2 hours 41 minutes 41 seconds)
Did you know you can use the !edenreset or !er command in my DMs? Shorter cooldown there too.
every time i get 3 ascended candles?
OHHH SO thats why players told me they die each week
i thought they die accidentally
From Eden runs you can get up to 15.75 ascended candles (if I remember correctly), depending on how many statues you offered your winged lights to.
Apart from Eden, sometimes Fallen Shards land on different realms, which could give you from 2 AC to 3.5 AC, only once per day of such event
oh
so should i focus on spirits rather than flames since i will die anyway
in 3 days
You mean...? Focus on getting spirits rather than wings?
yes
What do you do if you’ve been trying to do the dreams guide quest line yet you can’t finish the third part of the quest even though you did the required spirit thing multiple times??
Well, you will need wings to offer to the statues at Eden, so you should get as many of them as you can back before your next trip to Eden.
Unlocking new spirits won't help you that much, except for getting new emotes, or until you unlock some wing buffs from them, later up their spirit tree
Please check that you are at the correct spot. The third Dreams quest is up in hermit valley.
hello, im a new player and i cant figure out how to take out my camera. can comeone please tell me how i can do it
go to an outfit shrine and equip it on your back (where your intrument would be
Have you received the camera prop from the guide? Open your emote menu and there should be an icon for the prop.
You have to wear it on your back first.
😦 guys is it normal for my game to crash after trying to do the emote for feudal lord after reliving the spirit memory
TGC has acknowledged it and informed a future update would fix it.
#known-issues message
it was there the whole time haha
thank you so much 
thank you so much

how seasonal candles per day that i can find on realms?
4 candle bundles, which adds up to one full candle. The dailies realm is always the one right behind the treasure cake realm (skipping isle) 
seems like a lot of ppl are facing this issue 😭 i’ve also submitted a bug report,
hope they fix it soon 
they have been known issue. So it will be fixed in the next update #known-issues message
yepp just saw the announcement ! 
Focus on having fun :3
So i was sleeping and when I opened the game I was going for cr and boom i got this(i wasent even chatting)

Yes, this is an "apology letter" more or less to anyone who may have gotten a chat warning in their inbox
iam rly stuck
anyone wanna come xd
!ts
The next Traveling Spirit is scheduled to arrive on <t:1769673600:F> (<t:1769673600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
is this a new bug? or have anyone else experience. i collected 4 SC bunches today and its micro wax away from letting me claim a full candle :(
Did you get all the SC in GW?
4 candle bunches right
😭? i can re fly over them ig
when someones light keeps unlighting on ur constellation does that mean they unfriended or blocked you?
That seems to indicate you missed one wax from the candle bunch. Did you fly by the candles fast?
You've been unfriended unfortunately 
One of them might've been unlit too
i seee, i only added them to take them somewhere and i didntwanna keep them on my constellation if they unadded me lol
ohh. yeah and my graphics are super low so sometime i cant really see the graphics of collecting. i walked over each bunch and finished it thx
Hello! I just got back into Sky today and was looking forward to do the current Season, but for some reason I am unable to access the Season Quests from the Home Shrine? 
I'm not sure if it is my device because I kept it downloaded after I stopped playing after a year and a half, and trying to do candle runs in areas for the first time makes me unable to skip cutscenes unlike they usually do x-x.
I apologise for the long text!
is this another glitch or there really is wl here cuz i know i collected everything here
anybody know if that cat earred hood guy is a spirit?
(i feel i should know this being a veteran, but i genuinely dont know 😭)
The temple wl is a bug. The one lower is not.
really? i may have missed one then, ill check in a bit
I recommend checking the new wl by the Migration area, since it's newest it's often missed
Hi! For the seasonal quests use the teleport function of the seasonal guide. 
Regarding cutscenes, check settings ⚙️ in your Sky game and try with Skip cutscenes option off (if it's on) or with on (if it's off now). Keep in mind that even with that option there are certain cutscenes you need to watch one time in order to have them automatically skipped.
Also...
Welcome back to Sky 
Ultimate compilation about biggest changes for returning players by Tib
#questions-and-help message
anyone else getting server errors?
Yes 
aw man and just when i was gonna do dailies

I just came here to ask about them, my WiFi can be spotty so I didn’t know if it was just on my end
Server error?
Is there server errors or just me
Yes
I went into the season area and this happened... Area is completely unplayable... Pops up this retry box immediately after tapping retry.
Oh i thought i got hacked or something haha
I can’t burn the plant for the daily oh no 
Oh so this is a global issue
im having server errors everywhere
Server crashed
Time to bug report
same, I am having server issues
thought it was just mine lol
yep
Everything crashed right?
same here i couldnt send messages for a straight minute

Same here
Sameee
Man
just finished dailies and can't hand 'em in due to errors 
Compensation again for crashes? 
TOT dude was having an actually important talk wth
Hahaha don't think so
I trying to complete my dailies last min and this happen 🥲
There goes my 6 seasonal candles.. -_-
5 Eden candle and 20 candles?? 🥹
ah so it wasnt just me
Nooooo
me too Ĭ ^ Ĭ
Whyyyyyyy
noooo crashed Again
Same 🥲
Did it crash too during the day
im done farm yet, my candle ss
nope, it was fine jn
Ah, so I'm not the only one with issues.
Hi everyone, if you don't have any questions please move to #general-sky-discussion . Yes it appears the servers are having an error, make sure to #🐛submit-bugs-and-feedback and wait for TGC to acknowledge it 
Sigh, 6 more candles taken away from me, the next thing that's gonna crash is me
started at 12:30 ish, seems to be a full server down 
Yep, can't login
Just happened to me as well! At least it saved me from a crab attack…I think
I see people using this emote in the server a lot, what does it mean?

Pat pat
Headpat
Was just about to do my dailies agh
I don’t understand 
what is going on?
Head pat
it's usually used as a sign of comforting someone in this server's context
Same I did dailies and can’t redeem them
Oh! I see, I've been wondering where it was, I'm probably too used to the previous seasons quests being at the shrine,,, but thank you for your help! 
Well I think we will get them for free as previous times
would sky possibly compensate for this sort of thing since a lot of us didn’t get to do dailies
We'll have to wait and see for that.
if the errors go over reset, it's a possibility
i am now stuck in this position </3
Maybe log off for now and let the servers stabilise and try again later. 
The third lantern 
Happening to everyone, seems to be a massive server crash. Let’s wish our devs luck with fixing this problem 
i see. thank youu

Are there server errors right now for everyone I can’t open Sky and I have to do my dailies 
大家好
Y'all after I switched accs my game is stuck to this
MY DAILIES NO 
I leave delete open again and still nothing?? Might I add my home is old home
Oh wow crashed before reset I never seen that
The server is having issues right now. Try logging in again later
Oh well at least it's not smth I'm expraincing alone ty for the info
Days of server issues again?
Dw u can miss 18 days and still finish the season still I get the frustration 
sky servers are dead?
Yessiiiir
Love this event it usually means I get free candles
I just finished the lightmending champion and began on the lightmending pioneer💔
And I was almost done dailies too 
The music is sending me
Hi, the servers are experiencing errors right now, please try again later
is it just me or have the servers been slightly empty and quiet?
Hahahahaha why did u add that
Tutorial type music😭
你好
Nah thx to him I'm a bit happy now
If you don't have any questions, please move the conversation to #general-sky-discussion .
我不会英语
服务器崩坏 要等:(
We ask everyone to please post only in English on this server, @tawny trout. Unfortunately, moderators and staff aren't able to support all the languages spoken by our global Sky family.
this a english only server, so please use a translator at least.
server down
Guys is there a server error

Nooooo im trying to do my dailies >:(
do we have serve error?,,, i can't log in my sky
IT'S ALMOST RESTART T-T
I just sent in a bug report about the Issue that happened just 30 minutes before reset. This is a global server crash.
I encourage everyone here experiencing the same issue to report this bug as well, the more reports the more it will help TGC figure out how much in depth this has affected everyone and also will help them to take into account how many were affected - if anyone was in the middle of doing seasonal quests and this caused you to loose seasonal candles I am sure TGC will make things right which they always have done so in the past e.g they gave me my missing Ultimate reward from the Guide and the missing Bellmaker's cape from season of migration.
How to report?😭 😭
Is there a server error for everyone?
yes
Cool thank you!
Don't forget to send in screenshot photos of the game making the error. And also get a snapshot of the time if you can it helps.
Yeah I got it on loafing screen.
Yup, just report. TGC will take care of everything.
Rip me i just came to report this ✌🏾( rip last minute daily quests)
Literally what I was just about to do

oh noooo me as well
Pain Felt
Yall im reporting this bug and its asking me for sky id, but to get that i need to log in- but i cant thats why im reporting TVT
😭
😭
Im sorry to hear that, I know that you can get your sky ID from the https://webshop.thatskygame.com/ but you have to have used it in the past and saved the information to your broswer - I also have a photo copy of my ID incase of something like this.
ONce you make a initial report into the new #🐛submit-bugs-and-feedback report system it keeps your device and SkyID on record so you can quickly expedite future reports.
hii !!! does anyone else have issues with logging onto sky ? it says i cant enter the game due to server issues
everyone
Yes it's universal
we are in questions and help...
yes many are
Thats the link to the post for quick info. xD
Oof i havent used this lol
That's a link to a message, not just the channel lol
ohh okay thanks !!
Epic Bruh moment
Infinite uno
Let's not shame them please, not everyone uses the features or knows about them, to some it can be mistaken as just a channel link
haker?
Happy reset! (with error)
to whomstve
So its everyone huh
Ur good!
they are definitely doing something because even thatskyshop under Maintenance
those sneakers
Well this is just... infuriating
Thankfully it looks like others have been able to send in reports
ThatSkyShop goes under maintenance every few weeks to update the website for new merchandise, that was planned long before this, they are not correlated
I read that as 'To whom steve' LOL
Didn't manage to finish my daily 💔
am i the only one experiencing this issue
what's up with the server? I'm getting error communication
How do I give them my id if I can’t log in right now?
flint and steel!
what's the matter
is everyone experiencing server issues?
Server error for everyone
perchance
same here
Can I just not submit a bug report I guess 
Congrats you've joined the server crash party, Please take a photo of that and send it in here #🐛submit-bugs-and-feedback 
Why the server is error on game when the screen is loading it's says error ! What happen ?
i was rushing to go to geyser then i kept getting it </3
Hi everyone, I've noticed an influx of people in this channel. Yes, the servers are experiencing errors! Everyone is experiencing them. Please be patient while it gets fixed!
And Please Keep the conversation to a minimum so that questions don't get flooded out
Move to #general-sky-discussion if necessary
😩😮💨
Sky ID is also in folder %APPDATA%\ThatGameCompany\com.tgc.sky.win there is a filename with .bin extension, that filename is your Sky ID.
i got a question besides the error

If it's your first time submitting a bug report, you might be stuck 😬
I have my Sky ID from previous reports and for the sky webshop.
I have never done a report in #🐛submit-bugs-and-feedback before because I just not sure how to do it, so I just leave it until the next day and see if Sky server is fix.
Any way to find said ID for mobile players?
What is it?
Actually they will fix soon as possible
I was about to ask about a possible bug but it seems like I’m not the only one 🫡 all I can say is that I hope it gets fixed soon
Are you guys getting server error when you join instantly?
Without root access i'm not sure but on android it also exists
will we get double quest on newers seasons like on this one?
You can go into settings and then sky and scroll down until you see your sky kid Id dont give your id out to anyone except the official report
Alright thank you

Nobody knows for sure really, All we can do is wait and see
Yea but that's when you can log in
okay thanks
When will the server be released?
It's completely up to tgc (although lately there have been alot of double wax/heart events)
do we need to report the server issue or TGC has noticed it already?
can anyone ping me once the server is fixed/you can log in normally please? was looking forward to finishing my run early, guess I gotta wait 
#general-sky-discussion message
they have identified the cause of errors and are working on it 😼
The Krills killed the Sky kids. 😂
But the Sky kids will life another day.
everyone here for that welcome to the club
I recommend reporting it if possible, but I'm sure with the amount of players complaining they are well aware of it
No I meant go into setting like the app called settings and you can find it there under the sky app
Afaik you can't find your sky ID via app settings on mobile?
I meant its not normal working time for them (US time) so I kinda doubt they will fix it within hours :/
Lets separate iOS and android rq to understand who's speaking about which platform
I'm on PS4. I do play Sky sometimes on phone.
Is anyone having trouble logging in sky?
On Android you can not do that
I'm on android and the settings are a mess, but the only things I can do are clear data, clear cache and force stop
Yes. the servers are experiencing errors right now. It is very widespread, please wait for it to be fixed 
Hi, are the iaps from the harmony hall in the sky web store? I want to buy one of the instruments but I really wish I could get it through that website
maybe a DOS attack again??? ohhh it reminds me of it few years back
#general-sky-discussion message devs are already on it 
Thank you 💕
android user here!
hum right
Ik on android it's for sure in this folder BUT I think it's Root accessed only
!webstore You can check the webstore now, but I don't believe they are present on the website
Hope we don't lost our stuff, even our Sky Kid hard working emote and outfit and capes?
On iOS you can and I think the original person I responded to is on iOS since they have the role of it, I was just trying to help them, I don’t know everything tho
!webshop oops wrong store word
what happened
during season of shattering it happened...its still in my memories
Today is the final day for personality event?
Tomorrow I reckon 
In my experience, it will all be okay
Thank you for forwarding this, Rai. 
They really keep announcing important stuff at gen chat huh /lh 
why is cps aka child protective services a blocked word?
at least it's in #known-issues now
Yeah I checked and I didn't see them but I wanted to ask here to be 100% sure.
BTW, events IAPs will always be available on the web store? (Like, this event is not a speciall case, past events had their iaps on the webstore and future event will have them as well, right?)
just waiting for 300 candles for compensation 
seems messed up if trying to tell a child to call for help
Guys can't login, error spams???!!
I did that quiz two times with different answers but got the same result I don't know maybe it was just.... a Twilight Zone thing
What is a "DOS"?
apparently the server issue is a general issue hahaha
server is on vacation
Isn't it always
Yeah. We don't want go back to Moths or do we?
think they meant ddos instead
Idk why they said DOS, usually DDOS is the one ppl are saying (Distributed Denial-of-Service), DOS is basically attack on website to overwhelm it and DDOS is same but using hundreds of devices from which it is attacked.
Oh don't be harsh, the tiny hamster on the wheel deserves a break and the potato with cables on it was starting to rot 
The ratmojis are evolving 😭
Rat Run when
They are... multiplying!!!
What did I just come back to? LOL
hammies
but anyway it doesn't appear to be ddos. Ddos attack last time completely made the game in a blackout. But for this one devs already found a fix and is in process of rolling them out ^0^
If the server is playing up badly. Does our progress or save data be ok?
Because is our save data or progress are on their servers?
Servers inaccessible is different from data loss
Imagine you turned off your pc, your data is still safe, but inaccessible
should be okay! It mainly is about the client - server connection instability
It's back working you can sign in at least we can over here
Our save data should be fine, not to worry. This isnt the kind of circumstance where our saves are affected
Censored words can be wonky at times, you can always verify with Support (prolly not rn, cos yk #known-issues can't login in-game) as to why it is censored/blocked.
Yeah it seems like everything's there candles hurts and so on
I will sign in real quick to check on something, I don't wanna overheat the servers again (I know 1 user won't make a difference, but still
)
next thing you know, the servers explode, everyone blame tetra
Yeah. I like to guess how TGC works really.
I will enter sky to make a lag machine and ruin the servers 
i actually do
Also pls don't go off topic in QNH
You love to be a Moth?
on my pc yes
There is NO WAY they would store player data in RAM only xd
It's obviously stored on something that is fine with being turned off without loosing anything
Yeah. I know how PC works but only some.
iirc TGC relies on either Amazon or Azure infrastructure and both have decent backup solution
it is impossible for them to host server in the US otherwise our latency will be insanely high haha
Idk where I can ask this but how many candles can you get if you do dailies everyday?
It is AWS
oh yeah same as notion
Regardless - nothing prevents actual player data from being in a different place, AWS can be for one thing and another cluster for data storage which may be even their own server and not AWS
yes there must be a remote backup plan, but I also kinda curious if they use tapes or so...XD
You’re in the right place,
. You can calculate it here 
Seasonal Candle Calculators:
https://sky-season-calculator.netlify.app/ by Stoat
https://sky-planner.com/season-calculator by silverfeelin
I have a question, I can’t seem to see my friends Meditation messages and boat messages, while my friend that befriended my friends could, did i accidentally press something??
you saw nothing or just "..."?
What spirit runs this shop?
Flight guide!
Flight 
Nothing, no name no message no friend icon that usually pops in the meditation and boat that shows you have a friend put messages here
Well.. If i am not mistaken for example the TTE episodes are NOT on the AWS 
But lets not get there
I TAHNK YOU SOOO MUCHHY
NO PROBLEM 
whats thiss guys
Inbox error, you can find the intended message here #seasons-events-chat message
Oh bugged message about bugged messages, thanks.
OHhhh, thank youu!!
So the devs are only going to fix one bug a month? The camera lock is driving me crazy.
The crashing issue was given priority and as per #known-issues the camera locking is resolved next update.
They have been known issue, and it used to be they have fixing it right away. There will be update for that
So be patient maybe I shouldn't say that
Different bugs have different priority. The server issues had much higher priority and they're not going to release a hotfix for every small little thing as soon as they patch it, they release everything in batches. Like Star mentioned, it is already a known issue so it is a given it will be fixed in time
Plus remember that Sky is a multiplatform game so the updates for Android, iOS, Playstation, Switch and Steam have to come out at the same time since being on a different patch makes joining friends on purpose impossible
thanks all see you again
Can someone tell me what this scepter does? I couldn't find a description.
Especially for the patch review from each app provider, like in iOS and Nitendo back then
Heart shaped fireworks
Firework staff-like that makes heart-shaped firework
Fireworks in heart shape
When's the next update? 1 month? 3 months?
I have been patient. Camera locking is the entire game play for the last 16 days 🙄
We don't know when, but it is been updated in #known-issues that a fix will be coming in the following update
That's why I said "I shouldn't say it right away
The closest update I can think of is the upcoming mid-season update, but it is still too early for that
Please read above
Besides, they tried to fix it in fastest they could, along with same vital bugs
Not meerly one by one
For some reason i thought they're on 1 per month update schedule + hotfixes when needed
Like, if they update it one by one, some of players will complain regarding why there's so much updates + possible thing also can came
hi guys
suddenly i got this weird mail
Should i care about this..?
it is just an inbox error, you can find the intended message here #seasons-events-chat message
They can't update one bug by one due to Nintendo and iOS review policies(long review sometimes, can't "spam" patches), it is normal thing to do for steam and ps games on the other hand
Error inbox message, here's the full of what it should be #seasons-events-chat message
Hi is anyone else's umbrella not protecting you in Forest all the time (as in, sometimes you dont lose light, sometimes you do, even if the umbrella is open)
Oh yeah. This one also. Still remember how long those platform review accept latest patches
With steam games i think i've seen some have several updates a day due to crucial issues 
also, beta is ios only atm, so any bugs that appear on other platforms usually dont get caught until they go live
As far, I didn't see anything wrong with the umbrella.
You may report it somehow if that's a bug
CMON MAN
just came to ask that same thing ;-;
jesus
Atp, I'll open my game in few hours later
I should saying this in discussion channels
im gonna quit my cr until its fixed ;-;
A dev is already aware, don't worry lol
Brian's be taking overtime, bless him ToT
why was the servers down, then they got back up now they down again???
Please be patient, the devs are already aware and fixing it (again)
devs thought they fixed it, but looks like it still has issues. the devs are working on it
Guys they say it's fixed... IT'S NOT!!!!!!
#general-sky-discussion message
Be patient, the dev have working
Is that why? I was doing an eden run and I died mid air, got a server error.. 🥹
A few minutes of fun and then BOOM 💥 ERROR SPAM!!!!
PLEASE!!
The devs have aware from what they said in genchat.
Especially, the work at midnight, it's 2 AM there as well
hope it doesnt take hours again 🙁
wha- it works for 30 mins and then error again 😭
what time it is shouldnt matter when its a huge game its about.
servers down?
TGC devs aren't 24/7 robots. Please have some compassion, it is 2 AM in TGC's timezone
tgc main office is in california, but im pretty sure they have oversea offices for stuff like this. pls just be patient. they are aware of the issue 
Kindly please have patience and compassion, the devs are working overtime for you
😭 thanks
the "no" is sending me
can we all please calm down 😭 your life depends on food and water, not seasonal candles
okay- does anyone know why it shut down?
We don't know, but devs are working on it
The map show me a WL in the dawn temple, but where is it?
I stay skinny when I cr
We are unsure but luckily the devs are already aware and will fix it asap!
I mean as a dev myself i mainly work through nighttime for meself 
please don't joke about this
Is the problem with my internet connection?
good job!
respect to all our night owl developers saving us from situations like these
Nope, the servers have some problems, and they are already working on a fix
Thank you, you are very kind.
That implies that i do not work at day, i sleep at day and work at night xd
Did they fix the server issues?
Not to sound the greedy final boss but will they compensate for the server issues 
thats why there is shifts in normal jobs, so that its always dealt with no matter the time but i get it.
They did, but it came back up again
There were errors, they fixed it, and now it's erroring again. So hopefully will be fixed again shortly
If you don't have gameplay questions, might better discuss in #general-sky-discussion 
great question bc i lost an orange candle to this server issues
With the amount of people there it's nigh impossible atm xd
What's happening at sky...I can't even play.
There is a possibility but we can't confirm it for certain
Same💔💔💔
That doesn't justify being off topic here
I cant play sky either😭😭😭i restart my game, my tablet and it won't work, the server issue text wont go away
why must sky be evil
just wanted to do dailies lol
Also even when devs have announced to have been fixed, please don't try to immediately log in, wait for at least 1 hour and then try to log in. This is to reduce stressing on the servers
I hope so.. because I was supposed to get an ascended candle
I got a spirit right when it started and now the spirit isnt present but the emote isnt here 😭😭 No spirit and no emote.
They generally will if the problems are severe enough. As for what counts as severe enough or how much they might give? Who knows?
Please be patient everyone, the servers have errors, everyone is experiencing it, it will be fixed shortly
I got sever errors while doing eden. I kept dying earlier 🙂
How long does it normally take to fix the server issues?
Depends on the cause
It depends on the severity. It can be 1 hour at minimum
It depends, but it shouldnt be long. The one before this was fixed in around 30~ish minutes because they had to figure out what went wrong. But I believe they know what happened this time and it should be simpler to fix
ngl im just gonna go to bed and try logging in in the morning. Good night skykids! 
Guys I’m still asking if the servers are fixed- I need to host a cr
It'll take a while to fix it. How about you sleep first y'all? Hahaa
Thank you! I was very lost
It’s 11:14 am here LOL
Hope we get compensation, I couldn't do my cr or dailies..
20 AC please mwehehehe
maybe we can all just sit back and be patient since it’s not like the issues aren’t already getting worked on… 😭
Yes!
guys for talking just go to #general-sky-discussion please </3
Idec about AC more so SC and normal 🕯️
Please keep the discussion to #general-sky-discussion if you have no questions
Anyone who doesn't have any game question here, please move to #general-sky-discussion
Why is the geologist see-through? Is this a bug?
Is there any way to fix the bug? I want a cute photo 
never seen this before so I'm unsure, if restarting doesnt help, likely not, you can #🐛submit-bugs-and-feedback
Are only people who were already in before the server issues still there?
sorry if i don’t make sense
Is there any way to mute emote sounds or grey kids without muting sounds like rain? My ears are being harassed with people using a loop emote for 15 min at granny's and going afk 
I got booted out. Thanks to server issues
You can mute the effect sound (Not the background sound), in setting
Looks like it's not even possible to login right now if you weren't already online, the Server Error stops you from loading in and gaining control of your character
I’m still in but I’m getting a “server issue” pop up every 15 seconds and the game is being veryyy glitchy
Best to log out atm, it might help devs with the server fix as the servers won't be subject to additional stress
I was logged in b4 server errors, but got booted out thanks to errors.
Did the sever error came back again?
Okaye, since the devs are fixing the server, like Grey-owlet said, better log out first then wait until the next known issues or news for updates the patches
my server came back but my emote is still not here neither is the spirit😭😭
ok i remember a time where we suffered from constant server issue messages every 10seconds for weeks and playing became a torture. this hasnt occured for a very long time now. i think we can be grateful they fixed that enough so we didnt encounter something like it again for months. server issues just happen and its been long since last time so ... let them fix it and we can all go back to play. if nobody can login today they will surely compensate. normally they use only a few hours to fix. just a little patience and we will be fine again
Oh, server activity observed -- I finally got my Valley Sliding Race candles after watching the camera phase into the seating stands for about 22 minutes 
So, is it gonna take 24hrs to fix it? Bc i don't have all night and it's currently 3am where i'm at rn. I got up for nothing. Thanks tgc. Really appreciate it!
Server seems to be back up for everyone asking!

Try logging in now, may be working -- although, looks like my constellation's offline
Not 24 hours that's for sure. The errors was fixed in 30 minutes, but it came back. It should be soon enough and some are reporting it is working
I'll try ig
Guys? Can someone explain why the sacky prop/footbag smt turn black but not white or red?
When its happen, i cant catch it
Brian just announced they found the culprit for the errors and we'll get the story soon 
Also even if you want to log in right now, don't, wait for a moment to make sure it is truly stable
Hello got a question, I lost some stars cuz of a mission. But I already been to Eden twice. And my second star won’t come back. I’m stuck at one star even tho I keep going back to wtv the shining moths named. Anyone has gotten this issue ?
Ohh yay!! Can I have a link? Genchat is too chaotic for me to look xD
the server decided to overwrite the fix 
LOGIN WORKS AGAIN
?? Please like I lit can’t go anywhere my stars won’t come back and let me evolve
Can you explain a bit more, are you able to record this?
I am not able to record since im not home but I try to get my wings back and it doesn’t change my level at all every time I find the shining kiddo (idk the name in English im sorry
I’m supposed to have 2 starts since I went to Eden twice but I only got one and I can’t get the other one back!
Who am I supposed to follow and where?
Idk if it’s linked but it happened right before the servs crashed
That's equal parts promising and amusing somehow that the server almost seems sentient...and rebellious
We often refer to them as “wing light” or “WL”
The spell shop, first entry on the right side next to the little boat shop. It's asking you to help the enchantment guide.
Thanks
The servers are skybot all along
I got a video !
Idk if it’s enough but it is really stuck like this
Ohh so youre claiming wl but it doesnt register as being added to your wing count? The servers have been a bit unstable recently. What if you try restarting now?
I already logged once I’ll try again
The servers were extremely unstable until the last 5-10 minutes, is it still happening to you right now?
I’m going to find a WL and try again brb
That's giving me the mental image of someone lightmending skybot...then accidentally dropping the giant crystal so skybot goes back to being a distorted bald kid
How can I express my gratitude for this wonderful game? I've never seen a game that cares for its players like this. I feel truly pampered here.
Found one, didn’t evolve, a message popped up but I still didn’t evolve
There isnt really a specific place to show tgc any gratitude but making this comment is appreciative enough, if you catch any of the devs in #general-sky-discussion you could possibly tell them there too
what kind of message?
Just telling me to pick the WL to evolve
I always give positive feedback in #🐛submit-bugs-and-feedback 
Found another one and didn’t evolve still
Oh wait that does work, I always imagine feedback as like constructive feedback but positive feedback works too 
It's enough for me if you're one of the officials here.
I'm just a regular player like you, but feel free to do what Akky suggested 
I think my game is bugged
Do you get any server errors while you play? Or is the game working normally otherwise?
I did but it’s gone now and the game works normally yeah, apart from the daily missions that doesn’t seem to be working either
Daily missions not working and things not collecting is a strong indicator of an issue with the server or your Internet connection. 
Daily missions not working is probably a sign of connectivity issues that's preventing you from being able to collect anything properly. If restarting the game later on doesn't appear to fix it, that might be worth a support ticket or a bug report
If your candle light doesn't appear to be rising or no candle shards are appearing for you to collect, that's another likely sign
Okay I’ll get home and play with a better WiFi probably. I just hope I don’t have to do it all over again to get my second star back
Candle light does get to me tho it rises
Wtv I will get home and come back to talk if the issue is still there
I think wax may be client side, but forged candles definitely go through the server.
Should I still report the thing abt my second star ?
Not entirely for the candle wax -- I was waiting for close to 20 minutes through the server errors just then for the Valley Sliding Race candle shards to get credited to me 
Where is this child of light located?
Try again on better Wi-Fi, and report the issue if it persists.
Okay thanks
It's a bug, there is no wing light there.
Thank you, you are very kind.
is there a way to do the daily lantern alone?
is the capeless grey kid bug still happening or did they fix it?
Still happening.
It should be possible to do it alone. I don't see why not. 
ah, i mean more like.. is there a way to do it without server merging? i want to collect all the wax, but its hard to do when theres a bunch of other players
You can choose to stay at the end instead of teleporting back immediately. When you are done, you can use the teleportation circle at the starting point.
If you happen to be on PlayStation, you can turn off cross play.
When you're in the lantern cutscene, turn your connection off, wait until the pop up or the cutscene is done, then reconnect
I have been like that since day 1, and after there's no player cames in
oh okay! thank you so much!!
Again?
Again, what? Server issues?
yeah theres server errors again
Oh dear, looks like it
Same just tried to long on
RIP servers^^
Came here to ask for help lol
bro...again?
Looks like skybot's in an "hourly tantrum" mood 
Server is out
not again
😭😭😭
triple
had my hopes up cuz my game loads almost at the end then bam server error 
i was on geyser too
Server error 😭
i was doing music sheet 😭
It didn't happen here, but we can't chat at all
Oh what why my message was deleted
SAME I was abt to head to geyser man
Devs are on it. See #general-sky-discussion
Okay, it's already starting to happen
Luckily the dev is aware and immediately onto fixing it again 😭
people on geyser all crying XD
just wanted to ask about the server problems, looks like everyone else is ahead of me
Bruh anyone know why my message keeps getting deleted?
If the discord is on fire, so are the servers generally
If you mean in here... There is a chat filter active in this server. Try to use different wording, or #contact-mods to ask what it does not like. 
Server error again and I can't do daily quest. Help!!!
is it back again? i can see people now but still popups
The devs are on it. 
Oh I think it censor the word
? I'm not sure what it means now 😭
people on geyser slowly disappearing XD dyinf from the errors 
So I was saying, oh woopsie I wanted to play music 
It's censored since it has a double meaning u_u
When is the event gonna start?
Which event?
the servers are back so quickly like 5 min
Horse new year event (I forgot the name)
I also googled it to no avail. 
February!
Ooh thanks
has the personality questions broke for anyone else? i have marshall now as the answer for all the others when i know it wasn't, my mistake only the last 3 ones
I noticed that it did not display my choice anymore during the answer reveal, but only the answer. I think it's a bug.
does lightmending daily have an actual benefit?
i got the candles so im not too fussed but it is kinda annoying to come back to for reference if this area is available after
You can collect wax there.
Yeh, you can report it! 
wait does it mean Valentines Day wont be in days of love? Im sure it always was part of it
or we are getting 2 events in same time? uhhh
its probably something in another language since i know tiktok has done the same thing to people with jesus in their name
what time is grandma and gyser
Days of love and days of fortune will overlap, don't worry, valentines will still be during DoL
They didn’t say how long days of love will be. It has overlapped with days of fortune before.
because irl Lunar New Year takes place on 17th
!grannywhen wax starts in 11 min
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1762158600:t> 》<t:1762165800:t> 》<t:1762173000:t> 》<t:1762180200:t> 》<t:1762187400:t> 》<t:1762194600:t> 》<t:1762201800:t> 》<t:1762209000:t> 》<t:1762216200:t> 》<t:1762223400:t> 》<t:1762230600:t> 》<t:1762237800:t>
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1762156800:t> 》<t:1762164000:t> 》<t:1762171200:t> 》<t:1762178400:t> 》<t:1762185600:t> 》<t:1762192800:t> 》<t:1762200000:t> 》<t:1762207200:t> 》<t:1762214400:t> 》<t:1762221600:t> 》<t:1762228800:t> 》<t:1762236000:t>
You can also check Sky Clock by Chris Stead https://sky-clock.netlify.app/ or ingame calendar
thankyou
there havent been any red shards this week?
Tomorrow.
Reference: https://sky-shards.pages.dev/en/2026/01/23 by Plutoy
Red shard have been on a little break, ye.
I dmed you I should've asked sorry 🥹
Hi Kat 
All good. 
Also dmed you
Random thought/advice: for the time being, may be best not to start any long activities close to the hourly rollover just in case the server errors interrupt progress/collection
!ts
The next Traveling Spirit is scheduled to arrive on <t:1769673600:F> (<t:1769673600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
bro those 3 guys might agve been be and my 2 friends xD
Guys can we yap in Sky chat again?
Not this server the game
what a coincidence
but i've left with friends yet :(
saw you were crying there haha
Should be possible right now, but may not hold true when the next hour rolls along depending on how stubborn the server errors are
Indeed best to wait and see as the hour rolls over
in the meantime, speedrun everything you can before the hour changes
yea i did quite a lot tbh the server errors be kriling me
what are grey candle runs as mentioned in looking for group
That's 20 full candles: the 3 chevrons are completely gone after you've collected 15 candles, but the icon turns grey if you hit 20
20-21 candles is the general maximum amount of candles you can farm per day, in that context they are saying they will candle run until reaching grey as in reaching the max
✍️✍️ the wax collecting is so slow after my 15th i almost thought nobody would go for a full 20
Don't feel pressured to, it's not healthy to aim for 20 regularly. 
16th-18th candles are still sort of alrightish, it's the 19th and 20th where it slows to an absolute crawl (and heaven forbid, the 21st is even slower)
20th candle takes about as much wax as what you need to get the first 10 combined
my partner just got sky, brand new on steam and the game doesnt even open. anyone happen to kno y. not even an error message or anything
Which is why there's some kind of chevrons or arrows in that candle
Besides boost, it also remind you that if you have hit 15th candle (where it only show only red dot), you can either to continue or stop and call it a day (As how most player have now)
For PC tech questions, try asking in #pc-questions . It moves a lot slower, but our tech savvy people like to go there, and your question won't get overlooked as easily. 
i figured as much. was trying just in case
If the game wont start at all, I think I can guess why. Have your partner check if their PC has AVX2 support
How to check for AVX2 Support by lulu
#pc-questions message
If it says no, they can't run the game, and needs a new pc or at the very least an upgrade
checking now. many thanks
not again
Be used every :00 now xd
just got it again
does this happen every hour
Server error :(
Don't worry, the devs are aware and is likely already on it
Anyone having server issues again?
Days of Server issues 🤩🤩🤩
yes...once more servers down
im loving how it says its fixed in known issues 🥹
😭😭😭😭
third time the charm right guys.. ;-;
sky wouldnt be sky without server issues
WE NEED FREE CANDLES DEVS
this is getting annoying
Server down here! 🙋♀️🫨
so true. when you play long enough you might come to miss Days of Server error event
The devs are working on the server errors. 
Am I being chat muted 😒
as a 6 year veteran, i can confirm this
It's been every hour right now, yeah -- devs are still online and aware of it, but this server error is being incredibly stubborn about unfixing their fixes 
Forgot to say, this is QnH, not a discussion channel
Oh well
calm down. please be patient the devs r working on it rn --> #general-sky-discussion message
Compensation when 😋😋😋
The server is giving an error; I've tried logging in 3-4 times.
Server error: sky players wish to play sky
The devs are working on the server errors. 
Server issues again
The devs are working on the server errors. 
😭
they have had this same thing for litraly 6 years
It's been 3-4 hours. Why's the sky still got server error? 🙂
The devs are working on the server errors. 
#general-sky-discussion message
#general-sky-discussion message
Ik, im a vet too hahahaha its been a while tho, was starting to miss the constant popups
login works at the moment
While true, this is also the first time we've seen a server error behave like this where it's always on the hour, so it's a bit of a weird new scenario
Hello to the whole team.
There are often bugs and splits in the game, and with the seasons and events that give us no respite, why not do nothing and leave the players free for a month while you work on the bugs?
This might be better suited for #🐛submit-bugs-and-feedback .
In this channel there are just players like you.
Can anyone tell me why I have a ghost next to my name?
People are asking me why I’m still haunted. I don’t know what that means.
This role was added to people randomly during spooky month. It should have disappeared again after a couple seconds, but sometimes it bugs and stays forever. If it bothers you, #contact-mods and ask them to remove it!
is it fixed now
does tgc support capeless play style? as in permanent capeless. or whats their thought on it
Server errors currently reappear every full hour and the dev team is still looking for a lasting fix. We are currently getting quick fixes on the full hour.
#general-sky-discussion message
#general-sky-discussion message
is 13th of febuary confirmed for days of fortune?
It is in your in-game inbox. Kindly check them out. 
I haven't seen them publicly speaking against it or intentionally trying to stop all ways of doing it, but the game definitely isn't designed with true capeless in mind: I don't think they'll be making design choices to specifically make areas easier/possible for capeless if you're normally meant to be able to fly (e.g. flying up to Forest Temple with the jellyfishes)
ah kk
Is shards time over? I can’t find it..
You have 2.5hrs left at boneyard forest
Thanks!
bone yard, forest, you can see it from the tree wl I think
i hadn't seen it at first either
Jenova Chen approves of capeless and is aware of their struggles, but like spearmonkey said, the game is originally developed with the flying mechanic in mind 
I was there 🥲
Did you take a second set of boats to go further up the mountain?
@late socket I still didn’t recover my second star
That's real weird, especially if it's been this many hours since you had the issue -- right now, the server errors shouldn't be getting in the way
yeah like, idk maybe I can still level up I didn’t find a WL yet but the star for the second Eden thingy isn’t there
I just lost it, idk if it deserves a report tho and maybe I just need to do it all over again
I'd probably report it first to make them aware it's affecting your account, just in case it leads to issues with completing the Eden sequence
hiiii it’s almost 4 am ;-; and i’m just up researching sky. does anyone have past calendar months that TGC has posted so i can get a general idea ? or can anyone guide me in a direction? or do we have like maybe a schedule guide like every 2 weeks is traveling spirit type stuff?
#news message I think that’s what you’re looking for?
Can you send a screenshot of your dreams guide quest tree?
Yea one sec
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1762158600:t> 》<t:1762165800:t> 》<t:1762173000:t> 》<t:1762180200:t> 》<t:1762187400:t> 》<t:1762194600:t> 》<t:1762201800:t> 》<t:1762209000:t> 》<t:1762216200:t> 》<t:1762223400:t> 》<t:1762230600:t> 》<t:1762237800:t>
server down again XD
⚠️ Server errors currently reappear every full hour and the dev team is still looking for a lasting fix. We are currently getting quick fixes on the full hour, but you may still experience a couple errors around that time.
Relevant messages by Brian:
#general-sky-discussion message
#general-sky-discussion message
#general-sky-discussion message
ANOTHER ONE
⚠️ Server errors currently reappear every full hour and the dev team is still looking for a lasting fix. We are currently getting quick fixes on the full hour, but you may still experience a couple errors around that time.
Relevant messages by Brian:
#general-sky-discussion message
#general-sky-discussion message
#general-sky-discussion message
if we miss granny I'ma crash out
no geyser today i guess
thought just the same
Dude I had planned I'd do temple valley candles then hit whole forest with shard then granny
FAAAAAH
Oh, it's a different location for that quest. You have to go to the coliseum and find the skater spirit to relive there.
That's quest 4.
everyone calm down. what you have to face now is called "real life". go get aquainted with it step by step.. (just joking)
⚠️ Server errors currently reappear every full hour and the dev team is still looking for a lasting fix. We are currently getting quick fixes on the full hour, but you may still experience a couple errors around that time.
Relevant messages by Brian:
#general-sky-discussion message
#general-sky-discussion message
#general-sky-discussion message
Guys what’s the build number i cant find it anywhere
ik servers are down again but does anyone know where this shrine is??? unless there isnt one cuz i feel like a map should be there but there isnt
It's inside the Fractured lantern room, map shrine is near the exit.
At the door way on the right
It's like tucked in the corner
the doorway...? ill just try and find it

⚠️ Server errors currently reappear every full hour and the dev team is still looking for a lasting fix. We are currently getting quick fixes on the full hour, but you may still experience a couple errors around that time.
Relevant messages by Brian:
#general-sky-discussion message
#general-sky-discussion message
#general-sky-discussion message
forgot to ask, but yesterday all spirits were like that to me for some reason, is it a bug?
servers are running again
special daily quest for today: manage 5 times re-login into the game.
Server is down for me
Same here
⚠️ Server errors currently reappear every full hour and the dev team is still looking for a lasting fix. We are currently getting quick fixes on the full hour, but you may still experience a couple errors around that time.
Relevant messages by Brian:
#general-sky-discussion message
#general-sky-discussion message
#general-sky-discussion message
Dose anyone know when kizuna will come?
yeah, seems like a bug 
Help
there are no announcements about a new Kizuna AI event
Where's the map set point of the Wise Grandparents in Vault Knowledge??
